Day Shift Jobs in Oman
859 Jobs Found
<p>To oversee and manage the day-to-day financial operations of ADC, ensuring the accurate and timely processing of accounts payable, accounts receivable, and general ledger accounting, while maintaining robust internal controls and compliance frameworks. The role is responsible for driving operational efficiency across transactional finance functions, ensuring the integrity of financial records, and supporting the delivery of accurate financial reporting in alignment with ADCs policies and standards, always safeguarding the organization s financial health and operational continuity</p><p>KEY ACCOUNTABILITIES:</p><p>Description</p><p>Strategy Formulation</p><p>Contribute to the formulation and implementation of the departmental strategy and plans to ensure alliance with ADC s business line needs and objectives.</p><p>Leadership</p><p>Manage department staff by overseeing their performance management, recruitment, training and development to ensure high level of engagement and motivated work environment.</p><p>Sourcing of Funds</p><p>Oversee the monitoring of the cash forecasting, investment, and reporting of each category of funds to ensure efficient debt and cash management for concerned projects in consistency with ADC s policies.</p><p>Engage private investors, government bodies and foreign investors to source funds for the realization of ADC s visions.</p><p>Formulate a cash flow matrix to monitor the flow of funds and the return on investment to the investors and the stakeholders.</p><p>Financial Accounting</p><p>Direct the preparation of financial statements.</p><p>Review charts of accounts and propose any new accounts.</p><p>Implement any new IFRS standards and make the required changes.</p><p>Internal Control and Audit</p><p>Monitor all internal controls to ensure the company s assets are safeguarded, financial risks are minimized, and all statutory requirements are met.</p><p>Review all internal controls through external audits and monitor the financial effectiveness of internal systems.</p><p>Audit Liaisons</p><p>Engage external auditing agencies for handling the audit processes and co-ordinate the entire process for the various departments.</p><p>Risk Management</p><p>Recognition of risk, risk assessment, developing strategies to manage it and mitigation of risk using managerial resources.</p><p>Mapping out the following: the social scope of risk management, the identity and objectives of stakeholders, and the basis upon which risks will be evaluated as well as constraints.</p><p>Change Management</p><p>Manage and oversee change in policies through continuous improvement of departmental systems, processes and practices considering international leading practices, changes in international standards and in the business environment, and recommend actions.</p><p>Policies, Systems, Processes & Procedures</p><p>Develop and oversee the implementation of departmental policies, procedures and controls covering all areas of department activity so that all relevant procedural/ legislative requirements and standards are fulfilled while delivering a quality, cost-effective service in a consistent manner.</p><p>Quality, Health, Safety, & Environment</p><p>Ensure compliance to all relevant quality, health, safety and environmental management procedures and controls in all general ledger accounting activities to guarantee employee safety, compliance, delivery of high-quality products/ service and a responsible environmental attitude.</p><p>Reports</p><p>Ensure that all departmental reports are prepared in a timely and accurate manner to meet ADC policies and standards, and department requirements.</p><p>Any ADHOC task as on required by the line manager.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in finance</li><li>Preferably MBA or equivalent post-graduate qualification from an internationally recognized business school</li><li>ACCA or CIMA is a plus</li><li>7 years experience working in Finance Department of a large sized process/manufacturing industry, with a minimum of 5 years of experience in a supervisory role.</li><li>Skills</li><li>Knowledge of Ship Repairing processes</li><li>Functioning of various departments</li><li>Financial guidelines and accounting</li><li>Taxation guidelines of Oman</li><li>Risk management</li><li>(IFRS)</li><li>ACCA CIMA</li></ul>
<p><br></p><p>JOB PURPOSE: To oversee and manage the day-to-day financial operations of ADC, ensuring the accurate and timely processing of accounts payable, accounts receivable, and general ledger accounting, while maintaining robust internal controls and compliance frameworks. The role is responsible for driving operational efficiency across transactional finance functions, ensuring the integrity of financial records, and supporting the delivery of accurate financial reporting in alignment with ADCs policies and standards, always safeguarding the organization s financial health and operational continuity</p><p>KEY ACCOUNTABILITIES:</p><p>Description</p><p>Strategy Formulation</p><p>Contribute to the formulation and implementation of the departmental strategy and plans to ensure alliance with ADC s business line needs and objectives.</p><p>Leadership</p><p>Manage department staff by overseeing their performance management, recruitment, training and development to ensure high level of engagement and motivated work environment.</p><p>Sourcing of Funds</p><p>Oversee the monitoring of the cash forecasting, investment, and reporting of each category of funds to ensure efficient debt and cash management for concerned projects in consistency with ADC s policies.</p><p>Engage private investors, government bodies and foreign investors to source funds for the realization of ADC s visions.</p><p>Formulate a cash flow matrix to monitor the flow of funds and the return on investment to the investors and the stakeholders.</p><p>Financial Accounting</p><p>Direct the preparation of financial statements.</p><p>Review charts of accounts and propose any new accounts.</p><p>Implement any new IFRS standards and make the required changes.</p><p>Internal Control and Audit</p><p>Monitor all internal controls to ensure the company s assets are safeguarded, financial risks are minimized, and all statutory requirements are met.</p><p>Review all internal controls through external audits and monitor the financial effectiveness of internal systems.</p><p>Audit Liaisons</p><p>Engage external auditing agencies for handling the audit processes and co-ordinate the entire process for the various departments.</p><p>Risk Management</p><p>Recognition of risk, risk assessment, developing strategies to manage it and mitigation of risk using managerial resources.</p><p>Mapping out the following: the social scope of risk management, the identity and objectives of stakeholders, and the basis upon which risks will be evaluated as well as constraints.</p><p>Change Management</p><p>Manage and oversee change in policies through continuous improvement of departmental systems, processes and practices considering international leading practices, changes in international standards and in the business environment, and recommend actions.</p><p>Policies, Systems, Processes & Procedures</p><p>Develop and oversee the implementation of departmental policies, procedures and controls covering all areas of department activity so that all relevant procedural/ legislative requirements and standards are fulfilled while delivering a quality, cost-effective service in a consistent manner.</p><p>Quality, Health, Safety, & Environment</p><p>Ensure compliance to all relevant quality, health, safety and environmental management procedures and controls in all general ledger accounting activities to guarantee employee safety, compliance, delivery of high-quality products/ service and a responsible environmental attitude.</p><p>Reports</p><p>Ensure that all departmental reports are prepared in a timely and accurate manner to meet ADC policies and standards, and department requirements.</p><p>Any ADHOC task as on required by the line manager.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in finance</li><li>Preferably MBA or equivalent post-graduate qualification from an internationally recognized business school</li><li>ACCA or CIMA is a plus</li><li>7 years experience working in Finance Department of a large sized process/manufacturing industry, with a minimum of 5 years of experience in a supervisory role.</li><li>Knowledge of Ship Repairing processes</li><li>Functioning of various departments</li><li>Financial guidelines and accounting</li><li>Taxation guidelines of Oman</li><li>Risk management</li><li>(IFRS)</li><li>ACCA</li><li>CIMA</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: high school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p><p></p></section>
<ul><li>Ensure compliance with <strong>Oman Labour Law and Ministry of Labour requirements</strong>.</li><li>Handle employee contracts, joining formalities, transfers, resignations, terminations, leave, attendance, and other HR procedures.</li><li>Manage work permits, labour clearances, visas, employee documentation, and related government procedures.</li><li>Maintain accurate and up-to-date employee records and HR documentation.</li><li>Handle employee grievances, disciplinary matters, conflicts, and workplace issues professionally.</li><li>Coordinate with government authorities and relevant departments whenever required.</li><li>Develop and implement HR policies, procedures, and internal controls.</li><li>Support recruitment, manpower planning, onboarding, and employee retention.</li><li>Monitor attendance, overtime, leave, and other employee-related matters.</li><li>Provide practical HR solutions to management and employees.</li><li>Stay updated with changes in <strong>Oman Labour Law, Ministry of Labour regulations, and other applicable government requirements</strong>.</li><li>Maintain confidentiality of employee and company information.</li></ul><p>Candidate Requirements</p><ul><li><strong>Minimum 3–5 years of proven experience as an HR Manager or in a senior HR position.</strong></li><li>Strong practical knowledge of <strong>Oman Labour Law and Ministry of Labour procedures</strong>.</li><li>Hands-on experience in managing HR operations independently.</li><li>Strong problem-solving and decision-making abilities.</li><li>Quick learner with the ability to adapt to new systems and procedures.</li><li>Good communication and interpersonal skills.</li><li>Ability to deal professionally with employees at different levels.</li><li>Strong organizational and time-management skills.</li><li>Proactive attitude with a practical and solution-oriented approach.</li><li>Ability to work under pressure and handle multiple HR matters simultaneously.</li><li>Good knowledge of HR documentation, policies, procedures, and compliance requirements.</li><li>Proficiency in MS Office and HR systems is preferred.</li><li><strong>Candidates currently based in Oman with relevant local HR experience will be preferred.</strong></li></ul><p>What We Are Looking For</p><p>We are looking for someone who is <strong>hands-on, responsible, practical, and solution-oriented</strong>, rather than someone who only has theoretical HR knowledge.</p><p>The successful candidate should be able to identify problems, understand the situation quickly, take appropriate action, and provide practical solutions while ensuring compliance with Omani labour regulations.</p><p>' data-parsley-minlength='10' data-parsley-minlength-message='أدنى حد هو 10 حرف' errorMessage='' ></p><p>We are looking for an experienced and proactive <strong>HR Manager</strong> to join our team in Oman. The ideal candidate should have strong practical experience in human resources, excellent problem-solving skills, and a thorough understanding of <strong>Oman Labour Law and Ministry of Labour procedures</strong>.</p><p>The candidate must be a hands-on HR professional who can independently manage day-to-day HR operations, handle employee matters effectively, and ensure full compliance with applicable Omani regulations.</p><p>Key Responsibilities</p><ul><li>Manage the company's complete HR operations and employee lifecycle.</li><li>Ensure compliance with <strong>Oman Labour Law and Ministry of Labour requirements</strong>.</li><li>Handle employee contracts, joining formalities, transfers, resignations, terminations, leave, attendance, and other HR procedures.</li><li>Manage work permits, labour clearances, visas, employee documentation, and related government procedures.</li><li>Maintain accurate and up-to-date employee records and HR documentation.</li><li>Handle employee grievances, disciplinary matters, conflicts, and workplace issues professionally.</li><li>Coordinate with government authorities and relevant departments whenever required.</li><li>Develop and implement HR policies, procedures, and internal controls.</li><li>Support recruitment, manpower planning, onboarding, and employee retention.</li><li>Monitor attendance, overtime, leave, and other employee-related matters.</li><li>Provide practical HR solutions to management and employees.</li><li>Stay updated with changes in <strong>Oman Labour Law, Ministry of Labour regulations, and other applicable government requirements</strong>.</li><li>Maintain confidentiality of employee and company information.</li></ul><p>Candidate Requirements</p><ul><li><strong>Minimum 3–5 years of proven experience as an HR Manager or in a senior HR position.</strong></li><li>Strong practical knowledge of <strong>Oman Labour Law and Ministry of Labour procedures</strong>.</li><li>Hands-on experience in managing HR operations independently.</li><li>Strong problem-solving and decision-making abilities.</li><li>Quick learner with the ability to adapt to new systems and procedures.</li><li>Good communication and interpersonal skills.</li><li>Ability to deal professionally with employees at different levels.</li><li>Strong organizational and time-management skills.</li><li>Proactive attitude with a practical and solution-oriented approach.</li><li>Ability to work under pressure and handle multiple HR matters simultaneously.</li><li>Good knowledge of HR documentation, policies, procedures, and compliance requirements.</li><li>Proficiency in MS Office and HR systems is preferred.</li><li><strong>Candidates currently based in Oman with relevant local HR experience will be preferred.</strong></li></ul><p>What We Are Looking For</p><p>We are looking for someone who is <strong>hands-on, responsible, practical, and solution-oriented</strong>, rather than someone who only has theoretical HR knowledge.</p><p>The successful candidate should be able to identify problems, understand the situation quickly, take appropriate action, and provide practical solutions while ensuring compliance with Omani labour regulations.<br><br> </p>
<h2 class="h5">Job description</h2>
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><ul><li>Monitor and report on Fleet Partner Rider activity within allocated zones, flagging suspicious behaviour and potential fraud cases to the Supervisor for escalation.</li><li>Support the day-to-day operational compliance of Fleet Partner Riders, ensuring adherence to platform policies and standard operating procedures.</li><li>Assist in the execution of anti-fraud controls during live operations, identifying anomalies and escalating findings in a timely manner.</li><li>Conduct regular on-ground site visit audits and spot checks across allocated zones to verify Fleet Partner Rider behaviour and operational compliance.</li><li>Act as a point of contact for Fleet Partner Riders on compliance-related queries, ensuring clear and consistent communication of policies and expectations.</li><li>Support the end-to-end process for Fleet Partner Rider-level cancellation fraud, contributing to data gathering, documentation, and follow-up actions.</li><li>Maintain accurate and up-to-date records of compliance incidents, fraud cases, and audit findings, ensuring proper documentation at all times.</li><li>Provide regular updates to the Supervisor on operational compliance status, open cases, and any emerging patterns observed on the ground.</li><li>Collaborate with internal teams as directed, supporting cross-functional initiatives related to fraud</li><li>and operational compliance.</li><li>Adhere to and support the continuous improvement of fraud detection and operational compliance</li><li>SOPs, flagging recommendations to the Supervisor.</li><li>Assist in the execution of special compliance and fraud-related projects, meeting agreed timelines and quality standards.</li><li>Support wider operations and team requirements as directed by the Supervisor or line management.</li></ul><br>Qualifications<br><ul><li>Bachelor's Degree</li><li>2-3 years of experience in food/grocery tech industry is highly preferred.</li><li>Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc.</li><li>Strong communication skills, both written and verbal. English and Arabic is a must. Urdu is a plus.</li><li>Influencer and a negotiation with good public speaking and presentation skills.</li><li> People management skills: Experience of managing bigger group of people.</li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
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<br>About the opportunity<br><ul><li>Monitor and report on Fleet Partner Rider activity within allocated zones, flagging suspicious behaviour and potential fraud cases to the Supervisor for escalation.</li><li>Support the day-to-day operational compliance of Fleet Partner Riders, ensuring adherence to platform policies and standard operating procedures.</li><li>Assist in the execution of anti-fraud controls during live operations, identifying anomalies and escalating findings in a timely manner.</li><li>Conduct regular on-ground site visit audits and spot checks across allocated zones to verify Fleet Partner Rider behaviour and operational compliance.</li><li>Act as a point of contact for Fleet Partner Riders on compliance-related queries, ensuring clear and consistent communication of policies and expectations.</li><li>Support the end-to-end process for Fleet Partner Rider-level cancellation fraud, contributing to data gathering, documentation, and follow-up actions.</li><li>Maintain accurate and up-to-date records of compliance incidents, fraud cases, and audit findings, ensuring proper documentation at all times.</li><li>Provide regular updates to the Supervisor on operational compliance status, open cases, and any emerging patterns observed on the ground.</li><li>Collaborate with internal teams as directed, supporting cross-functional initiatives related to fraud</li><li>and operational compliance.</li><li>Adhere to and support the continuous improvement of fraud detection and operational compliance</li><li>SOPs, flagging recommendations to the Supervisor.</li><li>Assist in the execution of special compliance and fraud-related projects, meeting agreed timelines and quality standards.</li><li>Support wider operations and team requirements as directed by the Supervisor or line management.</li></ul><br>What you need to be successful<br><ul><li>Bachelor's Degree</li><li>2-3 years of experience in food/grocery tech industry is highly preferred.</li><li>Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc.</li><li>Strong communication skills, both written and verbal. English and Arabic is a must. Urdu is a plus.</li><li>Influencer and a negotiation with good public speaking and presentation skills.</li><li> People management skills: Experience of managing bigger group of people.</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Nama Water Services (Oman Water and Wastewater Services Company) is pleased to announce a "Training for Employment" , in collaboration with its contracted companies that offer permanent job opportunities in the water and wastewater sector.</p><p><strong>Job Purpose</strong></p><p>The CCB Functional Support role is responsible for providing functional and operational support for the CCB system, ensuring smooth day-to-day system operations, assisting users, and supporting business processes through effective system usage and coordination with technical teams.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide functional support for CCB system users and ensure smooth system operation.</li><li>Handle user inquiries, incidents, and service requests related to the system.</li><li>Assist in troubleshooting and resolving functional and basic system issues.</li><li>Support users in system navigation, data entry, and transaction processing.</li><li>Monitor system usage and report issues or irregularities to relevant teams.</li><li>Coordinate with technical teams for escalation and resolution of complex issues.</li><li>Support system testing, upgrades, enhancements, and implementation activities.</li><li>Maintain user manuals, documentation, and support procedures.</li><li>Ensure data accuracy and proper system usage across departments.</li><li>Assist in training new users and supporting onboarding activities.</li></ul><p><strong>Working Conditions</strong></p><p>Office-based work environment. Coordination with multiple departments and occasional extended support during system issues.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications</strong></p><p>Bachelor s Degree in Information Technology, Computer Science, Information Systems, Business Administration, or a related field.</p><p><strong>Experience</strong></p><p>Practical Experience: 0 (No prior work experience required)</p><p>Fresh graduates are welcome to apply.</p><p><strong>Technical Skills</strong></p><ul><li>Basic understanding of enterprise systems (CCB system knowledge is an advantage).</li><li>Familiarity with system support and troubleshooting concepts.</li><li>Basic knowledge of Microsoft Office applications.</li><li>Ability to learn and adapt to new systems quickly.</li><li>Understanding of data entry and system workflows.</li></ul><p><strong>Soft Skills</strong></p><ul><li>Strong communication and interpersonal skills.</li><li>Good problem-solving abilities.</li><li>Attention to detail and accuracy.</li><li>Ability to work under supervision and follow procedures.</li><li>Teamwork and customer service mindset.</li></ul><p><strong>Application Note</strong> :</p><ul><li>The applicant must be a job seeker.</li><li>The applicant must be an Omani national.</li><li>For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement.</li><li>The applicant must not have previously benefited from any training program funded by either the public or private sector.</li><li>The applicant must have no more than three (3) years of work experience.</li><li>The applicant must not be more than 38 years of age</li><li>The closing date is 3rd August 2026.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Shall be HNC or HND or graduate in Electrical Engineering or equivalent. Fluent spoken and written English and PC literate. Shall have Knowledge in Ex requirements. Shall be thoroughly familiar with electrical design packages, construction activities, materials of construction, construction methods and international standards for electrical design. Shall demonstrate hands on experience in testing of electrical equipment installation, pre-commissioning and commissioning, SAT/ Pre-commissioning of Switchgears, Transformers, Motors, Generators, cable laying, jointing and termination activities Shall be thoroughly familiar with Overhead line (OHL) activities shall fulfil requirements listed above and additional requirements as below Shall be skilled with the good construction practice in OHL material and construction, familiar/ Expertise with Material Inspection of OHL materials and Accessories, related Inspection and testing, Cable jointing, Termination, Hi potential Electrical Test, Root cause analysis. Implement QA/QC activities including those of sub-suppliers works in accordance with approved ITPs and procedures, method statements and other Contract documents. Prepare and sign-off applicable records for quality surveillance/ inspections/ tests. Maintain records of calibration, inspection and testing equipment. Ensure availability of appropriate version of applicable work documents. Witness qualification procedures, tests and certify the results Provide feed-back to Site Quality Engineer or next immediate authority in quality organization chart (where SQE is not identified) on the day-to-day quality issues.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Shall be HNC or HND or graduate in Electrical Engineering or equivalent. Fluent spoken and written English and PC literate. Shall have Knowledge in Ex requirements. Shall be thoroughly familiar with electrical design packages, construction activities, materials of construction, construction methods and international standards for electrical design. Shall demonstrate hands on experience in testing of electrical equipment installation, pre-commissioning and commissioning, SAT/ Pre-commissioning of Switchgears, Transformers, Motors, Generators, cable laying, jointing and termination activities Shall be thoroughly familiar with Overhead line (OHL) activities shall fulfil requirements listed above and additional requirements as below Shall be skilled with the good construction practice in OHL material and construction, familiar/ Expertise with Material Inspection of OHL materials and Accessories, related Inspection and testing, Cable jointing, Termination, Hi potential Electrical Test, Root cause analysis.</p><p></p></section>
<p><h4>About the role</h4>
<p>We’re hiring a customer service representative (CSR) to handle high-volume customer support across phone, email, and chat.<br>
You’ll be the frontline voice of the company, responsible for:</p>
<ul>
<li>Resolving customer issues quickly</li>
<li>Delivering a positive support experience</li>
<li>Maintaining strong communication under pressure</li>
</ul>
<p>If you’re someone who is empathetic, organized, and thrives in fast-paced environments, this role is for you.</p>
<h4>What you’ll own</h4>
<p><strong>Customer interaction & issue resolution</strong></p>
<ul>
<li>Handle 50–100 daily support tickets using platforms like:</li>
<ul>
<li>Zendesk</li>
<li>Freshdesk</li>
<li>Salesforce Service Cloud</li>
</ul>
<li>Respond via:</li>
<ul>
<li>Phone</li>
<li>Email</li>
<li>Live chat</li>
<li>Social channels</li>
</ul>
<li>Aim for first-contact resolution (FCR)</li>
<li>Escalate complex issues to Tier 2 or technical teams</li>
</ul>
<p><strong>Ticket & SLA management</strong></p>
<ul>
<li>Prioritize tickets based on urgency and SLA requirements</li>
<li>Track and manage open cases to ensure timely resolution</li>
<li>Document all interactions clearly in the system</li>
<li>Maintain organized and complete ticket records</li>
</ul>
<p><strong>Knowledge base & efficiency</strong></p>
<ul>
<li>Update internal knowledge bases and FAQs</li>
<li>Create and improve:</li>
<ul>
<li>Response templates</li>
<li>Macros</li>
</ul>
<li>Help reduce repetitive tickets through better documentation</li>
</ul>
<p><strong>Customer experience & feedback</strong></p>
<ul>
<li>Communicate with empathy and professionalism</li>
<li>Capture customer feedback (CSAT, NPS)</li>
<li>Identify recurring issues and flag trends</li>
<li>Escalate negative experiences for quick resolution</li>
</ul>
<p><strong>Collaboration</strong></p>
<ul>
<li>Work closely with:</li>
<ul>
<li>Product</li>
<li>Engineering</li>
<li>Operations teams</li>
</ul>
<li>Provide insights to improve customer experience and product quality</li>
</ul>
<p><strong>Compliance & quality</strong></p>
<ul>
<li>Ensure compliance with:</li>
<ul>
<li>GDPR</li>
<li>HIPAA (if applicable)</li>
</ul>
<li>Maintain confidentiality when handling customer data</li>
<li>Follow quality standards for all interactions</li>
</ul>
<h4>What success looks like</h4>
<ul>
<li>High first-contact resolution rates</li>
<li>Fast response and resolution within SLA</li>
<li>Strong customer satisfaction (CSAT ? 90%)</li>
<li>Clean, organized ticket management</li>
<li>Positive feedback from customers and leadership</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>Patient, empathetic, and customer-focused</li>
<li>Strong communicator (written and verbal)</li>
<li>Comfortable handling high ticket volumes</li>
<li>Organized and detail-oriented</li>
<li>Resilient under pressure</li>
<li>Adaptable across different industries and customer types</li>
</ul>
<h4>Requirements (must-have)</h4>
<p><strong>Experience</strong></p>
<ul>
<li>1–2+ years in:</li>
<ul>
<li>Customer service</li>
<li>Call center</li>
<li>Support roles</li>
</ul>
<li>Experience using at least one platform:</li>
<ul>
<li>Zendesk</li>
<li>Freshdesk</li>
<li>Salesforce Service Cloud</li>
</ul>
</ul>
<p><strong>Skills</strong></p>
<ul>
<li>Strong typing and multitasking ability</li>
<li>Excellent written and verbal English</li>
<li>Proficiency with:</li>
<ul>
<li>Microsoft Office</li>
<li>Google Workspace</li>
</ul>
<li>Ability to manage multiple tickets and priorities simultaneously</li>
</ul>
<p><strong>Nice to have</strong></p>
<ul>
<li>Multilingual support experience</li>
<li>Industry exposure:</li>
<ul>
<li>SaaS</li>
<li>E-commerce</li>
<li>Healthcare</li>
<li>Finance</li>
</ul>
<li>Experience in KPI-driven environments</li>
<li>Familiarity with:</li>
<ul>
<li>Chatbots</li>
<li>AI-powered support tools</li>
</ul>
</ul>
<h4>Tools you’ll use</h4>
<ul>
<li>Zendesk / Freshdesk / Salesforce Service Cloud</li>
<li>Email & chat systems</li>
<li>Knowledge base tools</li>
<li>Internal collaboration platforms</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review and prioritize incoming tickets</li>
<li>Respond to customer inquiries across channels</li>
<li>Resolve issues or escalate when needed</li>
<li>Update knowledge base with new solutions</li>
<li>Collaborate with internal teams on complex cases</li>
<li>Track feedback and improve support quality</li>
<li>Clear or update ticket queue before end of day</li>
</ul>
<p>In short:<br>
You ensure every customer interaction ends with clarity, professionalism, and resolution.</p>
<h4>Key metrics (KPIs)</h4>
<ul>
<li>First contact resolution (FCR)</li>
<li>Average handle time (AHT)</li>
<li>CSAT / NPS scores (target ? 90%)</li>
<li>SLA adherence</li>
<li>Ticket backlog management</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview with recruiter</li>
<li>Practical task (handle sample tickets)</li>
<li>Client interview</li>
<li>Offer & background verification</li>
</ul>
<h4>Apply now</h4>
<p>If you’re a customer-first professional who can handle volume without compromising quality, we’d love to hear from you.<br>
Apply now and become the voice that delivers exceptional customer experiences every day.</p></p><p></p>
<p><h4>About the role</h4>
<p>We’re hiring a customer service representative (CSR) to handle high-volume customer support across phone, email, and chat.<br>
You’ll be the frontline voice of the company, responsible for:</p>
<ul>
<li>Resolving customer issues quickly</li>
<li>Delivering a positive support experience</li>
<li>Maintaining strong communication under pressure</li>
</ul>
<p>If you’re someone who is empathetic, organized, and thrives in fast-paced environments, this role is for you.</p>
<h4>What you’ll own</h4>
<p><strong>Customer interaction & issue resolution</strong></p>
<ul>
<li>Handle 50–100 daily support tickets using platforms like:</li>
<ul>
<li>Zendesk</li>
<li>Freshdesk</li>
<li>Salesforce Service Cloud</li>
</ul>
<li>Respond via:</li>
<ul>
<li>Phone</li>
<li>Email</li>
<li>Live chat</li>
<li>Social channels</li>
</ul>
<li>Aim for first-contact resolution (FCR)</li>
<li>Escalate complex issues to Tier 2 or technical teams</li>
</ul>
<p><strong>Ticket & SLA management</strong></p>
<ul>
<li>Prioritize tickets based on urgency and SLA requirements</li>
<li>Track and manage open cases to ensure timely resolution</li>
<li>Document all interactions clearly in the system</li>
<li>Maintain organized and complete ticket records</li>
</ul>
<p><strong>Knowledge base & efficiency</strong></p>
<ul>
<li>Update internal knowledge bases and FAQs</li>
<li>Create and improve:</li>
<ul>
<li>Response templates</li>
<li>Macros</li>
</ul>
<li>Help reduce repetitive tickets through better documentation</li>
</ul>
<p><strong>Customer experience & feedback</strong></p>
<ul>
<li>Communicate with empathy and professionalism</li>
<li>Capture customer feedback (CSAT, NPS)</li>
<li>Identify recurring issues and flag trends</li>
<li>Escalate negative experiences for quick resolution</li>
</ul>
<p><strong>Collaboration</strong></p>
<ul>
<li>Work closely with:</li>
<ul>
<li>Product</li>
<li>Engineering</li>
<li>Operations teams</li>
</ul>
<li>Provide insights to improve customer experience and product quality</li>
</ul>
<p><strong>Compliance & quality</strong></p>
<ul>
<li>Ensure compliance with:</li>
<ul>
<li>GDPR</li>
<li>HIPAA (if applicable)</li>
</ul>
<li>Maintain confidentiality when handling customer data</li>
<li>Follow quality standards for all interactions</li>
</ul>
<h4>What success looks like</h4>
<ul>
<li>High first-contact resolution rates</li>
<li>Fast response and resolution within SLA</li>
<li>Strong customer satisfaction (CSAT ? 90%)</li>
<li>Clean, organized ticket management</li>
<li>Positive feedback from customers and leadership</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>Patient, empathetic, and customer-focused</li>
<li>Strong communicator (written and verbal)</li>
<li>Comfortable handling high ticket volumes</li>
<li>Organized and detail-oriented</li>
<li>Resilient under pressure</li>
<li>Adaptable across different industries and customer types</li>
</ul>
<h4>Requirements (must-have)</h4>
<p><strong>Experience</strong></p>
<ul>
<li>1–2+ years in:</li>
<ul>
<li>Customer service</li>
<li>Call center</li>
<li>Support roles</li>
</ul>
<li>Experience using at least one platform:</li>
<ul>
<li>Zendesk</li>
<li>Freshdesk</li>
<li>Salesforce Service Cloud</li>
</ul>
</ul>
<p><strong>Skills</strong></p>
<ul>
<li>Strong typing and multitasking ability</li>
<li>Excellent written and verbal English</li>
<li>Proficiency with:</li>
<ul>
<li>Microsoft Office</li>
<li>Google Workspace</li>
</ul>
<li>Ability to manage multiple tickets and priorities simultaneously</li>
</ul>
<p><strong>Nice to have</strong></p>
<ul>
<li>Multilingual support experience</li>
<li>Industry exposure:</li>
<ul>
<li>SaaS</li>
<li>E-commerce</li>
<li>Healthcare</li>
<li>Finance</li>
</ul>
<li>Experience in KPI-driven environments</li>
<li>Familiarity with:</li>
<ul>
<li>Chatbots</li>
<li>AI-powered support tools</li>
</ul>
</ul>
<h4>Tools you’ll use</h4>
<ul>
<li>Zendesk / Freshdesk / Salesforce Service Cloud</li>
<li>Email & chat systems</li>
<li>Knowledge base tools</li>
<li>Internal collaboration platforms</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review and prioritize incoming tickets</li>
<li>Respond to customer inquiries across channels</li>
<li>Resolve issues or escalate when needed</li>
<li>Update knowledge base with new solutions</li>
<li>Collaborate with internal teams on complex cases</li>
<li>Track feedback and improve support quality</li>
<li>Clear or update ticket queue before end of day</li>
</ul>
<p>In short:<br>
You ensure every customer interaction ends with clarity, professionalism, and resolution.</p>
<h4>Key metrics (KPIs)</h4>
<ul>
<li>First contact resolution (FCR)</li>
<li>Average handle time (AHT)</li>
<li>CSAT / NPS scores (target ? 90%)</li>
<li>SLA adherence</li>
<li>Ticket backlog management</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview with recruiter</li>
<li>Practical task (handle sample tickets)</li>
<li>Client interview</li>
<li>Offer & background verification</li>
</ul>
<h4>Apply now</h4>
<p>If you’re a customer-first professional who can handle volume without compromising quality, we’d love to hear from you.<br>
Apply now and become the voice that delivers exceptional customer experiences every day.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION DESCRIPTION: Position Title: Sr. Instrument Technician Reports to: Instrument Supervisor Department: Maintenance and Operation Department Location: Duqm/Ras Markaz</p><p>JOB PURPOSE: Take job order for maintenance services and overhauls of all Instrumentation & Control equipment and related systems like Compressors, pumps, generators, tanks system and any rotating or static equipment located in the Terminal. In addition, to ensure maintenance activities are carried out as planned within preset time, high quality and as per HSE standards in order to maintain high reliability & availability of Instrument equipment.</p><p>The position will act in accordance with OTTCO s Mission, Vision, Values & Strategies, as well as, policies,</p><p>guidelines and international standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</p><p>REPORTING STRUCTURE: Number of Staff Supervised Direct Reports: 0 Total: 0</p><p>KEY RESPONSIBILITIES:</p><p>Perform all Instrumentation activities role in Tank Terminal Industry & Duqm Petrochemical Terminal.</p><p>Prepare and signatory for Permit to Work activities within area of responsibility as licensed and advised by Supervisor and perform operations and maintenance activities in accordance with established company Quality Systems and manufacturers' practices and procedures.</p><p>Ensure the availability of instrumentation, analyzers, control systems, and communication systems in the area, including the best work practices in maintenance.</p><p>Install, maintain, repair, overhaul, calibrate, and test various industrial instruments such as control valves, transmitters, DCS, Fire and Gas Systems, ESD systems, and pressure controls.</p><p>Preform and control all work related to instrument maintenance and calibration and analyze periodic maintenance reports to improve section efficiency.</p><p>Maintain all instrumentation drawings in as-built condition and ensure any modifications are reflected accurately.</p><p>Update, maintain detailed records of maintenance, calibration, and repair activities. Document any modifications made to systems and update technical manuals and drawings as necessary.</p><p>Report any failures of safety-critical elements as per OTTCO standards and oversee the instrumentation side in all assigned locations.</p><p>Maintain a high level of safety awareness and standards in all daily duties and tasks and guide the subordinate staff on safe working practices.</p><p>Report daily activity status and work progress to the Instrument Supervisor and assist in planning, coordinating, and controlling instrumentation work activities.</p><p>Continuously review Instrumentation and Control equipment to identify improvements in operability, reliability, safety, and integrity, and provide written feedback to the Instrument Supervisor.</p><p>Maintain close communication with the Instrument Supervisor prior to work execution and support them by providing leadership, mentoring, and training to Instrument Technicians.</p><p>Coordinate and supervise the work of Instrument Technicians and any sub-contractors personnel working on the terminal facilities associated with the Instrument & Control facilities.</p><p>Promptly respond to callouts for any system or equipment failures, ensuring timely resolution of issues to minimize downtime and maintain operational efficiency.</p><p>Implement the Preventive Maintenance (PM) plan, manage work backlogs and maintain the maintenance KPI.</p><p>Ensure that instrumentation maintenance history and reports are updated in SAP (CMMS), maintenance digitalization and critical issues and repetitive failures by implementing Root Cause Analysis (RCA) recommendations.</p><p>Provide technical support during plant shutdowns</p><p>Participate in instrumentation-related projects, including upgrades, retrofits, and new installations.</p><p>Train and mentor junior technicians, providing guidance and support to help them develop their skills and knowledge.</p><p>Interface with other maintenance/service department staff to coordinate breakdown or routine maintenance work on facilities and plants.</p><p>Full utilization of the use of SAP software to manage the day-to-day planning and scheduling of maintenance activities, ensuring quality control of the work is done and accomplished successfully.</p><p>Effective utilization of service laptops and field-related software, including PLC, TGS, and other instrumentation and control systems, to support day-to-day maintenance activities, diagnostics, troubleshooting, and system monitoring, ensuring work quality, system integrity, and successful task completion.</p><p>Manage spare parts inventory and ensure the availability for overhauls and emergency maintenance critical spares, follow up on spare status to support timely and high-quality work execution, and inspect newly purchased materials and spares upon receipt to ensure compliance with required specifications.</p><p>Ensure all required critical & normal consumables are identified, ordered and stocked at stores.</p><p>Maintain tools and equipment s to be fully operational and in good working order.</p><p>Demonstrate familiarity with QHSE policies, objectives, procedures, and related record-keeping requirements.</p><p>Maintain awareness of emergency preparedness and response measures, as well as the implications of non-conformance with the Integrated Management System requirements, including failure to meet organizational compliance obligations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum Qualifications for this position is Diploma in Instrumentation and Control Engineering or equivalent.</p><p>Excellent knowledge of written, read, and spoken English (required) | Arabic - Native (desirable)</p><p>5+ years of experience in Instrumentation and Control Maintenance activities preferably at Oil and Gas Industry</p><p>Background in Instrumentation maintenance best practices.</p><p>requirements, Oil/Gas process & systems procedures and practices</p><p>A good knowledge of relevant operations, HSE requirements, Oil/Gas process & systems procedures and practices.</p><p>Ability to perform as a team player.</p><p>Self-motivated and dependable, demonstrating strong initiative.</p><p>Ability to perform as a team player.</p><p>Ability to deal with change and demonstrate flexibility as required</p><p></p></section>
<p><h4>Position summary</h4>
<p>Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information, and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginning treatment. Monitor and stick to time schedule throughout the day. Advise providers of last-minute changes or additions to schedule and resolve scheduling situations as needed. Promote and sell spa/salon services and retail products. Complete requisitions for additional products, supplies, or equipment. Inspect work areas and tools/equipment to ensure conformance to company standards. Notify Engineering of spa/salon maintenance and repair needs.</p>
<p>Assist management in hiring, training, scheduling, and motivating and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><ul><li><p>Install Paint Protection Film (PPF) on vehicles with high precision and quality.</p></li><li><p>Install automotive window tint and heat insulation films.</p></li><li><p>Prepare vehicle surfaces before film application.</p></li><li><p>Ensure bubble-free and dust-free installation.</p></li><li><p>Perform trimming, fitting, and finishing of films professionally.</p></li><li><p>Maintain tools, equipment, and workplace cleanliness.</p></li><li><p>Follow safety and quality standards during installation.</p></li><li><p>Inspect completed work to ensure customer satisfaction.</p></li><li><p>Handle different vehicle models and body types efficiently.</p></li><li><p>Work independently and complete assigned jobs within deadlines.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum 4 years of experience in PPF and automotive window tint installation.</p></li><li><p>Strong hands-on experience in paint protection film application.</p></li><li><p>Experience in automotive vinyl wrapping is an advantage.</p></li><li><p>Ability to provide videos or portfolio of previous installations.</p></li><li><p>Knowledge of vehicle detailing and surface preparation techniques.</p></li><li><p>Gulf experience is mandatory.</p></li><li><p>Basic communication skills in English and/or Arabic.</p></li><li><p>Age above 23 years.</p></li><li><p>Indian nationality preferred.</p></li><li><p>Detail-oriented, hardworking, and committed to delivering high-quality workmanship.</p></li></ul><p>Benefits</p><ul><li><p>Salary: OMR 250 – 300</p></li><li><p>Accommodation provided</p></li><li><p>Weekly day off (Friday)</p></li><li><p>Long-term employment opportunity in Oman</p></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company:MarshDescription:<p>Hello, </p><br><p>To complete the recruitment process, please click the “Apply” button. </p><br><p>You will be prompted to provide consent for personal data processing and to create your profile in Workday, our internal HR system. This involves entering basic information and uploading your CV. </p><br><p>If you have any questions, feel free to reach out to your Talent Acquisition Recruitment Coordinator. </p><br><p>Thank you! </p><br><p>Best regards, </p><br><p>Marsh Talent Acquisition Team</p><br><br><br><br><br><br><br><br><br><br>Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Positions / Specialities Required:</strong></p><br><ul><li><p>Anesthesia</p></li><li><p>Critical Care</p></li><li><p>Cardiology</p></li><li><p>Internal Medicine</p></li><li><p>ENT</p></li><li><p>Obstetrics & Gynecology (OB-GYN)</p></li><li><p>General Surgery</p></li><li><p>Emergency Medicine</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Consultant (age below 50) — any one of:</strong></p><ul><li><p>MBBS + Internship + MCh + 6 years' experience</p></li><li><p>MBBS + Internship + DM (or equivalent) + 7 years' experience</p></li><li><p>MBBS + Internship + MD/MS (or equivalent) + 12 years' experience in the specialty after the Master's</p><br></li></ul><p><strong>Senior Specialist (age below 50) — any one of:</strong></p><ul><li><p>MBBS + Internship + DM/MCh (or equivalent) + 2 years' experience</p></li><li><p>MBBS + Internship + MD/MS (or equivalent) + 9 years' experience in the specialty after the Master's</p><br></li></ul><p><strong>Specialist (age below 45):</strong></p><ul><li><p>MBBS + Internship + MD/MS (or equivalent) + 3 years' experience after the Master's</p><br></li></ul><p><strong>Medical Officer (age below 45):</strong></p><ul><li><p>MBBS (or equivalent) + 5 years' experience, with the last 3 years full-time in the specialty</p></li></ul><p>Please Note : Practice in an unregistered private clinic is not accepted</p><br><p><strong>Salary Structure</strong></p><ul><li><p>Consultant - OMR 4245</p></li><li><p>Sr. Specialist - OMR 3325</p></li><li><p>Specialist - OMR 2145</p></li><li><p>Medical Officer - OMR 1200 -1406</p><br></li></ul><p><strong>Perks and other Benefits</strong></p><ul><li><p>Tax free Salary</p></li><li><p>Family Visa</p></li><li><p>Free Tickets to and fro</p></li><li><p>36 days paid annual leave</p></li></ul><p>• • 5 days a week / 8 hours a day working</p><br><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Positions / Specialities Required:</strong></p><br><ul><li><p>Anesthesia</p></li><li><p>Critical Care</p></li><li><p>Cardiology</p></li><li><p>Internal Medicine</p></li><li><p>ENT</p></li><li><p>Obstetrics & Gynecology (OB-GYN)</p></li><li><p>General Surgery</p></li><li><p>Emergency Medicine</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Consultant (age below 50) — any one of:</strong></p><ul><li><p>MBBS + Internship + MCh + 6 years' experience</p></li><li><p>MBBS + Internship + DM (or equivalent) + 7 years' experience</p></li><li><p>MBBS + Internship + MD/MS (or equivalent) + 12 years' experience in the specialty after the Master's</p><br></li></ul><p><strong>Senior Specialist (age below 50) — any one of:</strong></p><ul><li><p>MBBS + Internship + DM/MCh (or equivalent) + 2 years' experience</p></li><li><p>MBBS + Internship + MD/MS (or equivalent) + 9 years' experience in the specialty after the Master's</p><br></li></ul><p><strong>Specialist (age below 45):</strong></p><ul><li><p>MBBS + Internship + MD/MS (or equivalent) + 3 years' experience after the Master's</p><br></li></ul><p><strong>Medical Officer (age below 45):</strong></p><ul><li><p>MBBS (or equivalent) + 5 years' experience, with the last 3 years full-time in the specialty</p></li></ul><p>Please Note : Practice in an unregistered private clinic is not accepted</p><br><p><strong>Salary Structure</strong></p><ul><li><p>Consultant - OMR 4245</p></li><li><p>Sr. Specialist - OMR 3325</p></li><li><p>Specialist - OMR 2145</p></li><li><p>Medical Officer - OMR 1200 -1406</p><br></li></ul><p><strong>Perks and other Benefits</strong></p><ul><li><p>Tax free Salary</p></li><li><p>Family Visa</p></li><li><p>Free Tickets to and fro</p></li><li><p>36 days paid annual leave</p></li></ul><p>• • 5 days a week / 8 hours a day working</p><br><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.<br>Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<div>
<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.</p>
<p>OR</p>
<p> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Developing & Executing Sales Strategies</strong> </p>
<p> Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</p>
<p> Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.</p>
<p> Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</p>
<p> Assists with the development and implementation of promotions, both internal and external.</p>
<p> </p>
<p> <strong>Maximizing Revenue</strong> </p>
<p> Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</p>
<p> Recommends booking goals for sales team members.</p>
<p> </p>
<p> <strong>Managing Sales Activities</strong> </p>
<p> Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</p>
<p> Participates in sales calls with members of sales team to acquire new business and/or close on business.</p>
<p> Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</p>
<p> </p>
<p> <strong>Analyzing & Reporting on Sales and Financial Data</strong> </p>
<p> Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals.</p>
<p> Assists Revenue Management with completing accurate six period projections.</p>
<p> Reviews sales and catering guest satisfaction results to identify areas of improvement.</p>
<p> </p>
<p> <strong>Ensuring Exceptional Customer Service</strong> </p>
<p> Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</p>
<p> Interacts with guests to obtain feedback on product quality and service levels.</p>
<p> Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Observes service behaviors of employees and provides feedback to individuals and/or managers.</p>
<p> Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</p>
<p> Ensures that a customer recognition program is in effect throughout Sales.</p>
<p> Executes and supports the company s Customer Service Standards and property s Brand Standards.</p>
<p> Participates in and practices daily service basics of the brand.</p>
<p> Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</p>
<p> Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</p>
<p> Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</p>
<p> </p>
<p> <strong>Building Successful Relationships</strong> </p>
<p> Develops and manages relationships with key stakeholders, both internal and external.</p>
<p> Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</p>
<p> Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</p>
<p> Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</p>
<p> </p>
</div>
<div>
</div>
<p><br></p>
<p>Serve as Atyab Group s in-house legal authority, providing the CEO, executive leadership, and business functions with timely, practical legal counsel that enables sound decisions and protects the group's interests. The role safeguards the company s legal position by drafting and negotiating its contracts and corporate documents, advising on legal risk, exposure, and options, and ensuring the Group s actions comply with the applicable laws and regulatory framework. It manages the Group s litigation, disputes, and regulatory matters directly and through external counsel and leads the legal team, contributing to corporate sustainability and growth in the short and long term.</p><p><strong>Main Accountabilities</strong></p><ul><li><strong>Legal Advisory and Business Support</strong> Provide timely, high-quality legal advice, opinions, legal analysis, options, and recommendations to Atyab Group s businesses and functions across all relevant jurisdictions to support the achievement of strategic objectives. Provide legal support to facilitate business operations, new business development, and business growth, advising on structuring, feasibility, and associated legal risk. Provide comprehensive interpretation of the law and its corporate implications so that company representatives are fully aware of the consequences, mitigating legal risk and ensuring Atyab Group s activities are carried out lawfully.</li><li><strong>Contracts and Corporate Documentation</strong> Draft, review, negotiate, and finalize a broad range of contracts and agreements (commercial, procurement, services, partnership, distribution, NDAs, and similar), ensuring terms protect Atyab Group s interests and comply with the applicable legal framework. Review and advise on official corporate documents and governance matters (BOD minutes, resolutions, acts, corporate contracts, partnership documentation, anti-bribery, corruption, whistle-blower, sanctions, export controls, trademark, and brand) to ensure alignment with the legal framework. Develop and maintain practical legal templates, guidelines, and a compliance toolkit for managers, supervisors, and employees to follow in performing their duties.</li><li><strong>Regulatory, Risk and Compliance</strong> Lead the research, analysis, and interpretation of current and proposed laws, statutes, and regulations in the jurisdictions where Atyab Group operates or develops business; assess their impact; and recommend practical legal solutions and required implementation actions. Identify, assess, and report the company s legal exposures and propose mitigating actions and preventive measures to minimize risk to the company and its employees. Continuously monitor the company s actions and plans for potential legal exposure and flag any areas of concern, including action plans, recommendations, and solutions.</li><li><strong>Litigation, Disputes and External Counsel</strong> Oversee and advise on the progress of litigation, disputes, claims, and potential settlement processes, instructing and coordinating with external counsel to secure outcomes in Atyab Group s best interest. Engage and supervise approved external law firms when necessary, ensuring legal services are delivered on time, to the highest quality, and to cost-effective standards.</li><li><strong>People and Stakeholder Management</strong> Supervise, guide, and develop the legal team allocating work, reviewing output, ensuring quality, and supporting their professional growth. Manage day-to-day legal relationships with key stakeholders, particularly governmental authorities and regulatory bodies, as well as external counsel and consultants.</li><li>Undertake any other related duties, projects, or responsibilities that may be assigned from time to time by the CEO or management, in line with the role and the evolving needs of the business.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor’s degree in law.</li><li>Master’s degree in international law or corporate law (preferred).</li><li>6+ years of total experience as a legal advisor/counsel, with strong exposure as in-house corporate legal counsel and/or a similar role.</li><li>Experience in corporate environments as in-house legal counsel in national and (preferably) international operations.</li><li>Experience developing legal recommendations and practical legal solutions in corporate environments.</li><li>Experience drafting and negotiating commercial contracts and agreements.</li><li>General experience in corporate litigation and legal settlements.</li><li>General experience in local and international arbitration.</li><li><strong>Know-How</strong></li><ul><li>Legal analysis and recommendations.</li><li>International and domestic law, both public and private.</li><li>Legal preventive measures for corporations and individuals.</li><li>Solid understanding of the legal system and regulatory framework locally and internationally.</li><li>Legal framework for the food industry.</li><li>Corporate, civil, and commercial law.</li><li>Omani law and/or British law principles.</li></ul></ul>
General Purpose <br><p>Serve as Atyab Group s in-house legal authority, providing the CEO, executive leadership and business functions with timely, practical legal counsel that enables sound decisions and protects the Group s interests. The role safeguards the company s legal position by drafting and negotiating its contracts and corporate documents, advising on legal risk, exposure and options, and ensuring the Group s actions comply with the applicable laws and regulatory framework. It manages the Group s litigation, disputes and regulatory matters directly and through external counsel and leads the legal team, contributing to corporate sustainability and growth in the short and long term.</p>
Main Accountabilities <br><p> <strong>Legal Advisory & Business Support</strong> </p>
<ul>
<li>Provide timely, high-quality legal advice, opinions, legal analysis, options and recommendations to Atyab Group s businesses and functions across all relevant jurisdictions to support the achievement of strategic objectives.</li>
<li>Provide legal support to facilitate business operations, new business development and business growth, advising on structuring, feasibility and associated legal risk.</li>
<li>Provide comprehensive interpretation of the law and its corporate implications so that company representatives are fully aware of the consequences, mitigating legal risk and ensuring Atyab Group s activities are carried out lawfully.</li>
</ul>
<p> <strong>Contracts & Corporate Documentation</strong> </p>
<ul>
<li>Draft, review, negotiate and finalize a broad range of contracts and agreements (commercial, procurement, services, partnership, distribution, NDAs and similar), ensuring terms protect Atyab Group s interests and comply with the applicable legal framework.</li>
<li>Review and advise on official corporate documents and governance matters (BOD minutes, resolutions, acts, corporate contracts, partnership documentation, anti-bribery, corruption, whistle-blower, sanctions, export controls, trademark and brand) to ensure alignment with the legal framework.</li>
<li>Develop and maintain practical legal templates, guidelines and a compliance toolkit for managers, supervisors and employees to follow in performing their duties.</li>
<li>Regulatory, Risk & Compliance</li>
<li>Lead the research, analysis and interpretation of current and proposed laws, statutes and regulations in the jurisdictions where Atyab Group operates or develops business, assess their impact, and recommend practical legal solutions and required implementation actions.</li>
<li>Identify, assess and report the company s legal exposures and propose mitigating actions and preventive measures to minimize risk to the company and its employees.</li>
<li>Continuously monitor the company s actions and plans for potential legal exposure and flag any areas of concern, including action plans, recommendations and solutions.</li>
</ul>
<p> <strong>Litigation, Disputes & External Counsel</strong> </p>
<ul>
<li>Oversee and advise on the progress of litigation, disputes, claims and potential settlement processes, instructing and coordinating with external counsel to secure outcomes in Atyab Group s best interest.</li>
<li>Engage and supervise approved external law firms when necessary, ensuring legal services are delivered on time, to the highest quality and to cost-effective standards.</li>
</ul>
<p> <strong>People & Stakeholder Management</strong> </p>
<ul>
<li>Supervise, guide and develop the legal team allocating work, reviewing output, ensuring quality and supporting their professional growth.</li>
<li>Manage day-to-day legal relationships with key stakeholders, particularly governmental authorities and regulatory bodies, as well as external counsel and consultants.</li>
<li>Undertake any other related duties, projects or responsibilities that may be assigned from time to time by the CEO or management, in line with the role and the evolving needs of the business.</li>
</ul>
Education <br><ul>
<li>Bachelor s degree in Law. Master s degree in international law or corporate law (preferred).</li>
</ul>
Experience <br><ul>
<li>4+ years of total experience as a legal advisor/counsel, with strong exposure as in-house corporate legal counsel and/or a similar role.</li>
<li>Experience in corporate environments as in-house legal counsel, in national and (preferably) international operations.</li>
<li>Experience developing legal recommendations and practical legal solutions in corporate environments.</li>
<li>Experience drafting and negotiating commercial contracts and agreements.</li>
<li>General experience in corporate litigation and legal settlements.</li>
<li>General experience in local and international arbitration.</li>
</ul>
Know-How <br><ul>
<li>Legal analysis and recommendations.</li>
<li>International and domestic law, both public and private.</li>
<li>Legal preventive measures for corporations and individuals.</li>
<li>Solid understanding of the legal system and regulatory framework locally and internationally.</li>
<li>Legal framework for the food industry.</li>
<li>Corporate, civil and commercial law.</li>
<li>Omani law and/or British law principles.</li>
</ul>