Information Systems Jobs in Oman

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>JOB PURPOSE:<br></span></strong><span>As the first point of contact for customer queries and complaints across Employee Benefits (EB), this role is responsible for&nbsp;<strong>delivering a consistently high standard of customer service and complaint resolution</strong>. The role involves investigating, responding to, and resolving customer complaints in a timely and compliant manner, while conducting root cause analysis and driving corrective action plans to prevent recurrence. With a primary focus on Oman operations, the role also provides cross-functional support across non-Oman markets complaints. It requires strong stakeholder coordination, proactive issue resolution, and a continuous focus on enhancing customer experience and service quality.<br></span><span><strong><span>JOB DESCRIPTION:&nbsp;&nbsp;</span></strong></span></p><br><br><ul><li><span>Serve as the first point of contact for walk-in customers in Oman, ensuring a positive, professional, and efficient service experience</span></li><li><span>Manage and resolve Group (Employee Benefits) complaints for Oman and the wider Gulf region, ensuring compliance with regulatory requirements and internal SLAs</span></li><li><span>Oversee and track MedNet (MN) complaints for Oman, ensuring timely resolution and proper escalation where required.</span></li><li><span>Investigate complaints thoroughly by reviewing documentation, engaging with complainants, and assessing all relevant information to determine validity and appropriate resolution.</span></li><li><span>Respond to both&nbsp;<strong>regulatory and non-regulatory complaints</strong> within defined timelines, ensuring accuracy, fairness, and completeness.</span></li><li><span>Analyze information gathered during investigations to identify root causes, trends, and systemic issues impacting customer experience.</span></li><li><span>Draft clear, comprehensive responses that address all complaint points, including the ability to present complex issues in a structured and easily understood manner.</span></li><li><span>Ensure customers are kept informed throughout the complaint lifecycle, including regular updates and final resolution outcomes.</span></li><li><span>Record, track, and monitor complaints across all stages, ensuring proper documentation and audit readiness.</span></li><li><span>Prepare&nbsp;<strong>executive-level complaint summaries and reports</strong> for Senior Management, highlighting key issues, trends, and risk areas.</span></li><li><span>Identify and communicate&nbsp;<strong>emerging trends, root causes, and service gaps</strong>, recommend and implement&nbsp;<strong>process improvements</strong> to enhance customer experience and operational efficiency.</span></li><li><span>Support the&nbsp;<strong>Complaints &amp; Continuous Improvement Manager</strong> in strengthening complaint handling frameworks, procedures, and governance.</span></li><li><span>Prepare and submit&nbsp;<strong>periodic regulatory reports</strong> in line with agreed SLAs and local regulatory requirements.</span></li><li><span>Support&nbsp;<strong>complaint-related audits</strong>, including internal and external audits, by ensuring documentation, controls, and processes meet compliance standards.</span></li><li><span>Liaise with&nbsp;<strong>local regulators and internal stakeholders</strong> to ensure alignment with regulatory expectations and service excellence standards.<br></span><span><br><strong>KEY DELVIERABLES:</strong></span></li><li><span>Communicate with external and internal customers as well as local regulators to address and resolve complaints within the required SLA.</span></li><li><span>Work internally with all relevant stakeholders (operations, claims, legal, finance, compliance etc) to review complaints, diagnose root causes and recommend action.</span></li><li><span>Timely resolution of EB customer queries and complaints.</span></li><li><span>Effective oversight and closure of MN complaints in Oman.</span></li><li><span>Seamless handling of walk-in customers with high service standards.</span></li><li><span>Cross-market support for complaints (non-Oman and retail).</span></li><li><span>Accurate reporting, trend analysis, and continuous improvement initiatives.<br></span><strong><span>COMMUNICATIONS &amp; WORKING RELATIONSHIPS:</span></strong></li><li><span>Communicate with external and internal customers as well as local regulators to address and resolve complaints within the required SLA.</span></li><li><span>Work internally with all relevant stakeholders (operations, claims, legal, finance, compliance etc) to review complaints, diagnose root causes and recommend action.<br><strong>FRAMEWORKS, BOUNDARIES, &amp; DECISION-MAKING AUTHORITY:&nbsp;</strong></span></li><li><span>Reports to Business Controls Manager.</span></li><li><span>No Financial authority.<br><strong>QUALIFICATIONS, EXPERIENCE, &amp; SKILLS:&nbsp;</strong></span></li><li><span>2-5 years of relevant experience in insurance or financial organization</span></li><li><span>Oral &amp; Written communication skills in English, Arabic and Hindi</span></li><li><span>Bachelor’s degree or equivalent.</span></li><li><span>Strong knowledge of the financial services industry and the operational transactions and processes supported.</span></li><li><span>Excellent organizational skills with the ability to multi-task effectively.</span></li><li><span>Demonstrated knowledge of MS Office applications; and be proficient in their use.</span></li><li><span>Exposure to a customer service role is an added advantage.</span></li><li><span>Knowledge of the regulations governing the insurance industry in Gulf region (Oman, UAE, Kuwait, Bahrain, Qatar)<br><strong>COMPETENCIES REQUIRED:</strong></span></li><li><span>Strong understanding of compliance and regulatory requirements</span></li><li><span>Strong customer service and complaint handling expertise</span></li><li><span>Strong problem solving, analytical skill and influencing skills.</span></li><li><span>Strong interpersonal, verbal, and written communication skills.</span></li><li><span>Ability to meet deadlines and effective time management.</span></li><li><span>Excellent communication and stakeholder management skills</span></li><li><span>Highly organized and able to manage and prioritise workload to deliver targets.</span></li><li><span>Knowledge of Employee Benefits / Health Insurance operations</span></li></ul> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Database Administration &amp; Management:</p> <p>Install, configure, and maintain Microsoft SQL Server environments (multiple versions).</p> <p>Manage and administer PostgreSQL databases in production and development environments.</p> <p>Provide basic administration support for Oracle databases (secondary responsibility).</p> <p>Monitor database performance, identify bottlenecks, and implement tuning improvements.</p> <p>Manage database backup, recovery, and disaster recovery (DR) strategies.</p> <p>Manage and support database environments hosted on cloud platforms, ensuring performance, availability, security, and cost optimization.</p> <p>Perform regular health checks and ensure high availability.</p> <p>Maintain database security, including user roles, permissions, and access control.</p> <p>Ensure compliance with internal IT policies, security standards, and audit requirements.</p> <p> </p> <p>SQL Development &amp; Optimization:</p> <p> Design, develop, and optimize stored procedures, functions, views, and complex SQL queries.</p> <p> Perform query tuning and execution plan analysis to improve performance.</p> <p> Support application teams with efficient database design and query logic.</p> <p> Maintain and optimize database indexing strategies.</p> <p> Implement database auditing and logging mechanisms.</p> <p> </p> <p>Data Integration &amp; ETL:</p> <p> Design and support ETL processes for data migration, transformation, and integration.</p> <p> Work with ETL tools (e.g., SSIS or equivalent) to manage data pipelines.</p> <p> Ensure data accuracy, consistency, and integrity across systems.</p> <p> Support integration between ERP systems, data warehouse, and other applications.</p> <p> Assist in building data feeds for reporting tools such as Power BI.</p> <p> </p> <p>Monitoring &amp; Operations:</p> <p>Monitor database servers, jobs, and scheduled tasks.</p> <p>Troubleshoot and resolve database-related incidents within SLA.</p> <p>Review logs, disk usage, and system performance metrics.</p> <p>Coordinate with infrastructure teams for storage, backups, and server performance.</p> <p>Ensure database environments (Dev/UAT/Prod) are aligned and consistent.</p> <p>Support &amp; Collaboration:</p> <p>Provide database support for ERP systems and other enterprise applications.</p> <p>Assist developers in database-related issues and performance tuning.</p> <p>Coordinate with vendors for database-related support and upgrades.</p> <p>Participate in system upgrades, migrations, and implementation projects.</p> <p>Provide after-hours support when required.</p> <p> </p> <p> Documentation &amp; Governance:</p> <p>Maintain up-to-date database documentation (architecture, configurations, procedures).</p> <p>Document backup, recovery, and DR procedures.</p> <p>Ensure proper change management and version control for database objects.</p> <p>Support audits and compliance reviews related to databases.</p> <p> </p> <p> </p> <p>Security &amp; Data Governance Collaboration:</p> <p>Work closely with the Cybersecurity / SOC team to identify, assess, and remediate database-related vulnerabilities.</p> <p>Support vulnerability assessments, penetration testing activities, and ensure timely closure of database security findings.</p> <p>Implement database security best practices including patching, encryption, auditing, and access control.</p> <p>Participate in security incident response activities related to database systems.</p> <p>Contribute to Data Warehouse initiatives, supporting:</p> <p>Data governance frameworks and standards</p> <p>Master data management (MDM) practices</p> <p>Data quality and consistency across systems</p> <p>Design and understanding of data marts and data models</p> <p> Collaborate with Data Warehouse and BI teams to ensure proper data structuring, transformation, and availability.</p> <p> </p> <p>Vendor &amp; Contract Management (Database Domain):</p> <p>Act as the focal point for all database-related vendors, tools, and software solutions.</p> <p>Coordinate with vendors for support, maintenance, upgrades, and issue resolution.</p> <p>Manage and track database-related contracts, licenses, and renewals (e.g., SQL Server, PostgreSQL tools, monitoring solutions).</p> <p>Support the evaluation, selection, and implementation of new database technologies and tools in alignment with business requirements.</p> <p>Ensure all vendor activities comply with organizational policies, security standards, and governance frameworks.</p> <p>Work closely with procurement and IT management on database-related purchases and initiatives, providing technical input and recommendations.</p> <p>Monitor vendor performance and ensure adherence to agreed SLAs and support commitments.</p> <p> </p> <p> </p> <p>Day-To-Day Operations:</p> <p>Monitor and maintain the performance, availability, and overall health of the database systems, primarily Microsoft SQL Server and PostgreSQL, ensuring optimal functionality across production, UAT, and development environments.</p> <p>Execute, analyze, and continuously optimize complex SQL queries, stored procedures, functions, and views to support business applications, reporting requirements, and data integration processes.</p> <p>Proactively review database logs, job executions, and system resource utilization (CPU, memory, disk space), taking corrective actions to prevent performance degradation or system failures.</p> <p>Manage and monitor database backup processes, restoration procedures, and scheduled maintenance activities, ensuring data integrity and readiness for disaster recovery scenarios.</p> <p>Handle database user management activities, including creation, modification, and revocation of access rights, while ensuring compliance with security policies and segregation of duties.</p> <p>Collaborate closely with the Cybersecurity (SOC) team to monitor, assess, and remediate database-related vulnerabilities, participate in security incident investigations, and ensure timely application of patches and security controls.</p> <p><br></p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties.</p> <p> </p> <p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATION</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: At least 1 year of related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p></div></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Design, develop, and implement custom SharePoint solutions, including web parts, workflows, and site architecture, to meet specific business needs.</li><li>Build and maintain robust front-end interfaces using modern JavaScript frameworks (React, Angular, Vue.js) integrated with SharePoint data.</li><li>Develop and manage back-end services and APIs for SharePoint applications, ensuring seamless data integration and application logic.</li><li>Leverage Power Platform (Power Automate, Power Apps) to extend SharePoint functionality and automate business processes.</li><li>Administer and configure SharePoint environments (Online and On-Premises), including user permissions, site collections, and security settings.</li><li>Perform data migration and integration tasks between SharePoint and other enterprise systems.</li><li>Troubleshoot and resolve complex technical issues across the full stack of SharePoint applications.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>5+ years of experience in SharePoint development and administration, with a strong focus on full-stack capabilities.</li><li>Expertise in front-end technologies: HTML5, CSS3, JavaScript, and modern frameworks like React or Angular.</li><li>Proficiency in C#, .NET Framework/.NET Core for server-side development.</li><li>Experience with SharePoint Online and/or SharePoint On-Premises (2016/.</li><li>Demonstrated experience with Power Platform (Power Automate, Power Apps) and PnP PowerShell/SPFx.</li><li>Strong understanding of REST APIs, JSON, and web services.</li><li>Excellent problem-solving and analytical skills with a keen eye for detail.</li></ul><p></p></section>

<ul><li>Design and deliver engaging IT training programs, ensuring alignment with business objectives and skill gaps.</li><li>Assess training needs through consultations, surveys, and performance analysis, tailoring content for maximum impact.</li><li>Develop comprehensive training materials, including manuals, presentations, and online modules, using various learning platforms.</li><li>Conduct hands-on training sessions, workshops, and webinars, fostering a dynamic and interactive learning environment.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.</p></li><li><p>Possess relevant certifications, such as CompTIA, Microsoft Certified Trainer (MCT), or similar.</p></li><li><p>Minimum of 3-5 years of experience in IT training or a related role, demonstrating a track record of success.</p></li><li><p>Proven experience working in the technology sector, with a deep understanding of IT concepts and systems.<br>Proficient in English & Arabic language.</p></li></ul>

<p>The Senior Support Engineer Digital Channels is responsible for end-to-end production support, maintenance and enhancement of the Bank's mobile banking application suite.</p><p>Applications Covered:</p><ul><li>Mobile Banking Application (Engagement layer built in Flutter)</li><li>Digital Universal Banking Platform (Digital Spine layer by Backbase)</li><li>Backbase Digital Assist, Digital Engage &amp; Remote Config</li></ul><p>Key Mobile Banking Features Supported:</p><ul><li>Customer onboarding, login &amp; authentication, dashboard, accounts, statements, Debit &amp; Credit card services, Local &amp; International payments, Bill payment, notifications, PFM, service requests.</li></ul><p>Overall Responsibilities:</p><ol><li>Proactive monitoring and maintenance of digital channels.</li><li>Ensure production issues resolved within SLA.</li><li>Provide 24/7 support availability.</li><li>Recommend strategies and technologies for digital channels.</li><li>Ensure business needs are addressed with appropriate solutions.</li><li>Maintain effective work distribution.</li><li>Coordinate across IT sections.</li><li>Provide regular updates to management.</li><li>Drive corrective and preventive actions.</li><li>Support team efficiency and knowledge sharing.</li><li>Ensure compliance with risk and audit standards.</li></ol><p>Principal Accountabilities:</p><p>System Maintenance:</p><ol><li>Ensure availability and uptime of digital channels.</li><li>Manage scheduled/unscheduled maintenance.</li><li>Conduct RCA and coordinate with vendors.</li><li>Ensure 24/7 readiness.</li></ol><p>System Enhancements:</p><ol><li>Ensure enhancements follow bank standards.</li><li>Define milestones and coordinate with IT teams.</li><li>Review architecture/design documents.</li><li>Support CR deployments.</li><li>Evaluate new technologies.</li></ol><p>Projects:</p><ol><li>Support digital transformation and change initiatives for digital channels.</li></ol><p>Technical Skills Must Have:</p><ul><li>Java, Spring Boot, J2EE, Oracle PL/SQL, Flutter/Dart.</li><li>Backbase digital banking experience.</li><li>Strong Oracle SQL/PL-SQL programming and optimization skills.</li><li>Troubleshooting across mobile apps, microservices, OpenShift.</li><li>Expertise in containerization technologies (OpenShift, Kubernetes) and On-Prem environments.</li><li>Strong integration experience (Rest API, MQ) with bank's surround systems like ESB, Core Banking, Debit/Credit Card Systems and many more.</li><li>Knowledge of DevOps practices and CI/CD pipelines using GitLab CI/Argo CD.</li><li>Strong SDLC understanding.</li><li>Systems architecture knowledge.</li><li>Documentation and reporting skills.</li></ul><p>Technical Skills Good to Have:</p><ul><li>Backbase backend customizations.</li><li>API gateway &amp; middleware knowledge.</li><li>Observability tools (ELK, Dynatrace, Riverbed).</li><li>Security concepts OAuth2, JWT, OWASP.</li><li>Cloud-native architecture exposure.</li><li>Payment systems understanding.</li></ul><p>Soft Skills:</p><ul><li>Strong communication and presentation.</li><li>Ability to lead and coordinate teams.</li><li>Analytical and decision-making capability.</li><li>Professional interpersonal skills.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Good academic background with extensive domain knowledge of support systems of a bank, mainly Digital Channels Applications related.</p><p>Minimum 7+ years of experience in the field of information technology with reputed organizations having knowledge and experience in the EChannels Applications Management.</p><p>The candidate should also have thorough knowledge of the following:</p><ul><li>Must have prior Backbase digital banking experience.</li><li>Must have supported any mobile banking implementation.</li><li>High level programming knowledge in various languages.</li><li>In-depth experience in system development, design, and implementation.</li><li>High-level knowledge of SDLC.</li><li>High level knowledge in Systems architecture design and implementation.</li><li>Planning, implementation and administration of digital channel systems through the use of controls, procedures, measurements and strategies.</li><li>High-level knowledge of current technology in the industry.</li><li>In depth knowledge in Documentation &amp; Report/MIS Preparation</li><li>Good management capabilities with abilities to lead a team.</li><li>Good communication, presentation skills with good command of written English.</li><li>Good Interpersonal relations with pleasing personality.</li></ul>

<p><h4>Position objective:</h4> <p>Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the store manager in various managerial tasks and taking charge in their absence. The assistant store manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.</p> <h4>Key responsibilities:</h4> <h4>Sales and customer focus:</h4> <ul> <li>Consider the needs of the customers at all times.</li> <li>Implement a high standard of customer focus within the store.</li> <li>Lead by example in all aspects of customer service.</li> <li>Actively seek ways to achieve or exceed shop sales targets.</li> <li>Ensure all members of the team have an understanding of KPIs and targets to be achieved.</li> <li>Ensure any promotional offers regarding stock are implemented within the store.</li> <li>Implement strategies effectively to drive sales in the store.</li> </ul> <h4>Store administration:</h4> <ul> <li>Regularly audit own store administration and resolve any issues.</li> <li>Implement, within own store, any changes in administration procedure positively and effectively.</li> <li>Collaborate with the store manager to set and achieve sales targets.</li> <li>Monitor sales performance and analyze key performance indicators (KPIs).</li> <li>Implement sales strategies to maximize revenue and meet business goals.</li> <li>Oversee inventory control and merchandising to optimize product availability.</li> <li>Ensure accurate stock levels through regular stock checks and replenishment.</li> <li>Ensure that the store layout and presentation align with brand standards.</li> </ul> <h4>Presentation and management:</h4> <ul> <li>Ensure the store has the correct stock package and required stock levels to maximize sales potential.</li> <li>Ensure high standards of visual merchandising and maintenance among all staff.</li> <li>Effectively communicate any changes in stock or store layout to all members of the team.</li> <li>Ensure that each member follows the retail standard.</li> <li>Maintain the back store operation and replenishment of the merchandise.</li> </ul> <h4>Staffing and team performance management:</h4> <ul> <li>Monitor/manage schedules for salesperson work hours, vacations, and days off.</li> <li>Resolve salesperson complaints and concerns and provide ongoing performance feedback; counsel salesperson when necessary.</li> <li>Encourage full participation of salespersons in creating store goals and developing plans.</li> <li>Ensure the store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the company.</li> <li>Maintain the leave records of the staff.</li> </ul> <h4>Security:</h4> <ul> <li>Ensure security procedures are adhered to throughout the store.</li> <li>Maintain a high standard of security awareness regarding stock and money within the store.</li> </ul> <h4>Other job deliverables:</h4> <ul> <li>Carry out corrective action/progressive discipline as necessary.</li> <li>Demonstrate dependability, reliability, and punctuality.</li> <li>Maintain strict confidence of all employee and employment-related information.</li> <li>Demonstrate the highest level of integrity and ethics in all decision-making processes.</li> </ul> <h4>Desired experience:</h4> <p>The ideal assistant store manager in a retail company should have 3+ years of progressive experience in a customer-centric role with strong management experience, leadership skills, and problem-solving skills. Proven success in enhancing customer engagement and achieving and exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.</p></p><p></p>

<p><h4>Position objective:</h4> <p>Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the store manager in various managerial tasks and taking charge in their absence. The assistant store manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.</p> <h4>Key responsibilities:</h4> <h4>Sales and customer focus:</h4> <ul> <li>Consider the needs of the customers at all times.</li> <li>Implement a high standard of customer focus within the store.</li> <li>Lead by example in all aspects of customer service.</li> <li>Actively seek ways to achieve or exceed shop sales targets.</li> <li>Ensure all members of the team have an understanding of KPIs and targets to be achieved.</li> <li>Ensure any promotional offers regarding stock are implemented within the store.</li> <li>Implement strategies effectively to drive sales in the store.</li> </ul> <h4>Store administration:</h4> <ul> <li>Regularly audit own store administration and resolve any issues.</li> <li>Implement, within own store, any changes in administration procedure positively and effectively.</li> <li>Collaborate with the store manager to set and achieve sales targets.</li> <li>Monitor sales performance and analyze key performance indicators (KPIs).</li> <li>Implement sales strategies to maximize revenue and meet business goals.</li> <li>Oversee inventory control and merchandising to optimize product availability.</li> <li>Ensure accurate stock levels through regular stock checks and replenishment.</li> <li>Ensure that the store layout and presentation align with brand standards.</li> </ul> <h4>Presentation and management:</h4> <ul> <li>Ensure the store has the correct stock package and required stock levels to maximize sales potential.</li> <li>Ensure high standards of visual merchandising and maintenance among all staff.</li> <li>Effectively communicate any changes in stock or store layout to all members of the team.</li> <li>Ensure that each member follows the retail standard.</li> <li>Maintain the back store operation and replenishment of the merchandise.</li> </ul> <h4>Staffing and team performance management:</h4> <ul> <li>Monitor/manage schedules for salesperson work hours, vacations, and days off.</li> <li>Resolve salesperson complaints and concerns and provide ongoing performance feedback; counsel salesperson when necessary.</li> <li>Encourage full participation of salespersons in creating store goals and developing plans.</li> <li>Ensure the store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the company.</li> <li>Maintain the leave records of the staff.</li> </ul> <h4>Security:</h4> <ul> <li>Ensure security procedures are adhered to throughout the store.</li> <li>Maintain a high standard of security awareness regarding stock and money within the store.</li> </ul> <h4>Other job deliverables:</h4> <ul> <li>Carry out corrective action/progressive discipline as necessary.</li> <li>Demonstrate dependability, reliability, and punctuality.</li> <li>Maintain strict confidence of all employee and employment-related information.</li> <li>Demonstrate the highest level of integrity and ethics in all decision-making processes.</li> </ul> <h4>Desired experience:</h4> <p>The ideal assistant store manager in a retail company should have 3+ years of progressive experience in a customer-centric role with strong management experience, leadership skills, and problem-solving skills. Proven success in enhancing customer engagement and achieving and exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.</p></p><p></p>

<p><h4>Position objective:</h4> <p>Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the store manager in various managerial tasks and taking charge in their absence. The assistant store manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.</p> <h4>Key responsibility:</h4> <strong>Sales and customer focus:</strong><br> <ul> <li>Consider the needs of the customers at all times</li> <li>Implements a high standard of customer focus within the store</li> <li>Leads by example in all aspects of customer service</li> <li>Actively seeks ways to achieve or exceed shop sales targets</li> <li>Ensures all members of team have an understanding of KPIs and targets to be achieved</li> <li>Ensures any promotional offers regarding stock are implemented within the store</li> <li>Implement strategies effectively to drive sales in the store</li> </ul> <strong>Store administration:</strong><br> <ul> <li>Regularly audits own store administration and resolves any issues</li> <li>Implements, within own store, any changes in administration procedure positively and effectively</li> <li>Collaborate with the store manager to set and achieve sales targets</li> <li>Monitor sales performance and analyze key performance indicators (KPIs)</li> <li>Implement sales strategies to maximize revenue and meet business goals</li> <li>Oversee inventory control and merchandising to optimize product availability</li> <li>Ensure accurate stock levels through regular stock checks and replenishment</li> <li>Ensure that the store layout and presentation align with brand standards</li> </ul> <strong>Presentation and management:</strong><br> <ul> <li>Ensure store has the correct stock package and required stock levels to maximize sales potential</li> <li>Ensures high standard of visual merchandising and maintenance amongst all staff</li> <li>Effectively communicates any changes in stock or store layout to all members of the team</li> <li>Ensure that each member follows the retail standard</li> <li>Maintain the back store operation and replenishment of the merchandise</li> </ul> <strong>Staffing & team performance management:</strong><br> <ul> <li>Monitors and manages schedules for salesperson work hours, vacations, and days off</li> <li>Resolves salesperson complaints and concerns and provides ongoing performance feedback, counsels salesperson when necessary</li> <li>Encourage full participation of salesperson in creating store goals and developing plans</li> <li>Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the company</li> <li>Maintain the leave of the staff</li> </ul> <strong>Security:</strong><br> <ul> <li>Ensures security procedures are adhered to throughout the store</li> <li>Maintains a high standard of security awareness regarding stock and money within store</li> </ul> <strong>Other job deliverables:</strong><br> <ul> <li>Carry out corrective action / progressive discipline as necessary</li> <li>Demonstrate dependability, reliability, and punctuality</li> <li>Maintain strict confidence of all employee and employment-related information</li> <li>Demonstrate the highest level of integrity and ethics in all the decision-making process</li> </ul> <h4>Desired experience:</h4> <p>The ideal assistant store manager in a retail company should have 3+ years of progressive experience in a customer-centric role with strong management experience, leadership skills, and problem-solving skills. Proven success in enhancing customer engagement, and achieving and exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.</p></p><p></p>

<p><h4>Position objective:</h4> <p>Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the store manager in various managerial tasks and taking charge in their absence. The assistant store manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.</p> <h4>Key responsibility:</h4> <strong>Sales and customer focus:</strong><br> <ul> <li>Consider the needs of the customers at all times</li> <li>Implements a high standard of customer focus within the store</li> <li>Leads by example in all aspects of customer service</li> <li>Actively seeks ways to achieve or exceed shop sales targets</li> <li>Ensures all members of team have an understanding of KPIs and targets to be achieved</li> <li>Ensures any promotional offers regarding stock are implemented within the store</li> <li>Implement strategies effectively to drive sales in the store</li> </ul> <strong>Store administration:</strong><br> <ul> <li>Regularly audits own store administration and resolves any issues</li> <li>Implements, within own store, any changes in administration procedure positively and effectively</li> <li>Collaborate with the store manager to set and achieve sales targets</li> <li>Monitor sales performance and analyze key performance indicators (KPIs)</li> <li>Implement sales strategies to maximize revenue and meet business goals</li> <li>Oversee inventory control and merchandising to optimize product availability</li> <li>Ensure accurate stock levels through regular stock checks and replenishment</li> <li>Ensure that the store layout and presentation align with brand standards</li> </ul> <strong>Presentation and management:</strong><br> <ul> <li>Ensure store has the correct stock package and required stock levels to maximize sales potential</li> <li>Ensures high standard of visual merchandising and maintenance amongst all staff</li> <li>Effectively communicates any changes in stock or store layout to all members of the team</li> <li>Ensure that each member follows the retail standard</li> <li>Maintain the back store operation and replenishment of the merchandise</li> </ul> <strong>Staffing & team performance management:</strong><br> <ul> <li>Monitors and manages schedules for salesperson work hours, vacations, and days off</li> <li>Resolves salesperson complaints and concerns and provides ongoing performance feedback, counsels salesperson when necessary</li> <li>Encourage full participation of salesperson in creating store goals and developing plans</li> <li>Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the company</li> <li>Maintain the leave of the staff</li> </ul> <strong>Security:</strong><br> <ul> <li>Ensures security procedures are adhered to throughout the store</li> <li>Maintains a high standard of security awareness regarding stock and money within store</li> </ul> <strong>Other job deliverables:</strong><br> <ul> <li>Carry out corrective action / progressive discipline as necessary</li> <li>Demonstrate dependability, reliability, and punctuality</li> <li>Maintain strict confidence of all employee and employment-related information</li> <li>Demonstrate the highest level of integrity and ethics in all the decision-making process</li> </ul> <h4>Desired experience:</h4> <p>The ideal assistant store manager in a retail company should have 3+ years of progressive experience in a customer-centric role with strong management experience, leadership skills, and problem-solving skills. Proven success in enhancing customer engagement, and achieving and exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>About us</strong>&nbsp;</span></p><br><p><span>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.&nbsp;</span></p><br><p><strong>Key Responsibilities</strong><strong>EnMS Implementation &amp; Governance</strong></p><br><ul><li>Support day‑to‑day operation of the EnMS in conformance with ISO 50001:2018 requirements.</li><li>Coordinate implementation of Management Review, internal audit, and external audit actions.</li><li>Maintain EnMS documentation, registers, and records in line with IMS document control requirements.</li></ul><p><strong>EnMT Coordination,&nbsp;Facilitation&nbsp;&amp; Reporting</strong></p><br><ul><li>Plan and coordinate EnMT meetings (quarterly and ad‑hoc); issue agendas, prepare MoMs, and track actions via ATR.</li><li>Ensure timely information flow from assets and functions to the MR and EnMT Chairman.</li><li>Prepare periodic EnMS performance reports, dashboards,&nbsp;analysis, and executive briefs.</li></ul><p><strong>Energy Review, Data &amp; Performance Monitoring</strong></p><br><ul><li>Support development and updates of Energy Review Register, EnBs, EnPIs, EDCP, and Energy Performance Scorecards.</li><li>Coordinate with assets, Metering, and Sustainability to ensure data accuracy, traceability, and punctual reporting.</li><li>Support development of asset‑wise EnPI dashboards (e.g., Power BI / Digital Twin initiatives).</li></ul><p><strong>Improvement Initiatives &amp; Long‑Term Programs</strong></p><br><ul><li>Coordinate identification, prioritization, and tracking of energy improvement initiatives (short‑, medium‑, and long‑term).</li><li>Track implementation against targets and milestones; escalate risks and delays.</li><li>Support preparation and monitoring of the Five‑Year Energy Performance Improvement Plan (2026–2030).</li></ul><p><strong>Audit, Compliance &amp; Assurance</strong></p><br><ul><li>Support internal EnMS audits and ensure timely closure of NCRs with effectiveness checks.</li><li>Maintain and support surveillance and re certification audits.</li><li>Facilitate demonstration of EnMS conformance across support functions (Procurement, Talent Development, Technical Services).</li></ul><p><strong>Awareness, Competence &amp; Engagement</strong></p><br><ul><li>Coordinate EnMS awareness campaigns, policy rollout, and induction of new EnMT members.</li><li>Maintain EnMT competence records and support training programs (Awareness, Internal Auditor, Lead Auditor).</li><li>Liaise with Communications and CI teams to promote energy culture and recognition programs.</li></ul> <p><strong>Required Competence &amp; Experience</strong></p><br><ul><li>Degree in Engineering, Energy, or related discipline</li><li>Strong practical knowledge of ISO 50001:2018&nbsp;(Lead&nbsp;Auditor preferred - or qualify within six months)</li><li>Experience in energy management, operations, or technical services (oil &amp; gas preferred)</li><li>Strong coordination, data analysis, and reporting skills&nbsp;(Excel skills - Power BI skills preferred)</li></ul><p><strong>Moving forward together</strong></p><br><p>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</p><br><p>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</p><br><p>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</p><br> </div>

<p>JOB PURPOSE To provide reliable administrative support to the Human Resources Department with primary responsibility for training coordination, attendance administration and employee records and filing.</p><p>KEY RESPONSIBILITIES</p><p>Recruitment &amp; Onboarding</p><ul><li>Assist in posting job vacancies on recruitment portals and social media platforms.</li><li>Screen resumes and maintain candidate databases.</li><li>Coordinate interviews and communicate with candidates.</li><li>Support employee onboarding activities, including document collection and orientation.</li></ul><p>HR Administration</p><ul><li>Maintain and update employee records and personnel files.</li><li>Assist in preparing employment letters, contracts, and HR-related documentation.</li><li>Ensure accurate filing and record management in compliance with company policies.</li><li>Support HR data entry and report generation.</li><li>Draft internal HR announcements and circulars in Arabic and English.</li><li>Assist in attendance and leaves process.</li></ul><p>Employee Relations</p><ul><li>Support employee engagement initiatives and events.</li><li>Assist in organizing staff communication and welfare activities.</li></ul><p>Training &amp; Development</p><ul><li>Maintain training records and attendance reports.</li><li>Support learning and development programs and workshops.</li></ul><p>Performance Management</p><ul><li>Assist in monitoring performance appraisal timelines.</li><li>Support the collection and consolidation of performance review documentation.</li></ul><p>HR Systems &amp; Reporting</p><ul><li>Update employee information in HRMS.</li><li>Prepare basic HR reports and dashboards as required.</li><li>Support HR projects and continuous improvement initiatives.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>QUALIFICATIONS AND EXPERIENCE Bachelor's Degree in Human Resources, Business Administration or a related field.</p><p>SKILLS AND COMPETENCIES</p><ul><li>Good command of Arabic and English, both spoken and written.</li><li>Good knowledge of MS Office, particularly Excel and Word.</li><li>Good organizational and time management skills.</li><li>Attention to detail and accuracy in data entry and record keeping.</li><li>Good communication and follow-up skills.</li><li>Ability to work as part of a team and to handle information with confidentiality.</li><li>Willingness to learn and to take on new responsibilities.</li></ul>

<p>POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards.</p><p>Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

<p>POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>General Ledger</strong></p><p>Compile and analyze financial information; ensure all expenditures are mapped to the correct account of individual company entities</p><p>Ensure monthly recurring journal entries, such as prepayments, amortization, accruals, and provisions for slow-moving stocks and bad debts, are accounted properly.</p><p>Substantiate financial transactions by auditing documents to ensure all are fully supported</p><p>Ensure all required tasks for the monthly closing of the General Ledger module are completed within the agreed timelines</p><p>Ensure accuracy of financial statements in accordance with GAAP, IFRS, IAS, and compliance to internal policies</p><p>Responsible for General Ledger (GL) account reconciliations of individual company entities as assigned and bank account reconciliations of the group of entities; investigate and resolve financial discrepancies by collecting and analyzing account information</p><p>Reconcile the financial statements prepared (Balance Sheet and P &amp; L) with the MIS final monthly report</p><p>Create monthly accounting reporting packs, including insightful commentaries relating to GL reconciliations</p><p><strong>Reporting, Budgeting &amp; Financial Reviews</strong></p><p>Preparation of monthly &amp; quarterly MIS reports</p><p>Analyzing expenditure trends, investigating and highlighting abnormal variances to facilitate completion of MIS monthly/quarterly reports</p><p>Resolve accounting discrepancies; perform accounts analyses with reasons on significant changes during the month as per the timetable, and report relevant information as necessary</p><p>Make recommendations based on analyses to enhance financial reports and records</p><p>Monitor LPO release for cost control</p><p>Financial reconciliation reviews</p><p><strong>Taxation</strong></p><p>Accurately prepare monthly and quarterly VAT returns for VAT-registered entities</p><p>Work closely with the Procurement Department for the allocation and reconciliation of VAT on imports as reflected in the Federal Tax Authority (FTA) portal</p><p>Ensure VAT returns filing are done, and tax dues paid in a timely manner to prevent any penalty charges for delay</p><p>Prepare VAT returns report schedules, ensure all monthly and quarterly tax reports are fully reconciled with the General Ledger, and maintain complete tax return database in preparation for tax audit by FTA</p><p><strong>Audit and Fixed Assets</strong></p><p>Work with the Line Manager and GL Team to ensure the smooth flow of internal/external audit by providing all the required documents/information in a timely manner</p><p>Ensures the monthly closing of the Fixed Asset module is within the agreed timetable.</p><p>Ensure all assets lying in the clearing account are capitalized/transferred to the main asset account.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualified Accountant (CPA, ACCA, CA) with minimum 5 years relevant general accounting experience in construction or manufacturing environment.</p><p>Sound understanding of accounting principles.</p><p>Strong computerized accounting systems experience – ERP system, etc.</p><p>Ability to accurately prepare daily, weekly, monthly, quarterly and annual reports.</p><p>Strong analytical and problem-solving skills.</p><p>Good communication and interpersonal skills.</p><p>Expertise in Microsoft applications like Word, Advanced Excel and reasonable knowledge of PowerPoint.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Network Security Analyst is responsible for designing, implementing, security controls across the network infrastructure at Muscat Clearing and Depository. This role ensures that all network devices and services comply with the cybersecurity policies and approved security standards. The position also involves protecting the infrastructure. This role will contribute significantly to strengthening overall security and safeguarding critical business operations.</p><p>Policies &amp; procedures: Compliance with the policies and procedures of Muscat Clearing &amp; Depository Company Implement network security strategies in alignment with Muscat Clearing &amp; Depository security policies. Configure and manage Firewalls, Intrusion Detection/Prevention Systems (IDS/IPS), and VPN access. Ensure the security of wired and wireless networks, including the management of encryption keys and security certificates. Monitor compliance with security baselines and apply security updates on a regular basis Manage and monitor user access by implementing Access Control policies. Monitor network activities, analyze security incidents, and address them appropriately Conduct periodic security assessments of networks to identify vulnerabilities and mitigate risks Prepare periodic reports on the network security posture and submit them to management. Coordinate with cybersecurity and information technology teams to implement best practices. Train employees internally on network security policies and the proper use of services.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications and Certifications:</b></p><p>Bachelor s degree in information technology, Network Engineering, or any related field, with 3 to 6 total years of experience in network security or network infrastructure. Experience in managing network devices (Routers, Switches, Firewalls) and network security solutions. Advanced knowledge of network protocols such as TCP/IP, DNS, DHCP, and VPN. Experience with Identity and Access Management (IAM) and Role-Based Access Control (RBAC) systems. Familiarity with international security standards and frameworks such as ISO 27001, NIST, and CIS. Professional certifications such as CCNA Security, CCNP Security, and CEH are considered an added advantage. Strong analytical and incident response skills, with the ability to work effectively under pressure.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Mechanical Inspector is responsible for inspecting and monitoring mechanical works to ensure compliance with approved drawings, technical specifications, quality standards, and project requirements. Conducts site inspections of HVAC, plumbing, fire protection, and other mechanical systems, verifies installation quality, identifies non-conformances, and coordinates with contractors and consultants to ensure works are executed safely and in accordance with applicable codes, standards, and regulations.</p><br><br><p>Hill International, with more than 4,300+ professionals in over 100 offices worldwide, provides program management, project management, construction management, project management oversight, advisory, facilities management, and other consulting services to clients in a variety of market sectors. Engineering News-Record magazine recently ranked Hill as one of the largest program management firms in the world. For more information on Hill, please visit our website at&nbsp;www.hillintl.com.</p><br><p>Hill is exclusively a program, project, and construction management provider, meaning we have one focus as a company: protecting client interests. Free of any potential conflicts, our entire business is geared towards helping clients achieve their desired outcomes. We are dedicated to exceeding expectations throughout the entire construction project lifecycle and adapt to the needs of each assignment to develop tailored approaches and solutions to meet those needs.</p><br><p>Hill is a GISI Consulting Group company, part of the Global Infrastructure Solutions, Inc. (GISI) family of companies. Learn more about GISI Consulting Group at&nbsp;www.gisiconsulting.com.</p><br><p><b>Hill International is an Equal Opportunity Employer/Veteran/Disabled</b><br><u>Note</u>:&nbsp;<i>This job description is intended to provide an indication of the nature and levels of work, knowledge, skills, abilities and other essential functions to be carried out as part of fulfilling the role mentioned in the job title. Various other duties as required.</i></p><br><br>Responsibilities:<br><ul><li><p><span><span>Inspect installation of HVAC systems, ductwork, chillers, AHUs, and exhaust systems.</span></span></p><br></li><li><p><span><span>Verify installation of plumbing and drainage lines, pumps, and valves.</span></span></p><br></li><li><p><span><span>Oversee firefighting installations, including sprinkler systems and fire pumps.</span></span></p><br></li><li><p><span><span>Review mechanical IRs and confirm works are ready for inspection.</span></span></p><br></li><li><p><span><span>Ensure installations are in line with shop drawings, specs, and method statements.</span></span></p><br></li><li><p><span><span>Witness testing and commissioning of systems (pressure tests, flow rates, BMS functionality).</span></span></p><br></li><li><p><span><span>Coordinate with electrical and structural inspectors during MEP coordination.</span></span></p><br></li><li><p><span><span>Identify and report defective or non-compliant mechanical works (NCRs).</span></span></p><br></li><li><p><span><span>Maintain accurate records of inspection activities and material verifications.</span></span></p><br></li><li><p><span><span>Support final testing, commissioning, and snagging processes.&nbsp;</span></span></p><br></li><li><p><span><span>Perform other duties as assigned by the line manager/supervisor.</span></span></p><br></li></ul><br>Qualifications:<br><ul><li><span><span>Diploma or Degree in Mechanical Engineering.</span></span></li><li><span><span>Minimum 7 years of mechanical inspection experience in large-scale or recreational projects.</span></span></li><li><span><span>Strong understanding of MEP systems integration, testing procedures, and mechanical standards (ASHRAE, SMACNA, NFPA).</span></span></li><li><span><span>Experience with pool systems, filtration, and ride hydraulics is an advantage.</span></span></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Electrical Inspector is responsible for inspecting and monitoring electrical installation works to ensure compliance with approved drawings, technical specifications, quality standards, and project requirements. Conducts site inspections of power distribution, lighting, low-current systems, and related electrical infrastructure, verifies installation quality, identifies non-conformances, and coordinates with contractors and consultants to ensure works are completed safely and in accordance with applicable codes, standards, and regulations.</p><br><br><p>Hill International, with more than 4,300+ professionals in over 100 offices worldwide, provides program management, project management, construction management, project management oversight, advisory, facilities management, and other consulting services to clients in a variety of market sectors. Engineering News-Record magazine recently ranked Hill as one of the largest program management firms in the world. For more information on Hill, please visit our website at&nbsp;www.hillintl.com.</p><br><p>Hill is exclusively a program, project, and construction management provider, meaning we have one focus as a company: protecting client interests. Free of any potential conflicts, our entire business is geared towards helping clients achieve their desired outcomes. We are dedicated to exceeding expectations throughout the entire construction project lifecycle and adapt to the needs of each assignment to develop tailored approaches and solutions to meet those needs.</p><br><p>Hill is a GISI Consulting Group company, part of the Global Infrastructure Solutions, Inc. (GISI) family of companies. Learn more about GISI Consulting Group at&nbsp;www.gisiconsulting.com.</p><br><p><b>Hill International is an Equal Opportunity Employer/Veteran/Disabled</b><br><u>Note</u>:&nbsp;<i>This job description is intended to provide an indication of the nature and levels of work, knowledge, skills, abilities and other essential functions to be carried out as part of fulfilling the role mentioned in the job title. Various other duties as required.</i></p><br><br>Responsibilities:<br><ul><li><p><span><span>Inspect installation of LV/MV electrical systems, conduits, panels, and terminations.</span></span></p><br></li><li><p><span><span>Ensure compliance with approved electrical drawings and specifications.</span></span></p><br></li><li><p><span><span>Verify IRs are aligned with work completion and readiness for inspection.</span></span></p><br></li><li><p><span><span>Monitor correct installation of cable trays, earthing systems, and devices.</span></span></p><br></li><li><p><span><span>Ensure fire alarm, data, lighting control, and power systems meet quality standards.</span></span></p><br></li><li><p><span><span>Witness testing and commissioning activities including insulation resistance, continuity, and grounding.</span></span></p><br></li><li><p><span><span>Raise NCRs and track rectification measures related to electrical works.</span></span></p><br></li><li><p><span><span>Coordinate closely with mechanical and architectural inspectors on shared spaces and false ceiling areas.</span></span></p><br></li><li><p><span><span>Ensure adherence to local electrical codes (e.g., IEC, NEC) and safety regulations.</span></span></p><br></li><li><p><span><span>Document and report inspection findings and contractor performance.&nbsp;</span></span></p><br></li><li><p><span><span>Perform other duties as assigned by the line manager/supervisor.</span></span></p><br></li></ul><br>Qualifications:<br><ul><li><span><span>Diploma or Degree in Electrical Engineering.</span></span></li><li><span><span>7+ years of inspection experience in complex projects (theme parks, hospitals, or airports preferred).</span></span></li><li><span><span>Familiarity with ride systems, show lighting, and life safety electrical systems is a plus.</span></span></li><li><span><span>Strong understanding of testing protocols and international electrical standards.</span></span></li></ul> </div>

<p><h4>Position summary</h4> <p>Follow all company policies and procedures; protect company assets. Address guests’ service needs. Exchange information with other employees using electronic devices. Develop and maintain positive working relationships with others.</p> <p>Communicate with other IS personnel to troubleshoot and resolve technical problems or issues related to computer software and systems, internet access, hardware and peripheral equipment. Refer major problems or defective products to vendors or technicians. Respond to program error messages by finding and correcting problems or terminating the program. Enter commands and activate controls on computer and peripheral equipment. Inspect, test, and diagnose computer equipment and systems. Maintain inventory of all technology devices. Maintain computer networks, support server system(s), and supporting software. Provide network communications support. Maintain and upgrade hardware, software and website technical architecture related to hardware and telecommunication connectivity. Perform system backups. Provide end-user support. Manage user accounts, including set up, removal, and resetting passwords in order to ensure confidentiality and proper use. Install, configure, and modify workstations. Modify workstations, including set up of cables, desktop computers, laptops, docking stations, and printers. Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Secure all backup tapes and computer/telephone rooms. Educate users regarding procedures for securing Personal Identifiable Information (PII). Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> At least 1 year of related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION DESCRIPTION: Position Title: Sr. Instrument Technician Reports to: Instrument Supervisor Department: Maintenance and Operation Department Location: Duqm/Ras Markaz</p><p>JOB PURPOSE: Take job order for maintenance services and overhauls of all Instrumentation &amp; Control equipment and related systems like Compressors, pumps, generators, tanks system and any rotating or static equipment located in the Terminal. In addition, to ensure maintenance activities are carried out as planned within preset time, high quality and as per HSE standards in order to maintain high reliability &amp; availability of Instrument equipment.</p><p>The position will act in accordance with OTTCO s Mission, Vision, Values &amp; Strategies, as well as, policies,</p><p>guidelines and international standards, supported by an IT Technology platform, HSE standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p><p>REPORTING STRUCTURE: Number of Staff Supervised Direct Reports: 0 Total: 0</p><p>KEY RESPONSIBILITIES:</p><p>Perform all Instrumentation activities role in Tank Terminal Industry &amp; Duqm Petrochemical Terminal.</p><p>Prepare and signatory for Permit to Work activities within area of responsibility as licensed and advised by Supervisor and perform operations and maintenance activities in accordance with established company Quality Systems and manufacturers' practices and procedures.</p><p>Ensure the availability of instrumentation, analyzers, control systems, and communication systems in the area, including the best work practices in maintenance.</p><p>Install, maintain, repair, overhaul, calibrate, and test various industrial instruments such as control valves, transmitters, DCS, Fire and Gas Systems, ESD systems, and pressure controls.</p><p>Preform and control all work related to instrument maintenance and calibration and analyze periodic maintenance reports to improve section efficiency.</p><p>Maintain all instrumentation drawings in as-built condition and ensure any modifications are reflected accurately.</p><p>Update, maintain detailed records of maintenance, calibration, and repair activities. Document any modifications made to systems and update technical manuals and drawings as necessary.</p><p>Report any failures of safety-critical elements as per OTTCO standards and oversee the instrumentation side in all assigned locations.</p><p>Maintain a high level of safety awareness and standards in all daily duties and tasks and guide the subordinate staff on safe working practices.</p><p>Report daily activity status and work progress to the Instrument Supervisor and assist in planning, coordinating, and controlling instrumentation work activities.</p><p>Continuously review Instrumentation and Control equipment to identify improvements in operability, reliability, safety, and integrity, and provide written feedback to the Instrument Supervisor.</p><p>Maintain close communication with the Instrument Supervisor prior to work execution and support them by providing leadership, mentoring, and training to Instrument Technicians.</p><p>Coordinate and supervise the work of Instrument Technicians and any sub-contractors personnel working on the terminal facilities associated with the Instrument &amp; Control facilities.</p><p>Promptly respond to callouts for any system or equipment failures, ensuring timely resolution of issues to minimize downtime and maintain operational efficiency.</p><p>Implement the Preventive Maintenance (PM) plan, manage work backlogs and maintain the maintenance KPI.</p><p>Ensure that instrumentation maintenance history and reports are updated in SAP (CMMS), maintenance digitalization and critical issues and repetitive failures by implementing Root Cause Analysis (RCA) recommendations.</p><p>Provide technical support during plant shutdowns</p><p>Participate in instrumentation-related projects, including upgrades, retrofits, and new installations.</p><p>Train and mentor junior technicians, providing guidance and support to help them develop their skills and knowledge.</p><p>Interface with other maintenance/service department staff to coordinate breakdown or routine maintenance work on facilities and plants.</p><p>Full utilization of the use of SAP software to manage the day-to-day planning and scheduling of maintenance activities, ensuring quality control of the work is done and accomplished successfully.</p><p>Effective utilization of service laptops and field-related software, including PLC, TGS, and other instrumentation and control systems, to support day-to-day maintenance activities, diagnostics, troubleshooting, and system monitoring, ensuring work quality, system integrity, and successful task completion.</p><p>Manage spare parts inventory and ensure the availability for overhauls and emergency maintenance critical spares, follow up on spare status to support timely and high-quality work execution, and inspect newly purchased materials and spares upon receipt to ensure compliance with required specifications.</p><p>Ensure all required critical &amp; normal consumables are identified, ordered and stocked at stores.</p><p>Maintain tools and equipment s to be fully operational and in good working order.</p><p>Demonstrate familiarity with QHSE policies, objectives, procedures, and related record-keeping requirements.</p><p>Maintain awareness of emergency preparedness and response measures, as well as the implications of non-conformance with the Integrated Management System requirements, including failure to meet organizational compliance obligations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum Qualifications for this position is Diploma in Instrumentation and Control Engineering or equivalent.</p><p>Excellent knowledge of written, read, and spoken English (required) | Arabic - Native (desirable)</p><p>5+ years of experience in Instrumentation and Control Maintenance activities preferably at Oil and Gas Industry</p><p>Background in Instrumentation maintenance best practices.</p><p>requirements, Oil/Gas process &amp; systems procedures and practices</p><p>A good knowledge of relevant operations, HSE requirements, Oil/Gas process &amp; systems procedures and practices.</p><p>Ability to perform as a team player.</p><p>Self-motivated and dependable, demonstrating strong initiative.</p><p>Ability to perform as a team player.</p><p>Ability to deal with change and demonstrate flexibility as required</p><p></p></section>