CS Cart Jobs in Oman

<p><strong>Job Summary</strong></p><p>The Senior Infrastructure Specialist manages enterprise IT infrastructure, ensuring secure, reliable, and highly available server, cloud, storage, and Microsoft environments.</p><p>&nbsp;</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage IT infrastructure and server operations.</li><li>Administer Active Directory, Microsoft 365, SharePoint, and virtualization.</li><li>Implement infrastructure security and patch management.</li><li>Conduct vulnerability assessments and remediation.</li><li>Monitor infrastructure performance and incidents.</li><li>Support disaster recovery and maintain documentation.</li></ul><p>&nbsp;</p><p><strong>Qualification</strong></p><ul><li>Bachelor's Degree in Computer Science or equivalent.</li><li>Professional certifications preferred.</li></ul><p>&nbsp;</p><p><strong>Experience &amp; Skills</strong></p><ul><li>Minimum 5–8 years of infrastructure administration experience.</li><li>Strong knowledge of Windows Server, Active Directory, VMware/Hyper-V, Microsoft 365, cloud platforms, infrastructure security, scripting, and troubleshooting.</li></ul>

<p><strong>Job Summary</strong></p><p>The Oracle DBA is responsible for managing Oracle databases, ensuring high availability, security, backup, disaster recovery, and performance optimization.</p><p>&nbsp;</p><p><strong>Key Responsibilities</strong></p><ul><li>Administer Oracle databases and ensure 24×7 availability.</li><li>Configure RAC, Data Guard, GoldenGate, and clustering.</li><li>Manage backup, recovery, upgrades, and migrations.</li><li>Monitor database performance and security.</li><li>Perform tuning, capacity planning, and troubleshooting.</li><li>Maintain database documentation and disaster recovery procedures.</li></ul><p>&nbsp;</p><p><strong>Qualification</strong></p><ul><li>Bachelor's Degree in Computer Science, IT, or related field.</li><li>Oracle certifications preferred.</li></ul><p>&nbsp;</p><p><strong>Experience &amp; Skills</strong></p><ul><li>Minimum 12 years of Oracle DBA experience.</li><li>Expertise in Oracle RAC, Data Guard, RMAN, ASM, SQL/PLSQL, database tuning, cloud platforms, scripting, backup &amp; recovery, and database security.</li></ul>

<p><h4>Description</h4> <p>We are offering a summer internship program in support & implementation for undergraduates and fresh graduates. This internship provides hands-on experience in IT support, system monitoring, and basic troubleshooting, with a focus on learning and development in a professional environment. Interns will assist in supporting systems, working with internal teams, and helping resolve basic technical issues.</p> <p>Interns who demonstrate exceptional performance, technical proficiency, and dedication throughout the program will be considered for a full-time position.</p> <h4>Responsibilities</h4> <ul> <li>Assist in providing basic technical support for internal systems and applications.</li> <li>Help monitor systems and report issues to senior team members.</li> <li>Support troubleshooting of simple software and system issues.</li> <li>Document incidents and updates using internal tools.</li> <li>Coordinate with the technical team when escalation is needed.</li> <li>Learn and follow support processes and best practices.</li> <li>Maintain confidentiality of company and client information.</li> <li>Contribute to team tasks and ongoing projects.</li> </ul> <h4>Requirements</h4> <ul> <li>Undergraduates and fresh graduates (up to 1 year of experience).</li> <li>Bachelor’s degree in computer science, information systems, or any related field.</li> <li>Basic understanding of IT concepts (operating systems, databases, networking).</li> <li>Familiarity with:</li> <ul> <li>Windows or Linux operating systems.</li> <li>Databases (SQL).</li> <li>Application servers (e.g., Apache Tomcat).</li> <li>Basic exposure to tools like Docker or simple server environments.</li> </ul> <li>Willingness to learn new technologies and tools.</li> <li>Good communication skills (Arabic & English).</li> <li>Team player with a positive attitude.</li> <li>Ability to follow instructions and learn quickly.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>We are offering a summer internship program in support & implementation for undergraduates and fresh graduates. This internship provides hands-on experience in IT support, system monitoring, and basic troubleshooting, with a focus on learning and development in a professional environment. Interns will assist in supporting systems, working with internal teams, and helping resolve basic technical issues.</p> <p>Interns who demonstrate exceptional performance, technical proficiency, and dedication throughout the program will be considered for a full-time position.</p> <h4>Responsibilities</h4> <ul> <li>Assist in providing basic technical support for internal systems and applications.</li> <li>Help monitor systems and report issues to senior team members.</li> <li>Support troubleshooting of simple software and system issues.</li> <li>Document incidents and updates using internal tools.</li> <li>Coordinate with the technical team when escalation is needed.</li> <li>Learn and follow support processes and best practices.</li> <li>Maintain confidentiality of company and client information.</li> <li>Contribute to team tasks and ongoing projects.</li> </ul> <h4>Requirements</h4> <ul> <li>Undergraduates and fresh graduates (up to 1 year of experience).</li> <li>Bachelor’s degree in computer science, information systems, or any related field.</li> <li>Basic understanding of IT concepts (operating systems, databases, networking).</li> <li>Familiarity with:</li> <ul> <li>Windows or Linux operating systems.</li> <li>Databases (SQL).</li> <li>Application servers (e.g., Apache Tomcat).</li> <li>Basic exposure to tools like Docker or simple server environments.</li> </ul> <li>Willingness to learn new technologies and tools.</li> <li>Good communication skills (Arabic & English).</li> <li>Team player with a positive attitude.</li> <li>Ability to follow instructions and learn quickly.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Service Desk Technician is responsible for providing first-line technical support to end users, resolving IT-related issues, and ensuring efficient operation of IT services across the organization.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide first-line support for hardware, software, network, and system-related issues.</li><li>Respond to user requests via phone, email, or ticketing system in a timely manner.</li><li>Troubleshoot and resolve basic technical issues or escalate complex problems to higher support levels.</li><li>Install, configure, and maintain computer systems, peripherals, and software applications.</li><li>Support user account management, including password resets and access requests.</li><li>Log, track, and update service tickets in the IT service management system.</li><li>Assist in maintaining IT assets inventory and documentation.</li><li>Support system updates, patches, and routine maintenance activities.</li><li>Ensure compliance with IT policies, procedures, and security standards.</li><li>Provide guidance and basic training to end users when needed.</li></ul><p><strong>Qualifications</strong></p><p>Bachelor s Degree in Information Technology, Computer Science, Information Systems, or a related field.</p><p><strong>Experience</strong></p><p>Practical Experience: 0 (No prior work experience required)</p><p>Fresh graduates are welcome to apply.</p><p><strong>Technical Skills</strong></p><ul><li>Basic knowledge of computer hardware, software, and operating systems.</li><li>Understanding of IT troubleshooting and support concepts.</li><li>Familiarity with Windows, Microsoft Office, and basic networking concepts.</li><li>Knowledge of ticketing systems (e.g., ServiceNow or similar) is an advantage.</li><li>Ability to learn technical systems quickly.</li></ul><p><strong>Soft Skills</strong></p><ul><li>Strong communication and customer service skills.</li><li>Good problem-solving abilities.</li><li>Ability to work under pressure and handle multiple requests.</li><li>Attention to detail and patience when dealing with users.</li><li>Teamwork and collaboration skills.</li></ul><p><strong>Working Conditions</strong></p><p>Office-based and service desk environment.</p><p>May require shift work or on-call support depending on operational needs.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s Degree in Information Technology, Computer Science, Information Systems, or a related field.</p><p>Practical Experience: 0 (No prior work experience required)</p><p>Fresh graduates are welcome to apply.</p><ul><li>Basic knowledge of computer hardware, software, and operating systems.</li><li>Understanding of IT troubleshooting and support concepts.</li><li>Familiarity with Windows, Microsoft Office, and basic networking concepts.</li><li>Knowledge of ticketing systems (e.g., ServiceNow or similar) is an advantage.</li><li>Ability to learn technical systems quickly.</li></ul><ul><li>Strong communication and customer service skills.</li><li>Good problem-solving abilities.</li><li>Ability to work under pressure and handle multiple requests.</li><li>Attention to detail and patience when dealing with users.</li><li>Teamwork and collaboration skills.</li></ul><p>The applicant must be a job seeker.</p><p>The applicant must be an Omani national.</p><p>For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement.</p><p>The applicant must not have previously benefited from any training program funded by either the public or private sector.</p><p>The applicant must have no more than three (3) years of work experience.</p><p>The applicant must not be more than 38 years of age</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Oversee the daily maintenance, tuning, and optimization of key LDC applications including EMS/SCADA, WAMS, EDL, and DTS. Ensure the accurate modeling of new transmission assets (substations, lines, renewable energy sources) within the operational software environment. Serve as the lead technical liaison between control room operators and IT/software vendors to translate operational needs into technical requirements. Manage the technical setup and scenario development for the Dispatcher Training Simulator (DTS) to support operator qualification and drills. Provide advanced technical support and troubleshooting for application failures or performance lags affecting real-time operations. Monitor and report on the performance and availability of LDC applications, identifying opportunities for system upgrades or enhancements. Implement and enforce cybersecurity protocols and data integrity standards for all managed operational applications. Supervise the backup and disaster recovery procedures for operational databases and critical application configurations. Contribute to the development of Standard Operating Procedures (SOPs) for application use and data management. Manage the section s workforce, providing mentorship and technical training to staff to build internal expertise in power system applications. Knowledge and Understanding of Asset Management, QHSE Management System and IT Security Standard Requirements according to ISO55001, ISO 14001, OHSAS 18001 and ISO 27001 to carry out the assigned duties as per the roles and responsibilities matrix. Undertake additional responsibilities depending on Management and Business requirements</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Minimum Qualifications:</b></p><p>Bachelor s degree in electrical Power Engineering or Computer Engineering.</p><p><b>Professional Experience:</b></p><p>Minimum of 7 years of experience, in areas of Power System Operations, EMS/SCADA Systems., Utility Application Management</p><p></p></section>

<p>Provide technical support to staff and students, ensuring timely resolution of IT issues. Install, configure, maintain, and troubleshoot desktop computers, laptops, printers, projectors, and other IT equipment. Install, update, and maintain operating systems, software applications, and educational platforms. Support and maintain wired and wireless network infrastructure to ensure reliable connectivity. Provide technical support for Learning Management Systems (LMS) and other school information systems. Maintain computer laboratories, interactive displays, smart boards, and audiovisual equipment. Assist in implementing data backup, cybersecurity, and information security procedures. Monitor IT systems, diagnose hardware and software issues, and perform preventive maintenance. Manage user accounts, passwords, and access permissions in accordance with school policies. Maintain accurate documentation of technical issues, maintenance activities, and IT inventory. Coordinate with external vendors and service providers for equipment maintenance and technical support. Support the implementation of new technologies and IT projects across the school. Ensure compliance with school policies, safeguarding requirements, health and safety regulations, and IT security standards.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma or Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Information Systems, or a related field. Professional IT certifications are preferred.</li><li>A valid IELTS certificate with an overall band score of at least 6.0 is required.</li><li>A minimum of three (3) years of experience in Information Technology and technical support.</li><li>Experience in troubleshooting and maintaining computers, printers, networks, and IT equipment.</li><li>Experience working in an educational institution or international school is preferred.</li><li>Excellent English communication skills, both written and spoken.</li><li>Strong knowledge of Windows and macOS operating systems.</li><li>Experience in computer hardware and software installation, configuration, and troubleshooting.</li><li>Good understanding of networking concepts, including LAN/WAN, switches, routers, and wireless access points.</li><li>Knowledge of Microsoft 365 and Google Workspace administration.</li><li>Strong problem-solving and analytical skills.</li><li>Excellent customer service and communication skills.</li><li>Good organizational and time management skills.</li><li>Ability to work independently and collaboratively within a multicultural environment.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As a <strong>Field Service Engineer I</strong> here at Honeywell, you will have the opportunity to provide technical support and service for our customers, ensuring their systems operate efficiently and effectively. You will be involved in troubleshooting, maintenance, and repair of equipment, contributing to customer satisfaction and operational excellence.</p><br><p>You will report directly to our Field Service Manager and you’ll work out of our Oman, PA location on a Hybrid work schedule.</p><br><p>In this role, you will impact the success of our field service operations by ensuring high-quality service delivery, maintaining customer relationships, and resolving technical issues promptly.</p><br><p>At Honeywell, our people leaders play a critical role in developing and supporting our employees to help them perform at their best and drive change across the company. Help to build a strong, diverse team by recruiting talent, identifying and developing successors, driving retention and engagement, and fostering an inclusive culture.</p><br><br><span>Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.</span><br>Responsibilities:<br><ul> <li>Provide technical support and service for customer equipment and systems.</li> <li>Troubleshoot and resolve technical issues, both remotely and on-site.</li> <li>Conduct routine maintenance and repairs to ensure optimal equipment performance.</li></ul><br>Qualifications:<br><p>YOU MUST HAVE</p><br><ul> <li>Currently enrolled in the final year of a Bachelor’s degree from an accredited institution in a technical discipline such as science, technology, engineering, or mathematics.</li> <li>Preferably <strong>4th year University Students</strong></li> <li>Strong technical knowledge and expertise in relevant technologies.</li> <li>Proficiency in troubleshooting and problem-solving skills.</li> <li>Experience with diagnostic tools and software relevant to field service operations.</li></ul><p>WE VALUE</p><br><ul> <li>Ability to work independently and as part of a team.</li> <li>Strong analytical skills and attention to detail.</li> <li>Willingness to learn and adapt to new technologies and processes.</li></ul><p><i><strong>We are an equal opportunity employer and value diversity at our company. We do&nbsp;not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</strong></i></p><br><p><i><strong>We will ensure that individuals with disabilities are provided reasonable accommodation to&nbsp;participate in the job application or interview process, to&nbsp;perform crucial job functions, and to&nbsp;receive other benefits and privileges of employment. Please contact us to&nbsp;request accommodation.</strong></i></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Oman </div> </div>

<div><span style="font-size: 11px;"><b>Job purpose</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Provide strong technical support on Data Management at Upstream Operated Assets - Planning &amp; Performance, under Manager Data Management scope’s, acting expert owner of Data Management standards, by:(1) Interface and lead the interactions with specialized vendors to receive, QC, store and publish the relevant Well, Log and Reservoir data, (2)&nbsp; Interface with Government to maintain the relevant databases; in order to support Planning &amp; Performance team to attain business goals, (3) Develop AI and machine learning tools to optimize cost and production and other critical streams, (4) Use data science to analyze the data and work closely with the subsurface and engineering technical teams on this analysis</span></div><div><span style="font-size: 11px;">The position will act in accordance with the Group’s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, HSE standards, Omani’s government &amp; other legal justifications, and best international practices in consonance with national objectives.</span></div><div><span style="font-size: 11px;"><b><br></b></span></div><div><span style="font-size: 11px;"><b>Main tasks and responsibilitie</b>s</span></div><div><span style="font-size: 11px;">Execute end-to-end process for the maintenance of all existing Subsurface Databases</span></div><div><span style="font-size: 11px;">Execute end-to-end process for well and reservoir data in share drives</span></div><div><span style="font-size: 11px;">Work with Vendors to receive, QC, store and publish the relevant Well, Log and Reservoir data</span></div><div><span style="font-size: 11px;">Ensure and participate in the development and implementation of the upstream technical data operating model/data frameworks (i.e. governance, quality, etc.)/guidelines, roadmaps / data standards / best practices while maintaining the highest standards of data quality, accessibility, extraction and connectivity to the upstream Petro technical applications.</span></div><div><span style="font-size: 11px;">Define and govern the data stewardship for the company upstream technical data to ensure compliance with data governance, enhance data quality and ensure clear accountability for stewardship of the company data assets.</span></div><div><span style="font-size: 11px;">Participate in the development of the upstream technical data strategy, governance initiatives/activities (policies, procedures, structures, roles and responsibilities) to serve the upstream data users across OQEP and to maximize the upstream technical data full potential.</span></div><div><span style="font-size: 11px;">Promote across the organization awareness of general data management principles through knowledge sharing channels like awareness sessions, training, etc.</span></div><div><span style="font-size: 11px;">Develop and execute data science projects using machine learning and other data science analysis techniques</span></div><div><span style="font-size: 11px;">Work with vendors on new technologies related to data analysis and AI</span></div><div><span style="font-size: 11px;">&nbsp;</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>Key interactions</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Internal: Upstream</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">External: Specialized Contractors, Technical committees, Ministries</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Notable Working Conditions. Office environment, Moderate to intensive computer screen use.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>Education requirements</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Bachelor’s degree in computer science/information technology/ or engineering preferably in subsurface discipline, postgraduate degree is preferable.</span></div><div><span style="font-size: 11px;"><br></span></div><div><br></div><div><span style="font-size: 11px;">Language requirements&nbsp;</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Excellent knowledge of written, read, and spoken English (required)&nbsp; Arabic - Native (desirable)</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Background and experience</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Competencies and skills</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">8+ years of experience in information technology and relevant business disciplines</span></div><div><span style="font-size: 11px;">Experience in Document management applications like Documentum D2</span></div><div><span style="font-size: 11px;">Experience in WebGIS application</span></div><div><span style="font-size: 11px;">Experience in handling large data sets</span></div><div><span style="font-size: 11px;">Experience in handling live data sources</span></div><div><span style="font-size: 11px;">Experience in handling different data types</span></div><div><span style="font-size: 11px;">Experience with machine learning, neural networks and AI</span></div><div><span style="font-size: 11px;">&nbsp;</span></div><div><span style="font-size: 11px;"><b>Soft:</b></span></div><div><span style="font-size: 11px;">Detail-oriented.</span></div><div><span style="font-size: 11px;">Interpersonal skills.</span></div><div><span style="font-size: 11px;">Reliable.</span></div><div><span style="font-size: 11px;">Problem-solving skills.</span></div><div><span style="font-size: 11px;">Organizational skills.</span></div><div><span style="font-size: 11px;">Strong written and verbal communication skills</span></div><div><span style="font-size: 11px;">Presentation skills.</span></div><div><span style="font-size: 11px;">Encourage engagement.</span></div><div><span style="font-size: 11px;">Be organized.</span></div><div><span style="font-size: 11px;">Interest in helping businesses and organizations succeed through innovation and fresh thinking.</span></div><div><span style="font-size: 11px;">Ability to easily digest and simplify complex concepts into easy-to-understand summaries.</span></div><div><span style="font-size: 11px;">A flexible attitude to work assignments.</span></div><div><span style="font-size: 11px;">&nbsp;</span></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Nama Water Services (Oman Water and Wastewater Services Company) is pleased to announce a "Training for Employment" , in collaboration with its contracted companies that offer permanent job opportunities in the water and wastewater sector.</p><p>Job Title: System Senior Engineer</p><p>Reports To: IT Infrastructure Manager / Systems Manager</p><p>Job Details</p><p>Number of Vacancies: 2 Positions</p><p>Salary Range: OMR PHONE_NUMBER per month</p><p>Work Location: All Governorates of Oman except Dhofar (Preference will be given to applicants from the local governorate)</p><p>Job Purpose</p><p>The System Senior Engineer is responsible for supporting the administration, maintenance, and optimization of the organization's IT infrastructure and enterprise systems. The role ensures the availability, reliability, security, and performance of servers, operating systems, virtualization platforms, and related infrastructure while providing technical support for system implementation, monitoring, troubleshooting, and continuous improvement.</p><p>Key Responsibilities</p><p>Install, configure, monitor, and maintain servers, operating systems, and enterprise infrastructure.</p><p>Monitor system performance, availability, and capacity to ensure reliable business operations.</p><p>Perform system administration tasks, including user account management, access control, and system configuration.</p><p>Troubleshoot and resolve system, server, and infrastructure-related incidents.</p><p>Support the implementation of new systems, upgrades, patches, and infrastructure enhancements.</p><p>Perform system health checks, preventive maintenance, and performance optimization.</p><p>Assist in backup, disaster recovery, and business continuity activities.</p><p>Ensure compliance with IT security policies and infrastructure standards.</p><p>Maintain technical documentation, system configurations, and operational procedures.</p><p>Coordinate with vendors and technical teams to resolve infrastructure issues.</p><p>Participate in infrastructure projects, testing, and technology improvement initiatives.</p><p>Perform any other duties assigned by management within the scope of the role.</p><p>Working Conditions</p><p>Office-based work environment.</p><p>Regular collaboration with IT Infrastructure, Network, Cybersecurity, and business teams.</p><p>May occasionally be required to provide after-hours support during planned maintenance, system upgrades, or critical incidents.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Bachelor's Degree in Information Technology, Computer Science, Information Systems, Software Engineering, Computer Engineering, or a related field.</p><h2>Experience</h2><p>Practical Experience: 0 (No prior work experience required)</p><p>Fresh graduates are welcome to apply.</p><h2>Technical Skills</h2><ul><li>Basic knowledge of Windows Server and Linux operating systems.</li><li>Understanding of Active Directory, DNS, DHCP, and Group Policy concepts.</li><li>Basic understanding of virtualization technologies such as VMware or Hyper-V.</li><li>Familiarity with backup and recovery solutions.</li><li>Basic knowledge of networking concepts, including TCP/IP, LAN/WAN, and network security.</li><li>Understanding of cloud computing platforms (Microsoft Azure or AWS) is an advantage.</li><li>Familiarity with Microsoft Office applications.</li><li>Strong analytical and troubleshooting skills.</li></ul><h2>Soft Skills</h2><ul><li>Strong problem-solving and analytical abilities.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work effectively in a team environment.</li><li>Good organizational and time management skills.</li><li>Attention to detail and commitment to service quality.</li><li>Ability to prioritize tasks and work under pressure.</li><li>Willingness to learn emerging technologies and continuously develop technical skills.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The incumbent is expected to demonstrate strong adaptability, a collaborative mindset, and a commitment to continuous learning, while also showing high cultural sensitivity and consistently acting in a proactive and responsible manner across all assigned tasks.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in computer science or information technology from a recognized University.</li><li>Minimum one year of experience</li><li>Proficiency in programming languages (e.g., Python, Java, C++, PhP)</li><li>Strong troubleshooting and technical support skills</li><li>Knowledge of operating systems, networking, and databases</li></ul><p></p></section>

<ul><li>Design and deliver engaging IT training programs, ensuring alignment with business objectives and skill gaps.</li><li>Assess training needs through consultations, surveys, and performance analysis, tailoring content for maximum impact.</li><li>Develop comprehensive training materials, including manuals, presentations, and online modules, using various learning platforms.</li><li>Conduct hands-on training sessions, workshops, and webinars, fostering a dynamic and interactive learning environment.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.</p></li><li><p>Possess relevant certifications, such as CompTIA, Microsoft Certified Trainer (MCT), or similar.</p></li><li><p>Minimum of 3-5 years of experience in IT training or a related role, demonstrating a track record of success.</p></li><li><p>Proven experience working in the technology sector, with a deep understanding of IT concepts and systems.<br>Proficient in English & Arabic language.</p></li></ul>

<p>To maintain appropriate control of SCT s Corporate IT &amp; Network to ensure smooth operations and achieve the desired business objectives. Assist in our daily network operations, monitoring security alerts, and troubleshooting technical issues. Work closely with senior engineers to ensure our digital environment remains fast, stable, and highly secure.</p><p><strong>Functional Accountabilities</strong></p><ul><li>Assist in provisioning, configuring, and testing routers, switches, and wireless access points.</li><li>Monitor network performance, bandwidth utilization, and uptime using standard monitoring tools.</li><li>Help maintain up-to-date documentation of network topology, hardware inventory, and IP addresses.</li><li>Monitor security logs, alerts, and system events to detect potential security threats or unauthorized access.</li><li>Assist in the deployment of security patches, antivirus updates, and firewall rules.</li><li>Help enforce company-wide data privacy policies and access control measures.</li><li>Provide tier-1 technical support for network connectivity, VPN access, and security-related issues.</li><li>Diagnose and resolve basic hardware, software, and cabling problems.</li><li>Escalate complex network or security incidents to senior engineers according to company protocols.</li></ul><p><strong>Generic Accountabilities</strong></p><ul><li>Act as a team member by supporting other departments on their work issues within the agreed framework.</li><li>Ensure coordination with other group members.</li><li>Establish and maintain effective work relationship between company, consultants and its subcontractors</li><li>Mentoring, Coaching junior staff or trainees.</li><li>Supporting the Management in other areas of development as and when requested.</li><li>Understand and follow the routes of communication as per the organization chart.</li><li>Actively supporting the development and realization of a positive, value-centered culture focused on excellence.</li><li>Adhere to the existing policies, systems &amp; processes and strive for continuous improvement in alignment with agreed framework</li><li>Works in line with HSE policy, and ensure awareness and compliance of HSE rules and regulations</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Minimum Requirements (Qualification, Work Experience, Competency and Skills)</strong></p><p><strong>Academic Qualification:</strong> Bachelor s degree in Networking, Computer Science, Information Technology, Computer Engineering, Cyber Security, or a related field.</p><p><strong>Work Experience:</strong> Fresh Graduate</p><p><strong>Professional Certifications:</strong> Preferably in Network Security and Network Routing/Protocols also its plus with: CCNA (Cisco Certified Network Associate) CompTIA Network+ or Security+</p><p><strong>Job Skills: (Technical / Non-technical)</strong></p><ul><li>Strong analytical capabilities.</li><li>Excellent communication and presentation skills with English language skills.</li><li>Good in Mathematics &amp; Physics.</li></ul>

General Purpose <br><p>Provide technical engineering I&amp;CT support to OFM under the scope of the priority and scope of the I&amp;CT Manager. Acting as a technical provider regarding service technology provider partner in the implementation of the best practices regarding IT infrastructure. Ensure the integrity of high availability infrastructure and IT operation to provide maximum performance for the users. Sets the processes and procedures for IT infrastructure delivery for the company. Responsible for the reliable and smooth delivery of the company s IT infrastructure through planning &amp; project management, establishing &amp; implementing standards, Has accountability for the Infrastructure Technology Engineering and Operations, Service Management and Availability of the ICT infrastructure to support OFM productivity.</p> Main Accountabilities <br><p> Design and execute the IT infrastructure maintenance plans that assure an IT company s infrastructure capacity remains up-to-date</p> <p> Maintain activity logs</p> <p> Identify and measure key operational metrics</p> <p> Establish protocols, processes and procedures for operating systems</p> <p> Establish priorities for the maintenance, design, and development of infrastructure systems inclusive </p> <p> Maintain logs and documentation of any activity that occurs within their network.</p> <p> Establish software and hardware standards for the different stakeholders and owners acting as an advisor for each functional </p> <p> Asses server performance and execute the respective preventive/corrective measures to assure optimal availability </p> <p> Develop recommendations regarding server infrastructure maintenance, update and monitoring </p> <p> Develop and implement standard processes and procedures for incident management, including emergency response plans and data integrity management </p> <p> Administer and support Microsoft Dynamics 365 Finance &amp; Operations (D365 F&amp;O), including system configuration, user access, integrations and coordination with functional teams to ensure ERP infrastructure reliability</p> <p> Manage and administer Azure Active Directory (Azure AD), including user identity, access control, group policies, single sign-on and security configurations across the organization</p> Education <br><p>Bachelor s degree in IT, Information Systems, computer science, MBA &amp; PMP is a Plus.</p> Experience <br><ul> <li>5+ years experience in the information technology and communication field. Hands-on experience in technical aspects related to IT infrastructure, programming and, developing I&amp;CT solutions.</li> <li>Strong hands-on experience in ICT Infrastructure </li> <li>Relevant experience in Information Technology filed :</li> </ul> <p>Infrastructure Maintenance, Operations, Servers, Networking, Security and Businss Applications &amp; Integration.</p> Know-How <br><ul> <li>Understanding of ERP business process, specifically Microsoft Dynamics 365 Finance &amp; Operations (D365 F&amp;O).</li> <li>Computer Literacy including MS Office.</li> <li>Ability to manage and direct the activities of others in a multi-project environment.</li> <li>Contract and Policy Administration (Development / Review).</li> <li>IT Operation tools.</li> <li>Solid knowledge of Microsoft products (SharePoint, Windows Server, SQL Server), Azure Active Directory (Azure AD) administration, and Microsoft Dynamics 365 Finance &amp; Operations (D365 F&amp;O).</li> <li>Understanding of networking, and databases, such as HTML, JavaScript, JSP, ASP, ABAP, .NET, MQ, Oracle and SQL Queries during test execution.</li> <li>Knowledge of IT infrastructure operation.</li> </ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Nama Water Services (Oman Water and Wastewater Services Company) is pleased to announce a "Training for Employment" , in collaboration with its contracted companies that offer permanent job opportunities in the water and wastewater sector.</p><p>Job Title: IT GRC Analyst</p><p>Reports To: IT Governance Manager / IT Manager</p><p>Job Details</p><p>Number of Vacancies: 3 Positions</p><p>Salary Range: OMR PHONE_NUMBER per month</p><p>Work Location: All Governorates of Oman except Dhofar (Preference will be given to applicants from the local governorate)</p><p>Job Purpose</p><p>The IT GRC Analyst is responsible for supporting the implementation and monitoring of Information Technology Governance, Risk Management, and Compliance (IT GRC) activities. The role assists in ensuring that IT processes, systems, and controls comply with organizational policies, regulatory requirements, and industry best practices while supporting risk assessment and continuous improvement initiatives.</p><p>Key Responsibilities</p><ul><li>Support the implementation of IT Governance, Risk, and Compliance (GRC) frameworks, policies, and procedures.</li><li>Assist in identifying, assessing, and monitoring IT risks across business and technology operations.</li><li>Support IT compliance activities to ensure adherence to internal policies, regulatory requirements, and industry standards.</li><li>Participate in IT risk assessments and maintain the IT risk register.</li><li>Assist in reviewing and monitoring IT controls and recommend improvements where required.</li><li>Support internal and external IT audits by preparing documentation and coordinating audit requirements.</li><li>Monitor compliance action plans and follow up on remediation activities.</li><li>Assist in developing and maintaining IT policies, standards, procedures, and governance documentation.</li><li>Prepare reports, dashboards, and documentation related to IT governance, risk, and compliance activities.</li><li>Coordinate with internal stakeholders to promote awareness of IT governance and compliance requirements.</li><li>Support business continuity, cybersecurity governance, and information security initiatives when required.</li><li>Perform any other duties assigned by management within the scope of the role.</li></ul><p>Qualifications</p><p>Bachelor's Degree in Information Technology, Computer Science, Cybersecurity, Information Systems, Software Engineering, or a related discipline.</p><p>Experience</p><p>Practical Experience: 0 (No prior work experience required)</p><p>Fresh graduates are welcome to apply.</p><p>Technical Skills</p><ul><li>Basic understanding of IT Governance, Risk Management, and Compliance (GRC) principles.</li><li>Basic knowledge of Information Security concepts and cybersecurity fundamentals.</li><li>Familiarity with IT policies, controls, and risk management practices.</li><li>Basic understanding of international standards such as ISO 27001, COBIT, ITIL, or NIST is an advantage.</li><li>Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.</li><li>Strong analytical and reporting skills.</li><li>Ability to learn governance frameworks and enterprise systems quickly.</li></ul><p>Soft Skills</p><ul><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and interpersonal skills.</li><li>Attention to detail and high level of accuracy.</li><li>Ability to work collaboratively within cross-functional teams.</li><li>Good organizational and time management skills.</li><li>Ability to manage multiple tasks and meet deadlines.</li><li>Willingness to learn and continuously develop professional knowledge.</li></ul><p>Working Conditions</p><p>Office-based work environment.</p><p>Collaboration with IT, Cybersecurity, Internal Audit, Risk Management, and business departments.</p><p>Occasional participation in audits, compliance reviews, system assessments, and governance initiatives.</p><p>Application Note : The applicant must be a job seeker. The applicant must be an Omani national. For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement. The applicant must not have previously benefited from any training program funded by either the public or private sector. The applicant must have no more than three (3) years of work experience. The applicant must not be more than 38 years of age</p><p>The closing date is 3rd August 2026.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's Degree in Information Technology, Computer Science, Cybersecurity, Information Systems, Software Engineering, or a related discipline.</li><li>Practical Experience: 0 (No prior work experience required)</li><li>Fresh graduates are welcome to apply.</li><li>Basic understanding of IT Governance, Risk Management, and Compliance (GRC) principles.</li><li>Basic knowledge of Information Security concepts and cybersecurity fundamentals.</li><li>Familiarity with IT policies, controls, and risk management practices.</li><li>Basic understanding of international standards such as ISO 27001, COBIT, ITIL, or NIST is an advantage.</li><li>Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.</li><li>Strong analytical and reporting skills.</li><li>Ability to learn governance frameworks and enterprise systems quickly.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and interpersonal skills.</li><li>Attention to detail and high level of accuracy.</li><li>Ability to work collaboratively within cross-functional teams.</li><li>Good organizational and time management skills.</li><li>Ability to manage multiple tasks and meet deadlines.</li><li>Willingness to learn and continuously develop professional knowledge.</li><li>The applicant must be a job seeker.</li><li>The applicant must be an Omani national.</li><li>For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement.</li><li>The applicant must not have previously benefited from any training program funded by either the public or private sector.</li><li>The applicant must have no more than three (3) years of work experience.</li><li>The applicant must not be more than 38 years of age</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Purpose: Network specialist &amp; Security is responsible for managing, setting up, designing, developing, maintaining and monitoring networks within MSX or between all other organizations connected to. Provisioning support to users, staff members, clients or suppliers. Ensuring that the networks function efficiently by collecting performance data, monitoring its security controls, troubleshooting issues, anticipating problems and performing routine maintenance. In addition, identifying potential vulnerabilities in existing systems or processes and recommending ways to mitigate these risks. Key Responsibilities / Accountabilities: Manage MSX s networking software and hardware environments on a detailed, systematic, and analytical approach. Interact with departments to address issues identified within network. Ensure the availability and service delivery of WAN and LAN network environment systems. This includes, but not limited to internal users, branches, commercial entities, and the public. Monitoring network performance and ensure system availability and reliability. Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, IPT, VPN, QoS). Ensure that all work and changes are performed in such a way as to minimize all disruption to existing business use. Day-to-day perform network administration, support, configure, maintain and upgrade the organization network devices including service packs, patches, hot fixes and security configurations and ensuring the proper defenses are present for each network resource. Assist in keeping track of the MSX s networking infrastructure assets and ensure that the infrastructure and data is kept secure at all times. Work with internal teams and external suppliers for maintaining current infrastructure. Provides technical support in the development, testing and operation of next generation firewalls, intrusion detection/prevention systems, and web application firewalls. Monitoring network performance to ensure that applications are working properly and efficiently, viewing (availability, utilization, throughput, and latency) and test for weaknesses. Works closely with other Teams on projects, system support, network monitoring, and other duties as assigned. Submitting the required reports with all details to the manager when needed. Create and maintains deployment and support documentation. Performs other related duties as assigned by the department manager.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications: BSc degree in networking engineering, computer science, cyber security, or an equivalent experience. Advanced network training certifications may be advantageous. A strong understanding and knowledge of network, and security controls. Cisco certifications in (CCNA, CCNP, Cisco ISE, Cisco Firewalls, Cisco Monitoring systems) or any other relevant certificates likes NSE3, NSE4. Strong troubleshooting skills Skills: Solid understanding of Network principles, practices, and technologies Strong analytical and problem-solving skills Ability to work under pressure and pay attention to detail : (MSX) . . . : . . WAN LAN . . : ( Routers Switches Firewalls Load Balancers IPT VPN QoS). . (Service Packs) (Patches / Hotfixes) . . . (IDS/IPS) (WAF). ( ) . . . . . : . . . : (CCNA CCNP Cisco ISE Cisco Firewalls Cisco Monitoring Systems) (NSE3 NSE4). (Troubleshooting). : . . . . .</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Key Responsibilities:</p><ul><li>Monitor and respond to security alerts, incidents, and threats.</li><li>Perform security investigations, root cause analysis, and incident response activities.</li><li>Manage and maintain cybersecurity technologies and security controls.</li><li>Conduct vulnerability assessments and support remediation efforts.</li><li>Review and analyze security logs from various security platforms and devices.</li><li>Support security monitoring, threat detection, and threat hunting activities.</li><li>Ensure compliance with security policies, standards, and best practices.</li><li>Collaborate with IT and business teams to implement security improvements.</li><li>Prepare security reports and provide recommendations to management.</li><li>Stay updated with emerging cybersecurity threats and industry trends.</li></ul><p><br></p><p><br></p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Required Qualifications &amp; Experience:</p><ul><li>Bachelor's degree in Cybersecurity, Information Security, Computer Science, Information Technology, or a related field.</li><li>Minimum 5 years of experience in Cybersecurity Operations, Security Monitoring, or Security Engineering.</li><li>Experience working in SOC environments.</li><li>Strong knowledge of cybersecurity technologies, network security, endpoint security, and incident response.</li><li>Experience working in Fortinet environments, including administration and monitoring of Fortinet security solutions.</li><li>Hands-on experience with security tools such as SIEM, EDR, Firewalls, IPS/IDS, and Vulnerability Management solutions.</li><li>Good understanding of Windows, Linux, Active Directory, and networking concepts.</li><li>Strong analytical, troubleshooting, and communication skills.</li></ul><p><br></p><p>Preferred Certifications:</p><ul><li>Fortinet Certifications (FCP, FCSS, or equivalent) if available</li><li>CEH</li><li>CompTIA Security+</li></ul><p><br></p><p>Preferred Candidate Profile:</p><ul><li>Experience supporting enterprise security operations.</li><li>Ability to work independently and manage multiple security activities.</li><li>Strong knowledge of incident handling and threat analysis.</li><li>Omani candidates are preferred; however, other Arab nationalities currently residing in Oman will also be considered</li></ul><p><br></p></div>

<ul><li><p>Handle inbound and outbound customer calls.</p></li><li><p>Respond to customer emails and approved digital channels.</p></li><li><p>Identify and understand customer issues.</p></li><li><p>Perform first-level troubleshooting.</p></li><li><p>Create and update incidents/service requests in BMC Helix.</p></li><li><p>Categorize and prioritize tickets correctly.</p></li><li><p>Follow approved troubleshooting procedures and knowledge articles.</p></li><li><p>Escalate unresolved issues to appropriate support groups.</p></li><li><p>Maintain accurate ticket documentation.</p></li><li><p>Follow call scripts and security procedures.</p></li><li><p>Meet individual and team SLA/KPI targets.</p></li><li><p>Maintain professional customer communication.</p></li><li><p>Participate in training, quality monitoring, and knowledge sessions.</p></li><li><p>Support shift operations including 8x5, 16x5 and 24x7 coverage as required.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ol><li><p><strong>Education:</strong> Diploma or bachelor’s degree preferred; IT, Computer Science, Business, Communications, or related field</p></li><li><p><strong>Experience:</strong> 1–2 years minimum in Helpdesk, Call Center, Customer Service or Technical Support</p></li><li><p><strong>English:</strong> Good written and spoken English</p></li><li><p><strong>Arabic:</strong> Excellent Arabic communication — essential for end-user support</p></li><li><p><strong>Computer Skills:</strong> Strong Windows, MS Office, browser, and general troubleshooting skills</p></li><li><p><strong>Customer Service:</strong> Strong customer-facing and telephone etiquette</p></li><li><p><strong>ITSM:</strong> Basic understanding of Incident, Request, SLA, and Escalation concepts</p></li><li><p><strong>Ticketing:</strong> Experience with ITSM/ticketing systems preferred</p></li><li><p><strong>Typing:</strong> Good typing speed and accurate data entry</p></li><li><p><strong>Shift Work:</strong> Must be willing to work 8x5, 16x5 and eventually 24x7 shifts</p></li><li><p><strong>Security:</strong> Able to follow confidentiality, access-control, and information-security procedures</p></li></ol>

<p>Job Content </p> <p>The Database Administrator (DBA) role encompasses the administration, management, security, optimization, and continuous operation of OETC's enterprise database environment. It covers all activities related to database planning, implementation, configuration, monitoring, maintenance, backup and recovery, performance optimization, capacity management, security, high availability, disaster recovery, and lifecycle management.</p> <p>The role supports databases used by enterprise applications and business systems, ensuring data integrity, availability, confidentiality, and reliability. It includes database architecture, storage management, database migrations, upgrades, patch management, user access administration, database monitoring, automation, documentation, compliance, and integration with enterprise infrastructure and business applications.</p> <p>The position also covers database technologies, operational standards, technical governance, business continuity, cybersecurity compliance, performance reporting, and the adoption of best practices to maintain a secure, resilient, and scalable database environment that supports OETC's operational and strategic objectives.</p> <p>Area of responsibility</p> <p> Administer, maintain, and support enterprise database environments to ensure high availability, performance, and reliability.</p> <p> Install, configure, upgrade, patch, and maintain database management systems and related software.</p> <p> Monitor database performance and implement tuning and optimization to ensure efficient system operation.</p> <p> Perform database backup, restoration, replication, and disaster recovery activities to safeguard business data.</p> <p> Ensure database availability and integrity through proactive monitoring, preventive maintenance, and health checks.</p> <p> Manage database user accounts, roles, privileges, and access permissions in accordance with information security policies.</p> <p> Implement database security controls, encryption, auditing, and vulnerability remediation to protect organizational data.</p> <p> Create, modify, and maintain database objects, including schemas, tables, indexes, views, stored procedures, and functions.</p> <p> Troubleshoot and resolve database incidents, performance issues, and service disruptions within agreed Service Level Agreements (SLAs).</p> <p> Support business applications by providing database administration, technical support, and performance optimization.</p> <p> Plan and execute database upgrades, migrations, and patch deployments with minimal business disruption.</p> <p> Develop and maintain database standards, operational procedures, technical documentation, and configuration records.</p> <p> Perform database capacity planning and recommend infrastructure enhancements to meet future business requirements.</p> <p> Collaborate with application, infrastructure, network, cybersecurity, and vendor teams to ensure seamless service delivery.</p> <p> Support system implementation projects by providing database design, configuration, and technical expertise.</p> <p> Automate routine database administration tasks to improve operational efficiency and service quality.</p> <p> Monitor database backup jobs, replication status, storage utilization, and system alerts, taking corrective actions when required.</p> <p> Ensure compliance with OETC policies, cybersecurity standards, business continuity requirements, and applicable regulatory and audit requirements.</p> <p> Participate in disaster recovery planning, testing, and recovery exercises to ensure database resilience.</p> <p> Prepare periodic reports on database performance, availability, backup status, capacity utilization, and operational issues.</p> <p> Evaluate new database technologies, tools, and best practices to improve database services and operational efficiency.</p> <p> Provide technical guidance and knowledge sharing to IT teams and support continuous improvement initiatives.</p> <p> Coordinate with software vendors and third-party support providers for issue resolution, upgrades, and maintenance activities.</p> <p> Perform any other database administration duties assigned by the line manager in support of OETC's business objectives.</p> <p>MINIMUM EDUCATION, QUALIFICATIONS &amp; SKILLS</p> <p>Education:</p> <p> Bachelor's degree in Computer Science, Information Technology, Information Systems, Computer Engineering, or a related field.</p> <p>Experience:</p> <p> 3 5 years of experience in Database Administrator</p> <p>Special Skills &amp; Knowledge: </p> <p> Strong knowledge of Oracle Database, Microsoft SQL Server, or other enterprise database management systems.</p> <p> Knowledge of database installation, configuration, administration, backup, recovery, and performance tuning.</p> <p> Understanding of High Availability (HA), Disaster Recovery (DR), replication, and database clustering technologies.</p> <p> Knowledge of SQL, stored procedures, and database scripting.</p> <p> Knowledge of enterprise backup and recovery solutions.</p> <p> Familiarity with database security, user access management, encryption, and auditing.</p> <p> Experience with database monitoring, troubleshooting, and capacity planning.</p> <p> Understanding of Windows Server and Linux operating systems</p> <p> Familiarity with ISO/IEC 27001 requirements and information security controls.</p> <p> Ability to diagnose and resolve DB technical issues in a timely and effective manner.</p> <p> Strong communication, documentation, problem-solving, and analytical skills.</p> <p> Ability to work independently, manage priorities, and support critical business systems.</p> <p> Strong analytical, troubleshooting, and problem-solving skills.</p> <p>ADDITIONAL QUALIFICATION /CERTIFICATION REQUIRED</p> <p> Professional certification (e.g., Microsoft Certified: Azure Database Administrator Associate / Microsoft SQL Server Certification )</p> <p> ITIL 4 Foundation Certification</p> <p>Preferred:</p> <p> Oracle Database Administration Certification </p> <p> Microsoft Certified: Azure Administrator Associate</p> <p> ISO/IEC 27001 Information Security Awareness</p> <p> PowerShell, Shell Scripting, or Python Automation</p> <p> Cloud Database Services</p> <p> </p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>Welcome to the voco family. Now that you are part of our family, let’s explain the role you will play.&nbsp;</span></span></p><br><p><span><span>Service at voco Muscat Al Mouj should not just be about delivering the basics. It isn’t a hygiene factor, With some subtle tweaks and areas of focus, service can be a core manifestation of the brand. As we will come to see, our Service Strategy embraces the core Brand Promise of “Reliably Different”.</span></span></p><br><p><span><span><strong>WHAT WILL I ACTUALLY BE DOING?</strong></span></span></p><br><p><span><span>The overarching Service Style at voco is based around the concept of hosting. Hosting is an intuitive, appealing and positive concept the embodies the voco brand and service experience. It’s all about thinking and taking care of others, being thoughtful to their needs and ensuring they’re always happy, relaxed and comfortable.</span></span></p><br><p><span><span>If there’s on thing we know, it’s that a great Host is at the heart of every great stay. That’s why all our staff play the role of Host for our guests at voco. Everyone is empowered to take responsibility for making sure things are done well, and everyone is proud to deliver Reliably Different experience.</span></span></p><br><p><span><span><strong>Regarding the role and responsibilities, you will need to perform the followings:</strong></span></span></p><br><p><span><span>The IT Manager at voco Muscat Al Mouj is responsible for the effective operation, maintenance, and security of all hotel technology systems and infrastructure. This includes managing network and server systems, supporting hotel operations with technology solutions, ensuring data security, and aligning IT practices with IHG’s corporate standards and local regulatory requirements. The IT Manager also provides timely technical support to hotel colleagues and ensures that all IT systems are optimized to deliver an exceptional guest and colleague experience.</span></span></p><br><span><span>• </span></span><span><span>Ensure the smooth functioning of all IT systems, including property management systems (PMS), point of sale (POS), telephone systems, internet access, guest room technologies, office productivity tools, and back-office systems.</span></span><br><span><span>• </span></span><span><span>Maintain secure and reliable network infrastructure including LAN, WAN, Wi-Fi, and internet connectivity across all areas of the hotel.</span></span><br><span><span>• </span></span><span><span>Oversee server management, data backups, disaster recovery procedures, and business continuity planning.</span></span><br><span><span>• </span></span><span><span>Ensure compliance with IHG’s information security policies and IT brand standards.</span></span><br><span><span>• </span></span><span><span>Monitor and maintain systems to protect against cyber threats, malware, and unauthorized access.</span></span><br><span><span>• </span></span><span><span>Implement and enforce data protection and privacy protocols in line with local regulations and IHG standards (e.g., GDPR, PCI-DSS).</span></span><br><span><span>• </span></span><span><span>Coordinate regular security audits, system patches, and software updates.</span></span><br><span><span>• </span></span><span><span>Provide first-line IT support to hotel colleagues for hardware, software, and application issues.</span></span><br><span><span>• </span></span><span><span>Ensure timely resolution of technical issues with minimal disruption to hotel operations.</span></span><br><span><span>• </span></span><span><span>Manage IT helpdesk processes and maintain accurate incident logs and documentation.</span></span><br><span><span>• </span></span><span><span>Liaise with approved external IT vendors and service providers for procurement, installation, maintenance, and support.</span></span><br><span><span>• </span></span><span><span>Manage inventory of all IT equipment and software licenses; ensure all assets are tracked and maintained appropriately.</span></span><br><span><span>• </span></span><span><span>Negotiate service contracts and manage performance of third-party providers.</span></span><br><span><span>• </span></span><span><span>Plan and execute IT projects including system upgrades, new technology rollouts, and infrastructure improvements.</span></span><br><span><span>• </span></span><span><span>Collaborate with other departments to understand operational needs and recommend technology-driven solutions.</span></span><br><span><span>• </span></span><span><span>Participate in budgeting, forecasting, and planning for IT capital expenditures and operational costs.</span></span><br><p><span><span><strong>WHAT ARE THE REQUIREMNTS AND KEY COMPETENCIES?</strong></span></span></p><br><span><span>• </span></span><span><span>Bachelor’s degree in Information Technology, Computer Science, or a related field.</span></span><br><span><span>• </span></span><span><span>Minimum 3–5 years of experience in IT management, preferably in the hospitality industry.</span></span><br><span><span>• </span></span><span><span>Strong knowledge of hotel operating systems (e.g., Opera PMS, Micros POS, PABX systems).</span></span><br><span><span>• </span></span><span><span>Hands-on experience with Windows Server environments, networking, cybersecurity, and hardware/software troubleshooting.</span></span><br><span><span>• </span></span><span><span>Familiarity with IHG systems (Merlin, Concerto, IHG Concerto Secure Access, etc.) is an advantage.</span></span><br><span><span>• </span></span><span><span>Strong analytical, problem-solving, and communication skills.</span></span><br><span><span>• </span></span><span><span>IT certifications such as CompTIA, Microsoft Certified Professional (MCP), Cisco (CCNA/CCNP), or ITIL are desirable.</span></span><br><p><span><span><strong>HOW DO I DELIVER THIS?</strong></span></span></p><br><p><span><span>The idea of a Host in a hotel in itself is not unusual. The idea that <strong>Everyone’s a Host</strong> is unique. It conveys a sense that everyone at the hotel takes responsibility, is empowered to and proud to deliver a Reliably Different experience. Our Service Style is delivered by letting our Thoughtful, Unstuffy, and Charming voco personality shine through, by demonstrating our three Service Behaviours (Be Thoughtful, Be Natural, and Make It Memorable). Here’s how to Host a guest the voco way.</span></span></p><br><p><span><span><strong>Be Thoughtful</strong> – We pride ourselves on delivering the important things that our guests need and value consistently – every day, every stay. We’re Hosts our guests can always count on.</span></span></p><br><p><span><span><strong>Be Natural</strong> – We’re genuine, natural Hosts – always friendly, relaxed and charming. We get to know our guests and build a personal rapport, putting them at their ease throughout their stay.</span></span></p><br><p><span><span><strong>Make It Memorable</strong> – We’re Hosts who share our local knowledge and personal recommendation to help guests get the most from their stay. We look for ways to surprise and delight our guests, indulging them with little acts of kindness that make their stay memorable.</span></span></p><br><p><span><span>The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or requirements / qualifications of the job.</span></span></p><br><br> </div>