Head Pastry Jobs in Oman
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job title VP TSD Grade Stream Downstream Function TSD-OQ8 Location Duqm Budget control *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to COO OQ8 Direct reports Job purpose Manages, planning and organizing the implementation of the Technical Support Services & Quality Assurance at OQ8 by delegated authority from OQ8 COO direction & scope, as Technical Service provider of Technical services (asset integrity, engineering, process optimization, projects, laboratory) to deliver all services (technical / management advice/ support) for the support of downstream business objectives & ultimate technical Authority for the standards of asset integrity, discipline engineering (mechanical, electrical, instrumentation, civil), project engineering, process engineering, and laboratory) and Custodian of the Design and Engineering practices and Process Licenses, in a matrix organization that encompasses with the vertical line and in partnership with the different owner of assets to deliver effective (quality) and efficient (cost) services to Asset Owners to meet OMT objectives based on short business plans & long term strategy, advises and support including the verification of the specifications for process materials, chemicals, catalyst, utilities for Operations, process owner of XOW (Operating Window), RBI (Risk Based Inspection), MOC (Management of Change), SIL/SIS, (Safeguarding Instrumented Systems), PVP (Project Value Processes), AI/PSM (Asset Integrity Management) and associated tools/systems and SAP PS (SAP Projects) to support the gross margin and profitability with a sufficient organizational capability for business continuity while identifying & developing talent people to as feeder for TSD talent pipeline; in order to ensure the efficient quality and value added services to OQ8 customers, give the effective engineer solutions and commit the technical requirements to optimize business performance and in turn profitability, reinforcing a culture of safety compliance, facilities, operations and activities in terms of Industry best international practices and provide a safe working environment for OQ8 operations.</p><p>The position will act in accordance with the OQ8 s Mission, Vision, Values & Strategies, as well as, policies, guidelines and international standards, supported by an IT Technology platform, HSE standards, Oman s government & other legal justification s, and best international practices in consonance with national objectives. Strategy</p><p>Develop the departmental strategy in line with the functional strategy to ensure vertical alignment and horizontal integration with other interfacing departmental strategies across TSD Services.</p><p>Ensure that departmental strategies and related strategic plans are developed and implemented, which are aligned with the vision and mission of TSD Services.</p><p>Enhance, grow strategy targets to improve the operational and therewith business efficiency of the current asset base ( Achieve ), focuses on the acronym RITE.</p><p>Process Engineering</p><p>Lead the development, implementation and continuous improvement of process engineering including the assessment and resolution of complex operational problems in OQ8 assets related with process optimization / process control and product quality, including the analysis, data, identifying areas for improvement, and implementing changes to optimize production,</p><p>Provide oversight of work undertaken by the Process Optimisation unit, with regard to identifying methods/areas of improvement to processes and equipment by reviewing plans as supplied by the Unit Head and maintaining high-level contact with the Supply Chain function in order to lower operating costs and maximise profitability.</p><br><br><p>Continuous Improvement: Work on continuous improvement initiatives, employing methodologies like Six Sigma or Lean, to enhance overall process efficiency and reduce waste.</p><br><br><p>Process Simulation: Utilize process simulation software to model different scenarios and assess the impact of process changes before implementation.</p><p>Process Control & Optimization</p><p>Ensure the proper application of various techniques, technologies, and strategies to maintain, optimize, and enhance the efficiency, safety, and reliability of refining processes.</p><p>Ensures the Real-time Monitoring suing advanced sensors and monitoring tools to track various parameters such as temperature, pressure, flow rates, and chemical compositions in real-time.</p><p>Ensures the proper identification of inefficiencies and optimize process parameters to improve product yield, quality, and energy efficiency.</p><p>Manage and optimize OQ8 Units / processes using DCS, which allows centralized control of various units and equipment.</p><p>Implement Advanced Process Control (APC) strategies to automate complex control algorithms, enabling precise control over critical variables.</p><p>Evaluate and optimize alarm systems to reduce alarm fatigue and ensure operators can effectively respond to critical alarms.</p><p>Ensures that Process control not only optimized for efficiency but also adhere to safety protocols and regulatory requirements by leading the implementation of advanced control strategies, monitoring systems, and safety measures, for OQ8 assets to operate reliably, safely, and cost-effectively, contributing to their overall success.</p><p>Ensures the proper measures of the effectiveness of a Safety Instrumented within a Safety Instrumented System (SIS) to reduce the risk associated with a specific hazard providing a layer of protection to prevent accidents, considering the sensors, logic solvers, and final control elements that act to bring the process to a safe state when necessary, mitigating risks to personnel, the environment, and equipment.</p><p>Laboratory Services</p><p>Oversees the provision of Laboratory services for TSD considering technical standards / codes / culture of safety compliance and quality improvement, to support the overall safe smooth and reliable operations.</p><p>Comply with license to operate requirements with integrity, availability /utilization, energy consumption, cost, emergency response, and product(s).</p><p>Asset Integrity Services.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum qualification required is a Bachelors degree in Engineering of Chemistry Language requirements Excellent knowledge of written, read, and spoken English (required)) Background and experience Competencies and skills 16 years of relevant experience from technical, process engineering, control & optimization, engineering, engineering, engineering, reliability, integrity and lab services within the oil and gas industry with minimum 10 years experience in leadership roles.</p><p>Knowledge and experience working across all the verticals within Technical Services and Quality Assurance.</p><p>Previous experience of managing one of these verticals</p><p>Demonstrable competency in strategic planning and business development</p><p>Working knowledge of data analysis and performance/operation metrics</p><p>Working knowledge of IT/Business infrastructure and MS Office</p><p>Experience working in blue-chip Oil and Gas Companies.</p><p>Very high levels of leadership skills, with a track record of successful management in the Power & Energy sector subject to change in a competitive market environment.</p><p>An understanding of the dynamic of Omani Refinery sector is desirable and the factors influencing its direction and development.</p><p>Outstanding organizational and leadership abilities</p><p>Excellent interpersonal and public speaking skills</p><p>Aptitude in decision-making and problem-solving</p><p>Advanced skills in MS Office and professional accounting software (Competent IT skills).</p><p>Strong ability to organize effectively, delegate responsibility, solve problems quickly and communicate clearly</p><p>Leadership skills, including the ability to manage time effectively and handle both internal and external conflicts</p><p>Demonstrate responsibility for profit management in a large geographically disperses organization with business divisions.</p><p>Must be capable of working in a professional team environment and liaise with external parties and stakeholders.</p><p>Excellent communication and personal skills,</p><p></p></section>
<p><h4>Description</h4>
<p>The opportunity</p>
<p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. We are hiring an experienced PRO to manage the company's interaction with Omani government authorities on all matters relating to immigration, labour, civil status, and corporate registration.</p>
<p>What the role covers</p>
<ul>
<li>End-to-end processing of employment visas, residence cards, and dependant visas; renewals in advance of expiry; cancellation on departure</li>
<li>Labour clearances and work permits with the Ministry of Labour; Omanisation reporting and compliance</li>
<li>Renewal of the company's commercial registration, Chamber of Commerce certificate, and related corporate filings</li>
<li>Submission of corporate filings to the relevant authority on matters delegated by the Head of Corporate Services</li>
<li>Collection and submission of documents to and from ministries, authorities, and embassies</li>
<li>Attestation, notarisation, and translation of documents as required</li>
<li>Safe transport and custody of original documents</li>
</ul>
<p>Requirements</p>
<p>Who we are looking for</p>
<ul>
<li>At least five years as a PRO in Oman, ideally within a regulated financial services or international corporate environment</li>
<li>Comprehensive working knowledge of Omani immigration, labour, and corporate registration procedures</li>
<li>Established working relationships with the relevant ministries and authorities</li>
<li>Valid Omani driving licence</li>
<li>Fluent in Arabic; working English written and spoken</li>
<li>Familiarity with authority procedures in an international financial centre context and prior experience supporting an international workforce with diverse nationalities are both advantages</li>
</ul>
<p>What this is</p>
<p>This is a founding-team role at an institution that will employ an international workforce from the point of launch. The PRO function needs to be running without gaps from day one. If you have the procedural mastery and the established authority relationships to deliver that, this is worth a conversation.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Laboratory Teaching and Practical Support</p><ul><li>Prepare, set up, and demonstrate practical sessions in:</li><ul><li>Blood Banking</li><li>Transfusion Medicine</li><li>Immunohematology techniques</li></ul><li>Assist faculty in delivering laboratory-based teaching and simulation exercises</li><li>Provide hands-on training in:</li><ul><li>Blood grouping and crossmatching</li><li>Antibody screening and identification</li><li>Compatibility testing and transfusion procedures</li></ul><li>Ensure adherence to standard operating procedures (SOPs) during practical sessions</li></ul><p>Laboratory Management and Maintenance</p><ul><li>Maintain laboratory equipment and ensure proper functioning of:</li><ul><li>Centrifuges, incubators, gel card systems, etc.</li></ul><li>Monitor and maintain laboratory inventory, reagents, and consumables</li><li>Prepare and submit annual requirements for consumables and equipment</li><li>Ensure compliance with laboratory safety protocols and biosafety standards</li></ul><p>Student Support and Assessment</p><ul><li>Guide students during laboratory sessions and ensure active participation</li><li>Monitor student progress and provide feedback on practical skills</li><li>Assist in assessing student performance through:</li><ul><li>Practical exams</li><li>Laboratory reports and competency checklists</li></ul><li>Support students in developing technical and diagnostic competencies</li></ul><p>Clinical Training Support</p><ul><li>Assist in coordination of clinical placements in blood banks and transfusion services</li><li>Communicate with hospital laboratory staff and preceptors when required</li><li>Support evaluation of student performance during clinical training</li></ul><p>Research and Academic Support</p><ul><li>Assist in preparation and execution of student research projects and wet lab activities</li><li>Support faculty in laboratory-based research activities where required</li></ul><p>Administrative and Documentation Duties</p><ul><li>Maintain accurate records of:</li><ul><li>Laboratory inventory</li><li>Equipment maintenance logs</li><li>Student attendance and practical performance</li></ul><li>Prepare laboratory manuals, worksheets, and teaching materials</li><li>Support accreditation and quality assurance documentation</li></ul><p>Professional Development and Service</p><ul><li>Participate in Continuous Medical Education (CME) activities and workshops</li><li>Stay updated with advances in transfusion medicine and laboratory technologies</li><li>Contribute to departmental academic activities and events</li></ul><p>General Responsibilities</p><ul><li>Work collaboratively with faculty and laboratory staff to achieve departmental objectives</li><li>Demonstrate professionalism, innovation, and commitment to quality education</li><li>Perform any other duties assigned by the Head of the MLS program</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree (BSc) in Medical Laboratory Science, Biomedical Science, from a recognized institution. </p><p>Minimum 1 2 years of practical experience in a hospital blood bank or transfusion service laboratory </p><p>Proficiency in English is a must. </p><p>Age :From 23 to 40 OMANI CANDIDATES ONLY. </p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Laboratory Teaching and Practical Support</p><ul><li>Prepare, set up, and demonstrate practical sessions in:</li><li>Clinical Chemistry</li><li>Assist faculty in delivering laboratory-based teaching and simulation exercises</li><li>Provide hands-on training in:</li><li>Biochemical analysis of blood and body fluids</li><li>Clinical chemistry assays using automated analyzers</li><li>Spectrophotometric and colorimetric techniques</li><li>Ensure adherence to standard operating procedures (SOPs) during practical sessions</li></ul><p>Laboratory Management and Maintenance</p><ul><li>Maintain laboratory equipment such as:</li><li>Automated chemistry analyzers</li><li>Spectrophotometers</li><li>Micropipettes and centrifuges</li><li>Monitor and maintain laboratory inventory, reagents, and consumables</li><li>Prepare and submit annual requirements for consumables and equipment</li><li>Ensure compliance with laboratory safety protocols and biosafety standards</li></ul><p>Student Support and Assessment</p><ul><li>Guide students during laboratory sessions and ensure active participation</li><li>Monitor student progress and provide feedback on practical skills</li><li>Assist in assessing student performance through:</li><li>Practical exams</li><li>Laboratory reports and competency checklists</li><li>Support students in developing technical and diagnostic competencies</li></ul><p>Clinical Training Support</p><ul><li>Assist in coordination of clinical placements in clinical chemistry laboratories</li><li>Communicate with hospital laboratory staff and preceptors when required</li><li>Support evaluation of student performance during clinical training</li></ul><p>Research and Academic Support</p><ul><li>Assist in preparation and execution of student research projects and wet lab activities</li><li>Support faculty in laboratory-based research activities where required</li></ul><p>Administrative and Documentation Duties</p><ul><li>Maintain accurate records of:</li><li>Laboratory inventory</li><li>Equipment maintenance logs</li><li>Student attendance and practical performance</li><li>Prepare laboratory manuals, worksheets, and teaching materials</li><li>Support accreditation and quality assurance documentation</li></ul><p>Professional Development and Service</p><ul><li>Participate in Continuous Medical Education (CME) activities and workshops</li><li>Stay updated with advances in clinical chemistry and laboratory technologies</li><li>Contribute to departmental academic activities and events</li></ul><p>General Responsibilities</p><ul><li>Work collaboratively with faculty and laboratory staff to achieve departmental objectives</li><li>Demonstrate professionalism, innovation, and commitment to quality education</li><li>Perform any other duties assigned by the Head of the MLS program</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Minimum Qualification:</b></p><p>Bachelor s degree (BSc) in Medical Laboratory Science, Biomedical Science, from a recognized institution.</p><p>Experience:</p><p>Minimum 1 2 years of practical experience in a clinical chemistry or diagnostic laboratory.</p><p>Language Requirement:</p><p>Proficiency in English is a must.</p><p>Requirement /Skills:</p><p>Age from 23 40 OMANI CANDIDATES ONLY</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>A. Job Summary To support the Regulatory Affairs Department in preparing, submitting, and maintaining product registrations and variations with health authorities, ensuring compliance with applicable regulations and company policies. The role will assist in the preparation of regulatory dossiers, monitoring regulatory changes, and support product lifecycle management. B. Key Responsibilities Core Area: 1. Product Registration & Licensing Prepare, compile, and submit dossiers for new product registrations, renewals, and variations to health authorities. Ensure timely approvals for company products. 2. Regulatory Compliance Ensure all company products, processes, labeling, and promotional materials comply with local and international regulatory requirements. Monitor regulatory updates and guidelines, and communicate changes to relevant departments. 3. Documentation & Dossier Management Maintain up-to-date records of product registrations, licenses, and approvals Maintain regulatory files and databases in the required format. Ensure availability and accuracy of documents such as labels, and artwork. 4. Liaison with Health Authorities Act as a point of contact between the company and regulatory bodies. Respond to authority queries and provide clarifications in a timely manner. 5. Product Lifecycle Management Support post-marketing regulatory activities, including renewals, variations, and safety updates. Ensure continuous compliance of marketed products with current regulations. 6. Cross-functional Collaboration Work closely with R&D, QA, QC, Production, and Marketing teams to gather data and documents required for submissions. Provide regulatory input during product development and commercialization. 7. Audit & Inspection Readiness Support the preparation of regulatory documentation for audits and inspections. Participate in internal and external audits. Ensure regulatory documents and systems are inspection-ready. 8. Training & Awareness Provide training to internal teams on regulatory requirements. Build awareness of compliance standards across the organization 9. Other Responsibilities Carry out any additional tasks assigned by the head of department and direct supervisor.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education - Bachelor s degree in Pharmacy (B. Pharm) or equivalent. Experience - 0 2 years of experience in Regulatory Affairs or related pharmaceutical functions - Basic understanding of pharmaceutical regulations, guidelines, and product registration processes in the GCC/Middle East region is an advantage.. - Knowledge of GMP, regulatory requirements and quality systems. Functional Competencies - Knowledge of regulatory guidelines (local & international). - Basic understanding of dossier compilation and submission. - Familiarity with pharmacovigilance requirements. - Ability to review and assess regulatory documents and artwork. - Proficiency in MS Office and regulatory databases Core Competencies - Attention to detail and accuracy. - Strong organizational and time-management skills. - Team player with ability to collaborate across departments. - Analytical and problem-solving mindset. - Continuous Learning Keeps updated with GMP guidelines and local and internal regulations and practices</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Talent Development & Performance Officer is responsible for supporting the implementation of performance management, learning and development, competency development, and employee capability enhancement initiatives. The role ensures that performance appraisal processes, training activities, development plans, and related HR reports are properly coordinated, documented, and aligned with approved HR policies and procedures.</p><p><strong>Key Tasks and Responsibilities</strong></p><p><strong>Performance Management</strong></p><ul><li>Support the implementation and administration of the Performance Management System (PMS).</li><li>Coordinate the annual performance appraisal cycle, including reminders, follow-ups, documentation, and submission tracking.</li><li>Communicate with Heads of Departments and Line Managers to ensure timely completion of performance appraisal reports.</li><li>Review submitted appraisal forms to ensure completeness and compliance with the approved HR process.</li><li>Maintain accurate records of employee performance appraisal reports and related documents.</li><li>Assist in analyzing performance appraisal outcomes to identify performance gaps, development needs, and areas for improvement.</li><li>Support the preparation of performance-related reports, summaries, and dashboards for HR and management review.</li><li>Follow up on probation performance evaluations and ensure timely submission from concerned departments.</li><li>Support departments in clarifying performance appraisal requirements, timelines, and documentation standards.</li></ul><p><strong>Learning and Development</strong></p><ul><li>Support the preparation and execution of the annual Learning and Development Plan based on organizational requirements, approved budgets, and identified training needs.</li><li>Coordinate training programs, workshops, certifications, and employee development initiatives.</li><li>Liaise with departments to identify training needs and development priorities.</li><li>Assist in conducting Training Needs Analysis (TNA) based on performance results, competency gaps, and departmental requirements.</li><li>Coordinate with internal and external training providers to arrange training sessions and development programs</li><li>Maintain and update training records, attendance sheets, evaluation forms, and training-related documentation.</li><li>Support the evaluation of training effectiveness through feedback analysis and post-training assessments</li><li>Maintain and update the approved training provider database.</li><li>Assist in preparing training utilization reports, training cost summaries, and development activity reports.</li><li>Support succession planning and internal talent development initiatives when required.</li></ul><p><strong>Employee Engagement</strong></p><ul><li>Plan and execute follow-up actions arising from Employee Opinion Survey results.</li><li>Own and drive the Onboarding Scheme, continuously improving the new joiner experience.</li><li>Organize Employee Team Building Activities and Away Days.</li><li>Coordinate the Lunch/Coffee with the CEO programme for new joiners.</li><li>Support the creation of an energetic and flexible office work environment.</li><li>Manage Internal Communications for employees related to HR announcements and initiatives.</li><li>Produce the Annual Report on New Joiner Satisfaction Survey results.</li><li>Support Employee Wellbeing, Health, and Fitness initiatives.</li><li>Administer the Employee Exit Survey and contribute to the Annual Exit Report</li></ul><p>Other duties assigned by the line manager.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s Degree in Human Resources, Business Administration, or related field.</li><li>CIPD Level 3 or equivalent HR certification.</li><li>Fresh 3 years of HR experience with a focus on Talent Development & Performance Officer</li><li>Good understanding of HR functions, especially performance management and employee development.</li><li>Strong coordination, follow-up, and organizational skills.</li><li>Good communication and interpersonal skills.</li><li>Ability to prepare reports, summaries, and presentations.</li><li>Good analytical skills and attention to detail.</li><li>Ability to handle confidential information with professionalism and discretion.</li><li>Proficiency in Microsoft Office, especially Excel, Word, and PowerPoint.</li><li>Ability to work with different departments and stakeholders.</li><li>Good command of English and Arabic, both written and spoken.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job title Expert Lean Coach Grade Stream RPI Function Transformation & Business Excellence Location Oman, Suhar Budget control *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to Head of Continuous Improvement Direct reports - Job purpose This role leads the deployment strategies of continuous improvement culture and practices under the direction of the Head of Continuous Improvement and Principal Lean Coach, serving as the SME to identify improvement opportunities aligned with the business plan and enables teams by leading, training, and coaching them in structured problem solving, CI ways of working, and value driven improvement initiatives. This role also drives the CI Deployment and Governance including change management and stakeholder management in alignment and collaboration with the Principal Lean Coach and the Head of Continuous Improvement. The position will act in accordance with the Group s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives. Main tasks and responsibilities 1) CI Deployment Strategy and Governance Develop and refine the CI Deployment Strategy to align with organizational objectives with supervision of Principal CI Coach. Develop and deploy of the CI/Lean transformation roadmap across functions with supervision of Principal CI Coach. Facilitate the establishment and progression of CI maturity levels within the business. Drive change management efforts through the continuous improvement of systems, processes, and practices in line CI Deployment Strategies and evolving business needs. Establish and drive the Strategy and CI Deployment review with key stakeholders through periodic reviews (Cadence) 2) CI Frameworks and Standards Develop and execute Continuous Improvement (CI) culture implementation plans in alignment with organizational objectives. Maintain integrated CI deployment frameworks e.g., Yellow Belt (Rapid Problem Solving), Green Belt, Black Belt, Kaizen, CI Leadership, CI Fundamentals, Maturity Frameworks, Diagnostics etc. Set culture development and maturity objectives, create implementation plans, and motivate teams to participate and take ownership of improvements. Participate to develop CI standards, Systems, guidelines, and training materials to ensure consistency and excellence in CI deployment. 3) Training, Coaching and Capability Development Participate to Identify and develop training needs and assess the effectiveness of CI capability building activities in OQ RPI. Participate to develop training material and Co-facilitate training Delivery on CI methodologies, tools & techniques to CI Practitioners, Sponsors, Champions, and project teams. Coach and mentor leaders, executives, and individuals on effective CI ways of working and leadership behaviours that support a continuous improvement culture. Build and enhance capabilities of CI Specialist, including conducting competency assessments and driving development plans. 4) Project Leadership, Facilitation and Execution Identify, prioritize & define improvement opportunities in partnership with stakeholders, in alignment with business goals and objectives. Facilitate and lead cross-functional teams, ensuring effective collaboration and structured project execution. Facilitate and drive project stage gate reviews using standard reporting, ensuring clear documentation of progress and achievements. Monitor project execution through structured reviews, ensuring benefits are realized, risks are mitigated, and improvements are sustained. Facilitate and drive project stage gate reviews using standard reporting, ensuring clear documentation of progress and achievements. Actively participate in Performance Huddles to enable identification of improvement opportunities Lead complex improvement/ Black Belt projects and structured problem-solving workshops to address strategic business challenges. 5) CI Systems and Advanced analytical Expertise Provide expert support in advanced statistics, problem solving, and analytical methods to strengthen CI project rigor. Participate to develop and strengthen CI systems, tools, and digital solutions in OQ RPI 6) Business Partnership and Strategic Support Engage business leaders to understand business challenges, opportunities & risks to facilitate and lead CI based integrated solutions e.g. KPI Cascade/Goal deployment, Performance management, Leader standard work etc. Build and execute (showcase) relevant CI solutions and practices that enable realization of strategic business goals and objectives Key interactions Internal: RPI External: Contractors, vendors, and providers. Notable Working Conditions. Field Operations and office environment, Moderate to intensive computer screen use. Education requirements Bachelor s degree in engineering, Lean Six Sigma Black Belt certificate, Train the Trainer (L&D) certification, Coaching skills.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in engineering, Lean Six Sigma Black Belt certificate, Train the Trainer (L&D) certification, Coaching skills. Project Management Certification, Coaching certificate (Preferred)</p>
<p>Excellent proficiency in written, spoken, and reading English (required) | Arabic Native proficiency (desirable)</p>
<p>8+ years of relevant experience on Continuous Improvement</p>
<p>Working experience in:</p>
<ul>
<li>Leading, facilitating, and executing Business Process improvement projects (Lean Six Sigma, Kaizen events, Rapid Problem Solving).</li>
<li>Develop Continuous improvement capabilities development (training & coaching) for Green Belts and CI Leaders.</li>
<li>Training & Coaching executives and individuals on continuous improvement aspects covering Waste reduction, Variation reduction, Go-See / Process walks, LSW, Value Stream management, Process Analysis, Statistical and Graphical Analysis</li>
<li>Stakeholder management and presentations to Executive Leadership</li>
<li>Lead frameworks for CI Deployment under guidance of Principal.</li>
<li>Lead CI Deployment Strategy under guidance of Principal.</li>
<li>Operation or maintenance or Technical or services (in Refinery & Petrochemical is preferable)</li>
</ul>
<p>Soft:</p>
<ul>
<li>Knowledge of Business System thinking/ interlinks.</li>
<li>Skilled to engage stakeholder interests and priorities.</li>
<li>Skilled facilitator</li>
<li>Skilled at effective communication and relationship building.</li>
<li>Skilled at Business perception/acumen and Strategy</li>
<li>Skilled at Voice of Customer management</li>
<li>Knowledge of best practices on Capability Development</li>
<li>Skilled at developing others through Coaching & mentoring.</li>
<li>Skilled at best practices of Presentation</li>
<li>Skilled at best practices of Training development and delivery</li>
<li>Skilled at Project management and process management</li>
<li>Skilled at best practices of Motivation and Team Leadership</li>
<li>Knowledge of Change management</li>
<li>Knowledge of Financial benefits quantification and validation that links projects to business impact (COPQ, productivity, cash flow, margin)</li>
</ul>
<p>Technical:</p>
<ul>
<li>Skilled at CI maturity levels and CI frameworks.</li>
<li>Skilled at CI systems thinking/ interlinks.</li>
<li>Strong skills on lean six sigma methodology, tools and practice</li>
<li>Skilled at LSS Black Belt and Problem solving methodologies including different tools and techniques (DMAIC, Lean, PDCA, A3 thinking, Kaizen, Rapid problem solving, Process mapping etc.)</li>
<li>Skilled at CI Ways of Working, Performance management practices covering KPI cascade, VM Board design, Huddles, Gap closure actions, CI Ideas management, and Leader standard work</li>
<li>Skilled at Data management, advanced data analytics, and statistical software use</li>
<li>Knowledge of Business diagnostics, value drivers, and improvement opportunity identification</li>
<li>Knowledge of Hosin-kanri and Goal Deployment</li>
</ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job title Lead Data Management Grade 7 Stream Operated Assets Function Subsurface & Operation 60&48- Subsurface Data Management Location Oman - Muscat Budget control *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to Manager Data Management Direct reports n/a Job purpose Provide strong technical support on Data Management at Upstream Operated Assets - Planning & Performance, under Manager Data Management scope s, acting expert owner of Data Management standards, by:(1) Interface and lead the interactions with specialized vendors to receive, QC, store and publish the relevant Well, Log and Reservoir data, (2) Interface with Government to maintain the relevant databases; in order to support Planning & Performance team to attain business goals, (3) Develop AI and machine learning tools to optimize cost and production and other critical streams, (4) Use data science to analyze the data and work closely with the subsurface and engineering technical teams on this analysis The position will act in accordance with the Group s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives. Main tasks and responsibilities Execute end-to-end process for the maintenance of all existing Subsurface Databases Execute end-to-end process for well and reservoir data in share drives Work with Vendors to receive, QC, store and publish the relevant Well, Log and Reservoir data Ensure and participate in the development and implementation of the upstream technical data operating model/data frameworks (i.e. governance, quality, etc.)/guidelines, roadmaps / data standards / best practices while maintaining the highest standards of data quality, accessibility, extraction and connectivity to the upstream Petro technical applications. Define and govern the data stewardship for the company upstream technical data to ensure compliance with data governance, enhance data quality and ensure clear accountability for stewardship of the company data assets. Participate in the development of the upstream technical data strategy, governance initiatives/activities (policies, procedures, structures, roles and responsibilities) to serve the upstream data users across OQEP and to maximize the upstream technical data full potential. Promote across the organization awareness of general data management principles through knowledge sharing channels like awareness sessions, training, etc. Develop and execute data science projects using machine learning and other data science analysis techniques Work with vendors on new technologies related to data analysis and AI Key interactions Internal: Upstream External: Specialized Contractors, Technical committees, Ministries Notable Working Conditions. Office environment, Moderate to intensive computer screen use.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in computer science/information technology/ or engineering preferably in subsurface discipline, postgraduate degree is preferable.</li><li>Excellent knowledge of written, read, and spoken English (required)</li><li>Arabic - Native (desirable)</li><li>8+ years of experience in information technology and relevant business disciplines</li><li>Experience in Document management applications like Documentum D2</li><li>Experience in WebGIS application</li><li>Experience in handling large data sets</li><li>Experience in handling live data sources</li><li>Experience in handling different data types</li><li>Experience with machine learning, neural networks and AI</li><li>Detail-oriented.</li><li>Interpersonal skills.</li><li>Reliable.</li><li>Problem-solving skills.</li><li>Organizational skills.</li><li>Strong written and verbal communication skills</li><li>Presentation skills.</li><li>Encourage engagement.</li><li>Be organized.</li><li>Interest in helping businesses and organizations succeed through innovation and fresh thinking.</li><li>Ability to easily digest and simplify complex concepts into easy-to-understand summaries.</li><li>A flexible attitude to work assignments.</li><li>Computer Literacy including MS Office</li><li>Experience in Python and/or other coding languages</li><li>Experience in managing large datasets</li><li>SAP experience is a Plus</li><li>APEX/SQL experience is a Plus</li><li>C++ and Java experience is a major plus</li><li>Experience Mobile APP development is major plus</li></ul><p></p></section>
<p>Purpose Lead and manage all on-site construction, renovation, restoration, fit-out, testing, commissioning, and handover activities for the Bait Oman and Grand Palace Zanzibar projects. Ensure delivery in accordance with approved budgets, schedules, designs, conservation requirements, quality standards, contractual obligations, and statutory regulations, while coordinating with all relevant local authorities and stakeholders from pre-tender approvals through project completion and handover.</p><p>Responsibilities Strategic Contribution Develop weekly programs of construction relevant activities as per the terms of contract. Attend various technical and quality related meetings to provide relevant inputs for planning and corrective actions. Leadership & People Proactively develop, coach and train staff of Hospitality construction. Set targets and evaluate performance of subordinates. Policies, Systems, Processes & Procedures Contribute in the implementation of section policies, procedures and controls covering all areas of Design Management so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service. Quality, Health, Safety, & Environment Ensure compliance to all relevant quality, health, safety and environmental management policies, procedures and controls across the section to guarantee employee safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude. Group OMRAN being a Group/ Holding level government-owned company, it is expected from all its staff members to provide services within the domain of their Job Description to OMRAN, its subsidiary companies, and its other assets, whenever required and requested by their Line Managers in accordance to the company s needs and as seen appropriate by the senior management of OMRAN. Operational Read specifications and drawings, and Bill of Quantities. Monitor construction programs. Monitor procedures in relation to the assigned packages. Oversee the work being carried out by contractors and consultants on regular ba-sis to assess timeliness and quality of work. Confer with consultants, contractors, and construction professionals to discuss and resolve matters such as work procedures, complaints, and construction issues. Monitor construction, fit out and related works. Inspect and monitor construction sites to ensure adherence to safety standards, building codes, and specifications. Maintain daily logs and supplement inspection records with photographs. Work with Engineers to certify invoices at various stages of completion of work as per authority levels assigned. Monitor Productivity of laborers hired by contractors (man hours spent). Related Assignments Perform other related duties or assignments as directed by the department head. Key Performance Indicators Quality of construction in relation to the package assigned (defects). Early identification of delays and cost overruns . Authorities As per related OMRAN policies and procedures manuals.</p><p><strong>Desired Candidate Profile</strong></p><p>Key Skills & Competencies Functional Ability to read drawings and plans. Cost Estimation Analysis Construction Management Execution Excellence Quality Assurance and Management Safety, Environment and Health Compliance Behavioral Listening, Understanding and Responding Managing Conflict Attention to Details Dependability Teamwork Key Relationships Internal All OMRAN Departments External Consultants. Contractors. All other Omran s stakeholders.</p>
<p><h4>Description</h4>
<p><strong>The opportunity</strong><br>
A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. We are hiring an HR Operations Officer to own the day-to-day execution of HR processes across the full employee lifecycle: onboarding, payroll, benefits, records, policy, and recruitment administration.</p>
<h4>What the role covers</h4>
<ul>
<li>Preparing employment contracts and offer letters; managing new joiner onboarding including documentation, induction logistics, and system access coordination</li>
<li>Coordinating with the PRO on visa and labour clearance for new joiners</li>
<li>Monthly payroll administration in conjunction with the outsourced payroll provider; maintaining accurate compensation records</li>
<li>Administering medical insurance, life insurance, and other employee benefits</li>
<li>Maintaining complete and accurate personnel files in line with Omani Labour Law and data protection requirements</li>
<li>Serving as first point of contact for staff queries on HR policy, leave, benefits, and payroll</li>
<li>Supporting the Head of Corporate Services on disciplinary, grievance, and performance matters</li>
<li>Monitoring and reporting on Omanisation status</li>
<li>Administering the recruitment process: job posting, candidate logistics, interview scheduling, reference checks, and offer letter issuance</li>
</ul>
<h4>Requirements</h4>
<p><strong>Who we are looking for</strong><br>
At least five years in an HR operations or HR administration role, with at least two years in Oman or the GCC. Working knowledge of Omani Labour Law and Omanisation requirements. Demonstrated experience with payroll, benefits administration, and employee records. Fluent in Arabic and English, written and spoken.</p>
<p>A CIPD qualification or equivalent is an advantage. So is experience in a regulated financial services entity or a start-up environment.</p>
<h4>What this is</h4>
<p>The HR function of this institution is being established from the ground up. The person in this role will build the processes, not inherit them. If you have the operational grounding and the GCC experience to do that well, this is worth a conversation.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.<br>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.<br>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Butler Services<br>• Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.<br>• Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.<br>• Manages VIP guests’ schedules as appropriate to support potential needs.<br>• Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.<br>• Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.<br>• Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.<br>• Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.<br>• Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.<br>• Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.<br>• Continuously strives with the team to provide the bespoke and uncompromising services.<br>• Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Guest Relations<br>• Sets the standard and tone for how Butler team members drive guest relations.<br>• Coaches team members to recognize and build rapport with guests.<br>• Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.<br>• Verifies Butler teams manage guests’ schedules to anticipate potential needs.<br>• Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.<br>• Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.<br>• Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. ?<br>• Assists other employees to verify proper coverage and prompt guest service.<br>Managing Departmental Costs<br>• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.<br>• Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.<br>• Supervises and approves the budgeting and ordering of product and supplies in support of butler services.<br>• Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.<br>Conducting Human Resources Activities <br>• Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.<br>• Verifies recognition of employees is taking place across areas of responsibility.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Job summary</h4>
<p>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.</p>
<p>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.</p>
<p>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing butler services</strong></p>
<ul>
<li>Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.</li>
<li>Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirements.</li>
<li>Manages VIP guests’ schedules as appropriate to support potential needs.</li>
<li>Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.</li>
<li>Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.</li>
<li>Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.</li>
<li>Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.</li>
<li>Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.</li>
<li>Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.</li>
<li>Continuously strives with the team to provide the bespoke and uncompromising services.</li>
<li>Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).</li>
</ul>
<p><strong>Supporting management of front desk team</strong></p>
<ul>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among team members.</li>
<li>Serving as a role model to demonstrate appropriate behaviors.</li>
<li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
<li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li>
</ul>
<p><strong>Guest relations</strong></p>
<ul>
<li>Sets the standard and tone for how Butler team members drive guest relations.</li>
<li>Coaches team members to recognize and build rapport with guests.</li>
<li>Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.</li>
<li>Verifies Butler teams manage guests’ schedules to anticipate potential needs.</li>
<li>Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.</li>
<li>Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.</li>
<li>Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.</li>
<li>Assists other employees to verify proper coverage and prompt guest service.</li>
</ul>
<p><strong>Managing departmental costs</strong></p>
<ul>
<li>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</li>
<li>Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.</li>
<li>Supervises and approves the budgeting and ordering of product and supplies in support of butler services.</li>
<li>Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.</li>
</ul>
<p><strong>Conducting human resources activities</strong></p>
<ul>
<li>Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.</li>
<li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li>
<li>Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.</li>
<li>Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.</li>
<li>Verifies recognition of employees is taking place across areas of responsibility.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Strategy & Leadership</p><ul><li><p>Define and execute the India business development, sales, and market expansion strategy across issuing, acquiring,</p></li></ul><p>POS, SoftPOS, gateways, and aggregator models.</p><ul><li><p>Build, lead, and scale a high-performance sales and business development organization across enterprise, SME, and</p></li></ul><p>channel sales.</p><ul><li><p>Establish market intelligence frameworks covering RBI regulations, NPCI initiatives, competitor benchmarking, pricing</p></li></ul><p>models, and merchant adoption trends.</p><ul><li><p>Design and scale business models around:</p></li></ul><p>o Merchant Acquiring (POS, SoftPOS, QR, Tap-to-Pay)</p><p>o Payment Aggregator & PSP models</p><p>o BIN Sponsorship & TPP</p><p>o Managed & outsourced payment services</p><ul><li><p>Lead market entry, city-wise expansion, and vertical-led growth strategies aligned with regulatory and commercial</p></li></ul><p>realities in India.</p><p>Sales, Marketing & Market Expansion</p><ul><li><p>Own end-to-end sales and marketing strategy for:</p></li></ul><p>o POS terminals (Android, Smart POS)</p><p>o SoftPOS / Tap-to-Pay on Mobile</p><p>o Merchant acquiring & aggregation platforms</p><p>o Payment gateway and omnichannel acceptance solutions</p><ul><li><p>Drive merchant acquisition at scale, targeting:</p></li></ul><p>o Large enterprises and chains</p><p>o SME and MSME segments</p><p>o High-growth verticals (retail, QSR, mobility, healthcare, education, e-commerce)</p><ul><li><p>Build and manage distribution partnerships with:</p></li></ul><p>o Banks and NBFCs</p><p>o Fintechs and payment aggregators</p><ul><li><p>Partner with marketing to design India-specific GTM strategies, including:</p></li></ul><p>o Pricing & bundling (MDR-led, SaaS-led, hardware-led models)</p><p>o Channel incentive programs</p><p>o Merchant campaigns, co-branding, and thought leadership</p><ul><li><p>Lead large RFPs, proposals, and solution architecture discussions for enterprise and bank-led acquiring programs.</p></li></ul><p>Revenue, Growth & P&L Ownership</p><ul><li><p>Own the business development and sales pipeline across POS, SoftPOS, acquiring, and aggregator businesses.</p></li></ul><p>[Type here]</p><p>OMA/HRD/D01/22-V0</p><ul><li><p>Deliver consistent achievement of revenue, margin, and market share targets.</p></li><li><p>Drive consultative, solution-led selling, aligning merchant and bank needs with technology capabilities.</p></li><li><p>Take full ownership of India P&L, including:</p></li></ul><p>o Revenue growth</p><p>o Cost optimization</p><p>o Pricing strategy</p><p>o Partner economics</p><ul><li><p>Collaborate with product and engineering teams to shape India-relevant features</p></li></ul><p>Cross-Functional & Stakeholder Alignment</p><ul><li><p>Work closely with product, technology, compliance, operations, and customer success teams to ensure seamless</p></li></ul><p>onboarding and scale.</p><ul><li><p>Act as the executive sponsor for key bank, enterprise, and aggregator accounts.</p></li><li><p>Provide forecasting, pipeline visibility, and performance dashboards to senior leadership.</p></li><li><p>Represent the company in industry forums, partner meetings, and regulatory discussions when required.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We are seeking a bold, execution-driven Head of Business Development to lead aggressive revenue growth and market
expansion across India’s payments ecosystem, with a strong focus on POS, SoftPOS, merchant acquiring, payment aggregation,
and digital acceptance solutions.
This role is designed for a sales-first leader who can build high-impact pipelines, close enterprise and large-merchant deals,
scale channel-led distribution, and forge strategic partnerships with banks, fintechs, payment aggregators, networks, ISVs, and
merchant ecosystems. The role carries full ownership of revenue, P&L, and go-to-market success in one of the world’s most
competitive payments markets.</p><p></p></section>
<p><h4>About the role</h4>
<p>At Pavago, one of our clients is hiring a cold email outreach specialist to generate qualified sales opportunities through strategic outbound email campaigns.</p>
<p>This is a hands-on, performance-driven role where you’ll own the entire cold email process—from building targeted prospect lists and writing personalized outreach to managing deliverability, optimizing campaigns, and qualifying inbound responses.</p>
<p>Success in this role comes from combining strong copywriting, technical deliverability knowledge, and a data-driven approach to consistently generate qualified pipeline for the sales team.</p>
<p>If you’re passionate about outbound prospecting, enjoy experimenting with messaging, and understand what it takes to keep campaigns landing in inboxes—not spam folders—this role is for you.</p>
<h4>What you’ll own</h4>
<strong>Prospect research & list building</strong><br>
Build highly targeted prospect lists using:
<ul>
<li>Apollo</li>
<li>ZoomInfo</li>
<li>LinkedIn Sales Navigator</li>
<li>Crunchbase</li>
<li>Similar prospecting platforms</li>
</ul>
Segment prospects by:
<ul>
<li>Industry</li>
<li>Company size</li>
<li>Job title</li>
<li>Geography</li>
<li>Ideal customer profile (ICP)</li>
</ul>
Verify and clean contact data using:
<ul>
<li>NeverBounce</li>
<li>ZeroBounce</li>
<li>Clearout</li>
</ul>
Maintain organized prospect databases and outreach lists.
<strong>Cold email campaign management</strong><br>
Write personalized cold email copy, subject lines, and calls-to-action.<br>
Build and launch multi-step outbound sequences (4–8 touchpoints).<br>
Personalize messaging using company and prospect research.<br>
Monitor campaign performance daily.<br>
Continuously optimize campaigns based on engagement and reply metrics.
<strong>Deliverability & inbox management</strong><br>
Manage inbox reputation using platforms such as:
<ul>
<li>Instantly</li>
<li>Lemlist</li>
<li>Smartlead</li>
<li>Mailwarm</li>
</ul>
Monitor:
<ul>
<li>Bounce rates</li>
<li>Spam scores</li>
<li>Sender reputation</li>
<li>Inbox health</li>
</ul>
Rotate sending domains and inboxes to maximize deliverability.<br>
Identify and resolve deliverability issues before campaign performance declines.
<strong>Campaign optimization & reporting</strong><br>
Conduct A/B testing on:
<ul>
<li>Subject lines</li>
<li>Messaging</li>
<li>CTAs</li>
<li>Send times</li>
</ul>
Track key metrics including:
<ul>
<li>Open rates</li>
<li>Positive reply rates</li>
<li>Bounce rates</li>
<li>Conversion rates</li>
</ul>
Prepare campaign performance reports and recommend improvements.<br>
Document testing results and optimization history.
<strong>Lead qualification & CRM management</strong><br>
Review campaign replies and categorize responses accurately.<br>
Identify qualified prospects and route them to the sales team.<br>
Maintain accurate CRM records using:
<ul>
<li>HubSpot</li>
<li>Salesforce</li>
<li>Zoho CRM</li>
<li>Similar CRM platforms</li>
</ul>
Ensure outreach data remains organized and up to date.
<strong>Compliance & best practices</strong><br>
Ensure campaigns comply with:
<ul>
<li>CAN-SPAM</li>
<li>GDPR</li>
<li>CCPA</li>
</ul>
Maintain suppression and unsubscribe lists.<br>
Follow outbound email best practices to protect sender reputation.
<h4>What makes you a strong fit</h4>
<ul>
<li>Excellent persuasive and concise writing skills.</li>
<li>Strong analytical mindset with a focus on performance improvement.</li>
<li>Comfortable using outbound automation and deliverability tools.</li>
<li>Organized, proactive, and highly execution-focused.</li>
<li>Strong attention to detail.</li>
<li>Continuously tests, learns, and optimizes campaign performance.</li>
</ul>
<h4>Required experience & skills</h4>
<strong>Experience</strong><br>
1–2+ years of experience in:
<ul>
<li>Cold email outreach</li>
<li>Outbound lead generation</li>
<li>Sales development (SDR)</li>
<li>Outbound marketing</li>
</ul>
<strong>Technical skills</strong><br>
Hands-on experience with:
<ul>
<li>Apollo</li>
<li>Instantly</li>
<li>Lemlist</li>
<li>Smartlead</li>
<li>Woodpecker</li>
<li>Similar outreach platforms</li>
</ul>
Experience writing cold email campaigns.<br>
Strong Excel or Google Sheets skills.<br>
Excellent written English communication.
<strong>Nice-to-have</strong><br>
Experience managing large-scale email deliverability.<br>
Understanding of:
<ul>
<li>DNS</li>
<li>SPF</li>
<li>DKIM</li>
<li>DMARC</li>
</ul>
Experience supporting B2B SaaS, agencies, or service businesses.<br>
Experience collaborating with SDRs or account executives.<br>
Familiarity with outbound automation workflows and CRM integrations.
<h4>What a typical day looks like</h4>
<ul>
<li>Build and refine prospect lists.</li>
<li>Launch and monitor outbound email campaigns.</li>
<li>Review inbox health and deliverability metrics.</li>
<li>Optimize messaging, targeting, and campaign performance.</li>
<li>Qualify interested prospects and hand them off to sales.</li>
<li>Update CRM records and maintain campaign documentation.</li>
</ul>
<p>In short: You own outbound email execution—from research and personalization to optimization and lead qualification—ensuring a consistent flow of qualified opportunities into the sales pipeline.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>High email open rates.</li>
<li>Positive reply and conversation rates.</li>
<li>Low bounce rates and strong inbox health.</li>
<li>Consistent campaign execution and optimization.</li>
<li>Accurate CRM documentation.</li>
<li>Growth in qualified outbound pipeline.</li>
</ul>
<h4>Why join us?</h4>
<ul>
<li>Own the complete outbound email process from strategy to execution.</li>
<li>Work with modern sales engagement and automation tools.</li>
<li>Directly influence pipeline growth and revenue generation.</li>
<li>Performance-driven environment with measurable impact.</li>
<li>Opportunities to grow into:
<ul>
<li>Senior outbound specialist</li>
<li>Sales development team lead</li>
<li>Outbound growth manager</li>
<li>Revenue operations</li>
</ul>
</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Spark Hire intro video (3–5 minutes)</li>
<li>Recruiter interview</li>
<li>Practical assessment (cold email sequence exercise)</li>
<li>Client interview</li>
<li>Offer & onboarding</li>
</ul>
<h4>What happens after you apply</h4>
<p>Right after you apply, you’ll receive an invitation to record your intro video. This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.</p>
<p>Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team. This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.</p>
<p>Don’t overthink it—you can record your video as many times as you’d like before submitting it. Only your final submission will be reviewed.</p>
<h4>Apply now</h4>
<p>If you’re passionate about outbound prospecting, enjoy writing high-performing cold emails, understand email deliverability, and want to help generate qualified sales opportunities through data-driven outreach, we’d love to hear from you. Apply today and become a key contributor to building a predictable outbound pipeline.</p></p><p></p>
<p> <strong>Job Title: </strong>Card Compliance Officer</p>
<p> <strong>Location: </strong>Muscat, Oman</p>
<p> <strong>Term:</strong> 6-12 months</p>
<p> <strong>Reports to: </strong>Head of Card Services</p>
<p> <strong>Department: </strong>Card Services</p>
<p> </p>
<p> <strong>Job Purpose:</strong> </p>
<p>The Card Compliance Officer is responsible for ensuring end to end compliance with clients card payment scheme and regulatory requirements. The role also leads and manages card compliance related projects, ensuring timely delivery of scheme and regulatory initiatives while minimizing compliance, operational, and financial risk.</p>
<p> </p>
<p> <strong>Key Responsibilities</strong> </p>
<p> <strong>Card Scheme Compliance</strong> </p>
<ul>
<li>Ensure full compliance with client operating regulations, manuals, and compliance programs.</li>
<li>Monitor scheme bulletins, mandates, and rule changes; assess business impact and drive implementation.</li>
<li>Act as the primary liaison with client on compliance matters, audits, and investigations.</li>
<li>Manage responses to scheme audits, inquiries, and compliance monitoring programs.</li>
</ul>
<ul>
<li>Ensure card products, processes, and operations comply with clients regulations, circulars, and directives.</li>
<li>Support internal and external regulatory audits, inspections, and examinations relating to card business.</li>
<li>Track regulatory changes and coordinate timely implementation across all relevant stakeholders.</li>
</ul>
<ul>
<li>Lead and manage card compliance projects arising from scheme mandates, regulatory requirements, audits, or strategic initiatives.</li>
<li>Develop project plans, timelines, and deliverables for compliance initiatives; track progress and report status to management.</li>
<li>Coordinate cross functional teams (Operations, IT, Risk, Legal, Compliance, Vendors, Processors) to ensure successful execution.</li>
<li>Ensure compliance projects are delivered on time, within scope, and with minimal business disruption.</li>
<li>Oversee post implementation validation to confirm compliance objectives are met.</li> <li>Identify, assess, and remediate card compliance breaches and operational issues.</li> <li>Perform root cause analysis and drive corrective and preventive action plans.</li> <li>Support enterprise risk assessments related to card issuing and acquiring activities.</li> <li>Manage and validate clients fees, assessments, fines, and penalties.</li> <li>Investigate and resolve fee discrepancies and compliance-related charges with schemes.</li> <li>Support cost monitoring, forecasting, and optimization initiatives for scheme-related fees.</li> <li>Prepare and present compliance dashboards, project updates, and management reports.</li> <li>Maintain compliance documentation, evidence repositories, and audit trails.</li> <li>Support governance forums and management committees with compliance and project status updates.</li> <li>Provide compliance advisory support to business and product teams during new initiatives, enhancements, and changes.</li> <li>Engage with vendors, processors, and internal teams to ensure contractual and operational compliance.</li> <li>Conduct awareness sessions and trainings on card scheme and regulatory compliance requirements.</li> </ul>
<p> </p>
<p> <strong>Key Skills & Competencies</strong> </p>
<ul>
<li>Strong knowledge of Visa operating regulations</li>
<li>Working knowledge of CBO regulatory requirements for payment cards</li>
<li>Proven project management skills in a compliance or payments environment</li>
<li>Strong analytical, reporting, and issue resolution capabilities</li>
<li>Excellent stakeholder management and communication skills</li>
<li>High attention to detail and ability to work under regulatory deadlines</li>
</ul>
<p> <strong>Qualifications & Experience</strong> </p>
<ul>
<li>Bachelor's degree in Business, Finance, Banking, Law, or a related discipline</li>
<li>10 15 years of experience in card services, payments, compliance, or operations</li>
<li>Hands on experience managing card scheme mandates and compliance projects</li>
<li>Experience supporting regulatory audits and scheme assessments</li> <li>Professional certifications in payments, compliance, or project management are an advantage</li>
</ul>
<p> <strong>Preferred Experience</strong> </p>
<ul>
<li>Exposure to both card issuing and acquiring environments</li>
<li>Experience managing large scale scheme or regulatory remediation programs</li>
<li>Familiarity with scheme fees/charges, chargeback monitoring programs, scheme risk programs, Settlement, Reconciliation and compliance reporting tools</li>
</ul>
<p> </p>
<p><b>Job Purpose: </b></p><p><br></p><p>The Head - Employee Relations & Services is accountable for the Bank s Employee Relations and Services operating model, ensuring fair Employee Relations, service excellence, reliable HC operations, payroll and benefits integrity, HRMS accuracy, and compliance with approved policies, governance requirements and applicable laws.The role promotes a fair, trusted and well-controlled workplace by managing employee matters with consistency, confidentiality and timely resolution, while using employee insights, service analytics and process improvement to strengthen employee experience and provide reliable assurance to the Chief Human Capital Officer. Key Accountabilities: Leads the Employee Relations & Services Unit and translates the HC operating model into practical service, governance, compliance and operational priorities. Owns the Employee Relations and Employee Services operating model, including the service catalogue, service-level standards, role accountabilities, escalation routes, hand-offs and management reporting, ensuring service excellence, responsiveness and consistency across all employee service channels. Establishes and maintains HC governance, control, policy, delegation and records-management requirements, ensuring responsibilities are clear, evidence is retained, exceptions are monitored and control weaknesses are remediated. Defines and monitors service-level agreements, turnaround times and performance indicators for Human Capital services, tracks adherence and breaches, drives root-cause analysis and corrective actions, and provides regular service-performance insights to strengthen accountability, responsiveness and continuous improvement. Provides practical and risk-based advice to HC leadership and line management on complex employment, conduct, compliance and employee-service matters, escalating material risks through the approved governance channels. Manages Employee Relations matters, including grievances, disciplinary cases, workplace concerns, investigations, appeals, mediation and policy interpretation, ensuring fairness, confidentiality, consistency, timely resolution and proper documentation. Oversees Payroll, Benefits Administration and employee lifecycle services, ensuring accurate and timely processing, effective controls, reliable reconciliations, secure handling of employee data and a consistent employee experience. Oversees all matters related to the Social Protection Fund (SPF), including monthly contribution processing, statutory reporting, coordination of insurance coverage for eligible leave types, reconciliation of SPF-related records and timely resolution of compliance or coverage matters in line with applicable requirements. Manages the Employee Health Insurance Program, monitors service-provider performance, resolves service issues, captures employee feedback, drives program improvements and facilitates tendering or renewal recommendations through the Management Tendering Committee. Ensures HRMS transaction accuracy and employee-data integrity, supports process standardisation and automation, and uses service analytics to improve turnaround time, control effectiveness, employee experience and operational efficiency. Leads, develops and manages the unit team, promoting accountability, service discipline, confidentiality, knowledge transfer, continuity and professional standards in all Employee Relations and Services activities.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Human Resources, Business Administration, Law or a related discipline; a Master s degree is preferred.</li><li>Professional certification in Human Resources such as SHRM-SCP, CIPD Level 7 or SPHR, is highly desirable.</li><li>Minimum of 10 years of progressive Human Capital experience, including at least 4 years in a managerial role covering Employee Relations, HC Operations, Payroll Management, Benefits Administration or Shared Services.</li><li>Demonstrated experience in Employee Relations case management, workplace investigations, HR operations controls, service improvement and HRMS-enabled process enhancement, preferably within a regulated financial services environment.</li><li>Strong working knowledge of Oman Labour Law, SPF requirements, employment-related statutory obligations, data privacy expectations and governance requirements relevant to Human Capital.</li><li>Excellent written and spoken Arabic and English, with the ability to prepare clear employee, governance and regulatory communications.</li></ul>
<p><b>Job Purpose</b>: The Head - Employee Relations & Services is accountable for the Bank s Employee Relations and Services operating model, ensuring fair Employee Relations, service excellence, reliable HC operations, payroll and benefits integrity, HRMS accuracy, and compliance with approved policies, governance requirements and applicable laws.The role promotes a fair, trusted and well-controlled workplace by managing employee matters with consistency, confidentiality and timely resolution, while using employee insights, service analytics and process improvement to strengthen employee experience and provide reliable assurance to the Chief Human Capital Officer.</p><h4><b><br></b></h4><h4><b>Key Accountabilities:</b></h4><ul><li>Leads the Employee Relations & Services Unit and translates the HC operating model into practical service, governance, compliance and operational priorities.</li><li>Owns the Employee Relations and Employee Services operating model, including the service catalogue, service-level standards, role accountabilities, escalation routes, hand-offs and management reporting, ensuring service excellence, responsiveness and consistency across all employee service channels.</li><li>Establishes and maintains HC governance, control, policy, delegation and records-management requirements, ensuring responsibilities are clear, evidence is retained, exceptions are monitored and control weaknesses are remediated.</li><li>Defines and monitors service-level agreements, turnaround times and performance indicators for Human Capital services, tracks adherence and breaches, drives root-cause analysis and corrective actions, and provides regular service-performance insights to strengthen accountability, responsiveness and continuous improvement.</li><li>Provides practical and risk-based advice to HC leadership and line management on complex employment, conduct, compliance and employee-service matters, escalating material risks through the approved governance channels.</li><li>Manages Employee Relations matters, including grievances, disciplinary cases, workplace concerns, investigations, appeals, mediation and policy interpretation, ensuring fairness, confidentiality, consistency, timely resolution and proper documentation.</li><li>Oversees Payroll, Benefits Administration and employee lifecycle services, ensuring accurate and timely processing, effective controls, reliable reconciliations, secure handling of employee data and a consistent employee experience.</li><li>Oversees all matters related to the Social Protection Fund (SPF), including monthly contribution processing, statutory reporting, coordination of insurance coverage for eligible leave types, reconciliation of SPF-related records and timely resolution of compliance or coverage matters in line with applicable requirements.</li><li>Manages the Employee Health Insurance Program, monitors service-provider performance, resolves service issues, captures employee feedback, drives program improvements and facilitates tendering or renewal recommendations through the Management Tendering Committee.</li><li>Ensures HRMS transaction accuracy and employee-data integrity, supports process standardisation and automation, and uses service analytics to improve turnaround time, control effectiveness, employee experience and operational efficiency.</li><li>Leads, develops and manages the unit team, promoting accountability, service discipline, confidentiality, knowledge transfer, continuity and professional standards in all Employee Relations and Services activities.</li></ul><p><strong>Desired Candidate Profile</strong></p><h4>Qualifications and Experience:</h4><ul><li>Bachelor s degree in Human Resources, Business Administration, Law or a related discipline; a Master s degree is preferred.</li><li>Professional certification in Human Resources such as SHRM-SCP, CIPD Level 7 or SPHR, is highly desirable.</li><li>Minimum of 10 years of progressive Human Capital experience, including at least 4 years in a managerial role covering Employee Relations, HC Operations, Payroll Management, Benefits Administration or Shared Services.</li><li>Demonstrated experience in Employee Relations case management, workplace investigations, HR operations controls, service improvement and HRMS-enabled process enhancement, preferably within a regulated financial services environment.</li><li>Strong working knowledge of Oman Labour Law, SPF requirements, employment-related statutory obligations, data privacy expectations and governance requirements relevant to Human Capital.</li><li>Excellent written and spoken Arabic and English, with the ability to prepare clear employee, governance and regulatory communications.</li></ul>
<p>Lead the execution of Improvement Management process in line with OQ RPI strategic objectives, under Head of Transformation scope, acting as owner of standards / tools for resource planning, prioritization of improvement initiatives, and plans and continuously improve initiatives management procedures, practices, and systems; in order to contribute with Business improvement goals at RPI & Plastics.</p><p>The position will act in accordance with the Group s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, HSE standards, government & other legal justifications, and best international practices in consonance with national objectives.</p><p><strong>Main tasks and responsibilities</strong></p><p><strong>Strategic Transformation Leadership</strong></p><p>Drive RPI wide Transformation strategy for strategic priorities, ensuring initiatives deliver measurable value and align with the company long term ambitions & Solomon targets.</p><p>Ensure alignment of initiatives with company objectives, business priorities, and strategic themes.</p><p>Advise senior management on initiative prioritization, sequencing, and interdependencies.</p><p><strong>Governance and Strategic Priority Management</strong></p><p>Act as focal point and governance lead for assigned strategic priorities, own governance delivery and ensure Sponsors and Core Teams meet agreed performance and reporting standards, progress tracking, and value realization.</p><p>Prepare and present comprehensive progress reviews, key risks, and performance insights to the Transformation Steering Committee (TSC).</p><p>Ensure proper documentation, alignment, and accountability for initiatives under each strategic priority.</p><p><strong>Performance Analytics and Value Realization</strong></p><p>Lead initiative performance and value realization assessments, ensuring accurate reporting of financial and operational impact.</p><p>Translate analytical insights into strategic recommendations for decision-makers.</p><p>Benchmark performance and identify improvement opportunities across transformation workstreams.</p><p>Ensure validation of the expected and realized benefits in coordination with BVC</p><p><strong>Framework and Methodology Development</strong></p><p>Develop and enhance the governance framework, templates, and processes for initiative management and performance tracking.</p><p>Drive adoption of best practices and standardization across all transformation activities.</p><p><strong>Stakeholder and Leadership Engagement</strong></p><p>Engage with senior leadership, initiative sponsors, and functional heads to drive ownership and accountability for transformation outcomes.</p><p>Facilitate and coordinate key decision-making forums including steering committees and core team reviews.</p><p>Ensure high-quality, insight-driven materials are presented for executive decision-making.</p><p><strong>Communication and Organizational Engagement</strong></p><p>Lead the preparation of communication materials, presentations, and success stories related to assigned strategic priorities.</p><p>Support organization-wide communication campaigns, workshops, and engagement sessions to build transformation awareness.</p><p><strong>Capability Building and Coaching</strong></p><p>Mentor Analysts and initiative owners, enhancing their understanding of initiative management and value realization.</p><p>Contribute to developing departmental capabilities and improving overall transformation maturity.</p><p><strong>Key interactions</strong></p><p>Internal: OQ RPI Leadership, OMT Functions, Finance, Strategy, PMO, Transformation Office, Strategic Priority Core Teams, Initiative Sponsors</p><p>External: Consultants, benchmarking partners, and industry associations</p><p><strong>Notable Working Conditions</strong>. Office environment, intensive computer screen use, traveling</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Education requirements</strong></p><p>Bachelor s degree in Business, Engineering, or Economics</p><p>Language Excellent knowledge of written, read, and spoken English (required) - Arabic - Native (desirable)</p><p><strong>Background and experience</strong></p><p><strong>Competencies and skills</strong></p><p>10-12 years of experience in transformation management, performance improvement, or strategic project leadership.</p><p>Demonstrated experience in leading cross-functional initiatives and managing governance processes.</p><p>Strong understanding of value realization and performance frameworks</p><p><strong>Soft</strong>:</p><p>Strong leadership and influencing capability across senior levels.</p><p>Strategic and analytical thinking.</p><p>Excellent presentation, facilitation, and stakeholder management skills.</p><p>Ability to coach and mentor others.</p><p>Proactive and structured in managing multiple priorities</p><p><strong>Technical</strong>:</p><p>Expert in initiative governance, value tracking, and performance analytics.</p><p>Advanced proficiency in Power BI, Excel, and performance dashboards.</p><p>Strong knowledge of Lean, Six Sigma, or transformation frameworks.</p><p>Proficient in project and portfolio management tools</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Drives revenue to achieve Hotel’s topline goals for each of their represented hotels by proactively soliciting all business segments; to include new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads. Focuses on properties BT Pricing strategy. Provides property support by coordinating and executing property internal mining efforts at assigned hotels. Partners with Leadership to ensure competitive sales strategies are in place for the hotel and stay competitive within the market by aligning on sales activities to generate business and communicate real-time competitor intel. Reports directly to Property Sales Leader (ASL or DOS/DOSM) and works closely with the hotel General Managers, focuses on sales driven tasks. May work with Local Sales and U.S. Account Sales/GSO teams to drive production from targeted high priority accounts including maximizing special corporate business within the represented market place.<br>CANDIDATE PROFILE <br>Education and Experience<br>Required:<br>• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.<br>Preferred:<br>• 4-year college degree; previous experience in proactive lead generation in hospitality and sales discipline; knowledge of property-specific business segments (e.g. group, catering, transient); knowledge the hospitality industry.<br>CORE WORK ACTIVITIES<br>Managing Sales Activities<br>• Works with Property Sales Leader (ASL or DOS/DOSM) in identifying the top accounts of each stakeholder hotel, determine account deployment structure, identify key buyers within each account, and coordinate efforts to drive demand and pull-through business from the accounts for the stakeholder hotels.<br>• Assist Property Sales Leader in identifying share shift targets.<br>• Ensures effective and efficient funnel management through available systems and collaborating with Multi-Hotel Sales.<br>• Manages daily Status Change reports to help close on hotel business.<br>• May work with Local Sales, U.S. Account Sales/GSO teams to drive production from targeted high priority accounts including maximizing special corporate business within the represented market place.<br>• Provides property support by coordination and executing property internal mining efforts to assigned hotels<br>• Solicits new business from non-deployed small business accounts, reader boards, and leads sent through internal referral mechanisms.<br>• Solicits potential new accounts or business opportunities by leveraging business intelligence provided by Sales & Marketing Planning and Support or other third-party data sources to generate leads.<br>• Utilizes internal lead referral tools (e.g., eProspecting Portal) to solicit new business opportunities and contacts.<br>• Ensure Hotel has property lead generation program to identify new business.<br>• Re-solicits non-deployed realized opportunities, including turndowns, lost opportunities, and actualized business when appropriate.<br>• Drives customer satisfaction through daily interactions (e.g., solicitations, re-solicitations, account calls, site inspections, new business calls, face to face activities, etc.).<br>• Conducts customer facing sales activities on behalf of the hotels in partnership with Property Coordinator/Resource as appropriate. (e.g., lunch and learns, social hours, company of the month activities, local industry events, Convention and Visitors Bureau (CVB) Activities, etc.).<br>• Conducts site inspections for customer accounts as appropriate.<br>• Maintains complete and up-to-date lead information on each account in CI/TY SFA Web and EMPOWER to verify accurate reporting and customer base information.<br>• Qualifies and maintains customer’s long-term business potential and refers customers to market, field, hotel or national sales office, as required.<br>• Verifies accurate and timely lead turnover to other Sales Channels and partners closely with the Multi-Hotel Sales to ensure qualified leads are entered into CI/TY SFAWeb.<br>• Leverages MI Leads for Out of Org, Non-Deployed Accounts.<br>• Presents stakeholder hotel benefits and features based on customer needs.<br>• Understands and utilizes all business processes written in support of the sales organization.<br>• Utilizes negotiation skills and creative selling abilities to uncover new business.<br>• Uses all information systems (e.g., CI/TY SFA Web, MRDW, MarRFP-SAPP, Hoteligence, Account Relationship Management (ARM) to research the deployment and value of the accounts deemed important for stakeholder hotels.<br>• Understands the overall market (e.g., competitors’ strengths and weaknesses, economic trends, supply and demand etc.) to sell effectively against the competition.<br>• Communicates trends, opportunities, and market changes to appropriate parties, as needed.<br>• Leverages all available sales channels, (e.g., marriott.com, group and transient intermediaries, field sales, worldwide reservation offices, etc.), to optimize sales revenues.<br>• Understands and actively utilizes company marketing initiatives/incentives to convert cold leads to warm leads.<br>• Tracks weekly activities and relationship to revenue and room night production.<br>• Sets day-today priorities to complete assigned responsibilities<br>• Actively participates and contributes to Sales Strategy Meetings as appropriate.<br>• Adjusts to significant variation in daily workload through independent prioritization.<br>• Drives revenue from local non-deployed accounts for the hotels the Sales Executive represents by proactively soliciting new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads.<br>• Activate local tactics for deployed accounts to pull-through local buyer needs. Communicate best practices for generating creative revenue opportunities.<br>• Performs other duties as appropriate.<br>• <br>Building Successful Relationships<br>• Leverage deployed account resources to drive business for properties for identified hotels to pull-through business to grow account share.<br>• Participates in community and hotel networking events (e.g., Rotary Clubs, RI Social Hours, Chamber of Commerce, etc).<br>• Visits neighborhood target and local small business accounts and coordinate follow up efforts.<br>• Coordinates with Property Sales Leader to understand needs and priorities of stakeholder hotels to identify focus areas.<br>• Works collaboratively with all sales channels (e.g. the Multi-Hotel Sales, Account Sales and Global Sales) to establish coordinated sales efforts that are complementary, and not duplicative.<br>• Handles customer care issues and as necessary, refers them to the appropriate owner.<br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services customers to obtain and grow share of the account.<br>• Executes and supports the company’s customer service standards.<br>• Engages in property related events that support the development of new accounts (e.g., General Manager (GM) Reception, Concierge Level hospitality, etc.).<br>• Performs other duties, as assigned, to meet business needs.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</span> </div>
<p><h4>About the role</h4>
<p>At Pavago, one of our clients is hiring a cold email outreach specialist to generate qualified sales opportunities through strategic outbound email campaigns.</p>
<p>This is a hands-on, performance-driven role where you’ll own the entire cold email process—from building targeted prospect lists and writing personalized outreach to managing deliverability, optimizing campaigns, and qualifying inbound responses.</p>
<p>Success in this role comes from combining strong copywriting, technical deliverability knowledge, and a data-driven approach to consistently generate qualified pipeline for the sales team.</p>
<p>If you’re passionate about outbound prospecting, enjoy experimenting with messaging, and understand what it takes to keep campaigns landing in inboxes—not spam folders—this role is for you.</p>
<h4>What you’ll own</h4>
<strong>Prospect research & list building</strong><br>
Build highly targeted prospect lists using:
<ul>
<li>Apollo</li>
<li>ZoomInfo</li>
<li>LinkedIn Sales Navigator</li>
<li>Crunchbase</li>
<li>Similar prospecting platforms</li>
</ul>
Segment prospects by:
<ul>
<li>Industry</li>
<li>Company size</li>
<li>Job title</li>
<li>Geography</li>
<li>Ideal customer profile (ICP)</li>
</ul>
Verify and clean contact data using:
<ul>
<li>NeverBounce</li>
<li>ZeroBounce</li>
<li>Clearout</li>
</ul>
Maintain organized prospect databases and outreach lists.
<strong>Cold email campaign management</strong><br>
Write personalized cold email copy, subject lines, and calls-to-action.<br>
Build and launch multi-step outbound sequences (4–8 touchpoints).<br>
Personalize messaging using company and prospect research.<br>
Monitor campaign performance daily.<br>
Continuously optimize campaigns based on engagement and reply metrics.
<strong>Deliverability & inbox management</strong><br>
Manage inbox reputation using platforms such as:
<ul>
<li>Instantly</li>
<li>Lemlist</li>
<li>Smartlead</li>
<li>Mailwarm</li>
</ul>
Monitor:
<ul>
<li>Bounce rates</li>
<li>Spam scores</li>
<li>Sender reputation</li>
<li>Inbox health</li>
</ul>
Rotate sending domains and inboxes to maximize deliverability.<br>
Identify and resolve deliverability issues before campaign performance declines.
<strong>Campaign optimization & reporting</strong><br>
Conduct A/B testing on:
<ul>
<li>Subject lines</li>
<li>Messaging</li>
<li>CTAs</li>
<li>Send times</li>
</ul>
Track key metrics including:
<ul>
<li>Open rates</li>
<li>Positive reply rates</li>
<li>Bounce rates</li>
<li>Conversion rates</li>
</ul>
Prepare campaign performance reports and recommend improvements.<br>
Document testing results and optimization history.
<strong>Lead qualification & CRM management</strong><br>
Review campaign replies and categorize responses accurately.<br>
Identify qualified prospects and route them to the sales team.<br>
Maintain accurate CRM records using:
<ul>
<li>HubSpot</li>
<li>Salesforce</li>
<li>Zoho CRM</li>
<li>Similar CRM platforms</li>
</ul>
Ensure outreach data remains organized and up to date.
<strong>Compliance & best practices</strong><br>
Ensure campaigns comply with:
<ul>
<li>CAN-SPAM</li>
<li>GDPR</li>
<li>CCPA</li>
</ul>
Maintain suppression and unsubscribe lists.<br>
Follow outbound email best practices to protect sender reputation.
<h4>What makes you a strong fit</h4>
<ul>
<li>Excellent persuasive and concise writing skills.</li>
<li>Strong analytical mindset with a focus on performance improvement.</li>
<li>Comfortable using outbound automation and deliverability tools.</li>
<li>Organized, proactive, and highly execution-focused.</li>
<li>Strong attention to detail.</li>
<li>Continuously tests, learns, and optimizes campaign performance.</li>
</ul>
<h4>Required experience & skills</h4>
<strong>Experience</strong><br>
1–2+ years of experience in:
<ul>
<li>Cold email outreach</li>
<li>Outbound lead generation</li>
<li>Sales development (SDR)</li>
<li>Outbound marketing</li>
</ul>
<strong>Technical skills</strong><br>
Hands-on experience with:
<ul>
<li>Apollo</li>
<li>Instantly</li>
<li>Lemlist</li>
<li>Smartlead</li>
<li>Woodpecker</li>
<li>Similar outreach platforms</li>
</ul>
Experience writing cold email campaigns.<br>
Strong Excel or Google Sheets skills.<br>
Excellent written English communication.
<strong>Nice-to-have</strong><br>
Experience managing large-scale email deliverability.<br>
Understanding of:
<ul>
<li>DNS</li>
<li>SPF</li>
<li>DKIM</li>
<li>DMARC</li>
</ul>
Experience supporting B2B SaaS, agencies, or service businesses.<br>
Experience collaborating with SDRs or account executives.<br>
Familiarity with outbound automation workflows and CRM integrations.
<h4>What a typical day looks like</h4>
<ul>
<li>Build and refine prospect lists.</li>
<li>Launch and monitor outbound email campaigns.</li>
<li>Review inbox health and deliverability metrics.</li>
<li>Optimize messaging, targeting, and campaign performance.</li>
<li>Qualify interested prospects and hand them off to sales.</li>
<li>Update CRM records and maintain campaign documentation.</li>
</ul>
<p>In short: You own outbound email execution—from research and personalization to optimization and lead qualification—ensuring a consistent flow of qualified opportunities into the sales pipeline.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>High email open rates.</li>
<li>Positive reply and conversation rates.</li>
<li>Low bounce rates and strong inbox health.</li>
<li>Consistent campaign execution and optimization.</li>
<li>Accurate CRM documentation.</li>
<li>Growth in qualified outbound pipeline.</li>
</ul>
<h4>Why join us?</h4>
<ul>
<li>Own the complete outbound email process from strategy to execution.</li>
<li>Work with modern sales engagement and automation tools.</li>
<li>Directly influence pipeline growth and revenue generation.</li>
<li>Performance-driven environment with measurable impact.</li>
<li>Opportunities to grow into:
<ul>
<li>Senior outbound specialist</li>
<li>Sales development team lead</li>
<li>Outbound growth manager</li>
<li>Revenue operations</li>
</ul>
</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Spark Hire intro video (3–5 minutes)</li>
<li>Recruiter interview</li>
<li>Practical assessment (cold email sequence exercise)</li>
<li>Client interview</li>
<li>Offer & onboarding</li>
</ul>
<h4>What happens after you apply</h4>
<p>Right after you apply, you’ll receive an invitation to record your intro video. This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.</p>
<p>Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team. This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.</p>
<p>Don’t overthink it—you can record your video as many times as you’d like before submitting it. Only your final submission will be reviewed.</p>
<h4>Apply now</h4>
<p>If you’re passionate about outbound prospecting, enjoy writing high-performing cold emails, understand email deliverability, and want to help generate qualified sales opportunities through data-driven outreach, we’d love to hear from you. Apply today and become a key contributor to building a predictable outbound pipeline.</p></p><p></p>