Recruitment Specialist Jobs in Oman
811 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><strong>About </strong></span><span><strong>Calo</strong></span><p><span>Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. </span></p><br><br>Role overview<p>We are looking for an experienced Quality Specialist who will be responsible for checking the quality of all incoming and outgoing material and products as well as the production procedures. You will be a firm advocate of quality in our business.</p><br><br><p><span>The ideal candidate will possess a trained eye for detail and will be reliable and committed. In depth knowledge and comprehension of quality standards is essential. The goal is to ensure that our products are made of flawless materials with well-functioning equipment. That way our customers will enjoy high-quality service so that we can achieve long-term success.</span></p><br><br><span><strong>Main Responsibilities</strong></span><ul><li><p><span>Inspect procedures of the entire production cycle (from purchasing to customer delivery) to ensure they are efficient and comply with Food Safety & Quality standards.</span></p><br><br></li><li><p><span>Approve incoming materials by confirming specifications, conducting a visual and measurement test, and rejecting and returning unacceptable materials.</span></p><br><br></li><li><p><span>Approve in-process production by confirming required specifications, conducting visual and measurement tests, and communicating the required adjustments to the concerned managers.</span></p><br><br></li><li><p><span>Maintain records of testing, information, and various metrics such as the number of defective products per day, kitchen inspection results, Hygiene & Sanitation Inspection, etc.</span></p><br><br></li><li><p><span>Monitor the use of equipment to ensure it is safe and well-maintained and report any that doesn’t meet the requirements.</span></p><br><br></li><li><p><span>Select output samples and check them using appropriate methods (measuring dimensions, testing functionality, comparing to specifications, etc.)</span></p><br><br></li><li><p><span>Conduct staff awareness training sessions on food Safety & quality</span></p><br><br></li><li><p><span>Support the team to develop and implement a food safety & quality management system.</span></p><br><br></li><li><p><span>Address customer complaints by conducting a thorough investigation and preparing a corrective action plan for non-conformities.</span></p><br><br></li><li><p><span>Prepare and submit reports to the line manager.</span></p><br><br></li></ul><span><strong>Ideal Candidate</strong></span><ul><li><p><span>Must have had a minimum of 3 years of previous proven experience as a quality controller, or any relevant role in the catering or hotel industry.</span></p><br><br></li><li><p><span>Minimum Bachelor’s Degree from a Food Background (Food Technology/Food Science/Microbiology/Bio-Chemistry, etc.) </span></p><br><br></li><li><p><span>Must be HACCP certified with a Level 03 as a minimum requirement.</span></p><br><br></li><li><p><span>Familiarity with quality testing machines and systems.</span></p><br><br></li><li><p><span>Proficiency in MS Office.</span></p><br><br></li><li><p><span>Strong verbal and written English language skills.</span></p><br><br></li><li><p><span>Possesses a confident, firm, and pleasant personality that can work well with a team.</span></p><br><br></li><li><p><span>Currently located in Oman</span></p><br><br></li><li><p><span>Familiar with Oman's rules and regulations as per the municipality/MOH.</span></p><br><br></li></ul>
<br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>JOB CONTENT</strong> </p>
<p>To support the design, analysis, optimization, and continuous improvement of end-to-end customer journeys across all customer segments and touchpoints. The role is responsible for identifying customer pain points, mapping customer interactions, improving service experiences, and driving customer-centric process enhancements that contribute to increased customer satisfaction, operational efficiency, and digital adoption</p>
<p> </p>
<p> <strong>2. Duties and Responsibilities</strong> </p>
<p>Strategic:</p>
<ol>
<li>Support the implementation of the Bank s customer journey management framework and customer experience strategy.</li>
<li>Participate in customer journey mapping initiatives across all customer segments, products, and services.</li>
<li>Support the identification of strategic customer pain points and opportunities for journey enhancement.</li>
<li>Contribute to customer-centric transformation initiatives aimed at improving customer satisfaction and operational efficiency.</li>
<li>Benchmark customer journey management practices against industry best practices and leading financial institutions.</li>
</ol>
<p>Operational:</p>
<ol>
<li>Develop and maintain end-to-end customer journey maps covering customer interactions across physical, digital, and assisted channels.</li>
<li>Analyze customer journeys to identify bottlenecks, service gaps, process inefficiencies, and customer effort drivers.</li>
<li>Conduct customer journey workshops with business units and stakeholders to understand customer needs and expectations.</li>
<li>Monitor journey performance metrics including turnaround times, customer effort scores, digital adoption rates, and customer satisfaction indicators.</li>
<li>Work closely with Voice of Customer, Digital Experience, Contact Center, and Customer Complaints teams to identify opportunities for journey improvements.</li>
<li>Support redesign initiatives aimed at simplifying customer processes and improving service delivery.</li>
<li>Track and monitor implementation of customer journey improvement initiatives across business units.</li>
<li>Prepare journey analytics reports, dashboards, presentations, and recommendations for management review.</li>
<li>Support customer experience maturity assessments and journey governance activities.</li>
<li>Collaborate with Digital Transformation and IT teams to ensure customer-centric design principles are embedded in digital solutions and platforms.</li>
<li>Support process improvement initiatives that contribute to reducing turnaround times, improving service quality, and enhancing customer satisfaction.</li>
<li>Maintain customer journey repositories, documentation, standards, and templates.</li>
<li>Perform any other relevant task assigned from time to time by the Head of Customer Experience.</li>
</ol>
<p>People:</p>
<ol>
<li>Promote customer-centric thinking and journey-based decision-making across the organization.</li>
<li>Support customer journey awareness and capability-building initiatives.</li>
<li>Contribute to knowledge sharing and dissemination of customer journey best practices.</li>
</ol>
<p> </p>
<p> <strong>KEY INTERACTIONS</strong> </p>
<p> </p>
<p>1. Internal</p>
<p> </p>
<p> Head of Customer Experience</p>
<p> </p>
<p> Manager Customer Experience Center</p>
<p> </p>
<p> Specialist Voice of Customer</p>
<p> </p>
<p> Specialist Digital Experience</p>
<p> </p>
<p> Contact Center Team</p>
<p> </p>
<p> Customer Complaints Team</p>
<p> </p>
<p> Digital Transformation</p>
<p> </p>
<p> Information Technology</p>
<p> </p>
<p> Operations</p>
<p> </p>
<p> Product Development Teams</p>
<p> </p>
<p> All Business Units and Branches</p>
<p> </p>
<p> Human Capital (for CX initiatives)</p>
<p> </p>
<p> As per operational activities</p>
<p> </p>
<p>2. External</p>
<p> </p>
<p> Customers</p>
<p> </p>
<p> Customer Experience Consultants</p>
<p> </p>
<p> Research and Survey Providers</p>
<p> </p>
<p> Technology Vendors</p>
<p> </p>
<p> Service Design Partners</p>
<p> </p>
<p> As part of operational activities</p>
<p> </p>
<p>3. Level of external interaction</p>
<p> </p>
<p> This position requires a medium level of external interaction</p>
<p> </p>
<p> <strong>MINIMUM EDUCATION, QUALIFICATIONS & SKILLS</strong> </p>
<p> </p>
<p>Education:</p>
<p> </p>
<p>Bachelor's Degree in Business Administration, Customer Experience, Marketing, Industrial Engineering, Service Design, Banking, or related discipline.</p>
<p> </p>
<p>Experience:</p>
<p> </p>
<p>4 6 years of relevant experience in customer experience, customer journey management, process improvement, service design, business analysis, operations excellence, or related fields.</p>
<p> </p>
<p> <strong>Special Skills & Knowledge:</strong> </p>
<p> </p>
<p> Knowledge of Customer Journey Mapping methodologies and tools.</p>
<p> </p>
<p> Understanding of Customer Experience principles and best practices.</p>
<p> </p>
<p> Experience in process mapping, service design, and customer-centric transformation initiatives.</p>
<p> </p>
<p> Strong analytical and problem-solving skills.</p>
<p> </p>
<p> Knowledge of customer research and customer behavior analysis techniques.</p>
<p> </p>
<p> Experience with customer experience metrics including NPS, CSAT, CES, and customer effort measures.</p>
<p> </p>
<p> Strong facilitation, presentation, and stakeholder management skills.</p>
<p> </p>
<p> Proficiency in Microsoft Office applications and reporting tools such as Power BI.</p>
<p> </p>
<p>Business Understanding:</p>
<p> </p>
<p> This position requires a medium level of business understanding</p>
<p> </p>
<p> <strong>ADDITIONAL QUALIFICATION /CERTIFICATION REQUIRED</strong> </p>
<p> </p>
<p>Professional certifications in Customer Experience, Service Design, Business Process Management, Lean Six Sigma, or related disciplines are preferred.</p>
<p> </p>
<p>HEALTH, SAFETY AND ENVIRONMENT</p>
<p> </p>
<p> This position follows all the HSE procedures as set by the company</p>
<p> </p>
<p>KEY COMPETENCIES</p>
<p> Customer Centricity</p>
<p> </p>
<p> Analytical Thinking</p>
<p> </p>
<p> Process Improvement</p>
<p> </p>
<p> Problem Solving</p>
<p> </p>
<p> Stakeholder Management</p>
<p> </p>
<p> Communication Skills</p>
<p> </p>
<p> Innovation</p>
<p> </p>
<p> Collaboration</p>
<p> </p>
<p> Continuous Improvement</p>
<p> </p>
<p> Results Orientation</p>
<p> </p>
<p>WORK ENVIRONMENT</p>
<p> </p>
<p> This position enjoys working in a comfortable airconditioned office</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Data Governance & Reporting Specialist is responsible for ensuring high-quality, governed, and actionable data across the organization. This role combines data governance, data quality, and reporting capabilities to support regulatory, operational, and strategic decision-making.</p><p>Key Responsibilities</p><p>Data Governance & Compliance</p><ul><li>Support implementation of data governance framework, policies and standards</li><li>Ensure compliance with regulatory requirements (PDPL, DOH, CBUAE)</li><li>Maintain governance documentation and data standards</li><li>Act as liaison between Data, IT and business stakeholders</li></ul><p>Data Quality Management</p><ul><li>Develop and monitor data quality rules and controls</li><li>Track data issues and remediation actions</li><li>Ensure data accuracy for reporting and analytics</li></ul><p>Reporting & Analytics</p><ul><li>Develop dashboards and reports using Power BI</li><li>Provide insights across claims, underwriting and operations</li><li>Enable self-service reporting capabilities</li></ul><p>Data Products & Insights</p><ul><li>Build governed datasets such as Customer 360 and claims dashboards</li><li>Support fraud detection and operational monitoring use cases</li></ul><p>Data Integration & Architecture</p><ul><li>Document data lineage and transformations</li><li>Validate ETL processes and data reconciliations</li></ul><p>Stakeholder Collaboration</p><ul><li>Work with business teams to define KPIs and data requirements</li><li>Drive data-driven decision making</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications & Experience</b></p><ul><li>Bachelor s degree in Data Science, Computer Science, Statistics or related field.</li><li>5+ years experience in data governance, data quality or reporting roles.</li><li>Experience in insurance or financial services preferred.</li></ul><b>Technical Skills</b><ul><li>SQL, Power BI</li><li>Python/R (preferred)</li><li>Data governance and data quality tools (Collibra, Talend, etc.)</li><li>Understanding of data governance frameworks (DAMA, DCAM)</li></ul><b>Soft Skills</b><ul><li>Strong analytical and problem-solving skills</li><li>Stakeholder management and communication</li><li>Documentation and process design</li><li>Highly structured and organized, with strong attention to details</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Purpose: Network specialist & Security is responsible for managing, setting up, designing, developing, maintaining and monitoring networks within MSX or between all other organizations connected to. Provisioning support to users, staff members, clients or suppliers. Ensuring that the networks function efficiently by collecting performance data, monitoring its security controls, troubleshooting issues, anticipating problems and performing routine maintenance. In addition, identifying potential vulnerabilities in existing systems or processes and recommending ways to mitigate these risks. Key Responsibilities / Accountabilities: Manage MSX s networking software and hardware environments on a detailed, systematic, and analytical approach. Interact with departments to address issues identified within network. Ensure the availability and service delivery of WAN and LAN network environment systems. This includes, but not limited to internal users, branches, commercial entities, and the public. Monitoring network performance and ensure system availability and reliability. Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, IPT, VPN, QoS). Ensure that all work and changes are performed in such a way as to minimize all disruption to existing business use. Day-to-day perform network administration, support, configure, maintain and upgrade the organization network devices including service packs, patches, hot fixes and security configurations and ensuring the proper defenses are present for each network resource. Assist in keeping track of the MSX s networking infrastructure assets and ensure that the infrastructure and data is kept secure at all times. Work with internal teams and external suppliers for maintaining current infrastructure. Provides technical support in the development, testing and operation of next generation firewalls, intrusion detection/prevention systems, and web application firewalls. Monitoring network performance to ensure that applications are working properly and efficiently, viewing (availability, utilization, throughput, and latency) and test for weaknesses. Works closely with other Teams on projects, system support, network monitoring, and other duties as assigned. Submitting the required reports with all details to the manager when needed. Create and maintains deployment and support documentation. Performs other related duties as assigned by the department manager.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications: BSc degree in networking engineering, computer science, cyber security, or an equivalent experience. Advanced network training certifications may be advantageous. A strong understanding and knowledge of network, and security controls. Cisco certifications in (CCNA, CCNP, Cisco ISE, Cisco Firewalls, Cisco Monitoring systems) or any other relevant certificates likes NSE3, NSE4. Strong troubleshooting skills Skills: Solid understanding of Network principles, practices, and technologies Strong analytical and problem-solving skills Ability to work under pressure and pay attention to detail : (MSX) . . . : . . WAN LAN . . : ( Routers Switches Firewalls Load Balancers IPT VPN QoS). . (Service Packs) (Patches / Hotfixes) . . . (IDS/IPS) (WAF). ( ) . . . . . : . . . : (CCNA CCNP Cisco ISE Cisco Firewalls Cisco Monitoring Systems) (NSE3 NSE4). (Troubleshooting). : . . . . .</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Supply Chain Specialist (Supply Chain Management)</p><br><br><br><p><b>Company:</b></p><br><br>Boeing International Corporation, Oman<br><br><p><b>Job Title: Supply Chain Specialist</b></p><br><br><br><p><b>Position Overview</b></p><br><br><br><p>This role is required to support our commitments for various airline customers onsite at our customer. The primary responsibility is to ensure materials required for maintenance activities and defects are available when required as per the maintenance schedules. This requires close co-ordination across multiple departments, including the Program Management Office, Asset Managers, Supplier Management/Supplier partnerships, to ensure material availability in a cost-effective manner, whilst still achieving our service level and relationship with our customers.</p><br><br><br><p><b>Position Responsibilities:</b></p><br><br><ul><li><p>Act as the Customer’s “go to” person for all operational matters</p><br><br></li><li><p>Handling of ordering and shipments to support regular and heavy check maintenance and defect activities</p><br><br></li><li><p>Management and cross departmental co-ordination/collaboration of the movement of parts covered by the program through the exchange and unserviceable return cycle</p><br><br></li><li><p>Facilitate returns, ensure parts ship and are statused in the business systems appropriately</p><br><br></li><li><p>Co-ordination and replenishment of material held at the customer – ensure inventory aligns to contract and systems reflect inventory accurately</p><br><br></li><li><p>Resolve any issues relating to parts arriving at the customer store locations either damaged or without correct certification</p><br><br></li><li><p>Project manage large projects according to the timeline, budget, scope, C level relationships/expectations - Participate in end-to-end implementation planning and manage day-to-day execution of project implementations - Assist with the planning, tracking, documentation, issue management and status updates for the project.</p><br><br></li><li><p>Lead the analysis and maintenance of customer data to ensure that our Scorecards are updated, by working with all levels of supply chain and other functions to develop and execute standardized analytic tools to support the supply chain function</p><br><br></li><li><p>Gather raw system data, apply contractual or interface manual adjustments and submittal</p><br><br></li><li><p>Support Boeing in SL discussions – onsites can provide additional context & awareness, help address root causes associated with customer behaviour</p><br><br></li><li><p>Dashboard Creation</p><br><br></li><li><p>Engage in customer reporting meetings (quarterly, monthly, weekly) with Boeing & Customer</p><br><br></li><li><p>Help to lead customer specific issues for pool performance, concerns, SL challenges, problems that arise.</p><br><br></li><li><p>Act as a back up to other On-Site employees for tactical activities associated with the customer account throughout the different fleet programs and share best practices.</p><br><br></li></ul><br><p><b>Basic Qualifications (Required Skills/Experience)</b></p><br><br><ul><li><p>3+ years’ experience of working within the supply chain function</p><br><br></li><li><p>1+ years’ experience of leading projects</p><br><br></li><li><p>1+ years’ experience working within the aviation industry (commercial or defense)</p><br><br></li><li><p>Strong communication and interpersonal skills and able to project a positive customer experience</p><br><br></li><li><p>Ability to adapt and make quick decisions in high pressure, dynamic situations</p><br><br></li><li><p>Ability to work on own initiative and with minimum direct supervision</p><br><br></li></ul><br><p><span>Relocation assistance is <b>not</b> a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.</span></p><br><br><br><p>Employer <span>is <b>not</b></span> willing to sponsor applicants for employment visa status</p><br><br><br><p>This requisition is for an international, locally hired position in Muscat, Oman. Benefits and pay are determined at the local level and are not part of Boeing U.S. based payroll and will be commensurate with experience and qualifications and in accordance with applicable Oman law. Employment is subject to the candidate's ability to satisfy all Oman labor and immigration formalities.</p><br><br><br><br><p><b><b><b>Language Requirements:</b></b></b></p><br><br><br>Not Applicable<br><br><p><b>Education:</b></p><br><br>Not Applicable<br><br><p><b>Relocation:</b></p><br><br>Relocation assistance is not a negotiable benefit for this position.<br><br><p><b>Security Clearance:</b></p><br><br>This position does not require a Security Clearance.<br><br><p><b>Visa Sponsorship:</b></p><br><br>Employer will not sponsor applicants for employment visa status.<br><br><p><b>Contingent Upon Award Program</b></p><br><br>This position is not contingent upon program award<br><br><p><b>Shift:</b></p><br><br>Not a Shift Worker (Oman)<br> </div>
<p><h4>About the role</h4>
<p>At Pavago, one of our clients is hiring a cold email outreach specialist to generate qualified sales opportunities through strategic outbound email campaigns.</p>
<p>This is a hands-on, performance-driven role where you’ll own the entire cold email process—from building targeted prospect lists and writing personalized outreach to managing deliverability, optimizing campaigns, and qualifying inbound responses.</p>
<p>Success in this role comes from combining strong copywriting, technical deliverability knowledge, and a data-driven approach to consistently generate qualified pipeline for the sales team.</p>
<p>If you’re passionate about outbound prospecting, enjoy experimenting with messaging, and understand what it takes to keep campaigns landing in inboxes—not spam folders—this role is for you.</p>
<h4>What you’ll own</h4>
<strong>Prospect research & list building</strong><br>
Build highly targeted prospect lists using:
<ul>
<li>Apollo</li>
<li>ZoomInfo</li>
<li>LinkedIn Sales Navigator</li>
<li>Crunchbase</li>
<li>Similar prospecting platforms</li>
</ul>
Segment prospects by:
<ul>
<li>Industry</li>
<li>Company size</li>
<li>Job title</li>
<li>Geography</li>
<li>Ideal customer profile (ICP)</li>
</ul>
Verify and clean contact data using:
<ul>
<li>NeverBounce</li>
<li>ZeroBounce</li>
<li>Clearout</li>
</ul>
Maintain organized prospect databases and outreach lists.
<strong>Cold email campaign management</strong><br>
Write personalized cold email copy, subject lines, and calls-to-action.<br>
Build and launch multi-step outbound sequences (4–8 touchpoints).<br>
Personalize messaging using company and prospect research.<br>
Monitor campaign performance daily.<br>
Continuously optimize campaigns based on engagement and reply metrics.
<strong>Deliverability & inbox management</strong><br>
Manage inbox reputation using platforms such as:
<ul>
<li>Instantly</li>
<li>Lemlist</li>
<li>Smartlead</li>
<li>Mailwarm</li>
</ul>
Monitor:
<ul>
<li>Bounce rates</li>
<li>Spam scores</li>
<li>Sender reputation</li>
<li>Inbox health</li>
</ul>
Rotate sending domains and inboxes to maximize deliverability.<br>
Identify and resolve deliverability issues before campaign performance declines.
<strong>Campaign optimization & reporting</strong><br>
Conduct A/B testing on:
<ul>
<li>Subject lines</li>
<li>Messaging</li>
<li>CTAs</li>
<li>Send times</li>
</ul>
Track key metrics including:
<ul>
<li>Open rates</li>
<li>Positive reply rates</li>
<li>Bounce rates</li>
<li>Conversion rates</li>
</ul>
Prepare campaign performance reports and recommend improvements.<br>
Document testing results and optimization history.
<strong>Lead qualification & CRM management</strong><br>
Review campaign replies and categorize responses accurately.<br>
Identify qualified prospects and route them to the sales team.<br>
Maintain accurate CRM records using:
<ul>
<li>HubSpot</li>
<li>Salesforce</li>
<li>Zoho CRM</li>
<li>Similar CRM platforms</li>
</ul>
Ensure outreach data remains organized and up to date.
<strong>Compliance & best practices</strong><br>
Ensure campaigns comply with:
<ul>
<li>CAN-SPAM</li>
<li>GDPR</li>
<li>CCPA</li>
</ul>
Maintain suppression and unsubscribe lists.<br>
Follow outbound email best practices to protect sender reputation.
<h4>What makes you a strong fit</h4>
<ul>
<li>Excellent persuasive and concise writing skills.</li>
<li>Strong analytical mindset with a focus on performance improvement.</li>
<li>Comfortable using outbound automation and deliverability tools.</li>
<li>Organized, proactive, and highly execution-focused.</li>
<li>Strong attention to detail.</li>
<li>Continuously tests, learns, and optimizes campaign performance.</li>
</ul>
<h4>Required experience & skills</h4>
<strong>Experience</strong><br>
1–2+ years of experience in:
<ul>
<li>Cold email outreach</li>
<li>Outbound lead generation</li>
<li>Sales development (SDR)</li>
<li>Outbound marketing</li>
</ul>
<strong>Technical skills</strong><br>
Hands-on experience with:
<ul>
<li>Apollo</li>
<li>Instantly</li>
<li>Lemlist</li>
<li>Smartlead</li>
<li>Woodpecker</li>
<li>Similar outreach platforms</li>
</ul>
Experience writing cold email campaigns.<br>
Strong Excel or Google Sheets skills.<br>
Excellent written English communication.
<strong>Nice-to-have</strong><br>
Experience managing large-scale email deliverability.<br>
Understanding of:
<ul>
<li>DNS</li>
<li>SPF</li>
<li>DKIM</li>
<li>DMARC</li>
</ul>
Experience supporting B2B SaaS, agencies, or service businesses.<br>
Experience collaborating with SDRs or account executives.<br>
Familiarity with outbound automation workflows and CRM integrations.
<h4>What a typical day looks like</h4>
<ul>
<li>Build and refine prospect lists.</li>
<li>Launch and monitor outbound email campaigns.</li>
<li>Review inbox health and deliverability metrics.</li>
<li>Optimize messaging, targeting, and campaign performance.</li>
<li>Qualify interested prospects and hand them off to sales.</li>
<li>Update CRM records and maintain campaign documentation.</li>
</ul>
<p>In short: You own outbound email execution—from research and personalization to optimization and lead qualification—ensuring a consistent flow of qualified opportunities into the sales pipeline.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>High email open rates.</li>
<li>Positive reply and conversation rates.</li>
<li>Low bounce rates and strong inbox health.</li>
<li>Consistent campaign execution and optimization.</li>
<li>Accurate CRM documentation.</li>
<li>Growth in qualified outbound pipeline.</li>
</ul>
<h4>Why join us?</h4>
<ul>
<li>Own the complete outbound email process from strategy to execution.</li>
<li>Work with modern sales engagement and automation tools.</li>
<li>Directly influence pipeline growth and revenue generation.</li>
<li>Performance-driven environment with measurable impact.</li>
<li>Opportunities to grow into:
<ul>
<li>Senior outbound specialist</li>
<li>Sales development team lead</li>
<li>Outbound growth manager</li>
<li>Revenue operations</li>
</ul>
</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Spark Hire intro video (3–5 minutes)</li>
<li>Recruiter interview</li>
<li>Practical assessment (cold email sequence exercise)</li>
<li>Client interview</li>
<li>Offer & onboarding</li>
</ul>
<h4>What happens after you apply</h4>
<p>Right after you apply, you’ll receive an invitation to record your intro video. This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.</p>
<p>Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team. This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.</p>
<p>Don’t overthink it—you can record your video as many times as you’d like before submitting it. Only your final submission will be reviewed.</p>
<h4>Apply now</h4>
<p>If you’re passionate about outbound prospecting, enjoy writing high-performing cold emails, understand email deliverability, and want to help generate qualified sales opportunities through data-driven outreach, we’d love to hear from you. Apply today and become a key contributor to building a predictable outbound pipeline.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job title Sr. Specialist Business Applications Grade Stream People, Technology & Culture Function IDS & CI - Digital Delivery Location Oman Muscat Budget control *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to Manager Digital Delivery Direct reports - Job purpose The Senior Solution Architect owns the architecture, design standards, delivery practices, and governance of the company s enterprise business applications. The role sets how solutions are designed, built, deployed, and integrated ensuring they are secure, scalable, well-governed, and reliably delivered into production. The Enterprise Document and Records Management System (EDRMS) is a core platform within the architect s portfolio. The role provides technical direction across the application landscape: it defines reference architectures and CI/CD and deployment standards, governs solution designs (internal and vendor), and ensures changes meet security, records, and data-governance requirements. The position will act in accordance with the OQEP s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, QHSE & Energy Management System requirements standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives. Main Tasks and Responsibilities Solution Architecture & Design Define and maintain reference architectures, solution designs, integration designs, and data-flow diagrams for the enterprise application portfolio, including EDRMS. Translate business requirements into secure, scalable, and maintainable technical solutions, selecting appropriate patterns and technologies. Provide hands-on design, prototyping, and proof-of-concept work to validate architecture decisions and de-risk delivery. Architecture Governance & Standards Define, maintain, and enforce solution-design, coding, and integration standards and technical guardrails across applications. Operate design-authority / solution-review gates: review and approve internal and vendor technical designs against architecture, security, and data-governance principles. Maintain Architecture Decision Records (ADRs) and ensure changes follow change-management, access-control, audit, and IT-governance requirements; provide architecture input to audits and assurance reviews. Delivery Standards & CI/CD Define the CI/CD strategy and standards (e.g. Azure DevOps, GitLab CI, GitHub Actions) covering source control, branching, automated build/test, code quality, and artifact management. Set expectations for automated testing and security scanning (SAST/DAST/dependency) within pipelines, and govern adherence across teams and vendors. Guide engineers and vendors in implementing pipelines to the agreed standard, and review delivery practices for quality and consistency. Deployment & Release Strategy Own deployment architecture and environment strategy (development, test, staging, production), including environment promotion and configuration management. Define release governance deployment runbooks, rollback/back-out plans, and post-deployment verification and oversee controlled releases of significant changes. Coordinate change windows and cutovers with IT Operations, Infrastructure, Database, Cybersecurity, and vendor teams to protect availability and performance. EDRMS / ECM Platform Architecture Own the architecture and roadmap of the EDRMS platform (e.g. OpenText Documentum, D2, Content Server, or similar) as a core managed platform. Design document-management workflows, metadata models, taxonomy, classification, retention rules, access controls, and integration points, ensuring records compliance and data quality. Direct migration, indexing, metadata improvement, OCR, and search-optimisation activities, working with specialist engineers and vendors for deep configuration and build. Integration Architecture Design secure, resilient integrations between EDRMS / business applications and ERP (e.g. SAP), SharePoint/M365, databases, portals, and identity-management systems using APIs, web services, and connectors. Define standards for authentication, error handling, monitoring, and data quality across integrations. Technical Leadership, Support Oversight & Vendor Management Act as technical authority and escalation point for complex incidents, performance problems, and integration issues, ensuring solutions are supportable and root causes are addressed without owning first-line incident resolution. Coordinate with vendors, review technical deliverables for quality and compliance, and follow up on support and enhancement activities. Provide technical guidance and knowledge transfer to internal teams and business users, and identify opportunities to automate manual processes and improve usability, efficiency, and reliability. Perform other related duties as assigned. Key interactions Internal: IDS & CI function, IT Operations, Infrastructure, Database, and Cybersecurity functions, business application owners and users across all OQEP functions and streams. External: Software and platform vendors (EDRMS/ECM vendors, ERP vendors), system integrators, specialist technical consultants. Notable Working Conditions. Office environment, intensive computer screen use.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Requirements Required: Bachelor's degree in Computer Science, Information Technology, Software Engineering, or related field. <em>Preferred: Postgraduate qualification or professional certifications such as TOGAF, Azure Solutions Architect, OpenText/Documentum certification, or equivalent; certifications in DevOps or CI/CD tooling (Azure DevOps, GitLab) are an advantage.</em> Language Excellent knowledge of written, read, and spoken English (required) Background and experience Competencies and skills 6+ years of relevant experience in solution architecture, enterprise applications, or software delivery within a medium to large organization. Demonstrated experience designing and governing enterprise application architectures, including integration and deployment architecture. Hands-on experience with EDRMS/ECM platforms (e.g. OpenText Documentum, D2, Content Server, or similar) is strongly preferred. Experience defining and governing CI/CD pipelines and DevOps practices (Azure DevOps, GitLab CI, GitHub Actions, or equivalent). Experience integrating business applications with ERP systems (e.g. SAP), SharePoint/M365, and identity management systems. Familiarity with architecture governance practices including Architecture Decision Records (ADRs) and design-authority processes. Experience working with vendors and managing technical delivery quality and compliance. Technical Competencies: Strong analytical and problem-solving skills. Excellent communication skills, able to translate technical concepts for business stakeholders. Ability to act as a technical authority and influence design decisions across teams and vendors. Attention to detail and a quality-driven mindset. Self-motivated with the ability to manage multiple initiatives concurrently. Collaborative approach to working with cross-functional and vendor teams. Cultural sensitivity in a multinational environment. Technical Competencies: Solution and enterprise architecture design (reference architectures, integration design, data-flow diagrams). Architecture governance and Architecture Decision Records (ADRs). CI/CD strategy and tooling (Azure DevOps, GitLab CI, GitHub Actions). Automated testing and security scanning (SAST/DAST/dependency scanning). Deployment architecture, environment strategy, and release governance. EDRMS/ECM platform architecture (OpenText Documentum, D2, Content Server, or similar). Document management workflows, metadata models, taxonomy, and records compliance. Integration architecture (APIs, web services, connectors) with ERP, SharePoint/M365, and identity management systems. IT governance, change management, and access control principles. Vendor management and technical delivery review.IT governance, change management, and access control principles. Vendor management and technical delivery review.</p><p></p></section>
<p><h4>About the role</h4>
<p>We’re hiring a highly proactive and performance-driven cold email outreach specialist to generate qualified pipeline through strategic outbound email campaigns.</p>
<p>This role is responsible for the full outbound email workflow — from prospect research and list building to campaign launch, deliverability management, optimization, and lead qualification. You’ll play a key role in helping sales teams generate consistent outbound opportunities through data-driven outreach and personalized messaging.</p>
<p>This is not a passive list-sending role. We’re looking for someone who understands cold email deeply, knows how to maintain inbox health and deliverability, and can continuously optimize campaigns to improve reply rates and conversions.</p>
<p>The ideal candidate is analytical, organized, technically capable, and comfortable balancing creativity with measurable performance outcomes.</p>
<h4>What you’ll own</h4>
<p><strong>Prospect research & list building</strong></p>
<ul>
<li>Build highly targeted prospect lists using Apollo, ZoomInfo, LinkedIn Sales Navigator, Crunchbase, and similar tools</li>
<li>Segment prospects by ICP, industry, role, company size, and geography</li>
<li>Validate and clean lead data using tools like NeverBounce, ZeroBounce, or Clearout</li>
<li>Maintain organized prospect databases and outreach tracking systems</li>
</ul>
<p><strong>Cold email campaign execution</strong></p>
<ul>
<li>Write compelling cold email copy, subject lines, and CTAs tailored to target audiences</li>
<li>Build and launch multi-step outbound campaigns across 4–8 touchpoints</li>
<li>Personalize messaging using prospect, company, and industry insights</li>
<li>Monitor campaigns daily and optimize based on engagement and performance metrics</li>
</ul>
<p><strong>Deliverability & inbox health</strong></p>
<ul>
<li>Manage domain warmup and inbox reputation using Instantly, Lemlist, Mailwarm, Smartlead, or similar platforms</li>
<li>Monitor spam scores, bounce rates, sender reputation, and deliverability metrics</li>
<li>Rotate inboxes and sending accounts to maintain campaign performance</li>
<li>Troubleshoot deliverability issues proactively before performance drops</li>
</ul>
<p><strong>Campaign optimization & reporting</strong></p>
<ul>
<li>A/B test subject lines, messaging, CTAs, and send times</li>
<li>Track open rates, positive reply rates, bounce rates, and conversion metrics</li>
<li>Continuously optimize messaging and targeting strategies based on data</li>
<li>Maintain organized reporting dashboards and outreach documentation</li>
</ul>
<p><strong>Lead qualification & CRM management</strong></p>
<ul>
<li>Monitor campaign replies and categorize prospect responses accurately</li>
<li>Identify and route qualified leads to sales teams with proper context and notes</li>
<li>Maintain accurate CRM records inside HubSpot, Salesforce, Zoho, or similar systems</li>
<li>Ensure all engagement data remains clean and organized</li>
</ul>
<p><strong>Compliance & best practices</strong></p>
<ul>
<li>Ensure campaigns comply with CAN-SPAM, GDPR, and CCPA standards</li>
<li>Maintain suppression lists and opt-out processes correctly</li>
<li>Follow outbound best practices to protect sender reputation and campaign performance</li>
</ul>
<h4>What makes you a great fit</h4>
<ul>
<li>Strong persuasive and concise copywriting skills</li>
<li>Highly analytical and performance-driven mindset</li>
<li>Comfortable working with outbound tools and technical deliverability systems</li>
<li>Organized, proactive, and execution-focused</li>
<li>Strong attention to detail with campaign monitoring and reporting</li>
<li>Comfortable testing, iterating, and optimizing continuously</li>
</ul>
<h4>Required experience & skills</h4>
<ul>
<li>1–2 years of experience in cold email outreach, outbound lead generation, SDR, or outbound marketing roles</li>
<li>Hands-on experience with tools such as Apollo, Instantly, Lemlist, Smartlead, or Woodpecker</li>
<li>Experience writing outbound email copy and managing campaigns</li>
<li>Strong Excel or Google Sheets skills for prospect and campaign management</li>
<li>Excellent written English communication skills</li>
</ul>
<h4>Preferred experience</h4>
<ul>
<li>Experience managing deliverability and inbox health at scale</li>
<li>Familiarity with DNS setup, SPF, DKIM, and DMARC basics</li>
<li>Experience generating outbound pipeline for B2B SaaS, agencies, or service businesses</li>
<li>Experience working closely with SDR or Account Executive teams</li>
<li>Familiarity with outbound automation and CRM workflows</li>
</ul>
<h4>What a typical day looks like</h4>
<p>A cold email outreach specialist’s day revolves around building pipeline through outbound campaigns and performance optimization. You will:</p>
<ul>
<li>Research and build targeted prospect lists</li>
<li>Launch and monitor cold email sequences</li>
<li>Review deliverability metrics and inbox health</li>
<li>Optimize messaging, targeting, and campaign structure</li>
<li>Manage replies and qualify interested prospects</li>
<li>Update CRM systems and maintain campaign documentation</li>
</ul>
<p>In short: you own outbound email execution, ensuring campaigns are optimized, deliverability stays healthy, and qualified opportunities consistently flow into the sales pipeline.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>Open rates consistently meeting or exceeding benchmarks</li>
<li>Positive reply rates and qualified conversations generated</li>
<li>Bounce rates maintained below acceptable thresholds</li>
<li>Consistent outbound campaign execution and optimization</li>
<li>CRM accuracy and lead tracking completeness</li>
<li>Growth in qualified outbound pipeline opportunities</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview with recruiter</li>
<li>Practical assessment (cold email sequence exercise)</li>
<li>Client interview</li>
<li>Offer and background verification</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Title:- Field Specialist III - Artificial Lift Systems (ALS)_MB30<br> <br> Location:- Oman<br> <br> Role Summary:- Working unsupervised, installing the ESP, monitoring, trouble shooting and testing downhole ESP equipment to maximize well productivity and ESP run life.<br> <br> Essential Responsibilities:-<br> <br> - Under general supervision performs installation/pulling of Electrical Submersible Pumps (ESP) and associated equipment in onshore oil and water wells.<br> - May be required to work unsupervised.<br> - Assists with monitoring, trouble shooting and testing downhole ESP equipment to maximize well productivity and ESP run life.<br> - The position involves frequent travel on domestic assignments and time away from home, often at short notice. Handles special projects as assigned.<br> - Conducts all business activities in accordance with HSE policies, Legal Compliance requirements.<br> <br> Essential Requirements of the role (Experience / Skills / Competencies):-<br> <br> •Years of experience: Minimum of 3 years of experience in Electrical Submersible Pump Installation, Commissioning and Troubleshooting are mandatory<br> •Field of experience: Artificial Lift Systems - Electrical Submersible Pump Installation and Pull-out activities.<br> •Technical Skills: as below<br> - Having in depth knowledge on downhole Electrical Submersible Pump systems.<br> - Have experience with ESP down hole installation and pullout, as well as trouble shooting surface equipment.<br> - Have analytical skills to route ESP problems during troubleshooting<br> • Soft Skills: Customer focus, communication, interpersonal, and team working skills.<br> • Tools or Software (Required / Preferred): MS Office<br> • Education Qualifications: Diploma or bachelor’s degree.<br> • Industry Background or Experience (Required / Preferred): Oil and Gas - Artificial Lift System Electrical Submersible Pump Required<br> • Required Accreditations / Qualifications / Certification / Licenses including Driving License: LMV Defensive Driving Experience<br> <br> Desirable attributes of the worker (Experience / Skills / Competencies):-<br> <br> •Having in depth knowledge on downhole Electrical Submersible Pump systems.<br> •Have experience with ESP down hole installation and pullout, as well as trouble shooting surface equipment.<br> •Minimum of 3 years of experience in Electrical Submersible Pump Commissioning and Troubleshooting responsibilities is mandatory.<br> •Have analytical skills to route ESP problems during troubleshooting<br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Customer Operations Specialist (Contracts, Salesforce, DocuSign) – Remote Contract Management | Salesforce | DocuSign | Customer Operations Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role We’re hiring for our client, a growing U.<br>S.-based company, seeking a Customer Operations Specialist to take ownership of contract lifecycle management, contract execution, CRM accuracy, and customer operational follow-through across a large customer portfolio.<br> This is an execution-heavy, ownership-driven operations role — not passive administrative work.<br> You will: Own contract data and contract execution workflows Drive contract completion through daily outreach and follow-ups Maintain CRM accuracy and reporting integrity Ensure contracts align with billing and recurring revenue operations This role is ideal for someone who thrives in structured, high-volume, detail-oriented environments and follows through relentlessly until tasks are completed.<br> What You’ll Own Contract Ownership & Accuracy Own customer contracts from initiation through execution Maintain a single source of truth for: Contract status Contract terms Coverage and account details Ensure all records are: Accurate Complete Audit-ready Maintain structured document storage and organization Contract Tracking & Data Management Maintain master tracking sheets using: Google Sheets Microsoft Excel Track: Renewal dates Contract durations Special terms Account status Clean and remove inactive accounts Prepare contract data for CRM accuracy within Salesforce Contract Outreach & Execution Identify customers without signed contracts Conduct high-volume outbound outreach via: Email Phone calls Clearly explain: Pricing Terms Service value Send agreements through DocuSign Drive contracts through the full execution cycle: Sent Followed up Signed Completed Maintain consistent follow-up discipline until closure CRM & Revenue Alignment Update contract information and RMR (Recurring Monthly Revenue) in Salesforce Log all customer activity and updates for audit tracking Improve CRM data quality through contract interactions Ensure operational data remains clean and accurate Agreement & Documentation Management Create and manage agreements for: New services Account updates Transfers and changes Ensure all documentation is: Properly executed Properly stored Fully compliant Support account transfers and operational documentation workflows AutoPay & Compliance Ensure AutoPay enrollment for applicable accounts Track exceptions and required adjustments Maintain compliance and documentation standards Collections Support Conduct follow-ups on overdue accounts when required Log all collection activity within the CRM Support overall revenue collection efforts Reporting & Performance Tracking Deliver daily reports covering: Outreach activity Contracts sent and signed Progress metrics Contract coverage improvements Maintain visibility into execution and operational performance Process Improvement Identify workflow inefficiencies and operational gaps Improve: Outreach scripts Templates Tracking systems Contract workflows Help increase contract adoption and execution speed What Makes You a Strong Fit You are execution-driven and proactive You follow up consistently until tasks are completed You are highly detail-oriented and organized You can manage high-volume outreach and administrative work simultaneously You take ownership of outcomes, not just assigned tasks You thrive in structured operational environments Must-Have Requirements 2–4+ years of experience in: Contract administration Customer operations Billing operations Customer support Operational coordination Experience using: Salesforce (or similar CRM) DocuSign Strong proficiency with: Google Sheets Microsoft Excel High attention to detail with low tolerance for errors Strong written and verbal English communication skills Comfortable with: Outbound calls Customer follow-ups Objection handling Ability to manage multiple workflows simultaneously Nice to Have Experience working with: Recurring revenue (RMR) models Billing workflows Collections operations Exposure to: High-volume contract environments SaaS businesses Service-based companies What a Typical Day Looks Like Review contract trackers and prioritize outreach Contact customers via phone and email Send agreements through DocuSign Follow up consistently on pending contracts Update Salesforce and operational records Track progress and report daily performance metrics In short: you ensure every customer account has a valid, accurate, and fully executed contract while maintaining operational accuracy across systems.<br> Key Metrics (KPIs) Percentage of customers with signed contracts Contract data accuracy across systems Daily outreach volume (calls, emails, follow-ups) Contract execution speed (sent → signed) Salesforce data accuracy AutoPay enrollment rate Reporting consistency and operational visibility Why This Role Stands Out High ownership and accountability Direct impact on revenue accuracy and operational risk reduction Structured workflows with measurable performance expectations Opportunity to improve operational systems and processes Remote flexibility combined with high-performance execution standards Interview Process Initial Screening Call Recruiter Interview Final Interview Offer & Onboarding Apply Now If you are someone who follows through relentlessly, values operational accuracy, and thrives in structured, high-volume environments, this role offers an opportunity to take ownership of critical customer operations and contract execution workflows.<br> #CustomerOperations #ContractManagement #Salesforce #DocuSign #OperationsSpecialist #RemoteJobs #CRMManagement #ContractAdministration #RevenueOperations #CustomerSupport #RemoteWork</span> </div>
<p><h4>About the role</h4>
<p>We’re hiring a highly execution-focused cold email specialist to own client campaign performance, deliverability, retention, and operational execution inside a fast-growing startup environment.</p>
<p>This is not a passive account management role.</p>
<p>You will be directly responsible for:</p>
<ul>
<li>Cold email campaign performance,</li>
<li>Inbox placement,</li>
<li>Deliverability troubleshooting,</li>
<li>Campaign optimization,</li>
<li>Client communication,</li>
<li>And retention.</li>
</ul>
<p>You’ll work closely with:</p>
<ul>
<li>The founder,</li>
<li>Outreach team,</li>
<li>Developers,</li>
<li>And operations</li>
</ul>
<p>To ensure campaigns perform, clients stay happy, and delivery standards scale with the business.</p>
<p>If you understand cold email beyond basic outreach — including:</p>
<ul>
<li>Infrastructure,</li>
<li>Warm-up,</li>
<li>Deliverability,</li>
<li>Copy performance,</li>
<li>Inbox health,</li>
<li>And campaign optimization —</li>
</ul>
<p>This role is a strong fit.</p>
<h4>What you’ll own</h4>
<p><strong>Client campaign ownership</strong></p>
<ul>
<li>Act as the primary point of contact for 20–30 active clients</li>
<li>Lead client check-ins and performance conversations</li>
<li>Manage client expectations and campaign updates</li>
<li>Build strong long-term client relationships</li>
<li>Proactively identify risks and prevent churn before issues escalate</li>
</ul>
<p><strong>Cold email campaign performance</strong></p>
<ul>
<li>Diagnose and optimize underperforming campaigns</li>
<li>Troubleshoot:</li>
<ul>
<li>Deliverability issues</li>
<li>Inbox placement problems</li>
<li>Domain health</li>
<li>Spam issues</li>
<li>List quality concerns</li>
<li>Low reply rates</li>
</ul>
<li>Review and optimize:</li>
<ul>
<li>Subject lines</li>
<li>Messaging</li>
<li>Sequencing</li>
<li>Personalization</li>
</ul>
<li>Quality-check campaigns before launch</li>
<li>Continuously improve campaign performance and outcomes</li>
</ul>
<p><strong>Deliverability & infrastructure</strong></p>
<ul>
<li>Manage and optimize:</li>
<ul>
<li>Warm-up systems</li>
<li>Inbox reputation</li>
<li>Sending domains</li>
<li>DNS setup</li>
<li>SPF/DKIM/DMARC</li>
</ul>
<li>Understand how inbox placement impacts results</li>
<li>Troubleshoot technical campaign issues independently when possible</li>
<li>Collaborate with technical teams on infrastructure and automation improvements</li>
</ul>
<p><strong>Copywriting & messaging optimization</strong></p>
<ul>
<li>Personally write and refine cold email copy</li>
<li>Improve:</li>
<ul>
<li>Open rates</li>
<li>Reply rates</li>
<li>Positive response rates</li>
</ul>
<li>Test and iterate messaging based on campaign data</li>
<li>Balance personalization with scalability</li>
</ul>
<p><strong>Processes, SOPs & scaling operations</strong></p>
<ul>
<li>Build and improve delivery documentation and playbooks</li>
<li>Maintain organized workflows and campaign tracking</li>
<li>Track:</li>
<ul>
<li>SLAs</li>
<li>Client health</li>
<li>Campaign metrics</li>
<li>Operational performance</li>
</ul>
<li>Help create scalable systems as the company grows</li>
</ul>
<p><strong>Cross-functional collaboration</strong></p>
<ul>
<li>Work closely with:</li>
<ul>
<li>Developers</li>
<li>Infrastructure teams</li>
<li>Outreach specialists</li>
<li>Leadership</li>
</ul>
<li>Coordinate campaign execution and troubleshooting</li>
<li>Report directly to the founder on:</li>
<ul>
<li>Campaign performance</li>
<li>Client risks</li>
<li>Retention concerns</li>
<li>Operational improvements</li>
</ul>
</ul>
<h4>Required experience & skills</h4>
<ul>
<li>Experience inside:</li>
<ul>
<li>Cold email agencies</li>
<li>Lead generation companies</li>
<li>Outbound sales environments</li>
<li>Startup operations</li>
</ul>
<li>Strong hands-on expertise in:</li>
<ul>
<li>Cold email strategy</li>
<li>Deliverability</li>
<li>Inbox placement</li>
<li>Warm-up systems</li>
<li>Outbound infrastructure</li>
</ul>
<li>Strong copywriting ability for outbound campaigns</li>
<li>Experience troubleshooting:</li>
<ul>
<li>Spam issues</li>
<li>Domain reputation</li>
<li>Low-performing campaigns</li>
</ul>
<li>Technical understanding of:</li>
<ul>
<li>APIs</li>
<li>Automations</li>
<li>Workflows</li>
<li>Outbound systems</li>
</ul>
<li>Daily practical use of:</li>
<ul>
<li>AI tools</li>
<li>ChatGPT</li>
<li>Claude</li>
<li>Automation workflows</li>
</ul>
<li>Strong communication and client management skills</li>
<li>Comfortable operating independently in fast-moving environments</li>
</ul>
<h4>Nice-to-have experience</h4>
<ul>
<li>Experience with:</li>
<ul>
<li>Instantly</li>
<li>Smartlead</li>
<li>Clay</li>
<li>Apollo</li>
<li>Lemlist</li>
<li>Outreach</li>
<li>HubSpot</li>
</ul>
<li>Familiarity with:</li>
<ul>
<li>Zapier</li>
<li>Make</li>
<li>Webhooks</li>
<li>Automation systems</li>
</ul>
<li>Experience scaling outbound systems for startups or agencies</li>
<li>Background in SaaS or lead generation environments</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>You take ownership instead of waiting for instructions</li>
<li>You thrive in startup environments where systems evolve quickly</li>
<li>You focus on execution, results, and performance</li>
<li>You understand that deliverability is just as important as copy</li>
<li>You communicate confidently with founders and executives</li>
<li>You can troubleshoot both technical and operational campaign issues</li>
<li>You care deeply about client outcomes and retention</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review campaign performance dashboards and inbox health</li>
<li>Troubleshoot deliverability or reply-rate issues</li>
<li>Optimize copy, targeting, and sequencing</li>
<li>Join client calls and provide performance updates</li>
<li>Coordinate with outreach and technical teams</li>
<li>Launch and QA new campaigns</li>
<li>Monitor domain reputation and warm-up systems</li>
<li>Update SOPs and operational tracking systems</li>
</ul>
<p>In short: You own the health, performance, and success of outbound cold email campaigns from both a technical and client-facing perspective.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>Client retention and churn reduction</li>
<li>Inbox placement and deliverability rates</li>
<li>Campaign reply and conversion performance</li>
<li>Client satisfaction and relationship health</li>
<li>SLA adherence and operational consistency</li>
<li>Overall impact on client campaign results</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>High ownership and direct impact on client outcomes</li>
<li>Work closely with startup leadership and technical teams</li>
<li>Blend of:</li>
<ul>
<li>Deliverability</li>
<li>Operations</li>
<li>Client management</li>
<li>Outbound strategy</li>
<li>Copywriting</li>
</ul>
<li>Opportunity to help scale outbound systems and processes</li>
<li>Fast-moving environment with strong growth opportunities</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial screening</li>
<li>Interview with founder</li>
<li>Final discussion</li>
<li>Offer & onboarding</li>
</ul>
<h4>Apply now</h4>
<p>If you:</p>
<ul>
<li>Understand cold email deeply,</li>
<li>Know how to improve deliverability and campaign performance,</li>
<li>Thrive in startup environments,</li>
<li>And enjoy owning client outcomes from end to end,</li>
</ul>
<p>This role is a strong fit for you.</p></p><p></p>
<p><h4>About the role</h4>
<p>We’re hiring a highly execution-focused cold email specialist to own client campaign performance, deliverability, retention, and operational execution inside a fast-growing startup environment.</p>
<p>This is not a passive account management role.</p>
<p>You will be directly responsible for:</p>
<ul>
<li>Cold email campaign performance,</li>
<li>Inbox placement,</li>
<li>Deliverability troubleshooting,</li>
<li>Campaign optimization,</li>
<li>Client communication,</li>
<li>And retention.</li>
</ul>
<p>You’ll work closely with:</p>
<ul>
<li>The founder,</li>
<li>Outreach team,</li>
<li>Developers,</li>
<li>And operations</li>
</ul>
<p>To ensure campaigns perform, clients stay happy, and delivery standards scale with the business.</p>
<p>If you understand cold email beyond basic outreach — including:</p>
<ul>
<li>Infrastructure,</li>
<li>Warm-up,</li>
<li>Deliverability,</li>
<li>Copy performance,</li>
<li>Inbox health,</li>
<li>And campaign optimization —</li>
</ul>
<p>This role is a strong fit.</p>
<h4>What you’ll own</h4>
<p><strong>Client campaign ownership</strong></p>
<ul>
<li>Act as the primary point of contact for 20–30 active clients</li>
<li>Lead client check-ins and performance conversations</li>
<li>Manage client expectations and campaign updates</li>
<li>Build strong long-term client relationships</li>
<li>Proactively identify risks and prevent churn before issues escalate</li>
</ul>
<p><strong>Cold email campaign performance</strong></p>
<ul>
<li>Diagnose and optimize underperforming campaigns</li>
<li>Troubleshoot:</li>
<ul>
<li>Deliverability issues</li>
<li>Inbox placement problems</li>
<li>Domain health</li>
<li>Spam issues</li>
<li>List quality concerns</li>
<li>Low reply rates</li>
</ul>
<li>Review and optimize:</li>
<ul>
<li>Subject lines</li>
<li>Messaging</li>
<li>Sequencing</li>
<li>Personalization</li>
</ul>
<li>Quality-check campaigns before launch</li>
<li>Continuously improve campaign performance and outcomes</li>
</ul>
<p><strong>Deliverability & infrastructure</strong></p>
<ul>
<li>Manage and optimize:</li>
<ul>
<li>Warm-up systems</li>
<li>Inbox reputation</li>
<li>Sending domains</li>
<li>DNS setup</li>
<li>SPF/DKIM/DMARC</li>
</ul>
<li>Understand how inbox placement impacts results</li>
<li>Troubleshoot technical campaign issues independently when possible</li>
<li>Collaborate with technical teams on infrastructure and automation improvements</li>
</ul>
<p><strong>Copywriting & messaging optimization</strong></p>
<ul>
<li>Personally write and refine cold email copy</li>
<li>Improve:</li>
<ul>
<li>Open rates</li>
<li>Reply rates</li>
<li>Positive response rates</li>
</ul>
<li>Test and iterate messaging based on campaign data</li>
<li>Balance personalization with scalability</li>
</ul>
<p><strong>Processes, SOPs & scaling operations</strong></p>
<ul>
<li>Build and improve delivery documentation and playbooks</li>
<li>Maintain organized workflows and campaign tracking</li>
<li>Track:</li>
<ul>
<li>SLAs</li>
<li>Client health</li>
<li>Campaign metrics</li>
<li>Operational performance</li>
</ul>
<li>Help create scalable systems as the company grows</li>
</ul>
<p><strong>Cross-functional collaboration</strong></p>
<ul>
<li>Work closely with:</li>
<ul>
<li>Developers</li>
<li>Infrastructure teams</li>
<li>Outreach specialists</li>
<li>Leadership</li>
</ul>
<li>Coordinate campaign execution and troubleshooting</li>
<li>Report directly to the founder on:</li>
<ul>
<li>Campaign performance</li>
<li>Client risks</li>
<li>Retention concerns</li>
<li>Operational improvements</li>
</ul>
</ul>
<h4>Required experience & skills</h4>
<ul>
<li>Experience inside:</li>
<ul>
<li>Cold email agencies</li>
<li>Lead generation companies</li>
<li>Outbound sales environments</li>
<li>Startup operations</li>
</ul>
<li>Strong hands-on expertise in:</li>
<ul>
<li>Cold email strategy</li>
<li>Deliverability</li>
<li>Inbox placement</li>
<li>Warm-up systems</li>
<li>Outbound infrastructure</li>
</ul>
<li>Strong copywriting ability for outbound campaigns</li>
<li>Experience troubleshooting:</li>
<ul>
<li>Spam issues</li>
<li>Domain reputation</li>
<li>Low-performing campaigns</li>
</ul>
<li>Technical understanding of:</li>
<ul>
<li>APIs</li>
<li>Automations</li>
<li>Workflows</li>
<li>Outbound systems</li>
</ul>
<li>Daily practical use of:</li>
<ul>
<li>AI tools</li>
<li>ChatGPT</li>
<li>Claude</li>
<li>Automation workflows</li>
</ul>
<li>Strong communication and client management skills</li>
<li>Comfortable operating independently in fast-moving environments</li>
</ul>
<h4>Nice-to-have experience</h4>
<ul>
<li>Experience with:</li>
<ul>
<li>Instantly</li>
<li>Smartlead</li>
<li>Clay</li>
<li>Apollo</li>
<li>Lemlist</li>
<li>Outreach</li>
<li>HubSpot</li>
</ul>
<li>Familiarity with:</li>
<ul>
<li>Zapier</li>
<li>Make</li>
<li>Webhooks</li>
<li>Automation systems</li>
</ul>
<li>Experience scaling outbound systems for startups or agencies</li>
<li>Background in SaaS or lead generation environments</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>You take ownership instead of waiting for instructions</li>
<li>You thrive in startup environments where systems evolve quickly</li>
<li>You focus on execution, results, and performance</li>
<li>You understand that deliverability is just as important as copy</li>
<li>You communicate confidently with founders and executives</li>
<li>You can troubleshoot both technical and operational campaign issues</li>
<li>You care deeply about client outcomes and retention</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review campaign performance dashboards and inbox health</li>
<li>Troubleshoot deliverability or reply-rate issues</li>
<li>Optimize copy, targeting, and sequencing</li>
<li>Join client calls and provide performance updates</li>
<li>Coordinate with outreach and technical teams</li>
<li>Launch and QA new campaigns</li>
<li>Monitor domain reputation and warm-up systems</li>
<li>Update SOPs and operational tracking systems</li>
</ul>
<p>In short: You own the health, performance, and success of outbound cold email campaigns from both a technical and client-facing perspective.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>Client retention and churn reduction</li>
<li>Inbox placement and deliverability rates</li>
<li>Campaign reply and conversion performance</li>
<li>Client satisfaction and relationship health</li>
<li>SLA adherence and operational consistency</li>
<li>Overall impact on client campaign results</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>High ownership and direct impact on client outcomes</li>
<li>Work closely with startup leadership and technical teams</li>
<li>Blend of:</li>
<ul>
<li>Deliverability</li>
<li>Operations</li>
<li>Client management</li>
<li>Outbound strategy</li>
<li>Copywriting</li>
</ul>
<li>Opportunity to help scale outbound systems and processes</li>
<li>Fast-moving environment with strong growth opportunities</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial screening</li>
<li>Interview with founder</li>
<li>Final discussion</li>
<li>Offer & onboarding</li>
</ul>
<h4>Apply now</h4>
<p>If you:</p>
<ul>
<li>Understand cold email deeply,</li>
<li>Know how to improve deliverability and campaign performance,</li>
<li>Thrive in startup environments,</li>
<li>And enjoy owning client outcomes from end to end,</li>
</ul>
<p>This role is a strong fit for you.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><p> <strong>Job title</strong> </p>
<p>Specialist Business Intelligence (BI)</p>
<p> <strong>Grade</strong> </p>
<p> </p>
<p> <strong>Stream</strong> </p>
<p>RPI </p>
<p> <strong>Function</strong> </p>
<p>PT&C IDS Information Management & Digital Delivery</p>
<p> <strong>Location</strong> </p>
<p>Oman Suhar </p>
<p> <strong>Budget control</strong> </p>
<p>*OPEX and/or CAPEX and/or Revenue amount as relevant*</p>
<p> <strong>Reporting to</strong> </p>
<p>Manager Information Management & Digital Delivery (IMDD)</p>
<p> <strong>Direct reports</strong> </p>
<p>-</p>
<p> <strong>Job purpose </strong> </p>
<p>Provides support for the for the successful delivery of Business Intelligence standards and systems, including integration with databases and data warehouses, under delegated authority from Manager Information Management & Digital Delivery, acting as team player for the development of required standards and assigned tasks, by (1) Selecting, blueprinting, gathering requirements, designing, and rolling out BI solutions to end users. (2) Ensuring high levels of BI availability through support functions and in-depth testing, and (3) Working with business units to meet their BI requirements in accordance with OQ RPI BI standards; in order to support information Management & Digital Delivery (IMDD) on goals achievements. </p>
<p>The position will act in accordance with the Group s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</p>
<p> <strong>Main tasks and responsibilities</strong> </p>
<p> <strong> </strong> </p>
<p> <strong> </strong> </p>
<p> <strong>Scope </strong> </p>
<ul>
<li>Business Analysis</li>
<li>Transition developed BI systems to the Operations & Support team.</li>
<li>Technical Assistance </li>
<li>Compliance</li>
</ul>
<p> <strong> </strong> </p>
<p> <strong>Accountabilities:</strong> </p>
<p> <strong> </strong> </p>
<p> <strong>Business Analysis</strong> </p>
<ul>
<li>Provides support for the for the successful delivery of Business analysis to gather required BI system requirements. </li>
<li>Provides support for the for the successful delivery of Translate business requirements into specifications that will be used to drive data store/data warehouse/ data mart design and configuration.</li>
</ul>
<p> <strong>Transition developed BI systems to the Operations & Support team.</strong> </p>
<ul>
<li>Provides support for the for the successful delivery of Transition developed BI systems to the Operations & Support team. </li>
<li>Provides support for the for the successful delivery performance of enterprise data and BI environments for both external and internal users.</li>
<li>Ensure proper configuration management and change controls are implemented for BI.</li>
</ul>
<p> <strong>Technical Assistance </strong> </p>
<ul>
<li>Provides support for the for the successful delivery of technical assistance and cross training to other team members.</li>
</ul>
<p> <strong>Compliance</strong> </p>
<p>Design and implement technology best practices, guidelines, and repeatable processes in accordance with OQ BI standards and guidelines.</p>
<p> <strong> </strong> </p>
<p> </p>
<p> <strong>Key interactions</strong> </p>
<p>Internal: Assurance, Finance, <span>Commercial - Downstream </span> </p>
<p>External: Staffing specialized Contractors, Vendors & Suppliers</p>
<p> <strong>Notable Working Conditions. </strong>Office environment, intensive computer screen use, sporadic visits to operation site.</p>
<p> <strong>Education requirements</strong> </p>
<p>Minimum Qualifications for this position are a bachelor s in computer science, Software Engineering, Information Management Systems, or a related discipline</p>
<p> <strong>Language</strong> </p>
<p>Excellent knowledge of written, read, and spoken English (required) Arabic - Native (desirable)</p>
<p> <strong>Background and experience</strong> </p>
<p> <strong>Competencies and skills</strong> </p>
<ul>
<li>5+ years of experience in developing reports based on user requirements, including visualization development.</li>
<li>Relevant experience implementing enterprise-scale reporting systems, including:<br><ul>
<li>Collaborating with users in a requirements analysis role</li>
<li>Experience with data warehouse implementations.</li>
<li>Strong knowledge of logical and physical data modelling concepts</li>
</ul>
</li>
<li>Experience utilizing SAP technologies and development with SAP BW/BI applications in a bonus.</li>
<li>Experience with the SAP Activate Methodology is bonus.</li>
<li>SAP Certification in one or more of the following disciplines is a bonus:<br><ul>
<li>SAP BW/4HANA, SAP HANA Modelling, SAP Analytics, SAP Business Intelligence </li>
</ul>
</li>
<li>SQL and DW implementation as a bonus experience</li>
<li>Use of SQL and RDBMS systems (DB2, Oracle, SQL Server, etc.) is considered a bonus</li>
</ul>
<p>Soft: </p>
<ul>
<li>People Managing Skills </li>
<li>Understanding of process </li>
<li>Corporate affairs management </li>
<li>Systems </li>
<li>Innovation and trends </li>
<li>Excellent business and technical report writing skills.</li>
<li>Strong analytical skills, </li>
</ul>
<p>Technical: </p>
<ul>
<li>Proficiency with MS Excel, </li>
<li>Proficiency with visualizing concepts & skills</li>
</ul>
<p> </p>
<p> </p>
<p> </p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>JOB PURPOSE</strong> </p>
<p>To support the department in executing the full scope of the corporate communications function, encompassing public relations, media relations, events, corporate social responsibility (CSR), and stakeholder engagement. The Senior Corporate Communications Specialist takes ownership of assigned workstreams and day-to-day communications activities, ensuring high-quality, timely, and on-brand delivery in line with plans and guidelines set by the Marketing and Communications Director. The role requires a seasoned communications professional who can work with significant autonomy, handle complex tasks, and contribute meaningfully to the team s overall output.</p>
<p> <strong>KEY ACCOUNTABILITIES AND RESPONSIBILITIES</strong> </p>
<p>Public Relations & Communications</p>
<p> Execute the approved annual PR and communications plan, delivering assigned activities on time and to the standard set by the Marketing and Communications Director.</p>
<p> Support the management of the company s public image by drafting, reviewing, and distributing press releases, corporate statements, newsletters, and official communications in Arabic and English.</p>
<p> Maintain and regularly update the media contacts database, ensuring strong, ongoing working relationships with journalists, editors, and correspondents.</p>
<p> Handle day-to-day media enquiries, preparing initial responses and coordinating with the Marketing and Communications Director for approval and release.</p>
<p> Monitor media coverage across print, broadcast, digital, and social platforms daily, compiling coverage summaries and sentiment reports for the review.</p>
<p> Assist in preparing communications materials and holding statements during sensitive or crisis situations, under the direction of the Marketing and Communication Director.</p>
<p> Coordinate with internal departments to gather accurate information for communications outputs, ensuring factual consistency across all materials.</p>
<p>Media Relations & Content</p>
<p> Execute activities across the organisation s media calendar, including coordinating interviews, press visits, editorial opportunities, and advertorial placements.</p>
<p> Produce media-facing content including press kits, backgrounders, executive bios, fact sheets, and corporate presentations in Arabic and English.</p>
<p> Liaise with media buying and advertising agencies on a day-to-day basis, tracking placements, confirming deliverables, and flagging issues to the Marketing and Communication Director.</p>
<p> Review creative and media content produced by agencies and suppliers, checking for accuracy, tone, and brand compliance before submission to the final approval.</p>
<p> Track and reconcile media spend against approved budgets, maintaining up-to-date records and submitting periodic expenditure reports to the Director.</p>
<p> Monitor media landscape developments, emerging platforms, and coverage trends, preparing periodic summaries. </p>
<p> Support the identification of media partnership and sponsorship opportunities, preparing initial assessments and proposals for review. </p>
<p>Events Management</p>
<p> Execute logistical and operational activities across the annual events calendar, including corporate launches, press conferences, community events, exhibitions, and sponsorships.</p>
<p> Coordinate with event agencies, venues, production companies, caterers, and other suppliers to ensure smooth, on-time, and on-brand delivery of all events.</p>
<p> Manage event timelines, run-of-show documents, and vendor checklists, proactively flagging delays or risks to the Marketing and Communication Director.</p>
<p> Liaise with internal departments to coordinate attendance, speakers, collateral, and event-related requirements ahead of each event.</p>
<p> Support on-site event management, ensuring all logistics, guest coordination, and brand standards are maintained throughout.</p>
<p> Compile post-event reports covering attendance, media coverage, supplier performance, and feedback, submitting findings to the Marketing and Communication Director.</p>
<p> Maintain an organised events tracker and a database of vendors, agencies, and venues for reference in future event planning.</p>
<p>Corporate Social Responsibility (CSR)</p>
<p> Execute assigned CSR activities including community programmes, charitable initiatives, environmental campaigns, and employee volunteering events in line with the approved CSR plan.</p>
<p> Coordinate with NGOs, community organisations, and government contacts to support the delivery of CSR partnerships and initiatives as per the plan.</p>
<p> Prepare content, social media posts, reports, and collateral related to CSR activities, ensuring accurate and consistent communication of the company s community commitments.</p>
<p> Maintain records of all CSR activities, tracking participation, expenditure, and outputs to support periodic impact reporting.</p>
<p> Monitor relevant national and regional CSR developments and community initiatives, summarising findings for the department s awareness.</p>
<p> Support the preparation of periodic CSR reports by gathering data, drafting sections, and compiling supporting documentation for the review.</p>
<p>Stakeholder Management</p>
<p> Maintain and regularly update the stakeholder database, including government entities, media contacts, community representatives, corporate partners, and NGOs.</p>
<p> Support the execution of stakeholder engagement activities such as briefings, site visits, consultations, and formal correspondence.</p>
<p> Draft stakeholder communications including letters, meeting summaries, and follow-up correspondence in Arabic and English for review and approval.</p>
<p> Monitor stakeholder feedback and engagement activity, flagging any concerns, emerging sensitivities, or opportunities.</p>
<p> Assist in preparing stakeholder relationship updates, engagement logs, and briefing notes for senior leadership.</p>
<p> Represent the organisation at community engagements, industry events, and external forums when directed by the Marketing and Communication Director.</p>
<p>Reporting & Administration </p>
<p> Prepare clear, well-structured performance summaries, activity reports, and dashboards across PR, media, events, CSR, and stakeholder workstreams for review.</p>
<p> Track expenditures for assigned activities against approved budgets, submitting timely and accurate expense reports.</p>
<p> Maintain organised and up-to-date records of communications assets, vendor contracts, agency briefs, media lists, and event documentation.</p>
<p> Assist in preparing presentations, proposals, and briefing materials.</p>
<p> Coordinate administrative tasks related to agency management including purchase orders, invoice tracking, and delivery confirmation.</p>
<p><br></p>
<p> </p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Senior Core Banking & Payment Systems Specialist is responsible for the administration, support, enhancement, testing, deployment, and continuous improvement of the Bank's Core Banking System (ICBS) and payment systems. The role acts as the primary liaison between business users, IT teams, vendors, and external stakeholders to ensure that all business requirements, system enhancements, regulatory changes, and technical updates are successfully implemented without impacting business operations. The incumbent will manage the full lifecycle of system changes, including requirement analysis, testing, quality assurance, deployment, production support, and vendor coordination for Core Banking, ACH, RTGS, VAT, ERP, and related integrated banking applications.</p><p><strong>2. Duties and Responsibilities</strong></p><p><strong>Core Banking System (ICBS) Management</strong></p><ul><li>Administer, support, and maintain the ICBS Core Banking System.</li><li>Act as the primary point of contact between the Bank and the Core Banking vendor for all technical and functional matters.</li><li>Gather, analyze, and document business requirements for new features, enhancements, and regulatory changes.</li><li>Translate business requirements into functional specifications and coordinate implementation with the vendor.</li><li>Review and validate vendor deliverables to ensure compliance with business requirements.</li><li>Monitor system performance and ensure high availability of Core Banking services.</li><li>Identify opportunities to optimize banking processes through standard ICBS functionalities.</li><li>Evaluate customization requests and recommend the most effective solution.</li></ul><p><strong>Change Management & System Enhancements</strong></p><ul><li>Manage all Core Banking system changes from requirement gathering through production deployment.</li><li>Coordinate the implementation of new functionalities, enhancements, fixes, and patches.</li><li>Ensure all requested changes are configured correctly and aligned with business requirements.</li><li>Conduct impact analysis for all proposed changes before implementation.</li><li>Ensure proper documentation of all system modifications and configurations.</li><li>Participate in Change Advisory Board (CAB) meetings and provide technical recommendations.</li></ul><p><strong>Testing & Quality Assurance</strong></p><ul><li>Deploy patches, upgrades, and enhancements in the test environment.</li><li>Prepare and execute functional, integration, regression, and user acceptance testing.</li><li>Validate that all requested changes function as expected.</li><li>Verify that new changes do not negatively impact existing system functionality.</li><li>Identify, document, and coordinate resolution of defects with vendors and stakeholders.</li><li>Prepare testing reports and deployment readiness recommendations.</li></ul><p><strong>Production Deployment & Support</strong></p><ul><li>Coordinate and execute production deployments in accordance with approved management procedures.</li><li>Ensure successful migration of approved changes from test to production environments.</li><li>Conduct post-deployment validation and system health checks.</li><li>Monitor production systems and resolve issues within agreed service levels.</li><li>Ensure minimal disruption to banking operations during deployments and upgrades.</li><li>Provide after-hours support during critical system implementations and upgrades when required.</li></ul><p><strong>Vendor & Stakeholder Management</strong></p><ul><li>Manage relationships with system vendors and service providers.</li><li>Track vendor performance against agreed SLAs.</li><li>Coordinate issue resolution and enhancement requests with vendors.</li><li>Ensure timely closure of outstanding issues and defects.</li><li>Participate in project meetings and provide technical guidance.</li><li>Work closely with business departments to understand operational needs and provide suitable solutions.</li></ul><p><strong>System Integration & Regulatory Compliance</strong></p><ul><li>Support integrations between Core Banking and other systems including<br>o Digital Banking Platform<br>o AML Systems<br>o CRM Systems<br>o ERP Systems<br>o Government Platforms<br>o Other third-party applications</li><li>Ensure compliance with Central Bank regulations and internal policies.</li><li>Support regulatory reporting and compliance-related system changes.</li><li>Assist in audits, inspections, and compliance reviews.</li></ul><p><strong>Documentation & Reporting</strong></p><ul><li>Maintain system configuration and operational documentation.</li><li>Prepare reports on system performance, incidents, changes, and enhancements.</li><li>Develop and maintain operational procedures and user guides.</li><li>Ensure proper knowledge transfer and documentation for all implemented changes.</li></ul><p><strong>KEY INTERACTIONS</strong></p><ol><li>Internal All internal departments and branches As per operational activities</li><li>External Vendors, Service Providers, Clients As part of operational activities</li></ol><p><strong>Level of external interaction</strong> This position requires a medium level of external interaction</p><p><strong>MINIMUM EDUCATION, QUALIFICATIONS & SKILLS</strong></p><p><strong>Education:</strong> Bachelor s degree in information technology, Computer Science, Information Systems, Software Engineering, or a related field. Professional certifications in Core Banking Systems, Oracle, ITIL, or Project Management are preferred.</p><p><strong>Experience:</strong> Minimum 7 10 years of experience in banking technology. Minimum 5 years of hands-on experience supporting Core Banking Systems. Strong experience working with Core Banking platforms. Experience managing ACH, RTGS, ERP, and other banking payment systems. Experience working with banking vendors and third-party service providers.</p><p><strong>Special Skills & Knowledge:</strong> Banking Operations and Payment Systems. ACH and RTGS Operations. ERP Systems Support. AML System Support SQL and Database Querying. System Integration and API Concepts. Change Management and Release Management. Software Testing and Quality Assurance. Incident and Problem Management. Regulatory and Compliance Requirements. Microsoft Office Applications.</p><p><strong>Business Understanding:</strong> This position requires a medium to high level of business understanding</p><p><strong>HEALTH, SAFETY AND ENVIRONMENT</strong></p><p>This position follows all the HSE procedures as set by the company</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in information technology, Computer Science, Information Systems, Software Engineering, or a related field.</li><li>Professional certifications in Core Banking Systems, Oracle, ITIL, or Project Management are preferred.</li><li>Minimum 7 10 years of experience in banking technology.</li><li>Minimum 5 years of hands-on experience supporting Core Banking Systems.</li><li>Strong experience working with Core Banking platforms.</li><li>Experience managing ACH, RTGS, ERP, and other banking payment systems.</li><li>Experience working with banking vendors and third-party service providers.</li><li>Banking Operations and Payment Systems.</li><li>ACH and RTGS Operations.</li><li>ERP Systems Support.</li><li>AML System Support</li><li>SQL and Database Querying.</li><li>System Integration and API Concepts.</li><li>Change Management and Release Management.</li><li>Software Testing and Quality Assurance.</li><li>Incident and Problem Management.</li><li>Regulatory and Compliance Requirements.</li><li>Microsoft Office Applications.</li><li>This position requires a medium to high level of business understanding</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are hiring an experienced ENT Specialist for a reputed healthcare facility in Muscat, Oman . Position: ENT Specialist Nationality: Indian Location: Muscat, Oman Experience: Minimum 3 years of post-Master s experience Salary Package: 2 OMR/month + Attractive Incentives Interested candidates can send their updated CV via WhatsApp:</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 3 years of post-Master s experience</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>A reputed healthcare organization in Oman is hiring experienced Specialist Doctors for immediate recruitment.</p><p>Specialties Required</p><ul><li>Specialist Internal Medicine</li><li>Specialist General Surgery (Male)</li><li>Specialist Orthopedic Surgery</li><li>Specialist Obstetrics & Gynecology (Indian Female Preferred)</li><li>Specialist Cardiology</li><li>Specialist Anesthesiology</li><li>General Practitioner (Female)</li></ul><p>Job Responsibilities</p><ul><li>Diagnose and treat patients within the respective specialty.</li><li>Provide high-quality patient care following international clinical standards.</li><li>Collaborate with multidisciplinary healthcare teams.</li><li>Maintain accurate patient records and clinical documentation.</li><li>Participate in emergency and on-call duties as required.</li><li>Ensure compliance with hospital policies and quality standards.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Eligibility Criteria</h2><ul><li>MBBS with relevant MD/MS/DNB or equivalent specialization.</li><li>Valid Medical Council Registration.</li><li>Minimum 3 5 years of post-specialization clinical experience (preferred).</li><li>Oman Prometric/MOH License Passed or Eligible to Apply (preferred).</li><li>Excellent clinical knowledge and communication skills.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>A reputed private hospital in Salalah, Oman is urgently seeking a qualified Anesthesia Specialist to join their medical team.</p><p>Candidates should have strong expertise in anesthesia administration, perioperative care, patient monitoring, and emergency management skills.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Must have valid MOH Oman License or cleared licensing process</li><li>Relevant specialization experience mandatory</li><li>Strong clinical and patient management skills</li><li>Immediate joiners preferred</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Position: Anesthesia Specialist</p>
<p>Experience: Minimum 3+ years of relevant experience preferred</p>
<p>Location: Salalah, Oman</p>
<p>Requirements:</p>
<ul>
<li>Must have valid MOH Oman License or cleared licensing process</li>
<li>Relevant specialization experience mandatory</li>
<li>Strong clinical and patient management skills</li>
<li>Immediate joiners preferred</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Candidates should have strong expertise in anesthesia administration, perioperative care, patient monitoring, and emergency management skills.</p><p></p></section>
<p>Are you a qualified Specialist Ophthalmologist seeking a rewarding medical career in the Middle East? Khoula Hospital, a premier tertiary referral hospital under the Ministry of Health (MOH) in Muscat, Oman, is currently hiring Specialist Ophthalmologist. This critical role offers an exceptional career opportunity for an experienced Eye Specialist to deliver high-quality clinical, diagnostic, and surgical eye care in a high-volume healthcare facility.</p><p>Job Location Muscat, Oman</p><p>Benefits & Compensation</p><ul><li>Competitive tax-free salary package OMR 2100 to OMR 2200 per month.</li><li>Accommodation allowance.</li><li>Annual paid leave.</li><li>Comprehensive health insurance.</li><li>Other benefits as per Oman Labor Law.</li></ul><p>Key Skills & Competencies</p><ul><li>Advanced clinical diagnostics and surgical precision in core ophthalmology.</li><li>Proficiency in patient communication and empathetic care.</li><li>Strong decision-making, clinical risk management, and emergency response skills.</li><li>Fluency in English.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Required Qualifications & Certifications</p><ul><li>Basic Medical Degree: MBBS completed from India.</li><li>Postgraduate Qualification: Master s Degree / Post-Graduation in Ophthalmology (MS / MD / DNB ) completed from India.</li><li>Experience: Minimum 3 to 5 years of post-specialization clinical/surgical experience in a recognized secondary or tertiary hospital.</li></ul><p>Interested candidates who meet the qualification criteria are invited to submit their updated CV.</p>