Insurance Coordinator Jobs - muscat Oman
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Oman Air has built up a reputation as a strong, competitive leader in the airline industry. We are committed to recruiting and nurturing bright and dynamic individuals to meet our manpower needs. In the new millennium, our mission is to seek out new ways to develop and improve our position as a leader in aviation excellence. We believe our people are the reason behind our success, and we offer you a once in a lifetime opportunity to work in a team-based customer-oriented environment. Our emphasis is on continual staff development we achieve through the training we impart to our staff members.</p><p>Manager Oman Air Holidays is accountable for the commercial performance, growth, profitability, and end-to-end management of Oman Air Holidays, including the platform, customer experience, product development, partnerships, payments, and performance. The role carries full P&L responsibility and is expected to grow online and offline revenue through market opportunities, strategic partnerships, and innovative holiday products that leverage Oman Air s network.</p><p><strong>Business Leadership & Commercial Management</strong></p><ul><li>Own revenue, profitability, commercial growth, and P&L delivery.</li><li>Develop and execute the strategic roadmap, annual plans, budgets, forecasts, and growth initiatives.</li><li>Track KPIs, revenue targets, conversion, profitability, and customer lifetime value.</li></ul><p><strong>Holidays Platform Management & User Experience</strong></p><ul><li>Manage OmanAirHolidays.com and related technology ecosystem, ensuring platform stability, scalability, and continuous enhancement.</li><li>Improve customer experience, search, merchandising, conversion, booking completion, content accuracy, pricing, and product quality.</li></ul><p><strong>Product Development & Destination Management</strong></p><ul><li>Develop holiday products, stopover packages, destination experiences, and seasonal offers aligned to Oman Air s network and demand trends.</li><li>Create differentiated experiences for inbound, outbound, transit, leisure, and business customers.</li></ul><p><strong>Offline Sales & Business Development</strong></p><ul><li>Grow offline holiday channels, including MICE, religious groups, GIT, FIT, corporate, educational, and special-interest travel.</li><li>Build relationships with travel agencies, tour operators, corporate customers, and industry stakeholders.</li></ul><p><strong>Tourism Partnerships & Industry Engagement</strong></p><ul><li>Establish partnerships with tourism boards, DMCs, hotels, tour operators, government entities, and industry associations.</li><li>Collaborate with the Ministry of Heritage ,Tourism & industry partners to support tourism development.</li><li>Strengthen Oman Air s Stopover Programme and promote Oman Air Holidays at relevant trade forums.</li></ul><p><strong>Payments & Commercial Operations</strong></p><ul><li>Oversee payment solutions, booking fulfilment, financial controls, governance, risk processes, and provider coordination.</li></ul><p><strong>Stakeholder & Cross-Functional Collaboration</strong></p><ul><li>Collaborate with Revenue Management, Commercial & Sales, Finance, Product Management, Digital Commerce, Performance Marketing, Procurement, Customer Experience, Network Planning, and Operations to align commercial, customer, and operational goals.</li></ul><p><strong>Team Leadership</strong></p><ul><li>Lead, develop, and mentor a team of 2 4 professionals with clear objectives, KPIs, and development plans.</li><li>Perform any other related tasks as assigned by the Management.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Bachelor s degree in business administration, Management, Tourism, Hospitality, Travel & Tourism, or related field.</li><li>Minimum 8 years experience in airline holidays, tour operating, online travel, destination management, tourism, or related industries.</li><li>Proven commercial leadership, business growth, and P&L management experience.</li><li>Strong understanding of holiday packaging, tourism distribution channels, travel ecosystem dynamics, booking platforms, travel technology, and digital commerce.</li><li>Experience managing strategic partnerships and supplier relationships.</li><li>Preferred Master's Degree, preferably an MBA or related discipline.</li><li>Experience in airline holidays, airline retailing, tourism development, or destination marketing.</li></ul><p><strong>Knowledge & Skills</strong></p><ul><li>Deep understanding of airline holidays, travel packaging, distribution, and destination marketing.</li><li>Strong digital commerce, travel technology, customer journey, and user experience expertise.</li><li>Payment ecosystem knowledge and commercial payments understanding.</li><li>Revenue, profitability, analytics, and performance management.</li><li>Commercial negotiation, contract management, strategic planning, and execution.</li><li>Project, stakeholder, leadership, people development, presentation, communication, and relationship management skills.</li></ul><p><strong>Language Requirements</strong></p><ul><li>Fluency in English (written and spoken) is mandatory.</li><li>Arabic language skills are preferred but not mandatory.</li></ul><p><strong>Success Measures</strong></p><ul><li>The successful candidate will be evaluated on revenue growth, profitability and P&L delivery, online and offline sales growth, stopover programme performance, website conversion and user experience improvements, partnership development, tourism promotion outcomes, customer satisfaction, repeat purchase, team capability, and contribution to inbound tourism and network stimulation.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in business administration, Management, Tourism, Hospitality, Travel & Tourism, or related field.</li><li>Minimum 8 years experience in airline holidays, tour operating, online travel, destination management, tourism, or related industries.</li><li>Proven commercial leadership, business growth, and P&L management experience.</li><li>Strong understanding of holiday packaging, tourism distribution channels, travel ecosystem dynamics, booking platforms, travel technology, and digital commerce.</li><li>Experience managing strategic partnerships and supplier relationships.</li><li>Preferred Master's Degree, preferably an MBA or related discipline.</li><li>Experience in airline holidays, airline retailing, tourism development, or destination marketing.</li></ul><p><strong>Knowledge & Skills</strong></p><ul><li>Deep understanding of airline holidays, travel packaging, distribution, and destination marketing.</li><li>Strong digital commerce, travel technology, customer journey, and user experience expertise.</li><li>Payment ecosystem knowledge and commercial payments understanding.</li><li>Revenue, profitability, analytics, and performance management.</li><li>Commercial negotiation, contract management, strategic planning, and execution.</li><li>Project, stakeholder, leadership, people development, presentation, communication, and relationship management skills.</li></ul><p><strong>Language Requirements</strong></p><ul><li>Fluency in English (written and spoken) is mandatory.</li><li>Arabic language skills are preferred but not mandatory.</li></ul><p></p></section>
<p>The Hotel Manager is the General Manager's principal operational partner, responsible for driving operational excellence, financial performance, exceptional guest experiences, and colleague engagement across all areas of the hotel. This role provides strategic and operational leadership across all divisions, with particular expertise in luxury Food & Beverage operations to enhance the hotel's reputation as a leading dining and hospitality destination. The Hotel Manager assumes full responsibility for the hotel in the absence of the General Manager and plays a key role in achieving the hotel's business objectives, maintaining Mandarin Oriental brand standards, and fostering a culture of service excellence, accountability, and continuous improvement.</p><p>Supporting the General Manager</p><ul><li>Support the General Manager in translating the hotel's strategic objectives into effective operational execution.</li><li>Assume full responsibility for the overall hotel operation in the absence of the General Manager.</li><li>Contribute to the development and implementation of operational, commercial, and promotional initiatives that maximise guest satisfaction and business performance.</li><li>Provide strategic operational oversight across all hotel divisions to ensure alignment with business objectives and luxury brand standards.</li><li>Support the General Manager in maintaining effective relationships with ownership representatives, corporate leadership, and key external stakeholders.</li><li>Leverage extensive Food & Beverage expertise to oversee dining concepts, service quality, revenue generation, and guest experience across all outlets.</li></ul><p>Operational Leadership</p><ul><li>Lead and support Division Heads in delivering exceptional operational, financial, and service performance.</li><li>Develop annual operating budgets and Capital Expenditure plans in partnership with Division Heads and the Director of Finance.</li><li>Monitor business performance through Profit & Loss analysis, RevPAR, rooms yield, GOP, guest satisfaction metrics, and other key performance indicators, implementing corrective action where required.</li><li>Champion a culture of personalised luxury service by reviewing guest feedback, resolving service recovery opportunities, and driving continuous improvement initiatives.</li><li>Maintain a visible leadership presence throughout the resort by engaging with guests and colleagues and ensuring exceptional standards across guestrooms, public areas, Food & Beverage outlets, kitchens, back-of-house facilities, the beach, retail areas, and all guest-facing spaces.</li><li>Conduct regular inspections of hotel facilities to ensure presentation, maintenance, cleanliness, safety, and operational standards are consistently maintained.</li><li>Promote accountability, operational efficiency, innovation, and collaboration across all departments.</li><li>Ensure successful preparation for and execution of all quality, brand, hygiene, and regulatory audits, including Forbes, LQA, Environmental Health, and corporate compliance assessments.</li></ul><p>Food & Beverage Oversight</p><ul><li>Provide executive oversight for all Food & Beverage operations, ensuring service excellence, profitability, and alignment with Mandarin Oriental luxury standards.</li><li>Partner closely with the Executive Chef, Director of Food & Beverage, and outlet leaders to deliver innovative culinary concepts and memorable dining experiences.</li><li>Drive outlet performance through menu engineering, pricing strategies, promotions, beverage programmes, and upselling initiatives.</li><li>Monitor revenue, profitability, average cheque, covers, guest satisfaction, and operational efficiencies, implementing improvement plans where required.</li><li>Identify opportunities to strengthen market positioning and establish the hotel as a premier dining destination within Muscat.</li><li>Ensure compliance with all food safety, hygiene, and quality assurance standards.</li><li>Develop and mentor operational leaders, building a strong succession pipeline and high-performance culture.</li></ul><p>Safe, Sound & Sustainable by Mandarin Oriental</p><ul><li>Lead the annual Safe, Sound & Sustainable audit and ensure full compliance with corporate standards.</li><li>Chair the monthly Risk Management Committee and oversee the implementation of all health, safety, security, and sustainability initiatives.</li><li>Promote continuous improvement in environmental performance while maintaining a safe, healthy, and secure environment for guests and colleagues.</li></ul><p>Financial Leadership</p><ul><li>Partner with the Director of Finance to prepare and execute the annual budget, financial forecasts, and business plans.</li><li>Monitor labour productivity, departmental expenses, and operational costs to ensure financial objectives are achieved while maintaining luxury service standards.</li><li>Conduct regular financial reviews with operational leaders and promote commercial awareness throughout the management team.</li><li>Ensure operational decisions support approved budgets, owner expectations, and the hotel's financial strategy.</li><li>Identify and implement new revenue opportunities across Rooms, Food & Beverage, Events, Spa, memberships, and ancillary business streams.</li><li>Work closely with the Commercial team to optimise market positioning, business mix, and revenue generation opportunities.</li></ul><p>People & Culture</p><ul><li>Partner with the People & Culture team to attract, develop, engage, and retain high-performing colleagues.</li><li>Support workforce planning, productivity initiatives, and labour cost management while maintaining appropriate staffing levels.</li><li>Ensure performance appraisals, coaching, and development plans are completed to strengthen leadership capability.</li><li>Foster an inclusive, collaborative, and high-performance culture built on accountability, engagement, and open communication.</li><li>Champion succession planning and leadership development across all operational departments.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of 10 15 years' experience within luxury hotels or resorts.</li><li>Significant experience as a Director of Food & Beverage, Executive Assistant Manager (F&B), Resort Manager, Hotel Manager, or an equivalent senior operational leadership role.</li><li>Demonstrated success managing complex Food & Beverage operations within internationally recognised luxury hotels or resorts.</li><li>Strong commercial acumen with a proven track record of improving revenue, profitability, GOP, RevPAR, and guest satisfaction.</li><li>Experience in developing and positioning innovative Food & Beverage concepts.</li><li>Exceptional leadership, communication, coaching, and stakeholder management skills.</li><li>Experience working with internationally recognised luxury hospitality brands is highly desirable.</li><li>Leadership Competencies: Strategic and commercially focused. Passion for luxury hospitality and guest experience. Inspirational and collaborative leader. Strong financial and operational acumen. Excellent decision-making and problem-solving skills. High level of integrity and accountability. Effective communicator with strong stakeholder management capabilities. Ability to lead change and drive continuous improvement. Committed to developing people and building high-performing teams.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p>Reporting to: Technical Studies Lead</p><p><br></p><p>ROLE PURPOSE :</p><p><br></p><p>The Senior Project Engineer – Studies & Delivery supports the Technical Studies Lead in the execution and coordination of MDO's project studies across the full Front-End Loading (FEL) lifecycle. The role is responsible for managing assigned study workstreams, coordinating multi-discipline technical inputs, maintaining study progress tracking systems, and ensuring consultant deliverables meet MDO's quality, governance, and schedule requirements.</p><p><br></p><p>Operating under the technical direction of the Technical Studies Lead, the Senior Project Engineer serves as a key day-to-day interface with study consultants and specialist technical firms, resolves technical integration issues across disciplines, and prepares study documentation for gate reviews. The role contributes to the preparation of investment-quality study outputs from Scoping through to Gate 3 FID.</p><p><br></p><p>KEY RESPONSIBILITIES :</p><p><br></p><p>Study Workstream Execution & Coordination</p><p><br></p><p>- Manage and coordinate assigned study workstreams across all FEL phases — Scoping (G0–G1), Pre-Feasibility Study (G2), Definitive Feasibility Study (G3), and FEED — ensuring each workstream is delivered to agreed scope, schedule, and budget under the direction of the Technical Studies Lead.</p><p><br></p><p>- Prepare and maintain study workstream schedules, deliverable registers, action logs, and milestone trackers for each assigned study phase, providing regular status updates to the Technical Studies Lead.</p><p><br></p><p>- Identify deviations from approved study plans early and escalate to the Technical Studies Lead with proposed corrective actions.</p><p><br></p><p>- Maintain the study document register for assigned workstreams, ensuring version control, document traceability, and alignment with MDO's governance framework from concept through to Gate 3.</p><p><br></p><p>- Coordinate the collection, consolidation, and review of technical inputs from consultants and internal MDO functions at each study milestone.</p><p><br></p><p>- Apply lessons learned from previous studies and projects to the design of study scopes and management plans.</p><p><br></p><p>Consultant Interface & Deliverable Management</p><p><br></p><p>- Serve as the day-to-day owner-side interface with assigned study consultants and specialist technical firms on behalf of the Technical Studies Lead, ensuring deliverable quality, schedule adherence, and alignment with MDO's terms of reference.</p><p><br></p><p>- Review and comment on consultant draft deliverables — including technical reports, study inputs, engineering calculations, cost estimates, and discipline outputs — providing structured, evidence-based feedback in accordance with MDO's quality standards.</p><p><br></p><p>- Maintain consultant deliverable registers and KPI tracking systems, monitoring consultant progress, flagging performance issues, and reporting to the Technical Studies Lead.</p><p><br></p><p>- Coordinate RFI processes, technical queries, and clarification requests between MDO and study consultants, ensuring timely resolution and documentation.</p><p><br></p><p>- Support the Technical Studies Lead in the procurement and onboarding of study consultants, including scope of work development, terms of reference preparation, and technical bid evaluation support.</p><p><br></p><p>- Ensure all consultant deliverables are archived systematically in MDO's document management system with appropriate version control and traceability.</p><p><br></p><p>Multi-Discipline Technical Integration</p><p><br></p><p>- Coordinate multi-discipline technical inputs across geology, mining, metallurgy, process engineering, infrastructure, utilities, and environmental disciplines for assigned study workstreams, identifying and resolving integration gaps and inconsistencies.</p><p><br></p><p>- Coordinate metallurgical and process study inputs, tracking the status of testwork programmes, confirming that recovery assumptions are supported by testwork data, and liaising with the Technical Studies Lead to validate process design criteria.</p><p><br></p><p>- Interface with internal MDO functions — including Exploration, ESG, Finance, and Legal — to collect, consolidate, and integrate required study inputs at each phase milestone.</p><p><br></p><p>- Identify and document multi-discipline integration risks and gaps, escalating unresolved issues to the Technical Studies Lead with proposed resolution plans.</p><p><br></p><p>- Prepare technical integration summaries and discipline coordination matrices that support the Technical Studies Lead's review of study completeness and decision-quality.</p><p><br></p><p>Technical Report Review & JORC / NI 43-101 Support</p><p><br></p><p>- Review assigned consultant technical reports, study deliverables, and engineering outputs for accuracy, internal consistency, completeness, and fitness for purpose, escalating material deficiencies to the Technical Studies Lead.</p><p><br></p><p>- Support JORC Code and NI 43-101 compliance assurance across all assigned study deliverables, verifying that reporting requirements are embedded from the outset of each study phase.</p><p><br></p><p>- Maintain a structured register of open technical review comments, tracking resolution status and ensuring all comments are formally closed out prior to gate review submission.</p><p><br></p><p>- Prepare technical review summaries and draft technical sections of study reports as directed by the Technical Studies Lead.</p><p><br></p><p>- Assist in preparing gate-ready study documentation for all Stage-Gate reviews (G0 through G3), contributing to the completeness and quality of gate packages under the direction of the Technical Studies Lead.</p><p><br></p><p>Technical-Economic Analysis & Value Engineering Support</p><p><br></p><p>- Support the Technical Studies Lead in executing technical-economic trade-off analyses, preparing option comparison matrices, processing route evaluations, infrastructure alternative assessments, and capital cost scenario summaries.</p><p><br></p><p>- Prepare trade-off study inputs, data compilations, cost model inputs, and option evaluation documentation as directed by the Technical Studies Lead.</p><p><br></p><p>- Participate in value engineering workshops and contribute technical inputs, identifying opportunities to reduce CAPEX, improve schedule, enhance operability, or reduce technical risk.</p><p><br></p><p>- Maintain value engineering registers, documenting findings, decision rationale, and the carry-through of VE outcomes into subsequent study phases.</p><p><br></p><p>- Support the preparation of trade-off study summaries and value engineering reports for presentation by the Technical Studies Lead to the Director – Studies & Delivery.</p><p><br></p></div></section>
<p>Responsible for managing, planning, and administering the Contracts and Procurement that include the Procurement & Supplier Performance Management, Contracting at OQ8, under delegated authority of VP SCM. Acting as single point of accountability for Contracts and Procurement services, support provider and owner of the Procurement and Contract standards at Corporate and operational level, through Providing direction to the diverse teams and processes that includes (1) Procurement, (2) Contracts, (3) Strategic Contracts, and (4) Supplier and Performance Management; in order to achieve a positive supplier performance on balanced forms of contract and effective policies and procedures, to support business value and gain commercial advantage to OQ8 while ensuring material and service contract availability to internal customers.</p><p>The position will act in accordance with OQ8 s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</p><p><b><br>Main Accountabilities:</b></p><p>Strategic Business Plan & Risk Management</p><p>Oversees the development and execution of Contracts and Procurement and long-term strategic plan in alignment with the function and organization strategies. Oversees development of Contracts and Procurement business plans to ensure the achievement of function and organization financial and strategic objectives.</p><p>Oversees risk Management and ensure compliance with Local Government procurement and tendering guidelines while seeking to adopt innovative, best practice & Contracts and Procurement solutions; in order to deliver business value, gain commercial advantage to OQ8 while applying best in class process.</p><p>Procurement</p><p>Overseas procurement strategy execution through best-in-class sourcing and negotiation strategy</p><p>Oversee the evaluating processes (including complex commercial aspects of procurement) and the direction on complex negotiation & decisions on price and terms.</p><p>Oversee the cross-functional annual procurement planning process in order to ensure timely and effective service delivery to internal customers.</p><p>Capitalize on Procurement opportunities caused by changing market forces through heightened market intelligence and awareness to gain commercial advantage for the organization.</p><p>Oversee marketing strategy for category-based / category planning process across categories, ensuring the growth of opportunities and business targets through category & market analysis.</p><p>Supplier Management</p><p>Oversees the Local Supplier Development through the implementation of a comprehensive development program for local suppliers under specific requirements (including Procurement, OMT Contracts, Corporate Contracts, Project Contracts, Materials, Inventory, Warehouse Procurement and Contracts, Logistics, & Purchase Performance, Capital Projects).</p><p>Provide a reliable platform to enhance capabilities of Local suppliers, and set processes parameters, monitoring, and altering key variables for the capacity building initiative; in order to provide a reliable platform for training and ensure that suppliers are assessed for further enhancement.</p><p>Manage supplier relations through initiative-taking engagement initiatives, smooth transaction process and complaints management to achieve a positive supplier experience.</p><p>Overseas and lead Planning, Market Intelligence & Strategy initiatives, and teams to achieve positive supplier experience. Ensuring effective and efficiency processes and heightened market intelligence.</p><p>Performance Management</p><p>Oversees the Capacity building initiatives & performance of direct and indirect staff, aligning those initiatives with the human resources processes and systems, to ensure the transfer of knowledge to local staff and motivate employees with the right balance of technical and functional capabilities.</p><p>Oversees Contracts & Procurement employees competence development.</p><p>Oversee building and retaining capabilities within Contracts & Procurement</p><p>Lead and guide a motivated, engaged, high performing and capable team in order to deliver the department business plan.</p><p>Lead the Talent and Performance Management at Contracts & Procurement for its direct and indirect reports, defining workforce requirements, recruiting, training, and developing talent, aligned with the human resources processes and systems, to ensure capable, qualified, and initiative-taking employees with the right balance of technical and functional capabilities.</p><p>Contracts</p><p>Oversee the contract strategy execution through the implementation of best-in-class sourcing and negotiation strategies that are aligned with organization s policy to ensure the right contracts are in place to deliver value to internal customers.</p><p>Oversee the development and implementation of improved contractual documents through the alignment of stakeholders to achieve balanced forms of contract that protect OO8 and obtain supplier acceptance.</p><p>Oversees contract management processes to ensure the delivery of required supplier performance, and partner with internal and external stakeholders to ensure that OO8 s procurement solutions meet the needs of industry and internal customers.</p><p>Strategic Contracts</p><p>Provide support to the Contract Holders and Owners of Strategic Contracts as defined in the Terms of Reference</p><p>Oversees and lead the audit queries for Contract-related matters within the Strategic Contracts</p><p>Develop & implement all transformation initiatives related to strategic contracts.</p><p>Tender Committees</p><p>Oversee the full cycle for the Internal Tender Committee and Board Tender Committee, including facilitating meetings, presenting, recording minutes, and follow up action items till closure.</p><p>Monitoring & Reporting</p><p>Monitor Contracts & Procurement financial performance (OPEX and CAPEX) against the approved budget to ensure alignment with set budget guidelines, identify areas of unsatisfactory performance, and recommend performance improvement opportunities.</p><p>Ensure that Contracts & Procurement recommendations and reports are accurate, relevant, and timely that will lead to stakeholders being able to make informed and timely decisions. Present regular and ad-hoc management reports on new opportunities, highlight critical issues and challenges, and provide strategic insight to ensure effective decision-making.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in accounting, Operation Management, Supply Chain, Quantity Surveying or relvent field.</p><p>Master s degree or any other qualification - Preferred but not required.</p><p>Minimum 14 years of relevant working experience handling Contracts and Procurement processes or relevent field.</p><p>Solid knowledge and strong working experience in:</p><ul><li>Procurement</li><li>Financial management - Project financing</li><li>Downstream Operations Oil & Gas context</li><li>Mega Projects execution in Oil & Gas experience</li><li>JV and stakeholder management</li><li>Middle East experience is an asset.</li><li>Procurement and Contract standards for Middle East</li><li>Local supplier development</li><li>C&P Talent Development</li><li>Knowledge of strategic sourcing and category management concepts.</li><li>Abreast of leading practices in procurement processes and systems.</li><li>Strong understanding of contract management.</li><li>Good understanding of business and governance structure.</li><li>Ability to lead all procurement and contracts activities, tactically and strategically.</li><li>Omani and international Law</li></ul><p>Leadership & Soft:</p><ul><li>Capable of inspiring and leading change.</li><li>Committing Personally,</li><li>Focusing on Results,</li><li>Serving Customers for Business</li><li>HSSE focus.</li><li>Self-starter, independent</li><li>Strong communication skills.</li><li>Able to build suitably synergies in multidisciplinary teams.</li><li>Capacity to manage and resolve general complex issues when strategic thinking is required within broad functional policies and objectives.</li><li>Proven ability to manage stakeholder interests, as well as influence and negotiate with them.</li><li>Strong technical, commercial and communication skills.</li><li>People management</li><li>Planning and organizing</li><li>Systemic thinking</li><li>Business Acumen</li><li>Decisiveness</li><li>Technical and commercial instinct</li></ul><p>Technical:</p><ul><li>Computer Literacy including MS Office suit and ERP / SAP.</li><li>Procurement.</li><li>Contract.</li><li>Category Manager.</li><li>Strategic sourcing.</li><li>Procurement systems.</li><li>Contract management.</li><li>Policies and procedures.</li></ul>
<p>Responsible for managing, planning, and administering the Contracts and Procurement that include the Procurement & Supplier Performance Management, Contracting at OQ8, under delegated authority of VP SCM. Acting as single point of accountability for Contracts and Procurement services, support provider and owner of the Procurement and Contract standards at Corporate and operational level, through Providing direction to the diverse teams and processes that includes (1) Procurement, (2) Contracts, (3) Strategic Contracts, and (4) Supplier and Performance Management; in order to achieve a positive supplier performance on balanced forms of contract and effective policies and procedures, to support business value and gain commercial advantage to OQ8 while ensuring material and service contract availability to internal customers.</p><p>The position will act in accordance with OQ8 s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</p><p><strong>Main Accountabilities:</strong></p><p><strong>Strategic Business Plan & Risk Management</strong></p><p>Oversees the development and execution of Contracts and Procurement and long-term strategic plan in alignment with the function and organization strategies. Oversees development of Contracts and Procurement business plans to ensure the achievement of function and organization financial and strategic objectives.</p><p>Oversees risk Management and ensure compliance with Local Government procurement and tendering guidelines while seeking to adopt innovative, best practice & Contracts and Procurement solutions; in order to deliver business value, gain commercial advantage to OQ8 while applying best in class process.</p><p><strong>Procurement</strong></p><p>Overseas procurement strategy execution through best-in-class sourcing and negotiation strategy</p><p>Oversee the evaluating processes (including complex commercial aspects of procurement) and the direction on complex negotiation & decisions on price and terms.</p><p>Oversee the cross-functional annual procurement planning process in order to ensure timely and effective service delivery to internal customers.</p><p>Capitalize on Procurement opportunities caused by changing market forces through heightened market intelligence and awareness to gain commercial advantage for the organization.</p><p>Oversee marketing strategy for category-based / category planning process across categories, ensuring the growth of opportunities and business targets through category & market analysis.</p><p><strong>Supplier Management</strong></p><p>Oversees the Local Supplier Development through the implementation of a comprehensive development program for local suppliers under specific requirements (including Procurement, OMT Contracts, Corporate Contracts, Project Contracts, Materials, Inventory, Warehouse Procurement and Contracts, Logistics, & Purchase Performance, Capital Projects).</p><p>Provide a reliable platform to enhance capabilities of Local suppliers, and set processes parameters, monitoring, and altering key variables for the capacity building initiative; in order to provide a reliable platform for training and ensure that suppliers are assessed for further enhancement.</p><p>Manage supplier relations through initiative-taking engagement initiatives, smooth transaction process and complaints management to achieve a positive supplier experience.</p><p>Overseas and lead Planning, Market Intelligence & Strategy initiatives, and teams to achieve positive supplier experience. Ensuring effective and efficiency processes and heightened market intelligence.</p><p><strong>Performance Management</strong></p><p>Oversees the Capacity building initiatives & performance of direct and indirect staff, aligning those initiatives with the human resources processes and systems, to ensure the transfer of knowledge to local staff and motivate employees with the right balance of technical and functional capabilities.</p><p>Oversees Contracts & Procurement employees competence development.</p><p>Oversee building and retaining capabilities within Contracts & Procurement</p><p>Lead and guide a motivated, engaged, high performing and capable team in order to deliver the department business plan.</p><p>Lead the Talent and Performance Management at Contracts & Procurement for its direct and indirect reports, defining workforce requirements, recruiting, training, and developing talent, aligned with the human resources processes and systems, to ensure capable, qualified, and initiative-taking employees with the right balance of technical and functional capabilities.</p><p><strong>Contracts</strong></p><p>Oversee the contract strategy execution through the implementation of best-in-class sourcing and negotiation strategies that are aligned with organization s policy to ensure the right contracts are in place to deliver value to internal customers.</p><p>Oversee the development and implementation of improved contractual documents through the alignment of stakeholders to achieve balanced forms of contract that protect OO8 and obtain supplier acceptance.</p><p>Oversees contract management processes to ensure the delivery of required supplier performance, and partner with internal and external stakeholders to ensure that OO8 s procurement solutions meet the needs of industry and internal customers.</p><p><strong>Strategic Contracts</strong></p><p>Provide support to the Contract Holders and Owners of Strategic Contracts as defined in the Terms of Reference</p><p>Oversees and lead the audit queries for Contract-related matters within the Strategic Contracts</p><p>Develop & implement all transformation initiatives related to strategic contracts.</p><p><strong>Tender Committees</strong></p><p>Oversee the full cycle for the Internal Tender Committee and Board Tender Committee, including facilitating meetings, presenting, recording minutes, and follow up action items till closure.</p><p><strong>Monitoring & Reporting</strong></p><p>Monitor Contracts & Procurement financial performance (OPEX and CAPEX) against the approved budget to ensure alignment with set budget guidelines, identify areas of unsatisfactory performance, and recommend performance improvement opportunities.</p><p>Ensure that Contracts & Procurement recommendations and reports are accurate, relevant, and timely that will lead to stakeholders being able to make informed and timely decisions. Present regular and ad-hoc management reports on new opportunities, highlight critical issues and challenges, and provide strategic insight to ensure effective decision-making.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Education requirements</strong></p><p>Bachelor s degree in accounting, Operation Management, Supply Chain, Quantity Surveying or relvent field.</p><p>Master s degree or any other qualification - Preferred but not required.</p><p><strong>Background and experience</strong></p><p>Minimum 14 years of relevant working experience handling Contracts and Procurement processes or relevent field.</p><p>Solid knowledge and strong working experience in:</p><p>Procurement</p><p>Financial management - Project financing</p><p>Downstream Operations Oil & Gas context</p><p>Mega Projects execution in Oil & Gas experience</p><p>JV and stakeholder management</p><p>Middle East experience is an asset.</p><p>Procurement and Contract standards for Middle East</p><p>Local supplier development</p><p>C&P Talent Development</p><p>Knowledge of strategic sourcing and category management concepts.</p><p>Abreast of leading practices in procurement processes and systems.</p><p>Strong understanding of contract management.</p><p>Good understanding of business and governance structure.</p><p>Ability to lead all procurement and contracts activities, tactically and strategically.</p><p>Omani and international Law</p><p><strong>Competencies and skills</strong></p><p><strong>Leadership & Soft:</strong></p><p>Capable of inspiring and leading change.</p><p>Committing Personally,</p><p>Focusing on Results,</p><p>Serving Customers for Business</p><p>HSSE focus.</p><p>Self-starter, independent</p><p>Strong communication skills.</p><p>Able to build suitably synergies in multidisciplinary teams.</p><p>Capacity to manage and resolve general complex issues when strategic thinking is required within broad functional policies and objectives.</p><p>Proven ability to manage stakeholder interests, as well as influence and negotiate with them.</p><p>Strong technical, commercial and communication skills.</p><p>People management</p><p>Planning and organizing</p><p>Systemic thinking</p><p>Business Acumen</p><p>Decisiveness</p><p>Technical and commercial instinct</p><p><strong>Technical:</strong></p><p>Computer Literacy including MS Office suit and ERP / SAP.</p><p>Procurement.</p><p>Contract.</p><p>Category Manager.</p><p>Strategic sourcing.</p><p>Procurement systems.</p><p>Contract management.</p><p>Policies and procedures.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>POSITION SUMMARY</strong><br>The Group Chief Executive Officer (GCEO) provides strategic leadership, direction, and oversight across ITHCA Group and its portfolio of subsidiaries, investees, and joint ventures. The GCEO s mandate is to develop new industries in the technology and digital economy sector in a financially sustainable manner building a portfolio of long-term, strategically significant investments that advance Oman Vision 2040 and the national digital economy, in alignment with OIA s strategic direction. Reporting directly to the Board of Directors, the GCEO is responsible for defining and executing the Group s vision, investment strategy, and operating plans; ensuring robust governance and accountability; originating and managing strategic partnerships; optimizing portfolio value and returns; and positioning ITHCA as Oman s leading platform for participation in future emerging-technology value chains, in close coordination with the Oman Investment Authority (OIA) and key stakeholders. The role requires a visionary, results-oriented investor-leader who governs through strategy, capital allocation, and oversight, with a focus on creating new industries for Oman in the technology and digital-economy sector empowering subsidiaries and investees with operational autonomy within an agreed framework rather than intervening directly in day-to-day operations and who integrates commercial returns with national impact, innovation, and digital sovereignty. Accountability is clearly delineated: the GCEO is accountable for portfolio performance, strategic direction, and capital allocation, while subsidiary CEOs remain accountable for the operational execution of their respective businesses.</p><p><strong>KEY RESPONSIBILITIES:</strong></p><p><strong>Strategic Leadership and Governance</strong><br>Define and articulate ITHCA s vision, mission, and long-term investment strategy in alignment with national technology and digital-economy priorities, OIA s direction, and the guidance of the Board. Lead the preparation and execution of annual business and operating plans, ensuring effective performance against approved budgets and KPIs. Establish and enforce group-wide governance frameworks, policies, compliance systems, and accountability mechanisms across all subsidiaries, investees, and joint ventures. Secure strategic alignment between the Group, OIA, and the Board on all major investment, divestment, and capital decisions. Ensure transparency and timely reporting to the Board and its committees, including Executive, Audit & Risk, and Investment committees.</p><p><strong>Portfolio Value Creation and Operational Governance</strong><br>Develop and execute portfolio value-creation initiatives to improve operational performance, commercial growth, technology capabilities, and enterprise value across the Group. Govern through a holding-company model providing strategic guidance, oversight, and direction while empowering portfolio companies with operational autonomy within an agreed framework. Exercise shareholder oversight through subsidiary Boards, governance frameworks, and performance management. Monitor the strategic, financial, and operational performance of subsidiaries, investees, and joint ventures against approved KPIs (e.g., ROI, EBITDA), intervening only where performance or risk thresholds require. Identify, enable, and leverage synergies, economies of scale, and best practice sharing across the Group and its portfolio. Establish a clear delegation of authority so that operational decisions sit with subsidiary leadership while strategic, investment, and capital decisions are governed at Group level. Ensure consistent group-wide standards for risk management, cybersecurity, due diligence, and quality of investment execution.</p><p><strong>Portfolio, Investment and Financial Stewardship</strong><br>Define the Group s investment thesis and lead portfolio construction across long-term, strategically significant technology and emerging technology assets. Lead the origination, strategic analysis, and execution of major acquisitions, divestments, and entry/exit decisions, providing formal recommendations to the Board / Investment Committee for approval. Govern portfolio-level capital allocation with disciplined, risk-adjusted return criteria; review and challenge asset-level business plans and significant capital requests for alignment with the overarching portfolio strategy. Develop and execute divestment and exit strategies including IPOs, private placements, strategic partnerships, and portfolio restructuring to recycle capital and maximize long-term portfolio value. Establish the financial framework, risk appetite, and return hurdles for all investments, ensuring capital is deployed in line with the approved strategy and long-term value-creation plan. Ensure rigorous due diligence on all investments, with accurate financial reporting and compliance against agreed KPIs, budgets, and governance standards.</p><p><strong>Partnerships and Ecosystem Development</strong><br>Originate and manage strategic partnerships, joint ventures, and alliances with international and local investors, technology operators, and government stakeholders. Strengthen public private partnerships that expand Oman s technology and emerging technology footprint and attract foreign direct investment, technology transfer, and localization. Build and maintain trusted relationships with OIA, government ministries and agencies (at Director-General and Ministerial level), regulators, financial institutions, and global technology leaders. Position ITHCA as the partner of choice for locating emerging-technology capabilities and value chains within the Sultanate.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education and Experience:</h2><p><strong>Education</strong><br>Advanced degree in Business Administration, Finance, Economics, Technology, or a related field; an MBA or equivalent postgraduate qualification is strongly preferred. A professional finance/investment qualification (e.g., CFA or CAIA) is advantageous. Additional certifications in corporate governance, leadership, or sustainability (ESG) are advantageous.</p><p><strong>Experience</strong><br>At least 18 years of progressive executive experience, including a senior C-Suite or Group CEO capacity, spanning investment management, technology M&A, strategy, and executive leadership. Demonstrated record in managing complex matrix relationships across multiple business entities. Experience engaging with senior government stakeholders, regulators, and commercial partners, preferably at Ministerial or equivalent level. Track record in portfolio management, capital allocation, and securing partnerships, joint ventures, and large-scale investment programs. Management experience in a holding or investment company is strongly desirable. Strong governance experience, including regular engagement with Board committees. Track record in organizational transformation, change management, and leadership development.</p><h2>Skills and Competencies:</h2><p><strong>Functional Competencies</strong><br>Portfolio management and portfolio construction. Capital allocation, corporate finance, and risk-adjusted return management. Investment governance and enterprise risk management. Technology investment and portfolio value creation. Building digital and technology industries and ecosystems. Public private partnerships and senior stakeholder management. Board and corporate governance. Transformation and change leadership.</p><p><strong>Behavioural Competencies</strong><br>Visionary, decisive, and inspirational leadership. Strong interpersonal, negotiation, and stakeholder-management skills. Flexibility, adaptability, creativity, and innovation. High resilience and sound judgment under pressure, with strong public representation and advocacy skills.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>A. Job Summary The Procurement Manager is responsible for overseeing the sourcing, purchasing, and supplier management functions of the company. This role involves developing procurement strategies, negotiating contracts, and ensuring that goods and services are purchased at the best value while maintaining high-quality standards. The Procurement Manager works closely with internal stakeholders and suppliers to align procurement practices with company goals and budgetary constraints B. Key Responsibilities Core Area: 1. Procurement Strategy & Sourcing - Develop and implement procurement strategies aligned with business objectives. - Identify, evaluate, and onboard reliable suppliers for raw materials, APIs, packaging, and equipment. - Establish long-term supplier relationships to ensure quality and cost efficiency. - Stay updated with market trends, pricing, and supplier capabilities. - Conduct market analysis to identify sourcing opportunities and trends. 2. Vendor & Supplier Management - Build and maintain strong relationships with key suppliers to ensure long-term partnerships. - Monitor supplier performance and resolve issues related to quality, delivery, or compliance - Conduct supplier qualifications, audits, and performance evaluations. - Identify, evaluate, and select suppliers based on quality, cost, and reliability. - Negotiate contracts, pricing, and payment terms with suppliers. - Ensure compliance with organizational policies and legal regulations in all contracts - Manage supplier risk assessment and alternate sourcing strategies. 3. Cost Optimization & Budget Management - Drive cost-saving initiatives while maintaining product quality and availability. - Analyze procurement cost trends, pricing models, and total cost of ownership (TCO). - Work with finance teams to ensure budget control and cost efficiency. - Optimize inventory levels to balance cost and demand. 4. Inventory & Supply Chain Coordination - Collaborate with production, planning, and warehouse teams to ensure on-time material availability. - Monitor inventory levels, stock movement, and reordering processes. - Implement Just-In-Time (JIT) and vendor-managed inventory (VMI) models for optimization. 5. Procurement Process Management - To supervise procurement of raw materials, Packaging Material, Lab chemicals, Reference standards and other MISC materials as per requirement. - To receive requisitions from various departments and process them as per priority in discussion with Director SCM and based on required approvals. - Compile the documents for pre-budget approval with Finance dept. Follow up with Finance and Internal Auditor, as it needs to be coordinated for approval with Internal Auditor once Finance approves it. - To supervise and validate the generating of Purchase Order (PO) for approved order, check and send mail with the approved Po to vendor and following up with Finance for advance payment settlements / Following up with vendors for faster delivery of Material. - Arrange Collection of the documents through mail, Invoice, packing list, certificate origin, certificate of analysis, if it is air shipment air waybill, it is sea shipment bill of lading - Raw material needs to be attested by MOH / MOE backed up by COA / MSDS and seek approval for import from them. - To make sure duty charges are paid if it is not exempted ones though Agent, if they are not mentioned in MOH decree - To follow up with the clearing agent for clearance of all the imported material. - As soon as the material arrival is known, inform the stores in advance for them to plan the space and receive the materials. - To procure miscellaneous items consumable from local vendors and arrange to keep those items in stores. - To liaison with the Accounts department for the LC terms agreed with vendors, to enable them to interact with the bank and complete formalities and make the process smoother. - Follow up with Accounts for LC copy and provide it to suppliers. - Update MOH on Raw materials procured using CSV format on a monthly basis. - To forward raw material active or Excipient and packaging material sample to QC & R &D department for analysis and follow-up for the report. - To ensure audits of manufacturers are planned and organized as per QA requirements for regulatory compliance. - To liaise with vendors for documentation requirements for Regulatory Dept. on regular basis for submissions with various regulatory bodies. - To ensure cost of materials are in control and credit terms with Vendors are improved in comparison to previous years. 6. Human Resource Management: - Overall supervision and motivation of the team. - Set and approve targets for the performance of his immediate subordinates. - Carry out annual performance appraisal of his subordinates and identify their potential and training and development needs. - Identifying training needs for subordinates and train and develop supervisors to provide management depth; provide motivation and career development for employees, - Give guidance, support, and professional leadership to staff under him and motivate them. C. Job Specifications Education - Bachelor s degree in Pharmacy, Supply Chain Management, Business Administration, or a related field. - Professional certifications such as CIPS (Chartered Institute of Procurement & Supply) or CPSM (Certified Professional in Supply Management) are a plus. Experience - Minimum 15 years of experience, preferably in similar or related industry, out of which 3-5 years in managerial rule. - Extensive experience in managing procurement, with a proven track record of success - Experience in global sourcing or managing international suppliers - Knowledge of inventory management or logistics Functional Competencies 1. Strategic Sourcing - Expertise in identifying, evaluating, and selecting suppliers to meet business needs. - Ability to analyze market trends and supplier capabilities to optimize sourcing strategies. 2. Supplier Relationship Management - Proficiency in managing supplier contracts, performance, and relationships. - Knowledge of supplier risk assessment and supplier development programs. 3. Contract Management and Negotiation - Skilled in drafting, reviewing, and negotiating procurement contracts and agreements. - Understanding of legal and regulatory requirements in procurement contracts. 4. Cost and Price Analysis - Ability to conduct total cost of ownership (TCO) analysis and cost-benefit evaluations. - Proficiency in benchmarking supplier pricing and managing procurement budgets. 5. Procurement Systems and Tools - Proficiency in using procurement and ERP systems (e.g., SAP, Oracle, Ariba, Coupa). - Familiarity with e-procurement platforms and supplier management tools. 6.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education - Bachelor s degree in Pharmacy, Supply Chain Management, Business Administration, or a related field. - Professional certifications such as CIPS (Chartered Institute of Procurement & Supply) or CPSM (Certified Professional in Supply Management) are a plus. Experience - Minimum 15 years of experience, preferably in similar or related industry, out of which 3-5 years in managerial rule. - Extensive experience in managing procurement, with a proven track record of success - Experience in global sourcing or managing international suppliers - Knowledge of inventory management or logistics Functional Competencies 1. Strategic Sourcing - Expertise in identifying, evaluating, and selecting suppliers to meet business needs. - Ability to analyze market trends and supplier capabilities to optimize sourcing strategies. 2. Supplier Relationship Management - Proficiency in managing supplier contracts, performance, and relationships. - Knowledge of supplier risk assessment and supplier development programs. 3. Contract Management and Negotiation - Skilled in drafting, reviewing, and negotiating procurement contracts and agreements. - Understanding of legal and regulatory requirements in procurement contracts. 4. Cost and Price Analysis - Ability to conduct total cost of ownership (TCO) analysis and cost-benefit evaluations. - Proficiency in benchmarking supplier pricing and managing procurement budgets. 5. Procurement Systems and Tools - Proficiency in using procurement and ERP systems (e.g., SAP, Oracle, Ariba, Coupa). - Familiarity with e-procurement platforms and supplier management tools. 6. Risk Management - Ability to identify and mitigate procurement risks, such as supply chain disruptions or compliance issues. - Knowledge of risk assessment frameworks and contingency planning. 7. Regulatory and Compliance Knowledge - Understanding of laws and regulations related to procurement, including anti-corruption and ethical sourcing practices. - Proficiency in ensuring compliance with company policies and industry standards. 8. Inventory and Supply Chain Management - Knowledge of inventory control methods and supply chain processes. - Ability to align procurement strategies with supply chain requirements to ensure seamless operations. 9. Vendor Performance Management - Expertise in setting and monitoring KPIs for supplier performance. - Ability to conduct supplier audits and manage performance improvement plans. 10. Demand Planning and Forecasting - Ability to align procurement activities with demand forecasts and production schedules. - Skills in collaborating with other departments to anticipate purchasing needs. Core Competencies - Strong negotiation skills - High level of integrity, ethics, and professionalism. - Excellent communication and interpersonal skills. - Collaboration and Influencing - Customer and Stakeholder Focus - Attention to detail and accuracy. - Innovation and Continuous Improvement - Dedication to mentoring and empowering team members to achieve their potential. - Ability to build a high-performing team and promote a culture of collaboration and excellence.</p><p></p></section>