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<p><h4>About the role</h4>
<p>We’re hiring a highly proactive and performance-driven cold email outreach specialist to generate qualified pipeline through strategic outbound email campaigns.</p>
<p>This role is responsible for the full outbound email workflow — from prospect research and list building to campaign launch, deliverability management, optimization, and lead qualification. You’ll play a key role in helping sales teams generate consistent outbound opportunities through data-driven outreach and personalized messaging.</p>
<p>This is not a passive list-sending role. We’re looking for someone who understands cold email deeply, knows how to maintain inbox health and deliverability, and can continuously optimize campaigns to improve reply rates and conversions.</p>
<p>The ideal candidate is analytical, organized, technically capable, and comfortable balancing creativity with measurable performance outcomes.</p>
<h4>What you’ll own</h4>
<p><strong>Prospect research & list building</strong></p>
<ul>
<li>Build highly targeted prospect lists using Apollo, ZoomInfo, LinkedIn Sales Navigator, Crunchbase, and similar tools</li>
<li>Segment prospects by ICP, industry, role, company size, and geography</li>
<li>Validate and clean lead data using tools like NeverBounce, ZeroBounce, or Clearout</li>
<li>Maintain organized prospect databases and outreach tracking systems</li>
</ul>
<p><strong>Cold email campaign execution</strong></p>
<ul>
<li>Write compelling cold email copy, subject lines, and CTAs tailored to target audiences</li>
<li>Build and launch multi-step outbound campaigns across 4–8 touchpoints</li>
<li>Personalize messaging using prospect, company, and industry insights</li>
<li>Monitor campaigns daily and optimize based on engagement and performance metrics</li>
</ul>
<p><strong>Deliverability & inbox health</strong></p>
<ul>
<li>Manage domain warmup and inbox reputation using Instantly, Lemlist, Mailwarm, Smartlead, or similar platforms</li>
<li>Monitor spam scores, bounce rates, sender reputation, and deliverability metrics</li>
<li>Rotate inboxes and sending accounts to maintain campaign performance</li>
<li>Troubleshoot deliverability issues proactively before performance drops</li>
</ul>
<p><strong>Campaign optimization & reporting</strong></p>
<ul>
<li>A/B test subject lines, messaging, CTAs, and send times</li>
<li>Track open rates, positive reply rates, bounce rates, and conversion metrics</li>
<li>Continuously optimize messaging and targeting strategies based on data</li>
<li>Maintain organized reporting dashboards and outreach documentation</li>
</ul>
<p><strong>Lead qualification & CRM management</strong></p>
<ul>
<li>Monitor campaign replies and categorize prospect responses accurately</li>
<li>Identify and route qualified leads to sales teams with proper context and notes</li>
<li>Maintain accurate CRM records inside HubSpot, Salesforce, Zoho, or similar systems</li>
<li>Ensure all engagement data remains clean and organized</li>
</ul>
<p><strong>Compliance & best practices</strong></p>
<ul>
<li>Ensure campaigns comply with CAN-SPAM, GDPR, and CCPA standards</li>
<li>Maintain suppression lists and opt-out processes correctly</li>
<li>Follow outbound best practices to protect sender reputation and campaign performance</li>
</ul>
<h4>What makes you a great fit</h4>
<ul>
<li>Strong persuasive and concise copywriting skills</li>
<li>Highly analytical and performance-driven mindset</li>
<li>Comfortable working with outbound tools and technical deliverability systems</li>
<li>Organized, proactive, and execution-focused</li>
<li>Strong attention to detail with campaign monitoring and reporting</li>
<li>Comfortable testing, iterating, and optimizing continuously</li>
</ul>
<h4>Required experience & skills</h4>
<ul>
<li>1–2 years of experience in cold email outreach, outbound lead generation, SDR, or outbound marketing roles</li>
<li>Hands-on experience with tools such as Apollo, Instantly, Lemlist, Smartlead, or Woodpecker</li>
<li>Experience writing outbound email copy and managing campaigns</li>
<li>Strong Excel or Google Sheets skills for prospect and campaign management</li>
<li>Excellent written English communication skills</li>
</ul>
<h4>Preferred experience</h4>
<ul>
<li>Experience managing deliverability and inbox health at scale</li>
<li>Familiarity with DNS setup, SPF, DKIM, and DMARC basics</li>
<li>Experience generating outbound pipeline for B2B SaaS, agencies, or service businesses</li>
<li>Experience working closely with SDR or Account Executive teams</li>
<li>Familiarity with outbound automation and CRM workflows</li>
</ul>
<h4>What a typical day looks like</h4>
<p>A cold email outreach specialist’s day revolves around building pipeline through outbound campaigns and performance optimization. You will:</p>
<ul>
<li>Research and build targeted prospect lists</li>
<li>Launch and monitor cold email sequences</li>
<li>Review deliverability metrics and inbox health</li>
<li>Optimize messaging, targeting, and campaign structure</li>
<li>Manage replies and qualify interested prospects</li>
<li>Update CRM systems and maintain campaign documentation</li>
</ul>
<p>In short: you own outbound email execution, ensuring campaigns are optimized, deliverability stays healthy, and qualified opportunities consistently flow into the sales pipeline.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>Open rates consistently meeting or exceeding benchmarks</li>
<li>Positive reply rates and qualified conversations generated</li>
<li>Bounce rates maintained below acceptable thresholds</li>
<li>Consistent outbound campaign execution and optimization</li>
<li>CRM accuracy and lead tracking completeness</li>
<li>Growth in qualified outbound pipeline opportunities</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview with recruiter</li>
<li>Practical assessment (cold email sequence exercise)</li>
<li>Client interview</li>
<li>Offer and background verification</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Position Summary</b> </p><br><p><b>Location </b></p><br> <p>Muscat </p><br><p><b>About Deloitte:</b></p><br><p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training & Development Excellence Award. </p><br><p><b> Our Purpose:</b></p><br><p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p><br><p>Our shared values guide the way we behave to make a positive, enduring impact:</p><br><ul><li>Lead the way</li><li>Serve with integrity</li><li>Take care of each other</li><li>Foster inclusion</li><li>Collaborate for measurable impact</li></ul><p><b>Audit & Assurance | Manager</b></p><br><p>During your tenure as a Manager in Audit & Assurance, you will demonstrate and develop your capabilities in the following areas:</p><br><ul><li>Builds trust and credibility by focusing on how to meet multiple stakeholder needs whilst providing constructive challenge on engagement issues.</li><li>Reviews documentation of flows of transactions and tests of relevant controls early in the audit cycle to allow for timely assessment of the planned audit approach and the entity's control environment.</li><li>Suggests mitigating testing when controls are found to be ineffective, without always having to consult with the senior manager or partner. Applies professional skepticism to consider the broader impact (e.g. fraud risks, communication with those charged with governance) on our audit when significant controls are found to be ineffective or other conditions may indicate possible misstatements.</li><li>Recognizes opportunities to add value, extend knowledge, increase impact and to provide exceptional stakeholder value through drawing expertise from across the firm and integrating specialists where appropriate as part of the core audit engagement team.</li><li>Actively participates in the group risk assessment scoping of work to be performed by component auditors. Prepares and reviews referral instructions on a timely basis that clearly set up the group auditor's expectations and evaluates responses from component auditors.</li><li>Runs file check regularly throughout the audit, checks all points have been cleared at the end of each audit and chooses an appropriate file structure for each engagement, including group engagements.</li><li>Engages early with scheduling and the extended engagement team. Clearly communicates expectations regarding responsibilities and deadlines to all members of the engagement team. </li><li>Communicates the project plan and any entity-related dependencies with the entity's management team so that they are aware, at the beginning of the audit, of any repercussions (e.g., deadlines, fees) due to deviations from this plan. Reconfirms their understanding with the entity's management team in advance of key deadlines.</li><li>Performs reviews with professional skepticism considering whether the results of testing sufficiently assess, test and objectively challenge the appropriateness and reliability of the assumptions and data used to support management's assertions.</li><li>Compliance with auditing and accounting standards, relevant laws and regulations (including specific local laws and regulations), ethical standards, independence requirements and the audit firm's quality control procedures.</li></ul><b>Leadership Capabilities:</b><ul><li>Builds own understanding of our purpose and values; explores opportunities for impact.</li><li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li><li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li><li>Actively focuses on developing effective communication and relationship-building skills Understands how their daily work contributes to the priorities of the team and the business.</li></ul><b> Qualifications:</b><br><ul><li>Minimum 6+ years of experience in public accounting, auditing, audit management, budget, business plan, business strategy, preferably with big 4 Audit Firms. </li><li>Degree in Accounting or related field. </li><li>Extensive knowledge of best practice reporting and International financial reporting standards. Able to ensure that the applicable accounting and auditing standards have been consistently applied and obtains appropriate evidence to support the assessment that the financial statements have been prepared in in accordance with the applicable financial reporting framework.</li><li>Ability to develop one's own knowledge and the knowledge of others as it relates to Deloitte's tools and audit methodology and the applicable professional accounting and auditing standards through both formal learning and on-the-job training.</li><li>Ability to thoroughly review audit documentation for completeness, accuracy and adequacy while ensuring timely archiving of work papers.</li><li>International accounting qualification is required: CA, ACCA, or CPA. </li><li>Fluent in English (reading, speaking, and writing). </li><li>Preference will be given only to Bilingual candidates (Arabic/English).</li></ul><p>For further information, and to apply, please visit our website via the “Apply” button below. </p><br><br> </div>
<p><h4>About the role</h4>
<p>We’re hiring a highly execution-focused cold email specialist to own client campaign performance, deliverability, retention, and operational execution inside a fast-growing startup environment.</p>
<p>This is not a passive account management role.</p>
<p>You will be directly responsible for:</p>
<ul>
<li>Cold email campaign performance,</li>
<li>Inbox placement,</li>
<li>Deliverability troubleshooting,</li>
<li>Campaign optimization,</li>
<li>Client communication,</li>
<li>And retention.</li>
</ul>
<p>You’ll work closely with:</p>
<ul>
<li>The founder,</li>
<li>Outreach team,</li>
<li>Developers,</li>
<li>And operations</li>
</ul>
<p>To ensure campaigns perform, clients stay happy, and delivery standards scale with the business.</p>
<p>If you understand cold email beyond basic outreach — including:</p>
<ul>
<li>Infrastructure,</li>
<li>Warm-up,</li>
<li>Deliverability,</li>
<li>Copy performance,</li>
<li>Inbox health,</li>
<li>And campaign optimization —</li>
</ul>
<p>This role is a strong fit.</p>
<h4>What you’ll own</h4>
<p><strong>Client campaign ownership</strong></p>
<ul>
<li>Act as the primary point of contact for 20–30 active clients</li>
<li>Lead client check-ins and performance conversations</li>
<li>Manage client expectations and campaign updates</li>
<li>Build strong long-term client relationships</li>
<li>Proactively identify risks and prevent churn before issues escalate</li>
</ul>
<p><strong>Cold email campaign performance</strong></p>
<ul>
<li>Diagnose and optimize underperforming campaigns</li>
<li>Troubleshoot:</li>
<ul>
<li>Deliverability issues</li>
<li>Inbox placement problems</li>
<li>Domain health</li>
<li>Spam issues</li>
<li>List quality concerns</li>
<li>Low reply rates</li>
</ul>
<li>Review and optimize:</li>
<ul>
<li>Subject lines</li>
<li>Messaging</li>
<li>Sequencing</li>
<li>Personalization</li>
</ul>
<li>Quality-check campaigns before launch</li>
<li>Continuously improve campaign performance and outcomes</li>
</ul>
<p><strong>Deliverability & infrastructure</strong></p>
<ul>
<li>Manage and optimize:</li>
<ul>
<li>Warm-up systems</li>
<li>Inbox reputation</li>
<li>Sending domains</li>
<li>DNS setup</li>
<li>SPF/DKIM/DMARC</li>
</ul>
<li>Understand how inbox placement impacts results</li>
<li>Troubleshoot technical campaign issues independently when possible</li>
<li>Collaborate with technical teams on infrastructure and automation improvements</li>
</ul>
<p><strong>Copywriting & messaging optimization</strong></p>
<ul>
<li>Personally write and refine cold email copy</li>
<li>Improve:</li>
<ul>
<li>Open rates</li>
<li>Reply rates</li>
<li>Positive response rates</li>
</ul>
<li>Test and iterate messaging based on campaign data</li>
<li>Balance personalization with scalability</li>
</ul>
<p><strong>Processes, SOPs & scaling operations</strong></p>
<ul>
<li>Build and improve delivery documentation and playbooks</li>
<li>Maintain organized workflows and campaign tracking</li>
<li>Track:</li>
<ul>
<li>SLAs</li>
<li>Client health</li>
<li>Campaign metrics</li>
<li>Operational performance</li>
</ul>
<li>Help create scalable systems as the company grows</li>
</ul>
<p><strong>Cross-functional collaboration</strong></p>
<ul>
<li>Work closely with:</li>
<ul>
<li>Developers</li>
<li>Infrastructure teams</li>
<li>Outreach specialists</li>
<li>Leadership</li>
</ul>
<li>Coordinate campaign execution and troubleshooting</li>
<li>Report directly to the founder on:</li>
<ul>
<li>Campaign performance</li>
<li>Client risks</li>
<li>Retention concerns</li>
<li>Operational improvements</li>
</ul>
</ul>
<h4>Required experience & skills</h4>
<ul>
<li>Experience inside:</li>
<ul>
<li>Cold email agencies</li>
<li>Lead generation companies</li>
<li>Outbound sales environments</li>
<li>Startup operations</li>
</ul>
<li>Strong hands-on expertise in:</li>
<ul>
<li>Cold email strategy</li>
<li>Deliverability</li>
<li>Inbox placement</li>
<li>Warm-up systems</li>
<li>Outbound infrastructure</li>
</ul>
<li>Strong copywriting ability for outbound campaigns</li>
<li>Experience troubleshooting:</li>
<ul>
<li>Spam issues</li>
<li>Domain reputation</li>
<li>Low-performing campaigns</li>
</ul>
<li>Technical understanding of:</li>
<ul>
<li>APIs</li>
<li>Automations</li>
<li>Workflows</li>
<li>Outbound systems</li>
</ul>
<li>Daily practical use of:</li>
<ul>
<li>AI tools</li>
<li>ChatGPT</li>
<li>Claude</li>
<li>Automation workflows</li>
</ul>
<li>Strong communication and client management skills</li>
<li>Comfortable operating independently in fast-moving environments</li>
</ul>
<h4>Nice-to-have experience</h4>
<ul>
<li>Experience with:</li>
<ul>
<li>Instantly</li>
<li>Smartlead</li>
<li>Clay</li>
<li>Apollo</li>
<li>Lemlist</li>
<li>Outreach</li>
<li>HubSpot</li>
</ul>
<li>Familiarity with:</li>
<ul>
<li>Zapier</li>
<li>Make</li>
<li>Webhooks</li>
<li>Automation systems</li>
</ul>
<li>Experience scaling outbound systems for startups or agencies</li>
<li>Background in SaaS or lead generation environments</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>You take ownership instead of waiting for instructions</li>
<li>You thrive in startup environments where systems evolve quickly</li>
<li>You focus on execution, results, and performance</li>
<li>You understand that deliverability is just as important as copy</li>
<li>You communicate confidently with founders and executives</li>
<li>You can troubleshoot both technical and operational campaign issues</li>
<li>You care deeply about client outcomes and retention</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review campaign performance dashboards and inbox health</li>
<li>Troubleshoot deliverability or reply-rate issues</li>
<li>Optimize copy, targeting, and sequencing</li>
<li>Join client calls and provide performance updates</li>
<li>Coordinate with outreach and technical teams</li>
<li>Launch and QA new campaigns</li>
<li>Monitor domain reputation and warm-up systems</li>
<li>Update SOPs and operational tracking systems</li>
</ul>
<p>In short: You own the health, performance, and success of outbound cold email campaigns from both a technical and client-facing perspective.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>Client retention and churn reduction</li>
<li>Inbox placement and deliverability rates</li>
<li>Campaign reply and conversion performance</li>
<li>Client satisfaction and relationship health</li>
<li>SLA adherence and operational consistency</li>
<li>Overall impact on client campaign results</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>High ownership and direct impact on client outcomes</li>
<li>Work closely with startup leadership and technical teams</li>
<li>Blend of:</li>
<ul>
<li>Deliverability</li>
<li>Operations</li>
<li>Client management</li>
<li>Outbound strategy</li>
<li>Copywriting</li>
</ul>
<li>Opportunity to help scale outbound systems and processes</li>
<li>Fast-moving environment with strong growth opportunities</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial screening</li>
<li>Interview with founder</li>
<li>Final discussion</li>
<li>Offer & onboarding</li>
</ul>
<h4>Apply now</h4>
<p>If you:</p>
<ul>
<li>Understand cold email deeply,</li>
<li>Know how to improve deliverability and campaign performance,</li>
<li>Thrive in startup environments,</li>
<li>And enjoy owning client outcomes from end to end,</li>
</ul>
<p>This role is a strong fit for you.</p></p><p></p>
<p><h4>Position summary</h4>
<p><strong>Location:</strong> Muscat</p>
<h4>About Deloitte</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<h4>Our purpose</h4>
<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li>Lead the way</li>
<li>Serve with integrity</li>
<li>Take care of each other</li>
<li>Foster inclusion</li>
<li>Collaborate for measurable impact</li>
</ul>
<h4>Audit & assurance | Manager</h4>
<p>During your tenure as a Manager in Audit & Assurance, you will demonstrate and develop your capabilities in the following areas:</p>
<ul>
<li>Builds trust and credibility by focusing on how to meet multiple stakeholder needs whilst providing constructive challenge on engagement issues.</li>
<li>Reviews documentation of flows of transactions and tests of relevant controls early in the audit cycle to allow for timely assessment of the planned audit approach and the entity's control environment.</li>
<li>Suggests mitigating testing when controls are found to be ineffective, without always having to consult with the senior manager or partner. Applies professional skepticism to consider the broader impact (e.g., fraud risks, communication with those charged with governance) on our audit when significant controls are found to be ineffective or other conditions may indicate possible misstatements.</li>
<li>Recognizes opportunities to add value, extend knowledge, increase impact and to provide exceptional stakeholder value through drawing expertise from across the firm and integrating specialists where appropriate as part of the core audit engagement team.</li>
<li>Actively participates in the group risk assessment scoping of work to be performed by component auditors. Prepares and reviews referral instructions on a timely basis that clearly set up the group auditor's expectations and evaluates responses from component auditors.</li>
<li>Runs file check regularly throughout the audit, checks all points have been cleared at the end of each audit and chooses an appropriate file structure for each engagement, including group engagements.</li>
<li>Engages early with scheduling and the extended engagement team. Clearly communicates expectations regarding responsibilities and deadlines to all members of the engagement team.</li>
<li>Communicates the project plan and any entity-related dependencies with the entity's management team so that they are aware, at the beginning of the audit, of any repercussions (e.g., deadlines, fees) due to deviations from this plan. Reconfirms their understanding with the entity's management team in advance of key deadlines.</li>
<li>Performs reviews with professional skepticism considering whether the results of testing sufficiently assess, test and objectively challenge the appropriateness and reliability of the assumptions and data used to support management's assertions.</li>
<li>Compliance with auditing and accounting standards, relevant laws and regulations (including specific local laws and regulations), ethical standards, independence requirements and the audit firm's quality control procedures.</li>
</ul>
<h4>Leadership capabilities</h4>
<ul>
<li>Builds own understanding of our purpose and values; explores opportunities for impact.</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li>
<li>Actively focuses on developing effective communication and relationship-building skills.</li>
<li>Understands how their daily work contributes to the priorities of the team and the business.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Minimum 6+ years of experience in public accounting, auditing, audit management, budget, business plan, business strategy, preferably with Big 4 audit firms.</li>
<li>Degree in accounting or related field.</li>
<li>Extensive knowledge of best practice reporting and international financial reporting standards. Able to ensure that the applicable accounting and auditing standards have been consistently applied and obtains appropriate evidence to support the assessment that the financial statements have been prepared in accordance with the applicable financial reporting framework.</li>
<li>Ability to develop one's own knowledge and the knowledge of others as it relates to Deloitte's tools and audit methodology and the applicable professional accounting and auditing standards through both formal learning and on-the-job training.</li>
<li>Ability to thoroughly review audit documentation for completeness, accuracy and adequacy while ensuring timely archiving of work papers.</li>
<li>International accounting qualification is required: CA, ACCA, or CPA.</li>
<li>Fluent in English (reading, speaking, and writing).</li>
<li>Preference will be given only to bilingual candidates (Arabic/English).</li>
</ul>
<p>For further information and to apply, please visit our website via the “Apply” button below.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Drive and deliver expert-level assurance across OQEP's commercial projects portfolio, ensuring that all commercial initiatives, investment proposals, and project deliverables meet the required standards of quality, governance, and strategic alignment. Apply mastery of commercial frameworks, project evaluation methodologies, and assurance practices to provide independent and authoritative assessments that protect OQEP's commercial interests and support sound decision-making at the executive level. Serve as the principal point of expertise for commercial projects assurance within the Commercial function, interfacing directly with the Chief Executive Commercial and relevant internal and external stakeholders to ensure value is preserved and risks are effectively identified and mitigated across the commercial projects lifecycle.</p><p>The position will act in accordance with the OQEP s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, QHSE & Energy Management System requirements standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</p><p><strong>Main tasks and responsibilities</strong></p><ul><li>Lead the development and implementation of the commercial projects assurance framework, ensuring it is fit for purpose, consistently applied, and aligned with OQEP's governance standards and strategic objectives.</li><li>Conduct independent, expert-level assurance reviews of commercial projects at key decision gates, evaluating the robustness of commercial assumptions, risk assessments, economic models, and investment cases.</li><li>Provide authoritative recommendations to the Chief Executive Commercial and relevant leadership on the readiness of commercial projects to progress through approval stages.</li><li>Scrutinise commercial project proposals, business cases, and investment submissions to ensure accuracy, completeness, and alignment with OQEP's commercial strategy and value creation objectives.</li><li>Lead the identification, assessment, and mitigation of commercial risks across the projects portfolio, ensuring appropriate risk management measures are embedded throughout the project lifecycle.</li><li>Drive quality assurance across commercial project documentation, including contracts, agreements, financial models, and reporting deliverables, ensuring consistency and adherence to applicable standards.</li><li>Develop and maintain assurance tools, templates, and guidelines to standardise commercial project evaluation practices across the Commercial function.</li><li>Collaborate with relevant functions, including Finance, Legal, Business Development, Exploration and Joint Ventures, to ensure integrated and comprehensive assurance coverage across all commercial project touchpoints.</li><li>Monitor and track the progress of commercial projects against approved plans, budgets, and performance targets, highlighting deviations and recommending corrective actions to leadership.</li><li>Provide expert input into the development of commercial policies, procedures, and governance frameworks, continuously identifying improvements to enhance efficiency and effectiveness.</li><li>Support post-project reviews and lessons-learned exercises to strengthen future commercial project assurance practices.</li><li>Represent the Commercial function in internal governance forums, assurance committees, and relevant external engagements as required.</li><li>Perform other related duties as assigned by the Chief Executive Commercial.</li></ul><p><strong>Key interactions</strong></p><ul><li><strong>Internal:</strong> Chief Executive Commercial, Finance function, Legal function, Joint Ventures function, Business Development function, Exploration function, and other relevant Commercial functions.</li><li><strong>External:</strong> Group s assurance team, JV partners, external consultants and advisors, government ministries and regulatory authorities, contractors and vendors.</li></ul><p><strong>Notable Working Conditions.</strong> Office environment, intensive computer screen use, occasional travel to operational sites and partner offices as required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Engineering or Geoscience, with background on Business Administration, Economics, or related disciplines. Postgraduate qualification (MSc or MBA) is preferred.</li><li>Excellent knowledge of written, read, and spoken English (required) | Arabic - Native (desirable)</li><li>10+ years of experience in the upstream oil and gas industry, with a strong focus on commercial management, project assurance, investment evaluation, or business development.</li><li>Demonstrated experience in conducting assurance reviews, project gate assessments, and risk evaluations within a commercial or upstream context.</li><li>Proven ability to critically assess business cases, economic models, and commercial frameworks at an expert level.</li><li>Familiarity with upstream contractual structures including EPSAs, JOAs, and commercial agreements.</li><li>Prior exposure to governance frameworks, project controls, and quality assurance practices in an oil and gas or energy environment.</li><li>Experience in Oman or the wider Middle East region is an advantage.</li><li>Strong analytical and critical thinking skills with ability to independently assess complex commercial situations and provide well-founded recommendations</li><li>Excellent communication and presentation skills, with ability to convey complex commercial findings clearly to senior leadership and diverse stakeholders</li><li>High level of professional integrity and independence, essential for an assurance-focused role reporting directly to executive leadership</li><li>Strong influencing and stakeholder engagement skills, with the ability to challenge and advise constructively across all levels of the organisation</li><li>Results-oriented with strong attention to detail, planning, and organisational capabilities</li><li>Collaborative mindset with the ability to work effectively across multidisciplinary teams and functions</li><li>Proactive and self-driven, capable of managing multiple assurance workstreams with minimal supervision</li><li>Proficiency in MS Office (Excel, PowerPoint, Word), including financial modelling and data analysis</li><li>Deep knowledge of commercial project evaluation methodologies, investment analysis, and economic modelling</li><li>Strong understanding of upstream oil and gas commercial frameworks, including EPSAs, JOAs, and concession agreements</li><li>Experience in project assurance, gate review processes, and governance frameworks</li><li>Familiarity with risk management methodologies and their application in commercial project contexts</li><li>Knowledge of upstream project lifecycle phases and associated commercial decision points</li><li>Understanding of financial reporting, budget management, and performance tracking in a commercial context.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Cold Email Outreach Specialist / Outbound Lead Generation Representative Position Type: Full-Time, Remote Working Hours: U.<br>S. Client Business Hours Location: Remote (Middle East) About the Role We’re hiring a highly proactive and performance-driven Cold Email Outreach Specialist to generate qualified pipeline through strategic outbound email campaigns.<br> This role is responsible for the full outbound email workflow — from prospect research and list building to campaign launch, deliverability management, optimization, and lead qualification.<br> You’ll play a key role in helping sales teams generate consistent outbound opportunities through data-driven outreach and personalized messaging.<br> This is not a passive list-sending role.<br> We’re looking for someone who understands cold email deeply, knows how to maintain inbox health and deliverability, and can continuously optimize campaigns to improve reply rates and conversions.<br> The ideal candidate is analytical, organized, technically capable, and comfortable balancing creativity with measurable performance outcomes.<br> What You’ll Own Prospect Research & List Building • Build highly targeted prospect lists using Apollo, ZoomInfo, LinkedIn Sales Navigator, Crunchbase, and similar tools • Segment prospects by ICP, industry, role, company size, and geography • Validate and clean lead data using tools like NeverBounce, ZeroBounce, or Clearout • Maintain organized prospect databases and outreach tracking systems Cold Email Campaign Execution • Write compelling cold email copy, subject lines, and CTAs tailored to target audiences • Build and launch multi-step outbound campaigns across 4–8 touchpoints • Personalize messaging using prospect, company, and industry insights • Monitor campaigns daily and optimize based on engagement and performance metrics Deliverability & Inbox Health • Manage domain warmup and inbox reputation using Instantly, Lemlist, Mailwarm, Smartlead, or similar platforms • Monitor spam scores, bounce rates, sender reputation, and deliverability metrics • Rotate inboxes and sending accounts to maintain campaign performance • Troubleshoot deliverability issues proactively before performance drops Campaign Optimization & Reporting • A/B test subject lines, messaging, CTAs, and send times • Track open rates, positive reply rates, bounce rates, and conversion metrics • Continuously optimize messaging and targeting strategies based on data • Maintain organized reporting dashboards and outreach documentation Lead Qualification & CRM Management • Monitor campaign replies and categorize prospect responses accurately • Identify and route qualified leads to sales teams with proper context and notes • Maintain accurate CRM records inside HubSpot, Salesforce, Zoho, or similar systems • Ensure all engagement data remains clean and organized Compliance & Best Practices • Ensure campaigns comply with CAN-SPAM, GDPR, and CCPA standards • Maintain suppression lists and opt-out processes correctly • Follow outbound best practices to protect sender reputation and campaign performance What Makes You a Great Fit • Strong persuasive and concise copywriting skills • Highly analytical and performance-driven mindset • Comfortable working with outbound tools and technical deliverability systems • Organized, proactive, and execution-focused • Strong attention to detail with campaign monitoring and reporting • Comfortable testing, iterating, and optimizing continuously Required Experience & Skills • 1–2 years of experience in cold email outreach, outbound lead generation, SDR, or outbound marketing roles • Hands-on experience with tools such as Apollo, Instantly, Lemlist, Smartlead, or Woodpecker • Experience writing outbound email copy and managing campaigns • Strong Excel or Google Sheets skills for prospect and campaign management • Excellent written English communication skills Preferred Experience • Experience managing deliverability and inbox health at scale • Familiarity with DNS setup, SPF, DKIM, and DMARC basics • Experience generating outbound pipeline for B2B SaaS, agencies, or service businesses • Experience working closely with SDR or Account Executive teams • Familiarity with outbound automation and CRM workflows What a Typical Day Looks Like A Cold Email Outreach Specialist’s day revolves around building pipeline through outbound campaigns and performance optimization.<br> You will: • Research and build targeted prospect lists • Launch and monitor cold email sequences • Review deliverability metrics and inbox health • Optimize messaging, targeting, and campaign structure • Manage replies and qualify interested prospects • Update CRM systems and maintain campaign documentation In short: you own outbound email execution, ensuring campaigns are optimized, deliverability stays healthy, and qualified opportunities consistently flow into the sales pipeline.<br> Key Metrics for Success (KPIs) • Open rates consistently meeting or exceeding benchmarks • Positive reply rates and qualified conversations generated • Bounce rates maintained below acceptable thresholds • Consistent outbound campaign execution and optimization • CRM accuracy and lead tracking completeness • Growth in qualified outbound pipeline opportunities Interview Process • Initial Phone Screen • Video Interview with Pavago Recruiter • Practical Assessment (Cold Email Sequence Exercise) • Client Interview • Offer & Background Verification #ColdEmail #OutboundMarketing #LeadGeneration #SDR #B2BMarketing #EmailOutreach #SalesDevelopment #RemoteJobs #Apollo #Instantly #HubSpot #LinkedInSalesNavigator #OutboundSales</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Title: Safety Manager <br> Position Overview <br> A aviation training organisation is seeking an experienced Safety Manager to oversee and continuously improve the organisation’s aviation safety management framework <br> The successful candidate will act as the organisation’s Nominated Post Holder for Safety within an Approved Training Organisation / flight training environment, ensuring full compliance with applicable aviation regulatory requirements, including EASA, Civil Aviation Authority, ICAO and local regulatory standards <br> This position is responsible for managing the Safety Management System, conducting safety risk assessments, monitoring safety performance, delivering safety training, supporting regulatory audits, maintaining safety documentation, and promoting a proactive safety culture across staff, instructors, students and operational teams <br> This JD is based on the current role scope: EASA accepted Nominated Post Holder for an ATO, safety risk assessments, safety performance monitoring, in-house safety training, ATO audits, safety manual revision, and EASA/local regulatory compliance <br> Key Responsibilities <br> • Act as the organisation’s Safety Manager / Nominated Post Holder for Safety within an <br> aviation training environment <br> • Manage, maintain and continuously improve the organisation’s Safety Management <br> System <br> • Conduct continuous safety risk assessments across flight training, ground operations, <br> student activities and support functions <br> • Monitor safety performance and develop relevant safety performance indicators, trends <br> and reports <br> • Maintain and revise the organisation’s Safety Manual and related safety procedures in line <br> with regulatory requirements <br> • Ensure compliance with applicable EASA, ICAO, Civil Aviation Authority and local aviation <br> regulatory standards <br> • Prepare for, support and manage internal and external ATO / regulatory safety audits <br> • Lead investigation and reporting of safety occurrences, hazards, incidents and nonconformities <br> • Conduct root cause analysis and ensure effective corrective and preventive actions are <br> implemented <br> • Deliver in-house safety training for staff, instructors, students and relevant stakeholders, <br> including initial and recurrent safety training <br> • Promote a strong, proactive and just safety culture across the organisation <br> • Liaise with aviation authorities and regulatory bodies on safety-related matters <br> • Work closely with compliance, quality, training, operations and maintenance stakeholders <br> to ensure safety requirements are embedded across the organisation <br> • Streamline safety and compliance management systems to improve usability, reporting <br> and operational effectiveness <br> • Prepare safety reports, audit responses, risk registers and management review <br> documentation <br> • Ensure all safety records, registers and documentation are accurate, up to date and auditready <br> Required Experience <br> • Previous experience as a Safety Manager, SMS Manager, Aviation Safety Manager, <br> Safety Compliance Manager, Quality & Safety Manager, or Compliance Monitoring <br> Manager within aviation <br> • Strong experience in an Approved Training Organisation, Flight Training Organisation, <br> aviation academy, pilot training school, airline training academy, or similar aviation training <br> environment <br> • Experience acting as, or supporting, a Nominated Post Holder / accepted postholder / <br> regulator-approved safety representative <br> • Strong working knowledge of Safety Management Systems within aviation <br> • Experience conducting safety risk assessments, safety performance monitoring and <br> occurrence reporting <br> • Experience supporting or leading civil aviation authority audits, ATO audits or regulatory <br> assessments <br> • Strong understanding of aviation regulatory frameworks such as EASA, ICAO, CAA, <br> GCAA, CAAM or equivalent national authority requirements <br> • Experience developing, revising or maintaining aviation safety manuals, SMS manuals, <br> audit documentation and regulatory procedures <br> • Ability to deliver safety training to staff, instructors, students and operational personnel <br> • Strong reporting, investigation, audit and corrective-action management skills <br> Preferred Experience <br> • Previous experience within an EASA-approved ATO or equivalent regulated aviation <br> training organisation <br> • Exposure to Part-ORA, Part-FCL, ATO, FTO, AOC, AMO, CAMO, Part 145 or Part 147 <br> environments <br> • Background in aviation quality assurance, compliance monitoring, aviation security or <br> aircraft maintenance training <br> • Experience liaising directly with civil aviation authorities <br> • Experience managing safety systems across both fixed-wing and/or rotary aircraft <br> environments <br> • Previous Middle East or GCC experience would be advantageous<br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br><br>
</div>
<p><h4>About us</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p>
<h4>Line of service overview</h4>
<p>Our Middle East Assurance practice includes over 2,300 people based in 12 countries across the region and is part of PwC’s global network that is operating worldwide. PwC Middle East’s Assurance practice combines the right mix of human-led and tech-powered solutions to provide our clients with quality audits and other risk services that create confidence and impact in our region and across society.</p>
<h4>Business unit overview</h4>
<p>Core Assurance is a cornerstone of our Assurance practice, focused on delivering high-quality audits that build trust and drive sustained outcomes. Our teams apply deep technical expertise and leverage advanced digital tools to provide independent assurance over financial reporting. Through a human-led, tech-powered approach, we help clients meet regulatory requirements, enhance transparency, and strengthen stakeholder confidence, creating impact across industries and society.</p>
<h4>How you’ll contribute</h4>
<p>As an External Audit Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:</p>
<ul>
<li>Using your analytical skills to analyse the client's financial statements and ensure they adhere to financial regulations.</li>
<li>Examining financial and accounting records, other documents, and tangible items such as inventory, or plant and equipment.</li>
<li>Asking a range of questions – from formal written questions to informal oral questions – to a range of individuals at our client organisations.</li>
<li>Testing the client organisation's internal controls and processes.</li>
<li>Building trust and credibility with the clients by understanding their expectations and delivering high quality services.</li>
<li>Taking accountability for researching and understanding key facts on the client’s industry information before the engagement begins.</li>
<li>Communicating with the manager and/or partner in a timely manner with respect to engagement progress – risks, issues, variances from plan in terms of time, budget, etc.</li>
<li>Taking full ownership of external file completion.</li>
<li>Analysing engagement economics of self and field staff and explaining variances from the budgets.</li>
<li>Reviewing the work of the associate levels and providing them on-job training, coaching and timely constructive feedback to help them grow in their career.</li>
<li>Ensuring you are adhering to compliance with the risk, quality and independence matters.</li>
<li>Having an understanding in business development activities to help identify and research opportunities on new or existing clients along with building and maintaining strong relationships with clients.</li>
<li>Engaging and dealing effectively with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs.</li>
<li>Taking part in the digital initiatives and upskilling areas which aligns most with your team’s business needs.</li>
<li>Performing other procedures as necessary to support issuance of the assurance deliverables.</li>
</ul>
<h4>What you’ll bring</h4>
<p>You are ambitious and you utilise opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p>
<ul>
<li>A degree in accounting, finance or any other related academic major.</li>
<li>Completed or pursuing a professional qualification, such as ACCA, CA, ACA, CPA (preferably).</li>
<li>Progressive experience at the Senior Associate level working with a range of external audit clients in a Big 4 professional services firm.</li>
<li>Experience in auditing diverse range of industries.</li>
<li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment.</li>
<li>Bilingual proficiency in Arabic and English (oral and written) is a plus.</li>
<li>Business development and client relationship building skills.</li>
<li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team.</li>
<li>Excellent project management skills.</li>
<li>Knowledge in any audit technologies, and experience using data analytics tools is a plus.</li>
<li>Commitment to valuing differences and working alongside diverse people and perspectives.</li>
<li>Thorough technical skills and experience regarding applicable accounting reporting and auditing standards, with demonstrated exceptional performance.</li>
<li>Experience in the design of engagement procedures based on risk and materiality.</li>
<li>Previous experience in coaching and leading engagement teams.</li>
<li>Strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client or manager.</li>
</ul></p><p></p>
<p><h4>Overview of the role</h4>
<p>To lead and manage service operations for consumer electronics and air conditioning products by ensuring timely service delivery, high quality standards, effective team performance, and compliance with company processes related to service, spare parts, stock, finance, reporting, and the achievement of revenue and collection targets as assigned from time to time.</p>
<h4>What you will do</h4>
<p><strong>Description of accountability:</strong></p>
<h4>Service operations</h4>
<ul>
<li>Achievement of revenue and collection target related to assigned portfolio and profit centre.</li>
<li>Ensure timely allocation and effective distribution of service calls among team members to maximize productivity and meet service level agreements (SLAs).</li>
<li>Coordinate closely with customers, technicians, resellers, dealers, and internal teams to attend and resolve complaints within the prescribed turnaround time.</li>
<li>Monitor job progress and proactively update customers and relevant stakeholders on status and expected closure.</li>
<li>Ensure proper job closure and timely billing in SAP immediately upon completion of service calls.</li>
<li>Maintain clear and professional communication through SAP, emails, and internal coordination.</li>
</ul>
<h4>Quality & performance management</h4>
<ul>
<li>Ensure all service jobs are completed with the highest quality standards, aiming for zero repeat complaints.</li>
<li>Identify, raise and discuss epidemic or recurring failures with principles and line managers and support root cause analysis.</li>
<li>Monitor individual technician performance and motivate team members to improve efficiency, skill levels, and accountability.</li>
<li>Guide team members to take on higher responsibilities through coaching, mentoring, and on-the-job support.</li>
<li>Recommend and coordinate technical and soft-skill training programs based on performance gaps.</li>
<li>Obtain periodic feedback from customers and end users regarding work carried out and ensure corrective actions are implemented where required.</li>
</ul>
<h4>Spare parts management</h4>
<ul>
<li>Raise spare parts requests promptly and ensure timely issuance to technicians to avoid service delays.</li>
<li>Track pending parts and regularly review status with the parts team for follow-up and availability.</li>
<li>Ensure defective parts are returned to the store within three days of repair completion.</li>
<li>Maintain weekly review of pending and returned parts with the team.</li>
<li>Escalate spare parts pending beyond seven days to superiors for intervention.</li>
</ul>
<h4>Reporting & documentation</h4>
<ul>
<li>Review all pending service calls on a regular basis and take corrective action where required.</li>
<li>Prepare and submit weekly service and performance reports to the line manager.</li>
<li>Conduct weekly performance discussions with team members, share feedback and provide support to improve individual and overall team performance.</li>
<li>Ensure accuracy and completeness of job cards, claim data, call reports and supporting documentation.</li>
</ul>
<h4>Technical report (TR) & warranty management</h4>
<ul>
<li>Ensure timely submission of TR-recommended job cards within seven days from job completion.</li>
<li>Forward documents for scrap processing on a monthly basis.</li>
<li>Regularly clear open orders, STOs and pending warranty-related transactions in SAP.</li>
<li>Coordinate closely with warranty claims and technical teams to avoid delays or rejections.</li>
</ul>
<h4>Stock management</h4>
<ul>
<li>Conduct periodic stock counts to ensure accuracy and system alignment.</li>
<li>Ensure proper stock upkeep, segregation and control in line with company policies.</li>
<li>Identify and process slow-moving, second sale and scrap stock for timely clearance.</li>
<li>Maintain accurate stock records in SAP and address discrepancies immediately.</li>
</ul>
<h4>Finance & commercial coordination</h4>
<ul>
<li>Ensure credit approvals are obtained for all non-cash jobs prior to service execution.</li>
<li>Ensure timely preparation and submission of service estimates.</li>
<li>Follow up on payments and collections from out-of-warranty customers.</li>
<li>Escalate overdue payments to management.</li>
<li>Coordinate with finance team using SAP reports and email communication to ensure financial compliance.</li>
<li>Ensure timely preparation of debit notes for principal claims and follow up with principals for settlement.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Strong service operations and team management skills.</li>
<li>Customer-focused approach with quality orientation.</li>
<li>Good working knowledge of SAP and service management systems.</li>
<li>Effective communication and coordination skills.</li>
<li>Problem-solving and analytical ability.</li>
<li>Ability to manage multiple priorities and meet deadlines.</li>
</ul>
<h4>What equips you for the role</h4>
<ul>
<li>Diploma or bachelor’s degree in electronics, electrical or related field.</li>
<li>7 to 10 years of experience in after-sales service operations.</li>
<li>Minimum 2 to 3 years in a supervisory or team leadership role.</li>
<li>Experience in consumer electronics and/or air conditioning service operations.</li>
</ul>
<h4>About Al-Futtaim Retail</h4>
<p>Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa and Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion and food options.</p>
<p>Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference.</p></p><p></p>
<p><h4>Overview of the role</h4>
<p>To lead and manage service operations for consumer electronics and air conditioning products by ensuring timely service delivery, high quality standards, effective team performance, and compliance with company processes related to service, spare parts, stock, finance, reporting, and the achievement of revenue and collection targets as assigned from time to time.</p>
<h4>What you will do</h4>
<p><strong>Description of accountability:</strong></p>
<h4>Service operations</h4>
<ul>
<li>Achievement of revenue and collection target related to assigned portfolio and profit centre.</li>
<li>Ensure timely allocation and effective distribution of service calls among team members to maximize productivity and meet service level agreements (SLAs).</li>
<li>Coordinate closely with customers, technicians, resellers, dealers, and internal teams to attend and resolve complaints within the prescribed turnaround time.</li>
<li>Monitor job progress and proactively update customers and relevant stakeholders on status and expected closure.</li>
<li>Ensure proper job closure and timely billing in SAP immediately upon completion of service calls.</li>
<li>Maintain clear and professional communication through SAP, emails, and internal coordination.</li>
</ul>
<h4>Quality & performance management</h4>
<ul>
<li>Ensure all service jobs are completed with the highest quality standards, aiming for zero repeat complaints.</li>
<li>Identify, raise and discuss epidemic or recurring failures with principles and line managers and support root cause analysis.</li>
<li>Monitor individual technician performance and motivate team members to improve efficiency, skill levels, and accountability.</li>
<li>Guide team members to take on higher responsibilities through coaching, mentoring, and on-the-job support.</li>
<li>Recommend and coordinate technical and soft-skill training programs based on performance gaps.</li>
<li>Obtain periodic feedback from customers and end users regarding work carried out and ensure corrective actions are implemented where required.</li>
</ul>
<h4>Spare parts management</h4>
<ul>
<li>Raise spare parts requests promptly and ensure timely issuance to technicians to avoid service delays.</li>
<li>Track pending parts and regularly review status with the parts team for follow-up and availability.</li>
<li>Ensure defective parts are returned to the store within three days of repair completion.</li>
<li>Maintain weekly review of pending and returned parts with the team.</li>
<li>Escalate spare parts pending beyond seven days to superiors for intervention.</li>
</ul>
<h4>Reporting & documentation</h4>
<ul>
<li>Review all pending service calls on a regular basis and take corrective action where required.</li>
<li>Prepare and submit weekly service and performance reports to the line manager.</li>
<li>Conduct weekly performance discussions with team members, share feedback and provide support to improve individual and overall team performance.</li>
<li>Ensure accuracy and completeness of job cards, claim data, call reports and supporting documentation.</li>
</ul>
<h4>Technical report (TR) & warranty management</h4>
<ul>
<li>Ensure timely submission of TR-recommended job cards within seven days from job completion.</li>
<li>Forward documents for scrap processing on a monthly basis.</li>
<li>Regularly clear open orders, STOs and pending warranty-related transactions in SAP.</li>
<li>Coordinate closely with warranty claims and technical teams to avoid delays or rejections.</li>
</ul>
<h4>Stock management</h4>
<ul>
<li>Conduct periodic stock counts to ensure accuracy and system alignment.</li>
<li>Ensure proper stock upkeep, segregation and control in line with company policies.</li>
<li>Identify and process slow-moving, second sale and scrap stock for timely clearance.</li>
<li>Maintain accurate stock records in SAP and address discrepancies immediately.</li>
</ul>
<h4>Finance & commercial coordination</h4>
<ul>
<li>Ensure credit approvals are obtained for all non-cash jobs prior to service execution.</li>
<li>Ensure timely preparation and submission of service estimates.</li>
<li>Follow up on payments and collections from out-of-warranty customers.</li>
<li>Escalate overdue payments to management.</li>
<li>Coordinate with finance team using SAP reports and email communication to ensure financial compliance.</li>
<li>Ensure timely preparation of debit notes for principal claims and follow up with principals for settlement.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Strong service operations and team management skills.</li>
<li>Customer-focused approach with quality orientation.</li>
<li>Good working knowledge of SAP and service management systems.</li>
<li>Effective communication and coordination skills.</li>
<li>Problem-solving and analytical ability.</li>
<li>Ability to manage multiple priorities and meet deadlines.</li>
</ul>
<h4>What equips you for the role</h4>
<ul>
<li>Diploma or bachelor’s degree in electronics, electrical or related field.</li>
<li>7 to 10 years of experience in after-sales service operations.</li>
<li>Minimum 2 to 3 years in a supervisory or team leadership role.</li>
<li>Experience in consumer electronics and/or air conditioning service operations.</li>
</ul>
<h4>About Al-Futtaim Retail</h4>
<p>Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa and Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion and food options.</p>
<p>Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference.</p></p><p></p>
<p><h4>About Deloitte</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<h4>Our Purpose</h4>
<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p>
<h4>Our Shared Values</h4>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li><strong>Lead the way</strong></li>
<li><strong>Serve with integrity</strong></li>
<li><strong>Take care of each other</strong></li>
<li><strong>Foster inclusion</strong></li>
<li><strong>Collaborate for measurable impact</strong></li>
</ul>
<h4>Audit & Assurance | Senior Manager</h4>
<p>During your tenure as a Senior Manager in Audit & Assurance, you will demonstrate and develop your capabilities in the following areas:</p>
<ul>
<li>Identifies the entity's strategic audit and risk priorities and highlights these to key stakeholders, proactively offering strategic insights to address these.</li>
<li>Makes sure that risk assessment procedures were appropriately considered in the development of the plan, execution of audit procedures, and evaluation of audit results.</li>
<li>Contributes knowledge and perspective to the risks, materiality and scope discussions for the audit report and checks the audit plan covers all the relevant areas with consideration of wider business issues. Considers messaging from National Audit Office, trends in audit reporting and peer reporting via National Audit Office tools and publications.</li>
<li>Includes the expert/specialist in audit planning meetings to discuss planned involvement of the expert/specialist and sets expectations regarding the application of an appropriate level of professional skepticism by the expert/specialist.</li>
<li>Actively participates in the group risk assessment and planning of work to be performed by component auditors. Reviews referral instructions on a timely basis and evaluates responses from component auditors. Resolves issues identified, including where work has been referred to challenging environments.</li>
<li>Is familiar with analysis on audit reports, uses the Guide to audit reporting, has read several other audit reports in the same industry before drafting a new report.</li>
<li>Drives the audit team in a robust approach to revenue testing by: utilizing process flow diagrams for material revenue streams, gaining a deep understanding of the entity's recognition policies and how they relate to terms and conditions, actively considering the appropriateness of a controls reliance approach, and developing a tailored approach to address the risk of fraud.</li>
<li>Develops and reviews comprehensive project plans for complex engagements early in the audit cycle, that include clear timescales, coordination with the extended engagement team, has a clear contingency plan to mitigate the risks of unseen obstructions, and has adequate resources with the required skills and knowledge for testing.</li>
<li>Communicates the project plan and any entity related dependencies (e.g., documentation, reviews) with the entity's management team so that they are aware, at the beginning of the audit, of any repercussions (e.g., deadlines, fees) due to deviations from this plan. When slippages arise, clearly ascertain how they arose and negotiates overruns with the entity's management team where appropriate.</li>
<li>Facilitates application of professional skepticism by driving early consultation with relevant facts in areas where consultation is either mandatory or necessary for the relevant experience, objectivity and knowledge to be applied in forming a judgement.</li>
<li>Engages with the firm's quality control procedures and commits to audit quality by driving improvement of prior year testing and consistently challenging whether the global audit imperatives have been reflected in the planning and execution of the audit.</li>
</ul>
<h4>Leadership Capabilities</h4>
<ul>
<li>Builds own understanding of our purpose and values; explores opportunities for impact.</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li>
<li>Actively focuses on developing effective communication and relationship-building skills.</li>
<li>Understands how their daily work contributes to the priorities of the team and the business.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>MBA or equivalent, preferably a degree in Accounting, Auditing, or any related field.</li>
<li>Minimum 10 years of experience in public accounting, auditing, audit management, budget, business plan, business strategy, preferably with big firms.</li>
<li>Extensive knowledge of best practice reporting and international financial reporting standards. Able to ensure that the applicable accounting and auditing standards have been consistently applied and obtains appropriate evidence to support the assessment that the financial statements have been prepared in accordance with the applicable financial reporting framework.</li>
<li>Ability to develop one's own knowledge and the knowledge of others as it relates to Deloitte's tools and audit methodology and the applicable professional accounting and auditing standards through both formal learning and on-the-job training.</li>
<li>Ability to thoroughly review audit documentation for completeness, accuracy and adequacy while ensuring timely archiving of work papers.</li>
<li>International accounting qualification is required: CA, ACCA, or CPA.</li>
<li>Fluent in English (reading, speaking, and writing). Preference will be given to bilingual candidates (Arabic/English).</li>
</ul></p><p></p>
<p><h4>About Deloitte</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<h4>Our Purpose</h4>
<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p>
<h4>Our Shared Values</h4>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li><strong>Lead the way</strong></li>
<li><strong>Serve with integrity</strong></li>
<li><strong>Take care of each other</strong></li>
<li><strong>Foster inclusion</strong></li>
<li><strong>Collaborate for measurable impact</strong></li>
</ul>
<h4>Audit & Assurance | Senior Manager</h4>
<p>During your tenure as a Senior Manager in Audit & Assurance, you will demonstrate and develop your capabilities in the following areas:</p>
<ul>
<li>Identifies the entity's strategic audit and risk priorities and highlights these to key stakeholders, proactively offering strategic insights to address these.</li>
<li>Makes sure that risk assessment procedures were appropriately considered in the development of the plan, execution of audit procedures, and evaluation of audit results.</li>
<li>Contributes knowledge and perspective to the risks, materiality and scope discussions for the audit report and checks the audit plan covers all the relevant areas with consideration of wider business issues. Considers messaging from National Audit Office, trends in audit reporting and peer reporting via National Audit Office tools and publications.</li>
<li>Includes the expert/specialist in audit planning meetings to discuss planned involvement of the expert/specialist and sets expectations regarding the application of an appropriate level of professional skepticism by the expert/specialist.</li>
<li>Actively participates in the group risk assessment and planning of work to be performed by component auditors. Reviews referral instructions on a timely basis and evaluates responses from component auditors. Resolves issues identified, including where work has been referred to challenging environments.</li>
<li>Is familiar with analysis on audit reports, uses the Guide to audit reporting, has read several other audit reports in the same industry before drafting a new report.</li>
<li>Drives the audit team in a robust approach to revenue testing by: utilizing process flow diagrams for material revenue streams, gaining a deep understanding of the entity's recognition policies and how they relate to terms and conditions, actively considering the appropriateness of a controls reliance approach, and developing a tailored approach to address the risk of fraud.</li>
<li>Develops and reviews comprehensive project plans for complex engagements early in the audit cycle, that include clear timescales, coordination with the extended engagement team, has a clear contingency plan to mitigate the risks of unseen obstructions, and has adequate resources with the required skills and knowledge for testing.</li>
<li>Communicates the project plan and any entity related dependencies (e.g., documentation, reviews) with the entity's management team so that they are aware, at the beginning of the audit, of any repercussions (e.g., deadlines, fees) due to deviations from this plan. When slippages arise, clearly ascertain how they arose and negotiates overruns with the entity's management team where appropriate.</li>
<li>Facilitates application of professional skepticism by driving early consultation with relevant facts in areas where consultation is either mandatory or necessary for the relevant experience, objectivity and knowledge to be applied in forming a judgement.</li>
<li>Engages with the firm's quality control procedures and commits to audit quality by driving improvement of prior year testing and consistently challenging whether the global audit imperatives have been reflected in the planning and execution of the audit.</li>
</ul>
<h4>Leadership Capabilities</h4>
<ul>
<li>Builds own understanding of our purpose and values; explores opportunities for impact.</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li>
<li>Actively focuses on developing effective communication and relationship-building skills.</li>
<li>Understands how their daily work contributes to the priorities of the team and the business.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>MBA or equivalent, preferably a degree in Accounting, Auditing, or any related field.</li>
<li>Minimum 10 years of experience in public accounting, auditing, audit management, budget, business plan, business strategy, preferably with big firms.</li>
<li>Extensive knowledge of best practice reporting and international financial reporting standards. Able to ensure that the applicable accounting and auditing standards have been consistently applied and obtains appropriate evidence to support the assessment that the financial statements have been prepared in accordance with the applicable financial reporting framework.</li>
<li>Ability to develop one's own knowledge and the knowledge of others as it relates to Deloitte's tools and audit methodology and the applicable professional accounting and auditing standards through both formal learning and on-the-job training.</li>
<li>Ability to thoroughly review audit documentation for completeness, accuracy and adequacy while ensuring timely archiving of work papers.</li>
<li>International accounting qualification is required: CA, ACCA, or CPA.</li>
<li>Fluent in English (reading, speaking, and writing). Preference will be given to bilingual candidates (Arabic/English).</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Deloitte:</b></p><br><p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p><br><p><b>Our Purpose</b></p><br><p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p><br><p>Our shared values guide the way we behave to make a positive, enduring impact:</p><br><ul><li>Lead the way </li><li>Serve with integrity </li><li>Take care of each other </li><li>Foster inclusion </li><li>Collaborate for measurable impact</li></ul><p><b>Audit & Assurance | Senior Manager </b></p><br><p>During your tenure as a Senior Manager in Audit & Assurance, you will demonstrate and develop your capabilities in the following areas:</p><br><ul><li>Identifies the entity's strategic audit and risk priorities and highlights these to key stakeholders, proactively offering strategic insights to address these.</li><li>Makes sure that risk assessment procedures were appropriately considered in the development of the plan, execution of audit procedures, and evaluation of audit results. </li><li>Contributes knowledge and perspective to the risks, materiality and scope discussions for the audit report and checks the audit plan covers all the relevant areas with consideration of wider business issues. Considers messaging from National Audit Office, trends in audit reporting and peer reporting via National Audit Office tools and publications.</li><li>Includes the expert/specialist in audit planning meetings to discuss planned involvement of the expert/specialist and sets expectations regarding the application of an appropriate level of professionals kepticismby the expert/specialist. </li><li>Actively participates in the group risk assessment and planning of work to be performed by component auditors.Review’s referral instructions on a timely basis and evaluates responses from component auditors. Resolves issues identified, including where work has been referred to challenging environments.</li><li>Is familiar with analysis on audit reports, uses the Guide to audit reporting, has read several other audit reports in the same industry before drafting a new report. </li><li>Drives the audit team in a robust approach to revenue testingby:utilizing process flow diagrams for material revenue streams, gaining a deep understanding of the entity's recognition policies and how they relate to terms and conditions, actively considering the appropriateness of a controls reliance approach, and developing a tailored approach to address the risk of fraud. </li><li>Develops and reviews comprehensive project plans for complex engagements early in the audit cycle, that include clear timescales, co-ordination with the extended engagement team, has a clear contingency plan to mitigate the risks of unseen obstructions, and has adequate resources with the required skills and knowledge for testing. </li><li>Communicates the project plan and any entity related dependencies (e.g., documentation, reviews) with the entity's management team so that they are aware, at the beginning of the audit, of any repercussions (e.g., deadlines, fees) due to deviations from this plan. When slippages arise, clearly ascertain show they arose and negotiates overruns with the entity's management team where appropriate. </li><li>Facilitates application of professionals kepticismby driving early consultation with relevant facts in areas where consultation is either mandatory or necessary for the relevant experience, objectivity and knowledge to be applied in forming a judgement. </li><li>Engages with the firm's quality control procedures and commits to audit quality by driving improvement of prior year testing and consistently challenging whether the global audit imperatives have been reflected in the planning and execution of the audit.</li></ul><p><b>Leadership Capabilities:</b></p><br><ul><li>Builds own understanding of our purpose and values; explores opportunities for impact. </li><li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent. </li><li>Understands expectations and demonstrates personal accountability for keeping performance on track. </li><li>Actively focuses on developing effective communication and relationship-building skills.</li><li>Understands how their daily work contributes to the priorities of the team and the business.</li></ul><p><b>Qualifications:</b></p><br><ul><li>MBA or equivalent, preferably a degree in Accounting, Auditing, or any related field. </li><li>Minimum10years of experience in public accounting, auditing, audit management, budget, business plan, business strategy, preferably with big Firms. </li><li>Extensive knowledge of best practice reporting and International financial reporting standards. Able to ensure that the applicable accounting and auditing standards have been consistently applied and obtains appropriate evidence to support the assessment that the financial statements have been prepared in in accordance with the applicable financial reporting framework. </li><li>Ability to develop one's own knowledge and the knowledge of others as it relates to Deloitte's tools and aud it methodology and the applicable professional accounting and auditing standards through both formal learning and on-the-job training. </li><li>Ability to thoroughly review audit documentation for completeness, accuracy and adequacy while ensuring timely archiving of work papers. </li><li>International accounting qualification is required: CA, ACCA, or CPA. </li><li>Fluent in English (reading, speaking, and writing). Preference will be given to Bilingual candidates (Arabic/English).</li></ul>For further information, and to apply, please visit our website via the “Apply” button below.<br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Perform operations and maintenance of all mechanical systems and equipment across OTTCO s terminals, including pumps, compressors, valves, pipelines, tanks, and other static and rotating machinery. Ensure all mechanical maintenance and inspection activities are carried out efficiently, safely, and in accordance with approved company procedures, industry standards, and OEM recommendations to achieve maximum equipment reliability and asset integrity.</p><p>The position will operate in alignment with OTTCO s Mission, Vision, Values, and Strategies, ensuring adherence to company policies, HSE regulations, and applicable Omani legal and environmental requirements. The incumbent shall promote operational excellence, continuous improvement, and sustainability through the application of best international practices supported by modern maintenance systems and technologies.</p><p><strong>REPORTING STRUCTURE:</strong> Number of Staff Supervised Direct Reports: 0 Total: 0</p><p><strong>KEY RESPONSIBILITIES:</strong></p><p><strong>Operation & Maintenance</strong></p><ul><li>Perform preventive, corrective, and predictive maintenance of mechanical systems including pumps, compressors, tanks, valves, pipelines, and associated static/rotating equipment.</li><li>Supervise all mechanical maintenance and repair activities to ensure they are conducted safely and in line with approved procedures, work instructions, and OEM standards.</li><li>Lead and support troubleshooting of mechanical faults and equipment breakdowns, ensuring timely restoration and minimal production impact.</li><li>Validate and enter all mechanical maintenance activities into the CMMS (SAP/Maximo or equivalent) and ensure proper record keeping.</li><li>Conduct periodic inspections of mechanical facilities to identify issues, deterioration, or nonconformities requiring intervention.</li><li>Supervise and certify equipment alignment, vibration analysis, balancing, and other critical maintenance activities.</li><li>Coordinate with Operations for equipment isolation, handover, and recommissioning to ensure safe execution of maintenance work.</li><li>Attend Daily operation-maintenance coordination meeting, YTT, and other departmental meetings.</li><li>Participate and support in root cause analysis (RCA) for major equipment failures and implement corrective and preventive actions to avoid recurrence.</li><li>Participate in shutdown/turnaround planning and execution, ensuring all mechanical activities are completed safely, on time, and within budget.</li><li>Closely monitor and verify that all work order closures are completed to a high standard, with clear documentation and all required supporting attachments.</li><li>Monitor, maintain, and continuously improve departmental KPIs by tracking performance metrics, analyzing trends, and implementing corrective actions to ensure alignment with operational targets and company objectives.</li></ul><p><strong>Engineering & Project Interface</strong></p><ul><li>Participate in Engineering, Procurement, Construction, Commissioning, and Operational phases of terminal facilities.</li><li>Review and comment on mechanical engineering deliverables, specifications, and construction drawings to ensure alignment with operational needs.</li><li>Collaborate in multi-disciplinary design reviews to improve reliability, maintainability, and operability of new and existing systems.</li><li>Ensure mechanical designs comply with ASME, API, ASTM, and other relevant international codes.</li><li>Monitor project site activities for progress, quality, and HSE compliance.</li><li>Participate in commissioning, testing, and performance verification of new installations or modifications.</li></ul><p><strong>Team & Contractor Supervision</strong></p><ul><li>Supervise and coordinate work of maintenance technicians, contractors, and third-party service providers performing mechanical works.</li><li>Provide technical guidance, training, and performance feedback to maintenance personnel.</li><li>Develop a skilled and motivated mechanical maintenance workforce capable of meeting operational goals.</li><li>Allocate daily and weekly work assignments, ensuring proper resource utilization and task prioritization.</li><li>Coordinate with contract department and provide necessary documents for contract awarding including scope of work, technical evaluations, etc.</li><li>Manage and allocate manpower across all OTTCO locations to ensure sufficient workforce availability and maintain optimal performance.</li><li>Provide technical guidance and training to subordinates to enhance team competency and performance.</li></ul><p><strong>Budgeting & Resource Control</strong></p><ul><li>Contribute to preparation of the mechanical maintenance budget and ensure compliance with approved cost controls.</li><li>Resourcing of spares, suppliers, and service providers where necessary to enhance and support maintenance activities.</li><li>Identify and manage both critical and non-critical spare parts requirements, monitor inventory levels, and coordinate with the warehouse/procurement to ensure availability.</li><li>Monitor and control maintenance expenditures and support cost optimization initiatives under ETIZAAN and other improvement programs.</li><li>Participate in annual budget reviews and identify opportunities for operational efficiency and reliability improvements.</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Identify and report deviations in performance, equipment behavior, or process efficiency.</li><li>Develop and implement action plans for maintenance improvement, cost reduction, and reliability enhancement.</li><li>Liaise with OEMs, Engineering, and Maintenance Support teams to resolve recurring mechanical issues.</li><li>Participate in audits, integrity assessments, and reliability improvement initiatives.</li><li>Perform any other duties or special assignments as directed by line management.</li><li>Evaluate contractor performance and ensure compliance with scope of work, safety standards, and contractual requirements.</li><li>Support audits, inspections, and compliance reviews by ensuring mechanical systems meet regulatory and company requirements.</li><li>Coordinate with engineering teams for modifications, upgrades, and new equipment commissioning.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s Degree in Mechanical Engineering or equivalent from a recognized university.</p><p><strong>Experience</strong></p><ul><li>Minimum +6 years of experience in mechanical maintenance within tank terminal, oil & gas, refinery, or petrochemical sectors.</li><li>Demonstrated expertise in rotating equipment, mechanical seals, alignment, piping systems, and static equipment (tanks, pressure vessels, exchangers).</li><li>Proven track record in supervision of EPC and maintenance contractors during shutdowns and major overhauls.</li><li>Strong exposure to mechanical integrity programs, inspection schedules, and reliability analysis.</li><li>Working knowledge of international standards such as API 610/650/682, ASME, ASTM, and ISO.</li></ul><p><strong>Professional Certifications</strong></p><ul><li>Authorized Mechanical/Rotating Equipment Maintenance Certification (where applicable).</li><li>Training in Root Cause Analysis (RCA), Reliability Centered Maintenance (RCM), or Vibration Analysis is preferred.</li><li>HSE or PTW certifications such as NEBOSH/IOSH are desirable.</li><li>Familiarity with SAP or CMMS systems for maintenance management is advantageous.</li></ul><p><strong>Technical Competencies</strong></p><ul><li>Deep knowledge of pumps, compressors, valves, hydraulic systems, HVAC, and pipeline systems.</li><li>Proficient in interpreting P&IDs, isometric drawings, and mechanical schematics.</li><li>Skilled in troubleshooting, root cause analysis, and reliability improvement methodologies.</li><li>Familiarity with corrosion mechanisms, mechanical integrity inspections, and cathodic protection systems.</li><li>Capable of planning, scheduling, and managing shutdown and turnaround activities.</li></ul><p><strong>Behavioral Competencies</strong></p><ul><li>Strong leadership, problem-solving, and decision-making skills.</li><li>Excellent coordination and communication across multidisciplinary teams.</li><li>Proactive and detail-oriented, with a strong sense of accountability and ownership.</li><li>High commitment to HSE culture and continuous improvement.</li><li>Ability to work effectively under pressure and manage multiple priorities.</li><li>Demonstrates integrity, professionalism, and alignment with OTTCO s corporate values and strategic vision.</li></ul><p></p></section>
<p>Responsible for managing, planning, and administering the Contracts and Procurement that include the Procurement & Supplier Performance Management, Contracting at OQ8, under delegated authority of VP SCM. Acting as single point of accountability for Contracts and Procurement services, support provider and owner of the Procurement and Contract standards at Corporate and operational level, through Providing direction to the diverse teams and processes that includes (1) Procurement, (2) Contracts, (3) Strategic Contracts, and (4) Supplier and Performance Management; in order to achieve a positive supplier performance on balanced forms of contract and effective policies and procedures, to support business value and gain commercial advantage to OQ8 while ensuring material and service contract availability to internal customers.</p><p>The position will act in accordance with OQ8 s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</p><p><b><br>Main Accountabilities:</b></p><p>Strategic Business Plan & Risk Management</p><p>Oversees the development and execution of Contracts and Procurement and long-term strategic plan in alignment with the function and organization strategies. Oversees development of Contracts and Procurement business plans to ensure the achievement of function and organization financial and strategic objectives.</p><p>Oversees risk Management and ensure compliance with Local Government procurement and tendering guidelines while seeking to adopt innovative, best practice & Contracts and Procurement solutions; in order to deliver business value, gain commercial advantage to OQ8 while applying best in class process.</p><p>Procurement</p><p>Overseas procurement strategy execution through best-in-class sourcing and negotiation strategy</p><p>Oversee the evaluating processes (including complex commercial aspects of procurement) and the direction on complex negotiation & decisions on price and terms.</p><p>Oversee the cross-functional annual procurement planning process in order to ensure timely and effective service delivery to internal customers.</p><p>Capitalize on Procurement opportunities caused by changing market forces through heightened market intelligence and awareness to gain commercial advantage for the organization.</p><p>Oversee marketing strategy for category-based / category planning process across categories, ensuring the growth of opportunities and business targets through category & market analysis.</p><p>Supplier Management</p><p>Oversees the Local Supplier Development through the implementation of a comprehensive development program for local suppliers under specific requirements (including Procurement, OMT Contracts, Corporate Contracts, Project Contracts, Materials, Inventory, Warehouse Procurement and Contracts, Logistics, & Purchase Performance, Capital Projects).</p><p>Provide a reliable platform to enhance capabilities of Local suppliers, and set processes parameters, monitoring, and altering key variables for the capacity building initiative; in order to provide a reliable platform for training and ensure that suppliers are assessed for further enhancement.</p><p>Manage supplier relations through initiative-taking engagement initiatives, smooth transaction process and complaints management to achieve a positive supplier experience.</p><p>Overseas and lead Planning, Market Intelligence & Strategy initiatives, and teams to achieve positive supplier experience. Ensuring effective and efficiency processes and heightened market intelligence.</p><p>Performance Management</p><p>Oversees the Capacity building initiatives & performance of direct and indirect staff, aligning those initiatives with the human resources processes and systems, to ensure the transfer of knowledge to local staff and motivate employees with the right balance of technical and functional capabilities.</p><p>Oversees Contracts & Procurement employees competence development.</p><p>Oversee building and retaining capabilities within Contracts & Procurement</p><p>Lead and guide a motivated, engaged, high performing and capable team in order to deliver the department business plan.</p><p>Lead the Talent and Performance Management at Contracts & Procurement for its direct and indirect reports, defining workforce requirements, recruiting, training, and developing talent, aligned with the human resources processes and systems, to ensure capable, qualified, and initiative-taking employees with the right balance of technical and functional capabilities.</p><p>Contracts</p><p>Oversee the contract strategy execution through the implementation of best-in-class sourcing and negotiation strategies that are aligned with organization s policy to ensure the right contracts are in place to deliver value to internal customers.</p><p>Oversee the development and implementation of improved contractual documents through the alignment of stakeholders to achieve balanced forms of contract that protect OO8 and obtain supplier acceptance.</p><p>Oversees contract management processes to ensure the delivery of required supplier performance, and partner with internal and external stakeholders to ensure that OO8 s procurement solutions meet the needs of industry and internal customers.</p><p>Strategic Contracts</p><p>Provide support to the Contract Holders and Owners of Strategic Contracts as defined in the Terms of Reference</p><p>Oversees and lead the audit queries for Contract-related matters within the Strategic Contracts</p><p>Develop & implement all transformation initiatives related to strategic contracts.</p><p>Tender Committees</p><p>Oversee the full cycle for the Internal Tender Committee and Board Tender Committee, including facilitating meetings, presenting, recording minutes, and follow up action items till closure.</p><p>Monitoring & Reporting</p><p>Monitor Contracts & Procurement financial performance (OPEX and CAPEX) against the approved budget to ensure alignment with set budget guidelines, identify areas of unsatisfactory performance, and recommend performance improvement opportunities.</p><p>Ensure that Contracts & Procurement recommendations and reports are accurate, relevant, and timely that will lead to stakeholders being able to make informed and timely decisions. Present regular and ad-hoc management reports on new opportunities, highlight critical issues and challenges, and provide strategic insight to ensure effective decision-making.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in accounting, Operation Management, Supply Chain, Quantity Surveying or relvent field.</p><p>Master s degree or any other qualification - Preferred but not required.</p><p>Minimum 14 years of relevant working experience handling Contracts and Procurement processes or relevent field.</p><p>Solid knowledge and strong working experience in:</p><ul><li>Procurement</li><li>Financial management - Project financing</li><li>Downstream Operations Oil & Gas context</li><li>Mega Projects execution in Oil & Gas experience</li><li>JV and stakeholder management</li><li>Middle East experience is an asset.</li><li>Procurement and Contract standards for Middle East</li><li>Local supplier development</li><li>C&P Talent Development</li><li>Knowledge of strategic sourcing and category management concepts.</li><li>Abreast of leading practices in procurement processes and systems.</li><li>Strong understanding of contract management.</li><li>Good understanding of business and governance structure.</li><li>Ability to lead all procurement and contracts activities, tactically and strategically.</li><li>Omani and international Law</li></ul><p>Leadership & Soft:</p><ul><li>Capable of inspiring and leading change.</li><li>Committing Personally,</li><li>Focusing on Results,</li><li>Serving Customers for Business</li><li>HSSE focus.</li><li>Self-starter, independent</li><li>Strong communication skills.</li><li>Able to build suitably synergies in multidisciplinary teams.</li><li>Capacity to manage and resolve general complex issues when strategic thinking is required within broad functional policies and objectives.</li><li>Proven ability to manage stakeholder interests, as well as influence and negotiate with them.</li><li>Strong technical, commercial and communication skills.</li><li>People management</li><li>Planning and organizing</li><li>Systemic thinking</li><li>Business Acumen</li><li>Decisiveness</li><li>Technical and commercial instinct</li></ul><p>Technical:</p><ul><li>Computer Literacy including MS Office suit and ERP / SAP.</li><li>Procurement.</li><li>Contract.</li><li>Category Manager.</li><li>Strategic sourcing.</li><li>Procurement systems.</li><li>Contract management.</li><li>Policies and procedures.</li></ul>
<p>Responsible for managing, planning, and administering the Contracts and Procurement that include the Procurement & Supplier Performance Management, Contracting at OQ8, under delegated authority of VP SCM. Acting as single point of accountability for Contracts and Procurement services, support provider and owner of the Procurement and Contract standards at Corporate and operational level, through Providing direction to the diverse teams and processes that includes (1) Procurement, (2) Contracts, (3) Strategic Contracts, and (4) Supplier and Performance Management; in order to achieve a positive supplier performance on balanced forms of contract and effective policies and procedures, to support business value and gain commercial advantage to OQ8 while ensuring material and service contract availability to internal customers.</p><p>The position will act in accordance with OQ8 s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</p><p><strong>Main Accountabilities:</strong></p><p><strong>Strategic Business Plan & Risk Management</strong></p><p>Oversees the development and execution of Contracts and Procurement and long-term strategic plan in alignment with the function and organization strategies. Oversees development of Contracts and Procurement business plans to ensure the achievement of function and organization financial and strategic objectives.</p><p>Oversees risk Management and ensure compliance with Local Government procurement and tendering guidelines while seeking to adopt innovative, best practice & Contracts and Procurement solutions; in order to deliver business value, gain commercial advantage to OQ8 while applying best in class process.</p><p><strong>Procurement</strong></p><p>Overseas procurement strategy execution through best-in-class sourcing and negotiation strategy</p><p>Oversee the evaluating processes (including complex commercial aspects of procurement) and the direction on complex negotiation & decisions on price and terms.</p><p>Oversee the cross-functional annual procurement planning process in order to ensure timely and effective service delivery to internal customers.</p><p>Capitalize on Procurement opportunities caused by changing market forces through heightened market intelligence and awareness to gain commercial advantage for the organization.</p><p>Oversee marketing strategy for category-based / category planning process across categories, ensuring the growth of opportunities and business targets through category & market analysis.</p><p><strong>Supplier Management</strong></p><p>Oversees the Local Supplier Development through the implementation of a comprehensive development program for local suppliers under specific requirements (including Procurement, OMT Contracts, Corporate Contracts, Project Contracts, Materials, Inventory, Warehouse Procurement and Contracts, Logistics, & Purchase Performance, Capital Projects).</p><p>Provide a reliable platform to enhance capabilities of Local suppliers, and set processes parameters, monitoring, and altering key variables for the capacity building initiative; in order to provide a reliable platform for training and ensure that suppliers are assessed for further enhancement.</p><p>Manage supplier relations through initiative-taking engagement initiatives, smooth transaction process and complaints management to achieve a positive supplier experience.</p><p>Overseas and lead Planning, Market Intelligence & Strategy initiatives, and teams to achieve positive supplier experience. Ensuring effective and efficiency processes and heightened market intelligence.</p><p><strong>Performance Management</strong></p><p>Oversees the Capacity building initiatives & performance of direct and indirect staff, aligning those initiatives with the human resources processes and systems, to ensure the transfer of knowledge to local staff and motivate employees with the right balance of technical and functional capabilities.</p><p>Oversees Contracts & Procurement employees competence development.</p><p>Oversee building and retaining capabilities within Contracts & Procurement</p><p>Lead and guide a motivated, engaged, high performing and capable team in order to deliver the department business plan.</p><p>Lead the Talent and Performance Management at Contracts & Procurement for its direct and indirect reports, defining workforce requirements, recruiting, training, and developing talent, aligned with the human resources processes and systems, to ensure capable, qualified, and initiative-taking employees with the right balance of technical and functional capabilities.</p><p><strong>Contracts</strong></p><p>Oversee the contract strategy execution through the implementation of best-in-class sourcing and negotiation strategies that are aligned with organization s policy to ensure the right contracts are in place to deliver value to internal customers.</p><p>Oversee the development and implementation of improved contractual documents through the alignment of stakeholders to achieve balanced forms of contract that protect OO8 and obtain supplier acceptance.</p><p>Oversees contract management processes to ensure the delivery of required supplier performance, and partner with internal and external stakeholders to ensure that OO8 s procurement solutions meet the needs of industry and internal customers.</p><p><strong>Strategic Contracts</strong></p><p>Provide support to the Contract Holders and Owners of Strategic Contracts as defined in the Terms of Reference</p><p>Oversees and lead the audit queries for Contract-related matters within the Strategic Contracts</p><p>Develop & implement all transformation initiatives related to strategic contracts.</p><p><strong>Tender Committees</strong></p><p>Oversee the full cycle for the Internal Tender Committee and Board Tender Committee, including facilitating meetings, presenting, recording minutes, and follow up action items till closure.</p><p><strong>Monitoring & Reporting</strong></p><p>Monitor Contracts & Procurement financial performance (OPEX and CAPEX) against the approved budget to ensure alignment with set budget guidelines, identify areas of unsatisfactory performance, and recommend performance improvement opportunities.</p><p>Ensure that Contracts & Procurement recommendations and reports are accurate, relevant, and timely that will lead to stakeholders being able to make informed and timely decisions. Present regular and ad-hoc management reports on new opportunities, highlight critical issues and challenges, and provide strategic insight to ensure effective decision-making.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Education requirements</strong></p><p>Bachelor s degree in accounting, Operation Management, Supply Chain, Quantity Surveying or relvent field.</p><p>Master s degree or any other qualification - Preferred but not required.</p><p><strong>Background and experience</strong></p><p>Minimum 14 years of relevant working experience handling Contracts and Procurement processes or relevent field.</p><p>Solid knowledge and strong working experience in:</p><p>Procurement</p><p>Financial management - Project financing</p><p>Downstream Operations Oil & Gas context</p><p>Mega Projects execution in Oil & Gas experience</p><p>JV and stakeholder management</p><p>Middle East experience is an asset.</p><p>Procurement and Contract standards for Middle East</p><p>Local supplier development</p><p>C&P Talent Development</p><p>Knowledge of strategic sourcing and category management concepts.</p><p>Abreast of leading practices in procurement processes and systems.</p><p>Strong understanding of contract management.</p><p>Good understanding of business and governance structure.</p><p>Ability to lead all procurement and contracts activities, tactically and strategically.</p><p>Omani and international Law</p><p><strong>Competencies and skills</strong></p><p><strong>Leadership & Soft:</strong></p><p>Capable of inspiring and leading change.</p><p>Committing Personally,</p><p>Focusing on Results,</p><p>Serving Customers for Business</p><p>HSSE focus.</p><p>Self-starter, independent</p><p>Strong communication skills.</p><p>Able to build suitably synergies in multidisciplinary teams.</p><p>Capacity to manage and resolve general complex issues when strategic thinking is required within broad functional policies and objectives.</p><p>Proven ability to manage stakeholder interests, as well as influence and negotiate with them.</p><p>Strong technical, commercial and communication skills.</p><p>People management</p><p>Planning and organizing</p><p>Systemic thinking</p><p>Business Acumen</p><p>Decisiveness</p><p>Technical and commercial instinct</p><p><strong>Technical:</strong></p><p>Computer Literacy including MS Office suit and ERP / SAP.</p><p>Procurement.</p><p>Contract.</p><p>Category Manager.</p><p>Strategic sourcing.</p><p>Procurement systems.</p><p>Contract management.</p><p>Policies and procedures.</p>
<p><h4>The opportunity</h4>
<p>Due to the school’s continued growth, we are seeking to appoint an inspiring teacher of maths to start in August 2026. For the right candidate, there may also be an opportunity to undertake the role of acting head of department as maternity cover.</p>
<p>The successful candidate will be able to make a significant contribution in helping establish the maths department for Cheltenham Muscat as the best in the city. This is an excellent opportunity for a strong teacher to become part of the team that will establish Cheltenham Muscat as the leading school in Oman.</p>
<p>The school provides teachers with excellent opportunities for career progression and the chance to live and work in a stunning part of the Middle East.</p>
<h4>The school</h4>
<p>Cheltenham Muscat opened in September 2021 and is Oman’s first, premium, British school, for boys and girls aged 3 to 18. Set on an outstanding state-of-the-art campus, students and teachers at Cheltenham Muscat benefit from world-class facilities for both academic and co-curricular learning as well as strong support from our partner school Cheltenham College, who have been providing exceptional education for students for over 180 years.</p>
<h4>The person</h4>
<p>We are looking for a committed teacher who is passionate about their work and motivated by the opportunity to inspire our wonderful students. The successful candidate will have high expectations of themselves and their students, both in the classroom and beyond, with a positive outlook and the ability to build strong relationships with all members of our school community.</p>
<p>Please note that candidates must have at least 3 full years of relevant teaching experience in order to obtain a work permit to teach in Oman.</p>
<h4>Person specification</h4>
<ul>
<li>Commitment to high standards, inclusive education and high expectations of all students.</li>
<li>Ability to inspire colleagues and pupils.</li>
<li>Commitment to raising the achievement and standards of pupils.</li>
<li>A good team player.</li>
<li>Able to work positively and effectively with students, parents, outside agencies and colleagues.</li>
<li>Holding a bachelor’s degree in the relevant subject area.</li>
<li>Ability to show good cultural understanding and differentiation between students from various backgrounds and ability.</li>
<li>Exemplary communication skills in English, both verbal and written.</li>
<li>High level interpersonal skills.</li>
</ul>
<h4>Job description</h4>
<h4>School values and ethos</h4>
<ul>
<li>To actively promote the school’s vision and values through participation in all areas of school life.</li>
<li>To support the school’s commitment to provide all-round outstanding education for students.</li>
<li>To always set high expectations, which inspire, motivate and challenge students.</li>
<li>To have the highest aspirations for all students, both in and out of the classroom.</li>
<li>To offer excellent pastoral care for all students.</li>
<li>To respect and support Omani culture.</li>
</ul>
<h4>Safeguarding responsibilities</h4>
<ul>
<li>To comply with all safeguarding policies and procedures and ensure that any safeguarding concerns are reported in line with policy.</li>
<li>To demonstrate a personal commitment to safeguarding and wellbeing.</li>
<li>To engage fully in all safeguarding training as required.</li>
</ul>
<h4>Curriculum development, planning and review</h4>
<ul>
<li>Have in place a detailed and thorough scheme of work with details of topics to be covered as well as clear aims and objectives.</li>
<li>To ensure that curriculum planning is broad, balanced and challenging.</li>
<li>To ensure that long term, medium term and short-term planning is complete in accordance with the school’s curriculum policy.</li>
<li>To work with senior leaders to ensure that an academically challenging curriculum is taught.</li>
<li>Seek opportunities for cross-curricular links, for instance through jointly organised educational visits or project work and incorporate Project Earthlings objectives where appropriate.</li>
</ul>
<h4>Teaching and learning</h4>
<ul>
<li>To deliver a broad, balanced and relevant curriculum.</li>
<li>To facilitate high quality learning, providing students the opportunity to achieve their potential.</li>
<li>To deliver well-planned, engaging and creative lessons, ensuring the needs of all students are met.</li>
<li>To ensure lessons in the department are differentiated appropriately, using approaches that enable every student to access the learning and make excellent progress.</li>
<li>To demonstrate excellent subject knowledge.</li>
<li>To set students challenging targets and to draw upon varied strategies, resources and technologies to support students in achieving them.</li>
<li>Supporting the pastoral team as a form tutor.</li>
</ul>
<h4>Assessment</h4>
<ul>
<li>To follow school procedures for assessing, recording and reporting on children’s achievements and to use this information effectively to convey progress in report writing and record keeping.</li>
<li>To provide students with regular written and oral feedback and encourage them to reflect and respond to their feedback.</li>
<li>To evaluate all academic data gathered in order to inform curriculum adaptation and ensure that learning is personalised for each student.</li>
<li>To plan and implement intervention strategies for those students identified as underperforming.</li>
</ul>
<h4>School and subject promotion</h4>
<ul>
<li>To participate fully in the CHM co-curricular and school activity programme.</li>
<li>To attend specific marketing events such as open days at the reasonable direction of the principal.</li>
</ul>
<h4>Professional standards</h4>
<ul>
<li>To attend assemblies, parents’ evenings, school functions and other staff meetings as directed by the senior leadership team.</li>
<li>To recognise the importance of being an exemplary role model to all children within the school.</li>
<li>To maintain high standards of professional behaviour in accordance with the school ethos, including timekeeping and personal presentation.</li>
<li>To take personal responsibility for evaluating and reflecting upon your teaching in order to continually develop and improve your practice.</li>
<li>To always maintain professional and productive relationships with colleagues.</li>
<li>To fulfil any reasonable additional responsibilities as requested by the executive principal.</li>
</ul>
<h4>Package details</h4>
<p>The post attracts a competitive salary and benefits package appropriate for the experience, skills and personal circumstances of the successful candidate and will include:</p>
<ul>
<li>A competitive, annual tax-free salary.</li>
<li>An end of service gratuity payment.</li>
<li>Start and end of contract flights.</li>
<li>Annual return flight allowance.</li>
<li>Tuition fee concession at Cheltenham Muscat (if applicable).</li>
<li>Medical insurance.</li>
<li>Visa costs.</li>
</ul>
<h4>How to apply</h4>
<p>After considering the details of the candidate information pack, job description and person specification, complete all sections of the application form including the supporting statement that sets out your interest in this position, how you meet the requirements of the role and your ambitions for the school.</p>
<p>Any submission without a completed Cheltenham Muscat application form will not be considered.</p>
<p>Shortlisted candidates will be notified and interviews arranged accordingly. Cheltenham Muscat reserves the right to appoint before the closing date and early application is therefore advised.</p>
<h4>Safeguarding and privacy</h4>
<p>Cheltenham Muscat is committed to safeguarding and promoting the welfare of children and expects all the staff to respect this commitment. The post is subject to applicants providing a satisfactory police clearance certificate from their home country that is less than three (3) months old. Three satisfactory professional references will also be required.</p>
<p>If successful and if applicable, for visa purposes applicants will need to supply relevant degree certificates, university transcripts and proof of having been a ‘full time’ student. These documents will need to be attested by the Ministry of Foreign Affairs and Oman Embassy in the applicant’s home country. Our HR team can support applicants in completing this process.</p>
<p>By applying to this post, you agree to your data being held and processed by Cheltenham Muscat and its affiliates. If you are appointed to the post you also agree to additional information, including sensitive data such as bank details and medical information, being held by Cheltenham Muscat and its affiliates.</p>
<p>Applicants should also note that any offer of employment is subject to social media checks.</p>
<p>At Cheltenham Muscat, we are committed to fostering a school community where every individual is treated with respect, dignity and fairness. We do not tolerate discrimination, harassment or bias of any kind, and actively promote equity and inclusion in all aspects of school life, including recruitment, teaching, learning and co-curricular activities. We celebrate diversity of background, perspective and experience, and are continuously working to ensure that our policies, practices and culture enable every member of our community - students, staff and families - to feel valued, supported and able to thrive.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Provide SAP-specific technical guidance and design assurance under the delegated authority of the SAP Technical Manager. The role acts as a Subject Matter Expert for SAP technical architecture, integration standards, clean-core alignment, security-by-design, and solution scalability across SAP landscapes. It contributes to technical standards and reference patterns, reviews SAP technical designs before implementation, and works closely with SAP Basis, Integration, Security/GRC, ABAP, and delivery teams to support SAP solutions that are secure, compliant, resilient, and aligned with OQ architecture principles and business priorities. The role provides SAP-specific technical design assurance within the SAP Technical domain and aligns with OQ architecture principles, target-state direction, and cross-platform standards. The position will act in accordance with the Group s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</p><p>Main tasks and responsibilities</p><p>SAP System Architecture:</p><ul><li>Provide expert-level guidance and design assurance for SAP technical architecture, including SAP S/4HANA landscapes, technical components, integration touchpoints, and architecture principles, to support scalability, performance, reliability, resilience, and clean-core alignment.</li><li>Collaborate with SAP Basis, Integration, SAP Security/GRC, ABAP, infrastructure teams, SAP-managed service counterparts, and business stakeholders to review and align SAP technical architecture with business needs, approved standards, and OQ s SAP operating model.</li><li>Review SAP technical designs before build and provide recommendations through the Manager SAP Technical approval route to ensure alignment with approved architecture, security, compliance, integration, and governance standards.</li></ul><p>Application</p><ul><li>Provide expert SAP technical guidance and design assurance to support SAP solutions being designed, enhanced, and integrated in line with approved standards, business requirements, clean-core principles, and OQ s SAP operating model.</li><li>Review SAP technical specifications and solution designs before build to ensure alignment with architecture standards, extensibility patterns, interface requirements, security-by-design, and compliance expectations.</li><li>Provide technical guidance to demand, delivery, SAP Basis, Integration, SAP Security/GRC, ABAP, and business teams to ensure proposed SAP changes are technically feasible, scalable, supportable, and aligned with business priorities.</li><li>Promote SAP technical best practices, knowledge sharing, and design consistency across SAP application changes, enhancements, integrations, and technical solution decisions.</li><li>Identify SAP technical risks related to application changes and recommend mitigation actions covering integration impact, system compliance, security, performance, resilience, and operational supportability.</li></ul><p>SAP Development and Customization:</p><ul><li>Provide design assurance and technical input for SAP development and customization delivered by ABAP, Fiori/UI5, integration, vendor, and delivery teams.</li><li>Review custom development approaches for alignment with clean-core principles, approved extensibility patterns, coding standards, security expectations, upgrade impact, and operational supportability.</li><li>Provide technical oversight and quality assurance for custom development deliverables without owning ABAP, Fiori/UI5, or integration delivery execution.</li></ul><p>SAP Integration and Interface Management:</p><ul><li>Provide high-level SAP technical architecture input on integration and interface requirements to ensure alignment with approved SAP standards, business needs, security requirements, and OQ s SAP operating model.</li><li>Review SAP integration designs at architecture and risk level to identify key risks related to data flow, security, performance, resilience, monitoring, and operational supportability.</li><li>Coordinate with SAP Basis, Integration, SAP Security/GRC, ABAP, SAP-managed service counterparts, and vendors to support integration-related technical reviews and issue resolution.</li><li>Support the definition and improvement of SAP interface documentation, monitoring expectations, error-handling principles, and ownership clarity across integration touchpoints without replacing SAP Integration Expert ownership of detailed integration design and delivery.</li></ul><p>SAP Upgrade and Migration:</p><ul><li>Support SAP upgrades, release changes, and platform transitions by providing SAP technical governance input from planning and preparation through execution readiness and post-go-live stabilization.</li><li>Provide technical review of upgrade and migration impacts covering OQ-owned dependencies, interfaces, security, testing, business continuity, operational readiness, and SAP-managed service responsibility boundaries.</li><li>Coordinate with SAP Basis, SAP-managed service providers, project delivery, functional teams, integration, security, and business stakeholders to ensure technical risks and dependencies are identified, tracked, and addressed.</li></ul><p>SAP Performance Optimization:</p><ul><li>Identify performance bottlenecks and optimization opportunities within SAP systems by reviewing system metrics, technical patterns, workload trends, interface behaviour, and operational feedback.</li><li>Recommend and coordinate performance improvement actions with SAP Basis, SAP-managed service providers, infrastructure, integration, ABAP, functional, and vendor teams, within the applicable OQ and SAP responsibility boundaries.</li><li>Support review of performance testing and benchmarking outcomes to assess system performance, scalability, and reliability under different workloads and usage scenarios.</li></ul><p>SAP Security and Compliance:</p><ul><li>Collaborate with SAP Security/GRC, SAP Basis, Integration, ABAP, infrastructure, SAP-managed service counterparts, and vendors to review security-by-design requirements during SAP technical design and architecture review.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum Qualifications for this position are a bachelor s degree in IT or related disciplines.</li><li>Master s degree in relevant field.</li><li>Excellent knowledge of written, read, and spoken English (required).</li><li>A minimum of 8 10 years experience in SAP technical architecture or senior SAP technical roles, with exposure to standards, design review, and cross-team technical advisory activities.</li><li>Hands-on background in SAP technical roles, with expertise in SAP system architecture, integration architecture review, clean-core principles, and technical design assurance.</li><li>Experience with enterprise applications integrated with SAP, such as laboratory, environmental, operational, or other business systems used in OQ s landscape.</li><li>Experience in application development methodologies and integration techniques sufficient to review and govern designs without owning development or integration delivery.</li><li>Working experience in industries like Oil & Gas, Energy and Utilities is preferable.</li><li>Experience reviewing or contributing to enterprise integration, APIs, and service-oriented architecture solutions.</li><li>Working knowledge of OQ s SAP-enabled Oil & Gas business processes across relevant areas such as finance, procurement, maintenance, supply chain, projects, reporting, integrations, and asset operations.</li><li>Working knowledge of SAP S/4HANA, BW/BI, SAP GRC, Solution Manager, SAP BTP/CPI, SAP Cloud Connector, the SAP RISE operating model, SAP-managed service responsibilities, and related SAP technical components used across OQ s landscape.</li><li>Ability to assess SAP technical requirements in an Oil & Gas operating context without assuming ownership of functional solution design, ABAP development, SAP Basis operations, SAP Security/GRC administration, or detailed integration delivery.</li><li>Strong stakeholder influence and collaboration skills, with the ability to guide technical teams and business stakeholders without direct reporting authority.</li><li>Strong analytical and problem-solving skills, with the ability to assess complex SAP technical designs, identify risks, and recommend practical improvements.</li><li>Clear communication and presentation skills, with the ability to explain SAP technical topics to technical, business, audit, and management stakeholders.</li><li>Good planning and prioritization skills, with the ability to balance business urgency, risk, compliance, technical impact, and operational stability.</li><li>Forward-thinking mindset, with the ability to promote continuous improvement, standardization, resilience, and future-ready SAP technical practices.</li><li>Strong accountability mindset and business results orientation, with focus on secure, compliant, supportable, and business-aligned SAP solutions.</li><li>Customer-focused approach, with the ability to maintain constructive relationships with internal teams, SAP, vendors, and business users.</li><li>Strong understanding of SAP technical architecture, SAP S/4HANA landscapes, the SAP RISE operating model, SAP-managed service responsibilities, and SAP technical components relevant to enterprise environments.</li><li>Working knowledge of SAP technologies such as ABAP, Fiori/UI5, integration tools, BW/BI, SAP Basis concepts, and cloud/private cloud services sufficient to review technical designs and identify key risks.</li><li>Ability to review SAP technical specifications, solution designs, and change proposals for alignment with clean-core principles, approved extensibility patterns, security-by-design, performance, resilience, and operational supportability.</li><li>Good understanding of SAP security and compliance concepts, including access governance, privileged access, technical/generic users, segregation of duties, logging, monitoring, auditability, and vulnerability remediation.</li><li>Practical understanding of SAP integration and interface concepts, including data flow, interface monitoring, error handling, security, and ownership clarity across integration touchpoints.</li><li>Ability to identify SAP technical risks and recommend practical mitigation actions covering integration impact, compliance, performance, resilience, and supportability.</li></ul><p></p></section>
<p><h4>Service purpose<\/h4>\n<p>We are seeking a skilled and experienced Marine Superintendent to join our dynamic team for the MARSA LNG Bunkering Project, a key initiative within TotalEnergies' energy transition strategy. In this key role, you will oversee the safety and coordination of all marine operations in collaboration with Sohar Port Authority at the terminal and relevant Port Authorities in case of bunkering operations elsewhere. Your responsibilities will encompass LNG bunkering operations, LNG carriers loading, inspection and follow-up of terminal marine facilities, and providing expert advice on technical aspects related to terminal activities. Additionally, you will be responsible for the logistics entities and warehouse activities.<\/p>\n<p>The job holder is a part of the MARSA LNG Plant team and will report functionally to the MARSA LNG Plant Manager.<\/p>\n<p>The Marine Superintendent will provide technical leadership for marine and logistics operations, ensuring that all objectives are achieved safely, efficiently and in compliance with all applicable rules. This includes overseeing the readiness of facilities, personnel, and procedures to minimize operational risks and support a seamless production. They will ensure that all resources, including well-trained personnel and robust operational procedures, are in place to uphold safety, compliance, and operational excellence.<\/p>\n<p>During the preparation phase of the future operations, the Marine Superintendent will be based in Muscat and act as the Marine Specialist for preparation, implementation and improvement of all marine-related operations (see below scope).<\/p>\n<p>MARSA LNG Operations relies on a lean organization with multi-competencies personnel. This job description is not exhaustive and only highlights the key activities, responsibilities and accountabilities.<\/p>\n<h4>Main tasks and responsibilities<\/h4>\n<h4>Project phase (resident status - Muscat, Oman)<\/h4>\n<p><strong>Methods & standards:<\/strong><\/p>\n<ul>\n<li>Develop local marine & port operating procedures, checklists, and standards including emergency procedures, port regulations, aligning with industry best practices (ISGOTT, SIGTTO, OCIMF compliance).<\/li>\n<\/ul>\n<p><strong>Marine expertise:<\/strong><\/p>\n<ul>\n<li>As future job holder of the below mentioned \"Normal Operations Phase\" scope, prepare all marine operations related to LNG bunkering and Sohar Jetty operations.<\/li>\n<li>Provide marine expertise on the technical aspects of safe loading and berthing operations at the terminal and participate in technical discussions with all marine related stakeholders, such as but not limited to Oman Government bodies, Sohar and Muscat Port Authorities, MARSA LNG Team in Sohar, MARSA LNG Commercial Department, ship owners and specialists.<\/li>\n<\/ul>\n<p><strong>Budget & cost control:<\/strong><\/p>\n<ul>\n<li>Participate in the elaboration of the marine and logistics budget issuance and follow the associated costs.<\/li>\n<\/ul>\n<p><strong>Compliance & assurance:<\/strong><\/p>\n<ul>\n<li>Focal point for regulatory compliance and interface with internal and external stakeholders, such as local authorities, partners (OQ and TotalEnergies) and contractors for documentation.<\/li>\n<li>Collaborate with the Plant Production and Maintenance team, certification societies, and other stakeholders on compliance matters related to marine facilities, operational controls and vessel certifications.<\/li>\n<li>Assist during audits of Marine Service Providers, including Port Authorities.<\/li>\n<\/ul>\n<p><strong>Reporting & continuous improvement:<\/strong><\/p>\n<ul>\n<li>Elaborate and implement an adequate method and tools to supervise the technical performance of ship management, the audits and inspections process.<\/li>\n<li>Prepare periodic technical reports detailing LNG vessel performance.<\/li>\n<li>Elaborate a method and adequate tools to record and monitor all marine activities, including marine assurance documentation (vetting records, audit reports, incident investigations), safety performance, operational logs, and personnel training.<\/li>\n<li>Lead continuous improvement efforts across marine activities, aligning processes with company safety, efficiency, and performance goals.<\/li>\n<\/ul>\n<h4>Normal operations phase (rotation 28 days on \/ 28 days off - Sohar, Oman)<\/h4>\n<p><strong>Methods & standards:<\/strong><\/p>\n<ul>\n<li>Supervise the revision and implementation of local marine technical policies, standards, and procedures, including port regulations, aligning with industry best practices.<\/li>\n<\/ul>\n<p><strong>Marine & technical expertise:<\/strong><\/p>\n<ul>\n<li>Manage and supervise Bunkering & Loading Masters during all marine activities.<\/li>\n<li>Manage and supervise all marine operations related to LNG bunker and carrier ships in coordination with SIPC, acting as the key liaison with the Trading\/Shipping department.<\/li>\n<li>Advise the Plant Manager on the technical aspects of safe loading and berthing operations at the terminal and participate in technical discussions with ship owners and specialists to address LNG handling anomalies.<\/li>\n<li>Focal point for marine related routine operational, security and emergency issues.<\/li>\n<li>Oversee the technical performance of ship management, conducting audits and inspections and providing recommendations on spot cargo LNG carriers and other vessels as necessary.<\/li>\n<li>Assist during audit of Marine Service Providers including Port Authorities.<\/li>\n<li>Collaborate with the Plant Production and Maintenance team, certification societies, and other stakeholders on technical matters related to marine facilities operational controls and vessel certifications.<\/li>\n<li>Prepare and issue periodic technical reports detailing LNG vessel performance, identifying areas for improvement, and providing actionable recommendations.<\/li>\n<\/ul>\n<p><strong>Logistics:<\/strong><\/p>\n<ul>\n<li>Manage & supervise Site Lifting Specialist and on-site Warehouse & Logistics personnel.<\/li>\n<li>Establish and refine the company's warehousing and lifting policy and strategy to optimize manpower, equipment, and operational efficiency in line with best practices.<\/li>\n<li>Plan, develop and implement standardized procedures for managing materials, equipment, spare parts, and lifting tools essential for operations, leveraging SAP for enhanced control.<\/li>\n<li>Oversee daily warehouse and lifting activities, ensuring proper classification and safe management of stock materials using SAP systems.<\/li>\n<li>Monitor all lifting operations within the warehouse, plant premises and marine terminal to ensure compliance with safety regulations and operational standards.<\/li>\n<li>Ensure all warehouse and contractor-provided lifting equipment and accessories, such as cranes, forklifts, and rigging tools are inspected, certified and maintained to meet safety and operational standards before use on company premises.<\/li>\n<\/ul>\n<p><strong>Reporting & continuous improvement:<\/strong><\/p>\n<ul>\n<li>Maintain comprehensive records of marine, warehousing, and lifting activities, including equipment certifications, operational logs, and personnel training.<\/li>\n<li>Prepare periodic reports on inventory, lifting operations, marine activities, and safety performance to support continuous improvement initiatives.<\/li>\n<li>Collaborate with internal and external stakeholders to address technical issues and ensure the smooth execution of marine, logistics, and lifting operations.<\/li>\n<li>Lead continuous improvement efforts across marine and logistics activities, aligning processes with company safety, efficiency, and performance goals.<\/li>\n<\/ul>\n<p><strong>Compliance & assurance:<\/strong><\/p>\n<ul>\n<li>Supervise and ensure compliance with technical specifications and maintenance controls for marine facilities and logistics equipment.<\/li>\n<\/ul>\n<h4>Additional tasks<\/h4>\n<p><strong>HSE & security:<\/strong><\/p>\n<ul>\n<li>Apply and promote the company's HSE policy and local regulations, ensuring safe work practices across marine terminal, warehouse, and lifting activities.<\/li>\n<li>Participate in the investigation of incidents or near-misses related to warehousing, marine or lifting operations, the identification of root causes, the elaboration of the corrective action plan and the proper monitoring of the implementation of corrective actions to prevent recurrence.<\/li>\n<li>Ensure the application of the ISPS Code at the MARSA Terminal in collaboration with the Plant Team, ensuring proper coordination of relevant actions and surveys.<\/li>\n<\/ul>\n<p><strong>Personnel development:<\/strong><\/p>\n<ul>\n<li>Participate in maximizing the ICV (In-Country Value) during the project and operation phases by ensuring that the local marine personnel are adequately trained for operations.<\/li>\n<li>Participate in recruiting the future MARSA LNG Plant marine & logistics personnel and assess staff competency to build a capable and multi-skills workforce.<\/li>\n<li>Ensure company rules and specifications are implemented throughout the project for all production topics.<\/li>\n<\/ul>\n<h4>Additional responsibilities, as Marine Superintendent<\/h4>\n<p><strong>HSE<\/strong><\/p>\n<ul>\n<li>Adopt and demonstrate exemplary behaviour with regard to HSE, implement HSE rules and requirements within area of responsibility and ensure that required HSE competencies are within team.<\/li>\n<li>Ensure the development of key operational HSE procedures, e.g. PPE policy, risk assessment.<\/li>\n<li>Compliant with all HSE roles and regulations as per Oman law.<\/li>\n<\/ul>\n<p><strong>Personnel development & competency<\/strong><\/p>\n<ul>\n<li>Provide technical support to the recruitment and training of Marine and Logistics personnel.<\/li>\n<li>Develop the Personal Development Plan (IDPs) for Marine and Logistics Team based on the competency gap analysis. This includes on-the-job training, directing, and proper work delegation.<\/li>\n<li>Manage team performance and KPIs.<\/li>\n<li>Provide coaching and mentoring for Marine and Logistics team.<\/li>\n<li>Participate in succession planning process.<\/li>\n<\/ul>\n<p><strong>Budget & cost control<\/strong><\/p>\n<ul>\n<li>Accountable for the marine, warehouse and lifting associated costs.<\/li>\n<li>Participate in marine and logistics budget issuance and follow the associated costs.<\/li>\n<li>Participate in yearly business plan & budget.<\/li>\n<\/ul>\n<p><strong>General<\/strong><\/p>\n<ul>\n<li>Ensure company rules and specifications are implemented throughout the project for all Marine and Logistics topics.<\/li>\n<\/ul>\n<h4>Key interactions<\/h4>\n<p><strong>Internal:<\/strong> Operations, Shipping department, Procurement and Contract department, Project, Engineering, Training<\/p>\n<p><strong>External:<\/strong> SIPC, Port authority, Ships Agents, Ship master, Independent Cargo Surveyor, warehouse and lifting contractors.<\/p>\n<h4>Education requirements<\/h4>\n<p>Master mariner deep sea or equivalent (Class 1)<\/p>\n<h4>Language requirements<\/h4>\n<p>Excellent knowledge of written, read, and spoken English (required)<\/p>\n<h4>Background and experience<\/h4>\n<p><strong>Professional experience:<\/strong> Extensive experience in LNG shipping operations, terminal management, vessel berthing, cargo handling, and compliance with maritime safety and environmental regulations.<\/p>\n<p><strong>Experience in similar position (years):<\/strong> 12+ years including 5 years as Chief Officer or Master on LNG\/LPG Carriers or crude\/clean oil Carriers. Good knowledge in warehouse and lifting activities.<\/p>\n<h4>Required competencies<\/h4>\n<p>(Degree of mastery: 1: weak - 2: medium - 3: good - 4: excellent)<\/p>\n<table>\n <tr>\n <td><strong>Technical<\/strong><\/td>\n <td><strong>Soft<\/strong><\/td>\n <\/tr>\n <tr>\n <td>Port and terminal operations and interface - 4<\/td>\n <td>Management & Leadership Skills - 4<\/td>\n <\/tr>\n <tr>\n <td>Marine emergency response - 4<\/td>\n <td>Cross-functionality and resolve general complex issues - 3<\/td>\n <\/tr>\n <tr>\n <td>Management of HSE on site - 4<\/td>\n <td>Communications skills - 4<\/td>\n <\/tr>\n <tr>\n <td>Regulatory knowledge - 4<\/td>\n <td>Personnel coaching - 4<\/td>\n <\/tr>\n <tr>\n <td><\/td>\n <td>Open-mindedness & Adaptability - 4<\/td>\n <\/tr>\n <tr>\n <td><\/td>\n <td>Innovation - 3<\/td>\n <\/tr>\n<\/table><\/p><p><\/p>