Laboratory Specialist Jobs in Oman

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Role: Anesthesiologist</b></p><p>Industry Type: Medical Services / Hospital</p><p>Department: Healthcare &amp; Life Sciences</p><p>Employment Type: Full Time, Permanent</p><p>Role Category: Doctor</p><p>Education</p><p>UG: M.B.B.S. in Medicine</p><p>PG: Medical-MS/MD in Anaesthesiology, Diplomate of National Board (DNB) in Anaesthesia</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>MIN 3 YR OF EXP</li><li>POSITIONS : MEDICAL OFFICER , SPECIALIST, SEN SPECIALIST, CONSULTANT</li></ul><p></p></section>

<p><strong>Job Summary</strong></p><p>The Senior Infrastructure Specialist manages enterprise IT infrastructure, ensuring secure, reliable, and highly available server, cloud, storage, and Microsoft environments.</p><p>&nbsp;</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage IT infrastructure and server operations.</li><li>Administer Active Directory, Microsoft 365, SharePoint, and virtualization.</li><li>Implement infrastructure security and patch management.</li><li>Conduct vulnerability assessments and remediation.</li><li>Monitor infrastructure performance and incidents.</li><li>Support disaster recovery and maintain documentation.</li></ul><p>&nbsp;</p><p><strong>Qualification</strong></p><ul><li>Bachelor's Degree in Computer Science or equivalent.</li><li>Professional certifications preferred.</li></ul><p>&nbsp;</p><p><strong>Experience &amp; Skills</strong></p><ul><li>Minimum 5–8 years of infrastructure administration experience.</li><li>Strong knowledge of Windows Server, Active Directory, VMware/Hyper-V, Microsoft 365, cloud platforms, infrastructure security, scripting, and troubleshooting.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Location:</strong> Muscat, Oman.<br><strong>Working Arrangement:&amp;nbsp;</strong>on-site.<br><strong>Language Requirements:&amp;nbsp;</strong>Fluency in English (written and spoken).<br></p><br><p>We are seeking an experienced Laboratory Manager to oversee laboratory operations within a poultry production environment. The role will be responsible for managing laboratory testing activities, ensuring compliance with quality and biosecurity standards, supporting disease surveillance and product quality programs, and maintaining accurate laboratory processes to support poultry health, food safety, and operational excellence.</p><br><span><strong>Key Requirements</strong></span><ul><li>Proven experience managing laboratory operations within the <strong>poultry industry</strong>.</li></ul><span><strong>Other Qualifications</strong></span><ul><li>Bachelor's degree in Veterinary Medicine, Microbiology, Animal Science, Poultry Science, Biotechnology, Food Science, Laboratory Sciences, or a related field.</li><li>Strong analytical and problem-solving skills.</li><li>Strong leadership and team management capabilities.</li><li>Effective communication and reporting skills.</li></ul><span><strong>Key Responsibilities</strong></span><ul><li>Manage daily laboratory operations and ensure the timely execution of testing activities.</li><li>Oversee laboratory testing related to poultry health, product quality, and food safety.</li><li>Ensure compliance with laboratory quality standards, biosafety requirements, and regulatory guidelines.</li><li>Supervise laboratory personnel and allocate resources to support operational priorities.</li><li>Review and approve laboratory test results and technical reports.</li><li>Maintain laboratory equipment and ensure calibration, maintenance, and validation activities are performed.</li><li>Develop and maintain laboratory procedures, quality documentation, and standard operating procedures (SOPs).</li><li>Monitor laboratory performance indicators and implement continuous improvement initiatives.</li><li>Coordinate with production, hatchery, veterinary, and quality teams to support operational decision-making.</li><li>Prepare laboratory performance reports and provide recommendations to management regarding quality, compliance, and laboratory operations.</li></ul><p>&amp;nbsp;</p><br><p>If you would like to know more about the<strong> <span>Global Consulting Bootcamp</span> </strong>Visit:&amp;nbsp;https://caseinpointco.com/global-consultant-bootcamp/<br><span>If you would like to know more about the<strong> <span>MC Club</span> </strong>Visit:&amp;nbsp;https://menaconsultant.com/mc-club/</span></p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Laboratory Teaching and Practical Support</p><ul><li>Prepare, set up, and demonstrate practical sessions in:</li><li>Clinical Chemistry</li><li>Assist faculty in delivering laboratory-based teaching and simulation exercises</li><li>Provide hands-on training in:</li><li>Biochemical analysis of blood and body fluids</li><li>Clinical chemistry assays using automated analyzers</li><li>Spectrophotometric and colorimetric techniques</li><li>Ensure adherence to standard operating procedures (SOPs) during practical sessions</li></ul><p>Laboratory Management and Maintenance</p><ul><li>Maintain laboratory equipment such as:</li><li>Automated chemistry analyzers</li><li>Spectrophotometers</li><li>Micropipettes and centrifuges</li><li>Monitor and maintain laboratory inventory, reagents, and consumables</li><li>Prepare and submit annual requirements for consumables and equipment</li><li>Ensure compliance with laboratory safety protocols and biosafety standards</li></ul><p>Student Support and Assessment</p><ul><li>Guide students during laboratory sessions and ensure active participation</li><li>Monitor student progress and provide feedback on practical skills</li><li>Assist in assessing student performance through:</li><li>Practical exams</li><li>Laboratory reports and competency checklists</li><li>Support students in developing technical and diagnostic competencies</li></ul><p>Clinical Training Support</p><ul><li>Assist in coordination of clinical placements in clinical chemistry laboratories</li><li>Communicate with hospital laboratory staff and preceptors when required</li><li>Support evaluation of student performance during clinical training</li></ul><p>Research and Academic Support</p><ul><li>Assist in preparation and execution of student research projects and wet lab activities</li><li>Support faculty in laboratory-based research activities where required</li></ul><p>Administrative and Documentation Duties</p><ul><li>Maintain accurate records of:</li><li>Laboratory inventory</li><li>Equipment maintenance logs</li><li>Student attendance and practical performance</li><li>Prepare laboratory manuals, worksheets, and teaching materials</li><li>Support accreditation and quality assurance documentation</li></ul><p>Professional Development and Service</p><ul><li>Participate in Continuous Medical Education (CME) activities and workshops</li><li>Stay updated with advances in clinical chemistry and laboratory technologies</li><li>Contribute to departmental academic activities and events</li></ul><p>General Responsibilities</p><ul><li>Work collaboratively with faculty and laboratory staff to achieve departmental objectives</li><li>Demonstrate professionalism, innovation, and commitment to quality education</li><li>Perform any other duties assigned by the Head of the MLS program</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Minimum Qualification:</b></p><p>Bachelor s degree (BSc) in Medical Laboratory Science, Biomedical Science, from a recognized institution.</p><p>Experience:</p><p>Minimum 1 2 years of practical experience in a clinical chemistry or diagnostic laboratory.</p><p>Language Requirement:</p><p>Proficiency in English is a must.</p><p>Requirement /Skills:</p><p>Age from 23 40 OMANI CANDIDATES ONLY</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Laboratory Teaching and Practical Support</p><ul><li>Prepare, set up, and demonstrate practical sessions in:</li><ul><li>Blood Banking</li><li>Transfusion Medicine</li><li>Immunohematology techniques</li></ul><li>Assist faculty in delivering laboratory-based teaching and simulation exercises</li><li>Provide hands-on training in:</li><ul><li>Blood grouping and crossmatching</li><li>Antibody screening and identification</li><li>Compatibility testing and transfusion procedures</li></ul><li>Ensure adherence to standard operating procedures (SOPs) during practical sessions</li></ul><p>Laboratory Management and Maintenance</p><ul><li>Maintain laboratory equipment and ensure proper functioning of:</li><ul><li>Centrifuges, incubators, gel card systems, etc.</li></ul><li>Monitor and maintain laboratory inventory, reagents, and consumables</li><li>Prepare and submit annual requirements for consumables and equipment</li><li>Ensure compliance with laboratory safety protocols and biosafety standards</li></ul><p>Student Support and Assessment</p><ul><li>Guide students during laboratory sessions and ensure active participation</li><li>Monitor student progress and provide feedback on practical skills</li><li>Assist in assessing student performance through:</li><ul><li>Practical exams</li><li>Laboratory reports and competency checklists</li></ul><li>Support students in developing technical and diagnostic competencies</li></ul><p>Clinical Training Support</p><ul><li>Assist in coordination of clinical placements in blood banks and transfusion services</li><li>Communicate with hospital laboratory staff and preceptors when required</li><li>Support evaluation of student performance during clinical training</li></ul><p>Research and Academic Support</p><ul><li>Assist in preparation and execution of student research projects and wet lab activities</li><li>Support faculty in laboratory-based research activities where required</li></ul><p>Administrative and Documentation Duties</p><ul><li>Maintain accurate records of:</li><ul><li>Laboratory inventory</li><li>Equipment maintenance logs</li><li>Student attendance and practical performance</li></ul><li>Prepare laboratory manuals, worksheets, and teaching materials</li><li>Support accreditation and quality assurance documentation</li></ul><p>Professional Development and Service</p><ul><li>Participate in Continuous Medical Education (CME) activities and workshops</li><li>Stay updated with advances in transfusion medicine and laboratory technologies</li><li>Contribute to departmental academic activities and events</li></ul><p>General Responsibilities</p><ul><li>Work collaboratively with faculty and laboratory staff to achieve departmental objectives</li><li>Demonstrate professionalism, innovation, and commitment to quality education</li><li>Perform any other duties assigned by the Head of the MLS program</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree (BSc) in Medical Laboratory Science, Biomedical Science, from a recognized institution. </p><p>Minimum 1 2 years of practical experience in a hospital blood bank or transfusion service laboratory </p><p>Proficiency in English is a must. </p><p>Age :From 23 to 40 OMANI CANDIDATES ONLY. </p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Talent Acquisition Specialist Position Type: Full-Time, Remote Working Hours: EST Business Hours About the Role Pavago is seeking a passionate and proactive Talent Acquisition Specialist to join our growing recruitment team.<br> This role plays a critical part in identifying, attracting, and hiring exceptional talent for a diverse range of client positions across multiple industries.<br> This is more than just sourcing resumes—you will own the recruitment lifecycle from job posting through candidate presentation while delivering an outstanding experience for both candidates and clients.<br> If you thrive in a fast-paced environment, enjoy connecting great talent with exciting opportunities, and take pride in building strong hiring pipelines, we'd love to hear from you.<br> ResponsibilitiesCandidate Sourcing &amp; Recruitment Create and publish engaging job postings across multiple hiring platforms.<br> Source high-quality candidates through LinkedIn, job boards, networking, referrals, and other recruitment channels.<br> Review applications and conduct initial candidate screenings.<br> Build and maintain strong talent pipelines for current and future hiring needs.<br> Identify passive candidates through proactive sourcing strategies.<br> Candidate Assessment &amp; Interviewing Conduct structured interviews to evaluate candidates' technical skills, communication abilities, and cultural fit.<br> Assess candidate suitability based on client requirements.<br> Prepare comprehensive interview evaluations and hiring recommendations.<br> Present shortlisted candidates to clients with detailed profiles highlighting their strengths and qualifications.<br> Interview Coordination Coordinate interviews between candidates and hiring managers.<br> Manage interview scheduling and ensure a smooth recruitment experience.<br> Maintain regular communication with candidates throughout every stage of the hiring process.<br> Provide timely updates and feedback whenever possible.<br> Client Collaboration Develop a strong understanding of each client's hiring requirements, business goals, and company culture.<br> Work closely with internal stakeholders to refine candidate profiles and hiring strategies.<br> Deliver exceptional client service by presenting highly qualified candidates efficiently.<br> Recruitment Operations Maintain accurate candidate records within the Applicant Tracking System (ATS).<br> Keep recruitment pipelines organized and up to date.<br> Support onboarding activities to ensure a seamless transition for successful candidates.<br> Continuously improve recruitment workflows and sourcing strategies.<br> What Makes You a Strong Fit You genuinely enjoy connecting talented people with great career opportunities.<br> You are highly organized and can manage multiple hiring processes simultaneously.<br> You communicate confidently with candidates, clients, and internal stakeholders.<br> You proactively solve recruitment challenges instead of waiting for direction.<br> You take ownership of your roles and consistently deliver results.<br> You thrive in a remote, fast-paced, and collaborative environment.<br> Required Experience &amp; SkillsMust-Have Previous experience in Talent Acquisition, Recruitment, or a similar hiring role.<br> Strong experience sourcing candidates through LinkedIn, job boards, referrals, and networking.<br> Excellent verbal and written English communication skills.<br> Experience conducting structured candidate interviews.<br> Ability to evaluate candidate qualifications and cultural fit.<br> Strong organizational and time-management skills.<br> Experience coordinating multiple recruitment processes simultaneously.<br> Familiarity with Applicant Tracking Systems (ATS) and recruitment platforms.<br> Proficiency with video conferencing tools for remote interviews.<br> Ability to work independently while managing competing priorities.<br> Nice-to-Have Bachelor's degree in Business, Human Resources, or a related field.<br> Experience recruiting for remote or international positions.<br> Experience working in a recruitment agency or staffing environment.<br> Knowledge of Boolean search and advanced sourcing techniques.<br> Experience recruiting across multiple industries and functional roles.<br> What Does a Typical Day Look Like?<br> Your day begins by reviewing active hiring priorities, responding to new applications, and sourcing candidates across multiple platforms.<br> Throughout the day, you conduct candidate interviews, coordinate client interviews, communicate with hiring managers, and present qualified candidates for open positions.<br> You'll maintain ATS records, manage recruitment pipelines, support onboarding activities, and continuously build relationships with talented professionals for future opportunities.<br> Success in this role comes from consistently identifying high-quality talent, delivering an excellent candidate experience, and helping clients hire exceptional people.<br> Key Performance Indicators (KPIs) Time-to-Fill Quality of Candidates Submitted Interview-to-Offer Ratio Candidate Response Rate Client Satisfaction ATS Data Accuracy Candidate Experience Offer Acceptance Rate You Are the Right Person If.<br>.. You enjoy building relationships with people.<br> You are naturally curious and know how to uncover great talent.<br> You can confidently assess candidates through structured interviews.<br> You stay organized even while managing multiple open roles.<br> You are proactive, resourceful, and accountable.<br> You enjoy working in a fast-moving recruitment environment.<br> Interview Process Initial Recruiter Screening Video Interview Final Team Interview Background &amp; Reference Checks Offer Stage</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>AFR Ops Specialist</strong><br><p> <br> Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p><em>Who moves mountains even across oceans? You do.</em> <strong>DHL Global Forwarding</strong> has an opening for a <strong>AFR Ops</strong> <strong>Specialist</strong> <strong>in</strong><strong> Muscat, Oman</strong><strong>. </strong></p><br><br> <p>Develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line or market segment in line with business strategy, financial objectives, Group guidelines and policies</p><br><br> <p>Join us in connecting people and improving lives!</p><br><br> <p><strong>In this AFR Ops Specialist position </strong></p><br><br> <ul> <li>Engage with Customers under direct/close supervision for shipment information and incident/complaint management</li> <li>Check that correct costs and revenues are captured against customer’s profile and inform about cost/revenue issues</li> <li>Perform administrative shipment level activities under direct/close supervision including receipt of customer booking, documentation requirements, and all related local and international transport</li> <li>Manage shipments under guidance in line with the customer service commitment</li> <li>Identify, gather and inform about exceptions/operational irregularities</li> <li>Understand, follow and support to improve shipment data quality</li> <li>Follow necessary regulatory compliance procedures relating to commodity and locations for shipments</li> <li>Route and/or assign shipments under supervision to relevant consol as guided, ensuring it meets our customers service commitment and maximized our profits. </li> <li>Prepare invoices, and necessary back-up documentation ensuring customer invoice timeliness and accuracy</li> <li>Use available tools to monitor and highlight issues with performance</li> </ul> <p><strong>Now, here is what we need from you! </strong></p><br><br> <p><strong>Education Level</strong></p><br><br> <br> <p>Vocational/Specialized/Technical/Certification</p><br><br> <br> <p><strong>Experience Level</strong></p><br><br> <br> <p>less than 2 years</p><br><br> <br> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect &amp; Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: No related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title: Collections Specialist Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role We are hiring a results-driven Collections Specialist to take ownership of past-due accounts and drive consistent payment recovery.<br> This is a high-intensity, outbound calling role where you will be responsible for engaging customers, resolving outstanding balances, and protecting company revenue.<br> You will play a key role in maintaining cash flow by ensuring timely follow-ups and payment resolutions.<br> This role requires someone who is confident on calls, persistent with follow-ups, and comfortable making 100+ outbound calls daily .<br> What You’ll Be Responsible For Collections &amp; Payment Recovery Make 100+ outbound calls daily to customers with overdue invoices Follow up consistently via calls and emails until payment resolution Navigate gatekeepers and reach decision-makers responsible for payments Handle objections and drive conversations toward payment commitments Billing Issues &amp; Case Resolution Investigate billing discrepancies and customer concerns Identify root causes of delays and work toward resolution Coordinate internally to resolve issues impacting payments CRM Management &amp; Documentation Maintain accurate records of all calls, follow-ups, and outcomes in CRM (Salesforce or similar) Track customer interactions, payment commitments, and next steps Ensure no account is left unattended or without follow-up Customer Communication Communicate clearly and professionally with customers Provide updates on payment status and issue resolution Maintain a balance between firmness and professionalism in collections conversations Process Improvement &amp; Reporting Identify recurring issues impacting collections Share insights to improve processes and recovery rates Maintain consistency in daily activity and reporting Must-Have Experience &amp; Skills (Non-Negotiables) Proven experience in collections, accounts receivable, or high-volume outbound calling roles Comfortable making 100+ outbound calls per day consistently Strong objection-handling and negotiation skills Experience using CRM tools (Salesforce or similar) Excellent verbal and written English communication skills High attention to detail and accuracy in documentation Ability to manage multiple accounts and follow-ups simultaneously What Makes You a Strong Fit You are persistent and follow up until resolution You are confident handling difficult conversations You thrive in a target-driven, high-activity environment You take ownership of your performance and results Key Performance Indicators (KPIs) Daily call volume ( 100+ calls/day ) Number of payments collected / accounts resolved Follow-up consistency and response time Accuracy of CRM updates and documentation Reduction in outstanding receivables Interview Process Initial Screening Call Recruiter Interview Final Interview Offer &amp; Onboarding #LI-AG1</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The HSE Specialist is responsible for supporting local management in establishing and continuously improving Health, Safety and Environment (HSE) culture within the worksite. </p><ul><li>Develop managers' awareness and ensure HSE policies and standards are an integral part of line management responsibilities and objectives.<br></li><li>Assist line management with: Understanding and Implementing the HSE Management System; monitoring HSE objectives; liaising with local contractors and agencies regarding HSE; assessing local risks; generating local HSE procedures, work instructions and checklists; preparing and monitoring HSE plans that define how the HSE Management System is implemented at the location level; monitoring compliance to policies, standards and procedures; compliance audits and self-audits.<br></li><li>Advise management on corrective actions required.<br></li><li>Coordinate and participate in screening and HSE training of personnel, including contractors.<br></li><li>Keep abreast of new documentation and training material related to HSE and inform management accordingly.<br></li><li>Ensure that HSE documentation is updated and available onsite.<br></li><li>Advise management on the level local HSE compliance with Schlumberger, local and host country regulations.<br></li><li>Monitor and follow up on HSE reports and facilitate LPT meetings and HSE audits.<br></li><li>Support line management in investigations of failures and accidents.<br></li><li>Maintain a high level of HSE awareness among personnel through communication, training and promoting involvement in HSE programs.<br></li><li>Recommend improvements to the HSE program.<br></li><li>Review QUEST to ensure that logged data is correct and up to date.<br></li><li>Analyze HSE trends for the location.</li></ul><p><strong>Minimum qualification:</strong></p><br><ul><li>5 years experience as Field HSE Specialist.</li><li>5 years experience in HSE for the Oil &amp; Gas Industry.</li></ul><p>SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, national origin, age, disability, or other characteristics protected by law.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manage Laboratory QA/QC; maintain ISO 15189/CAP/JCI standards; documentation; audits; corrective actions; quality monitoring. Quality oversight of laboratory operations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Male Lab Quality Officer Leading Medical Centre Group Muscat, Oman Bachelor in Medical Laboratory Science / Biotechnology / Microbiology Minimum 3 years QA/QC As applicable 7 AM to 4 PM RO PHONE_NUMBER Accomadation -Yes Transportation - Yes As per company policy As per Oman Labour Law As per company policy</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Customer Support Specialist (CRM, Case Management, Billing Support) – Remote | U.<br>S. Hours Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role We’re hiring a Customer Support Specialist to own customer cases, resolve issues quickly, and deliver a high-quality support experience .<br> This is not just responding to tickets — you will: Manage cases end-to-end Coordinate across teams Solve problems at the root Keep customers informed throughout If you’re someone who follows through until the issue is fully resolved — this role fits.<br> What You’ll Own Case Management &amp; CRM Ownership Create and manage cases in Salesforce Maintain clean, structured, and accurate records Document: Issues Updates Resolutions Ensure full visibility across all customer interactions Triage &amp; Prioritization Assess urgency of incoming requests Prioritize cases based on impact and SLA Track case ownership and ensure steady progress Ensure no case is left stagnant Customer Communication Respond to customers within 24 hours or less Provide proactive updates throughout the case lifecycle Communicate clearly across: Email Phone Other channels Ensure customers always know: What’s happening What’s next Internal Collaboration Work closely with: Service teams Installation teams Receivables teams Coordinate across departments to resolve issues quickly Escalate when needed to avoid delays Billing Support Handle billing and invoice-related inquiries Assist with resolving discrepancies Support follow-ups on past-due accounts Encourage customers to enroll in auto-billing Problem Solving &amp; Process Improvement Investigate recurring issues and identify root causes Document findings and recommend improvements Help reduce repeat issues and inefficiencies Customer Experience Ownership Confirm satisfaction before closing cases Ensure every interaction is: Professional Clear Positive Encourage satisfied customers to leave reviews What Makes You a Strong Fit You take ownership of customer issues end-to-end You are: Organized Detail-oriented Execution-focused You communicate clearly and confidently You can handle difficult situations with empathy + urgency You thrive in fast-paced, team-based environments Required Experience &amp; Skills 2+ years in: Customer support Customer success Service roles Experience with CRM tools (preferably Salesforce) Strong experience with: Case management Issue resolution Excellent written and verbal English communication Strong analytical and problem-solving skills High attention to detail in documentation Ability to manage multiple cases simultaneously Familiarity with billing or receivables processes What a Typical Day Looks Like Review and prioritize incoming customer cases Communicate updates to customers proactively Coordinate with internal teams to resolve issues Handle billing-related inquiries Update CRM records accurately Identify patterns and suggest improvements In short: You ensure every customer issue is resolved quickly, clearly, and professionally.<br> Key Metrics (KPIs) Case response time and resolution time Customer satisfaction (CSAT) CRM accuracy and completeness Consistency of follow-ups and communication Reduction in recurring issues Why This Role Stands Out High ownership over customer experience Cross-functional exposure (ops, billing, service) Clear metrics and structured workflows Opportunity to improve systems and processes Strong foundation for growth into CS or Ops roles Interview Process Initial Phone Screen Video Interview with Recruiter Client Interview Offer &amp; Onboarding Apply Now If you: Take ownership of customer issues Follow through until resolution Thrive in structured, fast-paced environments This role is a strong fit.<br></span> </div>

<p><h4>Job description</h4> <p>The warehouse specialist assists the supply supervisor in the performance of routine warehousing duties. Assists in training of material storage and distribution/warehouse personnel. Receives, stores and issues supplies and equipment. Maintains warehouse locations, selects supplies and equipment for issues and shipments. Manages the shelf-life program. Carries out housekeeping duties in the warehouse. Ensures compliance with performance work statement (PWS) and Amentum ISO 9001 quality management system (QMS).</p> <h4>Principal accountabilities</h4> <ul> <li>Ensures all receipts of supplies and equipment from deposits and other sources of supply are identified properly and are in a serviceable condition before storing.</li> <li>Performs warehouse validations and prepares the warehouse for inventories.</li> <li>Receives, inspects and stores materials in designated warehouse locations.</li> <li>Operates material handling equipment such as forklifts and pallet jacks.</li> <li>Prepares and issues materials for operational use or deployment.</li> <li>Conducts routine inventories to maintain accurate warehouse records.</li> <li>Ensures compliance with safety and security standards for storage.</li> <li>Maintains a clean and organized warehouse environment.</li> <li>Supports audits and inspections by providing accurate records and inventory data.</li> <li>Performs other duties as directed or assigned by the supervisor.</li> <li>Is responsible for HAZMAT and environmental functions.</li> <li>Works in normal office and maintenance shop or warehouse environment and may be required to work outdoors for extended periods.</li> </ul> <h4>Minimum requirements</h4> <ul> <li>Must have organizational skills and be able to understand, speak, read and write English at a beginner level.</li> <li>Must possess a valid home country driver's license and ability to obtain host nation driver's license.</li> <li>Will be required to operate material handling equipment up to 10k forklift.</li> <li>High school diploma or equivalent required.</li> <li>Will be required to wear proper personal protective equipment (PPE) according to prescribed procedures and as required for task being performed.</li> <li>Physically capable of performing all required duties; capable of lifting/pushing/pulling minimum of 50 lbs.</li> <li>Ability to travel domestically and internationally.</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Working knowledge in the use of personal computers and Windows operating system and Microsoft Office to include as a minimum PowerPoint, Excel and Word programs is preferred.</li> <li>Proficiency in warehouse operations and inventory management systems preferred.</li> <li>One to two years' experience in a supply system or closely related function is preferred.</li> <li>Maximo experience is preferred.</li> </ul></p><p></p>

<p><h4>Job description</h4> <p>The warehouse specialist assists the supply supervisor in the performance of routine warehousing duties. Assists in training of material storage and distribution/warehouse personnel. Receives, stores and issues supplies and equipment. Maintains warehouse locations, selects supplies and equipment for issues and shipments. Manages the shelf-life program. Carries out housekeeping duties in the warehouse. Ensures compliance with performance work statement (PWS) and Amentum ISO 9001 quality management system (QMS).</p> <h4>Principal accountabilities</h4> <ul> <li>Ensures all receipts of supplies and equipment from deposits and other sources of supply are identified properly and are in a serviceable condition before storing.</li> <li>Performs warehouse validations and prepares the warehouse for inventories.</li> <li>Receive, inspect and store materials in designated warehouse locations.</li> <li>Operate material handling equipment such as forklifts and pallet jacks.</li> <li>Prepare and issue materials for operational use or deployment.</li> <li>Conduct routine inventories to maintain accurate warehouse records.</li> <li>Ensure compliance with safety and security standards for storage.</li> <li>Maintain a clean and organized warehouse environment.</li> <li>Support audits and inspections by providing accurate records and inventory data.</li> <li>Performs other duties as directed or assigned by the supervisor.</li> <li>Be responsible for HAZMAT and environmental functions.</li> <li>Performs other duties as assigned.</li> <li>Works in normal office and maintenance shop or warehouse environment and may be required to work outdoors for extended periods.</li> </ul> <h4>Minimum requirements</h4> <ul> <li>Must have organizational skills and be able to understand, speak, read and write English at a beginner level.</li> <li>Must possess a valid home country driver's license and ability to obtain host nation driver's license.</li> <li>Will be required to operate material handling equipment up to 10k forklift.</li> <li>High school diploma or equivalent required.</li> <li>Will be required to wear proper personal protective equipment (PPE) according to prescribed procedures and as required for task being performed.</li> <li>Physically capable of performing all required duties; capable of lifting/pushing/pulling minimum of 50 lbs.</li> <li>Ability to travel domestically and internationally.</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Working knowledge in the use of personal computers and Windows operating system and Microsoft Office to include as a minimum PowerPoint, Excel and Word programs is preferred.</li> <li>Proficiency in warehouse operations and inventory management systems preferred.</li> <li>One to two years' experience in a supply system or closely related function is preferred.</li> <li>Maximo experience is preferred.</li> </ul></p><p></p>

<p><h4>Job description</h4> <p>The warehouse specialist assists the supply supervisor in the performance of routine warehousing duties. Assists in training of material storage and distribution/warehouse personnel. Receives, stores and issues supplies and equipment. Maintains warehouse locations, selects supplies and equipment for issues and shipments. Manages the shelf-life program. Carries out housekeeping duties in the warehouse. Ensures compliance with performance work statement (PWS) and Amentum ISO 9001 quality management system (QMS).</p> <h4>Principal accountabilities</h4> <ul> <li>Ensures all receipts of supplies and equipment from deposits and other sources of supply are identified properly and are in a serviceable condition before storing.</li> <li>Performs warehouse validations and prepares the warehouse for inventories.</li> <li>Receive, inspect and store materials in designated warehouse locations.</li> <li>Operate material handling equipment such as forklifts and pallet jacks.</li> <li>Prepare and issue materials for operational use or deployment.</li> <li>Conduct routine inventories to maintain accurate warehouse records.</li> <li>Ensure compliance with safety and security standards for storage.</li> <li>Maintain a clean and organized warehouse environment.</li> <li>Support audits and inspections by providing accurate records and inventory data.</li> <li>Performs other duties as directed or assigned by the supervisor.</li> <li>Be responsible for HAZMAT and environmental functions.</li> <li>Performs other duties as assigned.</li> <li>Works in normal office and maintenance shop or warehouse environment and may be required to work outdoors for extended periods.</li> </ul> <h4>Minimum requirements</h4> <ul> <li>Must have organizational skills and be able to understand, speak, read and write English at a beginner level.</li> <li>Must possess a valid home country driver's license and ability to obtain host nation driver's license.</li> <li>Will be required to operate material handling equipment up to 10k forklift.</li> <li>High school diploma or equivalent required.</li> <li>Will be required to wear proper personal protective equipment (PPE) according to prescribed procedures and as required for task being performed.</li> <li>Physically capable of performing all required duties; capable of lifting/pushing/pulling minimum of 50 lbs.</li> <li>Ability to travel domestically and internationally.</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Working knowledge in the use of personal computers and Windows operating system and Microsoft Office to include as a minimum PowerPoint, Excel and Word programs is preferred.</li> <li>Proficiency in warehouse operations and inventory management systems preferred.</li> <li>One to two years' experience in a supply system or closely related function is preferred.</li> <li>Maximo experience is preferred.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for an experienced Quality Specialist who will be responsible for checking the quality of all incoming and outgoing material and products as well as the production procedures. You will be a firm advocate of quality in our business. The ideal candidate will possess a trained eye for detail and will be reliable and committed. In depth knowledge and comprehension of quality standards is essential. The goal is to ensure that our products are made of flawless materials with well-functioning equipment. That way our customers will enjoy high-quality service so that we can achieve long-term success.</p><p>Main Responsibilities</p><ul><li>Inspect procedures of the entire production cycle (from purchasing to customer delivery) to ensure they are efficient and comply with Food Safety &amp; Quality standards.</li><li>Approve incoming materials by confirming specifications, conducting a visual and measurement test, and rejecting and returning unacceptable materials.</li><li>Approve in-process production by confirming required specifications, conducting visual and measurement tests, and communicating the required adjustments to the concerned managers.</li><li>Maintain records of testing, information, and various metrics such as the number of defective products per day, kitchen inspection results, Hygiene &amp; Sanitation Inspection, etc.</li><li>Monitor the use of equipment to ensure it is safe and well-maintained and report any that doesn't meet the requirements.</li><li>Select output samples and check them using appropriate methods (measuring dimensions, testing functionality, comparing to specifications, etc.)</li><li>Conduct staff awareness training sessions on food Safety &amp; quality</li><li>Support the team to develop and implement a food safety &amp; quality management system.</li><li>Address customer complaints by conducting a thorough investigation and preparing a corrective action plan for non-conformities.</li><li>Prepare and submit reports to the line manager.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Must have had a minimum of 3 years of previous proven experience as a quality controller, or any relevant role in the catering or hotel industry.</p><p>Minimum Bachelor s Degree from a Food Background (Food Technology/Food Science/Microbiology/Bio-Chemistry, etc.)</p><p>Must be HACCP certified with a Level 03 as a minimum requirement.</p><p>Familiarity with quality testing machines and systems.</p><p>Proficiency in MS Office.</p><p>Strong verbal and written English language skills.</p><p>Possesses a confident, firm, and pleasant personality that can work well with a team.</p><p>Currently located in Oman</p><p>Familiar with Oman's rules and regulations as per the municipality/MOH.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Cold Email Outreach Specialist / Outbound Lead Generation Representative Position Type: Full-Time, Remote Working Hours: U.<br>S. Client Business Hours Location: Remote (Middle East) About the Role We’re hiring a highly proactive and performance-driven Cold Email Outreach Specialist to generate qualified pipeline through strategic outbound email campaigns.<br> This role is responsible for the full outbound email workflow — from prospect research and list building to campaign launch, deliverability management, optimization, and lead qualification.<br> You’ll play a key role in helping sales teams generate consistent outbound opportunities through data-driven outreach and personalized messaging.<br> This is not a passive list-sending role.<br> We’re looking for someone who understands cold email deeply, knows how to maintain inbox health and deliverability, and can continuously optimize campaigns to improve reply rates and conversions.<br> The ideal candidate is analytical, organized, technically capable, and comfortable balancing creativity with measurable performance outcomes.<br> What You’ll Own Prospect Research &amp; List Building • Build highly targeted prospect lists using Apollo, ZoomInfo, LinkedIn Sales Navigator, Crunchbase, and similar tools • Segment prospects by ICP, industry, role, company size, and geography • Validate and clean lead data using tools like NeverBounce, ZeroBounce, or Clearout • Maintain organized prospect databases and outreach tracking systems Cold Email Campaign Execution • Write compelling cold email copy, subject lines, and CTAs tailored to target audiences • Build and launch multi-step outbound campaigns across 4–8 touchpoints • Personalize messaging using prospect, company, and industry insights • Monitor campaigns daily and optimize based on engagement and performance metrics Deliverability &amp; Inbox Health • Manage domain warmup and inbox reputation using Instantly, Lemlist, Mailwarm, Smartlead, or similar platforms • Monitor spam scores, bounce rates, sender reputation, and deliverability metrics • Rotate inboxes and sending accounts to maintain campaign performance • Troubleshoot deliverability issues proactively before performance drops Campaign Optimization &amp; Reporting • A/B test subject lines, messaging, CTAs, and send times • Track open rates, positive reply rates, bounce rates, and conversion metrics • Continuously optimize messaging and targeting strategies based on data • Maintain organized reporting dashboards and outreach documentation Lead Qualification &amp; CRM Management • Monitor campaign replies and categorize prospect responses accurately • Identify and route qualified leads to sales teams with proper context and notes • Maintain accurate CRM records inside HubSpot, Salesforce, Zoho, or similar systems • Ensure all engagement data remains clean and organized Compliance &amp; Best Practices • Ensure campaigns comply with CAN-SPAM, GDPR, and CCPA standards • Maintain suppression lists and opt-out processes correctly • Follow outbound best practices to protect sender reputation and campaign performance What Makes You a Great Fit • Strong persuasive and concise copywriting skills • Highly analytical and performance-driven mindset • Comfortable working with outbound tools and technical deliverability systems • Organized, proactive, and execution-focused • Strong attention to detail with campaign monitoring and reporting • Comfortable testing, iterating, and optimizing continuously Required Experience &amp; Skills • 1–2 years of experience in cold email outreach, outbound lead generation, SDR, or outbound marketing roles • Hands-on experience with tools such as Apollo, Instantly, Lemlist, Smartlead, or Woodpecker • Experience writing outbound email copy and managing campaigns • Strong Excel or Google Sheets skills for prospect and campaign management • Excellent written English communication skills Preferred Experience • Experience managing deliverability and inbox health at scale • Familiarity with DNS setup, SPF, DKIM, and DMARC basics • Experience generating outbound pipeline for B2B SaaS, agencies, or service businesses • Experience working closely with SDR or Account Executive teams • Familiarity with outbound automation and CRM workflows What a Typical Day Looks Like A Cold Email Outreach Specialist’s day revolves around building pipeline through outbound campaigns and performance optimization.<br> You will: • Research and build targeted prospect lists • Launch and monitor cold email sequences • Review deliverability metrics and inbox health • Optimize messaging, targeting, and campaign structure • Manage replies and qualify interested prospects • Update CRM systems and maintain campaign documentation In short: you own outbound email execution, ensuring campaigns are optimized, deliverability stays healthy, and qualified opportunities consistently flow into the sales pipeline.<br> Key Metrics for Success (KPIs) • Open rates consistently meeting or exceeding benchmarks • Positive reply rates and qualified conversations generated • Bounce rates maintained below acceptable thresholds • Consistent outbound campaign execution and optimization • CRM accuracy and lead tracking completeness • Growth in qualified outbound pipeline opportunities Interview Process • Initial Phone Screen • Video Interview with Pavago Recruiter • Practical Assessment (Cold Email Sequence Exercise) • Client Interview • Offer &amp; Background Verification #ColdEmail #OutboundMarketing #LeadGeneration #SDR #B2BMarketing #EmailOutreach #SalesDevelopment #RemoteJobs #Apollo #Instantly #HubSpot #LinkedInSalesNavigator #OutboundSales</span> </div>

<p><h4>Description</h4> <p>We are seeking a highly motivated market data specialist to join our client's IT team in Muscat. This role is responsible for managing, governing, and optimising the bank’s market data services across all business units.</p> <p>You will play a critical role in ensuring market data is accurately sourced, cost-efficiently managed, and used in full compliance with vendor licensing agreements. This is an excellent opportunity to work closely with leading global data providers and contribute to enterprise-wide data strategy and transformation initiatives.</p> <h4>Key responsibilities</h4> <p><strong>Market data vendor & contract management</strong><br> Act as the primary relationship owner for global market data vendors (e.g. Bloomberg, Refinitiv, exchanges, rating agencies, and news providers)<br> Manage vendor contracts, renewals, amendments, and licensing agreements<br> Oversee subscriptions, user access, entitlements, and permissions</p> <p><strong>Data quality, compliance & governance</strong><br> Monitor and ensure the integrity, availability, and accuracy of market data<br> Ensure compliance with vendor licensing terms and usage policies<br> Track user consumption and proactively align usage with entitled services<br> Support and coordinate vendor audits and remediation activities<br> Identify opportunities to optimise costs and licensing structures</p> <p><strong>Platform & feed management</strong><br> Administer enterprise market data platforms (e.g. Bloomberg B-PIPE, BDL, Refinitiv EMS)<br> Lead onboarding of new data feeds and services in collaboration with internal teams and vendors<br> Produce and maintain accurate usage and compliance reporting</p> <p><strong>Controls & optimisation</strong><br> Conduct periodic reviews and recertification of market data services<br> Identify unused or underutilised subscriptions and implement optimisation plans<br> Drive continuous improvement in data governance and cost efficiency</p> <p><strong>Projects & documentation</strong><br> Support key technology and transformation initiatives (CTB/RTB), including system implementations<br> Maintain clear documentation, knowledge base materials, and user guidance for market data services</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree in finance, economics, banking, mathematics, statistics, computer science, information systems, data analytics, or a related discipline.</li> <li>Postgraduate qualification in finance, financial engineering, or data analytics is an advantage.</li> <li>Minimum 4 years of relevant experience in market data, financial markets, or banking IT.</li> <li>Solid knowledge of primary market data providers and their key services, including Bloomberg (B-Pipe, BDL, Terminal), Refinitiv (EMS, DSS, Eikon), and Quanthouse.</li> <li>Sound understanding of financial markets, exchange operations, primary financial instruments, and key index types.</li> <li>Demonstrated experience in large-scale IT projects and system implementations is an advantage.</li> </ul> <h4>Benefits</h4> <p>Contract until the end of the year.<br> Salary to be discussed.</p></p><p></p>

<p><h4>Description</h4> <p>We are seeking a highly motivated market data specialist to join our client's IT team in Muscat. This role is responsible for managing, governing, and optimising the bank’s market data services across all business units.</p> <p>You will play a critical role in ensuring market data is accurately sourced, cost-efficiently managed, and used in full compliance with vendor licensing agreements. This is an excellent opportunity to work closely with leading global data providers and contribute to enterprise-wide data strategy and transformation initiatives.</p> <h4>Key responsibilities</h4> <p><strong>Market data vendor & contract management</strong><br> Act as the primary relationship owner for global market data vendors (e.g. Bloomberg, Refinitiv, exchanges, rating agencies, and news providers)<br> Manage vendor contracts, renewals, amendments, and licensing agreements<br> Oversee subscriptions, user access, entitlements, and permissions</p> <p><strong>Data quality, compliance & governance</strong><br> Monitor and ensure the integrity, availability, and accuracy of market data<br> Ensure compliance with vendor licensing terms and usage policies<br> Track user consumption and proactively align usage with entitled services<br> Support and coordinate vendor audits and remediation activities<br> Identify opportunities to optimise costs and licensing structures</p> <p><strong>Platform & feed management</strong><br> Administer enterprise market data platforms (e.g. Bloomberg B-PIPE, BDL, Refinitiv EMS)<br> Lead onboarding of new data feeds and services in collaboration with internal teams and vendors<br> Produce and maintain accurate usage and compliance reporting</p> <p><strong>Controls & optimisation</strong><br> Conduct periodic reviews and recertification of market data services<br> Identify unused or underutilised subscriptions and implement optimisation plans<br> Drive continuous improvement in data governance and cost efficiency</p> <p><strong>Projects & documentation</strong><br> Support key technology and transformation initiatives (CTB/RTB), including system implementations<br> Maintain clear documentation, knowledge base materials, and user guidance for market data services</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree in finance, economics, banking, mathematics, statistics, computer science, information systems, data analytics, or a related discipline.</li> <li>Postgraduate qualification in finance, financial engineering, or data analytics is an advantage.</li> <li>Minimum 4 years of relevant experience in market data, financial markets, or banking IT.</li> <li>Solid knowledge of primary market data providers and their key services, including Bloomberg (B-Pipe, BDL, Terminal), Refinitiv (EMS, DSS, Eikon), and Quanthouse.</li> <li>Sound understanding of financial markets, exchange operations, primary financial instruments, and key index types.</li> <li>Demonstrated experience in large-scale IT projects and system implementations is an advantage.</li> </ul> <h4>Benefits</h4> <p>Contract until the end of the year.<br> Salary to be discussed.</p></p><p></p>

<p><h4>About the role</h4> <p>We are hiring a results-driven collections specialist to take ownership of past-due accounts and drive consistent payment recovery. This is a high-intensity, outbound calling role where you will be responsible for engaging customers, resolving outstanding balances, and protecting company revenue. You will play a key role in maintaining cash flow by ensuring timely follow-ups and payment resolutions. This role requires someone who is confident on calls, persistent with follow-ups, and comfortable making 100+ outbound calls daily.</p> <h4>What you’ll be responsible for</h4> <p><strong>Collections & payment recovery</strong><br> Make 100+ outbound calls daily to customers with overdue invoices<br> Follow up consistently via calls and emails until payment resolution<br> Navigate gatekeepers and reach decision-makers responsible for payments<br> Handle objections and drive conversations toward payment commitments</p> <p><strong>Billing issues & case resolution</strong><br> Investigate billing discrepancies and customer concerns<br> Identify root causes of delays and work toward resolution<br> Coordinate internally to resolve issues impacting payments</p> <p><strong>CRM management & documentation</strong><br> Maintain accurate records of all calls, follow-ups, and outcomes in CRM (Salesforce or similar)<br> Track customer interactions, payment commitments, and next steps<br> Ensure no account is left unattended or without follow-up</p> <p><strong>Customer communication</strong><br> Communicate clearly and professionally with customers<br> Provide updates on payment status and issue resolution<br> Maintain a balance between firmness and professionalism in collections conversations</p> <p><strong>Process improvement & reporting</strong><br> Identify recurring issues impacting collections<br> Share insights to improve processes and recovery rates<br> Maintain consistency in daily activity and reporting</p> <h4>Must-have experience & skills (non-negotiables)</h4> <ul> <li>Proven experience in collections, accounts receivable, or high-volume outbound calling roles</li> <li>Comfortable making 100+ outbound calls per day consistently</li> <li>Strong objection-handling and negotiation skills</li> <li>Experience using CRM tools (Salesforce or similar)</li> <li>Excellent verbal and written English communication skills</li> <li>High attention to detail and accuracy in documentation</li> <li>Ability to manage multiple accounts and follow-ups simultaneously</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>You are persistent and follow up until resolution</li> <li>You are confident handling difficult conversations</li> <li>You thrive in a target-driven, high-activity environment</li> <li>You take ownership of your performance and results</li> </ul> <h4>Key performance indicators (KPIs)</h4> <ul> <li>Daily call volume (100+ calls/day)</li> <li>Number of payments collected / accounts resolved</li> <li>Follow-up consistency and response time</li> <li>Accuracy of CRM updates and documentation</li> <li>Reduction in outstanding receivables</li> </ul> <h4>Interview process</h4> <ul> <li>Initial screening call</li> <li>Recruiter interview</li> <li>Final interview</li> <li>Offer & onboarding</li> </ul></p><p></p>