Telesales Jobs in Oman
613 Jobs Found
<p> <strong>Role & responsibilities</strong> </p> <p> </p> <ul> <li>Field demonstrations and hands-on customer visits to drive pipeline growth, actively identifying and qualifying new sales opportunities alongside cold outreach, phone calls, networking, and business directories.</li> <li>Conduct product demonstrations at job sites and explain product features, applications and benefits to customers.</li> <li>Generate leads and develop new customers for power tools and related products.</li> <li>Maintain regular follow-ups with customers and manage sales activities, enquiries, quotations, emails, call logs and appointments.</li> <li>Achieve monthly sales targets and business development objectives.</li> <li>Understand customer requirements and recommend suitable power tools and solutions.</li> <li>Handle the complete sales cycle from enquiry generation to order confirmation.</li> <li>Manage key accounts and develop strong, long-term customer relationships.</li> <li>Coordinate with internal teams regarding product availability, delivery, technical requirements and customer support.</li> <li>Maintain awareness of competitor products, market trends and pricing.</li> <li>Provide basic after-sales support and coordinate with the service team to address customer requirements.</li> </ul> <br> <p> <strong>Preferred candidate profile</strong> </p> <p> </p> <ul> <li>Age 22- 30 years</li> <li>Minimum 1-3 years of experience as a Sales Engineer / Sales Executive in power tools or industrial equipment.</li> <li>Diploma / ITI / Engineering qualification in Mechanical, Production, Automobile or Electrical fields.</li> <li>Experience handling power tool brands such as HiKOKI (Hitachi), Makita, Bosch or DeWalt will be highly preferred.</li> <li>Candidates with experience in trading companies in GCC or India are preferred.</li> <li>Strong technical knowledge of professional and industrial power tools.</li> <li>Experience in product demonstrations, technical comparisons and value selling.</li> <li>Experience handling the complete sales cycle, including enquiry generation, quotation, negotiation, order closing and payment collection.</li> <li>Good English communication skills.</li> <li>Willingness to travel for customer visits and sales activities.</li> <li>Good customer relationship and business development skills.</li> <li>Proficiency in MS Word, Excel, PowerPoint, email communication and basic file management.</li> </ul> <br>
<ul><li><p>Identify and develop new B2B sales opportunities and potential clients.</p></li><li><p>Build and maintain strong relationships with corporate clients and key decision-makers.</p></li><li><p>Conduct client meetings, presentations, and site visits to understand requirements and promote company products.</p></li><li><p>Prepare quotations, negotiate commercial terms, and close sales deals.</p></li><li><p>Achieve assigned sales targets and continuously develop existing accounts.</p></li><li><p>Maintain accurate sales activities, customer information, and follow-ups in the CRM.</p></li><li><p>Monitor market trends and competitor activities to identify new business opportunities.</p></li><li><p>Travel locally and internationally when required for business development and client meetings.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>A minimum of two years’ proven experience in B2B sales is required.</p></li><li><p>Candidates should have a strong track record in lead generation, effective negotiation, and successfully closing deals.</p></li><li><p>A solid understanding of corporate sales processes and client relationship management is essential.</p></li><li><p>The ideal candidate is results-oriented, proactive, and driven to meet sales targets.</p></li><li><p>Ability to work independently while consistently achieving assigned goals is important.</p></li><li><p>Excellent communication and presentation skills in English are a must.</p></li><li><p>Holding a valid driving license is required.</p></li><li><p>Candidates must be willing and able to travel internationally for business development and client meetings.</p></li><li><p>Applicants should be aged between 22 and 35 years.</p></li></ul>
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<p><b>Overall Purpose of the Role:</b></p>
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<p>The Sales Executive is responsible for the overall Sales and Marketing account; planning, forecasting, designing and executing the business development related tasks. The primary objective is to maximize business opportunities within GCC and MENA region to ensure that Karwa Motors is in prime position to grow and develop sales profitability within the region.</p>
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<p>Reporting To:</p>
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<p>Sales & Marketing Manager</p>
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<p><b><br></b></p><p><b>Key Responsibilities:</b></p>
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<p>1. GENERAL AND TASK MANAGEMENT</p>
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<p> Overall responsibility of the Sales Executive is the development of new business opportunities and maintaining customer satisfaction.</p>
<p> Responsible for defining the growth strategy for GCC and MENA as well as accountable for delivering the annual growth plans regarding the specific customers/industry segment.</p>
<p> Assess and qualify new business opportunities for the specific customers/industry segment.</p>
<p> Responsible for developing, implementing and executing plans for advancing the company s products to meet the customer s specific demands.</p>
<p> Communicate trends of the bus industry segment that could impact the future sales of Karwa Motors.</p>
<p> Outline trends in the bus industry that will require new product development to meet customer needs and preference. </p>
<p> Lead and guide the sales team to meet the organizations long term objectives by keeping the team focused on new business opportunities and removing internal and external obstacles that will allow the team to be successful.</p>
<p> Creative Business Development ideas and implementation </p>
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<p>2. PEOPLE MANAGEMENT</p>
<p> Lead and support the sales team in promoting the company products and services in the GCC and MENA region </p>
<p> Ability to lead, monitor and evaluate the sales team. </p>
<p>3. SELF-MANAGEMENT</p>
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<p> High travel requirements in the region > 60% of time</p>
<p> Creative thinker</p>
<p> Achievement Focused</p>
<p> Makes productive contributions</p>
<p> Team player with a positive effect on the mood</p>
<p> Consistently manages the task</p>
<p> Is self-aware, balanced and confident</p>
<p> Is resilient, optimistic and open to change</p>
<p> Shows moral courage, openness and honesty and has a collaborative approach when dealing with others</p>
<p> Self-motivated and hard working</p>
<p> Adaptable and flexible with a positive professional attitude</p>
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<p>Skills and Attributes:</p>
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<p> Ability to work across multiple areas in GCC and MENA region</p>
<p> Able to work as a target focused leader </p>
<p> Able to work on own initiative when necessary</p>
<p> Able to have quick problem solving skills</p>
<p> Applies experience and logic</p>
<p> has an eye for details</p>
<p> Able to work to within tight cycles/deadlines and with minimum supervision</p>
<p> Ability to coach and lead a team</p>
<p> Good understanding of customer needs and the competitive selling point on each prospective client.</p>
<p> Able to create business development plan and to achieve the given targets.</p>
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<p>Qualifications and Experience Levels:</p>
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<p> Minimum of bachelor s degree.</p>
<p> Total of not less than 3 years experience in sales in Bus Industries within GCC and MENA Region.</p>
<p> Experience in the market requirements and needs</p>
<p> Professional certifications in sales and marketing are a plus for the candidate.</p>
<p> Required background in sales in an international bus manufacturing / distribution company in the region.</p>
<p> Experience in reading diverse business models across public and private bus operators in the region.</p>
<p> Extensive networking with local and international Chassis and Bus OEM-s</p>
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<h2 class="h5">Job description</h2>
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<b>Overview</b><br><p>Leads contributions of Account Team by guiding Services Sales account vision and strategic approach. Leads Industry Solutions (IS) account planning contribution with wider MCAPS account team, defines IS sales priorities provide input to overall account plan. Owns and maintains relationships, influences key decision makers and leads effective ROCs with stakeholders. Leverages insight from consulting account-delivery team to ensure awareness of status of projects in delivery. Drives and leverages for agreement with core account team, building and strengthening relationships with Microsoft partner teams through regular ROCs. Proactively builds and maintains up-to-date knowledge of multiple critical topics to meet customer needs and drive customer satisfaction. Leverages Microsoft Services Sales go-to-market scenarios to drive intentional customer conversations. Identifies, qualifies, leads, manages, and closes strategic industry cloud opportunities on prioritized accounts. Engages customers to co-develop on-time renewal plans and mitigate risks for non-renewal, leading renewal preparation calls, drafting proposals for Unified extensions, and coordinating any discount approvals. Orchestrates consulting-sales relationship with core account team, working closely with colleagues to ensure successful creation, maintenance, and execution of Services Sales account plan. Confirms BANT information to determine progression or lack thereof of a lead and throughout the Microsoft sales process.</p><br><br><br><b>Responsibilities</b><br>Accelerate Growth<br>Engages customers well in advance of Unified contract expiration to co-develop on-time renewal plans and mitigate risks for non-renewal, leading renewal preparation calls, drafting proposals for Unified extensions, and coordinating any discount approvals. Coordinates discussions with customer success account managers (CSAMs) on verifying value delivered and identifying expansion opportunities for support contracts through enhanced solutions. Up-sells existing Unified customers to multi-year and higher-tier support options. Leads acquisition of new Unified contracts with customers.<br><br>Identifies, qualifies, leads, manages, and closes strategic industry cloud opportunities on prioritized accounts aligned to documented customer business value and outcomes. Has in-depth knowledge of advanced cloud solutions and cross-check with the solutions of key competitors. Drives advanced workloads and usage. Accelerates Microsoft Cloud differentiation (e.g., security, AI) against competitors and wins more market share. Facilitates Unified contract renewals and multi-year agreements with rigorous T-minus planning (e.g., T-90 days). Increases customer business value with advanced technology (e.g., AI) and drives consumption.<br><br>Leverages Microsoft Services Sales go-to-market scenarios to drive intentional customer conversations about Microsoft Cloud adoption, new AI and cloud solution offerings, renewing and growing Unified support agreements, and attaching enhanced solutions to product sales. Provides feedback on required go-to-market scenarios based on local market requirements and opportunities. Educates senior decision makers of assigned account(s) (e.g., director-level) on Microsoft value propositions that bundle Unified and Consulting offerings, aligned to the customer’s priorities and maturity, appropriately differentiating competitor solutions. Proactively identifies and engages other stakeholders who are key influencers of decision makers.<br><br>Proactively builds and maintains up-to-date knowledge of customer's business priorities, risks and challenges, internal landscape (e.g., organization structure, stakeholders, business performance), industry/sector challenges, regulations, trends, and futures (e.g., impact of AI, sustainability) to meet customer needs and drive customer satisfaction. Proactively connects with internal and external network of industry experts to build industry knowledge and connections. Shares knowledge with virtual team.<br><br><br>Account Team Orchestration<br>Orchestrates the consulting-sales relationship with the core account team, working closely with Enterprise colleagues to ensure successful creation, maintenance, and execution of the Services Sales account plan, and a positive One Microsoft customer experience. Orchestrates and coordinates across the account team and customer success team effectively influencing and collaborating with account-aligned and solutions-aligned, pursuit and delivery colleagues including partners to bring the best resources to ensure customer success and satisfaction, successfully closing deals. Follows and champions the One Microsoft methodology (e.g., the common sales and delivery methodology for Microsoft).<br><br><br>Deal Excellence<br>Ensures all applicable leads and qualified opportunities are linked to customer priorities in the account plan. Maintains accurate sales stage, forecast recommendation (e.g., committed, committed at risk) and due dates in required systems of record (e.g., Microsoft Sales Experience [MSX]), in alignment with close plan. Consistently delivers on committed forecast recommendations. Coaches peers by providing guidance and tips on good practice for ensuring accuracy in deal commitment forecasting. Drives partnerships with relevant deal support and architects to ensure coding of all enhanced solutions and ISD packages within contracts and deals are aligned to customer needs and planned services. Uses required tooling to report out the state of the business.<br><br>Maintains relationship with the customer to secure formal signing of contract and oversees the processing of that, including financial purchased orders. Drives smooth transition of sales-led accountabilities to delivery-led accountabilities through sales-to-delivery handoff, ensuring customer expectations are set and the delivery stakeholders have background information on the customer context. Support the delivery aspects with customers and delivery teams, and drives future opportunities. Once contract is signed and the Consulting engagement is in the delivery stage, supports tracking the Industry Solution Delivery (ISD) direct Azure impact (aligned with the consumption plan). Meets or exceeds personal Revenue-based incentive (RBI) targets and makes valuable contribution within team and beyond for broader impact. Contributes to win/loss reviews with sales and pursuit management, champions lessons learned activities to drive improvements and efficiency for customers and peers. Identifies repeatable intellectual property that could be replicated and sold to other customers, increasing the sales team's ability to scale the solution and grow market share. Drives customer success delivery reviews with customer success account managers (CSAMs), checking on project outcomes and support usage in order to identify new sales opportunities or issues. Drives the customer experience from sales, through delivery and support, and back to sales in a circular way according to the Microsoft Customer Engagement Methodology (MCEM).<br><br>Drives discussions of terms and conditions (e.g., scope, milestones, price) with executive-level customer stakeholders (e.g., CFO, CEO, elected officials, board level) for opportunities in collaboration with the entire account team and customer through multiple iterations to ensure agreement. Maintains productive working relationships with those involved in negotiation, persuading others, and driving a positive atmosphere during difficult objections and discussions. Partners with internal custom consulting experts and/or Deal & Contract Assist team for help with structuring deals and generating quotes for big and/or highly complex deals. Successfully leverages recognized techniques for handling difficult questions, overcoming objections, and respectfully challenging. Builds and executes negotiation activities into the close plan for the opportunity, based on guidance from broader team (e.g., business operations).<br><br>Leverages customer connections and the account team's insight to confirm budget, authority, need and timeline (BANT) information to determine progression or lack thereof of a lead to become a Services Sales opportunity and throughout the Microsoft sales process. Leverages trusted customer stakeholder relationships to expand customer thinking. Probes and challenges customer appropriately to determine quality of customer service's BANT. Secures pre-sales investment to secure appropriate consulting resources needed to shape and scope the opportunity into a compelling customer proposition. Focuses on opportunities that are in alignment with organizational strategy, prioritizing opportunities based on highest potential for impact/consumption.<br><br>Gains active contribution from others in building structured close plans (following internal customer engagement methodologies) for all qualified opportunities, initially (at qualified stage) comprising the core Budget, Authority, Need and Timeline (BANT) information and commercial strategy for the deal, and progressing to include detailed customer procurement process, risks, and issues. Updates the close plan as deal progresses through each sales stage. Obtains consensus and participation from entire account team to the close plan. Executes, updates, and closes on customer-centric actions that achieve alignment between Microsoft and customers. Builds and shares plans with the customer. Secures Microsoft virtual Consulting account team and customer stakeholder buy in to schedule of activities for successful closure of the deal. Anticipates potential risks and blockers and takes proactive action to mitigate to maintain deal velocity. Works with internal key stakeholders and approvers to ensure margin targets, consumption plans, and other key metrics are considered/met.<br><br><br>Relationship Management<br>Owns and maintains in agreement with the core account team customer and partner relationships, influences key decision makers and leads effective rhythms of connection with customer and partner stakeholders. Understands the customer environment and advises on which services in the catalog would be the right fit for the customer. Proactively sets expectations with customer on delivery of services to ensure aligned expectations to drive renewals and customer satisfaction. Builds and maintains relationships with appropriate networks of Microsoft decision makers and leaders, and successfully leverages them where needed for customer and partner success.<br><br>Leverages insight from consulting account-delivery team to ensure awareness of status of projects in delivery. Provides feedback on how the services in the catalog would meet customer maturity and/or ability to receive services in partnership with pre-sales resources and customer success account managers (CSAMs). Plans regular consulting connections with customer to seek customer feedback and maintain proactive dialogue on overall consulting value provided, as well as relationship risks and issues. Anticipates issues/risks on customer satisfaction, determines the root cause of problems, removes blockers, and establishes recovery action plan to improve customer's overall experience. Facilitates C-suite connections between customer and Consulting to enable customers to provide feedback directly to Microsoft executives, and to develop customer/consulting executive relationships.<br><br>Drives and leverages for agreement with the core account team, building and strengthening relationships with Microsoft partner teams, such as software and customer success teams, (e.g., Account Team Unit [ATU] and customer success account managers [CSAMs]), as well as the pursuit and delivery teams, through regular rhythm of connections. Brings expertise, insights, and perspectives from customer engagement to Microsoft business to drive deeper customer engagement. Facilitates discussions across the Account Team Unit (ATU), Specialist Team Unit (STU), Strategic Services (e.g., Strategic Consulting Team [SCT], Global Black Belts [GBB], Partner), and Customer Success Unit (CSU) for holistic execution of Services to lead cloud adoption, AI initiatives, and measurable customer outcomes. Contributes to and leads the Microsoft overall account teams, solution teams, and other partner groups.<br><br><br>Strategy and Planning<br>Leads the Industry Solutions account planning contribution with the wider Microsoft Customer and Partner Solutions (MCAPS) account team, defines Industry Solutions sales priorities to leverage insight and provide input to overall account plan. Proactively looks ahead and identifies actions required to develop Services Sales renewal/up-sell opportunities that are aligned with the account strategy, Microsoft's strategy, and Services Sales catalog go-to-market solution plays. Positions AI business solutions, cloud and AI platforms, and security solutions to enable a point-of-view and roadmap for deploying and supporting customer AI-first transformation. Leads Services Sales input to account-team planning sessions, follows the common sales and delivery methodology for Microsoft, and provides updates per required account-team governance and rhythms. Leads the mapping of which customer and/or partner accounts need Unified contract renewals within the quarter, where there are upsell opportunities, and which accounts have gaps in Services coverage based on existing or future customer positioning and FRA spend. Understands revenue drivers for other Microsoft business segments (e.g., Microsoft Azure Commit to Consume [MACC]) and aligns plans appropriately (e.g., cloud-success metrics, revenue-recognition timelines). Thinks strategically about Services Sales account planning for assigned accounts, setting standards and priorities, outlining where to and how to invest resources of the account management team and other stakeholders, engaging internal and external decision makers on long-term business planning, and anticipating needs of assigned accounts to turn enterprise accounts into strategic accounts.<br><br>Leads the contributions of the Account Team by guiding the Services Sales account vision and strategic approach. Provides insights, ideas, and recommendations to address immediate and longer-term customer priorities to deliver, support and secure Microsoft products and objectives. Contributes to the overall One Microsoft strategy, driving for agreement with account team on Consulting and Partner strategy. Leverages appropriate tools, frameworks, and methodologies to develop a deliberate approach to position potential modernization, digital and artificial intelligence (AI) transformation, security, and support outcomes aligned with customer's priorities. Understands the weaknesses and strengths of competitor solutions and footprints and leverage this knowledge in strategy and planning to align Services Sales with Microsoft Field Revenue Accountability (FRA) and cloud objectives.<br><br><br><br><b>Qualifications</b><br><p>Required/minimum qualifications</p><br>Bachelor's Degree AND 2+ years consultative sales experience in the commercial or public sector (e.g. finance, local government) or related work OR equivalent experience.<br>Additional or preferred qualificationsBachelor's Degree in Business, Information Technology (IT), or related field AND 5+ years consultative sales experience in the commercial or public sector (e.g. finance, local government) or related work OR equivalent experience.<br><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>
<h2 class="h5">Job description</h2>
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<p><b>About Us</b></p><p>Specialized Import and Trading LLC is a leading company in the import and supply of building materials across the Sultanate of Oman. We specialize in supplying high-grade materials to construction companies, developers, and project contractors. We take pride in delivering dependable products, competitive sourcing, and exceptional service to our clients.</p><p><br></p><p><b>Role Overview</b></p><p>We are seeking a proactive and driven Sales & Marketing Representative to join our team in Muscat. In this role, you will focus on building relationships with construction companies, identifying new project opportunities, presenting our product range, and closing sales deals to expand our presence in the Omani market.</p><p><br></p><p><b>Key Responsibilities</b></p><p>· <b>Sales Strategy & Execution: </b>Develop and execute effective sales strategies to achieve monthly and annual revenue targets.</p><p>· <b>Client Relationship Building: </b>Establish, maintain, and strengthen long-term relationships with construction companies, contractors, and project managers.</p><p>· <b>Business Development: </b>Actively prospect for new clients, track upcoming construction projects, and pursue fresh commercial opportunities across Oman.</p><p>· <b>Client Service & Support: </b>Deliver high-quality customer service, handle client inquiries, coordinate orders, and provide appropriate technical/product support.</p><p>· <b>Presentations & Proposals: </b>Prepare and deliver clear sales presentations, product quotations, and commercial proposals.</p><p>· <b>Negotiation & Closing: </b>Lead price negotiations, finalize terms, and close sales contracts in line with company policies.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Requirements & Qualifications</b></p><p>· <b>Experience: </b>Minimum 2+ years of proven sales experience, preferably in building materials, construction, or related trading sectors.</p><p>· <b>Sales Track Record: </b>Strong background in B2B sales, negotiating commercial terms, and closing deals.</p><p>· <b>Education: </b>Degree in Business, Marketing, Engineering, or a related field is a plus (Nice to have), but practical sales performance and industry experience are valued.</p><p>· <b>Communication Skills: </b>Excellent communication, networking, and interpersonal skills.</p><p>· <b>Work Style: </b>Ability to work independently in the field as well as collaboratively with the team.</p><p>· <b>Computer Skills: </b>Proficiency in MS Office applications (Word, Excel, Outlook, PowerPoint).</p><p>· <b>Driving License: </b>GCC or Omani(preferred).</p></div>
<h2 class="h5">Job description</h2>
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<p><b>Job Opportunity: Technical Sales Expert</b></p><p><br></p><p><b>Location: Oman - Muscat</b></p><p><b>Job Type: Full-time</b></p><p><br></p><p><b>About Us</b></p><p>Alraed Technical Solutions is a premier provider of electrical engineering and industrial automation solutions in Oman. We specialize in delivering high-quality, reliable technical components to our clients, proudly importing and representing industry-leading brands including CHINT, Cumark, Xichi, and Fanox. As we continue to expand our market footprint, we are looking for a highly driven and experienced Sales Expert to join our team and accelerate our growth.</p><p><br></p><p><b>Role Overview</b></p><p>The Sales Expert will be responsible for driving revenue growth, identifying new business opportunities, and building lasting relationships with clients in the industrial and commercial sectors. The ideal candidate will combine strong sales acumen with a solid understanding of technical products to effectively communicate value propositions and provide tailored solutions to our customers.</p><p><br></p><p><b>Key Responsibilities</b></p><ul><li>Develop and execute strategic sales plans to achieve company targets and expand our customer base in the region.</li><li>Actively promote and sell our core portfolio of electrical and automation products (including CHINT, Cumark, Xichi, and Fanox).</li><li>Identify, prospect, and qualify new B2B leads through networking, cold calling, and industry research.</li><li>Conduct technical sales presentations, product demonstrations, and consultations to address client-specific needs.</li><li>Negotiate pricing, contract terms, and closing agreements while maximizing profitability.</li><li>Maintain accurate sales forecasts, pipeline tracking, and client activity records.</li><li>Monitor market trends, competitor activities, and industry developments to inform sales strategies.</li></ul><p><br></p><p><b>Qualifications & Requirements</b></p><p><b>Experience</b>: Proven track record in B2B sales, specifically within the industrial, electrical, or technical sectors.</p><p><b>Education</b>: A Bachelor’s Degree in Electrical Engineering is preferred.</p><p><b>Technical Knowledge</b>: Familiarity with electrical power distribution components, industrial automation, and related systems (e.g., LV products, VFDs, protection relays).</p><p><b>Skills</b>: Exceptional communication, negotiation, and interpersonal skills. Ability to translate complex technical concepts into clear business benefits.</p><p><b>Drive</b>: Self-motivated, results-oriented, and capable of working independently as well as part of a team.</p><p><br></p><p><b>What We Offer</b></p><ul><li>Competitive salary with an attractive, performance-based commission structure.</li><li>Opportunity to work with an exclusive portfolio of globally recognized brands.</li><li>A dynamic, supportive, and growth-oriented work environment.</li><li>Opportunities for ongoing professional development and career advancement.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Exceptional communication, negotiation, and interpersonal skills. Ability to translate complex technical concepts into clear business benefits.</p></div>
<p>We are seeking an experienced Business Development Specialist with a strong background in ISO certification services to drive business growth, develop client relationships, and manage the complete sales cycle from lead generation through to closure and renewal. The ideal candidate will have prior experience working with an ISO certification body , a good understanding of ISO certification processes, and a proven track record in B2B sales and client management. Lead Generation & Business Development Generate, qualify, and follow up on new business leads. Conduct sales calls and meetings with prospective corporate clients. Promote ISO certification services, including ISO 9001, ISO 14001, ISO 45001, ISO 27001 , and other relevant standards. Develop and maintain strong relationships with prospective and existing clients. Negotiate commercial terms and pricing and drive opportunities through to successful closure. Proposal & Commercial Management Understand client requirements, including organization size, employee strength, industry, and scope, to determine appropriate audit requirements. Prepare accurate cost estimates in line with established pricing guidelines. Develop and submit professional commercial proposals to prospective clients. Follow up on proposals and manage the sales process through to contract confirmation. Client Management & Renewals Maintain regular communication with existing clients and ensure a high level of client satisfaction. Manage client relationships in preparation for annual surveillance audits and certification renewals. Drive renewals throughout the three-year certification cycle. Identify and promote opportunities for additional services, including internal auditor training and integrated management systems. Sales Pipeline & Reporting Maintain accurate records of client interactions, opportunities, and pipeline stages in Salesforce . Monitor sales performance and follow up on outstanding opportunities. Prepare weekly sales reports covering closed business, lost opportunities, pipeline status, and projected revenue.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Business, Marketing, Commerce, Engineering, or a related discipline . 5-6 years of overall professional experience in sales or business development. 2-3 years of experience working with an ISO certification body is strongly preferred. Good understanding of ISO certification processes and the purpose of key standards such as ISO 9001, ISO 14001, ISO 45001, and ISO 27001 . Proven experience in B2B sales, lead generation, negotiation, and client relationship management. Strong communication, interpersonal, and presentation skills. Experience using Salesforce or other CRM platforms is an advantage.</p>
<ul><li><p>Develop and generate new business opportunities for welding equipment, welding machines and consumables.</p></li><li><p>Identify, qualify and develop new B2B customers through calls, emails, business contacts, customer visits and other sales channels.</p></li><li><p>Maintain and develop strong relationships with existing customers and key accounts.</p></li><li><p>Understand customer requirements and recommend suitable welding equipment, machines and consumables.</p></li><li><p>Conduct product demonstrations and provide technical presentations to customers.</p></li><li><p>Prepare quotations, technical comparisons and commercial proposals based on customer requirements.</p></li><li><p>Handle the complete sales cycle from enquiry generation to order closing and payment collection.</p></li><li><p>Achieve monthly and annual sales targets.</p></li><li><p>Conduct regular customer and site visits to identify new business opportunities.</p></li><li><p>Develop and maintain a strong customer database and ensure regular follow-ups.</p></li><li><p>Monitor competitor activities, market trends and customer requirements.</p></li><li><p>Coordinate with internal sales, service and technical teams to ensure smooth execution of customer requirements.</p></li><li><p>Provide basic technical support and coordinate with the service team for after-sales requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Age 22- 30 years</p></li><li><p>Minimum 3 years of experience in selling welding equipment and welding consumables to B2B customers.</p></li><li><p>Candidates with prior experience working with a welding equipment / welding consumables dealer or distributor in India or GCC countries will be preferred.</p></li><li><p>Experience handling reputed welding brands such as Miller, Lincoln Electric, ESAB, Ador, Fronius or Kemppi is strongly preferred.</p></li><li><p>Strong technical knowledge of welding equipment, welding machines and consumables.</p></li><li><p>Good techno-commercial skills with the ability to understand customer requirements and provide appropriate solutions.</p></li><li><p>Experience in technical sales, product demonstrations, quotations, negotiations and order closing.</p></li><li><p>Strong B2B sales and business development experience.</p></li><li><p>Good customer relationship and negotiation skills.</p></li><li><p>Good English communication skills.</p></li><li><p>Willingness to travel for customer visits and sales activities.</p></li><li><p>Proficiency in MS Word, Excel, PowerPoint, email communication and basic file management.</p></li></ul>
<p>We are hiring experienced Field Sales Executives for a leading FMCG distribution company in Oman. The selected candidates will be responsible for promoting a wide portfolio of food, beverage, and consumer products across retail, wholesale, modern trade, general trade, and HORECA channels. The role requires building strong customer relationships, expanding market coverage, achieving sales targets, and ensuring excellent product availability across the assigned territory.</p><p>Roles & Responsibilities:</p><ul><li>Promote and sell FMCG products to retail outlets, supermarkets, wholesalers, and HORECA customers.</li><li>Generate sales orders and achieve monthly sales and distribution targets.</li><li>Develop new business opportunities and expand the customer base.</li><li>Build and maintain strong relationships with existing customers.</li><li>Ensure product availability, visibility, merchandising, and shelf presence at customer outlets.</li><li>Introduce new products and execute promotional activities.</li><li>Monitor competitor activities, pricing, and market trends.</li><li>Coordinate with warehouse, logistics, and merchandising teams to ensure timely product delivery.</li><li>Ensure timely collection of payments as per company policy.</li><li>Prepare daily sales reports, customer visit reports, and market feedback.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree or Master's Degree.</li><li>26 years of experience in FMCG field sales or distribution.</li><li>Experience handling Retail, General Trade, Modern Trade, or HORECA customers.</li><li>Strong communication, negotiation, and customer relationship management skills.</li><li>Ability to achieve sales targets and develop new business.</li><li>GCC/Oman FMCG market experience is an added advantage.</li><li>Valid Oman Driving Licence or Original GCC Driving Licence preferred.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>What We’re Looking For</b></p><ul><li><b>8–12 years</b> of B2B/B2G sales experience with proven target achievement.</li><li>Strong <b>GCC experience; Oman experience preferred</b>.</li><li>Experience in <b>SaaS, ERP, FinTech, e-invoicing, tax technology, or compliance solutions</b> preferred.</li><li>Strong enterprise sales and <b>CXO-level communication</b> skills.</li><li>Experience building and leveraging <b>partner ecosystems</b>.</li><li>Good understanding of <b>SaaS, ERP, APIs, finance, VAT, and tax compliance</b>.</li><li><b>English and Hindi mandatory; Arabic is a plus.</b></li><li>Strong <b>hunter mindset</b>, ownership, persistence, and ability to work independently.</li><li>Willingness to be <b>field-oriented, mobile, and highly relationship-driven</b>.</li></ul><p><b>Why Join COVORO?</b></p><ul><li>Build a <b>new market from the ground up</b>.</li><li>Own a high-growth opportunity driven by <b>Oman’s e-invoicing transformation</b>.</li><li>Work with an AI-first product backed by <b>Perennial Systems</b>.</li><li>Opportunity to grow into <b>team leadership and wider GCC market ownership</b>.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>What You’ll Do</b></p><ul><li>Own <b>revenue targets and sales growth</b> for Oman.</li><li>Drive the complete <b>B2B/B2G sales cycle</b> from prospecting to closure.</li><li>Build relationships with <b>CFOs, CIOs, CEOs, and senior decision-makers</b>.</li><li>Develop and manage partnerships with <b>ERP vendors, SIs, CA/audit firms, and tax consultants</b>.</li><li>Build COVORO’s presence across Oman through <b>enterprise sales, events, associations, and business networks</b>.</li><li>Generate and manage a strong sales pipeline and maintain accurate CRM/forecasting.</li><li>Work closely with <b>Marketing, SDR, Pre-Sales, Product, and Delivery teams</b> across India and UAE.</li><li>Act as the <b>face of COVORO in Oman</b> and build the market from the ground up.</li></ul><p><br></p></div>
<p>Identify and develop new customers in construction, infrastructure, utilities, industrial, commercial, and government sectors. Promote GRP/FRP panel water tanks, SMC electrical enclosures, and related composite products. Conduct customer visits, technical presentations, and product demonstrations. Prepare quotations, technical proposals, and tender documentation. Follow up on inquiries, negotiate pricing, and close sales orders. Build and maintain long-term relationships with consultants, contractors, distributors, OEMs, and project owners. Coordinate with engineering, production, and logistics teams to ensure timely order execution. Monitor market trends, competitor activities, and customer requirements. Participate in exhibitions, trade shows, and industry networking events. Prepare weekly sales reports, forecasts, and market intelligence reports. Achieve monthly and annual sales targets. Support customers with product selection and application guidance. Ensure excellent after-sales service and customer satisfaction.</p><p><strong>Desired Candidate Profile</strong></p><h2>Preferred candidate profile</h2><p>Strong communication and negotiation skills. Excellent presentation and customer relationship management abilities. Technical understanding of composite manufacturing products. Ability to read engineering drawings and technical specifications. Knowledge of tendering and project sales. Proficiency in Microsoft Office and CRM software. Strong analytical and problem-solving skills. Ability to work independently and as part of a team. Willingness to travel for customer visits and project meetings. 25 years of sales experience in industrial products, composite materials, water storage systems, electrical enclosures, or construction materials. Experience in B2B sales and project-based selling is preferred. Knowledge of GRP/FRP products, SMC molding technology, and hydraulic press manufacturing processes is an advantage.</p>
<p><br></p><p><strong>Scope of Position</strong></p><p>As Sales Executive Groups & Events, you will work closely with the Director of Commercial Strategy, Sales leadership and the wider Sales & Marketing team to drive group and events business and achieve or exceed monthly, quarterly, and annual revenue targets. The role focuses on generating, developing, and converting business across corporate groups, meetings, incentives, conferences, exhibitions, weddings, social events, and other group and event segments. You will be responsible for identifying new business opportunities, developing and maintaining strong relationships with corporate clients, event planners, agencies, Destination Management Companies (DMCs), Professional Conference Organisers (PCOs), and other key partners. The role requires a proactive approach to business development, account management, sales calls, client entertainment, site inspections, proposals, and market development while positioning Mandarin Oriental, Muscat as a preferred luxury destination for groups, meetings, and events.</p><p><strong>Responsibilities</strong></p><ul><li>Understand, communicate, and adhere to all corporate and hotel policies and standard operating procedures.</li><li>Ensure all business activities and decisions comply with the MOHG Code of Conduct and applicable laws, rules, and regulations.</li><li>Fully understand and support Mandarin Oriental, Muscat s People & Culture strategic policies.</li><li>Support all learning and development activities as required.</li><li>Safeguard confidential information and personal data relating to guests, customers, colleagues, and the hotel.</li><li>Support and adhere to all policies and procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li><li>Ensure compliance with the MOHG Social Media Policy.</li><li>Act as a hotel and brand ambassador at all times.</li><li>Carry out any additional duties requested by management related to hotel operational activities.</li><li>Generate, develop, and maintain group and event business within assigned markets and segments through proactive sales activities.</li><li>Develop and maintain productive relationships with corporate clients, event planners, agencies, DMCs, PCOs, wedding planners, and other key group and event partners.</li><li>Identify and develop new business opportunities to increase group room revenue, event revenue, banquet revenue, occupancy, and overall market share.</li><li>Conduct face-to-face sales calls, telephone calls, client entertainment, presentations, and site inspections.</li><li>Implement and execute Groups & Events sales objectives, strategies, and action plans to achieve and exceed assigned targets.</li><li>Manage assigned accounts and continuously evaluate their production, potential, and performance.</li><li>Proactively solicit new group, meeting, conference, incentive, wedding, and social event opportunities.</li><li>Follow up on group and event enquiries and opportunities in a timely manner to maximize conversion.</li><li>Prepare and present proposals, offers, and presentations in line with client requirements and the hotel s commercial strategy.</li><li>Conduct detailed site inspections and showcase the hotel s guestrooms, restaurants, ballroom, meeting rooms, and event facilities to prospective clients.</li><li>Work closely with the Conference & Events team to ensure a smooth transition of confirmed business and accurate communication of client requirements.</li><li>Maintain awareness of Groups & Events market trends, booking patterns, customer preferences, demand periods, and competitor activities.</li><li>Monitor competitors event facilities, group offerings, packages, promotions, and market activity and report relevant threats and opportunities.</li><li>Develop strong and productive relationships with existing business partners while actively identifying potential new clients and accounts.</li><li>Ensure negotiated agreements, rates, packages, and selling strategies are adhered to and maximize upselling opportunities whenever possible.</li><li>Conduct regular account reviews and recommend actions to increase group and event production from key accounts.</li><li>Maintain accurate and up-to-date information regarding assigned accounts, sales activities, leads, opportunities, definite business, and production in the relevant systems in accordance with MOHG standards.</li><li>Respond to client and partner requests within the time frames established by the company.</li><li>Participate in sales activities, roadshows, trade events, exhibitions, sales missions, networking events, and relevant industry functions as required.</li><li>Attend major events in the hotel and city as requested by the Department Head.</li><li>Cross-sell Mandarin Oriental properties worldwide whenever appropriate and identify opportunities to generate business across the Group.</li><li>Support customer loyalty and Mandarin Oriental brand standards by delivering service excellence throughout the customer journey.</li><li>Build strong relationships with customers, guests, and colleagues to understand their needs and provide effective solutions.</li><li>Participate in client entertainment activities with the Sales Department.</li><li>Conduct joint sales calls with the Sales team as required.</li><li>Establish and maintain files and databases for Groups & Events accounts and assist Sales leadership in maintaining the account management system.</li><li>Attend weekly and monthly departmental meetings and prepare relevant account performance updates, conversion information, market intelligence, and client feedback.</li><li>Understand the overall Groups & Events market, including competitors strengths and weaknesses, economic trends, supply and demand, and key developments within the local and international MICE market.</li><li>Work closely with Conference & Events, Revenue, Reservations, Food & Beverage, Banquets, Culinary, Front Office, Marketing, and other relevant departments to ensure opportunities are effectively converted and client expectations are met.</li><li>Support the optimization of event space, group room blocks, and revenue opportunities in collaboration with Revenue and Conference & Events teams.</li><li>Handle guest or client concerns professionally and support the resolution of any disputes when required.</li><li>Maintain an excellent working relationship with all colleagues and departments across the hotel.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Understand, communicate, and adhere to all corporate and hotel policies and standard operating procedures.</li><li>Ensure all business activities and decisions comply with the MOHG Code of Conduct and applicable laws, rules, and regulations.</li><li>Fully understand and support Mandarin Oriental, Muscat s People & Culture strategic policies.</li><li>Support all learning and development activities as required.</li><li>Safeguard confidential information and personal data relating to guests, customers, colleagues, and the hotel.</li><li>Support and adhere to all policies and procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li><li>Ensure compliance with the MOHG Social Media Policy.</li><li>Act as a hotel and brand ambassador at all times.</li><li>Carry out any additional duties requested by management related to hotel operational activities.</li><li>Generate, develop, and maintain group and event business within assigned markets and segments through proactive sales activities.</li><li>Develop and maintain productive relationships with corporate clients, event planners, agencies, DMCs, PCOs, wedding planners, and other key group and event partners.</li><li>Identify and develop new business opportunities to increase group room revenue, event revenue, banquet revenue, occupancy, and overall market share.</li><li>Conduct face-to-face sales calls, telephone calls, client entertainment, presentations, and site inspections.</li><li>Implement and execute Groups & Events sales objectives, strategies, and action plans to achieve and exceed assigned targets.</li><li>Manage assigned accounts and continuously evaluate their production, potential, and performance.</li><li>Proactively solicit new group, meeting, conference, incentive, wedding, and social event opportunities.</li><li>Follow up on group and event enquiries and opportunities in a timely manner to maximize conversion.</li><li>Prepare and present proposals, offers, and presentations in line with client requirements and the hotel s commercial strategy.</li><li>Conduct detailed site inspections and showcase the hotel s guestrooms, restaurants, ballroom, meeting rooms, and event facilities to prospective clients.</li><li>Work closely with the Conference & Events team to ensure a smooth transition of confirmed business and accurate communication of client requirements.</li><li>Maintain awareness of Groups & Events market trends, booking patterns, customer preferences, demand periods, and competitor activities.</li><li>Monitor competitors event facilities, group offerings, packages, promotions, and market activity and report relevant threats and opportunities.</li><li>Develop strong and productive relationships with existing business partners while actively identifying potential new clients and accounts.</li><li>Ensure negotiated agreements, rates, packages, and selling strategies are adhered to and maximize upselling opportunities whenever possible.</li><li>Conduct regular account reviews and recommend actions to increase group and event production from key accounts.</li><li>Maintain accurate and up-to-date information regarding assigned accounts, sales activities, leads, opportunities, definite business, and production in the relevant systems in accordance with MOHG standards.</li><li>Respond to client and partner requests within the time frames established by the company.</li><li>Participate in sales activities, roadshows, trade events, exhibitions, sales missions, networking events, and relevant industry functions as required.</li><li>Attend major events in the hotel and city as requested by the Department Head.</li><li>Cross-sell Mandarin Oriental properties worldwide whenever appropriate and identify opportunities to generate business across the Group.</li><li>Support customer loyalty and Mandarin Oriental brand standards by delivering service excellence throughout the customer journey.</li><li>Build strong relationships with customers, guests, and colleagues to understand their needs and provide effective solutions.</li><li>Participate in client entertainment activities with the Sales Department.</li><li>Conduct joint sales calls with the Sales team as required.</li><li>Establish and maintain files and databases for Groups & Events accounts and assist Sales leadership in maintaining the account management system.</li><li>Attend weekly and monthly departmental meetings and prepare relevant account performance updates, conversion information, market intelligence, and client feedback.</li><li>Understand the overall Groups & Events market, including competitors strengths and weaknesses, economic trends, supply and demand, and key developments within the local and international MICE market.</li><li>Work closely with Conference & Events, Revenue, Reservations, Food & Beverage, Banquets, Culinary, Front Office, Marketing, and other relevant departments to ensure opportunities are effectively converted and client expectations are met.</li><li>Support the optimization of event space, group room blocks, and revenue opportunities in collaboration with Revenue and Conference & Events teams.</li><li>Handle guest or client concerns professionally and support the resolution of any disputes when required.</li><li>Maintain an excellent working relationship with all colleagues and departments across the hotel.</li><li>Set a positive example and consistently demonstrate Mandarin Oriental standards and values.</li></ul>
<p><h4>Job summary</h4>
<p>The Groups & Events Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 2 years experience in sales and marketing, guest services, front desk, or related professional roles. OR</li>
<li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing sales activities</strong></p>
<ul>
<li>Manages sales efforts for the hotel including local corporate and social catering.</li>
<li>Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.</li>
<li>Responds to incoming catering opportunities for the hotel.</li>
<li>Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.</li>
<li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li>
<li>Closes the best opportunities for the hotel based on market conditions and hotel needs.</li>
<li>Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.</li>
<li>Designs, develops and sells creative catered events.</li>
<li>Maximizes revenue by up-selling packages and creative food and beverage.</li>
<li>Manages catering sales revenue and operation budgets, and provides forecasting reports.</li>
<li>Develops menus which drive sales.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li>
<li>Participates in and practices daily service basics of the brand.</li>
<li>Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.</li>
<li>Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company.</li>
</ul>
<p><strong>Providing exceptional customer service</strong></p>
<ul>
<li>Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction.</li>
<li>Executes and supports the company’s Customer Service Standards and hotel’s Brand Standards.</li>
<li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li>
<li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li>
<li>Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solutions both prior to, and during the program/event.</li>
<li>Develops a close working relationship with operations to ensure execution of strategies at the hotel level.</li>
</ul>
<h4>Additional responsibilities</h4>
<ul>
<li>Performs other duties, as assigned, to meet business needs.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Job summary</h4>
<p>The groups & events sales manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 2 years experience in sales and marketing, guest services, front desk, or related professional.</li>
<li>OR 2-year degree from an accredited university in business administration, marketing, hotel and restaurant management, or related major; no work experience required.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing sales activities</strong></p>
<ul>
<li>Manages sales efforts for the hotel including local corporate and social catering.</li>
<li>Works collaboratively with off-property sales channels (e.g., sales office, area sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.</li>
<li>Responds to incoming catering opportunities for the hotel.</li>
<li>Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.</li>
<li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li>
<li>Closes the best opportunities for the hotel based on market conditions and hotel needs.</li>
<li>Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.</li>
<li>Designs, develops and sells creative catered events.</li>
<li>Maximizes revenue by up-selling packages and creative food and beverage.</li>
<li>Manages catering sales revenue and operation budgets, and provides forecasting reports.</li>
<li>Develops menus which drive sales.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li>
<li>Participates in and practices daily service basics of the brand.</li>
<li>Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.</li>
<li>Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company.</li>
</ul>
<p><strong>Providing exceptional customer service</strong></p>
<ul>
<li>Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction.</li>
<li>Executes and supports the company’s customer service standards and hotel’s brand standards.</li>
<li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li>
<li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li>
<li>Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solutions both prior to, and during the program/event.</li>
<li>Develops a close working relationship with operations to ensure execution of strategies at the hotel level.</li>
</ul>
<h4>Additional responsibilities</h4>
<ul>
<li>Performs other duties, as assigned, to meet business needs.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Job summary</h4>
<p>The groups & events sales manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 2 years experience in sales and marketing, guest services, front desk, or related professional area. OR</li>
<li>2-year degree from an accredited university in business administration, marketing, hotel and restaurant management, or related major; no work experience required.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing sales activities</strong></p>
<ul>
<li>Manages sales efforts for the hotel including local corporate and social catering.</li>
<li>Works collaboratively with off-property sales channels (e.g., sales office, area sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.</li>
<li>Responds to incoming catering opportunities for the hotel.</li>
<li>Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.</li>
<li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li>
<li>Closes the best opportunities for the hotel based on market conditions and hotel needs.</li>
<li>Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.</li>
<li>Designs, develops and sells creative catered events.</li>
<li>Maximizes revenue by up-selling packages and creative food and beverage.</li>
<li>Manages catering sales revenue and operation budgets, and provides forecasting reports.</li>
<li>Develops menus which drive sales.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence).</li>
<li>Participates in and practices daily service basics of the brand.</li>
<li>Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.</li>
<li>Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company.</li>
</ul>
<p><strong>Providing exceptional customer service</strong></p>
<ul>
<li>Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction.</li>
<li>Executes and supports the company’s customer service standards and hotel’s brand standards.</li>
<li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li>
<li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li>
<li>Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solutions both prior to, and during the program/event.</li>
<li>Develops a close working relationship with operations to ensure execution of strategies at the hotel level.</li>
</ul>
<h4>Additional responsibilities</h4>
<ul>
<li>Performs other duties, as assigned, to meet business needs.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Silkor is hiring a <b>Sales Consultant</b> to join our team in the GCC.</p><p>We are looking for a strong <b>sales and customer service professional</b> who can confidently manage client consultations, follow up on leads, cross-sell services and achieve monthly sales targets.</p><p><b>What we are looking for:</b></p><ul><li>3–5 years of experience in sales, customer service or a commercial role</li><li>Strong communication and negotiation skills</li><li>Proven ability to close sales and achieve targets</li><li>Professional approach with premium clients</li><li>Energetic, proactive and results-driven personality</li><li>Experience in aesthetics, beauty, luxury retail, hospitality or premium services is an advantage</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Exceptional communication skills to effectively engage with clients and present solutions.</li><li>Strong analytical skills for market research and performance analysis.</li><li>Proficiency in sales presentation techniques to captivate and inform potential clients.</li><li>Ability to collaborate with cross-functional teams, particularly marketing and product development.</li><li>Networking abilities to build relationships and enhance business opportunities.</li><li>Adaptability to stay current with industry trends and competitor strategies.</li><li>Leadership skills to mentor and support new team members in their development.</li></ul></div>
<p>As part of Sales team of OCI, to assist and coordinate in after-sale services for the New Market and Kuwait based customers of OCI including order processing, payment requests, timely confirmation/requests, dispatches and provide support to the Sales staff for processing the sales orders.</p><p>To assist and coordinate with New Market and Kuwait Region customers for order processing, production status, material testing, payment status and shipment status in addition to it provide maximum support to commercial team to achieve the department goals.</p><h3>Key Deliverables to and through the Head of Department :</h3><ul><li>Responsible for providing customer services support for the New Market and Kuwait Region customers after confirming the order from the sales team.</li><li>Ensure timely generation of sales order and its processing.</li><li>To support commercial team to achieve the department targets mainly sales & CM.</li><li>To coordinate with supply chain, R&D & Quality team from order processing to the shipment of the material.</li><li>Responsible for ensuring accurate stock allocation against customer demands</li><li>Receive and ensure timely processing and resolution of customer complaints.</li><li>Communicate with the sales team and customers on orders, deliveries, stock and any information required to complete or requested upon.</li><li>Coordinate with the quality control department to issue the test certificates of the products for the clients in a time-bound manner.</li><li>Coordinate with the quality control department for arranging inspection of the finished goods by the customers including coordinating for accommodation/travel for the customers.</li><li>Responsible for coordinating with the logistics/stores for arranging trailers for dispatch and for generating proper documentation for export of the materials.</li><li>Coordinating with sales staff/Internal departments and customers on manufacturing progress, delivery schedules, payment status and dispatch clearances.</li></ul><p><strong>Desired Candidate Profile</strong></p><h3>Qualifications :</h3><ul><li>Bachelor of Commerce / Bachelor of Science or equivalent degree</li></ul><h3>Skills/Knowledge :</h3><ul><li>Excellent written and verbal communication in English</li><li>Good organization skills</li><li>Good in working in diverse environment.</li><li>Good analytical and statistical skills.</li><li>Good interpersonal skills.</li><li>Ability to manage internal and external customers.</li><li>Excellent negotiation skills</li></ul><h3>Business Understanding :</h3><ul><li>Good understanding of the customer support services activities.</li></ul>
<p><h4>Position objective:</h4>
<p>The sales associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the store manager or assistant store manager.</p>
<h4>Key responsibility:</h4>
<p><strong>Customer service:</strong><br>
<li>Greet customers and assist them in selecting products that meet their needs.</li>
<li>Convert window shoppers into buyers through proactive engagement.</li>
<li>Promote the company's loyalty program to encourage repeat sales.</li>
<li>Deliver top-tier customer service by following the company’s GUEST model (Greet, Understand, Explain, Sell, Thank).</li>
<li>Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities.</li>
<li>Educate customers on product features, benefits, materials, and care instructions.</li>
</p>
<p><strong>Grooming / attitude / knowledge:</strong><br>
<li>Always present a well-groomed and professional appearance.</li>
<li>Be flexible and available to work extended hours during peak sales periods.</li>
<li>Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations.</li>
</p>
<p><strong>Merchandising:</strong><br>
<li>Ensure products are displayed in an attractive manner according to store layout standards.</li>
<li>Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items.</li>
<li>Record and maintain accurate inventory records for incoming and outgoing stock.</li>
<li>Upsell and cross-sell products to increase sales opportunities.</li>
<li>Maintain strong knowledge of product inventory and promotions to communicate effectively with customers.</li>
</p>
<p><strong>Process:</strong><br>
<li>Efficiently operate the point of sale (POS) system for billing and transactions.</li>
<li>Balance the cash till at the start and end of shifts.</li>
<li>Accurately process payments through cash, credit cards, vouchers, or automatic debits.</li>
<li>Issue receipts, refunds, and change to customers correctly.</li>
<li>Maintain vigilance regarding store security and ensure all loss prevention policies are followed.</li>
<li>Replenish and re-merchandise stock on the sales floor to ensure product availability at all times.</li>
</p>
<h4>Desired qualification:</h4>
<p>The ideal sales associate in a retail company should have a bachelor’s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience. Previous experience in a sales role is preferred.</p></p><p></p>
<p><h4>Position objective:</h4>
<p>The sales associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the store manager or assistant store manager.</p>
<h4>Key responsibility:</h4>
<p><strong>Customer service:</strong><br>
<li>Greet customers and assist them in selecting products that meet their needs.</li>
<li>Convert window shoppers into buyers through proactive engagement.</li>
<li>Promote the company's loyalty program to encourage repeat sales.</li>
<li>Deliver top-tier customer service by following the company’s GUEST model (Greet, Understand, Explain, Sell, Thank).</li>
<li>Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities.</li>
<li>Educate customers on product features, benefits, materials, and care instructions.</li>
</p>
<p><strong>Grooming, attitude, and knowledge:</strong><br>
<li>Always present a well-groomed and professional appearance.</li>
<li>Be flexible and available to work extended hours during peak sales periods.</li>
<li>Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations.</li>
</p>
<p><strong>Merchandising:</strong><br>
<li>Ensure products are displayed in an attractive manner according to store layout standards.</li>
<li>Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items.</li>
<li>Record and maintain accurate inventory records for incoming and outgoing stock.</li>
<li>Upsell and cross-sell products to increase sales opportunities.</li>
<li>Maintain strong knowledge of product inventory and promotions to communicate effectively with customers.</li>
</p>
<p><strong>Process:</strong><br>
<li>Efficiently operate the point of sale (POS) system for billing and transactions.</li>
<li>Balance the cash till at the start and end of shifts.</li>
<li>Accurately process payments through cash, credit cards, vouchers, or automatic debits.</li>
<li>Issue receipts, refunds, and change to customers correctly.</li>
<li>Maintain vigilance regarding store security and ensure all loss prevention policies are followed.</li>
<li>Replenish and re-merchandise stock on the sales floor to ensure product availability at all times.</li>
</p>
<h4>Desired qualification:</h4>
<p>The ideal sales associate in a retail company should have a bachelor’s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience. Previous experience in a sales role is preferred.</p></p><p></p>
<p>We are seeking an experienced Business Development Specialist with a strong background in ISO certification services to drive business growth, develop client relationships, and manage the complete sales cycle from lead generation through to closure and renewal. Lead Generation & Business Development Generate, qualify, and follow up on new business leads. Conduct sales calls and meetings with prospective corporate clients. Promote ISO certification services, including ISO 9001, ISO 14001, ISO 45001, ISO 27001 , and other relevant standards. Develop and maintain strong relationships with prospective and existing clients. Negotiate commercial terms and pricing and drive opportunities through to successful closure. Proposal & Commercial Management Understand client requirements, including organization size, employee strength, industry, and scope, to determine appropriate audit requirements. Prepare accurate cost estimates in line with established pricing guidelines. Develop and submit professional commercial proposals to prospective clients. Follow up on proposals and manage the sales process through to contract confirmation. Client Management & Renewals Maintain regular communication with existing clients and ensure a high level of client satisfaction. Manage client relationships in preparation for annual surveillance audits and certification renewals. Drive renewals throughout the three-year certification cycle. Identify and promote opportunities for additional services, including internal auditor training and integrated management systems. Sales Pipeline & Reporting Maintain accurate records of client interactions, opportunities, and pipeline stages in Salesforce . Monitor sales performance and follow up on outstanding opportunities. Prepare weekly sales reports covering closed business, lost opportunities, pipeline status, and projected revenue.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business, Marketing, Commerce, Engineering, or a related discipline.</li><li>5-6 years of overall professional experience in sales or business development.</li><li>2-3 years of experience working with an ISO certification body is strongly preferred.</li><li>Good understanding of ISO certification processes and the purpose of key standards such as ISO 9001, ISO 14001, ISO 45001, and ISO 27001.</li><li>Proven experience in B2B sales, lead generation, negotiation, and client relationship management.</li><li>Strong communication, interpersonal, and presentation skills.</li><li>Experience using Salesforce or other CRM platforms is an advantage.</li></ul>