office manager Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY&nbsp;<br>The <br>Groups &amp; Events Sales Manager<br>is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.<br>CORE WORK ACTIVITIES&nbsp;<br>Managing Sales Activities<br>• Manages sales efforts for the hotel including local corporate and social catering.<br>• Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Responds to incoming catering opportunities for the hotel.<br>• Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the hotel based on market conditions and hotel needs.<br>• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.<br>• Designs, develops and sells creative catered events.<br>• Maximizes revenue by up-selling packages and creative food and beverage.<br>• Manages catering sales revenue and operation budgets, and provides forecasting reports.<br>• Develops menus which drive sales.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>• Participates in and practices daily service basics of the brand.<br>• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.<br>• Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company.<br>Providing Exceptional Customer Service<br>• Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction.<br>• Executes and supports the company’s Customer Service Standards and hotel’s Brand Standards.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>• Gains understanding of the hotel’s primary target customer and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>• Develops a close working relationship with operations to ensure execution of strategies at the hotel level.<br>Additional Responsibilities&nbsp;<br>• Performs other duties, as assigned, to meet business needs.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>Greetings from Manpower Resources India (P) ltd. We have been mandated by one of our clients, into iron &amp; steel business for the below mentioned role. Position Title: Asst Mgr./ Dy. Mgr. SMS - Electrical &amp; Automation Experience : 4-15 Years Location: Oman Educational Qualification: B.Tech /Diploma- Electrical/Electronics/Instrumentation or equivalent Purpose of the Role The incumbent will be responsible for ensuring the reliable operation, preventive maintenance, troubleshooting, and continuous improvement of electrical and automation systems in the Steel Melting Shop comprising Electric Arc Furnace (EAF), Ladle Refining Furnace (LRF/LF), Continuous Casting Machine (CCM), Raw Material Handling System (RMHS), and associated utilities. The incumbent will ensure maximum equipment availability, process stability, energy efficiency, and adherence to safety and quality standards. Key Responsibilities Electrical Maintenance Ensure uninterrupted operation of electrical systems across EAF, LRF/LF, CCM, RMHS, Fume Extraction System (FES), and auxiliary equipment. Execute preventive, predictive, and breakdown maintenance activities. Troubleshoot electrical faults to minimize production downtime. Maintain HT/LT switchgear, transformers, PCC, MCC, VFDs, soft starters, motors, UPS, DG synchronization, and power distribution systems. Monitor power quality, load balancing, and electrical reliability. Automation &amp; Control Maintain PLC, DCS, SCADA, HMI, and industrial automation systems. Diagnose and rectify PLC logic and communication faults. Maintain industrial communication networks such as Profibus, Profinet, Ethernet/IP, Modbus, OPC, etc. Support Level-1 automation systems and coordinate with Level-2 automation teams. Ensure calibration and health monitoring of field instrumentation. Process Optimization Improve equipment availability and automation reliability. Optimize furnace automation, caster sequencing, hydraulic controls, and drive performance. Implement automation modifications for productivity improvement. Reduce electrical and automation-related production losses. Reliability &amp; Continuous Improvement Conduct Root Cause Analysis (RCA) for major electrical failures. Implement predictive maintenance practices including thermography, vibration monitoring, and insulation testing. Drive TPM, Kaizen, Lean Manufacturing, and reliability improvement initiatives. Prepare action plans to improve MTBF and reduce MTTR. Energy Management Monitor power consumption of EAF, LRF, CCM, and utilities. Implement energy-saving initiatives. Analyze specific power consumption and identify improvement opportunities . Safety &amp; Compliance Ensure compliance with electrical safety regulations and statutory requirements. Implement Lock-Out Tag-Out (LOTO), Permit to Work (PTW), and electrical isolation procedures. Conduct electrical safety audits and risk assessments. Ensure compliance with ISO 9001, ISO 14001, ISO 45001, and internal safety standards. Planning &amp; Documentation Prepare preventive maintenance schedules. Maintain maintenance history through SAP PM/CMMS. Maintain electrical drawings, PLC backups, SOPs, and documentation. Track electrical KPIs and maintenance reports. Team Management Lead and supervise technicians, electricians, and automation engineers. Coordinate with Production, Mechanical Maintenance, Utilities, and OEMs. Conduct technical training for maintenance personnel.</p><p><strong>Desired Candidate Profile</strong></p><p>B.Tech /Diploma- Electrical/Electronics/Instrumentation or equivalent</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><br> </div>

<p>Develop and execute brand strategies to drive sales, market share, and brand growth. Plan and manage product launches, promotions, and marketing campaigns in coordination with sales and trade marketing teams. Analyze market trends, consumer insights, and competitor activities to identify business opportunities. Monitor brand performance, marketing budgets, and campaign effectiveness, ensuring achievement of business objectives. Collaborate with cross-functional teams to ensure consistent brand positioning and successful execution across all channels.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Qualification: Bachelor's/Master's Degree in Marketing or related field</li><li>Experience: 8-10 years Industry: FMCG Industry Experience (Mandatory)</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li>Develop, qualify, and approve NDT procedures.</li><li>Establish techniques and ensure compliance with applicable codes and standards (ASME, AWS, ASTM, etc.)</li><li>Procedure demonstration by validating PAUT and TOFD blocks, as per the customer requirements and codes/standards.</li><li>Review Inspection reports and certificates</li><li>Train and supervise Level I and II technicians as per Company written practice</li><li>Ensure personnel understand procedures and techniques thoroughly.</li><li>Maintain and audit quality manuals and NDT documentation.</li><li>Resolve Day to day problems at site in coordination with Cleint.</li><li>Conduct detailed reviews and approvals of inspection data to ensure accuracy and compliance with customer requirements and</li></ul><p>industry standards.</p><br><ul><li>Develop, prepare, and approve procedures for all</li></ul><p>Advanced NDT related services, as per the customer requirements and codes/standards.</p><br><ul><li>Carry out investigation and provide correction / corrective actions for non- conformances/customer complaints.</li><li>Carryout technical audits / witness monitoring.</li></ul><p>Data Interpretation and reporting.</p><br> </div>

<p>JOB SUMMARY Entry level management position that is responsible for the daily operations in the Bar/Lounge. Position directs, trains and assists employees to serve guests and ensures proper standards are followed. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations, professionally and consistently. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.</p><p>CORE WORK ACTIVITIES Supporting Management of Bar Activities and Upkeep Ensures high quality products and presentations. Supervises daily shift operations. Helps maintain par stocks throughout the various departments by daily monitoring of on-hand inventory. Maintains food handling, sanitation and cleanliness standards. Operates all department equipment as necessary. Assists floor staff during busy periods. Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. Reports malfunctions in department equipment.</p><p>Ensuring Bar Team Delivers Exceptional Customer Service Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Observes service behaviors of employees. Empowers employees to provide excellent customer service within guidelines.</p><p>Modeling and Holding Bar Team Accountable to High Standards of Work Supervises Bar/Lounge in compliance with all local, state and Federal beverage and liquor laws. Trains staff on cash handling and credit policies and procedures. Trains staff on liquor control policies and procedures. Supervises adherence to all liquor control policies and procedures. Ensures compliance with all Bar/Lounge policies, standards, and procedures. Maintains standards for bartender and cocktail service. Supervises adherence to all cash handling and credit policies and procedures.</p><p>Facilitating the Performance of the Bar Team Ensures all employees have proper supplies, equipment and uniforms. Helps train employees in safety procedures. Uses all available on the job training tools for employees. Communicates performance expectations in accordance with job descriptions for each position. Coaches employees regarding performance on an on-going basis.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>

<p><h4>Job role and responsibilities:</h4> <p>Participates in preparing proposals for clients, including writing and coordinating with other colleagues.<br> Coordinates with other KPMG offices in multi-jurisdictional engagements and reviews inputs from such offices.<br> Ensures that risk processes are adhered to at all times; consults internally and with the risk team for deviations from standard engagement and client processes.<br> Build and sustain relationships with the client management team for the benefit of the firm and act as an ambassador and role model for the firm.<br> Act as a role model with colleagues and clients by living the values of the firm.<br> Manage multiple priorities for a variety of stakeholders both internal and external.<br> Identify and manage risks to ensure the firm’s risk management frameworks are implemented appropriately and effectively.<br> Show real interest and desire to understand clients, market features and technical aspects while providing input into designing/implementing solutions alongside senior colleagues.<br> Identify areas for development and proactively seek opportunities for greater responsibility to increase skill set and build on existing strengths.<br> Enhance KPMG’s reputation in the market by delivering high quality engagement work and project management, showing high attention to detail, and always managing risk.<br> Create a visible presence within KPMG and the external market, increasing interactivity across teams and with clients.</p> <h4>Relevant skills and behaviors:</h4> <p><strong>Core and technical skills</strong></p> <ul> <li>4-6 years of experience in indirect tax, more specifically value added tax (VAT) in the GCC region.</li> <li>Bachelor’s degree in accounting, finance or related fields with strong academic background.</li> <li>Strong academic background with ADIT/accounting, ACA, CPA, ACCA, masters in taxation or legal qualification or similar professional qualification is preferred.</li> <li>Knowledge and experience in indirect tax including VAT compliances, VAT advisory, VAT audit/assessments, tax due diligences etc. Experience in excise and customs duty are an added advantage.</li> <li>Basic knowledge of tax accounting, business development, client relationship and client management.</li> <li>Strong risk management knowledge and application including documentation, ability to escalate issues quickly to risk management specialists for resolution, incorporating risk management into the work environment such that it is a part of the inherent process of engagement delivery.</li> <li>Practice management skills including debtors, timesheets, billing, follow-up on recovery with clients.</li> <li>Excellent in professional report writing skills, including ability to write simple tax reports and opinions.</li> <li>Proven track record of building and maintaining lasting internal and external relationships.</li> <li>Strong numerical, analytical, strategic thinking and project management skills.</li> <li>Highly motivated, achievement-oriented, committed, self-starter and ability to prioritize work/cope with changing priorities while working independently and with a team.</li> <li>Personal drive and integrity to deliver results within tight deadlines.</li> <li>Commitment to high quality standards and a detail-oriented approach.</li> <li>Proficient in Microsoft Word, Excel and PowerPoint.</li> <li>Analytical, critical thinking; excellent in written and verbal communication skills.</li> <li>Fluent English – verbal and written, Arabic and other language skills are an added advantage.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Entry level management position that is responsible for the daily operations in the Bar/Lounge. Position directs, trains and assists employees to serve guests and ensures proper standards are followed. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations, professionally and consistently. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Supporting Management of Bar Activities and Upkeep<br>• Ensures high quality products and presentations.<br>• Supervises daily shift operations.<br>• Helps maintain par stocks throughout the various departments by daily monitoring of on-hand inventory.<br>• Maintains food handling, sanitation and cleanliness standards.<br>• Operates all department equipment as necessary.<br>• Assists floor staff during busy periods.<br>• Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.<br>• Reports malfunctions in department equipment.<br>Ensuring Bar Team Delivers Exceptional Customer Service<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Observes service behaviors of employees.<br>• Empowers employees to provide excellent customer service within guidelines.<br>Modeling and Holding Bar Team Accountable to High Standards of Work<br>• Supervises Bar/Lounge in compliance with all local, state and Federal beverage and liquor laws.<br>• Trains staff on cash handling and credit policies and procedures.<br>• Trains staff on liquor control policies and procedures.<br>• Supervises adherence to all liquor control policies and procedures.<br>• Ensures compliance with all Bar/Lounge policies, standards, and procedures.<br>• Maintains standards for bartender and cocktail service.<br>• Supervises adherence to all cash handling and credit policies and procedures.<br>Facilitating the Performance of the Bar Team<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Helps train employees in safety procedures.<br>• Uses all available on the job training tools for employees.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Coaches employees regarding performance on an on-going basis.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong>Role Summary</strong></p><br><br><p>Leads end-to-end operational performance across the Local Shops ecosystem, owning vendor compliance, store fulfillment, assortment quality, and Shopper Cost (CPO) efficiency. Drives day-to-day execution across ground operations, workforce optimization, and cross-functional alignment with all the key stakeholders. Builds scalable processes and high-performing teams to sustain a data-driven, continuously improving operations culture.&nbsp;</p><br><br><p><strong>What's on your plate?</strong></p><br><br><p>Own operational performance across the Local Shops ecosystem</p><br><br><ul><li><p>Lead the day-to-day execution of the ground Operations.</p><br><br></li><li><p>Vendor Performance, and Store Operations teams to ensure service quality, efficiency, and operational readiness across all vendors and stores.</p><br><br></li></ul><p>Own Shopper Cost (CPO) efficiency &amp; workforce optimization</p><br><br><ul><li><p>Take full ownership of shopper cost performance by driving initiatives that optimize staffing, scheduling, productivity, and workload distribution to continuously improve Cost per Order (CPO) while maintaining service quality.</p><br><br></li></ul><p>Lead assortment availability &amp; parity</p><br><br><p>Oversee end-to-end assortment governance including:</p><br><br><ul><li><p>Accurate assortment scanning and new SKU onboarding.</p><br><br></li><li><p>Promo and price parity across platforms.</p><br><br></li><li><p>SFTP data accuracy and stock feeds reliability.</p><br><br></li><li><p>Efficient manual stock update processes by ground teams.</p><br><br></li><li><p>Drive initiatives to achieve and sustain high availability and assortment quality.</p><br><br></li></ul><p>Drive vendor operational performance &amp; compliance</p><br><br><ul><li><p>Ensure strong monitoring of vendor performance, vendor monitoring rules, compensations, fraud prevention, and operational compliance to protect business performance and customer experience.</p><br><br></li></ul><p>Optimize store fulfillment &amp; preparation efficiency</p><br><br><ul><li><p>Lead initiatives that improve in-store workflows across picking, packing, checkout, and dispatching to ensure optimal order readiness time and smooth rider pickup flow.</p><br><br></li></ul><p>Own cross-functional alignment with Logistics &amp; Commercial teams</p><br><br><ul><li><p>Partner closely with Logistics, Commercial, Campaigns, and Marketing to ensure:</p><br><br></li><li><p>Logistics models and prep-time strategies are optimized.</p><br><br></li><li><p>Vendor Monitoring Rules are properly configured.</p><br><br></li><li><p>Operational risks are proactively mitigated before impacting performance or growth.</p><br><br></li></ul><p>Lead operational planning, launches &amp; risk management</p><br><br><ul><li><p>Act as the central coordination point for campaigns, launches, and operational initiatives, ensuring full readiness, risk identification, and timely execution across all stakeholders.</p><br><br></li></ul><p>Build scalable processes &amp; develop high-performing teams</p><br><br><ul><li><p>Drive continuous improvement, automation, and process simplification while coaching team leads and strengthening a high-performance, data-driven operations culture.</p><br><br></li></ul><br>What you need to be successful<br><p><strong>What Did We Order ?</strong></p><br><br><ul><li><p>Operational &amp; Analytical Excellence - Strong understanding of key operations KPIs with the ability to translate data into actionable initiatives and drive continuous process improvement.</p><br><br></li><li><p>Leadership &amp; Stakeholder Management - Proven ability to lead cross-functional teams, collaborate with multiple stakeholders, balance commercial and operational priorities, and manage risks effectively.</p><br><br></li><li><p>Planning, Prioritization &amp; Execution - Strong decision-making, workforce planning, and multitasking capabilities with the ability to manage multiple initiatives in fast-paced environments.</p><br><br></li><li><p>Technical &amp; Data Tools Proficiency - Advanced Excel/Google Sheets skills and experience working with dashboards and data visualization tools and operational/inventory systems</p><br><br></li><li><p>Ownership &amp; Communication Skills - Highly organized, proactive, and results-driven with strong communication and presentation skills, comfortable operating in high-growth and rapidly changing environments.</p><br><br></li></ul><br>Who we are<br><p>Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat's local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region. </p><br><br><p>We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily. Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi great place to work award winner.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>• Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Inspects guestrooms on a daily basis.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to verify adequate supplies.<br>• Supports and supervises an effective inspection program for all guestrooms and public space.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Verifies all employees have proper supplies, equipment and uniforms.<br>• Communicates areas that need attention to staff and follows up to verify understanding.<br>• Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Human Resources Activities<br>• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.<br>• Schedules employees to business demands and for tracks employee time and attendance.<br>• Verifies employees understand expectations and parameters.<br>• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.<br>• Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Verifies employee recognition is taking place on all shifts.<br>• Participates in an on-going employee recognition program.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Participates in employee progressive discipline procedures.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Ensuring Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Understands the brand's service culture.<br>• Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Responds to and handles guest problems and complaints.<br>• Strives to improve service performance.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>Job in Salalah – Sultanate of Oman, Human Life Center for Alternative Medicine seeks an Accountant – Operations Manager to work full-time in Salalah. Tasks: • Record and manage the center's daily accounts. • Manage the center's daily operations (bookings and appointment scheduling, supervising reception, organizing sessions, coordinating between reviewees and practitioners). • Handle daily issues and prepare periodic reports for management. &nbsp;Requirements: • Bachelor’s degree in Commerce/Accounting or equivalent. • At least 3 years of experience in accounting or in managing centers/clinics. • Trustworthy, organized, responsible, quick learner, and a desire to settle in Salalah. We offer: • A work environment focused on natural health and respect for individuals. • Real opportunity for development in operations management alongside accounting. &nbsp;To apply: Send a brief resume via WhatsApp with the note (Accountant / Operations Manager)</p>

<p>Job vacancy at Hormuz Manpower Recruitment</p><p>Working hours: To be determined in the interview</p><p>Required nationality: All nationalities</p><p>Location: Sohar – Al-Waqiba</p><p>(Sales Manager)</p><p></p><p>Requirements:</p><p>Proficiency in English (speaking and writing)</p><p>Flexibility and ability to work efficiently</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Nama Water Services (Oman Water and Wastewater Services Company) is pleased to announce a "Training for Employment" , in collaboration with its contracted companies that offer permanent job opportunities in the water and wastewater sector.</p><p>Job Title: Admin</p><p>Reports To: Office Manager / Administration Manager</p><p>Job Details</p><p>Number of Vacancies: 34 Positions</p><p>Salary Range: OMR PHONE_NUMBER per month</p><p>Work Location: All governorates of Oman except Dhofar (Preference will be given to applicants from the local governorate)</p><p>Job Purpose</p><p>The Administrative Officer is responsible for providing administrative and clerical support to ensure the smooth and efficient operation of daily office activities. The role involves handling documentation, coordination tasks, and supporting various departments in administrative functions.</p><p>Key Responsibilities</p><ul><li>Perform general office administrative duties including filing, record keeping, and document control.</li><li>Handle incoming and outgoing correspondence (emails, letters, and internal communications).</li><li>Support scheduling of meetings, appointments, and coordination of office activities.</li><li>Maintain and update office records, databases, and filing systems.</li><li>Assist in preparing reports, letters, and official documents.</li><li>Coordinate with internal departments to support administrative requirements.</li><li>Manage office supplies, inventory, and procurement requests.</li><li>Perform data entry and basic reporting tasks as required.</li><li>Ensure proper organization of documents and compliance with office procedures.</li><li>Provide general administrative support to management and staff.</li></ul><p>Working Conditions</p><p>Office-based work environment.</p><p>Standard working hours with occasional additional support if required.</p><p>Application Note : The applicant must be a job seeker. The applicant must be an Omani national. For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement. The applicant must not have previously benefited from any training program funded by either the public or private sector. The applicant must have no more than three (3) years of work experience. The applicant must not be more than 38 years of age</p><p>The closing date is 3rd August 2026.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Diploma only in Business Administration, Office Management, or a related field.</p><h2>Experience</h2><p>Practical Experience: 0 years (Fresh graduates are welcome to apply.)</p><h2>Technical Skills</h2><ul><li>Basic knowledge of Microsoft Office (Word, Excel, Outlook).</li><li>Understanding of office procedures and documentation.</li><li>Ability to handle data entry and filing systems.</li></ul><h2>Soft Skills</h2><ul><li>Strong organizational and time management skills.</li><li>Good communication and interpersonal skills.</li><li>Attention to detail and accuracy.</li><li>Ability to work under supervision and follow instructions.</li><li>Positive attitude and willingness to learn.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As GEM Supervisor, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. </p><br><p>Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the resort.</p><br><p><strong><u>Duties and Responsibilities </u></strong></p><br><p>As GEM Supervisor, I will assume full responsibility for the efficient operation of the Guest Experience department to provide exceptional products and services within brand operating standards. </p><br><p>The duties and responsibilities will include: </p><br><ul><li>Have a thorough knowledge of all facilities and services offered by the hotel. </li><li>Understand the hotel's policy on guaranteed reservations and no-shows. </li><li>Process advance deposits on reservations. </li><li>Oversee the management of the guest history and profile system in conjunction with the Front Office Manager. </li><li>Support the Director of Rooms and focus on the rejuvenation of the guests’ experience. </li><li>Work in partnership with Front Office, F&amp;B and other departments to ensure guest’s needs are determined /met and oversee the overall smooth operation of guest experience. Ensure that all set policies, procedures, best practices are in place and rigorously enforced. </li><li>Instill a cost-focused philosophy through training and education. </li><li>Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel. </li></ul><p><strong><u>Qualifications</u></strong></p><br><p>To execute the position of GEM Supervisor, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following: </p><br><ul><li>High school diploma or equivalent and at least 2 years’ experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred. </li><li>I have an excellent command of written and spoken English, and I am able to live in a remote location for extended periods of time and travel on single status.</li></ul><p><i>The above is intended to provide an overview of the role and responsibilities for a GEM Supervisor at Six Senses Zighy Bay. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.</i></p><br><p><i>Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment.</i></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Supporting Management of Front Desk Team&nbsp;<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Ensures employee recognition is taking place on all shifts.<br>• Establishes and maintains open, collaborative relationships with employees.<br>Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Strives to improve service performance.<br>• Collaborates with the Front Office Manager on ways to continually improve departmental service.<br>• Communicates a clear and consistent message regarding the Front Office goals to produce desired results.<br>• Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Sets a positive example for guest relations.<br>• Displays outstanding hospitality skills.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Handles guest problems and complaints effectively.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Ensures compliance with all Front Office policies, standards and procedures.<br>• Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Functions in place of the Front Office Manager in his/her absence.<br>• Communicates critical information from pre- and post-convention meetings to the Front Office staff.<br>• Participates in department meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>Job summary</h4> <p>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check-in and check-out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR</li> <li>2-year degree from an accredited university in Hotel and Restaurant Management,</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Micro Business Solutions LLC is seeking a Front Desk Receptionist to manage the reception area and provide administrative support at our Muscat office. This role is responsible for greeting visitors, answering phone calls, and assisting with client inquiries. The position reports to the Office Manager.</p><p><b>Key Responsibilities:</b></p><ul><li>Greet and welcome visitors, clients, and vendors in a professional and courteous manner</li><li>Answer and direct incoming phone calls to appropriate staff members</li><li>Respond to general inquiries and provide basic information about company services</li><li>Maintain a tidy and organized reception area</li><li>Manage meeting room schedules and coordinate appointments for management staff</li><li>Receive, sort, and distribute incoming mail, packages, and courier deliveries</li><li>Prepare outgoing mail and coordinate courier services as needed</li><li>Assist with administrative tasks including data entry, filing, and document preparation</li><li>Maintain visitor logs and issue visitor passes as required</li><li>Provide general support to the administrative and client services teams as needed</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Requirements:</b></p><ul><li>High school diploma or equivalent; additional certification in office administration or customer service is preferred</li><li>Minimum 1 year of experience in a receptionist, front desk, or administrative support role</li><li>Proficiency in Microsoft Office applications including Outlook, Word, and Excel</li><li>Good verbal and written communication skills in English; proficiency in Arabic is an advantage</li><li>Professional appearance and telephone etiquette</li><li>Strong organizational skills with attention to detail</li><li>Ability to multitask and prioritize tasks effectively</li><li>Friendly and welcoming demeanor with a customer-focused approach</li></ul><p><br></p></div>

<p>The School Receptionist handles daily front office operations by serving as the primary point of contact for students, parents, visitors, and staff. The role is responsible for maintaining a welcoming environment, handling communication and inquiries, and providing administrative support to ensure smooth and efficient daily operations of the school. Key Responibilities: Greeting students, staff, and visitors, in person and/or over the phone, in a respectful and professional way, and providing proper assistance and direction in a timely manner. Fostering a positive, welcoming, and professional environment in the Front Office while maintaining an organized and clean reception area. Managing parent inquiries by receiving, responding to, and directing calls and correspondence as appropriate. Ensuring clear E-mail and phone communication with relevant staff and external parties, and providing timely follow up. Maintaining accurate records of school announcements and activity schedules including those related to the Student Life Organization and the Physical Education department, while providing timely and precise responses to parents. Supporting the Student Life Coordinator and Academic Quality Controller(s) in arranging school tours, new parent or staff orientations, and any other school event if and when requested. Assisting with student registration paperwork, procedures, and follow-up, while supporting the Admissions Officer and relevant staff members in guiding new parents through documentation requirements and explaining the school system, policies, rules, and regulations. Scheduling appointments for parents with the Academic Quality Controller(s) and preparing all relevant documentation in advance. Collaborating closely with the School Director and Office Manager to ensure the smooth and efficient operations of the reception area. Performing other related tasks and projects as assigned by the school management.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High School diploma.</li><li>English Proficient; local language is a must</li><li>Accountability and Taking Ownership</li><li>Professional Behavior and Ethical Conduct</li><li>Delivering Results</li><li>Continuous Learning and Improvement</li><li>Job Knowledge and Technical Skills</li><li>Teamwork</li><li>Communication</li><li>Flexibility and Adaptability</li><li>Managing Time and Priorities</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Crowne Plaza Muscat OCEC is a distinguished five-star hotel located within the iconic Oman Convention and Exhibition Centre in Muscat. Combining modern luxury with traditional Omani hospitality, the hotel offers exceptional accommodation, world-class dining, and state-of-the-art meeting and event facilities. As a preferred destination for business travellers, conference delegates, and leisure guests, Crowne Plaza Muscat OCEC prides itself on delivering personalized service, innovative experiences, and seamless connectivity. Strategically positioned in Oman’s vibrant capital, it serves as a gateway to the region’s cultural heritage and burgeoning business landscape.</span><span>​</span></p><br><p><span><strong>What is the job?</strong></span><span>​</span></p><br><p><span>The Guest Service Specialist (GSS) is responsible for providing exceptional service to all hotel guests by assisting with check-in/check-out, handling inquiries, resolving complaints, and ensuring a seamless guest experience. The GSS serves as a key point of contact for guests, proactively anticipating their needs and supporting all front office and guest relations operations in accordance with IHG brand standards.</span><span>​</span></p><br><p><span><strong>Your day to day</strong></span><span><span><strong>​</strong></span></span></p><br><ul><li><span>Welcome and greet guests in a warm, professional, and friendly manner.</span><span><span>​</span></span></li><li><span>Handle check-in and check-out processes efficiently, ensuring accuracy in guest accounts and room allocations.</span><span><span>​</span></span></li><li><span>Provide guests with information about hotel facilities, services, and local attractions.</span><span><span>​</span></span></li><li><span>Anticipate guest needs and proactively resolve any issues to ensure a memorable experience.</span><span><span>​</span></span></li><li><span>Address guest complaints promptly, professionally, and effectively, escalating complex issues to the Guest Relations Manager or Front Office Manager.</span><span><span>​</span></span></li><li><span>Assist in managing guest reservations, special requests, and VIP arrivals.</span><span><span>​</span></span></li><li><span>Monitor guest arrivals and departures to ensure smooth service flow.</span><span><span>​</span></span></li><li><span>Maintain accurate records of guest profiles, preferences, and service history in the PMS system.</span><span><span>​</span></span></li><li><span>Support coordination between Front Office, Housekeeping, F&amp;B, and other departments to meet guest requirements.</span><span><span>​</span></span></li><li><span>Ensure proper handling of guest valuables, lost and found items, and guest correspondence.</span><span><span>​</span></span></li><li><span>Work closely with the Guest Relations team and other front office staff to ensure high service standards.</span><span><span>​</span></span></li><li><span>Assist in training new team members or cross-training staff as needed.</span><span><span>​</span></span></li><li><span>Participate in pre-shift briefings and post-shift debriefings to communicate updates, guest requirements, and operational priorities.</span><span><span>​</span></span></li><li><span>Support VIP or group arrivals by ensuring personalized attention and coordination.</span><span><span>​</span></span></li><li><span>Adhere to IHG brand standards, hotel policies, and local regulations.</span><span><span>​</span></span></li><li><span>Maintain professionalism, grooming standards, and etiquette in all guest interactions.</span><span><span>​</span></span></li><li><span>Ensure the safety, confidentiality, and security of guest information and belongings.</span><span><span>​</span></span></li><li><span>Participate in audits, inspections, and quality control checks as required.</span><span><span>​</span></span></li><li><span>Maintain accurate records of guest complaints, requests, and service recovery actions.</span><span><span>​</span></span></li><li><span>Assist in preparing daily reports on guest interactions, VIP visits, and operational issues.</span><span><span>​</span></span></li><li><span>Provide feedback to management on guest trends, satisfaction levels, and service improvement opportunities.</span><span><span>​</span></span></li></ul><p><span><strong>What we need from you</strong></span><span>​</span><span>:</span></p><br><ul><li><span>Local Talent (Omani Nationals) are highly preferred for Guest Experience profiles.</span></li><li><p><span><span>High School Diploma or equivalent; Diploma/Bachelor’s in Hospitality or Hotel Management preferred.</span></span><span><span>​</span></span></p><br></li></ul><ul><li><span>Minimum 1–3 years of experience in guest relations, front office, or customer service in a hotel or hospitality setting.</span><span>​</span></li><li><span>Experience in international hotel brands or luxury properties preferred.</span><span>​</span></li><li><span>Excellent guest service and interpersonal skills.</span><span>​</span></li><li><span>Strong communication skills in English (spoken and written); Arabic is an advantage.</span><span>​</span></li><li><span>Knowledge of hotel PMS systems and guest service procedures.</span><span>​</span></li><li><span>Ability to remain calm under pressure and resolve conflicts effectively.</span><span>​</span></li><li><p><span>Professionalism, attention to detail, and organizational skills.</span></p><br><p><span>​</span></p><br></li></ul><p><span><strong>What you can expect from us:</strong></span></p><br><p><span>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.</span></p><br><p><span>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin,</span></p><br><p><span>protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.</span></p><br><p><span>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.</span></p><br><p><span>So, join us and you’ll become part of our ever-growing global family.</span></p><br><p><span><strong>Who we are</strong></span></p><br><p><span>Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.&nbsp;</span></p><br><p><span>Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.</span></p><br><p><span>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</span></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.<br>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.<br>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Butler Services<br>• Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.<br>• Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.<br>• Manages VIP guests’ schedules as appropriate to support potential needs.<br>• Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.<br>• Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.<br>• Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.<br>• Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.<br>• Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.<br>• Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.<br>• Continuously strives with the team to provide the bespoke and uncompromising services.<br>• Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Guest Relations<br>• Sets the standard and tone for how Butler team members drive guest relations.<br>• Coaches team members to recognize and build rapport with guests.<br>• Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.<br>• Verifies Butler teams manage guests’ schedules to anticipate potential needs.<br>• Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.<br>• Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.<br>• Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. ?<br>• Assists other employees to verify proper coverage and prompt guest service.<br>Managing Departmental Costs<br>• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.<br>• Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.<br>• Supervises and approves the budgeting and ordering of product and supplies in support of butler services.<br>• Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.<br>Conducting Human Resources Activities&nbsp;<br>• Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.<br>• Verifies recognition of employees is taking place across areas of responsibility.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>