Shipping representative Jobs - muscat Oman

<p><h4>Description</h4> <p>The driver & logistics officer is responsible for ensuring timely and accurate deliveries while supporting warehouse, logistics, and office operations. The role ensures smooth coordination of store activities, shipment handling, and administrative support, contributing to overall operational efficiency and client satisfaction.</p> <h4>Job Responsibilities</h4> <strong>Delivery and logistics</strong><br> <li>Ensure timely deliveries to clients, including deliveries within and outside Muscat as required.</li> <li>Handle store and office deliveries, including new devices and E-Store orders.</li> <li>Manage delivery documentation (invoices, proof of delivery) ensuring accuracy and completeness.</li> <strong>Warehouse and store management</strong><br> <li>Support daily warehouse/store operations in coordination with the warehouse team.</li> <li>Take full responsibility for store organization and stock monitoring, ensuring minimum stock levels are maintained.</li> <li>Coordinate and handle RGRs and all related import/export shipment activities in collaboration with supply chain team.</li> <li>Obtain the necessary government approvals related to import activities.</li> <strong>Finance support</strong><br> <li>Support the finance team with client payment collections and ensure proper and timely settlement of cash receivables.</li> <li>Deposit cheques in the bank as required.</li> <strong>Office and administrative support</strong><br> <li>Assist in procurement and replenishment of office supplies (stationery, pantry, etc.).</li> <li>Provide general administrative and office support as assigned.</li> <h4>Requirements</h4> <p><strong>Minimum qualifications:</strong></p> <li>1-3 years’ minimum experience in:</li> <ul> <li>Delivery and distribution operations</li> <li>Warehouse/store handling</li> <li>Basic logistics coordination (shipments, returns, or documentation)</li> </ul> <li>Driving license and vehicle</li> <p><strong>Required skills:</strong></p> <li>Strong interpersonal and communication skills</li> <li>Ability to handle logistics coordination and documentation</li> <li>Time management and multitasking abilities</li> <li>Professional, reliable, and presentable</li></p><p></p>

<p><h4>Description</h4> <p>The driver & logistics officer is responsible for ensuring timely and accurate deliveries while supporting warehouse, logistics, and office operations. The role ensures smooth coordination of store activities, shipment handling, and administrative support, contributing to overall operational efficiency and client satisfaction.</p> <h4>Job Responsibilities</h4> <strong>Delivery and logistics</strong><br> <li>Ensure timely deliveries to clients, including deliveries within and outside Muscat as required.</li> <li>Handle store and office deliveries, including new devices and E-Store orders.</li> <li>Manage delivery documentation (invoices, proof of delivery) ensuring accuracy and completeness.</li> <strong>Warehouse and store management</strong><br> <li>Support daily warehouse/store operations in coordination with the warehouse team.</li> <li>Take full responsibility for store organization and stock monitoring, ensuring minimum stock levels are maintained.</li> <li>Coordinate and handle RGRs and all related import/export shipment activities in collaboration with supply chain team.</li> <li>Obtain the necessary government approvals related to import activities.</li> <strong>Finance support</strong><br> <li>Support the finance team with client payment collections and ensure proper and timely settlement of cash receivables.</li> <li>Deposit cheques in the bank as required.</li> <strong>Office and administrative support</strong><br> <li>Assist in procurement and replenishment of office supplies (stationery, pantry, etc.).</li> <li>Provide general administrative and office support as assigned.</li> <h4>Requirements</h4> <p><strong>Minimum qualifications:</strong></p> <li>1-3 years’ minimum experience in:</li> <ul> <li>Delivery and distribution operations</li> <li>Warehouse/store handling</li> <li>Basic logistics coordination (shipments, returns, or documentation)</li> </ul> <li>Driving license and vehicle</li> <p><strong>Required skills:</strong></p> <li>Strong interpersonal and communication skills</li> <li>Ability to handle logistics coordination and documentation</li> <li>Time management and multitasking abilities</li> <li>Professional, reliable, and presentable</li></p><p></p>

<p><h4>Description</h4> <p>The driver is responsible for ensuring timely and accurate delivery to clients while maintaining Imdad’s professional image and upholding operational excellence. The role also supports warehouse, finance, and procurement functions to ensure smooth day-to-day operations and client satisfaction.</p> <h4>Job responsibilities:</h4> <ul> <li>Ensure timely and accurate delivery of products to clients, including completing delivery operations within and outside Muscat when required.</li> <li>Cooperate with the warehouse team in daily store operations when required.</li> <li>Handle delivery documentation, including proof of delivery and invoices, ensuring accuracy and completeness.</li> <li>Support the finance team with client payment collections and ensure timely settlement of cash receivables.</li> <li>Ensure on-time and proper settlement for cash receivables with the finance team.</li> <li>Assist in the procurement and delivery of office supplies.</li> <li>Provide support in administrative and office-related tasks as assigned.</li> </ul> <h4>Requirements</h4> <p><strong>Minimum qualifications:</strong></p> <ul> <li>1-3 years’ minimum experience.</li> <li>Driving license and vehicle.</li> </ul> <p><strong>Required skills:</strong></p> <ul> <li>Strong interpersonal skills required in the areas of verbal communication and personal attitude.</li> <li>Proficient in safe driving and handling products during loading and offloading.</li> <li>Good awareness of customer locations.</li> <li>Time management.</li> <li>Should be polite, friendly, tactful, and well presented.</li> </ul></p><p></p>

<p><h4>Position objective:</h4> <p>Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the store manager in various managerial tasks and taking charge in their absence. The assistant store manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.</p> <h4>Key responsibilities:</h4> <h4>Sales and customer focus:</h4> <ul> <li>Consider the needs of the customers at all times.</li> <li>Implement a high standard of customer focus within the store.</li> <li>Lead by example in all aspects of customer service.</li> <li>Actively seek ways to achieve or exceed shop sales targets.</li> <li>Ensure all members of the team have an understanding of KPIs and targets to be achieved.</li> <li>Ensure any promotional offers regarding stock are implemented within the store.</li> <li>Implement strategies effectively to drive sales in the store.</li> </ul> <h4>Store administration:</h4> <ul> <li>Regularly audit own store administration and resolve any issues.</li> <li>Implement, within own store, any changes in administration procedure positively and effectively.</li> <li>Collaborate with the store manager to set and achieve sales targets.</li> <li>Monitor sales performance and analyze key performance indicators (KPIs).</li> <li>Implement sales strategies to maximize revenue and meet business goals.</li> <li>Oversee inventory control and merchandising to optimize product availability.</li> <li>Ensure accurate stock levels through regular stock checks and replenishment.</li> <li>Ensure that the store layout and presentation align with brand standards.</li> </ul> <h4>Presentation and management:</h4> <ul> <li>Ensure the store has the correct stock package and required stock levels to maximize sales potential.</li> <li>Ensure high standards of visual merchandising and maintenance among all staff.</li> <li>Effectively communicate any changes in stock or store layout to all members of the team.</li> <li>Ensure that each member follows the retail standard.</li> <li>Maintain the back store operation and replenishment of the merchandise.</li> </ul> <h4>Staffing and team performance management:</h4> <ul> <li>Monitor/manage schedules for salesperson work hours, vacations, and days off.</li> <li>Resolve salesperson complaints and concerns and provide ongoing performance feedback; counsel salesperson when necessary.</li> <li>Encourage full participation of salespersons in creating store goals and developing plans.</li> <li>Ensure the store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the company.</li> <li>Maintain the leave records of the staff.</li> </ul> <h4>Security:</h4> <ul> <li>Ensure security procedures are adhered to throughout the store.</li> <li>Maintain a high standard of security awareness regarding stock and money within the store.</li> </ul> <h4>Other job deliverables:</h4> <ul> <li>Carry out corrective action/progressive discipline as necessary.</li> <li>Demonstrate dependability, reliability, and punctuality.</li> <li>Maintain strict confidence of all employee and employment-related information.</li> <li>Demonstrate the highest level of integrity and ethics in all decision-making processes.</li> </ul> <h4>Desired experience:</h4> <p>The ideal assistant store manager in a retail company should have 3+ years of progressive experience in a customer-centric role with strong management experience, leadership skills, and problem-solving skills. Proven success in enhancing customer engagement and achieving and exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.</p></p><p></p>

<p><h4>Position objective:</h4> <p>Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the store manager in various managerial tasks and taking charge in their absence. The assistant store manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.</p> <h4>Key responsibility:</h4> <strong>Sales and customer focus:</strong><br> <ul> <li>Consider the needs of the customers at all times</li> <li>Implements a high standard of customer focus within the store</li> <li>Leads by example in all aspects of customer service</li> <li>Actively seeks ways to achieve or exceed shop sales targets</li> <li>Ensures all members of team have an understanding of KPIs and targets to be achieved</li> <li>Ensures any promotional offers regarding stock are implemented within the store</li> <li>Implement strategies effectively to drive sales in the store</li> </ul> <strong>Store administration:</strong><br> <ul> <li>Regularly audits own store administration and resolves any issues</li> <li>Implements, within own store, any changes in administration procedure positively and effectively</li> <li>Collaborate with the store manager to set and achieve sales targets</li> <li>Monitor sales performance and analyze key performance indicators (KPIs)</li> <li>Implement sales strategies to maximize revenue and meet business goals</li> <li>Oversee inventory control and merchandising to optimize product availability</li> <li>Ensure accurate stock levels through regular stock checks and replenishment</li> <li>Ensure that the store layout and presentation align with brand standards</li> </ul> <strong>Presentation and management:</strong><br> <ul> <li>Ensure store has the correct stock package and required stock levels to maximize sales potential</li> <li>Ensures high standard of visual merchandising and maintenance amongst all staff</li> <li>Effectively communicates any changes in stock or store layout to all members of the team</li> <li>Ensure that each member follows the retail standard</li> <li>Maintain the back store operation and replenishment of the merchandise</li> </ul> <strong>Staffing & team performance management:</strong><br> <ul> <li>Monitors and manages schedules for salesperson work hours, vacations, and days off</li> <li>Resolves salesperson complaints and concerns and provides ongoing performance feedback, counsels salesperson when necessary</li> <li>Encourage full participation of salesperson in creating store goals and developing plans</li> <li>Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the company</li> <li>Maintain the leave of the staff</li> </ul> <strong>Security:</strong><br> <ul> <li>Ensures security procedures are adhered to throughout the store</li> <li>Maintains a high standard of security awareness regarding stock and money within store</li> </ul> <strong>Other job deliverables:</strong><br> <ul> <li>Carry out corrective action / progressive discipline as necessary</li> <li>Demonstrate dependability, reliability, and punctuality</li> <li>Maintain strict confidence of all employee and employment-related information</li> <li>Demonstrate the highest level of integrity and ethics in all the decision-making process</li> </ul> <h4>Desired experience:</h4> <p>The ideal assistant store manager in a retail company should have 3+ years of progressive experience in a customer-centric role with strong management experience, leadership skills, and problem-solving skills. Proven success in enhancing customer engagement, and achieving and exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.</p></p><p></p>

<p><h4>Position objective:</h4> <p>Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the store manager in various managerial tasks and taking charge in their absence. The assistant store manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.</p> <h4>Key responsibility:</h4> <strong>Sales and customer focus:</strong><br> <ul> <li>Consider the needs of the customers at all times</li> <li>Implements a high standard of customer focus within the store</li> <li>Leads by example in all aspects of customer service</li> <li>Actively seeks ways to achieve or exceed shop sales targets</li> <li>Ensures all members of team have an understanding of KPIs and targets to be achieved</li> <li>Ensures any promotional offers regarding stock are implemented within the store</li> <li>Implement strategies effectively to drive sales in the store</li> </ul> <strong>Store administration:</strong><br> <ul> <li>Regularly audits own store administration and resolves any issues</li> <li>Implements, within own store, any changes in administration procedure positively and effectively</li> <li>Collaborate with the store manager to set and achieve sales targets</li> <li>Monitor sales performance and analyze key performance indicators (KPIs)</li> <li>Implement sales strategies to maximize revenue and meet business goals</li> <li>Oversee inventory control and merchandising to optimize product availability</li> <li>Ensure accurate stock levels through regular stock checks and replenishment</li> <li>Ensure that the store layout and presentation align with brand standards</li> </ul> <strong>Presentation and management:</strong><br> <ul> <li>Ensure store has the correct stock package and required stock levels to maximize sales potential</li> <li>Ensures high standard of visual merchandising and maintenance amongst all staff</li> <li>Effectively communicates any changes in stock or store layout to all members of the team</li> <li>Ensure that each member follows the retail standard</li> <li>Maintain the back store operation and replenishment of the merchandise</li> </ul> <strong>Staffing & team performance management:</strong><br> <ul> <li>Monitors and manages schedules for salesperson work hours, vacations, and days off</li> <li>Resolves salesperson complaints and concerns and provides ongoing performance feedback, counsels salesperson when necessary</li> <li>Encourage full participation of salesperson in creating store goals and developing plans</li> <li>Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the company</li> <li>Maintain the leave of the staff</li> </ul> <strong>Security:</strong><br> <ul> <li>Ensures security procedures are adhered to throughout the store</li> <li>Maintains a high standard of security awareness regarding stock and money within store</li> </ul> <strong>Other job deliverables:</strong><br> <ul> <li>Carry out corrective action / progressive discipline as necessary</li> <li>Demonstrate dependability, reliability, and punctuality</li> <li>Maintain strict confidence of all employee and employment-related information</li> <li>Demonstrate the highest level of integrity and ethics in all the decision-making process</li> </ul> <h4>Desired experience:</h4> <p>The ideal assistant store manager in a retail company should have 3+ years of progressive experience in a customer-centric role with strong management experience, leadership skills, and problem-solving skills. Proven success in enhancing customer engagement, and achieving and exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.</p></p><p></p>

<ul><li>Develop and maintain strong relationships with clients through regular visits and follow-ups to understand their needs and preferences.</li><li>Conduct thorough market research to identify potential customers and emerging trends, ensuring a competitive edge in offerings.</li><li>Create persuasive sales presentations and demonstrations tailored to client specifications, showcasing product benefits effectively.</li><li>Negotiate contracts and pricing with clients, ensuring mutually beneficial agreements that drive sales and customer satisfaction.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business, Marketing, or a related field, providing a solid foundation for sales strategies.</li><li>At least 3-5 years of proven experience in outdoor sales, demonstrating a successful track record in achieving sales targets.</li><li>Experience in the specific industry relevant to the company's products, ensuring familiarity with market dynamics.</li><li>Fluency in English and local language(s) to communicate effectively with a diverse clientele.</li></ul>

<p><h4>Description</h4> <p>The driver is responsible for ensuring timely and accurate delivery to clients while maintaining Imdad’s professional image and upholding operational excellence. The role also supports warehouse, finance, and procurement functions to ensure smooth day-to-day operations and client satisfaction.</p> <h4>Job responsibilities:</h4> <ul> <li>Ensure timely and accurate delivery of products to clients, including completing delivery operations within and outside Muscat when required.</li> <li>Cooperate with the warehouse team in daily store operations when required.</li> <li>Handle delivery documentation, including proof of delivery and invoices, ensuring accuracy and completeness.</li> <li>Support the finance team with client payment collections and ensure timely settlement of cash receivables.</li> <li>Ensure on-time and proper settlement for cash receivables with the finance team.</li> <li>Assist in the procurement and delivery of office supplies.</li> <li>Provide support in administrative and office-related tasks as assigned.</li> </ul> <h4>Requirements</h4> <p><strong>Minimum qualifications:</strong></p> <ul> <li>1-3 years’ minimum experience.</li> <li>Driving license and vehicle.</li> </ul> <p><strong>Required skills:</strong></p> <ul> <li>Strong interpersonal skills required in the areas of verbal communication and personal attitude.</li> <li>Proficient in safe driving and handling products during loading and offloading.</li> <li>Good awareness of customer locations.</li> <li>Time management.</li> <li>Should be polite, friendly, tactful, and well presented.</li> </ul></p><p></p>

<p>To ensure the cleanliness and tidiness of all guest corridor areas, pantries, offices, and storage. To support colleagues with linen collection and delivery and to ensure that all pantries are set up for an efficient operation. To ensure that guest requests are fulfilled in a professional and timely manner.</p><p><b>Key Responsibilities:</b></p><ul><li>Ensures the cleanliness of storage areas, flower office, housekeeping pantries and back of house areas</li><li>Refills all pantries with minibar items, follows the first-in-first-out process and carries out inventory controls</li><li>Ensures that extra beds, baby cots and sofa beds are stored and set up correctly and in accordance with our standards</li><li>Supports the florists in delivering flower arrangements from flower storage to the floors</li><li>Refills and organizes all guest supplies and amenities in the storages and pantries</li><li>Refills the housekeeping pantries and storages with fresh linen</li><li>Responsible for receiving fresh linen and handing over dirty linen to the laundry company</li><li>Supports the laundry, room attendants and public cleaning attendants in peak times</li><li>Ensures a clean, comfortable, well maintained and welcoming environment</li><li>Ensures all equipment and cleaning supplies are used correctly and in accordance with the local regulations</li><li>Undertakes regular deep cleaning duties and inventory controls</li><li>Provides a seamless, efficient and friendly service at all times</li><li>Provides training for new starters, apprentices and trainees</li><li>Handles all guest request to ensure satisfaction</li><li>Complies to the hygiene and safety standards of Mandarin Oriental Hotel Group</li><li>Reports technical defects and missing room items</li><li>Collects guests preferences</li><li>Actively reviews processes and voices ideas and suggestions</li><li>Completes department relevant administrative tasks</li><li>Other reasonable tasks may be assigned by the direct manager or a senior manager on duty</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p>POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: high school diploma or G.E.D. equivalent.</li><li>Related Work Experience: No related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul>

<ul><li><p>Promote and sell our portfolio of medical consumables to clinics, hospitals, pharmacies, and other healthcare facilities across Oman.</p></li><li><p>Identify new business opportunities and develop long-term relationships with healthcare professionals and procurement teams.</p></li><li><p>Conduct regular customer visits to generate sales and strengthen existing accounts.</p></li><li><p>Achieve monthly and quarterly sales targets.</p></li><li><p>Prepare quotations, negotiate pricing, and follow up on customer inquiries and orders.</p></li><li><p>Monitor market trends, competitor activities, and customer requirements.</p></li><li><p>Coordinate with the internal team to ensure timely order processing and customer satisfaction.</p></li><li><p>Prepare sales reports and maintain accurate customer records.</p></li><li><p>Payment follow-up: Monitor outstanding invoices and ensure timely payment collection from clients.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree or diploma in related field.</p></li><li><p>1–2 years of sales experience, in medical consumables or the healthcare industry.</p></li><li><p>Strong communication, negotiation, and interpersonal skills.</p></li><li><p>Self-motivated, target-oriented, and eager to learn.</p></li><li><p>Valid Oman driving license is preferred.</p></li><li><p>Willingness to travel extensively across Oman.</p></li><li><p>Candidate must be available in Oman.</p></li></ul>

<p><strong>Al Nab&#x27;a Infrastructure LLC,</strong> Oman is one of the best and an excellent grade contracting company operating in the Sultanate of Oman focusing on the <strong>construction</strong> of the residential and commercial building. Our highlighted projects are with the Ministries. </p><ul><li>Conduct detailed design calculations for <strong>MEP systems</strong> to ensure compliance with industry standards and project specifications.</li><li>Collaborate with architects and other engineers to integrate MEP systems seamlessly into building designs.</li><li>Prepare and review technical drawings and specifications for <strong>HVAC, plumbing, and electrical systems</strong> to ensure accuracy and adherence to codes.</li><li>Perform site surveys and inspections to assess existing conditions and provide insights for system upgrades or installations.</li><li>Coordinate with contractors and subcontractors during construction to resolve technical issues and ensure timely project delivery.</li><li>Develop and manage project schedules and budgets for MEP components, ensuring resource allocation aligns with project milestones.</li><li>Utilize advanced software tools for 3D modeling and simulation of MEP systems, enhancing efficiency and reducing design conflicts.</li><li>Ensure compliance with local building codes, safety regulations, and environmental standards throughout all project phases.</li><li>Provide technical support and training to junior engineers and technical staff, fostering a collaborative learning environment.</li><li>Prepare and present project documentation and reports to stakeholders, clearly communicating technical information and project progress.</li></ul><br/><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>BE / BTECH CE/ MECH / EEE, ensuring a strong foundational knowledge of MEP systems with construction industry experience.</strong></p></li><li><p>Minimum of 15 years of experience in MEP engineering, with a proven track record in commercial or industrial projects.</p></li><li><p>Professional Engineering (PE) license or similar certification, demonstrating recognized expertise in the field.</p></li><li><p>Experience with Building Information Modeling (BIM) software, such as Revit, to facilitate advanced design processes.</p></li><li><p>Strong knowledge of energy efficiency standards and sustainable design practices, reflecting a commitment to environmental responsibility.</p></li><li><p>Proficiency in relevant software tools, including AutoCAD and load calculation programs, to enhance design accuracy.</p></li><li><p>Excellent verbal and written communication skills, enabling effective collaboration with multidisciplinary teams.</p></li><li><p>Strong analytical and problem-solving abilities, allowing for innovative solutions to complex engineering challenges.</p></li><li><p>Detail-oriented mindset with a focus on quality control, ensuring all designs meet rigorous standards and specifications.</p></li><li><p>Ability to work in fast-paced environments, managing multiple projects simultaneously while maintaining high-quality standards.</p></li></ul><p><br></p>

<p><h4>Description</h4> <p>The role</p> <p>We are looking for a hands-on senior ML engineer to lead the development and operation of production-grade AI systems across LLMs, OCR, and voice. This role combines deep technical ownership with leadership of a high-performing team of junior engineers, as well as direct engagement with stakeholders to shape AI solutions.</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Lead and mentor a team of highly talented junior ML engineers through:<br>   • Code reviews, design reviews, and technical direction<br>   • Enforcement of strong software engineering and ML best practices</li> <li>Design, deploy, and operate scalable AI systems with a focus on reliability and performance</li> <li>Lead production deployment of LLMs and multimodal systems (RAG, OCR, voice)</li> <li>Own <strong>model performance end-to-end</strong>, combining evaluation, observability, and hardware optimization:<br>   • Build evaluation pipelines (benchmarks, regression testing, LLM-as-judge)<br>   • Implement deep observability (tracing, latency, error tracking)<br>   • Optimize GPU utilization (multi-GPU serving, batching, quantization, memory tuning)<br>   • Continuously improve throughput, latency, and cost efficiency</li> <li>Architect and manage GPU infrastructure:<br>   • Model serving, load balancing, and scaling strategies<br>   • Hardware-aware deployment and performance tuning</li> <li>Build and maintain robust MLOps pipelines:<br>   • Model/version management, CI/CD, automated testing, and rollback strategies<br>   • Monitoring and feedback loops for continuous improvement</li> <li>Engage directly with clients and stakeholders to:<br>   • Gather and clarify business requirements<br>   • Translate non-technical needs into well-defined technical problems<br>   • Communicate solutions, trade-offs, and progress through clear documentation, reports, and proposals</li> <li>Contribute hands-on to system design, implementation, debugging, and production incident resolution</li> </ul> <p><strong>Requirements</strong></p> <ul> <li>Proven experience deploying LLMs in production</li> <li>Strong experience with GPU-based inference and optimization</li> <li>Solid backend engineering skills (Python, APIs, distributed systems)</li> <li>Experience with MLOps and production ML systems</li> <li>Experience with OCR/document AI and/or voice systems (STT/TTS)</li> <li>Experience with Docker and Kubernetes</li> <li>Strong understanding of modern AI architectures (RAG, vector DBs, agent workflows)</li> <li>Experience mentoring or leading engineers</li> <li>Strong communication skills with the ability to bridge business and technical domains</li> </ul> <p><strong>Nice to have:</strong></p> <ul> <li>Experience with open-weight models (Qwen, Llama, DeepSeek, Gemma)</li> <li>Experience with on-prem / sovereign AI deployments</li> <li>Experience with LoRA / fine-tuning</li> <li>Multilingual or Arabic NLP experience</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The role</p> <p>We are looking for a hands-on senior ML engineer to lead the development and operation of production-grade AI systems across LLMs, OCR, and voice. This role combines deep technical ownership with leadership of a high-performing team of junior engineers, as well as direct engagement with stakeholders to shape AI solutions.</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Lead and mentor a team of highly talented junior ML engineers through:<br>   • Code reviews, design reviews, and technical direction<br>   • Enforcement of strong software engineering and ML best practices</li> <li>Design, deploy, and operate scalable AI systems with a focus on reliability and performance</li> <li>Lead production deployment of LLMs and multimodal systems (RAG, OCR, voice)</li> <li>Own <strong>model performance end-to-end</strong>, combining evaluation, observability, and hardware optimization:<br>   • Build evaluation pipelines (benchmarks, regression testing, LLM-as-judge)<br>   • Implement deep observability (tracing, latency, error tracking)<br>   • Optimize GPU utilization (multi-GPU serving, batching, quantization, memory tuning)<br>   • Continuously improve throughput, latency, and cost efficiency</li> <li>Architect and manage GPU infrastructure:<br>   • Model serving, load balancing, and scaling strategies<br>   • Hardware-aware deployment and performance tuning</li> <li>Build and maintain robust MLOps pipelines:<br>   • Model/version management, CI/CD, automated testing, and rollback strategies<br>   • Monitoring and feedback loops for continuous improvement</li> <li>Engage directly with clients and stakeholders to:<br>   • Gather and clarify business requirements<br>   • Translate non-technical needs into well-defined technical problems<br>   • Communicate solutions, trade-offs, and progress through clear documentation, reports, and proposals</li> <li>Contribute hands-on to system design, implementation, debugging, and production incident resolution</li> </ul> <p><strong>Requirements</strong></p> <ul> <li>Proven experience deploying LLMs in production</li> <li>Strong experience with GPU-based inference and optimization</li> <li>Solid backend engineering skills (Python, APIs, distributed systems)</li> <li>Experience with MLOps and production ML systems</li> <li>Experience with OCR/document AI and/or voice systems (STT/TTS)</li> <li>Experience with Docker and Kubernetes</li> <li>Strong understanding of modern AI architectures (RAG, vector DBs, agent workflows)</li> <li>Experience mentoring or leading engineers</li> <li>Strong communication skills with the ability to bridge business and technical domains</li> </ul> <p><strong>Nice to have:</strong></p> <ul> <li>Experience with open-weight models (Qwen, Llama, DeepSeek, Gemma)</li> <li>Experience with on-prem / sovereign AI deployments</li> <li>Experience with LoRA / fine-tuning</li> <li>Multilingual or Arabic NLP experience</li> </ul></p><p></p>

<p>Purpose : To install HV Cable accessories and carry out other associated works. Summary of the Job Role : Install HV cable Joints and terminations Installation of Link Boxes and other associated accessories Support during testing of HV cables e.g. installation of test busing and test adaptor etc. Repair of HV cables Maintenance of tools and other equipment s This position is designed to be approximately 100% on site; external travel when required. Flexible approach to working hours, travel and work location is a must. Key Deliverables : Preparation/readiness of cable and perform necessary checks Installation of HV cable joints as per the mounting instructions of accessory vendor. Installation of Cable sealing end as per the mounting instruction of accessory vendor. Bonding Cable connection and Link Box Installation. Installation of Earthing cable at joint bay and cable sealing ends Supervise Cable laying works at project site. Supervise installation of cable support structures. PD Sensor cable connections in the joint/sealing end and PD terminal Box. Provide necessary support during HV cable test bushing and test adaptor installation/dismantling. Provide support during site commissioning tests Repair of HV cable and other associated works. Proper maintenance of cable jointing tools and other machinery which falls under their responsibility. Purchase consumable items and other associated material. Site Progress reporting to project manager. Maintain the validity of certificates and inform management for renewal in case of expiry. Being able to take safety document or work permit from client. Ensure all processes and procedures are followed at working site. Coordinate with customer project site staff Ensure strict compliance to the accessories manufacturers mounting instructions. Ensure compliance with project HSE requirements and safe working practices. Relationships (Internal) : Reporting to Project Manager Relationships (External) : Customer site coordination</p><p><strong>Desired Candidate Profile</strong></p><p>Degree/Diploma in relevant field Experience certificates Certification in HV Accessories installation First Aid Certificate up to date Basic Electrical Safety Skills/Knowledge : Integrity, loyalty, and discrete personality. Teamwork and service orientation. Strong communication skills both verbal and written, with the ability to effectively develop comprehensive written and presentation material. Time Management skills. Self-motivated, keen to learn new things and able to work under different conditions Able to take challenging and leading role Experience : Overall 10-15 years of experience. At least 2 years experience in jointing of 132kV Prysmian s accesso ries Work experience in the Middle East is preferred.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Description</p><p>We are seeking a skilled IT Engineer to join our dynamic team, where you will play a pivotal role in designing, implementing, and maintaining innovative technology solutions that drive our organization's success. The ideal candidate will possess a strong foundation in IT infrastructure, network management, and system optimization, with a passion for problem-solving and a keen interest in emerging technologies. You will collaborate closely with cross-functional teams to enhance IT processes and projects, ensuring efficient operation and seamless integration of systems. Your expertise will contribute to enhancing our digital frameworks while supporting the overall strategic goals of the organization. The successful candidate must have excellent analytical skills, a proactive mindset, and the ability to communicate technical concepts clearly to non-technical stakeholders, making you a vital link between technology and business objectives. A commitment to continuous learning and professional development will empower you to stay ahead in a rapidly evolving tech landscape.</p><p>Responsibility &amp; Scope</p><ul><li><p>Design, implement, and manage IT infrastructure and systems to ensure optimal performance and security</p></li><li><p>Troubleshoot and resolve hardware and software issues across various platforms</p></li><li><p>Monitor system performance and perform regular updates to maintain efficiency</p></li><li><p>Collaborate with cross-functional teams to define technical requirements and develop solutions</p></li><li><p>Provide user support and training for new technologies and software applications</p></li><li><p>Conduct regular system backups and verify data integrity to prevent data loss</p></li><li><p>Develop and implement IT policies, procedures, and best practices</p></li><li><p>Manage network security measures to protect sensitive information and systems</p></li><li><p>Stay current with emerging technologies and trends in IT to recommend improvements and innovations</p></li><li><p>Assist in planning and overseeing IT projects, including budgeting and resource allocation</p></li><li><p>Maintain documentation of system configurations, processes, and user manuals</p></li><li><p>Evaluate and recommend new hardware and software to enhance organizational capabilities</p></li><li><p>Ensure compliance with industry regulations and company policies regarding data handling and security</p></li><li><p>Participate in on-call support and troubleshooting as needed to maintain system uptime</p></li><li><p>Collaborate with vendors and service providers for purchasing and maintenance of IT assets</p></li></ul><p>Requirements</p><p>In-depth knowledge of Compute, Storage, and Virtualization solutions. Strong understanding of datacenter infrastructure, enterprise software, cloud platforms, and AI-driven solutions. Certifications in Dell/HPE/Lenovo, NetApp/Dell-EMC, VMware, Nutanix, Microsoft, Oracle, Veeam, Citrix, NVIDIA, Cloudera are preferred.</p><p>Prepare and maintain comprehensive documentation for implemented solutions</p><p>Provide training and technical resources to internal teams and customers</p><p>Act as a customer advocate, focusing on their security requirements and staying updated on Compute, Storage, AI and Cloud trends</p><p>Ensure proposed solutions align with the latest server, storage, security and networking best practices</p><p>Skills &amp; Competencies</p><p>Compute, storage &amp; virtualization </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Compute, storage &amp; virtualization</p><p>Data center management </p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Senior Solution Architect owns the architecture, design standards, delivery practices, and governance of the company s enterprise business applications. The role sets how solutions are designed, built, deployed, and integrated ensuring they are secure, scalable, well-governed, and reliably delivered into production. The Enterprise Document and Records Management System (EDRMS) is a core platform within the architect s portfolio.</p><p>The role provides technical direction across the application landscape: it defines reference architectures and CI/CD and deployment standards, governs solution designs (internal and vendor), and ensures changes meet security, records, and data-governance requirements.</p><p>The position will act in accordance with the OQEP s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, QHSE &amp; Energy Management System requirements standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p><b>Main Tasks and Responsibilities</b><p>Solution Architecture &amp; Design</p><p>Define and maintain reference architectures, solution designs, integration designs, and data-flow diagrams for the enterprise application portfolio, including EDRMS.</p><p>Translate business requirements into secure, scalable, and maintainable technical solutions, selecting appropriate patterns and technologies.</p><p>Provide hands-on design, prototyping, and proof-of-concept work to validate architecture decisions and de-risk delivery.</p><p>Architecture Governance &amp; Standards</p><p>Define, maintain, and enforce solution-design, coding, and integration standards and technical guardrails across applications.</p><p>Operate design-authority / solution-review gates: review and approve internal and vendor technical designs against architecture, security, and data-governance principles.</p><p>Maintain Architecture Decision Records (ADRs) and ensure changes follow change-management, access-control, audit, and IT-governance requirements; provide architecture input to audits and assurance reviews.</p><p>Delivery Standards &amp; CI/CD</p><p>Define the CI/CD strategy and standards (e.g. Azure DevOps, GitLab CI, GitHub Actions) covering source control, branching, automated build/test, code quality, and artifact management.</p><p>Set expectations for automated testing and security scanning (SAST/DAST/dependency) within pipelines, and govern adherence across teams and vendors.</p><p>Guide engineers and vendors in implementing pipelines to the agreed standard, and review delivery practices for quality and consistency.</p><p>Deployment &amp; Release Strategy</p><p>Own deployment architecture and environment strategy (development, test, staging, production), including environment promotion and configuration management.</p><p>Define release governance deployment runbooks, rollback/back-out plans, and post-deployment verification and oversee controlled releases of significant changes.</p><p>Coordinate change windows and cutovers with IT Operations, Infrastructure, Database, Cybersecurity, and vendor teams to protect availability and performance.</p><p>EDRMS / ECM Platform Architecture</p><p>Own the architecture and roadmap of the EDRMS platform (e.g. OpenText Documentum, D2, Content Server, or similar) as a core managed platform.</p><p>Design document-management workflows, metadata models, taxonomy, classification, retention rules, access controls, and integration points, ensuring records compliance and data quality.</p><p>Direct migration, indexing, metadata improvement, OCR, and search-optimisation activities, working with specialist engineers and vendors for deep configuration and build.</p><p>Integration Architecture</p><p>Design secure, resilient integrations between EDRMS / business applications and ERP (e.g. SAP), SharePoint/M365, databases, portals, and identity-management systems using APIs, web services, and connectors.</p><p>Define standards for authentication, error handling, monitoring, and data quality across integrations.</p><p>Technical Leadership, Support Oversight &amp; Vendor Management</p><p>Act as technical authority and escalation point for complex incidents, performance problems, and integration issues, ensuring solutions are supportable and root causes are addressed without owning first-line incident resolution.</p><p>Coordinate with vendors, review technical deliverables for quality and compliance, and follow up on support and enhancement activities.</p><p>Provide technical guidance and knowledge transfer to internal teams and business users, and identify opportunities to automate manual processes and improve usability, efficiency, and reliability.</p><p>Perform other related duties as assigned.</p><b>Key interactions</b><p>Internal: IDS &amp; CI function, IT Operations, Infrastructure, Database, and Cybersecurity functions, business application owners and users across all OQEP functions and streams.</p><p>External: Software and platform vendors (EDRMS/ECM vendors, ERP vendors), system integrators, specialist technical consultants.</p><br><p></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Education Requirements</b><br>Required: Bachelor's degree in Computer Science, Information Technology, Software Engineering, or related field.<br>Preferred: Postgraduate qualification or professional certifications such as TOGAF, Azure Solutions Architect, OpenText/Documentum certification, or equivalent; certifications in DevOps or CI/CD tooling (Azure DevOps, GitLab) are an advantage.<br><b>Language</b><br>Excellent knowledge of written, read, and spoken English (required)<br><b>Background and experience</b><br><b>Competencies and skills</b><br>6+ years of relevant experience in solution architecture, enterprise applications, or software delivery within a medium to large organization.<br>Demonstrated experience designing and governing enterprise application architectures, including integration and deployment architecture.<br>Hands-on experience with EDRMS/ECM platforms (e.g. OpenText Documentum, D2, Content Server, or similar) is strongly preferred.<br>Experience defining and governing CI/CD pipelines and DevOps practices (Azure DevOps, GitLab CI, GitHub Actions, or equivalent).<br>Experience integrating business applications with ERP systems (e.g. SAP), SharePoint/M365, and identity management systems.<br>Familiarity with architecture governance practices including Architecture Decision Records (ADRs) and design-authority processes.<br>Experience working with vendors and managing technical delivery quality and compliance.<br><b>Technical Competencies:</b><br>Strong analytical and problem-solving skills.<br>Excellent communication skills, able to translate technical concepts for business stakeholders.<br>Ability to act as a technical authority and influence design decisions across teams and vendors.<br>Attention to detail and a quality-driven mindset.<br>Self-motivated with the ability to manage multiple initiatives concurrently.<br>Collaborative approach to working with cross-functional and vendor teams.<br>Cultural sensitivity in a multinational environment.<br><b>Technical Competencies:</b><br>Solution and enterprise architecture design (reference architectures, integration design, data-flow diagrams).<br>Architecture governance and Architecture Decision Records (ADRs).<br>CI/CD strategy and tooling (Azure DevOps, GitLab CI, GitHub Actions).<br>Automated testing and security scanning (SAST/DAST/dependency scanning).<br>Deployment architecture, environment strategy, and release governance.<br>EDRMS/ECM platform architecture (OpenText Documentum, D2, Content Server, or similar).<br>Document management workflows, metadata models, taxonomy, and records compliance.<br>Integration architecture (APIs, web services, connectors) with ERP, SharePoint/M365, and identity management systems.<br>IT governance, change management, and access control principles.<br>Vendor management and technical delivery review.IT governance, change management, and access control principles.<br>Vendor management and technical delivery review.</p></section>

<ul><li><p>Support onboarding and offboarding processes, ensuring all documentation is completed accurately.&nbsp;</p></li><li><p>Maintain and update employee records, HR databases, and personnel files.&nbsp;</p></li><li><p>Prepare HR-related letters, contracts, and employment documentation.&nbsp;</p></li><li><p>Coordinate employee attendance, leave records, and related reporting.&nbsp;</p></li><li><p>Assist with payroll inputs and employee benefits administration.&nbsp;</p></li><li><p>Respond to employee inquiries regarding HR policies, procedures, and benefits.&nbsp;</p></li><li><p>Support employee engagement initiatives, training programs, and company events.&nbsp;</p></li><li><p>Ensure compliance across all Government bodies with company policies and applicable labor laws.&nbsp;</p></li><li><p>Generate periodic HR reports and maintain accurate HR metrics.&nbsp;</p></li><li><p>Perform other HR and administrative duties as assigned.&nbsp;</p></li><li><p>As per business requirement, pursue all ad-hoc activities.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Human Resources, Business Administration, Management, or a related field.&nbsp;</p></li><li><p>1 to 2 years of experience in Human Resources, Administration, or a similar role in IT industry (preferred).</p></li><li><p>Good understanding of HR processes and employment practices.&nbsp;</p></li><li><p>Familiarity with Omani labor regulations is preferred.&nbsp;</p></li><li><p>Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).&nbsp;</p></li><li><p>Experience using HRIS or HR management systems is an advantage.&nbsp;</p></li><li><p>Strong communication skills in English and Arabic (Written & Spoken).</p></li><li><p>Excellent organizational and time-management skills.&nbsp;</p></li><li><p>Ability to handle confidential information professionally.&nbsp;<br><br></p></li></ul>

<p>Supervise and coordinate all steel structure and sandwich panel erection activities on site. Plan daily work assignments and allocate manpower, tools, and equipment effectively. Ensure erection work is carried out in accordance with approved drawings, specifications, and project schedules. Monitor work quality and ensure compliance with project quality standards. Coordinate with the Site Engineer, Project Manager, client representatives, and subcontractors.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 3 years experience in sandwich panel manufacturing company.</p>

<p>The PBX Operator is responsible for the overall guest satisfaction by greeting guests with a warm, sincere voice and recognizing and anticipating individual guest needs while ensuring a complete follow up. The PBX Operator will assist our guests and colleagues in emergency situation by distributing our emails, alerts, and messages in timely manner.</p><p><strong>Responsibilities</strong></p><p><strong>General:</strong></p><ul><li>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.</li><li>MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.</li><li>It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Doha Human Resources Strategic Policy.</li><li>It is part of your role and your responsibility to fully support all learning and development activities.</li><li>You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.</li><li>Use of the hotel s network, computers or internet access which is in the hotel s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.</li><li>Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li><li>Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.</li><li>Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.</li><li>Act as a hotel ambassador at all times.</li><li>To carry out any additional duties requested by management, related to hotel operational activities.</li><li><strong>Departmental:</strong></li><li>To carry out any additional duties requested by management, related to hotel operational activities.</li><li>Answer hotel s main telephone number and connect guest and colleagues to the correct telephone extension.</li><li>Greet all callers with warm and sincere greeting.</li><li>To carry out wake-up call procedures to perfection and maintain accurate and appropriate records</li><li>To take and retrieve messages, both in Voicemail and HelloMO, in the appropriate manner.</li><li>To be able to take messages in writing and ensuring delivery.</li><li>To maintain a good working relationship with all departments</li><li>To make sure to assist all departments calls when they revert to the board.</li><li>Ensure there is sufficient stationary at all times</li><li>Tables and chairs should be clean and keyboard should be turn around and discard of any foreign objects</li><li>Make sure printers are working at all times and contact IT Department when maintenance or ink are needed</li><li>Assist Reservations Department, Front Office and Room Service when needed</li><li>Anticipate and recognize individual guest needs.</li><li>Able to think clearly, quickly, maintain concentration, and composure to make conscious decisions.</li><li>Monitor telephones system problems and alert pertinent departments in an effort to correct said problems in an expedited manner to prevent guest dissatisfaction.</li><li>Pass on requests in a timely and accurate manner to appropriate colleagues.</li><li>Communicate with security as necessary in the event of an emergency.</li><li>Document all guest requests, complaints or problems immediately and notify designated department/ personnel for resolving the situation.</li><li>Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.</li><li>Maintain complete knowledge of:</li><li>All hotel features/services, hours of operations.</li><li>All hotel restaurant food concepts, dress code and ambiance.</li><li>All hotel room types, number /names, amenities and locations.</li><li>Scheduled daily group activities, names and locations of meeting/banquet rooms</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>The PBX Operator is responsible for the overall guest satisfaction by greeting guests with a warm, sincere voice and recognizing and anticipating individual guest needs while ensuring a complete follow up.</li><li>The PBX Operator will assist our guests and colleagues in emergency situation by distributing our emails, alerts, and messages in timely manner.</li><li>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.</li><li>MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.</li><li>It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Doha Human Resources Strategic Policy.</li><li>It is part of your role and your responsibility to fully support all learning and development activities.</li><li>You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.</li><li>Use of the hotel s network, computers or internet access which is in the hotel s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.</li><li>Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li><li>Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.</li><li>Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.</li><li>Act as a hotel ambassador at all times.</li><li>To carry out any additional duties requested by management, related to hotel operational activities.</li><li>To carry out any additional duties requested by management, related to hotel operational activities.</li><li>Answer hotel s main telephone number and connect guest and colleagues to the correct telephone extension.</li><li>Greet all callers with warm and sincere greeting.</li><li>To carry out wake-up call procedures to perfection and maintain accurate and appropriate records</li><li>To take and retrieve messages, both in Voicemail and HelloMO, in the appropriate manner.</li><li>To be able to take messages in writing and ensuring delivery.</li><li>To maintain a good working relationship with all departments</li><li>To make sure to assist all departments calls when they revert to the board.</li><li>Ensure there is sufficient stationary at all times</li><li>Tables and chairs should be clean and keyboard should be turn around and discard of any foreign objects</li><li>Make sure printers are working at all times and contact IT Department when maintenance or ink are needed</li><li>Assist Reservations Department, Front Office and Room Service when needed</li><li>Anticipate and recognize individual guest needs.</li><li>Able to think clearly, quickly, maintain concentration, and composure to make conscious decisions.</li><li>Monitor telephones system problems and alert pertinent departments in an effort to correct said problems in an expedited manner to prevent guest dissatisfaction.</li><li>Pass on requests in a timely and accurate manner to appropriate colleagues.</li><li>Communicate with security as necessary in the event of an emergency.</li><li>Document all guest requests, complaints or problems immediately and notify designated department/ personnel for resolving the situation.</li><li>Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.</li><li>Maintain complete knowledge of:</li><li>All hotel features/services, hours of operations.</li><li>All hotel restaurant food concepts, dress code and ambiance.</li><li>All hotel room types, number /names, amenities and locations.</li><li>Scheduled daily group activities, names and locations of meeting/banquet rooms</li></ul>