Manager Jobs in Oman
132 Jobs Found
<p>Role Description</p><p>We are looking for an experienced and results-driven <strong>Farm Manager</strong> to oversee the overall farm operations and ensure efficient and profitable crop production. The role will be responsible for planning, coordinating, and supervising farm activities across multiple crops while ensuring production targets, quality standards, and operational requirements are achieved.</p><p>The Farm Manager will oversee <strong>land preparation, planting, irrigation, crop nutrition, pest and disease management, harvesting, and post-harvest activities</strong>. The role requires strong hands-on field experience and the ability to manage intensive agricultural operations on a large-scale, multi-cropping farm.</p><p>The position will lead farm teams, allocate manpower and resources, monitor crop performance, and coordinate with production, maintenance, procurement, and other departments to ensure smooth operations. The Farm Manager will be fully accountable for <strong>crop performance, productivity, quality, and timely completion of farm activities</strong>.</p><p>The successful candidate should be practical, highly organised, and capable of making effective decisions in a demanding field environment.</p><p>Qualification</p><ul><li><strong>B.Sc. in Agriculture</strong> or equivalent qualification.</li><li>Minimum <strong>10 years of relevant agricultural experience</strong>.</li><li>Proven experience managing a <strong>large-scale farm with multi-cropping operations</strong>.</li><li>Strong hands-on experience in field crop production and farm operations.</li><li>Demonstrated responsibility for <strong>crop yield, quality, productivity, and production results</strong>.</li><li>Good knowledge of irrigation, crop nutrition, pest and disease management, and harvesting operations.</li><li>Strong team leadership and manpower management skills.</li><li>Computer literate with good knowledge of <strong>MS Office and agricultural records</strong>.</li><li>Good working knowledge of <strong>English and Hindi</strong>.</li><li>Willingness to <strong>relocate to Oman</strong> and work in a field-based environment.</li></ul>
<p>We are looking for a dynamic, results-driven Sales Manager to join our team at a 4-Star Resort in Salalah, Oman.</p><p>The ideal candidate will have strong experience in hotel/resort sales, excellent knowledge of the local and international market, and a proven track record of achieving revenue and business development targets.</p><p>Key Responsibilities</p><p>Develop and implement effective sales strategies to drive revenue and occupancy.</p><p>Build and maintain strong relationships with corporate clients, travel agencies, tour operators, and key accounts.</p><p>Identify new business opportunities and expand the resort’s market presence.</p><p>Manage sales activities, client visits, presentations, and negotiations.</p><p>Achieve monthly and annual sales targets.</p><p>Monitor market trends and competitor activities.</p><p>Work closely with the Revenue, Reservations, Marketing, and Operations teams.</p><p>Candidate Profile</p><p>Proven experience in a Sales Manager role within the hospitality industry.</p><p>Strong network of corporate, leisure, and travel-trade clients.</p><p>Excellent communication, negotiation, and relationship-building skills.</p><p>Target-oriented with a proactive and hands-on approach.</p><p>Strong knowledge of the Oman hospitality market is an advantage.</p><p>Fluency in both English and Arabic is mandatory.</p><p>Strong presentation, communication, and interpersonal skills.</p><p>Please mention “Sales Manager – Salalah” in the subject line.</p>
<ul><li>Ensure compliance with <strong>Oman Labour Law and Ministry of Labour requirements</strong>.</li><li>Handle employee contracts, joining formalities, transfers, resignations, terminations, leave, attendance, and other HR procedures.</li><li>Manage work permits, labour clearances, visas, employee documentation, and related government procedures.</li><li>Maintain accurate and up-to-date employee records and HR documentation.</li><li>Handle employee grievances, disciplinary matters, conflicts, and workplace issues professionally.</li><li>Coordinate with government authorities and relevant departments whenever required.</li><li>Develop and implement HR policies, procedures, and internal controls.</li><li>Support recruitment, manpower planning, onboarding, and employee retention.</li><li>Monitor attendance, overtime, leave, and other employee-related matters.</li><li>Provide practical HR solutions to management and employees.</li><li>Stay updated with changes in <strong>Oman Labour Law, Ministry of Labour regulations, and other applicable government requirements</strong>.</li><li>Maintain confidentiality of employee and company information.</li></ul><p>Candidate Requirements</p><ul><li><strong>Minimum 3–5 years of proven experience as an HR Manager or in a senior HR position.</strong></li><li>Strong practical knowledge of <strong>Oman Labour Law and Ministry of Labour procedures</strong>.</li><li>Hands-on experience in managing HR operations independently.</li><li>Strong problem-solving and decision-making abilities.</li><li>Quick learner with the ability to adapt to new systems and procedures.</li><li>Good communication and interpersonal skills.</li><li>Ability to deal professionally with employees at different levels.</li><li>Strong organizational and time-management skills.</li><li>Proactive attitude with a practical and solution-oriented approach.</li><li>Ability to work under pressure and handle multiple HR matters simultaneously.</li><li>Good knowledge of HR documentation, policies, procedures, and compliance requirements.</li><li>Proficiency in MS Office and HR systems is preferred.</li><li><strong>Candidates currently based in Oman with relevant local HR experience will be preferred.</strong></li></ul><p>What We Are Looking For</p><p>We are looking for someone who is <strong>hands-on, responsible, practical, and solution-oriented</strong>, rather than someone who only has theoretical HR knowledge.</p><p>The successful candidate should be able to identify problems, understand the situation quickly, take appropriate action, and provide practical solutions while ensuring compliance with Omani labour regulations.</p><p>' data-parsley-minlength='10' data-parsley-minlength-message='أدنى حد هو 10 حرف' errorMessage='' ></p><p>We are looking for an experienced and proactive <strong>HR Manager</strong> to join our team in Oman. The ideal candidate should have strong practical experience in human resources, excellent problem-solving skills, and a thorough understanding of <strong>Oman Labour Law and Ministry of Labour procedures</strong>.</p><p>The candidate must be a hands-on HR professional who can independently manage day-to-day HR operations, handle employee matters effectively, and ensure full compliance with applicable Omani regulations.</p><p>Key Responsibilities</p><ul><li>Manage the company's complete HR operations and employee lifecycle.</li><li>Ensure compliance with <strong>Oman Labour Law and Ministry of Labour requirements</strong>.</li><li>Handle employee contracts, joining formalities, transfers, resignations, terminations, leave, attendance, and other HR procedures.</li><li>Manage work permits, labour clearances, visas, employee documentation, and related government procedures.</li><li>Maintain accurate and up-to-date employee records and HR documentation.</li><li>Handle employee grievances, disciplinary matters, conflicts, and workplace issues professionally.</li><li>Coordinate with government authorities and relevant departments whenever required.</li><li>Develop and implement HR policies, procedures, and internal controls.</li><li>Support recruitment, manpower planning, onboarding, and employee retention.</li><li>Monitor attendance, overtime, leave, and other employee-related matters.</li><li>Provide practical HR solutions to management and employees.</li><li>Stay updated with changes in <strong>Oman Labour Law, Ministry of Labour regulations, and other applicable government requirements</strong>.</li><li>Maintain confidentiality of employee and company information.</li></ul><p>Candidate Requirements</p><ul><li><strong>Minimum 3–5 years of proven experience as an HR Manager or in a senior HR position.</strong></li><li>Strong practical knowledge of <strong>Oman Labour Law and Ministry of Labour procedures</strong>.</li><li>Hands-on experience in managing HR operations independently.</li><li>Strong problem-solving and decision-making abilities.</li><li>Quick learner with the ability to adapt to new systems and procedures.</li><li>Good communication and interpersonal skills.</li><li>Ability to deal professionally with employees at different levels.</li><li>Strong organizational and time-management skills.</li><li>Proactive attitude with a practical and solution-oriented approach.</li><li>Ability to work under pressure and handle multiple HR matters simultaneously.</li><li>Good knowledge of HR documentation, policies, procedures, and compliance requirements.</li><li>Proficiency in MS Office and HR systems is preferred.</li><li><strong>Candidates currently based in Oman with relevant local HR experience will be preferred.</strong></li></ul><p>What We Are Looking For</p><p>We are looking for someone who is <strong>hands-on, responsible, practical, and solution-oriented</strong>, rather than someone who only has theoretical HR knowledge.</p><p>The successful candidate should be able to identify problems, understand the situation quickly, take appropriate action, and provide practical solutions while ensuring compliance with Omani labour regulations.<br><br> </p>
<p>Maximize tenancy rental at all of OOMCO Real Estate & Commercial building by developing and approaching potential business proposal in order to fill all the vacant lots/premise at designated service station and increase SFS income</p><p>Increase F&B (QSR) and Media Assets business offerings by developing potential business proposal in order to enhance offerings at service station and increase SFS income</p><p>Increase service station offerings in Services i.e. car wash, laundry, courier service, bill payment, telco business, insurance, bank services and other business offerings by developing potential business proposal in order to enhance offerings at service station and increase SFS income</p><p>Analyse and develop business package i.e. total space to be offered, rental rate per square meter, percentage fees and tenancy terms for proposal to management in order to maximize return per square meter thus generating higher revenue to SFS business</p><p>Develop and execute expansion plan by collaborating with Network Development, Sales & Operations Department, Strategy, Procurement and Engineering to ensure expansion / project run as per plan to meet business objective</p><p>Develop and maintain database to facilitate analysis and recommendation of suitable and right location for offerings in line with SFS business objectives</p><p>Manage the collaboration with all the business partner and establish Terms and Conditions (T&C) in order the business meeting the compliances of operational excellence of the business</p><p>Plan and execute the marketing plan & promotion with the business partner for the whole entire network and ensure smooth implementation in order to achieve the business objective</p><p>Work closely with Marketing Department as per Yearly Marketing Plan</p><p>Prepare monthly comprehensive Financial Business Report and analyse & collate sales figures in order to monitor and ensuring the profitability for the business</p><p>Prepare business budget and plans and monitor financial performance versus the budget to ensure the business within available resources and allocated funds</p><p>Manage and maintain the collection by performing close monitoring to ensure income is collected from business on time thus minimizing any financial exposure/risk to the company</p><p>Monitor new and existing contract / agreements by working closely with Legal Department and update clauses as per industry practice and current scenario requirements in order to protect OOMCO business interest</p><p>Obtain and accordance as per Legal and Statutory obligation i.e. licenses, approval, etc</p><p>Ensure compliance to all relevant health, safety, environment and quality management procedures and control across the department and organization to ensure legislative compliance, employees safety as well as delivering high quality service</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum Qualification Bachelor in Marketing, Business Administration, Management or equivalent</p><p>Years of experience Minimum of 8 years experience in Retail Chain Network, Real Estate or any Services Industry</p><p>Knowledge Skills Problem solving skills. Analytical Skills Communication skills Computer skills Negotiating and influencing skills Mutual Support Financial Skills</p><p>Nationality Type OMANI</p>
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<p>Job Title: Business Development Manager - Risk Management (Oman)<br>Location: Muscat, Oman</p><br><br><br><p>Company Overview:<br>Marsh is a global leader in insurance broking and risk management, helping clients navigate the increasingly complex world of risk. With a growing presence in Oman, our team is dedicated to driving growth and delivering tailored solutions to our diverse client base in the region. The Omani insurance market is evolving, with increasing demand for innovative risk management solutions. However, challenges such as regulatory changes, market competition, and the need for digital transformation present unique hurdles for brokers in Oman. This role is pivotal in addressing these challenges and capitalizing on the opportunities within the Omani market.</p><br><br><br><p>Role Description:<br>We are seeking an experienced Senior Business Development Manager to join our Risk Management team in Oman. This senior-level sales role will focus on prospecting, nurturing, and securing new business opportunities with large corporate clients across the Omani market. Reporting directly to the Oman Sales Leader, you will be responsible for developing and executing effective sales strategies to identify, pursue, win, and expand new business.</p><br><br><br><p>We are open to candidates from different sales industries, and prior experience in insurance or risk management is preferred but not essential. We also welcome applications from non-Omani candidates who have the right experience and are interested in contributing to Marsh’s growth in Oman.</p><br><br><br><p>Key Responsibilities:<br>• Leverage your extensive network of contacts within large organizations in Oman to drive new sales.<br>• Understand client needs and present innovative risk management and insurance solutions tailored to the Omani market.<br>• Analyze market and industry trends specific to Oman and define sales strategies to capitalize on local market opportunities.<br>• Collaborate closely with internal teams to deliver exceptional client service and support, ensuring compliance with Omani regulations.<br>• Work alongside colleagues from Mercer, Oliver Wyman & Guy Carpenter to bring the full value of Marsh McLennan to our clients in Oman.<br>• Achieve and exceed individual and team sales targets, contributing to the overall growth of Marsh in Oman.</p><br><br><br><p>Requirements:<br>• Minimum 5-7 years of direct sales experience, preferably within the insurance or risk management industry.<br>• Proven track record of successfully prospecting, nurturing, and closing new business deals with large corporate clients.<br>•Experience in the Omani insurance and risk management market, including regulatory frameworks and local business practices, is an advantage.<br>• Excellent communication, presentation, and negotiation skills, with the ability to build strong relationships with clients.<br>• Strong business acumen and ability to understand complex client needs in the context of the Omani market.<br>• Willingness to travel within Oman as required.</p><br><br><br><p>What We Offer:<br>• Competitive salary and commission structure.<br>• Comprehensive benefits package, including health insurance and retirement plans.<br>• Opportunities for career advancement within a global organization.<br>• Supportive and collaborative work environment.</p><br><br><br><p>If you are a driven sales professional with a passion for business development and a keen interest in risk management solutions, we encourage you to apply for this exciting opportunity with Marsh in Oman.</p><br><br><p> Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.<br>Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.<br>Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.<br></p><br><br><br> </div>
<p>Please note that the deadline is based on Korean Standard Time Zone (KST, UTC+9)</p><p>INTRODUCTION TO GGGI The Global Green Growth Institute (GGGI) is a treaty-based international, inter-governmental organization dedicated to supporting and promoting strong, inclusive and sustainable economic growth in developing countries and emerging economies. To learn more please visit about GGGI web page.</p><p>In the Sultanate of Oman, under the oversight of the Regional Office (RO) for the Middle East and North Africa (MENA), the Regional Director (RD) has been leading a multi-disciplinary team of experts to develop a partnership with the Government through the leadership of the Environment Authority (EA) to develop the "Accelerating Resilience and Innovation for Sustainable Ecosystems management" (ARISE) Program . The ARISE Program is a USD 100 million initiative spanning six years, designed to deliver climate action, ecosystem restoration, and economic growth through Nature-based Solutions (NbS) integrated into the Bioeconomy and Sustainable Special Economic Zones (SSEZs) . The program ultimately targets the restoration of 30,000 hectares of land, an estimated 750,000 tCO2e/year in greenhouse gas emission reductions, and the creation of over 1,000 green jobs. The implementation of the ARISE Program is structured around two phases. Phase 1 will cover 2 years, and Phase 2 will be over 4 years. The funding has been approved for Phase 1.</p><p>PURPOSE The Water Resource Management Officer (Civil Engineer) applies specialized civil engineering concepts under close supervision to support the planning, technical design, and implementation of water resource and related infrastructure under Phase 1 of the project. S/he assists in conducting engineering assessments, preparing technical specifications, drawings, and cost estimates, and ensuring that all infrastructure complies with applicable standards, environmental requirements, and project work plans. Working closely with project teams and local counterparts, the Officer ensures that deliverables are produced in a timely manner to support broader project objectives within established scope, schedule, and budget.</p><p>ENGAGEMENT • Work closely with the Chief of Party (ARISE Program Lead), Regional Director, the Program Implementation Unit (PIU), the Regional PIU Support Team, and Stakeholders to support technical design of infrastructures and engineering assessments, complying with established GGGI policies, and Omani Government standards, while ensuring timely action and response. • Keep abreast on civil engineering changes in policies and regulations, and undertake timely strategic review of GGGI's country program ensuring continued relevance. • Maintain close communication with the PIU Team, MENA Regional Support Team, and Omani Authorities to share project requirements, coordinate field activities, and facilitate smooth technical collaboration. In consultation with the Regional PIU Support Team, advise the Program Director and PIU Team on general Engineering rules, standards of internal and external best practices, and supervision of construction works. • Provide timely and high-quality support to the ARISE Program Director and PIU Team for the effective end-to-end execution of the engineering assignments. • Perform other tasks assigned as per required instructions, in support of the implementation of initiatives assigned with the MENA Regional PIU Support team.</p><p>DELIVERY • Assist in conducting engineering assessments, site investigations, and feasibility studies for water resource infrastructure, ensuring technical, environmental, and economic viability. • Prepare and review technical designs, technical specifications, drawings, bills of quantities (BoQs), and cost estimates for project infrastructure. • Oversee the design and construction supervision of boreholes, water harvesting dams, storage facilities, distribution networks, irrigation systems, and associated civil works. • Design and supervise the installation of fog water harvesting (fog catchment) systems tailored to the climatic conditions of Dhofar Governorate. • Provide technical leadership for water conservation measures, including fencing, erosion control, and watershed protection structures. • Ensure all engineering works and documentation comply with national regulations, international engineering standards, environmental safeguards, and climate resilience requirements. • Coordinate with contractors, consultants, government entities, and local communities to facilitate effective implementation, quality assurance, and timely delivery of infrastructure works. • Monitor construction progress, conduct site inspections, review contractors' deliverables, and certify completed works in accordance with contractual requirements. • Identify engineering risks and propose practical, cost-effective solutions to address technical challenges during design and implementation. • Support procurement processes by preparing technical documentation, evaluating bids, and providing technical recommendations for contractor and consultant selection. • Contribute to project planning, budgeting, reporting, and knowledge sharing by documenting engineering progress, lessons learned, and best practices. • Strengthen the capacity of project staff and local stakeholders through technical guidance and on-the-job support in sustainable water resource infrastructure development. • Maintain a reputation for quality and reliability through the provision of services consistently and in keeping with the policies and principles of the organization</p><p>WORKING CONDITIONS Water Resource Management Officer is a G8NAT grade level in GGGI s national salary scale. GGGI provides 15% of base salary towards retirement plan/long-term savings, 27 days of annual leave, and private health insurance that covers dental and vision. The appointment is for an initial 24 months, renewable subject to performance and budget availability. Duty station: Salalah, Dhofar Governorate. GGGI is committed to providing a work environment that is sufficiently flexible to accommodate diverse life-cycle challenges and assist Staff members to achieve a better balance between work commitments and personal and family commitments, thus ensuring high performance, long-term productivity and well-being of Staff members. For more information on GGGI's terms and conditions (allowances, health care, education etc.) please familiarize yourself with GGGI's Rules and Regulations that can be found here: https://gggi.org/policy-documents/. Child protection GGGI is committed to child protection, irrespective of whether any specific area of work involves direct contact with children. GGGI s Child Protection Policy is written in accordance with the Convention on the Rights of the Child.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>A Minimum of a Bachelor's degree in Civil Engineering and/or Water Engineering. A Master's degree or a post-graduate qualification in a relevant field would be considered an advantage.</li><li>Preferably at least 6 years of relevant experience in engineering design and supervision of infrastructure constructions related to water infrastructures, building, dams, boreholes, etc.</li><li>Fluency in written and spoken English is a must; knowledge of another relevant language (especially Arabic) is an asset.</li><li>Good writing and editing skills.</li><li>High level of proficiency in MS Office applications.</li></ul><p>FUNCTIONAL</p><ul><li>Able to perform engineering assessments under time constraints.</li><li>Ability to manage time and prioritize effectively when the level of workload is high.</li><li>Able to work collegially under pressure with strict deadlines.</li><li>Able to handle multiple work assignments.</li><li>Self-initiative, motivated, and team-oriented, with capacity to work under pressure.</li><li>Strong ability to work with little supervision and/or virtually, while maintaining productivity.</li><li>Detail-oriented striving for quality and consistency demonstrating creativity, innovation, and a motivation drive in all outputs and communications.</li><li>Able to think strategically and in close collaboration with others. Able to learn quickly, demonstrate critical thinking, and make situation-appropriate decisions using sound judgment</li><li>Comfortable working both in a team and independently, pitch attitude a must.</li><li>Experience working in matrix teams with dual reporting.</li><li>Experience working in a high-paced environment.</li><li>Strong organizational skills that demonstrate a high level of accuracy and attention to detail.</li><li>Outstanding interpersonal and communication skills.</li><li>Knowledge of Engineering design software is a plus.</li></ul><p>CORPORATE</p><ul><li>Understand and actively support GGGI's mission, vision and values.</li><li>Promote an organizational culture of trust, transparency, respect and partnership.</li><li>Excel at problem solving, ask questions and seek support when needed, share easily information and knowledge with others both internally as externally.</li><li>Manage emotions and stress positively, build rapport and resolves conflict easily.</li><li>Strong ability to work independently and/or remotely, while maintaining productivity.</li></ul>
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<span><br>POSITION SUMMARY<br>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).<br>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>JOB SUMMARY<br>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Building Successful Relationships that Generate Sales Opportunities<br>• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for sales opportunities.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Provides accurate, complete and effective turnover to Event Management.<br>Managing Sales Activities<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Identifies new business to achieve personal and location revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the location based on market conditions and location needs.<br>• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br>Providing Exceptional Customer Service <br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services our customers in order to grow share of the account.<br>• Executes and supports the company’s customer service standards.<br>• Provides excellent customer service consistent with the daily service basics of the company.<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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About the job Sales Manager
<p><strong>MADI international</strong> is looking for an experienced <strong>Sales Manager</strong> to join our dynamic team in Oman. As part of our organization in Oman, you'll thrive in an onsite environment, leading sales initiatives and driving business growth across the region. This pivotal role offers an exciting opportunity to develop and execute sales strategies in a fast-paced setting while collaborating with cross-functional teams.</p><br> <p><strong>Responsibilities:</strong></p><br>
<ul>
<li>Develop and implement effective sales strategies to achieve company targets.</li>
<li>Lead, motivate, and manage the sales team to exceed performance goals.</li>
<li>Identify new business opportunities and expand the customer base.</li>
<li>Establish and maintain strong relationships with key clients and stakeholders.</li>
<li>Monitor sales performance and prepare regular reports for management.</li>
<li>Collaborate with marketing and product teams to maximize results.</li>
<li>Conduct market research and competitor analysis to inform business decisions.</li>
</ul>
<p><strong> Requirements:</strong></p><br>
<ul>
<li>Bachelor's degree in Business Administration, Marketing, or a related field.</li>
<li>Minimum 5 years of experience in sales, with at least 2 years in a managerial role.</li>
<li>Demonstrated ability to lead sales teams to achieve goals.</li>
<li>Excellent communication, negotiation, and interpersonal skills.</li>
<li>Results-oriented with strong organizational skills.</li>
<li>Proficiency in Microsoft Office and CRM software.</li>
<li>Fluency in English (written and spoken).</li>
<li>Experience working within the Omani market or GCC region is a plus.</li>
<li>Proficiency in Arabic is a plus.</li>
<li>Background in B2B sales within relevant industries.</li>
</ul> <p><strong>What we offer:</strong></p><br>
<ul>
<li>Competitive salary package with performance-based incentives.</li>
<li>Comprehensive health insurance coverage.</li>
<li>Opportunities for career growth and professional development.</li>
<li>Supportive and collaborative team environment.</li>
<li>Pleasant and modern onsite working facilities.</li>
</ul>
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Job Purpose<p>To prepare techno-commercial proposals, cost estimates, bid documentation, and tender submissions for offshore oil & gas, EPCIC, offshore platforms, subsea, jackets, topsides, pipelines, and renewable energy projects. The role involves coordinating with engineering, procurement, planning, construction, subcontractors, and commercial teams to develop competitive and accurate bids aligned with client requirements.</p><br>Key ResponsibilitiesProposal Management<ul><li>Review ITT (Invitation to Tender), RFQ, RFP, and bid documents.</li><li>Analyze client requirements, scope of work, contractual terms, and technical specifications.</li><li>Coordinate with multidisciplinary teams for bid preparation.</li><li>Prepare bid execution strategies and proposal documents.</li><li>Lead bid clarification meetings and client interactions.</li><li>Ensure timely submission of technical and commercial proposals.</li></ul>Estimation & Costing<ul><li>Prepare detailed cost estimates for offshore fabrication, installation, hook-up, commissioning, and EPC projects.</li><li>Estimate material quantities based on engineering deliverables.</li><li>Develop manpower loading and productivity calculations.</li><li>Estimate fabrication, marine spread, installation, transportation, and construction costs.</li><li>Obtain quotations from vendors and subcontractors.</li></ul><br> </div>
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Role Summary</strong><br>
As the Manager Acquisition, you will lead the strategic growth of our vendor network, driving the onboarding of new partners to expand our platform's footprint. You will play a crucial role in scaling our operations and ensuring a diverse and high-quality selection for our customers.</p><br><p><br>
<strong>What’s On Your Plate? </strong></p><br><ul><li>Lead and motivate the Acquisition team to meet and exceed targets.</li><li>Develop and implement team strategies, goals, and objectives.</li><li>Conduct regular performance reviews and provide feedback and coaching.</li><li>Drive the acquisition of new restaurant partners through strategic planning and execution.</li><li>Identify and target potential partners that align with company objectives.</li><li>Conduct comprehensive market analysis to identify trends and opportunities.</li><li>Develop innovative acquisition strategies to expand the company's market share.</li><li>Build and maintain relationships with key stakeholders in the restaurant industry.</li><li>Represent the company at industry events, conferences, and meetings.</li><li>Continuously assess and improve acquisition processes and methodologies.</li><li>Implement best practices to enhance efficiency and effectiveness.</li><li>Work closely with marketing, operations, and account management teams to ensure cohesive business operations.</li><li>Coordinate with other departments to align acquisition strategies with overall business goals.</li><li>Regularly report on team performance, market insights, and acquisition progress.</li><li>Expected to efficiently handle additional tasks as assigned by the manager.</li><li>Utilize data-driven insights to inform decision-making and strategy adjustments.</li><li>Responsible for onboarding restaurants, groceries, and specialty stores to ensure a comprehensive and diverse vendor portfolio.</li><li>Responsible for expanding the current geography and onboarding vendors from different zones and cities.</li></ul><p><strong>Secondary Tasks : </strong></p><br><ul><li>Assist in developing training materials and programs for new team members.</li><li>Conduct workshops or sessions to enhance team skills in sales, negotiation, and market analysis.</li><li>Participate in market research activities to gather insights about emerging trends, customer preferences, and new market opportunities.</li><li>Collaborate with the research team to refine data collection and analysis methods.</li><li>Work with the marketing team to create compelling sales and promotional materials.</li><li>Ensure that the content is aligned with current market trends and the company’s value proposition.</li></ul><br>Qualifications<br><p><strong>Preferred candidates will be: </strong>.</p><br><ul><li>5–6 years of experience in sales or acquisition, with experience in a team-lead or supervisory role.</li><li>Proven track record of achieving and exceeding sales targets in a field-sales environment, ideally in F&B, delivery, FMCG, or tech.</li><li>Strong people management skills — able to inspire, train, and develop high-performing sales teams.</li><li>Excellent communication, negotiation, and stakeholder-management skills.</li><li>Analytical mindset with comfort using CRM tools (e.g., Salesforce), dashboards, and reporting systems.</li></ul><br><br> </div>
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<br>About the opportunity<br><p><strong>Role Summary</strong><br>
As the Manager Acquisition, you will lead the strategic growth of our vendor network, driving the onboarding of new partners to expand our platform's footprint. You will play a crucial role in scaling our operations and ensuring a diverse and high-quality selection for our customers.</p><br><br><p><br>
<strong>What’s On Your Plate? </strong></p><br><br><ul><li>Lead and motivate the Acquisition team to meet and exceed targets.</li><li>Develop and implement team strategies, goals, and objectives.</li><li>Conduct regular performance reviews and provide feedback and coaching.</li><li>Drive the acquisition of new restaurant partners through strategic planning and execution.</li><li>Identify and target potential partners that align with company objectives.</li><li>Conduct comprehensive market analysis to identify trends and opportunities.</li><li>Develop innovative acquisition strategies to expand the company's market share.</li><li>Build and maintain relationships with key stakeholders in the restaurant industry.</li><li>Represent the company at industry events, conferences, and meetings.</li><li>Continuously assess and improve acquisition processes and methodologies.</li><li>Implement best practices to enhance efficiency and effectiveness.</li><li>Work closely with marketing, operations, and account management teams to ensure cohesive business operations.</li><li>Coordinate with other departments to align acquisition strategies with overall business goals.</li><li>Regularly report on team performance, market insights, and acquisition progress.</li><li>Expected to efficiently handle additional tasks as assigned by the manager.</li><li>Utilize data-driven insights to inform decision-making and strategy adjustments.</li><li>Responsible for onboarding restaurants, groceries, and specialty stores to ensure a comprehensive and diverse vendor portfolio.</li><li>Responsible for expanding the current geography and onboarding vendors from different zones and cities.</li></ul><p><strong>Secondary Tasks : </strong></p><br><br><ul><li>Assist in developing training materials and programs for new team members.</li><li>Conduct workshops or sessions to enhance team skills in sales, negotiation, and market analysis.</li><li>Participate in market research activities to gather insights about emerging trends, customer preferences, and new market opportunities.</li><li>Collaborate with the research team to refine data collection and analysis methods.</li><li>Work with the marketing team to create compelling sales and promotional materials.</li><li>Ensure that the content is aligned with current market trends and the company’s value proposition.</li></ul><br>What you need to be successful<br><p><strong>Preferred candidates will be: </strong>.</p><br><br><ul><li>5–6 years of experience in sales or acquisition, with experience in a team-lead or supervisory role.</li><li>Proven track record of achieving and exceeding sales targets in a field-sales environment, ideally in F&B, delivery, FMCG, or tech.</li><li>Strong people management skills — able to inspire, train, and develop high-performing sales teams.</li><li>Excellent communication, negotiation, and stakeholder-management skills.</li><li>Analytical mindset with comfort using CRM tools (e.g., Salesforce), dashboards, and reporting systems.</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>
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<p><span><span>Welcome to the voco family. Now that you are part of our family, let’s explain the role you will play. </span></span></p><br><p><span><span>Service at voco Muscat Al Mouj should not just be about delivering the basics. It isn’t a hygiene factor, With some subtle tweaks and areas of focus, service can be a core manifestation of the brand. As we will come to see, our Service Strategy embraces the core Brand Promise of “Reliably Different”.</span></span></p><br><p><span><span><strong>WHAT WILL I ACTUALLY BE DOING?</strong></span></span></p><br><p><span><span>The overarching Service Style at voco is based around the concept of hosting. Hosting is an intuitive, appealing and positive concept the embodies the voco brand and service experience. It’s all about thinking and taking care of others, being thoughtful to their needs and ensuring they’re always happy, relaxed and comfortable.</span></span></p><br><p><span><span>If there’s on thing we know, it’s that a great Host is at the heart of every great stay. That’s why all our staff play the role of Host for our guests at voco. Everyone is empowered to take responsibility for making sure things are done well, and everyone is proud to deliver Reliably Different experience.</span></span></p><br><p><span><span><strong>Regarding the role and responsibilities, you will need to perform the followings:</strong></span></span></p><br><p><span><span>The Sales Manager at voco Muscat Al Mouj is responsible for driving revenue through proactive sales efforts, relationship building, and market development. This role requires a strategic, motivated, and results-driven individual to manage a portfolio of corporate, MICE, government, or leisure accounts, depending on business needs. The Sales Manager plays a key role in achieving revenue goals and maintaining the hotel’s brand presence in the local and international markets, in line with IHG standards.</span></span></p><br><span><span>• </span></span><span><span>Develop and implement sales strategies to achieve revenue targets across assigned market segments.</span></span><br><span><span>• </span></span><span><span>Actively source and maintain relationships with existing and potential clients to generate business opportunities.</span></span><br><span><span>• </span></span><span><span>Conduct client visits, sales calls, site inspections, and participate in industry events to promote the hotel’s offerings.</span></span><br><span><span>• </span></span><span><span>Prepare and deliver proposals, contracts, and presentations tailored to client requirements.</span></span><br><span><span>• </span></span><span><span>Maintain an up-to-date knowledge of market trends, competitor activities, and customer behaviours.</span></span><br><span><span>• </span></span><span><span>Collaborate with the Revenue and Marketing teams to develop promotional packages, campaigns, and pricing strategies.</span></span><br><span><span>• </span></span><span><span>Accurately maintain sales reports, client databases (such as Delphi, Opera Sales & Catering), and sales activity logs.</span></span><br><span><span>• </span></span><span><span>Achieve monthly, quarterly, and annual individual and team targets as set by the Director of Sales & Marketing.</span></span><br><span><span>• </span></span><span><span>Handle customer inquiries promptly and professionally, ensuring customer satisfaction and loyalty.</span></span><br><span><span>• </span></span><span><span>Support the development of junior sales team members and share best practices across the department.</span></span><br><span><span>• </span></span><span><span>Ensure all activities comply with IHG policies, local regulations, and brand standards.</span></span><br><p><span><span><strong>WHAT ARE THE REQUIREMNTS AND KEY COMPETENCIES?</strong></span></span></p><br><span><span>• </span></span><span><span>Bachelor’s degree in Business, Hospitality, Sales, or a related field.</span></span><br><span><span>• </span></span><span><span>Minimum 3–5 years of proven sales experience in a 4- or 5-star hotel environment.</span></span><br><span><span>• </span></span><span><span>Strong understanding of the Muscat/Oman hospitality market and key feeder markets.</span></span><br><span><span>• </span></span><span><span>Demonstrated ability to develop and close business across various segments (Corporate, Government, MICE, or Leisure).</span></span><br><span><span>• </span></span><span><span>Excellent communication, presentation, and negotiation skills.</span></span><br><span><span>• </span></span><span><span>Proficient in MS Office and hotel sales systems (e.g., Opera, Delphi, or IHG-specific platforms).</span></span><br><p><span><span><strong>HOW DO I DELIVER THIS?</strong></span></span></p><br><p><span><span>The idea of a Host in a hotel in itself is not unusual. The idea that <strong>Everyone’s a Host</strong> is unique. It conveys a sense that everyone at the hotel takes responsibility, is empowered to and proud to deliver a Reliably Different experience. Our Service Style is delivered by letting our Thoughtful, Unstuffy, and Charming voco personality shine through, by demonstrating our three Service Behaviours (Be Thoughtful, Be Natural, and Make It Memorable). Here’s how to Host a guest the voco way.</span></span></p><br><p><span><span><strong>Be Thoughtful</strong> – We pride ourselves on delivering the important things that our guests need and value consistently – every day, every stay. We’re Hosts our guests can always count on.</span></span></p><br><p><span><span><strong>Be Natural</strong> – We’re genuine, natural Hosts – always friendly, relaxed and charming. We get to know our guests and build a personal rapport, putting them at their ease throughout their stay.</span></span></p><br><p><span><span><strong>Make It Memorable</strong> – We’re Hosts who share our local knowledge and personal recommendation to help guests get the most from their stay. We look for ways to surprise and delight our guests, indulging them with little acts of kindness that make their stay memorable.</span></span></p><br><p><span><span>The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or requirements / qualifications of the job.</span></span></p><br><br> </div>
<div><strong>Customer Manager</strong></div> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who finds the right solutions at the right time? You do! Then we need to hear from you. Grab this unique opportunity to join the best Freight forward company.</em> DHL Global Forwarding has an opening for a <strong>Customer Manager </strong>in<strong> Muscat, Oman. </strong></p> <p>Join us in connecting people and improving lives!</p> <p><strong>In this Customer Manager position </strong></p> <ul> <li>Contribute to development of customer service strategy in line with country level strategy, business objectives, guidelines and policies</li> <li>Draft and ensure delivery of operational plans, measures and budgets to achieve defined results</li> <li>Ensure high impact customer service initiatives and activities across the defined geographic / business area</li> <li>Monitor cost and effectiveness of initiatives to prioritize spending and resource allocation</li> <li>Share customer service related input for business decisions and programs</li> <li>Design customer service programs, processes and policies to meet business objectives and protect customer relationships and public reputation</li> <li>Ensure implementation of systems, standards, targets and customer feedback mechanisms to monitor customer service performance</li> <li>Monitor customer service inquiries, coordinate and resolve escalated customer complaints/ issues</li> <li>Encourage use of global/ regional customer service technologies and processes</li> <li>Implement best in class customer service management practices and knowledge sharing</li> <li>Cooperate with senior executives, particularly in marketing and sales to integrate customer service strategies and initiatives and align with business objectives</li> </ul> <p><strong>Now, here is what we need from you!</strong></p> <ul> <li>Bachelor’s Degree or equivalent experience/qualification</li> <li>More than 6 years of work experience</li> </ul> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.</p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>
<br> <p>We are seeking an experienced and detail-oriented, Finance Manager with prior experience in hospital to oversee the financial operations of a healthcare organization in Oman. The ideal candidate will be responsible for financial planning, budgeting, reporting, cash flow management, and ensuring compliance with applicable financial regulations and internal policies. </p> <p>The candidate should possess strong analytical skills, leadership abilities, and the capacity to support management in making informed financial decisions.</p> <p> <strong>Key Responsibilities</strong> </p> <ul> <li>Oversee day-to-day financial operations, including accounting, budgeting, and financial reporting.</li> <li>Prepare and monitor annual budgets, financial forecasts, and cash flow projections.</li> <li>Manage accounts payable, accounts receivable, general ledger, and bank reconciliations.</li> <li>Prepare monthly, quarterly, and annual financial statements and management reports.</li> <li>Monitor financial performance, identify cost-saving opportunities, and improve operational efficiency.</li> <li>Ensure accurate financial records and compliance with applicable accounting standards, tax regulations, and financial policies in Oman.</li> <li>Coordinate with internal and external auditors and support audit requirements.</li> <li>Establish and maintain effective financial controls and risk management procedures.</li> <li>Monitor hospital expenses, revenue, and financial performance, where applicable.</li> <li>Supervise and guide the finance and accounting team.</li> <li>Provide financial analysis and recommendations to senior management to support strategic planning and decision-making.</li> </ul> <p> <strong>Qualifications and Requirements</strong> </p> <ul> <li>Bachelor's degree in Finance, Accounting, Commerce, or a related field.</li> <li> <strong>Hospital experience mandatory</strong> </li> <li>Professional qualifications such as ACCA, CPA, CMA, or an equivalent qualification would be an advantage.</li> <li>Relevant experience in financial management, preferably within a hospital or healthcare organization.</li> <li>Strong knowledge of accounting principles, budgeting, financial reporting, and internal controls.</li> <li>Familiarity with accounting software and ERP systems.</li> <li>Proficiency in Microsoft Excel and financial reporting tools.</li> <li>Excellent analytical, organizational, and problem-solving skills.</li> <li>Strong communication and team management abilities.</li> </ul> <br> <p> <strong>What We Are Looking For</strong> </p> <ul> <li>A responsible and detail-oriented finance professional.</li> <li>Someone capable of managing financial operations independently.</li> <li>A candidate with strong financial planning and decision-making skills.</li> <li>A professional who can work effectively with management and other departments.</li> </ul><p><strong>Desired Candidate Profile</strong></p><p> <strong>Qualifications and Requirements</strong> </p> <ul> <li>Bachelor's degree in Finance, Accounting, Commerce, or a related field.</li> <li> <strong>Hospital experience mandatory</strong> </li> <li>Professional qualifications such as ACCA, CPA, CMA, or an equivalent qualification would be an advantage.</li> <li>Relevant experience in financial management, preferably within a hospital or healthcare organization.</li> <li>Strong knowledge of accounting principles, budgeting, financial reporting, and internal controls.</li> <li>Familiarity with accounting software and ERP systems.</li> <li>Proficiency in Microsoft Excel and financial reporting tools.</li> <li>Excellent analytical, organizational, and problem-solving skills.</li> <li>Strong communication and team management abilities.</li> </ul> <br> <p> <strong>What We Are Looking For</strong> </p> <ul> <li>A responsible and detail-oriented finance professional.</li> <li>Someone capable of managing financial operations independently.</li> <li>A candidate with strong financial planning and decision-making skills.</li> <li>A professional who can work effectively with management and other departments.</li> </ul>
<p><br></p><p>Mandarin Oriental, Muscat</p><p>Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort offering 150 stylishly appointed guestrooms and suites, five restaurants and bars, a luxurious Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea, as well as a variety of banquet and meeting spaces designed to accommodate social and business events. For those seeking a luxury living experience in one of Muscat s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combines the Group s legendary service, world-class amenities, and sweeping sea or mountain views.</p><p>We are looking for new Fans who are passionate about luxury hospitality and would enjoy being part of the Mandarin Oriental, Muscat team.</p><p>Scope</p><p>Provides functional assistance and direction to Food & Beverage operations as assigned. Interacts with individuals outside the hotel, including guests, clients, suppliers, government officials, competitors, and members of the local community. Coordinates functions and activities with relevant hotel department heads and Food & Beverage leaders.</p><p>Responsibilities</p><p>Planning and Organizing</p><ul><li>Supervises the day-to-day functioning of Food & Beverage employees, facilities, sales, and costs within the assigned area of responsibility.</li><li>Controls and analyses the quality levels of products and services.</li><li>Monitors guest satisfaction and takes appropriate action when required.</li><li>Under the guidance of the Food & Beverage Manager, participates in functions such as recruitment, employee orientation, on-the-job performance appraisal, coaching, and disciplinary processes when necessary to ensure appropriate staffing and productivity.</li><li>Participates in service operations as necessary and in accordance with operational requirements and established standards.</li><li>Coordinates guest reservations and private events as required.</li><li>Plans and organizes work effectively, ensuring operational priorities are addressed.</li></ul><p>Communication</p><ul><li>Develops formal training plans and conducts on-the-job training sessions for Food & Beverage employees.</li><li>Attends and actively contributes to weekly Food & Beverage departmental meetings.</li><li>Conducts pre-service briefings and maintains effective communication with the Executive Chef and other relevant departments.</li><li>Ensures clear and effective communication within the team and across departments.</li></ul><p>Personal Development</p><ul><li>Supports the ongoing training and development of Food & Beverage employees.</li><li>Ensures that hotel grooming and appearance standards are consistently maintained.</li><li>Identifies development opportunities for self and team members and takes appropriate action to strengthen capabilities.</li></ul><p>General</p><ul><li>Supervises, coordinates, and directs the prompt, efficient, and courteous service of food and beverages within the assigned operation.</li><li>Controls and analyses, on an ongoing basis: Merchandising and marketing Operating costs Sanitation and hygiene standards</li><li>Establishes and maintains effective employee relations.</li><li>Ensures compliance with hotel policies, procedures, service standards, and operational requirements.</li><li>Performs related duties and special projects as assigned.</li></ul><p>Customer Focus</p><ul><li>Maintains a strong focus on service standards, accuracy, consistency, and quality.</li><li>Ensures clarity of roles, functions, and responsibilities within the team.</li><li>Establishes and maintains effective systems of information and ensures that procedures are consistently followed.</li><li>Actively seeks feedback from guests rather than waiting for complaints.</li><li>Takes appropriate action to enhance guest satisfaction and the overall guest experience.</li></ul><p>Leadership</p><ul><li>Coaches team members on the job and provides practical demonstrations and guidance.</li><li>Uses a coaching approach to encourage team members to identify solutions and develop problem-solving skills.</li><li>Monitors performance, assesses employees objectively, and recommends appropriate training and development opportunities.</li><li>Identifies areas where additional team support is required and takes appropriate action.</li><li>Provides guidance, support, and constructive feedback to enhance individual and team capabilities.</li><li>Distributes work equitably and according to the abilities and responsibilities of team members.</li><li>Empowers individuals to complete tasks independently while providing support when required.</li><li>Leads by example and demonstrates behaviours that reflect the desired work standards and values.</li><li>Uses effective communication and persuasion to positively influence others.</li><li>Accepts responsibility and accountability for decisions and clearly communicates the rationale behind them.</li></ul><p>Teamwork</p><ul><li>Freely shares knowledge, information, ideas, and experience to support others.</li><li>Gives appropriate credit and recognition to team members.</li><li>Works collaboratively and supports others both within and across departments.</li><li>Promotes an environment of cooperation and mutual responsibility.</li><li>Encourages two-way communication, confirms understanding, and actively seeks feedback.</li><li>Communicates messages clearly and effectively, both verbally and in writing, to individuals and groups.</li><li>Demonstrates awareness, sensitivity, and respect for cultural differences.</li><li>Encourages teamwork within the department and across other teams, departments, and divisions.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of 2 years experience in the luxury hospitality industry; additional relevant experience is preferred.</li><li>Strong communication and organizational skills.</li><li>Knowledge of relevant information systems.</li><li>Strong guest focus and customer service orientation.</li><li>Effective problem-solving and decision-making skills.</li><li>Confident, well-groomed, and professional appearance.</li><li>Warm, welcoming, pleasant, and approachable personality.</li><li>Demonstrates integrity and professionalism.</li><li>Excellent verbal and listening communication skills.</li><li>Demonstrates self-confidence and sound judgment.</li><li>Takes initiative and demonstrates a results-oriented approach.</li><li>Ability to build effective professional relationships.</li><li>Facilitates open and transparent communication.</li><li>Fosters teamwork and collaboration.</li><li>Ability to delegate effectively.</li><li>Promotes diversity and inclusion within the team.</li><li>Ability to multitask and establish clear priorities.</li><li>Supports and builds commitment to change.</li><li>Drives continuous improvement and shares best practices.</li><li>Excellent written and spoken English; knowledge of an additional language is preferred.</li><li>Basic computer and information system skills.</li></ul>
<p>Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p><strong>Managing Day-to-Day Operations</strong></p><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><p><strong>Leading Food and Beverage Team</strong></p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.</p><p><strong>Ensuring Exceptional Customer Service</strong></p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).</p><p><strong>Managing and Conducting Human Resource Activities</strong></p><p>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.</p><p><strong>Additional Responsibilities</strong></p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul>
<p><h4>Job summary</h4>
<p>Areas of responsibility include restaurants/bars and room service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited</p><p></p>
<div>
<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Managing Day-to-Day Operations</strong> </p>
<p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p>
<p> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</p>
<p> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p>
<p> </p>
<p> <strong>Leading Food and Beverage Team</strong> </p>
<p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> Encourages and builds mutual trust, respect, and cooperation among team members.</p>
<p> Serves as a role model to demonstrate appropriate behaviors.</p>
<p> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</p>
<p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p>
<p> Ensures and maintains the productivity level of employees.</p>
<p> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</p>
<p> Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</p>
<p> Ensures compliance with all applicable laws and regulations.</p>
<p> Ensures compliance with food handling and sanitation standards.</p>
<p> Ensures staff understands local, state and Federal liquor laws.</p>
<p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p>
<p> Establishes guidelines so employees understand expectations and parameters.</p>
<p> Monitors alcohol beverage service in compliance with local laws.</p>
<p> </p>
<p> <strong>Ensuring Exceptional Customer Service</strong> </p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p> Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</p>
<p> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</p>
<p> Handles guest problems and complaints.</p>
<p> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</p>
<p> Ensures corrective action is taken to continuously improve service results.</p>
<p> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</p>
<p> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).</p>
<p> </p>
<p> <strong>Managing and Conducting Human Resource Activities</strong> </p>
<p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p>
<p> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</p>
<p> Ensures employees are treated fairly and equitably. Strives to improve employee retention.</p>
<p> Ensures employees receive on-going training to understand guest expectations.</p>
<p> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p>
<p> Strives to improve service performance.</p>
<p> Ensures recognition is taking place across areas of responsibility.</p>
<p> </p>
<p> <strong>Additional Responsibilities</strong> </p>
<p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p>
<p> Analyzes information and evaluating results to choose the best solution and solve problems.</p>
<p> Assists servers and hosts on the floor during meal periods and high demand times.</p>
<p> Recognizes good quality products and presentations.</p>
<p> Supervises daily shift operations in absence of Assistant Restaurant Manager.</p>
<p> Oversees the financial aspects of the department including purchasing and payment of invoices.</p></div>