Database administrator DBA Jobs - muscat Oman
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<p>Maximize tenancy rental at all of OOMCO Real Estate & Commercial building by developing and approaching potential business proposal in order to fill all the vacant lots/premise at designated service station and increase SFS income</p><p>Increase F&B (QSR) and Media Assets business offerings by developing potential business proposal in order to enhance offerings at service station and increase SFS income</p><p>Increase service station offerings in Services i.e. car wash, laundry, courier service, bill payment, telco business, insurance, bank services and other business offerings by developing potential business proposal in order to enhance offerings at service station and increase SFS income</p><p>Analyse and develop business package i.e. total space to be offered, rental rate per square meter, percentage fees and tenancy terms for proposal to management in order to maximize return per square meter thus generating higher revenue to SFS business</p><p>Develop and execute expansion plan by collaborating with Network Development, Sales & Operations Department, Strategy, Procurement and Engineering to ensure expansion / project run as per plan to meet business objective</p><p>Develop and maintain database to facilitate analysis and recommendation of suitable and right location for offerings in line with SFS business objectives</p><p>Manage the collaboration with all the business partner and establish Terms and Conditions (T&C) in order the business meeting the compliances of operational excellence of the business</p><p>Plan and execute the marketing plan & promotion with the business partner for the whole entire network and ensure smooth implementation in order to achieve the business objective</p><p>Work closely with Marketing Department as per Yearly Marketing Plan</p><p>Prepare monthly comprehensive Financial Business Report and analyse & collate sales figures in order to monitor and ensuring the profitability for the business</p><p>Prepare business budget and plans and monitor financial performance versus the budget to ensure the business within available resources and allocated funds</p><p>Manage and maintain the collection by performing close monitoring to ensure income is collected from business on time thus minimizing any financial exposure/risk to the company</p><p>Monitor new and existing contract / agreements by working closely with Legal Department and update clauses as per industry practice and current scenario requirements in order to protect OOMCO business interest</p><p>Obtain and accordance as per Legal and Statutory obligation i.e. licenses, approval, etc</p><p>Ensure compliance to all relevant health, safety, environment and quality management procedures and control across the department and organization to ensure legislative compliance, employees safety as well as delivering high quality service</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum Qualification Bachelor in Marketing, Business Administration, Management or equivalent</p><p>Years of experience Minimum of 8 years experience in Retail Chain Network, Real Estate or any Services Industry</p><p>Knowledge Skills Problem solving skills. Analytical Skills Communication skills Computer skills Negotiating and influencing skills Mutual Support Financial Skills</p><p>Nationality Type OMANI</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Provide SAP-specific technical guidance and design assurance under the delegated authority of the SAP Technical Manager. The role acts as a Subject Matter Expert for SAP technical architecture, integration standards, clean-core alignment, security-by-design, and solution scalability across SAP landscapes. It contributes to technical standards and reference patterns, reviews SAP technical designs before implementation, and works closely with SAP Basis, Integration, Security/GRC, ABAP, and delivery teams to support SAP solutions that are secure, compliant, resilient, and aligned with OQ architecture principles and business priorities. The role provides SAP-specific technical design assurance within the SAP Technical domain and aligns with OQ architecture principles, target-state direction, and cross-platform standards. The position will act in accordance with the Group s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</p><p>Main tasks and responsibilities</p><p>SAP System Architecture:</p><ul><li>Provide expert-level guidance and design assurance for SAP technical architecture, including SAP S/4HANA landscapes, technical components, integration touchpoints, and architecture principles, to support scalability, performance, reliability, resilience, and clean-core alignment.</li><li>Collaborate with SAP Basis, Integration, SAP Security/GRC, ABAP, infrastructure teams, SAP-managed service counterparts, and business stakeholders to review and align SAP technical architecture with business needs, approved standards, and OQ s SAP operating model.</li><li>Review SAP technical designs before build and provide recommendations through the Manager SAP Technical approval route to ensure alignment with approved architecture, security, compliance, integration, and governance standards.</li></ul><p>Application</p><ul><li>Provide expert SAP technical guidance and design assurance to support SAP solutions being designed, enhanced, and integrated in line with approved standards, business requirements, clean-core principles, and OQ s SAP operating model.</li><li>Review SAP technical specifications and solution designs before build to ensure alignment with architecture standards, extensibility patterns, interface requirements, security-by-design, and compliance expectations.</li><li>Provide technical guidance to demand, delivery, SAP Basis, Integration, SAP Security/GRC, ABAP, and business teams to ensure proposed SAP changes are technically feasible, scalable, supportable, and aligned with business priorities.</li><li>Promote SAP technical best practices, knowledge sharing, and design consistency across SAP application changes, enhancements, integrations, and technical solution decisions.</li><li>Identify SAP technical risks related to application changes and recommend mitigation actions covering integration impact, system compliance, security, performance, resilience, and operational supportability.</li></ul><p>SAP Development and Customization:</p><ul><li>Provide design assurance and technical input for SAP development and customization delivered by ABAP, Fiori/UI5, integration, vendor, and delivery teams.</li><li>Review custom development approaches for alignment with clean-core principles, approved extensibility patterns, coding standards, security expectations, upgrade impact, and operational supportability.</li><li>Provide technical oversight and quality assurance for custom development deliverables without owning ABAP, Fiori/UI5, or integration delivery execution.</li></ul><p>SAP Integration and Interface Management:</p><ul><li>Provide high-level SAP technical architecture input on integration and interface requirements to ensure alignment with approved SAP standards, business needs, security requirements, and OQ s SAP operating model.</li><li>Review SAP integration designs at architecture and risk level to identify key risks related to data flow, security, performance, resilience, monitoring, and operational supportability.</li><li>Coordinate with SAP Basis, Integration, SAP Security/GRC, ABAP, SAP-managed service counterparts, and vendors to support integration-related technical reviews and issue resolution.</li><li>Support the definition and improvement of SAP interface documentation, monitoring expectations, error-handling principles, and ownership clarity across integration touchpoints without replacing SAP Integration Expert ownership of detailed integration design and delivery.</li></ul><p>SAP Upgrade and Migration:</p><ul><li>Support SAP upgrades, release changes, and platform transitions by providing SAP technical governance input from planning and preparation through execution readiness and post-go-live stabilization.</li><li>Provide technical review of upgrade and migration impacts covering OQ-owned dependencies, interfaces, security, testing, business continuity, operational readiness, and SAP-managed service responsibility boundaries.</li><li>Coordinate with SAP Basis, SAP-managed service providers, project delivery, functional teams, integration, security, and business stakeholders to ensure technical risks and dependencies are identified, tracked, and addressed.</li></ul><p>SAP Performance Optimization:</p><ul><li>Identify performance bottlenecks and optimization opportunities within SAP systems by reviewing system metrics, technical patterns, workload trends, interface behaviour, and operational feedback.</li><li>Recommend and coordinate performance improvement actions with SAP Basis, SAP-managed service providers, infrastructure, integration, ABAP, functional, and vendor teams, within the applicable OQ and SAP responsibility boundaries.</li><li>Support review of performance testing and benchmarking outcomes to assess system performance, scalability, and reliability under different workloads and usage scenarios.</li></ul><p>SAP Security and Compliance:</p><ul><li>Collaborate with SAP Security/GRC, SAP Basis, Integration, ABAP, infrastructure, SAP-managed service counterparts, and vendors to review security-by-design requirements during SAP technical design and architecture review.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum Qualifications for this position are a bachelor s degree in IT or related disciplines.</li><li>Master s degree in relevant field.</li><li>Excellent knowledge of written, read, and spoken English (required).</li><li>A minimum of 8 10 years experience in SAP technical architecture or senior SAP technical roles, with exposure to standards, design review, and cross-team technical advisory activities.</li><li>Hands-on background in SAP technical roles, with expertise in SAP system architecture, integration architecture review, clean-core principles, and technical design assurance.</li><li>Experience with enterprise applications integrated with SAP, such as laboratory, environmental, operational, or other business systems used in OQ s landscape.</li><li>Experience in application development methodologies and integration techniques sufficient to review and govern designs without owning development or integration delivery.</li><li>Working experience in industries like Oil & Gas, Energy and Utilities is preferable.</li><li>Experience reviewing or contributing to enterprise integration, APIs, and service-oriented architecture solutions.</li><li>Working knowledge of OQ s SAP-enabled Oil & Gas business processes across relevant areas such as finance, procurement, maintenance, supply chain, projects, reporting, integrations, and asset operations.</li><li>Working knowledge of SAP S/4HANA, BW/BI, SAP GRC, Solution Manager, SAP BTP/CPI, SAP Cloud Connector, the SAP RISE operating model, SAP-managed service responsibilities, and related SAP technical components used across OQ s landscape.</li><li>Ability to assess SAP technical requirements in an Oil & Gas operating context without assuming ownership of functional solution design, ABAP development, SAP Basis operations, SAP Security/GRC administration, or detailed integration delivery.</li><li>Strong stakeholder influence and collaboration skills, with the ability to guide technical teams and business stakeholders without direct reporting authority.</li><li>Strong analytical and problem-solving skills, with the ability to assess complex SAP technical designs, identify risks, and recommend practical improvements.</li><li>Clear communication and presentation skills, with the ability to explain SAP technical topics to technical, business, audit, and management stakeholders.</li><li>Good planning and prioritization skills, with the ability to balance business urgency, risk, compliance, technical impact, and operational stability.</li><li>Forward-thinking mindset, with the ability to promote continuous improvement, standardization, resilience, and future-ready SAP technical practices.</li><li>Strong accountability mindset and business results orientation, with focus on secure, compliant, supportable, and business-aligned SAP solutions.</li><li>Customer-focused approach, with the ability to maintain constructive relationships with internal teams, SAP, vendors, and business users.</li><li>Strong understanding of SAP technical architecture, SAP S/4HANA landscapes, the SAP RISE operating model, SAP-managed service responsibilities, and SAP technical components relevant to enterprise environments.</li><li>Working knowledge of SAP technologies such as ABAP, Fiori/UI5, integration tools, BW/BI, SAP Basis concepts, and cloud/private cloud services sufficient to review technical designs and identify key risks.</li><li>Ability to review SAP technical specifications, solution designs, and change proposals for alignment with clean-core principles, approved extensibility patterns, security-by-design, performance, resilience, and operational supportability.</li><li>Good understanding of SAP security and compliance concepts, including access governance, privileged access, technical/generic users, segregation of duties, logging, monitoring, auditability, and vulnerability remediation.</li><li>Practical understanding of SAP integration and interface concepts, including data flow, interface monitoring, error handling, security, and ownership clarity across integration touchpoints.</li><li>Ability to identify SAP technical risks and recommend practical mitigation actions covering integration impact, compliance, performance, resilience, and supportability.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Provide SAP-specific technical guidance and design assurance under the delegated authority of the SAP Technical Manager. The role acts as a Subject Matter Expert for SAP technical architecture, integration standards, clean-core alignment, security-by-design, and solution scalability across SAP landscapes. It contributes to technical standards and reference patterns, reviews SAP technical designs before implementation, and works closely with SAP Basis, Integration, Security/GRC, ABAP, and delivery teams to support SAP solutions that are secure, compliant, resilient, and aligned with OQ architecture principles and business priorities. The role provides SAP-specific technical design assurance within the SAP Technical domain and aligns with OQ architecture principles, target-state direction, and cross-platform standards.</p><p>The position will act in accordance with the Group s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</p><p><strong>Main tasks and responsibilities</strong></p><p><strong>SAP System Architecture</strong></p><ul><li>Provide expert-level guidance and design assurance for SAP technical architecture, including SAP S/4HANA landscapes, technical components, integration touchpoints, and architecture principles, to support scalability, performance, reliability, resilience, and clean-core alignment.</li><li>Collaborate with SAP Basis, Integration, SAP Security/GRC, ABAP, infrastructure teams, SAP-managed service counterparts, and business stakeholders to review and align SAP technical architecture with business needs, approved standards, and OQ s SAP operating model.</li><li>Review SAP technical designs before build and provide recommendations through the Manager SAP Technical approval route to ensure alignment with approved architecture, security, compliance, integration, and governance standards.</li></ul><p><strong>Application</strong></p><ul><li>Provide expert SAP technical guidance and design assurance to support SAP solutions being designed, enhanced, and integrated in line with approved standards, business requirements, clean-core principles, and OQ s SAP operating model.</li><li>Review SAP technical specifications and solution designs before build to ensure alignment with architecture standards, extensibility patterns, interface requirements, security-by-design, and compliance expectations.</li><li>Provide technical guidance to demand, delivery, SAP Basis, Integration, SAP Security/GRC, ABAP, and business teams to ensure proposed SAP changes are technically feasible, scalable, supportable, and aligned with business priorities.</li><li>Promote SAP technical best practices, knowledge sharing, and design consistency across SAP application changes, enhancements, integrations, and technical solution decisions.</li><li>Identify SAP technical risks related to application changes and recommend mitigation actions covering integration impact, system compliance, security, performance, resilience, and operational supportability.</li></ul><p><strong>SAP Development and Customization</strong></p><ul><li>Provide design assurance and technical input for SAP development and customization delivered by ABAP, Fiori/UI5, integration, vendor, and delivery teams.</li><li>Review custom development approaches for alignment with clean-core principles, approved extensibility patterns, coding standards, security expectations, upgrade impact, and operational supportability.</li><li>Provide technical oversight and quality assurance for custom development deliverables without owning ABAP, Fiori/UI5, or integration delivery execution.</li></ul><p><strong>SAP Integration and Interface Management</strong></p><ul><li>Provide high-level SAP technical architecture input on integration and interface requirements to ensure alignment with approved SAP standards, business needs, security requirements, and OQ s SAP operating model.</li><li>Review SAP integration designs at architecture and risk level to identify key risks related to data flow, security, performance, resilience, monitoring, and operational supportability.</li><li>Coordinate with SAP Basis, Integration, SAP Security/GRC, ABAP, SAP-managed service counterparts, and vendors to support integration-related technical reviews and issue resolution.</li><li>Support the definition and improvement of SAP interface documentation, monitoring expectations, error-handling principles, and ownership clarity across integration touchpoints without replacing SAP Integration Expert ownership of detailed integration design and delivery.</li></ul><p><strong>SAP Upgrade and Migration</strong></p><ul><li>Support SAP upgrades, release changes, and platform transitions by providing SAP technical governance input from planning and preparation through execution readiness and post-go-live stabilization.</li><li>Provide technical review of upgrade and migration impacts covering OQ-owned dependencies, interfaces, security, testing, business continuity, operational readiness, and SAP-managed service responsibility boundaries.</li><li>Coordinate with SAP Basis, SAP-managed service providers, project delivery, functional teams, integration, security, and business stakeholders to ensure technical risks and dependencies are identified, tracked, and addressed.</li></ul><p><strong>SAP Performance Optimization</strong></p><ul><li>Identify performance bottlenecks and optimization opportunities within SAP systems by reviewing system metrics, technical patterns, workload trends, interface behaviour, and operational feedback.</li><li>Recommend and coordinate performance improvement actions with SAP Basis, SAP-managed service providers, infrastructure, integration, ABAP, functional, and vendor teams, within the applicable OQ and SAP responsibility boundaries.</li><li>Support review of performance testing and benchmarking outcomes to assess system performance, scalability, and reliability under different workloads and usage scenarios.</li></ul><p><strong>SAP Security and Compliance</strong></p><ul><li>Collaborate with SAP Security/GRC, SAP Basis, Integration, ABAP, infrastructure, SAP-managed service counterparts, and vendors to review security-by-design requirements during SAP technical design and architecture review.</li><li>Provide SAP technical input on access governance, privileged access, segregation of duties, logging, monitoring, auditability, vulnerability remediation, and compliance requirements in coordination with SAP Security/GRC control owners and without owning operational access administration.</li><li>Review SAP technical changes and solution designs to identify security, compliance, resilience, and operational risks before implementation into production environments.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum Qualifications for this position are a bachelor s degree in IT or related disciplines.</li><li>Master s degree in relevant field.</li><li>Excellent knowledge of written, read, and spoken English (required).</li><li>A minimum of 8 10 years experience in SAP technical architecture or senior SAP technical roles, with exposure to standards, design review, and cross-team technical advisory activities.</li><li>Hands-on background in SAP technical roles, with expertise in SAP system architecture, integration architecture review, clean-core principles, and technical design assurance.</li><li>Experience with enterprise applications integrated with SAP, such as laboratory, environmental, operational, or other business systems used in OQ s landscape.</li><li>Experience in application development methodologies and integration techniques sufficient to review and govern designs without owning development or integration delivery.</li><li>Working experience in industries like Oil & Gas, Energy and Utilities is preferable.</li><li>Experience reviewing or contributing to enterprise integration, APIs, and service-oriented architecture solutions.</li><li>Working knowledge of OQ s SAP-enabled Oil & Gas business processes across relevant areas such as finance, procurement, maintenance, supply chain, projects, reporting, integrations, and asset operations.</li><li>Working knowledge of SAP S/4HANA, BW/BI, SAP GRC, Solution Manager, SAP BTP/CPI, SAP Cloud Connector, the SAP RISE operating model, SAP-managed service responsibilities, and related SAP technical components used across OQ s landscape.</li><li>Ability to assess SAP technical requirements in an Oil & Gas operating context without assuming ownership of functional solution design, ABAP development, SAP Basis operations, SAP Security/GRC administration, or detailed integration delivery.</li><li>Strong stakeholder influence and collaboration skills, with the ability to guide technical teams and business stakeholders without direct reporting authority.</li><li>Strong analytical and problem-solving skills, with the ability to assess complex SAP technical designs, identify risks, and recommend practical improvements.</li><li>Clear communication and presentation skills, with the ability to explain SAP technical topics to technical, business, audit, and management stakeholders.</li><li>Good planning and prioritization skills, with the ability to balance business urgency, risk, compliance, technical impact, and operational stability.</li><li>Forward-thinking mindset, with the ability to promote continuous improvement, standardization, resilience, and future-ready SAP technical practices.</li><li>Strong accountability mindset and business results orientation, with focus on secure, compliant, supportable, and business-aligned SAP solutions.</li><li>Customer-focused approach, with the ability to maintain constructive relationships with internal teams, SAP, vendors, and business users.</li><li>Strong understanding of SAP technical architecture, SAP S/4HANA landscapes, the SAP RISE operating model, SAP-managed service responsibilities, and SAP technical components relevant to enterprise environments.</li><li>Working knowledge of SAP technologies such as ABAP, Fiori/UI5, integration tools, BW/BI, SAP Basis concepts, and cloud/private cloud services sufficient to review technical designs and identify key risks.</li><li>Ability to review SAP technical specifications, solution designs, and change proposals for alignment with clean-core principles, approved extensibility patterns, security-by-design, performance, resilience, and operational supportability.</li><li>Good understanding of SAP security and compliance concepts, including access governance, privileged access, technical/generic users, segregation of duties, logging, monitoring, auditability, and vulnerability remediation.</li><li>Practical understanding of SAP integration and interface concepts, including data flow, interface monitoring, error handling, security, and ownership clarity across integration touchpoints.</li><li>Ability to identify SAP technical risks and recommend practical mitigation actions covering integration impact, compliance, performance, resilience, and supportability.</li></ul><p></p></section>
<p>To support the Head of Legal and Compliance across the Company's legal, regulatory, and governance affairs including legal research, drafting, transaction support, and records management and to lead the design, implementation, and day-to-day monitoring of the Company's legal compliance program, ensuring the Company's adherence to applicable laws, regulations, internal policies, and the Shareholders' Agreement.</p><p><strong>Key Responsibilities and Accountabilities</strong></p><p><strong>Legal Advisory and Research Support</strong></p><ul><li>Provides legal research and preliminary advice on corporate, commercial, tender, employment, and other matters, escalating complex or high-risk questions to the Head of Legal and Compliance.</li><li>Conducts legal research on Omani and GCC laws, regulations, and market practices relevant to the Company's business and investments.</li></ul><p><strong>Contracts and Transaction Support</strong></p><ul><li>Drafts, reviews, and proofreads NDAs, MoUs, contracts, and other legal documents at various stages of investment.</li><li>Supports the legal due diligence of target companies, including document collection, review, and preparation of due diligence summaries.</li><li>Supports the legal aspects of establishing new companies and subsidiaries, including preparation of incorporation documents, board resolutions, proxy forms, and powers of attorney.</li></ul><p><strong>Legal Records and Corporate Documentation</strong></p><ul><li>Maintains, organises, and updates the Company's legal records and contracts database (founding documents, commercial registrations, authorised signatories, lists of directors, minutes, and other official records).</li><li>Monitors and ensures timely renewal of commercial registrations, licences, and other statutory filings.</li><li>Reviews translation of documents (Arabic / English) and ensures accuracy and consistency of legal terminology.</li></ul><p><strong>Compliance Program Leadership</strong></p><ul><li>Develops, implements, and monitors the Company's legal compliance program.</li><li>Monitors operational processes and procedures including through the Company's compliance management platform to ensure adherence to applicable laws, regulations, internal policies, and the Shareholders' Agreement.</li><li>Conducts regular compliance risk assessments, internal reviews, and audits, and follows up on the closure of corrective actions.</li><li>Reviews and updates compliance policies and procedures periodically to reflect current laws and Company practices.</li></ul><p><strong>Regulatory Monitoring and AML / KYC</strong></p><ul><li>Tracks new laws, regulations, and amendments relevant to the Company's business, and prepares regulatory update summaries for the Head of Legal and Compliance and Management.</li><li>Performs KYC / AML screening and due diligence checks on counterparties, and escalates red flags in line with the Company's AML policies.</li></ul><p><strong>Reporting and Registers</strong></p><ul><li>Maintains compliance registers and records.</li><li>Prepares clear and concise compliance reports and dashboards for the Management.</li></ul><p><strong>Training, Awareness and Stakeholder Engagement</strong></p><ul><li>Trains and raises staff awareness on compliance policies, procedures, and regulatory changes.</li><li>Liaises with external legal consultants, government authorities, and regulators.</li><li>Performs any other tasks delegated as and when required.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications and Experience</strong></p><p><strong>Minimum Qualifications</strong></p><ul><li>Bachelor's Degree in Law or a related field.</li><li>A professional certification in compliance or AML (e.g., ACAMS, ICA) is an added advantage.</li></ul><p><strong>Professional Experience</strong></p><ul><li>Minimum of 5 years of experience in legal and/or compliance roles, preferably within investment, financial services, or a corporate environment.</li><li>Working knowledge of Omani commercial law and corporate governance, with exposure to AML policy and risk management considered an advantage.</li><li>Proficiency in Arabic and English (spoken and written).</li></ul><p><strong>Communication and Working Relationships</strong></p><ul><li><strong>Internal</strong></li><ul><li>Head of Legal and Compliance for day-to-day supervision, legal assignments, escalation of compliance matters, and review of outputs.</li><li>Senior Management for compliance reporting and updates on regulatory matters.</li><li>All departments for compliance monitoring, policy guidance, and contract / documentation support.</li></ul><li><strong>External</strong></li><ul><li>Regulatory bodies and government authorities for filings, renewals, and compliance matters.</li><li>External legal consultants and advisors for coordination on legal assignments.</li><li>Counterparties and business partners for KYC / AML documentation and due diligence.</li><li>External auditors for providing compliance records and supporting reviews.</li></ul></ul><p>The job holder may be required to undertake additional responsibilities depending on Management and Business requirements.</p>
<p><h4>Position summary</h4>
<p>Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash, and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers.</p>
<p>Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow up and resolve past due accounts and vendor invoices until payment in full is received or resolved.</p>
<p>Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Report work-related accidents or other injuries immediately upon occurrence to manager or supervisor.</p>
<p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.</p>
<p>Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> At least 1 year of related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash, and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers.</p>
<p>Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow up and resolve past due accounts and vendor invoices until payment in full is received or resolved.</p>
<p>Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Report work-related accidents or other injuries immediately upon occurrence to manager or supervisor.</p>
<p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.</p>
<p>Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> At least 1 year of related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">The Electrician Helper is responsible for the inspection, maintenance and field repair of all electrical equipment on the rig, logistics equipment and camp in accordance with Nabors Rig Management System (RMS). <br> Nabors is a leading provider of advanced technology for the energy industry. With operations in about 20 countries, Nabors has established a global network of people, technology and equipment to deploy solutions that deliver safe, efficient and responsible hydrocarbon production. By leveraging its core competencies, particularly in drilling, engineering, automation, data science and manufacturing, Nabors aims to innovate the future of energy and enable the transition to a lower carbon world. 0-2 years of experience with equipment similar to that used on the rig being assigned to, with a minimum of 12 months experience with drive systems, if the rig is so equipped, is preferred. Experience with USCG regulations on the electrical systems and wiring requirements if the assigned rig is a MODU classed unit. Ability to wear respiratory protective devices. <br> To ensure that all operation of electrical equipment is carried out in a safe manner and in accordance with the manufacturers specifications To maintain all electrical equipment on the rig and camp in accordance with Nabors planned maintenance system and to manufacturers specifications To carry out unscheduled repairs to electrical equipment at the rig site and on the camp To liaise with the Rig Manager, Driller and Rig Mechanic to schedule major overhauls of rig equipment To ensure the availability of adequate spare parts for electrical equipment through the inventory system, both for routine maintenance and to cover unscheduled maintenance or replacements Personally responsible for own safety and conducting one s self to the standards of Nabors Policies and Procedures Carry out all duties in the safest possible manner and ensure that personal protective equipment (PPE) is used correctly Take personal responsibility for, and demonstrate leadership in HSE. Play a leading role in safety meetings and the safety program Supervise the activities of the Rig Welder and Motorman Enact the planned maintenance program for rig and camp electrical equipment and instrumentation Work with the Driller and other crew members to ensure that the rig is operated in accordance within the design parameters and in conformance with all aspects of Nabors RMS Conduct visual, and where possible functional, inspections of equipment both prior to use and at periodic intervals and in particular after rig moves and rig-up Take responsibility for planned maintenance, certification, record-keeping and reporting Maintain all required records, documentation and certification of electrical equipment on the rig and camp and produce accurate and timely reports on usage of such equipment Maintain and update all electrical drawings and wiring diagrams Ensure that lock-out and tag-out procedures are fully complied with at rig site and campsite Supervise the dismantling, packaging and preparation of electrical equipment for rig moves, including re-assembly at new locations Establish a culture of continuous improvement in operations and demonstrate results in this regard. Work with the other members of the rig crew to develop improved practices which will positively impact on rig performance Maintain, jointly with the Rig Mechanic, all rig instrumentation Manage, in conjunction with the Warehouseman, the inventory of spares and replacement parts for Electrical Equipment and initiate material requests and material transfers as required Maintain the cleanliness of the SCR house and integrity of the electrical control equipment therein Make recommendations for improved practices Prepare the rig and camp equipment for stacking out, when required, in accordance with the provisions of the RMS and contribute to preparation of the stack out report Make provisions for electrical supplies and instrumentation to meet third party service companies requirements at rig site and provide emergency repairs to their equipment where possible Provide on-the-job training for Electrical Helpers Maintain the validity of personal certification and training<br></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>JOB CONTENT</strong> </p>
<p>To support the design, analysis, optimization, and continuous improvement of end-to-end customer journeys across all customer segments and touchpoints. The role is responsible for identifying customer pain points, mapping customer interactions, improving service experiences, and driving customer-centric process enhancements that contribute to increased customer satisfaction, operational efficiency, and digital adoption</p>
<p> </p>
<p> <strong>2. Duties and Responsibilities</strong> </p>
<p>Strategic:</p>
<ol>
<li>Support the implementation of the Bank s customer journey management framework and customer experience strategy.</li>
<li>Participate in customer journey mapping initiatives across all customer segments, products, and services.</li>
<li>Support the identification of strategic customer pain points and opportunities for journey enhancement.</li>
<li>Contribute to customer-centric transformation initiatives aimed at improving customer satisfaction and operational efficiency.</li>
<li>Benchmark customer journey management practices against industry best practices and leading financial institutions.</li>
</ol>
<p>Operational:</p>
<ol>
<li>Develop and maintain end-to-end customer journey maps covering customer interactions across physical, digital, and assisted channels.</li>
<li>Analyze customer journeys to identify bottlenecks, service gaps, process inefficiencies, and customer effort drivers.</li>
<li>Conduct customer journey workshops with business units and stakeholders to understand customer needs and expectations.</li>
<li>Monitor journey performance metrics including turnaround times, customer effort scores, digital adoption rates, and customer satisfaction indicators.</li>
<li>Work closely with Voice of Customer, Digital Experience, Contact Center, and Customer Complaints teams to identify opportunities for journey improvements.</li>
<li>Support redesign initiatives aimed at simplifying customer processes and improving service delivery.</li>
<li>Track and monitor implementation of customer journey improvement initiatives across business units.</li>
<li>Prepare journey analytics reports, dashboards, presentations, and recommendations for management review.</li>
<li>Support customer experience maturity assessments and journey governance activities.</li>
<li>Collaborate with Digital Transformation and IT teams to ensure customer-centric design principles are embedded in digital solutions and platforms.</li>
<li>Support process improvement initiatives that contribute to reducing turnaround times, improving service quality, and enhancing customer satisfaction.</li>
<li>Maintain customer journey repositories, documentation, standards, and templates.</li>
<li>Perform any other relevant task assigned from time to time by the Head of Customer Experience.</li>
</ol>
<p>People:</p>
<ol>
<li>Promote customer-centric thinking and journey-based decision-making across the organization.</li>
<li>Support customer journey awareness and capability-building initiatives.</li>
<li>Contribute to knowledge sharing and dissemination of customer journey best practices.</li>
</ol>
<p> </p>
<p> <strong>KEY INTERACTIONS</strong> </p>
<p> </p>
<p>1. Internal</p>
<p> </p>
<p> Head of Customer Experience</p>
<p> </p>
<p> Manager Customer Experience Center</p>
<p> </p>
<p> Specialist Voice of Customer</p>
<p> </p>
<p> Specialist Digital Experience</p>
<p> </p>
<p> Contact Center Team</p>
<p> </p>
<p> Customer Complaints Team</p>
<p> </p>
<p> Digital Transformation</p>
<p> </p>
<p> Information Technology</p>
<p> </p>
<p> Operations</p>
<p> </p>
<p> Product Development Teams</p>
<p> </p>
<p> All Business Units and Branches</p>
<p> </p>
<p> Human Capital (for CX initiatives)</p>
<p> </p>
<p> As per operational activities</p>
<p> </p>
<p>2. External</p>
<p> </p>
<p> Customers</p>
<p> </p>
<p> Customer Experience Consultants</p>
<p> </p>
<p> Research and Survey Providers</p>
<p> </p>
<p> Technology Vendors</p>
<p> </p>
<p> Service Design Partners</p>
<p> </p>
<p> As part of operational activities</p>
<p> </p>
<p>3. Level of external interaction</p>
<p> </p>
<p> This position requires a medium level of external interaction</p>
<p> </p>
<p> <strong>MINIMUM EDUCATION, QUALIFICATIONS & SKILLS</strong> </p>
<p> </p>
<p>Education:</p>
<p> </p>
<p>Bachelor's Degree in Business Administration, Customer Experience, Marketing, Industrial Engineering, Service Design, Banking, or related discipline.</p>
<p> </p>
<p>Experience:</p>
<p> </p>
<p>4 6 years of relevant experience in customer experience, customer journey management, process improvement, service design, business analysis, operations excellence, or related fields.</p>
<p> </p>
<p> <strong>Special Skills & Knowledge:</strong> </p>
<p> </p>
<p> Knowledge of Customer Journey Mapping methodologies and tools.</p>
<p> </p>
<p> Understanding of Customer Experience principles and best practices.</p>
<p> </p>
<p> Experience in process mapping, service design, and customer-centric transformation initiatives.</p>
<p> </p>
<p> Strong analytical and problem-solving skills.</p>
<p> </p>
<p> Knowledge of customer research and customer behavior analysis techniques.</p>
<p> </p>
<p> Experience with customer experience metrics including NPS, CSAT, CES, and customer effort measures.</p>
<p> </p>
<p> Strong facilitation, presentation, and stakeholder management skills.</p>
<p> </p>
<p> Proficiency in Microsoft Office applications and reporting tools such as Power BI.</p>
<p> </p>
<p>Business Understanding:</p>
<p> </p>
<p> This position requires a medium level of business understanding</p>
<p> </p>
<p> <strong>ADDITIONAL QUALIFICATION /CERTIFICATION REQUIRED</strong> </p>
<p> </p>
<p>Professional certifications in Customer Experience, Service Design, Business Process Management, Lean Six Sigma, or related disciplines are preferred.</p>
<p> </p>
<p>HEALTH, SAFETY AND ENVIRONMENT</p>
<p> </p>
<p> This position follows all the HSE procedures as set by the company</p>
<p> </p>
<p>KEY COMPETENCIES</p>
<p> Customer Centricity</p>
<p> </p>
<p> Analytical Thinking</p>
<p> </p>
<p> Process Improvement</p>
<p> </p>
<p> Problem Solving</p>
<p> </p>
<p> Stakeholder Management</p>
<p> </p>
<p> Communication Skills</p>
<p> </p>
<p> Innovation</p>
<p> </p>
<p> Collaboration</p>
<p> </p>
<p> Continuous Improvement</p>
<p> </p>
<p> Results Orientation</p>
<p> </p>
<p>WORK ENVIRONMENT</p>
<p> </p>
<p> This position enjoys working in a comfortable airconditioned office</p></div></section>
<p><h4>About us</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.<br>
Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<h4>About the role</h4>
<p>A career within Risk Consulting services will provide you with the opportunity to gain an understanding of an organisation’s objectives, regulatory and risk management environment, and the diverse needs of their critical stakeholders.<br>
Our purpose is to build trust in society and solve important problems. Therefore, our Risk Consulting practice focuses on helping organisations review and strengthen every aspect of their business, from people to performance, systems to strategy, and business planning to business resilience.<br>
Our Risk Consulting practice provides a wide range of services and business advice that is not limited to Internal Audit, Enterprise Risk Management, Policies and Procedures, Governance, Internal Control over Financial Reporting, Process Intelligence, Compliance as well as Technology Risk.</p>
<h4>What is expected from you?</h4>
<ul>
<li>As a Senior Associate, you will be reporting to Managers and higher grades, working as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.</li>
<li>Leveraging your skills and experience to become a trusted advisor to your clients on topics of risk and internal controls.</li>
<li>Engaging and dealing with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs.</li>
<li>Working with clients to improve their internal control maturity and to help them in mitigating the risks they face by developing internal audit and risk management strategies to strengthen their existing controls and processes.</li>
<li>Identifying key risks, defining the audit methodology, and process improvement by understanding the client’s objectives, risks, control frameworks, systems and regulatory environments.</li>
<li>Building and maintaining meaningful relationships with clients, and taking part in researching and identifying opportunities on new or existing clients.</li>
<li>Developing internal and external relationships and reflecting PwC values in your day-to-day work when working in diverse teams.</li>
<li>Managing the engagement budget and economics.</li>
<li>Managing teams and the communication with the clients and stakeholders.</li>
<li>Helping clients navigate an evolving risk landscape by developing and executing test plans, identifying control effectiveness and improvements and reporting these to clients in an impactful way.</li>
<li>Providing on-ground support for the planning, implementation and administration of the clients’ Internal Audit Plan.</li>
<li>Working on Internal Audit engagements focusing on compliance, financial and operational related audits.</li>
<li>Conducting testing to evaluate the adequacy of the design and operating effectiveness of internal controls.</li>
<li>Drafting the audit findings, the related impact, potential risks, and recommendations.</li>
<li>Innovating and helping further develop our service offerings related to internal audit, risk and controls.</li>
<li>Planning and executing the engagements effectively to ensure completion of the projects within budgeted time and cost.</li>
<li>Assisting our clients in the deployment and development of their internal audit and internal control function.</li>
<li>Studying business functions, gathering information, evaluating output requirements and formats.</li>
<li>Reviewing the work of the associate levels and providing them on-job training, coaching and constructive feedback to help them grow.</li>
<li>Ensuring adherence to compliance, quality and independence matters.</li>
<li>Commitment to continuous education and digital upskilling.</li>
<li>Performing other procedures as necessary to support issuance of the assurance deliverables.</li>
</ul>
<h4>What will you bring?</h4>
<ul>
<li>You are ambitious and utilise opportunities to grow and develop.</li>
<li>A degree in Accounting, Finance, Risk Management, Governance, Industrial Engineering, or any related discipline.</li>
<li>Completed or pursuing a professional qualification, such as CIA, CPA, CRMA, CFE, CGRCP, PMP, or CMA is a plus.</li>
<li>Progressive experience at the Senior Associate level or at least 3-6 years working in internal audit preferably in one of the big four professional services firms.</li>
<li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment.</li>
<li>Strong report writing and analytical skills.</li>
<li>Bilingual proficiency in Arabic and English (oral and written).</li>
<li>Business development and client relationship building skills.</li>
<li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team.</li>
<li>Demonstrating strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client or manager.</li>
<li>Having a background in governance, risk management, and compliance with an up-to-date understanding of issues facing businesses and how to influence client conversations.</li>
<li>Experienced in assessment and testing of design and effectiveness of business controls.</li>
<li>Project management skills and ability to lead engagements from end to end and working directly with the partner and manager on the account.</li>
<li>Knowledge in any audit technologies, and experience using data analytics tools is a plus.</li>
<li>Commitment to valuing differences and working alongside diverse people and perspectives.</li>
<li>Ability and willingness to travel frequently within the Middle East and worldwide where the project dictates.</li>
</ul></p><p></p>
<p><h4>About us</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.<br>
Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<h4>About the role</h4>
<p>A career within Risk Consulting services will provide you with the opportunity to gain an understanding of an organisation’s objectives, regulatory and risk management environment, and the diverse needs of their critical stakeholders.<br>
Our purpose is to build trust in society and solve important problems. Therefore, our Risk Consulting practice focuses on helping organisations review and strengthen every aspect of their business, from people to performance, systems to strategy, and business planning to business resilience.<br>
Our Risk Consulting practice provides a wide range of services and business advice that is not limited to Internal Audit, Enterprise Risk Management, Policies and Procedures, Governance, Internal Control over Financial Reporting, Process Intelligence, Compliance as well as Technology Risk.</p>
<h4>What is expected from you?</h4>
<ul>
<li>As a Senior Associate, you will be reporting to Managers and higher grades, working as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.</li>
<li>Leveraging your skills and experience to become a trusted advisor to your clients on topics of risk and internal controls.</li>
<li>Engaging and dealing with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs.</li>
<li>Working with clients to improve their internal control maturity and to help them in mitigating the risks they face by developing internal audit and risk management strategies to strengthen their existing controls and processes.</li>
<li>Identifying key risks, defining the audit methodology, and process improvement by understanding the client’s objectives, risks, control frameworks, systems and regulatory environments.</li>
<li>Building and maintaining meaningful relationships with clients, and taking part in researching and identifying opportunities on new or existing clients.</li>
<li>Developing internal and external relationships and reflecting PwC values in your day-to-day work when working in diverse teams.</li>
<li>Managing the engagement budget and economics.</li>
<li>Managing teams and the communication with the clients and stakeholders.</li>
<li>Helping clients navigate an evolving risk landscape by developing and executing test plans, identifying control effectiveness and improvements and reporting these to clients in an impactful way.</li>
<li>Providing on-ground support for the planning, implementation and administration of the clients’ Internal Audit Plan.</li>
<li>Working on Internal Audit engagements focusing on compliance, financial and operational related audits.</li>
<li>Conducting testing to evaluate the adequacy of the design and operating effectiveness of internal controls.</li>
<li>Drafting the audit findings, the related impact, potential risks, and recommendations.</li>
<li>Innovating and helping further develop our service offerings related to internal audit, risk and controls.</li>
<li>Planning and executing the engagements effectively to ensure completion of the projects within budgeted time and cost.</li>
<li>Assisting our clients in the deployment and development of their internal audit and internal control function.</li>
<li>Studying business functions, gathering information, evaluating output requirements and formats.</li>
<li>Reviewing the work of the associate levels and providing them on-job training, coaching and constructive feedback to help them grow.</li>
<li>Ensuring adherence to compliance, quality and independence matters.</li>
<li>Commitment to continuous education and digital upskilling.</li>
<li>Performing other procedures as necessary to support issuance of the assurance deliverables.</li>
</ul>
<h4>What will you bring?</h4>
<ul>
<li>You are ambitious and utilise opportunities to grow and develop.</li>
<li>A degree in Accounting, Finance, Risk Management, Governance, Industrial Engineering, or any related discipline.</li>
<li>Completed or pursuing a professional qualification, such as CIA, CPA, CRMA, CFE, CGRCP, PMP, or CMA is a plus.</li>
<li>Progressive experience at the Senior Associate level or at least 3-6 years working in internal audit preferably in one of the big four professional services firms.</li>
<li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment.</li>
<li>Strong report writing and analytical skills.</li>
<li>Bilingual proficiency in Arabic and English (oral and written).</li>
<li>Business development and client relationship building skills.</li>
<li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team.</li>
<li>Demonstrating strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client or manager.</li>
<li>Having a background in governance, risk management, and compliance with an up-to-date understanding of issues facing businesses and how to influence client conversations.</li>
<li>Experienced in assessment and testing of design and effectiveness of business controls.</li>
<li>Project management skills and ability to lead engagements from end to end and working directly with the partner and manager on the account.</li>
<li>Knowledge in any audit technologies, and experience using data analytics tools is a plus.</li>
<li>Commitment to valuing differences and working alongside diverse people and perspectives.</li>
<li>Ability and willingness to travel frequently within the Middle East and worldwide where the project dictates.</li>
</ul></p><p></p>
<p>Lead and manage the team and activities for IT Operations at OQ8, under delegated authority from VP, IDS & Facility as owner of IT Operations standards & solutions for OQ8, through: </p><p>Lead the Help Desk and End User Support </p><p>Lead the IT Service Management </p><p>Lead the IT Infrastructure & Cloud </p><p>Lead IT Back office & Demand </p><p>Lead SAP support services </p><p>The position will act in accordance with the OQ8 s Mission, Vision, Values & Strategies, as well as, policies, guidelines and standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives. Main Accountabilities:</p><p>Manage day-to-day IT operation services </p><p>Ensure that transitioned services have been developed to meet Operational and Service Level Requirements </p><p>Monitor, measure, report and review current performance of services and components in the enterprise IDS environment and ensure IDS capacity meets business needs </p><p>Maintain a single source of consistent information on all IDS services delivered to the business Units / functions (active and dormant services) </p><p>Plan, direct and coordinate operations of the Service Desk and End User Support for OQ8 </p><p>Assess and evaluate change requests and ensure proposed changes are implemented with minimum disruption of services being delivered </p><p>Plan and oversee the successful roll-out of IDS service changes into the live environment </p><p>Ensure Configuration Items are identified, accounted, reported, verified and audited. </p><p>Manage and support live application & database technical environment on a day-to-day basis </p><p>Implementation, operational management and ownership of all technical security areas </p><p>Enforce information security procedures & compliance across IT systems & services </p><p>Ensure that practices and procedures are in place to recover technology infrastructure in the event of a disaster </p><p>Oversee the successful roll-out of IT operations projects </p><p>Manage service providers and monitor SLA compliance to ensure effective service delivery and timely resolution of operational issues. </p><p>Prepare and present regular IDS performance reports covering service levels, incidents, capacity, risks, and improvement actions. </p><p>Manage IDS demand, portfolio planning, and technology roadmap execution in alignment with business priorities and enterprise architecture. </p><p>Oversee IDS back-office operations, budget management, procurement, contracts, and financial governance. </p><p>Oversaw daily SAP operations, addressing system issues promptly to minimize business disruption </p><p>Lead and govern SAP support services to ensure reliable, secure and business-aligned service delivery. </p><p>Key interactions </p><p>Internal: all OQ8 Functions </p><p>External: Staffing specialized Contractors, Vendors & Suppliers Notable working conditions: office-based environment with intensive computer screen use and occasional visits to operational sites.</p><p><strong>Desired Candidate Profile</strong></p><p>Education requirements Bachelor s degree in IT, computer science, Engineering or relent field. Background and experience Competencies and skills </p><p>14 years of relevant experience </p><p>Experience in IT Operations (systems analysis, networks, Data Centre, IPT, MS, platforms, tools and technologies relevant to infrastructure development inclusive of 5 years experience in a similar IT environment within a large industrial organization, preferably in the Oil and Gas industry) </p><p>Experience of leading cross functional teams delivering IT service and managing IT service </p><p>Experience of working with multiple third-party vendors </p><p>Preferred certifications: Industry certification in IT infrastructure (e.g. CCNP, AWS, CompTIA, DCDC, MCSE, etc.), IT Service Management (e.g. ITIL, etc.) </p><p>Proven experience in managing SAP application support, IT service delivery, demand management, project portfolios, and vendor-managed services. </p><p>Strong experience in budgeting, procurement, contract management, and governance within a complex enterprise environment. </p><p>Exposure to SAP S/4HANA, SAP SuccessFactors, SAP Fiori, SAP BTP/CPI, and enterprise application ecosystems is highly desirable. </p><p>Soft & Leadership: </p><p>People Leadership / People Management </p><p>Effective communication and interpersonal skills </p><p>A highly analytical and strategic thinker </p><p>Ability to manage and direct activities of others in a multi-project environment </p><p>Ability to build, maintain and extend relationships across the organization </p><p>A strong entrepreneurial flair and commercial acumen </p><p>Ability to perform business and process analysis </p><p>Understanding and experience in administration of large scale networks </p><p>Excellent problem-solving, Analytical and organisational skills </p><p>Technical: </p><p>Proficiency in M/S Office. </p><p>Projects management </p><p>QA / QC Knowledge. </p><p>Contract Administration (Development / Review). </p><p>Structured System Analysis, System Design </p><p>HP networks, Cisco networks. </p><p>Strong knowledge of Data Centre & advanced technical infrastructure skills </p><p>Excellent Project management skills </p><p>Working knowledge of best practices in information technology management and ability to work to a high degree of accuracy </p><p>SAP AMS Vendor Management & SLA Governance </p><p>Budget Planning, Financial Control & Cost Management </p><p>Procurement, Contract & Commercial Management </p><p>Demand Management & Portfolio Governance </p>
<p>Lead and manage the team and activities for IT Operations at OQ8, under delegated authority from VP, IDS & Facility as owner of IT Operations standards & solutions for OQ8, through:</p><p>Lead the Help Desk and End User Support</p><p>Lead the IT Service Management</p><p>Lead the IT Infrastructure & Cloud</p><p>Lead IT Back office & Demand</p><p>Lead SAP support services</p><p>The position will act in accordance with the OQ8 s Mission, Vision, Values & Strategies, as well as, policies, guidelines and standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</p><p><strong>Main Accountabilities:</strong></p><ul><li>Manage day-to-day IT operation services</li><li>Ensure that transitioned services have been developed to meet Operational and Service Level Requirements</li><li>Monitor, measure, report and review current performance of services and components in the enterprise IDS environment and ensure IDS capacity meets business needs</li><li>Maintain a single source of consistent information on all IDS services delivered to the business Units / functions (active and dormant services)</li><li>Plan, direct and coordinate operations of the Service Desk and End User Support for OQ8</li><li>Assess and evaluate change requests and ensure proposed changes are implemented with minimum disruption of services being delivered</li><li>Plan and oversee the successful roll-out of IDS service changes into the live environment</li><li>Ensure Configuration Items are identified, accounted, reported, verified and audited.</li><li>Manage and support live application & database technical environment on a day-to-day basis</li><li>Implementation, operational management and ownership of all technical security areas</li><li>Enforce information security procedures & compliance across IT systems & services</li><li>Ensure that practices and procedures are in place to recover technology infrastructure in the event of a disaster</li><li>Oversee the successful roll-out of IT operations projects</li><li>Manage service providers and monitor SLA compliance to ensure effective service delivery and timely resolution of operational issues.</li><li>Prepare and present regular IDS performance reports covering service levels, incidents, capacity, risks, and improvement actions.</li><li>Manage IDS demand, portfolio planning, and technology roadmap execution in alignment with business priorities and enterprise architecture.</li><li>Oversee IDS back-office operations, budget management, procurement, contracts, and financial governance.</li><li>Oversaw daily SAP operations, addressing system issues promptly to minimize business disruption</li><li>Lead and govern SAP support services to ensure reliable, secure and business-aligned service delivery.</li></ul><p><strong>Key interactions</strong></p><ul><li>Internal: all OQ8 Functions</li><li>External: Staffing specialized Contractors, Vendors & Suppliers</li></ul><p><strong>Notable working conditions:</strong> office-based environment with intensive computer screen use and occasional visits to operational sites.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in IT, computer science, Engineering or relent field.</li><li>14 years of relevant experience</li><li>Experience in IT Operations (systems analysis, networks, Data Centre, IPT, MS, platforms, tools and technologies relevant to infrastructure development inclusive of 5 years experience in a similar IT environment within a large industrial organization, preferably in the Oil and Gas industry)</li><li>Experience of leading cross functional teams delivering IT service and managing IT service</li><li>Experience of working with multiple third-party vendors</li><li>Proven experience in managing SAP application support, IT service delivery, demand management, project portfolios, and vendor-managed services.</li><li>Strong experience in budgeting, procurement, contract management, and governance within a complex enterprise environment.</li><li>Exposure to SAP S/4HANA, SAP SuccessFactors, SAP Fiori, SAP BTP/CPI, and enterprise application ecosystems is highly desirable.</li><li>People Leadership / People Management</li><li>Effective communication and interpersonal skills</li><li>A highly analytical and strategic thinker</li><li>Ability to manage and direct activities of others in a multi-project environment</li><li>Ability to build, maintain and extend relationships across the organization</li><li>A strong entrepreneurial flair and commercial acumen</li><li>Ability to perform business and process analysis</li><li>Understanding and experience in administration of large scale networks</li><li>Excellent problem-solving, Analytical and organisational skills</li><li>Proficiency in M/S Office.</li><li>Projects management</li><li>QA / QC Knowledge.</li><li>Contract Administration (Development / Review).</li><li>Structured System Analysis, System Design</li><li>HP networks, Cisco networks.</li><li>Strong knowledge of Data Centre & advanced technical infrastructure skills</li><li>Excellent Project management skills</li><li>Working knowledge of best practices in information technology management and ability to work to a high degree of accuracy</li><li>SAP AMS Vendor Management & SLA Governance</li><li>Budget Planning, Financial Control & Cost Management</li><li>Procurement, Contract & Commercial Management</li><li>Demand Management & Portfolio Governance</li></ul><p><strong>Preferred certifications:</strong> Industry certification in IT infrastructure (e.g. CCNP, AWS, CompTIA, DCDC, MCSE, etc.), IT Service Management (e.g. ITIL, etc.)</p>
<p><h4>About us</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p>
<h4>Line of service overview</h4>
<p>Our Middle East Assurance practice includes over 2,300 people based in 12 countries across the region and is part of PwC’s global network that is operating worldwide. PwC Middle East’s Assurance practice combines the right mix of human-led and tech-powered solutions to provide our clients with quality audits and other risk services that create confidence and impact in our region and across society.</p>
<h4>Business unit overview</h4>
<p>Core Assurance is a cornerstone of our Assurance practice, focused on delivering high-quality audits that build trust and drive sustained outcomes. Our teams apply deep technical expertise and leverage advanced digital tools to provide independent assurance over financial reporting. Through a human-led, tech-powered approach, we help clients meet regulatory requirements, enhance transparency, and strengthen stakeholder confidence, creating impact across industries and society.</p>
<h4>How you’ll contribute</h4>
<p>As an External Audit Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:</p>
<ul>
<li>Using your analytical skills to analyse the client's financial statements and ensure they adhere to financial regulations.</li>
<li>Examining financial and accounting records, other documents, and tangible items such as inventory, or plant and equipment.</li>
<li>Asking a range of questions – from formal written questions to informal oral questions – to a range of individuals at our client organisations.</li>
<li>Testing the client organisation's internal controls and processes.</li>
<li>Building trust and credibility with the clients by understanding their expectations and delivering high quality services.</li>
<li>Taking accountability for researching and understanding key facts on the client’s industry information before the engagement begins.</li>
<li>Communicating with the manager and/or partner in a timely manner with respect to engagement progress – risks, issues, variances from plan in terms of time, budget, etc.</li>
<li>Taking full ownership of external file completion.</li>
<li>Analysing engagement economics of self and field staff and explaining variances from the budgets.</li>
<li>Reviewing the work of the associate levels and providing them on-job training, coaching and timely constructive feedback to help them grow in their career.</li>
<li>Ensuring you are adhering to compliance with the risk, quality and independence matters.</li>
<li>Having an understanding in business development activities to help identify and research opportunities on new or existing clients along with building and maintaining strong relationships with clients.</li>
<li>Engaging and dealing effectively with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs.</li>
<li>Taking part in the digital initiatives and upskilling areas which aligns most with your team’s business needs.</li>
<li>Performing other procedures as necessary to support issuance of the assurance deliverables.</li>
</ul>
<h4>What you’ll bring</h4>
<p>You are ambitious and you utilise opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p>
<ul>
<li>A degree in accounting, finance or any other related academic major.</li>
<li>Completed or pursuing a professional qualification, such as ACCA, CA, ACA, CPA (preferably).</li>
<li>Progressive experience at the Senior Associate level working with a range of external audit clients in a Big 4 professional services firm.</li>
<li>Experience in auditing diverse range of industries.</li>
<li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment.</li>
<li>Bilingual proficiency in Arabic and English (oral and written) is a plus.</li>
<li>Business development and client relationship building skills.</li>
<li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team.</li>
<li>Excellent project management skills.</li>
<li>Knowledge in any audit technologies, and experience using data analytics tools is a plus.</li>
<li>Commitment to valuing differences and working alongside diverse people and perspectives.</li>
<li>Thorough technical skills and experience regarding applicable accounting reporting and auditing standards, with demonstrated exceptional performance.</li>
<li>Experience in the design of engagement procedures based on risk and materiality.</li>
<li>Previous experience in coaching and leading engagement teams.</li>
<li>Strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client or manager.</li>
</ul></p><p></p>
<p><h4>Established in the region for 40 years</h4>
<p>PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.</p>
<p>Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<p>A career within Risk Consulting services will provide you with the opportunity to gain an understanding of an organisation’s objectives, regulatory and risk management environment, and the diverse needs of their critical stakeholders.</p>
<p>Our purpose is to build trust in society and solve important problems. Therefore, our Risk Consulting practice focuses on helping organisations review and strengthen every aspect of their business, from people to performance, systems to strategy, and business planning to business resilience.</p>
<p>Our Risk Consulting practice provides a wide range of services and business advice that is not limited to Internal Audit, Enterprise Risk Management, Policies and Procedures, Governance, Internal Control over Financial Reporting, Process Intelligence, Compliance as well as Technology Risk.</p>
<h4>What is expected from you?</h4>
<p>As a Senior Associate, you will be reporting to Managers and higher grades, working as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your job duties will include but will not be limited to:</p>
<ul>
<li>Leveraging your skills and experience to become a trusted advisor to your clients on topics of risk and internal controls.</li>
<li>Engaging and dealing with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs.</li>
<li>Working with clients to improve their internal control maturity and to help them in mitigating the risks they face by developing internal audit and risk management strategies to strengthen their existing controls and processes.</li>
<li>Identifying key risks, defining the audit methodology, and process improvement by understanding the client’s objectives, risks, control frameworks, systems and regulatory environments.</li>
<li>Building and maintaining meaningful relationships with clients, and taking part in researching and identifying opportunities on new or existing clients.</li>
<li>Developing internal and external relationships and reflecting PwC values in your day-to-day work when working in diverse teams.</li>
<li>Managing the engagement budget and economics.</li>
<li>Managing teams and the communication with the clients and stakeholders; helping clients navigate an evolving risk landscape by developing and executing test plans, identifying control effectiveness and improvements, and reporting these to clients in an impactful way.</li>
<li>Providing on-ground support for the planning, implementation and administration of the clients’ Internal Audit Plan.</li>
<li>Working on Internal Audit engagements focusing on compliance, financial and operational related audits.</li>
<li>Conducting testing to evaluate the adequacy of the design and operating effectiveness of internal controls.</li>
<li>Drafting the audit findings, the related impact, potential risks, and recommendations.</li>
<li>Innovating and helping further develop our service offerings related to internal audit, risk and controls.</li>
<li>Planning and executing the engagements effectively to ensure completion of the projects within budgeted time and cost.</li>
<li>Assisting our clients in the deployment and development of their internal audit and internal control function.</li>
<li>Studying business functions, gathering information, evaluating output requirements and formats.</li>
<li>Reviewing the work of the associate levels and providing them on-the-job training, coaching and constructive feedback to help them grow.</li>
<li>Ensuring adherence to compliance, quality and independence matters.</li>
<li>Commitment to continuous education and digital upskilling.</li>
<li>Performing other procedures as necessary to support issuance of the assurance deliverables.</li>
</ul>
<h4>What will you bring?</h4>
<p>You are ambitious and you utilise opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p>
<ul>
<li>A degree in Accounting, Finance, Risk Management, Governance, Industrial Engineering, or any related discipline.</li>
<li>Completed or pursuing a professional qualification, such as CIA, CPA, CRMA, CFE, CGRC, PMP, or CMA is a plus.</li>
<li>Progressive experience at the Senior Associate level or at least 3-6 years working in internal audit preferably in one of the big four professional services firms.</li>
<li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment.</li>
<li>Strong report writing and analytical skills.</li>
<li>Bilingual proficiency in Arabic and English (oral and written).</li>
<li>Business development and client relationship building skills.</li>
<li>Willingness to challenge the norms and to create a cohesive and effective working team.</li>
<li>Demonstrating strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client or Manager.</li>
<li>Having a background in governance, risk management, and compliance with an up-to-date understanding of issues facing businesses and how to influence client conversations.</li>
<li>Experienced in assessment and testing of design and effectiveness of business controls.</li>
<li>Project management skills and ability to lead engagements from end to end and working directly with the partner and manager on the account.</li>
<li>Knowledge in any audit technologies and experience using data analytics tools is a plus.</li>
<li>Commitment to valuing differences and working alongside diverse people and perspectives.</li>
<li>Ability and willingness to travel frequently within the Middle East and worldwide where the project dictates.</li>
</ul></p><p></p>
<p><h4>About us</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.<br>
Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p>
<h4>Line of service overview</h4>
<p>Our Middle East Assurance practice includes over 2,300 people based in 12 countries across the region and is part of PwC’s global network that is operating worldwide. PwC Middle East’s Assurance practice combines the right mix of human-led and tech-powered solutions to provide our clients with quality audits and other risk services that create confidence and impact in our region and across society.</p>
<h4>Business unit overview</h4>
<p>Core Assurance is a cornerstone of our Assurance practice, focused on delivering high-quality audits that build trust and drive sustained outcomes.<br>
Our teams apply deep technical expertise and leverage advanced digital tools to provide independent assurance over financial reporting. Through a human-led, tech-powered approach, we help clients meet regulatory requirements, enhance transparency, and strengthen stakeholder confidence, creating impact across industries and society.</p>
<h4>How you’ll contribute</h4>
<p>As an External Audit Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:</p>
<ul>
<li>Using your analytical skills to analyse the client's financial statements and ensure they adhere to financial regulations.</li>
<li>Examining financial and accounting records, other documents, and tangible items such as inventory, or plant and equipment.</li>
<li>Asking a range of questions – from formal written questions to informal oral questions – to a range of individuals at our client organisations.</li>
<li>Testing the client organisation's internal controls and processes.</li>
<li>Building trust and credibility with the clients by understanding their expectations and delivering high quality services.</li>
<li>Taking accountability for researching and understanding key facts on the client’s industry information before the engagement begins.</li>
<li>Communicating with the manager and/or partner in a timely manner with respect to engagement progress – risks, issues, variances from plan in terms of time, budget, etc.</li>
<li>Taking full ownership of external file completion.</li>
<li>Analysing engagement economics of self and field staff and explaining variances from the budgets.</li>
<li>Reviewing the work of the associate levels and providing them on-job training, coaching and timely constructive feedback to help them grow in their career.</li>
<li>Ensuring adherence to compliance with risk, quality and independence matters.</li>
<li>Having an understanding in business development activities to help identify and research opportunities on new/existing clients along with building and maintaining strong relationships with clients.</li>
<li>Engaging and dealing effectively with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs.</li>
<li>Taking part in digital initiatives and upskilling areas which align most with your team’s business needs.</li>
<li>Performing other procedures as necessary to support issuance of the assurance deliverables.</li>
</ul>
<h4>What you’ll bring</h4>
<p>You are ambitious and you utilise opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p>
<ul>
<li>A degree in accounting, finance or any other related academic major.</li>
<li>Completed or pursuing a professional qualification, such as ACCA, CA, ACA, CPA (preferably).</li>
<li>Progressive experience at the Senior Associate level working with a range of external audit clients in a Big 4 professional services firm.</li>
<li>Experience in auditing diverse range of industries.</li>
<li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment.</li>
<li>Bilingual proficiency in Arabic and English (oral and written) is a plus.</li>
<li>Business development and client relationship building skills.</li>
<li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team.</li>
<li>Excellent project management skills.</li>
<li>Knowledge in any audit technologies, and experience using data analytics tools is a plus.</li>
<li>Commitment to valuing differences and working alongside diverse people and perspectives.</li>
<li>Thorough technical skills and experience regarding applicable accounting reporting and auditing standards, with demonstrated exceptional performance.</li>
<li>Experience in the design of engagement procedures based on risk and materiality.</li>
<li>Previous experience in coaching and leading engagement teams.</li>
<li>Strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client/manager.</li>
</ul></p><p></p>
<p><h4>About Us</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.</p>
<p>Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p>
<h4>Line of Service Overview</h4>
<p>Our Middle East Assurance practice includes over 2,300 people based in 12 countries across the region and is part of PwC’s global network that is operating worldwide. PwC Middle East’s Assurance practice combines the right mix of human-led and tech-powered solutions to provide our clients with quality audits and other risk services that create confidence and impact in our region and across society.</p>
<h4>Business Unit Overview</h4>
<p>Core Assurance is a cornerstone of our Assurance practice, focused on delivering high-quality audits that build trust and drive sustained outcomes.</p>
<p>Our teams apply deep technical expertise and leverage advanced digital tools to provide independent assurance over financial reporting. Through a human-led, tech-powered approach, we help clients meet regulatory requirements, enhance transparency, and strengthen stakeholder confidence, creating impact across industries and society.</p>
<h4>How you’ll contribute</h4>
<p>As an External Audit Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:</p>
<ul>
<li>Using your analytical skills to analyse the client's financial statements and ensure they adhere to financial regulations.</li>
<li>Examining financial and accounting records, other documents, and tangible items such as inventory, or plant and equipment.</li>
<li>Asking a range of questions – from formal written questions to informal oral questions – to a range of individuals at our client organisations.</li>
<li>Testing the client organisation's internal controls and processes.</li>
<li>Building trust and credibility with the clients by understanding their expectations and delivering high quality services.</li>
<li>Taking accountability for researching and understanding key facts on the client’s industry information before the engagement begins.</li>
<li>Communicating with the Manager and/or Partner in a timely manner with respect to engagement progress – risks, issues, variances from plan in terms of time, budget, etc.</li>
<li>Taking full ownership of external file completion.</li>
<li>Analysing engagement economics of self and field staff and explaining variances from the budgets.</li>
<li>Reviewing the work of the associate levels and providing them on-job training, coaching and timely constructive feedback to help them grow in their career.</li>
<li>Ensuring you are adhering to compliance with the risk, quality and independence matters.</li>
<li>Having an understanding in business development activities to help identify and research opportunities on new/existing clients along with building and maintaining strong relationships with clients.</li>
<li>Engaging and dealing effectively with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs.</li>
<li>Taking part in the digital initiatives and upskilling areas which aligns most with your team’s business needs.</li>
<li>Performing other procedures as necessary to support issuance of the assurance deliverables.</li>
</ul>
<h4>What you’ll bring</h4>
<p>You are ambitious and you utilise opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p>
<ul>
<li>A degree in accounting, finance or any other related academic major.</li>
<li>Completed or pursuing a professional qualification, such as ACCA, CA, ACA, CPA (preferably).</li>
<li>Progressive experience at the Senior Associate level working with a range of external audit clients in a Big 4 professional services firm.</li>
<li>Experience in auditing diverse range of industries.</li>
<li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment.</li>
<li>Bilingual proficiency in Arabic and English (oral and written) is a plus.</li>
<li>Business development and client relationship building skills.</li>
<li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team.</li>
<li>Excellent project management skills.</li>
<li>Knowledge in any audit technologies, and experience using data analytics tools is a plus.</li>
<li>Commitment to valuing differences and working alongside diverse people and perspectives.</li>
<li>Thorough technical skills and experience regarding applicable accounting reporting and auditing standards, with demonstrated exceptional performance.</li>
<li>Experience in the design of engagement procedures based on risk and materiality.</li>
<li>Previous experience in coaching and leading engagement teams.</li>
<li>Strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client/Manager.</li>
</ul>
<p>For further information, and to apply, please visit our website via the “Apply” button below.</p></p><p></p>
<p><h4>About Us</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.</p>
<p>Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p>
<h4>Line of Service Overview</h4>
<p>Our Middle East Assurance practice includes over 2,300 people based in 12 countries across the region and is part of PwC’s global network that is operating worldwide. PwC Middle East’s Assurance practice combines the right mix of human-led and tech-powered solutions to provide our clients with quality audits and other risk services that create confidence and impact in our region and across society.</p>
<h4>Business Unit Overview</h4>
<p>Core Assurance is a cornerstone of our Assurance practice, focused on delivering high-quality audits that build trust and drive sustained outcomes.</p>
<p>Our teams apply deep technical expertise and leverage advanced digital tools to provide independent assurance over financial reporting. Through a human-led, tech-powered approach, we help clients meet regulatory requirements, enhance transparency, and strengthen stakeholder confidence, creating impact across industries and society.</p>
<h4>How you’ll contribute</h4>
<p>As an External Audit Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:</p>
<ul>
<li>Using your analytical skills to analyse the client's financial statements and ensure they adhere to financial regulations.</li>
<li>Examining financial and accounting records, other documents, and tangible items such as inventory, or plant and equipment.</li>
<li>Asking a range of questions – from formal written questions to informal oral questions – to a range of individuals at our client organisations.</li>
<li>Testing the client organisation's internal controls and processes.</li>
<li>Building trust and credibility with the clients by understanding their expectations and delivering high quality services.</li>
<li>Taking accountability for researching and understanding key facts on the client’s industry information before the engagement begins.</li>
<li>Communicating with the Manager and/or Partner in a timely manner with respect to engagement progress – risks, issues, variances from plan in terms of time, budget, etc.</li>
<li>Taking full ownership of external file completion.</li>
<li>Analysing engagement economics of self and field staff and explaining variances from the budgets.</li>
<li>Reviewing the work of the associate levels and providing them on-job training, coaching and timely constructive feedback to help them grow in their career.</li>
<li>Ensuring you are adhering to compliance with the risk, quality and independence matters.</li>
<li>Having an understanding in business development activities to help identify and research opportunities on new/existing clients along with building and maintaining strong relationships with clients.</li>
<li>Engaging and dealing effectively with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs.</li>
<li>Taking part in the digital initiatives and upskilling areas which aligns most with your team’s business needs.</li>
<li>Performing other procedures as necessary to support issuance of the assurance deliverables.</li>
</ul>
<h4>What you’ll bring</h4>
<p>You are ambitious and you utilise opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p>
<ul>
<li>A degree in accounting, finance or any other related academic major.</li>
<li>Completed or pursuing a professional qualification, such as ACCA, CA, ACA, CPA (preferably).</li>
<li>Progressive experience at the Senior Associate level working with a range of external audit clients in a Big 4 professional services firm.</li>
<li>Experience in auditing diverse range of industries.</li>
<li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment.</li>
<li>Bilingual proficiency in Arabic and English (oral and written) is a plus.</li>
<li>Business development and client relationship building skills.</li>
<li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team.</li>
<li>Excellent project management skills.</li>
<li>Knowledge in any audit technologies, and experience using data analytics tools is a plus.</li>
<li>Commitment to valuing differences and working alongside diverse people and perspectives.</li>
<li>Thorough technical skills and experience regarding applicable accounting reporting and auditing standards, with demonstrated exceptional performance.</li>
<li>Experience in the design of engagement procedures based on risk and materiality.</li>
<li>Previous experience in coaching and leading engagement teams.</li>
<li>Strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client/Manager.</li>
</ul>
<p>For further information, and to apply, please visit our website via the “Apply” button below.</p></p><p></p>
<br><p>IT Program Manager to orchestrate a portfolio of interdependent projects toward strategic transformation objectives — program governance, benefits realization, enterprise vendor/MSA management, and Agile-at-scale transformation, reporting to the Senior Manager, Enterprise Program Delivery PMO.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p><p>Minimum 10–15 years in IT delivery, with 5+ years as a Program Manager on multi-million-dollar enterprise transformations</p><p><br></p><p>PMP or PRINCE2 required (baseline); PgMP/MSP highly preferred; SAFe Agilist/RTE crucial</p><p><br><br></p><p><strong>Thanks & Regards,</strong></p><p><br></p><p><strong>Aruna M</strong></p><p><strong>Senior Consultant - Recruitment</strong><br></p>
<br><p>IT Project Manager to lead end-to-end delivery of complex enterprise IT initiatives (infrastructure upgrades, software development, system integrations), managing scope, schedule, budget (CapEx/OpEx), vendors/SLAs, and stakeholder reporting up to C-level SteerCo. Reports to the Senior Manager, Enterprise Program Delivery PMO.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p><p>Minimum 6–10 years in IT project management, large-scale enterprise delivery</p><p>Active PMP or PRINCE2 Practitioner required; CSM/PMI-ACP/SAFe preferred</p><p><br><br><br></p><p><strong>Thanks & Regards,</strong></p><p><br></p><p><strong>Aruna M</strong></p><p><strong>Senior Consultant - Recruitment</strong></p><p><br></p>
<p>Responsible for the development of the Spa, fitness and Kids Club yearly budget. Responsible for re-forecasting of the budget as and when is necessary. Responsible for the financial performance of the spa and related departments. Responsible for the compilation of the Spa monthly profit and loss account and statistics. Review daily revenue updates on Spa revenue produced by Datavision daily and discuss with Hotel Manager during the weekly meetings. Establish strategies for achieving the targets. Regular review of therapist schedules, therapists and treatment room utilization in order to maximize yield potential of the Spa. Setting achievable goals for spa colleagues, to include both treatment and retail goals. Plan yearly Capex necessarily. Working closely with Director of Finance at all times. Support the Director of Finance in the hotel s overall financial performance. Control aspect of operational supplies and labor in the Spa & Wellness.</p><p>Develop Spa marketing plan and its activities together with the Director of Marketing Communications and be responsible for the execution of the plan. Responsible for the development of marketing strategies for the Spa & Wellness department. Develop the yearly event calendar with the Director of Marketing Communications. Working closely with the Director of Marketing Communications and the Public Relations Manager. Ensure regular market research/studies are being conducted to understand the market trends within Qatar and internationally. Liaison with other Spa Directors in the group to develop attractive group promotions. Attend sales calls as and when is necessary. Development of marketing strategies for the female and male hair and beauty salons, and Spa and Fitness.</p><p>Perform annual performance reviews, encouraging and coaching the development of all the colleagues in the Spa & Wellness division. Oversee the recruitment, induction, training development, appraisal and discipline of all spa & wellness colleagues. Enforce a clear understanding of colleagues rules is in accordance with the MOHG Human Resources Policies. Will be responsible for timely documentation and the discipline of the colleagues in accordance with progressive discipline procedures outlined in the Human Resources policy & procedure guide. Interview prospective candidates for various positions in the Spa & Wellness by following strict guidelines and criteria set up by Human Resource. Development of Human Resource strategy for recruitment and selection of colleagues. Career development programs for colleagues. Appropriate compensation and benefit packages for colleagues. Labor cost management. Community and sustainable programs.</p><p>Signoff on all Departmental Learning Checklists completed by Departmental Trainers to ensure that standards and procedures have been understood. Pass on any learned knowledge from shows or training, thereby being an avenue for industry information. Ensure that SOP s are continuously updated for all spa & wellness colleagues. Regular review of treatments and SOPs. Responsible for maintaining the high standard of treatment, service and attention to detail within the spa & wellness. Meet with all new heads of departments by providing a tour of the spa and explain the philosophy and culture of the Spa.</p><p>Responsible for the enforcement of all policies and objectives within the spa. Director of Spa & Wellness to take reservations as and when is necessary. Dealing with dissatisfied or disgruntled guests. Responsible for motivating retail sales. Assuring that mistakes mentioned are corrected and discuss procedures that were performed correctly. Regular daily walkthroughs of the Spa and Wellness areas to review all Standards and Procedures and operational status of the Spa & Wellness, including female and male salons. Reading through the many essentials e-mails that deal regarding spa, meetings, groups, and VIP s. Also, replying to guest, vendor, sales and colleague e-mails.</p><p>Ensure all the Occupational Health and Safety Policies and Procedures are in compliance with the Safe, Sound & Sustainable guidelines. Frequent checks of equipment and facilities to prevent loss of equipment due to negligence or wear and tear.</p><p>Prepare and present bi-monthly meeting for all Spa & Wellness colleagues. Minutes need to be provided to Human Resources and printed out to be available in the Spa office. Ensure that any colleagues, who were excused from the meeting, read the minutes. The following categories should also be discussed during this meeting: marketing, promotions, colleagues development, operations and finance. During briefings, ensure any issues are discussed and provide information of special attention guest and groups that may be in house. Review log of training completed by Departmental Trainers. Review monthly training schedules for all spa & wellness colleagues. Attending relevant meetings organized by other Department Heads. Conduct weekly meeting with Spa Treatment Manager and Spa Operations Manager Conduct weekly MOD meeting to discuss any operational issues</p><p>To deal with any problems, enquiries and complaints from spa & wellness guests and potential guests.</p><p>Review stock checks at the end of month for financial reports. Ensure that purchasing is aligned with budget. Product line selection with Spa Treatments Manager and Spa Operations Manager. Replacement of items due to wear and tear.</p><p>Special guests and VIP s with special needs. It is essential to keep abreast of any developments in the spa & wellness industry. Frequent competitor analysis is necessary. Strategic planning for assigned projects by organizing committees and following up with goals established on set time lines. Responsible for setting Spa s annual goals by January each year. Responsible for communicating this plan with Spa & Wellness colleagues. On occasion, it is necessary to determine contingency plans when business is exposed to unusual factors such as war, poor economy or natural disasters. To prepare reports for the Hotel Manager for the need for new developments or changes to existing policies or objectives to keep abreast of market developments and new projects/services available. Work with budget goals and spreadsheets by understanding desired service/retail percentages and overall cost management.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>