office manager Jobs
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<p>Job Advertisement: Financial and Accounting Opportunities – Car Manufacturing and Assembly Plant</p><p>Company: Salalah City Worldwide Company, Location: Salalah Free Zone – Sultanate of Oman</p><p> </p><p><strong>About the available opportunities:</strong></p><p>Our factory, specialized in manufacturing and assembling cars in the Salalah Free Zone, affiliated with Salalah City Worldwide Company, is seeking to attract distinguished financial and accounting talents to join the team in the following two specialties:</p><p>Financial Director / Manager</p><p> </p><p><strong>Main responsibilities:</strong></p><p>- Lead and manage all financial and accounting operations for the plant and establish annual plans and budgets.</p><p>- Monitor operating costs, production costs, and analyze variances.</p><p>- Manage cash flows, bank accounts, and support senior management in strategic decisions and feasibility studies.</p><p>- Ensure compliance with International Financial Reporting Standards (IFRS) and local financial and tax regulations.</p><p>- Coordinate with external auditors and official bodies and establish internal control policies.</p><p>- Perform any other tasks assigned by senior management within the scope of work.</p><p> </p><p><strong>Skills</strong></p><p>Qualifications and experience:</p><p>- Language: native Arabic speaker with excellent English proficiency.</p><p>- Bachelor's degree in Accounting or Finance (Master's preferred).</p><p>- 8–12 years of experience in financial management, preferably in the industrial/ factory sector.</p><p>- Strong knowledge of manufacturing costs (Cost Accounting) and ERP systems.</p><p>- Professional certifications such as (CPA / ACCA / CMA) preferred.</p><p> </p><p><strong> Additional skills :</strong></p><p>- Familiarity with financial and tax systems in Oman and free zones is an added advantage.</p><p>- Excellent communication skills and ability to work in a team.</p>
<p><h4>Job summary</h4>
<p>Responsible for all front office functions and staff. Areas of responsibility include bell staff, switchboard operations, guest services/front desk and retail/gift shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in hotel and restaurant management,</p><p></p>
<h2 class="h5">Job description</h2>
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<p>The Front Office Supervisor is responsible for overseeing the daily operations of the Front Office, ensuring exceptional guest experiences from arrival to departure. This role supports the Front Office Manager in supervising the reception team, maintaining brand standards, resolving guest concerns, and ensuring efficient front desk operations. The Front Office Supervisor serves as a role model by delivering outstanding hospitality in line with IHG's True Hospitality values.</p><br><p>YOUR DAY-TO-DAY:</p><br><ul><li><span>Deliver exceptional guest service in accordance with IHG and Crowne Plaza brand standards.</span></li><li><span>Welcome VIP guests and ensure personalized service throughout their stay.</span></li><li><span>Handle guest inquiries, requests, and complaints promptly and professionally.</span></li><li><span>Ensure efficient check-in and check-out procedures while maintaining accuracy.</span></li><li><span>Anticipate guest needs and proactively resolve issues to enhance guest satisfaction.</span></li><li><span>Supervise daily Front Office operations, including Reception, Guest Services, and Lobby activities.</span></li><li><span>Ensure all shifts are adequately staffed and operational procedures are followed.</span></li><li><span>Monitor room availability, occupancy, and room status in coordination with Housekeeping.</span></li><li><span>Ensure compliance with cash handling, billing, and financial procedures.</span></li><li><span>Conduct shift briefings and communicate important operational updates.</span></li><li><span>Prepare and review daily reports, guest feedback, and operational logs.</span></li><li><span>Monitor queue management and service efficiency during peak periods.</span></li><li><span>Supervise, coach, and motivate Front Office team members.</span></li><li><span>Provide on-the-job training for new and existing colleagues.</span></li><li><span>Monitor staff performance and provide constructive feedback.</span></li><li><span>Assist in scheduling shifts and managing attendance records.</span></li><li><span>Promote teamwork and maintain a positive working environment.</span></li><li><span>Ensure compliance with IHG policies, hotel SOPs, and local regulations.</span></li><li><span>Maintain high standards of grooming, professionalism, and workplace safety.</span></li><li><span>Ensure guest information is handled confidentially.</span></li><li><span>Support hotel quality audits and brand compliance inspections.</span></li><li><span>Monitor adherence to health, safety, and security procedures.</span></li><li><span>Promote IHG One Rewards membership and hotel services.</span></li><li><span>Identify opportunities for room upgrades and upselling.</span></li><li><span>Support revenue optimization by maximizing room inventory and guest satisfaction.</span></li></ul><p><span>WHAT WE NEED FROM YOU:</span></p><br><ul><li><span>Diploma or bachelor's degree in hospitality management, Business Administration, or a related field.</span></li><li><span>Minimum 2–3 years of Front Office experience.</span></li><li><span>Previous supervisory experience is preferred.</span></li><li><span>Experience with Opera PMS or similar hotel management systems.</span></li><li><span>Strong knowledge of hotel front office operations and guest service standards.</span></li><li><span>Omani National </span></li></ul><p>WHAT YOU CAN EXPECT FROM US:</p><br><p>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.</p><br><p>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.</p><br><p>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.</p><br><p>So, join us and you’ll become part of our ever-growing global family.</p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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Oman </div>
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<p><h4>Company</h4>
<p>Al Futtaim Private Company LLC</p>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Job description</h4>
<p>The Assistant Vice President – Broker Relations is responsible for managing, growing, and strengthening Orient’s broker network across general and medical insurance lines. The role focuses on developing strategic broker partnerships, driving portfolio expansion, and ensuring seamless coordination between brokers, underwriting, finance, and internal teams. It ensures optimal broker performance through regular reviews, training, renewal management, and strict adherence to compliance and regulatory requirements, while maintaining strong relationships that support business growth and corporate account acquisition.</p>
<h4>What you will do (key responsibilities)</h4>
<ul>
<li>Maintain and expand the broker portfolio, mainly on general insurance and other lines</li>
<li>Conduct regular and strategic meetings with allocated brokers to develop the portfolio</li>
<li>Handle renewal management and related coordination with both brokers and the underwriting team</li>
<li>Prepare business and performance reports on a monthly basis and share them with the line manager</li>
<li>Conduct portal presentations and training for brokers on various products offered by Orient</li>
<li>Monitor and analyse broker performance on a regular basis</li>
<li>Support the finance department on credit control related issues</li>
<li>Maintain excellent rapport with both internal and external stakeholders</li>
<li>Build a strong pipeline of corporate accounts for each quarter</li>
<li>Update and maintain all KYC-related documents of the panel broker</li>
<li>Ensure adherence to all regulatory and compliance related processes required by the company</li>
</ul>
<h4>Required skills to be successful (qualification)</h4>
<ul>
<li>Education: Bachelor’s, Master’s or Diploma</li>
<li>Experience: Minimum 5 years in a broker relations role</li>
<li>Certification: Insurance certification will be an added advantage</li>
<li>Excellent communication and people management skills</li>
</ul>
<h4>About Orient Insurance PJSC</h4>
<p>Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth. The company is counted among the leaders in the UAE insurance market. Orient Insurance Company has a paid-up capital of AED 500 million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman, Riyadh in Kingdom of Saudi Arabia and Bahrain.</p></p><p></p>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Guest Services Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures recognition of employees is taking place across areas of responsibility.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Maintaining Guest Services and Front Desk Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Understands the impact of Front Office operations on the Rooms area and overall property financial goals.<br>• Manages department controllable expenses to achieve or exceed budgeted goals.<br>Managing Projects and Policies<br>• Ensures compliance with all Front Office policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.<br>• Strives to improve service performance.<br>• Empowers employees to provide excellent customer service.<br>• Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Responds to and handles guest problems and complaints.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Establishes challenging, realistic and obtainable goals to guide operation and performance.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures employees are treated fairly and equitably.<br>• Manages employee progressive discipline procedures for Front Office Staff.<br>• Administers the performance appraisal process for direct report managers.<br>• Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Stage - Global IT Client Programme Office Manager - Corporate - Janvier 2027 - H/F/X
Information Technology
<h2 class="h5">Job description</h2>
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<p>Département : Global Client & Data (GIT)</p><br><p>Localisation : Neuilly-sur-Seine</p><br><p>Contrat : Stage à pourvoir à compter de janvier 2027 (durée : 6 mois)</p><br><p><u>CONTEXTE</u></p><br><p>Au sein de l’équipe Global Innovation and Transformation, rattachée aux fonctions corporate de CHANEL, vous contribuerez à l’animation et la gouvernance d’un des composants techniques critiques de la maison : la plateforme centrale de données client, source unique et fiable, connectée à plus de 100 touchpoints à travers nos Régions et Divisions.</p><br><p>Dans ce cadre, le département Global Client & Data recherche un(e) stagiaire afin de renforcer son pôle <b>Tech Solution & Delivery Office (SDO)</b>, interface privilégiée entre l'équipe Global IT et l’ensemble des entités utilisatrices de la plateforme.</p><br><p>Le Tech Solution & Delivery Office porte <b>trois missions principales</b> : a. la gouvernance et la communication programme, b. le delivery de la roadmap, et c. le pilotage budgétaire.</p><br><p><b>VOTRE IMPACT CHEZ CHANEL </b></p><br><p>Rattaché(e) au Tech Solution and Delivery Office Senior Manager et en collaboration étroite avec l’ensemble de l’équipe, vous interviendrez sur les missions suivantes :</p><br><ul><li><p>Organiser les <b>réunions</b> et <b>instances récurrentes</b> de l'équipe et du département Global Client & Data : planification, envoi des invitations, préparation des supports en lien avec les membres de l'équipe, rédaction des comptes rendus, gestion logistique pour les réunions trimestrielles offsite ;</p><br></li><li><p>Co-animer la <b>communauté</b> contribuant au projet en <b>partenariat</b> avec l’<b>équipe transverse Business</b> (GPMO) : animation des réunions mensuelles regroupant l’ensemble de la communauté, organisation d’un événement annuel en présentiel (100+ participants) ;</p><br></li><li><p>Gérer les <b>accès</b> à la plateforme et aux ressources associées : validation des droits, audit mensuel des accès, mise à jour des habilitations ;</p><br></li><li><p>Maintenir et actualiser la <b>base documentaire</b> de l'équipe : classement, mise à jour des supports de référence, amélioration continue du SharePoint de référence ;</p><br></li><li><p>Soutenir l'intégration des <b>nouveaux contributeurs</b> à la communauté Pioneer, en fonction de leur typologie (nouvel arrivant interne, contributeur régional, prestataire) et en <b>lien avec les responsables</b> concernés : préparation et transmission du pack nouvel arrivant, information sur les accès et outils nécessaires, orientation vers les bons interlocuteurs et ressources documentaires ;</p><br></li><li><p>Participer à la <b>planification budgétaire</b> et au <b>suivi financier</b> avec les prestataires : consolidation des budgets, suivi du consommé avec les responsables, enregistrement des demandes d’achats, suivi des livraisons, suivi de la facturation ;</p><br></li><li><p>Apporter, ponctuellement et à la demande du Senior Manager, un support sur des sujets transverses à l'équipe SDO.</p><br></li></ul><p><b>CE QUE VOUS APPORTEREZ </b></p><br><ul><li><p>Formation supérieure en management de projets digitaux (école de commerce, ingénieur ou équivalent)</p><br></li><li><p>Intérêt prononcé pour l’IT, le digital et la donnée, avec une forte sensibilité à l’expérience client</p><br></li><li><p>Capacité de synthèse, d’anticipation et d’adaptabilité ; esprit d’initiative et sens des priorités</p><br></li><li><p>Rigueur, précision et souci du détail</p><br></li><li><p>Excellentes compétences en communication orale et écrite ; goût pour le travail en équipe pluridisciplinaire</p><br></li><li><p>Créativité et sens de l’esthétique pour concevoir des supports visuels impactants et professionnels</p><br></li><li><p>Maîtrise du pack Office (Word, Excel, PowerPoint) ; la connaissance de SharePoint, Power BI, Confluent et Jira serait un atout</p><br></li><li><p>Maîtrise du français et de l’anglais, à l’oral comme à l’écrit (niveau C1 minimum exigé)</p><br></li></ul><p><b>CE QUE CHANEL PEUT VOUS OFFRIR</b></p><br><ul><li><p>Découvrir le fonctionnement d’un département corporate <b>IT/Digital</b> au sein d'une <b>organisation internationale</b></p><br></li><li><p>Comprendre les enjeux d’<b>exploitation technique </b>d’une plateforme data critique et sensible (RUN, maintenance évolutive, mise à jour de composants, etc)</p><br></li><li><p>Appréhender les <b>enjeux business, réglementaires et organisationnels</b> liés à la donnée client chez CHANEL, dans une phase de stabilisation post-déploiement</p><br></li><li><p>Intégrer une <b>équipe expérimentée</b> et <b>pluridisciplinaire</b>, garante de la fiabilité des engagements pris et de la mesure de l'impact des équipes techniques</p><br></li><li><p>Acquérir une <b>expérience concrète</b> d’<b>animation</b> d’une <b>communauté</b> au quotidien : gestion documentaire, administration d’accès, préparation de supports de réunion, animation de temps collectifs </p><br></li><li><p>Renforcer ses compétences en <b>rigueur organisationnelle</b>, <b>communication</b> et <b>sens du service</b>, au contact direct des équipes globales et locales</p><br></li></ul><p><i>Chez CHANEL, nous nous attachons à créer une culture inclusive qui favorise l'épanouissement et le développement personnel tout en contribuant à la performance collective. Nous avons la conviction que la singularité de chaque personne contribue à renforcer la diversité, la complémentarité et l'efficacité de nos équipes. Nous encourageons vivement votre candidature, car nous accordons une grande importance à l'expérience et au potentiel que vous pourriez apporter à la Maison CHANEL. </i></p><br> </div>
<p>Manage EPT / EPF and Well Testing Operation in accordance with cleint specifications and contract requirements</p><p>Develop operation plans, schedules, budgets, manpower, any challanges at the feild.</p><p>Coordinate with Head Office project team regarding operation status</p><p>Ensure compliance with contract scope, KPIs, claint procedures, and HSE requirements</p><p>Provide Operation/Technicial support.</p><p>Ensure strict adherence to HSE, PTW systems, SIMOPS, and Life-Saving Rules</p><p>Lead HAZID, HAZOP, JSA, and risk assessment workshops</p><p>Manage multidisciplinary teams including operations, maintenance, logistics, QA/QC, and subcontractors at the feild</p><p>Support project costs control, monitor operation status</p><p>Act as the primary interface with cleint for technical, operational matters</p><p>Ensure proper operqation reporting, documentation, handover, and close-out in line with cleint requirements</p><p>Support development, mentoring, and competency growth of Omani staff</p>
<p>Role Description</p><p>We are looking for an experienced and results-driven <strong>Farm Manager</strong> to oversee the overall farm operations and ensure efficient and profitable crop production. The role will be responsible for planning, coordinating, and supervising farm activities across multiple crops while ensuring production targets, quality standards, and operational requirements are achieved.</p><p>The Farm Manager will oversee <strong>land preparation, planting, irrigation, crop nutrition, pest and disease management, harvesting, and post-harvest activities</strong>. The role requires strong hands-on field experience and the ability to manage intensive agricultural operations on a large-scale, multi-cropping farm.</p><p>The position will lead farm teams, allocate manpower and resources, monitor crop performance, and coordinate with production, maintenance, procurement, and other departments to ensure smooth operations. The Farm Manager will be fully accountable for <strong>crop performance, productivity, quality, and timely completion of farm activities</strong>.</p><p>The successful candidate should be practical, highly organised, and capable of making effective decisions in a demanding field environment.</p><p>Qualification</p><ul><li><strong>B.Sc. in Agriculture</strong> or equivalent qualification.</li><li>Minimum <strong>10 years of relevant agricultural experience</strong>.</li><li>Proven experience managing a <strong>large-scale farm with multi-cropping operations</strong>.</li><li>Strong hands-on experience in field crop production and farm operations.</li><li>Demonstrated responsibility for <strong>crop yield, quality, productivity, and production results</strong>.</li><li>Good knowledge of irrigation, crop nutrition, pest and disease management, and harvesting operations.</li><li>Strong team leadership and manpower management skills.</li><li>Computer literate with good knowledge of <strong>MS Office and agricultural records</strong>.</li><li>Good working knowledge of <strong>English and Hindi</strong>.</li><li>Willingness to <strong>relocate to Oman</strong> and work in a field-based environment.</li></ul>
<p>About the Role Radisson Blu Hotel Muscat is seeking a motivated, customer-focused, and results-driven Assistant Sales Manager to join our dynamic Sales & Marketing team. The successful candidate will support the Sales Manager in driving revenue growth, building strong client relationships, identifying new business opportunities, and promoting the hotel s accommodation, meeting facilities, and food & beverage services. This is an excellent opportunity for an ambitious Omani professional looking to build a successful career with one of the world s leading hospitality brands. Key Responsibilities Support the development and implementation of the hotel s sales strategy to achieve revenue targets. Identify, develop, and maintain relationships with corporate, government, travel trade, and leisure clients. Conduct sales calls, client meetings, presentations, and hotel site inspections. Prepare sales proposals, contracts, and quotations in line with company standards. Assist in negotiating rates and agreements with clients while maximizing hotel profitability. Maintain accurate customer records and sales activities in the CRM system. Collaborate closely with Reservations, Revenue Management, Front Office, Events, and Food & Beverage teams to ensure seamless service delivery. Monitor market trends, competitor activities, and customer feedback to identify new business opportunities. Represent the hotel at networking events, exhibitions, and industry functions when required. Prepare regular sales reports, forecasts, and performance updates for management. Deliver exceptional customer service and ensure long-term client satisfaction.</p><p><strong>Desired Candidate Profile</strong></p><b>Qualifications & Experience</b>
<ul>
<li>Omani National.</li>
<li>Bachelor s degree or diploma in Business Administration, Marketing, Hospitality Management, or a related field.</li>
<li>Minimum of 2-4 years of experience in hotel sales, hospitality, or a related commercial role.</li>
<li>Previous experience in an international hotel brand is an advantage.</li>
<li>Good understanding of the hospitality market in Oman.</li>
<li>Valid Omani driving licence is preferred.</li>
</ul>
<b>Skills & Competencies</b>
<ul>
<li>Strong communication, presentation, and negotiation skills.</li>
<li>Excellent interpersonal and relationship-building abilities.</li>
<li>Sales-driven with a proactive and customer-focused mindset.</li>
<li>Ability to work independently and collaboratively in a fast-paced environment.</li>
<li>Good organizational and time management skills.</li>
<li>Proficiency in Microsoft Office applications.</li>
<li>Knowledge of hotel systems and CRM platforms is an advantage.</li>
<li>Fluent in English; Arabic language skills are highly desirable.</li>
</ul>
<h2 class="h5">Job description</h2>
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About the job Sales Manager
<p><strong>MADI international</strong> is looking for an experienced <strong>Sales Manager</strong> to join our dynamic team in Oman. As part of our organization in Oman, you'll thrive in an onsite environment, leading sales initiatives and driving business growth across the region. This pivotal role offers an exciting opportunity to develop and execute sales strategies in a fast-paced setting while collaborating with cross-functional teams.</p><br> <p><strong>Responsibilities:</strong></p><br>
<ul>
<li>Develop and implement effective sales strategies to achieve company targets.</li>
<li>Lead, motivate, and manage the sales team to exceed performance goals.</li>
<li>Identify new business opportunities and expand the customer base.</li>
<li>Establish and maintain strong relationships with key clients and stakeholders.</li>
<li>Monitor sales performance and prepare regular reports for management.</li>
<li>Collaborate with marketing and product teams to maximize results.</li>
<li>Conduct market research and competitor analysis to inform business decisions.</li>
</ul>
<p><strong> Requirements:</strong></p><br>
<ul>
<li>Bachelor's degree in Business Administration, Marketing, or a related field.</li>
<li>Minimum 5 years of experience in sales, with at least 2 years in a managerial role.</li>
<li>Demonstrated ability to lead sales teams to achieve goals.</li>
<li>Excellent communication, negotiation, and interpersonal skills.</li>
<li>Results-oriented with strong organizational skills.</li>
<li>Proficiency in Microsoft Office and CRM software.</li>
<li>Fluency in English (written and spoken).</li>
<li>Experience working within the Omani market or GCC region is a plus.</li>
<li>Proficiency in Arabic is a plus.</li>
<li>Background in B2B sales within relevant industries.</li>
</ul> <p><strong>What we offer:</strong></p><br>
<ul>
<li>Competitive salary package with performance-based incentives.</li>
<li>Comprehensive health insurance coverage.</li>
<li>Opportunities for career growth and professional development.</li>
<li>Supportive and collaborative team environment.</li>
<li>Pleasant and modern onsite working facilities.</li>
</ul>
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<p>POSITION INFORMATION Job Title: Manager/Senior Manager Investment & Business Development : Department: Investments and Business Development Reporting To: Grade JOB PURPOSE The Investment Manager will be responsible for executing Ithca s investment strategy to achieve long-term financial goals, by sourcing investment opportunities and leading a set of investment transactions. The role requires also to conduct thorough market research to keep abreast with the latest trends in the ICT sector and investment. Strong background in investment transaction and a proven track record in identifying high-potential investment opportunities will be required. DIMENSION Team management responsibility: Yes Impact to Budget: Yes Interface(s): Internal and external KEY ACCOUNTABILITIES AND RESPONSIBILITIES Supports Group Director in management of the Group s investment preferences and targets. Participates in creation of the investment strategy and investment policies of ITHCA Group. Actively source deals (e.g. initial meetings, attend networking events, scout local business parks) and co-develop business plans with leadership teams Leads opportunity assessments in accordance with the investment guidelines and coordinate intra-Group activities Leads overall due diligence process on prospective investments including: technical, commercial, product, financial, market, management, etc Supports analysis of new investments including modelling and valuation Leads preparation of the Investment proposals. Present and supports presentation of the opportunity assessment management reports to BoD/IC and executives at all stages of the investment process Coordinates external Due Diligence support where needed Coordinates legal support related to opportunity assessment and finalization of the transaction Support functional, timely and efficient pre-deal monitoring Prepares business activity reports and forecasts Develops, organizes and maintains business opportunity records Supports the task of creating annual conferences, roadshows and events participation plan, with a goal of increasing Ithca visibility and finding new business opportunities. Participates in liaising process with multiple international investment and ICT entities and institutions with goal of gaining access to relevant business opportunities Supports definition, monitoring and reporting department KPI s contributing to overall company s annual targets Proposes cost optimization and measures leading to increased efficiency Participates in the process of annual budget preparation Stays abreast of respective market trends and accordingly suggests portfolio adjustments</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications and Experience:<br>BSc s degree in finance, accounting, economics, business administration or related field<br>Minimum of 10 years experience in relevant business segment<br>Previous M&A experience<br>Advance MS office experience in particular Excel modelling<br>Key Skills and Competencies:<br>Skills / Knowledge<br>Proven analytical skills, presentation skills<br>Deep understanding of M&A process and principles<br>Deep understanding of Business Planning principles<br>Deep understanding of valuation methodologies<br>Understanding the ICT industry trends<br>Behavioural Competencies<br>Analytics<br>Planning & Organising<br>Flexibility & Adaptability<br>Operational Excellence<br>Collaborative Working<br>Creativity & Innovation<br>Communication and presentation<br>Respect & Integrity<br>Problem Solving & Decision Making<br>Additional Requirements<br>Arabic - Mandatory<br>English (fluent written and verbal) - Mandatory</p>
<p><br></p><p><b>Role overview</b></p><p>Given our exciting and progressive growth plans, we are looking for an exceptional Account Manager to come and join our global business. Reporting directly to the Account Manager Team Lead, you will be accountable for building relationships and driving monetisation of the Fresha platform. This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge, and wants to make an impact. To foster a collaborative environment that thrives on face-to-face interactions and teamwork all Fresha employees work from the office five days per week.</p><p>* Arabic speaking is a mandatory requirement</p><p>What you will be doing:</p><p>KPIs - Accountable for meeting key performance indicators on monetisation, retention, and revenue growth by proactively engaging with and educating our Partners on the value of the Fresha platform</p><p>Upselling - Effectively analyse reports and execute plans to upsell and increase monetised revenue generated from existing accounts</p><p>Engagement - Ensure strong Partner Experience by building meaningful relationships by attending online video meetings with your accounts</p><p>Consistency - Administer a consistent contact strategy across your Portfolio to keep Partners engaged and reduce churnThis list is not exhaustive and there may be other activities you are required to deliver.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><h2>What we are looking for:</h2><ul><li>Languages - Fluent in Arabic + English</li><li>Commercial Growth - Demonstrable experience in effectively managing and driving commercial growth in large account bases, ideally in the SaaS industry</li><li>Experience - 1-2 years experience as an SDR and 1-2 years experience as a revenue generating account manager</li><li>Motivation - Shown to be commercially motivated with an ability to adapt and achieve targets</li><li>Initiative - Self-starter and proactive approach</li><li>Adaptability - Comfortable working in a fast-paced and changing environment</li><li>SMB - Experience selling into SMB</li><li>Communication - Excellent communication and listening skills</li><li>Planning Skills - Excellent time management</li><li>Work Ethic - High work ethic</li><li>Creative Thinking - Problem-solving mindset</li></ul><p>At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.</p>
<h2 class="h5">Job description</h2>
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<span>We are looking to recruit a Project manager that can perform in a dual role as Project Manager/Business Analyst.<br> As Project Manager: Managing a variety of IT projects and reporting to the Project Management Office.<br> Work with clients, stakeholders, senior executives, the project team, functional and IT SMEs to ensure those project deliverables are achieved on schedule with a high level of quality and customer satisfaction.<br> As Business Analyst: The Business Analyst (BA) has the responsibility to elicit, analyze, validate, verify, and facilitate testing of business process solutions and requirements of the project.<br> Responsibilities Work collaboratively and effectively with team members.<br> Plan, coordinate & manage projects, and resources, from ideation through post-production support.<br> Be the liaison between the business units, technology teams, and support teams; support the project through implementation and post-project support.<br> Write requirements' specifications according to standard templates and tools.<br> Decompose high-level business needs into structured requirements, use cases, user stories/scenarios, business rules, functional and non-functional requirements; with sufficient detail to satisfy the needs of the business, developers, and testers.<br> Lead requirements elicitation, analysis, and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable and that they conform to standards.<br> Develop Business Requirements Document and represent requirements using alternative views, such as analysis models (diagrams), prototypes, or scenarios, wireframes where appropriate.<br> Participate in requirements prioritization and solution risk analysis.<br> Facilitate user acceptance testing and draft UAT test plans, ensure test data is available and draft test cases.<br> Participate in testing and quality assurance process.<br> Collaborate with developers and end-users to ensure that application functionality meets client needs, test solutions, problem-solve issues, coordinate enhancements.<br> Collaborate with developers and subject matter experts to establish the technical vision and analyze trade-offs between usability and performance needs.<br> Requirements Minimum 5 to 10 years of experience in IT Technical Fields / Project Management and Business Analysis.<br> Excellent communication skills, including written, verbal, and presentation.<br> Excellent command of the English language (Speaking, writing, and presentation).<br> Banking experience required, with knowledge of payment systems being a significant plus.<br> Executive Level interpersonal relationship building, collaboration, and facilitation skills.<br> Solid understanding and application of various project management and business process improvement methodologies, techniques, and tools.<br> A solid understanding of software development life cycles methodologies e.<br>g. SDLC, Agile.<br> Essential skills in data mapping and analysis, gap analysis, and system analysis.<br> A solid understanding of business analysis and process improvement best practices and the ability to apply them in practice.<br> Strong personal time management skills and ability to meet individual and team deadlines.<br> BS/BA required PMP, and CBAP certification is preferred .<br> Experience in working with data warehouses or databases and integrations is a plus.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Nationality</b>
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Oman </div>
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<p>The Manager Business Transformation will lead and deliver enterprise-wide operational transformation initiatives across the bank to include branches and Back-Office Operations. The role is accountable for driving end-to-end process re-engineering, digital transformation, system implementation, and operational risk enhancement initiatives to ensure:</p><ul><li>Superior customer experience</li><li>Operational efficiency and cost optimization</li><li>Strong internal controls and fraud prevention</li><li>Regulatory compliance and audit readiness</li><li>Adoption of emerging technologies and automation</li></ul><p>This role requires a self-driven change leader who combines strategic thinking with hands-on execution capability and can independently drive initiatives while effectively managing cross-functional teams.</p><p><strong>Principal Accountabilities</strong></p><ol><li><strong>Enterprise Process Transformation</strong><ul><li>Identify high-impact transformation opportunities across branches and operations.</li><li>Conduct detailed End-to-End (E2E) analysis of As-Is processes.</li><li>Perform GAP analysis covering efficiency, control weaknesses, fraud risk exposure, and compliance gaps.</li><li>Redesign processes aligned with best practices, regulatory requirements, and digital enablement.</li><li>Lead implementation from concept to post-go-live stabilization.</li></ul></li><li><strong>Core Banking & BPM Implementation Leadership</strong><ul><li>Act as Business Lead in Core Banking transformation projects (e.g. implementation / upgrades).</li><li>Lead BPM implementation initiatives (e.g., Newgen or similar workflow automation platforms).</li><li>Draft and review:<ul><li>Business Requirement Documents (BRD)</li><li>Functional Specifications</li><li>Solution Design Documents</li><li>UAT strategy and execution</li></ul></li><li>Ensure seamless integration between core systems, digital platforms, and operational workflows.</li></ul></li><li><strong>Digital & Automation Enablement</strong><ul><li>Identify opportunities for:<ul><li>Robotic Process Automation (RPA)</li><li>Artificial Intelligence (AI)-enabled decision tools</li><li>Workflow automation</li><li>Process digitization</li><li>Open Banking and API integration</li></ul></li><li>Drive reduction of manual intervention and operational risk.</li><li>Ensure technology adoption improves both customer journey and employee productivity.</li></ul></li><li><strong>Operational Risk, Fraud & Controls Enhancement</strong><ul><li>Embed strong preventive and detective controls within redesigned processes.</li><li>Minimize internal and external fraud exposure.</li><li>Ensure alignment with regulatory requirements and internal audit standards.</li><li>Partner with Risk, Compliance, and Internal Audit to proactively close control gaps.</li></ul></li><li><strong>Project & Change Management</strong><ul><li>Lead multiple transformation projects simultaneously.</li><li>Manage cross-functional teams including IT, Operations, Branches, Risk, and Vendors.</li><li>Conduct Steer Cos, working groups, stakeholder alignment sessions.</li><li>Ensure structured communication to impacted stakeholders.</li><li>Drive user adoption and behavioral change across the organization.</li></ul></li><li><strong>Governance & Management Reporting</strong><ul><li>Develop and publish structured MIS dashboards for:<ul><li>Transformation pipeline</li><li>Benefits realization</li><li>Risk mitigation status</li><li>Project milestones</li></ul></li><li>Provide management updates to Executive Leadership.</li><li>Ensure clear tracking of ROI and operational impact.</li></ul></li></ol><p><strong>Desired Candidate Profile</strong></p><h2>Requirements and Personal Specifications</h2><p>We are looking for a transformational leader with strong banking domain expertise.</p><ul><li>Minimum 10+ years of banking / financial services experience.</li><li>Minimum 6+ years in Business Transformation / Change Management roles.</li><li>Strong hands-on experience in:<ul><li>Branch Operations</li><li>Back-office Operations</li><li>Core Banking Implementation (T24 preferred)</li><li>BPM systems (Newgen or equivalent)</li></ul></li><li>Experience leading large-scale operational transformation initiatives.</li></ul><h3>Technical & Functional Competencies</h3><ul><li>Core Banking Systems (T24 preferred)</li><li>BPM / Workflow Automation (Newgen preferred)</li><li>Process Re-engineering & Lean methodology</li><li>Operational Risk & Control Framework</li><li>Regulatory compliance implementation</li><li>RPA and AI exposure preferred</li></ul><h3>Leadership & Behavioral Competencies</h3><ul><li>Self-driven and results-oriented</li><li>Ability to work independently and take ownership</li><li>Strong stakeholder management skills</li><li>Ability to influence senior leadership</li><li>Strong analytical and problem-solving skills</li><li>Hands-on executor (not only strategic thinker)</li><li>Able to manage teams while also performing ad-hoc deep-dive tasks</li></ul><h3>Qualifications</h3><ul><li>MBA or equivalent postgraduate qualification</li><li>Lean Six Sigma Black Belt</li><li>PMP / PMI certification preferred</li></ul>
<ul><li>Ensure compliance with <strong>Oman Labour Law and Ministry of Labour requirements</strong>.</li><li>Handle employee contracts, joining formalities, transfers, resignations, terminations, leave, attendance, and other HR procedures.</li><li>Manage work permits, labour clearances, visas, employee documentation, and related government procedures.</li><li>Maintain accurate and up-to-date employee records and HR documentation.</li><li>Handle employee grievances, disciplinary matters, conflicts, and workplace issues professionally.</li><li>Coordinate with government authorities and relevant departments whenever required.</li><li>Develop and implement HR policies, procedures, and internal controls.</li><li>Support recruitment, manpower planning, onboarding, and employee retention.</li><li>Monitor attendance, overtime, leave, and other employee-related matters.</li><li>Provide practical HR solutions to management and employees.</li><li>Stay updated with changes in <strong>Oman Labour Law, Ministry of Labour regulations, and other applicable government requirements</strong>.</li><li>Maintain confidentiality of employee and company information.</li></ul><p>Candidate Requirements</p><ul><li><strong>Minimum 3–5 years of proven experience as an HR Manager or in a senior HR position.</strong></li><li>Strong practical knowledge of <strong>Oman Labour Law and Ministry of Labour procedures</strong>.</li><li>Hands-on experience in managing HR operations independently.</li><li>Strong problem-solving and decision-making abilities.</li><li>Quick learner with the ability to adapt to new systems and procedures.</li><li>Good communication and interpersonal skills.</li><li>Ability to deal professionally with employees at different levels.</li><li>Strong organizational and time-management skills.</li><li>Proactive attitude with a practical and solution-oriented approach.</li><li>Ability to work under pressure and handle multiple HR matters simultaneously.</li><li>Good knowledge of HR documentation, policies, procedures, and compliance requirements.</li><li>Proficiency in MS Office and HR systems is preferred.</li><li><strong>Candidates currently based in Oman with relevant local HR experience will be preferred.</strong></li></ul><p>What We Are Looking For</p><p>We are looking for someone who is <strong>hands-on, responsible, practical, and solution-oriented</strong>, rather than someone who only has theoretical HR knowledge.</p><p>The successful candidate should be able to identify problems, understand the situation quickly, take appropriate action, and provide practical solutions while ensuring compliance with Omani labour regulations.</p><p>' data-parsley-minlength='10' data-parsley-minlength-message='أدنى حد هو 10 حرف' errorMessage='' ></p><p>We are looking for an experienced and proactive <strong>HR Manager</strong> to join our team in Oman. The ideal candidate should have strong practical experience in human resources, excellent problem-solving skills, and a thorough understanding of <strong>Oman Labour Law and Ministry of Labour procedures</strong>.</p><p>The candidate must be a hands-on HR professional who can independently manage day-to-day HR operations, handle employee matters effectively, and ensure full compliance with applicable Omani regulations.</p><p>Key Responsibilities</p><ul><li>Manage the company's complete HR operations and employee lifecycle.</li><li>Ensure compliance with <strong>Oman Labour Law and Ministry of Labour requirements</strong>.</li><li>Handle employee contracts, joining formalities, transfers, resignations, terminations, leave, attendance, and other HR procedures.</li><li>Manage work permits, labour clearances, visas, employee documentation, and related government procedures.</li><li>Maintain accurate and up-to-date employee records and HR documentation.</li><li>Handle employee grievances, disciplinary matters, conflicts, and workplace issues professionally.</li><li>Coordinate with government authorities and relevant departments whenever required.</li><li>Develop and implement HR policies, procedures, and internal controls.</li><li>Support recruitment, manpower planning, onboarding, and employee retention.</li><li>Monitor attendance, overtime, leave, and other employee-related matters.</li><li>Provide practical HR solutions to management and employees.</li><li>Stay updated with changes in <strong>Oman Labour Law, Ministry of Labour regulations, and other applicable government requirements</strong>.</li><li>Maintain confidentiality of employee and company information.</li></ul><p>Candidate Requirements</p><ul><li><strong>Minimum 3–5 years of proven experience as an HR Manager or in a senior HR position.</strong></li><li>Strong practical knowledge of <strong>Oman Labour Law and Ministry of Labour procedures</strong>.</li><li>Hands-on experience in managing HR operations independently.</li><li>Strong problem-solving and decision-making abilities.</li><li>Quick learner with the ability to adapt to new systems and procedures.</li><li>Good communication and interpersonal skills.</li><li>Ability to deal professionally with employees at different levels.</li><li>Strong organizational and time-management skills.</li><li>Proactive attitude with a practical and solution-oriented approach.</li><li>Ability to work under pressure and handle multiple HR matters simultaneously.</li><li>Good knowledge of HR documentation, policies, procedures, and compliance requirements.</li><li>Proficiency in MS Office and HR systems is preferred.</li><li><strong>Candidates currently based in Oman with relevant local HR experience will be preferred.</strong></li></ul><p>What We Are Looking For</p><p>We are looking for someone who is <strong>hands-on, responsible, practical, and solution-oriented</strong>, rather than someone who only has theoretical HR knowledge.</p><p>The successful candidate should be able to identify problems, understand the situation quickly, take appropriate action, and provide practical solutions while ensuring compliance with Omani labour regulations.<br><br> </p>
<p><h4>Description</h4>
<p>The opportunity</p>
<p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. The platform is a greenfield central securities depository being built to go-live in 2027, designed to operate as a regulated financial market infrastructure from day one.</p>
<p>This is one of the two most important hires the organisation will make. We are not looking for a process-led project administrator. We are looking for a delivery-obsessed operator who hustles for outcomes, pushes the organisation when it needs pushing, and knows precisely when to escalate and pull in support rather than letting an issue fester. The project manager forms a tight core delivery unit with the programme director and the product owner, and is accountable for the end-to-end internal delivery of the platform and the operating model that surrounds it.</p>
<p>What the role covers</p>
<ul>
<li>Owning the integrated delivery plan across design, build, test, operational readiness, and regulatory submission readiness; driving it relentlessly</li>
<li>Sequencing work across technology, operations, risk, data, corporate services, and the build vendor; identifying dependencies and blockers early and resolving or escalating fast</li>
<li>Owning the build CAPEX and OPEX budgets; tracking actual against forecast and bringing options, not just problems, to the programme director</li>
<li>Chairing the weekly delivery forum and programme risk forum; running the programme governance rhythm from daily stand-ups through to quarterly board updates</li>
<li>Setting and upholding the quality bar at each stage gate across the programme</li>
<li>Line managing the programme office executive, business analysts, test manager, and testing team</li>
<li>Providing candid, evidenced delivery reporting to the programme director and board</li>
</ul>
<p>Requirements</p>
<p>Who we are looking for</p>
<p>At least 12 years in programme or project management, with a minimum of seven years running large technology and operational change programmes in financial services. Direct, demonstrable experience personally leading a programme of comparable scale and complexity from a standing start: this is non-negotiable. Domain credibility in financial market infrastructure (CSD, CCP, exchange, or payment system) or capital markets platform delivery; able to speak the language of settlement, custody, clearing, and post-trade fluently. A track record of delivering against fixed regulatory or external deadlines. Recognised qualification: PMP, PRINCE2 Practitioner, MSP, or equivalent. Fluent in English.</p>
<p>Experience working with global system integrators or major financial services build vendors is an advantage. So is familiarity with CPMI-IOSCO Principles for Financial Market Infrastructures and Arabic language skills.</p>
<p>What this is</p>
<p>The post-holder must be able to walk into rooms with vendors, regulators, advisors, and senior stakeholders and command respect from day one. Authority here comes from competence and credibility, not title. If you have genuinely led a regulated platform build of comparable weight from a standing start, and you have the drive and composure to do it again in a fast-moving greenfield environment, this is worth a conversation.</p></p><p></p>
<p><h4>Description</h4>
<p>The opportunity</p>
<p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. The platform is a greenfield central securities depository being built to go-live in 2027, designed to operate as a regulated financial market infrastructure from day one.</p>
<p>This is one of the two most important hires the organisation will make. We are not looking for a process-led project administrator. We are looking for a delivery-obsessed operator who hustles for outcomes, pushes the organisation when it needs pushing, and knows precisely when to escalate and pull in support rather than letting an issue fester. The project manager forms a tight core delivery unit with the programme director and the product owner, and is accountable for the end-to-end internal delivery of the platform and the operating model that surrounds it.</p>
<p>What the role covers</p>
<ul>
<li>Owning the integrated delivery plan across design, build, test, operational readiness, and regulatory submission readiness; driving it relentlessly</li>
<li>Sequencing work across technology, operations, risk, data, corporate services, and the build vendor; identifying dependencies and blockers early and resolving or escalating fast</li>
<li>Owning the build CAPEX and OPEX budgets; tracking actual against forecast and bringing options, not just problems, to the programme director</li>
<li>Chairing the weekly delivery forum and programme risk forum; running the programme governance rhythm from daily stand-ups through to quarterly board updates</li>
<li>Setting and upholding the quality bar at each stage gate across the programme</li>
<li>Line managing the programme office executive, business analysts, test manager, and testing team</li>
<li>Providing candid, evidenced delivery reporting to the programme director and board</li>
</ul>
<p>Requirements</p>
<p>Who we are looking for</p>
<p>At least 12 years in programme or project management, with a minimum of seven years running large technology and operational change programmes in financial services. Direct, demonstrable experience personally leading a programme of comparable scale and complexity from a standing start: this is non-negotiable. Domain credibility in financial market infrastructure (CSD, CCP, exchange, or payment system) or capital markets platform delivery; able to speak the language of settlement, custody, clearing, and post-trade fluently. A track record of delivering against fixed regulatory or external deadlines. Recognised qualification: PMP, PRINCE2 Practitioner, MSP, or equivalent. Fluent in English.</p>
<p>Experience working with global system integrators or major financial services build vendors is an advantage. So is familiarity with CPMI-IOSCO Principles for Financial Market Infrastructures and Arabic language skills.</p>
<p>What this is</p>
<p>The post-holder must be able to walk into rooms with vendors, regulators, advisors, and senior stakeholders and command respect from day one. Authority here comes from competence and credibility, not title. If you have genuinely led a regulated platform build of comparable weight from a standing start, and you have the drive and composure to do it again in a fast-moving greenfield environment, this is worth a conversation.</p></p><p></p>
<p>Position Information Summary The After Sales Manager is responsible for leading and managing all after-sales operations for trucks and buses, ensuring high levels of customer satisfaction, service quality, and profitability. The role oversees workshop operations, spare parts availability, warranty administration, service contracts, and customer support while ensuring compliance with manufacturer standards and company policies.</p><p>Reporting To: Chief Executive Officer</p><p>Key Responsibilities</p><ul><li>Manage the overall after-sales business, including workshop, spare parts, warranty, and field service operations.</li><li>Develop and implement strategies to improve customer satisfaction, retention, and service revenue.</li><li>Ensure efficient workshop operations, including job planning, productivity, quality control, and timely vehicle delivery.</li><li>Monitor and improve key performance indicators (KPIs) such as workshop efficiency, technician productivity, first-time fix rate, and customer satisfaction.</li><li>Oversee spare parts inventory management to ensure optimum stock levels and parts availability.</li><li>Manage warranty claims, ensuring accurate documentation and timely submission in line with manufacturer requirements.</li><li>Build and maintain strong relationships with fleet customers and key accounts through regular visits and proactive support.</li><li>Lead, coach, and develop service advisors, workshop supervisors, technicians, and parts personnel.</li><li>Ensure compliance with health, safety, environmental, and quality standards.</li><li>Prepare annual budgets, monitor expenses, and achieve departmental profitability targets.</li><li>Analyze service performance reports and implement continuous improvement initiatives.</li><li>Coordinate with sales, technical support, and manufacturers on product issues, recalls, and service campaigns.</li><li>Ensure all service processes comply with manufacturer guidelines and company policies.</li><li>Handle customer complaints professionally and ensure timely resolution.</li><li>Identify opportunities to increase after-sales revenue through maintenance contracts, value-added services, and customer loyalty programs.</li></ul><p>Qualifications</p><ul><li>Bachelor s degree in mechanical engineering, Automotive Engineering with Business Administration, or a related field.</li><li>Professional certifications in automotive or commercial vehicle service management are an advantage.</li></ul><p>Experience</p><ul><li>Minimum 10 years of experience in commercial vehicle after-sales operations, including preparing budgets and P&L management</li><li>Minimum 5 years in a managerial role within a truck and bus dealership or commercial vehicle manufacturer.</li><li>Experience in establishing and managing workshop operations, spare parts, warranty, and customer service.</li><li>Experience in Dealer and Service Partner Management</li></ul><p>Required Skills</p><ul><li>Strong leadership and team management skills.</li><li>Excellent knowledge of truck and bus maintenance, diagnostics, and repair processes.</li><li>Understanding of dealer management systems (DMS), ERP systems, and workshop management software.</li><li>Strong financial and budget management skills.</li><li>Excellent customer relationship and conflict resolution abilities.</li><li>Analytical and problem-solving skills.</li><li>Effective communication and negotiation skills.</li><li>Ability to work under pressure and achieve performance targets.</li><li>Proficiency in Microsoft Office applications.</li></ul><p>Key Performance Indicators (KPIs)</p><ul><li>Customer Satisfaction Index (CSI)</li><li>Workshop productivity and efficiency</li><li>Technician utilization rate</li><li>First-time fix rate</li><li>Service revenue growth</li><li>Spare parts sales growth</li><li>Warranty claim accuracy and recovery</li><li>Vehicle turnaround time</li><li>Customer retention rate</li><li>Department profitability</li><li>Health and safety compliance</li></ul><p>Technical Competencies</p><ul><li>Commercial Vehicle Diagnostics</li><li>Workshop Operations</li><li>Fleet Maintenance</li><li>Warehouse & Inventory Management</li><li>ERP Systems (SAP/Odoo)</li><li>Warranty Systems</li><li>Technical Reporting</li><li>Root Cause Analysis</li><li>Preventive Maintenance Planning</li><li>KPI Dashboard Development</li><li>Budgeting & Financial Analysis</li><li>Contract & SLA Management</li><li>Government Tender Support</li></ul><p>Language Requirements</p><ul><li>Fluent English (Mandatory) verbal and written.</li><li>Arabic (Mandatory) conversational and business communication with customers, government entities, and service partners.</li></ul><p>Other Requirements</p><ul><li>Middle East /Oman Driving License.</li><li>Willingness to travel extensively across the Sultanate of Oman and Middle east.</li><li>Ability to support customers personally during emergency breakdowns and critical fleet operations.</li><li>Strong understanding of Government procurement processes and public-sector customer expectations.</li></ul><p>Reporting Line</p><ul><li>Reports to: CEO / Dealer Principal / Aftersales Director</li><li>Direct Reports: Workshop Manager/Supervisor Service Advisors Parts Manager Warranty Administrator Field Service Team Technicians (directly or through supervisors)</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in mechanical engineering, Automotive Engineering with Business Administration, or a related field. Professional certifications in automotive or commercial vehicle service management are an advantage. Minimum 10 years of experience in commercial vehicle after-sales operations, including preparing budgets and P&L management. Minimum 5 years in a managerial role within a truck and bus dealership or commercial vehicle manufacturer. Experience in establishing and managing workshop operations, spare parts, warranty, and customer service. Experience in Dealer and Service Partner Management. Strong leadership and team management skills. Excellent knowledge of truck and bus maintenance, diagnostics, and repair processes. Understanding of dealer management systems (DMS), ERP systems, and workshop management software. Strong financial and budget management skills. Excellent customer relationship and conflict resolution abilities. Analytical and problem-solving skills. Effective communication and negotiation skills. Ability to work under pressure and achieve performance targets. Proficiency in Microsoft Office applications. Middle East /Oman Driving License. Willingness to travel extensively across the Sultanate of Oman and Middle east. Ability to support customers personally during emergency breakdowns and critical fleet operations. Strong understanding of Government procurement processes and public-sector customer expectations.</p>
<p>This position is responsible for overseeing all activities related to the implementation of the department s plans and programs, as well as monitoring the achievements of the set objectives and operational work plans.</p><p>The position holder reports to the Director General of the Public Debt Management Unit.</p><ul><li>Develops public debt management strategies and submits proposals and recommendations to the relevant authorities.</li><li>Integrates financial risk modeling of the debt portfolio into the macroeconomic development strategy and takes necessary measures to mitigate financial risks that may affect the public debt portfolio, in coordination with relevant divisions within the Ministry and the Central Bank of Oman.</li><li>Prepares proposals related to public debt policy (domestic or external loans obtained by the State) and works on their development in light of international, regional, and local financial, economic, and credit developments, in coordination with the Central Bank of Oman and other relevant entities.</li><li>Provides opinions to relevant government entities regarding financing needs from domestic and external loans.</li><li>The position holder is subject to the general supervision of the Director General of the Public Debt Management Unit.</li><li>Developing debt management strategies and submitting related proposals and recommendations to the relevant authorities.</li><li>Including financial risk modeling of the debt portfolio into the macroeconomic development strategy, and taking the necessary measures to mitigate financial risks that may face the public debt portfolio, in coordination with the relevant divisions within the Ministry and the Central Bank of Oman.</li><li>Preparing proposals related to public debt policy (domestic or foreign loans obtained by the state), and working to develop them in light of international, regional, and local financial, economic, and credit developments, in coordination with the Central Bank of Oman and other relevant authorities.</li><li>Developing proposals to enhance public debt policy in light of international, regional, and local financial, economic, and credit developments, in coordination with the Central Bank of Oman and other relevant entities.</li><li>Providing opinions to the relevant government entities regarding financing requirements from domestic or foreign loans.</li><li>Supervising the preparation of the necessary research and studies on public debt and its cost, as well as early repayment requests, in accordance with the issued directives in this regard.</li><li>Following up the preparation of an annual assessment of external financing and undertaking the necessary adjustments, if required.</li><li>Preparing the annual estimates of loans included as financing sources in the annual general budget draft, including determining instalments, returns, and other payable charges for inclusion in the draft.</li><li>Taking the necessary actions to enforce claims on the assets of borrowing entities in cases where the amounts due to the government are not fully repaid in accordance with the loan agreement and within the specified deadlines.</li><li>Performing any other similar duties as assigned.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Finance, Accounting, or any other relevant field</li><li>Preferable ACCA, CFA, CMA, CPA, FMVA, FRM</li><li>11 to 13 years of related work experience</li><li>Fluency in Arabic</li><li>Fluency in English</li><li>Proficiency in MS Office is must</li><li>Experience with business related software is desirable</li></ul>
<p>Company: China Mall – Al Suwaiq </p><br><p>Position: Marketing & Retail Leasing Specialist</p><br><p>Number of Vacancies: 2 Vacancies: 1 Omani Female & 1 Male (Indian or other foreign nationality) </p><br><p>Job Summary We are looking for motivated and results-oriented Marketing & Retail Leasing Specialists to support the growth of China Mall – Al Suwaiq by attracting new merchants, retailers, investors, and business owners to lease retail units within the mall.</p><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Proven experience in <strong>sales, marketing, retail leasing, or business development</strong>, preferably within shopping malls or commercial real estate.</p></li><li><p>Strong ability to <strong>attract and acquire new tenants, retailers, brands, and investors</strong>.</p></li><li><p>Excellent <strong>negotiation, communication, persuasion, and relationship-management skills</strong>.</p></li><li><p>Target-oriented with a proven ability to <strong>achieve leasing and sales targets</strong>.</p></li><li><p>Good understanding of <strong>retail market trends, tenant requirements, and commercial leasing practices</strong>.</p></li><li><p>Strong networking skills and the ability to develop and maintain <strong>long-term relationships with merchants and investors</strong>.</p></li><li><p>Proactive, confident, self-motivated, and capable of working independently.</p></li><li><p>Good knowledge of <strong>MS Office and CRM/business development tools</strong>.</p></li><li><p><strong>Arabic and English communication skills</strong> are preferred.<br></p></li></ol>