office manager Jobs - muscat Oman
1367 Jobs Found
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<br>About the opportunity<br><p><strong>Role Summary</strong></p><br><br><p>Leads end-to-end operational performance across the Local Shops ecosystem, owning vendor compliance, store fulfillment, assortment quality, and Shopper Cost (CPO) efficiency. Drives day-to-day execution across ground operations, workforce optimization, and cross-functional alignment with all the key stakeholders. Builds scalable processes and high-performing teams to sustain a data-driven, continuously improving operations culture. </p><br><br><p><strong>What's on your plate?</strong></p><br><br><p>Own operational performance across the Local Shops ecosystem</p><br><br><ul><li><p>Lead the day-to-day execution of the ground Operations.</p><br><br></li><li><p>Vendor Performance, and Store Operations teams to ensure service quality, efficiency, and operational readiness across all vendors and stores.</p><br><br></li></ul><p>Own Shopper Cost (CPO) efficiency & workforce optimization</p><br><br><ul><li><p>Take full ownership of shopper cost performance by driving initiatives that optimize staffing, scheduling, productivity, and workload distribution to continuously improve Cost per Order (CPO) while maintaining service quality.</p><br><br></li></ul><p>Lead assortment availability & parity</p><br><br><p>Oversee end-to-end assortment governance including:</p><br><br><ul><li><p>Accurate assortment scanning and new SKU onboarding.</p><br><br></li><li><p>Promo and price parity across platforms.</p><br><br></li><li><p>SFTP data accuracy and stock feeds reliability.</p><br><br></li><li><p>Efficient manual stock update processes by ground teams.</p><br><br></li><li><p>Drive initiatives to achieve and sustain high availability and assortment quality.</p><br><br></li></ul><p>Drive vendor operational performance & compliance</p><br><br><ul><li><p>Ensure strong monitoring of vendor performance, vendor monitoring rules, compensations, fraud prevention, and operational compliance to protect business performance and customer experience.</p><br><br></li></ul><p>Optimize store fulfillment & preparation efficiency</p><br><br><ul><li><p>Lead initiatives that improve in-store workflows across picking, packing, checkout, and dispatching to ensure optimal order readiness time and smooth rider pickup flow.</p><br><br></li></ul><p>Own cross-functional alignment with Logistics & Commercial teams</p><br><br><ul><li><p>Partner closely with Logistics, Commercial, Campaigns, and Marketing to ensure:</p><br><br></li><li><p>Logistics models and prep-time strategies are optimized.</p><br><br></li><li><p>Vendor Monitoring Rules are properly configured.</p><br><br></li><li><p>Operational risks are proactively mitigated before impacting performance or growth.</p><br><br></li></ul><p>Lead operational planning, launches & risk management</p><br><br><ul><li><p>Act as the central coordination point for campaigns, launches, and operational initiatives, ensuring full readiness, risk identification, and timely execution across all stakeholders.</p><br><br></li></ul><p>Build scalable processes & develop high-performing teams</p><br><br><ul><li><p>Drive continuous improvement, automation, and process simplification while coaching team leads and strengthening a high-performance, data-driven operations culture.</p><br><br></li></ul><br>What you need to be successful<br><p><strong>What Did We Order ?</strong></p><br><br><ul><li><p>Operational & Analytical Excellence - Strong understanding of key operations KPIs with the ability to translate data into actionable initiatives and drive continuous process improvement.</p><br><br></li><li><p>Leadership & Stakeholder Management - Proven ability to lead cross-functional teams, collaborate with multiple stakeholders, balance commercial and operational priorities, and manage risks effectively.</p><br><br></li><li><p>Planning, Prioritization & Execution - Strong decision-making, workforce planning, and multitasking capabilities with the ability to manage multiple initiatives in fast-paced environments.</p><br><br></li><li><p>Technical & Data Tools Proficiency - Advanced Excel/Google Sheets skills and experience working with dashboards and data visualization tools and operational/inventory systems</p><br><br></li><li><p>Ownership & Communication Skills - Highly organized, proactive, and results-driven with strong communication and presentation skills, comfortable operating in high-growth and rapidly changing environments.</p><br><br></li></ul><br>Who we are<br><p>Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat's local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region. </p><br><br><p>We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily. Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi great place to work award winner.</p><br><br>
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<span><br>JOB SUMMARY<br>Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>• Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Inspects guestrooms on a daily basis.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to verify adequate supplies.<br>• Supports and supervises an effective inspection program for all guestrooms and public space.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Verifies all employees have proper supplies, equipment and uniforms.<br>• Communicates areas that need attention to staff and follows up to verify understanding.<br>• Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Human Resources Activities<br>• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.<br>• Schedules employees to business demands and for tracks employee time and attendance.<br>• Verifies employees understand expectations and parameters.<br>• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.<br>• Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Verifies employee recognition is taking place on all shifts.<br>• Participates in an on-going employee recognition program.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Participates in employee progressive discipline procedures.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Ensuring Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Understands the brand's service culture.<br>• Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Responds to and handles guest problems and complaints.<br>• Strives to improve service performance.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Nama Water Services (Oman Water and Wastewater Services Company) is pleased to announce a "Training for Employment" , in collaboration with its contracted companies that offer permanent job opportunities in the water and wastewater sector.</p><p>Job Title: Admin</p><p>Reports To: Office Manager / Administration Manager</p><p>Job Details</p><p>Number of Vacancies: 34 Positions</p><p>Salary Range: OMR PHONE_NUMBER per month</p><p>Work Location: All governorates of Oman except Dhofar (Preference will be given to applicants from the local governorate)</p><p>Job Purpose</p><p>The Administrative Officer is responsible for providing administrative and clerical support to ensure the smooth and efficient operation of daily office activities. The role involves handling documentation, coordination tasks, and supporting various departments in administrative functions.</p><p>Key Responsibilities</p><ul><li>Perform general office administrative duties including filing, record keeping, and document control.</li><li>Handle incoming and outgoing correspondence (emails, letters, and internal communications).</li><li>Support scheduling of meetings, appointments, and coordination of office activities.</li><li>Maintain and update office records, databases, and filing systems.</li><li>Assist in preparing reports, letters, and official documents.</li><li>Coordinate with internal departments to support administrative requirements.</li><li>Manage office supplies, inventory, and procurement requests.</li><li>Perform data entry and basic reporting tasks as required.</li><li>Ensure proper organization of documents and compliance with office procedures.</li><li>Provide general administrative support to management and staff.</li></ul><p>Working Conditions</p><p>Office-based work environment.</p><p>Standard working hours with occasional additional support if required.</p><p>Application Note : The applicant must be a job seeker. The applicant must be an Omani national. For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement. The applicant must not have previously benefited from any training program funded by either the public or private sector. The applicant must have no more than three (3) years of work experience. The applicant must not be more than 38 years of age</p><p>The closing date is 3rd August 2026.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Diploma only in Business Administration, Office Management, or a related field.</p><h2>Experience</h2><p>Practical Experience: 0 years (Fresh graduates are welcome to apply.)</p><h2>Technical Skills</h2><ul><li>Basic knowledge of Microsoft Office (Word, Excel, Outlook).</li><li>Understanding of office procedures and documentation.</li><li>Ability to handle data entry and filing systems.</li></ul><h2>Soft Skills</h2><ul><li>Strong organizational and time management skills.</li><li>Good communication and interpersonal skills.</li><li>Attention to detail and accuracy.</li><li>Ability to work under supervision and follow instructions.</li><li>Positive attitude and willingness to learn.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p>As GEM Supervisor, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. </p><br><p>Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the resort.</p><br><p><strong><u>Duties and Responsibilities </u></strong></p><br><p>As GEM Supervisor, I will assume full responsibility for the efficient operation of the Guest Experience department to provide exceptional products and services within brand operating standards. </p><br><p>The duties and responsibilities will include: </p><br><ul><li>Have a thorough knowledge of all facilities and services offered by the hotel. </li><li>Understand the hotel's policy on guaranteed reservations and no-shows. </li><li>Process advance deposits on reservations. </li><li>Oversee the management of the guest history and profile system in conjunction with the Front Office Manager. </li><li>Support the Director of Rooms and focus on the rejuvenation of the guests’ experience. </li><li>Work in partnership with Front Office, F&B and other departments to ensure guest’s needs are determined /met and oversee the overall smooth operation of guest experience. Ensure that all set policies, procedures, best practices are in place and rigorously enforced. </li><li>Instill a cost-focused philosophy through training and education. </li><li>Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel. </li></ul><p><strong><u>Qualifications</u></strong></p><br><p>To execute the position of GEM Supervisor, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following: </p><br><ul><li>High school diploma or equivalent and at least 2 years’ experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred. </li><li>I have an excellent command of written and spoken English, and I am able to live in a remote location for extended periods of time and travel on single status.</li></ul><p><i>The above is intended to provide an overview of the role and responsibilities for a GEM Supervisor at Six Senses Zighy Bay. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.</i></p><br><p><i>Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment.</i></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>
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<span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Supporting Management of Front Desk Team <br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Ensures employee recognition is taking place on all shifts.<br>• Establishes and maintains open, collaborative relationships with employees.<br>Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Strives to improve service performance.<br>• Collaborates with the Front Office Manager on ways to continually improve departmental service.<br>• Communicates a clear and consistent message regarding the Front Office goals to produce desired results.<br>• Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Sets a positive example for guest relations.<br>• Displays outstanding hospitality skills.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Handles guest problems and complaints effectively.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Ensures compliance with all Front Office policies, standards and procedures.<br>• Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>Additional Responsibilities <br>• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Functions in place of the Front Office Manager in his/her absence.<br>• Communicates critical information from pre- and post-convention meetings to the Front Office staff.<br>• Participates in department meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Job summary</h4>
<p>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check-in and check-out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR</li>
<li>2-year degree from an accredited university in Hotel and Restaurant Management,</p><p></p>
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<p>Micro Business Solutions LLC is seeking a Front Desk Receptionist to manage the reception area and provide administrative support at our Muscat office. This role is responsible for greeting visitors, answering phone calls, and assisting with client inquiries. The position reports to the Office Manager.</p><p><b>Key Responsibilities:</b></p><ul><li>Greet and welcome visitors, clients, and vendors in a professional and courteous manner</li><li>Answer and direct incoming phone calls to appropriate staff members</li><li>Respond to general inquiries and provide basic information about company services</li><li>Maintain a tidy and organized reception area</li><li>Manage meeting room schedules and coordinate appointments for management staff</li><li>Receive, sort, and distribute incoming mail, packages, and courier deliveries</li><li>Prepare outgoing mail and coordinate courier services as needed</li><li>Assist with administrative tasks including data entry, filing, and document preparation</li><li>Maintain visitor logs and issue visitor passes as required</li><li>Provide general support to the administrative and client services teams as needed</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Requirements:</b></p><ul><li>High school diploma or equivalent; additional certification in office administration or customer service is preferred</li><li>Minimum 1 year of experience in a receptionist, front desk, or administrative support role</li><li>Proficiency in Microsoft Office applications including Outlook, Word, and Excel</li><li>Good verbal and written communication skills in English; proficiency in Arabic is an advantage</li><li>Professional appearance and telephone etiquette</li><li>Strong organizational skills with attention to detail</li><li>Ability to multitask and prioritize tasks effectively</li><li>Friendly and welcoming demeanor with a customer-focused approach</li></ul><p><br></p></div>
<p>The School Receptionist handles daily front office operations by serving as the primary point of contact for students, parents, visitors, and staff. The role is responsible for maintaining a welcoming environment, handling communication and inquiries, and providing administrative support to ensure smooth and efficient daily operations of the school. Key Responibilities: Greeting students, staff, and visitors, in person and/or over the phone, in a respectful and professional way, and providing proper assistance and direction in a timely manner. Fostering a positive, welcoming, and professional environment in the Front Office while maintaining an organized and clean reception area. Managing parent inquiries by receiving, responding to, and directing calls and correspondence as appropriate. Ensuring clear E-mail and phone communication with relevant staff and external parties, and providing timely follow up. Maintaining accurate records of school announcements and activity schedules including those related to the Student Life Organization and the Physical Education department, while providing timely and precise responses to parents. Supporting the Student Life Coordinator and Academic Quality Controller(s) in arranging school tours, new parent or staff orientations, and any other school event if and when requested. Assisting with student registration paperwork, procedures, and follow-up, while supporting the Admissions Officer and relevant staff members in guiding new parents through documentation requirements and explaining the school system, policies, rules, and regulations. Scheduling appointments for parents with the Academic Quality Controller(s) and preparing all relevant documentation in advance. Collaborating closely with the School Director and Office Manager to ensure the smooth and efficient operations of the reception area. Performing other related tasks and projects as assigned by the school management.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High School diploma.</li><li>English Proficient; local language is a must</li><li>Accountability and Taking Ownership</li><li>Professional Behavior and Ethical Conduct</li><li>Delivering Results</li><li>Continuous Learning and Improvement</li><li>Job Knowledge and Technical Skills</li><li>Teamwork</li><li>Communication</li><li>Flexibility and Adaptability</li><li>Managing Time and Priorities</li></ul>
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<p><span>Crowne Plaza Muscat OCEC is a distinguished five-star hotel located within the iconic Oman Convention and Exhibition Centre in Muscat. Combining modern luxury with traditional Omani hospitality, the hotel offers exceptional accommodation, world-class dining, and state-of-the-art meeting and event facilities. As a preferred destination for business travellers, conference delegates, and leisure guests, Crowne Plaza Muscat OCEC prides itself on delivering personalized service, innovative experiences, and seamless connectivity. Strategically positioned in Oman’s vibrant capital, it serves as a gateway to the region’s cultural heritage and burgeoning business landscape.</span><span></span></p><br><p><span><strong>What is the job?</strong></span><span></span></p><br><p><span>The Guest Service Specialist (GSS) is responsible for providing exceptional service to all hotel guests by assisting with check-in/check-out, handling inquiries, resolving complaints, and ensuring a seamless guest experience. The GSS serves as a key point of contact for guests, proactively anticipating their needs and supporting all front office and guest relations operations in accordance with IHG brand standards.</span><span></span></p><br><p><span><strong>Your day to day</strong></span><span><span><strong></strong></span></span></p><br><ul><li><span>Welcome and greet guests in a warm, professional, and friendly manner.</span><span><span></span></span></li><li><span>Handle check-in and check-out processes efficiently, ensuring accuracy in guest accounts and room allocations.</span><span><span></span></span></li><li><span>Provide guests with information about hotel facilities, services, and local attractions.</span><span><span></span></span></li><li><span>Anticipate guest needs and proactively resolve any issues to ensure a memorable experience.</span><span><span></span></span></li><li><span>Address guest complaints promptly, professionally, and effectively, escalating complex issues to the Guest Relations Manager or Front Office Manager.</span><span><span></span></span></li><li><span>Assist in managing guest reservations, special requests, and VIP arrivals.</span><span><span></span></span></li><li><span>Monitor guest arrivals and departures to ensure smooth service flow.</span><span><span></span></span></li><li><span>Maintain accurate records of guest profiles, preferences, and service history in the PMS system.</span><span><span></span></span></li><li><span>Support coordination between Front Office, Housekeeping, F&B, and other departments to meet guest requirements.</span><span><span></span></span></li><li><span>Ensure proper handling of guest valuables, lost and found items, and guest correspondence.</span><span><span></span></span></li><li><span>Work closely with the Guest Relations team and other front office staff to ensure high service standards.</span><span><span></span></span></li><li><span>Assist in training new team members or cross-training staff as needed.</span><span><span></span></span></li><li><span>Participate in pre-shift briefings and post-shift debriefings to communicate updates, guest requirements, and operational priorities.</span><span><span></span></span></li><li><span>Support VIP or group arrivals by ensuring personalized attention and coordination.</span><span><span></span></span></li><li><span>Adhere to IHG brand standards, hotel policies, and local regulations.</span><span><span></span></span></li><li><span>Maintain professionalism, grooming standards, and etiquette in all guest interactions.</span><span><span></span></span></li><li><span>Ensure the safety, confidentiality, and security of guest information and belongings.</span><span><span></span></span></li><li><span>Participate in audits, inspections, and quality control checks as required.</span><span><span></span></span></li><li><span>Maintain accurate records of guest complaints, requests, and service recovery actions.</span><span><span></span></span></li><li><span>Assist in preparing daily reports on guest interactions, VIP visits, and operational issues.</span><span><span></span></span></li><li><span>Provide feedback to management on guest trends, satisfaction levels, and service improvement opportunities.</span><span><span></span></span></li></ul><p><span><strong>What we need from you</strong></span><span></span><span>:</span></p><br><ul><li><span>Local Talent (Omani Nationals) are highly preferred for Guest Experience profiles.</span></li><li><p><span><span>High School Diploma or equivalent; Diploma/Bachelor’s in Hospitality or Hotel Management preferred.</span></span><span><span></span></span></p><br></li></ul><ul><li><span>Minimum 1–3 years of experience in guest relations, front office, or customer service in a hotel or hospitality setting.</span><span></span></li><li><span>Experience in international hotel brands or luxury properties preferred.</span><span></span></li><li><span>Excellent guest service and interpersonal skills.</span><span></span></li><li><span>Strong communication skills in English (spoken and written); Arabic is an advantage.</span><span></span></li><li><span>Knowledge of hotel PMS systems and guest service procedures.</span><span></span></li><li><span>Ability to remain calm under pressure and resolve conflicts effectively.</span><span></span></li><li><p><span>Professionalism, attention to detail, and organizational skills.</span></p><br><p><span></span></p><br></li></ul><p><span><strong>What you can expect from us:</strong></span></p><br><p><span>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.</span></p><br><p><span>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin,</span></p><br><p><span>protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.</span></p><br><p><span>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.</span></p><br><p><span>So, join us and you’ll become part of our ever-growing global family.</span></p><br><p><span><strong>Who we are</strong></span></p><br><p><span>Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike. </span></p><br><p><span>Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.</span></p><br><p><span>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</span></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.<br>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.<br>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Butler Services<br>• Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.<br>• Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.<br>• Manages VIP guests’ schedules as appropriate to support potential needs.<br>• Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.<br>• Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.<br>• Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.<br>• Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.<br>• Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.<br>• Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.<br>• Continuously strives with the team to provide the bespoke and uncompromising services.<br>• Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Guest Relations<br>• Sets the standard and tone for how Butler team members drive guest relations.<br>• Coaches team members to recognize and build rapport with guests.<br>• Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.<br>• Verifies Butler teams manage guests’ schedules to anticipate potential needs.<br>• Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.<br>• Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.<br>• Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. ?<br>• Assists other employees to verify proper coverage and prompt guest service.<br>Managing Departmental Costs<br>• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.<br>• Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.<br>• Supervises and approves the budgeting and ordering of product and supplies in support of butler services.<br>• Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.<br>Conducting Human Resources Activities <br>• Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.<br>• Verifies recognition of employees is taking place across areas of responsibility.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Job summary</h4>
<p>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.</p>
<p>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.</p>
<p>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing butler services</strong></p>
<ul>
<li>Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.</li>
<li>Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirements.</li>
<li>Manages VIP guests’ schedules as appropriate to support potential needs.</li>
<li>Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.</li>
<li>Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.</li>
<li>Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.</li>
<li>Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.</li>
<li>Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.</li>
<li>Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.</li>
<li>Continuously strives with the team to provide the bespoke and uncompromising services.</li>
<li>Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).</li>
</ul>
<p><strong>Supporting management of front desk team</strong></p>
<ul>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among team members.</li>
<li>Serving as a role model to demonstrate appropriate behaviors.</li>
<li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
<li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li>
</ul>
<p><strong>Guest relations</strong></p>
<ul>
<li>Sets the standard and tone for how Butler team members drive guest relations.</li>
<li>Coaches team members to recognize and build rapport with guests.</li>
<li>Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.</li>
<li>Verifies Butler teams manage guests’ schedules to anticipate potential needs.</li>
<li>Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.</li>
<li>Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.</li>
<li>Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.</li>
<li>Assists other employees to verify proper coverage and prompt guest service.</li>
</ul>
<p><strong>Managing departmental costs</strong></p>
<ul>
<li>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</li>
<li>Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.</li>
<li>Supervises and approves the budgeting and ordering of product and supplies in support of butler services.</li>
<li>Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.</li>
</ul>
<p><strong>Conducting human resources activities</strong></p>
<ul>
<li>Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.</li>
<li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li>
<li>Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.</li>
<li>Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.</li>
<li>Verifies recognition of employees is taking place across areas of responsibility.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Location</h4>
<p>Muscat, Oman</p>
<h4>Start date</h4>
<p>2026</p>
<h4>Service status</h4>
<p>Resident (5 days per week)</p>
<h4>Estimated service duration</h4>
<p>12 months (renewable)</p>
<h4>Qualification and experience required</h4>
<ul>
<li>Extensive experience in LNG shipping operations, terminal management, vessel berthing, cargo handling, and compliance with maritime safety and environmental regulations.</li>
<li>Knowledge of OCIMF SIRE/CDI vetting and SIGTTO best practices.</li>
<li>Understanding of ISPS Code implementation and port security protocols.</li>
<li>Experience in similar position: over 10 years, including 5 years as chief officer or master on LNG/LPG carriers or crude/clean oil carriers.</li>
<li>Good knowledge in warehouse and lifting activities.</li>
</ul>
<h4>Service purpose</h4>
<p>We are seeking a skilled and experienced marine specialist to join our dynamic team for the LNG bunkering project.</p>
<p>In this key role, in close collaboration with the LNG team in Sohar, you will be a strategic member of the Muscat back office in charge of preparing and overseeing the safety, compliance, and efficiency of all marine operations.</p>
<p>Your area of responsibilities will apply to LNG carriers loading, LNG bunkering operations, and, to a larger extent, all marine-related matters of the LNG bunkering project.</p>
<p>Your skills and experience will also identify you as a potential temporary replacement of the marine superintendent in Sohar.</p>
<p>Additionally, you would potentially be able to provide support to the Sohar team regarding logistics entities and warehouse activities, as this will be part of the Sohar marine superintendent's scope.</p>
<p>The job holder is part of the company Muscat back office team and will report directly to the supply chain and marine manager.</p>
<p>If interested, kindly apply.</p></p><p></p>
<p>To ensure the cleanliness and tidiness of all guest corridor areas, pantries, offices, and storage. To support colleagues with linen collection and delivery and to ensure that all pantries are set up for an efficient operation. To ensure that guest requests are fulfilled in a professional and timely manner.</p><p><b>Key Responsibilities:</b></p><ul><li>Ensures the cleanliness of storage areas, flower office, housekeeping pantries and back of house areas</li><li>Refills all pantries with minibar items, follows the first-in-first-out process and carries out inventory controls</li><li>Ensures that extra beds, baby cots and sofa beds are stored and set up correctly and in accordance with our standards</li><li>Supports the florists in delivering flower arrangements from flower storage to the floors</li><li>Refills and organizes all guest supplies and amenities in the storages and pantries</li><li>Refills the housekeeping pantries and storages with fresh linen</li><li>Responsible for receiving fresh linen and handing over dirty linen to the laundry company</li><li>Supports the laundry, room attendants and public cleaning attendants in peak times</li><li>Ensures a clean, comfortable, well maintained and welcoming environment</li><li>Ensures all equipment and cleaning supplies are used correctly and in accordance with the local regulations</li><li>Undertakes regular deep cleaning duties and inventory controls</li><li>Provides a seamless, efficient and friendly service at all times</li><li>Provides training for new starters, apprentices and trainees</li><li>Handles all guest request to ensure satisfaction</li><li>Complies to the hygiene and safety standards of Mandarin Oriental Hotel Group</li><li>Reports technical defects and missing room items</li><li>Collects guests preferences</li><li>Actively reviews processes and voices ideas and suggestions</li><li>Completes department relevant administrative tasks</li><li>Other reasonable tasks may be assigned by the direct manager or a senior manager on duty</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p>The Logistics Superintendent is part of the Supply Chain & Marine team for the MARSA LNG Bunkering Project. In this key role, he/she will oversee the coordination of all Logistics activities to ensure objectives are met safely and efficiently. As a key member of the Supply Chain team, he/she will report directly to the Supply Chain & Marine Manager. The Logistics Superintendent is directly responsible for the accomplishment of MARSA LNG Operations by providing back-office Logistics coordination from Muscat office, contributing to safe, timely and cost-effective Logistics Operations. The job holder ensures the efficient coordination of personnel, equipment and services flows in full compliance with technical, commercial, and safety requirements during construction, commissioning, startup and production phase of the Marsa LNG Bunkering Project. The job holder acts as a key interface between technical teams, suppliers, and leadership to secure high-quality services and materials while upholding governance, transparency, and operational excellence. He/She will be a major actor in ensuring the readiness of all resources through proper and efficient management of the related Logistics Contracts. The job holder works in close coordination with the Sohar site Logistics team and multiple internal and external stakeholders to ensure Logistics Operations are executed in compliance with Company procedures, HSE requirements, and local regulations.</p>
<p><h4>Position objective</h4>
<p>The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.</p>
<p>Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager/assistant store manager.</p>
<h4>Key responsibilities</h4>
<p><strong>Customer service:</strong></p>
<ul>
<li>Greet the customers and assist them in selecting the right product.</li>
<li>Convert the window shoppers to ultimate buyers.</li>
<li>Promote the Club Apparel Loyalty Program of the company for repeat sales.</li>
<li>Serve customers with the highest standards and follow the company guideline of selling (GUEST – Greet, Understand, Explain, Sell, Thank).</li>
<li>Must be updated about the various brands of the group for suggestive selling to the customers.</li>
</ul>
<p><strong>Grooming / attitude / knowledge:</strong></p>
<ul>
<li>Must be presentable and well-groomed at all times.</li>
<li>Flexible to work for extended hours during the sale period.</li>
<li>Must possess up-to-date product knowledge and ensure minimal stock loss.</li>
<li>Flexible to work for extended hours during the sale period.</li>
</ul>
<p><strong>Merchandise:</strong></p>
<ul>
<li>Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms.</li>
<li>Ensure all VM guidelines are followed and all stock norms on clearance are maintained.</li>
<li>Record the inventory inward/outward and maintain the report of the same.</li>
</ul>
<p><strong>Process:</strong></p>
<ul>
<li>Handle the POS (Point of Sale) / billing counter efficiently.</li>
<li>Tally money in the cash till during the beginning/end of the shifts.</li>
<li>Issue receipts, refunds, and change to the customers correctly.</li>
<li>Process the payments by cash, credit cards, vouchers, or automatic debits.</li>
<li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li>
<li>Must be flexible to work for varied shifts and overtime as per the business requirement.</li>
<li>Adhere to SOP and loss prevention policies.</li>
<li>Maintain confidentiality of the sales figures to outside parties.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The opportunity</p>
<p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. The platform is a greenfield central securities depository being built to go-live in 2027.</p>
<p>We are hiring two business analysts to sit at the engine room of the programme. A regulated financial market infrastructure being built from a blank sheet generates an enormous volume of design, process, and operational documentation that needs to be produced, standardised, kept current, and used to drive downstream artefacts including test plans, training materials, runbooks, and regulatory submissions.</p>
<p>This programme operates as a highly AI-leveraged programme office, with Claude adopted as the standard productivity tool. The business analyst is the human who knows the business, knows the documentation standards, prompts Claude well, and rigorously checks and refines its output. The principle is clear: AI is the servant, never the master. Human accountability for accuracy, judgement, and domain interpretation is non-negotiable.</p>
<h4>What the role covers</h4>
<ul>
<li>Producing, structuring, and maintaining the programme's delivery documentation: process maps, workflow diagrams, design documents, decision logs, operational procedures, runbook drafts, training materials, and papers</li>
<li>Driving consistency of documentation across the programme: common templates, terminology, structure, and version control</li>
<li>Operating as a skilled user of Claude: prompting effectively, iterating, refining, and treating AI output as a first draft to be improved, never as a finished product</li>
<li>Identifying opportunities to use AI to compress effort across the programme, for example generating test plans from design documents or training material from runbooks</li>
<li>Mapping current-state and target-state processes across the operating model in collaboration with the product owner, operations lead, head of operations control, and other business owners</li>
<li>Maintaining the programme RAID log; supporting the project manager on plan maintenance, dependency tracking, and status reporting</li>
<li>Generating test artefacts from upstream design documentation: test plans, test cases, test data requirements, and traceability matrices</li>
<li>Absorbing domain knowledge actively: how a CSD works, how settlement happens, how registry is maintained, how corporate actions flow, and what the regulator requires</li>
</ul>
<h4>Requirements</h4>
<h4>Who we are looking for</h4>
<ul>
<li>At least three years in a business analyst, process analyst, or documentation-heavy role, ideally in financial services or another regulated industry. Strong process mapping and documentation skills: able to translate verbal discussion into clear, structured written output.</li>
<li>Fast learner: able to absorb new domain knowledge quickly and use it accurately. High proficiency in Microsoft Office and standard process-mapping tools (Visio, Lucidchart, Miro, or equivalent). Fluent in English.</li>
<li>Demonstrable, hands-on fluency with Claude or equivalent large language models as a productivity multiplier in real work is required. Candidates should be able to describe specific examples. Candidates without prior Claude experience but with strong evidence of fast AI adoption will be considered.</li>
<li>Exposure to financial market infrastructure or capital markets and post-trade processes is an advantage. So is experience producing documentation subject to regulatory inspection or external audit.</li>
</ul>
<h4>What this is</h4>
<p>This is a hands-on, productive role for fast learners who want to operate at the frontier of how a modern programme office works. The post-holder will not be a passive note-taker. They will be expected to absorb domain knowledge quickly, drive their own work, and continuously raise the standard and consistency of programme documentation. If that is the way you work and you have the AI fluency and documentation discipline to back it up, this is worth a conversation.</p></p><p></p>
<p><h4>Location</h4>
<p>Muscat, Oman</p>
<h4>Start date</h4>
<p>2026</p>
<h4>Service status</h4>
<p>Resident (5 days per week)</p>
<h4>Estimated service duration</h4>
<p>12 months (renewable)</p>
<h4>Qualification and experience required</h4>
<ul>
<li>Extensive experience in LNG shipping operations, terminal management, vessel berthing, cargo handling, and compliance with maritime safety and environmental regulations.</li>
<li>Knowledge of OCIMF SIRE/CDI vetting and SIGTTO best practices.</li>
<li>Understanding of ISPS Code implementation and port security protocols.</li>
<li>Experience in similar position: over 10 years, including 5 years as chief officer or master on LNG/LPG carriers or crude/clean oil carriers.</li>
<li>Good knowledge in warehouse and lifting activities.</li>
</ul>
<h4>Service purpose</h4>
<p>We are seeking a skilled and experienced marine specialist to join our dynamic team for the LNG bunkering project.</p>
<p>In this key role, in close collaboration with the LNG team in Sohar, you will be a strategic member of the Muscat back office in charge of preparing and overseeing the safety, compliance, and efficiency of all marine operations.</p>
<p>Your area of responsibilities will apply to LNG carriers loading, LNG bunkering operations, and, to a larger extent, all marine-related matters of the LNG bunkering project.</p>
<p>Your skills and experience will also identify you as a potential temporary replacement of the marine superintendent in Sohar.</p>
<p>Additionally, you would potentially be able to provide support to the Sohar team regarding logistics entities and warehouse activities, as this will be part of the Sohar marine superintendent's scope.</p>
<p>The job holder is part of the company Muscat back office team and will report directly to the supply chain and marine manager.</p>
<p>If interested, kindly apply.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The HSE Engineer is responsible for implementing and monitoring health, safety, and environmental policies and procedures, ensuring compliance with regulations and project requirements, conducting inspections and risk assessments, and promoting a safe working environment across the project.</p><br><br><p>Hill International, with more than 4,300+ professionals in over 100 offices worldwide, provides program management, project management, construction management, project management oversight, advisory, facilities management, and other consulting services to clients in a variety of market sectors. Engineering News-Record magazine recently ranked Hill as one of the largest program management firms in the world. For more information on Hill, please visit our website at www.hillintl.com.</p><br><p>Hill is exclusively a program, project, and construction management provider, meaning we have one focus as a company: protecting client interests. Free of any potential conflicts, our entire business is geared towards helping clients achieve their desired outcomes. We are dedicated to exceeding expectations throughout the entire construction project lifecycle and adapt to the needs of each assignment to develop tailored approaches and solutions to meet those needs.</p><br><p>Hill is a GISI Consulting Group company, part of the Global Infrastructure Solutions, Inc. (GISI) family of companies. Learn more about GISI Consulting Group at www.gisiconsulting.com.</p><br><p><b>Hill International is an Equal Opportunity Employer/Veteran/Disabled</b><br><u>Note</u>: <i>This job description is intended to provide an indication of the nature and levels of work, knowledge, skills, abilities and other essential functions to be carried out as part of fulfilling the role mentioned in the job title. Various other duties as required.</i></p><br><br>Responsibilities:<br><ul><li><p><span><span>Implement and monitor the HSE plan in accordance with local and international standards.</span></span></p><br></li><li><p><span><span>Conduct daily site safety inspections and record findings.</span></span></p><br></li><li><p><span><span>Enforce compliance with safety protocols for steel erection, scaffolding, and confined spaces.</span></span></p><br></li><li><p><span><span>Lead incident investigations and report root causes with corrective actions.</span></span></p><br></li><li><p><span><span>Maintain safety documentation and logs for inspections, drills, and trainings.</span></span></p><br></li><li><p><span><span>Deliver toolbox talks, inductions, and safety awareness sessions.</span></span></p><br></li><li><p><span><span>Review and approve contractors’ HSE documentation and method statements.</span></span></p><br></li><li><p><span><span>Participate in HSE audits and liaise with authorities when required.</span></span></p><br></li><li><p><span><span>Monitor environmental compliance and emergency response readiness.</span></span></p><br></li><li><p><span><span>Proactively promote a culture of safety and accountability on-site. </span></span></p><br></li><li><p><span><span>Perform other duties as assigned by the line manager/supervisor.</span></span></p><br></li></ul><br>Qualifications:<br><ul><li><span><span>Degree or Diploma in Engineering or HSE-related field.</span></span></li><li><span><span>10+ years of HSE experience in infrastructure and steel structure projects.</span></span></li><li><span><span>NEBOSH IGC or equivalent mandatory.</span></span></li></ul> </div>
<p><h4>Principal accountabilities</h4>
<p>The warehouse operations supervisor is responsible to the site supply manager for the effective management of all functions supporting the Category II Satellite supply account. Responsible for effective supervision of subordinates. Ensures compliance with Performance Work Statement (PWS) and Amentum ISO 9001 Quality Management System (QMS).</p>
<p>Ensures the condition and identification of all items received, stored, issued, turned-in, shipped or transferred to and from the supply account.</p>
<p>Manages the shelf-life program and provides technical assistance to the other functions on site as required.</p>
<p>Ensures the inspection of local purchase assets, delivered under contracts that require acceptance.</p>
<p>Research part numbers to obtain National Stock Numbers (NSNs) that need loading.</p>
<p>Maintains a limited file of technical orders and research materials. Issue items to maintenance quality control and the Time Compliance Technical Order (TCTO) kit monitor to ensure TCTO modifications and preservation are conducted.</p>
<p>Establishes an aggressive quality assurance/inspection program to ensure that all Material Storage and Distribution (MS&D) functions are in compliance with applicable warehousing procedures and safety practices. Provides inspection reports to the (MS&D) supervisor and inspected activity.</p>
<p>Manages the Material Deficiency Report and Supply Discrepancy Report (SDR) programs.</p>
<p>Acts as point of contact for coordination with the Environment Manager on storage requirements for health hazard items.</p>
<p>Develops standards for subordinates. Implements the precepts of quality assurance within the guidelines set forth in the ISO 9001 program. Ensures that all work is completed to this quality standard and provides employees with feedback on their progress.</p>
<p>Provides on-the-job training to newly assigned personnel.</p>
<p>Performs all assigned duties related to the receipt, issue, storage and maintenance of hazardous materials (HAZMAT) and supplies stored on site when tasked.</p>
<p>Maintains vendor BPA files.</p>
<p>Performs other duties as assigned.</p>
<p>Works in normal office and maintenance shop or warehouse environment and may be required to work outdoors for extended periods.</p>
<h4>Minimum requirements</h4>
<p>Must be proficient in the use of personal computers and Windows operating system and Microsoft Office to include as a minimum PowerPoint, Excel and Word programs.</p>
<p>Knowledge of warehouse layout, design and setup to meet Department of Defense and Occupational Safety and Health Administration safety standards required.</p>
<p>Fundamental knowledge of the Department of Defense and USAF or US service equivalent Hazardous Materials Program required.</p>
<p>Must possess a valid home country driver's license and ability to obtain host nation driver's license.</p>
<p>Will be required to operate material handling equipment up to 10k forklift.</p>
<p>High school diploma or equivalent required.</p>
<p>Five to seven years' experience in warehousing and supply chain associated with ILSS required.</p>
<p>Must have three years' experience in a supervisory capacity.</p>
<p>Must be able to obtain and maintain facility credentials/authorization. Note: US citizenship is required for facility credentials/authorization at this work location.</p>
<p>Will be required to wear proper Personal Protective Equipment (PPE) according to prescribed procedures and as required for task being performed.</p>
<p>Physically capable of performing all required duties; capable of lifting/pushing/pulling minimum of 50 lbs.</p>
<p>Ability to travel domestically and internationally.</p>
<h4>Preferred qualifications</h4>
<p>Knowledge of USAF or US service equivalent automated system Integrated Logistics System Supply (ILSS) policies and procedures preferred.</p></p><p></p>
<p><h4>Principal accountabilities</h4>
<p>The warehouse operations supervisor is responsible to the site supply manager for the effective management of all functions supporting the Category II Satellite supply account. Responsible for effective supervision of subordinates. Ensures compliance with Performance Work Statement (PWS) and Amentum ISO 9001 Quality Management System (QMS).</p>
<p>Ensures the condition and identification of all items received, stored, issued, turned-in, shipped or transferred to and from the supply account.</p>
<p>Manages the shelf-life program and provides technical assistance to the other functions on site as required.</p>
<p>Ensures the inspection of local purchase assets, delivered under contracts that require acceptance.</p>
<p>Research part numbers to obtain National Stock Numbers (NSNs) that need loading.</p>
<p>Maintains a limited file of technical orders and research materials. Issue items to maintenance quality control and the Time Compliance Technical Order (TCTO) kit monitor to ensure TCTO modifications and preservation are conducted.</p>
<p>Establishes an aggressive quality assurance/inspection program to ensure that all Material Storage and Distribution (MS&D) functions are in compliance with applicable warehousing procedures and safety practices. Provides inspection reports to the (MS&D) supervisor and inspected activity.</p>
<p>Manages the Material Deficiency Report and Supply Discrepancy Report (SDR) programs.</p>
<p>Acts as point of contact for coordination with the Environment Manager on storage requirements for health hazard items.</p>
<p>Develops standards for subordinates. Implements the precepts of quality assurance within the guidelines set forth in the ISO 9001 program. Ensures that all work is completed to this quality standard and provides employees with feedback on their progress.</p>
<p>Provides on-the-job training to newly assigned personnel.</p>
<p>Performs all assigned duties related to the receipt, issue, storage and maintenance of hazardous materials (HAZMAT) and supplies stored on site when tasked.</p>
<p>Maintains vendor BPA files.</p>
<p>Performs other duties as assigned.</p>
<p>Works in normal office and maintenance shop or warehouse environment and may be required to work outdoors for extended periods.</p>
<h4>Minimum requirements</h4>
<p>Must be proficient in the use of personal computers and Windows operating system and Microsoft Office to include as a minimum PowerPoint, Excel and Word programs.</p>
<p>Knowledge of warehouse layout, design and setup to meet Department of Defense and Occupational Safety and Health Administration safety standards required.</p>
<p>Fundamental knowledge of the Department of Defense and USAF or US service equivalent Hazardous Materials Program required.</p>
<p>Must possess a valid home country driver's license and ability to obtain host nation driver's license.</p>
<p>Will be required to operate material handling equipment up to 10k forklift.</p>
<p>High school diploma or equivalent required.</p>
<p>Five to seven years' experience in warehousing and supply chain associated with ILSS required.</p>
<p>Must have three years' experience in a supervisory capacity.</p>
<p>Must be able to obtain and maintain facility credentials/authorization. Note: US citizenship is required for facility credentials/authorization at this work location.</p>
<p>Will be required to wear proper Personal Protective Equipment (PPE) according to prescribed procedures and as required for task being performed.</p>
<p>Physically capable of performing all required duties; capable of lifting/pushing/pulling minimum of 50 lbs.</p>
<p>Ability to travel domestically and internationally.</p>
<h4>Preferred qualifications</h4>
<p>Knowledge of USAF or US service equivalent automated system Integrated Logistics System Supply (ILSS) policies and procedures preferred.</p></p><p></p>