Administrative Jobs in Oman
3557 Jobs Found
<p>Maximize tenancy rental at all of OOMCO Real Estate & Commercial building by developing and approaching potential business proposal in order to fill all the vacant lots/premise at designated service station and increase SFS income</p><p>Increase F&B (QSR) and Media Assets business offerings by developing potential business proposal in order to enhance offerings at service station and increase SFS income</p><p>Increase service station offerings in Services i.e. car wash, laundry, courier service, bill payment, telco business, insurance, bank services and other business offerings by developing potential business proposal in order to enhance offerings at service station and increase SFS income</p><p>Analyse and develop business package i.e. total space to be offered, rental rate per square meter, percentage fees and tenancy terms for proposal to management in order to maximize return per square meter thus generating higher revenue to SFS business</p><p>Develop and execute expansion plan by collaborating with Network Development, Sales & Operations Department, Strategy, Procurement and Engineering to ensure expansion / project run as per plan to meet business objective</p><p>Develop and maintain database to facilitate analysis and recommendation of suitable and right location for offerings in line with SFS business objectives</p><p>Manage the collaboration with all the business partner and establish Terms and Conditions (T&C) in order the business meeting the compliances of operational excellence of the business</p><p>Plan and execute the marketing plan & promotion with the business partner for the whole entire network and ensure smooth implementation in order to achieve the business objective</p><p>Work closely with Marketing Department as per Yearly Marketing Plan</p><p>Prepare monthly comprehensive Financial Business Report and analyse & collate sales figures in order to monitor and ensuring the profitability for the business</p><p>Prepare business budget and plans and monitor financial performance versus the budget to ensure the business within available resources and allocated funds</p><p>Manage and maintain the collection by performing close monitoring to ensure income is collected from business on time thus minimizing any financial exposure/risk to the company</p><p>Monitor new and existing contract / agreements by working closely with Legal Department and update clauses as per industry practice and current scenario requirements in order to protect OOMCO business interest</p><p>Obtain and accordance as per Legal and Statutory obligation i.e. licenses, approval, etc</p><p>Ensure compliance to all relevant health, safety, environment and quality management procedures and control across the department and organization to ensure legislative compliance, employees safety as well as delivering high quality service</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum Qualification Bachelor in Marketing, Business Administration, Management or equivalent</p><p>Years of experience Minimum of 8 years experience in Retail Chain Network, Real Estate or any Services Industry</p><p>Knowledge Skills Problem solving skills. Analytical Skills Communication skills Computer skills Negotiating and influencing skills Mutual Support Financial Skills</p><p>Nationality Type OMANI</p>
<p><h4>Job identification</h4>
<p>34284</p>
<h4>Job category</h4>
<p>Enabling & support</p>
<h4>Posting date</h4>
<p>05/25/2026 05:28 AM</p>
<h4>Locations</h4>
<p>Al Ghobra Muscat OM</p>
<h4>Apply before</h4>
<p>08/31/2026 05:28 AM</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>
<p><h4>Job identification</h4>
<p>34284</p>
<h4>Job category</h4>
<p>Enabling & support</p>
<h4>Posting date</h4>
<p>05/25/2026 05:28 AM</p>
<h4>Locations</h4>
<p>Al Ghobra Muscat OM</p>
<h4>Apply before</h4>
<p>08/31/2026 05:28 AM</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>
<p>We are looking for an Account Manager to join our team in Oman and be part of our growth. You will be responsible for developing the business through partner restaurants in-person and maintaining long-term relationships through regular calls and emails. You will also manage existing accounts and handle menu photos, promotions, advertisement sales, renegotiation and transmission methods optimization as well as other special account management ad hoc projects as per standards set. Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share. Maintain continuous business relationships with clients/ restaurants via in-person visits, regular phone calls and emails. Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between clients/ restaurants and companies. Make sure that the menus of the clients are up to date at all times. Optimize the restaurant content (MOA, delivery time). Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer. Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter. Generate food coupons, promotions and vouchers from existing restaurants. Convince clients/restaurants to the brand promotion of Talabat pictures. Transmission method optimization: Convincing client/restaurant to implement track order feature and changing the transmission method to WLA. Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button). Encourage restaurants to subscribe to the online payment gateway. Coordinate with the restaurant, if the restaurant is live or active on the Talabat, checking and resolving the reason, such as shutdown or stopped delivery. Communicate with Management by providing regular CRM updates via SalesForce.com, Contact reports, activity reports 30 days plan, and attending/contributing to Sales and Marketing team conference calls and updates. Maintain accurate records of all sales and prospecting activities including: -Closed sales -Follow-up activities -Sales expense report -Increased sales report after placing promotions, vouchers and coupons -Restaurant analysis sheet -Account management report</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2>
<p>Preferred candidates will have:</p>
<ul>
<li>Fluency in both languages Arabic and English is a must</li>
<li>Bachelor s Degree in Business Administration or any other related field</li>
<li>Minimum of 5+ years experience in B2B Sales / Account Management</li>
<li>Proficient Data Analysis, Excel & Reporting Skills</li>
<li>Negotiation & Stakeholder Management Skills</li>
<li>Ability to meet deadlines and be flexible in working</li>
<li>Confident communication skills (Written and Verbal)</li>
</ul>
<p>We are looking for an Account Manager to join our team in Oman and be part of our growth. You will be responsible for developing the business through partner restaurants in-person and maintaining long-term relationships through regular calls and emails. You will also manage existing accounts and handle menu photos, promotions, advertisement sales, renegotiation and transmission methods optimization as well as other special account management ad hoc projects as per standards set. Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share. Maintain continuous business relationships with clients/ restaurants via in-person visits, regular phone calls and emails. Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between clients/ restaurants and companies. Make sure that the menus of the clients are up to date at all times. Optimize the restaurant content (MOA, delivery time). Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer. Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter. Generate food coupons, promotions and vouchers from existing restaurants. Convince clients/restaurants to the brand promotion of Talabat pictures. Transmission method optimization: Convincing client/restaurant to implement track order feature and changing the transmission method to WLA. Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button). Encourage restaurants to subscribe to the online payment gateway. Coordinate with the restaurant, if the restaurant is live or active on the Talabat, checking and resolving the reason, such as shutdown or stopped delivery. Communicate with Management by providing regular CRM updates via SalesForce.com, Contact reports, activity reports 30 days plan, and attending/contributing to Sales and Marketing team conference calls and updates. Maintain accurate records of all sales and prospecting activities including: -Closed sales -Follow-up activities -Sales expense report -Increased sales report after placing promotions, vouchers and coupons -Restaurant analysis sheet -Account management report</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p>Preferred candidates will have:</p><ul><li>Fluency in both languages Arabic and English is a must</li><li>Bachelor s Degree in Business Administration or any other related field</li><li>Minimum of 5+ years experience in B2B Sales / Account Management</li><li>Proficient Data Analysis, Excel & Reporting Skills</li><li>Negotiation & Stakeholder Management Skills</li><li>Ability to meet deadlines and be flexible in working</li><li>Confident communication skills (Written and Verbal)</li></ul>
<h2 class="h5">Job description</h2>
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<p><strong>Type of contract and work location</strong></p><br><br><p>Full-time contract - Institutional Center (with visits to branches).</p><br><br><br><p><strong>Overall job objective</strong></p><br><br><p>Build and develop human capital in the school, attract and retain talent, and support the implementation of the impact-maximization plan by developing staff and promoting a fivefold peace culture.</p><br><br><br><p><strong>Tasks and responsibilities</strong></p><br><br><p>1. Full supervision of recruitment, selection, and appointment processes.</p><br><br><p>2. Payroll, rewards, and benefits management in coordination with the finance department.</p><br><br><p>3. Planning and implementing training and development programs (especially for female teachers).</p><br><br><p>4. Performance evaluation management and succession plans.</p><br><br><p>5. Enhancing the work culture and applying the fivefold peace within the team.</p><br><br><p>6. Handling employee relations and resolving disputes.</p><br><br><p>7. Ensuring compliance with labor laws and government regulations.</p><br><br><p>8. Supporting the implementation of impact-maximization initiatives related to staff (courses, volunteering, etc.).</p><br><br><p>9. Preparing periodic human resources reports.</p><br><br><br><p><strong>KPIs</strong></p><br><br><p>* Vacancy rate (reduction).</p><br><br><p>* Employee retention rate.</p><br><br><p>* Employee satisfaction (via surveys).</p><br><br><p>* Number of training hours per employee per year.</p><br><br><p>* Percentage of female teachers meeting the minimum in memorization of the Quran and clarity of speech.</p><br><br><br><p><strong>Competencies and qualifications</strong></p><br><br><p>* Bachelor's or master's degree in Human Resources or Business Administration.</p><br><br><p>* At least 7-10 years of experience in HR management (preferably in education).</p><br><br><p>* Leadership and team development skills.</p><br><br><p>* Deep knowledge of Omani labor laws.</p><br><br><p>* Ability to foster an educational and faith-based culture.</p><br><br><br><p><strong>Impact-maximization requirements</strong></p><br><br><p>Committed to maximizing impact on employees through development programs that reinforce the fivefold peace and achieve ongoing charitable rewards, and support employees in presenting their own impacts to other parties.</p><br><br><br><p><strong>Salary range</strong></p><br><br><p>Based on experience + performance incentives.</p><br><br><br><p><strong>Column of the fivefold peace that it carries</strong></p><br><br><p>Worship values and work values with strong support for all five pillars of the fivefold peace.</p><br><br><br><p><strong>Applied Aisari policy</strong></p><br><br><p>Impact-maximization plan, integration policy of the fivefold peace, policy to maximize Quran and Arabic recitation education, policy for developing Sharia sciences curricula, policy for integrating STEAM curriculum, policy to maximize reading and writing impact, and policy for financial pruning and focus on long-term impact.</p><br><br><br>
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<p>JOB PURPOSE</p>
<p>The Contracts, Procurement & Warehouse Manager </p>
<p>provides strategic leadership across Mazoon Mining s end-to-end supply chain, ensuring resilient, cost-effective, and compliant operations. This role drives procurement excellence, contract governance, logistics optimization, and inventory reliability to safeguard uninterrupted plant operations. Beyond operational execution, the position champions ICV development, supplier performance improvement, and digital transformation initiatives, while embedding HSE and quality standards into every process. The manager also leads structured claims and dispute resolution, ensuring Mazoon s commercial interests are protected and advanced.</p>
<p>MAIN TASKS, DUTIES AND RESPONSIBILITIES</p>
<p>CONTRACTS DEVELOPMENT & MANAGEMENT</p>
<p> Develop/implement and manage contract administration processes and procedures. </p>
<p> Lead the preparation, review, negotiation, evaluation, and award of contracts for goods and services. </p>
<p> Ensure all contracts comply with company policies, legal requirements, and governance standards. </p>
<p> Monitor contractor performance and ensure contractual obligations are fulfilled. </p>
<p> Manage contract renewals, amendments, claims, variations, close-outs, measurements, invoices and dispute resolution processes. </p>
<p> Maintain contract databases and documentation for audit and compliance purposes. </p>
<p> Coordinate with legal, technical, and operational departments during contract development and execution.</p>
<p>PROCUREMENT & STRATEGIC SOURCING</p>
<p> Develop and execute procurement strategies aligned with business objectives. </p>
<p> Lead sourcing, tendering, bid evaluation, and supplier selection processes. </p>
<p> Ensure cost-effective procurement while maintaining quality, reliability, and timely delivery. </p>
<p> Negotiate pricing, commercial terms, and framework agreements with suppliers. </p>
<p> Establish and maintain approved vendor databases and supplier qualification systems. </p>
<p> Analyze procurement spending and identify cost-saving opportunities. </p>
<p> Monitor market trends, supplier capabilities, and supply chain risks. </p>
<p> Ensure compliance with procurement policies and ethical sourcing practices.</p>
<p> Develop and maintain analytical tools to support contracting and procurement strategies</p>
<p>WAREHOUSE & INVENTORY MANAGEMENT</p>
<p> Lead warehouse operations and inventory control activities 24X7. </p>
<p> Ensure proper receipt, inspection, storage, preservation, issuance, disposal and tracking of materials. </p>
<p> Develop inventory optimization strategies for critical spares and operational materials. </p>
<p> Monitor stock levels, inventory turnover, and obsolete inventory management. </p>
<p> Conduct periodic stock audits and cycle counts. </p>
<p> Ensure warehousing practices comply with HSE and asset management requirements. </p>
<p> Implement inventory accuracy and warehouse performance improvement initiatives. </p>
<p> Manage warehouse systems and materials management processes within ERP/CMMS platforms.</p>
<p> Coordinate with Operations and Contracts teams to ensure timely availability of materials and to minimize maintenance delays</p>
<p>LOGISTICS MANAGEMENT</p>
<p> Manage inbound and outbound logistics operations, including local and international shipments.</p>
<p> Coordinate transportation of equipment, spare parts, reagents, consumables, and project materials.</p>
<p> Ensure compliance with customs regulations, import/export requirements, and shipping documentation.</p>
<p> Optimize freight costs, transportation routes, and logistics efficiency.</p>
<p> Develop relationships with freight forwarders, customs agents, and logistics service providers.</p>
<p> Monitor shipment status and resolve logistics issues impacting operations.</p>
<p>LOCAL CONTENT & ICV</p>
<p> Lead the development, promotion, and continuous improvement of local content, LDI, and the local Omani market within Mazoon's contracts and procurement activities.</p>
<p> Assure and sustain the Local Market Development Strategy while maintaining the Company's long-term commercial position.</p>
<p> Maintain and implement ICV requirements in contracts, aligned with OIA ICV guidelines and procedures.</p>
<p>RISK, COMPLIANCE & GOVERNANCE</p>
<p> Maintain full understanding of corporate and departmental governance, Contracts & Procurement manuals, policies and procedures, Local Content Policies, Tender Committee processes, and Requisition-to-Pay processes.</p>
<p> Identify specific risk mitigation measures, such as requirements for insurances, bonds, and guarantees, and document these in all contracts in accordance with local rules, regulations, and best practice.</p>
<p> Work with end-users and relevant stakeholders across Mazoon to identify contractual risks and develop mitigation measures to be incorporated into relevant contracts.</p>
<p> Work with corporate finance to ensure adherence to broader finance and risk requirements, such as funding requirements and billing/approval policies.</p>
<p> Ensure signed contracts are communicated to all relevant parties to support implementation, visibility, awareness, and interpretation.</p>
<p> Ensure that contractors follow or exceed all Omani law and MMC/MDO standards in relation to HSE.</p>
<p>PEOPLE & KNOWLEDGE MANAGEMENT</p>
<p> Develop and share best practices, work processes, systems, and tools based on experience gained across a portfolio of projects.</p>
<p> Complete an effective knowledge transfer plan for growing and developing team members and streamlining personnel changes.</p>
<p> Ensure compliance with Company safety policies and procedures and contribute to the development of a strong safety culture.</p>
<p> Maintain up-to-date awareness of all relevant safety requirements and policies.</p>
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<p>The Hotel Manager is the General Manager's principal operational partner, responsible for driving operational excellence, financial performance, exceptional guest experiences, and colleague engagement across all areas of the hotel. This role provides strategic and operational leadership across all divisions, with particular expertise in luxury Food & Beverage operations to enhance the hotel's reputation as a leading dining and hospitality destination. The Hotel Manager assumes full responsibility for the hotel in the absence of the General Manager and plays a key role in achieving the hotel's business objectives, maintaining Mandarin Oriental brand standards, and fostering a culture of service excellence, accountability, and continuous improvement.</p><p>Supporting the General Manager</p><ul><li>Support the General Manager in translating the hotel's strategic objectives into effective operational execution.</li><li>Assume full responsibility for the overall hotel operation in the absence of the General Manager.</li><li>Contribute to the development and implementation of operational, commercial, and promotional initiatives that maximise guest satisfaction and business performance.</li><li>Provide strategic operational oversight across all hotel divisions to ensure alignment with business objectives and luxury brand standards.</li><li>Support the General Manager in maintaining effective relationships with ownership representatives, corporate leadership, and key external stakeholders.</li><li>Leverage extensive Food & Beverage expertise to oversee dining concepts, service quality, revenue generation, and guest experience across all outlets.</li></ul><p>Operational Leadership</p><ul><li>Lead and support Division Heads in delivering exceptional operational, financial, and service performance.</li><li>Develop annual operating budgets and Capital Expenditure plans in partnership with Division Heads and the Director of Finance.</li><li>Monitor business performance through Profit & Loss analysis, RevPAR, rooms yield, GOP, guest satisfaction metrics, and other key performance indicators, implementing corrective action where required.</li><li>Champion a culture of personalised luxury service by reviewing guest feedback, resolving service recovery opportunities, and driving continuous improvement initiatives.</li><li>Maintain a visible leadership presence throughout the resort by engaging with guests and colleagues and ensuring exceptional standards across guestrooms, public areas, Food & Beverage outlets, kitchens, back-of-house facilities, the beach, retail areas, and all guest-facing spaces.</li><li>Conduct regular inspections of hotel facilities to ensure presentation, maintenance, cleanliness, safety, and operational standards are consistently maintained.</li><li>Promote accountability, operational efficiency, innovation, and collaboration across all departments.</li><li>Ensure successful preparation for and execution of all quality, brand, hygiene, and regulatory audits, including Forbes, LQA, Environmental Health, and corporate compliance assessments.</li></ul><p>Food & Beverage Oversight</p><ul><li>Provide executive oversight for all Food & Beverage operations, ensuring service excellence, profitability, and alignment with Mandarin Oriental luxury standards.</li><li>Partner closely with the Executive Chef, Director of Food & Beverage, and outlet leaders to deliver innovative culinary concepts and memorable dining experiences.</li><li>Drive outlet performance through menu engineering, pricing strategies, promotions, beverage programmes, and upselling initiatives.</li><li>Monitor revenue, profitability, average cheque, covers, guest satisfaction, and operational efficiencies, implementing improvement plans where required.</li><li>Identify opportunities to strengthen market positioning and establish the hotel as a premier dining destination within Muscat.</li><li>Ensure compliance with all food safety, hygiene, and quality assurance standards.</li><li>Develop and mentor operational leaders, building a strong succession pipeline and high-performance culture.</li></ul><p>Safe, Sound & Sustainable by Mandarin Oriental</p><ul><li>Lead the annual Safe, Sound & Sustainable audit and ensure full compliance with corporate standards.</li><li>Chair the monthly Risk Management Committee and oversee the implementation of all health, safety, security, and sustainability initiatives.</li><li>Promote continuous improvement in environmental performance while maintaining a safe, healthy, and secure environment for guests and colleagues.</li></ul><p>Financial Leadership</p><ul><li>Partner with the Director of Finance to prepare and execute the annual budget, financial forecasts, and business plans.</li><li>Monitor labour productivity, departmental expenses, and operational costs to ensure financial objectives are achieved while maintaining luxury service standards.</li><li>Conduct regular financial reviews with operational leaders and promote commercial awareness throughout the management team.</li><li>Ensure operational decisions support approved budgets, owner expectations, and the hotel's financial strategy.</li><li>Identify and implement new revenue opportunities across Rooms, Food & Beverage, Events, Spa, memberships, and ancillary business streams.</li><li>Work closely with the Commercial team to optimise market positioning, business mix, and revenue generation opportunities.</li></ul><p>People & Culture</p><ul><li>Partner with the People & Culture team to attract, develop, engage, and retain high-performing colleagues.</li><li>Support workforce planning, productivity initiatives, and labour cost management while maintaining appropriate staffing levels.</li><li>Ensure performance appraisals, coaching, and development plans are completed to strengthen leadership capability.</li><li>Foster an inclusive, collaborative, and high-performance culture built on accountability, engagement, and open communication.</li><li>Champion succession planning and leadership development across all operational departments.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of 10 15 years' experience within luxury hotels or resorts.</li><li>Significant experience as a Director of Food & Beverage, Executive Assistant Manager (F&B), Resort Manager, Hotel Manager, or an equivalent senior operational leadership role.</li><li>Demonstrated success managing complex Food & Beverage operations within internationally recognised luxury hotels or resorts.</li><li>Strong commercial acumen with a proven track record of improving revenue, profitability, GOP, RevPAR, and guest satisfaction.</li><li>Experience in developing and positioning innovative Food & Beverage concepts.</li><li>Exceptional leadership, communication, coaching, and stakeholder management skills.</li><li>Experience working with internationally recognised luxury hospitality brands is highly desirable.</li><li>Leadership Competencies: Strategic and commercially focused. Passion for luxury hospitality and guest experience. Inspirational and collaborative leader. Strong financial and operational acumen. Excellent decision-making and problem-solving skills. High level of integrity and accountability. Effective communicator with strong stakeholder management capabilities. Ability to lead change and drive continuous improvement. Committed to developing people and building high-performing teams.</li></ul>
<h2 class="h5">Job description</h2>
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<br>عقد دوام كامل - المركز المؤسسي الرئيسي + زيارات ميدانية منتظمة لفروع المدرسة (عمان).<strong>نوع العقد وموقع العمل</strong>قيادة الجانب الأكاديمي والتربوي في جميع فروع مدرسة القارئ العبقري، وضمان تنفيذ المناهج بجودة عالية، وتعظيم الأثر التربوي على العباقرة والمعلمات والفريق الأكاديمي بما يحقق رؤية المدرسة في بناء جيل قرآني مبدع يحمل خماسية السكينة.<strong>الهدف العام من الوظيفة</strong><ol><li>وضع وتنفيذ الاستراتيجية الأكاديمية السنوية بالتنسيق مع الرئيس التنفيذي.</li><li>الإشراف الكامل على تنفيذ المناهج (القرآن، البيان، العلوم الشرعية، STEAM، القراءة والكتابة، خماسية العمل، خماسية اللعب، خماسية النوم والصحة).</li><li>ضمان دمج قيم خماسية السكينة في جميع البرامج والأنشطة اليومية.</li><li>الإشراف المباشر على مديرة الفروع (CAO الميداني) ومسؤولة المناهج والمحتوى ومسؤولة جودة أكاديمية.</li><li>تطوير وتحديث المناهج (خاصة إدخال دواوين جديدة للبيان، أصول الفقه، منهج «تلقين الصبيان»).</li><li>متابعة جودة التدريس والتقييم الأكاديمي عبر الزيارات الميدانية والتقارير.</li><li>الإشراف على برامج تعظيم الأثر الأكاديمي (تعليم القرآن والبيان للمعلمات والعباقرة، برامج STEAM، مجلات العباقرة).</li><li>التنسيق مع مدير الموارد البشرية لتدريب وتطوير المعلمات (خاصة معلمات المجال الأول).</li><li>المساهمة في خطة تعظيم الأثر العامة للمدرسة ومتابعة تنفيذها أكاديميًا.</li><li>إعداد التقارير الأكاديمية الدورية للرئيس التنفيذي ومجلس الإدارة.</li></ol><strong>المهام والمسؤوليات</strong><ul><li>نسبة تحقيق أهداف المنهج القرآني والبياني (حفظ، تلاوة، تدبر، إلخ).</li><li>نسبة رضا أولياء الأمور عن الجانب الأكاديمي (≤ ٩٠٪).</li><li>نسبة المعلمات اللاتي يحققن الحد الأدنى الإلزامي من حفظ القرآن والبيان.</li><li>عدد المشاريع والمبادرات الإثرائية الناجحة (STEAM، مجلات، مسابقات).</li><li>نتائج تقييم جودة التدريس (زيارات ميدانية).</li><li>معدل التقدم الأكاديمي للعباقرة (خاصة الذين أكملوا «القارئ العبقري»).</li><li>مستوى دمج خماسية السكينة في الفصول (قياس دوري).</li></ul><strong>مؤشرات الأداء (KPIs)</strong><ul><li>درجة الماجستير فأعلى في التربية أو العلوم الشرعية أو تخصص ذي صلة.</li><li>خبرة لا تقل عن ٧-١٠ سنوات في القيادة الأكاديمية للمدارس أو المؤسسات التعليمية.</li><li>معرفة عميقة بالمناهج الإسلامية (خاصة القرآن والبيان) والمناهج الحديثة (STEAM).</li><li>مهارات قيادية وإشرافية ممتازة وقدرة على بناء فريق.</li><li>إلمام قوي بأساليب التقييم والجودة التعليمية.</li><li>مهارات تواصل وتفاوض عالية + إجادة اللغة العربية (والإنجليزية ميزة).</li><li>التزام عملي بخماسية السكينة وقدرة على نقلها.</li></ul><strong>الكفاءات والمؤهلات</strong>يلتزم بتعظيم أثره الشخصي على المعلمات والعباقرة وأولياء الأمور من خلال: تقديم دورات وورش داخلية في القرآن والبيان، إعداد محتوى تربوي مستمر (كتب، تسجيلات، خطط)، متابعة تنفيذ خطة تعظيم الأثر الأكاديمية، وتوريث المعرفة للأجيال اللاحقة (صدقة جارية). ويُقيَّم جزء من أدائه السنوي بناءً على الأثر الممتد خارج أسوار المدرسة.<strong>اشتراطات تعظيم الأثر</strong>حسب الخبرة والمؤهلات + بدلات ميدانية + حوافز أداء سنوية مرتبطة بمؤشرات الأداء (KPIs).<strong>نطاق الراتب</strong>قِيَمُ العلم (القرآن * البيان * العلوم الكونية * القراءة * الكتابة) مع دعم قوي لأعمدة العبادة والعمل والصحة.<strong>عمود الخماسية الذي يحمله</strong>خطة تعظيم الأثر، سياسة دمج خماسية السكينة في المناهج، سياسة تعظيم تعليم القرآن والبيان (الوجوه الست + إدخال دواوين جديدة)، سياسة تطوير مناهج العلوم الشرعية (تلقين الصبيان + أصول الفقه)، سياسة دمج منهج STEAM، سياسة الترشيق المالي والتركيز على الأثر الممتد.<strong>سياسة العيسري المُطبَّقة</strong>
<br><br></div> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>1. Training Strategy & Planning</p><p>• Develop and implement a company-wide training and development strategy aligned with business goals.</p><p>• Conduct training needs assessments in collaboration with department heads.</p><p>• Design annual training calendars covering operational, customer service, technical, and leadership development areas.</p><p>2. Curriculum & Program Development</p><p>• Create training content, materials, and manuals tailored to business units (hospitality, retail, corporate).</p><p>• Customize programs for the head office staff, frontline staff, baristas, chefs, supervisors, and management roles.</p><p>• Ensure training reflects the brand standards of Italian Barrista Café and corporate values of Al Toobi New Enterprises.</p><p>3. Delivery & Facilitation</p><p>• Conduct in-person and virtual training sessions across outlets and offices.</p><p>• Arrange and manage third-party trainers or vendors when required.</p><p>• Support new employee onboarding with orientation and induction programs.</p><p>4. Evaluation & Improvement</p><p>• Monitor training effectiveness through feedback, assessments, and performance metrics.</p><p>• Continuously improve training programs based on evaluation results, industry trends, and internal needs. Maintain</p><p>training records and prepare periodic reports for leadership.</p><p>5. Compliance & Standards</p><p>• Ensure training aligns with food safety, health regulations, and customer service standards.</p><p>• Develop SOPs and training modules to reinforce company policies and best practices.</p><p>6. Talent Development</p><p>• Identify high-potential employees and create development pathways for career growth.</p><p>• Support succession planning and leadership development initiatives.</p><p>7. Cross-Functional Collaboration</p><p>• Work closely with operations, HR, quality, and brand teams to identify and support training needs.</p><p>• Coordinate with all Oman branches to ensure consistency in employee capability and service quality.</p><p><br></p><p>III. KEY PERFORMANCE INDICATORS (KPI's)</p><p>• Develop and implement a comprehensive annual training plan aligned with business objectives.</p><p>• Design and deliver training programs that improve staff performance and service quality.</p><p>• Ensure all new hires complete onboarding and induction training within the defined timeline.</p><p>• Conduct regular refresher trainings across all outlets and departments.</p><p>• Maintain up-to-date training records and documentation for all employees.</p><p>• Collaborate with department heads to identify training gaps and recommend suitable interventions.</p><p>• Support the development and promotion of high-potential employees through targeted programs.</p><p>• Maintain consistent training standards across all locations in Oman.</p><p>• Contribute to increased customer satisfaction and staff productivity through effective training.</p><p>• Deliver regular reports to management on training activities, progress, and outcomes.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Proven ability to design and deliver effective training programs tailored to various roles</p><p><br></p><p>and departments.</p><p>• Skilled in developing training manuals, SOPs, and digital learning content. Experience</p><p>managing training initiatives across multiple branches or regions. Strong knowledge of</p><p>hospitality service standards, customer service, and food safety practices.</p><p>• Excellent facilitation, presentation, and communication skills in English; Arabic is a plus.</p><p>• Proficient in using MS Office and digital tools for content creation and</p><p>• reporting.</p><p>• Capable of evaluating training effectiveness and continuously improving learning</p><p>strategies.</p><p>• Strong leadership and collaboration skills with the ability to coach and support team</p><p>development.</p></div>
<p><br></p><p>Mandarin Oriental, Muscat</p><p>Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort offering 150 stylishly appointed guestrooms and suites, five restaurants and bars, a luxurious Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea, as well as a variety of banquet and meeting spaces designed to accommodate social and business events. For those seeking a luxury living experience in one of Muscat s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combines the Group s legendary service, world-class amenities, and sweeping sea or mountain views.</p><p>Responsibilities</p><ul><li>Support the day-to-day management of the assigned Food & Beverage operation, ensuring efficient and smooth service while consistently maintaining Mandarin Oriental standards.</li><li>Ensure team members have excellent knowledge of food and beverage offerings and can confidently communicate this knowledge to guests.</li><li>Ensure colleagues report for and complete their shifts according to scheduled working hours.</li><li>Assist in managing staffing levels, colleague performance, and operational requirements in line with business needs and budgeted targets.</li><li>Ensure tables, service stations, and operational areas are correctly arranged, prepared, and maintained.</li><li>Ensure all colleagues are familiar with correct billing and payment procedures.</li><li>Ensure equipment is maintained in good working condition and colleagues are appropriately trained in its correct use.</li><li>Conduct daily briefings and participate in relevant operational and departmental meetings.</li><li>Attend and actively participate in training sessions organized by Mandarin Oriental.</li><li>Ensure current training materials, operational updates, and service standards are communicated to relevant colleagues.</li><li>Ensure VIP guests and special requests are handled according to Mandarin Oriental standards.</li><li>Monitor the quality and presentation of food and beverages and ensure standards are clearly communicated to the team.</li><li>Conduct and attend relevant meetings in the absence of the Restaurant Manager when required.</li><li>Support the efficient and profitable operation of the assigned Food & Beverage area while maintaining the highest standards of food, beverage, service, health and safety, and guest satisfaction.</li><li>Communicate operational performance, challenges, and opportunities to the Restaurant Manager and relevant senior management.</li><li>Assist in developing and executing plans to support sales, profitability, colleague engagement, and team development.</li><li>Ensure colleagues actively contribute to reducing operational losses, controlling costs, and maximizing profitability wherever possible.</li><li>Supervise Food & Beverage service by directing, supporting, and guiding colleagues throughout the operation.</li><li>Ensure adequate staffing levels during each shift and promptly communicate any shortages or operational concerns to the appropriate manager.</li><li>Identify training and development needs within the team and provide coaching and on-the-job support.</li><li>Monitor colleague performance objectively and provide appropriate feedback, coaching, and development support.</li><li>Lead by example and promote Mandarin Oriental s philosophy, culture, Guiding Principles, and Legendary Quality Experiences.</li><li>Ensure guest preferences are recognized, recorded where appropriate, and consistently delivered by the team.</li><li>Ensure relevant supervisors and colleagues are appropriately trained in reservation procedures.</li><li>Ensure greeting, seating, order-taking, and overall service delivery are performed according to Mandarin Oriental standards.</li><li>Understand and communicate relevant upselling strategies to the team.</li><li>Ensure food and beverages are presented and served according to Mandarin Oriental standards.</li><li>Monitor guest satisfaction and proactively identify opportunities to enhance the guest experience.</li><li>Ensure colleagues are confident in handling special requests, dietary requirements, and VIP guests.</li><li>Handle guest feedback and complaints professionally and according to Mandarin Oriental standards, escalating matters to the Restaurant Manager where appropriate.</li><li>Build positive guest relationships and actively seek feedback to continuously improve service delivery.</li><li>Ensure hotel grooming, appearance, and hygiene standards are consistently maintained by all colleagues.</li><li>Ensure the assigned Food & Beverage environment is maintained according to Mandarin Oriental standards.</li><li>Foster positive colleague relations, teamwork, and effective communication within the team and across departments.</li><li>Support a culture of accountability, collaboration, respect, and continuous improvement.</li><li>Perform additional duties and special projects as assigned by the Restaurant Manager or Food & Beverage leadership.</li></ul><p>Health, Safety & Compliance</p><ul><li>Be aware of and comply with safe working practices and all applicable FLHSS requirements, including awareness of specific workplace hazards.</li><li>Comply with local regulations and relevant food hygiene standards.</li><li>Ensure HACCP and Safe & Sound procedures are consistently followed.</li><li>Wear appropriate protective clothing or equipment provided or recommended by the hotel when required.</li><li>Report defects relating to the building, equipment, or facilities according to hotel procedures.</li><li>Ensure accidents involving colleagues, guests, or visitors are promptly reported according to hotel procedures.</li><li>Attend all required fire, health, safety, food hygiene, and statutory training.</li><li>Be fully familiar with the hotel s fire safety plans and emergency procedures.</li><li>Ensure colleagues follow applicable Safe & Sound, health and safety, and HACCP procedures.</li><li>Attend any additional training considered appropriate by the Head of Department.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in Food & Beverage operations within a luxury hotel or high-end hospitality environment.</li><li>Previous supervisory or assistant management experience is preferred.</li><li>Strong knowledge of luxury Food & Beverage service standards.</li><li>Excellent guest service and interpersonal skills.</li><li>Strong leadership, coaching, and team-management capabilities.</li><li>Ability to remain calm and professional in a fast-paced operational environment.</li><li>Strong organizational and problem-solving skills.</li><li>Ability to multitask, prioritize effectively, and make sound operational decisions.</li><li>Commercial awareness with an understanding of cost control, revenue generation, and upselling.</li><li>Strong attention to detail and commitment to quality.</li><li>Excellent verbal and written communication skills in English; additional languages are an advantage.</li><li>Good knowledge of food hygiene, HACCP, and health and safety requirements.</li><li>Confident, well-groomed, professional, warm, and approachable.</li><li>Demonstrates integrity, initiative, accountability, and a strong team spirit.</li></ul><p>Our commitment to you</p><ul><li>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li><li>MOstay. When you work as hard as our colleagues do, it s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li><li>Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li></ul><p>We re Fans. Are you?</p>
<p><h4>Job summary</h4>
<p>The marketing assistant manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the manager of marketing and communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role assists with building deep partnerships with their regional eCommerce and marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience required:</strong></p>
<ul>
<li>2-year degree from an accredited university in marketing, public relations, business administration or related major and 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred</li>
<li>OR 4-year bachelor's degree in marketing, public relations, business, or related major; no work experience required</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Hotel marketing and advertising</strong></p>
<ul>
<li>Assists with the execution of the annual marketing plan to budget.</li>
<li>Provides support to operations, food & beverage and sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.</li>
<li>Works with advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions.</li>
<li>Assists with the management of F&B media schedules, email marketing, and display advertising.</li>
<li>Stays informed about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.</li>
<li>Helps verify that all advertising for the hotel in digital channels is in alignment with brand voice.</li>
</ul>
<p><strong>Social media content management</strong></p>
<ul>
<li>Supports facilitation of social media engagement and updating content in local digital channels (e.g., hotel website, travel sites).</li>
<li>Assists with promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels.</li>
<li>Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.</li>
</ul>
<p><strong>Public relations and visual asset management</strong></p>
<ul>
<li>Participates in the development of comprehensive PR plan per quarter along with agency.</li>
<li>Maintains a comprehensive list of local media contacts, with particular emphasis on food critics and bloggers.</li>
<li>Manages assigned accounts as per the media account management system.</li>
<li>Assists with writing and distribution of all press releases for property events, promotions, and outlets.</li>
<li>Supports execution of hotel sponsored events, community/government relations activities, and press promotional activities.</li>
<li>Helps manage external vendors and media agencies; assists with review of PR leads from the continent PR leader regarding which are the best media to promote the hotel.</li>
<li>Supports the coordination of photography for F&B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams.</li>
<li>Assists with photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team. May serve as a point of contact for regionally approved local photographers for food, amenity, and property imagery.</li>
</ul>
<p><strong>Direct marketing and collateral development</strong></p>
<ul>
<li>Assists with coordination and execution of hotel and F&B printed materials.</li>
<li>Controls quantity and inventory of all hotel marketing collateral and verifies copies are filed in a comprehensive manner.</li>
<li>Supports the production of all property, F&B display, and temporary signage in hotel public areas.</li>
<li>Assists with the execution of F&B direct marketing activities.</li>
<li>Verifies all collateral is as per brand standard guidelines and in compliance with brand standard audit (BSA).</li>
</ul>
<p><strong>General</strong></p>
<ul>
<li>Assists in the development, coordination and execution of all communications activities.</li>
<li>Helps with the publication of hotel’s newsletter(s).</li>
<li>Supports communications duties and functions as deemed necessary.</li>
<li>Assists in the liaison and execution of joint F&B promotions.</li>
<li>Works with the manager of marketing and communication to verify the hotel’s website and related websites are updated on a regular basis.</li>
<li>Provides marketing assistance and acts as a marketing subject matter expert for GMs, sales leaders and managers, and revenue leaders.</li>
<li>Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.</li>
<li>Performs other reasonable job duties as assigned by manager.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Job summary</h4>
<p>The marketing assistant manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the manager of marketing and communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role assists with building deep partnerships with their regional eCommerce and marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience required:</strong></p>
<ul>
<li>2-year degree from an accredited university in marketing, public relations, business administration or related major and 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred</li>
<li>OR 4-year bachelor's degree in marketing, public relations, business, or related major; no work experience required</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Hotel marketing and advertising</strong></p>
<ul>
<li>Assists with the execution of the annual marketing plan to budget.</li>
<li>Provides support to operations, food & beverage and sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.</li>
<li>Works with advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions.</li>
<li>Assists with the management of F&B media schedules, email marketing, and display advertising.</li>
<li>Stays informed about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.</li>
<li>Helps verify that all advertising for the hotel in digital channels is in alignment with brand voice.</li>
</ul>
<p><strong>Social media content management</strong></p>
<ul>
<li>Supports facilitation of social media engagement and updating content in local digital channels (e.g., hotel website, travel sites).</li>
<li>Assists with promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels.</li>
<li>Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.</li>
</ul>
<p><strong>Public relations and visual asset management</strong></p>
<ul>
<li>Participates in the development of comprehensive PR plan per quarter along with agency.</li>
<li>Maintains a comprehensive list of local media contacts, with particular emphasis on food critics and bloggers.</li>
<li>Manages assigned accounts as per the media account management system.</li>
<li>Assists with writing and distribution of all press releases for property events, promotions, and outlets.</li>
<li>Supports execution of hotel sponsored events, community/government relations activities, and press promotional activities.</li>
<li>Helps manage external vendors and media agencies; assists with review of PR leads from the continent PR leader regarding which are the best media to promote the hotel.</li>
<li>Supports the coordination of photography for F&B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams.</li>
<li>Assists with photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team. May serve as a point of contact for regionally approved local photographers for food, amenity, and property imagery.</li>
</ul>
<p><strong>Direct marketing and collateral development</strong></p>
<ul>
<li>Assists with coordination and execution of hotel and F&B printed materials.</li>
<li>Controls quantity and inventory of all hotel marketing collateral and verifies copies are filed in a comprehensive manner.</li>
<li>Supports the production of all property, F&B display, and temporary signage in hotel public areas.</li>
<li>Assists with the execution of F&B direct marketing activities.</li>
<li>Verifies all collateral is as per brand standard guidelines and in compliance with brand standard audit (BSA).</li>
</ul>
<p><strong>General</strong></p>
<ul>
<li>Assists in the development, coordination and execution of all communications activities.</li>
<li>Helps with the publication of hotel’s newsletter(s).</li>
<li>Supports communications duties and functions as deemed necessary.</li>
<li>Assists in the liaison and execution of joint F&B promotions.</li>
<li>Works with the manager of marketing and communication to verify the hotel’s website and related websites are updated on a regular basis.</li>
<li>Provides marketing assistance and acts as a marketing subject matter expert for GMs, sales leaders and managers, and revenue leaders.</li>
<li>Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.</li>
<li>Performs other reasonable job duties as assigned by manager.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p>The Assistant Manager Application Support ensures the availability, stability, performance, and continuous support of the Bank's business applications by providing technical and functional support, managing production incidents, and maintaining service continuity. He/She monitors production systems, resolves application issues, supports business users, coordinates system changes and releases, and collaborates with internal teams and vendors to ensure applications operate efficiently and in accordance with agreed service levels. The Assistant Manager Application Support drives continuous service improvement by proactively identifying risks, enhancing application reliability, and ensuring compliance with the Bank's technology standards, governance frameworks, and operational requirements.</p><p><b><br></b></p><p><b>Key Accountabilities:</b></p><ul><li>Monitors the availability, performance, and health of the Bank's business applications to ensure service continuity and optimal system performance.</li><li>Provides Level 1 and Level 2 application support by diagnosing, troubleshooting, and resolving production incidents and technical issues within agreed service level agreements (SLAs).</li><li>Investigates application incidents, performs root cause analysis, and implements corrective and preventive actions to minimize service disruptions.</li><li>Performs routine health checks, preventive maintenance, and system monitoring activities to proactively identify and address potential issues.</li><li>Supports business users by resolving application-related queries, service requests, and technical issues while ensuring a high level of customer service.</li><li>Manages application configurations, user access, and system settings in accordance with approved policies, procedures, and security requirements.</li><li>Collaborates with Technology teams, vendors, and third-party service providers to resolve complex technical issues and improve application stability.</li><li>Coordinates with Infrastructure, Database, Network, Information Security, and other Technology teams to support integrated service delivery and issue resolution.</li><li>Supports application deployments, system upgrades, patches, and production releases while ensuring successful implementation and minimal business disruption.</li><li>Participates in system testing, user acceptance testing (UAT), validation activities, and post-implementation monitoring to ensure successful production deployments.</li><li>Works closely with the Service Management team to manage incidents, problem records, change requests, and production releases while ensuring timely resolution and proper documentation.</li><li>Maintains accurate documentation of application configurations, support procedures, known errors, resolutions, and operational knowledge.</li><li>Monitors recurring issues and service trends, recommending continuous improvements to enhance application reliability, availability, and operational efficiency.</li><li>Ensures compliance with the Bank's technology policies, information security standards, regulatory requirements, and operational procedures.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related discipline.</li><li>Minimum 5 years of experience in application support, production support, or technology operations within the banking or financial services sector.</li><li>Experience supporting business-critical applications in a production environment.</li><li>Strong knowledge of incident, problem, change, and release management processes.</li><li>Experience working with business users, technology teams, vendors, and third-party service providers.</li><li>Experience supporting production releases, system upgrades, patch deployments, and post-implementation activities.</li><li>Familiarity with IT Service Management (ITSM) tools such as Jira, ManageEngine, or similar platforms.</li><li>Knowledge of banking applications, system integrations, and production support best practices is preferred.</li></ul><p>Applications will be accepted until 12-Aug-2026 at 2:00 P.M Submissions received after this date and time will not be considered</p>
<p>We are excited to announce the upcoming opening of Nikki Beach Resort & Spa at Yiti Bay Muscat and are currently seeking a highly experienced and passionate Director of Human Resources to join our pre-opening leadership team. As the Director of Human Resources, you will play a pivotal role in shaping the culture, talent strategy, and operational excellence of our luxury resort from the ground up. You will lead the HR team in aligning business objectives with employees and management, ensuring compliance with local laws and international hospitality standards, and creating a workplace environment synonymous with excellence and innovation. Key Responsibilities: Lead the recruitment, onboarding, and development of a diverse team for all departments ahead of the resort s grand opening. Develop and implement HR strategies and initiatives aligned with the overall business strategy. Foster a high-performance, service-driven culture that reflects the values of a luxury brand. Oversee employee engagement, training, and performance management programs. Ensure compliance with local labor laws and regulations. Act as a trusted advisor to senior management and departmental leaders on all HR-related matters. Champion diversity, equity, and inclusion initiatives.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications & Experience: Omani national. Proven experience (minimum 8 years) in Human Resources leadership roles within the luxury hospitality sector, preferably in a 5-star resort or hotel environment. Pre-opening experience is highly desirable. Strong knowledge of Omani labor law and international HR best practices. Exceptional leadership, interpersonal, and communication skills. Bachelor's degree in Human Resources, Business Administration, or a related field (Master s preferred). Fluent in Arabic and English.</p>
<p><h4>Position objective:</h4>
<p>The objective of the Cluster Manager role is to oversee the operations and financial performance of a smaller group of retail stores for a particular brand within a designated area in a country. This includes driving sales growth, ensuring exceptional customer service, managing and developing store teams, and maintaining compliance with company standards. The role requires market analysis, financial oversight, and effective communication with the Area Sales Manager and brand teams to optimize store performance, manage inventory, and execute promotional and marketing campaigns in stores to achieve business objectives.</p>
<h4>Key responsibility:</h4>
<strong>Operations management</strong><br>
<ul>
<li>Oversee the daily operations of a smaller group of retail stores within a designated area for a specific brand, ensuring smooth and efficient functioning.</li>
<li>Audit store operations and facilities regularly to ensure compliance with company standards, policies, and procedures, focusing on productivity, efficiency, safety, and security.</li>
<li>Direct the opening of new stores within the cluster by coordinating resources such as staff, merchandise, and logistics; manage the closing of existing stores as necessary.</li>
<li>Adhere to and enforce company SOPs, policies, procedures, and loss prevention audit guidelines in all assigned stores. Implement corrective actions to address any non-compliance issues.</li>
<li>Oversee the implementation and consistent execution of visual merchandising guidelines across all stores in the cluster.</li>
</ul>
<strong>Sales & financial management</strong><br>
<ul>
<li>Monitor and analyze sales performance by comparing actual sales against weekly targets, previous year’s performance, and projections. Take corrective actions in coordination with other departments.</li>
<li>Set sales targets for stores within the cluster to maximize profitability, taking into account market conditions and store-specific factors.</li>
<li>Review and monitor stock level reports, coordinating with the brand team to ensure optimal inventory levels are maintained.</li>
<li>Monitor inventory movement and take necessary actions to minimize shrinkage and optimize stock turnover.</li>
</ul>
<strong>Customer experience</strong><br>
<ul>
<li>Ensure exceptional customer service across all stores by coaching store teams and setting high service standards.</li>
<li>Maintain and enhance the standards of customer service within the cluster, regularly assessing and improving the customer experience.</li>
<li>Address customer inquiries and concerns promptly, striving to exceed customer expectations.</li>
</ul>
<strong>Team management & development</strong><br>
<ul>
<li>Recruit, train, and develop staff on sales techniques, customer service, teamwork, and brand-specific requirements.</li>
<li>Evaluate the performance of store employees annually, promoting open communication through regular coaching and motivation.</li>
<li>Schedule and conduct regular staff meetings to communicate goals, performance expectations, and provide constructive feedback.</li>
<li>Monitor and manage staff scheduling and leave approvals for store managers, ensuring adequate coverage and efficient operation.</li>
</ul>
<strong>Market analysis & strategy</strong><br>
<ul>
<li>Utilize market insights to identify opportunities for growth and adapt store strategies accordingly within the cluster.</li>
<li>Stay informed about market trends, consumer behavior, and competitor activities specific to the assigned brand and area.</li>
</ul>
<strong>Communication & reporting</strong><br>
<ul>
<li>Communicate business drivers, merchandise issues, and other relevant information to the Area Sales Manager, Retail Operations Manager, and other key stakeholders.</li>
<li>Prepare and present regular reports on store performance, including successes, challenges, and recommendations for improvement.</li>
</ul>
<h4>Desired experience:</h4>
<p>The ideal candidate should have 4-5 years of experience in retail management, with at least 2-3 years in a multi-store management role, such as multi-unit store manager. Proven track record of successfully overseeing multiple retail stores, particularly in the fashion or related industries.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Developing & Executing Sales Strategies<br>• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.<br>• Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.<br>• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.<br>• Assists with the development and implementation of promotions, both internal and external.<br>Maximizing Revenue<br>• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).<br>• Recommends booking goals for sales team members.<br>Managing Sales Activities<br>• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Analyzing & Reporting on Sales and Financial Data<br>• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.<br>• Assists Revenue Management with completing accurate six period projections.<br>• Reviews sales and catering guest satisfaction results to identify areas of improvement.<br>Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br>• Ensures that a customer recognition program is in effect throughout Sales.<br>• Executes and supports the company’s Customer Service Standards and property’s Brand Standards.<br>• Participates in and practices daily service basics of the brand.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Building Successful Relationships<br>• Develops and manages relationships with key stakeholders, both internal and external.<br>• Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.<br>• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.<br>• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>The Assistant Manager Application Support ensures the availability, stability, performance, and continuous support of the Bank's business applications by providing technical and functional support, managing production incidents, and maintaining service continuity. He/She monitors production systems, resolves application issues, supports business users, coordinates system changes and releases, and collaborates with internal teams and vendors to ensure applications operate efficiently and in accordance with agreed service levels. The Assistant Manager Application Support drives continuous service improvement by proactively identifying risks, enhancing application reliability, and ensuring compliance with the Bank's technology standards, governance frameworks, and operational requirements.</p><p>Key Accountabilities:</p><ul><li>Monitors the availability, performance, and health of the Bank's business applications to ensure service continuity and optimal system performance.</li><li>Provides Level 1 and Level 2 application support by diagnosing, troubleshooting, and resolving production incidents and technical issues within agreed service level agreements (SLAs).</li><li>Investigates application incidents, performs root cause analysis, and implements corrective and preventive actions to minimize service disruptions.</li><li>Performs routine health checks, preventive maintenance, and system monitoring activities to proactively identify and address potential issues.</li><li>Supports business users by resolving application-related queries, service requests, and technical issues while ensuring a high level of customer service.</li><li>Manages application configurations, user access, and system settings in accordance with approved policies, procedures, and security requirements.</li><li>Collaborates with Technology teams, vendors, and third-party service providers to resolve complex technical issues and improve application stability.</li><li>Coordinates with Infrastructure, Database, Network, Information Security, and other Technology teams to support integrated service delivery and issue resolution.</li><li>Supports application deployments, system upgrades, patches, and production releases while ensuring successful implementation and minimal business disruption.</li><li>Participates in system testing, user acceptance testing (UAT), validation activities, and post-implementation monitoring to ensure successful production deployments.</li><li>Works closely with the Service Management team to manage incidents, problem records, change requests, and production releases while ensuring timely resolution and proper documentation.</li><li>Maintains accurate documentation of application configurations, support procedures, known errors, resolutions, and operational knowledge.</li><li>Monitors recurring issues and service trends, recommending continuous improvements to enhance application reliability, availability, and operational efficiency.</li><li>Ensures compliance with the Bank's technology policies, information security standards, regulatory requirements, and operational procedures.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related discipline.</li><li>Minimum 5 years of experience in application support, production support, or technology operations within the banking or financial services sector.</li><li>Experience supporting business-critical applications in a production environment.</li><li>Strong knowledge of incident, problem, change, and release management processes.</li><li>Experience working with business users, technology teams, vendors, and third-party service providers.</li><li>Experience supporting production releases, system upgrades, patch deployments, and post-implementation activities.</li><li>Familiarity with IT Service Management (ITSM) tools such as Jira, ManageEngine, or similar platforms.</li><li>Knowledge of banking applications, system integrations, and production support best practices is preferred.</li></ul><p><br></p>
<p><h4>Position objective:</h4>
<p>The objective of the Cluster Manager role is to oversee the operations and financial performance of a smaller group of retail stores for a particular brand within a designated area in a country. This includes driving sales growth, ensuring exceptional customer service, managing and developing store teams, and maintaining compliance with company standards. The role requires market analysis, financial oversight, and effective communication with the Area Sales Manager and brand teams to optimize store performance, manage inventory, and execute promotional and marketing campaigns in stores to achieve business objectives.</p>
<h4>Key responsibility:</h4>
<strong>Operations management</strong><br>
<ul>
<li>Oversee the daily operations of a smaller group of retail stores within a designated area for a specific brand, ensuring smooth and efficient functioning.</li>
<li>Audit store operations and facilities regularly to ensure compliance with company standards, policies, and procedures, focusing on productivity, efficiency, safety, and security.</li>
<li>Direct the opening of new stores within the cluster by coordinating resources such as staff, merchandise, and logistics; manage the closing of existing stores as necessary.</li>
<li>Adhere to and enforce company SOPs, policies, procedures, and loss prevention audit guidelines in all assigned stores. Implement corrective actions to address any non-compliance issues.</li>
<li>Oversee the implementation and consistent execution of visual merchandising guidelines across all stores in the cluster.</li>
</ul>
<strong>Sales & financial management</strong><br>
<ul>
<li>Monitor and analyze sales performance by comparing actual sales against weekly targets, previous year’s performance, and projections. Take corrective actions in coordination with other departments.</li>
<li>Set sales targets for stores within the cluster to maximize profitability, taking into account market conditions and store-specific factors.</li>
<li>Review and monitor stock level reports, coordinating with the brand team to ensure optimal inventory levels are maintained.</li>
<li>Monitor inventory movement and take necessary actions to minimize shrinkage and optimize stock turnover.</li>
</ul>
<strong>Customer experience</strong><br>
<ul>
<li>Ensure exceptional customer service across all stores by coaching store teams and setting high service standards.</li>
<li>Maintain and enhance the standards of customer service within the cluster, regularly assessing and improving the customer experience.</li>
<li>Address customer inquiries and concerns promptly, striving to exceed customer expectations.</li>
</ul>
<strong>Team management & development</strong><br>
<ul>
<li>Recruit, train, and develop staff on sales techniques, customer service, teamwork, and brand-specific requirements.</li>
<li>Evaluate the performance of store employees annually, promoting open communication through regular coaching and motivation.</li>
<li>Schedule and conduct regular staff meetings to communicate goals, performance expectations, and provide constructive feedback.</li>
<li>Monitor and manage staff scheduling and leave approvals for store managers, ensuring adequate coverage and efficient operation.</li>
</ul>
<strong>Market analysis & strategy</strong><br>
<ul>
<li>Utilize market insights to identify opportunities for growth and adapt store strategies accordingly within the cluster.</li>
<li>Stay informed about market trends, consumer behavior, and competitor activities specific to the assigned brand and area.</li>
</ul>
<strong>Communication & reporting</strong><br>
<ul>
<li>Communicate business drivers, merchandise issues, and other relevant information to the Area Sales Manager, Retail Operations Manager, and other key stakeholders.</li>
<li>Prepare and present regular reports on store performance, including successes, challenges, and recommendations for improvement.</li>
</ul>
<h4>Desired experience:</h4>
<p>The ideal candidate should have 4-5 years of experience in retail management, with at least 2-3 years in a multi-store management role, such as multi-unit store manager. Proven track record of successfully overseeing multiple retail stores, particularly in the fashion or related industries.</p></p><p></p>
<p>Monitor daily cash flow and fund requirements. Manage liquidity and optimize working capital. Review and monitor monthly bank reconciliation statements. Prepare and maintain loan schedules and related documentation. Analyze bank charges and recommend cost-saving initiatives. Support annual financial closing and external audit activities. Prepare MIS reports for management. Handle Letters of Credit (LC), Local Documents (LD), and other banking instruments. Process and monitor vendor and operational payments. Coordinate with banks regarding credit facilities, banking limits, and treasury matters. Build and maintain strong relationships with financial institutions and internal stakeholders.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Chartered Accountant (CA) Mandatory</li><li>15 years of experience in Treasury, Finance, or Banking Operations</li><li>Strong knowledge of cash flow management, treasury controls, and banking facilities</li><li>Experience in loan management, bank reconciliations, and financial reporting</li><li>Proficiency in ERP systems and Microsoft Excel</li><li>Excellent analytical, communication, and problem-solving skills</li></ul>