Sales Manager Jobs in Oman

<p><h4>Working location</h4> <p>Overseas - Oman, Sohar</p> <h4>Contract type</h4> <p>Contract role for 36 months. Residential role.</p> <h4>Work schedule</h4> <p>12 weeks on / 2 weeks off on single status. 30 days off annually for married status.</p> <h4>Key responsibilities</h4> <ul> <li>Oversee and manage large construction projects in the oil and gas industry.</li> <li>Lead disciplines involved in construction, fabrication, execution, and completion activities.</li> <li>Take management responsibility in construction-related disciplines, engineering, or project management within EPC project execution environments.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in sciences or engineering.</li> <li>12 years of experience on large projects within construction-related disciplines such as construction, fabrication, execution, and completion in the oil and gas industry.</li> <li>Minimum of 3 years' management-level experience in construction-related disciplines, engineering, or project management with overall responsibility for EPC execution.</li> </ul></p><p></p>

<p><h4>About the role</h4> <p>Our client is seeking a results-driven digital marketing manager (B2B) to lead and scale the company’s marketing strategy across paid, organic, outbound, and brand channels. This role combines strategic leadership with hands-on execution and is ideal for a growth-minded marketer who thrives in fast-paced environments, understands modern B2B marketing trends, and can drive measurable pipeline and revenue impact.</p> <p>The digital marketing manager will own the full marketing funnel — from demand generation and lead nurturing to brand positioning and performance optimization — ensuring consistent growth, high-quality lead flow, and strong brand visibility. The ideal candidate is analytical, creative, execution-focused, and comfortable balancing strategy with day-to-day campaign management.</p> <h4>Responsibilities</h4> <strong>Strategy & marketing leadership</strong><br> <li>Develop and execute a comprehensive B2B marketing strategy aligned with company growth goals</li> <li>Own the marketing funnel end-to-end, from awareness and demand generation through lead nurturing and conversion</li> <li>Partner closely with leadership and sales teams to align marketing initiatives with revenue objectives</li> <li>Build, manage, and mentor high-performing marketing resources, agencies, or contractors as needed</li> <li>Identify scalable growth opportunities across acquisition, retention, and brand channels</li> <strong>Campaign management & growth execution</strong><br> <li>Lead and optimize multi-channel marketing campaigns across paid media, SEO, outbound, email marketing, social media, partnerships, and content</li> <li>Manage budgets and allocate spend strategically to maximize ROI and efficiency</li> <li>Oversee campaign messaging, positioning, and creative direction to maintain brand consistency</li> <li>Launch and manage performance-driven campaigns focused on pipeline growth and customer acquisition</li> <li>Test new acquisition channels, campaign structures, audiences, and messaging to improve results</li> <strong>Analytics, optimization & reporting</strong><br> <li>Track and analyze campaign performance metrics including CAC, CPL, ROAS, conversion rates, traffic, MQLs, SQLs, and revenue attribution</li> <li>Build dashboards and reports using platforms such as HubSpot, Google Analytics, Looker Studio, or other analytics tools</li> <li>Use data-driven insights to refine targeting, messaging, budget allocation, and campaign strategy</li> <li>Present actionable recommendations and performance updates to leadership regularly</li> <li>Continuously optimize campaigns through A/B testing and experimentation</li> <strong>Content, branding & messaging</strong><br> <li>Collaborate with content, design, and technical teams to ensure cohesive execution across channels</li> <li>Guide messaging strategy and brand positioning to strengthen market visibility and engagement</li> <li>Support content initiatives including blogs, landing pages, outbound messaging, and campaign assets</li> <li>Ensure all marketing efforts align with brand voice, customer pain points, and business objectives</li> <strong>Cross-functional collaboration</strong><br> <li>Work closely with sales teams to improve lead quality, funnel conversion, and campaign alignment</li> <li>Coordinate with operations and product stakeholders to ensure marketing supports business priorities</li> <li>Contribute to broader growth strategy discussions and go-to-market initiatives</li> <h4>What makes you a perfect fit</h4> <li>Strategic thinker who connects marketing execution to business outcomes</li> <li>Hands-on operator comfortable managing campaigns and optimizing performance directly</li> <li>Data-driven marketer who thrives on experimentation, testing, and continuous improvement</li> <li>Creative storyteller capable of building compelling brand and campaign messaging</li> <li>Strong communicator and collaborative leader who works effectively across teams</li> <h4>Required experience & skills</h4> <li>Proven experience in B2B marketing leadership roles such as head of marketing, growth lead, or senior marketing manager</li> <li>Demonstrated success driving measurable growth through paid ads, outbound marketing, SEO, and organic channels</li> <li>Strong understanding of modern B2B marketing tools and platforms including LinkedIn Ads, Google Ads, Meta Ads, HubSpot, analytics tools, and outbound systems</li> <li>Experience balancing strategic planning with hands-on execution</li> <li>Strong analytical mindset with experience interpreting performance data and optimizing campaigns accordingly</li> <li>Excellent leadership, communication, and project management skills</li> <h4>Preferred experience & skills</h4> <li>Experience leading marketing functions in B2B service-based, SaaS, or professional industries</li> <li>Background in account-based marketing (ABM) or performance-driven demand generation</li> <li>Familiarity with CRM and automation platforms such as HubSpot, Salesforce, or Marketo</li> <li>Experience managing cross-functional marketing teams or external agencies</li> <li>Strong branding, storytelling, and positioning capabilities</li> <li>Experience scaling marketing systems in high-growth environments</li> <h4>What does a typical day look like?</h4> <p>A digital marketing manager’s day is a mix of strategic planning, campaign execution, and performance analysis. You will:</p> <li>Review campaign dashboards and optimize active marketing initiatives</li> <li>Collaborate with leadership, sales, and content teams to align priorities and messaging</li> <li>Launch and refine campaigns across paid and organic channels</li> <li>Monitor lead flow, pipeline quality, and funnel conversion performance</li> <li>Test new acquisition ideas, audience segments, creatives, and messaging strategies</li> <li>Analyze campaign data and prepare actionable reports and recommendations</li> <p>In essence: you are responsible for driving pipeline growth, strengthening brand visibility, and ensuring marketing efforts generate measurable business impact.</p> <h4>Key metrics for success (KPIs)</h4> <li>Marketing qualified leads (MQLs) and sales qualified leads (SQLs)</li> <li>Customer acquisition cost (CAC) and marketing ROI</li> <li>Website traffic and conversion rate growth</li> <li>Lead-to-opportunity and opportunity-to-customer conversion rates</li> <li>Paid campaign performance and ROAS</li> <li>Brand visibility, engagement, and audience growth across channels</li> <h4>Interview process</h4> <li>Application review – assessment of experience and role alignment</li> <li>Initial interview – discussion of background, marketing expertise, and growth mindset</li> <li>Technical interview – deep dive into strategy, campaign management, analytics, and execution capabilities</li> <li>Final interview – leadership and culture fit discussion with the client team</li> <li>Offer & background verification</li></p><p></p>

<p><h4>About the role</h4> <p>Our client is seeking a results-driven digital marketing manager (B2B) to lead and scale the company’s marketing strategy across paid, organic, outbound, and brand channels. This role combines strategic leadership with hands-on execution and is ideal for a growth-minded marketer who thrives in fast-paced environments, understands modern B2B marketing trends, and can drive measurable pipeline and revenue impact.</p> <p>The digital marketing manager will own the full marketing funnel — from demand generation and lead nurturing to brand positioning and performance optimization — ensuring consistent growth, high-quality lead flow, and strong brand visibility. The ideal candidate is analytical, creative, execution-focused, and comfortable balancing strategy with day-to-day campaign management.</p> <h4>Responsibilities</h4> <strong>Strategy & marketing leadership</strong><br> <li>Develop and execute a comprehensive B2B marketing strategy aligned with company growth goals</li> <li>Own the marketing funnel end-to-end, from awareness and demand generation through lead nurturing and conversion</li> <li>Partner closely with leadership and sales teams to align marketing initiatives with revenue objectives</li> <li>Build, manage, and mentor high-performing marketing resources, agencies, or contractors as needed</li> <li>Identify scalable growth opportunities across acquisition, retention, and brand channels</li> <strong>Campaign management & growth execution</strong><br> <li>Lead and optimize multi-channel marketing campaigns across paid media, SEO, outbound, email marketing, social media, partnerships, and content</li> <li>Manage budgets and allocate spend strategically to maximize ROI and efficiency</li> <li>Oversee campaign messaging, positioning, and creative direction to maintain brand consistency</li> <li>Launch and manage performance-driven campaigns focused on pipeline growth and customer acquisition</li> <li>Test new acquisition channels, campaign structures, audiences, and messaging to improve results</li> <strong>Analytics, optimization & reporting</strong><br> <li>Track and analyze campaign performance metrics including CAC, CPL, ROAS, conversion rates, traffic, MQLs, SQLs, and revenue attribution</li> <li>Build dashboards and reports using platforms such as HubSpot, Google Analytics, Looker Studio, or other analytics tools</li> <li>Use data-driven insights to refine targeting, messaging, budget allocation, and campaign strategy</li> <li>Present actionable recommendations and performance updates to leadership regularly</li> <li>Continuously optimize campaigns through A/B testing and experimentation</li> <strong>Content, branding & messaging</strong><br> <li>Collaborate with content, design, and technical teams to ensure cohesive execution across channels</li> <li>Guide messaging strategy and brand positioning to strengthen market visibility and engagement</li> <li>Support content initiatives including blogs, landing pages, outbound messaging, and campaign assets</li> <li>Ensure all marketing efforts align with brand voice, customer pain points, and business objectives</li> <strong>Cross-functional collaboration</strong><br> <li>Work closely with sales teams to improve lead quality, funnel conversion, and campaign alignment</li> <li>Coordinate with operations and product stakeholders to ensure marketing supports business priorities</li> <li>Contribute to broader growth strategy discussions and go-to-market initiatives</li> <h4>What makes you a perfect fit</h4> <li>Strategic thinker who connects marketing execution to business outcomes</li> <li>Hands-on operator comfortable managing campaigns and optimizing performance directly</li> <li>Data-driven marketer who thrives on experimentation, testing, and continuous improvement</li> <li>Creative storyteller capable of building compelling brand and campaign messaging</li> <li>Strong communicator and collaborative leader who works effectively across teams</li> <h4>Required experience & skills</h4> <li>Proven experience in B2B marketing leadership roles such as head of marketing, growth lead, or senior marketing manager</li> <li>Demonstrated success driving measurable growth through paid ads, outbound marketing, SEO, and organic channels</li> <li>Strong understanding of modern B2B marketing tools and platforms including LinkedIn Ads, Google Ads, Meta Ads, HubSpot, analytics tools, and outbound systems</li> <li>Experience balancing strategic planning with hands-on execution</li> <li>Strong analytical mindset with experience interpreting performance data and optimizing campaigns accordingly</li> <li>Excellent leadership, communication, and project management skills</li> <h4>Preferred experience & skills</h4> <li>Experience leading marketing functions in B2B service-based, SaaS, or professional industries</li> <li>Background in account-based marketing (ABM) or performance-driven demand generation</li> <li>Familiarity with CRM and automation platforms such as HubSpot, Salesforce, or Marketo</li> <li>Experience managing cross-functional marketing teams or external agencies</li> <li>Strong branding, storytelling, and positioning capabilities</li> <li>Experience scaling marketing systems in high-growth environments</li> <h4>What does a typical day look like?</h4> <p>A digital marketing manager’s day is a mix of strategic planning, campaign execution, and performance analysis. You will:</p> <li>Review campaign dashboards and optimize active marketing initiatives</li> <li>Collaborate with leadership, sales, and content teams to align priorities and messaging</li> <li>Launch and refine campaigns across paid and organic channels</li> <li>Monitor lead flow, pipeline quality, and funnel conversion performance</li> <li>Test new acquisition ideas, audience segments, creatives, and messaging strategies</li> <li>Analyze campaign data and prepare actionable reports and recommendations</li> <p>In essence: you are responsible for driving pipeline growth, strengthening brand visibility, and ensuring marketing efforts generate measurable business impact.</p> <h4>Key metrics for success (KPIs)</h4> <li>Marketing qualified leads (MQLs) and sales qualified leads (SQLs)</li> <li>Customer acquisition cost (CAC) and marketing ROI</li> <li>Website traffic and conversion rate growth</li> <li>Lead-to-opportunity and opportunity-to-customer conversion rates</li> <li>Paid campaign performance and ROAS</li> <li>Brand visibility, engagement, and audience growth across channels</li> <h4>Interview process</h4> <li>Application review – assessment of experience and role alignment</li> <li>Initial interview – discussion of background, marketing expertise, and growth mindset</li> <li>Technical interview – deep dive into strategy, campaign management, analytics, and execution capabilities</li> <li>Final interview – leadership and culture fit discussion with the client team</li> <li>Offer & background verification</li></p><p></p>

<p><h4>Job identification</h4> <p><strong>33984</strong></p> <h4>Job category</h4> <p>Enabling & support</p> <h4>Posting date</h4> <p>04/30/2026 12:13 PM</p> <h4>Locations</h4> <p>Al Ghobra Muscat OM</p> <h4>Apply before</h4> <p>06/30/2026 12:13 PM</p> <h4>Job schedule</h4> <p>Full time</p></p><p></p>

<p><h4>Job identification</h4> <p><strong>33984</strong></p> <h4>Job category</h4> <p>Enabling & support</p> <h4>Posting date</h4> <p>04/30/2026 12:13 PM</p> <h4>Locations</h4> <p>Al Ghobra Muscat OM</p> <h4>Apply before</h4> <p>06/30/2026 12:13 PM</p> <h4>Job schedule</h4> <p>Full time</p></p><p></p>

<p><h4>Job identification</h4> <p>34284</p> <h4>Job category</h4> <p>Enabling & support</p> <h4>Posting date</h4> <p>05/25/2026 05:28 AM</p> <h4>Locations</h4> <p>Al Ghobra Muscat OM</p> <h4>Apply before</h4> <p>08/31/2026 05:28 AM</p> <h4>Job schedule</h4> <p>Full time</p></p><p></p>

<p><h4>Job identification</h4> <p>34284</p> <h4>Job category</h4> <p>Enabling & support</p> <h4>Posting date</h4> <p>05/25/2026 05:28 AM</p> <h4>Locations</h4> <p>Al Ghobra Muscat OM</p> <h4>Apply before</h4> <p>08/31/2026 05:28 AM</p> <h4>Job schedule</h4> <p>Full time</p></p><p></p>

<p><h4>Position objective:</h4> <p>Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the store manager in various managerial tasks and taking charge in their absence. The assistant store manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.</p> <h4>Key responsibilities:</h4> <h4>Sales and customer focus:</h4> <ul> <li>Consider the needs of the customers at all times.</li> <li>Implement a high standard of customer focus within the store.</li> <li>Lead by example in all aspects of customer service.</li> <li>Actively seek ways to achieve or exceed shop sales targets.</li> <li>Ensure all members of the team have an understanding of KPIs and targets to be achieved.</li> <li>Ensure any promotional offers regarding stock are implemented within the store.</li> <li>Implement strategies effectively to drive sales in the store.</li> </ul> <h4>Store administration:</h4> <ul> <li>Regularly audit own store administration and resolve any issues.</li> <li>Implement, within own store, any changes in administration procedure positively and effectively.</li> <li>Collaborate with the store manager to set and achieve sales targets.</li> <li>Monitor sales performance and analyze key performance indicators (KPIs).</li> <li>Implement sales strategies to maximize revenue and meet business goals.</li> <li>Oversee inventory control and merchandising to optimize product availability.</li> <li>Ensure accurate stock levels through regular stock checks and replenishment.</li> <li>Ensure that the store layout and presentation align with brand standards.</li> </ul> <h4>Presentation and management:</h4> <ul> <li>Ensure the store has the correct stock package and required stock levels to maximize sales potential.</li> <li>Ensure high standards of visual merchandising and maintenance among all staff.</li> <li>Effectively communicate any changes in stock or store layout to all members of the team.</li> <li>Ensure that each member follows the retail standard.</li> <li>Maintain the back store operation and replenishment of the merchandise.</li> </ul> <h4>Staffing and team performance management:</h4> <ul> <li>Monitor/manage schedules for salesperson work hours, vacations, and days off.</li> <li>Resolve salesperson complaints and concerns and provide ongoing performance feedback; counsel salesperson when necessary.</li> <li>Encourage full participation of salespersons in creating store goals and developing plans.</li> <li>Ensure the store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the company.</li> <li>Maintain the leave records of the staff.</li> </ul> <h4>Security:</h4> <ul> <li>Ensure security procedures are adhered to throughout the store.</li> <li>Maintain a high standard of security awareness regarding stock and money within the store.</li> </ul> <h4>Other job deliverables:</h4> <ul> <li>Carry out corrective action/progressive discipline as necessary.</li> <li>Demonstrate dependability, reliability, and punctuality.</li> <li>Maintain strict confidence of all employee and employment-related information.</li> <li>Demonstrate the highest level of integrity and ethics in all decision-making processes.</li> </ul> <h4>Desired experience:</h4> <p>The ideal assistant store manager in a retail company should have 3+ years of progressive experience in a customer-centric role with strong management experience, leadership skills, and problem-solving skills. Proven success in enhancing customer engagement and achieving and exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.</p></p><p></p>

<p><h4>Position objective:</h4> <p>Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the store manager in various managerial tasks and taking charge in their absence. The assistant store manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.</p> <h4>Key responsibilities:</h4> <h4>Sales and customer focus:</h4> <ul> <li>Consider the needs of the customers at all times.</li> <li>Implement a high standard of customer focus within the store.</li> <li>Lead by example in all aspects of customer service.</li> <li>Actively seek ways to achieve or exceed shop sales targets.</li> <li>Ensure all members of the team have an understanding of KPIs and targets to be achieved.</li> <li>Ensure any promotional offers regarding stock are implemented within the store.</li> <li>Implement strategies effectively to drive sales in the store.</li> </ul> <h4>Store administration:</h4> <ul> <li>Regularly audit own store administration and resolve any issues.</li> <li>Implement, within own store, any changes in administration procedure positively and effectively.</li> <li>Collaborate with the store manager to set and achieve sales targets.</li> <li>Monitor sales performance and analyze key performance indicators (KPIs).</li> <li>Implement sales strategies to maximize revenue and meet business goals.</li> <li>Oversee inventory control and merchandising to optimize product availability.</li> <li>Ensure accurate stock levels through regular stock checks and replenishment.</li> <li>Ensure that the store layout and presentation align with brand standards.</li> </ul> <h4>Presentation and management:</h4> <ul> <li>Ensure the store has the correct stock package and required stock levels to maximize sales potential.</li> <li>Ensure high standards of visual merchandising and maintenance among all staff.</li> <li>Effectively communicate any changes in stock or store layout to all members of the team.</li> <li>Ensure that each member follows the retail standard.</li> <li>Maintain the back store operation and replenishment of the merchandise.</li> </ul> <h4>Staffing and team performance management:</h4> <ul> <li>Monitor/manage schedules for salesperson work hours, vacations, and days off.</li> <li>Resolve salesperson complaints and concerns and provide ongoing performance feedback; counsel salesperson when necessary.</li> <li>Encourage full participation of salespersons in creating store goals and developing plans.</li> <li>Ensure the store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the company.</li> <li>Maintain the leave records of the staff.</li> </ul> <h4>Security:</h4> <ul> <li>Ensure security procedures are adhered to throughout the store.</li> <li>Maintain a high standard of security awareness regarding stock and money within the store.</li> </ul> <h4>Other job deliverables:</h4> <ul> <li>Carry out corrective action/progressive discipline as necessary.</li> <li>Demonstrate dependability, reliability, and punctuality.</li> <li>Maintain strict confidence of all employee and employment-related information.</li> <li>Demonstrate the highest level of integrity and ethics in all decision-making processes.</li> </ul> <h4>Desired experience:</h4> <p>The ideal assistant store manager in a retail company should have 3+ years of progressive experience in a customer-centric role with strong management experience, leadership skills, and problem-solving skills. Proven success in enhancing customer engagement and achieving and exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.</p></p><p></p>

<p><h4>Position objective:</h4> <p>Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the store manager in various managerial tasks and taking charge in their absence. The assistant store manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.</p> <h4>Key responsibility:</h4> <strong>Sales and customer focus:</strong><br> <ul> <li>Consider the needs of the customers at all times</li> <li>Implements a high standard of customer focus within the store</li> <li>Leads by example in all aspects of customer service</li> <li>Actively seeks ways to achieve or exceed shop sales targets</li> <li>Ensures all members of team have an understanding of KPIs and targets to be achieved</li> <li>Ensures any promotional offers regarding stock are implemented within the store</li> <li>Implement strategies effectively to drive sales in the store</li> </ul> <strong>Store administration:</strong><br> <ul> <li>Regularly audits own store administration and resolves any issues</li> <li>Implements, within own store, any changes in administration procedure positively and effectively</li> <li>Collaborate with the store manager to set and achieve sales targets</li> <li>Monitor sales performance and analyze key performance indicators (KPIs)</li> <li>Implement sales strategies to maximize revenue and meet business goals</li> <li>Oversee inventory control and merchandising to optimize product availability</li> <li>Ensure accurate stock levels through regular stock checks and replenishment</li> <li>Ensure that the store layout and presentation align with brand standards</li> </ul> <strong>Presentation and management:</strong><br> <ul> <li>Ensure store has the correct stock package and required stock levels to maximize sales potential</li> <li>Ensures high standard of visual merchandising and maintenance amongst all staff</li> <li>Effectively communicates any changes in stock or store layout to all members of the team</li> <li>Ensure that each member follows the retail standard</li> <li>Maintain the back store operation and replenishment of the merchandise</li> </ul> <strong>Staffing & team performance management:</strong><br> <ul> <li>Monitors and manages schedules for salesperson work hours, vacations, and days off</li> <li>Resolves salesperson complaints and concerns and provides ongoing performance feedback, counsels salesperson when necessary</li> <li>Encourage full participation of salesperson in creating store goals and developing plans</li> <li>Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the company</li> <li>Maintain the leave of the staff</li> </ul> <strong>Security:</strong><br> <ul> <li>Ensures security procedures are adhered to throughout the store</li> <li>Maintains a high standard of security awareness regarding stock and money within store</li> </ul> <strong>Other job deliverables:</strong><br> <ul> <li>Carry out corrective action / progressive discipline as necessary</li> <li>Demonstrate dependability, reliability, and punctuality</li> <li>Maintain strict confidence of all employee and employment-related information</li> <li>Demonstrate the highest level of integrity and ethics in all the decision-making process</li> </ul> <h4>Desired experience:</h4> <p>The ideal assistant store manager in a retail company should have 3+ years of progressive experience in a customer-centric role with strong management experience, leadership skills, and problem-solving skills. Proven success in enhancing customer engagement, and achieving and exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.</p></p><p></p>

<p><h4>Position objective:</h4> <p>Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the store manager in various managerial tasks and taking charge in their absence. The assistant store manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.</p> <h4>Key responsibility:</h4> <strong>Sales and customer focus:</strong><br> <ul> <li>Consider the needs of the customers at all times</li> <li>Implements a high standard of customer focus within the store</li> <li>Leads by example in all aspects of customer service</li> <li>Actively seeks ways to achieve or exceed shop sales targets</li> <li>Ensures all members of team have an understanding of KPIs and targets to be achieved</li> <li>Ensures any promotional offers regarding stock are implemented within the store</li> <li>Implement strategies effectively to drive sales in the store</li> </ul> <strong>Store administration:</strong><br> <ul> <li>Regularly audits own store administration and resolves any issues</li> <li>Implements, within own store, any changes in administration procedure positively and effectively</li> <li>Collaborate with the store manager to set and achieve sales targets</li> <li>Monitor sales performance and analyze key performance indicators (KPIs)</li> <li>Implement sales strategies to maximize revenue and meet business goals</li> <li>Oversee inventory control and merchandising to optimize product availability</li> <li>Ensure accurate stock levels through regular stock checks and replenishment</li> <li>Ensure that the store layout and presentation align with brand standards</li> </ul> <strong>Presentation and management:</strong><br> <ul> <li>Ensure store has the correct stock package and required stock levels to maximize sales potential</li> <li>Ensures high standard of visual merchandising and maintenance amongst all staff</li> <li>Effectively communicates any changes in stock or store layout to all members of the team</li> <li>Ensure that each member follows the retail standard</li> <li>Maintain the back store operation and replenishment of the merchandise</li> </ul> <strong>Staffing & team performance management:</strong><br> <ul> <li>Monitors and manages schedules for salesperson work hours, vacations, and days off</li> <li>Resolves salesperson complaints and concerns and provides ongoing performance feedback, counsels salesperson when necessary</li> <li>Encourage full participation of salesperson in creating store goals and developing plans</li> <li>Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the company</li> <li>Maintain the leave of the staff</li> </ul> <strong>Security:</strong><br> <ul> <li>Ensures security procedures are adhered to throughout the store</li> <li>Maintains a high standard of security awareness regarding stock and money within store</li> </ul> <strong>Other job deliverables:</strong><br> <ul> <li>Carry out corrective action / progressive discipline as necessary</li> <li>Demonstrate dependability, reliability, and punctuality</li> <li>Maintain strict confidence of all employee and employment-related information</li> <li>Demonstrate the highest level of integrity and ethics in all the decision-making process</li> </ul> <h4>Desired experience:</h4> <p>The ideal assistant store manager in a retail company should have 3+ years of progressive experience in a customer-centric role with strong management experience, leadership skills, and problem-solving skills. Proven success in enhancing customer engagement, and achieving and exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.</p></p><p></p>

<div><br></div><div><br></div><p><strong>Business Development Manager</strong></p> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who moves mountains even across oceans? You do.</em> <strong>DHL Global Forwarding</strong> has an opening for a Business Development Manager<strong> in</strong><strong> Muscat, Oman</strong><strong>. </strong></p>   <p>Develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line or market segment in line with business strategy, financial objectives, Group guidelines and policies</p>   <p>Join us in connecting people and improving lives!</p>   <p><strong>In this Experienced Business Support Field Sales position </strong></p> <ul> <li>Under supervision support field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line or market segment</li> <li>Comply with established procedures to implement field sales activities for increased and profitable sales on new and existing accounts</li> <li>Classify basic information for sales presentations, bids, etc., provide product/ service information and follow up on quotes to close business with the prospect</li> <li>Follow up with relevant local management to coordinate customer requests and products/ services that are being promoted</li> <li>Assist in reporting inside sales, and provide information on competitors and suppliers to product management</li> <li>Comply with established procedures, instructions and processes without making changes to them</li> </ul><div><div ><p><strong><span >business Development</span></strong></p><ul > <li><span >Identify and acquire new customers through prospecting, networking, and market research.</span></li> <li><span >Generate and qualify sales leads to build a strong sales pipeline.</span></li> <li><span >Conduct customer visits, presentations, and solution-selling discussions.</span></li> <li><span >Achieve agreed revenue, volume, and gross profit targets.</span></li> </ul><p><strong><span >Account Management</span></strong></p><ul > <li><span >Maintain and develop relationships with prospective and existing customers.</span></li> <li><span >Understand customer business needs and identify opportunities for cross-selling and upselling.</span></li> <li><span >Ensure high levels of customer satisfaction and retention.</span></li> <li><span >Conduct regular business reviews with assigned customers.</span></li> </ul></div><br></div>   <p><strong>Now, here is what we need from you! </strong></p> <table> <tbody> <tr> <td> <p><strong>Education Level</strong></p> </td> </tr> <tr> <td> <p> Vocational/Specialized/Technical/Certification</p> </td> </tr> <tr> <td> <p><strong>Experience Level</strong></p> </td> </tr> <tr> <td> <p> less than 2 years</p> </td> </tr> </tbody> </table>       <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> </p> <p><b>Job Description</b></p> <p>Service Delivery Manager - Oilfield Chemicals</p> <p> </p> <p>Do you like working in collaborative teams and solving critical issues?</p> <p> </p> <p>Do you enjoy being part of a successful team?</p> <p> </p> <p> </p> <p> </p> <p>Join our team</p> <p> </p> <p>Our Oilfield &amp; Industrial Chemicals (OIC) business provides technologies to monitor and control our customers energy extraction assets. Our team provides technical expertise to meet client expectations. We provide customers with the peace of mind needed to reliably and efficiently improve their operations.</p> <p> </p> <p>Partner with the best</p> <p> </p> <p> </p> <p> </p> <p>As a Service Delivery Manager Oilfield Chemicals, you will be responsible for:</p> <p> </p> <p>Ensure all activities are carried out according to our non-negotiables and our cultural pillars</p> <p>Constructing business plans incorporating essential market drivers and all obtainable analytics.</p> <p>Oversee the budget and P/L for the area of responsibility</p> <p>Collaborate with sales/comms teams as well as direct interaction with customers for assigned area to understand the activity forecast (volume and complexity)</p> <p>Ensure flawless execution and on-time delivery by assigning appropriate resources in line with volume and complexity of forecasted activity and ensuring Quality plans are in line with our job cycle process</p> <p>Ensure that the team fully understand the contracts/quote for their assigned job portfolio to ensure we harvest our contracts and collect what we are owed</p> <p>Leadership to Develop team in line with competency and training programs for their respective positions as well as future career plans</p> <p>Leading and driving continuous cost-efficiency alternatives while maintaining excellence in service delivery, Preparation and handling required resources for growth including equipment.</p> <p>Fuel your passion</p> <p> </p> <p><b>To be successful in this role you will:</b></p> <p> </p> <p>Have a Bachelor's degree of Engineering.</p> <p>Have at least 10 years of experience of a technical background in Oilfield Chemicals.</p> <p>Have at least 5 years of experience in a leadership role and multi-country management</p> <p>Have excellent interpersonal and leadership skills.</p> <p>Have an excellent operational background.</p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Job Purpose</strong> The role holder will drive process automation, deploy insurance technology solutions, and ensure a smooth digital journey across operations.</p><p><strong>Key Responsibilities</strong></p><p><strong>Insurance Operations Management</strong> Oversee day-to-day insurance operations including policy issuance, underwriting support, claims coordination, and endorsements, ensuring service quality and turnaround time (TAT) standards are met. Establish and monitor operational KPIs, KRIs, and performance dashboards to track efficiency and quality. Re-engineer underwriting and claims workflows to improve productivity, reduce leakage, and enhance customer experience. Ensure regulatory compliance and internal governance standards are maintained across all operational processes.</p><p><strong>Digital Transformation &amp; Technology Implementation</strong> Lead the evaluation, selection, and implementation of insurance technology platforms and digital tools (e.g., policy administration systems, underwriting/claims automation platforms, AI-driven processing tools). Drive automation initiatives (RPA, AI/Gen AI, workflow automation) to improve underwriting and claims processing efficiency and reduce quote-to-bind/claims cycle times. Manage end-to-end digital project delivery requirements gathering, vendor coordination, testing, rollout, and post-implementation support ensuring minimal disruption to business operations. Partner with IT and external technology vendors/consultants to ensure digital solutions align with business needs and regulatory expectations. Modernize underwriting and claims workbenches by integrating relevant data sources and digital tools to improve decision accuracy and operational resilience. Monitor emerging insurtech trends and recommend relevant digital solutions to maintain competitive advantage.</p><p><strong>Change Management &amp; Stakeholder Engagement</strong> Act as a change champion, ensuring smooth adoption of new systems and processes across underwriting, claims, and operations teams. Provide training and support to operational staff during digital transitions to minimize disruption and resistance. Engage with senior management on digital strategy, modernization roadmaps, and operational excellence initiatives. Coordinate cross-functional teams (Underwriting, Claims, IT, Compliance) to ensure aligned execution of digital and operational initiatives.</p><p><strong>Governance, Risk &amp; Compliance</strong> Strengthen governance, risk, and compliance frameworks across operational processes. Ensure digital initiatives maintain data security, regulatory compliance, and audit readiness. Establish real-time risk monitoring and reporting mechanisms for operational and digital risk.</p><p><strong>Omanization &amp; Talent Development</strong> Identify, coach, and mentor Omani employees within the operations team to build a sustainable local talent pipeline. Design and implement a structured on-the-job training plan covering insurance operations, digital tools, and process improvement techniques. Support succession planning by preparing capable Omani nationals for future operations/digital leadership roles.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><strong>Key Requirements</strong></p><p><strong>Education &amp; Qualifications</strong> Bachelor's degree required; MBA or equivalent preferred. Professional insurance qualification preferred (CIP, ACII, FIII, or equivalent).</p><p><strong>Experience</strong> Minimum 15+ years of experience in insurance operations, with demonstrated involvement in digital transformation and technology implementation projects. Proven track record managing underwriting/claims operations across multiple lines (P&amp;C, Life &amp; Annuities, Health). Experience deploying or evaluating insurance technology platforms and automation solutions (RPA, AI/Gen AI, core insurance systems). Experience leading cross functional teams and managing multi vendor technology ecosystems. Prior experience in governance and regulatory compliance within insurance operations.</p><p><strong>Skills</strong> Strong operational management and process re-engineering capability. Working knowledge of insurance technology platforms and digital transformation methodologies. Project management skills able to lead technology implementation from planning through rollout. Change management and stakeholder engagement skills, particularly around technology adoption. Strong analytical skills KPI/KRI tracking, performance reporting, and data-driven decision-making. Coaching and people-development skills, with commitment to national talent development.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Develop and implement comprehensive HSE policies and procedures tailored to the organization's specific operational risks.</li><li>Conduct regular audits and inspections to identify potential hazards and ensure compliance with local and international regulations.</li><li>Lead and facilitate HSE training programs to enhance employees' awareness and competence in safety practices and emergency procedures.</li><li>Analyze incident reports to identify trends and develop proactive strategies to mitigate risks and prevent future occurrences.</li><li>Monitor and assess the effectiveness of HSE programs through performance metrics, reporting, and continuous feedback loops.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A proactive and resilient attitude, with the physical capability to conduct site inspections and audits in various environments.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p>Lead the delivery of major infrastructure and master planning projects in Oman from concept through design, procurement, construction support, and stakeholder approvals. The role requires a strong multidisciplinary background in transport infrastructure, roads, utilities, master planning and design management, combined with proven project leadership experience in consultant, PMCM or PMC environments.</p> </div> <div> <ul> <li>Minimum <strong>20 years of professional experience</strong> in infrastructure and project delivery.</li> <li>Minimum <strong>10 years in Project Management leadership roles</strong>.</li> <li>Demonstrated experience in:<ul> <li>Transport Infrastructure</li> <li>Roads and Highways</li> <li>Urban Infrastructure</li> <li>Utilities Networks</li> <li>Master Planning</li> <li>Design Management</li> </ul> </li> <li>Experience managing complex multidisciplinary teams.</li> <li>Proven delivery of large infrastructure projects from planning through construction.</li> <li>Strong consultant, PMC, PMCM, or engineering advisory background preferred.</li> <li>Experience working in GCC countries.</li> <li> <strong>Oman project experience and stakeholder exposure highly preferred.</strong> </li> </ul> </div> <p> <strong>Imagine a better future for you and a better future for us all.</strong> <br> <br>Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself?<br> <br> <strong>With us, you can. Apply today.</strong> <br> </p> <div> <ul> <li>Lead multidisciplinary infrastructure and master planning projects across all project phases.</li> <li>Manage project scope, schedule, budget, resources, risks, and quality.</li> <li>Direct and coordinate design teams including:<ul> <li>Roads &amp; Highways</li> <li>Transportation Planning</li> <li>Utilities</li> <li>Drainage</li> <li>Structures</li> <li>Landscape</li> <li>Environmental disciplines</li> </ul> </li> <li>Act as the primary point of contact for clients, stakeholders, government authorities, and utility providers.</li> <li>Oversee design reviews, technical approvals, value engineering exercises, and constructability assessments.</li> <li>Manage tender documentation, procurement support, bid evaluations, and consultant/contractor coordination.</li> <li>Lead project governance activities including reporting, project controls, risk management, and performance monitoring.</li> <li>Ensure compliance with local regulations, authority requirements, international standards, and company procedures.</li> <li>Support business development, technical proposals, client presentations, and strategic pursuits.</li> <li>Mentor and develop project managers and technical teams.</li> <li>Drive successful delivery of projects while maintaining client satisfaction and commercial performance.</li> </ul> </div></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Competitive environment: the business operates in a very competitive environment with both local and international players. Constant technical evolutions required to remain competitive, to have in place active cost reduction and performance improvement processes, to develop and implement strategies not purely based on price so that the business protects value. Regulatory environment: each Country has its specificities that generates constrains and opportunities. Rules constantly evolve and the business is requested on a regular basis to adapt its strategy and/or business model. Business environment: to operate in partnership with other Company s affiliates to ensure consistent approach to customers, One TotalEnergies structures used, communications coordinated, opportunities created by leveraging the Company. HSE environment: to ensure that the highest standards of HSE are implemented to meet Company s standards. This can often involve implementing additional processes beyond what is market standard.</p><p><strong>Activities</strong></p><p>Team Management</p><p>Direct: Responsible for a team of Finance Manager and Assistant Finance Manager(s).</p><p>Functional / Transversal: Supervision and close coordination with external stakeholders (outsourcing accounting firm, auditors, tax advisors, insurance brokers, lenders, lenders advisors).</p><p>Contributes to budget and LTP exercise on the Oman perimeter.</p><p>Senior Finance Manager (SFM) will oversee Finance, Accounting and Reporting activities for two to five Joint Venture Special Project Companies (SPC) which will design, build, own and operate medium size (100 MW to 500 MW) utility scale solar PV and wind power plants in Oman. The SFM will be seconded part-time to each SPC (and reports directly to respective project company s EMD/GM), and will oversee the spending of a 250 to 625 mUSD of CAPEX Budget, financed in majority from non-recourse Banking Facilities.</p><p>For each SPC:</p><p>SFM will be responsible for all finance, accounting, treasury, reporting, tax and IT functions.</p><p>Oversee the billing and collection coordination function of the Company.</p><p>Monitor risk management activities, including administration of insurance policies, in consultation with the EMD, and prepare annual progress reports to the Board.</p><p>Provide analysis and reporting of project company performance, compliance, tax, insurance, budget, internal control and risk management.</p><p>Reviews and analyses all contracts and ensures appropriate accounting work is completed.</p><p>Manages and coordinates the appropriate purchase orders in the system.</p><p>Is in close contact with the plant team to understand progress in the project activities and supports invoice and contract disputes where applicable.</p><p>Ensures all project costs are reconciled and recorded for month-end activities.</p><p>Interprets events and activities from a financial perspective (daily, monthly, quarterly, and annually).</p><p>Monitors project costs and compares against the plan.</p><p>Provides frequent feedback to operations.</p><p>Provides regular updates to the EMD and shareholders including preparation of management presentations.</p><p>Coordinate and report major deviations and highlight potential areas for improvement.</p><p>Leads all financial planning activities with respect to monthly, quarterly and yearly forecasts.</p><p>Maintains financial and accounting controls and oversee adherence to project company policies.</p><p>Administer hiring and purchase decisions made by the O&amp;M Manager or EMD.</p><p>In preparation for each meeting of the project company s Board of Directors (BOD), he/she will prepare, at a minimum, the following information:</p><p>Quarterly project cost and sources of finance analysis of expenditures and cash flows comparing actuals with budget / base case financial model parameters.</p><p>A forecast of expenditures.</p><p>In case of any requirement of any expenditure not included in the base case financial model - a detailed note shall be prepared for the Board for approval of such expenditure.</p><p>Attend the BOD meetings to support the EMD in providing any clarifications necessary to the financial reports and to respond to questions from the directors.</p><p>Participate in negotiating and drafting term sheets, purchase agreements, and financing documents, if required.</p><p>Maintain relationships with the project company shareholders, investment bankers, and advisors.</p><p>To ensure that the project company complies with the commercial/financial requirements of the project documents and governmental policy/ regulations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least 6 years of oil &amp; gas or power sector accounting, finance and strategy experience.</li><li>Must have credible exposure to large infrastructure project finance management in JV context.</li><li>In minimum possess a bachelor s degree in finance, accounting, business or equivalent from an accredited university or possess a professional accounting qualification (CA/ACCA/CPA).</li><li>Preferable to be familiar with renewable energy non-recourse financing structures.</li><li>He/She should be able to manage personnel performing accounting, treasury, audits and similar finance management and reporting requirements</li><li>A CFO or Finance Manager previous position would be a huge plus.</li><li>IFRS knowledge and demonstrated financial/business analysis/cost control skills.</li><li>Fluency in English with strong written and oral communication skills.</li><li>Strong presentation and negotiation skills.</li><li>Capable of understanding and communicating complex financial issues in a timely, concise, and objective manner.</li><li>Excellent ability to analyze and recommend solutions to a variety of difficult situations and problems.</li><li>Strong computer skills, including spreadsheet and database applications.</li><li>Experience managing a small team of employees.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are supporting a hospitality investment and asset management group in Oman with the appointment of a Technical Asset Manager . This is an excellent opportunity for a technical hospitality professional to join an owner-side asset management function and support the maintenance, condition, technical performance, and long-term value of a hotel portfolio. Role Overview The Technical Asset Manager will be responsible for planning, monitoring, and controlling maintenance, facilities operations, and technical asset management activities across operating hotel assets and shareholder properties. The role will work closely with hotel operators, General Managers, engineering teams, consultants, contractors, service providers, specialist vendors, and internal stakeholders to ensure that hotel assets are well maintained, compliant, cost-controlled, and aligned with ownership objectives. This is a portfolio-level technical asset management role. The successful candidate will support CAPEX planning, Property Improvement Plans, asset condition reviews, lifecycle maintenance planning, contractor performance, technical reporting, and operational readiness across existing assets, renovations, handovers, and hotel pre-opening or transition phases.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Engineering, preferably Mechanical, Electrical, Civil, Facilities Management, or another relevant technical discipline.</p><p>6 10 years of relevant experience in hotel engineering, technical asset management, facilities management, maintenance planning, project coordination, or owner-side asset operations.</p><p>Proven exposure to hotel operations, multi-asset portfolios, CAPEX planning, Property Improvement Plans, contractor management, and asset condition reviews.</p><p>Strong technical understanding of hotel engineering, building systems, maintenance standards, asset condition assessment, and lifecycle planning.</p><p>Experience reviewing and monitoring OPEX, CAPEX, renovation, upgrade, and property improvement works.</p><p>Strong understanding of HSE standards, statutory compliance, technical standards, and contractor management requirements.</p><p>Strong project and stakeholder management skills, with the ability to work effectively with hotel operators, General Managers, engineering teams, consultants, contractors, vendors, and internal teams.</p><p>Hands-on and execution-oriented approach, with strong cost awareness, attention to detail, and the ability to manage multiple hotel assets, urgent maintenance matters, and CAPEX works.</p><p>Professional certifications such as PMP, CFM, FMP, hospitality engineering, asset management, or equivalent would be an advantage.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job description</b></p><p>We are looking for a professional which can head these operations. should have good experience in handling cows and goats. Experience should include good animal husbandry, knowledge about pests, diseases and the prevention and treatment. .</p><p><b>Role: Operations Manager</b></p><p>Industry Type: IT Services &amp; Consulting</p><p>Department: Customer Success, Service &amp; Operations</p><p>Employment Type: Full Time, Permanent</p><p>Role Category: Operations</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Should have good experience in handling cows and goats.</li><li>Experience should include good animal husbandry, knowledge about pests, diseases and the prevention and treatment.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Title: Loyalty Operations Manager Term: 12 months- renewable Location: Muscat, Oman Division: Customer Experience/ Loyalty Operations Reports to: Head of Loyalty Operations Purpose of Project You will play a critical role in ensuring the successful launch, operational readiness, and ongoing performance of a large-scale customer loyalty program across digital and assisted channels. This role focuses on translating loyalty design into seamless day-to-day operations, enabling frontline teams, and ensuring consistent, high quality customer experiences. As a key operational owner, you will drive process excellence, resolve real-time issues, and continuously improve program execution- providing a strong platform for customer engagement, retention, and long-term value creation. Key Activities: Operational readiness and validation (30%)- Validate loyalty program rules, including earn/burn, expiry, and exception handling, to ensure operational feasibility across all channels Go-live and stabilisation support (25%)- Support launch activities, hypercare, reconciliation, and post-launch stabilisation. Training and enablement (15%)- Co-develop and deliver role-based training and ensure effective rollout to frontline and support teams. Day-to-day operations support (20%)- Manage ongoing loyalty operations, including offer updates, partner changes, and rule clarifications. Stakeholder coordination (10%)- Collaborate with cross-functional teams to resolve operational issues impacting customer experience.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Relevant experience: 4-7 years in loyalty operations, customer experience, or service delivery within consumer facing industries. Mandatory requirements: Hands on experience supporting or running consumer loyalty program operations Direct exposure to earn/burn mechanics, expiry, tiers, rewards, campaigns, and exception handling Proven experience owning or supporting operational SOPs, including dispute handling, service recovery, ad escalation processes. Strong background in operations, customer experience, or service delivery within a consumer business Experience training frontline and support teams and supporting operational change during launches or revamps English Language (Arabic is a plus) Immediately Available Knowledge and Experience Deep understanding of loyalty program operations, including earn/burn logic, rewards, and partner models Experience in consumer-facing industries (telecommunications, banking, or retail preferred) Familiarity with CRM systems, loyalty platforms, and rules-based engines. Strong Operational excellence mindset, including SOP design, process optimisation, and risk control.</p><p></p></section>