Call Center Jobs in Oman
348 Jobs Found
<p><h4>Position summary</h4>
<p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
<p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>
<p>Are you an accomplished Specialist Neurosurgeon seeking a prestigious medical career in the Middle East? Khoula Hospital, the national apex trauma center and premier teaching hospital under the Ministry of Health (MOH) in Muscat, Oman, is recruiting a qualified Specialist in Neurosurgery. As home to the Directorate of Neurosciences, Khoula Hospital is the principal referral center for complex brain, spine, and neurotrauma cases across the Sultanate. In this high-impact role, you will perform emergency neurotrauma interventions, elective cranial and spinal procedures, run diagnostic outpatient clinics, and collaborate with an expert multidisciplinary team.</p><p>Job Location Muscat, Oman</p><p><strong>Desired Candidate Profile</strong></p><p>To meet Oman Medical Specialty Board (OMSB) and Ministry of Health (MOH) licensing requirements, candidates must possess:</p><ul><li>Basic Medical Degree: MBBS from a recognized university in India.</li><li>Postgraduate Specialization: MCh / MS / DNB in Neurosurgery.</li><li>Clinical Experience: Minimum 3 to 5 years of post-specialization surgical experience in a recognized secondary or tertiary hospital.</li></ul><p>Core Competencies & Technical Skills</p><ul><li>Demonstrated surgical expertise.</li><li>Advanced decision-making and critical management skills under high-pressure emergency situations.</li><li>Ability to thrive in a high-volume, multi-specialty tertiary environment.</li></ul>
<p><h4>Position summary</h4>
<p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests and employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest and employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security and loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents or thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary and daily activity report. Maintain confidentiality of all security, loss prevention, and property reports and documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
<p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Given our exciting and progressive growth plans, we are looking for an exceptional Business Development Manager to come and join our global business. Reporting directly to the Business Development Team Lead, and working collaboratively with the Commercial team and potential partners , you will be 100% focused on bringing in new business development . You will carry a quota target, completing field visits via cold outreach and having complete ownership of your pipeline. This is a great opportunity for someone looking to work in a fast-paced and changing environment , who likes to work autonomously , enjoys a challenge and wants to make an impact .</p><p>What you will be doing:</p><ul><li>KPIs - Consistently achieve sales targets</li><li>Outreach - Calling key decision-makers using phone, email & social touches with the goal of bringing on new business</li><li>Selling - Present, promote and sell products and services through product demos to prospective and existing partners</li><li>Sales Cycle - Managing the entire sales process from prospecting to close</li><li>Partnering - Perform cost-benefit and needs analysis with existing/potential partners in order to align our solutions to their goals</li><li>Collaboration - Work closely with other departments to ensure a seamless partner experience</li><li>Market Trends - Provide feedback about ongoing trends in the industry</li><li>Leads - Contact 100% of qualified inbound leads in a timely manner, and document all call outcomes in the CRM</li><li>Business Partnering - Serve as a lead point of contact for partners on all commercial activities</li></ul><p>This list is not exhaustive and there may be other activities you are required to deliver.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>What we are looking for:</b></p><ul><li>Experience - Minimum 2 years of solid B2B sales with a track record of success</li><li>Industry - SaaS, online marketplaces, or payment platforms is highly desirable</li><li>Relationship Building - You are a true hunter and relationship builder</li><li>Organised - You can multitask, prioritise and manage time effectively</li><li>Curiosity - You are naturally curious and have a desire to continually grow and develop</li><li>Languages - Fluency in English Arabic is required</li></ul><p>At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.</p><p>Interview Process:</p><ul><li>Screen Call - Video-call with a member from the Talent Team (30m)</li><li>Skills & Experience - Video Interview with Hiring Manager (45m)</li><li>Presentation - Video interview with Hiring Team (75m)</li></ul><p>We aim to finalise the entire interview process and deliver feedback within 2 weeks . Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible for teaching, proctoring, testing, maintaining class records, advising students in the classes assigned to them, participating in meetings and taking part in professional development workshops and activities. Duties and Responsibilities: The CLFS instructor is responsible for the following specific duties and responsibilities: 1. To teach the courses and the groups assigned to him / her on the official schedule of classes. 2. To prepare lesson plans, assignments and quizzes and implement them effectively. 3. To maintain discipline and effective classroom management. 4. To take attendance and keep records of it for each student and each group. 5. To cooperate with colleagues, Coordinators, the Center Director, and the University Administration. 6. To take part in proctoring duties for the Placement Tests, Quizzes, Midterm Tests and Final Exams. 7. To offer advice and assistance to students in class and during office hours. 8. To take part in marking test papers as required for the implementation of the General Foundation Program. 9. To submit all students marks and final grades for his / her courses in appropriate forms. 10. Any other tasks assigned by line manager.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>M. Sc. in Math (Basic Math, Pure Math or Applied Math) from an accredited University. Teaching experience for at least two years at the tertiary level (University, College or language center, etc.). Knowledge & Skills: 1. Ability to work with people from diverse cultures. 2. Ability to communicate clearly and concisely both orally in writing by varying methods. 3. Ability to work under pressure and to deal with students, faculty and staff in a diplomatic manner. 4. Adapt to changing technologies and learn functionality of new equipment and systems 5. Work independently and collaboratively. 6. Ability to plan and organize work to meet changing priorities and deadlines.</p><p></p></section>
<p>We are looking for IT Helpdesk Support</p><br><p>Bachelor’s in Computer Science/IT-related field, 3–5 years’ relevant experience; strong Windows/MS applications, desktop/laptop/printer and hardware troubleshooting. Microsoft/System Center exposure preferred; ITIL Foundation/A+ desirable.</p><p><strong>Desired Candidate Profile</strong></p><p>.</p>
<p>We are looking for IT Helpdesk Support</p><br><p>Bachelor’s in Computer Science/IT-related field, 3–5 years’ relevant experience; strong Windows/MS applications, desktop/laptop/printer and hardware troubleshooting. Microsoft/System Center exposure preferred; ITIL Foundation/A+ desirable.</p><p><strong>Desired Candidate Profile</strong></p><p>.</p>
<p>We are looking for IT Helpdesk Support</p><br><p>Bachelor’s in Computer Science/IT-related field, 3–5 years’ relevant experience; strong Windows/MS applications, desktop/laptop/printer and hardware troubleshooting. Microsoft/System Center exposure preferred; ITIL Foundation/A+ desirable.</p><p><strong>Desired Candidate Profile</strong></p><p>.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p><p>Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION DETAILS: Welding INSPECTOR (CBT) Welding INSPECTOR (NON-CB) BENEFFITS OF CADIDATES FOOD & ACCOMMODATION PROVIDE FREE BY THE COMPANY Call to Apply : PHONE_NUMBER EMAIL_ADDRESS</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible for leading and managing OCS Infotech s Managed Security Operations Center (SOC) and MSSP services, ensuring 24x7 security monitoring, incident response and proactive threat management for customers Collaborate with sales & presales teams for Solution design, Customer engagements & Proposal support Provide strategic inputs for new service offerings, Market expansion and Customer acquisition & retention Manage and expand OCS MSSP service portfolio: Managed SIEM Managed EDR/XDR Vulnerability management Security advisory services Define SOC service catalog and pricing alignment Lead and mentor SOC analysts (L1, L2, L3), engineers and architects Define skill development roadmap and maintain certification plans Ensure adequate staffing for 24x7 operations Manage recruitment, retention and performance of SOC team Staying updated with market trends and upcoming technologies Build and Identify Sales opportunities through market connect Providing strategic business input to senior management Manage relationships with security OEMs and technology partners Ensure SOC tools are updated, optimized and aligned with customer needs Drive partner certifications and compliance requirementsKey Responsibilities Manage and lead MSSP practice Lead 24x7 SOC operations, ensuring SLA-based monitoring and incident response Own incident lifecycle: detection triage investigation response closure Govern SIEM/SOAR/XDR platforms and optimize detection use cases Define and track SOC KPIs (MTTD, MTTR, SLA compliance) Lead threat hunting and proactive security operations Ensure compliance with ISO 27001, PCI DSS, and Oman regulatory requirements (MTCIT) Deliver SOC reporting and executive dashboards to customers Act as escalation lead for major security incidents Drive SOC maturity roadmap and service expansion Deliver: Monthly SOC reports Executive dashboards Threat intelligence insights Conduct regular service reviews with customers Act as trusted advisor for: Security posture improvement Risk mitigation strategies Create and maintain technical documentation: Product specifications and Solution documents Case studies and White papers Develop team roadmap and training programs Provide strategic business ideas to management Additional Responsibilities Plan resources and leave to ensure customer commitments are met Maintain low attrition rate Recruit and strengthen technical team capabilities Develop capabilities in new business verticals Ensure overall smooth functioning of the department Relevant Experience Strong understanding of cybersecurity solutions (software and cloud) Experience managing support services teams Experience managing cybersecurity professionals and architects Strong communication and presentation skills Ability to collaborate with sales, PM and internal teams Strong analytical and problem-solving skills Ability to provide strategic business direction Ability to stay updated with industry developments Ability to work under pressure and meet deadlines Work Environment & Conditions This role may require occasional shift work as per Clients & OCS Business Requirements. This role may require occasional shift work, weekend hours or on-call availability in response to Critical Incidents. Physical environment may include sitting for extended periods at a desk and working with computers in an office setting. The candidate must have the ability to work under high-pressure situations, particularly during incident handling & Critical Threats.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Academic Qualifications Required</b></p><p>Bachelor s degree or master s in computer science / information security/ IT</p><b>Professional Certifications Required</b><ul><li>CISSP: Certified Information Systems Security Professional or CISM: Certified Information Security Manager</li><li>GIAC: Global Information Assurance Certification</li><li>GSEC: Global Security Essentials Certification</li><li>ISACA: IT Audit, Security, Governance and Risk Certifications</li><li>Vendor certifications (Fortinet, Microsoft, Palo Alto, etc.)</li></ul><b>Skills</b><ol><li>People Management o Build and lead a high-performing team of Presales, Implementation and Support Engineers o Set clear objectives, KPIs, and career development plans for team members o Conduct regular performance reviews and succession planning o Foster a culture of accountability, collaboration, and continuous learning</li><li>Strategic Leadership o Define technical vision and roadmap aligned with organizational goals o Represent OCS Infotech in executive-level customer engagements and industry forums o Drive adoption of emerging technologies and best practices across teams o Establish governance for compliance, security, and quality assurance</li><li>Customer Experience o Ensure seamless solution delivery with minimal disruption o Maintain proactive communication on timelines, risks, and escalations o Drive customer satisfaction through feedback loops & service improvements o Act as escalation point for critical incidents and strategic account</li><li>Metrics and SLA Governance: o MTTD (Mean Time to Detect) o MTTR (Mean Time to Respond) o Incident closure SLAs o False positive rate o Alert-to-case ratio</li></ol><p></p></section>
<p>POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: high school diploma or G.E.D. equivalent.</li><li>Related Work Experience: No related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>Job Roles & Responsibilities</strong> </p> <br> <p> </p> <p>Assess, monitor, and record patients conditions, medical histories, and vital signs.</p> <p> <br> </p> <p>Administer medications, injections, and treatments as prescribed.</p> <p> <br> </p> <p>Assist doctors during examinations, procedures, and surgeries.</p> <p> <br> </p> <p>Develop and implement individualized care plans for patients.</p> <p> <br> </p> <p>Provide emotional support and health education to patients and families.</p> <p> <br> </p> <p>Ensure patient safety by adhering to infection control and hospital policies.</p> <p> <br> </p> <p>Operate and monitor medical equipment.</p> <p> <br> </p> <p>Respond quickly to emergencies and perform first aid/CPR when necessary.</p> <p> <br> </p> <p>Document care provided and update patient records accurately.</p> <p> <br> </p> <p>Coordinate with interdisciplinary healthcare teams to optimize patient outcomes.</p> <p> Strong clinical and critical-thinking skills.</p> <p> <br> </p> <p>Compassion, patience, and excellent communication.</p> <p> <br> </p> <p>Ability to work in a fast-paced and high-pressure environment.</p> <p> <br> </p> <p>Knowledge of medical software and electronic health records (EHR).</p> <p> <br> </p> <p>Commitment to ethical and professional standards.</p> <p> <br> </p> <p>May require night shifts, weekends, and on-call duties.</p> <p> <br> </p> <p>Physical stamina required for long hours and patient handling.</p> <br> <p>Valid OMSB required</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Lifting Plan Management: Develop, Design, review, and approve lifting and rigging plans as the designated Appointed Person.</p></li><li><p>Equipment Verification: Perform rigorous technical verifications & Inspections of lifting gear and equipment to ensure it is safe for operations before use.</p></li><li><p>Operational Oversight: Supervise site-lifting activities, ensuring full compliance with client project safety standards and international regulations.</p></li><li><p>Cross-Functional Collaboration: Coordinate closely with on-call Inspectors to ensure all equipment certificates are valid, up-to-date, and correctly issued by the authorized third party.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Proven experience as a Lifting/Rigging Engineer or a certified Appointed Person (LEEA, or equivalent).</p></li><li><p>Technical knowledge of lifting regulations, rigging hardware, and crane capacities.</p></li><li><p>Strong capability in risk assessment and safety management for minimal-to-medium scope project environments.</p></li><li><p>Excellent communication skills to effectively manage contractor-supplied gear and internal safety protocols.</p></li></ul><p></p></section>
<p>A reputed Private Healthcare Center in Barka, Oman is urgently looking for a dedicated and experienced Insurance Executive to join its healthcare administration team. The ideal candidate should have hands-on experience in handling medical insurance approvals, claims, and coordination with insurance companies within the Oman healthcare sector.</p><p><strong>Desired Candidate Profile</strong></p><p>The ideal candidate should have hands-on experience in handling medical insurance approvals, claims, and coordination with insurance companies within the Oman healthcare sector.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Require Experience Shop Manager for Automobile Industry . candidate must require experience in Auto Industry and Tyres shop. Guld experience is advantage . interested candidates please email your CV on EMAIL_ADDRESS or call on PHONE_NUMBER</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Require Experience Shop Manager for Automobile Industry . candidate must require experience in Auto Industry and Tyres shop. Guld experience is advantage .</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
<p> </p>
<p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p>
<p> </p>
<p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p>
<p> </p>
<p> </p>
</div>
<div>
</div>
<p><br></p></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong><span>Job Description</span></strong></p><br><p><strong><span>Head – Administration & Industrial Relations</span></strong></p><br><p><strong><span>Location: Modular Fabrication Facility, Sohar, Sultanate of Oman<br> Reporting To: Unit Head, Sohar<br> </span></strong></p><br><p><strong><span>Role Purpose</span></strong></p><br><p><span>To provide strategic and operational leadership for Administration, Industrial Relations, Workforce Management, Government Liaison, Facilities, and Welfare functions at a large Modular Fabrication Facility, ensuring full statutory compliance, harmonious industrial relations, workforce productivity, superior welfare standards, and seamless support to Projects, Clients, and PMT—aligned with best practices of leading EPC, Oil & Gas, and GCC industries.</span></p><br><p><strong><span>Key Responsibilities</span></strong></p><br><p><strong><span>1. Industrial Relations & Labour Governance</span></strong></p><br><ul><li><span>Head the Industrial Relations function, ensuring a stable, compliant, and productive work environment.</span></li><li><span>Prevent, manage, and resolve labour disputes, unrest, and disciplinary matters.</span></li><li><span>Conduct domestic enquiries, disciplinary actions, terminations, and settlements strictly as per Oman Labour Law.</span></li><li><span>Maintain harmonious relations between management, workmen, and authorities.</span></li><li><span>Lead IR risk assessment and mitigation strategies.</span></li></ul><p><strong><span>2. Omani Nationals (Omanization) – End?to?End Ownership</span></strong></p><br><ul><li><span>Full lifecycle management of Omani Nationals, including: </span><ul><li><span>Recruitment, onboarding, deployment</span></li><li><span>Performance management and retention</span></li><li><span>Career progression and succession planning</span></li></ul></li><li><span>Ensure achievement and sustainability of Omanization targets.</span></li><li><span>Interface with Ministry of Labour on all Omanization matters.</span></li></ul><p><strong><span>3. Workforce Planning, Mobilization & Control</span></strong></p><br><ul><li><span>Overall responsibility for workforce planning, mobilization, allocation, demobilization, and optimization.</span></li><li><span>Maintain control over manpower strength, productivity, and deployment efficiency.</span></li><li><span>Monitor compliance with contractual manpower commitments to Oil & Gas clients.</span></li></ul><p><strong><span>4. Administration Leadership</span></strong></p><br><ul><li><span>Head site and facility administration, covering offices, logistics, assets, and administrative services.</span></li><li><span>Develop and implement SOPs aligned with GCC EPC best practices.</span></li><li><span>Budgeting, cost control, and optimization of administrative expenses.</span></li></ul><p><strong><span>5. Labour Camp, Staff Accommodation & Welfare Facilities</span></strong></p><br><ul><li><span>End?to?end management of Labour Camps ensuring: </span><ul><li><span>Compliance with Ministry of Labour, Health, and Municipality regulations</span></li><li><span>Hygiene, safety, catering, recreation, and accommodation standards</span></li></ul></li><li><span>Manage Staff Accommodation Facilities, including allocation, maintenance, security, and welfare services.</span></li><li><span>Conduct inspections and audits to ensure compliance with client and statutory norms.</span></li></ul><p><strong><span>6. Medical Center & Occupational Health</span></strong></p><br><ul><li><span>Oversee onsite Medical Center / Occupational Health Facilities.</span></li><li><span>Ensure statutory medical coverage, emergency readiness, and fitness?to?work compliance.</span></li><li><span>Coordinate health surveillance and wellness initiatives.</span></li></ul><p><strong><span>7. Infrastructure Development & Facility Expansion</span></strong></p><br><ul><li><span>Plan and oversee infrastructure development, including: </span><ul><li><span>Offices and administration buildings</span></li><li><span>Workmen leisure and recreation rooms</span></li><li><span>Toilet and washroom facilities</span></li><li><span>Building expansions based on manpower growth</span></li></ul></li><li><span>Coordinate with Engineering, Project, and HSE teams to ensure compliance and timely completion.</span></li></ul><p><strong><span>8. Canteen & Catering Management</span></strong></p><br><ul><li><span>Overall management of canteen and catering services for staff and workmen.</span></li><li><span>Ensure food quality, hygiene, nutrition, and Municipality compliance.</span></li><li><span>Vendor management, cost control, and grievance handling related to catering.</span></li></ul><p><strong><span>9. Grievance Handling & Employee Engagement</span></strong></p><br><ul><li><span>Establish effective grievance redressal mechanisms.</span></li><li><span>Address grievances related to wages, overtime, benefits, accommodation, transportation, and welfare.</span></li><li><span>Conduct regular workforce engagement programs and meetings.</span></li></ul><p><strong><span>10. Compensation, Wages & Benefits Governance</span></strong></p><br><ul><li><span>Ensure timely and accurate wage disbursement in line with WPS requirements.</span></li><li><span>Oversee benefits, insurance, medical coverage, leave, and end?of?service benefits.</span></li><li><span>Ensure transparency and fairness to avoid disputes.</span></li></ul><p><strong><span>11. Government Liaison & Statutory Compliance</span></strong></p><br><ul><li><span>Act as primary interface with: </span><ul><li><span>Ministry of Labour</span></li><li><span>Royal Oman Police (ROP)</span></li><li><span>Immigration and Municipality authorities</span></li></ul></li><li><span>Manage inspections, audits, and statutory reporting.</span></li><li><span>Maintain strong knowledge of Oman Labour Law and Ministerial Decisions.</span></li></ul><p><strong><span>12. Skill Development – Omanis & Expat Workmen</span></strong></p><br><ul><li><span>Drive skill development and upskilling programs for: </span><ul><li><span>Omani Nationals</span></li><li><span>Expat workmen</span></li></ul></li><li><span>Coordinate training, certifications, competency mapping, and skill matrices.</span></li><li><span>Align skill development with project and national objectives.</span></li></ul><p><strong><span>13. Transportation Services Management</span></strong></p><br><ul><li><span>Ensure smooth and safe transportation services for workmen, staff, PMT, and visitors.</span></li><li><span>Oversee fleet management, routing, scheduling, vendor control, and HSE compliance.</span></li></ul><p><strong><span>14. Client Management & Administrative Support</span></strong></p><br><ul><li><span>Act as single?point admin and IR interface for clients.</span></li><li><span></span></li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> </p> <p>Greetings from Pinazil International Pvt ltd.</p> <br> <p>We are an ISO 9000 and 1000 + license company, registered with Govt of India for overseas recruitment, under the Ministry of External Affairs.</p> <br> <p>An urgent opening for "Male Assistant Pharmacist", based at Oman for leading Medical Center.</p> <br> <br> <br> <p>We are looking for a candidate with excellent communication with OMAN Prometric pass / Appared. And Data Flow completed.</p> <br> <p>Benefits</p> <br> <p> <strong>300 OMR Salry= 72,000 INR Per Month</strong> </p> <p> <strong>100 OMR for=25000 INR Per Month for Food and Accomodation.</strong> </p> <p> <strong>Medical Insurance and Paid Leave as per Oman Law.</strong> </p> <br> <br> <p>Should you be interested then please share your documents as per below.</p> <br> <ul> <li> <strong>1) CV</strong> </li> <li> <strong>2) Passport first and last page</strong> </li> <li> <strong>3) Educational documents</strong> </li> <li> <strong>4) Experience Letter</strong> </li> <li> <strong>5) Prometric for Oman Passed / Appearing</strong> </li> <li> <strong>6) Dataflow done / In process</strong> </li> </ul> <br> <br> <br> <br> <br> <p>Regards</p> <p>Sandip Shah</p> <p>09967990773</p> <p>Director -Pinazil</p></div></section>