Manager Jobs in Oman

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Guest Services Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures recognition of employees is taking place across areas of responsibility.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Maintaining Guest Services and Front Desk Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Understands the impact of Front Office operations on the Rooms area and overall property financial goals.<br>• Manages department controllable expenses to achieve or exceed budgeted goals.<br>Managing Projects and Policies<br>• Ensures compliance with all Front Office policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.<br>• Strives to improve service performance.<br>• Empowers employees to provide excellent customer service.<br>• Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Responds to and handles guest problems and complaints.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Establishes challenging, realistic and obtainable goals to guide operation and performance.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures employees are treated fairly and equitably.<br>• Manages employee progressive discipline procedures for Front Office Staff.<br>• Administers the performance appraisal process for direct report managers.<br>• Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>About us</strong>&nbsp;</span></p><br><p><span>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.&nbsp;</span></p><br><p><span><span><strong>Purpose</strong></span></span><span><span>Lead and manage multi-discipline engineering teams to deliver refinery and petrochemical projects safely, on schedule, within budget, and to the required quality standards. Ensure compliance with Worley Management System requirements and customer specifications.</span></span></p><br><p><span><span><strong>Key Responsibilities</strong></span></span></p><br><ul><li><span><span>Lead engineering execution for Concept, Pre-FEED, FEED, Detailed Design, EPCM and EPC projects.</span></span></li><li><span><span>Manage engineering scope, schedule, budget, resources and technical quality.</span></span></li><li><span><span>Coordinate interfaces between disciplines, licensors, vendors, customers and execution centers.</span></span></li><li><span><span>Lead design reviews, technical assurance, risk management and change management activities.</span></span></li><li><span><span>Support project delivery, customer engagement and business development activities.</span></span></li></ul><p><span><span><strong>Mandatory Experience</strong></span></span></p><br><ul><li><span><span>Minimum <strong>15 years</strong> of engineering experience.</span></span></li><li><span><span>Minimum <strong>10 years' experience on refinery and petrochemical projects</strong>.</span></span></li><li><span><span>Proven experience as <strong>Engineering Manager, Project Engineering Manager or Engineering Lead</strong> on major refinery and petrochemical facilities.</span></span></li><li><span><span>Experience in FEED, Detailed Design, EPCM and/or EPC project delivery.</span></span></li><li><span><span>Demonstrated leadership of multi-discipline engineering teams.</span></span></li></ul><p><span><span><strong>Essential Skills</strong></span></span></p><br><ul><li><span><span>Engineering Management</span></span></li><li><span><span>Technical Assurance</span></span></li><li><span><span>Interface Management</span></span></li><li><span><span>Risk &amp; Change Management</span></span></li><li><span><span>Team Leadership</span></span></li><li><span><span>Customer &amp; Stakeholder Management</span></span></li></ul> <p><span><span><strong>Qualifications</strong></span></span></p><br><ul><li><span><span>Bachelor’s Degree in Engineering.</span></span></li><li><span><span>Chartered Engineer or equivalent preferred.</span></span></li></ul><p><strong>Moving forward together</strong></p><br><p>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</p><br><p>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</p><br><p>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</p><br> </div>

<p>Manage EPT / EPF and Well Testing Operation in accordance with cleint specifications and contract requirements</p><p>Develop operation plans, schedules, budgets, manpower, any challanges at the feild.</p><p>Coordinate with Head Office project team regarding operation status</p><p>Ensure compliance with contract scope, KPIs, claint procedures, and HSE requirements</p><p>Provide Operation/Technicial support.</p><p>Ensure strict adherence to HSE, PTW systems, SIMOPS, and Life-Saving Rules</p><p>Lead HAZID, HAZOP, JSA, and risk assessment workshops</p><p>Manage multidisciplinary teams including operations, maintenance, logistics, QA/QC, and subcontractors at the feild</p><p>Support project costs control, monitor operation status</p><p>Act as the primary interface with cleint for technical, operational matters</p><p>Ensure proper operqation reporting, documentation, handover, and close-out in line with cleint requirements</p><p>Support development, mentoring, and competency growth of Omani staff</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> KPMG was established in the Lower Gulf in 1973 and has grown to over 1,300 professionals, led by more than 90 partners and directors, across six regional offices. Over the last 40 years, KPMG has worked with leading industry players across the region, helping identify and manage risks and capitalize on opportunities - making us a preferred professional services provider. <br> We play a pivotal role in helping clients make their own success stories. At various stages of growth, our clients look to us for timely and independent advice. Our professionals are selected from a deep talent pool of industry specialists. They offer significant knowledge, local experience, and a client-focused approach – and are integrated into a network of professionals working with KPMG firms around the world. <br> <br> </div>

<p>We are seeking an experienced and strategic Finance Manager to oversee the financial operations of our organization in Salalah, Oman. The successful candidate will be responsible for financial planning, budgeting, reporting, compliance, and ensuring strong financial controls while partnering with senior management to support business growth. This role is ideal for a finance professional with excellent analytical skills, leadership experience, and a strong understanding of financial management and regulatory compliance.</p><p>Key Responsibilities</p><ul><li>Lead the company's financial planning, budgeting, and forecasting processes.</li><li>Prepare monthly, quarterly, and annual financial statements and management reports.</li><li>Monitor cash flow, working capital, and liquidity to ensure financial stability.</li><li>Develop and maintain internal financial controls, policies, and procedures.</li><li>Ensure compliance with local tax regulations, statutory requirements, and financial reporting standards.</li><li>Manage accounts payable, accounts receivable, payroll, and general ledger activities.</li><li>Coordinate annual audits and liaise with external auditors, banks, and regulatory authorities.</li><li>Analyze financial performance and provide recommendations to improve profitability and operational efficiency.</li><li>Support senior management with strategic financial planning and business decision-making.</li><li>Lead, mentor, and develop the finance team.</li></ul><p>Bachelor's degree in Finance, Accounting, Economics, or a related field.</p><p>Professional qualification such as ACCA, CPA, CA, or CMA is highly preferred.</p><p>Minimum 5 years of experience in finance or accounting, with at least 2 years in a Finance Manager or similar leadership role .</p><p>Proven experience managing corporate treasury functions, including cash flow forecasting, liquidity planning, working capital management, and banking relationships.</p><p>Hands-on experience securing debt financing, negotiating banking facilities, or raising funds through financial institutions or other funding sources is highly preferred.</p><p>Strong knowledge of financial reporting, budgeting, forecasting, and cash flow management.</p><p>Experience with ERP systems and advanced Microsoft Excel skills.</p><p>Strong analytical, organizational, and problem-solving abilities.</p><p>Excellent communication and leadership skills.</p><p>Experience working in Oman or GCC countries is an advantage.</p><p>Fluent in English; Arabic is a plus.</p><p>Opportunity to join a growing organization with long-term career prospects.</p><p>Collaborative and professional working environment.</p><p>Competitive compensation and benefits package.</p><p>Professional development and career advancement opportunities.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Finance, Accounting, Economics, or a related field.</li><li>Professional qualification such as ACCA, CPA, CA, or CMA is highly preferred.</li><li>Minimum 5 years of experience in finance or accounting, with at least 2 years in a Finance Manager or similar leadership role .</li><li>Proven experience managing corporate treasury functions, including cash flow forecasting, liquidity planning, working capital management, and banking relationships.</li><li>Hands-on experience securing debt financing, negotiating banking facilities, or raising funds through financial institutions or other funding sources is highly preferred.</li><li>Strong knowledge of financial reporting, budgeting, forecasting, and cash flow management.</li><li>Experience with ERP systems and advanced Microsoft Excel skills.</li><li>Strong analytical, organizational, and problem-solving abilities.</li><li>Excellent communication and leadership skills.</li><li>Experience working in Oman or GCC countries is an advantage.</li><li>Fluent in English; Arabic is a plus.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.</span></p><br><p><span><strong>The project:</strong></span></p><br><p><span>This is a major mixed-use development project in Oman, the project consists of large commercial buildings and retail areas, with lavish landscaping and public realm.</span></p><br><p><span>The senior facilities manager will act as the client’s strategic representative for all facilities management and operational readiness matters.</span></p><br><p><span>The role will lead the preparation, review, analysis, evaluation, and governance of RFPs, tenders, scopes of work, commercial submissions, and service delivery models related to Integrated Facilities Management (IFM), Theatre Operations, Library Operations and Leasing with associated operational packages.</span></p><br><p><span>Shall protect the client’s interests by ensuring all future operating contracts are commercially sound, technically robust, performance-driven, and aligned with international best practice.</span></p><br><p><span><strong>You’ll be responsible for:</strong></span></p><br><ul><li><span>Advising clients on operating models, service delivery strategies, outsourcing approaches and procurement routes.</span></li><li><span>Leading the procurement of integrated facilities management and specialist operational services, including front of house, security, cleaning, landscaping, parking, commercial and public-facing operations.</span></li><li><span>Developing and reviewing tender documentation, scopes of services, KPIs, SLAs and governance frameworks.</span></li><li><span>Managing bid evaluations, commercial assessments and procurement recommendations to ensure value, compliance and operational effectiveness.</span></li><li><span>Supporting operational readiness, mobilisation planning, asset handover, maintenance strategies and transition management.</span></li><li><span>Providing specialist advisory services for cultural, mixed-use and public assets, including theatres, libraries, events venues and commercial facilities.</span></li><li><span>Reviewing contract arrangements, performance frameworks and governance structures to optimise service outcomes and mitigate risk.</span></li><li><span>Preparing executive reports, business cases and decision papers for senior leadership, boards and key stakeholders.</span></li></ul><p><span><strong>You’ll need to have:</strong></span></p><br><ul><li><span>Bachelor’s degree in engineering, facilities management, business, real estate, operations or related field.</span></li><li><span>Professional certifications such as IFMA, IWFM, PMP, MRICS, or equivalent are advantageous.</span></li><li><span>Extensive experience in facilities management, operational readiness and procurement advisory across complex assets.</span></li><li><span>Proven track record leading tendering, bid evaluation, contract mobilisation and service delivery strategies.</span></li><li><span>Strong knowledge of IFM services, contract governance, KPIs, SLAs and asset lifecycle management.</span></li><li><span>Experience supporting public, cultural and mixed-use developments within GCC environments.</span></li></ul><p><span><strong>Our values</strong></span></p><br><p><span><strong>Safety first - Going home safe and well: </strong>We champion a safe, diverse, and inclusive working environment, understanding the importance of well-being in every team.</span></p><br><p><span><strong>Client focus - Deliver on our promise: </strong>We own the quality of deliverables and strategic outcomes and build long-term relationships with our clients.</span></p><br><p><span><strong>Integrity - Always do the right thing:</strong> We influence positive outcomes within our industry while always aligning with our compliance obligations.</span></p><br><p><span><strong>Create opportunity - For our people to excel: </strong>We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.</span></p><br><p><br><span>Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfill all the criteria, please apply, as you may still be the best candidate for this role or another role within our organisation.</span></p><br><p><span>We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.</span></p><br><p><br><span>#LI-Onsite</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> I am currently leading the recruitment process for a <strong>leading international renewable energy company</strong> seeking an experienced <strong>Construction Project Manager</strong> to oversee the late development and construction of <strong>PV, wind, and BESS projects across Romania</strong>. This strategic role offers full project lifecycle responsibility, from permitting and design through construction, commissioning, and handover.<br> <br> We are looking for a professional with proven experience in renewable energy project delivery, strong knowledge of the Romanian energy market and regulatory environment, and the ability to successfully manage contractors, stakeholders, and multidisciplinary teams. This is an excellent opportunity to join a growing organization and contribute to the expansion of sustainable energy infrastructure in the region.<br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil &amp; Gas, Power &amp; Renewables, Chemicals, Construction &amp; Infrastructure, Life Sciences, Mining and&nbsp;Manufacturing&nbsp;sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> Responsable Assurance Qualité - Shop LSO F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur &amp; Cadre</p><br><br><p>Temps complet</p><br><br><p>Safran Aircraft Engines, qui sommes-nous ? ✈️<br>Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense.<br>Safran Aicraft Engines est une société du Groupe Safran.<br>Porté par près de 15 000 collaborateurs répartis sur 31 sites dans 9 pays, Safran Aircraft Engines (SAE) est un motoriste aéronautique depuis plus de 110 ans. Nous concevons, développons, produisons et commercialisons, seul ou en coopération, des moteurs pour avions civils ou militaires, ainsi que pour les satellites.<br>Votre mission de demain :<br>Au sein du Département Qualité Support, Services et Commerce, vous intégrez l'équipe qualité de la division Line &amp; Site Operations (LSO) en charge des activités de maintenance des moteurs civils sur le site de Villaroche. Vos missions principales sont :<br>- Supporter les entités opérationnelles dans leurs activités afin de garantir la conformité des opérations et des produits livrés.<br>- S'assurer du respect des exigences clients et autorités pour garantir la conformité des produits et des services.<br>- Stimuler, proposer et participer à l'amélioration continue en tirant parti des signaux faibles détectés et des retours d'expérience.<br>- Garantir la performance en participant à l'obtention de la qualité de façon efficace et en privilégiant la prévention et l'anticipation.<br>- Faire vivre un système qualité simple et approprié par tous, en garantissant le respect des fondamentaux qualité et l'application des procédures.<br>Description complémentaire :<br>Vous intégrez une équipe de 12 personnes.<br>Vous êtes au cœur de l'activité opérationnelle LSO à la fois acteur dans le flux et également pour s'assurer que les processus sont bien suivis et correspondent à nos activités.<br>Vous êtes le point focal qualité vis-à-vis des opérationnels.<br>Les activités réalisées au sein de LSO sont très variées (activités shop, banc et interventions hors site, supply chain, Engineering) et sont en pleine expansion dans le cadre du ramp up de l'activité MRO du LEAP.<br>Spécificité du poste :<br>Fort management transverse.<br>Collaboration étroite avec les différentes fonctions opérationnelles, dans leurs instances de pilotage et directement avec les collaborateurs et leurs managers opérationnels.<br>En fonction des profils, le périmètre sera adapté pour répondre au mieux au capacité du candidat et des besoins opérationnels</p><br><br><p>Au cœur de l'activité de maintenance, ce poste vous permettra d'appréhender au quotidien les aspects techniques, clients et produit.</p><br><br><p>Rigoureux(se), curieux(se), vous êtes attiré(e)s par la technique, le travail sur le terrain, en équipe et en transverse.<br>Vous devez avoir le sens du client et de bonnes qualités relationnelles.<br>Vous êtes force de proposition, avec un bon sens de l'autonomie et vous possédez de bonnes capacités d'analyse et de synthèse.<br>Des connaissances et/ou expérience dans les méthodologies de résolution de problèmes, ainsi que du support en service et de la maintenance aéronautique sont des plus.</p><br><br><br> </div>

<p><h4>Job identification</h4> <p>33907</p> <h4>Job category</h4> <p>Enabling & support</p> <h4>Posting date</h4> <p>04/29/2026 11:26 AM</p> <h4>Locations</h4> <p>Al Ghobra Muscat OM</p> <h4>Apply before</h4> <p>05/31/2026 11:26 AM</p> <h4>Job schedule</h4> <p>Full time</p></p><p></p>

<p><h4>Job identification</h4> <p>33907</p> <h4>Job category</h4> <p>Enabling & support</p> <h4>Posting date</h4> <p>04/29/2026 11:26 AM</p> <h4>Locations</h4> <p>Al Ghobra Muscat OM</p> <h4>Apply before</h4> <p>05/31/2026 11:26 AM</p> <h4>Job schedule</h4> <p>Full time</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Developing &amp; Executing Sales Strategies<br>• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.<br>• Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.<br>• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.<br>• Assists with the development and implementation of promotions, both internal and external.<br>Maximizing Revenue<br>• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).<br>• Recommends booking goals for sales team members.<br>Managing Sales Activities<br>• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Analyzing &amp; Reporting on Sales and Financial Data<br>• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.<br>• Assists Revenue Management with completing accurate six period projections.<br>• Reviews sales and catering guest satisfaction results to identify areas of improvement.<br>Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br>• Ensures that a customer recognition program is in effect throughout Sales.<br>• Executes and supports the company’s Customer Service Standards and property’s Brand Standards.<br>• Participates in and practices daily service basics of the brand.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Building Successful Relationships<br>• Develops and manages relationships with key stakeholders, both internal and external.<br>• Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.<br>• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.<br>• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><b>JOB SUMMARY&nbsp;</b></p><p><br></p><p>Functions as the property s strategic financial business leader. The position champions, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment. In addition, creates and executes a business plan that is aligned with the property and brand s business strategy and focuses on the execution of financial activities and the delivery of desirable financial results.</p><p><b><br></b></p><p><b>CORE WORK ACTIVITIES</b></p><p>Engaging in Strategic Planning and Decision Making</p><p>Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc. Analyzes information, forecasts sales against expenses and creates annual budget plans. Compiles information, analyzes and monitors actual sales against projected sales. Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning. Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Thinks creatively and practically to develop, execute and implement new business plans Creates the annual operating budget for the property. Provides analytical support during budget reviews to identify cost saving and productivity opportunities for property managers. Implements a system of appropriate controls to manage business risks. Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability. Analyzes financial data and market trends. Leads the development and implementation of a comprehensive annual business plan which is aligned with the company s and brand s strategic direction. Provides on going analytical support by monitoring the operating department s actual and projected sales. Produces accurate forecasts that enable operations to react to changes in the business.</p><p>Leading Finance Teams</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner. Leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team. Oversees internal, external and regulatory audit processes. Provides excellent leadership by assigning team members and other departments managers' clear accountability backed by appropriate authority. Conducts annual performance appraisals with direct reports according to standard operating procedures.</p><p>Anticipating and Delivering on the Needs of Key Stakeholders</p><p>Attends meetings and communicating with the owners, understanding the priorities and strategic focus. Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.). Advises the GM and executive committee on existing and evolving operating/financial issues. Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors. Demonstrates an understanding of cash flow and owner priorities. Manages communication with owners in an effective manner. Manages property working capital and cash flow in accordance with brand standard operating procedures and owner requirements. Facilitates critique meetings to review information with management team.</p><p>Developing and Maintaining Finance Goals</p><p>Ensures Profits and Losses are documented accurately. Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. Submits reports in a timely manner, ensuring delivery deadlines. Develops and supports achievement of performance goals, budget goals, team goals, etc. Improves profit growth in operating departments. Reviews audit issues to ensure accuracy. Monitor the purchasing process as applicable.</p><p>Managing Projects and Policies</p><p>Generates and provides accurate and timely results in the form of reports, presentations, etc. Reconciles balance sheet to ensure account balances are supported by appropriate documentation in accordance with standard operating procedures. Ensures that the P&amp;L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts). Ensures compliance with management contract and reporting requirements. Ensures compliance with standard and local operating procedures. Ensures compliance with standard operating procedures.</p><p>Managing and Conducting Human Resource Activities</p><p>Ensures team members are cross-trained to support successful daily operations. Ensures property policies are administered fairly and consistently. Ensures new hires participate in the department s orientation program. Ensures new hires receive the appropriate new hire training to successfully perform their job. Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities. Conduct performance review process for employees. Participates in hiring activities as appropriate.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>4-year bachelor's degree in Finance and Accounting or related major; 3 years experience in the finance and accounting or related professional area.</li><li>OR Master's degree in Finance and Accounting or related major; 1 year experience in the finance and accounting or related professional area.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>Role Objective:<br></p><br><p><span>To lead and deliver complex, high-value aircraft and engineering-related projects across the airline’s fleet lifecycle, ensuring safe, compliant, and cost-effective execution of heavy maintenance events, aircraft transitions, Entry Into Service programs, End-of-Lease returns, ACMI inductions, and fleet modification initiatives. The role exists to ensure aircraft are delivered, maintained, modified, and transitioned in line with regulatory requirements, contractual obligations, and operational readiness standards, while minimizing downtime and optimizing fleet availability.</span><br></p><br><span>​</span><br><br><p><span>Duties and Responsibilities:</span><br></p><br><ul><li><span><span>Lead and manage aircraft engineering and fleet-related projects from initiation through completion.</span><br></span></li><li><span><span>Coordinate and oversee the BFE selection and procurement process by working closely with user departments and the Technical Materials Department, ensuring that all equipment meets operational and technical requirements, and that procurement and delivery activities are completed in accordance with project schedules and program objectives.</span><br></span></li><li><span><span>Manage all routine and non-routine checks including regular WP, engine change, fuel nozzle change, modification tasks.</span><br></span></li><li><span><span>Interface directly with relevant departments to effectively manage contractual obligations, including negotiating amendments arising from design modifications or schedule changes, resolving any contractual disputes, and ensuring the successful and formal closure of contracts upon project completion.</span><br></span></li><li><span><span>Review, coordinate, and support the preparation of proposals, statements of work, technical specifications, cost estimates, and contract negotiation activities to assist the Director of Engineering in evaluating options, selecting the most suitable solutions, and determining appropriate actions.</span><br></span></li><li><span><span>Act as the key liaison between internal stakeholders and external parties regarding aircraft specifications, build configuration, and production processes to ensure effective communication, coordination, and timely resolution of project-related matters.</span><br></span></li><li><span><span>Oversee contracted heavy maintenance activities, including C-Checks, structural inspections, cabin refurbishment programs, aircraft painting, and other major maintenance events.</span><br></span></li><li><span><span>Coordinate with contracted MRO organizations to ensure successful planning, execution, and redelivery of aircraft undergoing heavy maintenance.</span><br></span></li><li><span><span>Manage aircraft hangar induction and redelivery processes while ensuring adherence to schedules, budgets, quality requirements, and regulatory standards.</span><br></span></li><li><span><span>Monitor project milestones, maintenance findings, and work scope changes, implementing corrective actions when required.</span><br></span></li><li><span><span>Manage Entry Into-Service (EIS) programs for newly acquired aircraft by overseeing acceptance activities, technical records review, modifications, certifications, crew readiness, spare provisioning, and operational integration.</span><br></span></li><li><span><span>Ensure that all required paperwork and documentation are properly generated, controlled, and cleared in accordance with approved procedures before releasing the aircraft for service.</span><br></span></li><li><span><span>Ensure the accuracy and integrity of technical records, publications, and documentation for the entire fleet. Oversee the maintenance of manuals, bulletins, and logbooks to comply with regulatory and internal requirements.</span><br></span></li><li><span><span>Lead End-of-Lease aircraft return projects, ensuring compliance with lease return conditions and contractual obligations.</span><br></span></li><li><span><span>Coordinate aircraft inspections, records reviews, maintenance actions, and redelivery activities with lessors and technical representatives.</span><br></span></li><li><span><span>Manage induction of short-term wet lease (ACMI) aircraft, including technical acceptance, regulatory approvals, operational integration, and project coordination across all departments.</span><br></span></li><li><span><span>Support aircraft acquisitions, lease transitions, and fleet phase-in/phase-out activities.</span><br></span></li><li><span><span>Plan and manage implementation of aircraft modifications, upgrades, and fleet enhancement initiatives.</span><br></span></li><li><span><span>Coordinate with OEMs, design organizations, engineering teams, suppliers, and regulatory authorities for modification approvals and implementation.</span><br></span></li><li><span><span>Develop comprehensive project plans that clearly define project scope, objectives, timelines, milestones, budgets, resource requirements, and execution strategies, while ensuring effective allocation and utilization of resources throughout the project lifecycle.</span><br></span></li><li><span><span>Proactively identify, assess, and monitor project risks and potential challenges that may impact project performance, and develop appropriate mitigation and contingency strategies to minimize operational disruptions, schedule delays, and financial exposure.</span><br></span></li><li><span><span>Ensure that all project deliverables are completed in accordance with the defined technical specifications, applicable regulatory standards, safety requirements, quality expectations, and commercial obligations, while maintaining compliance with organizational policies and industry best practices.</span><br></span></li><li><span><span>Coordinate and facilitate project meetings, technical reviews, progress discussions, and stakeholder engagement activities to ensure effective communication, timely decision-making, alignment of project objectives, and successful resolution of issues throughout the project execution phase.</span><br></span></li><li><span><span>Represent Salam Air as a technical representative in meetings with aircraft manufacturers, vendors, and industry operators, ensuring effective review of project progress, timely resolution of technical issues, and alignment with agreed project timelines and objectives.</span><br></span></li><li><span><span>Perform any additional tasks as assigned by superiors.</span><br></span></li></ul><br><span>Requirements</span><ul><li><span><span>Graduate in Mechanical/Aeronautical/Electrical Engineering, or alternatively Aircraft Maintenance Engineer license ICAO type II.</span><br></span></li><li><span><span>A minimum of 15 years of experience in the aviation industry, including at least 5 years in leading technical projects.</span><br></span></li></ul><br> </div>

<p><h4>Job summary</h4> <p>Responsible for all front office functions and staff. Areas of responsibility include bell staff, switchboard operations, guest services/front desk and retail/gift shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.</li> <li>OR</li> <li>2-year degree from an accredited university in hotel and restaurant management,</p><p></p>

<p><br></p><p>Mandarin Oriental, Muscat</p><p>Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort offering 150 stylishly appointed guestrooms and suites, five restaurants and bars, a luxurious Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea, as well as a variety of banquet and meeting spaces designed to accommodate social and business events. For those seeking a luxury living experience in one of Muscat s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combines the Group s legendary service, world-class amenities, and sweeping sea or mountain views.</p><p>Responsibilities</p><ul><li>Support the day-to-day management of the assigned Food &amp; Beverage operation, ensuring efficient and smooth service while consistently maintaining Mandarin Oriental standards.</li><li>Ensure team members have excellent knowledge of food and beverage offerings and can confidently communicate this knowledge to guests.</li><li>Ensure colleagues report for and complete their shifts according to scheduled working hours.</li><li>Assist in managing staffing levels, colleague performance, and operational requirements in line with business needs and budgeted targets.</li><li>Ensure tables, service stations, and operational areas are correctly arranged, prepared, and maintained.</li><li>Ensure all colleagues are familiar with correct billing and payment procedures.</li><li>Ensure equipment is maintained in good working condition and colleagues are appropriately trained in its correct use.</li><li>Conduct daily briefings and participate in relevant operational and departmental meetings.</li><li>Attend and actively participate in training sessions organized by Mandarin Oriental.</li><li>Ensure current training materials, operational updates, and service standards are communicated to relevant colleagues.</li><li>Ensure VIP guests and special requests are handled according to Mandarin Oriental standards.</li><li>Monitor the quality and presentation of food and beverages and ensure standards are clearly communicated to the team.</li><li>Conduct and attend relevant meetings in the absence of the Restaurant Manager when required.</li><li>Support the efficient and profitable operation of the assigned Food &amp; Beverage area while maintaining the highest standards of food, beverage, service, health and safety, and guest satisfaction.</li><li>Communicate operational performance, challenges, and opportunities to the Restaurant Manager and relevant senior management.</li><li>Assist in developing and executing plans to support sales, profitability, colleague engagement, and team development.</li><li>Ensure colleagues actively contribute to reducing operational losses, controlling costs, and maximizing profitability wherever possible.</li><li>Supervise Food &amp; Beverage service by directing, supporting, and guiding colleagues throughout the operation.</li><li>Ensure adequate staffing levels during each shift and promptly communicate any shortages or operational concerns to the appropriate manager.</li><li>Identify training and development needs within the team and provide coaching and on-the-job support.</li><li>Monitor colleague performance objectively and provide appropriate feedback, coaching, and development support.</li><li>Lead by example and promote Mandarin Oriental s philosophy, culture, Guiding Principles, and Legendary Quality Experiences.</li><li>Ensure guest preferences are recognized, recorded where appropriate, and consistently delivered by the team.</li><li>Ensure relevant supervisors and colleagues are appropriately trained in reservation procedures.</li><li>Ensure greeting, seating, order-taking, and overall service delivery are performed according to Mandarin Oriental standards.</li><li>Understand and communicate relevant upselling strategies to the team.</li><li>Ensure food and beverages are presented and served according to Mandarin Oriental standards.</li><li>Monitor guest satisfaction and proactively identify opportunities to enhance the guest experience.</li><li>Ensure colleagues are confident in handling special requests, dietary requirements, and VIP guests.</li><li>Handle guest feedback and complaints professionally and according to Mandarin Oriental standards, escalating matters to the Restaurant Manager where appropriate.</li><li>Build positive guest relationships and actively seek feedback to continuously improve service delivery.</li><li>Ensure hotel grooming, appearance, and hygiene standards are consistently maintained by all colleagues.</li><li>Ensure the assigned Food &amp; Beverage environment is maintained according to Mandarin Oriental standards.</li><li>Foster positive colleague relations, teamwork, and effective communication within the team and across departments.</li><li>Support a culture of accountability, collaboration, respect, and continuous improvement.</li><li>Perform additional duties and special projects as assigned by the Restaurant Manager or Food &amp; Beverage leadership.</li></ul><p>Health, Safety &amp; Compliance</p><ul><li>Be aware of and comply with safe working practices and all applicable FLHSS requirements, including awareness of specific workplace hazards.</li><li>Comply with local regulations and relevant food hygiene standards.</li><li>Ensure HACCP and Safe &amp; Sound procedures are consistently followed.</li><li>Wear appropriate protective clothing or equipment provided or recommended by the hotel when required.</li><li>Report defects relating to the building, equipment, or facilities according to hotel procedures.</li><li>Ensure accidents involving colleagues, guests, or visitors are promptly reported according to hotel procedures.</li><li>Attend all required fire, health, safety, food hygiene, and statutory training.</li><li>Be fully familiar with the hotel s fire safety plans and emergency procedures.</li><li>Ensure colleagues follow applicable Safe &amp; Sound, health and safety, and HACCP procedures.</li><li>Attend any additional training considered appropriate by the Head of Department.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in Food &amp; Beverage operations within a luxury hotel or high-end hospitality environment.</li><li>Previous supervisory or assistant management experience is preferred.</li><li>Strong knowledge of luxury Food &amp; Beverage service standards.</li><li>Excellent guest service and interpersonal skills.</li><li>Strong leadership, coaching, and team-management capabilities.</li><li>Ability to remain calm and professional in a fast-paced operational environment.</li><li>Strong organizational and problem-solving skills.</li><li>Ability to multitask, prioritize effectively, and make sound operational decisions.</li><li>Commercial awareness with an understanding of cost control, revenue generation, and upselling.</li><li>Strong attention to detail and commitment to quality.</li><li>Excellent verbal and written communication skills in English; additional languages are an advantage.</li><li>Good knowledge of food hygiene, HACCP, and health and safety requirements.</li><li>Confident, well-groomed, professional, warm, and approachable.</li><li>Demonstrates integrity, initiative, accountability, and a strong team spirit.</li></ul><p>Our commitment to you</p><ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li><li>MOstay. When you work as hard as our colleagues do, it s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li><li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li></ul><p>We re Fans. Are you?</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Join Nomuhub and Inspire Meaningful Travel Experiences At NomuHub, we believe travel has the power to connect people, create memories, and inspire new perspectives. We are looking for a creative, passionate, and results-driven Social Media Manager who can bring our stories to life and help grow our community across the GCC and beyond remotely. If you're passionate about content creation, storytelling, audience engagement, and digital trends, we'd love to hear from you.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>SOCIAL MEDIA MANAGER</b></p><p>Full-Time · Arabic Speaker · Remote</p><p><br></p><p><br></p><p><b>REQUIREMENTS</b></p><p>•Fluent in Arabic and English (written and spoken).</p><p>•Proven experience managing social media accounts and creating engaging content.</p><p>•Strong understanding of Instagram, TikTok, LinkedIn, and emerging social media trends.</p><p>•Excellent communication, copywriting, and storytelling skills.</p><p>•Experience creating and editing short-form video content.</p><p>•Creative mindset with a strong eye for branding, aesthetics, and audience engagement.</p><p>•Ability to work independently and manage multiple projects simultaneously.</p><p><br></p><p><b>KEY RESPONSIBILITIES</b></p><p><b>Manage &amp; Grow Social Media Channels</b></p><p>•Manage and grow Nomuhub's presence across Instagram, TikTok, LinkedIn, and other relevant platforms.</p><p>•Develop and execute social media strategies aligned with business and brand objectives.</p><p><br></p><p><b>Content Creation &amp; Storytelling</b></p><p>•Plan, create, and publish engaging content that resonates with our audience.</p><p>•Write compelling captions, social media copy, and storytelling content in both Arabic and English.</p><p>•Ensure content reflects Nomuhub's brand voice and values.</p><p><br></p><p><b>Video Production</b></p><p>•Create and edit short-form videos, reels, and social media content using CapCut or similar tools.</p><p>•Stay on top of social media trends and content formats to maximize reach and engagement.</p><p><br></p><p><b>Content Planning</b></p><p>•Develop and manage content calendars.</p><p>•Coordinate content publishing and scheduling across all platforms.</p><p><br></p><p><b>Community Management</b></p><p>•Engage with followers, respond to comments and messages, and foster meaningful interactions.</p><p>•Build and nurture an active and loyal online community.</p><p><br></p><p><b>Performance Monitoring</b></p><p>•Track social media metrics, audience insights, and campaign performance.</p><p>•Provide recommendations and implement improvements based on data and trends.</p><p><br></p><p><b>Campaign Execution</b></p><p>•Collaborate with partners, creators, and internal teams to create impactful campaigns and promotions.</p><p><br></p><p><br></p><p><b>BONUS SKILLS (Highly Preferred)</b></p><p>•Graphic design experience using Canva, Adobe Creative Suite, or similar tools.</p><p>•Experience managing paid social media advertising campaigns.</p><p>•Ability to create innovative campaign ideas and content strategies.</p><p>•Photography, videography, and content production experience.</p><p>•Experience managing social media accounts and campaigns targeting GCC audiences.</p><p>•Strong understanding of GCC culture, travel trends, customer behavior, and social media preferences.</p><p>•Passion for travel, tourism, lifestyle, community building, and storytelling.</p></div>

<p>Karwa Motors is seeking a highly motivated and experienced Omani Sales &amp; Marketing Manager to lead and expand the company s commercial activities within Oman and regional markets. The candidate will be responsible for driving sales growth, managing key customer relationships, identifying new business opportunities, and developing strategic marketing initiatives related to buses, trucks, specialty vehicles, and related mobility solutions. The ideal candidate should possess strong knowledge of the commercial vehicle sector, particularly buses and trucks, along with proven experience in government, semi-government, and private sector business development.</p><p><strong>Key Responsibilities</strong></p><p><strong>Sales &amp; Business Development</strong></p><ul><li>Develop and implement strategic sales plans to achieve company sales targets and business objectives.</li><li>Identify and pursue new business opportunities in government, defense, transportation, logistics, oil &amp; gas, and private sectors.</li><li>Lead commercial negotiations, tender submissions, and contract discussions with clients and partners.</li><li>Build and maintain strong relationships with key stakeholders, clients, distributors, and suppliers.</li><li>Monitor market trends, competitor activities, and customer requirements to support strategic decision-making.</li><li>Coordinate closely with production, engineering, after-sales, and finance departments to ensure successful project execution.</li></ul><p><strong>Marketing &amp; Brand Management</strong></p><ul><li>Develop and execute marketing strategies to strengthen the company s market presence and brand positioning.</li><li>Manage participation in exhibitions, conferences, and industry events locally and internationally.</li><li>Prepare marketing materials, presentations, product profiles, and promotional campaigns.</li><li>Enhance digital marketing presence and corporate communication activities.</li><li>Conduct market research and customer satisfaction analysis.</li></ul><p><strong>Team Management</strong></p><ul><li>Lead and supervise the sales and marketing team.</li><li>Set KPIs, monitor performance, and ensure achievement of departmental objectives.</li><li>Provide coaching, mentoring, and development plans for team members.</li></ul><p><strong>Reporting &amp; Strategy</strong></p><ul><li>Prepare periodic sales forecasts, pipeline reports, and market intelligence reports.</li><li>Support management in developing long-term business expansion strategies.</li><li>Contribute to pricing strategies, partnership development, and commercial planning.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Omani Nationality is mandatory.</li><li>Bachelor s Degree in Business Administration, Marketing, Engineering, or related field.</li><li>Minimum 10 years of experience in sales and marketing, preferably within buses, trucks, commercial vehicles, automotive, or industrial sectors.</li><li>Strong understanding of the GCC commercial vehicle market is preferred.</li><li>Experience in handling government tenders and strategic accounts.</li><li>Proven track record in achieving sales targets and business growth.</li><li>Strong negotiation and communication skills.</li><li>Leadership and team management capabilities.</li><li>Strategic thinking and commercial awareness.</li><li>Excellent presentation and relationship management skills.</li><li>Ability to work under pressure and manage multiple projects.</li><li>Strong analytical and reporting skills.</li><li>Fluency in English and Arabic is preferred.</li><li>Experience in bus manufacturing, truck sales, special vehicles, or mobility solutions.</li><li>Familiarity with government procurement processes in Oman and GCC countries.</li><li>Existing network within transportation, logistics, defense, or infrastructure sectors.</li></ul>

<p>Position Information Summary The After Sales Manager is responsible for leading and managing all after-sales operations for trucks and buses, ensuring high levels of customer satisfaction, service quality, and profitability. The role oversees workshop operations, spare parts availability, warranty administration, service contracts, and customer support while ensuring compliance with manufacturer standards and company policies.</p><p>Reporting To: Chief Executive Officer</p><p>Key Responsibilities</p><ul><li>Manage the overall after-sales business, including workshop, spare parts, warranty, and field service operations.</li><li>Develop and implement strategies to improve customer satisfaction, retention, and service revenue.</li><li>Ensure efficient workshop operations, including job planning, productivity, quality control, and timely vehicle delivery.</li><li>Monitor and improve key performance indicators (KPIs) such as workshop efficiency, technician productivity, first-time fix rate, and customer satisfaction.</li><li>Oversee spare parts inventory management to ensure optimum stock levels and parts availability.</li><li>Manage warranty claims, ensuring accurate documentation and timely submission in line with manufacturer requirements.</li><li>Build and maintain strong relationships with fleet customers and key accounts through regular visits and proactive support.</li><li>Lead, coach, and develop service advisors, workshop supervisors, technicians, and parts personnel.</li><li>Ensure compliance with health, safety, environmental, and quality standards.</li><li>Prepare annual budgets, monitor expenses, and achieve departmental profitability targets.</li><li>Analyze service performance reports and implement continuous improvement initiatives.</li><li>Coordinate with sales, technical support, and manufacturers on product issues, recalls, and service campaigns.</li><li>Ensure all service processes comply with manufacturer guidelines and company policies.</li><li>Handle customer complaints professionally and ensure timely resolution.</li><li>Identify opportunities to increase after-sales revenue through maintenance contracts, value-added services, and customer loyalty programs.</li></ul><p>Qualifications</p><ul><li>Bachelor s degree in mechanical engineering, Automotive Engineering with Business Administration, or a related field.</li><li>Professional certifications in automotive or commercial vehicle service management are an advantage.</li></ul><p>Experience</p><ul><li>Minimum 10 years of experience in commercial vehicle after-sales operations, including preparing budgets and P&amp;L management</li><li>Minimum 5 years in a managerial role within a truck and bus dealership or commercial vehicle manufacturer.</li><li>Experience in establishing and managing workshop operations, spare parts, warranty, and customer service.</li><li>Experience in Dealer and Service Partner Management</li></ul><p>Required Skills</p><ul><li>Strong leadership and team management skills.</li><li>Excellent knowledge of truck and bus maintenance, diagnostics, and repair processes.</li><li>Understanding of dealer management systems (DMS), ERP systems, and workshop management software.</li><li>Strong financial and budget management skills.</li><li>Excellent customer relationship and conflict resolution abilities.</li><li>Analytical and problem-solving skills.</li><li>Effective communication and negotiation skills.</li><li>Ability to work under pressure and achieve performance targets.</li><li>Proficiency in Microsoft Office applications.</li></ul><p>Key Performance Indicators (KPIs)</p><ul><li>Customer Satisfaction Index (CSI)</li><li>Workshop productivity and efficiency</li><li>Technician utilization rate</li><li>First-time fix rate</li><li>Service revenue growth</li><li>Spare parts sales growth</li><li>Warranty claim accuracy and recovery</li><li>Vehicle turnaround time</li><li>Customer retention rate</li><li>Department profitability</li><li>Health and safety compliance</li></ul><p>Technical Competencies</p><ul><li>Commercial Vehicle Diagnostics</li><li>Workshop Operations</li><li>Fleet Maintenance</li><li>Warehouse &amp; Inventory Management</li><li>ERP Systems (SAP/Odoo)</li><li>Warranty Systems</li><li>Technical Reporting</li><li>Root Cause Analysis</li><li>Preventive Maintenance Planning</li><li>KPI Dashboard Development</li><li>Budgeting &amp; Financial Analysis</li><li>Contract &amp; SLA Management</li><li>Government Tender Support</li></ul><p>Language Requirements</p><ul><li>Fluent English (Mandatory) verbal and written.</li><li>Arabic (Mandatory) conversational and business communication with customers, government entities, and service partners.</li></ul><p>Other Requirements</p><ul><li>Middle East /Oman Driving License.</li><li>Willingness to travel extensively across the Sultanate of Oman and Middle east.</li><li>Ability to support customers personally during emergency breakdowns and critical fleet operations.</li><li>Strong understanding of Government procurement processes and public-sector customer expectations.</li></ul><p>Reporting Line</p><ul><li>Reports to: CEO / Dealer Principal / Aftersales Director</li><li>Direct Reports: Workshop Manager/Supervisor Service Advisors Parts Manager Warranty Administrator Field Service Team Technicians (directly or through supervisors)</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in mechanical engineering, Automotive Engineering with Business Administration, or a related field. Professional certifications in automotive or commercial vehicle service management are an advantage. Minimum 10 years of experience in commercial vehicle after-sales operations, including preparing budgets and P&amp;L management. Minimum 5 years in a managerial role within a truck and bus dealership or commercial vehicle manufacturer. Experience in establishing and managing workshop operations, spare parts, warranty, and customer service. Experience in Dealer and Service Partner Management. Strong leadership and team management skills. Excellent knowledge of truck and bus maintenance, diagnostics, and repair processes. Understanding of dealer management systems (DMS), ERP systems, and workshop management software. Strong financial and budget management skills. Excellent customer relationship and conflict resolution abilities. Analytical and problem-solving skills. Effective communication and negotiation skills. Ability to work under pressure and achieve performance targets. Proficiency in Microsoft Office applications. Middle East /Oman Driving License. Willingness to travel extensively across the Sultanate of Oman and Middle east. Ability to support customers personally during emergency breakdowns and critical fleet operations. Strong understanding of Government procurement processes and public-sector customer expectations.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><br></p><p><b>Role overview</b></p><p>Given our exciting and progressive growth plans, we are looking for an exceptional Account Manager to come and join our global business. Reporting directly to the Account Manager Team Lead, you will be accountable for building relationships and driving monetisation of the Fresha platform. This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge, and wants to make an impact. To foster a collaborative environment that thrives on face-to-face interactions and teamwork all Fresha employees work from the office five days per week.</p><p>* Arabic speaking is a mandatory requirement</p><p>What you will be doing:</p><p>KPIs - Accountable for meeting key performance indicators on monetisation, retention, and revenue growth by proactively engaging with and educating our Partners on the value of the Fresha platform</p><p>Upselling - Effectively analyse reports and execute plans to upsell and increase monetised revenue generated from existing accounts</p><p>Engagement - Ensure strong Partner Experience by building meaningful relationships by attending online video meetings with your accounts</p><p>Consistency - Administer a consistent contact strategy across your Portfolio to keep Partners engaged and reduce churnThis list is not exhaustive and there may be other activities you are required to deliver.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><h2>What we are looking for:</h2><ul><li>Languages - Fluent in Arabic + English</li><li>Commercial Growth - Demonstrable experience in effectively managing and driving commercial growth in large account bases, ideally in the SaaS industry</li><li>Experience - 1-2 years experience as an SDR and 1-2 years experience as a revenue generating account manager</li><li>Motivation - Shown to be commercially motivated with an ability to adapt and achieve targets</li><li>Initiative - Self-starter and proactive approach</li><li>Adaptability - Comfortable working in a fast-paced and changing environment</li><li>SMB - Experience selling into SMB</li><li>Communication - Excellent communication and listening skills</li><li>Planning Skills - Excellent time management</li><li>Work Ethic - High work ethic</li><li>Creative Thinking - Problem-solving mindset</li></ul><p>At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.</p>