Management Information Systems - muscat Oman
1075 Jobs Found
<p><strong>Job Summary</strong></p><p>The Senior System Analyst will analyze business requirements, improve business processes,</p><p>coordinate with vendors, and ensure successful implementation of enterprise applications.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Gather and analyze business requirements.</li><li>Prepare BRD, FRD, and functional specifications.</li><li>Perform system and gap analysis.</li><li>Coordinate with vendors and manage system enhancements.</li><li>Lead UAT and support testing activities.</li><li>Resolve application issues and recommend improvements.</li><li>Prepare system documentation and user manuals.</li><li>Conduct end-user training and provide project updates.</li></ul><p> </p><p><strong>Qualification</strong></p><ul><li>Bachelor's Degree in Computer Science, Information Systems, Business Administration, Finance, or related field.</li><li>Master's Degree and professional certifications are preferred.</li></ul><p> </p><p><strong>Experience & Skills</strong></p><ul><li>Minimum 8 years as a System Analyst.</li><li>Experience with ERP/Financial and Taxation systems.</li><li>Strong SDLC, business analysis, UAT, documentation, Jira/Confluence, stakeholder management, communication, and analytical skills.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Senior Core Banking & Payment Systems Specialist is responsible for the administration, support, enhancement, testing, deployment, and continuous improvement of the Bank's Core Banking System (ICBS) and payment systems. The role acts as the primary liaison between business users, IT teams, vendors, and external stakeholders to ensure that all business requirements, system enhancements, regulatory changes, and technical updates are successfully implemented without impacting business operations. The incumbent will manage the full lifecycle of system changes, including requirement analysis, testing, quality assurance, deployment, production support, and vendor coordination for Core Banking, ACH, RTGS, VAT, ERP, and related integrated banking applications.</p><p><strong>2. Duties and Responsibilities</strong></p><p><strong>Core Banking System (ICBS) Management</strong></p><ul><li>Administer, support, and maintain the ICBS Core Banking System.</li><li>Act as the primary point of contact between the Bank and the Core Banking vendor for all technical and functional matters.</li><li>Gather, analyze, and document business requirements for new features, enhancements, and regulatory changes.</li><li>Translate business requirements into functional specifications and coordinate implementation with the vendor.</li><li>Review and validate vendor deliverables to ensure compliance with business requirements.</li><li>Monitor system performance and ensure high availability of Core Banking services.</li><li>Identify opportunities to optimize banking processes through standard ICBS functionalities.</li><li>Evaluate customization requests and recommend the most effective solution.</li></ul><p><strong>Change Management & System Enhancements</strong></p><ul><li>Manage all Core Banking system changes from requirement gathering through production deployment.</li><li>Coordinate the implementation of new functionalities, enhancements, fixes, and patches.</li><li>Ensure all requested changes are configured correctly and aligned with business requirements.</li><li>Conduct impact analysis for all proposed changes before implementation.</li><li>Ensure proper documentation of all system modifications and configurations.</li><li>Participate in Change Advisory Board (CAB) meetings and provide technical recommendations.</li></ul><p><strong>Testing & Quality Assurance</strong></p><ul><li>Deploy patches, upgrades, and enhancements in the test environment.</li><li>Prepare and execute functional, integration, regression, and user acceptance testing.</li><li>Validate that all requested changes function as expected.</li><li>Verify that new changes do not negatively impact existing system functionality.</li><li>Identify, document, and coordinate resolution of defects with vendors and stakeholders.</li><li>Prepare testing reports and deployment readiness recommendations.</li></ul><p><strong>Production Deployment & Support</strong></p><ul><li>Coordinate and execute production deployments in accordance with approved management procedures.</li><li>Ensure successful migration of approved changes from test to production environments.</li><li>Conduct post-deployment validation and system health checks.</li><li>Monitor production systems and resolve issues within agreed service levels.</li><li>Ensure minimal disruption to banking operations during deployments and upgrades.</li><li>Provide after-hours support during critical system implementations and upgrades when required.</li></ul><p><strong>Vendor & Stakeholder Management</strong></p><ul><li>Manage relationships with system vendors and service providers.</li><li>Track vendor performance against agreed SLAs.</li><li>Coordinate issue resolution and enhancement requests with vendors.</li><li>Ensure timely closure of outstanding issues and defects.</li><li>Participate in project meetings and provide technical guidance.</li><li>Work closely with business departments to understand operational needs and provide suitable solutions.</li></ul><p><strong>System Integration & Regulatory Compliance</strong></p><ul><li>Support integrations between Core Banking and other systems including<br>o Digital Banking Platform<br>o AML Systems<br>o CRM Systems<br>o ERP Systems<br>o Government Platforms<br>o Other third-party applications</li><li>Ensure compliance with Central Bank regulations and internal policies.</li><li>Support regulatory reporting and compliance-related system changes.</li><li>Assist in audits, inspections, and compliance reviews.</li></ul><p><strong>Documentation & Reporting</strong></p><ul><li>Maintain system configuration and operational documentation.</li><li>Prepare reports on system performance, incidents, changes, and enhancements.</li><li>Develop and maintain operational procedures and user guides.</li><li>Ensure proper knowledge transfer and documentation for all implemented changes.</li></ul><p><strong>KEY INTERACTIONS</strong></p><ol><li>Internal All internal departments and branches As per operational activities</li><li>External Vendors, Service Providers, Clients As part of operational activities</li></ol><p><strong>Level of external interaction</strong> This position requires a medium level of external interaction</p><p><strong>MINIMUM EDUCATION, QUALIFICATIONS & SKILLS</strong></p><p><strong>Education:</strong> Bachelor s degree in information technology, Computer Science, Information Systems, Software Engineering, or a related field. Professional certifications in Core Banking Systems, Oracle, ITIL, or Project Management are preferred.</p><p><strong>Experience:</strong> Minimum 7 10 years of experience in banking technology. Minimum 5 years of hands-on experience supporting Core Banking Systems. Strong experience working with Core Banking platforms. Experience managing ACH, RTGS, ERP, and other banking payment systems. Experience working with banking vendors and third-party service providers.</p><p><strong>Special Skills & Knowledge:</strong> Banking Operations and Payment Systems. ACH and RTGS Operations. ERP Systems Support. AML System Support SQL and Database Querying. System Integration and API Concepts. Change Management and Release Management. Software Testing and Quality Assurance. Incident and Problem Management. Regulatory and Compliance Requirements. Microsoft Office Applications.</p><p><strong>Business Understanding:</strong> This position requires a medium to high level of business understanding</p><p><strong>HEALTH, SAFETY AND ENVIRONMENT</strong></p><p>This position follows all the HSE procedures as set by the company</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in information technology, Computer Science, Information Systems, Software Engineering, or a related field.</li><li>Professional certifications in Core Banking Systems, Oracle, ITIL, or Project Management are preferred.</li><li>Minimum 7 10 years of experience in banking technology.</li><li>Minimum 5 years of hands-on experience supporting Core Banking Systems.</li><li>Strong experience working with Core Banking platforms.</li><li>Experience managing ACH, RTGS, ERP, and other banking payment systems.</li><li>Experience working with banking vendors and third-party service providers.</li><li>Banking Operations and Payment Systems.</li><li>ACH and RTGS Operations.</li><li>ERP Systems Support.</li><li>AML System Support</li><li>SQL and Database Querying.</li><li>System Integration and API Concepts.</li><li>Change Management and Release Management.</li><li>Software Testing and Quality Assurance.</li><li>Incident and Problem Management.</li><li>Regulatory and Compliance Requirements.</li><li>Microsoft Office Applications.</li><li>This position requires a medium to high level of business understanding</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To provide independent assurance over IT governance, cybersecurity, application controls, and IT general controls, ensuring alignment with organizational objectives, risk appetite, and Nama Electricity Supply Company / OIA governance and assurance standards. Conduct IT audits covering ITGC, cybersecurity, applications, and infrastructure, as per the approved Internal Audit Plan, analyzing data to assess. Develop and implement audit programs, including risk assessments, control matrix, and procedures based on guidance from Senior IT Auditor/Section Head. Collect and maintain proper audit evidence, ensuring accurate working papers, conclusions, and files are maintained in accordance with the division's policies. Perform data analysis within assigned audit areas to identify trends, anomalies, and control weaknesses. Ensure adherence to set IT Audit KPIs, reporting high-risk observations, and tracking implementation progress for observations, risk severity, cost saving, and revenue/loss optimization opportunities. Conduct audits effectively and within the allocated man-days budgeted as per the approved annual audit plan. Maintain complete and accurate engagement workpapers/files in accordance with quality standards and the approved Internal Audit Manual or International Standards for the Professional Practices of Internal Auditing. Produce high-quality IT Audit Findings and reports adhering to communication criteria and quality standards outlined in the approved Internal Audit Manual or International Standards for the Professional Practices of Internal Auditing. Ensure timely follow-up of findings in assigned areas, following the approved IA Follow-Up process. Assist in developing audit reports, findings, and recommendations for discussions with the Senior IT Auditor. Communicate audit findings and recommendations effectively to process owners, division heads, and Senior Management. Collaborate with the Internal Audit team, providing support for timely follow-up of corrective action items and implementation of the Personal Development Plan (PDP). Contribute to the effectiveness of the Internal Audit function through thorough audit execution and identification of areas for process improvement. Deliver high-quality audit reports and maintain positive client/auditee relationships, enhancing organizational risk management and operational excellence. Enhance skills and knowledge related to Business Acumen, Ethics, Governance, Risk, and Control through continuous learning and alignment with the International Professional Practices Framework. Adhere to company policies, procedures, guidelines, and Nama/OIA applicable standards.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s Degree in IT, Computer Science, IS, or related field. Professional-related certificates, such as CIA and CISA, are preferable. Experience working in an audit or risk management function is preferred. Experience in the power/ water sector is preferred. Minimum 3 years in IT/ IT audit / IT risk with a Bachelor s Degree.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>HIRING: IT Auditor Leading Bank (Muscat, Oman) On behalf of our client, who is one of the leading banks in Muscat, we are inviting applications from qualified Omani professionals for the position of IT Auditor.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong knowledge of IT systems, cybersecurity, and internal controls</li><li>Experience in conducting IT audits, risk assessments, and compliance reviews</li><li>Ability to identify control gaps, recommend improvements, and prepare audit reports</li><li>Excellent analytical, communication, and problem-solving skills</li></ul><p>Academic Qualification:</p><ul><li>Bachelor s degree in Information Technology, Computer Science, Accounting, or a related field</li><li>Professional certifications preferred: CISA, CIA, CISM, or equivalent</li></ul><p>Experience:</p><ul><li>3 5 years of relevant experience in IT audit, information security, or risk management</li><li>Experience with audit tools and data analysis software will be an advantage</li></ul><p></p></section>
<p><h4>Description</h4>
<p>The opportunity</p>
<p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. We are hiring an IT Operations Officer to own the corporate IT environment: end-user devices, productivity systems, identity management, IT support, and corporate cybersecurity hygiene.</p>
<p>This role covers corporate IT only. Production technology systems sit separately with the technology leadership team.</p>
<h4>What the role covers</h4>
<ul>
<li>Procurement, configuration, and lifecycle management of laptops, peripherals, and mobile devices; maintaining the device inventory and asset register</li>
<li>Administering the productivity suite (M365 or equivalent) including mailboxes, file storage, collaboration tools, and licensing</li>
<li>Identity and access management: account provisioning, role-based access, multi-factor authentication, and the joiner-mover-leaver process</li>
<li>First-line IT support for staff: incident triage, resolution, and escalation to the outsourced managed service provider where needed</li>
<li>Applying cybersecurity policy to corporate systems: email security, endpoint protection, patching, and security awareness training</li>
<li>Managing corporate IT vendor relationships, service contracts, and the IT contract register</li>
</ul>
<h4>Requirements</h4>
<p>Who we are looking for</p>
<ul>
<li>At least five years in an IT operations, IT administration, or end-user computing role</li>
<li>Demonstrated experience administering M365 or equivalent productivity suites</li>
<li>Working knowledge of identity management, MDM, and endpoint security</li>
<li>Fluent in English; working Arabic preferred</li>
<li>Microsoft, CompTIA, or equivalent certifications are an advantage</li>
<li>Familiarity with cybersecurity frameworks (NIST, ISO 27001) and prior experience in a small-firm or regulated environment is also advantageous</li>
</ul>
<h4>What this is</h4>
<p>This is a founding-team role. The corporate IT environment is being built now, and the person in this role will set it up properly from the start. If you are self-sufficient, security-conscious, and want to own your environment rather than operate within one someone else built, this is worth a conversation.</p></p><p></p>
<p><h4>Description</h4>
<p>The opportunity</p>
<p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. We are hiring an IT Operations Officer to own the corporate IT environment: end-user devices, productivity systems, identity management, IT support, and corporate cybersecurity hygiene.</p>
<p>This role covers corporate IT only. Production technology systems sit separately with the technology leadership team.</p>
<h4>What the role covers</h4>
<ul>
<li>Procurement, configuration, and lifecycle management of laptops, peripherals, and mobile devices; maintaining the device inventory and asset register</li>
<li>Administering the productivity suite (M365 or equivalent) including mailboxes, file storage, collaboration tools, and licensing</li>
<li>Identity and access management: account provisioning, role-based access, multi-factor authentication, and the joiner-mover-leaver process</li>
<li>First-line IT support for staff: incident triage, resolution, and escalation to the outsourced managed service provider where needed</li>
<li>Applying cybersecurity policy to corporate systems: email security, endpoint protection, patching, and security awareness training</li>
<li>Managing corporate IT vendor relationships, service contracts, and the IT contract register</li>
</ul>
<h4>Requirements</h4>
<p>Who we are looking for</p>
<ul>
<li>At least five years in an IT operations, IT administration, or end-user computing role</li>
<li>Demonstrated experience administering M365 or equivalent productivity suites</li>
<li>Working knowledge of identity management, MDM, and endpoint security</li>
<li>Fluent in English; working Arabic preferred</li>
<li>Microsoft, CompTIA, or equivalent certifications are an advantage</li>
<li>Familiarity with cybersecurity frameworks (NIST, ISO 27001) and prior experience in a small-firm or regulated environment is also advantageous</li>
</ul>
<h4>What this is</h4>
<p>This is a founding-team role. The corporate IT environment is being built now, and the person in this role will set it up properly from the start. If you are self-sufficient, security-conscious, and want to own your environment rather than operate within one someone else built, this is worth a conversation.</p></p><p></p>
<p><h4>Job purpose</h4>
<p>Act as a subject matter expert (SME) in market intelligence & analytics under the Vice President Corporate Strategy, providing advanced analytical expertise and authoritative market perspectives to support strategic and commercial decision-making. The role is responsible for conducting in-depth analysis of market trends, competitors, customers, and the broader energy sector, while developing and maintaining high-quality market intelligence standards. It involves delivering data-driven insights and forward-looking market views, supporting both long- and short-term planning across corporate functions, and identifying, sourcing, and analyzing internal and external data to generate actionable intelligence. Through robust analytics and expert interpretation of market dynamics, the role contributes to optimizing OQ's portfolio value and strengthening its competitive positioning from a market perspective.</p>
<p>The position will act in accordance with the group's mission, vision, values & strategies, as well as policies, guidelines, and standards, supported by an IT technology platform, HSE standards, Omani government and other legal justifications, and best international practices in consonance with national objectives.</p>
<h4>Main accountabilities</h4>
<ul>
<li>Perform detailed, structured analyses of market trends impacting OQ, including customer behavior, competitor dynamics, macroeconomic factors, geopolitical developments, and regulatory environments.</li>
<li>Translate complex market data into clear, actionable insights and recommendations to support decision-making across OQ SAOC and its subsidiaries.</li>
<li>Develop and maintain an expert view of markets and products, including price outlooks, supply-demand dynamics, and future prospects, contributing to forecasting assumptions.</li>
<li>Continuously monitor market movements and provide timely analytical inputs to planning and marketing teams to support annual planning cycles and short-term value capture opportunities.</li>
<li>Conduct in-depth portfolio performance analysis across multiple dimensions (products, geographies, customer segments, value chains) to identify optimization opportunities.</li>
<li>Provide expert input into business feasibility studies, evaluating market attractiveness, risks, and commercial viability.</li>
<li>Collaborate closely with internal stakeholders to understand business needs, share insights, and promote the effective use of market intelligence in decision-making.</li>
<li>Identify, evaluate, and integrate relevant external data sources to enhance analytical capabilities and ensure comprehensive market coverage.</li>
<li>Contribute to the development, enhancement, and maintenance of systems and tools for capturing and analyzing internal market data.</li>
<li>Support the development and application of price benchmarking methodologies across subsidiaries to enhance competitiveness and transparency.</li>
<li>Analyze pricing structures, including shadow margins, and provide data-driven insights to support strategic pricing decisions.</li>
<li>Act as a trusted advisor on market intelligence matters, providing expert guidance and thought leadership in the interpretation of market data and trends.</li>
</ul>
<h4>Key interactions</h4>
<p><strong>Internal:</strong> ELT, Portfolio Management, Finance, Growth, Procurement, Commercial Teams in the subsidiaries.<br>
<strong>External:</strong> Contractors, Vendors & Suppliers</p>
<h4>Notable working conditions</h4>
<p>Office environment, intensive computer screen use, sporadic visits to operation site.</p>
<h4>Education requirements</h4>
<p>A minimum of a bachelor's degree in finance, economics or equivalent.</p>
<h4>Language</h4>
<p>Bilingual: Arabic and English.</p>
<h4>Background and experience</h4>
<p><strong>Competencies and skills</strong></p>
<ul>
<li>A minimum of 10-12 years of relevant experience.</li>
<li>Proven experience in market analysis of the energy sector.</li>
<li>Experience in developing business / investment case from concept covering feasibility studies.</li>
<li>Experience of working with various industry consultants for the energy sector.</li>
</ul>
<p><strong>Soft skills:</strong></p>
<ul>
<li>People leadership skills.</li>
<li>Ability to interact and collaborate with leaders across the organization.</li>
<li>Strong analytical skills.</li>
<li>Ability to interpret numbers and link with the underlying business.</li>
<li>Strategic thinking.</li>
</ul>
<p><strong>Technical skills:</strong></p>
<ul>
<li>Computer literacy including MS Office.</li>
<li>Market intelligence tools and methods for the energy sector.</li>
<li>Market and commercial mindset.</li>
<li>Industry and macro-economic trend analysis.</li>
<li>Ability to synthesize data into actionable business insights.</li>
<li>Stakeholder reporting and executive presentations.</li>
</ul></p><p></p>
<p><h4>Grade</h4>
<p>Stream: GCEO Office<br>
Function: Corporate Strategy<br>
Location: Oman - Muscat<br>
Budget control: OPEX and/or CAPEX and/or Revenue amount as relevant<br>
Reporting to: Vice President Corporate Strategy<br>
Direct reports: 0</p>
<h4>Job purpose</h4>
<p>Act as a subject matter expert (SME) in market intelligence & analytics under the Vice President Corporate Strategy, providing advanced analytical expertise and authoritative market perspectives to support strategic and commercial decision-making. The role is responsible for conducting in-depth analysis of market trends, competitors, customers, and the broader energy sector, while developing and maintaining high-quality market intelligence standards. It involves delivering data-driven insights and forward-looking market views, supporting both long- and short-term planning across corporate functions, and identifying, sourcing, and analyzing internal and external data to generate actionable intelligence. Through robust analytics and expert interpretation of market dynamics, the role contributes to optimizing OQ's portfolio value and strengthening its competitive positioning from a market perspective.</p>
<p>The position will act in accordance with the group's mission, vision, values & strategies, as well as policies, guidelines, and standards, supported by an IT technology platform, HSE standards, Omani government and other legal justifications, and best international practices in consonance with national objectives.</p>
<h4>Main accountabilities</h4>
<ul>
<li>Perform detailed, structured analyses of market trends impacting OQ, including customer behavior, competitor dynamics, macroeconomic factors, geopolitical developments, and regulatory environments.</li>
<li>Translate complex market data into clear, actionable insights and recommendations to support decision-making across OQ SAOC and its subsidiaries.</li>
<li>Develop and maintain an expert view of markets and products, including price outlooks, supply-demand dynamics, and future prospects, contributing to forecasting assumptions.</li>
<li>Continuously monitor market movements and provide timely analytical inputs to planning and marketing teams to support annual planning cycles and short-term value capture opportunities.</li>
<li>Conduct in-depth portfolio performance analysis across multiple dimensions (products, geographies, customer segments, value chains) to identify optimization opportunities.</li>
<li>Provide expert input into business feasibility studies, evaluating market attractiveness, risks, and commercial viability.</li>
<li>Collaborate closely with internal stakeholders to understand business needs, share insights, and promote the effective use of market intelligence in decision-making.</li>
<li>Identify, evaluate, and integrate relevant external data sources to enhance analytical capabilities and ensure comprehensive market coverage.</li>
<li>Contribute to the development, enhancement, and maintenance of systems and tools for capturing and analyzing internal market data.</li>
<li>Support the development and application of price benchmarking methodologies across subsidiaries to enhance competitiveness and transparency.</li>
<li>Analyze pricing structures, including shadow margins, and provide data-driven insights to support strategic pricing decisions.</li>
<li>Act as a trusted advisor on market intelligence matters, providing expert guidance and thought leadership in the interpretation of market data and trends.</li>
</ul>
<h4>Key interactions</h4>
<p><strong>Internal:</strong> ELT, Portfolio Management, Finance, Growth, Procurement, Commercial Teams in the subsidiaries.<br>
<strong>External:</strong> Contractors, Vendors & Suppliers</p>
<h4>Notable working conditions</h4>
<p>Office environment, intensive computer screen use, sporadic visits to operation site.</p>
<h4>Education requirements</h4>
<p>A minimum of a bachelor's degree in finance, economics or equivalent.</p>
<h4>Language</h4>
<p>Bilingual: Arabic and English.</p>
<h4>Background and experience</h4>
<p><strong>Competencies and skills</strong></p>
<ul>
<li>A minimum of 10-12 years of relevant experience.</li>
<li>Proven experience in market analysis of the energy sector.</li>
<li>Experience in developing business/investment case from concept covering feasibility studies.</li>
<li>Experience of working with various industry consultants for the energy sector.</li>
</ul>
<p><strong>Soft skills:</strong></p>
<ul>
<li>People leadership skills.</li>
<li>Ability to interact and collaborate with leaders across the organization.</li>
<li>Strong analytical skills.</li>
<li>Ability to interpret numbers and link with the underlying business.</li>
<li>Strategic thinking.</li>
</ul>
<p><strong>Technical skills:</strong></p>
<ul>
<li>Computer literacy including MS Office.</li>
<li>Market intelligence tools and methods for the energy sector.</li>
<li>Market and commercial mindset.</li>
<li>Industry and macro-economic trend analysis.</li>
<li>Ability to synthesize data into actionable business insights.</li>
<li>Stakeholder reporting and executive presentations.</li>
</ul></p><p></p>
<p><h4>Job purpose</h4>
<p>Act as a subject matter expert (SME) in market intelligence & analytics under the Vice President Corporate Strategy, providing advanced analytical expertise and authoritative market perspectives to support strategic and commercial decision-making. The role is responsible for conducting in-depth analysis of market trends, competitors, customers, and the broader energy sector, while developing and maintaining high-quality market intelligence standards. It involves delivering data-driven insights and forward-looking market views, supporting both long- and short-term planning across corporate functions, and identifying, sourcing, and analyzing internal and external data to generate actionable intelligence. Through robust analytics and expert interpretation of market dynamics, the role contributes to optimizing OQ's portfolio value and strengthening its competitive positioning from a market perspective.</p>
<p>The position will act in accordance with the group's mission, vision, values & strategies, as well as policies, guidelines, and standards, supported by an IT technology platform, HSE standards, Omani government and other legal justifications, and best international practices in consonance with national objectives.</p>
<h4>Main accountabilities</h4>
<ul>
<li>Perform detailed, structured analyses of market trends impacting OQ, including customer behavior, competitor dynamics, macroeconomic factors, geopolitical developments, and regulatory environments.</li>
<li>Translate complex market data into clear, actionable insights and recommendations to support decision-making across OQ SAOC and its subsidiaries.</li>
<li>Develop and maintain an expert view of markets and products, including price outlooks, supply-demand dynamics, and future prospects, contributing to forecasting assumptions.</li>
<li>Continuously monitor market movements and provide timely analytical inputs to planning and marketing teams to support annual planning cycles and short-term value capture opportunities.</li>
<li>Conduct in-depth portfolio performance analysis across multiple dimensions (products, geographies, customer segments, value chains) to identify optimization opportunities.</li>
<li>Provide expert input into business feasibility studies, evaluating market attractiveness, risks, and commercial viability.</li>
<li>Collaborate closely with internal stakeholders to understand business needs, share insights, and promote the effective use of market intelligence in decision-making.</li>
<li>Identify, evaluate, and integrate relevant external data sources to enhance analytical capabilities and ensure comprehensive market coverage.</li>
<li>Contribute to the development, enhancement, and maintenance of systems and tools for capturing and analyzing internal market data.</li>
<li>Support the development and application of price benchmarking methodologies across subsidiaries to enhance competitiveness and transparency.</li>
<li>Analyze pricing structures, including shadow margins, and provide data-driven insights to support strategic pricing decisions.</li>
<li>Act as a trusted advisor on market intelligence matters, providing expert guidance and thought leadership in the interpretation of market data and trends.</li>
</ul>
<h4>Key interactions</h4>
<p><strong>Internal:</strong> ELT, Portfolio Management, Finance, Growth, Procurement, Commercial Teams in the subsidiaries.<br>
<strong>External:</strong> Contractors, Vendors & Suppliers</p>
<h4>Notable working conditions</h4>
<p>Office environment, intensive computer screen use, sporadic visits to operation site.</p>
<h4>Education requirements</h4>
<p>A minimum of a bachelor's degree in finance, economics or equivalent.</p>
<h4>Language</h4>
<p>Bilingual: Arabic and English.</p>
<h4>Background and experience</h4>
<p><strong>Competencies and skills</strong></p>
<ul>
<li>A minimum of 10-12 years of relevant experience.</li>
<li>Proven experience in market analysis of the energy sector.</li>
<li>Experience in developing business / investment case from concept covering feasibility studies.</li>
<li>Experience of working with various industry consultants for the energy sector.</li>
</ul>
<p><strong>Soft skills:</strong></p>
<ul>
<li>People leadership skills.</li>
<li>Ability to interact and collaborate with leaders across the organization.</li>
<li>Strong analytical skills.</li>
<li>Ability to interpret numbers and link with the underlying business.</li>
<li>Strategic thinking.</li>
</ul>
<p><strong>Technical skills:</strong></p>
<ul>
<li>Computer literacy including MS Office.</li>
<li>Market intelligence tools and methods for the energy sector.</li>
<li>Market and commercial mindset.</li>
<li>Industry and macro-economic trend analysis.</li>
<li>Ability to synthesize data into actionable business insights.</li>
<li>Stakeholder reporting and executive presentations.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job title Lead Data Management Grade 7 Stream Operated Assets Function Subsurface & Operation 60&48- Subsurface Data Management Location Oman - Muscat Budget control *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to Manager Data Management Direct reports n/a Job purpose Provide strong technical support on Data Management at Upstream Operated Assets - Planning & Performance, under Manager Data Management scope s, acting expert owner of Data Management standards, by:(1) Interface and lead the interactions with specialized vendors to receive, QC, store and publish the relevant Well, Log and Reservoir data, (2) Interface with Government to maintain the relevant databases; in order to support Planning & Performance team to attain business goals, (3) Develop AI and machine learning tools to optimize cost and production and other critical streams, (4) Use data science to analyze the data and work closely with the subsurface and engineering technical teams on this analysis The position will act in accordance with the Group s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives. Main tasks and responsibilities Execute end-to-end process for the maintenance of all existing Subsurface Databases Execute end-to-end process for well and reservoir data in share drives Work with Vendors to receive, QC, store and publish the relevant Well, Log and Reservoir data Ensure and participate in the development and implementation of the upstream technical data operating model/data frameworks (i.e. governance, quality, etc.)/guidelines, roadmaps / data standards / best practices while maintaining the highest standards of data quality, accessibility, extraction and connectivity to the upstream Petro technical applications. Define and govern the data stewardship for the company upstream technical data to ensure compliance with data governance, enhance data quality and ensure clear accountability for stewardship of the company data assets. Participate in the development of the upstream technical data strategy, governance initiatives/activities (policies, procedures, structures, roles and responsibilities) to serve the upstream data users across OQEP and to maximize the upstream technical data full potential. Promote across the organization awareness of general data management principles through knowledge sharing channels like awareness sessions, training, etc. Develop and execute data science projects using machine learning and other data science analysis techniques Work with vendors on new technologies related to data analysis and AI Key interactions Internal: Upstream External: Specialized Contractors, Technical committees, Ministries Notable Working Conditions. Office environment, Moderate to intensive computer screen use.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in computer science/information technology/ or engineering preferably in subsurface discipline, postgraduate degree is preferable.</li><li>Excellent knowledge of written, read, and spoken English (required)</li><li>Arabic - Native (desirable)</li><li>8+ years of experience in information technology and relevant business disciplines</li><li>Experience in Document management applications like Documentum D2</li><li>Experience in WebGIS application</li><li>Experience in handling large data sets</li><li>Experience in handling live data sources</li><li>Experience in handling different data types</li><li>Experience with machine learning, neural networks and AI</li><li>Detail-oriented.</li><li>Interpersonal skills.</li><li>Reliable.</li><li>Problem-solving skills.</li><li>Organizational skills.</li><li>Strong written and verbal communication skills</li><li>Presentation skills.</li><li>Encourage engagement.</li><li>Be organized.</li><li>Interest in helping businesses and organizations succeed through innovation and fresh thinking.</li><li>Ability to easily digest and simplify complex concepts into easy-to-understand summaries.</li><li>A flexible attitude to work assignments.</li><li>Computer Literacy including MS Office</li><li>Experience in Python and/or other coding languages</li><li>Experience in managing large datasets</li><li>SAP experience is a Plus</li><li>APEX/SQL experience is a Plus</li><li>C++ and Java experience is a major plus</li><li>Experience Mobile APP development is major plus</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br>
<p> <strong>Job purpose </strong> </p>
<p> <strong> </strong> </p>
<p>Provide Performance Management and Talent Management support services across the organization, acting as an accountable resource for the design, implementation, and continuous improvement of performance and talent processes.</p>
<p>Organizes and controls end-to-end performance management processes, including goal setting, performance reviews, KPI frameworks, and calibration, ensuring clarity of individual contributions and alignment with corporate objectives.</p>
<p>Supports wider Talent Management initiatives, including Learning & Development, Competency Assurance, Succession Planning, and Talent Reviews, to strengthen organizational capability and leadership pipeline.</p>
<p>Ensures alignment of performance outcomes with rewards, development, and workforce planning, contributing to building a high-performance culture and long-term business sustainability.</p>
<p>The position operates in accordance with organizational strategy, policies, governance standards, and best international HR practices.</p>
<p> <strong>Main tasks and responsibilities </strong> </p>
<p> <strong> </strong> </p>
<ul>
<li>Organizes and controls the end-to-end performance management cycle, including goal setting, mid-year reviews, annual appraisals, and calibration processes in line with the approved performance management framework. </li>
<li>Plans and executes implementation of performance frameworks (KPIs/OKRs), ensuring alignment with corporate strategy and business objectives.</li>
<li>Ensures clarity, consistency, and fairness in performance evaluations across departments.</li>
<li>Facilitates performance calibration sessions to ensure equitable rating distributions and objectivity.</li>
<li>Develops and maintains performance management policies, guidelines, reports and tools.</li>
<li>Supports the cascading of corporate objectives into departmental and individual goals.</li>
<li>Monitors quality of goal setting and ensures alignment with strategic priorities.</li>
<li>Analyzes performance data and produces reports, dashboards, and insights for leadership decision-making.</li>
<li>Identifies trends, gaps, and risks in workforce performance and recommends improvement actions.</li>
<li>Provides guidance and coaching to managers on effective performance management, feedback conversations, and handling underperformance.</li>
<li>Supports development and tracking of Performance Improvement Plans (PIPs).</li>
<li>Promote continuous improvement of the performance management cycle through periodic reviews, stakeholder feedback, and adoption of best practices to enhance process efficiency and effectiveness.</li>
<li>Supports Talent Review processes, including identification of high-potential employees and critical roles. </li>
<li>Contributes to the design and execution of Succession Planning frameworks and talent pipelines. </li>
<li>Collaborates with Learning & Development to align performance outcomes with development plans. </li>
<li>Assists in competency framework design, assessment, and gap analysis. </li>
<li>Supports leadership development and capability-building initiatives.</li>
<li>Manages performance management systems (e.g., SAP SuccessFactors, Oracle, Workday) ensuring data integrity and user adoption. </li>
<li>Ensures compliance with internal policies, audit requirements, and applicable regulations.</li>
</ul>
<p><br></p><ul>
</ul>
<p> </p>
<p> <strong> </strong> </p>
<p> </p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To lead the development and execution of the Investor Relations and Stakeholder Management strategy, ensuring transparent, consistent, and timely communication with investors, analysts, and external stakeholders. The role is responsible for managing key capital market disclosures, overseeing investor engagement initiatives, and providing strategic insights to senior leadership, thereby enhancing the company s market reputation, investor confidence, and long-term shareholder value.</p><p>The position will act in accordance with the OQEP s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</p><p><strong>Main tasks and responsibilities</strong></p><p><strong>Investors Relations and Stakeholder Management</strong></p><p><strong>Regular external reporting activities:</strong></p><ul><li>Support Head of IR & ESG preparing Company s key messages and ensure data required by the financial markets are provided in a clear and concise manner on a timely basis, including all regulatory announcements and disclosures</li><li>Work with the external IR advisory consultancy and internal OQEP team to ensure all capital market related press releases are produced on a timely basis</li><li>Maintaining the Investor Relations section of the corporate website; and preparing other collateral and presentations, including the annual report and investor packs to support analyst/investor outreach</li></ul><p><strong>Investor targeting/Analyst outreach</strong></p><ul><li>Preparing Competitor and Peer-group analyses; Shareholder and Bondholder identification including supporting external bondholder and shareholder identification service providers</li><li>Supporting Head of IR & ESG developing an annual investor targeting programme and the annual calendar of IR engagement plan to provide regular contact with principal bondholder, shareholder, including potential bondholder and shareholder</li><li>Prepare capital markets communications literature and presentations, slide show packs and roadshow materials</li><li>Supporting periodic investor sessions, non-deal roadshows, capital markets day, investor meeting, supporting ad hoc analyst and investor tours, ensuring supporting materials are prepared as necessary</li><li>Supporting Head of IR & ESG maintain regular contact with buy-side and sell-side analysts, including responding to ad hoc queries</li></ul><p><strong>Ongoing management of IR activities</strong></p><ul><li>Preparing share price monitoring report</li><li>Monitoring analysts forecast on an ongoing basis, comparison with the Company s own forecasts</li><li>Monitoring analyst research reports on the Company and its peers</li><li>Supporting Head of IR & ESG preparing an annual plan and budget for the IR function</li><li>Maintaining a database of all investor/broker contact</li><li>Supporting execution of Debt Capital Market IR programme</li><li>Supporting good relationship with the Rating Agency</li><li>Liaise with external stakeholder events and programmes (Investor conferences, conference calls, roadshows)</li><li>Supporting the production of the Annual Report in conjunction with other relevant business vertical</li></ul><p><strong>Reporting</strong></p><ul><li>Coordinate information gathering from multiple sources, on key drivers behind the numbers and agree on comments to be incorporated into the reports</li><li>Support Business Reporting and Monitoring improvement including capabilities, procedures and practices.</li><li>Maintaining Investor Data Base for meeting with executive management.</li><li>Maintaining investor relation calendar</li></ul><p><strong>Key interactions</strong></p><p>Internal : Relevant functions under chief executives (CFO, COO, CCO, and general Counsel) and JV and Operated Assets team.</p><p>External : equity and fixed income analyst, MSX, FSA and relevant investment community</p><p>Notable Working Conditions. Office based, moderate to intensive computer screen use.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum qualification is a bachelor s degree in finance, Business & Marketing</li><li>Language Excellent in reading, writing, and speaking English Language (Required), Arabic Language is desired.</li><li>10-12+ years of relevant experience, preferable previous experiences working in oil and gas company.</li><li>3+ years experiences working in corporate finance and/or capital market environment</li><li>Have a good capability to analyse and interpret consolidated financial statements.</li><li>Experienced in developing high-quality management reports and investor-focused presentations.</li><li>Able to act as coordinator for multiple team (internal and external)</li><li>Solid understanding of sustainability and ESG-related topics and frameworks.</li><li>Have knowledge to evaluate business plans and sustainability indicators.</li><li>Familiar with capital market expectations, corporate governance practices, and investor engagement strategies.</li><li>Comfortable working in fast-paced, cross-functional environments with tight deadlines.</li><li>Soft skills: Strong communication skills (Written and Verbal), Strategic Thinking Aligns IR efforts with business goals., Executive Presence Engages confidently with senior stakeholders., Stakeholder Management Builds strong, trusted relationships., Analytical Mindset Interprets data to drive insights., Collaboration Works effectively across functions., Adaptability Handles change and pressure well., Attention to Detail Ensures accuracy in all outputs.</li><li>Technical skills: Financial Modeling Builds and interprets valuation models., Capital Markets Understands investor behaviors and trends., Regulatory Reporting Ensures compliance with disclosure rules., Presentations Creates compelling investor materials., CRM & BI Tools Manages data and stakeholder tracking., Project Management Leads IR campaigns and events., Excellent business and technical report writing skills.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Provide Performance Management and Talent Management support services across the organization, acting as an accountable resource for the design, implementation, and continuous improvement of performance and talent processes.</p><p>Organizes and controls end-to-end performance management processes, including goal setting, performance reviews, KPI frameworks, and calibration, ensuring clarity of individual contributions and alignment with corporate objectives.</p><p>Supports wider Talent Management initiatives, including Learning & Development, Competency Assurance, Succession Planning, and Talent Reviews, to strengthen organizational capability and leadership pipeline.</p><p>Ensures alignment of performance outcomes with rewards, development, and workforce planning, contributing to building a high-performance culture and long-term business sustainability.</p><p>The position operates in accordance with organizational strategy, policies, governance standards, and best international HR practices.</p><strong>Main tasks and responsibilities</strong><p>Organizes and controls the end-to-end performance management cycle, including goal setting, mid-year reviews, annual appraisals, and calibration processes in line with the approved performance management framework.</p><p>Plans and executes implementation of performance frameworks (KPIs/OKRs), ensuring alignment with corporate strategy and business objectives.</p><p>Ensures clarity, consistency, and fairness in performance evaluations across departments.</p><p>Facilitates performance calibration sessions to ensure equitable rating distributions and objectivity.</p><p>Develops and maintains performance management policies, guidelines, reports and tools.</p><p>Supports the cascading of corporate objectives into departmental and individual goals.</p><p>Monitors quality of goal setting and ensures alignment with strategic priorities.</p><p>Analyzes performance data and produces reports, dashboards, and insights for leadership decision-making.</p><p>Identifies trends, gaps, and risks in workforce performance and recommends improvement actions.</p><p>Provides guidance and coaching to managers on effective performance management, feedback conversations, and handling underperformance.</p><p>Supports development and tracking of Performance Improvement Plans (PIPs).</p><p>Promote continuous improvement of the performance management cycle through periodic reviews, stakeholder feedback, and adoption of best practices to enhance process efficiency and effectiveness.</p><p>Supports Talent Review processes, including identification of high-potential employees and critical roles.</p><p>Contributes to the design and execution of Succession Planning frameworks and talent pipelines.</p><p>Collaborates with Learning & Development to align performance outcomes with development plans.</p><p>Assists in competency framework design, assessment, and gap analysis.</p><p>Supports leadership development and capability-building initiatives.</p><p>Manages performance management systems (e.g., SAP SuccessFactors, Oracle, Workday) ensuring data integrity and user adoption.</p><p>Ensures compliance with internal policies, audit requirements, and applicable regulations.</p><strong>Key interactions</strong><p>Internal: Liaise with colleagues and stakeholders for day-to-day work.</p><p>External: Acts as liaison between clients, vendors, and consultants, and main stakeholders.</p><strong>Notable Working Conditions</strong>. Office environment and Filed operations Moderate to intensive computer screen use.</div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><strong>Education requirements</strong></p><p>Bachelor s degree in human resource, Administration, or related field</p><p>Master or Post-graduate coursework. in a related discipline (preferred)</p><p><strong>Language requirements</strong> Excellent knowledge of written, read, and spoken English (required)</p><strong>Background and experience</strong><p><strong>Competencies and skills</strong></p><p>Degree Bachelor Years of Experiance 8+ years of relevant experience</p><p>(preferred) Oil & Energy experience (greenfield petrochemical plant operations and infrastructure)</p><p>Experience with various HR functions, including:</p><p>Talent Management:</p><p>Learning and Development:</p><p>Succession Planning</p><p>Training programs</p><p>Performance Management</p><p>Detailed-oriented with excellent organizing and planning skills.</p><p>Ability to establish and maintain effective working relations with people in a multi-cultural environment</p><p>Ability to work on own initiative</p><p>Good communication skills & interpersonal skills.</p><p>Ability to be flexible, motivated, resourceful, and organized to work in a multi-functional role</p><p>Builds expert knowledge in our organization and conveys knowledge to others</p><strong>Technical:</strong><p>Computer literate with expertise in MS Office.</p><p>Performance Management</p><p>Talent Management:</p><p>Learning and Development:</p><p>Succession Planning</p><p>Training programs</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job title Principal Investors Relations & ESG Grade Asset Finance & Procurement Function Investor Relations & ESG Location Oman Muscat Budget control *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to Head of Investor Relations & ESG Direct Reports Job purpose To lead the development and execution of the Investor Relations and Stakeholder Management strategy, ensuring transparent, consistent, and timely communication with investors, analysts, and external stakeholders. The role is responsible for managing key capital market disclosures, overseeing investor engagement initiatives, and providing strategic insights to senior leadership, thereby enhancing the company s market reputation, investor confidence, and long-term shareholder value. The position will act in accordance with the OQEP s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives. Main tasks and responsibilities Investors Relations and Stakeholder Management Regular external reporting activities: Support Head of IR & ESG preparing Company s key messages and ensure data required by the financial markets are provided in a clear and concise manner on a timely basis, including all regulatory announcements and disclosures Work with the external IR advisory consultancy and internal OQEP team to ensure all capital market related press releases are produced on a timely basis Maintaining the Investor Relations section of the corporate website; and preparing other collateral and presentations, including the annual report and investor packs to support analyst/investor outreach Investor targeting/Analyst outreach Preparing Competitor and Peer-group analyses; Shareholder and Bondholder identification including supporting external bondholder and shareholder identification service providers Supporting Head of IR & ESG developing an annual investor targeting programme and the annual calendar of IR engagement plan to provide regular contact with principal bondholder, shareholder, including potential bondholder and shareholder Prepare capital markets communications literature and presentations, slide show packs and roadshow materials Supporting periodic investor sessions, non-deal roadshows, capital markets day, investor meeting, supporting ad hoc analyst and investor tours, ensuring supporting materials are prepared as necessary Supporting Head of IR & ESG maintain regular contact with buy-side and sell-side analysts, including responding to ad hoc queries Ongoing management of IR activities Preparing share price monitoring report Monitoring analysts forecast on an ongoing basis, comparison with the Company s own forecasts Monitoring analyst research reports on the Company and its peers Supporting Head of IR & ESG preparing an annual plan and budget for the IR function Maintaining a database of all investor/broker contact Supporting execution of Debt Capital Market IR programme Supporting good relationship with the Rating Agency Liaise with external stakeholder events and programmes (Investor conferences, conference calls, roadshows) Supporting the production of the Annual Report in conjunction with other relevant business vertical Reporting Coordinate information gathering from multiple sources, on key drivers behind the numbers and agree on comments to be incorporated into the reports Support Business Reporting and Monitoring improvement including capabilities, procedures and practices. Maintaining Investor Data Base for meeting with executive management. Maintaining investor relation calendar Key interactions Internal : Relevant functions under chief executives (CFO, COO, CCO, and general Counsel) and JV and Operated Assets team. External : equity and fixed income analyst, MSX, FSA and relevant investment community Notable Working Conditions. Office based, moderate to intensive computer screen use. Education requirements Minimum qualification is a bachelor s degree in finance, Business & Marketing Language Excellent in reading, writing, and speaking English Language (Required), Arabic Language is desired. Background and experience Competencies and skills 10-12+ years of relevant experience, preferable previous experiences working in oil and gas company. 3+ years experiences working in corporate finance and/or capital market environment Have a good capability to analyse and interpret consolidated financial statements. Experienced in developing high-quality management reports and investor-focused presentations. Able to act as coordinator for multiple team (internal and external) Solid understanding of sustainability and ESG-related topics and frameworks. Have knowledge to evaluate business plans and sustainability indicators. Familiar with capital market expectations, corporate governance practices, and investor engagement strategies. Comfortable working in fast-paced, cross-functional environments with tight deadlines. Soft skills: Strong communication skills (Written and Verbal) Strategic Thinking Aligns IR efforts with business goals. Executive Presence Engages confidently with senior stakeholders. Stakeholder Management Builds strong, trusted relationships. Analytical Mindset Interprets data to drive insights. Collaboration Works effectively across functions. Adaptability Handles change and pressure well. Attention to Detail Ensures accuracy in all outputs. Technical skills: Financial Modeling Builds and interprets valuation models. Capital Markets Understands investor behaviors and trends. Regulatory Reporting Ensures compliance with disclosure rules. Presentations Creates compelling investor materials. CRM & BI Tools Manages data and stakeholder tracking. Project Management Leads IR campaigns and events. Excellent business and technical report writing skills.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum qualification is a bachelor s degree in finance, Business & Marketing</p><p>Excellent in reading, writing, and speaking English Language (Required), Arabic Language is desired.</p><p>10-12+ years of relevant experience, preferable previous experiences working in oil and gas company.</p><p>3+ years experiences working in corporate finance and/or capital market environment</p><p>Have a good capability to analyse and interpret consolidated financial statements.</p><p>Experienced in developing high-quality management reports and investor-focused presentations.</p><p>Able to act as coordinator for multiple team (internal and external)</p><p>Solid understanding of sustainability and ESG-related topics and frameworks.</p><p>Have knowledge to evaluate business plans and sustainability indicators.</p><p>Familiar with capital market expectations, corporate governance practices, and investor engagement strategies.</p><p>Comfortable working in fast-paced, cross-functional environments with tight deadlines.</p><p>Soft skills:</p><p>Strong communication skills (Written and Verbal)</p><p>Strategic Thinking Aligns IR efforts with business goals.</p><p>Executive Presence Engages confidently with senior stakeholders.</p><p>Stakeholder Management Builds strong, trusted relationships.</p><p>Analytical Mindset Interprets data to drive insights.</p><p>Collaboration Works effectively across functions.</p><p>Adaptability Handles change and pressure well.</p><p>Attention to Detail Ensures accuracy in all outputs.</p><p>Technical skills:</p><p>Financial Modeling Builds and interprets valuation models.</p><p>Capital Markets Understands investor behaviors and trends.</p><p>Regulatory Reporting Ensures compliance with disclosure rules.</p><p>Presentations Creates compelling investor materials.</p><p>CRM & BI Tools Manages data and stakeholder tracking.</p><p>Project Management Leads IR campaigns and events.</p><p>Excellent business and technical report writing skills.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We have three roles,</p><ol><li><p>Systems/Application Developer</p></li><li><p>L2 Support Engineer ( Advanced Troubleshooting )</p></li><li><p>L1 Support</p></li></ol><br><p>The roles and responsibilities are as below,</p><p><strong><u>Systems/Application Developer </u></strong></p><ul><li><p><strong>Full Stack Development:</strong> Build high-quality, responsive web applications using frontend technologies (Angular 10+, React JS, TypeScript, HTML5, CSS3) and backend frameworks (.NET Core 3.1-8, Node.js).</p></li><li><p><strong>Arbor OM & iLink Proprietary Solutions:</strong> Customize and enhance iLink’s pre-created frameworks and solution accelerators, which may include Arbor OM (Order Management) or similar data-driven systems, to solve client-specific business challenges.</p></li><li><p><strong>Database & Data Management:</strong> Design and manage database schemas, write stored procedures (T-SQL), and optimize performance in SQL Server.</p></li><li><p><strong>System Integration & APIs:</strong> Develop and consume RESTful APIs/web services to integrate applications with other systems and data platforms.</p></li><li><p><strong>Cloud & Deployment:</strong> Implement and maintain CI/CD pipelines (Azure DevOps/Jenkins) and manage application deployment in cloud environments (Azure or AWS).</p></li><li><p><strong>Troubleshooting & Support:</strong> Perform bug fixing, debugging, and production environment monitoring to ensure high reliability, particularly for enterprise applications.</p><br></li><li><p><strong><u>L2 Support Engineer (Advanced Troubleshooting)</u></strong></p></li><li><p><strong>Incident Management:</strong> Investigate, diagnose, and resolve complex application/system issues escalated from L1 support.</p></li><li><p><strong>Technical Troubleshooting:</strong> Perform in-depth investigations, including analyzing application logs, database queries, and system performance.</p></li><li><p><strong>Root Cause Analysis (RCA):</strong> Identify underlying issues, implement fixes or workarounds, and document solutions in the ticketing system.</p></li><li><p><strong>System Monitoring:</strong> Monitor application health and infrastructure performance to ensure high availability.</p></li><li><p><strong>Escalation & Collaboration:</strong> Collaborate with L3/development teams on bugs while communicating status updates to stakeholders.</p></li><li><p><strong>Documentation:</strong> Create and maintain knowledge base articles and troubleshooting guides.</p><br></li><li><p><strong><u>L1 Support</u></strong></p><p>Key Responsibilities An L1 (Level 1) Back Office (BO) Support Agent provides initial administrative, technical, or operational support to ensure smooth business functioning. They serve as a "behind-the-scenes" frontline agent, processing data, resolving routine requests, and escalating complex issues to L2 support, acting as a bridge between internal teams and client-facing staff. Key Responsibilities · Ticket Management: Receive, log, acknowledge, and classify incoming requests, incidents, or alerts via email, chat, or ticketing systems (e.g., ServiceNow, Remedy). · Data Processing & Entry: Enter, update, and maintain accurate records in databases, CRM systems, or ERP software. · Routine Troubleshooting: Provide first-line fixes for basic issues such as password resets, account unlocking, software installation, or routine IT application support. · Documentation & Reporting: Prepare daily/weekly reports on operational metrics, process documentation (e.g., invoices, bills of lading), and maintain accurate filing systems. · Escalation: Route complex or unresolved problems to L2/L3 technical teams or managers. · Vendor/Internal Coordination: Coordinate with internal departments or external vendors to process orders, manage inventory, or request support. · System Monitoring: Monitor application health or server alerts to identify potential bottlenecks or failures. </p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong><u>Systems/Application Developer </u></strong></p><p><strong>Required Technical Skills</strong></p><ul><li><p><strong>Backend:</strong> Strong proficiency in C# or Python, .NET Core.</p></li><li><p><strong>Frontend:</strong> Expertise in modern frameworks such as Angular or React.</p></li><li><p><strong>Database:</strong> Advanced SQL skills (SQL Server, Oracle, or MySQL).</p></li><li><p><strong>Tools:</strong> Experience with Git, Azure DevOps, and containerization (Docker).</p></li><li><p><strong>Domain Knowledge:</strong> Familiarity with industries like Telecom, Health, or E&P (Energy & Production). </p></li></ul><br><p><strong>Key Differentiators for iLink Roles</strong></p><ul><li><p><strong>Speed:</strong> Use of pre-created frameworks to accelerate development.</p></li><li><p><strong>AI Integration:</strong> Experience integrating AI/ML capabilities into web applications is increasingly required.</p></li><li><p><strong>Focus:</strong> A strong focus on "Digital Transformation" and creating "intelligent apps</p><br></li></ul><p><strong><u>L2 Support Engineer (Advanced Troubleshooting)</u></strong></p><p><strong>Required Qualifications & Skills</strong></p><br><ul><li><p><strong>Technical Skills:</strong> Proficiency in SQL (complex queries, optimization), Linux/Unix environment, and web technologies.</p></li><li><p><strong>Tools:</strong> Experience with monitoring tools, ticketing systems (e.g., Jira, ServiceNow), and API tools (e.g., Postman).</p></li><li><p><strong>Knowledge:</strong> Understanding of ITIL processes, API structures, and client-server architecture.</p></li><li><p><strong>Soft Skills:</strong> Strong analytical problem-solving, communication skills, and ability to work under pressure, particularly during P1 incidents.</p></li></ul><br><p><strong>Common Certifications</strong></p><ul><li><p>ITIL Foundation</p></li><li><p>CCNA (for network-focused roles)</p></li><li><p>Database Certifications (e.g., Oracle, SQL Server)</p></li></ul><p><strong><u>L1 Support:</u></strong></p><br><p>Required Skills & Qualifications
· Technical Proficiency: Strong knowledge of MS Office Suite (especially Excel—Pivot Tables, VLookup), and familiarity with CRM or ERP tools.
· Communication: Excellent written and verbal communication skills for updating stakeholders and documenting issues.
· Attention to Detail: Meticulous approach to data entry to prevent costly errors.
· Time Management: Ability to work under tight deadlines and prioritize tasks effectively.
· Education: Typically requires a high school diploma or a Bachelor’s degree in Business Administration, IT, or a related field.
Common Roles & Contexts
· IT Service Desk L1: Remote troubleshooting, Active Directory management, O365 support.
· BO Executive (Finance/HR): Managing employee records, invoicing, and payroll data.
· Operational Support: Order management, tracking deliveries, and vendor coordination.
L1 support agents typically follow strict, predefined procedures (SOPs) or scripts to resolve common issues and aim for high First Call Resolution (FCR) rates.<strong><u>
</u></strong></p><br><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Reporting to : Chief Growth & Partnerships Officer (CGPO)</p><p>Role Purpose: The Asset Management & Portfolio Performance Director is responsible for managing and optimizing MDO s portfolio of existing assets, subsidiaries, joint ventures and associates. The role focuses on monitoring financial and operational performance, identifying value creation opportunities, and ensuring strong governance and reporting standards. The Director will establish and operate robust reporting systems to provide timely insights to the CEO, Board of Directors, and shareholders. Working closely with the CGPO, the Director will ensure that portfolio management activities are aligned with MDO s overall business development strategy, national objectives, and long-term growth priorities.</p><p>Duties and Responsibilities:</p><p>Portfolio Oversight & Performance Management</p><ul><li>Oversee the performance of MDO s portfolio companies, joint ventures, and equity investments.</li><li>Monitor financial, operational, and ESG performance against agreed KPIs and benchmarks.</li><li>Identify underperforming assets and recommend corrective action plans.</li><li>Support portfolio optimization, including restructuring, divestments, or capital reallocation.</li><li>Review business plans and budgets of portfolio companies to ensure alignment with MDO s strategic objectives.</li></ul><p>Governance & Risk Management</p><ul><li>Ensure compliance with MDO s governance framework across all portfolio companies.</li><li>Assess and mitigate risks in portfolio performance, investment exposures, and market dynamics.</li><li>Represent MDO in board and shareholder meetings of portfolio companies when delegated.</li><li>Promote strong corporate governance practices across subsidiaries and affiliates.</li></ul><p>Reporting & Stakeholder Management</p><ul><li>Develop and manage comprehensive reporting systems for portfolio performance.</li><li>Provide timely, accurate, and transparent reports to the CEO, Board of Directors, and shareholders.</li><li>Prepare portfolio review presentations, investment updates, and performance dashboards.</li><li>Act as a key liaison between MDO and portfolio company management teams.</li></ul><p>Collaboration with The Growth and Partnership Department,</p><ul><li>Work with the Department to identify opportunities for growth, partnerships, or exits within the portfolio.</li><li>Support evaluation of new projects or acquisitions by sharing insights from portfolio performance.</li><li>Provide input on strategic initiatives such as sector consolidation, joint ventures, or value chain integration.</li></ul><p>Team Leadership</p><ul><li>Lead and mentor the Asset Management team, including analysts, associates and managers.</li><li>Build internal capabilities in portfolio monitoring, financial analysis, and corporate governance.</li><li>Foster a performance-driven culture with emphasis on accountability and continuous improvement.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Finance, Economics, Business Administration, or related field.</li><li>MBA or master s degree in Finance/Investments preferred.</li><li>CFA, ACCA, or CAIA designation strongly preferred.</li><li>Minimum 15 years of experience in asset management, portfolio management, investment, or corporate finance.</li><li>Strong track record of managing corporate portfolios, subsidiaries, or JVs (preferably in industrial or sovereign investment environments).</li><li>Experience in board representation, governance, and shareholder reporting.</li><li>Familiarity with Oman s economic, industrial, and regulatory landscape is an advantage .</li></ul><p>Skills & Competencies:</p><ul><li>Strong analytical, financial modelling, and valuation skills.</li><li>Deep understanding of corporate governance and risk management frameworks.</li><li>Excellent communication, reporting, and presentation abilities for senior stakeholders.</li><li>Leadership and team development skills with collaborative mindset .</li></ul><p></p></section>
<p><h4>Description</h4>
<p>Müller's Solutions is seeking a dedicated Change Management Consultant, preferably an Omani national, to join our team. In this role, you will drive and support organizational change initiatives by working closely with stakeholders to facilitate smooth transitions and enhance adoption of new processes, systems, and strategies. You will be a key contributor to ensuring the success of transformational projects by developing tailored change management plans, conducting impact assessments, and executing communication and training strategies.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Develop and implement change management strategies and plans aligned with project objectives.</li>
<li>Engage with stakeholders at all levels to assess readiness and manage resistance.</li>
<li>Design and execute communication plans to keep all parties informed and engaged.</li>
<li>Conduct training needs assessments and coordinate training sessions to support change.</li>
<li>Monitor and measure change progress and adoption, providing timely feedback and adjustments as necessary.</li>
<li>Collaborate with project teams to integrate change management activities into project plans.</li>
<li>Provide coaching and support to leaders and managers to effectively drive change.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Omani national preferred.</li>
<li>Bachelor's degree in Business Administration, Organizational Development, Human Resources, or a related field.</li>
<li>Minimum 5 years of experience in change management roles.</li>
<li>Strong knowledge of change management methodologies, tools, and best practices.</li>
<li>Demonstrated experience managing change in large-scale projects and organizational transformations.</li>
<li>Excellent communication, facilitation, and interpersonal skills.</li>
<li>Ability to work collaboratively across diverse teams and influence stakeholders at all levels.</li>
<li>Relevant certifications in change management (e.g., Prosci, ACMP) are a plus.</li>
<li>Strong problem-solving skills and adaptability in dynamic environments.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Müller's Solutions is seeking a dedicated Change Management Consultant, preferably an Omani national, to join our team. In this role, you will drive and support organizational change initiatives by working closely with stakeholders to facilitate smooth transitions and enhance adoption of new processes, systems, and strategies. You will be a key contributor to ensuring the success of transformational projects by developing tailored change management plans, conducting impact assessments, and executing communication and training strategies.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Develop and implement change management strategies and plans aligned with project objectives.</li>
<li>Engage with stakeholders at all levels to assess readiness and manage resistance.</li>
<li>Design and execute communication plans to keep all parties informed and engaged.</li>
<li>Conduct training needs assessments and coordinate training sessions to support change.</li>
<li>Monitor and measure change progress and adoption, providing timely feedback and adjustments as necessary.</li>
<li>Collaborate with project teams to integrate change management activities into project plans.</li>
<li>Provide coaching and support to leaders and managers to effectively drive change.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Omani national preferred.</li>
<li>Bachelor's degree in Business Administration, Organizational Development, Human Resources, or a related field.</li>
<li>Minimum 5 years of experience in change management roles.</li>
<li>Strong knowledge of change management methodologies, tools, and best practices.</li>
<li>Demonstrated experience managing change in large-scale projects and organizational transformations.</li>
<li>Excellent communication, facilitation, and interpersonal skills.</li>
<li>Ability to work collaboratively across diverse teams and influence stakeholders at all levels.</li>
<li>Relevant certifications in change management (e.g., Prosci, ACMP) are a plus.</li>
<li>Strong problem-solving skills and adaptability in dynamic environments.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Department of Business and Economics at MCBS invites applications for a full-time faculty position in Management. The successful candidate will contribute to teaching, research, student advising, program development, quality assurance, and service in a dynamic multicultural learning environment.</p>
<p> </p>
<p> <strong>Core teaching areas may include:</strong> </p>
<p>Principles of Management; Strategic Management; Organizational Behavior; Human Resource Management; Leadership; Operations Management; Entrepreneurship; International Business; Innovation and Change Management.</p>
<p> </p>
<p> <strong>Key responsibilities:</strong> </p>
<p> Teach undergraduate and/or postgraduate management courses in face-to-face, online, and blended modes.</p>
<p> Design and update course materials, case studies, simulations, assessments, rubrics, and learning resources aligned with CLOs and PLOs.</p>
<p> Use student-centered, case-based, project-based, and technology-enhanced teaching approaches.</p>
<p> Conduct research and publish in peer-reviewed journals; pursue applied projects, grants, consultancy, and industry engagement.</p>
<p> Advise students, supervise research projects, support internships and capstones, and mentor students for professional development.</p>
<p> Participate in curriculum review, Assurance of Learning, moderation, accreditation documentation, academic committees, and continuous improvement.</p>
<p> </p>
<p> <strong>Required qualifications:</strong> </p>
<p> Assistant/Associate Professor: PhD/DBA in Management, Business Administration, Strategy, Human Resource Management, Organizational Behavior, Operations Management, Entrepreneurship, or a closely related field from a recognized university.</p>
<p> Lecturer: Master's degree in Management, Business Administration, or a closely related field from a recognized university; relevant industry experience is preferred.</p>
<p> Associate Professor candidates should demonstrate a strong publication record, academic leadership, supervision experience, and service contributions.</p>
<p> Evidence of effective teaching and ability to teach online/hybrid courses using appropriate learning technologies.</p>
<p> Bilingual Arabic-English communication is preferred; ability to deliver courses in Arabic is an advantage for relevant programs.</p>
<p> Experience with quality assurance, AACSB/OAAAQA/OQF expectations, CLO/PLO mapping, assessment moderation, and accreditation documentation is strongly preferred.</p>
<p> </p>
<p> <strong>Preferred qualifications and experience:</strong> </p>
<p> Professional, consultancy, executive training, or industry experience in management-related fields.</p>
<p> Experience teaching postgraduate courses and supervising graduate research.</p>
<p> Ability to contribute to leadership development, entrepreneurship, sustainability, employability, and societal impact initiatives.</p>
<p> </p>
<p> <strong>AACSB-aligned contribution expected:</strong> </p>
<p> Maintain academic/professional currency appropriate to the appointed rank and faculty qualification category.</p>
<p> Contribute to faculty sufficiency, teaching effectiveness, Assurance of Learning, curriculum improvement, research impact, and engagement with professional/community stakeholders.</p>
<p> Provide evidence for course files, assessment moderation, closing-the-loop actions, and accreditation-related reporting when required.</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Department of Business and Economics at MCBS invites applications for a full-time faculty position in Aviation Management within the transportation, logistics, and safety management area. The successful candidate will teach aviation-related courses, contribute to academic development and research, advise students, and support quality assurance and accreditation activities.</p>
<p> </p>
<p> <strong>Core teaching areas may include:</strong> </p>
<p>Aviation Management; Airline Management; Air Operations Management; Aviation Safety; Aviation Law; Air Traffic Management; Air Cargo Management; Accident Prevention and Causation; Meteorology for Aviation; Aviation Strategy and Regulation.</p>
<p> </p>
<p> <strong>Key responsibilities:</strong> </p>
<p> Teach undergraduate aviation management courses in face-to-face, online, and blended modes.</p>
<p> Develop and maintain syllabi, aviation case studies, learning resources, assessments, rubrics, course files, and practical learning activities.</p>
<p> Integrate aviation industry standards, safety culture, airline operations, regulation, and Oman/GCC aviation examples into teaching.</p>
<p> Conduct research and publish in peer-reviewed journals; contribute to aviation, transport, logistics, safety, and management-related scholarship.</p>
<p> Advise students, supervise projects/capstones, support internships, and engage with aviation industry stakeholders.</p>
<p> Participate in curriculum review, Assurance of Learning, moderation, accreditation evidence preparation, academic committees, and continuous improvement.</p>
<p> </p>
<p> <strong>Required qualifications:</strong> </p>
<p> Assistant/Associate Professor: PhD/DBA in Aviation Management, Airline Management, Transportation Management, Logistics, Safety Management, Business Administration with aviation focus, or a closely related field from a recognized university.</p>
<p> Associate Professor candidates should demonstrate peer-reviewed publications, academic leadership, supervision experience, and service.</p>
<p> Evidence of teaching effectiveness and ability to teach online/hybrid courses using appropriate educational technologies.</p>
<p> Bilingual Arabic-English communication is preferred; ability to teach in Arabic is an advantage where program needs require it.</p>
<p> Experience with quality assurance, AACSB/OAAAQA/OQF-aligned assessment, CLO/PLO mapping, moderation, and accreditation documentation is strongly preferred.</p>
<p> </p>
<p> <strong>Preferred qualifications and experience:</strong> </p>
<p> Industry experience with airlines, aviation safety, air operations, air traffic, logistics, or regulatory bodies.</p>
<p> Professional certifications or training related to aviation, safety, transport, or logistics.</p>
<p> Ability to support industry engagement, student internships, applied projects, and aviation-sector partnerships.</p>
<p> </p>
<p> <strong>AACSB-aligned contribution expected:</strong> </p>
<p> Maintain academic/professional currency appropriate to the appointed rank and faculty qualification category.</p>
<p> Contribute to faculty sufficiency, teaching effectiveness, Assurance of Learning, curriculum improvement, research impact, and engagement with professional/community stakeholders.</p>
<p> Provide evidence for course files, assessment moderation, closing-the-loop actions, and accreditation-related reporting when required.</p></div></section>