Ticket Agent Jobs in Oman
62 Jobs Found
<p><h4>Description</h4>
<p>Passionate about football (soccer) and entrepreneurship?</p>
<p>Stranger Soccer is expanding into key cities worldwide, and we are looking for a license owner to establish and run the Stranger Soccer business in Oman.</p>
<p>This is not a traditional role — it is designed for individuals who want to build, operate, and grow their own venture. It is ideal for someone entrepreneurial, driven, and deeply passionate about football, who wants to make the game more accessible in their city.</p>
<h4>Is this you?</h4>
<p>As a next step, please learn more about this opportunity on the Stranger Soccer website, especially the “Bring Stranger Soccer to your City” section.</p>
<p>If it feels like a strong fit and you’re interested in exploring further, please complete the form to formally express your interest. We also encourage you to download and explore the Stranger Soccer mobile app.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Launch and bring the Stranger Soccer brand to life in your assigned city</li>
<li>Build, train, and manage a small core team (2–3 people), along with freelance official hosts (game hosts)</li>
<li>Source and secure quality venues and time slots to host games</li>
<li>Execute creative marketing and sales initiatives (both digital and on-the-ground) to grow your player base</li>
<li>Manage game operations to ensure a consistently great customer experience that drives repeat participation</li>
<li>Leverage the support, systems, and expertise provided by our Singapore headquarters, including operations and technology</li>
</ul>
<h4>What we’re looking for</h4>
<ul>
<li>A strong passion for football and connection to your local football community</li>
<li>Experience in business, management, or customer-facing roles</li>
<li>An entrepreneurial mindset (prior startup or business experience is a plus)</li>
<li>Ownership mentality with the drive to build and scale a business locally</li>
<li>A results-driven attitude — earnings are directly tied to your performance, effort, and business success</li>
</ul>
<h4>About Stranger Soccer</h4>
<p>Football is the world’s most popular sport, with over 3.5 billion fans across 200+ countries — yet many people don’t play regularly. Stranger Soccer changes that by making it as easy to play football as going for a jog or hitting the gym.</p>
<p>Through our mobile app, players can browse games, book instantly, and show up to play.</p>
<p>Born in Singapore, Stranger Soccer is now open in 10+ cities around the world, with over 100,000 games run. We continue to grow and are accepting applications from license partners who want to bring Stranger Soccer to their city. Whether you call it Fussball, Fútbol, Calcio, or anything else, the world now awaits.</p>
<h4>Our mission</h4>
<p>To make playing football as easy as going for a jog.</p>
<h4>Our vision</h4>
<p>A world in which playing football is as popular and widespread as watching football.</p>
<h4>Think you have what it takes?</h4>
<p>We’d love to hear from you.</p></p><p></p>
<p><h4>Description</h4>
<p>Passionate about football (soccer) and entrepreneurship?</p>
<p>Stranger Soccer is expanding into key cities worldwide, and we are looking for a license owner to establish and run the Stranger Soccer business in Oman.</p>
<p>This is not a traditional role — it is designed for individuals who want to build, operate, and grow their own venture. It is ideal for someone entrepreneurial, driven, and deeply passionate about football, who wants to make the game more accessible in their city.</p>
<h4>Is this you?</h4>
<p>If it feels like a strong fit and you’re interested in exploring further, please complete the form to formally express your interest. We also encourage you to download and explore the Stranger Soccer mobile app.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Launch and bring the Stranger Soccer brand to life in your assigned city</li>
<li>Build, train, and manage a small core team (2–3 people), along with freelance official hosts (game hosts)</li>
<li>Source and secure quality venues and time slots to host games</li>
<li>Execute creative marketing and sales initiatives (both digital and on-the-ground) to grow your player base</li>
<li>Manage game operations to ensure a consistently great customer experience that drives repeat participation</li>
<li>Leverage the support, systems, and expertise provided by our Singapore headquarters, including operations and technology</li>
</ul>
<h4>What we’re looking for</h4>
<ul>
<li>A strong passion for football and connection to your local football community</li>
<li>Experience in business, management, or customer-facing roles</li>
<li>An entrepreneurial mindset (prior startup or business experience is a plus)</li>
<li>Ownership mentality with the drive to build and scale a business locally</li>
<li>A results-driven attitude — earnings are directly tied to your performance, effort, and business success</li>
</ul>
<h4>About Stranger Soccer</h4>
<p>Football is the world’s most popular sport, with over 3.5 billion fans across 200+ countries — yet many people don’t play regularly. Stranger Soccer changes that by making it as easy to play football as going for a jog or hitting the gym.</p>
<p>Through our mobile app, players can browse games, book instantly, and show up to play.</p>
<p>Born in Singapore, Stranger Soccer is now open in 10+ cities around the world, with over 100,000 games run. We continue to grow and are accepting applications from license partners who want to bring Stranger Soccer to their city. Whether you call it Fussball, Fútbol, Calcio, or anything else, the world now awaits.</p>
<h4>Our mission</h4>
<p>To make playing football as easy as going for a jog.</p>
<h4>Our vision</h4>
<p>A world in which playing football is as popular and widespread as watching football.</p>
<h4>Think you have what it takes?</h4>
<p>We’d love to hear from you.</p></p><p></p>
<p><h4>Description</h4>
<p>Passionate about football (soccer) and entrepreneurship?</p>
<p>Stranger Soccer is expanding into key cities worldwide, and we are looking for a license owner to establish and run the Stranger Soccer business in Oman.</p>
<p>This is not a traditional role — it is designed for individuals who want to build, operate, and grow their own venture. It is ideal for someone entrepreneurial, driven, and deeply passionate about football, who wants to make the game more accessible in their city.</p>
<h4>Is this you?</h4>
<p>As a next step, please learn more about this opportunity by exploring the section titled “Bring Stranger Soccer to your City.”</p>
<p>If it feels like a strong fit and you’re interested in exploring further, please complete the form to formally express your interest. We also encourage you to download and explore the Stranger Soccer mobile app.</p>
<h4>Key responsibilities</h4>
<li>Launch and bring the Stranger Soccer brand to life in your assigned city</li>
<li>Build, train, and manage a small core team (2–3 people), along with freelance official hosts (game hosts)</li>
<li>Source and secure quality venues and time slots to host games</li>
<li>Execute creative marketing and sales initiatives (both digital and on-the-ground) to grow your player base</li>
<li>Manage game operations to ensure a consistently great customer experience that drives repeat participation</li>
<li>Leverage the support, systems, and expertise provided by our Singapore headquarters, including operations and technology</li>
<h4>What we’re looking for</h4>
<li>A strong passion for football and connection to your local football community</li>
<li>Experience in business, management, or customer-facing roles</li>
<li>An entrepreneurial mindset (prior startup or business experience is a plus)</li>
<li>Ownership mentality with the drive to build and scale a business locally</li>
<li>A results-driven attitude — earnings are directly tied to your performance, effort, and business success</li>
<h4>About Stranger Soccer</h4>
<p>Football is the world’s most popular sport, with over 3.5 billion fans across 200+ countries — yet many people don’t play regularly. Stranger Soccer changes that by making it as easy to play football as going for a jog or hitting the gym.</p>
<p>Through our mobile app, players can browse games, book instantly, and show up to play.</p>
<p>Born in Singapore, Stranger Soccer is now open in 10+ cities around the world, with over 100,000 games run. We continue to grow and are accepting applications from license partners who want to bring Stranger Soccer to their city. Whether you call it Fussball, Fútbol, Calcio, or anything else, the world now awaits.</p>
<h4>Our mission</h4>
<p>To make playing football as easy as going for a jog.</p>
<h4>Our vision</h4>
<p>A world in which playing football is as popular and widespread as watching football.</p>
<h4>Think you have what it takes?</h4>
<p>We’d love to hear from you.</p></p><p></p>
<p><h4>Description</h4>
<p>Passionate about football (soccer) and entrepreneurship?</p>
<p>Stranger Soccer is expanding into key cities worldwide, and we are looking for a license owner to establish and run the Stranger Soccer business in Oman.</p>
<p>This is not a traditional role — it is designed for individuals who want to build, operate, and grow their own venture. It is ideal for someone entrepreneurial, driven, and deeply passionate about football, who wants to make the game more accessible in their city.</p>
<h4>Is this you?</h4>
<p>If it feels like a strong fit and you’re interested in exploring further, please complete the form to formally express your interest. We also encourage you to download and explore the Stranger Soccer mobile app.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Launch and bring the Stranger Soccer brand to life in your assigned city</li>
<li>Build, train, and manage a small core team (2–3 people), along with freelance official hosts (game hosts)</li>
<li>Source and secure quality venues and time slots to host games</li>
<li>Execute creative marketing and sales initiatives (both digital and on-the-ground) to grow your player base</li>
<li>Manage game operations to ensure a consistently great customer experience that drives repeat participation</li>
<li>Leverage the support, systems, and expertise provided by our Singapore headquarters, including operations and technology</li>
</ul>
<h4>What we’re looking for</h4>
<ul>
<li>A strong passion for football and connection to your local football community</li>
<li>Experience in business, management, or customer-facing roles</li>
<li>An entrepreneurial mindset (prior startup or business experience is a plus)</li>
<li>Ownership mentality with the drive to build and scale a business locally</li>
<li>A results-driven attitude — earnings are directly tied to your performance, effort, and business success</li>
</ul>
<h4>About Stranger Soccer</h4>
<p>Football is the world’s most popular sport, with over 3.5 billion fans across 200+ countries — yet many people don’t play regularly. Stranger Soccer changes that by making it as easy to play football as going for a jog or hitting the gym.</p>
<p>Through our mobile app, players can browse games, book instantly, and show up to play.</p>
<p>Born in Singapore, Stranger Soccer is now open in 10+ cities around the world, with over 100,000 games run. We continue to grow and are accepting applications from license partners who want to bring Stranger Soccer to their city. Whether you call it Fussball, Fútbol, Calcio, or anything else, the world now awaits.</p>
<h4>Our mission</h4>
<p>To make playing football as easy as going for a jog.</p>
<h4>Our vision</h4>
<p>A world in which playing football is as popular and widespread as watching football.</p>
<h4>Think you have what it takes?</h4>
<p>We’d love to hear from you.</p></p><p></p>
<p><h4>Description</h4>
<p>Passionate about football (soccer) and entrepreneurship?</p>
<p>Stranger Soccer is expanding into key cities worldwide, and we are looking for a license owner to establish and run the Stranger Soccer business in Oman.</p>
<p>This is not a traditional role — it is designed for individuals who want to build, operate, and grow their own venture. It is ideal for someone entrepreneurial, driven, and deeply passionate about football, who wants to make the game more accessible in their city.</p>
<h4>Is this you?</h4>
<p>If it feels like a strong fit and you’re interested in exploring further, please complete the form to formally express your interest. We also encourage you to download and explore the Stranger Soccer mobile app.</p>
<h4>Key responsibilities</h4>
<li>Launch and bring the Stranger Soccer brand to life in your assigned city</li>
<li>Build, train, and manage a small core team (2–3 people), along with freelance official hosts (game hosts)</li>
<li>Source and secure quality venues and time slots to host games</li>
<li>Execute creative marketing and sales initiatives (both digital and on-the-ground) to grow your player base</li>
<li>Manage game operations to ensure a consistently great customer experience that drives repeat participation</li>
<li>Leverage the support, systems, and expertise provided by our Singapore headquarters, including operations and technology</li>
<h4>What we’re looking for</h4>
<li>A strong passion for football and connection to your local football community</li>
<li>Experience in business, management, or customer-facing roles</li>
<li>An entrepreneurial mindset (prior startup or business experience is a plus)</li>
<li>Ownership mentality with the drive to build and scale a business locally</li>
<li>A results-driven attitude — earnings are directly tied to your performance, effort, and business success</li>
<h4>About Stranger Soccer</h4>
<p>Football is the world’s most popular sport, with over 3.5 billion fans across 200+ countries — yet many people don’t play regularly. Stranger Soccer changes that by making it as easy to play football as going for a jog or hitting the gym.</p>
<p>Through our mobile app, players can browse games, book instantly, and show up to play.</p>
<p>Born in Singapore, Stranger Soccer is now open in 10+ cities around the world, with over 100,000 games run. We continue to grow and are accepting applications from license partners who want to bring Stranger Soccer to their city. Whether you call it Fussball, Fútbol, Calcio, or anything else, the world now awaits.</p>
<h4>Our mission</h4>
<p>To make playing football as easy as going for a jog.</p>
<h4>Our vision</h4>
<p>A world in which playing football is as popular and widespread as watching football.</p>
<h4>Think you have what it takes?</h4>
<p>We’d love to hear from you.</p></p><p></p>
<p><h4>Description</h4>
<p>Passionate about football (soccer) and entrepreneurship?</p>
<p>Stranger Soccer is expanding into key cities worldwide, and we are looking for a license owner to establish and run the Stranger Soccer business in Oman.</p>
<p>This is not a traditional role — it is designed for individuals who want to build, operate, and grow their own venture. It is ideal for someone entrepreneurial, driven, and deeply passionate about football, who wants to make the game more accessible in their city.</p>
<h4>Is this you?</h4>
<p>If it feels like a strong fit and you’re interested in exploring further, please complete the form to formally express your interest. We also encourage you to download and explore the Stranger Soccer mobile app.</p>
<h4>Key responsibilities</h4>
<li>Launch and bring the Stranger Soccer brand to life in your assigned city</li>
<li>Build, train, and manage a small core team (2–3 people), along with freelance official hosts (game hosts)</li>
<li>Source and secure quality venues and time slots to host games</li>
<li>Execute creative marketing and sales initiatives (both digital and on-the-ground) to grow your player base</li>
<li>Manage game operations to ensure a consistently great customer experience that drives repeat participation</li>
<li>Leverage the support, systems, and expertise provided by our Singapore headquarters, including operations and technology</li>
<h4>What we’re looking for</h4>
<li>A strong passion for football and connection to your local football community</li>
<li>Experience in business, management, or customer-facing roles</li>
<li>An entrepreneurial mindset (prior startup or business experience is a plus)</li>
<li>Ownership mentality with the drive to build and scale a business locally</li>
<li>A results-driven attitude — earnings are directly tied to your performance, effort, and business success</li>
<h4>About Stranger Soccer</h4>
<p>Football is the world’s most popular sport, with over 3.5 billion fans across 200+ countries — yet many people don’t play regularly. Stranger Soccer changes that by making it as easy to play football as going for a jog or hitting the gym.</p>
<p>Through our mobile app, players can browse games, book instantly, and show up to play.</p>
<p>Born in Singapore, Stranger Soccer is now open in 10+ cities around the world, with over 100,000 games run. We continue to grow and are accepting applications from license partners who want to bring Stranger Soccer to their city. Whether you call it Fussball, Fútbol, Calcio, or anything else, the world now awaits.</p>
<h4>Our mission</h4>
<p>To make playing football as easy as going for a jog.</p>
<h4>Our vision</h4>
<p>A world in which playing football is as popular and widespread as watching football.</p>
<h4>Think you have what it takes?</h4>
<p>We’d love to hear from you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>As Guest Service Agent, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. </p><br><p>Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.</p><br><p><strong><u>Duties and Responsibilities </u></strong></p><br><p>As Guest Service Agent, I will assume full responsibility for the efficient operation in the following: </p><br><ul><li>Responsible for the daily operation of the telephone operators during the shift and administrative work. </li><li>Answer all inquiries in an efficient and friendly manner, using guest names whenever possible and routing calls to proper extensions. </li><li>Handle all long distance and local calls and relay message if required. </li><li>Accept and deliver wake-up calls, messages and facsimiles in a timely manner. </li><li>Assist in booking and taking requests for reservations for Restaurant, Spa and Kids’ Club. </li><li>Ensure proper handover of all outstanding matters for follow-up at the end of the shift. </li><li>Utilize and ensure proper working condition of the telephone switchboard, guest room telephones and facsimile machines. </li><li>Ensure all equipment of the department is kept clean and in good working condition. </li><li>Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded. </li><li>Strictly adhere to LQA standards and guest comments. </li></ul><p><strong><u>Qualifications</u></strong></p><br><p>To execute the position of Guest Service Agent, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:</p><br><ul><li>High school diploma or equivalent and at least 1 year experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.</li><li>Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms.</li><li>I have an excellent command of written and spoken English, and I am able to live in a remote location for extended periods of time and travel on single status.</li></ul><p><i>The above is intended to provide an overview of the role and responsibilities for a Guest Service Agent at Six Senses Zighy Bay It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.</i></p><br><p><i>Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment. </i></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>
<p>Planning and Executing and supervising all financial transactions at OQ8 including incoming and outgoing funds (treasury), financial analysis record-keeping, Insurance & Compliance under VP Finance scope, acting as single point of accountability and team player of Treasury with direct accountability overs Treasury operations, Insurance and Compliance processes, ensuring the appropriate, changes, to enhance the quality or value in existing methods.</p><p>The position will act in accordance with OQ8 s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</p><p><strong>Main tasks and responsibilities:</strong></p><p><strong>Treasury</strong></p><ul><li>Monitoring cash functions, including cash positioning, cash reporting and forecasting, short-term investing and borrowing, wire payments, fraud prevention, FX management and hedging, bank account setup and maintenance, bank relationship management, liquidity management, foreign currency exposure and foreign currency payments.</li><li>Financial reporting requirements such as finance loan, cost report, and monitoring debts drawdown, equity cash call, debt repayment and interest payment. This includes the execution of a timely/accurate reporting of cash flow reports required by the Chief Financial Officer for review of fund position.</li><li>Preparing & monitoring all OQ8 Finance Debt Cost Budget & Interest cost management.</li><li>Ensure all debt and capital related transactions are completed in a timely and accurate manner (e.g., equity cash calls, debt drawdowns, principal payments, interest payments, fees related to facilities</li><li>Administration of the treasury operations and transaction in respect of cash and the management of all OQ8 bank accounts,</li><li>Lead the execution of FX currency transactions.</li><li>Place fixed deposits.</li><li>Ensures timely availability of funding to cover all OQ8 s obligation.</li><li>Ensure funds received from lenders and owners are on timely basis.</li><li>Excess funds deposited in the interest earning account on timely basis (e.g., usage of overnight clearing account)</li><li>Support Manager in finding optimal solutions for applications of available funds.</li><li>coordinate payment and receiving of fund transactions with stakeholders,</li><li>Coordinate with departments to ensure that complete and accurate information is received for the cash flow forecasting reports in order to ensure the availability of funds to cover all obligations with no delay and no shortfall while securing the timely and accurate generation of all the required reports.</li><li>Responsible for Loan Agreements end to end process (fund and finance position in the banks, negotiation of charges for all banking services, Interest Charges & Review the settlement).</li></ul><p><strong>Planning & Forecasting</strong></p><ul><li>Gathers, interprets, and uses complex data to develop financial models that will improve Treasury processes and optimize results.</li><li>Executes financial models for OQ8 projects as part of Capital Planning Five-year forecast during the annual Business Planning Cycle.</li><li>Develops various financial scenarios for all units based on several variables, including business structure, feedstock and product prices, technologies, product premium per segment, CAPEX, and OPEX.</li><li>Interprets these scenarios and their impact on project returns into commercial terms to support optimization of business decisions.</li><li>Analyses and presents key results of financial analyses to OQ8 team and decision-makers in a clear manner.</li><li>Identifies critical elements to maximize project returns and optimize business risks in these transactions.</li><li>Develop, maintain, and report the medium-to-long term 5-year finance strategy for Treasury.</li><li>Develop cash flow forecasts for EPC Contractor, progress payments, loan repayments and other major contractor payment commitments on periodic basis.</li><li>Monitor and report the actual spend against the annual business plan and the forecast highlighting variances.</li><li>Manages and estimate foreign currency bookings (primarily forward and spot deals), financial guarantees, LC opening based on commitments.</li><li>Coordinating Due Diligence of Debt structure & interacting with financial advisor to prepare Funding.</li><li>Coordinating with Snr Financial Analyst to prepare / support OQ8 Financial Model for financing strategies purpose.</li><li>Coordinating to develop Treasury Policy & procedure.</li><li>Highlight medium to long term view of the financial position of the company and work with the Manager of Treasury to present key financial considerations and solution options.</li><li>Structure financing solutions for existing borrowings and new funding needs whilst ensuring structures are following OQ8 Refinery strategy and existing terms and conditions.</li></ul><p><strong>Financial Planning and Reporting</strong></p><ul><li>Leads finance Refinery value project initiatives and cost optimization program.</li><li>Participates in budgeting for departments and projects.</li><li>Supports the team in data collection from major focal points in the businesses.</li><li>Develops Monthly Latest Estimate on Capex Actual expenditure and performs Variance analysis against Annual Approved budget.</li><li>Prepares Capital Planning reports for internal and external stakeholders.</li><li>Prepares Consolidated Financials (Income Statement, Balance Sheet, and Cash Flow Statements) for the five-year planning cycle using the tools and models in hand.</li><li>Reviews and analyzes Financial Statements to ensure accuracy and completeness.</li><li>Reports progress against plan and milestones.</li></ul><p><strong>Insurance</strong></p><ul><li>Obtains contracts, work orders, and certificates of insurance to verify coverage by contractors and insurance carriers.</li><li>Filing and overseeing projects related to retention requirements.</li><li>Filling Data Entry of claims and legal payments in the System.</li><li>Initiate the process settlement payments for claimants payments for the Claims Department</li><li>Enters and sets up new claims/case files with high degree of efficiency.</li><li>Indexes claims/cases using the system & database.</li><li>Send out acknowledgment letters on new claims.</li><li>Investigates contractor claims, researches, and gathers information using work order scheduling history and computer data systems.</li><li>Develop knowledge of relevant claims databases to create and produce reports as requested.</li><li>Effectively coordinates with Claims team in assigned tasks.</li><li>Monitors contractors claim handling through resolution and evaluate and negotiates the settlement</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Education requirements</strong></p><p>Bachelor s degree in accounting, finance or relevant field</p><p><strong>Background and experience</strong></p><p><strong>Competencies and skills</strong></p><ul><li>10 years of relevant experience.</li><li>Oil and Gas / Energy industry experience is preferred (including upstream and downstream exposure).</li><li>Working experience in Treasury Operations, including financial planning, Compliance, and Insurance.</li><li>Familiarity with IFRS (international Financial Reporting Standards) supported by ACCA/CIMA qualification or education in progress.</li><li>Knowledge of financial statements and consolidation of financial statements.</li><li>Experience in presenting and preparing proposals to recommend new strategies.</li></ul><p><strong>Soft:</strong></p><ul><li>Strong communication skills (Written and Verbal)</li><li>Time Management and able to handle workload.</li><li>Proactive person</li><li>Ability to meet tight deadlines and able to work under pressure.</li><li>Attention to detail,</li></ul><p><strong>Technical :</strong></p><ul><li>SAP finance module proficiency: Working knowledge of ERP system and advanced MS Office applications skills.</li><li>Reporting treasury operations, insurance and Compliance matters including tracking of discrepancies in statement and reports.</li><li>Demonstrated effective Bank relation skills and bank procedure knowledge.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique – with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>As Guest Service Agent, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. </p><br><p>Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.</p><br><p><strong><u>Duties and Responsibilities </u></strong></p><br><p>As Guest Service Agent, I will assume full responsibility for the efficient operation in the following: </p><br><ul><li>Responsible for the daily operation of the telephone operators during the shift and administrative work. </li><li>Answer all inquiries in an efficient and friendly manner, using guest names whenever possible and routing calls to proper extensions. </li><li>Handle all long distance and local calls and relay message if required. </li><li>Accept and deliver wake-up calls, messages and facsimiles in a timely manner. </li><li>Assist in booking and taking requests for reservations for Restaurant, Spa and Kids’ Club. </li><li>Ensure proper handover of all outstanding matters for follow-up at the end of the shift. </li><li>Utilize and ensure proper working condition of the telephone switchboard, guest room telephones and facsimile machines. </li><li>Ensure all equipment of the department is kept clean and in good working condition. </li><li>Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded. </li><li>Strictly adhere to LQA standards and guest comments. </li></ul><p><strong><u>Qualifications</u></strong></p><br><p>To execute the position of Guest Service Agent, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:</p><br><ul><li>High school diploma or equivalent and at least 1 year experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.</li><li>Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms.</li><li>I have an excellent command of written and spoken English, and I am able to live in a remote location for extended periods of time and travel on single status.</li></ul><p><i>The above is intended to provide an overview of the role and responsibilities for a Guest Service Agent at Six Senses Zighy Bay It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.</i></p><br><p><i>Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment. </i></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).<br>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Traffic Management Specialist arranges the shipment of Global Prepositioned Material Services (GPMS) cargo to various worldwide destinations via air, land and sea. The Incumbent must comply with all applicable International and Federal Transportation Laws, Regulations, Tariffs and Department of Defense (DOD) guidance. Must be able to gain access to Logistics Tool Suite (LTS), Global Freight Management (GRM), Cargo Movement Operating System (CMOS), Integrated Logistics System-Supply (ILS-S), Global Air Transportation Execution System (GATES), Integrated Computerized Deployment System (ICODES), Integrated Booking System (IBS), Joint Container Management system (JCM), Wood Packaging Materials (WPM) Management Toolset, Global Asset Reporting Tool (GART) and web-based tracking systems such as Integrated Data Environment/Global Transportation Network Convergence (IGC), Radio Frequency Identification (RFID-ITV) Tracking Portal, Global Decision Support Systems (GDSS-2) and Single Mobility System (SMS) to ensure In-transit Visibility (ITV) within the Defense Transportation System (DTS). Ensures all shipments comply with the International Trade and Arms Regulations (ITAR), the Performance Work Statement (PWS) and Amentum ISO 9001 Quality Management System (QMS). Must be able to complete AMMO-43, Intermodal Dry Cargo Container/CSC Reinspection, AMMO-62, Technical Transportation of Hazardous Materials Distance Learning Courses and WPM certification/recertification web-based training. Ensures compliance with Performance Work Statement (PWS) and Amentum ISO 9001 Quality Management System (QMS).</p><p>Principal Accountabilities</p><ul><li>Inspects, accepts documentation (DD Form 1149/1348-1), prepares and processes all outbound/inbound cargo offered for transportation in the Defense Transportation System (DTS).</li><li>Checks for completeness and accuracy. Verifies the Nomenclatures, Quantity, Transportation Control Numbers (TCN), Transportation Account Code (TAC), Consignor and Consignee Codes, Hazardous/Classified materials, ITARS certifications and other essential transportation data.</li><li>Properly classified freight, selects commodity codes, selects the most efficient mode of shipment and controls obligations for government transportation funds.</li><li>Prepares all required shipping documents for data input to CMOS/GATES, assigns Transportation Control Numbers, produces labels, issues truck manifest for general/hazardous cargo and Maintains Manifest logs.</li><li>Uses automated computer systems to process and document to accurately input the Transportation Control Numbers, Transportation Accounting Codes, consignor and consignee codes and other essential transportation data into CMOS, GATES or IBS.</li><li>Inspects Hazardous Materials to ensure proper packaging, marking, labeling, documentation and certification in accordance with applicable Dangerous Goods Regulations (AFMAN 24-604, 49 Code of Federal Regulation, International Air Transport Association (IATA) and International Maritime Dangerous Goods (IMDG).</li><li>Inspects, accepts and inventories all incoming freight and containers for overages, shortages and damage before acceptance. When required, initiate and complete DD Form 361, Transportation Discrepancy Report (TDR).</li><li>Provides asset visibility and real-time view to track customer queries using IGC, RFID-ITV, GDSS2 or SMS.</li><li>Prepares shipping documents and Movement Requests for international and domestic shipments between sites and container movements from the Sea Port of Embarkation (POE) to the Sea Port of Debarkation (POD) shipped by surface or sealift.</li><li>Performs Port Handling and Inland Transportation (PHIT) and ensures the subcontractor performs all duties and responsibilities according to the Statement of Work (SOW). Inspects and documents each shipment for contract compliance on a Customer Service Survey form.</li><li>Processes Export Traffic Release Requests (ETRR) for sealift shipments using Surface Deployment Distribution Command (SDDC) - Integrated Booking System (IBS).</li><li>Performs Host Country customs clearances and liaises with Military and Host country Ministries on Import and Export for Border Customs Clearances, Airport Customs Clearances and Seaport Clearances.</li><li>Selects and initiates contact with local carriers to arrange appropriate transport equipment for containers, classified, sensitive, hazardous or outsized shipments based on the size, weight, commodity description, freight classification, required delivery date, priority or other special requirements.</li><li>Loads/unloads 463L pallets, equipment, vehicles and ISO containers from flat-bed/low-bed trucks. May assist in loading/unloading military vessels at the seaport.</li><li>Assists the Pallet and Net Managers with inspections, issuing, accounting, controlling, reporting and maintaining operation stock levels of 463L pallets, nets and other tie-down equipment located on-site.</li><li>Assists the WPM Custodian with inspecting and certification, record keeping and reporting the receipt and usage requirements.</li><li>Assists the CCO with completing the monthly container inventory, ensuring all containers located on-site are inventoried between the 1st and 30th day of each month.</li><li>Reports all lost, damaged, destroyed and modified containers to the CCO within 12 hours of discovery.</li><li>Performs container inspections and reports findings on the DA 2404 equipment inspection and maintenance worksheet.</li><li>Receives/Ships all containers in JCM within 12 hours of receipt or departure.</li><li>Operates GATES and ICODES to process and manifest cargo and to develop load plans for military and commercial aircraft.</li><li>Prepares, inspects, reviews and submits Preload Plans, Hazardous Materials Diplomatic Clearances (HAZDIP) and other documents to facilitate air movement.</li><li>Inspects cargo documentation, conducts Joint Inspections and certifies that cargo is built correctly and airworthy.</li><li>Computes weight and balance and certifies weight distribution of the aircraft with passengers, cargo and baggage.</li><li>Determines cargo configuration and aircraft loading requirements in accordance with Air Transportability Test Loading Activity Certifications (ATTLA).</li><li><br></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Must be proficient in the use of personal computers and Windows Operating System and Microsoft Office to include as a minimum PowerPoint, Excel and Word programs.</p><p>Knowledge of related shipping/receiving procedures and the ability to detect/report problems to appropriate personnel.</p><p>Excellent organizational skills and the ability to effectively work under pressure and strict timelines required.</p><p>Ability to maintain an effective working relationship with coworkers, including multi-national staff and external and internal customers is required.</p><p>Must be able to communicate clearly and concisely, orally and in writing to coworkers and customers while maintaining Communication Security (COMSEC), Operational Security (OPSEC) and Computer Security (COMPUSEC).</p><p>Knowledge and understanding of MHE equipment operations and associated hazards required.</p><p>Will be required to receive training and operate material handling equipment.</p><p>Must possess a valid home country driver's license and ability to obtain host nation driver's license.</p><p>High School diploma or equivalent required.</p><p>Minimum of three years of experience in Traffic Management (TMO)/Air Freight operations or associate degree in a related field of study required.</p><p>Experience may include but is not limited to import/export, freight acceptance, preparation, handling, cargo shipping/receiving by surface, sea and air data records, container management, customer service, cargo operating computer systems or other related experience.</p><p>Possess a current HAZMAT Certification in accordance with AFMAN 24-604 or ability to obtain it upon acceptance of the position.</p><p>Must be able to obtain and maintain facility credentials/authorization. Note: US Citizenship is required for facility credentials/authorization at this work location.</p><p>Will be required to wear proper Personal Protective Equipment (PPE) according to prescribed procedures and as required for task being performed.</p><p>Physically capable of performing all required duties; capable of lifting/pushing/pulling minimum of 50 lbs.</p><p>Ability to travel domestically and internationally.</p><p>Experienced in aircraft cargo loading/unloading and cargo tie-down restraint procedures, palletizing cargo on single or multiple 463L pallets using side and top nets, straps, chains and devices for restraint preferred.</p><p>Familiarization and certification in AMC Airlift Load Planning, or equivalent, and Joint Inspection process is preferred.</p><p></p></section>
<p>The AI-powered OS for beauty, wellness and self-care Video Submissions will be prioritised to help speed up the interviewing process! What the video should include: Brief introduction What motivates you? Why Fresha is interesting to you Why you are the best person for the job Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions. Fresha s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.</p><p>Given our exciting and progressive growth plans, we are looking for an exceptional Account Manager to come and join our global business. Reporting directly to the Account Manager Team Lead, you will be accountable for building relationships and driving monetisation of the Fresha platform. This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge, and wants to make an impact. To foster a collaborative environment that thrives on face-to-face interactions and teamwork all Fresha employees work from the office five days per week.</p><p><strong>What you will be doing:</strong></p><ul><li><strong>KPIs</strong> - Accountable for meeting key performance indicators on monetisation, retention, and revenue growth by proactively engaging with and educating our Partners on the value of the Fresha platform</li><li><strong>Upselling</strong> - Effectively analyse reports and execute plans to upsell and increase monetised revenue generated from existing accounts</li><li><strong>Engagement</strong> - Ensure strong Partner Experience by building meaningful relationships by attending online video meetings with your accounts</li><li><strong>Consistency</strong> - Administer a consistent contact strategy across your Portfolio to keep Partners engaged and reduce churn</li></ul><p>This list is not exhaustive and there may be other activities you are required to deliver.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>What we are looking for:</strong></p><ul><li><strong>Languages</strong> - Fluent in Arabic + English</li><li><strong>Commercial Growth</strong> - Demonstrable experience in effectively managing and driving commercial growth in large account bases, ideally in the SaaS industry</li><li><strong>Experience</strong> - 1-2 years experience as an SDR and 1-2 years experience as a revenue generating account manager</li><li><strong>Motivation</strong> - Shown to be commercially motivated with an ability to adapt and achieve targets</li><li><strong>Initiative</strong> - Self-starter and proactive approach</li><li><strong>Adaptability</strong> - Comfortable working in a fast-paced and changing environment</li><li><strong>SMB</strong> - Experience selling into SMB</li><li><strong>Communication</strong> - Excellent communication and listening skills</li><li><strong>Planning Skills</strong> - Excellent time management</li><li><strong>Work Ethic</strong> - High work ethic</li><li><strong>Creative Thinking</strong> - Problem-solving mindset</li></ul><p>At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.</p><p><strong>Interview Process:</strong></p><ul><li>Screen Call - Video-call with a member from the Talent Team (30m)</li><li>Skills & Experience - Video interview with Hiring Manager (45m)</li><li>Presentation - Video interview with Hiring Team (75m)</li></ul><p>We aim to complete the entire interview process and deliver feedback within 2 weeks . Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe</p>
<p><h4>About the role</h4>
<p>We’re hiring a highly organized and communication-focused appointment setter to generate qualified meetings and support sales pipeline growth for a fast-growing business.</p>
<p>This role is focused on:</p>
<ul>
<li>Outbound outreach</li>
<li>Lead qualification</li>
<li>Appointment scheduling</li>
<li>CRM management</li>
<li>Sales coordination</li>
</ul>
<p>You’ll engage prospects through:</p>
<ul>
<li>Phone calls</li>
<li>Email outreach</li>
<li>LinkedIn messaging</li>
</ul>
<p>and schedule qualified meetings for the sales team.</p>
<p>If you’re confident communicating with prospects, managing schedules, and keeping pipelines organized — this role is a strong fit.</p>
<h4>What you’ll own</h4>
<p><strong>Lead engagement & outreach</strong></p>
<p>Reach out to prospects through:</p>
<ul>
<li>Phone calls</li>
<li>Email</li>
<li>LinkedIn</li>
</ul>
<p>Qualify leads based on:</p>
<ul>
<li>Role</li>
<li>Company type</li>
<li>Industry fit</li>
<li>Business need</li>
</ul>
<p>Confirm interest before scheduling meetings.</p>
<p>Support outbound lead generation and pipeline activity.</p>
<p><strong>Appointment setting & scheduling</strong></p>
<p>Schedule meetings using:</p>
<ul>
<li>Calendly</li>
<li>HubSpot Meetings</li>
<li>Google Calendar</li>
<li>Outlook</li>
</ul>
<p>Manage scheduling across multiple time zones.</p>
<p>Send:</p>
<ul>
<li>Confirmations</li>
<li>Reminders</li>
<li>Reschedules</li>
<li>Follow-ups</li>
</ul>
<p>Ensure clean calendar coordination and booking accuracy.</p>
<p><strong>CRM & pipeline management</strong></p>
<p>Maintain accurate CRM records in:</p>
<ul>
<li>Salesforce</li>
<li>HubSpot</li>
<li>Zoho CRM</li>
</ul>
<p>Log:</p>
<ul>
<li>Outreach activity</li>
<li>Appointment updates</li>
<li>Notes</li>
<li>Follow-up status</li>
</ul>
<p>Keep pipeline records clean and organized.</p>
<p><strong>Sales team coordination</strong></p>
<p>Work closely with:</p>
<ul>
<li>SDRs</li>
<li>BDRs</li>
<li>Account executives</li>
</ul>
<p>Provide clean handoff notes and prospect context.</p>
<p>Align on:</p>
<ul>
<li>Target accounts</li>
<li>Lead quality</li>
<li>Outreach feedback</li>
</ul>
<p>Help improve outreach messaging and appointment quality.</p>
<p><strong>Performance tracking</strong></p>
<p>Track:</p>
<ul>
<li>Calls made</li>
<li>Emails sent</li>
<li>Appointments booked</li>
<li>Show rates</li>
</ul>
<p>Identify gaps in conversion or attendance rates.</p>
<p>Support improvements in scheduling and outreach performance.</p>
<h4>Requirements</h4>
<p><strong>Must-have</strong></p>
<ul>
<li>1–2 years of experience in:</li>
<ul>
<li>Appointment setting</li>
<li>Sales support</li>
<li>Inside sales</li>
<li>Customer-facing roles</li>
<li>Lead generation</li>
</ul>
<li>Familiarity with:</li>
<ul>
<li>Salesforce</li>
<li>HubSpot</li>
<li>Zoho CRM</li>
<li>Calendly</li>
<li>Google Calendar</li>
<li>Outlook</li>
</ul>
<li>Strong written and verbal English communication skills</li>
<li>Ability to manage multiple calendars and time zones</li>
<li>Highly organized with strong attention to detail</li>
<li>Comfortable working U.S. business hours</li>
</ul>
<p><strong>Nice to have</strong></p>
<ul>
<li>Experience supporting SDR/BDR teams</li>
<li>Familiarity with:</li>
<ul>
<li>Outreach</li>
<li>SalesLoft</li>
<li>Apollo</li>
</ul>
<li>Experience in:</li>
<ul>
<li>SaaS</li>
<li>B2B services</li>
<li>Marketing agencies</li>
</ul>
<li>Knowledge of sales methodologies such as:</li>
<ul>
<li>BANT</li>
<li>SPIN</li>
<li>Challenger</li>
</ul>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>You are confident communicating with prospects</li>
<li>You stay organized managing multiple schedules</li>
<li>You follow up consistently and professionally</li>
<li>You are proactive and detail-oriented</li>
<li>You enjoy helping sales teams stay efficient</li>
<li>You thrive in fast-paced, performance-driven environments</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Reach out to prospects through calls, email, and LinkedIn</li>
<li>Qualify leads and schedule meetings</li>
<li>Manage calendars and appointment logistics</li>
<li>Update CRM records and pipeline activity</li>
<li>Coordinate with sales reps on handoffs and follow-ups</li>
<li>Track booking metrics and optimize scheduling workflows</li>
</ul>
<p>In short:</p>
<p>You help keep the sales pipeline full by engaging prospects, qualifying interest, and booking high-quality meetings efficiently.</p>
<h4>Key metrics (KPIs)</h4>
<ul>
<li>Daily outreach activity completed</li>
<li>Qualified appointments booked</li>
<li>Meeting show rates (70–80%+)</li>
<li>CRM accuracy and organization</li>
<li>Speed of follow-up and scheduling responsiveness</li>
<li>Positive feedback from sales teams on handoff quality</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>Direct impact on pipeline growth and revenue generation</li>
<li>Opportunity to grow into SDR, BDR, or account executive roles</li>
<li>Exposure to modern sales tools and outbound workflows</li>
<li>Fully remote role with measurable performance metrics</li>
<li>Fast-paced sales environment with growth opportunities</li>
<li>Competitive compensation and performance incentives</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Recruiter interview</li>
<li>Scheduling / outreach exercise</li>
<li>Client interview</li>
<li>Offer and onboarding</li>
</ul>
<h4>Apply now</h4>
<p>If you:</p>
<ul>
<li>Enjoy speaking with prospects</li>
<li>Are highly organized with scheduling and follow-ups</li>
<li>Can manage outreach and appointment coordination efficiently</li>
<li>Thrive in fast-paced sales environments</li>
</ul>
<p>This role is a strong fit for professionals who enjoy lead engagement, appointment setting, and sales pipeline support.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Our spa specialists play an important role in support of a number of vital spa functions. At our hotels these associates work to build an experience that is memorable and unique – with spa services on the side. Our spa specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the spa specialist makes transactions feel like part of the experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for spa specialists – to get it right for our guests and our business each and every time.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> No related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None</p>
<h4>Equal opportunity employer statement</h4>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<h4>About Marriott Hotels</h4>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.</p>
<p>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<h4>About JW Marriott</h4>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott.</p>
<p>Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique – with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Job Description</h4>
<p>The Traffic Management Specialist arranges the shipment of Global Prepositioned Material Services (GPMS) cargo to various worldwide destinations via air, land, and sea. The incumbent must comply with all applicable international and federal transportation laws, regulations, tariffs, and Department of Defense (DOD) guidance. Must be able to gain access to Logistics Tool Suite (LTS), Global Freight Management (GRM), Cargo Movement Operating System (CMOS), Integrated Logistics System-Supply (ILS-S), Global Air Transportation Execution System (GATES), Integrated Computerized Deployment System (ICODES), Integrated Booking System (IBS), Joint Container Management system (JCM), Wood Packaging Materials (WPM) Management Toolset, Global Asset Reporting Tool (GART), and web-based tracking systems such as Integrated Data Environment/Global Transportation Network Convergence (IGC), Radio Frequency Identification (RFID-ITV) Tracking Portal, Global Decision Support Systems (GDSS-2), and Single Mobility System (SMS) to ensure in-transit visibility (ITV) within the Defense Transportation System (DTS). Ensures all shipments comply with the International Trade and Arms Regulations (ITAR), the Performance Work Statement (PWS), and Amentum ISO 9001 Quality Management System (QMS). Must be able to complete AMMO-43, Intermodal Dry Cargo Container/CSC Reinspection, AMMO-62, Technical Transportation of Hazardous Materials Distance Learning Courses, and WPM certification/recertification web-based training. Ensures compliance with Performance Work Statement (PWS) and Amentum ISO 9001 Quality Management System (QMS).</p>
<h4>Principal Accountabilities</h4>
<ul>
<li>Inspects, accepts documentation (DD Form 1149/1348-1), prepares, and processes all outbound/inbound cargo offered for transportation in the Defense Transportation System (DTS).</li>
<li>Checks for completeness and accuracy. Verifies the nomenclatures, quantity, Transportation Control Numbers (TCN), Transportation Account Code (TAC), consignor and consignee codes, hazardous/classified materials, ITARS certifications, and other essential transportation data.</li>
<li>Properly classifies freight, selects commodity codes, selects the most efficient mode of shipment, and controls obligations for government transportation funds.</li>
<li>Prepares all required shipping documents for data input to CMOS/GATES, assigns Transportation Control Numbers, produces labels, issues truck manifest for general/hazardous cargo, and maintains manifest logs.</li>
<li>Uses automated computer systems to process and document to accurately input the Transportation Control Numbers, Transportation Accounting Codes, consignor and consignee codes, and other essential transportation data into CMOS, GATES, or IBS.</li>
<li>Inspects hazardous materials to ensure proper packaging, marking, labeling, documentation, and certification in accordance with applicable Dangerous Goods Regulations (AFMAN 24-604, 49 Code of Federal Regulation, International Air Transport Association (IATA), and International Maritime Dangerous Goods (IMDG)).</li>
<li>Inspects, accepts, and inventories all incoming freight and containers for overages, shortages, and damage before acceptance. When required, initiates and completes DD Form 361, Transportation Discrepancy Report (TDR).</li>
<li>Provides asset visibility and real-time view to track customer queries using IGC, RFID-ITV, GDSS2, or SMS.</li>
<li>Prepares shipping documents and movement requests for international and domestic shipments between sites and container movements from the Sea Port of Embarkation (POE) to the Sea Port of Debarkation (POD) shipped by surface or sealift.</li>
<li>Performs Port Handling and Inland Transportation (PHIT) and ensures the subcontractor performs all duties and responsibilities according to the Statement of Work (SOW). Inspects and documents each shipment for contract compliance on a Customer Service Survey form.</li>
<li>Processes Export Traffic Release Requests (ETRR) for sealift shipments using Surface Deployment Distribution Command (SDDC) - Integrated Booking System (IBS).</li>
<li>Performs host country customs clearances and liaises with military and host country ministries on import and export for border customs clearances, airport customs clearances, and seaport clearances.</li>
<li>Selects and initiates contact with local carriers to arrange appropriate transport equipment for containers, classified, sensitive, hazardous, or outsized shipments based on the size, weight, commodity description, freight classification, required delivery date, priority, or other special requirements.</li>
<li>Loads/unloads 463L pallets, equipment, vehicles, and ISO containers from flat-bed/low-bed trucks. May assist in loading/unloading military vessels at the seaport.</li>
<li>Assists the Pallet and Net Managers with inspections, issuing, accounting, controlling, reporting, and maintaining operation stock levels of 463L pallets, nets, and other tie-down equipment located on-site.</li>
<li>Assists the WPM Custodian with inspecting and certification, record keeping, and reporting the receipt and usage requirements.</li>
<li>Assists the CCO with completing the monthly container inventory, ensuring all containers located on-site are inventoried between the 1st and 30th day of each month.</li>
<li>Reports all lost, damaged, destroyed, and modified containers to the CCO within 12 hours of discovery.</li>
<li>Performs container inspections and reports findings on the DA 2404 equipment inspection and maintenance worksheet.</li>
<li>Receives/ships all containers in JCM within 12 hours of receipt or departure.</li>
<li>Operates GATES and ICODES to process and manifest cargo and to develop load plans for military and commercial aircraft.</li>
<li>Prepares, inspects, reviews, and submits preload plans, hazardous materials diplomatic clearances (HAZDIP), and other documents to facilitate air movement.</li>
<li>Inspects cargo documentation, conducts joint inspections, and certifies that cargo is built correctly and airworthy.</li>
<li>Computes weight and balance and certifies weight distribution of the aircraft with passengers, cargo, and baggage.</li>
<li>Determines cargo configuration and aircraft loading requirements in accordance with Air Transportability Test Loading Activity Certifications (ATTLA).</li>
<li>Loads, unloads, and services aircraft. Ensures cargo loads are secure and tied down. Assists load team chief with selecting, assembling, palletizing, and transporting cargo loads to and from aircraft and storage areas.</li>
<li>Safely transports and handles explosives.</li>
<li>Performs passenger service procedures, check-in, manifests passengers and baggage, and performs security checks. Loads/unloads passengers and baggage from aircraft.</li>
<li>Performs weighing of cargo, vehicles, and outsized cargo to determine the center of balance for rolling stock and ensures cargo dimensions are within pallet and aircraft limitations.</li>
<li>Implements, documents, and controls quality, training, environment, and safety programs.</li>
<li>Prepares and handles cargo in accordance with all prescribed regulations, instructions, technical orders, and procedures.</li>
<li>Accomplishes receiving process for all inbound cargo functions of MILSTRIP and NON-MILSTRIP shipments addressed to the host installation SRAN in accordance with regulation.</li>
<li>Maintains technical orders, publications, forms, and files required for traffic management operations.</li>
<li>Compiles data and submits reports and other correspondence as required.</li>
<li>Performs other duties as assigned.</li>
<li>Works in normal office and maintenance shop or warehouse environment and may be required to work outdoors for extended periods.</li>
</ul>
<h4>Minimum Requirements</h4>
<ul>
<li>Must be proficient in the use of personal computers and Windows Operating System and Microsoft Office to include as a minimum PowerPoint, Excel, and Word programs.</li>
<li>Knowledge of related shipping/receiving procedures and the ability to detect/report problems to appropriate personnel.</li>
<li>Excellent organizational skills and the ability to effectively work under pressure and strict timelines required.</li>
<li>Ability to maintain an effective working relationship with coworkers, including multi-national staff and external and internal customers is required.</li>
<li>Must be able to communicate clearly and concisely, orally and in writing to coworkers and customers while maintaining Communication Security (COMSEC), Operational Security (OPSEC), and Computer Security (COMPUSEC).</li>
<li>Knowledge and understanding of MHE equipment operations and associated hazards required.</li>
<li>Will be required to receive training and operate material handling equipment.</li>
<li>Must possess a valid home country driver's license and ability to obtain host nation driver's license.</li>
<li>High school diploma or equivalent required.</li>
<li>Minimum of three years of experience in Traffic Management (TMO)/Air Freight operations or associate degree in a related field of study required.</li>
<li>Experience may include but is not limited to import/export, freight acceptance, preparation, handling, cargo shipping/receiving by surface, sea and air data records, container management, customer service, cargo operating computer systems, or other related experience.</li>
<li>Possess a current HAZMAT Certification in accordance with AFMAN 24-604 or ability to obtain it upon acceptance of the position.</li>
<li>Must be able to obtain and maintain facility credentials/authorization. Note: US citizenship is required for facility credentials/authorization at this work location.</li>
<li>Will be required to wear proper Personal Protective Equipment (PPE) according to prescribed procedures and as required for task being performed.</li>
<li>Physically capable of performing all required duties; capable of lifting/pushing/pulling minimum of 50 lbs.</li>
<li>Ability to travel domestically and internationally.</li>
</ul>
<h4>Preferred Qualifications</h4>
<ul>
<li>Experienced in aircraft cargo loading/unloading and cargo tie-down restraint procedures, palletizing cargo on single or multiple 463L pallets using side and top nets, straps, chains, and devices for restraint preferred.</li>
<li>Familiarization and certification in AMC Airlift Load Planning, or equivalent, and Joint Inspection process is preferred.</li>
</ul></p><p></p>
<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Functions as the leader of the property s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel s sales objectives. Evaluates the property s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer profile and property associates and provides a return on investment to the owner and Marriott International.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> </p>
<p> <strong>Required:</strong> </p>
<p> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.</p>
<p>OR</p>
<p> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</p>
<p> </p>
<p> <strong>Preferred:</strong> </p>
<p> 4 year college degree.</p>
<p> Demonstrated skills in supervising a team.</p>
<p> Lodging sales experience.</p>
<p> Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance. <br>
</p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Managing Sales Activities</strong> </p>
<p> Manages the development of a strategic account plan for the demand generators in the market.</p>
<p> Manages the property's reactive and proactive sales efforts.</p>
<p> Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.</p>
<p> Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.</p>
<p> Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel s market position.</p>
<p> Researches competitor s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.</p>
<p> Attends sales strategy meetings to provide input on weekly and overall sales strategy.</p>
<p> Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.</p>
<p> Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.</p>
<p> Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.</p>
<p> Serves as the sales contact for customers; serves as the customer advocate.</p>
<p> Serves as hotel authority on sales processes and sales contracts.</p>
<p> Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.</p>
<p> Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.</p>
<p> Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.</p>
<p> Supports the General Manager by coordinating crisis communications.</p>
<p> Executes and supports Marriott s Customer Service Standards and hotel s Brand Standards.</p>
<p> Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</p>
<p> Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).</p>
<p> Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.</p>
<p> Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.</p>
<p> Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.</p>
<p> Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel s sales objectives.</p>
<p> Interfaces with regional marketing communications for regional and national promotions pull through.</p>
<p> Performs other duties, as assigned, to meet business needs.</p>
<p> </p>
<p> <strong>Building Successful Relationships</strong> </p>
<p> Develops strong partnerships with local organizations to further increase brand/product awareness.</p>
<p> Develops and manages internal key stakeholder relationships.</p>
<p> Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.</p>
<p> Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.</p>
<p> Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.</p>
<p><br></p>
<p><br></p><p>Have a very good understanding of the outlet s concept and food and beverage offerings including promotions and be able to verbally explain those to the guests. Display proper and professional phone etiquette and assure that all guest details and requests are clearly registered and communicated. Take reservations by phone, by email, through internet booking applications and in person and update the reservations system accordingly as per the standards in place. To reconfirm all reservations by phone or email at the set timely standard and schedule the reservations and planned seating arrangements with management prior to service period. Constantly update the reservation system with an accurate table count and ensure to update and reinstate all available tables as soon as possible. Welcome and escort patrons with the overall objective to delight and satisfy each and every guest and if needed she/he will assist and reasonably escort and direct the patron to other destinations within the hotel. Ensure accuracy of all menus: current, spelled correctly, clean and presentable and the menu paper is complete and distributed appropriately. Recommend and up-sell the initial beverage offering as per service sequence and forward effectively the order directly to the waiter in the respective station. Perform any tasks related to billing according to hotel standards and cashiering policies if required. Attend to any complaints of comments given by guests and if no resolution can be found refer the matter to the Outlet Manager. To bid friendly farewell to guests and sincerely thank them for their visit. Check that all public areas of the outlet including the bathrooms are kept clean throughout operation times and communicate to superiors or housekeeping colleagues if areas are in not acceptable state. Ensure that the uniform provided is kept clean, presentable and in good condition, ensuring that personal appearance and hygiene standards are an example for the team and a demonstrate a professional image for our guests. Any other reasonable tasks as assigned by the Outlet Manager including assisting other outlets. Communicate clearly and directly with all colleagues and superiors in order to avoid misunderstandings and other shortfalls caused by lack of communication. Particularly focus on clear communication of all floor plans and seating related matters as well as other requests from guests to related service colleagues. Ensure that superiors and if required kitchen colleagues are informed if any special guest preferences are known, such as allergies. Be committed to being a team player; proactively cooperating and supporting colleagues in operational tasks including assisting service procedures such as order taking, clearing of table or serving food if required. Ensure that Mandarin Oriental Muscat's grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care. Listen to every guest and observe body language carefully in order to be able to understand guest needs and expectations and consistently delight and satisfy every guest. Report critical situations, such as intoxicated guests or aggressive behaviour to managers or security immediately. Be able to converse well in English and preferably other languages, in verbal and written format and present and recommend menus to the guest. Have a natural, warm smile and a friendly and passionate approach towards guests and handle and resolve challenging situations with guests. Create WOW moments to surprise and delight guests in the outlet through gestures and other actions. Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA. Proactively gather and record guest s preference to superiors and act upon them whenever known and maintain the database.</p><p>=</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Have a very good understanding of the outlet s concept and food and beverage offerings including promotions and be able to verbally explain those to the guests.</li><li>Display proper and professional phone etiquette and assure that all guest details and requests are clearly registered and communicated.</li><li>Take reservations by phone, by email, through internet booking applications and in person and update the reservations system accordingly as per the standards in place.</li><li>To reconfirm all reservations by phone or email at the set timely standard and schedule the reservations and planned seating arrangements with management prior to service period.</li><li>Constantly update the reservation system with an accurate table count and ensure to update and reinstate all available tables as soon as possible.</li><li>Welcome and escort patrons with the overall objective to delight and satisfy each and every guest and if needed she/he will assist and reasonably escort and direct the patron to other destinations within the hotel.</li><li>Ensure accuracy of all menus: current, spelled correctly, clean and presentable and the menu paper is complete and distributed appropriately.</li><li>Recommend and up-sell the initial beverage offering as per service sequence and forward effectively the order directly to the waiter in the respective station.</li><li>Perform any tasks related to billing according to hotel standards and cashiering policies if required.</li><li>Attend to any complaints of comments given by guests and if no resolution can be found refer the matter to the Outlet Manager.</li><li>To bid friendly farewell to guests and sincerely thank them for their visit.</li><li>Check that all public areas of the outlet including the bathrooms are kept clean throughout operation times and communicate to superiors or housekeeping colleagues if areas are in not acceptable state.</li><li>Ensure that the uniform provided is kept clean, presentable and in good condition, ensuring that personal appearance and hygiene standards are an example for the team and a demonstrate a professional image for our guests.</li><li>Any other reasonable tasks as assigned by the Outlet Manager including assisting other outlets.</li><li>Communicate clearly and directly with all colleagues and superiors in order to avoid misunderstandings and other shortfalls caused by lack of communication. Particularly focus on clear communication of all floor plans and seating related matters as well as other requests from guests to related service colleagues.</li><li>Ensure that superiors and if required kitchen colleagues are informed if any special guest preferences are known, such as allergies.</li><li>Be committed to being a team player; proactively cooperating and supporting colleagues in operational tasks including assisting service procedures such as order taking, clearing of table or serving food if required.</li><li>Ensure that Mandarin Oriental Muscat's grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care.</li><li>Listen to every guest and observe body language carefully in order to be able to understand guest needs and expectations and consistently delight and satisfy every guest.</li><li>Report critical situations, such as intoxicated guests or aggressive behaviour to managers or security immediately.</li><li>Be able to converse well in English and preferably other languages, in verbal and written format and present and recommend menus to the guest.</li><li>Have a natural, warm smile and a friendly and passionate approach towards guests and handle and resolve challenging situations with guests.</li><li>Create WOW moments to surprise and delight guests in the outlet through gestures and other actions.</li><li>Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.</li><li>Proactively gather and record guest s preference to superiors and act upon them whenever known and maintain the database.</li></ul>
<p>Mandarin Oriental Muscat is looking for a Leisure Sales Executive German Speaking Omani National to join our Sales and Marketing team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p><p>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p><p>Mandarin Oriental Muscat</p><p>Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events. For those seeking a luxury living experience in one of Muscat s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group s legendary service, world-class amenities and sweeping sea or mountain views.</p><p><b><br></b></p><p><b>Scope of Position</b></p><p>As Leisure Sales Executive , you will work closely with the Director of Commercial Strategy, Senior Sales Manager and the Sales team to drive leisure business and achieve or exceed monthly, quarterly, and annual revenue targets. The role focuses on developing and maintaining strong relationships with key leisure accounts, including travel agencies, tour operators, Destination Management Companies (DMCs), wholesalers, consortia, and other leisure partners across assigned markets. You will be responsible for identifying new business opportunities, managing existing leisure accounts, implementing sales strategies and account plans, and increasing the hotel s market share within the leisure segment. The role requires a proactive approach to account management, sales calls, client entertainment, site inspections, and market development while positioning Mandarin Oriental, Muscat as a preferred luxury leisure destination.</p><p><b><br></b></p><p><b>Responsibilities</b></p><ul><li>Understand, communicate, and adhere to all corporate and hotel policies and standard operating procedures.</li><li>Ensure all business activities and decisions comply with the MOHG Code of Conduct and applicable laws, rules, and regulations.</li><li>Fully understand and support Mandarin Oriental, Muscat s People & Culture strategic policies.</li><li>Support all learning and development activities as required.</li><li>Safeguard confidential information and personal data relating to guests, customers, colleagues, and the hotel.</li><li>Support and adhere to all policies and procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li><li>Ensure compliance with the MOHG Social Media Policy.</li><li>Act as a hotel and brand ambassador at all times.</li><li>Carry out any additional duties requested by management related to hotel operational activities.</li><li>Generate, develop, and maintain leisure accounts within assigned markets and segments through proactive sales activities.</li><li>Develop and maintain productive relationships with travel agencies, tour operators, DMCs, wholesalers, consortia, and other key leisure partners.</li><li>Identify and develop new leisure business opportunities to increase room revenue, occupancy, and market share.</li><li>Conduct face-to-face sales calls, telephone calls, client entertainment, presentations, and site inspections.</li><li>Implement and execute leisure sales objectives, strategies, and action plans to achieve and exceed assigned targets.</li><li>Manage assigned leisure accounts and continuously evaluate their production, potential, and performance.</li><li>Support the development and implementation of seasonal leisure campaigns, tactical offers, packages, and promotions in collaboration with relevant departments.</li><li>Maintain awareness of leisure market trends, source markets, booking patterns, customer preferences, and competitor activities.</li><li>Monitor competitors leisure positioning, rates, packages, promotions, and market activity and report relevant threats and opportunities.</li><li>Develop strong and productive relationships with existing business partners while actively identifying potential new partners.</li><li>Ensure negotiated agreements and selling strategies are adhered to and maximize upselling opportunities whenever possible.</li><li>Conduct regular account reviews and recommend actions to increase production from key leisure partners.</li><li>Maintain accurate and up-to-date information regarding assigned accounts, activities, opportunities, and production in the relevant systems in accordance with MOHG standards.</li><li>Respond to client and partner requests within the time frames established by the company.</li><li>Participate in leisure sales activities, roadshows, trade events, exhibitions, sales missions, and networking opportunities as required.</li><li>Attend major events in the hotel and city as requested by the Department Head.</li><li>Cross-sell Mandarin Oriental properties worldwide whenever appropriate and identify opportunities to generate business across the Group.</li><li>Support customer loyalty and Mandarin Oriental brand standards by delivering service excellence throughout the customer experience.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p>We invite you to become a fan of the exceptional. Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p><p>Mandarin Oriental Muscat</p><p>Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events. For those seeking a luxury living experience in one of Muscat s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group s legendary service, world-class amenities and sweeping sea or mountain views.</p><p>Scope of Position</p><p>As Leisure Sales Executive , you will work closely with the Director of Commercial Strategy, Senior Sales Manager and the Sales team to drive leisure business and achieve or exceed monthly, quarterly, and annual revenue targets. The role focuses on developing and maintaining strong relationships with key leisure accounts, including travel agencies, tour operators, Destination Management Companies (DMCs), wholesalers, consortia, and other leisure partners across assigned markets. You will be responsible for identifying new business opportunities, managing existing leisure accounts, implementing sales strategies and account plans, and increasing the hotel s market share within the leisure segment. The role requires a proactive approach to account management, sales calls, client entertainment, site inspections, and market development while positioning Mandarin Oriental, Muscat as a preferred luxury leisure destination.</p>