Retail Jobs in Oman

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><br><p><strong><span>Join the Most International Company in the World – DHL Express Oman</span></strong></p><br><br><p><span>DHL Express Oman is proud to be certified as a best workplace in Sultanate of Oman and ranked No.2 by global institute Great Place To Work® (GPTW). Here, you will be part of a team of over 200 passionate professionals dedicated to <strong>Connecting People and Changing Lives</strong> through express delivery for some of the world’s most loved and widely recognized brands across the globe. </span></p><br><br><p><strong><span>Your Future. Delivered. </span></strong></p><br><br><br><br><p><strong><span>Job Requirements – Retail Agent </span></strong></p><br><br><br><p><strong><span>Eligibility</span></strong></p><br><br><ul> <li><span>This role is open <strong>exclusively to Omani nationals</strong>, in line with Omanization requirements</span></li> </ul><p><strong><span>Education &amp; Experience</span></strong><span>· </span></p><br><br><ul> <li><span>A minimum of grade 10 schooling or equivalent</span></li> <li><span>1–3 years of experience in a customer service, retail, or logistics environment (preferably in the express/logistics industry)</span></li> <li><span>Experience handling cash transactions and shipment processing is an advantage</span></li> </ul><p><strong><span>Technical &amp; Functional Skills</span></strong></p><br><br><ul> <li><span>Strong knowledge of customer service practices and standards</span></li> <li><span>Basic understanding of logistics/express delivery operations and documentation (e.g., airway bills, customs paperwork)</span></li> <li><span>Ability to quickly learn DHL products, services, pricing, and network operations</span></li> <li><span>Proficiency in MS Office (Word, Excel) and ability to work with internal systems</span></li> <li><span>Accurate data entry skills with high attention to detail</span></li> </ul><p><strong><span>Customer Service Competencies</span></strong></p><br><br><ul> <li><span>Excellent communication and interpersonal skills (verbal &amp; written)</span></li> <li><span>Ability to handle customer inquiries, complaints, and escalations professionally</span></li> <li><span>Strong problem-solving ability with a proactive approach</span></li> <li><span>Capability to deliver fast, efficient service in a time-sensitive environment</span></li> </ul><p><strong><span>Sales &amp; Commercial Awareness</span></strong></p><br><br><ul> <li><span>Ability to promote and sell value-added services (e.g., insurance, express solutions)</span></li> <li><span>Commercial mindset with a focus on achieving revenue targets</span></li> <li><span>Confidence in identifying sales opportunities and generating leads</span></li> </ul><p><strong><span>Operational &amp; Process Skills</span></strong></p><br><br><ul> <li><span>Strong organizational and multitasking skills</span></li> <li><span>Ability to follow SOPs, ISO standards, and safety procedures</span></li> <li><span>High accuracy in shipment processing, documentation, and cash handling</span></li> <li><span>Ability to manage daily reconciliations and reporting</span></li> </ul><p><strong><span>Behavioral Competencies</span></strong></p><br><br><ul> <li><span>Professional, friendly, and customer-centric attitude</span></li> <li><span>Strong teamwork and collaboration skills</span></li> <li><span>Ability to work independently with minimal supervision</span></li> <li><span>High level of accountability and reliability</span></li> <li><span>Adaptability to a fast-paced, dynamic environment</span></li> </ul><p><strong><span>Additional Requirements</span></strong></p><br><br><ul> <li><span>Willingness to work flexible shifts (including weekends if required)</span></li> <li><span>Ability to represent DHL as a brand ambassador at all times</span></li> <li><span>Fluency in English; Arabic language skills are highly desirable</span></li> </ul><p><strong><span>Recruitment Fraud Alert:</span></strong><span> DHL Express Oman will never request payment or personal/financial information from applicants or employees at any stage of the recruitment process. Any such request should be treated as fraudulent. All email correspondence will be sent from the official DHL domain e.g. name@dhl.com. Protect yourself by verifying job offers and communications. Your safety is important to us. </span></p><br><br> <br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Oman </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a high-performing Retail Operations Manager to oversee, optimize, and expand our Roastery Division across Oman. In this role, you will take full ownership of the daily operations for multiple retail branches and supermarket counters simultaneously, leading site teams to exceed aggressive monthly sales goals. Beyond multi-site operational management, you will spearhead new business development initiatives to secure new locations and launch upcoming outlets across the region. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Direct and monitor daily operations across multiple retail branches and supermarket counters throughout Oman.</p></li><li><p>Develop and execute localized sales strategies to consistently meet and exceed monthly division revenue targets.</p></li><li><p>Supervise the end-to-end stock flow from main warehouses to individual counters to prevent stockouts and overstocking.</p></li><li><p>Implement strict inventory management protocols for bulk goods to minimize shrinkage and oversee periodic stock counts.</p></li><li><p>Report daily and weekly performance data for the branches , transparently to HODs</p></li><li><p>Identify and secure strategic new retail spaces to continuously expand Jafian Foods’ multi-outlet footprint.</p></li><li><p>Training, schedule, and motivate an agile retail team spread across different geographic locations.</p></li><li><p>Ensure every single branch and counter strictly adheres to Oman municipal food safety guidelines and visual standards.</p></li><li><p>Create shifts, manage daily schedules, and motivate an agile retail team spread across different geographic locations.</p></li></ul><p>Competencies &amp; Requirements:</p><ul><li><p>Experience of 5 to 10 years of solid retail management experience specifically within premium roastery, nuts, coffee, or confectionery outlets.</p></li><li><p>Demonstrate a proven track record of successful multi-unit and multi-branch retail operations management.</p></li><li><p>Hold extensive retail operations experience within the GCC region with a strong understanding of local consumer trends.</p></li><li><p>Exhibit strong expertise in managing retail stock flows, supply chains, and bulk food inventory control systems.</p></li><li><p>Command strong communication, negotiation, and business development skills to drive new outlet expansions in Oman</p></li><li><p>Show outstanding leadership skills with the ability to manage, train, and motivate sales teams across multiple locations.</p></li><li><p>Candidates with 6+ years of FMCG or Roastery retail experience are eligible to apply from both the GCC and India.</p></li></ul><p></p></section>

<div ></div><div ><div ><p ></p><div ><p ><strong><span >Join the Most International Company in the World – DHL Express Oman</span></strong><span ></span></p><p ><span >DHL Express Oman is proud to be certified as a best workplace in Sultanate of Oman and ranked No.2 by global institute Great Place To Work® (GPTW). Here, you will be part of a team of over 200 passionate professionals dedicated to <strong>Connecting People and Changing Lives</strong> through express delivery for some of the world’s most loved and widely recognized brands across the globe.  </span></p><p ><strong><span >Your Future. Delivered. </span></strong></p><p ><strong><span ><br></span></strong></p><p ><span ></span></p><p ><strong><span >Job Requirements – Retail Agent </span></strong><span ></span></p><p ><strong><span ><br></span></strong></p><p ><strong><span >Eligibility</span></strong><span ></span></p><ul > <li ><span >This role is open <strong>exclusively to Omani nationals</strong>, in line with Omanization requirements</span></li> </ul><p ><strong><span >Education & Experience</span></strong><span >·         </span></p><ul > <li ><span >A minimum of grade 10 schooling or equivalent</span></li> <li ><span >1–3 years of experience in a customer service, retail, or logistics environment (preferably in the express/logistics industry)</span></li> <li ><span >Experience handling cash transactions and shipment processing is an advantage</span></li> </ul><p ><strong><span >Technical & Functional Skills</span></strong><span ></span></p><ul > <li ><span >Strong knowledge of customer service practices and standards</span></li> <li ><span >Basic understanding of logistics/express delivery operations and documentation (e.g., airway bills, customs paperwork)</span></li> <li ><span >Ability to quickly learn DHL products, services, pricing, and network operations</span></li> <li ><span >Proficiency in MS Office (Word, Excel) and ability to work with internal systems</span></li> <li ><span >Accurate data entry skills with high attention to detail</span></li> </ul><p ><strong><span >Customer Service Competencies</span></strong><span ></span></p><ul > <li ><span >Excellent communication and interpersonal skills (verbal & written)</span></li> <li ><span >Ability to handle customer inquiries, complaints, and escalations professionally</span></li> <li ><span >Strong problem-solving ability with a proactive approach</span></li> <li ><span >Capability to deliver fast, efficient service in a time-sensitive environment</span></li> </ul><p ><strong><span >Sales & Commercial Awareness</span></strong><span ></span></p><ul > <li ><span >Ability to promote and sell value-added services (e.g., insurance, express solutions)</span></li> <li ><span >Commercial mindset with a focus on achieving revenue targets</span></li> <li ><span >Confidence in identifying sales opportunities and generating leads</span></li> </ul><p ><strong><span >Operational & Process Skills</span></strong><span ></span></p><ul > <li ><span >Strong organizational and multitasking skills</span></li> <li ><span >Ability to follow SOPs, ISO standards, and safety procedures</span></li> <li ><span >High accuracy in shipment processing, documentation, and cash handling</span></li> <li ><span >Ability to manage daily reconciliations and reporting</span></li> </ul><p ><strong><span >Behavioral Competencies</span></strong><span ></span></p><ul > <li ><span >Professional, friendly, and customer-centric attitude</span></li> <li ><span >Strong teamwork and collaboration skills</span></li> <li ><span >Ability to work independently with minimal supervision</span></li> <li ><span >High level of accountability and reliability</span></li> <li ><span >Adaptability to a fast-paced, dynamic environment</span></li> </ul><p ><strong><span >Additional Requirements</span></strong><span ></span></p><ul > <li ><span >Willingness to work flexible shifts (including weekends if required)</span></li> <li ><span >Ability to represent DHL as a brand ambassador at all times</span></li> <li ><span >Fluency in English; Arabic language skills are highly desirable</span></li> </ul><p ><strong><span >Recruitment Fraud Alert:</span></strong><span >  DHL Express Oman will never request payment or personal/financial information from applicants or employees at any stage of the recruitment process. Any such request should be treated as fraudulent. All email correspondence will be sent from the official DHL domain e.g. name@dhl.com. Protect yourself by verifying job offers and communications. Your safety is important to us. </span></p></div><br></div></div>

<p>An Insurance Sales Executive is responsible for promoting and selling insurance policies to individuals or businesses, ensuring clients receive suitable coverage tailored to their needs. Key responsibilities and qualifications include:</p><p><strong>Responsibilities:</strong></p><ul><li>Product Awareness: Understand the Company s Insurance Products and Schemes thoroughly. Timely acquainted with updations of Insurance Policies and Procedures.</li><li>Planning: Timely meeting with HoDs and Line Managers to plan and implement the sales strategy.</li><li>Client Acquisition: Identify and engage potential clients through methods such as networking, cold calling, and referrals.</li><li>Needs Assessment: Evaluate clients' insurance requirements and recommend appropriate policies.</li><li>Policy Presentation: Clearly explain insurance products, coverage options, and benefits to clients.</li><li>Sales Targets: Achieve and surpass sales goals and performance metrics.</li><li>Customer Service: Provide ongoing support to clients, assisting with policy renewals, claims, and addressing inquiries.</li><li>Record Maintenance: Keep detailed records of client interactions and sales activities.</li><li>Market Awareness: Stay informed about industry trends, product developments, and regulatory changes.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: A bachelor's degree in Business, Finance, Marketing, or a related field is preferred.</li><li>Experience: Proven experience in sales, particularly within the insurance or financial services sectors.</li><li>Skills: Strong communication and interpersonal abilities. Proficiency in negotiation and sales techniques. Capability to understand and convey complex insurance products. Organizational skills for managing sales pipelines and client records. Familiarity with Customer Relationship Management (CRM) software and Microsoft Office Suite.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Pre-Sales Consultant partners with sales, delivery, and solution teams to shape customer-centric solutions, respond to RFPs/RFIs, and support deal closures through strong technical, functional, and commercial alignment.</p><p>Key Responsibilities:</p><ul><li>Work closely with sales teams to understand customer requirements and define solution approaches.</li><li>Lead or support RFP/RFI responses, including solution design, effort estimation, and proposal documentation.</li><li>Develop solution architectures, demos, PoCs, and presentations aligned with customer needs.</li><li>Collaborate with delivery, architecture, and product teams to ensure feasibility and scalability of proposed solutions.</li><li>Support pricing, costing, and commercial models in coordination with finance and leadership.</li><li>Participate in client workshops, technical discussions, and solution presentations.</li><li>Maintain reusable assets such as proposal templates, case studies, and solution accelerators.</li><li>Stay current with industry trends, technologies, and competitive offerings.</li></ul><p>Skills &amp; Experience:</p><ul><li>Strong understanding of enterprise IT solutions, digital platforms, and system integration.</li><li>Experience in consulting, pre-sales, or solutioning roles within SI / ICT organizations.</li><li>Excellent communication, stakeholder management, and presentation skills.</li><li>Ability to translate business requirements into technical and functional solutions.</li></ul><p>Success Metrics (KPIs)</p><ul><li>Number of RFP/RFI responses supported and submitted per quarter.</li><li>Bid win rate and contribution to revenue pipeline.</li><li>Quality and completeness of solution proposals (as measured by internal and client feedback).</li><li>Turnaround time for proposal and solution preparation.</li><li>Number of client workshops, demos, and PoCs supported.</li><li>Reuse and creation of proposal assets, accelerators, and case studies.</li><li>Collaboration effectiveness with sales and delivery teams.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Years of Experience 12+ Years</li><li>Must have Skills : Pre-sales support, Business Solutioning (Expert), Solution-oriented (Strong), Customer orientation (Expert), Value proposition creation</li><li>Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field.</li><li>MBA is an added advantage</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p>Must have Skills : Pre-sales support, Business Solutioning (Expert), Solution-oriented (Strong), Customer orientation (Expert), Value proposition creation</p><br><p>Job Description:</p><br><p>Years of Experience 12+ Years The Pre-Sales Consultant partners with sales, delivery, and solution teams to shape customer-centric solutions, respond to RFPs/RFIs, and support deal closures through strong technical, functional, and commercial alignment. Key Responsibilities: - Work closely with sales teams to understand customer requirements and define solution approaches. - Lead or support RFP/RFI responses, including solution design, effort estimation, and proposal documentation. - Develop solution architectures, demos, PoCs, and presentations aligned with customer needs. - Collaborate with delivery, architecture, and product teams to ensure feasibility and scalability of proposed solutions. - Support pricing, costing, and commercial models in coordination with finance and leadership. - Participate in client workshops, technical discussions, and solution presentations. - Maintain reusable assets such as proposal templates, case studies, and solution accelerators. - Stay current with industry trends, technologies, and competitive offerings.</p><br><p>Skills &amp; Experience: - Strong understanding of enterprise IT solutions, digital platforms, and system integration. - Experience in consulting, pre-sales, or solutioning roles within SI / ICT organizations. - Excellent communication, stakeholder management, and presentation skills. - Ability to translate business requirements into technical and functional solutions.</p><br><p>Qualifications - Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field. - MBA is an added advantage Success Metrics (KPIs) - Number of RFP/RFI responses supported and submitted per quarter. - Bid win rate and contribution to revenue pipeline. - Quality and completeness of solution proposals (as measured by internal and client feedback). - Turnaround time for proposal and solution preparation. - Number of client workshops, demos, and PoCs supported. - Reuse and creation of proposal assets, accelerators, and case studies. - Collaboration effectiveness with sales and delivery teams.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p>Must have Skills : Pre-sales support, Business Solutioning (Expert), Solution-oriented (Strong), Customer orientation (Expert), Value proposition creation</p><br><p>Job Description:</p><br><p>Years of Experience 12+ Years The Pre-Sales Consultant partners with sales, delivery, and solution teams to shape customer-centric solutions, respond to RFPs/RFIs, and support deal closures through strong technical, functional, and commercial alignment. Key Responsibilities: - Work closely with sales teams to understand customer requirements and define solution approaches. - Lead or support RFP/RFI responses, including solution design, effort estimation, and proposal documentation. - Develop solution architectures, demos, PoCs, and presentations aligned with customer needs. - Collaborate with delivery, architecture, and product teams to ensure feasibility and scalability of proposed solutions. - Support pricing, costing, and commercial models in coordination with finance and leadership. - Participate in client workshops, technical discussions, and solution presentations. - Maintain reusable assets such as proposal templates, case studies, and solution accelerators. - Stay current with industry trends, technologies, and competitive offerings.</p><br><p>Skills &amp; Experience: - Strong understanding of enterprise IT solutions, digital platforms, and system integration. - Experience in consulting, pre-sales, or solutioning roles within SI / ICT organizations. - Excellent communication, stakeholder management, and presentation skills. - Ability to translate business requirements into technical and functional solutions.</p><br><p>Qualifications - Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field. - MBA is an added advantage Success Metrics (KPIs) - Number of RFP/RFI responses supported and submitted per quarter. - Bid win rate and contribution to revenue pipeline. - Quality and completeness of solution proposals (as measured by internal and client feedback). - Turnaround time for proposal and solution preparation. - Number of client workshops, demos, and PoCs supported. - Reuse and creation of proposal assets, accelerators, and case studies. - Collaboration effectiveness with sales and delivery teams.</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Oman </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p>Must have Skills : Pre-sales support, Business Solutioning (Expert), Solution-oriented (Strong), Customer orientation (Expert), Value proposition creation</p><br><p>Job Description:</p><br><p>Years of Experience 12+ Years The Pre-Sales Consultant partners with sales, delivery, and solution teams to shape customer-centric solutions, respond to RFPs/RFIs, and support deal closures through strong technical, functional, and commercial alignment. Key Responsibilities: - Work closely with sales teams to understand customer requirements and define solution approaches. - Lead or support RFP/RFI responses, including solution design, effort estimation, and proposal documentation. - Develop solution architectures, demos, PoCs, and presentations aligned with customer needs. - Collaborate with delivery, architecture, and product teams to ensure feasibility and scalability of proposed solutions. - Support pricing, costing, and commercial models in coordination with finance and leadership. - Participate in client workshops, technical discussions, and solution presentations. - Maintain reusable assets such as proposal templates, case studies, and solution accelerators. - Stay current with industry trends, technologies, and competitive offerings.</p><br><p>Skills &amp; Experience: - Strong understanding of enterprise IT solutions, digital platforms, and system integration. - Experience in consulting, pre-sales, or solutioning roles within SI / ICT organizations. - Excellent communication, stakeholder management, and presentation skills. - Ability to translate business requirements into technical and functional solutions.</p><br><p>Qualifications - Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field. - MBA is an added advantage Success Metrics (KPIs) - Number of RFP/RFI responses supported and submitted per quarter. - Bid win rate and contribution to revenue pipeline. - Quality and completeness of solution proposals (as measured by internal and client feedback). - Turnaround time for proposal and solution preparation. - Number of client workshops, demos, and PoCs supported. - Reuse and creation of proposal assets, accelerators, and case studies. - Collaboration effectiveness with sales and delivery teams.</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Oman </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Pre-Sales Consultant partners with sales, delivery, and solution teams to shape customer-centric solutions, respond to RFPs/RFIs, and support deal closures through strong technical, functional, and commercial alignment.</p><p>Key Responsibilities:</p><ul><li>Work closely with sales teams to understand customer requirements and define solution approaches.</li><li>Lead or support RFP/RFI responses, including solution design, effort estimation, and proposal documentation.</li><li>Develop solution architectures, demos, PoCs, and presentations aligned with customer needs.</li><li>Collaborate with delivery, architecture, and product teams to ensure feasibility and scalability of proposed solutions.</li><li>Support pricing, costing, and commercial models in coordination with finance and leadership.</li><li>Participate in client workshops, technical discussions, and solution presentations.</li><li>Maintain reusable assets such as proposal templates, case studies, and solution accelerators.</li><li>Stay current with industry trends, technologies, and competitive offerings.</li></ul><p>Skills &amp; Experience:</p><ul><li>Strong understanding of enterprise IT solutions, digital platforms, and system integration.</li><li>Experience in consulting, pre-sales, or solutioning roles within SI / ICT organizations.</li><li>Excellent communication, stakeholder management, and presentation skills.</li><li>Ability to translate business requirements into technical and functional solutions.</li></ul><p>Success Metrics (KPIs)</p><ul><li>Number of RFP/RFI responses supported and submitted per quarter.</li><li>Bid win rate and contribution to revenue pipeline.</li><li>Quality and completeness of solution proposals (as measured by internal and client feedback).</li><li>Turnaround time for proposal and solution preparation.</li><li>Number of client workshops, demos, and PoCs supported.</li><li>Reuse and creation of proposal assets, accelerators, and case studies.</li><li>Collaboration effectiveness with sales and delivery teams.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field.</li><li>MBA is an added advantage</li></ul><p></p></section>

<p>Position Information Summary The After Sales Manager is responsible for leading and managing all after-sales operations for trucks and buses, ensuring high levels of customer satisfaction, service quality, and profitability. The role oversees workshop operations, spare parts availability, warranty administration, service contracts, and customer support while ensuring compliance with manufacturer standards and company policies.</p><p>Reporting To: Chief Executive Officer</p><p>Key Responsibilities</p><ul><li>Manage the overall after-sales business, including workshop, spare parts, warranty, and field service operations.</li><li>Develop and implement strategies to improve customer satisfaction, retention, and service revenue.</li><li>Ensure efficient workshop operations, including job planning, productivity, quality control, and timely vehicle delivery.</li><li>Monitor and improve key performance indicators (KPIs) such as workshop efficiency, technician productivity, first-time fix rate, and customer satisfaction.</li><li>Oversee spare parts inventory management to ensure optimum stock levels and parts availability.</li><li>Manage warranty claims, ensuring accurate documentation and timely submission in line with manufacturer requirements.</li><li>Build and maintain strong relationships with fleet customers and key accounts through regular visits and proactive support.</li><li>Lead, coach, and develop service advisors, workshop supervisors, technicians, and parts personnel.</li><li>Ensure compliance with health, safety, environmental, and quality standards.</li><li>Prepare annual budgets, monitor expenses, and achieve departmental profitability targets.</li><li>Analyze service performance reports and implement continuous improvement initiatives.</li><li>Coordinate with sales, technical support, and manufacturers on product issues, recalls, and service campaigns.</li><li>Ensure all service processes comply with manufacturer guidelines and company policies.</li><li>Handle customer complaints professionally and ensure timely resolution.</li><li>Identify opportunities to increase after-sales revenue through maintenance contracts, value-added services, and customer loyalty programs.</li></ul><p>Qualifications</p><ul><li>Bachelor s degree in mechanical engineering, Automotive Engineering with Business Administration, or a related field.</li><li>Professional certifications in automotive or commercial vehicle service management are an advantage.</li></ul><p>Experience</p><ul><li>Minimum 10 years of experience in commercial vehicle after-sales operations, including preparing budgets and P&amp;L management</li><li>Minimum 5 years in a managerial role within a truck and bus dealership or commercial vehicle manufacturer.</li><li>Experience in establishing and managing workshop operations, spare parts, warranty, and customer service.</li><li>Experience in Dealer and Service Partner Management</li></ul><p>Required Skills</p><ul><li>Strong leadership and team management skills.</li><li>Excellent knowledge of truck and bus maintenance, diagnostics, and repair processes.</li><li>Understanding of dealer management systems (DMS), ERP systems, and workshop management software.</li><li>Strong financial and budget management skills.</li><li>Excellent customer relationship and conflict resolution abilities.</li><li>Analytical and problem-solving skills.</li><li>Effective communication and negotiation skills.</li><li>Ability to work under pressure and achieve performance targets.</li><li>Proficiency in Microsoft Office applications.</li></ul><p>Key Performance Indicators (KPIs)</p><ul><li>Customer Satisfaction Index (CSI)</li><li>Workshop productivity and efficiency</li><li>Technician utilization rate</li><li>First-time fix rate</li><li>Service revenue growth</li><li>Spare parts sales growth</li><li>Warranty claim accuracy and recovery</li><li>Vehicle turnaround time</li><li>Customer retention rate</li><li>Department profitability</li><li>Health and safety compliance</li></ul><p>Technical Competencies</p><ul><li>Commercial Vehicle Diagnostics</li><li>Workshop Operations</li><li>Fleet Maintenance</li><li>Warehouse &amp; Inventory Management</li><li>ERP Systems (SAP/Odoo)</li><li>Warranty Systems</li><li>Technical Reporting</li><li>Root Cause Analysis</li><li>Preventive Maintenance Planning</li><li>KPI Dashboard Development</li><li>Budgeting &amp; Financial Analysis</li><li>Contract &amp; SLA Management</li><li>Government Tender Support</li></ul><p>Language Requirements</p><ul><li>Fluent English (Mandatory) verbal and written.</li><li>Arabic (Mandatory) conversational and business communication with customers, government entities, and service partners.</li></ul><p>Other Requirements</p><ul><li>Middle East /Oman Driving License.</li><li>Willingness to travel extensively across the Sultanate of Oman and Middle east.</li><li>Ability to support customers personally during emergency breakdowns and critical fleet operations.</li><li>Strong understanding of Government procurement processes and public-sector customer expectations.</li></ul><p>Reporting Line</p><ul><li>Reports to: CEO / Dealer Principal / Aftersales Director</li><li>Direct Reports: Workshop Manager/Supervisor Service Advisors Parts Manager Warranty Administrator Field Service Team Technicians (directly or through supervisors)</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in mechanical engineering, Automotive Engineering with Business Administration, or a related field. Professional certifications in automotive or commercial vehicle service management are an advantage. Minimum 10 years of experience in commercial vehicle after-sales operations, including preparing budgets and P&amp;L management. Minimum 5 years in a managerial role within a truck and bus dealership or commercial vehicle manufacturer. Experience in establishing and managing workshop operations, spare parts, warranty, and customer service. Experience in Dealer and Service Partner Management. Strong leadership and team management skills. Excellent knowledge of truck and bus maintenance, diagnostics, and repair processes. Understanding of dealer management systems (DMS), ERP systems, and workshop management software. Strong financial and budget management skills. Excellent customer relationship and conflict resolution abilities. Analytical and problem-solving skills. Effective communication and negotiation skills. Ability to work under pressure and achieve performance targets. Proficiency in Microsoft Office applications. Middle East /Oman Driving License. Willingness to travel extensively across the Sultanate of Oman and Middle east. Ability to support customers personally during emergency breakdowns and critical fleet operations. Strong understanding of Government procurement processes and public-sector customer expectations.</p>

<p>The Pre-Sales Consultant partners with sales, delivery, and solution teams to shape customer-centric solutions, respond to RFPs/RFIs, and support deal closures through strong technical, functional, and commercial alignment. Key Responsibilities: - Work closely with sales teams to understand customer requirements and define solution approaches. - Lead or support RFP/RFI responses, including solution design, effort estimation, and proposal documentation. - Develop solution architectures, demos, PoCs, and presentations aligned with customer needs. - Collaborate with delivery, architecture, and product teams to ensure feasibility and scalability of proposed solutions. - Support pricing, costing, and commercial models in coordination with finance and leadership. - Participate in client workshops, technical discussions, and solution presentations. - Maintain reusable assets such as proposal templates, case studies, and solution accelerators. - Stay current with industry trends, technologies, and competitive offerings. Skills &amp; Experience: - Strong understanding of enterprise IT solutions, digital platforms, and system integration. - Experience in consulting, pre-sales, or solutioning roles within SI / ICT organizations. - Excellent communication, stakeholder management, and presentation skills. - Ability to translate business requirements into technical and functional solutions. Success Metrics (KPIs) - Number of RFP/RFI responses supported and submitted per quarter. - Bid win rate and contribution to revenue pipeline. - Quality and completeness of solution proposals (as measured by internal and client feedback). - Turnaround time for proposal and solution preparation. - Number of client workshops, demos, and PoCs supported. - Reuse and creation of proposal assets, accelerators, and case studies. - Collaboration effectiveness with sales and delivery teams.</p><p><strong>Desired Candidate Profile</strong></p><p>Years of Experience 12+ Years</p><p>Qualifications - Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field. - MBA is an added advantage</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Ingénieur(e) Avant-Vente Navigation Aéronautique Haute Performance F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur &amp; Cadre</p><br><br><p>Temps complet</p><br><br><p>Rejoignez le Centre d'Ingénierie Produits de Navigation (CIPN) de Safran Electronics &amp; Defense et mettez votre expertise technique au service du développement de nos solutions de navigation de pointe !<br>Au sein d'une équipe dynamique, vous accompagnerez le responsable projet dans la réponse aux appels d'offres et jouerez un rôle clé pour convaincre nos clients de la pertinence et de la robustesse des architectures de nos centrales de navigation.<br>Vos principales missions:<br>• Soutenir la réponse technique aux appels d'offre : analyser les besoins des clients, anticiper leurs attentes et valoriser la solution technique proposée en démontrant sa cohérence et sa capacité à répondre aux usages opérationnels.<br>• Mise au point de prototypes/démonstrateurs : piloter la conception, la mettre en œuvre et présenter des prototypes visant à illustrer l'efficacité de la centrale à nos clients potentiels. Adapter ces démonstrateurs en fonction des cas d'utilisation client.<br>• Simulation et évaluation de performances : réaliser des simulations et analyses techniques pour quantifier les performances de la centrale et alimenter les argumentaires de vente.<br>• Rédaction de devis et coordination technique : assurer la rédaction de devis techniques en synchronisant l'ensemble des équipes métiers (logiciel, hardware, système, industrialisation…) pour garantir une approche cohérente et exhaustive.<br>• Études d'architecture technique : analyser et formaliser les besoins spécifiques de chaque client, proposer des adaptations ou évolutions d'architecture pour optimiser l'adéquation de la centrale à différents environnements opérationnels.<br>• Contribution à l'amélioration continue : remonter les attentes et retours clients auprès des équipes R&amp;D afin d'anticiper les évolutions du marché.</p><br><br><p>Pourquoi nous rejoindre ?<br>• Travaillez sur des projets de pointe utilisant les technologies les plus récentes en navigation aéronautique et spatiale.<br>• Contribuez à la réussite commerciale de solutions technologiques innovantes<br>• Participez activement à la conception et à la valorisation de systèmes qui façonnent le futur de la navigation aéronautique<br>• Évoluez au sein d'une équipe d'experts passionnés et d'un groupe reconnu internationalement<br>Vous souhaitez allier expertise technique, esprit d'initiative et relation client ? Rejoignez-nous pour construire et défendre les solutions de demain !</p><br><br><p>De formation ingénieur généraliste, aéronautique, électronique ou équivalent, vous justifiez d'une première expérience professionnelle significative (minimum 3 ans) en conception de systèmes embarqués, architecture système, ou avant-vente technologique. <br>Compétences et expériences appréciées :<br>• Connaissance des normes de développement aéronautique et/ou spatial<br>• Pratique d'études techniques et rédaction de documents d'architecture ou de devis<br>• Expérience en évaluation de performance, simulation ou démonstration de systèmes embarqués<br>• Capacités à anticiper les besoins du client (orientation « solution ») et à formaliser les exigences fonctionnelles et techniques<br>• Excellentes qualités de communication et de conviction, tant en interne qu'en externe<br>• Notions en gestion de projet et coordination multi-métiers<br>• Maîtrise des outils de simulation, prototypage et présentation technique (Matlab/Simulink ou équivalent)</p><br><br><br> </div>

<p>The Direct Sales Insurance Representative is responsible for promoting and selling insurance products directly to individuals and businesses. The primary objective of this role is to achieve sales targets by identifying customer needs, explaining suitable insurance options, and successfully closing sales. This position requires a strong sales mindset, excellent communication skills, and solid knowledge of insurance products.</p><p>Prospecting and Lead Generation</p><p>Identify and approach potential customers through various channels, including cold calling, networking, and referrals. Utilize marketing strategies to generate leads and create opportunities for sales presentations.</p><p>Client Assessment</p><p>Conduct comprehensive assessments of clients insurance needs and financial situations. Analyze customer information to recommend appropriate insurance products aligned with their requirements.</p><p>Product Knowledge</p><p>Stay up to date with insurance products, industry trends, and regulatory requirements. Educate clients on policy features, benefits, terms, and exclusions.</p><p>Sales Presentations</p><p>Deliver persuasive sales presentations that clearly communicate the value of insurance products. Address client questions, concerns, and objections with accurate and transparent information.</p><p>Quoting and Closing</p><p>Prepare insurance quotations based on client needs and in accordance with company policies. Close sales by effectively presenting policy benefits, coverage, and terms.</p><p>Documentation and Compliance</p><p>Ensure all applications, paperwork, and documentation are completed accurately and on time. Comply with regulatory, legal, and company standards throughout the sales process.</p><p>Relationship Building</p><p>Build and maintain strong client relationships to encourage long-term partnerships. Provide excellent customer service, including post-sale support and assistance with claims.</p><p>Sales Reporting</p><p>Maintain accurate records of sales activities, leads, and client interactions. Prepare regular sales performance reports and actively participate in team meetings</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor Degree (minimum requirement)</p><p>Previous experience in direct sales is preferred, ideally within the insurance industry.</p><p>Skills required:</p><ul><li>Strong communication and interpersonal skills</li><li>Excellent negotiation and persuasion abilities</li><li>Knowledge of insurance products and industry regulations</li><li>Goal-oriented mindset with a proven ability to meet or exceed sales targets</li><li>Ability to work independently and collaboratively within a team</li><li>Proficiency in using sales portals and related systems</li></ul>

<p><strong>Sales Executive (Junior)</strong><br><strong>Company:</strong> OctopusBiz<br><strong>Location:</strong> Muscat, Oman<br><strong>Employment Type:</strong> Full-Time</p><p><strong>About OctopusBiz</strong><br>OctopusBiz is a growing Omani business supplying hospitality products and business solutions to hotels, restaurants, and commercial clients across Oman. We're built on reliable products, competitive pricing, and strong customer relationships — and as we expand, we're looking for a motivated Junior Sales Executive to help grow our customer base.</p><p><strong>Role Overview</strong><br>You'll identify potential customers, visit businesses, present our products, and build long-term client relationships. This role suits someone who enjoys sales, meeting new people, and building a career in business development.</p><p><strong>Key Responsibilities</strong></p><ul><li>Identify and approach potential customers such as hotels, restaurants, cafés, and other businesses</li><li>Conduct sales visits and product presentations</li><li>Build and maintain strong client relationships</li><li>Follow up with prospects and convert leads into sales</li><li>Maintain a pipeline of opportunities and track sales activities</li><li>Coordinate with the operations team on product availability and delivery</li><li>Provide feedback on market trends, customer needs, and competitor activity</li></ul><p><strong>Requirements</strong></p><ul><li>Diploma or Bachelor's degree in Business, Marketing, or a related field (preferred)</li><li>0–3 years of experience in sales, retail, or customer service</li><li>Strong communication and interpersonal skills</li><li>Self-motivated with a willingness to learn and grow in sales</li><li>Ability to conduct regular field visits</li><li>Valid Omani driving license preferred</li><li>Omani candidates preferred</li></ul><p><strong>Compensation &amp; Benefits</strong></p><ul><li>Salary: OMR 350/month</li><li>Company car provided for sales activities</li><li>Company phone provided for business communication</li><li>Attractive incentive scheme based on sales performance</li><li>Opportunity to grow within a developing company</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsibilities: Maintain store appearance &amp; merchandising standards Meet sales targets through effective selling techniques Collaborate with marketing team on promotions &amp; events Manage counter sales at retail location Perks and benefits Free Accommodation</p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsible for supporting and optimizing retail POS operations and SAP integration, ensuring seamless store operations, accurate data flow, timely issue resolution, and coordination with business users, vendors, and IT teams.</p></div></section>

<p><h4>Position objective:</h4> <p>The sales associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the store manager or assistant store manager.</p> <h4>Key responsibility:</h4> <p><strong>Customer service:</strong><br> Greet customers and assist them in selecting products that meet their needs.<br> Convert window shoppers into buyers through proactive engagement.<br> Promote the company's loyalty program to encourage repeat sales.<br> Deliver top-tier customer service by following the company’s GUEST model (Greet, Understand, Explain, Sell, Thank).<br> Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities.<br> Educate customers on product features, benefits, materials, and care instructions.</p> <p><strong>Grooming / attitude / knowledge:</strong><br> Always present a well-groomed and professional appearance.<br> Be flexible and available to work extended hours during peak sales periods.<br> Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations.</p> <p><strong>Merchandising:</strong><br> Ensure products are displayed in an attractive manner according to store layout standards.<br> Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items.<br> Record and maintain accurate inventory records for incoming and outgoing stock.<br> Upsell and cross-sell products to increase sales opportunities.<br> Maintain strong knowledge of product inventory and promotions to communicate effectively with customers.</p> <p><strong>Process:</strong><br> Efficiently operate the point of sale (POS) system for billing and transactions.<br> Balance the cash till at the start and end of shifts.<br> Accurately process payments through cash, credit cards, vouchers, or automatic debits.<br> Issue receipts, refunds, and change to customers correctly.<br> Maintain vigilance regarding store security and ensure all loss prevention policies are followed.<br> Replenish and re-merchandise stock on the sales floor to ensure product availability at all times.</p> <h4>Desired qualification:</h4> <p>The ideal sales associate in a retail company should have a bachelor’s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience. Previous experience in a sales role is preferred.</p></p><p></p>

<p><b>About the Role</b></p><p>The Sales Associate is responsible for delivering an excellent in-store customer experience while supporting the achievement of sales targets. The role involves understanding customer needs, recommending suitable products, maintaining strong product knowledge, and ensuring the store is presented and operated to high standards.</p><p><b><br></b></p><p><b>Job Responsibilities</b></p><p>1. Customer Service &amp; Sales</p><ul><li>Greet customers warmly and assist them in identifying their needs and preferences.</li><li>Deliver excellent customer service by providing product information, offering alternatives, and cross-selling or upselling products.</li><li>Maintain in-depth knowledge of the store s product range, ongoing promotions, and brand initiatives.</li><li>Handle customer inquiries and complaints professionally, escalating when necessary.</li><li>Achieve and exceed individual and store-level sales targets (KPIs) on a daily, weekly, and monthly basis.</li></ul><p>2. Store Operations</p><ul><li>Ensure merchandise is displayed and replenished in accordance with visual merchandising standards.</li><li>Maintain cleanliness, organization, and overall appearance of the store and fitting rooms.</li><li>Follow stock management processes, including receiving, price tagging, and storing products.</li><li>Assist in periodic stock takes, inventory audits, and reporting of discrepancies.</li></ul><p>3. Cash Handling</p><ul><li>Operate the POS (Point of Sale) system efficiently.</li><li>Accurately process customer transactions, returns, and exchanges.</li><li>Handle cash and card transactions in compliance with company policies and procedures.</li></ul><p>4. Team Collaboration</p><ul><li>Proactively engage in team meetings, sales huddles, and product knowledge sessions to stay aligned with store goals and initiatives.</li><li>Communicate operational challenges, customer feedback, or product-related issues promptly to the Store Manager to support continuous improvement and customer satisfaction.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in retail sales or customer service, preferably in a premium retail, marine, sports, or lifestyle environment.</p><p>Strong communication, interpersonal, and customer service skills.</p><p>Confident and proactive approach to selling and achieving sales targets.</p><p>Good product-learning ability and willingness to develop knowledge of marine and leisure products.</p><p>Ability to identify customer needs and recommend appropriate products or alternatives.</p><p>Basic knowledge of POS systems, cash handling, and retail store operations.</p><p>Good organizational skills with strong attention to detail.</p><p>Ability to work effectively as part of a team in a fast-paced retail environment.</p><p>Flexible to work weekends, public holidays, and varied shifts when required.</p><p>Fluency in English would be an advantage.</p>

<p><h4>Position objective:</h4> <p>The sales associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the store manager or assistant store manager.</p> <h4>Key responsibility:</h4> <p><strong>Customer service:</strong><br> Greet customers and assist them in selecting products that meet their needs.<br> Convert window shoppers into buyers through proactive engagement.<br> Promote the company's loyalty program to encourage repeat sales.<br> Deliver top-tier customer service by following the company’s GUEST model (Greet, Understand, Explain, Sell, Thank).<br> Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities.<br> Educate customers on product features, benefits, materials, and care instructions.</p> <p><strong>Grooming / attitude / knowledge:</strong><br> Always present a well-groomed and professional appearance.<br> Be flexible and available to work extended hours during peak sales periods.<br> Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations.</p> <p><strong>Merchandising:</strong><br> Ensure products are displayed in an attractive manner according to store layout standards.<br> Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items.<br> Record and maintain accurate inventory records for incoming and outgoing stock.<br> Upsell and cross-sell products to increase sales opportunities.<br> Maintain strong knowledge of product inventory and promotions to communicate effectively with customers.</p> <p><strong>Process:</strong><br> Efficiently operate the point of sale (POS) system for billing and transactions.<br> Balance the cash till at the start and end of shifts.<br> Accurately process payments through cash, credit cards, vouchers, or automatic debits.<br> Issue receipts, refunds, and change to customers correctly.<br> Maintain vigilance regarding store security and ensure all loss prevention policies are followed.<br> Replenish and re-merchandise stock on the sales floor to ensure product availability at all times.</p> <h4>Desired qualification:</h4> <p>The ideal sales associate in a retail company should have a bachelor’s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience. Previous experience in a sales role is preferred.</p></p><p></p>

<p><h4>Position objective</h4> <p>The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.</p> <p>Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager.</p> <h4>Key responsibilities</h4> <strong>Customer service:</strong><br> <ul> <li>Greet the customers and assist them in selecting the right product.</li> <li>Convert the window shoppers to ultimate buyers.</li> <li>Promote the Club Apparel Loyalty Program of the company for repeat sales.</li> <li>Serve customers with the highest standards and follow the company guideline of selling (Guest – Greet, Understand, Explain, Sell, Thank).</li> <li>Must be updated about the various brands of the group for suggestive selling to the customers.</li> </ul> <strong>Grooming / attitude / knowledge:</strong><br> <ul> <li>Must be presentable and well-groomed at all times.</li> <li>Flexible to work for extended hours during the sale period.</li> <li>Must possess up-to-date product knowledge and ensure minimal stock loss.</li> <li>Flexible to work for extended hours during the sale period.</li> </ul> <strong>Merchandise:</strong><br> <ul> <li>Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms.</li> <li>Ensure all VM guidelines are followed and all stock norms on clearance are maintained.</li> <li>Record the inventory inward / outward and maintain the report of the same.</li> </ul> <strong>Process:</strong><br> <ul> <li>Handle the POS (Point of Sale) / billing counter efficiently.</li> <li>Tally money in the cash till during the beginning / end of the shifts.</li> <li>Issue receipts / refunds / change to the customers correctly.</li> <li>Process the payments by cash / credit cards / vouchers / automatic debits.</li> <li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li> <li>Must be flexible to work for varied shifts and overtime as per the business requirement.</li> <li>Adhere to SOP and loss prevention policies.</li> <li>Maintain confidentiality of the sales figures to the outside party.</li> </ul></p><p></p>