office manager Jobs

<p>Job Advertisement: Financial and Accounting Opportunities – Car Manufacturing and Assembly Plant</p><p>Company: Salalah City Worldwide Company, Location: Salalah Free Zone – Sultanate of Oman</p><p>&nbsp;</p><p><strong>About the available opportunities:</strong></p><p>Our factory, specialized in manufacturing and assembling cars in the Salalah Free Zone, affiliated with Salalah City Worldwide Company, is seeking to attract distinguished financial and accounting talents to join the team in the following two specialties:</p><p>Financial Director / Manager</p><p>&nbsp;</p><p><strong>Main responsibilities:</strong></p><p>- Lead and manage all financial and accounting operations for the plant and establish annual plans and budgets.</p><p>- Monitor operating costs, production costs, and analyze variances.</p><p>- Manage cash flows, bank accounts, and support senior management in strategic decisions and feasibility studies.</p><p>- Ensure compliance with International Financial Reporting Standards (IFRS) and local financial and tax regulations.</p><p>- Coordinate with external auditors and official bodies and establish internal control policies.</p><p>- Perform any other tasks assigned by senior management within the scope of work.</p><p>&nbsp;</p><p><strong>Skills</strong></p><p>Qualifications and experience:</p><p>- Language: native Arabic speaker with excellent English proficiency.</p><p>- Bachelor's degree in Accounting or Finance (Master's preferred).</p><p>- 8–12 years of experience in financial management, preferably in the industrial/ factory sector.</p><p>- Strong knowledge of manufacturing costs (Cost Accounting) and ERP systems.</p><p>- Professional certifications such as (CPA / ACCA / CMA) preferred.</p><p>&nbsp;</p><p><strong>&nbsp;Additional skills :</strong></p><p>- Familiarity with financial and tax systems in Oman and free zones is an added advantage.</p><p>- Excellent communication skills and ability to work in a team.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Front Office Supervisor is responsible for overseeing the daily operations of the Front Office, ensuring exceptional guest experiences from arrival to departure. This role supports the Front Office Manager in supervising the reception team, maintaining brand standards, resolving guest concerns, and ensuring efficient front desk operations. The Front Office Supervisor serves as a role model by delivering outstanding hospitality in line with IHG's True Hospitality values.</p><br><p>YOUR DAY-TO-DAY:</p><br><ul><li><span>Deliver exceptional guest service in accordance with IHG and Crowne Plaza brand standards.</span></li><li><span>Welcome VIP guests and ensure personalized service throughout their stay.</span></li><li><span>Handle guest inquiries, requests, and complaints promptly and professionally.</span></li><li><span>Ensure efficient check-in and check-out procedures while maintaining accuracy.</span></li><li><span>Anticipate guest needs and proactively resolve issues to enhance guest satisfaction.</span></li><li><span>Supervise daily Front Office operations, including Reception, Guest Services, and Lobby activities.</span></li><li><span>Ensure all shifts are adequately staffed and operational procedures are followed.</span></li><li><span>Monitor room availability, occupancy, and room status in coordination with Housekeeping.</span></li><li><span>Ensure compliance with cash handling, billing, and financial procedures.</span></li><li><span>Conduct shift briefings and communicate important operational updates.</span></li><li><span>Prepare and review daily reports, guest feedback, and operational logs.</span></li><li><span>Monitor queue management and service efficiency during peak periods.</span></li><li><span>Supervise, coach, and motivate Front Office team members.</span></li><li><span>Provide on-the-job training for new and existing colleagues.</span></li><li><span>Monitor staff performance and provide constructive feedback.</span></li><li><span>Assist in scheduling shifts and managing attendance records.</span></li><li><span>Promote teamwork and maintain a positive working environment.</span></li><li><span>Ensure compliance with IHG policies, hotel SOPs, and local regulations.</span></li><li><span>Maintain high standards of grooming, professionalism, and workplace safety.</span></li><li><span>Ensure guest information is handled confidentially.</span></li><li><span>Support hotel quality audits and brand compliance inspections.</span></li><li><span>Monitor adherence to health, safety, and security procedures.</span></li><li><span>Promote IHG One Rewards membership and hotel services.</span></li><li><span>Identify opportunities for room upgrades and upselling.</span></li><li><span>Support revenue optimization by maximizing room inventory and guest satisfaction.</span></li></ul><p><span>WHAT WE NEED FROM YOU:</span></p><br><ul><li><span>Diploma or bachelor's degree in hospitality management, Business Administration, or a related field.</span></li><li><span>Minimum 2–3 years of Front Office experience.</span></li><li><span>Previous supervisory experience is preferred.</span></li><li><span>Experience with Opera PMS or similar hotel management systems.</span></li><li><span>Strong knowledge of hotel front office operations and guest service standards.</span></li><li><span>Omani National&nbsp;</span></li></ul><p>WHAT YOU CAN EXPECT FROM US:</p><br><p>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.</p><br><p>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.</p><br><p>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.</p><br><p>So, join us and you’ll become part of our ever-growing global family.</p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Oman </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As Assistant Front Office Manager, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. </p><br><p>Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the resort.</p><br><p><u>Duties and Responsibilities </u></p><br><p>As Assistant Front Office Manager, I will assume full responsibility for the efficient operation of the Front Office department to provide exceptional products and services within brand operating standards. </p><br><p>The duties and responsibilities will include: </p><br><ul><li>Have a thorough knowledge of all facilities and services offered by the hotel including type of rooms available as well as their location and layout, selling status, rates, and benefits of all packages plans, credit policy of the hotel and reservation coding. </li><li>Understand the hotel's policy on guaranteed reservations and no-shows. </li><li>Process advance deposits on reservations. </li><li>Track future room availabilities on the basis of reservations. I am able to determine room rates based on the selling tactics of the resort. </li><li>Oversee the management of the guest history and profile system in conjunction with the Reservations Manager. </li><li>Support the Director of Rooms and focus on the rejuvenation of the room experience. </li><li>Work in partnership with Guest Services, Reservations, Housekeeping and F&amp;B to ensure guest’s needs are determined /met and oversee the overall smooth operation of guest arrivals. </li><li>Ensure that all set policies, procedures, best practices are in place and rigorously enforced. </li><li>Instill a cost-focused philosophy through training and education. </li><li>Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel.&nbsp;</li></ul><p><strong><u>Qualifications</u></strong></p><br><p>To execute the position of Assistant Front Office Manager, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following: </p><br><ul><li>Possess a Bachelor’s degree in Hotel Management, Business Administration or related field plus two-four years front office/guest services experience including supervisory experience, or an equivalent combination of education and experience. </li><li>I have an excellent command of written and spoken English, and I am able to live in a remote location for extended periods of time and travel on single status.</li></ul><p><i>The above is intended to provide an overview of the role and responsibilities for an Assistant Front Office Manager at Six Senses Zighy Bay. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.</i></p><br><p><i>Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment.&nbsp;</i></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Département : Global Client &amp; Data (GIT)</p><br><p>Localisation : Neuilly-sur-Seine</p><br><p>Contrat : Stage à pourvoir à compter de janvier 2027 (durée : 6 mois)</p><br><p><u>CONTEXTE</u></p><br><p>Au sein de l’équipe Global Innovation and Transformation, rattachée aux fonctions corporate de CHANEL, vous contribuerez à l’animation et la gouvernance d’un des composants techniques critiques de la maison&nbsp;: la plateforme centrale de données client,&nbsp;source unique et fiable, connectée à plus de 100 touchpoints à travers nos Régions et Divisions.</p><br><p>Dans ce cadre, le département Global Client &amp; Data recherche un(e) stagiaire afin de renforcer son pôle <b>Tech Solution &amp; Delivery Office (SDO)</b>, interface privilégiée entre l'équipe Global IT et l’ensemble des entités utilisatrices de la plateforme.</p><br><p>Le Tech Solution &amp; Delivery Office porte <b>trois missions principales</b> : a. la gouvernance et la communication programme, b. le delivery de la roadmap, et c. le pilotage budgétaire.</p><br><p><b>VOTRE IMPACT CHEZ CHANEL </b></p><br><p>Rattaché(e) au Tech Solution and Delivery Office Senior Manager et en collaboration étroite avec l’ensemble de l’équipe, vous interviendrez sur les missions suivantes :</p><br><ul><li><p>Organiser les <b>réunions</b> et <b>instances récurrentes</b> de l'équipe et du département Global Client &amp; Data : planification, envoi des invitations, préparation des supports en lien avec les membres de l'équipe, rédaction des comptes rendus, gestion logistique pour les réunions trimestrielles offsite ;</p><br></li><li><p>Co-animer la <b>communauté</b> contribuant au projet en <b>partenariat</b> avec l’<b>équipe transverse Business</b>&nbsp;(GPMO) : animation des réunions mensuelles regroupant l’ensemble de la communauté, organisation d’un événement annuel en présentiel (100+ participants)&nbsp;;</p><br></li><li><p>Gérer les <b>accès</b> à la plateforme et aux ressources associées : validation des droits, audit mensuel des accès, mise à jour des habilitations ;</p><br></li><li><p>Maintenir et actualiser la <b>base documentaire</b> de l'équipe : classement, mise à jour des supports de référence, amélioration continue du SharePoint de référence ;</p><br></li><li><p>Soutenir l'intégration des <b>nouveaux contributeurs</b> à la communauté Pioneer, en fonction de leur typologie (nouvel arrivant interne, contributeur régional, prestataire) et en <b>lien avec les responsables</b> concernés : préparation et transmission du pack nouvel arrivant, information sur les accès et outils nécessaires, orientation vers les bons interlocuteurs et ressources documentaires&nbsp;;</p><br></li><li><p>Participer à la <b>planification budgétaire</b> et au <b>suivi financier</b> avec les prestataires&nbsp;: consolidation des budgets, suivi du consommé avec les responsables, enregistrement des demandes d’achats, suivi des livraisons, suivi de la facturation&nbsp;;</p><br></li><li><p>Apporter, ponctuellement et à la demande du Senior Manager, un support sur des sujets transverses à l'équipe SDO.</p><br></li></ul><p><b>CE QUE VOUS APPORTEREZ </b></p><br><ul><li><p>Formation supérieure en management de projets digitaux (école de commerce, ingénieur ou équivalent)</p><br></li><li><p>Intérêt prononcé pour l’IT, le digital et la donnée, avec une forte sensibilité à l’expérience client</p><br></li><li><p>Capacité de synthèse, d’anticipation et d’adaptabilité ; esprit d’initiative et sens des priorités</p><br></li><li><p>Rigueur, précision et souci du détail</p><br></li><li><p>Excellentes compétences en communication orale et écrite ; goût pour le travail en équipe pluridisciplinaire</p><br></li><li><p>Créativité et sens de l’esthétique pour concevoir des supports visuels impactants et professionnels</p><br></li><li><p>Maîtrise du pack Office (Word, Excel, PowerPoint) ; la connaissance de SharePoint, Power BI, Confluent et Jira serait un atout</p><br></li><li><p>Maîtrise du français et de l’anglais, à l’oral comme à l’écrit (niveau C1 minimum exigé)</p><br></li></ul><p><b>CE QUE CHANEL PEUT VOUS OFFRIR</b></p><br><ul><li><p>Découvrir le fonctionnement d’un département corporate <b>IT/Digital</b> au sein d'une <b>organisation internationale</b></p><br></li><li><p>Comprendre les enjeux d’<b>exploitation technique </b>d’une plateforme data critique et sensible (RUN, maintenance évolutive, mise à jour de composants, etc)</p><br></li><li><p>Appréhender les <b>enjeux business, réglementaires et organisationnels</b> liés à la donnée client chez CHANEL, dans une phase de stabilisation post-déploiement</p><br></li><li><p>Intégrer une <b>équipe expérimentée</b> et <b>pluridisciplinaire</b>, garante de la fiabilité des engagements pris et de la mesure de l'impact des équipes techniques</p><br></li><li><p>Acquérir une <b>expérience concrète</b> d’<b>animation</b> d’une <b>communauté</b> au quotidien&nbsp;: gestion documentaire, administration d’accès, préparation de supports de réunion, animation de temps collectifs &nbsp;</p><br></li><li><p>Renforcer ses compétences en <b>rigueur organisationnelle</b>, <b>communication</b> et <b>sens du service</b>, au contact direct des équipes globales et locales</p><br></li></ul><p><i>Chez CHANEL, nous nous attachons à créer une culture inclusive qui favorise l'épanouissement et le développement personnel tout en contribuant à la performance collective. Nous avons la conviction que la singularité de chaque personne contribue à renforcer la diversité, la complémentarité et l'efficacité de nos équipes. Nous encourageons vivement votre candidature, car nous accordons une grande importance à l'expérience et au potentiel que vous pourriez apporter à la Maison CHANEL. </i></p><br> </div>

<p><h4>Company</h4> <p>Al Futtaim Private Company LLC</p> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Job description</h4> <p>The Assistant Vice President – Broker Relations is responsible for managing, growing, and strengthening Orient’s broker network across general and medical insurance lines. The role focuses on developing strategic broker partnerships, driving portfolio expansion, and ensuring seamless coordination between brokers, underwriting, finance, and internal teams. It ensures optimal broker performance through regular reviews, training, renewal management, and strict adherence to compliance and regulatory requirements, while maintaining strong relationships that support business growth and corporate account acquisition.</p> <h4>What you will do (key responsibilities)</h4> <ul> <li>Maintain and expand the broker portfolio, mainly on general insurance and other lines</li> <li>Conduct regular and strategic meetings with allocated brokers to develop the portfolio</li> <li>Handle renewal management and related coordination with both brokers and the underwriting team</li> <li>Prepare business and performance reports on a monthly basis and share them with the line manager</li> <li>Conduct portal presentations and training for brokers on various products offered by Orient</li> <li>Monitor and analyse broker performance on a regular basis</li> <li>Support the finance department on credit control related issues</li> <li>Maintain excellent rapport with both internal and external stakeholders</li> <li>Build a strong pipeline of corporate accounts for each quarter</li> <li>Update and maintain all KYC-related documents of the panel broker</li> <li>Ensure adherence to all regulatory and compliance related processes required by the company</li> </ul> <h4>Required skills to be successful (qualification)</h4> <ul> <li>Education: Bachelor’s, Master’s or Diploma</li> <li>Experience: Minimum 5 years in a broker relations role</li> <li>Certification: Insurance certification will be an added advantage</li> <li>Excellent communication and people management skills</li> </ul> <h4>About Orient Insurance PJSC</h4> <p>Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth. The company is counted among the leaders in the UAE insurance market. Orient Insurance Company has a paid-up capital of AED 500 million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman, Riyadh in Kingdom of Saudi Arabia and Bahrain.</p></p><p></p>

<p><h4>Position summary</h4> <p>Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.</p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking to recruit a Project manager that can perform in a dual role as Project Manager/Business Analyst.<br> As Project Manager: Managing a variety of IT projects and reporting to the Project Management Office.<br> Work with clients, stakeholders, senior executives, the project team, functional and IT SMEs to ensure those project deliverables are achieved on schedule with a high level of quality and customer satisfaction.<br> As Business Analyst: The Business Analyst (BA) has the responsibility to elicit, analyze, validate, verify, and facilitate testing of business process solutions and requirements of the project.<br> Responsibilities Work collaboratively and effectively with team members.<br> Plan, coordinate &amp; manage projects, and resources, from ideation through post-production support.<br> Be the liaison between the business units, technology teams, and support teams; support the project through implementation and post-project support.<br> Write requirements' specifications according to standard templates and tools.<br> Decompose high-level business needs into structured requirements, use cases, user stories/scenarios, business rules, functional and non-functional requirements; with sufficient detail to satisfy the needs of the business, developers, and testers.<br> Lead requirements elicitation, analysis, and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable and that they conform to standards.<br> Develop Business Requirements Document and represent requirements using alternative views, such as analysis models (diagrams), prototypes, or scenarios, wireframes where appropriate.<br> Participate in requirements prioritization and solution risk analysis.<br> Facilitate user acceptance testing and draft UAT test plans, ensure test data is available and draft test cases.<br> Participate in testing and quality assurance process.<br> Collaborate with developers and end-users to ensure that application functionality meets client needs, test solutions, problem-solve issues, coordinate enhancements.<br> Collaborate with developers and subject matter experts to establish the technical vision and analyze trade-offs between usability and performance needs.<br> Requirements Minimum 5 to 10 years of experience in IT Technical Fields / Project Management and Business Analysis.<br> Excellent communication skills, including written, verbal, and presentation.<br> Excellent command of the English language (Speaking, writing, and presentation).<br> Banking experience required, with knowledge of payment systems being a significant plus.<br> Executive Level interpersonal relationship building, collaboration, and facilitation skills.<br> Solid understanding and application of various project management and business process improvement methodologies, techniques, and tools.<br> A solid understanding of software development life cycles methodologies e.<br>g. SDLC, Agile.<br> Essential skills in data mapping and analysis, gap analysis, and system analysis.<br> A solid understanding of business analysis and process improvement best practices and the ability to apply them in practice.<br> Strong personal time management skills and ability to meet individual and team deadlines.<br> BS/BA required PMP, and CBAP certification is preferred .<br> Experience in working with data warehouses or databases and integrations is a plus.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Oman </div> </div>

<p><h4>Position summary</h4> <p>Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.</p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>

<p><h4>Description</h4> <p>The opportunity</p> <p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. The platform is a greenfield central securities depository being built to go-live in 2027, designed to operate as a regulated financial market infrastructure from day one.</p> <p>This is one of the two most important hires the organisation will make. We are not looking for a process-led project administrator. We are looking for a delivery-obsessed operator who hustles for outcomes, pushes the organisation when it needs pushing, and knows precisely when to escalate and pull in support rather than letting an issue fester. The project manager forms a tight core delivery unit with the programme director and the product owner, and is accountable for the end-to-end internal delivery of the platform and the operating model that surrounds it.</p> <p>What the role covers</p> <ul> <li>Owning the integrated delivery plan across design, build, test, operational readiness, and regulatory submission readiness; driving it relentlessly</li> <li>Sequencing work across technology, operations, risk, data, corporate services, and the build vendor; identifying dependencies and blockers early and resolving or escalating fast</li> <li>Owning the build CAPEX and OPEX budgets; tracking actual against forecast and bringing options, not just problems, to the programme director</li> <li>Chairing the weekly delivery forum and programme risk forum; running the programme governance rhythm from daily stand-ups through to quarterly board updates</li> <li>Setting and upholding the quality bar at each stage gate across the programme</li> <li>Line managing the programme office executive, business analysts, test manager, and testing team</li> <li>Providing candid, evidenced delivery reporting to the programme director and board</li> </ul> <p>Requirements</p> <p>Who we are looking for</p> <p>At least 12 years in programme or project management, with a minimum of seven years running large technology and operational change programmes in financial services. Direct, demonstrable experience personally leading a programme of comparable scale and complexity from a standing start: this is non-negotiable. Domain credibility in financial market infrastructure (CSD, CCP, exchange, or payment system) or capital markets platform delivery; able to speak the language of settlement, custody, clearing, and post-trade fluently. A track record of delivering against fixed regulatory or external deadlines. Recognised qualification: PMP, PRINCE2 Practitioner, MSP, or equivalent. Fluent in English.</p> <p>Experience working with global system integrators or major financial services build vendors is an advantage. So is familiarity with CPMI-IOSCO Principles for Financial Market Infrastructures and Arabic language skills.</p> <p>What this is</p> <p>The post-holder must be able to walk into rooms with vendors, regulators, advisors, and senior stakeholders and command respect from day one. Authority here comes from competence and credibility, not title. If you have genuinely led a regulated platform build of comparable weight from a standing start, and you have the drive and composure to do it again in a fast-moving greenfield environment, this is worth a conversation.</p></p><p></p>

<p>POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: high school diploma or G.E.D. equivalent.</li><li>Related Work Experience: No related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul>

<p><h4>Description</h4> <p>The opportunity</p> <p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. The platform is a greenfield central securities depository being built to go-live in 2027, designed to operate as a regulated financial market infrastructure from day one.</p> <p>This is one of the two most important hires the organisation will make. We are not looking for a process-led project administrator. We are looking for a delivery-obsessed operator who hustles for outcomes, pushes the organisation when it needs pushing, and knows precisely when to escalate and pull in support rather than letting an issue fester. The project manager forms a tight core delivery unit with the programme director and the product owner, and is accountable for the end-to-end internal delivery of the platform and the operating model that surrounds it.</p> <p>What the role covers</p> <ul> <li>Owning the integrated delivery plan across design, build, test, operational readiness, and regulatory submission readiness; driving it relentlessly</li> <li>Sequencing work across technology, operations, risk, data, corporate services, and the build vendor; identifying dependencies and blockers early and resolving or escalating fast</li> <li>Owning the build CAPEX and OPEX budgets; tracking actual against forecast and bringing options, not just problems, to the programme director</li> <li>Chairing the weekly delivery forum and programme risk forum; running the programme governance rhythm from daily stand-ups through to quarterly board updates</li> <li>Setting and upholding the quality bar at each stage gate across the programme</li> <li>Line managing the programme office executive, business analysts, test manager, and testing team</li> <li>Providing candid, evidenced delivery reporting to the programme director and board</li> </ul> <p>Requirements</p> <p>Who we are looking for</p> <p>At least 12 years in programme or project management, with a minimum of seven years running large technology and operational change programmes in financial services. Direct, demonstrable experience personally leading a programme of comparable scale and complexity from a standing start: this is non-negotiable. Domain credibility in financial market infrastructure (CSD, CCP, exchange, or payment system) or capital markets platform delivery; able to speak the language of settlement, custody, clearing, and post-trade fluently. A track record of delivering against fixed regulatory or external deadlines. Recognised qualification: PMP, PRINCE2 Practitioner, MSP, or equivalent. Fluent in English.</p> <p>Experience working with global system integrators or major financial services build vendors is an advantage. So is familiarity with CPMI-IOSCO Principles for Financial Market Infrastructures and Arabic language skills.</p> <p>What this is</p> <p>The post-holder must be able to walk into rooms with vendors, regulators, advisors, and senior stakeholders and command respect from day one. Authority here comes from competence and credibility, not title. If you have genuinely led a regulated platform build of comparable weight from a standing start, and you have the drive and composure to do it again in a fast-moving greenfield environment, this is worth a conversation.</p></p><p></p>

<p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Functions as the leader of the property s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel s sales objectives. Evaluates the property s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer profile and property associates and provides a return on investment to the owner and Marriott International.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> </p> <p> <strong>Required:</strong> </p> <p> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.</p> <p>OR</p> <p> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</p> <p> </p> <p> <strong>Preferred:</strong> </p> <p> 4 year college degree.</p> <p> Demonstrated skills in supervising a team.</p> <p> Lodging sales experience.</p> <p> Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance. <br> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Managing Sales Activities</strong> </p> <p> Manages the development of a strategic account plan for the demand generators in the market.</p> <p> Manages the property's reactive and proactive sales efforts.</p> <p> Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.</p> <p> Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.</p> <p> Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel s market position.</p> <p> Researches competitor s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.</p> <p> Attends sales strategy meetings to provide input on weekly and overall sales strategy.</p> <p> Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.</p> <p> Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.</p> <p> Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.</p> <p> Serves as the sales contact for customers; serves as the customer advocate.</p> <p> Serves as hotel authority on sales processes and sales contracts.</p> <p> Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.</p> <p> Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.</p> <p> Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.</p> <p> Supports the General Manager by coordinating crisis communications.</p> <p> Executes and supports Marriott s Customer Service Standards and hotel s Brand Standards.</p> <p> Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</p> <p> Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).</p> <p> Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.</p> <p> Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.</p> <p> Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.</p> <p> Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel s sales objectives.</p> <p> Interfaces with regional marketing communications for regional and national promotions pull through.</p> <p> Performs other duties, as assigned, to meet business needs.</p> <p> </p> <p> <strong>Building Successful Relationships</strong> </p> <p> Develops strong partnerships with local organizations to further increase brand/product awareness.</p> <p> Develops and manages internal key stakeholder relationships.</p> <p> Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.</p> <p> Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.</p> <p> Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.</p> <p><br></p>

<p>The Manager Business Transformation will lead and deliver enterprise-wide operational transformation initiatives across the bank to include branches and Back-Office Operations. The role is accountable for driving end-to-end process re-engineering, digital transformation, system implementation, and operational risk enhancement initiatives to ensure:</p><ul><li>Superior customer experience</li><li>Operational efficiency and cost optimization</li><li>Strong internal controls and fraud prevention</li><li>Regulatory compliance and audit readiness</li><li>Adoption of emerging technologies and automation</li></ul><p>This role requires a self-driven change leader who combines strategic thinking with hands-on execution capability and can independently drive initiatives while effectively managing cross-functional teams.</p><p><strong>Principal Accountabilities</strong></p><ol><li><strong>Enterprise Process Transformation</strong><ul><li>Identify high-impact transformation opportunities across branches and operations.</li><li>Conduct detailed End-to-End (E2E) analysis of As-Is processes.</li><li>Perform GAP analysis covering efficiency, control weaknesses, fraud risk exposure, and compliance gaps.</li><li>Redesign processes aligned with best practices, regulatory requirements, and digital enablement.</li><li>Lead implementation from concept to post-go-live stabilization.</li></ul></li><li><strong>Core Banking &amp; BPM Implementation Leadership</strong><ul><li>Act as Business Lead in Core Banking transformation projects (e.g. implementation / upgrades).</li><li>Lead BPM implementation initiatives (e.g., Newgen or similar workflow automation platforms).</li><li>Draft and review:<ul><li>Business Requirement Documents (BRD)</li><li>Functional Specifications</li><li>Solution Design Documents</li><li>UAT strategy and execution</li></ul></li><li>Ensure seamless integration between core systems, digital platforms, and operational workflows.</li></ul></li><li><strong>Digital &amp; Automation Enablement</strong><ul><li>Identify opportunities for:<ul><li>Robotic Process Automation (RPA)</li><li>Artificial Intelligence (AI)-enabled decision tools</li><li>Workflow automation</li><li>Process digitization</li><li>Open Banking and API integration</li></ul></li><li>Drive reduction of manual intervention and operational risk.</li><li>Ensure technology adoption improves both customer journey and employee productivity.</li></ul></li><li><strong>Operational Risk, Fraud &amp; Controls Enhancement</strong><ul><li>Embed strong preventive and detective controls within redesigned processes.</li><li>Minimize internal and external fraud exposure.</li><li>Ensure alignment with regulatory requirements and internal audit standards.</li><li>Partner with Risk, Compliance, and Internal Audit to proactively close control gaps.</li></ul></li><li><strong>Project &amp; Change Management</strong><ul><li>Lead multiple transformation projects simultaneously.</li><li>Manage cross-functional teams including IT, Operations, Branches, Risk, and Vendors.</li><li>Conduct Steer Cos, working groups, stakeholder alignment sessions.</li><li>Ensure structured communication to impacted stakeholders.</li><li>Drive user adoption and behavioral change across the organization.</li></ul></li><li><strong>Governance &amp; Management Reporting</strong><ul><li>Develop and publish structured MIS dashboards for:<ul><li>Transformation pipeline</li><li>Benefits realization</li><li>Risk mitigation status</li><li>Project milestones</li></ul></li><li>Provide management updates to Executive Leadership.</li><li>Ensure clear tracking of ROI and operational impact.</li></ul></li></ol><p><strong>Desired Candidate Profile</strong></p><h2>Requirements and Personal Specifications</h2><p>We are looking for a transformational leader with strong banking domain expertise.</p><ul><li>Minimum 10+ years of banking / financial services experience.</li><li>Minimum 6+ years in Business Transformation / Change Management roles.</li><li>Strong hands-on experience in:<ul><li>Branch Operations</li><li>Back-office Operations</li><li>Core Banking Implementation (T24 preferred)</li><li>BPM systems (Newgen or equivalent)</li></ul></li><li>Experience leading large-scale operational transformation initiatives.</li></ul><h3>Technical &amp; Functional Competencies</h3><ul><li>Core Banking Systems (T24 preferred)</li><li>BPM / Workflow Automation (Newgen preferred)</li><li>Process Re-engineering &amp; Lean methodology</li><li>Operational Risk &amp; Control Framework</li><li>Regulatory compliance implementation</li><li>RPA and AI exposure preferred</li></ul><h3>Leadership &amp; Behavioral Competencies</h3><ul><li>Self-driven and results-oriented</li><li>Ability to work independently and take ownership</li><li>Strong stakeholder management skills</li><li>Ability to influence senior leadership</li><li>Strong analytical and problem-solving skills</li><li>Hands-on executor (not only strategic thinker)</li><li>Able to manage teams while also performing ad-hoc deep-dive tasks</li></ul><h3>Qualifications</h3><ul><li>MBA or equivalent postgraduate qualification</li><li>Lean Six Sigma Black Belt</li><li>PMP / PMI certification preferred</li></ul>

<p><br></p><p><b>Role overview</b></p><p>Given our exciting and progressive growth plans, we are looking for an exceptional Account Manager to come and join our global business. Reporting directly to the Account Manager Team Lead, you will be accountable for building relationships and driving monetisation of the Fresha platform. This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge, and wants to make an impact. To foster a collaborative environment that thrives on face-to-face interactions and teamwork all Fresha employees work from the office five days per week.</p><p>* Arabic speaking is a mandatory requirement</p><p>What you will be doing:</p><p>KPIs - Accountable for meeting key performance indicators on monetisation, retention, and revenue growth by proactively engaging with and educating our Partners on the value of the Fresha platform</p><p>Upselling - Effectively analyse reports and execute plans to upsell and increase monetised revenue generated from existing accounts</p><p>Engagement - Ensure strong Partner Experience by building meaningful relationships by attending online video meetings with your accounts</p><p>Consistency - Administer a consistent contact strategy across your Portfolio to keep Partners engaged and reduce churnThis list is not exhaustive and there may be other activities you are required to deliver.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><h2>What we are looking for:</h2><ul><li>Languages - Fluent in Arabic + English</li><li>Commercial Growth - Demonstrable experience in effectively managing and driving commercial growth in large account bases, ideally in the SaaS industry</li><li>Experience - 1-2 years experience as an SDR and 1-2 years experience as a revenue generating account manager</li><li>Motivation - Shown to be commercially motivated with an ability to adapt and achieve targets</li><li>Initiative - Self-starter and proactive approach</li><li>Adaptability - Comfortable working in a fast-paced and changing environment</li><li>SMB - Experience selling into SMB</li><li>Communication - Excellent communication and listening skills</li><li>Planning Skills - Excellent time management</li><li>Work Ethic - High work ethic</li><li>Creative Thinking - Problem-solving mindset</li></ul><p>At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.</p>

<p><h4>Company Overview</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.</p> <p>Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Job Description</h4> <p>The Assistant Manager of HR is responsible for providing effective support to line management on HR and administrative matters enabling them to achieve the commercial objectives and to assist the Finance / HR manager in day-to-day routine HR and administrative work for smooth functioning of HR and administration department.</p> <h4>What You Will Do</h4> <p><strong>Salary administration and updation of personnel data</strong></p> <p>Input recurring and non-recurring payments to staff through payroll system so that payroll is generated in time. Effective and efficient maintenance of personnel data to ensure easy and quick retrieval of the same to provide management a strong information base to take informed decisions.</p> <p><strong>Recordkeeping / Transfers / Terminations</strong></p> <p>Update all documents related to leave, loans, and advances. Ensure safekeeping of personal files and other documents. Ensure that the transfers and termination letters are processed strictly in accordance with the company’s rules and labour laws to avoid delay and default.</p> <p><strong>Security, safety, and custody of passport</strong></p> <p>Keep in safe custody the passports and arrange release to employees as and when required.</p> <p><strong>Government relations</strong></p> <p>Closely partner with government entities relative to Omanization requirements.</p> <p><strong>HR activities</strong></p> <ul> <li>Oversee smooth implementation of HR policies for manpower planning, recruitment, selection, and development of new employees in the organization.</li> <li>Identify the training needs across the unit at various levels.</li> <li>Organize training internal and external programmes based on the training need analysis to elevate the skills and productivity of employees.</li> <li>Handle the development and administration of performance management programmes in the organization, including periodic performance reviews and appraisals for all staff members.</li> <li>Maintain periodical HR-MIS.</li> </ul> <p><strong>Others</strong></p> <p>Carry out day-to-day routine HR and administrative work such as employee loans, advances, certificates, etc. Also officiate in place of HR manager during his absence and perform any other duties assigned by him for smooth and effective operation of HR and Administration department.</p> <h4>Required Skills to Be Successful</h4> <ul> <li>Strong problem-solving skills</li> <li>Strong interpersonal and analytical skills</li> <li>Excellent communication skills and analytical ability</li> <li>Excellent presentation skills</li> <li>Strong IT and legal knowledge, principles, and practices of human resource management</li> </ul> <h4>What Equips You for the Role</h4> <ul> <li>Bachelor’s or Master’s degree with specialization in Human Resources or Personnel Management</li> <li>4-6 years of experience as an HR Generalist</li> </ul> <h4>Working Days and Hours</h4> <p>Working days: Sunday to Thursday<br> Time: 8:00 AM till 5:00 PM<br> Weekends: Friday and Saturday</p> <h4>About Orient Insurance PJSC</h4> <p>Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth. The company is counted among the leaders in the UAE insurance market.</p> <p>Orient Insurance Company has a paid-up capital of AED 500 million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah, and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman, Riyadh in Kingdom of Saudi Arabia, and Bahrain.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives. Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property–wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer profile and property associates and provides a return on investment to the owner and Marriott International.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>Required:<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.<br>Preferred:<br>• 4 year college degree.<br>• Demonstrated skills in supervising a team.<br>• Lodging sales experience.<br>• Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.&nbsp;<br>CORE WORK ACTIVITIES<br>Managing Sales Activities<br>• Manages the development of a strategic account plan for the demand generators in the market.<br>• Manages the property's reactive and proactive sales efforts.<br>• Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.<br>• Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.<br>• Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel’s market position.<br>• Researches competitor’s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.<br>• Attends sales strategy meetings to provide input on weekly and overall sales strategy.<br>• Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.<br>• Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.<br>• Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.<br>• Serves as the sales contact for customers; serves as the customer advocate.<br>• Serves as hotel authority on sales processes and sales contracts.<br>• Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.<br>• Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.<br>• Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.<br>• Supports the General Manager by coordinating crisis communications.<br>• Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>• Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).<br>• Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.<br>• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.<br>• Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.<br>• Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives.<br>• Interfaces with regional marketing communications for regional and national promotions pull through.<br>• Performs other duties, as assigned, to meet business needs.<br>Building Successful Relationships<br>• Develops strong partnerships with local organizations to further increase brand/product awareness.<br>• Develops and manages internal key stakeholder relationships.<br>• Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.<br>• Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Leadership<br>• Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue.<br>• Develops sales goals and strategies and verifies alignment with the brand business strategy.<br>• Executes the sales strategy in order to meet individual booking goals for both self and staff.<br>• Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.<br>• Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.<br>• Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements.<br>• Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.<br>• Creates effective structures, processes, jobs and performance management systems are in place.<br>• Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.<br>• Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.<br>• Maintains an active list of the competition’s best sales people and executes a recruitment and acquisition plan with HR.<br>• Supports tools and training resources to educate sales associates on winning catering solutions.<br>• Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales &amp; marketing talent; works with HR to anticipate future talent needs based on business growth plans.<br>• Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.<br>• Transfers functional knowledge and develops group sales skills of other discipline managers.<br>• Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.<br>• Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property.<br>• Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsible for leading and managing OCS Infotech s Managed Security Operations Center (SOC) and MSSP services, ensuring 24x7 security monitoring, incident response and proactive threat management for customers Collaborate with sales &amp; presales teams for Solution design, Customer engagements &amp; Proposal support Provide strategic inputs for new service offerings, Market expansion and Customer acquisition &amp; retention Manage and expand OCS MSSP service portfolio: Managed SIEM Managed EDR/XDR Vulnerability management Security advisory services Define SOC service catalog and pricing alignment Lead and mentor SOC analysts (L1, L2, L3), engineers and architects Define skill development roadmap and maintain certification plans Ensure adequate staffing for 24x7 operations Manage recruitment, retention and performance of SOC team Staying updated with market trends and upcoming technologies Build and Identify Sales opportunities through market connect Providing strategic business input to senior management Manage relationships with security OEMs and technology partners Ensure SOC tools are updated, optimized and aligned with customer needs Drive partner certifications and compliance requirementsKey Responsibilities Manage and lead MSSP practice Lead 24x7 SOC operations, ensuring SLA-based monitoring and incident response Own incident lifecycle: detection triage investigation response closure Govern SIEM/SOAR/XDR platforms and optimize detection use cases Define and track SOC KPIs (MTTD, MTTR, SLA compliance) Lead threat hunting and proactive security operations Ensure compliance with ISO 27001, PCI DSS, and Oman regulatory requirements (MTCIT) Deliver SOC reporting and executive dashboards to customers Act as escalation lead for major security incidents Drive SOC maturity roadmap and service expansion Deliver: Monthly SOC reports Executive dashboards Threat intelligence insights Conduct regular service reviews with customers Act as trusted advisor for: Security posture improvement Risk mitigation strategies Create and maintain technical documentation: Product specifications and Solution documents Case studies and White papers Develop team roadmap and training programs Provide strategic business ideas to management Additional Responsibilities Plan resources and leave to ensure customer commitments are met Maintain low attrition rate Recruit and strengthen technical team capabilities Develop capabilities in new business verticals Ensure overall smooth functioning of the department Relevant Experience Strong understanding of cybersecurity solutions (software and cloud) Experience managing support services teams Experience managing cybersecurity professionals and architects Strong communication and presentation skills Ability to collaborate with sales, PM and internal teams Strong analytical and problem-solving skills Ability to provide strategic business direction Ability to stay updated with industry developments Ability to work under pressure and meet deadlines Work Environment &amp; Conditions This role may require occasional shift work as per Clients &amp; OCS Business Requirements. This role may require occasional shift work, weekend hours or on-call availability in response to Critical Incidents. Physical environment may include sitting for extended periods at a desk and working with computers in an office setting. The candidate must have the ability to work under high-pressure situations, particularly during incident handling &amp; Critical Threats.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Academic Qualifications Required</b></p><p>Bachelor s degree or master s in computer science / information security/ IT</p><b>Professional Certifications Required</b><ul><li>CISSP: Certified Information Systems Security Professional or CISM: Certified Information Security Manager</li><li>GIAC: Global Information Assurance Certification</li><li>GSEC: Global Security Essentials Certification</li><li>ISACA: IT Audit, Security, Governance and Risk Certifications</li><li>Vendor certifications (Fortinet, Microsoft, Palo Alto, etc.)</li></ul><b>Skills</b><ol><li>People Management o Build and lead a high-performing team of Presales, Implementation and Support Engineers o Set clear objectives, KPIs, and career development plans for team members o Conduct regular performance reviews and succession planning o Foster a culture of accountability, collaboration, and continuous learning</li><li>Strategic Leadership o Define technical vision and roadmap aligned with organizational goals o Represent OCS Infotech in executive-level customer engagements and industry forums o Drive adoption of emerging technologies and best practices across teams o Establish governance for compliance, security, and quality assurance</li><li>Customer Experience o Ensure seamless solution delivery with minimal disruption o Maintain proactive communication on timelines, risks, and escalations o Drive customer satisfaction through feedback loops &amp; service improvements o Act as escalation point for critical incidents and strategic account</li><li>Metrics and SLA Governance: o MTTD (Mean Time to Detect) o MTTR (Mean Time to Respond) o Incident closure SLAs o False positive rate o Alert-to-case ratio</li></ol><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Position Summary</b> </p><br><p><b>Location </b></p><br> <p>Muscat </p><br><p><b>About Deloitte:</b></p><br><p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training &amp; Development Excellence Award.&nbsp;</p><br><p><b> Our Purpose:</b></p><br><p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p><br><p>Our shared values guide the way we behave to make a positive, enduring impact:</p><br><ul><li>Lead the way</li><li>Serve with integrity</li><li>Take care of each other</li><li>Foster inclusion</li><li>Collaborate for measurable impact</li></ul><p><b>Audit &amp; Assurance | Manager</b></p><br><p>During your tenure as a Manager in Audit &amp; Assurance, you will demonstrate and develop your capabilities in the following areas:</p><br><ul><li>Builds trust and credibility by focusing on how to meet multiple stakeholder needs whilst providing constructive challenge on engagement issues.</li><li>Reviews documentation of flows of transactions and tests of relevant controls early in the audit cycle to allow for timely assessment of the planned audit approach and the entity's control environment.</li><li>Suggests mitigating testing when controls are found to be ineffective, without always having to consult with the senior manager or partner. Applies professional skepticism to consider the broader impact (e.g. fraud risks, communication with those charged with governance) on our audit when significant controls are found to be ineffective or other conditions may indicate possible misstatements.</li><li>Recognizes opportunities to add value, extend knowledge, increase impact and to provide exceptional stakeholder value through drawing expertise from across the firm and integrating specialists where appropriate as part of the core audit engagement team.</li><li>Actively participates in the group risk assessment scoping of work to be performed by component auditors. Prepares and reviews referral instructions on a timely basis that clearly set up the group auditor's expectations and evaluates responses from component auditors.</li><li>Runs file check regularly throughout the audit, checks all points have been cleared at the end of each audit and chooses an appropriate file structure for each engagement, including group engagements.</li><li>Engages early with scheduling and the extended engagement team. Clearly communicates expectations regarding responsibilities and deadlines to all members of the engagement team. </li><li>Communicates the project plan and any entity-related dependencies with the entity's management team so that they are aware, at the beginning of the audit, of any repercussions (e.g., deadlines, fees) due to deviations from this plan. Reconfirms their understanding with the entity's management team in advance of key deadlines.</li><li>Performs reviews with professional skepticism considering whether the results of testing sufficiently assess, test and objectively challenge the appropriateness and reliability of the assumptions and data used to support management's assertions.</li><li>Compliance with auditing and accounting standards, relevant laws and regulations (including specific local laws and regulations), ethical standards, independence requirements and the audit firm's quality control procedures.</li></ul><b>Leadership Capabilities:</b><ul><li>Builds own understanding of our purpose and values; explores opportunities for impact.</li><li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li><li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li><li>Actively focuses on developing effective communication and relationship-building skills Understands how their daily work contributes to the priorities of the team and the business.</li></ul><b> Qualifications:</b><br><ul><li>Minimum 6+ years of experience in public accounting, auditing, audit management, budget, business plan, business strategy, preferably with big 4 Audit Firms. </li><li>Degree in Accounting or related field. </li><li>Extensive knowledge of best practice reporting and International financial reporting standards. Able to ensure that the applicable accounting and auditing standards have been consistently applied and obtains appropriate evidence to support the assessment that the financial statements have been prepared in in accordance with the applicable financial reporting framework.</li><li>Ability to develop one's own knowledge and the knowledge of others as it relates to Deloitte's tools and audit methodology and the applicable professional accounting and auditing standards through both formal learning and on-the-job training.</li><li>Ability to thoroughly review audit documentation for completeness, accuracy and adequacy while ensuring timely archiving of work papers.</li><li>International accounting qualification is required: CA, ACCA, or CPA. </li><li>Fluent in English (reading, speaking, and writing). </li><li>Preference will be given only to Bilingual candidates (Arabic/English).</li></ul><p>For further information, and to apply, please visit our website via the “Apply” button below. </p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Oman </div> </div>

<p>JOB PURPOSE</p> <p>The Communication and Stakeholder Engagement Manager leads MMC's corporate communications, reputation management and stakeholder engagement agenda, building trusted relationships with government, communities, media and key business stakeholders. The role is responsible for protecting and enhancing MMC's corporate reputation, strengthening its social licence to operate, and ensuring effective communication and engagement in support of the Company's strategic and operational objectives. The position also coordinates community investment, CSR and local-content initiatives in partnership with relevant business functions.</p> <p>MAIN TASKS, DUTIES AND RESPONSIBILITIES</p> <p>COMMUNICATION STRATEGY &amp; BRAND MANAGEMENT</p> <p> Develop and implement an effective corporate communication and media relations strategy that promotes, protects, and builds the Company's reputation, in alignment with corporate strategy and priorities.</p> <p> Manage the Company's brand(s) to safeguard reputation as one of the Company's most valuable assets.</p> <p> Identify industry benchmarks and establish communication performance indicators to align the organisation with best practice.</p> <p> Proactively identify and create opportunities and stories that promote the Company's brand and reputation, in consultation with the Head of Corporate Support.</p> <p>MEDIA &amp; PUBLIC RELATIONS</p> <p> Act as spokesperson for the Company, protecting the brand and building a positive media profile and positioning.</p> <p> Oversee all external communications to ensure messages are clear, consistent, and aligned with overall Company strategy.</p> <p> Release editorial coverage (press releases, interviews, and reports) through relevant media channels and update internal communication channels on a timely basis.</p> <p> Work closely with retained PR agencies and freelancers, maintaining continuous and consistent communication to ensure timely delivery of assigned work.</p> <p> Provide guidance to the press office team and ensure Company spokespeople receive appropriate media training.</p> <p>STAKEHOLDER &amp; COMMUNITY ENGAGEMENT</p> <p> Build and maintain strong relationships with key stakeholders, including local businesses, financial stakeholders, government officials, and community representatives.</p> <p> Establish mechanisms to drive engagement, alignment, and understanding of the Company's strategy and priorities among all stakeholders.</p> <p> Conduct regular field visits to engage with local community stakeholders and understand their needs and concerns.</p> <p> Ensure a high level of external interaction is maintained professionally in both English and Arabic.</p> <p>LOCAL CONTENT, CSR &amp; ESG</p> <p> Develop Corporate Responsibility policies, processes, and frameworks to ensure proper implementation of the Company's CSR aspirations.</p> <p> Execute an integrated local content and social responsibility programme to promote the Company's reputation as a responsible corporate citizen.</p> <p> Promote In-Country Value (ICV) and ensure local content plays a central role in policies providing opportunities to local communities.</p> <p> Partner with the Contracts &amp; Procurement function to encourage and promote ICV opportunities.</p> <p> Work with the HR department to identify recruitment and training opportunities for the local community.</p> <p> Survey local market potential and identify opportunities for local Omani businesses.</p> <p> Ensure Company compliance with ESG standards and best practices.</p> <p>INTERNAL COMMUNICATION &amp; GOVERNANCE</p> <p> Build strong working relationships across departments, providing expert advice on communication and stakeholder engagement initiatives.</p> <p> Ensure efficient and effective use of communication channels, reviewing and updating them to meet audience requirements.</p> <p> Leverage internal communication channels to reinforce the Company's social responsibility policies and influence key stakeholders.</p> <p> Prepare the organisational budget for communication and stakeholder engagement strategy implementation, ensuring alignment with overall Company objectives and timelines.</p> <p> Ensure programmes remain aligned to the approved budget, reporting any deviations on a timely basis with reasons and recommended corrective action.</p> <p> Ensure compliance with internal control standards, including timely implementation of internal and external audit points and corrective actions within desired timelines.</p> <p> </p> <p>MINIMUM QUALIFICATIONS</p> <p>Education:</p> <p> Bachelor's degree in Public Relations, Communications, Journalism, Marketing, Sustainable Development, CSR, Management, or a related field required.</p> <p> A postgraduate degree in Public Relations, Communications, Journalism, or Marketing is desirable.</p> <p>Certifications (Preferred): </p> <p> Certification or Diploma in PR, Communications, Journalism, or Marketing is desirable.</p> <p>Experience: </p> <p> Minimum 10 years of experience in communications, public relations, stakeholder engagement, or local content-related disciplines is required.</p> <p> Proven track record of managing corporate reputation, media relations, and stakeholder or community engagement programmes.</p> <p>Technical Skills:</p> <p> Corporate Communications: Strategy development, brand management, media relations, and crisis communication.</p> <p> Stakeholder Engagement: Relationship building with government entities, local communities, and business stakeholders.</p> <p> CSR &amp; Local Content: Development and execution of CSR, ICV, and local content programmes.</p> <p> Business Understanding: High level of business understanding relevant to the Company's operations and strategic priorities.</p> <p> Microsoft Office proficient (Word, PowerPoint, and Excel).</p> <p>Soft Skills:</p> <p> Excellent written and verbal communication skills, with an articulate and clear writing style.</p> <p> Effective communication, listening, and presentation skills.</p> <p> Excellent administration, organisational, and event management ability.</p> <p> Project and community risk identification skills.</p> <p> Ability to build positive working relationships with the team and within the communities the Company operates in.</p> <p> Ability and willingness to travel.</p> <p> </p> <p> </p> <p> </p>