Hotel Jobs in Oman
316 Jobs Found
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About the job Hotel Operations Manager – Asset Management
<p>We are supporting a hospitality investment and asset management group in Oman with the appointment of a <strong>Hotel Operations Manager – Asset Management</strong>.</p><br>
<p>This is an <strong>owner-side hotel portfolio role</strong>, not a property-level hotel operations role. The position sits within the Asset Management department and focuses on hotel performance, operator oversight, financial review, operational improvement, and asset value enhancement.</p><br>
<p><strong>Key Responsibilities</strong></p><br>
<ul><li>Oversee hotel portfolio performance from an ownership and asset management perspective.</li><li>Review hotel operating performance, budgets, forecasts, business plans, cash flow, and capex requirements.</li><li>Challenge and support hotel operators to ensure alignment with ownership objectives.</li><li>Conduct asset reviews, property inspections, and operational audits.</li><li>Review service standards, maintenance standards, brand compliance, and operator performance.</li><li>Analyse market trends, competitive positioning, demand drivers, and revenue opportunities.</li><li>Support owner-operator meetings, performance reviews, and improvement plans.</li><li>Prepare asset management reports, dashboards, benchmarking analysis, and performance updates.</li><li>Support portfolio strategy, asset repositioning, due diligence, operator transitions, and investment decisions where required.</li></ul>
<p><strong>Candidate Profile</strong></p><br>
<p>The ideal candidate will have strong experience in hospitality operations, hotel asset management, owner representation, hospitality advisory, or corporate hotel performance management.</p><br>
<p>You should be commercially strong, analytical, and confident reviewing hotel financial and operational performance. You should also be comfortable engaging with hotel operators, brand representatives, senior leadership, and internal stakeholders.</p><br>
<p><strong>Requirements</strong></p><br>
<ul><li>Minimum 10 years of progressive hospitality experience.</li><li>Experience in hotel operations, asset management, revenue management, owner representation, or hospitality advisory.</li><li>Strong understanding of hotel operating statements, budgets, forecasts, capex, cash flow, and performance reporting.</li><li>Experience with luxury or upscale hotel brands.</li><li>Strong Excel, reporting, presentation, and stakeholder management skills.</li><li>Exposure to STR, HotStats, Opera, IDS, EzRMS, MARSHA, SkyRes, or similar systems would be an advantage.</li></ul>
<p><strong>Important Clarification</strong></p><br>
<p>The official title is <strong>Hotel Operations Manager</strong>. However, this role sits within the <strong>Asset Management department</strong> and focuses on <strong>owner-side hotel portfolio oversight</strong>, not daily hotel property operations.</p><br>
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<span>Our client, an award-winning hotel group in Cyprus, is seeking an experienced Gardener to join their team and maintain the landscaping and grounds of their prestigious hotel properties.<br> The successful candidate will be responsible for maintaining gardens, lawns, plants, trees, and landscaped areas to ensure the property consistently meets the high standards expected of a 4- and 5-star hotel.<br> Responsibilities Maintain gardens, lawns, flower beds, trees, shrubs, and other landscaped areas.<br> Perform planting, pruning, trimming, watering, fertilizing, and general plant care.<br> Maintain lawns through mowing, edging, aeration, and other necessary treatments.<br> Identify and address plant diseases, pests, and other landscaping issues.<br> Operate and maintain gardening tools, machinery, and equipment safely.<br> Keep outdoor areas clean, attractive, and well-presented at all times.<br> Assist with seasonal planting and landscaping projects.<br> Maintain irrigation systems and report any faults or repairs required.<br> Remove weeds, leaves, debris, and other unwanted materials from landscaped areas.<br> Follow proper health, safety, and environmental procedures.<br> Coordinate with the Engineering or Grounds Maintenance team as required.<br> Perform other related duties assigned by the supervisor or management.<br> Competitive salary as per market standards Proven experience as a Gardener, Groundskeeper, Landscaper, or similar role within 4- or 5-star hotels, luxury resorts, facilities management companies, large commercial properties, or similar environments.<br> Technical or vocational training in Horticulture, Landscaping, Gardening, Agriculture, or a related field is preferred.<br> Good knowledge of plants, flowers, trees, shrubs, lawns, and general garden maintenance.<br> Practical experience with pruning, planting, fertilizing, watering, mowing, and pest control.<br> Familiarity with irrigation systems and gardening tools/equipment.<br> Ability to identify common plant diseases, pests, and maintenance issues.<br> Good physical fitness and ability to perform outdoor and manual work.<br> Proficient in English.<br> Willingness to relocate and work in Cyprus if selected.<br></span> </div>
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<span>Our client, an award-winning group of hotels in Europe, is seeking an experienced Mechanical Technician to join their Engineering team.<br> The successful candidate will be responsible for the maintenance, repair, and efficient operation of the hotel's mechanical systems and equipment, ensuring a safe, comfortable, and well-maintained environment for guests and staff.<br> Responsibilities Perform preventive and corrective maintenance on hotel mechanical systems and equipment.<br> Inspect, troubleshoot, repair, and maintain HVAC, pumps, motors, boilers, plumbing-related mechanical equipment, and other building systems .<br> Identify mechanical faults and carry out appropriate repairs to minimize equipment downtime.<br> Monitor the operation and performance of mechanical equipment and report defects or potential issues.<br> Conduct routine inspections and preventive maintenance in guest rooms, public areas, back-of-house areas, and plant rooms.<br> Safely use and maintain mechanical tools, equipment, and testing instruments.<br> Assist with installation, replacement, and commissioning of mechanical equipment and systems when required.<br> Maintain accurate records of maintenance work, repairs, and equipment issues.<br> Follow hotel health, safety, hygiene, and environmental procedures.<br> Coordinate with the Engineering/Maintenance team and external contractors when required.<br> Maintain a clean and organized work area and ensure tools and equipment are properly stored.<br> Perform other related duties as assigned by the Engineering or Maintenance Manager.<br> Competitive salary as per market standards Proven experience as a Mechanical Technician, Mechanical Maintenance Technician, or similar role within 4- or 5-star hotels, luxury resorts, facilities management companies, large commercial properties, or similar technical environments.<br> Technical or vocational qualification in Mechanical Engineering, Mechanical Maintenance, HVAC, or a related field is preferred.<br> Good knowledge of mechanical systems, equipment, maintenance, and troubleshooting.<br> Practical experience with HVAC systems, pumps, motors, boilers, and other mechanical equipment.<br> Ability to diagnose mechanical faults and perform repairs and preventive maintenance.<br> Familiarity with maintenance tools, testing equipment, and safety procedures.<br> Ability to read and understand basic technical drawings, manuals, and equipment specifications.<br> Proficient in English.<br> Willingness to relocate and work in Cyprus if selected.<br></span> </div>
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<span><br>JOB SUMMARY<br>Drives revenue to achieve Hotel’s topline goals for each of their represented hotels by proactively soliciting all business segments; to include new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads. Focuses on properties BT Pricing strategy. Provides property support by coordinating and executing property internal mining efforts at assigned hotels. Partners with Leadership to ensure competitive sales strategies are in place for the hotel and stay competitive within the market by aligning on sales activities to generate business and communicate real-time competitor intel. Reports directly to Property Sales Leader (ASL or DOS/DOSM) and works closely with the hotel General Managers, focuses on sales driven tasks. May work with Local Sales and U.S. Account Sales/GSO teams to drive production from targeted high priority accounts including maximizing special corporate business within the represented market place.<br>CANDIDATE PROFILE <br>Education and Experience<br>Required:<br>• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.<br>Preferred:<br>• 4-year college degree; previous experience in proactive lead generation in hospitality and sales discipline; knowledge of property-specific business segments (e.g. group, catering, transient); knowledge the hospitality industry.<br>CORE WORK ACTIVITIES<br>Managing Sales Activities<br>• Works with Property Sales Leader (ASL or DOS/DOSM) in identifying the top accounts of each stakeholder hotel, determine account deployment structure, identify key buyers within each account, and coordinate efforts to drive demand and pull-through business from the accounts for the stakeholder hotels.<br>• Assist Property Sales Leader in identifying share shift targets.<br>• Ensures effective and efficient funnel management through available systems and collaborating with Multi-Hotel Sales.<br>• Manages daily Status Change reports to help close on hotel business.<br>• May work with Local Sales, U.S. Account Sales/GSO teams to drive production from targeted high priority accounts including maximizing special corporate business within the represented market place.<br>• Provides property support by coordination and executing property internal mining efforts to assigned hotels<br>• Solicits new business from non-deployed small business accounts, reader boards, and leads sent through internal referral mechanisms.<br>• Solicits potential new accounts or business opportunities by leveraging business intelligence provided by Sales & Marketing Planning and Support or other third-party data sources to generate leads.<br>• Utilizes internal lead referral tools (e.g., eProspecting Portal) to solicit new business opportunities and contacts.<br>• Ensure Hotel has property lead generation program to identify new business.<br>• Re-solicits non-deployed realized opportunities, including turndowns, lost opportunities, and actualized business when appropriate.<br>• Drives customer satisfaction through daily interactions (e.g., solicitations, re-solicitations, account calls, site inspections, new business calls, face to face activities, etc.).<br>• Conducts customer facing sales activities on behalf of the hotels in partnership with Property Coordinator/Resource as appropriate. (e.g., lunch and learns, social hours, company of the month activities, local industry events, Convention and Visitors Bureau (CVB) Activities, etc.).<br>• Conducts site inspections for customer accounts as appropriate.<br>• Maintains complete and up-to-date lead information on each account in CI/TY SFA Web and EMPOWER to verify accurate reporting and customer base information.<br>• Qualifies and maintains customer’s long-term business potential and refers customers to market, field, hotel or national sales office, as required.<br>• Verifies accurate and timely lead turnover to other Sales Channels and partners closely with the Multi-Hotel Sales to ensure qualified leads are entered into CI/TY SFAWeb.<br>• Leverages MI Leads for Out of Org, Non-Deployed Accounts.<br>• Presents stakeholder hotel benefits and features based on customer needs.<br>• Understands and utilizes all business processes written in support of the sales organization.<br>• Utilizes negotiation skills and creative selling abilities to uncover new business.<br>• Uses all information systems (e.g., CI/TY SFA Web, MRDW, MarRFP-SAPP, Hoteligence, Account Relationship Management (ARM) to research the deployment and value of the accounts deemed important for stakeholder hotels.<br>• Understands the overall market (e.g., competitors’ strengths and weaknesses, economic trends, supply and demand etc.) to sell effectively against the competition.<br>• Communicates trends, opportunities, and market changes to appropriate parties, as needed.<br>• Leverages all available sales channels, (e.g., marriott.com, group and transient intermediaries, field sales, worldwide reservation offices, etc.), to optimize sales revenues.<br>• Understands and actively utilizes company marketing initiatives/incentives to convert cold leads to warm leads.<br>• Tracks weekly activities and relationship to revenue and room night production.<br>• Sets day-today priorities to complete assigned responsibilities<br>• Actively participates and contributes to Sales Strategy Meetings as appropriate.<br>• Adjusts to significant variation in daily workload through independent prioritization.<br>• Drives revenue from local non-deployed accounts for the hotels the Sales Executive represents by proactively soliciting new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads.<br>• Activate local tactics for deployed accounts to pull-through local buyer needs. Communicate best practices for generating creative revenue opportunities.<br>• Performs other duties as appropriate.<br>• <br>Building Successful Relationships<br>• Leverage deployed account resources to drive business for properties for identified hotels to pull-through business to grow account share.<br>• Participates in community and hotel networking events (e.g., Rotary Clubs, RI Social Hours, Chamber of Commerce, etc).<br>• Visits neighborhood target and local small business accounts and coordinate follow up efforts.<br>• Coordinates with Property Sales Leader to understand needs and priorities of stakeholder hotels to identify focus areas.<br>• Works collaboratively with all sales channels (e.g. the Multi-Hotel Sales, Account Sales and Global Sales) to establish coordinated sales efforts that are complementary, and not duplicative.<br>• Handles customer care issues and as necessary, refers them to the appropriate owner.<br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services customers to obtain and grow share of the account.<br>• Executes and supports the company’s customer service standards.<br>• Engages in property related events that support the development of new accounts (e.g., General Manager (GM) Reception, Concierge Level hospitality, etc.).<br>• Performs other duties, as assigned, to meet business needs.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</span> </div>
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About the job Technical Asset Manager
<p>We are supporting a hospitality investment and asset management group in Oman with the appointment of a <strong>Technical Asset Manager</strong>.</p><br>
<p>This is an excellent opportunity for a technical hospitality professional to join an owner-side asset management function and support the maintenance, condition, technical performance, and long-term value of a hotel portfolio.</p><br>
<p><strong>Role Overview</strong></p><br>
<p>The Technical Asset Manager will be responsible for planning, monitoring, and controlling maintenance, facilities operations, and technical asset management activities across operating hotel assets and shareholder properties.</p><br>
<p>The role will work closely with hotel operators, General Managers, engineering teams, consultants, contractors, service providers, specialist vendors, and internal stakeholders to ensure that hotel assets are well maintained, compliant, cost-controlled, and aligned with ownership objectives.</p><br>
<p>This is a portfolio-level technical asset management role. The successful candidate will support CAPEX planning, Property Improvement Plans, asset condition reviews, lifecycle maintenance planning, contractor performance, technical reporting, and operational readiness across existing assets, renovations, handovers, and hotel pre-opening or transition phases.</p><br>
<p><strong>Key Responsibilities</strong></p><br>
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<li>Support the preparation of hotel CAPEX plans, Property Improvement Plans, and technical improvement priorities in coordination with operators, General Managers, engineering teams, consultants, and internal stakeholders.</li>
<li>Conduct regular site visits and asset condition reviews to identify maintenance risks, asset deterioration, compliance gaps, and improvement requirements.</li>
<li>Develop and monitor lifecycle maintenance plans to reduce reactive maintenance, extend asset life, and support long-term technical and capital planning.</li>
<li>Review maintenance OPEX, CAPEX, renovation, and improvement budgets to ensure costs are realistic, controlled, and aligned with asset requirements.</li>
<li>Track CAPEX, renovation, upgrade, and improvement works against approved budgets, timelines, scope, and quality standards.</li>
<li>Work with hotel General Managers, operators, engineering teams, consultants, and contractors on maintenance projects, corrective works, renovations, and asset improvements.</li>
<li>Ensure technical, safety, brand, operator, and asset condition standards are maintained during hotel operations, renovations, handovers, and pre-opening phases.</li>
<li>Monitor contractor, consultant, vendor, and service provider performance against agreed scope, SLAs, safety requirements, quality standards, timelines, and cost controls.</li>
<li>Monitor maintenance costs and technical performance to identify cost drivers, efficiency opportunities, service gaps, and required corrective actions.</li>
<li>Ensure compliance with local regulations, HSE standards, statutory requirements, and internal policies across maintenance, technical, project, and facilities-related activities.</li>
<li>Prepare regular technical asset reports covering property condition, maintenance risks, CAPEX progress, contractor performance, compliance matters, and recommended action plans.</li>
<li>Support hotel pre-opening, handover, and transition activities by coordinating with development teams, operators, consultants, contractors, and internal stakeholders to ensure technical readiness and smooth transition into operations.</li>
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<p><strong>Required Experience</strong></p><br>
<ul>
<li>Bachelor's degree in Engineering, preferably Mechanical, Electrical, Civil, Facilities Management, or another relevant technical discipline.</li>
<li>6–10 years of relevant experience in hotel engineering, technical asset management, facilities management, maintenance planning, project coordination, or owner-side asset operations.</li>
<li>Proven exposure to hotel operations, multi-asset portfolios, CAPEX planning, Property Improvement Plans, contractor management, and asset condition reviews.</li>
<li>Strong technical understanding of hotel engineering, building systems, maintenance standards, asset condition assessment, and lifecycle planning.</li>
<li>Experience reviewing and monitoring OPEX, CAPEX, renovation, upgrade, and property improvement works.</li>
<li>Strong understanding of HSE standards, statutory compliance, technical standards, and contractor management requirements.</li>
<li>Strong project and stakeholder management skills, with the ability to work effectively with hotel operators, General Managers, engineering teams, consultants, contractors, vendors, and internal teams.</li>
<li>Hands-on and execution-oriented approach, with strong cost awareness, attention to detail, and the ability to manage multiple hotel assets, urgent maintenance matters, and CAPEX works.</li>
<li>Professional certifications such as PMP, CFM, FMP, hospitality engineering, asset management, or equivalent would be an advantage.</li>
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<p><span>Do you picture yourself as a Duty Engineer? At Crowne Plaza Resort Salalah, our goal is to make business travel work — and that’s where YOU come in.</span></p><br><p><span>When you join Crowne Plaza Resort Salalah, you are more than just your job title. We look for energetic, confident, and ambitious individuals who excel in their roles and help our guests succeed.</span></p><br><p><span>Set on 45 acres of beautiful tropical gardens and a long stretch of pristine sandy beach, Crowne Plaza Resort Salalah is perfectly positioned for business, meetings, and leisure travel.</span></p><br><p><span>As a Duty Engineer, you will play a vital role in maintaining the hotel's building systems, guest rooms, and public areas to the highest standards. You will ensure all engineering operations support an exceptional guest experience while promoting safety, sustainability, and cost-effective maintenance.</span></p><br><p><span>A little taste of your day-to-day</span></p><br><ul><li><p><span>Perform preventive and corrective maintenance on electrical, mechanical, HVAC, plumbing, and other building systems.</span></p><br></li><li><p><span>Respond promptly to guest maintenance requests and operational emergencies.</span></p><br></li><li><p><span>Inspect guest rooms, public areas, and back-of-house facilities to ensure they meet IHG brand standards.</span></p><br></li><li><p><span>Troubleshoot equipment faults and carry out repairs efficiently to minimize downtime.</span></p><br></li><li><p><span>Monitor the performance of plant and engineering equipment, reporting any defects or major maintenance requirements.</span></p><br></li><li><p><span>Ensure compliance with health, safety, fire, and environmental regulations and hotel policies.</span></p><br></li><li><p><span>Support energy conservation and sustainability initiatives by promoting efficient use of utilities and resources.</span></p><br></li><li><p><span>Maintain engineering tools, equipment, and maintenance records accurately.</span></p><br></li><li><p><span>Work closely with other hotel departments to support daily operations and deliver excellent guest service.</span></p><br></li></ul><p><span>What do we need from you?</span></p><br><ul><li><p><span>Diploma or certification in Electrical, Mechanical, HVAC, or a related Engineering discipline.</span></p><br></li><li><p><span>Minimum of 3 years' experience in hotel engineering or facilities maintenance, including at least 2 years of experience in GCC countries.</span></p><br></li><li><p><span>Strong knowledge of electrical, plumbing, HVAC, mechanical systems, and general building maintenance.</span></p><br></li><li><p><span>Proven ability to troubleshoot, repair, and maintain hotel engineering systems efficiently.</span></p><br></li><li><p><span>Good communication, teamwork, and problem-solving skills.</span></p><br></li><li><p><span>Service-oriented with the ability to work independently and under pressure.</span></p><br></li><li><p><span>Willingness to work flexible shifts, including weekends, public holidays, and emergency call-outs when required.</span></p><br></li></ul><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>
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<span><br>JOB SUMMARY<br>Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives. Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property–wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer profile and property associates and provides a return on investment to the owner and Marriott International.<br>CANDIDATE PROFILE <br>Education and Experience<br>Required:<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.<br>Preferred:<br>• 4 year college degree.<br>• Demonstrated skills in supervising a team.<br>• Lodging sales experience.<br>• Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance. <br>CORE WORK ACTIVITIES<br>Managing Sales Activities<br>• Manages the development of a strategic account plan for the demand generators in the market.<br>• Manages the property's reactive and proactive sales efforts.<br>• Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.<br>• Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.<br>• Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel’s market position.<br>• Researches competitor’s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.<br>• Attends sales strategy meetings to provide input on weekly and overall sales strategy.<br>• Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.<br>• Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.<br>• Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.<br>• Serves as the sales contact for customers; serves as the customer advocate.<br>• Serves as hotel authority on sales processes and sales contracts.<br>• Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.<br>• Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.<br>• Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.<br>• Supports the General Manager by coordinating crisis communications.<br>• Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>• Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).<br>• Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.<br>• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.<br>• Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.<br>• Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives.<br>• Interfaces with regional marketing communications for regional and national promotions pull through.<br>• Performs other duties, as assigned, to meet business needs.<br>Building Successful Relationships<br>• Develops strong partnerships with local organizations to further increase brand/product awareness.<br>• Develops and manages internal key stakeholder relationships.<br>• Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.<br>• Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Leadership<br>• Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue.<br>• Develops sales goals and strategies and verifies alignment with the brand business strategy.<br>• Executes the sales strategy in order to meet individual booking goals for both self and staff.<br>• Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.<br>• Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.<br>• Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements.<br>• Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.<br>• Creates effective structures, processes, jobs and performance management systems are in place.<br>• Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.<br>• Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.<br>• Maintains an active list of the competition’s best sales people and executes a recruitment and acquisition plan with HR.<br>• Supports tools and training resources to educate sales associates on winning catering solutions.<br>• Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans.<br>• Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.<br>• Transfers functional knowledge and develops group sales skills of other discipline managers.<br>• Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.<br>• Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property.<br>• Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<p>As Assistant Front Office Manager, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. </p><br><p>Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the resort.</p><br><p><u>Duties and Responsibilities </u></p><br><p>As Assistant Front Office Manager, I will assume full responsibility for the efficient operation of the Front Office department to provide exceptional products and services within brand operating standards. </p><br><p>The duties and responsibilities will include: </p><br><ul><li>Have a thorough knowledge of all facilities and services offered by the hotel including type of rooms available as well as their location and layout, selling status, rates, and benefits of all packages plans, credit policy of the hotel and reservation coding. </li><li>Understand the hotel's policy on guaranteed reservations and no-shows. </li><li>Process advance deposits on reservations. </li><li>Track future room availabilities on the basis of reservations. I am able to determine room rates based on the selling tactics of the resort. </li><li>Oversee the management of the guest history and profile system in conjunction with the Reservations Manager. </li><li>Support the Director of Rooms and focus on the rejuvenation of the room experience. </li><li>Work in partnership with Guest Services, Reservations, Housekeeping and F&B to ensure guest’s needs are determined /met and oversee the overall smooth operation of guest arrivals. </li><li>Ensure that all set policies, procedures, best practices are in place and rigorously enforced. </li><li>Instill a cost-focused philosophy through training and education. </li><li>Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel. </li></ul><p><strong><u>Qualifications</u></strong></p><br><p>To execute the position of Assistant Front Office Manager, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following: </p><br><ul><li>Possess a Bachelor’s degree in Hotel Management, Business Administration or related field plus two-four years front office/guest services experience including supervisory experience, or an equivalent combination of education and experience. </li><li>I have an excellent command of written and spoken English, and I am able to live in a remote location for extended periods of time and travel on single status.</li></ul><p><i>The above is intended to provide an overview of the role and responsibilities for an Assistant Front Office Manager at Six Senses Zighy Bay. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.</i></p><br><p><i>Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment. </i></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>As GEM Supervisor, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. </p><br><p>Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the resort.</p><br><p><strong><u>Duties and Responsibilities </u></strong></p><br><p>As GEM Supervisor, I will assume full responsibility for the efficient operation of the Guest Experience department to provide exceptional products and services within brand operating standards. </p><br><p>The duties and responsibilities will include: </p><br><ul><li>Have a thorough knowledge of all facilities and services offered by the hotel. </li><li>Understand the hotel's policy on guaranteed reservations and no-shows. </li><li>Process advance deposits on reservations. </li><li>Oversee the management of the guest history and profile system in conjunction with the Front Office Manager. </li><li>Support the Director of Rooms and focus on the rejuvenation of the guests’ experience. </li><li>Work in partnership with Front Office, F&B and other departments to ensure guest’s needs are determined /met and oversee the overall smooth operation of guest experience. Ensure that all set policies, procedures, best practices are in place and rigorously enforced. </li><li>Instill a cost-focused philosophy through training and education. </li><li>Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel. </li></ul><p><strong><u>Qualifications</u></strong></p><br><p>To execute the position of GEM Supervisor, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following: </p><br><ul><li>High school diploma or equivalent and at least 2 years’ experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred. </li><li>I have an excellent command of written and spoken English, and I am able to live in a remote location for extended periods of time and travel on single status.</li></ul><p><i>The above is intended to provide an overview of the role and responsibilities for a GEM Supervisor at Six Senses Zighy Bay. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.</i></p><br><p><i>Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment.</i></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>The Marketing Assistant Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Manager of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role assists with building deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization.<br>CANDIDATE PROFILE <br>Education and Experience<br>Required:<br>• 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred<br>OR<br>4-year bachelor's degree in Marketing, Public Relations, Business, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Hotel Marketing and Advertising<br>• Assists with the execution of the annual marketing plan to budget .<br>• Provides support to Operations, Food & Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.<br>• Works with advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions.<br>• Assists with the management of F&B media schedules email marketing and display advertising.;<br>• Stays informed about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.<br>• Helps verify that all advertising for the hotel in digital channels is in alignment with brand voice.<br>Social Media Content Management<br>• Supports facilitation ofsocial media engagement and updating content in local digital channels (e.g., hotel website, travel sites).<br>• Assists with promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels.<br>• Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.<br>Public Relations and Visual Asset Management<br>• Participates in the development of comprehensive PR plan per quarter along with agency;<br>• Maintains a comprehensive list of local media contracts, with particular emphasis on food critics and bloggers.<br>• Manages assigned accounts as per the media account management system.<br>• Assists with writing and distribution of all press releases for property events, promotions, and outlets.<br>• Supports execution of hotel sponsored events, community/government relations activities, and press promotional activities.<br>• Helps manage external vendors and media agencies; Assists with review of PR leads from the continent PR Leader regarding which are the best media to promote the hotel.<br>• Supports the co-ordination of photography for F&B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams.<br>• Assists with photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team.<br>May serve as a point of contact for regionally approved local photographers for food, amenity, and property imagery.<br>Direct Marketing and Collateral Development <br>• Assists with coordination and execution of Hotel and F&B printed materials.<br>• Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner.<br>• Supports the production of all property, F&B display, and temporary signage in hotel public areas.<br>• Assists with the execution of F&B direct marketing activities.<br>• Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA).<br>General<br>• Assists in the development, co-ordination and execution of all communications activities.<br>• Helps with the publication of hotel’s newsletter(s).<br>• Supports communications duties and functions as deemed necessary.<br>• Assists in the liaison and execution of joint F&B promotions.<br>• Works with the Manager of Marketing and Communication to verify the Hotel’s website and related websites are updated on a regular basis.<br>•<br>• Provides marketing assistance and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders.<br>• Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.<br>• Performs other reasonable job duties as assigned by manager.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Job summary</h4>
<p>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. The position works with the executive committee and property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, customer service, and leadership skills. Conducts needs assessments, designs and develops training programs, and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.</li>
<li>OR</li>
<li>4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing and administering employee training</strong></p>
<ul>
<li>Coordinates property compliance training programs such as CPR, PAR, Business We Do, Harassment, Fire Safety, Food Handling, OSHA, etc.</li>
<li>Ensures participants receive the appropriate property and company orientation, understand program materials, and build relationships with property leadership team.</li>
<li>Promotes and informs employees about all training programs.</li>
<li>Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.</li>
<li>Administers and delivers core training initiatives in compliance with corporate training and development standards. Core training initiatives include Orientation, Leadership Skills, Trainer Certification, Diversity Training, and Management Development Program.</li>
<li>Makes any necessary adjustments to training methodology and/or re-trains as appropriate.</li>
<li>Ensures adult learning principles are incorporated into training programs.</li>
<li>Develops, implements, and maintains a management orientation program to introduce new managers to the expected leadership behaviors and management skills (e.g., financial management, human resources skills).</li>
</ul>
<p><strong>Managing employee development programs</strong></p>
<ul>
<li>Provides additional training to participants to increase skills (e.g., HR skills).</li>
<li>Helps employees identify specific behaviors that will contribute to service excellence.</li>
<li>Oversees the Management Development Program.</li>
<li>Coaches managers to enhance own performance and to improve the performance of employees.</li>
<li>Develops specific training to improve service performance.</li>
<li>Works with leadership team to determine development needs of managers.</li>
<li>Designs, develops, and delivers a supervisory development program to build effective supervisory skills.</li>
<li>Drives brand values and philosophy in all training and development activities.</li>
</ul>
<p><strong>Developing training program plans</strong></p>
<ul>
<li>Develops and maintains an annual or quarterly training calendar.</li>
<li>Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.</li>
<li>Develops, implements, and maintains a property orientation program for employees to introduce the company and the culture.</li>
<li>Selects, trains, and develops an internal training cadre to support delivery of technical skills training programs.</li>
</ul>
<p><strong>Evaluating training program effectiveness</strong></p>
<ul>
<li>Aligns current training and development programs to effectively impact key business indicators.</li>
<li>Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.</li>
<li>Measures transfer of learning from training courses to the operation.</li>
<li>Tracks key business indicators (employee and guest satisfaction, retention, and financial results) to determine the effectiveness of current training and development programs.</li>
<li>Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>W Hotels’ mission is to ignite curiosity, expand worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Job summary</h4>
<p>The marketing assistant manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the manager of marketing and communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role assists with building deep partnerships with their regional eCommerce and marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience required:</strong></p>
<ul>
<li>2-year degree from an accredited university in marketing, public relations, business administration or related major and 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred</li>
<li>OR 4-year bachelor's degree in marketing, public relations, business, or related major; no work experience required</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Hotel marketing and advertising</strong></p>
<ul>
<li>Assists with the execution of the annual marketing plan to budget.</li>
<li>Provides support to operations, food & beverage and sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.</li>
<li>Works with advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions.</li>
<li>Assists with the management of F&B media schedules, email marketing, and display advertising.</li>
<li>Stays informed about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.</li>
<li>Helps verify that all advertising for the hotel in digital channels is in alignment with brand voice.</li>
</ul>
<p><strong>Social media content management</strong></p>
<ul>
<li>Supports facilitation of social media engagement and updating content in local digital channels (e.g., hotel website, travel sites).</li>
<li>Assists with promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels.</li>
<li>Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.</li>
</ul>
<p><strong>Public relations and visual asset management</strong></p>
<ul>
<li>Participates in the development of comprehensive PR plan per quarter along with agency.</li>
<li>Maintains a comprehensive list of local media contacts, with particular emphasis on food critics and bloggers.</li>
<li>Manages assigned accounts as per the media account management system.</li>
<li>Assists with writing and distribution of all press releases for property events, promotions, and outlets.</li>
<li>Supports execution of hotel sponsored events, community/government relations activities, and press promotional activities.</li>
<li>Helps manage external vendors and media agencies; assists with review of PR leads from the continent PR leader regarding which are the best media to promote the hotel.</li>
<li>Supports the coordination of photography for F&B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams.</li>
<li>Assists with photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team. May serve as a point of contact for regionally approved local photographers for food, amenity, and property imagery.</li>
</ul>
<p><strong>Direct marketing and collateral development</strong></p>
<ul>
<li>Assists with coordination and execution of hotel and F&B printed materials.</li>
<li>Controls quantity and inventory of all hotel marketing collateral and verifies copies are filed in a comprehensive manner.</li>
<li>Supports the production of all property, F&B display, and temporary signage in hotel public areas.</li>
<li>Assists with the execution of F&B direct marketing activities.</li>
<li>Verifies all collateral is as per brand standard guidelines and in compliance with brand standard audit (BSA).</li>
</ul>
<p><strong>General</strong></p>
<ul>
<li>Assists in the development, coordination and execution of all communications activities.</li>
<li>Helps with the publication of hotel’s newsletter(s).</li>
<li>Supports communications duties and functions as deemed necessary.</li>
<li>Assists in the liaison and execution of joint F&B promotions.</li>
<li>Works with the manager of marketing and communication to verify the hotel’s website and related websites are updated on a regular basis.</li>
<li>Provides marketing assistance and acts as a marketing subject matter expert for GMs, sales leaders and managers, and revenue leaders.</li>
<li>Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.</li>
<li>Performs other reasonable job duties as assigned by manager.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Job summary</h4>
<p>The marketing assistant manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the manager of marketing and communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role assists with building deep partnerships with their regional eCommerce and marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience required:</strong></p>
<ul>
<li>2-year degree from an accredited university in marketing, public relations, business administration or related major and 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred</li>
<li>OR 4-year bachelor's degree in marketing, public relations, business, or related major; no work experience required</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Hotel marketing and advertising</strong></p>
<ul>
<li>Assists with the execution of the annual marketing plan to budget.</li>
<li>Provides support to operations, food & beverage and sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.</li>
<li>Works with advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions.</li>
<li>Assists with the management of F&B media schedules, email marketing, and display advertising.</li>
<li>Stays informed about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.</li>
<li>Helps verify that all advertising for the hotel in digital channels is in alignment with brand voice.</li>
</ul>
<p><strong>Social media content management</strong></p>
<ul>
<li>Supports facilitation of social media engagement and updating content in local digital channels (e.g., hotel website, travel sites).</li>
<li>Assists with promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels.</li>
<li>Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.</li>
</ul>
<p><strong>Public relations and visual asset management</strong></p>
<ul>
<li>Participates in the development of comprehensive PR plan per quarter along with agency.</li>
<li>Maintains a comprehensive list of local media contacts, with particular emphasis on food critics and bloggers.</li>
<li>Manages assigned accounts as per the media account management system.</li>
<li>Assists with writing and distribution of all press releases for property events, promotions, and outlets.</li>
<li>Supports execution of hotel sponsored events, community/government relations activities, and press promotional activities.</li>
<li>Helps manage external vendors and media agencies; assists with review of PR leads from the continent PR leader regarding which are the best media to promote the hotel.</li>
<li>Supports the coordination of photography for F&B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams.</li>
<li>Assists with photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team. May serve as a point of contact for regionally approved local photographers for food, amenity, and property imagery.</li>
</ul>
<p><strong>Direct marketing and collateral development</strong></p>
<ul>
<li>Assists with coordination and execution of hotel and F&B printed materials.</li>
<li>Controls quantity and inventory of all hotel marketing collateral and verifies copies are filed in a comprehensive manner.</li>
<li>Supports the production of all property, F&B display, and temporary signage in hotel public areas.</li>
<li>Assists with the execution of F&B direct marketing activities.</li>
<li>Verifies all collateral is as per brand standard guidelines and in compliance with brand standard audit (BSA).</li>
</ul>
<p><strong>General</strong></p>
<ul>
<li>Assists in the development, coordination and execution of all communications activities.</li>
<li>Helps with the publication of hotel’s newsletter(s).</li>
<li>Supports communications duties and functions as deemed necessary.</li>
<li>Assists in the liaison and execution of joint F&B promotions.</li>
<li>Works with the manager of marketing and communication to verify the hotel’s website and related websites are updated on a regular basis.</li>
<li>Provides marketing assistance and acts as a marketing subject matter expert for GMs, sales leaders and managers, and revenue leaders.</li>
<li>Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.</li>
<li>Performs other reasonable job duties as assigned by manager.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>As Villa Attendant, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.</p><br><p>Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.</p><br><p><strong><u>Duties and Responsibilities </u></strong><br>As Villa Attendant, I will assume full responsibility for the efficient operation in the following: <br>• Monitor daily arrivals according to occupancy report in co-ordination with the Housekeeping Supervisor. <br>• Assist guests with special needs and requirements. <br>• Stock supply wheel trolley with required room supplies for shift. <br>• Replace supplies in the rooms such as stationary folder, guest supplies, compendium, hotel brochures and information regarding hotel services and facilities. <br>• Remove furniture, curtains and other fixtures, which require repair, replacement, spotting, waxing or cleaning. <br>• Change bed linen with clean bed sheets and pillowcases as per the resort policy. <br>• Care for all details, the style and the overall appearance of all areas. <br>• Apply, use and maintain equipment with very best care and is responsible for it. <br>• Provide turn down service according to service standard, including re stock of minibar. <br>• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded. <br>• Strictly adhere to LQA standards and guest comments.</p><br><p><strong><u>Qualifications</u></strong><br>To execute the position of Villa Attendant, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:</p><br><p>• High school diploma or equivalent and at least 2 years’ experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.<br>• Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms. I have good understanding of scheduling work, and knowledge of cleaning procedures, chemicals and surfaces. <br>• I have an excellent command of written and spoken English, and I am able to live in a remote location for extended periods of time and travel on single status.</p><br><p><i>The above is intended to provide an overview of the role and responsibilities for a Villa Attendant at Six Senses Zighy Bay. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.</i></p><br><p><i>Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment.</i></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Do you picture yourself as a Duty Engineer? At Crowne Plaza Resort Salalah, our goal is to make business travel work — and that’s where YOU come in.</span></p><br><p><span>When you join Crowne Plaza Resort Salalah, you are more than just your job title. We look for energetic, confident, and ambitious individuals who excel in their roles and help our guests succeed.</span></p><br><p><span>Set on 45 acres of beautiful tropical gardens and a long stretch of pristine sandy beach, Crowne Plaza Resort Salalah is perfectly positioned for business, meetings, and leisure travel.</span></p><br><p><span>As a Duty Engineer, you will play a vital role in maintaining the hotel's building systems, guest rooms, and public areas to the highest standards. You will ensure all engineering operations support an exceptional guest experience while promoting safety, sustainability, and cost-effective maintenance.</span></p><br><p><span>A little taste of your day-to-day</span></p><br><ul><li><p><span>Perform preventive and corrective maintenance on electrical, mechanical, HVAC, plumbing, and other building systems.</span></p><br></li><li><p><span>Respond promptly to guest maintenance requests and operational emergencies.</span></p><br></li><li><p><span>Inspect guest rooms, public areas, and back-of-house facilities to ensure they meet IHG brand standards.</span></p><br></li><li><p><span>Troubleshoot equipment faults and carry out repairs efficiently to minimize downtime.</span></p><br></li><li><p><span>Monitor the performance of plant and engineering equipment, reporting any defects or major maintenance requirements.</span></p><br></li><li><p><span>Ensure compliance with health, safety, fire, and environmental regulations and hotel policies.</span></p><br></li><li><p><span>Support energy conservation and sustainability initiatives by promoting efficient use of utilities and resources.</span></p><br></li><li><p><span>Maintain engineering tools, equipment, and maintenance records accurately.</span></p><br></li><li><p><span>Work closely with other hotel departments to support daily operations and deliver excellent guest service.</span></p><br></li></ul><p><span>What do we need from you?</span></p><br><ul><li><p><span>Diploma or certification in Electrical, Mechanical, HVAC, or a related Engineering discipline.</span></p><br></li><li><p><span>Minimum of 3 years' experience in hotel engineering or facilities maintenance, including at least 2 years of experience in GCC countries.</span></p><br></li><li><p><span>Strong knowledge of electrical, plumbing, HVAC, mechanical systems, and general building maintenance.</span></p><br></li><li><p><span>Proven ability to troubleshoot, repair, and maintain hotel engineering systems efficiently.</span></p><br></li><li><p><span>Good communication, teamwork, and problem-solving skills.</span></p><br></li><li><p><span>Service-oriented with the ability to work independently and under pressure.</span></p><br></li><li><p><span>Willingness to work flexible shifts, including weekends, public holidays, and emergency call-outs when required.</span></p><br></li></ul><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Responsible verifying that operations are in compliance with hygiene and food safety standards. Advises on proper food handling practices and provides food hygiene training for all new hires and trainees. Identifies key areas of risk in various food operations and takes preemptive remedial action. Provides technical advice on product labeling issues for fulfilling government requriements.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major.<br>Preferred: <br>Environmental Health Degree or Culinary Degree<br>CORE WORK ACTIVITIES<br>Managing Hygience and Food Safety Operations<br>• Verifies compliance with Brand Standard Audit (BSA) requriements of Marriott International throughout the operations.<br>• Advises and monitors food handlers on the proper good handling practices and verifies their observance.<br>• Identifies key areas of risk in various food operations and takes preemptive remedial action.<br>• Verifies complianace with food and hygiene regulations, licensing conditions and codes of practice relating to food operations.<br>• Provides technical advice on product labeling issues for fulfilling government requirements.<br>• Provides in-house food hygiene training for all good handlers, (e.g. new hires and trainees).<br>• Handles complaints or enquiries from customers and local food sategey and health departments on food hygiene matters.<br>• Conducts and records daily kitchen inspections on the personal, environmental and food hygiene condictions and provides corrective action plans as necessary.<br>• Conducts regular vendor inspections in partnership with purchasing and culinary leadership.<br>• Conducts regular internal BSA inspections with culinary leadership and kitchen cleaning staff.<br>• Conducts regular inspections on the kitchen of kitchen equipment and verifies defects and non-conformities are remedied by the appropriate parties.<br>• Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements.<br>• Establishes and maintains open, collaborative relationships with employees.<br>• Liases with pest control company for any pest issues and monitors pest control performance.<br>• Maintains and makes improvements to hygiene standards.<br>• Regularly reviews and refreshes the food safety standards of all food handlers withing the property.<br>• Maintains documentation on all hygiene and food safety stadards throughout the operation.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Job summary</h4>
<p>The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the quality function and builds support for change.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major</li>
<li>3 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing quality assurance goals</strong></p>
<ul>
<li>Coaches managers on adopting the Total Quality Management leadership style.</li>
<li>Conducts monthly audit to ensure compliance with company and brand standards.</li>
<li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li>
<li>Directs property quality efforts to address critical customer requirements.</li>
<li>Assists with regional and/or company-wide implementation of company best practices.</li>
<li>Facilitates process improvement teams, assuring use of systematic processes, and improvement is achievable and measurable.</li>
</ul>
<p><strong>Managing quality tools</strong></p>
<ul>
<li>Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.</li>
<li>Uses data collection methods to compile, display, track, and analyze defect trends.</li>
<li>Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.</li>
<li>Analyzes issues and identifies trends.</li>
</ul>
<p><strong>Managing the guest experience</strong></p>
<ul>
<li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li>
<li>Responds to and handles guest problems and complaints.</li>
<li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li>
<li>Models service behaviors that meet or exceed guest expectations.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Job summary</h4>
<p>The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the quality function and builds support for change.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major</li>
<li>3 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing quality assurance goals</strong></p>
<ul>
<li>Coaches managers on adopting the Total Quality Management leadership style.</li>
<li>Conducts monthly audit to ensure compliance with company and brand standards.</li>
<li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li>
<li>Directs property quality efforts to address critical customer requirements.</li>
<li>Assists with regional and/or company-wide implementation of company best practices.</li>
<li>Facilitates process improvement teams, assuring use of systematic processes, and improvement is achievable and measurable.</li>
</ul>
<p><strong>Managing quality tools</strong></p>
<ul>
<li>Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.</li>
<li>Uses data collection methods to compile, display, track, and analyze defect trends.</li>
<li>Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.</li>
<li>Analyzes issues and identifies trends.</li>
</ul>
<p><strong>Managing the guest experience</strong></p>
<ul>
<li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li>
<li>Responds to and handles guest problems and complaints.</li>
<li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li>
<li>Models service behaviors that meet or exceed guest expectations.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the Quality function and builds support for change.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major 3 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Quality Assurance Goals<br>• Coaches managers on adopting the Total Quality Management leadership style.<br>• Conducts monthly audit to ensure compliance with company and brand standards<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Directs property quality efforts to address critical customer requirements.<br>• Assists with regional and/or company-wide implementation of company best practices.<br>• Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.<br>Managing Quality Tools<br>• Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.<br>• Uses data collection methods to compile, display, track, and analyze defect trends.<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes issues and identifies trends.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Models service behaviors that meet or exceed guest expectations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Pastry Chef is responsible for leading all pastry and bakery operations at Crowne Plaza Muscat OCEC, ensuring the highest standards of quality, creativity, food safety, and guest satisfaction. This role oversees the production of pastries, desserts, breads, cakes, chocolates, and specialty baked items for all hotel outlets, banquets, meetings, and special events. The Pastry Chef is expected to inspire the pastry team, maintain consistency in presentation and taste, manage costs effectively, and support the hotel's culinary vision while delivering True Hospitality for Good.</p><br><p>YOUR DAY-TO-DAY:</p><br><ul><li><span>Lead the daily operation of the pastry and bakery kitchen.</span></li><li><span>Design and develop innovative dessert, pastry, bakery, and confectionery menus.</span></li><li><span>Ensure all pastry products meet IHG brand standards and hotel quality expectations.</span></li><li><span>Produce high-quality breads, viennoiseries, cakes, chocolates, desserts, and specialty items.</span></li><li><span>Develop seasonal, festive, and promotional dessert offerings.</span></li><li><span>Collaborate with the Executive Chef on menu planning and special culinary events.</span></li><li><span>Ensure consistency in taste, presentation, and portion control across all outlets.</span></li><li><span>Support banquet operations with creative dessert presentations for conferences, weddings, and events.</span></li><li><span>Introduce new techniques and trends to enhance the guest dining experience.</span></li><li><span>Ensure full compliance with HACCP, food safety regulations, and local municipality requirements.</span></li><li><span>Maintain the highest standards of cleanliness and sanitation throughout the pastry kitchen.</span></li><li><span>Monitor food storage, labeling, temperature control, and stock rotation using FIFO principles.</span></li><li><span>Conduct regular quality inspections of ingredients and finished products.</span></li><li><span>Ensure all kitchen equipment is maintained and used safely.</span></li><li><span>Supervise, train, coach, and motivate the pastry team.</span></li><li><span>Prepare work schedules and allocate daily responsibilities.</span></li><li><span>Conduct on-the-job training and support colleague development.</span></li><li><span>Participate in performance evaluations and succession planning.</span></li><li><span>Foster teamwork and maintain a positive working environment.</span></li><li><span>Maintain standardized recipes and production records.</span></li><li><span>Prepare reports as requested by the Executive Chef.</span></li><li><span>Ensure compliance with hotel policies, IHG brand standards, and local regulations.</span></li><li><span>Participate in departmental meetings and continuous improvement initiatives.</span></li></ul><p><span>WHAT WE NEED FROM YOU:</span></p><br><ul><li><span>Diploma or Degree in Culinary Arts, Pastry Arts, or related field.</span></li><li><span>Professional pastry certification is an advantage.</span></li><li><span>HACCP or Food Safety Certification preferred.</span></li><li><span>Minimum 5 years of pastry experience in hotels or international hospitality brands.</span></li><li><span>At least 2 years in a supervisory or leadership pastry role.</span></li><li><span>Experience in banquet production and high-volume hotel operations is preferred.</span></li><li><span>Previous experience with IHG or an international hotel brand is an advantage.</span></li><li><span>Strong knowledge of pastry, bakery, chocolate, and dessert production.</span></li><li><span>Excellent creativity and artistic presentation skills.</span></li><li><span>Strong leadership and team development abilities.</span></li><li><span>Knowledge of food costing and inventory management.</span></li><li><span>Understanding of HACCP and food safety standards.</span></li><li><span>Excellent planning and organizational skills.</span></li><li><span>Ability to work under pressure and meet production deadlines.</span></li><li><span>Effective communication and interpersonal skills.</span></li><li><span>Strong problem-solving and decision-making abilities.</span></li><li><span>Computer literacy in Microsoft Office and kitchen management systems.</span></li></ul><p>WHAT YOU CAN EXPECT FROM US:</p><br><p>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.</p><br><p>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.</p><br><p>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.</p><br><p>So, join us and you’ll become part of our ever-growing global family.</p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>