Embedded Systems Engineer Jobs in Oman

<p>The Sr. Officer - Card Operation ensures the accurate and timely processing of all activities related to OmanNet, Visa and debit card transactions, as well as reconciliation efforts. He/ She delivers high-quality support services and control functions to customers, facilitating the efficient processing of daily financial and non-financial transactions. The Sr. Officer Card Operations maintains operational integrity through meticulous attention to detail, strict adherence to best practices and timely service delivery. He/ She contributes directly to enhancing customer satisfaction and ensuring compliance with internal policies and regulatory requirements.</p><p><b>Key Accountabilities:</b></p><ul><li>Executes and resolves disputes related to Visa and OmanNet transactions by gathering supporting evidence, submitting chargebacks, and maintaining detailed dispute logs under the supervision of the line manager.</li><li>Collaborates with customers, acquiring banks, and scheme representatives to ensure timely resolution in line with dispute timelines and regulatory requirements.</li><li>Prepares and submits reports to the Central Bank of Oman and Visa, summarizing transaction volumes, settlement data, dispute analysis, fraud statistics, and compliance adherence under the supervision of the line manager.</li><li>Ensures timely and accurate submission of financial and operational reports within required deadlines.</li><li>Conducts analysis of customer complaints related to payment cards, transaction failures, and system issues.</li><li>Identifies root causes, provides resolutions in a timely manner, and documents findings for audit and reporting purposes.</li><li>Reconciles OmanNet Conventional and Visa general ledgers by preparing daily reconciliation sheets, validating entries, and resolving discrepancies.</li><li>Ensures settlements and reconciliation processes comply with accuracy standards and internal controls.</li><li>Inputs daily financial transactions into the system, including manual entries, validating for accuracy, completeness, and timeliness.</li><li>Processes daily settlements for OmanNet and Visa transactions, ensuring all vouchers are accurately prepared in line with operational procedures.</li><li>Analyzes and processes MIS data to generate reports covering transaction trends, performance metrics, and reconciliation summaries.</li><li>Serves as the key custodian for stock and keys, managing secure handovers and ensuring accurate documentation of all key movements.</li><li>Participates in testing of new systems, upgrades, and processes to ensure operational requirements are met.</li><li>Provides feedback and documents test results, identifying gaps and issues.</li><li>Collaborates with vendors, payment processors, and scheme operators to resolve technical issues, coordinate file exchanges, and meet service level agreements.</li><li>Reviews operational processes regularly to identify gaps, mitigate risks, and improve alignment with best practices.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications and Experience:</h2><ul><li>University or College Diploma in Business Administration or a related business field.</li><li>Minimum of 4 years of relevant banking experience in Card Operations is preferred.</li><li>A relevant professional certification (such as: CBOP, Lean Six Sigma etc.) is preferred.</li><li>A proven track record of working closely with Bank s branches.</li><li>Extensive hands-on experience in card operations.</li><li>A proven track record of executing card operations task without disruption.</li></ul><p>Applications will be accepted until 12-Aug-2026 at 2:00 P.M Submissions received after this date and time will not be considered.</p>

<ul><li><p>Support onboarding and offboarding processes, ensuring all documentation is completed accurately.&nbsp;</p></li><li><p>Maintain and update employee records, HR databases, and personnel files.&nbsp;</p></li><li><p>Prepare HR-related letters, contracts, and employment documentation.&nbsp;</p></li><li><p>Coordinate employee attendance, leave records, and related reporting.&nbsp;</p></li><li><p>Assist with payroll inputs and employee benefits administration.&nbsp;</p></li><li><p>Respond to employee inquiries regarding HR policies, procedures, and benefits.&nbsp;</p></li><li><p>Support employee engagement initiatives, training programs, and company events.&nbsp;</p></li><li><p>Ensure compliance across all Government bodies with company policies and applicable labor laws.&nbsp;</p></li><li><p>Generate periodic HR reports and maintain accurate HR metrics.&nbsp;</p></li><li><p>Perform other HR and administrative duties as assigned.&nbsp;</p></li><li><p>As per business requirement, pursue all ad-hoc activities.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Human Resources, Business Administration, Management, or a related field.&nbsp;</p></li><li><p>1 to 2 years of experience in Human Resources, Administration, or a similar role in IT industry (preferred).</p></li><li><p>Good understanding of HR processes and employment practices.&nbsp;</p></li><li><p>Familiarity with Omani labor regulations is preferred.&nbsp;</p></li><li><p>Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).&nbsp;</p></li><li><p>Experience using HRIS or HR management systems is an advantage.&nbsp;</p></li><li><p>Strong communication skills in English and Arabic (Written & Spoken).</p></li><li><p>Excellent organizational and time-management skills.&nbsp;</p></li><li><p>Ability to handle confidential information professionally.&nbsp;<br><br></p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Supply Chain Specialist (Supply Chain Management)</p><br><br><br><p><b>Company:</b></p><br><br>Boeing International Corporation, Oman<br><br><p><b>Job Title:&nbsp; Supply Chain Specialist</b></p><br><br><br><p><b>Position Overview</b></p><br><br><br><p>This role is required to support our commitments for various airline customers onsite at our customer. The primary responsibility is to ensure materials required for maintenance activities and defects are available when required as per the maintenance schedules. This requires close co-ordination across multiple departments, including the Program Management Office, Asset Managers, Supplier Management/Supplier partnerships, to ensure material availability in a cost-effective manner, whilst still achieving our service level and relationship with our customers.</p><br><br><br><p><b>Position Responsibilities:</b></p><br><br><ul><li><p>Act as the Customer’s “go to” person for all operational matters</p><br><br></li><li><p>Handling of ordering and shipments to support regular and heavy check maintenance and defect activities</p><br><br></li><li><p>Management and cross departmental co-ordination/collaboration of the movement of parts covered by the program through the exchange and unserviceable return cycle</p><br><br></li><li><p>Facilitate returns, ensure parts ship and are statused in the business systems appropriately</p><br><br></li><li><p>Co-ordination and replenishment of material held at the customer – ensure inventory aligns to contract and systems reflect inventory accurately</p><br><br></li><li><p>Resolve any issues relating to parts arriving at the customer store locations either damaged or without correct certification</p><br><br></li><li><p>Project manage large projects according to the timeline, budget, scope, C level relationships/expectations - Participate in end-to-end implementation planning and manage day-to-day execution of project implementations - Assist with the planning, tracking, documentation, issue management and status updates for the project.</p><br><br></li><li><p>Lead the analysis and maintenance of customer data to ensure that our Scorecards are updated, by working with all levels of supply chain and other functions to develop and execute standardized analytic tools to support the supply chain function</p><br><br></li><li><p>Gather raw system data, apply contractual or interface manual adjustments and submittal</p><br><br></li><li><p>Support Boeing in SL discussions – onsites can provide additional context &amp; awareness, help address root causes associated with customer behaviour</p><br><br></li><li><p>Dashboard Creation</p><br><br></li><li><p>Engage in customer reporting meetings (quarterly, monthly, weekly) with Boeing &amp; Customer</p><br><br></li><li><p>Help to lead customer specific issues for pool performance, concerns, SL challenges, problems that arise.</p><br><br></li><li><p>Act as a back up to other On-Site employees for tactical activities associated with the customer account throughout the different fleet programs and share best practices.</p><br><br></li></ul><br><p><b>Basic Qualifications (Required Skills/Experience)</b></p><br><br><ul><li><p>3+ years’ experience of working within the supply chain function</p><br><br></li><li><p>1+ years’ experience of leading projects</p><br><br></li><li><p>1+ years’ experience working within the aviation industry (commercial or defense)</p><br><br></li><li><p>Strong communication and interpersonal skills and able to project a positive customer experience</p><br><br></li><li><p>Ability to adapt and make quick decisions in high pressure, dynamic situations</p><br><br></li><li><p>Ability to work on own initiative and with minimum direct supervision</p><br><br></li></ul><br><p><span>Relocation assistance is <b>not</b> a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.</span></p><br><br><br><p>Employer <span>is <b>not</b></span> willing to sponsor applicants for employment visa status</p><br><br><br><p>This requisition is for an international, locally hired position in Muscat, Oman. Benefits and pay are determined at the local level and are not part of Boeing U.S. based payroll and will be commensurate with experience and qualifications and in accordance with applicable Oman law. Employment is subject to the candidate's ability to satisfy all Oman labor and immigration formalities.</p><br><br><br><br><p><b><b><b>Language Requirements:</b></b></b></p><br><br><br>Not Applicable<br><br><p><b>Education:</b></p><br><br>Not Applicable<br><br><p><b>Relocation:</b></p><br><br>Relocation assistance is not a negotiable benefit for this position.<br><br><p><b>Security Clearance:</b></p><br><br>This position does not require a Security Clearance.<br><br><p><b>Visa Sponsorship:</b></p><br><br>Employer will not sponsor applicants for employment visa status.<br><br><p><b>Contingent Upon Award Program</b></p><br><br>This position is not contingent upon program award<br><br><p><b>Shift:</b></p><br><br>Not a Shift Worker (Oman)<br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To support the Budgeting &amp; Planning Section Head in planning, preparing, and monitoring the Bank s Budget and Rolling Plan. Coordinate with departments, consolidate budgets, and ensure adherence to financial plans. Facilitate the budgetary process and provide financial analysis to support effective management decision-making and strategic alignment.</p><p><strong>2. Duties and Responsibilities</strong></p><p><strong>1. Budget Preparation &amp; Consolidation</strong></p><p>1.1 Assist in the preparation and consolidation of the annual budget by collecting data from departments, business lines, and strategic initiatives.</p><p>1.2 Coordinate with department heads and budget owners to ensure timely and accurate submission of budget proposals.</p><p>1.3 Provide justifications and explanations to Management and the Board for the proposed budgets.</p><p>1.4 Preparation &amp; maintenance of the complete budget working files and related documents</p><p><strong>2. Rolling Forecasting &amp; Capital Planning</strong></p><p>Develop, maintain, and continuously update rolling forecasts covering profitability, balance sheet growth, liquidity, capital adequacy, and key business drivers. Coordinate with business units and support functions to incorporate changing market conditions, business assumptions, and strategic initiatives into rolling forecast models. Support the preparation of forward-looking financial projections for Management, Board Committees, Shareholders, and regulators, ensuring consistency with approved strategic and business plans. Provide forecast inputs and analytical support for ICAAP, Capital Planning, and other regulatory submissions required by the Central Bank of Oman.</p><p><strong>3. Monitoring &amp; Performance Reporting</strong></p><p>3.1 Monitor departmental and overall budget performance to ensure alignment with approved financial plans.</p><p>3.2 Identify and analyze variances between actual and budgeted figures, and report insights to the Budgeting &amp; Control Section Head.</p><p>3.3 Support reforecasting efforts and ensure accurate and timely performance reporting through monthly, quarterly, and periodic reports (including income statements, balance sheets, and cash flow statements).</p><p><strong>4. Financial &amp; Strategic Analysis</strong></p><p>4.1 Conduct financial and transactional analysis to identify trends, cost-saving opportunities, and performance improvement areas.</p><p>4.2 Provide recommendations to improve budget efficiency and support strategic decision-making.</p><p><strong>5. Cost Control &amp; Optimization</strong></p><p>5.1 Implement and support cost control measures, including participation in cost review meetings and development of a cost accounting model/system for management accounts.</p><p>5.2 Promote continuous improvement in budgeting and cost management practices by aligning with the best international practices and enhancing productivity.</p><p><strong>6. Strategic Alignment &amp; Integration</strong></p><p>6.1 Support departments in developing strategies aligned with functional and organizational goals, ensuring both vertical and horizontal integration.</p><p>6.2 Prepare financial projections for long-term planning and regulatory purposes, including inputs for ICAAP documentation required by the Central Bank of Oman.</p><p><strong>7. Governance &amp; Compliance</strong></p><p>7.1 Ensure all budget-related activities and documentation comply with internal policies and external regulations.</p><p>7.2 Stay updated with changes in financial regulations and adjust practices accordingly.</p><p>7.3 Supervise communication and implementation of policies and procedures to maintain adherence to organizational and legislative standards.</p><p><strong>8. Teamwork &amp; Operational Support</strong></p><p>8.1 Manage or support daily operations within the budgeting function, enabling effective teamwork and high performance.</p><p>8.2 Contribute to the ongoing development and refinement of systems, processes, and reporting frameworks to support operational efficiency.</p><p><strong>9. Other Duties</strong></p><p>9.1 Perform any other tasks assigned from time to time by the manager or management.</p><p><strong>KEY INTERACTIONS</strong></p><p>1. Internal Board, Management &amp; all internal department and branches As per operational activities</p><p>2. External Shareholder(s), Auditors As part of operational activities</p><p>3. Level of external interaction This position requires a low to medium level of external interaction</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Education:</strong> Required: Bachelor's degree in relevant discipline. Preferred: Master's degree in relevant discipline and/or professional qualification such as ACCA or CFA.</li><li><strong>Experience:</strong> 3 to 5 years of experience in relevant discipline.</li><li><strong>Special Skills &amp; Knowledge:</strong> Strong analytical and numerical skills. Proficiency in budgeting and financial management models and ERP system. Excellent communication and interpersonal skills. Attention to detail and accuracy in financial reporting. Proficient in spreadsheets for data analysis, budgeting models, and financial reporting. Good command of word applications for report writing and documentation. Fluent in Presentation applications for preparing budget presentations and communicating financial insights to management. Fluent in reading, writing, and speaking Arabic and English</li><li><strong>Business Understanding:</strong> This position requires a high level of business understanding</li><li><strong>ADDITIONAL QUALIFICATION /CERTIFICATION REQUIRED</strong> Professional qualification such as ACCA or CFA</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provides thoughts, guidance, advise while leading the execution of the commercial Model Owner for Aspen Petroleum Scheduling (APS) effectively for daily scheduling operations for RPI Assets, acting as Senior Matter Expert for Model Owner APS, through (1) Lead the Building, developing, maintaining, and upgrading the mode including the events and Flowsheets, (2) Ensures the collected data is accurate and the appropriate forecasting the scheduling a variety of event type for the demand planning (volumetric) and pricing (price for costing activity), and (3) Guide young staff Model Owner APS in related matters; in order to support the commercial interests in quality leading position, aligned with the business activities.</p><p>The position will act in accordance with the Group s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, HSE standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p><p><strong>Main tasks and responsibilities</strong></p><p>Lead the consolidation of all product information into the database used for Aspen Petroleum Scheduling (APS) for:</p><ul><li>For detailed scheduling of RPI Assets operations on a day-to-day or hour-to-hour basis.</li><li>For Real-Time Adjustments to the production schedule based on factors such as equipment availability, unexpected disruptions, and changes in market conditions.</li><li>For the Integration with Execution by tying the execution of the production plan to ensure that the scheduling aligns with the actual capabilities and constraints of the refinery units.</li><li>For Interfacing with Operations to ensure that the detailed scheduling is communicated effectively to the operators on the ground. This involves coordinating the timing of unit startups, shutdowns, and maintenance activities.</li><li>For Performance Monitoring of the scheduling system, identifies any deviations from the plan, and implements corrective actions to optimize the refinery's day-to-day operations.</li></ul><p>Lead the development of new models to include new added assets to the existing model.</p><p>Lead the execution of the commercial Model Owner APS by building, developing, maintaining, and upgrading the model ensuring the collected data is accurate.</p><p>Participate in monthly performance control meetings with production planning &amp; team.</p><p>Plan and coordinate test run at multiple process units and collect, validate, and analyze the data.</p><p>Provide technical assistance during APS runs.</p><p>Provides advisory, tech support and troubleshooting functions.</p><p>Manage the relationship with suppliers of modelling technology/tools (Aspen tech)</p><p>Monitor industry for best practices and technology in the area of planning.</p><p>Assist with the development and implementation of a corporate-level plan to keep Scheduling Model current with technology.</p><p>Provide support to Scheduling team including model development and model-based evaluations.</p><p>Serve as the APS/MBO support backup.</p><p>Guide young specialist Model Owners for Aspen Petroleum Scheduling (APS) in related matters</p><p><strong>Key interactions</strong></p><ul><li>Internal: RPI C&amp;D SBT Business Excellence, Auditors</li><li>External: Contractors, Vendors &amp; Suppliers</li></ul><p><strong>Notable Working Conditions</strong>. Office environment, intensive computer screen use, sporadic visits to operation site.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in economy, Finance, Engineering, or relevant field.</li><li>Excellent knowledge of written, read, and spoken English (required)</li><li>+ 6 years relevant experience similar / same role</li><li>Expertise of SAP or other ERP systems would be an added advantage.</li><li>Strong experience with APS</li><li>An expert in building, developing, and optimizing APS models as well as interpreting case results.</li><li>Knowledge of Cross functional business experience integrating marketing, sales and finance leading to commercial planning and delivery.</li><li>Knowledge of refining and petrochemical industry and processes</li><li>Strong experience with AspenTech PIMS experience with Haverly HCAMS, KBC Petro-SIM, FCC, REF, and DC-SIM knowledge</li><li>An expert in building, developing, and optimizing LP models as well as interpreting LP case results.</li><li>Strong refinery experience with a proven understanding of all standard refinery processes.</li><li><strong>Soft:</strong></li><li>Leadership skills</li><li>Excellent communication skills to convey complex concepts and strategies to various stakeholders.</li><li>Ability to think strategically and align planning and scheduling activities with long-term business goals.</li><li>Excellent Analytical Skills</li><li>Ability to adapt to changing market conditions and make agile decisions in a dynamic environment.</li><li>Strong Critical thinking skills to interpret complex data and make informed decisions.</li><li>Ability to work across distinct functions.</li><li>Deal with diversity and multicultural cultural background.</li><li><strong>Technical:</strong></li><li>Proficiency in M/S Office, Report developing &amp; excellent spreadsheet knowledge e.g., Excel / VBA</li></ul><p></p></section>

<p>The Livestock Husbandry Officer is responsible for planning, implementing, monitoring, and improving livestock production systems with a focus on animal nutrition, fodder production, herd health management, milk production, meat production, animal welfare, and farm productivity. The position supports the development of sustainable and climate-resilient livestock systems in Oman while ensuring compliance with national veterinary, food safety, and biosecurity regulations. The position ensures data collection and reporting by maintaining livestock production databases and farm records, analyzing production, health, and economic performance indicators, preparing technical reports, progress reports, and recommendations, supporting livestock sector assessments and feasibility studies and contributing to national livestock development initiatives and projects.</p><p><strong>ENGAGEMENT</strong></p><ul><li>Coordinate stakeholder engagement with government agencies, private-sector actors, financial institutions, and development partners to ensure coordinated delivery and alignment with national priorities.</li><li>Foster coherent collaboration across program staff and stakeholders to ensure complementarity, transparency, and efficient joint implementation.</li><li>Promote a team culture aligned with GGGI s values of Trust, Transparency, Respect, and Partnership.</li><li>Report directly to the Chief of Party on livestock husbandry-related activities and coordination with other workstreams.</li><li>Represent the program in meetings, workshops, and calls as delegated, ensuring effective follow-up and timely documentation.</li></ul><p><strong>DELIVERY</strong></p><ul><li><strong>Livestock Production Management:</strong> Provide technical support for cattle, camel, and small ruminant production systems; monitor herd performance indicators (growth, mortality, reproduction, milk yield, and meat efficiency); and assist stakeholders in adopting improved breeds and production technologies.</li><li><strong>Feed, Nutrition, and Fodder Management:</strong> Formulate balanced, cost-effective rations and introduce alternative, climate-smart feed resources and conservation techniques (silage and hay) suited for arid environments. Assess fodder availability to develop sustainable production plans including Rhodes grass, Alfalfa, Sorghum, Maize silage, and hydroponics that reduce reliance on imported feed while optimizing water management.</li><li><strong>Animal Health, Biosecurity and Dairy/Meat Development:</strong> Partner with veterinary teams to implement disease prevention, vaccination, and biosecurity protocols while ensuring compliance with Omani notifiable disease reporting and antimicrobial stewardship. Monitor dairy/meat performance to improve milk hygiene, mastitis control, fattening programs, and carcass quality.</li><li><strong>Capacity Building and Extension Services:</strong> Deliver targeted training manuals, guidelines, and climate-smart livestock extension programs for farmers, cooperatives, and local personnel, with a specific focus on mainstreaming women and youth participation across livestock value chains.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in: Animal Science, Animal Production, Livestock Production, Veterinary Science, Agricultural Science (Livestock Specialization)</li><li>Preferred: Master's degree in animal nutrition, ruminant production, dairy science, veterinary public health, or related field.</li><li>6-8 years of relevant experience in livestock production, husbandry, and farm management</li><li>Proven practical experience in dairy and/or meat production systems, feed formulation, and fodder production under arid or semi-arid environments.</li><li>Familiarity of animal health management and biosecurity practices, and smallholder/commercial livestock operations</li><li>Experience in arid and semi-arid environments.</li><li>Experience in GCC countries, particularly Oman.</li><li>Experience in donor-funded agricultural development projects.</li><li>Fluency in English (written and spoken) is required. Knowledge of Arabic is an asset.</li></ul><p><strong>FUNCTIONAL</strong></p><ul><li>Strong ability to interpret, outline and implement guidelines, policies, and procedures effectively.</li><li>Excellent interpersonal skills to manage diverse stakeholder needs and foster collaboration.</li><li>Strategic thinker with capacity for joint problem-solving and decision-making.</li><li>Highly organized, detail-oriented, and able to prioritize under time constraints.</li><li>Demonstrates creativity, innovation, flexibility, and entrepreneurial mindset in achieving outputs.</li><li>Comfortable working independently and within a team environment.</li><li>Excellent interpersonal and facilitation skills, capable of translating complex concepts around bioeconomy to a wider audience.</li><li>Proven experience in mainstreaming safeguards, gender, poverty reduction, and social inclusion in project delivery.</li></ul><p><strong>CORPORATE</strong></p><ul><li>Understand and actively support GGGI's mission, vision and values.</li><li>Promote an organizational culture of trust, transparency, respect and partnership.</li><li>Excel at problem solving, ask questions and seek support when needed, easily share information and knowledge with others both internally as externally.</li><li>Manage emotions and stress positively, build rapport and resolve conflict easily.</li><li>Strong ability to work independently and/or remotely, while maintaining productivity.</li><li>Be able to lead and manage a program workstream independently, while knowing when to seek advice and liaise closely with the relevant GGGI structures.</li></ul>

<p>Position Information Summary The After Sales Manager is responsible for leading and managing all after-sales operations for trucks and buses, ensuring high levels of customer satisfaction, service quality, and profitability. The role oversees workshop operations, spare parts availability, warranty administration, service contracts, and customer support while ensuring compliance with manufacturer standards and company policies.</p><p>Reporting To: Chief Executive Officer</p><p>Key Responsibilities</p><ul><li>Manage the overall after-sales business, including workshop, spare parts, warranty, and field service operations.</li><li>Develop and implement strategies to improve customer satisfaction, retention, and service revenue.</li><li>Ensure efficient workshop operations, including job planning, productivity, quality control, and timely vehicle delivery.</li><li>Monitor and improve key performance indicators (KPIs) such as workshop efficiency, technician productivity, first-time fix rate, and customer satisfaction.</li><li>Oversee spare parts inventory management to ensure optimum stock levels and parts availability.</li><li>Manage warranty claims, ensuring accurate documentation and timely submission in line with manufacturer requirements.</li><li>Build and maintain strong relationships with fleet customers and key accounts through regular visits and proactive support.</li><li>Lead, coach, and develop service advisors, workshop supervisors, technicians, and parts personnel.</li><li>Ensure compliance with health, safety, environmental, and quality standards.</li><li>Prepare annual budgets, monitor expenses, and achieve departmental profitability targets.</li><li>Analyze service performance reports and implement continuous improvement initiatives.</li><li>Coordinate with sales, technical support, and manufacturers on product issues, recalls, and service campaigns.</li><li>Ensure all service processes comply with manufacturer guidelines and company policies.</li><li>Handle customer complaints professionally and ensure timely resolution.</li><li>Identify opportunities to increase after-sales revenue through maintenance contracts, value-added services, and customer loyalty programs.</li></ul><p>Qualifications</p><ul><li>Bachelor s degree in mechanical engineering, Automotive Engineering with Business Administration, or a related field.</li><li>Professional certifications in automotive or commercial vehicle service management are an advantage.</li></ul><p>Experience</p><ul><li>Minimum 10 years of experience in commercial vehicle after-sales operations, including preparing budgets and P&amp;L management</li><li>Minimum 5 years in a managerial role within a truck and bus dealership or commercial vehicle manufacturer.</li><li>Experience in establishing and managing workshop operations, spare parts, warranty, and customer service.</li><li>Experience in Dealer and Service Partner Management</li></ul><p>Required Skills</p><ul><li>Strong leadership and team management skills.</li><li>Excellent knowledge of truck and bus maintenance, diagnostics, and repair processes.</li><li>Understanding of dealer management systems (DMS), ERP systems, and workshop management software.</li><li>Strong financial and budget management skills.</li><li>Excellent customer relationship and conflict resolution abilities.</li><li>Analytical and problem-solving skills.</li><li>Effective communication and negotiation skills.</li><li>Ability to work under pressure and achieve performance targets.</li><li>Proficiency in Microsoft Office applications.</li></ul><p>Key Performance Indicators (KPIs)</p><ul><li>Customer Satisfaction Index (CSI)</li><li>Workshop productivity and efficiency</li><li>Technician utilization rate</li><li>First-time fix rate</li><li>Service revenue growth</li><li>Spare parts sales growth</li><li>Warranty claim accuracy and recovery</li><li>Vehicle turnaround time</li><li>Customer retention rate</li><li>Department profitability</li><li>Health and safety compliance</li></ul><p>Technical Competencies</p><ul><li>Commercial Vehicle Diagnostics</li><li>Workshop Operations</li><li>Fleet Maintenance</li><li>Warehouse &amp; Inventory Management</li><li>ERP Systems (SAP/Odoo)</li><li>Warranty Systems</li><li>Technical Reporting</li><li>Root Cause Analysis</li><li>Preventive Maintenance Planning</li><li>KPI Dashboard Development</li><li>Budgeting &amp; Financial Analysis</li><li>Contract &amp; SLA Management</li><li>Government Tender Support</li></ul><p>Language Requirements</p><ul><li>Fluent English (Mandatory) verbal and written.</li><li>Arabic (Mandatory) conversational and business communication with customers, government entities, and service partners.</li></ul><p>Other Requirements</p><ul><li>Middle East /Oman Driving License.</li><li>Willingness to travel extensively across the Sultanate of Oman and Middle east.</li><li>Ability to support customers personally during emergency breakdowns and critical fleet operations.</li><li>Strong understanding of Government procurement processes and public-sector customer expectations.</li></ul><p>Reporting Line</p><ul><li>Reports to: CEO / Dealer Principal / Aftersales Director</li><li>Direct Reports: Workshop Manager/Supervisor Service Advisors Parts Manager Warranty Administrator Field Service Team Technicians (directly or through supervisors)</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in mechanical engineering, Automotive Engineering with Business Administration, or a related field. Professional certifications in automotive or commercial vehicle service management are an advantage. Minimum 10 years of experience in commercial vehicle after-sales operations, including preparing budgets and P&amp;L management. Minimum 5 years in a managerial role within a truck and bus dealership or commercial vehicle manufacturer. Experience in establishing and managing workshop operations, spare parts, warranty, and customer service. Experience in Dealer and Service Partner Management. Strong leadership and team management skills. Excellent knowledge of truck and bus maintenance, diagnostics, and repair processes. Understanding of dealer management systems (DMS), ERP systems, and workshop management software. Strong financial and budget management skills. Excellent customer relationship and conflict resolution abilities. Analytical and problem-solving skills. Effective communication and negotiation skills. Ability to work under pressure and achieve performance targets. Proficiency in Microsoft Office applications. Middle East /Oman Driving License. Willingness to travel extensively across the Sultanate of Oman and Middle east. Ability to support customers personally during emergency breakdowns and critical fleet operations. Strong understanding of Government procurement processes and public-sector customer expectations.</p>

<p>Monitor daily cash flow and fund requirements. Manage liquidity and optimize working capital. Review and monitor monthly bank reconciliation statements. Prepare and maintain loan schedules and related documentation. Analyze bank charges and recommend cost-saving initiatives. Support annual financial closing and external audit activities. Prepare MIS reports for management. Handle Letters of Credit (LC), Local Documents (LD), and other banking instruments. Process and monitor vendor and operational payments. Coordinate with banks regarding credit facilities, banking limits, and treasury matters. Build and maintain strong relationships with financial institutions and internal stakeholders.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Chartered Accountant (CA) Mandatory</li><li>15 years of experience in Treasury, Finance, or Banking Operations</li><li>Strong knowledge of cash flow management, treasury controls, and banking facilities</li><li>Experience in loan management, bank reconciliations, and financial reporting</li><li>Proficiency in ERP systems and Microsoft Excel</li><li>Excellent analytical, communication, and problem-solving skills</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The core responsibilities include the meticulous evaluation, selection, retrieval, and arrangement of documents. This involves proficient copying, scanning, and secure storage of all essential paperwork. A key duty is the creation and maintenance of accessible, retrievable computer archives and databases. The role requires organizing archival records and developing effective classification systems to ensure easy access to archival materials. Preparation of archival records, such as document descriptions, is crucial for facilitating information access. Accuracy checks and editing of files, including contracts, are a daily task. Reviewing and updating technical documents, like manuals and workflows, ensures organizational efficiency. Creating templates for future use streamlines processes. Maintaining confidentiality around sensitive information and terms of agreement is paramount. Managing the flow of documentation across various departments, including human resources, marketing, and construction, is essential. Finally, supervising the direct viewing of documents and retrieving copies of materials is part of the supervisory aspect of this role.</p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The core responsibilities include the meticulous evaluation, selection, retrieval, and arrangement of documents. This involves proficient copying, scanning, and secure storage of all essential paperwork. A key duty is the creation and maintenance of accessible, retrievable computer archives and databases. The role requires organizing archival records and developing effective classification systems to ensure easy access to archival materials. Preparation of archival records, such as document descriptions, is crucial for facilitating information access. Accuracy checks and editing of files, including contracts, are a daily task. Reviewing and updating technical documents, like manuals and workflows, ensures organizational efficiency. Creating templates for future use streamlines processes. Maintaining confidentiality around sensitive information and terms of agreement is paramount. Managing the flow of documentation across various departments, including human resources, marketing, and construction, is essential. Finally, supervising the direct viewing of documents and retrieving copies of materials is part of the supervisory aspect of this role.</p></div></section>

<p><h4>Job Description<\/h4>\n<p>The chief AGE mechanic supervises, trains AGE technicians and performs inspections, maintenance and servicing and storage of assigned AGE. Maintains and inspects hydraulic, pneumatic, electrical and fuel systems to include turbine, diesel and gasoline driven AGE. Responsible for the day-to-day AGE shop operations and communicates with the AGE superintendent to assure work priorities are met. Accomplishes work in accordance with USAF\/Amentum technical data. Ensures compliance with performance work statement (PWS) and Amentum ISO 9001 quality management system (QMS).<\/p>\n\n<h4>Principal Accountabilities<\/h4>\n<ul>\n <li>Primary supervisor to train AGE mechanics and perform periodic inspection, maintenance and repair actions on assigned AGE assets.<\/li>\n <li>Stocks, maintains and requisitions parts, tools and supplies to perform required work on assets.<\/li>\n <li>Prepares AGE\/FLSE and other equipment for exercises or actual deployments.<\/li>\n <li>Responds to enquiries concerning storage and status of assigned equipment.<\/li>\n <li>Utilizes testing of diagnostic equipment while troubleshooting hydraulic, electrical, fuel and pneumatic systems and components for serviceability.<\/li>\n <li>Prepares and completes documentation including work orders, US Air Force supply and Amentum forms, updates historical data and coordinates actions required with work orders.<\/li>\n <li>Directs maintenance by maintenance action sheets, US Air Force technical orders and Amentum directives.<\/li>\n <li>Develops standard for subordinates, implements the precept of quality assurance within the guidelines of the ISO 9001:2015 quality management system standard (QMS), ensures that all work is completed to quality standards and provides employees with feedback on their progress.<\/li>\n <li>Orients new personnel to work crews, plans work assignments and establishes work methods.<\/li>\n <li>Conducts on-the-job training for AGE mechanics on assigned AGE\/FLSE, safety, material safety data sheets, security awareness and other subjects. Prepares and updates training records.<\/li>\n <li>Prepares and inspects assets and equipment for shipment by air, sea and surface transportation.<\/li>\n <li>Performs servicing and maintenance of in-use assets and returns equipment to mission capable.<\/li>\n <li>Prepares and submits quality\/material deficiency reports and technical order changes as required.<\/li>\n <li>Operates material handling equipment as required.<\/li>\n <li>Inspects hazardous materials within the assigned work center and coordinates the appropriate office for the disposal of HAZMAT when required.<\/li>\n <li>Ensures all tools, personnel protective equipment, facilities and clothing issued remain safe, secure and serviceable, reporting any deficiencies.<\/li>\n <li>Ensures that the work area is maintained to the highest standards of cleanliness.<\/li>\n <li>Attends AGE staff meetings as required.<\/li>\n <li>Prepares personnel performance reports as assigned.<\/li>\n <li>Performs TDY within the area of operations as required by the US Air Force\/Amentum tasking.<\/li>\n <li>Performs other duties as assigned.<\/li>\n <li>Works in maintenance shop or warehouse environment and may be required to work outdoors for extended periods.<\/li>\n<\/ul>\n\n<h4>Minimum Requirements<\/h4>\n<ul>\n <li>Working knowledge of personal computers and Windows operating system and Microsoft Office to include as a minimum PowerPoint, Excel and Word programs.<\/li>\n <li>Knowledge of military or civilian maintenance systems, quality assurance and supervisory skills required.<\/li>\n <li>Must possess a valid home country driver's license and ability to obtain host nation driver's license.<\/li>\n <li>Will be required to operate material handling equipment.<\/li>\n <li>High school diploma or equivalent required.<\/li>\n <li>Five years' experience with the US Air Force or civilian organization in the field of aircraft ground support equipment maintenance required.<\/li>\n <li>Ability to review electrical and electronic systems using wiring diagrams and schematics required.<\/li>\n <li>Practical experience of flow charts used to maintain pneumatic and hydraulic systems required.<\/li>\n <li>Must be able to obtain and maintain facility credentials\/authorization. Note: US citizenship is required for facility credentials\/authorization at this work location.<\/li>\n <li>Will be exposed to extreme noise from operating equipment.<\/li>\n <li>Will be required to wear proper personal protective equipment (PPE) according to prescribed procedures and as required for task being performed.<\/li>\n <li>Physically capable of performing all required duties; capable of lifting\/pushing\/pulling minimum of 50 lbs. and performing extensive work handling\/lifting equipment.<\/li>\n <li>Ability to travel domestically and internationally.<\/li>\n<\/ul>\n\n<h4>Preferred Qualifications<\/h4>\n<ul>\n <li>Training to a 7 level as aircraft ground support equipment technician through an apprentice or military service program preferred.<\/li>\n <li>Ideal candidate will have training as a USAF AGE, \"RED X Certified\" inspector.<\/li>\n<\/ul><\/p><p><\/p>

<p>To ensure reliable operation, preventive maintenance, troubleshooting, and repair of all mechanical equipment associated with the Fume Treatment Plant (FTP) in the Steel Melting Shop, ensuring efficient dust extraction, pollution control, and compliance with environmental and safety standards.</p><p><strong>Key Responsibilities:</strong></p><p><strong>Mechanical Maintenance</strong></p><ul><li>Carry out preventive, predictive, and breakdown maintenance of all FTP mechanical equipment.</li><li>Ensure maximum equipment availability with minimum downtime.</li><li>Perform inspection, alignment, lubrication, and replacement of mechanical components.</li><li>Monitor equipment condition and recommend corrective actions.</li></ul><p><strong>Equipment Maintenance</strong></p><ul><li>Hands-on experience in operation, maintenance, troubleshooting, and upkeep of various Fume Treatment Plant and material/dust handling equipment, including Induced Draft (ID) Fans, Axial Fans, Centrifugal Fans, Bag House Filters, Pulse Jet Cleaning Systems, Dust Collectors, Rotary Air Lock Feeders, Screw Conveyors, Drag Chain Conveyors, Bucket Elevators, Pneumatic Conveying Systems, Dampers and Diverter Gates, Expansion Bellows, Ducting Systems, Butterfly Valves, Isolation Valves, Slide Gates, Dust Hoppers, Ash Handling Equipment, Rotary Valves, Gearboxes, Pumps, Air Compressors, Hydraulic Systems, and Lubrication Systems.</li></ul><p><strong>Preventive Maintenance</strong></p><ul><li>Execute PM schedules as per maintenance plans.</li><li>Conduct routine inspection of rotating equipment.</li><li>Check vibration, bearing temperature, and lubrication condition.</li><li>Replace worn-out components during planned shutdowns.</li><li>Participate in annual shutdown maintenance activities.</li></ul><p><strong>Breakdown Maintenance</strong></p><ul><li>Diagnose equipment failures.</li><li>Identify root causes of recurring failures.</li><li>Carry out emergency repairs to restore production.</li><li>Coordinate with production during maintenance activities.</li></ul><p><strong>Inspection &amp; Monitoring</strong></p><ul><li>Inspect bag filters for leakage and damage.</li><li>Monitor differential pressure across bag filters.</li><li>Inspect duct leakage and air ingress.</li><li>Check fan vibration and bearing health.</li><li>Monitor gearbox condition.</li><li>Ensure proper operation of pulse jet cleaning system.</li><li>Inspect conveyor chains and belts.</li><li>Monitor dust discharge systems.</li></ul><p><strong>Safety &amp; Environmental</strong></p><ul><li>Follow all plant safety procedures and permit systems.</li><li>Ensure compliance with environmental regulations.</li><li>Maintain proper housekeeping in the FTP area.</li><li>Participate in safety audits and toolbox talks.</li><li>Use appropriate PPE during maintenance activities.</li><li>Ensure proper isolation (LOTO) before maintenance.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>

<p>POSITION SUMMARY Answer phone calls and record messages. Create and maintain filing systems. File and maintain applicant interview documentation and records. File, track, and process employment applications. Create and type office correspondence using a computer. Audit and coordinate distribution of paychecks. Communicate to all applicants receiving a job offer the necessary documentation required to bring on first day of employment in order to complete I-9 employment verification forms. Create new employee personnel file. Design and update the display and content of employee communication bulletin boards (e.g., with regard to employment, recruitment, transfers, and promotions). Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law. Follow all company and safety and security policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Assist other employees to ensure proper coverage and prompt guest service. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring an inbound marketer to build scalable inbound marketing systems that generate qualified pipeline through content, SEO, and conversion optimization.</p> <p>This is far more than a traditional SEO role.</p> <p>You’ll create high-quality content, improve search visibility, develop lead magnets, optimize conversion paths, and distribute content across the right channels to drive awareness, demand, and measurable business growth.</p> <p>You’ll work closely with leadership and marketing teams to build inbound engines that turn content into qualified leads—not just traffic.</p> <p>If you understand how search, content, buyer psychology, and conversion work together, and enjoy creating marketing assets that generate real business results, this role is a strong fit.</p> <h4>What you’ll own</h4> <strong>Content creation & SEO</strong><br> <ul> <li>Create high-quality, value-driven content that educates prospects and builds authority.</li> <li>Write SEO-optimized: <ul> <li>Blog articles</li> <li>Landing pages</li> <li>Website copy</li> <li>Inbound marketing assets</li> </ul> </li> <li>Develop content aligned with search intent, buyer journey stages, and conversion goals.</li> <li>Optimize content for: <ul> <li>Traditional search engines</li> <li>AI-powered search experiences</li> <li>Featured snippets and AI summaries</li> </ul> </li> <li>Continuously improve existing content based on rankings and performance data.</li> </ul> <strong>Inbound marketing</strong><br> <ul> <li>Execute inbound marketing initiatives across: <ul> <li>SEO</li> <li>Content marketing</li> <li>Lead magnets</li> <li>Website conversion paths</li> <li>Social content distribution</li> </ul> </li> <li>Build systems that connect: <ul> <li>Content</li> <li>Engagement</li> <li>Lead generation</li> <li>Conversion</li> </ul> </li> <li>Support distribution through: <ul> <li>LinkedIn</li> <li>X</li> <li>Newsletters</li> <li>Other relevant marketing channels</li> </ul> </li> <li>Collaborate on website and landing page optimization initiatives.</li> </ul> <strong>Lead magnets & conversion assets</strong><br> <ul> <li>Develop: <ul> <li>Guides</li> <li>Playbooks</li> <li>Checklists</li> <li>Downloadable resources</li> </ul> </li> <li>Write conversion-focused: <ul> <li>CTAs</li> <li>Landing pages</li> <li>Thank-you pages</li> <li>Nurture content</li> </ul> </li> <li>Improve conversion rates through stronger messaging and positioning.</li> <li>Support ongoing inbound funnel optimization.</li> </ul> <strong>Research & content strategy</strong><br> <ul> <li>Research: <ul> <li>Industries</li> <li>Competitors</li> <li>Buyer pain points</li> <li>Search opportunities</li> </ul> </li> <li>Identify content gaps and inbound growth opportunities.</li> <li>Develop compelling content ideas backed by research.</li> <li>Stay current on: <ul> <li>SEO best practices</li> <li>AI-powered search</li> <li>Content marketing</li> <li>Distribution strategies</li> </ul> </li> </ul> <strong>Analytics & optimization</strong><br> <ul> <li>Monitor performance using: <ul> <li>Google Analytics 4 (GA4)</li> <li>Google Search Console</li> <li>SEMrush</li> <li>Ahrefs</li> </ul> </li> <li>Analyze: <ul> <li>Rankings</li> <li>Organic traffic</li> <li>Engagement</li> <li>Conversions</li> </ul> </li> <li>Optimize content based on measurable performance.</li> <li>Provide recommendations that improve inbound marketing results.</li> </ul> <h4>What success looks like</h4> <ul> <li>Consistent growth in qualified inbound leads.</li> <li>Higher organic search visibility and rankings.</li> <li>Increased landing page and lead magnet conversion rates.</li> <li>High-performing, valuable content assets.</li> <li>Strong contribution to pipeline from inbound channels.</li> <li>Consistent delivery of high-quality inbound marketing initiatives.</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>You understand that inbound marketing creates demand—not just content.</li> <li>You write content that educates, engages, and converts.</li> <li>You understand SEO, AI-powered search, and modern buyer behavior.</li> <li>You balance strategic thinking with hands-on execution.</li> <li>You continuously improve performance using analytics and data.</li> <li>You stay organized while managing multiple marketing initiatives.</li> </ul> <h4>Required experience & skills</h4> <strong>Experience</strong><br> <ul> <li>Proven experience in: <ul> <li>Inbound marketing</li> <li>Content marketing</li> <li>SEO</li> <li>Content writing</li> </ul> </li> <li>Strong understanding of: <ul> <li>SEO</li> <li>Search intent</li> <li>Inbound funnel strategy</li> </ul> </li> <li>Experience using: <ul> <li>Google Search Console</li> <li>Google Analytics 4 (GA4)</li> <li>SEMrush</li> <li>Ahrefs</li> </ul> </li> <li>Excellent written English and storytelling skills.</li> <li>Experience creating conversion-focused marketing content.</li> <li>Strong research and analytical abilities.</li> <li>Portfolio showcasing inbound or SEO-driven content.</li> </ul> <strong>Nice to have</strong><br> <ul> <li>Agency or B2B marketing experience.</li> <li>Experience building and promoting lead magnets.</li> <li>Familiarity with LinkedIn content distribution.</li> <li>Understanding of AI-powered search optimization.</li> <li>Experience improving website conversion rates and inbound lead generation.</li> </ul> <h4>Tech stack</h4> <ul> <li>Google Analytics 4 (GA4)</li> <li>Google Search Console</li> <li>SEMrush</li> <li>Ahrefs</li> <li>LinkedIn</li> <li>ChatGPT</li> <li>AI writing & research tools</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Write and optimize blogs, landing pages, and website content.</li> <li>Research search trends, competitors, and keyword opportunities.</li> <li>Build lead magnets and conversion-focused assets.</li> <li>Review SEO and content performance data.</li> <li>Optimize existing content based on rankings and analytics.</li> <li>Collaborate with marketing teams on inbound campaigns.</li> <li>Improve inbound funnels and content distribution strategies.</li> </ul> <p>In short: You’ll build inbound marketing systems that turn valuable content, search visibility, and conversion optimization into qualified pipeline and measurable business growth.</p> <h4>Key metrics for success (KPIs)</h4> <ul> <li>Growth in organic traffic.</li> <li>Qualified inbound leads generated.</li> <li>Improved keyword rankings and search visibility.</li> <li>Landing page and lead magnet conversion rates.</li> <li>Engagement and performance of inbound content.</li> <li>Pipeline contribution from inbound marketing.</li> <li>Consistent execution of high-quality inbound campaigns.</li> </ul> <h4>Why this role stands out</h4> <ul> <li>Direct ownership of inbound marketing strategy and execution.</li> <li>Opportunity to build scalable content and demand generation systems.</li> <li>Work across: <ul> <li>SEO</li> <li>Content marketing</li> <li>AI search optimization</li> <li>Lead generation</li> <li>Conversion optimization</li> </ul> </li> <li>Fully remote role with long-term growth opportunities.</li> </ul> <p>Career progression into:</p> <ul> <li>Senior inbound marketer</li> <li>Content marketing manager</li> <li>SEO manager</li> <li>Demand generation manager</li> <li>Growth marketing lead</li> </ul> <h4>Interview process</h4> <ul> <li>Application review</li> <li>Spark Hire intro video (3–5 minutes)</li> <li>Practical inbound marketing assessment</li> <li>Client interview</li> <li>Offer & onboarding</li> </ul> <h4>What happens after you apply</h4> <p>After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute intro video. This is the first step in our hiring process and can be completed whenever it’s convenient for you.</p> <p>Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience with inbound marketing, SEO, content creation, lead generation, and conversion optimization. You’ll also have the opportunity to highlight campaigns you’ve worked on, how you’ve improved organic growth, and how you’ve used AI tools to enhance content creation, research, and marketing workflows. Your video will be reviewed by the hiring team before moving to the practical assessment and client interview.</p> <p>You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.</p> <p>Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.</p> <h4>Apply now</h4> <p>If you’re passionate about building inbound marketing systems, creating high-impact content, and turning search traffic into qualified pipeline, we’d love to hear from you. Apply today and help drive measurable business growth through modern inbound marketing.</p></p><p></p>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring an inbound marketer to build scalable inbound marketing systems that generate qualified pipeline through content, SEO, and conversion optimization.</p> <p>This is far more than a traditional SEO role.</p> <p>You’ll create high-quality content, improve search visibility, develop lead magnets, optimize conversion paths, and distribute content across the right channels to drive awareness, demand, and measurable business growth.</p> <p>You’ll work closely with leadership and marketing teams to build inbound engines that turn content into qualified leads—not just traffic.</p> <p>If you understand how search, content, buyer psychology, and conversion work together, and enjoy creating marketing assets that generate real business results, this role is a strong fit.</p> <h4>What you’ll own</h4> <strong>Content creation & SEO</strong><br> <ul> <li>Create high-quality, value-driven content that educates prospects and builds authority.</li> <li>Write SEO-optimized: <ul> <li>Blog articles</li> <li>Landing pages</li> <li>Website copy</li> <li>Inbound marketing assets</li> </ul> </li> <li>Develop content aligned with search intent, buyer journey stages, and conversion goals.</li> <li>Optimize content for: <ul> <li>Traditional search engines</li> <li>AI-powered search experiences</li> <li>Featured snippets and AI summaries</li> </ul> </li> <li>Continuously improve existing content based on rankings and performance data.</li> </ul> <strong>Inbound marketing</strong><br> <ul> <li>Execute inbound marketing initiatives across: <ul> <li>SEO</li> <li>Content marketing</li> <li>Lead magnets</li> <li>Website conversion paths</li> <li>Social content distribution</li> </ul> </li> <li>Build systems that connect: <ul> <li>Content</li> <li>Engagement</li> <li>Lead generation</li> <li>Conversion</li> </ul> </li> <li>Support distribution through: <ul> <li>LinkedIn</li> <li>X</li> <li>Newsletters</li> <li>Other relevant marketing channels</li> </ul> </li> <li>Collaborate on website and landing page optimization initiatives.</li> </ul> <strong>Lead magnets & conversion assets</strong><br> <ul> <li>Develop: <ul> <li>Guides</li> <li>Playbooks</li> <li>Checklists</li> <li>Downloadable resources</li> </ul> </li> <li>Write conversion-focused: <ul> <li>CTAs</li> <li>Landing pages</li> <li>Thank-you pages</li> <li>Nurture content</li> </ul> </li> <li>Improve conversion rates through stronger messaging and positioning.</li> <li>Support ongoing inbound funnel optimization.</li> </ul> <strong>Research & content strategy</strong><br> <ul> <li>Research: <ul> <li>Industries</li> <li>Competitors</li> <li>Buyer pain points</li> <li>Search opportunities</li> </ul> </li> <li>Identify content gaps and inbound growth opportunities.</li> <li>Develop compelling content ideas backed by research.</li> <li>Stay current on: <ul> <li>SEO best practices</li> <li>AI-powered search</li> <li>Content marketing</li> <li>Distribution strategies</li> </ul> </li> </ul> <strong>Analytics & optimization</strong><br> <ul> <li>Monitor performance using: <ul> <li>Google Analytics 4 (GA4)</li> <li>Google Search Console</li> <li>SEMrush</li> <li>Ahrefs</li> </ul> </li> <li>Analyze: <ul> <li>Rankings</li> <li>Organic traffic</li> <li>Engagement</li> <li>Conversions</li> </ul> </li> <li>Optimize content based on measurable performance.</li> <li>Provide recommendations that improve inbound marketing results.</li> </ul> <h4>What success looks like</h4> <ul> <li>Consistent growth in qualified inbound leads.</li> <li>Higher organic search visibility and rankings.</li> <li>Increased landing page and lead magnet conversion rates.</li> <li>High-performing, valuable content assets.</li> <li>Strong contribution to pipeline from inbound channels.</li> <li>Consistent delivery of high-quality inbound marketing initiatives.</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>You understand that inbound marketing creates demand—not just content.</li> <li>You write content that educates, engages, and converts.</li> <li>You understand SEO, AI-powered search, and modern buyer behavior.</li> <li>You balance strategic thinking with hands-on execution.</li> <li>You continuously improve performance using analytics and data.</li> <li>You stay organized while managing multiple marketing initiatives.</li> </ul> <h4>Required experience & skills</h4> <strong>Experience</strong><br> <ul> <li>Proven experience in: <ul> <li>Inbound marketing</li> <li>Content marketing</li> <li>SEO</li> <li>Content writing</li> </ul> </li> <li>Strong understanding of: <ul> <li>SEO</li> <li>Search intent</li> <li>Inbound funnel strategy</li> </ul> </li> <li>Experience using: <ul> <li>Google Search Console</li> <li>Google Analytics 4 (GA4)</li> <li>SEMrush</li> <li>Ahrefs</li> </ul> </li> <li>Excellent written English and storytelling skills.</li> <li>Experience creating conversion-focused marketing content.</li> <li>Strong research and analytical abilities.</li> <li>Portfolio showcasing inbound or SEO-driven content.</li> </ul> <strong>Nice to have</strong><br> <ul> <li>Agency or B2B marketing experience.</li> <li>Experience building and promoting lead magnets.</li> <li>Familiarity with LinkedIn content distribution.</li> <li>Understanding of AI-powered search optimization.</li> <li>Experience improving website conversion rates and inbound lead generation.</li> </ul> <h4>Tech stack</h4> <ul> <li>Google Analytics 4 (GA4)</li> <li>Google Search Console</li> <li>SEMrush</li> <li>Ahrefs</li> <li>LinkedIn</li> <li>ChatGPT</li> <li>AI writing & research tools</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Write and optimize blogs, landing pages, and website content.</li> <li>Research search trends, competitors, and keyword opportunities.</li> <li>Build lead magnets and conversion-focused assets.</li> <li>Review SEO and content performance data.</li> <li>Optimize existing content based on rankings and analytics.</li> <li>Collaborate with marketing teams on inbound campaigns.</li> <li>Improve inbound funnels and content distribution strategies.</li> </ul> <p>In short: You’ll build inbound marketing systems that turn valuable content, search visibility, and conversion optimization into qualified pipeline and measurable business growth.</p> <h4>Key metrics for success (KPIs)</h4> <ul> <li>Growth in organic traffic.</li> <li>Qualified inbound leads generated.</li> <li>Improved keyword rankings and search visibility.</li> <li>Landing page and lead magnet conversion rates.</li> <li>Engagement and performance of inbound content.</li> <li>Pipeline contribution from inbound marketing.</li> <li>Consistent execution of high-quality inbound campaigns.</li> </ul> <h4>Why this role stands out</h4> <ul> <li>Direct ownership of inbound marketing strategy and execution.</li> <li>Opportunity to build scalable content and demand generation systems.</li> <li>Work across: <ul> <li>SEO</li> <li>Content marketing</li> <li>AI search optimization</li> <li>Lead generation</li> <li>Conversion optimization</li> </ul> </li> <li>Fully remote role with long-term growth opportunities.</li> </ul> <p>Career progression into:</p> <ul> <li>Senior inbound marketer</li> <li>Content marketing manager</li> <li>SEO manager</li> <li>Demand generation manager</li> <li>Growth marketing lead</li> </ul> <h4>Interview process</h4> <ul> <li>Application review</li> <li>Spark Hire intro video (3–5 minutes)</li> <li>Practical inbound marketing assessment</li> <li>Client interview</li> <li>Offer & onboarding</li> </ul> <h4>What happens after you apply</h4> <p>After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute intro video. This is the first step in our hiring process and can be completed whenever it’s convenient for you.</p> <p>Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience with inbound marketing, SEO, content creation, lead generation, and conversion optimization. You’ll also have the opportunity to highlight campaigns you’ve worked on, how you’ve improved organic growth, and how you’ve used AI tools to enhance content creation, research, and marketing workflows. Your video will be reviewed by the hiring team before moving to the practical assessment and client interview.</p> <p>You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.</p> <p>Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.</p> <h4>Apply now</h4> <p>If you’re passionate about building inbound marketing systems, creating high-impact content, and turning search traffic into qualified pipeline, we’d love to hear from you. Apply today and help drive measurable business growth through modern inbound marketing.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Title:- &nbsp;</strong><ul><li>CT Field Specialist</li></ul><br> <strong>Location:- </strong><ul><li>Nimr – Oman</li></ul><br> <strong>Role Summary</strong>:-<ul><li>A <strong>Coiled Tubing Field Specialist </strong>is a senior field-based role responsible for leading and executing complex coiled tubing and well intervention operations with a high level of technical expertise and operational authority. The role ensures safe, efficient, and reliable delivery of services while acting as the key technical leader on location in the absence of, or in support of, the Field Supervisor.</li><li>The Field Specialist III is accountable for managing critical operational phases, troubleshooting complex wellsite challenges, and ensuring full compliance with HSE, well control, and client requirements.</li></ul><br> <strong>Essential Responsibilities:-</strong><ul><li>Lead and supervise complex coiled tubing operations at the wellsite</li><li>Execute advanced interventions such as deep cleanouts, high-pressure milling, fishing operations, and stimulation support</li><li>Oversee rig-up, pressure testing, operation, and rig-down of CTU and pressure control equipment</li><li>Act as the primary technical authority on location during operations</li><li>Monitor and interpret real-time operational data and make critical field decisions</li><li>Troubleshoot complex surface and downhole equipment issues during live operations</li><li>Ensure strict adherence to well control standards and HSE procedures</li><li>Lead toolbox talks, risk assessments, and operational briefings</li><li>Coordinate effectively with Field Supervisors, clients, and multi-service teams</li><li>Mentor and train Field Specialists I/II and Field Operators</li><li>Support job planning reviews and post-job reporting and evaluation</li><li>Works with minimal supervision and may act as deputy or acting supervisor on location</li><li>Holds significant technical authority during job execution</li><li>Accountable for operational integrity, safety, and efficiency in complex jobs</li></ul><br> <strong>Essential Requirements of the role (Experience / Skills / Competencies):-</strong><ul><li>Years of experience: 8-12+ years</li><li>Field of experience: 5-8+ years in CT</li><li>Technical Skills:</li><li><strong>1. Advanced Coiled Tubing Operations</strong></li><li>Full understanding of coiled tubing unit (CTU) operation and limitations</li><li>Execution of complex jobs: cleanouts, nitrogen lifting, acid stimulation, milling, and fishing operations</li><li>Knowledge of tubing fatigue management, depth control, and real-time operational adjustments</li><li><strong>2. Pressure Control &amp; Well Control Systems</strong></li><li>Strong expertise in BOP stacks, stripper assemblies, lubricators, and wellhead systems</li><li>Pressure testing procedures and barrier verification</li><li>Ability to recognize and respond to abnormal conditions (pressure anomalies, kicks, losses)</li><li><strong>3. Downhole Tools &amp; Job Design Support</strong></li><li>Experience with bottom hole assemblies (BHA), motors, jars, mills, and specialty fishing tools</li><li>Ability to interpret job programs and ensure correct tool selection and assembly</li><li>Troubleshooting downhole tool performance issues</li><li><strong>4. Pumping &amp; Stimulation Operations</strong></li><li>Operation and coordination of high-pressure pumping systems</li><li>Understanding of fluid systems, nitrogen applications, and stimulation treatments</li><li>Monitoring and adjusting pressure, rate, and volume during operations</li><li><strong>5. Real-Time Data Monitoring &amp; Interpretation</strong></li><li>Reading and interpreting surface parameters (pressure, depth, tension, pump rates)</li><li>Use of real-time data acquisition systems during operations</li><li>Making operational decisions based on live data trends</li><li><strong>6. Equipment Setup, Maintenance &amp; Troubleshooting</strong></li><li>Advanced knowledge of CTU hydraulic, mechanical, and control systems</li><li>Ability to diagnose equipment failures and coordinate repairs</li><li>Ensuring readiness of all surface and downhole equipment before operations</li><li><strong>7. Wellsite Execution &amp; Leadership Technical Input</strong></li><li>Ability to translate job programs into safe field execution steps</li><li>Supporting supervisor in operational decision-making</li><li>Ensuring technical compliance with engineering design and client requirements</li><li><strong>8. HSE &amp; Well Control Systems Integration</strong></li><li>Strong application of well control principles in live operations</li><li>Integration of HSE requirements into technical execution (PTW, JSA, barrier management)</li><li>Emergency response technical readiness</li><li>Soft Skills:</li><li><strong>1. Leadership in the Field</strong></li><li>Leads execution of coiled tubing operations on location when required</li><li>Guides operators and ensures tasks are performed correctly and safely</li><li>Sets the tone for discipline and operational control at the wellsite</li><li><strong>2. Communication (Strong and Precise)</strong></li><li>Communicates clearly with Field Supervisor, client representatives, and crew</li><li>Gives accurate, real-time operational updates during critical jobs</li><li>Ensures instructions are understood and correctly executed</li><li><strong>3. Decision-Making Under Pressure</strong></li><li>Makes quick, sound decisions during live well operations</li><li>Balances safety, operational efficiency, and job objectives</li><li>Knows when to escalate issues versus taking corrective action</li><li><strong>4. Situational Awareness</strong></li><li>Continuously monitors wellsite conditions, equipment behavior, and crew activity</li><li>Identifies risks early and prevents escalation into incidents</li><li>Maintains full awareness during high-pressure operations</li><li><strong>5. Problem-Solving Ability</strong></li><li>Resolves operational and equipment issues in real time</li><li>Applies practical field experience to troubleshooting complex situations</li><li>Supports engineering solutions with field insight</li><li><strong>6. Mentoring &amp; Coaching</strong></li><li>Trains and develop Field Operators (I, II, III)</li><li>Shares technical knowledge and reinforces best practices</li><li>Help build team competency and performance</li><li><strong>7. Accountability &amp; Ownership</strong></li><li>Takes responsibility for assigned operations and outcomes</li><li>Ensure procedures and standards are strictly followed</li><li>Owns both success and issues in field execution</li><li><strong>8. Team Coordination &amp; Collaboration</strong></li><li>Works effectively with multi-service teams (wireline, pumping, nitrogen, client reps)</li><li>Aligns activities to avoid conflicts and ensure smooth operations</li><li>Maintains strong working relationships in high-pressure environments</li><li><strong>9. Adaptability &amp; Resilience</strong></li><li>Handles long shifts, remote locations, and changing job conditions</li><li>Adapts quickly to unexpected well behavior or operational changes</li><li>Tools or Software (Required / Preferred):</li><li>At Field Specialist II level, the role requires both hands-on field tools knowledge and competency in digital systems used for job planning, execution, and reporting.</li><li>Education Qualifications: Diploma or Technical Certificate or bachelor’s degree.</li></ul>Industry Background or Experience (Required / Preferred):<br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil &amp; Gas, Power &amp; Renewables, Chemicals, Construction &amp; Infrastructure, Life Sciences, Mining and&nbsp;Manufacturing&nbsp;sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>SYSTRA is one of the world's leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 11,000 employees, SYSTRA's mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the world.</p><br><br><p>For 65 years, the Group has been working alongside cities and regions to contribute to their development by creating, improving and modernising their infrastructure and transport systems, throughout the life cycle of their projects. SYSTRA is involved from the earliest stages of design through to the testing, deployment and maintenance phases. The company provides all its services in over 80 countries worldwide and generates 74% of its turnover internationally. With its new services, SYSTRA supports its clients and partners in their digital, ecological and energy transition, in order to invent the mobility of tomorrow.</p><br><br> Context <br><p><span>The role will be responsible for reviewing, coordinating, monitoring, and supervising all MEP and power-related engineering activities across the project lifecycle, ensuring compliance with contract requirements, railway standards, safety regulations, quality expectations, and project schedules</span></p><br><br> Missions/Main Duties <br><ul><li>Review and monitor the design, installation, and commissioning of&nbsp;<em><span>MEP and power systems</span></em>for railway stations, depots, operation control buildings, maintenance facilities, and associated infrastructure.</li><li>Ensure contractor works comply with approved drawings, specifications, contract requirements, safety rules, and relevant railway and building standards.</li><li>Review and provide technical comments on design documents, shop drawings, material submittals, method statements, inspection requests, and testing and commissioning procedures.</li><li>Supervise and monitor site execution of electrical, mechanical, plumbing, drainage, HVAC, fire protection, lighting, earthing, and power distribution works.</li><li>Coordinate interfaces between MEP systems and other railway systems, including civil works, architectural finishes, trackwork’s, signaling, telecommunications, and operational systems.</li><li>Verify electrical load calculations, equipment sizing, cable routing, grounding systems, backup power arrangements, and power distribution layouts.</li><li>Support review of substation, switchgear, transformers, LV panels, emergency power, UPS, and related power infrastructure interfacing with station and building systems.</li><li>Monitor construction quality and ensure installations meet approved quality plans, inspection test plans, and project standards.</li><li>Participate in inspections, testing, commissioning, snagging, defect tracking, and final handover processes</li><li>Identify technical risks, construction issues, and interface conflicts, and recommend practical corrective actions.</li><li>Prepare progress reports, technical observations, non-conformance comments, and engineering review notes for PMC and client management.</li><li>Coordinate with the client, contractors, designers, authorities, operators, and other stakeholders to support timely decision-making and issue resolution.</li><li>Ensure compliance with&nbsp;health, safety, environmental,&nbsp;and&nbsp;railway operational safety&nbsp;requirements throughout project delivery.</li><li>Support value engineering, constructability reviews, and optimization initiatives where appropriate.</li></ul> Profile/Skills <br><ul><li><span>Bachelor’s degree in&nbsp;Electrical Engineering,&nbsp;Mechanical Engineering, or a related engineering discipline. Master’s degree is an advantage</span></li><li>Minimum 10 years <span>of relevant experience in railway project</span></li><li><span>Strong knowledge of building services and electrical power systems in infrastructure projects</span></li><li><span>Familiarity with railway station and depot MEP requirements</span></li><li><span>Understanding of relevant international and local codes, standards, and railway specifications</span></li><li><span>Ability to review technical submittals, drawings, calculations, and commissioning documents</span></li><li><span>Strong site supervision and construction monitoring capability</span></li><li><span>Good coordination skills across multidisciplinary teams and interfaces</span></li><li><span>Excellent written and verbal communication skills</span></li><li><span>Ability to identify risks, resolve technical issues, and support timely project delivery</span></li><li><span>Strong awareness of safety, quality, and compliance requirements</span></li></ul> <br><p>Systra is an equal opportunities company; this position is open to all applicants.</p><br><br> <br> Why SYSTRA? Read more <span> sur Why SYSTRA?</span> <br> <br> <br> </div>

<p><h4>About the role</h4> <p>We’re hiring for our client, a growing U.S.-based company, seeking a Customer Operations Specialist to take ownership of contract lifecycle management, contract execution, CRM accuracy, and customer operational follow-through across a large customer portfolio.</p> <p>This is an execution-heavy, ownership-driven operations role – not passive administrative work.</p> <h4>You will:</h4> <ul> <li>Own contract data and contract execution workflows</li> <li>Drive contract completion through daily outreach and follow-ups</li> <li>Maintain CRM accuracy and reporting integrity</li> <li>Ensure contracts align with billing and recurring revenue operations</li> </ul> <p>This role is ideal for someone who thrives in structured, high-volume, detail-oriented environments and follows through relentlessly until tasks are completed.</p> <h4>What you’ll own</h4> <strong>Contract ownership & accuracy</strong><br> <ul> <li>Own customer contracts from initiation through execution</li> <li>Maintain a single source of truth for: <ul> <li>Contract status</li> <li>Contract terms</li> <li>Coverage and account details</li> </ul> </li> <li>Ensure all records are: <ul> <li>Accurate</li> <li>Complete</li> <li>Audit-ready</li> </ul> </li> <li>Maintain structured document storage and organization</li> </ul> <strong>Contract tracking & data management</strong><br> <ul> <li>Maintain master tracking sheets using: <ul> <li>Google Sheets</li> <li>Microsoft Excel</li> </ul> </li> <li>Track: <ul> <li>Renewal dates</li> <li>Contract durations</li> <li>Special terms</li> <li>Account status</li> </ul> </li> <li>Clean and remove inactive accounts</li> <li>Prepare contract data for CRM accuracy within Salesforce</li> </ul> <strong>Contract outreach & execution</strong><br> <ul> <li>Identify customers without signed contracts</li> <li>Conduct high-volume outbound outreach via: <ul> <li>Email</li> <li>Phone calls</li> </ul> </li> <li>Clearly explain: <ul> <li>Pricing</li> <li>Terms</li> <li>Service value</li> </ul> </li> <li>Send agreements through DocuSign</li> <li>Drive contracts through the full execution cycle: <ul> <li>Sent</li> <li>Followed up</li> <li>Signed</li> <li>Completed</li> </ul> </li> <li>Maintain consistent follow-up discipline until closure</li> </ul> <strong>CRM & revenue alignment</strong><br> <ul> <li>Update contract information and RMR (Recurring Monthly Revenue) in Salesforce</li> <li>Log all customer activity and updates for audit tracking</li> <li>Improve CRM data quality through contract interactions</li> <li>Ensure operational data remains clean and accurate</li> </ul> <strong>Agreement & documentation management</strong><br> <ul> <li>Create and manage agreements for: <ul> <li>New services</li> <li>Account updates</li> <li>Transfers and changes</li> </ul> </li> <li>Ensure all documentation is: <ul> <li>Properly executed</li> <li>Properly stored</li> <li>Fully compliant</li> </ul> </li> <li>Support account transfers and operational documentation workflows</li> </ul> <strong>AutoPay & compliance</strong><br> <ul> <li>Ensure AutoPay enrollment for applicable accounts</li> <li>Track exceptions and required adjustments</li> <li>Maintain compliance and documentation standards</li> </ul> <strong>Collections support</strong><br> <ul> <li>Conduct follow-ups on overdue accounts when required</li> <li>Log all collection activity within the CRM</li> <li>Support overall revenue collection efforts</li> </ul> <strong>Reporting & performance tracking</strong><br> <ul> <li>Deliver daily reports covering: <ul> <li>Outreach activity</li> <li>Contracts sent and signed</li> <li>Progress metrics</li> <li>Contract coverage improvements</li> </ul> </li> <li>Maintain visibility into execution and operational performance</li> </ul> <strong>Process improvement</strong><br> <ul> <li>Identify workflow inefficiencies and operational gaps</li> <li>Improve: <ul> <li>Outreach scripts</li> <li>Templates</li> <li>Tracking systems</li> <li>Contract workflows</li> </ul> </li> <li>Help increase contract adoption and execution speed</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>You are execution-driven and proactive</li> <li>You follow up consistently until tasks are completed</li> <li>You are highly detail-oriented and organized</li> <li>You can manage high-volume outreach and administrative work simultaneously</li> <li>You take ownership of outcomes, not just assigned tasks</li> <li>You thrive in structured operational environments</li> </ul> <h4>Must-have requirements</h4> <ul> <li>2–4+ years of experience in: <ul> <li>Contract administration</li> <li>Customer operations</li> <li>Billing operations</li> <li>Customer support</li> <li>Operational coordination</li> </ul> </li> <li>Experience using: <ul> <li>Salesforce (or similar CRM)</li> <li>DocuSign</li> </ul> </li> <li>Strong proficiency with: <ul> <li>Google Sheets</li> <li>Microsoft Excel</li> </ul> </li> <li>High attention to detail with low tolerance for errors</li> <li>Strong written and verbal English communication skills</li> <li>Comfortable with: <ul> <li>Outbound calls</li> <li>Customer follow-ups</li> <li>Objection handling</li> </ul> </li> <li>Ability to manage multiple workflows simultaneously</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience working with: <ul> <li>Recurring revenue (RMR) models</li> <li>Billing workflows</li> <li>Collections operations</li> </ul> </li> <li>Exposure to: <ul> <li>High-volume contract environments</li> <li>SaaS businesses</li> <li>Service-based companies</li> </ul> </li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review contract trackers and prioritize outreach</li> <li>Contact customers via phone and email</li> <li>Send agreements through DocuSign</li> <li>Follow up consistently on pending contracts</li> <li>Update Salesforce and operational records</li> <li>Track progress and report daily performance metrics</li> </ul> <p>In short: you ensure every customer account has a valid, accurate, and fully executed contract while maintaining operational accuracy across systems.</p> <h4>Key metrics (KPIs)</h4> <ul> <li>Percentage of customers with signed contracts</li> <li>Contract data accuracy across systems</li> <li>Daily outreach volume (calls, emails, follow-ups)</li> <li>Contract execution speed (sent – signed)</li> <li>Salesforce data accuracy</li> <li>AutoPay enrollment rate</li> <li>Reporting consistency and operational visibility</li> </ul> <h4>Why this role stands out</h4> <ul> <li>High ownership and accountability</li> <li>Direct impact on revenue accuracy and operational risk reduction</li> <li>Structured workflows with measurable performance expectations</li> <li>Opportunity to improve operational systems and processes</li> <li>Remote flexibility combined with high-performance execution standards</li> </ul> <h4>Interview process</h4> <ul> <li>Initial screening call</li> <li>Recruiter interview</li> <li>Final interview</li> <li>Offer & onboarding</li> </ul> <p>If you are someone who follows through relentlessly, values operational accuracy, and thrives in structured, high-volume environments, this role offers an opportunity to take ownership of critical customer operations and contract execution workflows.</p></p><p></p>

<p><h4>About the role</h4> <p>We’re hiring for our client, a growing U.S.-based company, seeking a Customer Operations Specialist to take ownership of contract lifecycle management, contract execution, CRM accuracy, and customer operational follow-through across a large customer portfolio.</p> <p>This is an execution-heavy, ownership-driven operations role – not passive administrative work.</p> <h4>You will:</h4> <ul> <li>Own contract data and contract execution workflows</li> <li>Drive contract completion through daily outreach and follow-ups</li> <li>Maintain CRM accuracy and reporting integrity</li> <li>Ensure contracts align with billing and recurring revenue operations</li> </ul> <p>This role is ideal for someone who thrives in structured, high-volume, detail-oriented environments and follows through relentlessly until tasks are completed.</p> <h4>What you’ll own</h4> <strong>Contract ownership & accuracy</strong><br> <ul> <li>Own customer contracts from initiation through execution</li> <li>Maintain a single source of truth for: <ul> <li>Contract status</li> <li>Contract terms</li> <li>Coverage and account details</li> </ul> </li> <li>Ensure all records are: <ul> <li>Accurate</li> <li>Complete</li> <li>Audit-ready</li> </ul> </li> <li>Maintain structured document storage and organization</li> </ul> <strong>Contract tracking & data management</strong><br> <ul> <li>Maintain master tracking sheets using: <ul> <li>Google Sheets</li> <li>Microsoft Excel</li> </ul> </li> <li>Track: <ul> <li>Renewal dates</li> <li>Contract durations</li> <li>Special terms</li> <li>Account status</li> </ul> </li> <li>Clean and remove inactive accounts</li> <li>Prepare contract data for CRM accuracy within Salesforce</li> </ul> <strong>Contract outreach & execution</strong><br> <ul> <li>Identify customers without signed contracts</li> <li>Conduct high-volume outbound outreach via: <ul> <li>Email</li> <li>Phone calls</li> </ul> </li> <li>Clearly explain: <ul> <li>Pricing</li> <li>Terms</li> <li>Service value</li> </ul> </li> <li>Send agreements through DocuSign</li> <li>Drive contracts through the full execution cycle: <ul> <li>Sent</li> <li>Followed up</li> <li>Signed</li> <li>Completed</li> </ul> </li> <li>Maintain consistent follow-up discipline until closure</li> </ul> <strong>CRM & revenue alignment</strong><br> <ul> <li>Update contract information and RMR (Recurring Monthly Revenue) in Salesforce</li> <li>Log all customer activity and updates for audit tracking</li> <li>Improve CRM data quality through contract interactions</li> <li>Ensure operational data remains clean and accurate</li> </ul> <strong>Agreement & documentation management</strong><br> <ul> <li>Create and manage agreements for: <ul> <li>New services</li> <li>Account updates</li> <li>Transfers and changes</li> </ul> </li> <li>Ensure all documentation is: <ul> <li>Properly executed</li> <li>Properly stored</li> <li>Fully compliant</li> </ul> </li> <li>Support account transfers and operational documentation workflows</li> </ul> <strong>AutoPay & compliance</strong><br> <ul> <li>Ensure AutoPay enrollment for applicable accounts</li> <li>Track exceptions and required adjustments</li> <li>Maintain compliance and documentation standards</li> </ul> <strong>Collections support</strong><br> <ul> <li>Conduct follow-ups on overdue accounts when required</li> <li>Log all collection activity within the CRM</li> <li>Support overall revenue collection efforts</li> </ul> <strong>Reporting & performance tracking</strong><br> <ul> <li>Deliver daily reports covering: <ul> <li>Outreach activity</li> <li>Contracts sent and signed</li> <li>Progress metrics</li> <li>Contract coverage improvements</li> </ul> </li> <li>Maintain visibility into execution and operational performance</li> </ul> <strong>Process improvement</strong><br> <ul> <li>Identify workflow inefficiencies and operational gaps</li> <li>Improve: <ul> <li>Outreach scripts</li> <li>Templates</li> <li>Tracking systems</li> <li>Contract workflows</li> </ul> </li> <li>Help increase contract adoption and execution speed</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>You are execution-driven and proactive</li> <li>You follow up consistently until tasks are completed</li> <li>You are highly detail-oriented and organized</li> <li>You can manage high-volume outreach and administrative work simultaneously</li> <li>You take ownership of outcomes, not just assigned tasks</li> <li>You thrive in structured operational environments</li> </ul> <h4>Must-have requirements</h4> <ul> <li>2–4+ years of experience in: <ul> <li>Contract administration</li> <li>Customer operations</li> <li>Billing operations</li> <li>Customer support</li> <li>Operational coordination</li> </ul> </li> <li>Experience using: <ul> <li>Salesforce (or similar CRM)</li> <li>DocuSign</li> </ul> </li> <li>Strong proficiency with: <ul> <li>Google Sheets</li> <li>Microsoft Excel</li> </ul> </li> <li>High attention to detail with low tolerance for errors</li> <li>Strong written and verbal English communication skills</li> <li>Comfortable with: <ul> <li>Outbound calls</li> <li>Customer follow-ups</li> <li>Objection handling</li> </ul> </li> <li>Ability to manage multiple workflows simultaneously</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience working with: <ul> <li>Recurring revenue (RMR) models</li> <li>Billing workflows</li> <li>Collections operations</li> </ul> </li> <li>Exposure to: <ul> <li>High-volume contract environments</li> <li>SaaS businesses</li> <li>Service-based companies</li> </ul> </li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review contract trackers and prioritize outreach</li> <li>Contact customers via phone and email</li> <li>Send agreements through DocuSign</li> <li>Follow up consistently on pending contracts</li> <li>Update Salesforce and operational records</li> <li>Track progress and report daily performance metrics</li> </ul> <p>In short: you ensure every customer account has a valid, accurate, and fully executed contract while maintaining operational accuracy across systems.</p> <h4>Key metrics (KPIs)</h4> <ul> <li>Percentage of customers with signed contracts</li> <li>Contract data accuracy across systems</li> <li>Daily outreach volume (calls, emails, follow-ups)</li> <li>Contract execution speed (sent – signed)</li> <li>Salesforce data accuracy</li> <li>AutoPay enrollment rate</li> <li>Reporting consistency and operational visibility</li> </ul> <h4>Why this role stands out</h4> <ul> <li>High ownership and accountability</li> <li>Direct impact on revenue accuracy and operational risk reduction</li> <li>Structured workflows with measurable performance expectations</li> <li>Opportunity to improve operational systems and processes</li> <li>Remote flexibility combined with high-performance execution standards</li> </ul> <h4>Interview process</h4> <ul> <li>Initial screening call</li> <li>Recruiter interview</li> <li>Final interview</li> <li>Offer & onboarding</li> </ul> <p>If you are someone who follows through relentlessly, values operational accuracy, and thrives in structured, high-volume environments, this role offers an opportunity to take ownership of critical customer operations and contract execution workflows.</p></p><p></p>

<p>The Manager Business Transformation will lead and deliver enterprise-wide operational transformation initiatives across the bank to include branches and Back-Office Operations. The role is accountable for driving end-to-end process re-engineering, digital transformation, system implementation, and operational risk enhancement initiatives to ensure:</p><ul><li>Superior customer experience</li><li>Operational efficiency and cost optimization</li><li>Strong internal controls and fraud prevention</li><li>Regulatory compliance and audit readiness</li><li>Adoption of emerging technologies and automation</li></ul><p>This role requires a self-driven change leader who combines strategic thinking with hands-on execution capability and can independently drive initiatives while effectively managing cross-functional teams.</p><p><strong>Principal Accountabilities</strong></p><ol><li><strong>Enterprise Process Transformation</strong><ul><li>Identify high-impact transformation opportunities across branches and operations.</li><li>Conduct detailed End-to-End (E2E) analysis of As-Is processes.</li><li>Perform GAP analysis covering efficiency, control weaknesses, fraud risk exposure, and compliance gaps.</li><li>Redesign processes aligned with best practices, regulatory requirements, and digital enablement.</li><li>Lead implementation from concept to post-go-live stabilization.</li></ul></li><li><strong>Core Banking &amp; BPM Implementation Leadership</strong><ul><li>Act as Business Lead in Core Banking transformation projects (e.g. implementation / upgrades).</li><li>Lead BPM implementation initiatives (e.g., Newgen or similar workflow automation platforms).</li><li>Draft and review:<ul><li>Business Requirement Documents (BRD)</li><li>Functional Specifications</li><li>Solution Design Documents</li><li>UAT strategy and execution</li></ul></li><li>Ensure seamless integration between core systems, digital platforms, and operational workflows.</li></ul></li><li><strong>Digital &amp; Automation Enablement</strong><ul><li>Identify opportunities for:<ul><li>Robotic Process Automation (RPA)</li><li>Artificial Intelligence (AI)-enabled decision tools</li><li>Workflow automation</li><li>Process digitization</li><li>Open Banking and API integration</li></ul></li><li>Drive reduction of manual intervention and operational risk.</li><li>Ensure technology adoption improves both customer journey and employee productivity.</li></ul></li><li><strong>Operational Risk, Fraud &amp; Controls Enhancement</strong><ul><li>Embed strong preventive and detective controls within redesigned processes.</li><li>Minimize internal and external fraud exposure.</li><li>Ensure alignment with regulatory requirements and internal audit standards.</li><li>Partner with Risk, Compliance, and Internal Audit to proactively close control gaps.</li></ul></li><li><strong>Project &amp; Change Management</strong><ul><li>Lead multiple transformation projects simultaneously.</li><li>Manage cross-functional teams including IT, Operations, Branches, Risk, and Vendors.</li><li>Conduct Steer Cos, working groups, stakeholder alignment sessions.</li><li>Ensure structured communication to impacted stakeholders.</li><li>Drive user adoption and behavioral change across the organization.</li></ul></li><li><strong>Governance &amp; Management Reporting</strong><ul><li>Develop and publish structured MIS dashboards for:<ul><li>Transformation pipeline</li><li>Benefits realization</li><li>Risk mitigation status</li><li>Project milestones</li></ul></li><li>Provide management updates to Executive Leadership.</li><li>Ensure clear tracking of ROI and operational impact.</li></ul></li></ol><p><strong>Desired Candidate Profile</strong></p><h2>Requirements and Personal Specifications</h2><p>We are looking for a transformational leader with strong banking domain expertise.</p><ul><li>Minimum 10+ years of banking / financial services experience.</li><li>Minimum 6+ years in Business Transformation / Change Management roles.</li><li>Strong hands-on experience in:<ul><li>Branch Operations</li><li>Back-office Operations</li><li>Core Banking Implementation (T24 preferred)</li><li>BPM systems (Newgen or equivalent)</li></ul></li><li>Experience leading large-scale operational transformation initiatives.</li></ul><h3>Technical &amp; Functional Competencies</h3><ul><li>Core Banking Systems (T24 preferred)</li><li>BPM / Workflow Automation (Newgen preferred)</li><li>Process Re-engineering &amp; Lean methodology</li><li>Operational Risk &amp; Control Framework</li><li>Regulatory compliance implementation</li><li>RPA and AI exposure preferred</li></ul><h3>Leadership &amp; Behavioral Competencies</h3><ul><li>Self-driven and results-oriented</li><li>Ability to work independently and take ownership</li><li>Strong stakeholder management skills</li><li>Ability to influence senior leadership</li><li>Strong analytical and problem-solving skills</li><li>Hands-on executor (not only strategic thinker)</li><li>Able to manage teams while also performing ad-hoc deep-dive tasks</li></ul><h3>Qualifications</h3><ul><li>MBA or equivalent postgraduate qualification</li><li>Lean Six Sigma Black Belt</li><li>PMP / PMI certification preferred</li></ul>