Telesales Jobs in Oman
617 Jobs Found
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience <br>• H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES <br>Taking an Entrepreneurial Approach to Driving the Restaurant Business <br>• Understands financial opportunities by surveying restaurant demand.<br>• Partners with key individuals in the local community to assess opportunities.<br>• Identifies and analyzes competitors.<br>• Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action.<br>• Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues.<br>Leading Significant Marketing/Public Relations/Media Activities<br>• Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable.<br>• Supports on-site/off-site public relations opportunities to promote the restaurant.<br>• Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies.<br>• Serves as the primary point of contact for restaurant events.<br>• Participates in local networking activities, which are often off-property, in support of the restaurant.<br>Managing Day-to-Day Restaurant Operations <br>• Supervises and manages employees.<br>• Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Conducts daily "taste panels" to educate, drive sales and create sales goals.<br>• Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc.<br>• Monitors compliance with all applicable laws and regulations.<br>• Monitors adherence to liquor control policies and procedures.<br>• Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear.<br>• Monitors alcohol beverage service for compliance with local laws.<br>• Monitors compliance with all food & beverage policies, standards and procedures, including food handling and sanitation standards.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Advocates sound financial/business decision making.<br>• Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>Fostering an Environment that Creates Exciting and Memorable Guest Experiences <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants..<br>• Addresses guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Verifies corrective action is taken to continuously improve service results.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>Managing and Conducting Human Resource and Talent Management Activities <br>• Actively participates in the hiring process to identify the right talent to support the outlet's concept.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Facilitates the fair and equal treatment of employees.<br>• Strives to improve employee retention.<br>• Monitors employee attendance of on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Encourages recognition of employees across areas of responsibility.<br>• Establishes and maintains open, collaborative relationships with employees and encourages employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and the work.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others.<br>• Demonstrates honesty/integrity and models appropriate behaviors by leading by example and serving as a role model.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish own work.<br>• Monitors and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Manages staffing levels to meet guest service standards, operational needs, guest service, and financial objectives.<br>• Provides work-related training, supervising, follow-up and hands-on management.<br>Additional Responsibilities<br>• Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry, attending educational workshops, reviewing professional publications, establishing personal networks, and/or benchmarking state-of-the-art practices.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience <br>• H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES <br>Taking an Entrepreneurial Approach to Driving the Restaurant Business <br>• Understands financial opportunities by surveying restaurant demand.<br>• Partners with key individuals in the local community to assess opportunities.<br>• Identifies and analyzes competitors.<br>• Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action.<br>• Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues.<br>Leading Significant Marketing/Public Relations/Media Activities<br>• Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable.<br>• Supports on-site/off-site public relations opportunities to promote the restaurant.<br>• Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies.<br>• Serves as the primary point of contact for restaurant events.<br>• Participates in local networking activities, which are often off-property, in support of the restaurant.<br>Managing Day-to-Day Restaurant Operations <br>• Supervises and manages employees.<br>• Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Conducts daily "taste panels" to educate, drive sales and create sales goals.<br>• Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc.<br>• Monitors compliance with all applicable laws and regulations.<br>• Monitors adherence to liquor control policies and procedures.<br>• Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear.<br>• Monitors alcohol beverage service for compliance with local laws.<br>• Monitors compliance with all food & beverage policies, standards and procedures, including food handling and sanitation standards.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Advocates sound financial/business decision making.<br>• Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>Fostering an Environment that Creates Exciting and Memorable Guest Experiences <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants..<br>• Addresses guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Verifies corrective action is taken to continuously improve service results.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>Managing and Conducting Human Resource and Talent Management Activities <br>• Actively participates in the hiring process to identify the right talent to support the outlet's concept.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Facilitates the fair and equal treatment of employees.<br>• Strives to improve employee retention.<br>• Monitors employee attendance of on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Encourages recognition of employees across areas of responsibility.<br>• Establishes and maintains open, collaborative relationships with employees and encourages employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and the work.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others.<br>• Demonstrates honesty/integrity and models appropriate behaviors by leading by example and serving as a role model.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish own work.<br>• Monitors and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Manages staffing levels to meet guest service standards, operational needs, guest service, and financial objectives.<br>• Provides work-related training, supervising, follow-up and hands-on management.<br>Additional Responsibilities<br>• Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry, attending educational workshops, reviewing professional publications, establishing personal networks, and/or benchmarking state-of-the-art practices.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<br><strong>Operation Specialist</strong><br><p> Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p><em>Who ever said ‘‘the sky is the limit’’ never spoke to you! Because for you it’s the beginning</em> <strong>DHL Global Forwarding</strong> has an opening for <strong>Operation Specialist</strong> <strong>in</strong> <strong>Muscat, Oman</strong><strong>.</strong></p><br><br> <p>Join us in connecting people and improving lives!</p><br><br> <p><strong>In this Operation Specialist position </strong></p><br><br> <ul> <li>Under supervision, support delivery of customer operations processes and activities</li> <li>Provide administrative support such as taking orders from customer interface, check & enter received orders, shipping verifications, pricing verifications, etc.</li> <li>Assist with requests from sales such as quoting, exception deal management, historical account overview, billing corrections, etc.</li> <li>Collect/ deliver shipments within specified time by planning routes, liaising with external departments, timely communications, etc.</li> <li>Interact with import/ export departments for changes, make relevant changes and communicate adjustments to relevant stakeholders</li> <li>Carry out proper loading/ unloading of the loading unit/ loading security and report through appropriate tools such as scanning application, phones, etc.</li> <li>Maintain direct contact with dispatcher (inbound / outbound) and cartage driver</li> <li>Support events and exceptions, report back on the same</li> <li>Enter data into database or computerized system to maintain up-to-date stock records</li> <li>Access stored information, place orders or respond to enquiries such as inventory levels or delivery schedules</li> <li>Interface with shipping agencies, transport companies, and customers to verify delivery prices and schedules</li> <li>Follow and achieve compliance with established procedures and ensure proper usage of operations processes and policies</li> <li>Resolve recurring issues faced during delivery as per defined processes, systems and methods</li> </ul> <p><strong>Now, here is what we need from you!</strong></p><br><br> <p>Education Level</p><br><br> <br> <p>Vocational/Specialized/Technical/Certification</p><br><br> <br> <p>Experience Level</p><br><br> <br> <p> less than 2 years</p><br><br> <br> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<br><p>Some careers have more impact than others. </p><br><br><p><br>If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.</p><br><br><p><br>HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.</p><br><br><p><br>We are seeking an ambitious individual to join our CIB team within Operations - Cheque Processing team to focus on prompt, accurate processing of cheque-related documentation in line with procedures and compliance guidelines. You’ll undertake complex processing work, interpret instructions correctly and help the section meet agreed service level agreements and cut-off times. The role plays an important part in reducing errors, identifying common frauds or irregular transactions and taking appropriate action in line with procedures. You’ll also help maintain strong document management, data retention and business continuity practices. Success means high-quality processing with minimal errors, efficient handling of volume and timely resolution of issues raised by internal partners and verification or review teams. You’ll share knowledge with colleagues and step in to support smooth day-to-day operations when needed.</p><br><br><p><br>In this role, the key responsibilities are as below:</p><br><br><p><br>• Process complex cheque processing activities accurately and within agreed Service Level Agreements<br>• Interpret customer and internal instructions correctly and complete related documentation promptly<br>• Prioritize tasks to meet stringent cut-off times while maintaining quality and accuracy<br>• Identify common frauds, errors and irregular transactions and take action in line with procedures<br>• Maintain awareness of money laundering and other legal and regulatory requirements in day-to-day work<br>• Follow document management, data retention and business continuity requirements <br>• Record productivity and efficiency accurately in the E-TCS system<br>• Support colleagues with reference to technical issues and provide cover for other staff when required</p><br><br><br><p>To be successful in the role, you should meet the following requirements:</p><br><br><br><p>• Apply strong knowledge of operational procedures within a processing environment<br>• Use working knowledge of local regulatory and compliance requirements, including money laundering awareness<br>• Communicate clearly in English, both written and spoken, to resolve queries and process instructions <br>• Deliver high-quality customer service and resolve issues in line with Customer Experience Standards<br>• Manage planning, prioritization and time management to meet service level agreements and cut-off times<br>• Use computer literacy to support accurate processing, reporting and document handling<br>• Maintain structured approach to complex processing, checking and approvals with attention to detail<br>• Collaborate with colleagues by sharing knowledge and supporting team coverage when needed</p><br><br><br><p>You’ll achieve more at HSBC.</p><br><br><p><br>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.<br>Issued by The Hong Kong and Shanghai Banking Corporation Limited. </p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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Oman </div>
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<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Purpose is to carry out tasks related to the processing of employees’ visas and government related documents and ensures compliance with immigration and other relevant regulations. Responsible for the daily activities related to Government Relations including visa and license applications. Maintains open lines of communication with various Government and Municipal agencies<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 3 years experience in the government relations, human resources, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Government Relations, Human Resources, Business Administration, or related major; 1 year experience in the government relations, human resources, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Government Relations Activities<br>• Manages and ensures that various licenses requested for hotel, hotel associates or guest are filled and obtained on time.<br>• Monitors the visa, occupational card and passport expiration of all associates.<br>• Files visa applications for guests and employees and ensures a timely approval.<br>• Maintains a weekly cost overview with detailed justification.<br>• Arranges the coordination of associates’ departures at the airport at the end of their contract to ensure visa cancellation.<br>• Assists the Sales Department with leads from local companies and Government institutions.<br>• Assists with all Government matters where necessary.<br>• Works with relevant government agencies or departments to ensure documents are processed properly.<br>Managing Legal and Compliance Practices<br>• Ensures all food handling cards are filled, approved and renewed on time for all associates who have direct contact with guest.<br>• Maintains a passport & visa file system in the office.<br>• Ensures that front office maintains a proper guest passport file system.<br>• Ensures compliance with regulations relevant to Government Relations transactions and activities.<br>• Provides guidance to other departments to ensure that employees have the necessary documents.<br>• Ensures employee files contain required employment paperwork, related to visas or licenses. Ensures this information is properly maintained and secured for the required length of time.<br>• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.<br>• Communicates property rules and regulations via the employee handbook.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Purpose is to carry out tasks related to the processing of employees’ visas and government related documents and ensures compliance with immigration and other relevant regulations. Responsible for the daily activities related to Government Relations including visa and license applications. Maintains open lines of communication with various Government and Municipal agencies<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 3 years experience in the government relations, human resources, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Government Relations, Human Resources, Business Administration, or related major; 1 year experience in the government relations, human resources, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Government Relations Activities<br>• Manages and ensures that various licenses requested for hotel, hotel associates or guest are filled and obtained on time.<br>• Monitors the visa, occupational card and passport expiration of all associates.<br>• Files visa applications for guests and employees and ensures a timely approval.<br>• Maintains a weekly cost overview with detailed justification.<br>• Arranges the coordination of associates’ departures at the airport at the end of their contract to ensure visa cancellation.<br>• Assists the Sales Department with leads from local companies and Government institutions.<br>• Assists with all Government matters where necessary.<br>• Works with relevant government agencies or departments to ensure documents are processed properly.<br>Managing Legal and Compliance Practices<br>• Ensures all food handling cards are filled, approved and renewed on time for all associates who have direct contact with guest.<br>• Maintains a passport & visa file system in the office.<br>• Ensures that front office maintains a proper guest passport file system.<br>• Ensures compliance with regulations relevant to Government Relations transactions and activities.<br>• Provides guidance to other departments to ensure that employees have the necessary documents.<br>• Ensures employee files contain required employment paperwork, related to visas or licenses. Ensures this information is properly maintained and secured for the required length of time.<br>• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.<br>• Communicates property rules and regulations via the employee handbook.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Purpose is to carry out tasks related to the processing of employees’ visas and government related documents and ensures compliance with immigration and other relevant regulations. Responsible for the daily activities related to Government Relations including visa and license applications. Maintains open lines of communication with various Government and Municipal agencies<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 3 years experience in the government relations, human resources, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Government Relations, Human Resources, Business Administration, or related major; 1 year experience in the government relations, human resources, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Government Relations Activities<br>• Manages and ensures that various licenses requested for hotel, hotel associates or guest are filled and obtained on time.<br>• Monitors the visa, occupational card and passport expiration of all associates.<br>• Files visa applications for guests and employees and ensures a timely approval.<br>• Maintains a weekly cost overview with detailed justification.<br>• Arranges the coordination of associates’ departures at the airport at the end of their contract to ensure visa cancellation.<br>• Assists the Sales Department with leads from local companies and Government institutions.<br>• Assists with all Government matters where necessary.<br>• Works with relevant government agencies or departments to ensure documents are processed properly.<br>Managing Legal and Compliance Practices<br>• Ensures all food handling cards are filled, approved and renewed on time for all associates who have direct contact with guest.<br>• Maintains a passport & visa file system in the office.<br>• Ensures that front office maintains a proper guest passport file system.<br>• Ensures compliance with regulations relevant to Government Relations transactions and activities.<br>• Provides guidance to other departments to ensure that employees have the necessary documents.<br>• Ensures employee files contain required employment paperwork, related to visas or licenses. Ensures this information is properly maintained and secured for the required length of time.<br>• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.<br>• Communicates property rules and regulations via the employee handbook.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Do you picture yourself as a Digital Marketing Executive? At Crowne Plaza Resort Salalah, our goal is to make business travel work — and that’s where YOU come in.</span></p><br><p><span>When you join Crowne Plaza Resort Salalah, you are more than just your job title. We look for energetic, confident, and ambitious individuals who excel in their roles and help our guests succeed.</span></p><br><p><span>Set on 45 acres of beautiful tropical gardens and a long stretch of pristine sandy beach, Crowne Plaza Resort Salalah is perfectly positioned for business, meetings, and leisure travel.</span></p><br><p><span>We are currently seeking a motivated and creative Digital Marketing Executive to join our dynamic Marketing team. In this role, you will be responsible for executing digital marketing strategies across multiple online platforms to enhance brand awareness, drive traffic to our website, and generate bookings. The ideal candidate will have a passion for digital marketing, a strong understanding of the hospitality industry, and the ability to collaborate effectively with a diverse team to achieve business objectives.</span></p><br><p><span>A little taste of your day-to-day</span></p><br><p><span>Every day is different, but you’ll mostly be:</span></p><br><ul><li><p><span>Digital Campaigns: Assist in the planning, execution, and optimization of digital marketing campaigns across Google Ads, Facebook, Instagram, and other online channels.</span></p><br></li><li><p><span>SEO & Content Strategy: Collaborate with the content team to create SEO-friendly content that enhances organic search visibility and drives traffic to the hotel website.</span></p><br></li><li><p><span>Social Media Management: Develop and manage engaging social media content across platforms (Facebook, Instagram, LinkedIn, Twitter, etc.), including graphics, videos, and captions.</span></p><br></li><li><p><span>Email Marketing: Design and execute email marketing campaigns targeting existing and potential guests, promoting special offers, packages, and events.</span></p><br></li><li><p><span>PPC Advertising: Manage paid search campaigns on Google Ads and social media platforms, continuously analyzing performance and making recommendations for optimization.</span></p><br></li><li><p><span>Analytics & Reporting: Monitor and report on the performance of digital marketing efforts using tools such as Google Analytics, Facebook Insights, and others. Provide insights and recommendations to improve ROI.</span></p><br></li><li><p><span>Website Maintenance: Work closely with the website team to ensure content is up-to-date, aligned with marketing campaigns, and optimized for user experience and conversions.</span></p><br></li><li><p><span>Collaboration: Collaborate with the sales, PR, and design teams to create cohesive marketing strategies that align with overall business goals.</span></p><br></li></ul><p><span>What do we need from you?</span></p><br><ul><li><p><span>Education: Bachelor’s degree in Marketing, Communications, or a related field.</span></p><br></li><li><p><span>Experience: At least 2-3 years of experience in digital marketing, preferably in the hospitality or tourism sector.</span></p><br></li><li><p><span>Technical Skills: Proficiency in digital marketing tools (Google Analytics, Google Ads, SEMrush, Hootsuite, etc.) and a good understanding of SEO, PPC, email marketing, and social media management.</span></p><br></li><li><p><span>Creative Skills: Strong writing, design, and content creation abilities with a keen eye for detail.</span></p><br></li><li><p><span>Communication: Excellent written and verbal communication skills with the ability to engage audiences across various digital platforms.</span></p><br></li><li><p><span>Analytical Mindset: Ability to analyze campaign performance and use data to optimize marketing strategies.</span></p><br></li><li><p><span>Knowledge of the Hospitality Industry: Understanding of the unique challenges and opportunities in marketing for the hotel industry is a plus.</span></p><br></li></ul><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b><u>Purpose</u></b><b>:</b></p><br><ul><li>As part of the Quality Control function, being responsible to implement all aspects related to quality within the Operations section of the Company.</li></ul><p><b><u>Summary of the Job Role</u></b><b>:</b></p><br><ul><li>To implement quality within the Operations and in line with the quality plan, specifications & overall business plan.</li></ul><p><b><u>Authorities</u></b><b>:</b></p><br><p><u>Financial</u></p><br><ul><li>None.</li></ul><p><u>People</u></p><br><ul><li>None.</li></ul><p><u>Operational</u></p><br><ul><li>None.</li></ul><p><b><u>Key Deliverables</u></b><b>:</b></p><br><ul><li>Prepare test certificates as required by the Sales and Marketing department of OCI.</li><li>Assist the QC Manager and Assistant Manager in all third-party inspections of the finished goods in conjunction with the Customer Support Service department.</li><li>Ensure that the drums are arranged and scheduled for in the testing area of OCI.</li><li>Assist in testing and final packaging of materials at OCI.</li><li>Assist in testing of raw materials for manufacturing at OCI.</li><li>Ensure all cables manufactured are tested strictly according to the OCIs, clients, national and international specifications, and ensure they are fully compliant before dispatch from the Company premises.</li><li>Ensure the quality test plan is performed according to the clients’ requirements and in its absence within the company requirements.</li><li>Assist in performing Internal Test Type plan on the cables manufactured in a timely manner.</li><li>Prepare periodic reports to the management with regards to the material consumption, weight analysis, etc.</li></ul><p><b><u>Relationships (Internal)</u></b><b>:</b></p><br><ul><li>Production, Logistic, Procurement, Finance.</li></ul><p><b><u>Relationships (External)</u></b><b>:</b></p><br><ul><li>Customers, suppliers, Government / related ministries</li></ul><p><b><u>Qualifications</u></b><b>:</b></p><br><ul><li>A Diploma in Electrical engineering.</li></ul><p><b><u>Skills/Knowledge</u></b><b>:</b></p><br><ul><li>Good understanding of cable manufacturing operation and technology.</li><li>A hand on cable manufacturing analysis is must.</li><li>Knowledge of different methods testing, international standards, Computer literacy especially MS-Office.</li><li>Good interpersonal and communication skills.</li><li>Knowledge of the properties of the materials especially metals, polymers, etc.</li><li>Ability to perform under pressure.</li><li>Good problem-solving skill and quick decision making.</li><li>Knowledge of requirements of testing as per BS and ICE systems.</li></ul><p><b><u>Experience</u></b><b>:</b></p><br><ul><li>3+ years of experience in cable manufacturing facility QC.</li></ul><p><b><u>Business Understanding</u></b><b>:</b></p><br><ul><li>Good knowledge of cable industry.</li></ul><p><i><span>Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are. </span></i></p><br><p><br><i><span>All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.</span></i></p><br><p><i>Visit our DE&I Page to</i><i> learn more about Prysmian's commitments.</i></p><br><p>Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know.</p><br> </div>
<p><h4>About the role</h4>
<p>Our client is seeking a results-driven digital marketing manager (B2B) to lead and scale the company’s marketing strategy across paid, organic, outbound, and brand channels. This role combines strategic leadership with hands-on execution and is ideal for a growth-minded marketer who thrives in fast-paced environments, understands modern B2B marketing trends, and can drive measurable pipeline and revenue impact.</p>
<p>The digital marketing manager will own the full marketing funnel — from demand generation and lead nurturing to brand positioning and performance optimization — ensuring consistent growth, high-quality lead flow, and strong brand visibility. The ideal candidate is analytical, creative, execution-focused, and comfortable balancing strategy with day-to-day campaign management.</p>
<h4>Responsibilities</h4>
<strong>Strategy & marketing leadership</strong><br>
<li>Develop and execute a comprehensive B2B marketing strategy aligned with company growth goals</li>
<li>Own the marketing funnel end-to-end, from awareness and demand generation through lead nurturing and conversion</li>
<li>Partner closely with leadership and sales teams to align marketing initiatives with revenue objectives</li>
<li>Build, manage, and mentor high-performing marketing resources, agencies, or contractors as needed</li>
<li>Identify scalable growth opportunities across acquisition, retention, and brand channels</li>
<strong>Campaign management & growth execution</strong><br>
<li>Lead and optimize multi-channel marketing campaigns across paid media, SEO, outbound, email marketing, social media, partnerships, and content</li>
<li>Manage budgets and allocate spend strategically to maximize ROI and efficiency</li>
<li>Oversee campaign messaging, positioning, and creative direction to maintain brand consistency</li>
<li>Launch and manage performance-driven campaigns focused on pipeline growth and customer acquisition</li>
<li>Test new acquisition channels, campaign structures, audiences, and messaging to improve results</li>
<strong>Analytics, optimization & reporting</strong><br>
<li>Track and analyze campaign performance metrics including CAC, CPL, ROAS, conversion rates, traffic, MQLs, SQLs, and revenue attribution</li>
<li>Build dashboards and reports using platforms such as HubSpot, Google Analytics, Looker Studio, or other analytics tools</li>
<li>Use data-driven insights to refine targeting, messaging, budget allocation, and campaign strategy</li>
<li>Present actionable recommendations and performance updates to leadership regularly</li>
<li>Continuously optimize campaigns through A/B testing and experimentation</li>
<strong>Content, branding & messaging</strong><br>
<li>Collaborate with content, design, and technical teams to ensure cohesive execution across channels</li>
<li>Guide messaging strategy and brand positioning to strengthen market visibility and engagement</li>
<li>Support content initiatives including blogs, landing pages, outbound messaging, and campaign assets</li>
<li>Ensure all marketing efforts align with brand voice, customer pain points, and business objectives</li>
<strong>Cross-functional collaboration</strong><br>
<li>Work closely with sales teams to improve lead quality, funnel conversion, and campaign alignment</li>
<li>Coordinate with operations and product stakeholders to ensure marketing supports business priorities</li>
<li>Contribute to broader growth strategy discussions and go-to-market initiatives</li>
<h4>What makes you a perfect fit</h4>
<li>Strategic thinker who connects marketing execution to business outcomes</li>
<li>Hands-on operator comfortable managing campaigns and optimizing performance directly</li>
<li>Data-driven marketer who thrives on experimentation, testing, and continuous improvement</li>
<li>Creative storyteller capable of building compelling brand and campaign messaging</li>
<li>Strong communicator and collaborative leader who works effectively across teams</li>
<h4>Required experience & skills</h4>
<li>Proven experience in B2B marketing leadership roles such as head of marketing, growth lead, or senior marketing manager</li>
<li>Demonstrated success driving measurable growth through paid ads, outbound marketing, SEO, and organic channels</li>
<li>Strong understanding of modern B2B marketing tools and platforms including LinkedIn Ads, Google Ads, Meta Ads, HubSpot, analytics tools, and outbound systems</li>
<li>Experience balancing strategic planning with hands-on execution</li>
<li>Strong analytical mindset with experience interpreting performance data and optimizing campaigns accordingly</li>
<li>Excellent leadership, communication, and project management skills</li>
<h4>Preferred experience & skills</h4>
<li>Experience leading marketing functions in B2B service-based, SaaS, or professional industries</li>
<li>Background in account-based marketing (ABM) or performance-driven demand generation</li>
<li>Familiarity with CRM and automation platforms such as HubSpot, Salesforce, or Marketo</li>
<li>Experience managing cross-functional marketing teams or external agencies</li>
<li>Strong branding, storytelling, and positioning capabilities</li>
<li>Experience scaling marketing systems in high-growth environments</li>
<h4>What does a typical day look like?</h4>
<p>A digital marketing manager’s day is a mix of strategic planning, campaign execution, and performance analysis. You will:</p>
<li>Review campaign dashboards and optimize active marketing initiatives</li>
<li>Collaborate with leadership, sales, and content teams to align priorities and messaging</li>
<li>Launch and refine campaigns across paid and organic channels</li>
<li>Monitor lead flow, pipeline quality, and funnel conversion performance</li>
<li>Test new acquisition ideas, audience segments, creatives, and messaging strategies</li>
<li>Analyze campaign data and prepare actionable reports and recommendations</li>
<p>In essence: you are responsible for driving pipeline growth, strengthening brand visibility, and ensuring marketing efforts generate measurable business impact.</p>
<h4>Key metrics for success (KPIs)</h4>
<li>Marketing qualified leads (MQLs) and sales qualified leads (SQLs)</li>
<li>Customer acquisition cost (CAC) and marketing ROI</li>
<li>Website traffic and conversion rate growth</li>
<li>Lead-to-opportunity and opportunity-to-customer conversion rates</li>
<li>Paid campaign performance and ROAS</li>
<li>Brand visibility, engagement, and audience growth across channels</li>
<h4>Interview process</h4>
<li>Application review – assessment of experience and role alignment</li>
<li>Initial interview – discussion of background, marketing expertise, and growth mindset</li>
<li>Technical interview – deep dive into strategy, campaign management, analytics, and execution capabilities</li>
<li>Final interview – leadership and culture fit discussion with the client team</li>
<li>Offer & background verification</li></p><p></p>
<p><h4>About the role</h4>
<p>Our client is seeking a results-driven digital marketing manager (B2B) to lead and scale the company’s marketing strategy across paid, organic, outbound, and brand channels. This role combines strategic leadership with hands-on execution and is ideal for a growth-minded marketer who thrives in fast-paced environments, understands modern B2B marketing trends, and can drive measurable pipeline and revenue impact.</p>
<p>The digital marketing manager will own the full marketing funnel — from demand generation and lead nurturing to brand positioning and performance optimization — ensuring consistent growth, high-quality lead flow, and strong brand visibility. The ideal candidate is analytical, creative, execution-focused, and comfortable balancing strategy with day-to-day campaign management.</p>
<h4>Responsibilities</h4>
<strong>Strategy & marketing leadership</strong><br>
<li>Develop and execute a comprehensive B2B marketing strategy aligned with company growth goals</li>
<li>Own the marketing funnel end-to-end, from awareness and demand generation through lead nurturing and conversion</li>
<li>Partner closely with leadership and sales teams to align marketing initiatives with revenue objectives</li>
<li>Build, manage, and mentor high-performing marketing resources, agencies, or contractors as needed</li>
<li>Identify scalable growth opportunities across acquisition, retention, and brand channels</li>
<strong>Campaign management & growth execution</strong><br>
<li>Lead and optimize multi-channel marketing campaigns across paid media, SEO, outbound, email marketing, social media, partnerships, and content</li>
<li>Manage budgets and allocate spend strategically to maximize ROI and efficiency</li>
<li>Oversee campaign messaging, positioning, and creative direction to maintain brand consistency</li>
<li>Launch and manage performance-driven campaigns focused on pipeline growth and customer acquisition</li>
<li>Test new acquisition channels, campaign structures, audiences, and messaging to improve results</li>
<strong>Analytics, optimization & reporting</strong><br>
<li>Track and analyze campaign performance metrics including CAC, CPL, ROAS, conversion rates, traffic, MQLs, SQLs, and revenue attribution</li>
<li>Build dashboards and reports using platforms such as HubSpot, Google Analytics, Looker Studio, or other analytics tools</li>
<li>Use data-driven insights to refine targeting, messaging, budget allocation, and campaign strategy</li>
<li>Present actionable recommendations and performance updates to leadership regularly</li>
<li>Continuously optimize campaigns through A/B testing and experimentation</li>
<strong>Content, branding & messaging</strong><br>
<li>Collaborate with content, design, and technical teams to ensure cohesive execution across channels</li>
<li>Guide messaging strategy and brand positioning to strengthen market visibility and engagement</li>
<li>Support content initiatives including blogs, landing pages, outbound messaging, and campaign assets</li>
<li>Ensure all marketing efforts align with brand voice, customer pain points, and business objectives</li>
<strong>Cross-functional collaboration</strong><br>
<li>Work closely with sales teams to improve lead quality, funnel conversion, and campaign alignment</li>
<li>Coordinate with operations and product stakeholders to ensure marketing supports business priorities</li>
<li>Contribute to broader growth strategy discussions and go-to-market initiatives</li>
<h4>What makes you a perfect fit</h4>
<li>Strategic thinker who connects marketing execution to business outcomes</li>
<li>Hands-on operator comfortable managing campaigns and optimizing performance directly</li>
<li>Data-driven marketer who thrives on experimentation, testing, and continuous improvement</li>
<li>Creative storyteller capable of building compelling brand and campaign messaging</li>
<li>Strong communicator and collaborative leader who works effectively across teams</li>
<h4>Required experience & skills</h4>
<li>Proven experience in B2B marketing leadership roles such as head of marketing, growth lead, or senior marketing manager</li>
<li>Demonstrated success driving measurable growth through paid ads, outbound marketing, SEO, and organic channels</li>
<li>Strong understanding of modern B2B marketing tools and platforms including LinkedIn Ads, Google Ads, Meta Ads, HubSpot, analytics tools, and outbound systems</li>
<li>Experience balancing strategic planning with hands-on execution</li>
<li>Strong analytical mindset with experience interpreting performance data and optimizing campaigns accordingly</li>
<li>Excellent leadership, communication, and project management skills</li>
<h4>Preferred experience & skills</h4>
<li>Experience leading marketing functions in B2B service-based, SaaS, or professional industries</li>
<li>Background in account-based marketing (ABM) or performance-driven demand generation</li>
<li>Familiarity with CRM and automation platforms such as HubSpot, Salesforce, or Marketo</li>
<li>Experience managing cross-functional marketing teams or external agencies</li>
<li>Strong branding, storytelling, and positioning capabilities</li>
<li>Experience scaling marketing systems in high-growth environments</li>
<h4>What does a typical day look like?</h4>
<p>A digital marketing manager’s day is a mix of strategic planning, campaign execution, and performance analysis. You will:</p>
<li>Review campaign dashboards and optimize active marketing initiatives</li>
<li>Collaborate with leadership, sales, and content teams to align priorities and messaging</li>
<li>Launch and refine campaigns across paid and organic channels</li>
<li>Monitor lead flow, pipeline quality, and funnel conversion performance</li>
<li>Test new acquisition ideas, audience segments, creatives, and messaging strategies</li>
<li>Analyze campaign data and prepare actionable reports and recommendations</li>
<p>In essence: you are responsible for driving pipeline growth, strengthening brand visibility, and ensuring marketing efforts generate measurable business impact.</p>
<h4>Key metrics for success (KPIs)</h4>
<li>Marketing qualified leads (MQLs) and sales qualified leads (SQLs)</li>
<li>Customer acquisition cost (CAC) and marketing ROI</li>
<li>Website traffic and conversion rate growth</li>
<li>Lead-to-opportunity and opportunity-to-customer conversion rates</li>
<li>Paid campaign performance and ROAS</li>
<li>Brand visibility, engagement, and audience growth across channels</li>
<h4>Interview process</h4>
<li>Application review – assessment of experience and role alignment</li>
<li>Initial interview – discussion of background, marketing expertise, and growth mindset</li>
<li>Technical interview – deep dive into strategy, campaign management, analytics, and execution capabilities</li>
<li>Final interview – leadership and culture fit discussion with the client team</li>
<li>Offer & background verification</li></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for an Operations Manager to join our team and be part of our growth. If you're a team leader who is hungry for a new adventure, a multinational workplace is waiting for you. Manage and improve Local Shops operations through vendor management, optimizing processes & best practices as well as developing a strong local operations team. The key focus is to drive operational efficiency to support sales and growth locally. This role holder will oversee internal teams within Vendor Content + Vendor Operations + oversee outsourced content scanning teams Accountable for Local Shops operational performance including both commercial & operational KPI's Work with Head of Local Shops to shape the strategy/plan to achieve targets, ensuring regular reviews and pre-prioritisation Create and maintain a strong partnership with the Sales team; collaborate on strategy, priorities and opportunities Work with Regional Ops team to be the local market ops stakeholder; highlight opportunities, gain support and share any local initiatives Work closely with key accounts on performance, opportunities and leverage relationship to build local market insights Scope and deliver local initiatives to improve ops metrics quantified with data analysis Drive the team to deliver consistent results & improvements across all Local Shops verticals Consistently reviews performance, highlighting successes and areas of improvements supported by a target action plan Expert in local operational process/procedures, continually evaluating, simplifying, removing non-value adding tasks and auditing compliance Ability to think outside of the box, innovate where product/processes are not available and challenge ways of working Lead by example and provides in depth training to team Drive team focus on objective and goals by building a cohesive team that drive results through maximum efficiency Share best practices, successful initiatives with our markets to support</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>3+ years of relevant operational experience, ideally in Grocery operations or within the Food/Tech industry High proficiency in data analysis is a must-have Demonstrated experience with cost control, warehouse operations, inventory management, and root cause analysis High-level stakeholder management experience with the ability to influence across functions Strong grasp of operational processes and procedures, with a passion for continuous improvement and compliance auditing Direct line management experience with a genuine ability to build relationships, motivate teams, and manage upwards effectively Commitment to leading by example and developing your team through in-depth training and mentorship</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for an Operations Manager to join our team and be part of our growth. If you're a team leader who is hungry for a new adventure, a multinational workplace is waiting for you. Manage and improve Local Shops operations through vendor management, optimizing processes & best practices as well as developing a strong local operations team. The key focus is to drive operational efficiency to support sales and growth locally. This role holder will oversee internal teams within Vendor Content + Vendor Operations + oversee outsourced content scanning teams Accountable for Local Shops operational performance including both commercial & operational KPI's Work with Head of Local Shops to shape the strategy/plan to achieve targets, ensuring regular reviews and pre-prioritisation Create and maintain a strong partnership with the Sales team; collaborate on strategy, priorities and opportunities Work with Regional Ops team to be the local market ops stakeholder; highlight opportunities, gain support and share any local initiatives Work closely with key accounts on performance, opportunities and leverage relationship to build local market insights Scope and deliver local initiatives to improve ops metrics quantified with data analysis Drive the team to deliver consistent results & improvements across all Local Shops verticals Consistently reviews performance, highlighting successes and areas of improvements supported by a target action plan Expert in local operational process/procedures, continually evaluating, simplifying, removing non-value adding tasks and auditing compliance Ability to think outside of the box, innovate where product/processes are not available and challenge ways of working Lead by example and provides in depth training to team Drive team focus on objective and goals by building a cohesive team that drive results through maximum efficiency Share best practices, successful initiatives with our markets to support</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>3+ years of relevant operational experience, ideally in Grocery operations or within the Food/Tech industry</li><li>High proficiency in data analysis is a must-have</li><li>Demonstrated experience with cost control, warehouse operations, inventory management, and root cause analysis</li><li>High-level stakeholder management experience with the ability to influence across functions</li><li>Strong grasp of operational processes and procedures, with a passion for continuous improvement and compliance auditing</li><li>Direct line management experience with a genuine ability to build relationships, motivate teams, and manage upwards effectively</li><li>Commitment to leading by example and developing your team through in-depth training and mentorship</li></ul><p></p></section>
<p>Responsible for overseeing the overall performance of all restaurant outlets and operational support functions. The role drives revenue growth, profitability, operational efficiency, food quality, guest experience, team development, and compliance while ensuring the successful execution of the company's business objectives and strategic plans.
Key Accountabilities
1. Operations Leadership
• Lead and manage the daily operations of all assigned restaurant outlets.
• Develop and implement operational strategies aligned with organizational goals.
• Ensure consistency in service standards, food quality, cleanliness, and brand compliance across all locations.
• Monitor operational KPIs and implement corrective actions when required.
• Drive continuous improvement initiatives to enhance operational efficiency.
2. Business Performance & Profitability
• Achieve company sales, profitability, and growth targets.
• Review outlet P&L statements and key financial reports.
• Identify opportunities to improve revenue, productivity, and operational performance.
• Monitor labour costs, food costs, overhead expenses, and operational budgets.
• Develop action plans to improve profitability and cost efficiency.
3. Multi-Unit Restaurant Management
• Oversee the performance of all restaurant outlets through Area Managers and Restaurant Managers.
• Conduct routine operational reviews and outlet inspections.
• Ensure implementation of company SOPs and operational policies.
• Support outlet management teams in achieving business objectives.
• Drive consistency of operations throughout all regions and locations.
4. Guest Experience & Brand Standards
• Ensure exceptional customer service standards across all outlets.
• Develop initiatives to enhance customer satisfaction and loyalty.
• Review customer feedback, online ratings, complaints, and guest satisfaction scores.
• Ensure timely resolution of customer concerns and service recovery.
• Protect and strengthen the company's brand reputation.
5. Financial Management & Cost Control
• Develop and manage annual operational budgets.
• Monitor food cost, beverage cost, labour cost, and controllable expenses.
• Ensure efficient utilization of company resources.
• Approve operational expenditures within authorized limits.
• Support strategic pricing and profitability initiatives.
6. Food Safety, Quality & Compliance
• Ensure compliance with HACCP, Municipality regulations, food safety standards, and legal requirements.
• Conduct operational audits and compliance inspections.
• Ensure implementation of health, safety, hygiene, and sanitation procedures.
• Monitor corrective actions resulting from audits and inspections.
• Promote a culture of safety and quality throughout the organization.
7. People Management & Talent Development
• Lead, coach, and develop Area Managers and outlet leadership teams.
• Establish succession planning for key operational positions.
• Support recruitment, onboarding, and retention initiatives.
• Conduct performance reviews and leadership development programmes.
• Build a high-performance culture focused on accountability and continuous improvement.
8. Supply Chain & Inventory Management
• Oversee inventory management and stock control processes.
• Ensure efficient procurement and supply chain coordination.
• Minimize wastage, stock variances, and operational losses.
• Monitor supplier performance and service standards.
• Ensure optimum stock availability across all outlets.
9. Strategic Planning & Business Development
• Support company expansion projects and new outlet openings.
• Identify market opportunities and operational improvements.
• Collaborate with Marketing, HR, Finance, and Procurement departments.
• Participate in annual business planning and forecasting exercises.
• Contribute to long-term business growth strategies.
10. Reporting & Communication
• Prepare weekly, monthly, and quarterly operational reports.
• Present business reviews and operational updates to senior management.
• Monitor KPI achievements and report variances.
• Ensure effective communication between Head Office and outlet management teams.</p><p>Education & Experience
• Bachelor's Degree in Hospitality Management, Hotel Management, Business Administration, or related field.
• Minimum 8-10 years of experience in the Food & Beverage industry.
• Minimum 5 years of experience in a senior operations management role.
• Proven experience managing multiple restaurant outlets.
• Strong knowledge of restaurant financial management and business planning.
• HACCP and Food Safety certification preferred.
Skills & Knowledge
• Strategic leadership and business management.
• Strong financial and commercial acumen.
• Advanced operational management capabilities.
• Excellent communication and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Team development and coaching skills.
• Budgeting and forecasting expertise.
• ERP, POS, and Microsoft Office proficiency.
• Change management and project management skills</p>
<p><b>JOB SUMMARY </b></p><p><br></p><p>Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.</p><h3>CORE WORK ACTIVITIES</h3><h4>Developing and Maintaining Budgets</h4><p>Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments. Maintains a positive cost management index for kitchen and restaurant operations. Utilizes budgets to understand financial objectives.</p><h4>Leading Food and Beverage Team</h4><p>Manages the Food and Beverage departments (not catering sales). Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Oversees all culinary, restaurant, beverage and room service operations. Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. Provides excellent customer service to all employees. Responds quickly and proactively to employee's concerns. Provides a learning atmosphere with a focus on continuous improvement. Provides proactive coaching and counseling to team members. Encourages and builds mutual trust, respect, and cooperation among team members. Monitors and maintains the productivity level of employees. Develops specific goals and plans to prioritize, organize, and accomplish work. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.</p><h4>Ensuring Exceptional Customer Service</h4><p>Provides excellent customer service. Responds quickly and proactively to guest's concerns. Understands the brand's service culture. Drives alignment of all employees, team leaders and managers to the brand's service culture. Sets service expectations for all guests internally and externally. Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee. Verifies all banquet functions are up to standard and exceed guest's expectations. Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Serves as a role model to demonstrate appropriate behaviors. Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.</p><h4>Managing and Conducting Human Resource Activities</h4><p>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Conducts performance reviews in a timely manner. Promotes both Guarantee of Fair Treatment and Open Door policies. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.</p><h4>Additional Responsibilities</h4><p>Complies with all corporate accounting procedures. Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Drives effective departmental communication and information systems through logs, department meetings and property meetings.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>
Branch Associate, Global Trade Solutions Counter - Corporate Banking (Oman National Role)
Accounting, Finance & Banking
<h2 class="h5">Job description</h2>
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<br><p>Some careers have more impact than others. </p><br><br><p><br>If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.</p><br><br><p><br>HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.</p><br><br><p><br>We are seeking an ambitious individual to join our CIB team as a Branch Associate within the Global Trade Solutions Counter. The focus is on delivering a high-quality counter service for trade customers in Oman. You’ll handle customer queries on trade transactions and general service requests and make sure the right documents are accepted, scanned and released in line with procedures. You’ll support customers with information on trade products and encourage the use of self-help services such as HSBCNet and Instant Advice. Day to day success means faster responses, accurate processing, strong document control and issues resolved with the right support from your line manager. You’ll also help identify potential revenue opportunities within existing relationships through cross-selling opportunities. The work operates in a regulated environment with a strong emphasis on operational risk, controls and consistent service standards.</p><br><br><br><p>In this role, the key responsibilities are as below:</p><br><br><p><br>• Handle counter-based customer enquiries on trade transactions including status updates and document delivery queries<br>• Receive trade instructions and manage document/application intake at the counters with accurate checks and controls<br>• Release documents once settled after verifying collection authority is in line with system and procedure requirements<br>• Send original customer requests and documents for scanning and complete branch scanning where scanners are installed<br>• Release Export DCs to customers in line with laid down procedures and follow up on collections, returns and uncollected items<br>• Complete monthly balancing of physical import documents held at the branch counter within stipulated timelines<br>• Maintain daily filing standards including correct placement of documents and review pending folders regularly<br>• Escalate exceptions and any items pending collection beyond two days to the manager and follow established escalation points</p><br><br><br><p>To be successful in the role, you should meet the following requirements:</p><br><br><br><p>• Bring proven knowledge and hands-on experience in trade products, procedures and customer service<br>• Apply strong communication and influencing skills when resolving customer queries and explaining trade products<br>• Manage multiple tasks with accuracy, prioritizing service quality, productivity and attention to detail<br>• Use established protocols to complete vetting and scanning in line with procedures and standards<br>• Demonstrate strong organizational and time management skills to meet service timelines<br>• Operate effectively with independence when needed while partnering closely with the wider team and manager for issue resolution<br>• Communicate clearly in spoken and written English and use additional relevant languages where required<br>• Follow Anti Money Laundering requirements and maintain HSBC regulatory and internal control standards</p><br><br><br><p>You’ll achieve more at HSBC.</p><br><br><p><br>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.<br>Issued by The Hong Kong and Shanghai Banking Corporation Limited. </p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Nationality</b>
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Oman </div>
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<p>Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.</p><h3>CORE WORK ACTIVITIES</h3><h4>Developing and Maintaining Budgets</h4><p>Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments. Maintains a positive cost management index for kitchen and restaurant operations. Utilizes budgets to understand financial objectives.</p><h4>Leading Food and Beverage Team</h4><p>Manages the Food and Beverage departments (not catering sales). Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Oversees all culinary, restaurant, beverage and room service operations. Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. Provides excellent customer service to all employees. Responds quickly and proactively to employee's concerns. Provides a learning atmosphere with a focus on continuous improvement. Provides proactive coaching and counseling to team members. Encourages and builds mutual trust, respect, and cooperation among team members. Monitors and maintains the productivity level of employees. Develops specific goals and plans to prioritize, organize, and accomplish work. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.</p><h4>Ensuring Exceptional Customer Service</h4><p>Provides excellent customer service. Responds quickly and proactively to guest's concerns. Understands the brand's service culture. Drives alignment of all employees, team leaders and managers to the brand's service culture. Sets service expectations for all guests internally and externally. Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee. Verifies all banquet functions are up to standard and exceed guest's expectations. Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Serves as a role model to demonstrate appropriate behaviors. Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.</p><h4>Managing and Conducting Human Resource Activities</h4><p>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Conducts performance reviews in a timely manner. Promotes both Guarantee of Fair Treatment and Open Door policies. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.</p><h4>Additional Responsibilities</h4><p>Complies with all corporate accounting procedures. Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Drives effective departmental communication and information systems through logs, department meetings and property meetings.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>
<h2 class="h5">Job description</h2>
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<span>
<span></span></span><p>We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry.</p><br><b>Job Duties</b> <br><p>Under general supervision:</p><br>
<ul>
<li>Provides contracts and pricing support .</li>
<li>Reviews contracts for completeness and works closely with country resources to create/revise contracts; Compiles and analyzes data, enters contract information into the database and maintains historical information; Works closely with country resources to create/revise contracts as required and collaborates with country resources regarding expiration/updates of contracts and adjustments for post-award changes; May provide guidance to technical personnel and country resources on contract obligations as related to business issues and decisions. </li>
</ul><br><br><b>Qualifications</b> <br><p>Experience in contract administration, knowledge of commercial terms and conditions is preferred; Must be proficient in desktop productivity tools including, Outlook and Excel; Effective interpersonal, written, and oral communication skills required.</p><br>
<p>Requires an undergraduate degree in engineering or business and a minimum of 3+ years experience commercial contracts, proposals and tenders, contract review or negotiations or related field.</p><br><br><br><br><p><strong>Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation</strong>.</p><br> <p><strong><u>Location</u></strong></p><br>
<p>Str 2316, Bdg 65, Assarain Bdg, Muscat, Muscat, , Oman</p><br> <p><strong><u>Job Details</u></strong></p><br>
<p><strong>Requisition Number:</strong> 211615 <br><strong>Experience Level: </strong>Experienced Hire <br><strong>Job Family:</strong> Sales & Marketing <br><strong>Product Service Line: </strong>ESG MGT <br><strong>Full Time / Part Time: </strong>Full Time</p><br>
<p><strong>Additional Locations for this position: </strong></p><br> <p><u><strong>Compensation Information</strong></u><br>Compensation is competitive and commensurate with experience.</p><br>
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<p>Role & responsibilities Lead and manage the PEB structural design team , including engineers, designers, and detailers. Review project specifications, architectural drawings, loading criteria, and client requirements. Plan and allocate design work according to project priorities, schedules, and manpower. Review and approve design calculations, structural drawings, fabrication drawings, and connection designs . Ensure designs comply with applicable international and local codes Coordinate with sales, estimation, project management, procurement, production, and site teams . Review design inputs and identify technical risks, clashes, and constructability issues at an early stage. Participate in technical meetings with clients, consultants, contractors, and suppliers.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Civil Engineering / Structural Engineering . Master's degree in Structural Engineering is an advantage. 15+ years of experience in structural engineering, preferably with significant experience in PEB. Strong experience in PEB design, analysis, detailing, and project coordination . Experience managing a team of structural engineers and detailers. Minimum 5 years of UAE experience is must.</p>
<p><b>Job Purpos</b>e To support the management of life insurance underwriting and operations by assisting in supervising the team, ensuring efficient processing of group and individual life business, quotations, endorsements, and service requests, and maintaining high standards of accuracy, compliance, and customer service. The role supports the development of team members, ensures adherence to regulatory and internal requirements, contributes to system implementation initiatives, and drives the achievement of business objectives and portfolio profitability through effective coordination, reporting and operational excellence. Also support the Life Underwriting function by assessing and evaluating life insurance applications, ensuring sound risk selection in accordance with underwriting guidelines, regulatory requirements, and company policies. The role also assists in managing underwriting operations, mentoring junior executives and underwriters, improving underwriting processes, and contributing to the achievement of the company's risk and business objectives.</p><p><b>Duties & Responsibilities</b></p><p>Underwriting Responsibilities</p><ul><li>Evaluate life insurance applications for Individual and Group life and determine appropriate underwriting decisions within delegated authority limits.</li><li>Assess medical, financial, occupational, and lifestyle risks using underwriting guidelines and risk assessment tools.</li><li>Review medical reports, laboratory results, financial documents, and other supporting information required for underwriting decisions.</li><li>Determine premium ratings, exclusions, policy terms, postponements, or declines based on assessed risk.</li><li>Ensure consistency and accuracy in underwriting decisions while maintaining service standards and turnaround times.</li><li>Liaise with medical professionals, reinsurers, brokers, agents, and internal stakeholders for additional information and complex case assessments.</li><li>Prepare and present facultative reinsurance submissions for cases exceeding retention limits.</li><li>Maintain underwriting records and documentation in compliance with regulatory and audit requirements.</li><li>Monitor early claims experience and underwriting quality indicators to identify trends and potential risks.</li></ul><p>Operational & Supervisory Responsibilities</p><ul><li>Support the Manager in overseeing day to day underwriting operations.</li><li>Review and approve underwriting decisions made by junior underwriters within delegated authority levels.</li><li>Provide technical guidance, coaching, and mentoring to underwriting staff.</li><li>Assist in workload allocation and monitoring productivity to ensure service level agreements (SLAs) are achieved.</li><li>Participate in developing and updating underwriting manuals, guidelines, and standard operating procedures.</li><li>Support underwriting audits and ensure compliance with internal controls and regulatory requirements.</li><li>Collaborate with Sales, Customer Service, Claims, and Operations teams to resolve underwriting-related issues.</li><li>Review and process life quotations, endorsements, and renewals, ensuring timely and accurate delivery aligned with business requirements.</li><li>Monitor and support credit life underwriting activities to maintain efficiency and consistency.</li><li>Ensure all underwriting and operational transactions comply with company policies, regulatory standards, and KYC/AML requirements.</li><li>Support the implementation and enhancement of the Life core system and digital initiatives in coordination with IT and relevant stakeholders.</li><li>Address and resolve customer, bank, and broker inquiries and complaints promptly and professionally.</li><li>Maintain service excellence by adhering to turnaround times (TAT) for underwriting decisions, quotations, and customer requests.</li><li>Prepare and submit periodic operational, underwriting, and performance reports to management within agreed timelines.</li><li>Support the development of team members through coaching, training, and performance feedback.</li><li>Ensure accuracy in all processes and minimize operational errors and delays.</li><li>Support audit processes and ensure readiness by maintaining proper documentation and adherence to internal controls.</li></ul><p>Strategic & Process Improvement Responsibilities</p><ul><li>Identify opportunities to improve underwriting efficiency and customer experience.</li><li>Assist in implementing underwriting automation, digital underwriting, Life system and process enhancement initiatives.</li><li>Analyze underwriting trends, portfolio performance, and risk indicators to support management reporting.</li><li>Contribute to product development and pricing discussions by providing underwriting insights and risk assessments.</li><li>Support implementation of regulatory changes and industry best practices in underwriting operations.</li><li>Any other tasks as assigned</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in a related field.</li><li>Professional insurance qualification (CERT CII or equivalent) is mandatory</li><li>Minimum 5 years of experience in life insurance underwriting or operations.</li><li>Strong knowledge of life insurance products, underwriting principles, reinsurance, and compliance requirements.</li><li>Prior supervisory or team-management experience is an advantage.</li></ul><p>Competencies</p><ul><li>Technical Knowledge</li><li>Leadership & People Management</li><li>Attention to Detail & Accuracy</li><li>Analytical & Problem-Solving</li><li>Communication & Interpersonal Skills</li><li>Customer Focus</li><li>Compliance & Risk Awareness</li></ul>