Jobs in Tourism Sector - muscat Oman

<p><h4>Position description</h4> <p><strong>Reports to:</strong> Shift Team Lead OTTCO<br> <strong>Department:</strong> Maintenance & Operation Department<br> <strong>Location:</strong> Duqm & Ras Markaz</p> <h4>Job purpose</h4> <p>Performs safe, orderly and efficient panel control operations for flow regulations on reception, storage and expedition (pressure, flow, rate, reading, gauges, inspecting product) at assigned sites (Muscat / Ras Markaz / Duqm), under shift Operation Supervisor's scope, as individual contributor by:</p> <ul> <li>Controlling and regulating the pressure, flow and rate of the facility and correcting anomalies.</li> <li>Overseeing, reading, and maintaining the equipment that controls the pressure and flow of plant.</li> <li>Watching gauges, inspecting product, troubleshooting, record keeping.</li> <li>Preparing written documents for supervisors or safety inspectors to ensure products meet the required specification and contribute to regular and safest operations.</li> </ul> <p>The position will act in accordance with OTTCO's mission, vision, values and strategies, as well as policies, guidelines and international standards, supported by an IT technology platform, HSE standards, Omani government and other legal justifications, and best international practices in consonance with national objectives.</p> <h4>Reporting structure</h4> <p><strong>Number of staff supervised (direct reports):</strong> 0</p> <h4>Key responsibilities</h4> <p><strong>General:</strong></p> <ul> <li>Perform all CRO operation activities role in petrochemical terminal and hydrocarbons.</li> <li>Accept shift from previous shift panel operator with detailed log sheet of operational adjustments and changes during previous shift.</li> <li>Ensure continuity of operational issues handed over by the previous shift and take necessary action.</li> <li>Capture all major highlights and constraints experienced during the shift in the log sheet in detail for the following shift.</li> <li>Monitor unit's process performance on a continuous basis using the Distributed Control System (DCS).</li> <li>Diagnose abnormal situations and take corrective action from the control panel.</li> <li>Ensure equipment is operating within specified parameters and report serious operational deviations to the Shift Team Leader.</li> <li>Review and compare outside log sheet readings at regular intervals with the control room instrumentation readings and ensure they correlate.</li> <li>Review laboratory sample analysis results by referring to Laboratory Information Management System updates and make necessary adjustments of the control panel instruments.</li> <li>Ensure Shift Team Leader is fully informed on all related aspects and obtain guidance when necessary.</li> <li>Control operating plant start-ups, shutdowns, and emergencies by alterations of speed, temperature, pressure and flow rates as necessary.</li> <li>Facilitate the shutdown and start-up for turnaround, maintenance and inspection purposes with adherence to the Standard Operating Procedures (SOP).</li> <li>Implement emergency procedures as dictated by the circumstances and SOPs.</li> <li>Contribute to the integrity of the organisation structure through constructive feedback.</li> <li>Contribute to improving processes and procedures within the department in conjunction with Team Leader.</li> <li>Adhere to Standard Operating Procedures and instructions received from Shift Team Leader in coordination with the Field Operator.</li> <li>Maintain log sheets and logbooks reporting the highlights of daily shift work.</li> <li>Record safety incidents (near misses, observations, incidents).</li> <li>Provide input into the weekly or monthly reports if required by the Area Department.</li> <li>Maintain continuity of panel operation and close all critical issues scheduled for the allocated shift.</li> <li>Communicate and correct process quality problems.</li> <li>Participate in Process Safety Management (PSM) activities.</li> <li>Effectively interact with all levels of employees, clients and vendors.</li> <li>Support unit turnarounds including work list identification/justification, procedure writing, procedure review and equipment inspection.</li> <li>Troubleshoot process operations, communicate and correct process quality problems.</li> <li>Perform other related duties or assignments as directed.</li> <li>Familiarize with QHSE policies, objectives, procedures and its record maintenance.</li> <li>Maintain awareness of significant environmental aspects, health and safety hazards, related actual and potential aspects and risks associated with their risk.</li> <li>Maintain awareness of emergency preparedness and response measures.</li> <li>Maintain awareness of implications of not conforming to the integrated management system requirements, including not fulfilling the organization's compliance obligations.</li> </ul> <h4>Qualifications & experience</h4> <p><strong>Minimum qualifications:</strong> Diploma in Petrochemical or Oil / Gas or equivalent.</p> <p>Excellent knowledge of written, read, and spoken English (required). Arabic - native (desirable).</p> <p><strong>Experience and background:</strong></p> <ul> <li>5-7 years of experience in hydrocarbons refining, petrochemical, process engineering or related industry.</li> <li>Relevant experience in the Oil & Gas / Refinery / Petrochemical industry with experience in Jetty / Tank Farm / Gantry units.</li> <li>Knowledge of fuel sector equipment.</li> <li>Knowledge of the refinery's offsite facilities and procedures.</li> </ul> <p><strong>Skills:</strong></p> <ul> <li>Good functional knowledge of DCS.</li> <li>Good knowledge of relevant operations, HSE requirements, Oil/Gas process and systems procedures and practices.</li> <li>Ability to perform as a team player.</li> <li>Self-motivated and dependable, demonstrating strong initiative.</li> <li>Ability to deal with change and demonstrate flexibility as required.</li> </ul> <h4>Key interactions</h4> <p><strong>Internal:</strong> Department Managers, Operations Shift Staff, SCM, TSD, Maintenance, HSE, Fire</p> <p><strong>External:</strong> OQ, SIPC, Surveying Companies, ROP and Civil Defence, gas companies, other contractors and suppliers as required.</p> <h4>Notable working conditions</h4> <p>Field operations and office environment, moderate to intensive computer screen use.</p></p><p></p>

<p><h4>Position description</h4> <p><strong>Reports to:</strong> Shift Team Lead OTTCO<br> <strong>Department:</strong> Maintenance & Operation Department<br> <strong>Location:</strong> Duqm & Ras Markaz</p> <h4>Job purpose</h4> <p>Performs safe, orderly and efficient panel control operations for flow regulations on reception, storage and expedition (pressure, flow, rate, reading, gauges, inspecting product) at assigned sites (Muscat / Ras Markaz / Duqm), under shift Operation Supervisor's scope, as individual contributor by:</p> <ul> <li>Controlling and regulating the pressure, flow and rate of the facility and correcting anomalies.</li> <li>Overseeing, reading, and maintaining the equipment that controls the pressure and flow of plant.</li> <li>Watching gauges, inspecting product, troubleshooting, record keeping.</li> <li>Preparing written documents for supervisors or safety inspectors to ensure products meet the required specification and contribute to regular and safest operations.</li> </ul> <p>The position will act in accordance with OTTCO's mission, vision, values and strategies, as well as policies, guidelines and international standards, supported by an IT technology platform, HSE standards, Omani government and other legal justifications, and best international practices in consonance with national objectives.</p> <h4>Reporting structure</h4> <p><strong>Number of staff supervised (direct reports):</strong> 0</p> <h4>Key responsibilities</h4> <p><strong>General:</strong></p> <ul> <li>Perform all CRO operation activities role in petrochemical terminal and hydrocarbons.</li> <li>Accept shift from previous shift panel operator with detailed log sheet of operational adjustments and changes during previous shift.</li> <li>Ensure continuity of operational issues handed over by the previous shift and take necessary action.</li> <li>Capture all major highlights and constraints experienced during the shift in the log sheet in detail for the following shift.</li> <li>Monitor unit's process performance on a continuous basis using the Distributed Control System (DCS).</li> <li>Diagnose abnormal situations and take corrective action from the control panel.</li> <li>Ensure equipment is operating within specified parameters and report serious operational deviations to the Shift Team Leader.</li> <li>Review and compare outside log sheet readings at regular intervals with the control room instrumentation readings and ensure they correlate.</li> <li>Review laboratory sample analysis results by referring to Laboratory Information Management System updates and make necessary adjustments of the control panel instruments.</li> <li>Ensure Shift Team Leader is fully informed on all related aspects and obtain guidance when necessary.</li> <li>Control operating plant start-ups, shutdowns, and emergencies by alterations of speed, temperature, pressure and flow rates as necessary.</li> <li>Facilitate the shutdown and start-up for turnaround, maintenance and inspection purposes with adherence to the Standard Operating Procedures (SOP).</li> <li>Implement emergency procedures as dictated by the circumstances and SOPs.</li> <li>Contribute to the integrity of the organisation structure through constructive feedback.</li> <li>Contribute to improving processes and procedures within the department in conjunction with Team Leader.</li> <li>Adhere to Standard Operating Procedures and instructions received from Shift Team Leader in coordination with the Field Operator.</li> <li>Maintain log sheets and logbooks reporting the highlights of daily shift work.</li> <li>Record safety incidents (near misses, observations, incidents).</li> <li>Provide input into the weekly or monthly reports if required by the Area Department.</li> <li>Maintain continuity of panel operation and close all critical issues scheduled for the allocated shift.</li> <li>Communicate and correct process quality problems.</li> <li>Participate in Process Safety Management (PSM) activities.</li> <li>Effectively interact with all levels of employees, clients and vendors.</li> <li>Support unit turnarounds including work list identification/justification, procedure writing, procedure review and equipment inspection.</li> <li>Troubleshoot process operations, communicate and correct process quality problems.</li> <li>Perform other related duties or assignments as directed.</li> <li>Familiarize with QHSE policies, objectives, procedures and its record maintenance.</li> <li>Maintain awareness of significant environmental aspects, health and safety hazards, related actual and potential aspects and risks associated with their risk.</li> <li>Maintain awareness of emergency preparedness and response measures.</li> <li>Maintain awareness of implications of not conforming to the integrated management system requirements, including not fulfilling the organization's compliance obligations.</li> </ul> <h4>Qualifications & experience</h4> <p><strong>Minimum qualifications:</strong> Diploma in Petrochemical or Oil / Gas or equivalent.</p> <p>Excellent knowledge of written, read, and spoken English (required). Arabic - native (desirable).</p> <p><strong>Experience and background:</strong></p> <ul> <li>5-7 years of experience in hydrocarbons refining, petrochemical, process engineering or related industry.</li> <li>Relevant experience in the Oil & Gas / Refinery / Petrochemical industry with experience in Jetty / Tank Farm / Gantry units.</li> <li>Knowledge of fuel sector equipment.</li> <li>Knowledge of the refinery's offsite facilities and procedures.</li> </ul> <p><strong>Skills:</strong></p> <ul> <li>Good functional knowledge of DCS.</li> <li>Good knowledge of relevant operations, HSE requirements, Oil/Gas process and systems procedures and practices.</li> <li>Ability to perform as a team player.</li> <li>Self-motivated and dependable, demonstrating strong initiative.</li> <li>Ability to deal with change and demonstrate flexibility as required.</li> </ul> <h4>Key interactions</h4> <p><strong>Internal:</strong> Department Managers, Operations Shift Staff, SCM, TSD, Maintenance, HSE, Fire</p> <p><strong>External:</strong> OQ, SIPC, Surveying Companies, ROP and Civil Defence, gas companies, other contractors and suppliers as required.</p> <h4>Notable working conditions</h4> <p>Field operations and office environment, moderate to intensive computer screen use.</p></p><p></p>

<p><h4>Position summary</h4> <p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Control Room Operators</p><p>Role and Responsibilities</p><p>Mine control room operators are responsible for monitoring mining operations through electronic systems, including screens, dials, and lights that represent various processes in the mine. They adjust operational variables, communicate with different departments, and take immediate action in case of irregularities or emergencies. Key tasks include:</p><ul><li><p>Supervising haulage and fleet operations using systems like MT Data, Guardian DSS,</p></li></ul><p>Scada, PLC, HMI and CCTV monitoring</p><ul><li><p>Managing alerts, incidents, and fatigue monitoring to maintain safety and</p></li></ul><p>compliance</p><ul><li><p>Collaborating with mining supervisors, technicians, management and other operators to optimize</p></li></ul><p>Production</p><ul><li><p>Participating in hazard identification, risk assessment, and control measures.</p></li><li><p>Blasting clearance and procedures</p></li></ul><p>Work Environment</p><ul><li><p>Long periods in office / control room</p></li><li><p>Sitting for long periods</p></li><li><p>Screens and sirens</p></li><li><p>Work hours 8 to12 hour shifts.</p></li><li><p>Shifts will cycle between morning, afternoon and night.</p></li><li><p>No FIFO – Only expat with residency/Oman citizen with annual leave as per contract</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><p>Skills and Qualifications</p><ul><li><p>Excellent communication in English (Hindi will be an advantage), to be able to communicate and coordinate with various departments and management levels.</p></li><li><p>Experience and firm knowledge of technical as well as and practical mining operations, engineering</p></li><li><p>Prior control room experience of 2 years – 5 years</p></li><li><p>Basic computer proficiency</p></li><li><p>Problem-solving and decision-making skills for handling emergencies.</p></li><li><p>Compliance with safety standards and pre-employment checks, including medical,</p></li></ul><p>drug testing and police clearance</p><ul><li><p>A controller will have to be skilled in taking decisions during an emergency, keeping</p></li></ul><p>calm and relaxed under pressure</p><ul><li><p>Controller must record, distribute, and file information diligently.</p></li><li><p>Controller must be able to retrieve detailed information from reporting people to ensure correct and detailed information is communicated and recorded.</p></li><li><p>Technical or instrumentation background and the ability to learn new systems and procedures</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Operate syrup line equipment including mixing tanks, pumps, valves, and filtration units. Accurately follow batch recipes and formulations for syrup production. Ensure proper handling and mixing of raw materials according to standard operating procedures (SOPs). Monitor equipment performance and product quality during production. Perform routine checks and inspections to detect equipment issues or deviations. Maintain cleanliness and sanitation of work areas and equipment in compliance with food safety standards. Complete all production documentation, logs, and batch records accurately and on time. Report any abnormalities, deviations, or safety concerns to the supervisor immediately. Participate in continuous improvement and safety initiatives. Support inventory management by tracking raw material usage and reporting shortages. Carry out any other activities as and when required by the reporting manager.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum Diploma Degree in Engineering or equivalent.</li><li>0-3 years of experience.</li><li>Good understanding of food safety and hygiene standards.</li><li>Good mechanical ability and troubleshooting skills.</li><li>Competence in using production documentation and batch records.</li><li>Reliability and punctuality.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b>: - Should be Operate CNC machine Date feed and work in Machine. - Should have knowledge in Problem Solving Process and Root cause analysis. - Maintain and Follow Parameters Check sheets, Spares and Daily Logbook - Provide regular scheduled Chemical Process monitoring Activities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Requirements </b>- ITI / Diploma Candidates with Good experience 3 to 5 years in Industrial cladding Products manufacturing company in Gulf Experience preferable. - Knowledge in PIR Continuous Line Experience with CNC Rolling Cutting and bending. - Knowledge in Industrial CNC Machinery Operation. - Good Verbal &amp; written communication skills in English with problem solving. - Good knowledge of MS-Office.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Oman Air has built up a reputation as a strong, competitive leader in the airline industry. We are committed to recruiting and nurturing bright and dynamic individuals to meet our manpower needs. In the new millennium, our mission is to seek out new ways to develop and improve our position as a leader in aviation excellence. We believe our people are the reason behind our success, and we offer you a once in a lifetime opportunity to work in a team-based customer-oriented environment. Our emphasis is on continual staff development we achieve through the training we impart to our staff members.</p><p>Manager Oman Air Holidays is accountable for the commercial performance, growth, profitability, and end-to-end management of Oman Air Holidays, including the platform, customer experience, product development, partnerships, payments, and performance. The role carries full P&amp;L responsibility and is expected to grow online and offline revenue through market opportunities, strategic partnerships, and innovative holiday products that leverage Oman Air s network.</p><p><strong>Business Leadership &amp; Commercial Management</strong></p><ul><li>Own revenue, profitability, commercial growth, and P&amp;L delivery.</li><li>Develop and execute the strategic roadmap, annual plans, budgets, forecasts, and growth initiatives.</li><li>Track KPIs, revenue targets, conversion, profitability, and customer lifetime value.</li></ul><p><strong>Holidays Platform Management &amp; User Experience</strong></p><ul><li>Manage OmanAirHolidays.com and related technology ecosystem, ensuring platform stability, scalability, and continuous enhancement.</li><li>Improve customer experience, search, merchandising, conversion, booking completion, content accuracy, pricing, and product quality.</li></ul><p><strong>Product Development &amp; Destination Management</strong></p><ul><li>Develop holiday products, stopover packages, destination experiences, and seasonal offers aligned to Oman Air s network and demand trends.</li><li>Create differentiated experiences for inbound, outbound, transit, leisure, and business customers.</li></ul><p><strong>Offline Sales &amp; Business Development</strong></p><ul><li>Grow offline holiday channels, including MICE, religious groups, GIT, FIT, corporate, educational, and special-interest travel.</li><li>Build relationships with travel agencies, tour operators, corporate customers, and industry stakeholders.</li></ul><p><strong>Tourism Partnerships &amp; Industry Engagement</strong></p><ul><li>Establish partnerships with tourism boards, DMCs, hotels, tour operators, government entities, and industry associations.</li><li>Collaborate with the Ministry of Heritage ,Tourism &amp; industry partners to support tourism development.</li><li>Strengthen Oman Air s Stopover Programme and promote Oman Air Holidays at relevant trade forums.</li></ul><p><strong>Payments &amp; Commercial Operations</strong></p><ul><li>Oversee payment solutions, booking fulfilment, financial controls, governance, risk processes, and provider coordination.</li></ul><p><strong>Stakeholder &amp; Cross-Functional Collaboration</strong></p><ul><li>Collaborate with Revenue Management, Commercial &amp; Sales, Finance, Product Management, Digital Commerce, Performance Marketing, Procurement, Customer Experience, Network Planning, and Operations to align commercial, customer, and operational goals.</li></ul><p><strong>Team Leadership</strong></p><ul><li>Lead, develop, and mentor a team of 2 4 professionals with clear objectives, KPIs, and development plans.</li><li>Perform any other related tasks as assigned by the Management.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Bachelor s degree in business administration, Management, Tourism, Hospitality, Travel &amp; Tourism, or related field.</li><li>Minimum 8 years experience in airline holidays, tour operating, online travel, destination management, tourism, or related industries.</li><li>Proven commercial leadership, business growth, and P&amp;L management experience.</li><li>Strong understanding of holiday packaging, tourism distribution channels, travel ecosystem dynamics, booking platforms, travel technology, and digital commerce.</li><li>Experience managing strategic partnerships and supplier relationships.</li><li>Preferred Master's Degree, preferably an MBA or related discipline.</li><li>Experience in airline holidays, airline retailing, tourism development, or destination marketing.</li></ul><p><strong>Knowledge &amp; Skills</strong></p><ul><li>Deep understanding of airline holidays, travel packaging, distribution, and destination marketing.</li><li>Strong digital commerce, travel technology, customer journey, and user experience expertise.</li><li>Payment ecosystem knowledge and commercial payments understanding.</li><li>Revenue, profitability, analytics, and performance management.</li><li>Commercial negotiation, contract management, strategic planning, and execution.</li><li>Project, stakeholder, leadership, people development, presentation, communication, and relationship management skills.</li></ul><p><strong>Language Requirements</strong></p><ul><li>Fluency in English (written and spoken) is mandatory.</li><li>Arabic language skills are preferred but not mandatory.</li></ul><p><strong>Success Measures</strong></p><ul><li>The successful candidate will be evaluated on revenue growth, profitability and P&amp;L delivery, online and offline sales growth, stopover programme performance, website conversion and user experience improvements, partnership development, tourism promotion outcomes, customer satisfaction, repeat purchase, team capability, and contribution to inbound tourism and network stimulation.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in business administration, Management, Tourism, Hospitality, Travel &amp; Tourism, or related field.</li><li>Minimum 8 years experience in airline holidays, tour operating, online travel, destination management, tourism, or related industries.</li><li>Proven commercial leadership, business growth, and P&amp;L management experience.</li><li>Strong understanding of holiday packaging, tourism distribution channels, travel ecosystem dynamics, booking platforms, travel technology, and digital commerce.</li><li>Experience managing strategic partnerships and supplier relationships.</li><li>Preferred Master's Degree, preferably an MBA or related discipline.</li><li>Experience in airline holidays, airline retailing, tourism development, or destination marketing.</li></ul><p><strong>Knowledge &amp; Skills</strong></p><ul><li>Deep understanding of airline holidays, travel packaging, distribution, and destination marketing.</li><li>Strong digital commerce, travel technology, customer journey, and user experience expertise.</li><li>Payment ecosystem knowledge and commercial payments understanding.</li><li>Revenue, profitability, analytics, and performance management.</li><li>Commercial negotiation, contract management, strategic planning, and execution.</li><li>Project, stakeholder, leadership, people development, presentation, communication, and relationship management skills.</li></ul><p><strong>Language Requirements</strong></p><ul><li>Fluency in English (written and spoken) is mandatory.</li><li>Arabic language skills are preferred but not mandatory.</li></ul><p></p></section>

<p>Mandarin Oriental Muscat is looking for a Leisure Sales Executive German Speaking Omani National to join our Sales and Marketing team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p><p>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p><p>Mandarin Oriental Muscat</p><p>Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events. For those seeking a luxury living experience in one of Muscat s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group s legendary service, world-class amenities and sweeping sea or mountain views.</p><p><b><br></b></p><p><b>Scope of Position</b></p><p>As Leisure Sales Executive , you will work closely with the Director of Commercial Strategy, Senior Sales Manager and the Sales team to drive leisure business and achieve or exceed monthly, quarterly, and annual revenue targets. The role focuses on developing and maintaining strong relationships with key leisure accounts, including travel agencies, tour operators, Destination Management Companies (DMCs), wholesalers, consortia, and other leisure partners across assigned markets. You will be responsible for identifying new business opportunities, managing existing leisure accounts, implementing sales strategies and account plans, and increasing the hotel s market share within the leisure segment. The role requires a proactive approach to account management, sales calls, client entertainment, site inspections, and market development while positioning Mandarin Oriental, Muscat as a preferred luxury leisure destination.</p><p><b><br></b></p><p><b>Responsibilities</b></p><ul><li>Understand, communicate, and adhere to all corporate and hotel policies and standard operating procedures.</li><li>Ensure all business activities and decisions comply with the MOHG Code of Conduct and applicable laws, rules, and regulations.</li><li>Fully understand and support Mandarin Oriental, Muscat s People &amp; Culture strategic policies.</li><li>Support all learning and development activities as required.</li><li>Safeguard confidential information and personal data relating to guests, customers, colleagues, and the hotel.</li><li>Support and adhere to all policies and procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li><li>Ensure compliance with the MOHG Social Media Policy.</li><li>Act as a hotel and brand ambassador at all times.</li><li>Carry out any additional duties requested by management related to hotel operational activities.</li><li>Generate, develop, and maintain leisure accounts within assigned markets and segments through proactive sales activities.</li><li>Develop and maintain productive relationships with travel agencies, tour operators, DMCs, wholesalers, consortia, and other key leisure partners.</li><li>Identify and develop new leisure business opportunities to increase room revenue, occupancy, and market share.</li><li>Conduct face-to-face sales calls, telephone calls, client entertainment, presentations, and site inspections.</li><li>Implement and execute leisure sales objectives, strategies, and action plans to achieve and exceed assigned targets.</li><li>Manage assigned leisure accounts and continuously evaluate their production, potential, and performance.</li><li>Support the development and implementation of seasonal leisure campaigns, tactical offers, packages, and promotions in collaboration with relevant departments.</li><li>Maintain awareness of leisure market trends, source markets, booking patterns, customer preferences, and competitor activities.</li><li>Monitor competitors leisure positioning, rates, packages, promotions, and market activity and report relevant threats and opportunities.</li><li>Develop strong and productive relationships with existing business partners while actively identifying potential new partners.</li><li>Ensure negotiated agreements and selling strategies are adhered to and maximize upselling opportunities whenever possible.</li><li>Conduct regular account reviews and recommend actions to increase production from key leisure partners.</li><li>Maintain accurate and up-to-date information regarding assigned accounts, activities, opportunities, and production in the relevant systems in accordance with MOHG standards.</li><li>Respond to client and partner requests within the time frames established by the company.</li><li>Participate in leisure sales activities, roadshows, trade events, exhibitions, sales missions, and networking opportunities as required.</li><li>Attend major events in the hotel and city as requested by the Department Head.</li><li>Cross-sell Mandarin Oriental properties worldwide whenever appropriate and identify opportunities to generate business across the Group.</li><li>Support customer loyalty and Mandarin Oriental brand standards by delivering service excellence throughout the customer experience.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p>We invite you to become a fan of the exceptional. Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p><p>Mandarin Oriental Muscat</p><p>Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events. For those seeking a luxury living experience in one of Muscat s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group s legendary service, world-class amenities and sweeping sea or mountain views.</p><p>Scope of Position</p><p>As Leisure Sales Executive , you will work closely with the Director of Commercial Strategy, Senior Sales Manager and the Sales team to drive leisure business and achieve or exceed monthly, quarterly, and annual revenue targets. The role focuses on developing and maintaining strong relationships with key leisure accounts, including travel agencies, tour operators, Destination Management Companies (DMCs), wholesalers, consortia, and other leisure partners across assigned markets. You will be responsible for identifying new business opportunities, managing existing leisure accounts, implementing sales strategies and account plans, and increasing the hotel s market share within the leisure segment. The role requires a proactive approach to account management, sales calls, client entertainment, site inspections, and market development while positioning Mandarin Oriental, Muscat as a preferred luxury leisure destination.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>&nbsp;Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. Mandarin Oriental Muscat Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events. For those seeking a luxury living experience in one of Muscat s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group s legendary service, world-class amenities and sweeping sea or mountain views.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Senior School qualification or equivalent</li><li>Degree or Diploma in Finance</li><li>Minimum of 1-2 years experience in accounting with at least 1 year in a similar capacity</li><li>Experienced in POS and PMS Systems (Opera / PSMS / Info Genesis / Micros)</li><li>Experienced in Accounting System (SUN System)</li><li>Excellent MS Office skills (Excel, word)</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Assist the Director of Sales in the Management of the Sales Team especially in the absence of the Director of Sales and occasionally the Director of Sales &amp; Marketing Attend internal Meetings and Conference Calls, and Client Appointments and Client Events in the absence primarily of the Director of Sales but also the Director of Sales &amp; Marketing. Responsible for key account management on an assigned account (base or geographic area), ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set. Responsible for prospecting new accounts. Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets. Conduct site inspections. Adhere to the Corporate SOP s. Follow up of tentative bookings in the assigned markets. Detailed knowledge of competitor set. Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel. Responsible for timely contracting from the client base responsible for. SMART contracting to ensure optimum yielding during annual rate negotiations. Attend trade shows, sales blitz, workshops, etc. in the assigned markets. Assist the Director of Sales / Director of Sales &amp; Marketing in defining an annual sales action plan and execute set actions accordingly. Assist the Director of Sales / Director of Sales &amp; Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions. Execute sales actions within set cost budget structure. Cross Sell other Kempinski Hotels. Aim to achieve the Company Sales Vision. Document all sales actions in SFA (S&amp;C). Update OPERA contact database at all times. Understand, and follow the Company Sales Vision. Participation in Duty Manager rota. Understand and strictly adhere to the Rules &amp; Regulations established in the Employees Handbook and the Hotel s policy on Fire, Hygiene, Health &amp; Safety. Ensure that all potential and real hazards are reported and rectified immediately. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>At least 2 years of relevant experience in a similar role within a high-end luxury resort or hotel. - 2-3 years of experience working with tour operators in the European market. - Proficiency in German is a plus.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Mandarin Oriental Muscat is looking for an Executive Chef to join our culinary team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p><p>Mandarin Oriental Muscat Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events. For those seeking a luxury living experience in one of Muscat s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group s legendary service, world-class amenities and sweeping sea or mountain views.</p><p>Job Scope Oversee all operational and administrative aspects of the culinary division as appropriate and be able to prioritise the required level of engagement in all areas depending on business volumes and other related parameters. Monitor industry trends and collaborate with internal and external partners in culinary research and development efforts. Formulate and implement procedural guidelines, policies and standards pertaining to the overall food and beverage operations. Included in this are menu design, product specifications, cleanliness and sanitation, and food, labour and operating expenses cost control. Guide and support the culinary team in the implementation and adherence of company standards, processes &amp; systems. Develops standards, processes, and tools to assist in delivering consistent culinary products. Provide visionary leadership and management from development process, product creation through implementation. Encourage proactive, efficient, and effective inter-departmental communication within and beyond the F&amp;B division in order to promote a climate of teamwork and enthusiasm. Train, evaluate and schedule all culinary colleagues in accordance with the applicable standards, policies and as per the overall business requirements. To support the Chief Steward in creating and maintain the cleaning and side duty schedules for all positions and ensure compliance and follow through. Support the Chief Steward in overseeing the outside cleaning contractor. Monitor the Catering Company in charge of the staff canteen with regard to food safety and quality and provide feedback and guidance if required. Always supervise the maintenance and cleanliness of the kitchens and stewarding area and carry out daily monthly walk-throughs with the respective stewarding and engineering colleagues. Follow up accordingly on the produced reports to achieve an immaculate environment. To oversee and follow through the food safety standards set by Mandarin Oriental Muscat, Safe &amp; Sound and through the local Muscat Municipality rules and regulation. Work closely with all outlet managers and all Chef de Cuisines to plan menus, prices and promotional events in order to maximize revenue generating opportunities in line with market demands. Constantly identify areas for improvement in food and beverage quality by reviewing various quality audit reports, guest comment cards and guest incident reports, and formulate action plans accordingly, also in cooperation with the respective Manager. Collaborate with Materials Management in identifying and sourcing required products. Ensure that Mandarin Oriental, Muscat grooming and appearance standards are implemented and always maintained to reflect an image of professionalism and care. Ensure proper care, security and maintenance of all hotel equipment through attentive supervision. Observe all aspects of the business forecasts and plan effectively to make most efficient arrangements for manpower, equipment and supplies accordingly. To ensure that all plating guides are followed according to set dish description, cooking method and presentation image. Ensure plating guides are up to date and distributed appropriately.</p><p>Customer Focus: Ensure customer satisfaction in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA. Personally meet potential event guests for menu planning and discussions. Personally monitor and follow through on any requirements of VIP guests and special dietary requirements. Drive and motivate the team to create specific WOW moments to surprise and delight guests throughout the hotel.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Are you a master of craft?</li><li>Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly?</li><li>Do you embrace a growth mindset?</li></ul><p></p></section>

<p>Responsible for the development of the Spa, fitness and Kids Club yearly budget. Responsible for re-forecasting of the budget as and when is necessary. Responsible for the financial performance of the spa and related departments. Responsible for the compilation of the Spa monthly profit and loss account and statistics. Review daily revenue updates on Spa revenue produced by Datavision daily and discuss with Hotel Manager during the weekly meetings. Establish strategies for achieving the targets. Regular review of therapist schedules, therapists and treatment room utilization in order to maximize yield potential of the Spa. Setting achievable goals for spa colleagues, to include both treatment and retail goals. Plan yearly Capex necessarily. Working closely with Director of Finance at all times. Support the Director of Finance in the hotel s overall financial performance. Control aspect of operational supplies and labor in the Spa &amp; Wellness.</p><p>Develop Spa marketing plan and its activities together with the Director of Marketing Communications and be responsible for the execution of the plan. Responsible for the development of marketing strategies for the Spa &amp; Wellness department. Develop the yearly event calendar with the Director of Marketing Communications. Working closely with the Director of Marketing Communications and the Public Relations Manager. Ensure regular market research/studies are being conducted to understand the market trends within Qatar and internationally. Liaison with other Spa Directors in the group to develop attractive group promotions. Attend sales calls as and when is necessary. Development of marketing strategies for the female and male hair and beauty salons, and Spa and Fitness.</p><p>Perform annual performance reviews, encouraging and coaching the development of all the colleagues in the Spa &amp; Wellness division. Oversee the recruitment, induction, training development, appraisal and discipline of all spa &amp; wellness colleagues. Enforce a clear understanding of colleagues rules is in accordance with the MOHG Human Resources Policies. Will be responsible for timely documentation and the discipline of the colleagues in accordance with progressive discipline procedures outlined in the Human Resources policy &amp; procedure guide. Interview prospective candidates for various positions in the Spa &amp; Wellness by following strict guidelines and criteria set up by Human Resource. Development of Human Resource strategy for recruitment and selection of colleagues. Career development programs for colleagues. Appropriate compensation and benefit packages for colleagues. Labor cost management. Community and sustainable programs.</p><p>Signoff on all Departmental Learning Checklists completed by Departmental Trainers to ensure that standards and procedures have been understood. Pass on any learned knowledge from shows or training, thereby being an avenue for industry information. Ensure that SOP s are continuously updated for all spa &amp; wellness colleagues. Regular review of treatments and SOPs. Responsible for maintaining the high standard of treatment, service and attention to detail within the spa &amp; wellness. Meet with all new heads of departments by providing a tour of the spa and explain the philosophy and culture of the Spa.</p><p>Responsible for the enforcement of all policies and objectives within the spa. Director of Spa &amp; Wellness to take reservations as and when is necessary. Dealing with dissatisfied or disgruntled guests. Responsible for motivating retail sales. Assuring that mistakes mentioned are corrected and discuss procedures that were performed correctly. Regular daily walkthroughs of the Spa and Wellness areas to review all Standards and Procedures and operational status of the Spa &amp; Wellness, including female and male salons. Reading through the many essentials e-mails that deal regarding spa, meetings, groups, and VIP s. Also, replying to guest, vendor, sales and colleague e-mails.</p><p>Ensure all the Occupational Health and Safety Policies and Procedures are in compliance with the Safe, Sound &amp; Sustainable guidelines. Frequent checks of equipment and facilities to prevent loss of equipment due to negligence or wear and tear.</p><p>Prepare and present bi-monthly meeting for all Spa &amp; Wellness colleagues. Minutes need to be provided to Human Resources and printed out to be available in the Spa office. Ensure that any colleagues, who were excused from the meeting, read the minutes. The following categories should also be discussed during this meeting: marketing, promotions, colleagues development, operations and finance. During briefings, ensure any issues are discussed and provide information of special attention guest and groups that may be in house. Review log of training completed by Departmental Trainers. Review monthly training schedules for all spa &amp; wellness colleagues. Attending relevant meetings organized by other Department Heads. Conduct weekly meeting with Spa Treatment Manager and Spa Operations Manager Conduct weekly MOD meeting to discuss any operational issues</p><p>To deal with any problems, enquiries and complaints from spa &amp; wellness guests and potential guests.</p><p>Review stock checks at the end of month for financial reports. Ensure that purchasing is aligned with budget. Product line selection with Spa Treatments Manager and Spa Operations Manager. Replacement of items due to wear and tear.</p><p>Special guests and VIP s with special needs. It is essential to keep abreast of any developments in the spa &amp; wellness industry. Frequent competitor analysis is necessary. Strategic planning for assigned projects by organizing committees and following up with goals established on set time lines. Responsible for setting Spa s annual goals by January each year. Responsible for communicating this plan with Spa &amp; Wellness colleagues. On occasion, it is necessary to determine contingency plans when business is exposed to unusual factors such as war, poor economy or natural disasters. To prepare reports for the Hotel Manager for the need for new developments or changes to existing policies or objectives to keep abreast of market developments and new projects/services available. Work with budget goals and spreadsheets by understanding desired service/retail percentages and overall cost management.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p>The PBX Operator is responsible for the overall guest satisfaction by greeting guests with a warm, sincere voice and recognizing and anticipating individual guest needs while ensuring a complete follow up. The PBX Operator will assist our guests and colleagues in emergency situation by distributing our emails, alerts, and messages in timely manner.</p><p><strong>Responsibilities</strong></p><p><strong>General:</strong></p><ul><li>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.</li><li>MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.</li><li>It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Doha Human Resources Strategic Policy.</li><li>It is part of your role and your responsibility to fully support all learning and development activities.</li><li>You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.</li><li>Use of the hotel s network, computers or internet access which is in the hotel s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.</li><li>Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li><li>Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.</li><li>Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.</li><li>Act as a hotel ambassador at all times.</li><li>To carry out any additional duties requested by management, related to hotel operational activities.</li><li><strong>Departmental:</strong></li><li>To carry out any additional duties requested by management, related to hotel operational activities.</li><li>Answer hotel s main telephone number and connect guest and colleagues to the correct telephone extension.</li><li>Greet all callers with warm and sincere greeting.</li><li>To carry out wake-up call procedures to perfection and maintain accurate and appropriate records</li><li>To take and retrieve messages, both in Voicemail and HelloMO, in the appropriate manner.</li><li>To be able to take messages in writing and ensuring delivery.</li><li>To maintain a good working relationship with all departments</li><li>To make sure to assist all departments calls when they revert to the board.</li><li>Ensure there is sufficient stationary at all times</li><li>Tables and chairs should be clean and keyboard should be turn around and discard of any foreign objects</li><li>Make sure printers are working at all times and contact IT Department when maintenance or ink are needed</li><li>Assist Reservations Department, Front Office and Room Service when needed</li><li>Anticipate and recognize individual guest needs.</li><li>Able to think clearly, quickly, maintain concentration, and composure to make conscious decisions.</li><li>Monitor telephones system problems and alert pertinent departments in an effort to correct said problems in an expedited manner to prevent guest dissatisfaction.</li><li>Pass on requests in a timely and accurate manner to appropriate colleagues.</li><li>Communicate with security as necessary in the event of an emergency.</li><li>Document all guest requests, complaints or problems immediately and notify designated department/ personnel for resolving the situation.</li><li>Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.</li><li>Maintain complete knowledge of:</li><li>All hotel features/services, hours of operations.</li><li>All hotel restaurant food concepts, dress code and ambiance.</li><li>All hotel room types, number /names, amenities and locations.</li><li>Scheduled daily group activities, names and locations of meeting/banquet rooms</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>The PBX Operator is responsible for the overall guest satisfaction by greeting guests with a warm, sincere voice and recognizing and anticipating individual guest needs while ensuring a complete follow up.</li><li>The PBX Operator will assist our guests and colleagues in emergency situation by distributing our emails, alerts, and messages in timely manner.</li><li>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.</li><li>MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.</li><li>It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Doha Human Resources Strategic Policy.</li><li>It is part of your role and your responsibility to fully support all learning and development activities.</li><li>You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.</li><li>Use of the hotel s network, computers or internet access which is in the hotel s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.</li><li>Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li><li>Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.</li><li>Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.</li><li>Act as a hotel ambassador at all times.</li><li>To carry out any additional duties requested by management, related to hotel operational activities.</li><li>To carry out any additional duties requested by management, related to hotel operational activities.</li><li>Answer hotel s main telephone number and connect guest and colleagues to the correct telephone extension.</li><li>Greet all callers with warm and sincere greeting.</li><li>To carry out wake-up call procedures to perfection and maintain accurate and appropriate records</li><li>To take and retrieve messages, both in Voicemail and HelloMO, in the appropriate manner.</li><li>To be able to take messages in writing and ensuring delivery.</li><li>To maintain a good working relationship with all departments</li><li>To make sure to assist all departments calls when they revert to the board.</li><li>Ensure there is sufficient stationary at all times</li><li>Tables and chairs should be clean and keyboard should be turn around and discard of any foreign objects</li><li>Make sure printers are working at all times and contact IT Department when maintenance or ink are needed</li><li>Assist Reservations Department, Front Office and Room Service when needed</li><li>Anticipate and recognize individual guest needs.</li><li>Able to think clearly, quickly, maintain concentration, and composure to make conscious decisions.</li><li>Monitor telephones system problems and alert pertinent departments in an effort to correct said problems in an expedited manner to prevent guest dissatisfaction.</li><li>Pass on requests in a timely and accurate manner to appropriate colleagues.</li><li>Communicate with security as necessary in the event of an emergency.</li><li>Document all guest requests, complaints or problems immediately and notify designated department/ personnel for resolving the situation.</li><li>Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.</li><li>Maintain complete knowledge of:</li><li>All hotel features/services, hours of operations.</li><li>All hotel restaurant food concepts, dress code and ambiance.</li><li>All hotel room types, number /names, amenities and locations.</li><li>Scheduled daily group activities, names and locations of meeting/banquet rooms</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are supporting a hospitality investment and asset management group in Oman with the appointment of a Hotel Operations Manager Asset Management . This is an owner-side hotel portfolio role , not a property-level hotel operations role. The position sits within the Asset Management department and focuses on hotel performance, operator oversight, financial review, operational improvement, and asset value enhancement. Key Responsibilities Oversee hotel portfolio performance from an ownership and asset management perspective. Review hotel operating performance, budgets, forecasts, business plans, cash flow, and capex requirements. Challenge and support hotel operators to ensure alignment with ownership objectives. Conduct asset reviews, property inspections, and operational audits. Review service standards, maintenance standards, brand compliance, and operator performance. Analyse market trends, competitive positioning, demand drivers, and revenue opportunities. Support owner-operator meetings, performance reviews, and improvement plans. Prepare asset management reports, dashboards, benchmarking analysis, and performance updates. Support portfolio strategy, asset repositioning, due diligence, operator transitions, and investment decisions where required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>The ideal candidate will have strong experience in hospitality operations, hotel asset management, owner representation, hospitality advisory, or corporate hotel performance management. You should be commercially strong, analytical, and confident reviewing hotel financial and operational performance. You should also be comfortable engaging with hotel operators, brand representatives, senior leadership, and internal stakeholders.</p> <p>Minimum 10 years of progressive hospitality experience. Experience in hotel operations, asset management, revenue management, owner representation, or hospitality advisory. Strong understanding of hotel operating statements, budgets, forecasts, capex, cash flow, and performance reporting. Experience with luxury or upscale hotel brands. Strong Excel, reporting, presentation, and stakeholder management skills. Exposure to STR, HotStats, Opera, IDS, EzRMS, MARSHA, SkyRes, or similar systems would be an advantage.</p> <p>Important Clarification The official title is Hotel Operations Manager . However, this role sits within the Asset Management department and focuses on owner-side hotel portfolio oversight , not daily hotel property operations.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Mandarin Oriental Muscat is looking for a <strong>Financial &amp; Cost Accountant</strong> to join our <strong>Finance</strong> team.<p></p> <p>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. </p> <p>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p> <p> <strong>Mandarin Oriental Muscat</strong> </p> <p>Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.</p> <p>For those seeking a luxury living experience in one of Muscat s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group s legendary service, world-class amenities and sweeping sea or mountain views.</p> <p> <strong>Key Responsibilities</strong> </p> <p>Assist the Assistant Director of Finance and Director of Finance in ensuring all Accounting colleagues understand and follow the company s accounting policies, procedures, and internal control standards.</p> <ul> <li>Supervise and monitor the daily operations of the Accounting Department to ensure smooth, efficient, and accurate workflow.</li> <li>Oversee month-end closing activities, including account reconciliations, account analysis, accruals, journal entries, and preparation of financial statements in accordance with corporate standards and generally accepted accounting principles.</li> <li>Review and verify journals, journal vouchers, general ledger (GL), and sub-ledger (SL) postings, ensuring balances are accurate and all contra/clearance accounts are cleared at month-end.</li> <li>Verify daily bank balances, prepare bank reconciliations for approval, and ensure revenue receipts are deposited accurately and on time.</li> <li>Review the accuracy of General Cashier reports, night audit reports, and hotel revenue transactions, ensuring compliance with established procedures.</li> <li>Ensure the timely and accurate submission of financial, tax, municipality fee, and license reports, maintaining full compliance with local legislation and company policies.</li> <li>Maintain an updated and accurate Chart of Accounts within the accounting system.</li> <li>Supervise the filing, retention, and maintenance of all accounting records and related documentation in accordance with company policy.</li> <li>Coordinate with internal and external auditors, preparing all necessary documents, reports, and reconciliations for audits.</li> <li>Ensure compliance with internal control frameworks, including the Control Self-Assessment Questionnaires (CSAQ).</li> <li>Conduct month-end inventories for all stores (F&amp;B and non-F&amp;B), including regular spot checks for outlets, Spa, and Boutique as per company policy.</li> <li>Ensure proper stock security, storage conditions, organization, issuance procedures, and stock rotation to maintain operational efficiency and reduce spoilage.</li> <li>Maintain par stock levels for all inventoried items while minimizing stockholding without compromising hotel operations.</li> <li>Perform three-way matching of invoices against receiving reports and purchase orders, verify quoted prices against invoice prices, and support Accounts Payable in resolving discrepancies.</li> <li>Prepare weekly F&amp;B flash reports, month-end cost reconciliations, and assigned balance sheet reconciliations.</li> <li>Develop, update, and maintain recipe costing for food, beverage, and special menus, ensuring POS and Purchasing systems are aligned for accurate cost reporting.</li> <li>Review menu costing and support menu engineering initiatives to improve profitability.</li> <li>Conduct regular spot checks on purchasing, receiving, storing, and issuing procedures to strengthen controls and improve efficiency.</li> <li>Attend banquet functions and operational activities when necessary to maintain stock control and accuracy.</li> <li>Maintain close working relationships with the Director of F&amp;B, Executive Chef, and all operational departments to improve cost control, menu pricing, and profitability.</li> <li>Work closely with the Executive Chef to monitor high-cost food items and support the Food &amp; Beverage team in menu pricing and cost optimization.</li> <li>Support the planning, recruitment, onboarding, training, development, and performance management of Accounting colleagues.</li> <li>Supervise, coach, and evaluate Accounting team members, taking appropriate personnel action where required.</li> <li>Conduct monthly departmental meetings to communicate financial, operational, and company updates.</li> <li>Assist with forecasting, budgeting, financial planning, and analysis as required.</li> <li>Identify financial risks, control weaknesses, and profitability improvement opportunities, and escalate them to management.</li> <li>Maintain thorough knowledge of hotel policies, accounting regulations, and regional compliance requirements.</li> <li>Demonstrate high professional integrity, confidentiality, and ethical standards, and perform any other duties assigned by the Assistant Director of Finance and/or Director of Finance.</li> </ul> <p> <strong>Our commitment to you</strong> </p> <ul> <li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li> <li>MOstay. When you work as hard as our colleagues do, it s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li> <li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li> </ul></div></section>

<p><h4>Job summary</h4> <p>The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the quality function and builds support for change.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major</li> <li>3 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR</li> <li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing quality assurance goals</strong></p> <ul> <li>Coaches managers on adopting the Total Quality Management leadership style.</li> <li>Conducts monthly audit to ensure compliance with company and brand standards.</li> <li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li> <li>Directs property quality efforts to address critical customer requirements.</li> <li>Assists with regional and/or company-wide implementation of company best practices.</li> <li>Facilitates process improvement teams, assuring use of systematic processes, and improvement is achievable and measurable.</li> </ul> <p><strong>Managing quality tools</strong></p> <ul> <li>Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.</li> <li>Uses data collection methods to compile, display, track, and analyze defect trends.</li> <li>Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.</li> <li>Analyzes issues and identifies trends.</li> </ul> <p><strong>Managing the guest experience</strong></p> <ul> <li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li> <li>Responds to and handles guest problems and complaints.</li> <li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li> <li>Models service behaviors that meet or exceed guest expectations.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Job summary</h4> <p>The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the quality function and builds support for change.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major</li> <li>3 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR</li> <li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing quality assurance goals</strong></p> <ul> <li>Coaches managers on adopting the Total Quality Management leadership style.</li> <li>Conducts monthly audit to ensure compliance with company and brand standards.</li> <li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li> <li>Directs property quality efforts to address critical customer requirements.</li> <li>Assists with regional and/or company-wide implementation of company best practices.</li> <li>Facilitates process improvement teams, assuring use of systematic processes, and improvement is achievable and measurable.</li> </ul> <p><strong>Managing quality tools</strong></p> <ul> <li>Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.</li> <li>Uses data collection methods to compile, display, track, and analyze defect trends.</li> <li>Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.</li> <li>Analyzes issues and identifies trends.</li> </ul> <p><strong>Managing the guest experience</strong></p> <ul> <li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li> <li>Responds to and handles guest problems and complaints.</li> <li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li> <li>Models service behaviors that meet or exceed guest expectations.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY The position is responsible for implementing quality assurance processes that meet the company s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the Quality function and builds support for change.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education and Experience</h2><p>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major 3 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</p><p></p></section>

<p><h4>Position summary</h4> <p>Direct and assist stewards in order to make clean up more efficient. Ensure water temperature and chemical levels are appropriate for cleaning and documented. Assist with banquet plate-ups. Assist cooks and kitchen staff with various tasks as needed. Provide cooks with needed items. Support banquet and buffet by transporting and ensuring adequate stock. Return cleaned items to proper locations. Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations, pot-scrubbing station, and trash compactor.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards.</p> <p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> At least 2 years of related work experience.</p> <p><strong>Supervisory experience:</strong> At least 1 year of supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At Aloft, we aren’t your typical hotel—but we aren’t too cool for school either. We’re here to be our guests’ launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they’re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot.</p> <p>We’re looking for confident self-expressers who aren’t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Responsible for handling local social catering opportunities for the property. Responsible for achieving and exceeding the hotel catering sales revenue goals. Provides day-to-day supervision to Catering Sales associates that are on-property, dependent on the volume of local social catering business. Contracts and closes local catering and social business, and ensures that business is turned over properly and in a timely fashion for quality service delivery. Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>CANDIDATE PROFILE</h2><p>Education and Experience</p><ul><li>High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.</li><li>OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.</li></ul><p></p></section>