Insurance Coordinator Jobs in Oman
552 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Nama Water Services (Oman Water and Wastewater Services Company) is pleased to announce a "Training for Employment" , in collaboration with its contracted companies that offer permanent job opportunities in the water and wastewater sector. Job Title: Water Quality Technician Reports To: Water Quality Supervisor / Laboratory Manager Job Details Number of Vacancies: 14 Positions Salary Range: OMR PHONE_NUMBER per month Work Location: All governorates of Oman except Dhofar (Preference will be given to applicants from the local governorate) Job Purpose The Water Quality Technician is responsible for monitoring, sampling, testing, and analyzing water quality to ensure compliance with regulatory requirements, company standards, and operational objectives. The role supports the delivery of safe and high-quality water services through routine inspections, laboratory testing, and field activities. Key Responsibilities Collect water samples from treatment plants, distribution networks, reservoirs, and other designated locations. Conduct routine water quality testing and analysis in accordance with approved procedures and standards. Monitor water quality parameters such as pH, turbidity, chlorine residual, conductivity, and other physical, chemical, and biological indicators. Record, analyze, and report test results accurately and in a timely manner. Perform calibration, maintenance, and basic troubleshooting of laboratory and field testing equipment. Assist in investigating water quality issues and support corrective actions when required. Ensure compliance with health, safety, environmental, and quality regulations. Maintain laboratory records, logs, reports, and documentation. Support inspections, audits, and regulatory reporting activities. Coordinate with operations and maintenance teams to ensure water quality standards are maintained. Follow standard operating procedures and quality control requirements. Qualifications Diploma only in Water Technology, Environmental Science, Chemistry, Chemical Engineering, Laboratory Science, or a related field. Experience Practical Experience: 0 (No prior work experience required) Internship or academic exposure in laboratories or water quality is an advantage. Technical Skills Basic knowledge of water quality testing methods and laboratory procedures. Understanding of water treatment processes and quality standards. Ability to use laboratory instruments and field testing equipment. Basic ability to record and report test results accurately. Awareness of health, safety, and environmental regulations. Basic proficiency in Microsoft Office applications. Soft Skills Strong attention to detail and accuracy. Good communication and teamwork abilities. Willingness to learn and follow procedures strictly. Ability to work in field and laboratory environments. Good organizational and record-keeping skills. Working Conditions Laboratory and field-based work environments. May require outdoor sample collection, site visits, and occasional shift work. Application Note : The applicant must be a job seeker. The applicant must be an Omani national. For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement. The applicant must not have previously benefited from any training program funded by either the public or private sector. The applicant must have no more than three (3) years of work experience. The applicant must not be more than 38 years of age The closing date is 3rd August 2026.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma only in Water Technology, Environmental Science, Chemistry, Chemical Engineering, Laboratory Science, or a related field.</li><li>Practical Experience: 0 (No prior work experience required)</li><li>Internship or academic exposure in laboratories or water quality is an advantage.</li><li>Basic knowledge of water quality testing methods and laboratory procedures.</li><li>Understanding of water treatment processes and quality standards.</li><li>Ability to use laboratory instruments and field testing equipment.</li><li>Basic ability to record and report test results accurately.</li><li>Awareness of health, safety, and environmental regulations.</li><li>Basic proficiency in Microsoft Office applications.</li><li>Strong attention to detail and accuracy.</li><li>Good communication and teamwork abilities.</li><li>Willingness to learn and follow procedures strictly.</li><li>Ability to work in field and laboratory environments.</li><li>Good organizational and record-keeping skills.</li><li>The applicant must be a job seeker.</li><li>The applicant must be an Omani national.</li><li>For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement.</li><li>The applicant must not have previously benefited from any training program funded by either the public or private sector.</li><li>The applicant must have no more than three (3) years of work experience.</li><li>The applicant must not be more than 38 years of age</li></ul><p></p></section>
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<span><br>POSITION SUMMARY<br>Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Prepare drink orders for guests according to specified recipes using measuring systems. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure coolers, cabinets, and storage areas. Complete closing duties.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Prepare drink orders for guests according to specified recipes using measuring systems. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure coolers, cabinets, and storage areas. Complete closing duties.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p>1. JOB DETAILS:</p>
<p>Job Title: <strong>Lead - Internal Audit (Investment and Portfolio Management)</strong> </p>
<p>Reports to: Internal Audit - Senior Manager</p>
<p>Location: Muscat</p>
<p>Division: Internal Audit</p>
<p>Department: Internal Audit</p>
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<p>2. JOB PURPOSE: </p>
<p>This role is responsible for independently executing and leading internal audit assignments<strong> focused on the organization's investment activities, portfolio companies, and investment-related governance processes, </strong>while also supporting the broader Internal Audit plan through audits of corporate, financial, operational and other support functions as required </p>
<p>The role assesses the adequacy and effectiveness of governance, risk management, financial controls, and decision-making across the investment lifecycle, including deal sourcing, due diligence, valuation, approval, execution, portfolio monitoring, performance reporting, and exit activities. The position contributes to the development of the risk-based audit plan, performs reviews in line with IIA standards, and provides professional insights and providing practical, value-adding recommendations to management and the Audit & Risk Committee that strengthen investment governance, safeguard value, improve decision quality, and mitigate financial, operational, regulatory, and reputational risks. The role will also undertake and/or support risk-based audits across corporate and support functions, contributing to the overall delivery of the Internal Audit Plan.</p>
<p>The Lead also ensures effective follow-up on audit actions, coordinates with relevant internal and external stakeholders, and maintains the highest standards of integrity, objectivity, and confidentiality in all audit activities.</p>
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<p>3. JOB DIMENSIONS: </p>
<p>Revenues/ Budget: </p>
<p>Direct Reports: 0</p>
<p>Indirect Reports: 0</p>
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<p>4. KEY ACCOUNTABILITIES: </p>
<p>Strategic & Planning:</p>
<p> Develop and maintain a risk-based Internal Audit coverage strategy for investments and asset management, aligned with the Company s investment strategy, portfolio objectives, risk profile and Internal Audit mandate.</p>
<p> Maintain an up-to-date understanding of the investment portfolio, including subsidiaries, associates, strategic investments, distressed assets and investments undergoing turnaround or restructuring</p>
<p> Identify significant and emerging investment risks requiring Internal Audit attention</p>
<p> Recommend appropriate audit coverage, frequency and depth based on risk, materiality, complexity and strategic importance.</p>
<p> Lead the investment and asset management component of the risk-based Annual Internal Audit Plan</p>
<p> Contribute to the overall development of the Internal Audit Plan by assessing risks across corporate and support functions</p>
<p> Support the Head of Internal Audit in ensuring appropriate coverage of the Company's key risks without unnecessary duplication with other assurance providers</p>
<p> Perform periodic risk assessments of investment and asset management activities and relevant portfolio companies.</p>
<p> Provide timely insights to the Head of Internal Audit and Audit & Risk Committee on significant investment and asset management risks</p>
<p> Identify opportunities to improve portfolio oversight, governance, performance monitoring, risk management and value preservation.</p>
<p> Participate, where appropriate and without compromising Internal Audit independence, in advisory reviews relating to significant investment or asset-management initiatives.</p>
<p>Functional Responsibilities:</p>
<p> Lead and independently execute end-to-end audits covering investment and asset management activities , including investment governance and & decision making, , investment appraisal & due diligence, portfolio asset management, investment valuation & performance, divestments & exits and post-investment reviews..</p>
<p> Act as the Internal Audit subject-matter lead for investments and asset management</p>
<p> Provide coaching and technical support to other Internal Audit team members on investment-related assignments</p>
<p> Assess the reliability of investment papers, financial models, valuation assumptions, portfolio performance reports, and management information used for decision-making.</p>
<p> Review the design and operating effectiveness of controls over investment transactions, documentation, conflicts of interest, related-party matters, and post-investment monitoring.</p>
<p> Perform risk assessment, data analysis, process walkthroughs, sample testing, and control testing, and maintain clear, well-documented working papers in accordance with the Internal Audit Charter, approved methodology and applicable IIA Standards.</p>
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<p><b>6. QUALIFICATIONS, EXPERIENCE & SKILLS: </b></p>
<p>Qualifications:</p>
<p> Bachelor's degree in Accounting, Finance, Investment, Economics, Business Administration, or a related field.</p>
<p> CIA, ACCA, CPA, CFA, or an equivalent professional qualification is preferred.</p>
<p>Experience:</p>
<p> <strong>Minimum 5 years' relevant experience in internal audit, investment audit, external audit, investment management, private equity, or portfolio oversight.</strong> </p>
<p> Experience in a Big 4 audit firm, investment management company, sovereign wealth fund, private equity firm, or holding company is valuable.</p>
<p> Experience involving distressed assets, turnaround plans, restructuring, divestment or post-investment reviews would be an advantage.</p>
<p> Experience in auditing corporate and support functions is desirable.</p>
<p> Practical exposure to investment valuation, financial modelling, due diligence, transaction governance, and portfolio performance reporting is preferred.</p>
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<p>Technical Competencies Leadership/Behavioral Competencies </p>
<p> IIA Standards and Internal Audit Methodology</p>
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<p>Position Information Summary The After Sales Manager is responsible for leading and managing all after-sales operations for trucks and buses, ensuring high levels of customer satisfaction, service quality, and profitability. The role oversees workshop operations, spare parts availability, warranty administration, service contracts, and customer support while ensuring compliance with manufacturer standards and company policies.</p><p>Reporting To: Chief Executive Officer</p><p>Key Responsibilities</p><ul><li>Manage the overall after-sales business, including workshop, spare parts, warranty, and field service operations.</li><li>Develop and implement strategies to improve customer satisfaction, retention, and service revenue.</li><li>Ensure efficient workshop operations, including job planning, productivity, quality control, and timely vehicle delivery.</li><li>Monitor and improve key performance indicators (KPIs) such as workshop efficiency, technician productivity, first-time fix rate, and customer satisfaction.</li><li>Oversee spare parts inventory management to ensure optimum stock levels and parts availability.</li><li>Manage warranty claims, ensuring accurate documentation and timely submission in line with manufacturer requirements.</li><li>Build and maintain strong relationships with fleet customers and key accounts through regular visits and proactive support.</li><li>Lead, coach, and develop service advisors, workshop supervisors, technicians, and parts personnel.</li><li>Ensure compliance with health, safety, environmental, and quality standards.</li><li>Prepare annual budgets, monitor expenses, and achieve departmental profitability targets.</li><li>Analyze service performance reports and implement continuous improvement initiatives.</li><li>Coordinate with sales, technical support, and manufacturers on product issues, recalls, and service campaigns.</li><li>Ensure all service processes comply with manufacturer guidelines and company policies.</li><li>Handle customer complaints professionally and ensure timely resolution.</li><li>Identify opportunities to increase after-sales revenue through maintenance contracts, value-added services, and customer loyalty programs.</li></ul><p>Qualifications</p><ul><li>Bachelor s degree in mechanical engineering, Automotive Engineering with Business Administration, or a related field.</li><li>Professional certifications in automotive or commercial vehicle service management are an advantage.</li></ul><p>Experience</p><ul><li>Minimum 10 years of experience in commercial vehicle after-sales operations, including preparing budgets and P&L management</li><li>Minimum 5 years in a managerial role within a truck and bus dealership or commercial vehicle manufacturer.</li><li>Experience in establishing and managing workshop operations, spare parts, warranty, and customer service.</li><li>Experience in Dealer and Service Partner Management</li></ul><p>Required Skills</p><ul><li>Strong leadership and team management skills.</li><li>Excellent knowledge of truck and bus maintenance, diagnostics, and repair processes.</li><li>Understanding of dealer management systems (DMS), ERP systems, and workshop management software.</li><li>Strong financial and budget management skills.</li><li>Excellent customer relationship and conflict resolution abilities.</li><li>Analytical and problem-solving skills.</li><li>Effective communication and negotiation skills.</li><li>Ability to work under pressure and achieve performance targets.</li><li>Proficiency in Microsoft Office applications.</li></ul><p>Key Performance Indicators (KPIs)</p><ul><li>Customer Satisfaction Index (CSI)</li><li>Workshop productivity and efficiency</li><li>Technician utilization rate</li><li>First-time fix rate</li><li>Service revenue growth</li><li>Spare parts sales growth</li><li>Warranty claim accuracy and recovery</li><li>Vehicle turnaround time</li><li>Customer retention rate</li><li>Department profitability</li><li>Health and safety compliance</li></ul><p>Technical Competencies</p><ul><li>Commercial Vehicle Diagnostics</li><li>Workshop Operations</li><li>Fleet Maintenance</li><li>Warehouse & Inventory Management</li><li>ERP Systems (SAP/Odoo)</li><li>Warranty Systems</li><li>Technical Reporting</li><li>Root Cause Analysis</li><li>Preventive Maintenance Planning</li><li>KPI Dashboard Development</li><li>Budgeting & Financial Analysis</li><li>Contract & SLA Management</li><li>Government Tender Support</li></ul><p>Language Requirements</p><ul><li>Fluent English (Mandatory) verbal and written.</li><li>Arabic (Mandatory) conversational and business communication with customers, government entities, and service partners.</li></ul><p>Other Requirements</p><ul><li>Middle East /Oman Driving License.</li><li>Willingness to travel extensively across the Sultanate of Oman and Middle east.</li><li>Ability to support customers personally during emergency breakdowns and critical fleet operations.</li><li>Strong understanding of Government procurement processes and public-sector customer expectations.</li></ul><p>Reporting Line</p><ul><li>Reports to: CEO / Dealer Principal / Aftersales Director</li><li>Direct Reports: Workshop Manager/Supervisor Service Advisors Parts Manager Warranty Administrator Field Service Team Technicians (directly or through supervisors)</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in mechanical engineering, Automotive Engineering with Business Administration, or a related field. Professional certifications in automotive or commercial vehicle service management are an advantage. Minimum 10 years of experience in commercial vehicle after-sales operations, including preparing budgets and P&L management. Minimum 5 years in a managerial role within a truck and bus dealership or commercial vehicle manufacturer. Experience in establishing and managing workshop operations, spare parts, warranty, and customer service. Experience in Dealer and Service Partner Management. Strong leadership and team management skills. Excellent knowledge of truck and bus maintenance, diagnostics, and repair processes. Understanding of dealer management systems (DMS), ERP systems, and workshop management software. Strong financial and budget management skills. Excellent customer relationship and conflict resolution abilities. Analytical and problem-solving skills. Effective communication and negotiation skills. Ability to work under pressure and achieve performance targets. Proficiency in Microsoft Office applications. Middle East /Oman Driving License. Willingness to travel extensively across the Sultanate of Oman and Middle east. Ability to support customers personally during emergency breakdowns and critical fleet operations. Strong understanding of Government procurement processes and public-sector customer expectations.</p>
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<p><span><span>Welcome to the voco family. Now that you are part of our family, let’s explain the role you will play. </span></span></p><br><p><span><span>Service at voco Muscat Al Mouj should not just be about delivering the basics. It isn’t a hygiene factor, With some subtle tweaks and areas of focus, service can be a core manifestation of the brand. As we will come to see, our Service Strategy embraces the core Brand Promise of “Reliably Different”.</span></span></p><br><p><span><span><strong>WHAT WILL I ACTUALLY BE DOING?</strong></span></span></p><br><p><span><span>The overarching Service Style at voco is based around the concept of hosting. Hosting is an intuitive, appealing and positive concept the embodies the voco brand and service experience. It’s all about thinking and taking care of others, being thoughtful to their needs and ensuring they’re always happy, relaxed and comfortable.</span></span></p><br><p><span><span>If there’s on thing we know, it’s that a great Host is at the heart of every great stay. That’s why all our staff play the role of Host for our guests at voco. Everyone is empowered to take responsibility for making sure things are done well, and everyone is proud to deliver Reliably Different experience.</span></span></p><br><p><span><span><strong>Regarding the role and responsibilities, you will need to perform the followings:</strong></span></span></p><br><p><span><span>The Sales Manager at voco Muscat Al Mouj is responsible for driving revenue through proactive sales efforts, relationship building, and market development. This role requires a strategic, motivated, and results-driven individual to manage a portfolio of corporate, MICE, government, or leisure accounts, depending on business needs. The Sales Manager plays a key role in achieving revenue goals and maintaining the hotel’s brand presence in the local and international markets, in line with IHG standards.</span></span></p><br><span><span>• </span></span><span><span>Develop and implement sales strategies to achieve revenue targets across assigned market segments.</span></span><br><span><span>• </span></span><span><span>Actively source and maintain relationships with existing and potential clients to generate business opportunities.</span></span><br><span><span>• </span></span><span><span>Conduct client visits, sales calls, site inspections, and participate in industry events to promote the hotel’s offerings.</span></span><br><span><span>• </span></span><span><span>Prepare and deliver proposals, contracts, and presentations tailored to client requirements.</span></span><br><span><span>• </span></span><span><span>Maintain an up-to-date knowledge of market trends, competitor activities, and customer behaviours.</span></span><br><span><span>• </span></span><span><span>Collaborate with the Revenue and Marketing teams to develop promotional packages, campaigns, and pricing strategies.</span></span><br><span><span>• </span></span><span><span>Accurately maintain sales reports, client databases (such as Delphi, Opera Sales & Catering), and sales activity logs.</span></span><br><span><span>• </span></span><span><span>Achieve monthly, quarterly, and annual individual and team targets as set by the Director of Sales & Marketing.</span></span><br><span><span>• </span></span><span><span>Handle customer inquiries promptly and professionally, ensuring customer satisfaction and loyalty.</span></span><br><span><span>• </span></span><span><span>Support the development of junior sales team members and share best practices across the department.</span></span><br><span><span>• </span></span><span><span>Ensure all activities comply with IHG policies, local regulations, and brand standards.</span></span><br><p><span><span><strong>WHAT ARE THE REQUIREMNTS AND KEY COMPETENCIES?</strong></span></span></p><br><span><span>• </span></span><span><span>Bachelor’s degree in Business, Hospitality, Sales, or a related field.</span></span><br><span><span>• </span></span><span><span>Minimum 3–5 years of proven sales experience in a 4- or 5-star hotel environment.</span></span><br><span><span>• </span></span><span><span>Strong understanding of the Muscat/Oman hospitality market and key feeder markets.</span></span><br><span><span>• </span></span><span><span>Demonstrated ability to develop and close business across various segments (Corporate, Government, MICE, or Leisure).</span></span><br><span><span>• </span></span><span><span>Excellent communication, presentation, and negotiation skills.</span></span><br><span><span>• </span></span><span><span>Proficient in MS Office and hotel sales systems (e.g., Opera, Delphi, or IHG-specific platforms).</span></span><br><p><span><span><strong>HOW DO I DELIVER THIS?</strong></span></span></p><br><p><span><span>The idea of a Host in a hotel in itself is not unusual. The idea that <strong>Everyone’s a Host</strong> is unique. It conveys a sense that everyone at the hotel takes responsibility, is empowered to and proud to deliver a Reliably Different experience. Our Service Style is delivered by letting our Thoughtful, Unstuffy, and Charming voco personality shine through, by demonstrating our three Service Behaviours (Be Thoughtful, Be Natural, and Make It Memorable). Here’s how to Host a guest the voco way.</span></span></p><br><p><span><span><strong>Be Thoughtful</strong> – We pride ourselves on delivering the important things that our guests need and value consistently – every day, every stay. We’re Hosts our guests can always count on.</span></span></p><br><p><span><span><strong>Be Natural</strong> – We’re genuine, natural Hosts – always friendly, relaxed and charming. We get to know our guests and build a personal rapport, putting them at their ease throughout their stay.</span></span></p><br><p><span><span><strong>Make It Memorable</strong> – We’re Hosts who share our local knowledge and personal recommendation to help guests get the most from their stay. We look for ways to surprise and delight our guests, indulging them with little acts of kindness that make their stay memorable.</span></span></p><br><p><span><span>The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or requirements / qualifications of the job.</span></span></p><br><br> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Exhibits culinary talents by personally performing tasks while leading the banquet food preparation staff. Assists in coordinating menus, purchasing, scheduling, food preparation and plating for catering events. The individual is responsible for delivering a consistent, high quality product with an appetizing presentation. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved.<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 1 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 1 year experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Assists in determining how food should be presented and creates decorative food displays.<br>• Attends daily Banquet Event meetings to review culinary requirements.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Assists in developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.<br>• Ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Estimates daily Banquet Event Order production needs.<br>• Follows proper handling and right temperature of all food products.<br>• Maintains food preparation handling and correct storage standards.<br>• Manages BEO process including menu development, pricing, tracking and ordering.<br>• Manages food quantities and plating requirements for all banquet functions.<br>• Plans food quantities and plating requirements for all banquet functions.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Recognizes superior quality products, presentations and flavor.<br>• Supports procedures for food & beverage portion and waste controls.<br>Assisting in Managing Culinary Teams<br>• Communicates production needs to key personnel.<br>• Communicates regularly with employees to ensure performance expectations are clear.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Ensures and maintains the productivity level of employees.<br>• Ensures employees understand expectations and parameters.<br>• Ensures property policies are administered fairly and consistently.<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaching or instructing others.<br>• Leads shifts while personally preparing food items and executing requests based on required specifications.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Supervises banquet kitchen shift operations.<br>• Utilizes an "open door" policy to identify and address employee problems or concerns.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>Maintaining Culinary Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Manages to achieve or exceed budgeted goals.<br>Ensuring Exceptional Customer Service<br>• Empowers employees to provide excellent customer service.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Responds effectively to guest problems and complaints.<br>Managing and Conducting Human Resource Activities <br>• Conducts training when appropriate.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs).<br>• Ensures disciplinary procedures and documentation support the Peer Review Process.<br>• Participates in training staff on menu items including ingredients, preparation methods and unique tastes.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Trains employees in safety procedures.<br>Additional Responsibilities <br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>1. JOB DETAILS: Position Title: Research Administrator Reports to: Dean of Research and Innovation Department: Research and Innovation 2. JOB PURPOSE: The Research Administrator provides operational and administrative support for the effective implementation of the University s research and innovation activities. The role ensures efficient coordination of research processes, funding administration, compliance tracking, and documentation, supporting faculty and leadership in delivering high- quality, compliant, and impactful research aligned with institutional strategy and accreditation requirements. 3. KEY ACCOUNTABILITIES: Description Research Administration & Coordination Coordinate day-to-day research activities across colleges and research units. Maintain centralized records of research projects, grants, and outputs. Support the implementation of research workflows, SOPs, and procedures. Act as the first point of contact for faculty on research-related administrative matters. Grant & Funding Administration Support the preparation, submission, and tracking of research proposals. Maintain a database of funding opportunities (local and international). Track grant approvals, contracts, and disbursements. Coordinate communication with funding agencies (e.g., R&IA, international bodies). Research Compliance & Ethics Support submission and tracking of research ethics applications. Maintain records of ethics approvals, renewals, and compliance requirements. Ensure documentation aligns with institutional policies and regulatory frameworks. Assist in preparing compliance reports for audits and accreditation (e.g., ISA). Research Quality & Compliance Ensure research activities comply with institutional quality standards and regulatory requirements. Oversee ethical review frameworks and research compliance mechanisms. Support internal and external research audits, reviews, and accreditation requirements. Data Management & Reporting Maintain up-to-date research databases (publications, grants, citations, KPIs). Support preparation of periodic research reports and dashboards. Ensure accuracy and completeness of data for ranking, accreditation, and reporting. Assist in data collection for national indicators (e.g., MoE, QS, THE). Research Events & Capacity Building Support Coordinate logistics for research workshops, seminars, and training programs. Support organization of conferences and research-related events. Assist in communication and promotion of research initiatives. Documentation & Process Support Maintain organized records of research policies, procedures, and templates. Support implementation of standardized research workflows and systems. Assist in tracking action items from research committees and meetings. Communication & Stakeholder Support Liaise with faculty, research centres, finance, HR, and external partners. Facilitate communication between researchers and administrative units. Provide guidance to staff on research processes, templates, and requirements. Authority & Decision-Making (Delegated) Operates under supervision of the Assistant Dean / Dean of Research and Innovation. Responsible for coordination, tracking, and administrative execution. No authority for financial approvals or policy decisions. Escalates issues related to compliance, delays, or risks. Key Performance Indicators (KPIs) % of research data accuracy and completeness Timeliness of research reporting and submissions Number of proposals supported and tracked Turnaround time for administrative processing (ethics, submissions, reports) Compliance tracking accuracy (ethics, funding, documentation) Number of funding opportunities circulated to faculty Faculty satisfaction with research administrative support Contribution to accreditation and ranking data submissions.</p><p><strong>Desired Candidate Profile</strong></p><p>4. QUALIFICATIONS, EXPERIENCE, & SKILLS: Education Bachelor s degree (Master s preferred) in a relevant field (e.g., Business Administration, Research Management, Engineering, Science). 5. COMPETENCIES: Strong organizational and administrative skills High attention to detail and data accuracy Understanding of research processes and funding mechanisms Ability to manage multiple tasks and deadlines Strong communication and coordination skills Proficiency in Excel, databases, and reporting tools Familiarity with research systems (e.g., Scopus, ORCID, RIMS) is an advantage. Applications are accepted from Omani nationals only. Customer Relationship Personal Evolution Autonomy Administrative Work Technical Expertise Responsibilities Lead the entire sales cycle Achieve monthly sales objectives Qualify the customer needs Negotiate and contract Master demos of our software Must Have Bachelor Degree or Higher Passion for software products Perfect written English Highly creative and autonomous Valid work permit for Belgium Nice to have Experience in writing online content Additional languages Google Adwords experience Strong analytical skills What's great in the job? Great team of smart people, in a friendly and open culture No dumb managers, no stupid tools to use, no rigid working hours No waste of time in enterprise processes, real responsibilities and autonomy Expand your knowledge of various business industries Create content that will help our users on a daily basis Real responsibilities and challenges in a fast evolving company Our Product Discover our products.</p>
<p><h4>About the role</h4>
<p>We’re hiring a highly proactive and performance-driven cold email outreach specialist to generate qualified pipeline through strategic outbound email campaigns.</p>
<p>This role is responsible for the full outbound email workflow — from prospect research and list building to campaign launch, deliverability management, optimization, and lead qualification. You’ll play a key role in helping sales teams generate consistent outbound opportunities through data-driven outreach and personalized messaging.</p>
<p>This is not a passive list-sending role. We’re looking for someone who understands cold email deeply, knows how to maintain inbox health and deliverability, and can continuously optimize campaigns to improve reply rates and conversions.</p>
<p>The ideal candidate is analytical, organized, technically capable, and comfortable balancing creativity with measurable performance outcomes.</p>
<h4>What you’ll own</h4>
<p><strong>Prospect research & list building</strong></p>
<ul>
<li>Build highly targeted prospect lists using Apollo, ZoomInfo, LinkedIn Sales Navigator, Crunchbase, and similar tools</li>
<li>Segment prospects by ICP, industry, role, company size, and geography</li>
<li>Validate and clean lead data using tools like NeverBounce, ZeroBounce, or Clearout</li>
<li>Maintain organized prospect databases and outreach tracking systems</li>
</ul>
<p><strong>Cold email campaign execution</strong></p>
<ul>
<li>Write compelling cold email copy, subject lines, and CTAs tailored to target audiences</li>
<li>Build and launch multi-step outbound campaigns across 4–8 touchpoints</li>
<li>Personalize messaging using prospect, company, and industry insights</li>
<li>Monitor campaigns daily and optimize based on engagement and performance metrics</li>
</ul>
<p><strong>Deliverability & inbox health</strong></p>
<ul>
<li>Manage domain warmup and inbox reputation using Instantly, Lemlist, Mailwarm, Smartlead, or similar platforms</li>
<li>Monitor spam scores, bounce rates, sender reputation, and deliverability metrics</li>
<li>Rotate inboxes and sending accounts to maintain campaign performance</li>
<li>Troubleshoot deliverability issues proactively before performance drops</li>
</ul>
<p><strong>Campaign optimization & reporting</strong></p>
<ul>
<li>A/B test subject lines, messaging, CTAs, and send times</li>
<li>Track open rates, positive reply rates, bounce rates, and conversion metrics</li>
<li>Continuously optimize messaging and targeting strategies based on data</li>
<li>Maintain organized reporting dashboards and outreach documentation</li>
</ul>
<p><strong>Lead qualification & CRM management</strong></p>
<ul>
<li>Monitor campaign replies and categorize prospect responses accurately</li>
<li>Identify and route qualified leads to sales teams with proper context and notes</li>
<li>Maintain accurate CRM records inside HubSpot, Salesforce, Zoho, or similar systems</li>
<li>Ensure all engagement data remains clean and organized</li>
</ul>
<p><strong>Compliance & best practices</strong></p>
<ul>
<li>Ensure campaigns comply with CAN-SPAM, GDPR, and CCPA standards</li>
<li>Maintain suppression lists and opt-out processes correctly</li>
<li>Follow outbound best practices to protect sender reputation and campaign performance</li>
</ul>
<h4>What makes you a great fit</h4>
<ul>
<li>Strong persuasive and concise copywriting skills</li>
<li>Highly analytical and performance-driven mindset</li>
<li>Comfortable working with outbound tools and technical deliverability systems</li>
<li>Organized, proactive, and execution-focused</li>
<li>Strong attention to detail with campaign monitoring and reporting</li>
<li>Comfortable testing, iterating, and optimizing continuously</li>
</ul>
<h4>Required experience & skills</h4>
<ul>
<li>1–2 years of experience in cold email outreach, outbound lead generation, SDR, or outbound marketing roles</li>
<li>Hands-on experience with tools such as Apollo, Instantly, Lemlist, Smartlead, or Woodpecker</li>
<li>Experience writing outbound email copy and managing campaigns</li>
<li>Strong Excel or Google Sheets skills for prospect and campaign management</li>
<li>Excellent written English communication skills</li>
</ul>
<h4>Preferred experience</h4>
<ul>
<li>Experience managing deliverability and inbox health at scale</li>
<li>Familiarity with DNS setup, SPF, DKIM, and DMARC basics</li>
<li>Experience generating outbound pipeline for B2B SaaS, agencies, or service businesses</li>
<li>Experience working closely with SDR or Account Executive teams</li>
<li>Familiarity with outbound automation and CRM workflows</li>
</ul>
<h4>What a typical day looks like</h4>
<p>A cold email outreach specialist’s day revolves around building pipeline through outbound campaigns and performance optimization. You will:</p>
<ul>
<li>Research and build targeted prospect lists</li>
<li>Launch and monitor cold email sequences</li>
<li>Review deliverability metrics and inbox health</li>
<li>Optimize messaging, targeting, and campaign structure</li>
<li>Manage replies and qualify interested prospects</li>
<li>Update CRM systems and maintain campaign documentation</li>
</ul>
<p>In short: you own outbound email execution, ensuring campaigns are optimized, deliverability stays healthy, and qualified opportunities consistently flow into the sales pipeline.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>Open rates consistently meeting or exceeding benchmarks</li>
<li>Positive reply rates and qualified conversations generated</li>
<li>Bounce rates maintained below acceptable thresholds</li>
<li>Consistent outbound campaign execution and optimization</li>
<li>CRM accuracy and lead tracking completeness</li>
<li>Growth in qualified outbound pipeline opportunities</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview with recruiter</li>
<li>Practical assessment (cold email sequence exercise)</li>
<li>Client interview</li>
<li>Offer and background verification</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b><u>Purpose</u></b><b>:</b></p><br><p>As part of the technical team, responsible for ensuring the most competitive and appropriate cable designs for each situation, considering OCI’s needs and capabilities, and the customers’ needs.</p><br><p><b><u>Summary of the Job Role</u></b><b>:</b></p><br><ul><li>Design cables in accordance with the parameters provided by applicable standards, customers and OCI. </li><li>To support OCI’s strategic goals and tendering, provide customer support and support Production. </li></ul><p><b><u>Key Deliverables – to and through the Head of Department</u></b><b>:</b></p><br><p><b><u>PRE ORDER</u></b></p><br><ul><li>Cooperate with the marketing team in responding timeously to customer enquiries for cables.</li><li>Understand the technical requirements of the customer in terms of cable and design the cable as per requirements.</li><li>Analyse the customer needs to understand the requirements as per OCI technical feasibility and provide feedback to marketing team accordingly.</li><li>Identify all aspects requiring clarification and participate in technical communications and meetings with customers to ensure the customers’ needs can be met and will be met.</li><li>Prepare raw material specifications as and when required.</li><li>You will be responsible to provide the technical data sheets as and whenever required by customers.</li><li>Prepare and upload the design sheets / BOMs for the raw materials required for production of cable in the ERP for the use of financial and marketing teams.</li><li>Coordinate with R&D for all development, and with QC for additional testing that may be required.</li><li>Ensure daily activities are distributed to team members.</li><li>Risk assessment & mitigation.</li><li>Design calculations– CYMCAP, Cable Sizing, Ampacity, Short Circuit Rating etc.</li></ul><p><b><u>POST ORDER</u></b></p><br><ul><li>Perform Contract review after order confirmation to clarify and finalize through marketing department any ambiguities in the purchase orders.</li><li>Prepare the CA Family, Item codes & CMS (Cable Manufacturing Specification) as per the purchase order and transfer the information to production team to for final production.</li><li>Generate the information needed for the MES as and when required.</li><li>You will be responsible review the CMSs prepared by Design Engineers before sending it to production.</li><li>Prepare designs in a format suitable for driving the MES.</li><li>Work with New Product Development team, Material & Lab teams, Operation & Procurement team.</li><li>Take lead on CSI, DTC & Sustainability activities.</li><li>Substitute managers responsibility as and when required.</li></ul><p><b><u>Qualifications</u></b><b>:</b></p><br><ul><li>Bachelor’s degree or diploma in electrical engineering. </li></ul><p><b><u>Skills/Knowledge</u></b><b>:</b></p><br><ul><li>Must have knowledge of MS Office, AutoCAD, SolidWorks & CYMCAP.</li><li>Must have knowledge of Fictitious calculation & Bill of Material calculation for LV, MV & Instrumentation cables.</li><li>Must have understanding about cable manufacturing & design for various cables like LV, MV & Instrumentation cables as per IEC, BS, HD, AUS/NZ standards.</li><li>Attention for details & analytical skills.</li><li>Strong Communication skills & collaboration skills in an internation.</li><li>Ability to work independently & perform well under-pressure.</li><li>Decision making & team player.</li></ul><p><b><u>Experience</u></b><b>:</b></p><br><ul><li>Degree: 3+ years of experience as a power cable design engineer. </li><li>Diploma: 5+ years of experience as a power cable design engineer.</li></ul><p><b><u>Business Understanding</u></b><b>:</b></p><br><ul><li>Knowledge of costing software.</li><li>Knowledge of software for cable designing.</li><li>Knowledge of cables used for Oil & Gas, Power Grids and Renewable.</li><li>Study & analyzing cable market trends.</li></ul><p><i><span>Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are. </span></i></p><br><p><br><i><span>All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.</span></i></p><br><p><i>Visit our DE&I Page to</i><i> learn more about Prysmian's commitments.</i></p><br><p>Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB PURPOSE: The HSSE Director is the most senior health, safety, security, and environment executive at Mazoon Mining Company, reporting directly to the CEO. The role carries company-wide accountability for the development, implementation, and continuous improvement of all HSSE frameworks, systems, and culture across a 2.5 Mtpa copper processing operation with six active open pits. The HSSE Director leads the organisation toward a zero-harm workplace, ensures full compliance with Omani regulatory requirements and international standards, and embeds HSSE as a core value throughout all phases of commissioning, ramp-up, and sustained production.</p><p>DUTIES AND RESPONSIBILITIES:</p><p>HSSE STRATEGY & LEADERSHIP</p><p>1. HSSE Strategy & Culture</p><ul><li>Develop, implement, and continuously improve the Company's HSSE strategy, management system, and culture in alignment with international standards (ISO 45001, ISO 14001) and Omani regulatory requirements.</li><li>Champion a zero-harm culture by visibly leading safety behaviour, holding all levels of the organisation accountable, and embedding HSSE as a non-negotiable value.</li><li>Provide strategic HSSE advice to the CEO, Board, and executive leadership team on all matters relating to safety, environment, and security.</li><li>Set and monitor HSSE performance targets, KPIs, and leading/lagging indicators; report regularly to the CEO and Board.</li></ul><p>SAFETY & HEALTH MANAGEMENT</p><p>2. Occupational Health & Safety</p><ul><li>Lead the design and implementation of site-wide safety management systems covering all mining, processing, maintenance, and support activities.</li><li>Oversee hazard identification, risk assessment, and control processes (HAZID, HAZOP, task risk assessments) across all operational phases.</li><li>Ensure robust permit-to-work, lockout/tagout, confined space, working-at-heights, and other critical control systems are in place and enforced.</li><li>Establish and manage occupational health programmes including fitness-for-work, industrial hygiene, and health surveillance.</li></ul><p>3. Incident Management</p><ul><li>Ensure all HSSE incidents, near-misses, and observations are promptly reported, rigorously investigated, and root causes addressed through systemic corrective actions.</li><li>Lead and oversee major incident investigations; present findings and corrective action plans to the CEO and Board.</li><li>Maintain a lessons-learned database and ensure findings are shared and embedded across all departments.</li></ul><p>ENVIRONMENT & SECURITY</p><p>4. Environmental Management</p><ul><li>Oversee the Company's environmental management system including air quality, water management, tailings management, land rehabilitation, and waste management.</li><li>Ensure full compliance with all environmental permits, conditions of approval, and applicable Omani environmental legislation.</li><li>Lead environmental monitoring programmes and ensure timely, accurate reporting to regulatory authorities.</li><li>Drive continuous improvement in environmental performance and support the Company's ESG commitments to MDO.</li></ul><p>5. Security Management</p><ul><li>Establish and manage a site security framework covering access control, asset protection, personnel security, and emergency response.</li><li>Ensure security plans are current, tested, and aligned with Omani regulatory requirements and industry best practice.</li><li>Manage relationships with relevant government security agencies and emergency services.</li></ul><p>COMPLIANCE, EMERGENCY RESPONSE & PEOPLE</p><p>6. Regulatory Compliance & Reporting</p><ul><li>Maintain all required HSSE licences, permits, and regulatory approvals; manage relationships with the Ministry of Energy & Minerals, Ministry of Environment, and other relevant authorities.</li><li>Ensure HSSE reporting obligations to regulators, lenders, and MDO are met accurately and on time.</li><li>Lead HSSE audits, inspections, and third-party assurance reviews; track and close out all findings.</li></ul><p>7. Emergency Preparedness & Response</p><ul><li>Develop, maintain, and regularly test the Company's emergency response plan covering all credible site emergency scenarios.</li><li>Lead emergency drills, exercises, and post-drill improvement programmes.</li><li>Serve as the Company's primary point of contact for emergency response coordination with government and community stakeholders.</li></ul><p>8. HSSE Team & Omanisation</p><ul><li>Build, lead, and develop the HSSE team across site and corporate functions.</li><li>Champion Omanisation targets within the HSSE function and develop national talent through structured mentoring and training programmes.</li><li>Deliver HSSE training and competency development programmes for all employees and contractors.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Engineering, Occupational Health & Safety, Environmental Science, or a related discipline mandatory.</li><li>A postgraduate qualification in HSSE, Engineering, or Business Management is highly desirable.</li><li>NEBOSH Diploma or equivalent (e.g. IOSH, CSP) required.</li><li>ISO 45001 and ISO 14001 Lead Auditor certification is highly desirable.</li><li>Emergency Response Management certification is an advantage.</li><li>Minimum 15 years of HSSE experience in mining, oil & gas, or heavy industrial operations, with at least 5 years in a senior HSSE leadership role.</li><li>Proven track record of leading HSSE functions through major project commissioning, ramp-up, and sustained production phases.</li><li>Deep knowledge of Omani HSSE legislation, environmental regulations, and regulatory engagement.</li><li>Experience managing HSSE for open-pit mining and mineral processing operations is highly preferred.</li><li>Demonstrated success in building and sustaining a zero-harm safety culture across large, diverse workforces.</li></ul><p></p></section>
<p>JOB PURPOSE</p>
<p>The Communication and Stakeholder Engagement Manager leads MMC's corporate communications, reputation management and stakeholder engagement agenda, building trusted relationships with government, communities, media and key business stakeholders. The role is responsible for protecting and enhancing MMC's corporate reputation, strengthening its social licence to operate, and ensuring effective communication and engagement in support of the Company's strategic and operational objectives. The position also coordinates community investment, CSR and local-content initiatives in partnership with relevant business functions.</p>
<p>MAIN TASKS, DUTIES AND RESPONSIBILITIES</p>
<p>COMMUNICATION STRATEGY & BRAND MANAGEMENT</p>
<p> Develop and implement an effective corporate communication and media relations strategy that promotes, protects, and builds the Company's reputation, in alignment with corporate strategy and priorities.</p>
<p> Manage the Company's brand(s) to safeguard reputation as one of the Company's most valuable assets.</p>
<p> Identify industry benchmarks and establish communication performance indicators to align the organisation with best practice.</p>
<p> Proactively identify and create opportunities and stories that promote the Company's brand and reputation, in consultation with the Head of Corporate Support.</p>
<p>MEDIA & PUBLIC RELATIONS</p>
<p> Act as spokesperson for the Company, protecting the brand and building a positive media profile and positioning.</p>
<p> Oversee all external communications to ensure messages are clear, consistent, and aligned with overall Company strategy.</p>
<p> Release editorial coverage (press releases, interviews, and reports) through relevant media channels and update internal communication channels on a timely basis.</p>
<p> Work closely with retained PR agencies and freelancers, maintaining continuous and consistent communication to ensure timely delivery of assigned work.</p>
<p> Provide guidance to the press office team and ensure Company spokespeople receive appropriate media training.</p>
<p>STAKEHOLDER & COMMUNITY ENGAGEMENT</p>
<p> Build and maintain strong relationships with key stakeholders, including local businesses, financial stakeholders, government officials, and community representatives.</p>
<p> Establish mechanisms to drive engagement, alignment, and understanding of the Company's strategy and priorities among all stakeholders.</p>
<p> Conduct regular field visits to engage with local community stakeholders and understand their needs and concerns.</p>
<p> Ensure a high level of external interaction is maintained professionally in both English and Arabic.</p>
<p>LOCAL CONTENT, CSR & ESG</p>
<p> Develop Corporate Responsibility policies, processes, and frameworks to ensure proper implementation of the Company's CSR aspirations.</p>
<p> Execute an integrated local content and social responsibility programme to promote the Company's reputation as a responsible corporate citizen.</p>
<p> Promote In-Country Value (ICV) and ensure local content plays a central role in policies providing opportunities to local communities.</p>
<p> Partner with the Contracts & Procurement function to encourage and promote ICV opportunities.</p>
<p> Work with the HR department to identify recruitment and training opportunities for the local community.</p>
<p> Survey local market potential and identify opportunities for local Omani businesses.</p>
<p> Ensure Company compliance with ESG standards and best practices.</p>
<p>INTERNAL COMMUNICATION & GOVERNANCE</p>
<p> Build strong working relationships across departments, providing expert advice on communication and stakeholder engagement initiatives.</p>
<p> Ensure efficient and effective use of communication channels, reviewing and updating them to meet audience requirements.</p>
<p> Leverage internal communication channels to reinforce the Company's social responsibility policies and influence key stakeholders.</p>
<p> Prepare the organisational budget for communication and stakeholder engagement strategy implementation, ensuring alignment with overall Company objectives and timelines.</p>
<p> Ensure programmes remain aligned to the approved budget, reporting any deviations on a timely basis with reasons and recommended corrective action.</p>
<p> Ensure compliance with internal control standards, including timely implementation of internal and external audit points and corrective actions within desired timelines.</p>
<p> </p>
<p>MINIMUM QUALIFICATIONS</p>
<p>Education:</p>
<p> Bachelor's degree in Public Relations, Communications, Journalism, Marketing, Sustainable Development, CSR, Management, or a related field required.</p>
<p> A postgraduate degree in Public Relations, Communications, Journalism, or Marketing is desirable.</p>
<p>Certifications (Preferred): </p>
<p> Certification or Diploma in PR, Communications, Journalism, or Marketing is desirable.</p>
<p>Experience: </p>
<p> Minimum 10 years of experience in communications, public relations, stakeholder engagement, or local content-related disciplines is required.</p>
<p> Proven track record of managing corporate reputation, media relations, and stakeholder or community engagement programmes.</p>
<p>Technical Skills:</p>
<p> Corporate Communications: Strategy development, brand management, media relations, and crisis communication.</p>
<p> Stakeholder Engagement: Relationship building with government entities, local communities, and business stakeholders.</p>
<p> CSR & Local Content: Development and execution of CSR, ICV, and local content programmes.</p>
<p> Business Understanding: High level of business understanding relevant to the Company's operations and strategic priorities.</p>
<p> Microsoft Office proficient (Word, PowerPoint, and Excel).</p>
<p>Soft Skills:</p>
<p> Excellent written and verbal communication skills, with an articulate and clear writing style.</p>
<p> Effective communication, listening, and presentation skills.</p>
<p> Excellent administration, organisational, and event management ability.</p>
<p> Project and community risk identification skills.</p>
<p> Ability to build positive working relationships with the team and within the communities the Company operates in.</p>
<p> Ability and willingness to travel.</p>
<p> </p>
<p> </p>
<p> </p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>LIEU</span></span><span><span>: </span></span><span><span>Neuilly sur Seine</span></span></p><br><br><p><span><span>DUREE</span></span><span><span>: </span></span><span><span>Indéterminée</span></span></p><br><br><p><span><span>Chanel est une entreprise indépendante qui croit en la liberté de la </span><span>création,</span><span> cultive le potentiel humain et s’engage activement pour </span><span>avoir un impact positif dans le monde.</span></span></p><br><br><p><span><span>L'activité Parfums Beauté affirme sa singularité à travers une promesse : celle de révéler la beauté de chaque femme dans ce qu'elle a de plus singulier à travers son Parfum, son Maquillage et ses produits de Soin. </span></span></p><br><p><span>Le/La Solution Architect – Product & Content Platforms est responsable de l'architecture technique, de l'intégration et de la fiabilité des solutions supportant la gestion et la diffusion des contenus produits (PIM, DAM, outils de workflow, CMS, Search & Merchandising) au sein du département Digital, Data & AI.</span></p><br><p><br><span>Rattaché(e) à la Head of Marketing & Product Content Platforms : il/elle porte la robustesse, l'intégration et l'évolutivité des plateformes, quand cette dernière porte la stratégie, le fonctionnel et la méthode. Il/Elle garantit la qualité et la fiabilité des flux de syndication des catalogues produits vers l'ensemble des plateformes digitales, et prépare l'architecture cible en anticipation des projets de convergence technologique (migration CMS, industrialisation IA).</span></p><br><p><b><span><span>VOTRE IMPACT CHEZ CHANEL</span></span></b></p><br><p><b>Architecture des plateformes Contenu & Produit :</b><br>• Maintenir et faire évoluer l'architecture technique du PIM : modélisation des données produit, extensibilité, exposition API.<br>• Suivre et contribuer au sujet d’architecture autour du DAM : ingestion, transformation et delivery des assets vers les canaux, nouveaux usages comme la personnalisation.<br>• Contribuer à la définition de la cible technique CMS, en anticipation du projet de migration prévu, soutenir le projet de migration et participation à l’amélioration continue.</p><br><p><b>Diffusion et intégration :</b><br>• Garantir la qualité, la fiabilité et la performance des flux de syndication des catalogues produits vers l'ensemble des plateformes digitales (e-commerce, retail, marketplaces).<br>• Définir et faire respecter les standards d'intégration (API, flux, modèle de données) avec les équipes internes et les prestataires.<br>• Assurer l'interface technique avec le pôle Data et avec les consommateurs pour garantir la cohérence entre référentiels de contenu et de données.</p><br><p><b>Gouvernance technique & qualité :</b><br>• Documenter et faire vivre l'architecture cible, les standards techniques et les choix d'intégration.<br>• Garantir la conformité des solutions aux standards de cybersécurité, de protection des données et aux politiques IT du Groupe.<br>• Contribuer aux arbitrages techniques en binôme avec la Head of Marketing & Content Platforms.</p><br><p><b>Pilotage des prestataires techniques :</b><br>• Être garant de la qualité du delivery technique des prestataires (intégrateurs PIM, DAM, CMS, COPY et autres), accompagner la roadmap technique et challenger les livrables<br>• Évaluer et challenger les choix d'architecture proposés par les éditeurs et intégrateurs, en garantissant l'alignement avec la cible technique.</p><br><p><b>PROJETS STRATEGIQUES A COURT / MOYEN TERME</b><br>• Structuration de l'architecture cible PIM/DAM/CMS en support de la stratégie de contenu du département.<br>• Renforcement de la fiabilité et de la gouvernance des flux de syndication catalogue vers les plateformes digitales.<br>• Contribution aux projets en cours (PIM/DAM/CMS), notamment dans la définition de la cible technique et stratégies de migration<br>• Rapprochement technique avec le pôle Data, BI & Analytics pour assurer la cohérence des référentiels de contenu et de données.<br>• Préparation de l'architecture du catalogue produit pour les usages IA à venir (agents, recherche générative).</p><br><p><b>PARTIES PRENANTES ET INTERACTIONS</b></p><br><p><b>Métiers :</b><br>• Maketing, Digital et Direction Artistique<br>• Équipes Content & Training<br><b>IT & data :</b><br>• Collaboration étroite avec les pôles Data, BI & Analytics, Digital expericence ainsi que AI.<br>• Interaction avec les équipes sécurité, architecture IT, infrastructure (Solution Architecture).<br>Prestataires externes :<br>• Intégrateurs PIM/DAM/CMS/COPY agences digitales, consultants en régie ou forfait.</p><br><p><b><span><span>CE QUE VOUS APPORTEREZ</span></span></b></p><br><p><b>Hard skills :</b><br>• Formation architecture SI / ingénierie logicielle.<br>• Expérience solide sur écosystèmes PIM/DAM/CMS (Akeneo, Sitecore, Adobe AEM idéalement) et sur les flux d'intégration (API REST, ETL, iPaaS).<br>• Compréhension des enjeux de gouvernance de données produit et de diffusion omnicanale.<br>• Capacité à dialoguer avec les équipes Data pour assurer la cohérence du référentiel global.</p><br><p><br><b>Soft skills :</b><br>• Posture d'architecte : capacité à cadrer, arbitrer, documenter, sans nécessairement être hands-on.<br>• Bon relationnel, capacité à travailler en binôme étroit avec un profil fonctionnel.<br>• Rigueur, sens du service, exigence dans un environnement premium.<br>• Facilitateur entre IT, digital et métiers.</p><br><p><b>Expériences et conditions :</b><br>• Expérience : minimum 6 ans, idéalement en architecture de plateformes PIM/DAM/CMS ou en Digital Factory.<br>• Management : pilotage technique de prestataires externes (intégrateurs, régie).<br>• Télétravail : 2 jours /semaine<br>• Déplacements possibles (siège, marchés ou prestataires)</p><br><p><b><span><span>CE QUI VOUS ENTHOUSIASME ET </span><span>Ce que CHANEL peut vous offrir</span><span> :</span></span></b></p><br><br><p><span><span>Tout au long de votre expérience</span><span>, vous serez </span><span>immergé</span><span>(e) dans un environnement dynamique, innovant et apprenan</span><span>t</span></span><span><span>; où la création et l’humain sont au cœur des préoccupations.</span></span></p><br><br><p><span><span>Vous rejoignez une activité </span><span>singulière</span><span>, aux méthodes et procédés uniques – qu’ils soient créatifs, de développement ou d’industrialisation</span><span> – et </span><span>évoluez</span><span> aux côtés d’une diversité d’experts au savoir-faire reconnus.</span></span></p><br><br><p><span><span>Chez CHANEL, nous nous attachons à promouvoir une culture inclusive qui favorise l’épanouissement personnel et contribue au progrès collectif. Nous sommes convaincus que le caractère unique de chaque individu contribue à la diversité, la complémentarité et l’efficacité de nos équipes. Nous encourageons vivement votre candidature, car nous apprécions la perspective, l’expérience et le potentiel que vous pourriez apporter à CHANEL. </span></span></p><br><br><p><span><span>De la singularité de chacun naît la richesse de nos équipes. CHANEL valorise la diversité sous toutes ses formes.</span></span></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>Welcome to the voco family. Now that you are part of our family, let’s explain the role you will play. </span></span></p><br><p><span><span>Service at voco Muscat Al Mouj should not just be about delivering the basics. It isn’t a hygiene factor, With some subtle tweaks and areas of focus, service can be a core manifestation of the brand. As we will come to see, our Service Strategy embraces the core Brand Promise of “Reliably Different”.</span></span></p><br><p><span><span><strong>WHAT WILL I ACTUALLY BE DOING?</strong></span></span></p><br><p><span><span>The overarching Service Style at voco is based around the concept of hosting. Hosting is an intuitive, appealing and positive concept the embodies the voco brand and service experience. It’s all about thinking and taking care of others, being thoughtful to their needs and ensuring they’re always happy, relaxed and comfortable.</span></span></p><br><p><span><span>If there’s on thing we know, it’s that a great Host is at the heart of every great stay. That’s why all our staff play the role of Host for our guests at voco. Everyone is empowered to take responsibility for making sure things are done well, and everyone is proud to deliver Reliably Different experience.</span></span></p><br><p><span><span><strong>Regarding the role and responsibilities, you will need to perform the followings:</strong></span></span></p><br><p><span><span>The Learning & Quality Manager is responsible for fostering a culture of continuous learning and operational excellence across all departments at voco Muscat Al Mouj. This role ensures that all team members are equipped with the necessary skills, knowledge, and service standards aligned with the brand and IHG guidelines. Additionally, the position oversees the implementation and monitoring of quality assurance programs and initiatives to drive guest satisfaction and operational consistency.</span></span></p><br><span><span>• </span></span><span><span>Design, implement, and evaluate training programs that support hotel operations, brand standards, and individual growth.</span></span><br><span><span>• </span></span><span><span>Conduct training needs analysis to identify skill gaps and deliver targeted learning interventions.</span></span><br><span><span>• </span></span><span><span>Lead the on boarding and induction process for new colleagues in alignment with voco and IHG standards.</span></span><br><span><span>• </span></span><span><span>Facilitate soft skills, customer service, and leadership development programs.</span></span><br><span><span>• </span></span><span><span>Partner with department heads to support departmental training initiatives and ensure compliance with mandatory training requirements.</span></span><br><span><span>• </span></span><span><span>Maintain accurate training records and prepare training-related reports for management and IHG as required.</span></span><br><span><span>• </span></span><span><span>Lead the hotel's quality management efforts, ensuring compliance with IHG Brand Standards and internal SOPs.</span></span><br><span><span>• </span></span><span><span>Monitor performance through quality audits, internal reviews, and guest feedback platforms such as Medallia.</span></span><br><span><span>• </span></span><span><span>Develop action plans in collaboration with department heads to address areas of improvement and enhance guest satisfaction.</span></span><br><span><span>• </span></span><span><span>Champion continuous improvement initiatives and foster a culture of service excellence across the hotel.</span></span><br><span><span>• </span></span><span><span>Act as the main point of contact for IHG quality audits, LRA inspections, and guest experience programs.</span></span><br><span><span>• </span></span><span><span>Promote and embed voco’s brand culture and values through training and engagement programs.</span></span><br><span><span>• </span></span><span><span>Support hotel management in implementing colleague engagement surveys and action planning.</span></span><br><span><span>• </span></span><span><span>Drive initiatives that align with IHG’s Journey to Tomorrow and responsible business goals.</span></span><br><span><span>• </span></span><span><span>Receiving and posting cash correctly.</span></span><br><p><span><span><strong>WHAT ARE THE REQUIREMNTS AND KEY COMPETENCIES?</strong></span></span></p><br><span><span>• </span></span><span><span>Bachelor’s degree or equivalent in Human Resources, Hospitality Management, Education, or related field.</span></span><br><span><span>• </span></span><span><span>Minimum 3–5 years of experience in a learning & development or quality role within the hospitality industry; prior experience with IHG or upscale/lifestyle hotel brands is preferred.</span></span><br><span><span>• </span></span><span><span>Strong understanding of training design, facilitation, and adult learning principles.</span></span><br><span><span>• </span></span><span><span>Knowledge of quality assurance frameworks, guest satisfaction metrics, and brand compliance.</span></span><br><span><span>• </span></span><span><span>Excellent interpersonal, communication, and presentation skills.</span></span><br><span><span>• </span></span><span><span>Proficient in Microsoft Office Suite and Learning Management Systems (LMS); familiarity with IHG systems is an advantage.</span></span><br><p><span><span><strong>HOW DO I DELIVER THIS?</strong></span></span></p><br><p><span><span>The idea of a Host in a hotel in itself is not unusual. The idea that <strong>Everyone’s a Host</strong> is unique. It conveys a sense that everyone at the hotel takes responsibility, is empowered to and proud to deliver a Reliably Different experience. Our Service Style is delivered by letting our Thoughtful, Unstuffy, and Charming voco personality shine through, by demonstrating our three Service Behaviours (Be Thoughtful, Be Natural, and Make It Memorable). Here’s how to Host a guest the voco way.</span></span></p><br><p><span><span><strong>Be Thoughtful</strong> – We pride ourselves on delivering the important things that our guests need and value consistently – every day, every stay. We’re Hosts our guests can always count on.</span></span></p><br><p><span><span><strong>Be Natural</strong> – We’re genuine, natural Hosts – always friendly, relaxed and charming. We get to know our guests and build a personal rapport, putting them at their ease throughout their stay.</span></span></p><br><p><span><span><strong>Make It Memorable</strong> – We’re Hosts who share our local knowledge and personal recommendation to help guests get the most from their stay. We look for ways to surprise and delight our guests, indulging them with little acts of kindness that make their stay memorable.</span></span></p><br><p><span><span>The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or requirements / qualifications of the job.</span></span></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Oman Air has built up a reputation as a strong, competitive leader in the airline industry. We are committed to recruiting and nurturing bright and dynamic individuals to meet our manpower needs. In the new millennium, our mission is to seek out new ways to develop and improve our position as a leader in aviation excellence. We believe our people are the reason behind our success, and we offer you a once in a lifetime opportunity to work in a team-based customer-oriented environment. Our emphasis is on continual staff development we achieve through the training we impart to our staff members.</p><p>Manager Oman Air Holidays is accountable for the commercial performance, growth, profitability, and end-to-end management of Oman Air Holidays, including the platform, customer experience, product development, partnerships, payments, and performance. The role carries full P&L responsibility and is expected to grow online and offline revenue through market opportunities, strategic partnerships, and innovative holiday products that leverage Oman Air s network.</p><p><strong>Business Leadership & Commercial Management</strong></p><ul><li>Own revenue, profitability, commercial growth, and P&L delivery.</li><li>Develop and execute the strategic roadmap, annual plans, budgets, forecasts, and growth initiatives.</li><li>Track KPIs, revenue targets, conversion, profitability, and customer lifetime value.</li></ul><p><strong>Holidays Platform Management & User Experience</strong></p><ul><li>Manage OmanAirHolidays.com and related technology ecosystem, ensuring platform stability, scalability, and continuous enhancement.</li><li>Improve customer experience, search, merchandising, conversion, booking completion, content accuracy, pricing, and product quality.</li></ul><p><strong>Product Development & Destination Management</strong></p><ul><li>Develop holiday products, stopover packages, destination experiences, and seasonal offers aligned to Oman Air s network and demand trends.</li><li>Create differentiated experiences for inbound, outbound, transit, leisure, and business customers.</li></ul><p><strong>Offline Sales & Business Development</strong></p><ul><li>Grow offline holiday channels, including MICE, religious groups, GIT, FIT, corporate, educational, and special-interest travel.</li><li>Build relationships with travel agencies, tour operators, corporate customers, and industry stakeholders.</li></ul><p><strong>Tourism Partnerships & Industry Engagement</strong></p><ul><li>Establish partnerships with tourism boards, DMCs, hotels, tour operators, government entities, and industry associations.</li><li>Collaborate with the Ministry of Heritage ,Tourism & industry partners to support tourism development.</li><li>Strengthen Oman Air s Stopover Programme and promote Oman Air Holidays at relevant trade forums.</li></ul><p><strong>Payments & Commercial Operations</strong></p><ul><li>Oversee payment solutions, booking fulfilment, financial controls, governance, risk processes, and provider coordination.</li></ul><p><strong>Stakeholder & Cross-Functional Collaboration</strong></p><ul><li>Collaborate with Revenue Management, Commercial & Sales, Finance, Product Management, Digital Commerce, Performance Marketing, Procurement, Customer Experience, Network Planning, and Operations to align commercial, customer, and operational goals.</li></ul><p><strong>Team Leadership</strong></p><ul><li>Lead, develop, and mentor a team of 2 4 professionals with clear objectives, KPIs, and development plans.</li><li>Perform any other related tasks as assigned by the Management.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Bachelor s degree in business administration, Management, Tourism, Hospitality, Travel & Tourism, or related field.</li><li>Minimum 8 years experience in airline holidays, tour operating, online travel, destination management, tourism, or related industries.</li><li>Proven commercial leadership, business growth, and P&L management experience.</li><li>Strong understanding of holiday packaging, tourism distribution channels, travel ecosystem dynamics, booking platforms, travel technology, and digital commerce.</li><li>Experience managing strategic partnerships and supplier relationships.</li><li>Preferred Master's Degree, preferably an MBA or related discipline.</li><li>Experience in airline holidays, airline retailing, tourism development, or destination marketing.</li></ul><p><strong>Knowledge & Skills</strong></p><ul><li>Deep understanding of airline holidays, travel packaging, distribution, and destination marketing.</li><li>Strong digital commerce, travel technology, customer journey, and user experience expertise.</li><li>Payment ecosystem knowledge and commercial payments understanding.</li><li>Revenue, profitability, analytics, and performance management.</li><li>Commercial negotiation, contract management, strategic planning, and execution.</li><li>Project, stakeholder, leadership, people development, presentation, communication, and relationship management skills.</li></ul><p><strong>Language Requirements</strong></p><ul><li>Fluency in English (written and spoken) is mandatory.</li><li>Arabic language skills are preferred but not mandatory.</li></ul><p><strong>Success Measures</strong></p><ul><li>The successful candidate will be evaluated on revenue growth, profitability and P&L delivery, online and offline sales growth, stopover programme performance, website conversion and user experience improvements, partnership development, tourism promotion outcomes, customer satisfaction, repeat purchase, team capability, and contribution to inbound tourism and network stimulation.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in business administration, Management, Tourism, Hospitality, Travel & Tourism, or related field.</li><li>Minimum 8 years experience in airline holidays, tour operating, online travel, destination management, tourism, or related industries.</li><li>Proven commercial leadership, business growth, and P&L management experience.</li><li>Strong understanding of holiday packaging, tourism distribution channels, travel ecosystem dynamics, booking platforms, travel technology, and digital commerce.</li><li>Experience managing strategic partnerships and supplier relationships.</li><li>Preferred Master's Degree, preferably an MBA or related discipline.</li><li>Experience in airline holidays, airline retailing, tourism development, or destination marketing.</li></ul><p><strong>Knowledge & Skills</strong></p><ul><li>Deep understanding of airline holidays, travel packaging, distribution, and destination marketing.</li><li>Strong digital commerce, travel technology, customer journey, and user experience expertise.</li><li>Payment ecosystem knowledge and commercial payments understanding.</li><li>Revenue, profitability, analytics, and performance management.</li><li>Commercial negotiation, contract management, strategic planning, and execution.</li><li>Project, stakeholder, leadership, people development, presentation, communication, and relationship management skills.</li></ul><p><strong>Language Requirements</strong></p><ul><li>Fluency in English (written and spoken) is mandatory.</li><li>Arabic language skills are preferred but not mandatory.</li></ul><p></p></section>
<p><b>JOB SUMMARY </b></p><p><br></p><p>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).</p><p><br></p><p><br></p><p><b>CORE WORK ACTIVITIES </b></p><p><br></p><p>Leading Kitchen Operations for Property Leads kitchen management team. Provides direction for all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Ensures property policies are administered fairly and consistently. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Supervises and coordinates activities of cooks and workers engaged in food preparation. Demonstrate new cooking techniques and equipment to staff.</p><p>Setting and Maintaining Goals for Culinary Function and Activities Develops and implements guidelines and control procedures for purchasing and receiving areas. Establishes goals including performance goals, budget goals, team goals, etc. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Manages department controllable expenses including food cost, supplies, uniforms and equipment. Participates in the budgeting process for areas of responsibility. Knows and implements the brand's safety standards.</p><p>Ensuring Culinary Standards and Responsibilities are Met Provides direction for menu development. Monitors the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented, and create decorative food displays. Recognizes superior quality products, presentations and flavor. Ensures compliance with food handling and sanitation standards. Follows proper handling and right temperature of all food products. Ensures employees maintain required food handling and sanitation certifications. Maintains purchasing, receiving and food storage standards. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</p><p>Ensuring Exceptional Customer Service Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</p><p>Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Ensures employees are treated fairly and equitably. Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. Administers the performance appraisal process for direct report managers. Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition. Observes service behaviors of employees and provides feedback to individuals and or managers. Manages employee progressive discipline procedures for areas of responsibility. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.</p><p>Additional Responsibilities Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems.</p><p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.</li><li>OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job Purpose</b></p><br><p>The Audit Manager is responsible for independently leading and delivering complex, high-risk and strategic internal audit engagements that provide assurance over governance, risk management and internal controls across the organization.</p><br><p>Reporting directly to the Director of Internal Audit, Risk & Compliance, the Audit Manager serves as the department's technical lead, ensuring audit activities are performed in accordance with the Global Internal Audit Standards (IIA), departmental methodology and best practices.</p><br><p>The role is accountable for managing assigned audit engagements from planning through reporting and follow-up, while contributing to audit strategy, quality improvement, stakeholder engagement and the continuous development of the Internal Audit Function. the Audit Manager provides technical guidance and coaching to audit team members and acts as the Director's delegate when required.</p><br><p><b>Key Responsibilities</b></p><br><p><b>1. Audit Engagement Leadership</b></p><br><p>Lead assigned audit engagements from initiation through final reporting, including:</p><br><ul><li>Developing risk-based audit planning documents.</li><li>Preparing detailed audit programs.</li><li>Performing risk and control assessments.</li><li>Executing audit fieldwork.</li><li>Reviewing evidence and documenting conclusions.</li><li>Identifying root causes of control weaknesses.</li><li>Developing practical and value-adding recommendations.</li><li>Conducting closing meetings with management.</li><li>Issuing high-quality audit reports.</li><li>Performing follow-up reviews until agreed actions are implemented.</li></ul><p><b>2. Strategic & High-Risk Audits</b></p><br><p>Lead assurance activities relating to:</p><br><ul><li>Financial processes</li><li>Corporate governance</li><li>Enterprise-wide processes</li><li>Strategic initiatives</li><li>Capital investment projects</li><li>Digital transformation</li><li>Cybersecurity governance</li><li>ESG and sustainability</li><li>Fraud investigations and special assignments</li><li>Executive management requests</li><li>Audit Committee requests</li></ul><p><b>3. Audit Planning & Risk Assessment</b></p><br><p>Support the Director by:</p><br><ul><li>Participating in the annual enterprise risk assessment.</li><li>Recommending audit priorities.</li><li>Identifying emerging risks.</li><li>Contributing to the development of the annual Internal Audit Plan.</li><li>Monitoring changes in the business environment that may require audit plan adjustments.</li></ul><p><b>4. Technical Leadership</b></p><br><p>Serve as the department's technical lead by:</p><br><ul><li>Promoting compliance with the Global Internal Audit Standards.</li><li>Supporting the continuous improvement of audit methodologies.</li><li>Developing audit templates and guidance.</li><li>Maintaining consistency in audit documentation.</li><li>Advising audit team members on complex technical matters.</li><li>Sharing best practices and lessons learned.</li></ul><p><b>5. Quality Assurance & Continuous Improvement</b></p><br><p>Support the Director in maintaining a high-quality Internal Audit function through:</p><br><ul><li>Contributing to the Quality Assurance and Improvement Program (QAIP).</li><li>Performing quality reviews of assigned audit files where appropriate.</li><li>Identifying opportunities to improve audit efficiency.</li><li>Supporting innovation, automation and data analytics initiatives.</li><li>Benchmarking against leading internal audit practices.</li></ul><p><b>6. Stakeholder Management</b></p><br><p>Build trusted relationships with management by:</p><br><ul><li>Leading audit discussions professionally and objectively.</li><li>Communicating audit results clearly.</li><li>Providing practical, risk-based advice.</li><li>Maintaining independence while supporting business improvement.</li><li>Promoting a positive assurance culture across the organization.</li></ul><p><b>7. Reporting</b></p><br><p>Prepare and present:</p><br><ul><li>Audit reports.</li><li>Executive summaries.</li><li>Follow-up reports.</li><li>Root cause analyses.</li><li>Emerging risk assessments.</li><li>Audit progress updates.</li><li>KPI reports relating to assigned engagements.</li></ul><p><b>8. Acting Responsibilities</b></p><br><p>When delegated by the Director:</p><br><ul><li>Represent the Internal Audit Function in meetings with business unites.</li><li>Coordinate audit activities.</li><li>Support Audit Committee reporting.</li><li>Liaise with external auditors and co-sourcing partners.</li><li>Support departmental planning and operational activities.</li></ul><p><b>Key Accountabilities</b></p><br><p>The Audit Manager is accountable for:</p><br><ul><li>Successful delivery of assigned audits.</li><li>Audit quality and compliance with professional standards.</li><li>Timely issuance of audit reports.</li><li>Identification of meaningful business risks.</li><li>Practical and sustainable recommendations.</li><li>Effective stakeholder engagement.</li><li>Continuous improvement of audit practices.</li><li>Maintaining confidentiality and professional ethics.</li></ul><p><b>Decision-Making Authority</b></p><br><p>The Audit Manager has authority to:</p><br><ul><li>Plan and execute assigned audits.</li><li>Access information required to perform audit activities.</li><li>Engage with management throughout the audit process.</li><li>Recommend improvements to internal controls.</li><li>Escalate significant risks to the Director.</li></ul><p><b>Working Relationships</b></p><br><p><b>Internal</b></p><br><ul><li>Board Audit Committee (through the Director)</li><li>Chief Executive Officer (through the Director)</li><li>Executive Management (through the Director)</li><li>Functional Heads</li><li>Process Owners</li><li>Internal Audit Team</li><li>Risk & Compliance Team</li></ul><p><b>External</b></p><br><ul><li>External Auditors</li><li>Co-sourcing Partners</li><li>Consultants</li><li>Regulators (when required)</li></ul><p><b>Qualifications</b></p><br><p><b>Education</b></p><br><p>Bachelor's Degree in:</p><br><ul><li>Accounting</li><li>Finance</li><li>Economics</li><li>Engineering</li></ul><p><b>Experience</b></p><br><ul><li>6–10 years of Internal Audit experience.</li><li>Experience within a listed company, manufacturing, energy, industrial or Big Four environment is preferred.</li><li>Demonstrated experience independently leading complex audit engagements from planning through reporting.</li><li>Experience engaging with senior management and executive stakeholders.</li><li>Knowledge of risk-based auditing, governance and internal control frameworks.</li></ul><p><b>Technical Competencies</b></p><br><ul><li>Risk Based Internal Auditing</li><li>Corporate Governance</li><li>Internal Control Frameworks</li><li>Financial & Operational Auditing</li><li>Enterprise Risk Management principles</li><li>Data Analytics</li><li>Microsoft Excel</li><li>TeamMate+ or similar Audit Management Systems</li><li>Report Writing</li><li>Root Cause Analysis</li></ul><p><i><span>Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are. </span></i></p><br><p><br><i><span>All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.</span></i></p><br><p><i>Visit our DE&I Page to</i><i> learn more about Prysmian's commitments.</i></p><br><p>Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Reviews and adjust systems and procedures in the kitchen to ensure their effectiveness.<br>• Develops, designs, or creates new menus and recipes based on standards or artistic contributions.<br>• Demonstrates knowledge of high quality food products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures compliance with all applicable laws and regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Knows and implements brand’s Safety Standards.<br>• Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Maintains purchasing, receiving and food storage standards.<br>• Operates and maintains all department equipment and reports malfunctions.<br>• Supports procedures for food & beverage portion and waste controls.<br>• Develop and implement environmentally friendly processes and procedures for food preparation, energy use and waste management in the restaurant.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Assists in determining how food should be presented and creates decorative food displays.<br>Leading Culinary Team<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Ensures and maintains the productivity level of employees.<br>• Ensures that menu items are prepared and presented according to use record standards.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.<br>• Leads shifts while personally preparing food items and executing requests based on required specifications.<br>Maintaining Culinary Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Schedules employees to business demands and tracks employee time and attendance.<br>• Understands the impact of departments operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Orders employee uniforms according to budget and ensures uniforms are properly inventoried and maintained.<br>• Reviews staffing levels to ensure that guest service, operational and financial objectives are met.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Handles guest problems and complaints.<br>• Strives to improve service performance.<br>• Helps employees receive on-going training to understand guest expectations.<br>Managing and Conducting Human Resource Activities <br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Participates in training the Restaurant and Catering staff on menu items including ingredients, preparation methods and unique tastes.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>The Hotel Manager is the General Manager's principal operational partner, responsible for driving operational excellence, financial performance, exceptional guest experiences, and colleague engagement across all areas of the hotel. This role provides strategic and operational leadership across all divisions, with particular expertise in luxury Food & Beverage operations to enhance the hotel's reputation as a leading dining and hospitality destination. The Hotel Manager assumes full responsibility for the hotel in the absence of the General Manager and plays a key role in achieving the hotel's business objectives, maintaining Mandarin Oriental brand standards, and fostering a culture of service excellence, accountability, and continuous improvement.</p><p>Supporting the General Manager</p><ul><li>Support the General Manager in translating the hotel's strategic objectives into effective operational execution.</li><li>Assume full responsibility for the overall hotel operation in the absence of the General Manager.</li><li>Contribute to the development and implementation of operational, commercial, and promotional initiatives that maximise guest satisfaction and business performance.</li><li>Provide strategic operational oversight across all hotel divisions to ensure alignment with business objectives and luxury brand standards.</li><li>Support the General Manager in maintaining effective relationships with ownership representatives, corporate leadership, and key external stakeholders.</li><li>Leverage extensive Food & Beverage expertise to oversee dining concepts, service quality, revenue generation, and guest experience across all outlets.</li></ul><p>Operational Leadership</p><ul><li>Lead and support Division Heads in delivering exceptional operational, financial, and service performance.</li><li>Develop annual operating budgets and Capital Expenditure plans in partnership with Division Heads and the Director of Finance.</li><li>Monitor business performance through Profit & Loss analysis, RevPAR, rooms yield, GOP, guest satisfaction metrics, and other key performance indicators, implementing corrective action where required.</li><li>Champion a culture of personalised luxury service by reviewing guest feedback, resolving service recovery opportunities, and driving continuous improvement initiatives.</li><li>Maintain a visible leadership presence throughout the resort by engaging with guests and colleagues and ensuring exceptional standards across guestrooms, public areas, Food & Beverage outlets, kitchens, back-of-house facilities, the beach, retail areas, and all guest-facing spaces.</li><li>Conduct regular inspections of hotel facilities to ensure presentation, maintenance, cleanliness, safety, and operational standards are consistently maintained.</li><li>Promote accountability, operational efficiency, innovation, and collaboration across all departments.</li><li>Ensure successful preparation for and execution of all quality, brand, hygiene, and regulatory audits, including Forbes, LQA, Environmental Health, and corporate compliance assessments.</li></ul><p>Food & Beverage Oversight</p><ul><li>Provide executive oversight for all Food & Beverage operations, ensuring service excellence, profitability, and alignment with Mandarin Oriental luxury standards.</li><li>Partner closely with the Executive Chef, Director of Food & Beverage, and outlet leaders to deliver innovative culinary concepts and memorable dining experiences.</li><li>Drive outlet performance through menu engineering, pricing strategies, promotions, beverage programmes, and upselling initiatives.</li><li>Monitor revenue, profitability, average cheque, covers, guest satisfaction, and operational efficiencies, implementing improvement plans where required.</li><li>Identify opportunities to strengthen market positioning and establish the hotel as a premier dining destination within Muscat.</li><li>Ensure compliance with all food safety, hygiene, and quality assurance standards.</li><li>Develop and mentor operational leaders, building a strong succession pipeline and high-performance culture.</li></ul><p>Safe, Sound & Sustainable by Mandarin Oriental</p><ul><li>Lead the annual Safe, Sound & Sustainable audit and ensure full compliance with corporate standards.</li><li>Chair the monthly Risk Management Committee and oversee the implementation of all health, safety, security, and sustainability initiatives.</li><li>Promote continuous improvement in environmental performance while maintaining a safe, healthy, and secure environment for guests and colleagues.</li></ul><p>Financial Leadership</p><ul><li>Partner with the Director of Finance to prepare and execute the annual budget, financial forecasts, and business plans.</li><li>Monitor labour productivity, departmental expenses, and operational costs to ensure financial objectives are achieved while maintaining luxury service standards.</li><li>Conduct regular financial reviews with operational leaders and promote commercial awareness throughout the management team.</li><li>Ensure operational decisions support approved budgets, owner expectations, and the hotel's financial strategy.</li><li>Identify and implement new revenue opportunities across Rooms, Food & Beverage, Events, Spa, memberships, and ancillary business streams.</li><li>Work closely with the Commercial team to optimise market positioning, business mix, and revenue generation opportunities.</li></ul><p>People & Culture</p><ul><li>Partner with the People & Culture team to attract, develop, engage, and retain high-performing colleagues.</li><li>Support workforce planning, productivity initiatives, and labour cost management while maintaining appropriate staffing levels.</li><li>Ensure performance appraisals, coaching, and development plans are completed to strengthen leadership capability.</li><li>Foster an inclusive, collaborative, and high-performance culture built on accountability, engagement, and open communication.</li><li>Champion succession planning and leadership development across all operational departments.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of 10 15 years' experience within luxury hotels or resorts.</li><li>Significant experience as a Director of Food & Beverage, Executive Assistant Manager (F&B), Resort Manager, Hotel Manager, or an equivalent senior operational leadership role.</li><li>Demonstrated success managing complex Food & Beverage operations within internationally recognised luxury hotels or resorts.</li><li>Strong commercial acumen with a proven track record of improving revenue, profitability, GOP, RevPAR, and guest satisfaction.</li><li>Experience in developing and positioning innovative Food & Beverage concepts.</li><li>Exceptional leadership, communication, coaching, and stakeholder management skills.</li><li>Experience working with internationally recognised luxury hospitality brands is highly desirable.</li><li>Leadership Competencies: Strategic and commercially focused. Passion for luxury hospitality and guest experience. Inspirational and collaborative leader. Strong financial and operational acumen. Excellent decision-making and problem-solving skills. High level of integrity and accountability. Effective communicator with strong stakeholder management capabilities. Ability to lead change and drive continuous improvement. Committed to developing people and building high-performing teams.</li></ul>