Manager Jobs in Oman
277 Jobs Found
<p><h4>Pressure pumping sales manager - Oman</h4>
<p>Do you enjoy building relationships and managing multiple service offerings for your clients?<br>
Would you like the opportunity to work in a dynamic role responsible for sales growth?<br>
Join our collaborative sales team.</p>
<p>We are the leader in well construction and production enhancement. Our innovative physical and digital solutions improve efficiency, ROI, and maximize reservoir value.</p>
<h4>Partner with the best</h4>
<p>As a pressure pumping sales manager, you'll be involved in planning and executing the overall sales strategy for Oman. In a high-impact, exciting environment, you'll work with multiple product lines within the segment. As a trusted leader, you’ll deliver successful outcomes for customers through innovation, strategic solutions, relationships, and sound business acumen.</p>
<h4>As a pressure pumping sales manager, you will be responsible for:</h4>
<ul>
<li>Within a geographic area responsible for selling product(s), services, parts, solutions, or projects.</li>
<li>Handling products and systems requiring thorough technical knowledge and knowledge of the environment where the products and systems will be used. Sales processes require technical analysis and adaptation to client conditions.</li>
<li>Managing complex sales processes requiring involvement of many stakeholders both at the client side and internally. Technical, economical, logistical, and financial aspects are involved in creating a proposal.</li>
<li>Handling important clients for a product line.</li>
<li>Cooperating with technical colleagues to answer customer requests and discuss local conditions.</li>
<li>Department is involved in large NOC and IOC sales and long term contracts.</li>
<li>Handling country or large territory.</li>
<li>Representing Baker Hughes and ensuring the highest level of account management for major accounts within your area, across several service lines.</li>
</ul>
<h4>Fuel your passion</h4>
<p>To be successful in this role you will excel in the following areas:</p>
<ul>
<li>Have a bachelor's degree in engineering.</li>
<li>Minimum of 10 years experience in oilfield services, specializing in pressure pumping service lines such as cementing, coiled tubing, production enhancement, and downhole tools.</li>
<li>Have a minimum of 5 years of experience in sales as a sales leader and primary customer contact for major NOC or IOC accounts, with demonstrated ability to manage long term contracts, technology introductions, unplanned sales, and overall management of project team execution for a major account.</li>
<li>Operational, technical, sales expertise in coiled tubing interventions, production enhancement, and cementing technologies, with demonstrated ability to improve offerings, deploy leading technology, and create commercial pathways to execute contractually.</li>
<li>Experience in delivering multi-year (100M USD+) tenders, and working closely with operations and project management teams to optimize delivery to the client.</li>
</ul>
<h4>Work in a way that works for you</h4>
<p>We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:<br>
Talk to us about your desired flexible working options when you apply.</p>
<h4>Working with us</h4>
<p>Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.</p>
<h4>Working for you</h4>
<p>Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:</p>
<ul>
<li>Contemporary work-life balance policies and wellbeing activities.</li>
<li>Comprehensive private medical care options.</li>
<li>Safety net of life insurance and programs.</li>
<li>Tailored financial programs.</li>
<li>Additional elected or voluntary benefits.</li>
</ul>
<p>The Baker Hughes internal title for this role is: Sales Advisor - Sales.</p>
<h4>About us</h4>
<p>We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner, and more efficient for</p><p></p>
<p><h4>Pressure pumping sales manager - Oman</h4>
<p>Do you enjoy building relationships and managing multiple service offerings for your clients?<br>
Would you like the opportunity to work in a dynamic role responsible for sales growth?<br>
Join our collaborative sales team.</p>
<p>We are the leader in well construction and production enhancement. Our innovative physical and digital solutions improve efficiency, ROI, and maximize reservoir value.</p>
<h4>Partner with the best</h4>
<p>As a pressure pumping sales manager, you'll be involved in planning and executing the overall sales strategy for Oman. In a high-impact, exciting environment, you'll work with multiple product lines within the segment. As a trusted leader, you’ll deliver successful outcomes for customers through innovation, strategic solutions, relationships, and sound business acumen.</p>
<h4>As a pressure pumping sales manager, you will be responsible for:</h4>
<ul>
<li>Within a geographic area responsible for selling product(s), services, parts, solutions, or projects.</li>
<li>Handling products and systems requiring thorough technical knowledge and knowledge of the environment where the products and systems will be used. Sales processes require technical analysis and adaptation to client conditions.</li>
<li>Managing complex sales processes requiring involvement of many stakeholders both at the client side and internally. Technical, economical, logistical, and financial aspects are involved in creating a proposal.</li>
<li>Handling important clients for a product line.</li>
<li>Cooperating with technical colleagues to answer customer requests and discuss local conditions.</li>
<li>Department is involved in large NOC and IOC sales and long term contracts.</li>
<li>Handling country or large territory.</li>
<li>Representing Baker Hughes and ensuring the highest level of account management for major accounts within your area, across several service lines.</li>
</ul>
<h4>Fuel your passion</h4>
<p>To be successful in this role you will excel in the following areas:</p>
<ul>
<li>Have a bachelor's degree in engineering.</li>
<li>Minimum of 10 years experience in oilfield services, specializing in pressure pumping service lines such as cementing, coiled tubing, production enhancement, and downhole tools.</li>
<li>Have a minimum of 5 years of experience in sales as a sales leader and primary customer contact for major NOC or IOC accounts, with demonstrated ability to manage long term contracts, technology introductions, unplanned sales, and overall management of project team execution for a major account.</li>
<li>Operational, technical, sales expertise in coiled tubing interventions, production enhancement, and cementing technologies, with demonstrated ability to improve offerings, deploy leading technology, and create commercial pathways to execute contractually.</li>
<li>Experience in delivering multi-year (100M USD+) tenders, and working closely with operations and project management teams to optimize delivery to the client.</li>
</ul>
<h4>Work in a way that works for you</h4>
<p>We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:<br>
Talk to us about your desired flexible working options when you apply.</p>
<h4>Working with us</h4>
<p>Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.</p>
<h4>Working for you</h4>
<p>Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:</p>
<ul>
<li>Contemporary work-life balance policies and wellbeing activities.</li>
<li>Comprehensive private medical care options.</li>
<li>Safety net of life insurance and programs.</li>
<li>Tailored financial programs.</li>
<li>Additional elected or voluntary benefits.</li>
</ul>
<p>The Baker Hughes internal title for this role is: Sales Advisor - Sales.</p>
<h4>About us</h4>
<p>We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner, and more efficient for</p><p></p>
<p><h4>Position summary</h4>
<p><strong>Location:</strong> Muscat</p>
<h4>About Deloitte</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<h4>Our purpose</h4>
<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li>Lead the way</li>
<li>Serve with integrity</li>
<li>Take care of each other</li>
<li>Foster inclusion</li>
<li>Collaborate for measurable impact</li>
</ul>
<h4>Audit & assurance | Manager</h4>
<p>During your tenure as a Manager in Audit & Assurance, you will demonstrate and develop your capabilities in the following areas:</p>
<ul>
<li>Builds trust and credibility by focusing on how to meet multiple stakeholder needs whilst providing constructive challenge on engagement issues.</li>
<li>Reviews documentation of flows of transactions and tests of relevant controls early in the audit cycle to allow for timely assessment of the planned audit approach and the entity's control environment.</li>
<li>Suggests mitigating testing when controls are found to be ineffective, without always having to consult with the senior manager or partner. Applies professional skepticism to consider the broader impact (e.g., fraud risks, communication with those charged with governance) on our audit when significant controls are found to be ineffective or other conditions may indicate possible misstatements.</li>
<li>Recognizes opportunities to add value, extend knowledge, increase impact and to provide exceptional stakeholder value through drawing expertise from across the firm and integrating specialists where appropriate as part of the core audit engagement team.</li>
<li>Actively participates in the group risk assessment scoping of work to be performed by component auditors. Prepares and reviews referral instructions on a timely basis that clearly set up the group auditor's expectations and evaluates responses from component auditors.</li>
<li>Runs file check regularly throughout the audit, checks all points have been cleared at the end of each audit and chooses an appropriate file structure for each engagement, including group engagements.</li>
<li>Engages early with scheduling and the extended engagement team. Clearly communicates expectations regarding responsibilities and deadlines to all members of the engagement team.</li>
<li>Communicates the project plan and any entity-related dependencies with the entity's management team so that they are aware, at the beginning of the audit, of any repercussions (e.g., deadlines, fees) due to deviations from this plan. Reconfirms their understanding with the entity's management team in advance of key deadlines.</li>
<li>Performs reviews with professional skepticism considering whether the results of testing sufficiently assess, test and objectively challenge the appropriateness and reliability of the assumptions and data used to support management's assertions.</li>
<li>Compliance with auditing and accounting standards, relevant laws and regulations (including specific local laws and regulations), ethical standards, independence requirements and the audit firm's quality control procedures.</li>
</ul>
<h4>Leadership capabilities</h4>
<ul>
<li>Builds own understanding of our purpose and values; explores opportunities for impact.</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li>
<li>Actively focuses on developing effective communication and relationship-building skills.</li>
<li>Understands how their daily work contributes to the priorities of the team and the business.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Minimum 6+ years of experience in public accounting, auditing, audit management, budget, business plan, business strategy, preferably with Big 4 audit firms.</li>
<li>Degree in accounting or related field.</li>
<li>Extensive knowledge of best practice reporting and international financial reporting standards. Able to ensure that the applicable accounting and auditing standards have been consistently applied and obtains appropriate evidence to support the assessment that the financial statements have been prepared in accordance with the applicable financial reporting framework.</li>
<li>Ability to develop one's own knowledge and the knowledge of others as it relates to Deloitte's tools and audit methodology and the applicable professional accounting and auditing standards through both formal learning and on-the-job training.</li>
<li>Ability to thoroughly review audit documentation for completeness, accuracy and adequacy while ensuring timely archiving of work papers.</li>
<li>International accounting qualification is required: CA, ACCA, or CPA.</li>
<li>Fluent in English (reading, speaking, and writing).</li>
<li>Preference will be given only to bilingual candidates (Arabic/English).</li>
</ul>
<p>For further information and to apply, please visit our website via the “Apply” button below.</p></p><p></p>
<p><h4>Position summary</h4>
<p><strong>Location:</strong> Muscat</p>
<h4>About Deloitte</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<h4>Our purpose</h4>
<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li>Lead the way</li>
<li>Serve with integrity</li>
<li>Take care of each other</li>
<li>Foster inclusion</li>
<li>Collaborate for measurable impact</li>
</ul>
<h4>Audit & assurance | Manager</h4>
<p>During your tenure as a Manager in Audit & Assurance, you will demonstrate and develop your capabilities in the following areas:</p>
<ul>
<li>Builds trust and credibility by focusing on how to meet multiple stakeholder needs whilst providing constructive challenge on engagement issues.</li>
<li>Reviews documentation of flows of transactions and tests of relevant controls early in the audit cycle to allow for timely assessment of the planned audit approach and the entity's control environment.</li>
<li>Suggests mitigating testing when controls are found to be ineffective, without always having to consult with the senior manager or partner. Applies professional skepticism to consider the broader impact (e.g., fraud risks, communication with those charged with governance) on our audit when significant controls are found to be ineffective or other conditions may indicate possible misstatements.</li>
<li>Recognizes opportunities to add value, extend knowledge, increase impact and to provide exceptional stakeholder value through drawing expertise from across the firm and integrating specialists where appropriate as part of the core audit engagement team.</li>
<li>Actively participates in the group risk assessment scoping of work to be performed by component auditors. Prepares and reviews referral instructions on a timely basis that clearly set up the group auditor's expectations and evaluates responses from component auditors.</li>
<li>Runs file check regularly throughout the audit, checks all points have been cleared at the end of each audit and chooses an appropriate file structure for each engagement, including group engagements.</li>
<li>Engages early with scheduling and the extended engagement team. Clearly communicates expectations regarding responsibilities and deadlines to all members of the engagement team.</li>
<li>Communicates the project plan and any entity-related dependencies with the entity's management team so that they are aware, at the beginning of the audit, of any repercussions (e.g., deadlines, fees) due to deviations from this plan. Reconfirms their understanding with the entity's management team in advance of key deadlines.</li>
<li>Performs reviews with professional skepticism considering whether the results of testing sufficiently assess, test and objectively challenge the appropriateness and reliability of the assumptions and data used to support management's assertions.</li>
<li>Compliance with auditing and accounting standards, relevant laws and regulations (including specific local laws and regulations), ethical standards, independence requirements and the audit firm's quality control procedures.</li>
</ul>
<h4>Leadership capabilities</h4>
<ul>
<li>Builds own understanding of our purpose and values; explores opportunities for impact.</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li>
<li>Actively focuses on developing effective communication and relationship-building skills.</li>
<li>Understands how their daily work contributes to the priorities of the team and the business.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Minimum 6+ years of experience in public accounting, auditing, audit management, budget, business plan, business strategy, preferably with Big 4 audit firms.</li>
<li>Degree in accounting or related field.</li>
<li>Extensive knowledge of best practice reporting and international financial reporting standards. Able to ensure that the applicable accounting and auditing standards have been consistently applied and obtains appropriate evidence to support the assessment that the financial statements have been prepared in accordance with the applicable financial reporting framework.</li>
<li>Ability to develop one's own knowledge and the knowledge of others as it relates to Deloitte's tools and audit methodology and the applicable professional accounting and auditing standards through both formal learning and on-the-job training.</li>
<li>Ability to thoroughly review audit documentation for completeness, accuracy and adequacy while ensuring timely archiving of work papers.</li>
<li>International accounting qualification is required: CA, ACCA, or CPA.</li>
<li>Fluent in English (reading, speaking, and writing).</li>
<li>Preference will be given only to bilingual candidates (Arabic/English).</li>
</ul>
<p>For further information and to apply, please visit our website via the “Apply” button below.</p></p><p></p>
<p><h4>Job identification</h4>
<p>33870</p>
<h4>Job category</h4>
<p>Enabling & support</p>
<h4>Posting date</h4>
<p>04/22/2026 11:36 AM</p>
<h4>Locations</h4>
<p>Al Ghobra Muscat OM</p>
<h4>Apply before</h4>
<p>06/30/2026 11:36 AM</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>
<p><h4>Job identification</h4>
<p>33870</p>
<h4>Job category</h4>
<p>Enabling & support</p>
<h4>Posting date</h4>
<p>04/22/2026 11:36 AM</p>
<h4>Locations</h4>
<p>Al Ghobra Muscat OM</p>
<h4>Apply before</h4>
<p>06/30/2026 11:36 AM</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>
<p><h4>Job identification</h4>
<p>33810</p>
<h4>Job category</h4>
<p>Enabling & support</p>
<h4>Posting date</h4>
<p>04/25/2026 11:20 AM</p>
<h4>Locations</h4>
<p>Al Ghobra Muscat OM</p>
<h4>Apply before</h4>
<p>05/31/2026 11:20 AM</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>
<p><h4>Job identification</h4>
<p>33810</p>
<h4>Job category</h4>
<p>Enabling & support</p>
<h4>Posting date</h4>
<p>04/25/2026 11:20 AM</p>
<h4>Locations</h4>
<p>Al Ghobra Muscat OM</p>
<h4>Apply before</h4>
<p>05/31/2026 11:20 AM</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>
<p><h4>Position objective:</h4>
<p>The objective of the Cluster Manager role is to oversee the operations and financial performance of a smaller group of retail stores for a particular brand within a designated area in a country. This includes driving sales growth, ensuring exceptional customer service, managing and developing store teams, and maintaining compliance with company standards. The role requires market analysis, financial oversight, and effective communication with the Area Sales Manager and brand teams to optimize store performance, manage inventory, and execute promotional and marketing campaigns in stores to achieve business objectives.</p>
<h4>Key responsibility:</h4>
<strong>Operations management</strong><br>
<ul>
<li>Oversee the daily operations of a smaller group of retail stores within a designated area for a specific brand, ensuring smooth and efficient functioning.</li>
<li>Audit store operations and facilities regularly to ensure compliance with company standards, policies, and procedures, focusing on productivity, efficiency, safety, and security.</li>
<li>Direct the opening of new stores within the cluster by coordinating resources such as staff, merchandise, and logistics; manage the closing of existing stores as necessary.</li>
<li>Adhere to and enforce company SOPs, policies, procedures, and loss prevention audit guidelines in all assigned stores. Implement corrective actions to address any non-compliance issues.</li>
<li>Oversee the implementation and consistent execution of visual merchandising guidelines across all stores in the cluster.</li>
</ul>
<strong>Sales & financial management</strong><br>
<ul>
<li>Monitor and analyze sales performance by comparing actual sales against weekly targets, previous year’s performance, and projections. Take corrective actions in coordination with other departments.</li>
<li>Set sales targets for stores within the cluster to maximize profitability, taking into account market conditions and store-specific factors.</li>
<li>Review and monitor stock level reports, coordinating with the brand team to ensure optimal inventory levels are maintained.</li>
<li>Monitor inventory movement and take necessary actions to minimize shrinkage and optimize stock turnover.</li>
</ul>
<strong>Customer experience</strong><br>
<ul>
<li>Ensure exceptional customer service across all stores by coaching store teams and setting high service standards.</li>
<li>Maintain and enhance the standards of customer service within the cluster, regularly assessing and improving the customer experience.</li>
<li>Address customer inquiries and concerns promptly, striving to exceed customer expectations.</li>
</ul>
<strong>Team management & development</strong><br>
<ul>
<li>Recruit, train, and develop staff on sales techniques, customer service, teamwork, and brand-specific requirements.</li>
<li>Evaluate the performance of store employees annually, promoting open communication through regular coaching and motivation.</li>
<li>Schedule and conduct regular staff meetings to communicate goals, performance expectations, and provide constructive feedback.</li>
<li>Monitor and manage staff scheduling and leave approvals for store managers, ensuring adequate coverage and efficient operation.</li>
</ul>
<strong>Market analysis & strategy</strong><br>
<ul>
<li>Utilize market insights to identify opportunities for growth and adapt store strategies accordingly within the cluster.</li>
<li>Stay informed about market trends, consumer behavior, and competitor activities specific to the assigned brand and area.</li>
</ul>
<strong>Communication & reporting</strong><br>
<ul>
<li>Communicate business drivers, merchandise issues, and other relevant information to the Area Sales Manager, Retail Operations Manager, and other key stakeholders.</li>
<li>Prepare and present regular reports on store performance, including successes, challenges, and recommendations for improvement.</li>
</ul>
<h4>Desired experience:</h4>
<p>The ideal candidate should have 4-5 years of experience in retail management, with at least 2-3 years in a multi-store management role, such as multi-unit store manager. Proven track record of successfully overseeing multiple retail stores, particularly in the fashion or related industries.</p></p><p></p>
<p><h4>Position objective:</h4>
<p>The objective of the Cluster Manager role is to oversee the operations and financial performance of a smaller group of retail stores for a particular brand within a designated area in a country. This includes driving sales growth, ensuring exceptional customer service, managing and developing store teams, and maintaining compliance with company standards. The role requires market analysis, financial oversight, and effective communication with the Area Sales Manager and brand teams to optimize store performance, manage inventory, and execute promotional and marketing campaigns in stores to achieve business objectives.</p>
<h4>Key responsibility:</h4>
<strong>Operations management</strong><br>
<ul>
<li>Oversee the daily operations of a smaller group of retail stores within a designated area for a specific brand, ensuring smooth and efficient functioning.</li>
<li>Audit store operations and facilities regularly to ensure compliance with company standards, policies, and procedures, focusing on productivity, efficiency, safety, and security.</li>
<li>Direct the opening of new stores within the cluster by coordinating resources such as staff, merchandise, and logistics; manage the closing of existing stores as necessary.</li>
<li>Adhere to and enforce company SOPs, policies, procedures, and loss prevention audit guidelines in all assigned stores. Implement corrective actions to address any non-compliance issues.</li>
<li>Oversee the implementation and consistent execution of visual merchandising guidelines across all stores in the cluster.</li>
</ul>
<strong>Sales & financial management</strong><br>
<ul>
<li>Monitor and analyze sales performance by comparing actual sales against weekly targets, previous year’s performance, and projections. Take corrective actions in coordination with other departments.</li>
<li>Set sales targets for stores within the cluster to maximize profitability, taking into account market conditions and store-specific factors.</li>
<li>Review and monitor stock level reports, coordinating with the brand team to ensure optimal inventory levels are maintained.</li>
<li>Monitor inventory movement and take necessary actions to minimize shrinkage and optimize stock turnover.</li>
</ul>
<strong>Customer experience</strong><br>
<ul>
<li>Ensure exceptional customer service across all stores by coaching store teams and setting high service standards.</li>
<li>Maintain and enhance the standards of customer service within the cluster, regularly assessing and improving the customer experience.</li>
<li>Address customer inquiries and concerns promptly, striving to exceed customer expectations.</li>
</ul>
<strong>Team management & development</strong><br>
<ul>
<li>Recruit, train, and develop staff on sales techniques, customer service, teamwork, and brand-specific requirements.</li>
<li>Evaluate the performance of store employees annually, promoting open communication through regular coaching and motivation.</li>
<li>Schedule and conduct regular staff meetings to communicate goals, performance expectations, and provide constructive feedback.</li>
<li>Monitor and manage staff scheduling and leave approvals for store managers, ensuring adequate coverage and efficient operation.</li>
</ul>
<strong>Market analysis & strategy</strong><br>
<ul>
<li>Utilize market insights to identify opportunities for growth and adapt store strategies accordingly within the cluster.</li>
<li>Stay informed about market trends, consumer behavior, and competitor activities specific to the assigned brand and area.</li>
</ul>
<strong>Communication & reporting</strong><br>
<ul>
<li>Communicate business drivers, merchandise issues, and other relevant information to the Area Sales Manager, Retail Operations Manager, and other key stakeholders.</li>
<li>Prepare and present regular reports on store performance, including successes, challenges, and recommendations for improvement.</li>
</ul>
<h4>Desired experience:</h4>
<p>The ideal candidate should have 4-5 years of experience in retail management, with at least 2-3 years in a multi-store management role, such as multi-unit store manager. Proven track record of successfully overseeing multiple retail stores, particularly in the fashion or related industries.</p></p><p></p>
<p><h4>Job summary</h4>
<p>Responsible for verifying that operations are in compliance with hygiene and food safety standards. Advises on proper food handling practices and provides food hygiene training for all new hires and trainees. Identifies key areas of risk in various food operations and takes preemptive remedial action. Provides technical advice on product labeling issues for fulfilling government requirements.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 2 years experience in the food and beverage, culinary, or related professional area. OR</li>
<li>2-year degree from an accredited</p><p></p>
<p><h4>Job summary</h4>
<p>Responsible for verifying that operations are in compliance with hygiene and food safety standards. Advises on proper food handling practices and provides food hygiene training for all new hires and trainees. Identifies key areas of risk in various food operations and takes preemptive remedial action. Provides technical advice on product labeling issues for fulfilling government requirements.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 2 years experience in the food and beverage, culinary, or related professional area. OR</li>
<li>2-year degree from an accredited</p><p></p>
<p><h4>Job summary</h4>
<p>The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the quality function and builds support for change.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major</li>
<li>3 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing quality assurance goals</strong></p>
<ul>
<li>Coaches managers on adopting the Total Quality Management leadership style.</li>
<li>Conducts monthly audit to ensure compliance with company and brand standards.</li>
<li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li>
<li>Directs property quality efforts to address critical customer requirements.</li>
<li>Assists with regional and/or company-wide implementation of company best practices.</li>
<li>Facilitates process improvement teams, assuring use of systematic processes, and improvement is achievable and measurable.</li>
</ul>
<p><strong>Managing quality tools</strong></p>
<ul>
<li>Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.</li>
<li>Uses data collection methods to compile, display, track, and analyze defect trends.</li>
<li>Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.</li>
<li>Analyzes issues and identifies trends.</li>
</ul>
<p><strong>Managing the guest experience</strong></p>
<ul>
<li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li>
<li>Responds to and handles guest problems and complaints.</li>
<li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li>
<li>Models service behaviors that meet or exceed guest expectations.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p>1. Operational Excellence
• Ensure consistent execution of operations, product delivery, and customer service standards.
• Monitor key business performance indicators and identify opportunities for improvement.
• Drive operational efficiency and achievement of company targets.
2. Profitability & Financial Performance
• Achieve budgeted and forecasted profit targets through effective cost control.
• Monitor sales and financial performance across assigned locations.
• Take corrective actions to improve profitability and business results.
3. Business Strategy & Operations
• Set clear objectives and performance goals for all stores within the area.
• Oversee daily operations and maximize productivity and efficiency.
• Identify operational challenges and implement effective solutions.
• Prepare and submit regular performance reports to senior management.
4. Customer Experience
• Maintain and enhance customer service standards.
• Ensure a consistently superior customer experience across all stores.
• Monitor customer feedback and resolve complaints promptly and professionally.
5. People Management & Team Development
• Lead by example and promote a positive, results-driven culture.
• Coach, support, and develop store managers and leadership teams.
• Empower employees to take ownership of customer service excellence.
• Support recruitment, onboarding, training, and succession planning.
• Build a skilled, motivated, and high-performing workforce.
6. Health, Safety & Compliance
• Ensure compliance with health, hygiene, and safety standards.
• Maintain adherence to company policies, procedures, and operational guidelines.
• Conduct regular audits and ensure corrective actions are implemented.
7. Marketing & Menu Launches
• Execute local store marketing initiatives to drive sales and brand awareness.
• Coordinate and oversee successful menu launches across assigned locations.
• Ensure operational readiness and compliance during new product introductions.</p><p>We are seeking an experienced, highly driven, and commercially focused Area Manager to lead and oversee multiple restaurant locations. The ideal candidate must have a proven track record in Casual Dining Restaurant operations, strong leadership capabilities, and the ability to drive sales growth, operational excellence, profitability, and exceptional guest experiences across all assigned outlets.
Education:
• Bachelor's Degree in Business Administration, Hotel & Hospitality Management, Operations Management, or a related field.
Experience:
• Current designation must be Area Manager overseeing multiple restaurant outlets.
• Minimum 5 years of experience in an Area Manager / Multi-Unit Manager role.
• Minimum 7 years of progressive experience in Casual Dining Restaurant Operations.
• Candidates with experience outside the Casual Dining Restaurant sector will not be considered.
• Hands-on experience with ERP systems, restaurant management platforms, and business analytics tools.
• Demonstrated success in achieving and exceeding sales, operational, customer service, and profitability targets.
Key Skills & Competencies:
• Proven ability to lead, inspire, and develop high-performing restaurant management teams.
• Strong commercial and financial acumen with expertise in budgeting, P&L management, cost control, and revenue optimization.
• Excellent leadership, coaching, and performance management skills.
• Strong analytical mindset with the ability to interpret KPIs and drive business improvements.
• Exceptional problem-solving and decision-making capabilities in fast-paced operational environments.
• Excellent communication, stakeholder management, and interpersonal skills.
• Ability to effectively manage multiple locations while maintaining consistent operational standards.
• Strong understanding of guest experience, service excellence, and brand standards.
• Strategic thinker with a hands-on approach to execution and continuous improvement.
• Highly organized, results-oriented, and capable of delivering under pressure.
Preferred Candidate Profile:
• Currently managing multiple outlets within a recognized Casual Dining Restaurant brand.
• Demonstrated success in improving sales performance, operational efficiency, guest satisfaction, and profitability.
• Passionate about people development, operational excellence, and delivering outstanding business results.</p>
<p><h4>Job summary</h4>
<p>The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the quality function and builds support for change.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major</li>
<li>3 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing quality assurance goals</strong></p>
<ul>
<li>Coaches managers on adopting the Total Quality Management leadership style.</li>
<li>Conducts monthly audit to ensure compliance with company and brand standards.</li>
<li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li>
<li>Directs property quality efforts to address critical customer requirements.</li>
<li>Assists with regional and/or company-wide implementation of company best practices.</li>
<li>Facilitates process improvement teams, assuring use of systematic processes, and improvement is achievable and measurable.</li>
</ul>
<p><strong>Managing quality tools</strong></p>
<ul>
<li>Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.</li>
<li>Uses data collection methods to compile, display, track, and analyze defect trends.</li>
<li>Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.</li>
<li>Analyzes issues and identifies trends.</li>
</ul>
<p><strong>Managing the guest experience</strong></p>
<ul>
<li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li>
<li>Responds to and handles guest problems and complaints.</li>
<li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li>
<li>Models service behaviors that meet or exceed guest expectations.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p>1. Operational Excellence
• Ensure consistent execution of operations, product delivery, and customer service standards.
• Monitor key business performance indicators and identify opportunities for improvement.
• Drive operational efficiency and achievement of company targets.
2. Profitability & Financial Performance
• Achieve budgeted and forecasted profit targets through effective cost control.
• Monitor sales and financial performance across assigned locations.
• Take corrective actions to improve profitability and business results.
3. Business Strategy & Operations
• Set clear objectives and performance goals for all stores within the area.
• Oversee daily operations and maximize productivity and efficiency.
• Identify operational challenges and implement effective solutions.
• Prepare and submit regular performance reports to senior management.
4. Customer Experience
• Maintain and enhance customer service standards.
• Ensure a consistently superior customer experience across all stores.
• Monitor customer feedback and resolve complaints promptly and professionally.
5. People Management & Team Development
• Lead by example and promote a positive, results-driven culture.
• Coach, support, and develop store managers and leadership teams.
• Empower employees to take ownership of customer service excellence.
• Support recruitment, onboarding, training, and succession planning.
• Build a skilled, motivated, and high-performing workforce.
6. Health, Safety & Compliance
• Ensure compliance with health, hygiene, and safety standards.
• Maintain adherence to company policies, procedures, and operational guidelines.
• Conduct regular audits and ensure corrective actions are implemented.
7. Marketing & Menu Launches
• Execute local store marketing initiatives to drive sales and brand awareness.
• Coordinate and oversee successful menu launches across assigned locations.
• Ensure operational readiness and compliance during new product introductions.</p><p>We are seeking an experienced, highly driven, and commercially focused Area Manager to lead and oversee multiple restaurant locations. The ideal candidate must have a proven track record in Casual Dining Restaurant operations, strong leadership capabilities, and the ability to drive sales growth, operational excellence, profitability, and exceptional guest experiences across all assigned outlets.
Education:
• Bachelor's Degree in Business Administration, Hotel & Hospitality Management, Operations Management, or a related field.
Experience:
• Current designation must be Area Manager overseeing multiple restaurant outlets.
• Minimum 5 years of experience in an Area Manager / Multi-Unit Manager role.
• Minimum 7 years of progressive experience in Casual Dining Restaurant Operations.
• Candidates with experience outside the Casual Dining Restaurant sector will not be considered.
• Hands-on experience with ERP systems, restaurant management platforms, and business analytics tools.
• Demonstrated success in achieving and exceeding sales, operational, customer service, and profitability targets.
Key Skills & Competencies:
• Proven ability to lead, inspire, and develop high-performing restaurant management teams.
• Strong commercial and financial acumen with expertise in budgeting, P&L management, cost control, and revenue optimization.
• Excellent leadership, coaching, and performance management skills.
• Strong analytical mindset with the ability to interpret KPIs and drive business improvements.
• Exceptional problem-solving and decision-making capabilities in fast-paced operational environments.
• Excellent communication, stakeholder management, and interpersonal skills.
• Ability to effectively manage multiple locations while maintaining consistent operational standards.
• Strong understanding of guest experience, service excellence, and brand standards.
• Strategic thinker with a hands-on approach to execution and continuous improvement.
• Highly organized, results-oriented, and capable of delivering under pressure.
Preferred Candidate Profile:
• Currently managing multiple outlets within a recognized Casual Dining Restaurant brand.
• Demonstrated success in improving sales performance, operational efficiency, guest satisfaction, and profitability.
• Passionate about people development, operational excellence, and delivering outstanding business results.</p>
<p>Monitor daily cash flow and fund requirements. Manage liquidity and optimize working capital. Review and monitor monthly bank reconciliation statements. Prepare and maintain loan schedules and related documentation. Analyze bank charges and recommend cost-saving initiatives. Support annual financial closing and external audit activities. Prepare MIS reports for management. Handle Letters of Credit (LC), Local Documents (LD), and other banking instruments. Process and monitor vendor and operational payments. Coordinate with banks regarding credit facilities, banking limits, and treasury matters. Build and maintain strong relationships with financial institutions and internal stakeholders.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Chartered Accountant (CA) Mandatory</li><li>15 years of experience in Treasury, Finance, or Banking Operations</li><li>Strong knowledge of cash flow management, treasury controls, and banking facilities</li><li>Experience in loan management, bank reconciliations, and financial reporting</li><li>Proficiency in ERP systems and Microsoft Excel</li><li>Excellent analytical, communication, and problem-solving skills</li></ul>
<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.</p>
<p>OR</p>
<p> 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Managing Spa Operations and Budgets</strong> </p>
<p> Selects vendors for spa retail operations and managing contract agreements.</p>
<p> Oversees retail product research, product selection and purchasing, product display.</p>
<p> Manages supply inventories and purchasing control, including uniforms.</p>
<p> Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.</p>
<p> Maintains cleanliness of spa and related areas and equipment.</p>
<p> </p>
<p> <strong>Managing Spa Sales and Marketing Strategy</strong> </p>
<p> Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.</p>
<p> Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.</p>
<p> Ensures spa services are included in all property-related marketing and advertising.</p>
<p> Identifies and recommending new products and product enhancements to remain competitive in the market.</p>
<p> </p>
<p> <strong>Managing Spa Revenue Management Strategy</strong> </p>
<p> Monitors and Manages the payroll function.</p>
<p> Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</p>
<p> Manages Spa controllable expenses such guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.</p>
<p> </p>
<p> <strong>Ensuring and Delivering Exceptional Customer Service</strong> </p>
<p> Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Strives to improve service performance.</p>
<p> </p>
<p> <strong>Conducting Human Resources Activities</strong> </p>
<p> Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</p>
<p> Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.</p>
<p> Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</p>
<p> Develops, implements and maintains a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.</p>
<p> Administers the performance appraisal process for direct report managers.</p>
<p> Develops business goals and creates appropriate development plans.</p>
<p> Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.</p>
<p> Solicits employee feedback, utilizes an open door policy and reviewing employee satisfaction results to identify and address employee problems or concerns.</p>
<p> Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results.</p>
<p><br></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Spa Operations and Budgets<br>• Selects vendors for spa retail operations and managing contract agreements.<br>• Oversees retail product research, product selection and purchasing, product display.<br>• Manages supply inventories and purchasing control, including uniforms.<br>• Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.<br>• Maintains cleanliness of spa and related areas and equipment.<br>Managing Spa Sales and Marketing Strategy<br>• Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.<br>• Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.<br>• Ensures spa services are included in all property-related marketing and advertising.<br>• Identifies and recommending new products and product enhancements to remain competitive in the market.<br>Managing Spa Revenue Management Strategy<br>• Monitors and Manages the payroll function.<br>• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.<br>• Manages Spa controllable expenses such guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.<br>Ensuring and Delivering Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Strives to improve service performance.<br>Conducting Human Resources Activities<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.<br>• Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.<br>• Develops, implements and maintains a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Administers the performance appraisal process for direct report managers.<br>• Develops business goals and creates appropriate development plans.<br>• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.<br>• Solicits employee feedback, utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists the Director of Security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and Standard Operating Procedures.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 3 years experience in the security/loss prevention or related professional area.<br>OR<br>• 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Security Operations<br>• Assists in the development and implementation of emergency procedures.<br>• Recommends follow-up action for security breaches.<br>• Conducts investigation of all losses of property assets and refers to proper management for disposition.<br>• Deploys security staff to effectively monitor and protect property assets.<br>• Complies with all Corporate Security safety and security management guidelines and procedures.<br>• Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.<br>• Conducts periodic patrols of entire property and parking areas.<br>• Recognizes success across areas of responsibility.<br>• Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.<br>• Implements action plans to monitor and control risk.<br>• Keeps abreast of local criminal activity as it may impact property.<br>• Maintains required reports and documentation regarding patrols of property and parking areas.<br>• Inspects all security equipment and ensures it is fully functioning.<br>• Provides means for obtaining necessary medical attention on a timely basis.<br>• Conducts hourly employee performance appraisals according to Standard Operating Procedures.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Completes disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Maintains first aid and CPR certifications required for Security officers.<br>• Implements local authority requirement for security and safety.<br>Leading Security Teams<br>• Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers.<br>• Celebrates successes by publicly recognizing the contributions of team members.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>Providing and Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Meets quality standards and customer expectations on a daily basis.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>Conducting Human Resources Activities<br>• Assists in minimizing cost of accident claims through aggressive claims management.<br>• Brings issues to the attention of Human Resources as necessary.<br>• Strives to improve service performance.<br>• Administers property policies fairly and consistently.<br>Additional Responsibilities<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Develops and maintains a working relationship with local law enforcement authorities.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Provides guidance in setting health and safety policies and standards.<br>• Coordinates with Event Sales for VIP escort and media control for large events.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>