Head Pastry Jobs in Oman
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<p>The Manager Business Transformation will lead and deliver enterprise-wide operational transformation initiatives across the bank to include branches and Back-Office Operations. The role is accountable for driving end-to-end process re-engineering, digital transformation, system implementation, and operational risk enhancement initiatives to ensure:</p><ul><li>Superior customer experience</li><li>Operational efficiency and cost optimization</li><li>Strong internal controls and fraud prevention</li><li>Regulatory compliance and audit readiness</li><li>Adoption of emerging technologies and automation</li></ul><p>This role requires a self-driven change leader who combines strategic thinking with hands-on execution capability and can independently drive initiatives while effectively managing cross-functional teams.</p><p><strong>Principal Accountabilities</strong></p><ol><li><strong>Enterprise Process Transformation</strong><ul><li>Identify high-impact transformation opportunities across branches and operations.</li><li>Conduct detailed End-to-End (E2E) analysis of As-Is processes.</li><li>Perform GAP analysis covering efficiency, control weaknesses, fraud risk exposure, and compliance gaps.</li><li>Redesign processes aligned with best practices, regulatory requirements, and digital enablement.</li><li>Lead implementation from concept to post-go-live stabilization.</li></ul></li><li><strong>Core Banking & BPM Implementation Leadership</strong><ul><li>Act as Business Lead in Core Banking transformation projects (e.g. implementation / upgrades).</li><li>Lead BPM implementation initiatives (e.g., Newgen or similar workflow automation platforms).</li><li>Draft and review:<ul><li>Business Requirement Documents (BRD)</li><li>Functional Specifications</li><li>Solution Design Documents</li><li>UAT strategy and execution</li></ul></li><li>Ensure seamless integration between core systems, digital platforms, and operational workflows.</li></ul></li><li><strong>Digital & Automation Enablement</strong><ul><li>Identify opportunities for:<ul><li>Robotic Process Automation (RPA)</li><li>Artificial Intelligence (AI)-enabled decision tools</li><li>Workflow automation</li><li>Process digitization</li><li>Open Banking and API integration</li></ul></li><li>Drive reduction of manual intervention and operational risk.</li><li>Ensure technology adoption improves both customer journey and employee productivity.</li></ul></li><li><strong>Operational Risk, Fraud & Controls Enhancement</strong><ul><li>Embed strong preventive and detective controls within redesigned processes.</li><li>Minimize internal and external fraud exposure.</li><li>Ensure alignment with regulatory requirements and internal audit standards.</li><li>Partner with Risk, Compliance, and Internal Audit to proactively close control gaps.</li></ul></li><li><strong>Project & Change Management</strong><ul><li>Lead multiple transformation projects simultaneously.</li><li>Manage cross-functional teams including IT, Operations, Branches, Risk, and Vendors.</li><li>Conduct Steer Cos, working groups, stakeholder alignment sessions.</li><li>Ensure structured communication to impacted stakeholders.</li><li>Drive user adoption and behavioral change across the organization.</li></ul></li><li><strong>Governance & Management Reporting</strong><ul><li>Develop and publish structured MIS dashboards for:<ul><li>Transformation pipeline</li><li>Benefits realization</li><li>Risk mitigation status</li><li>Project milestones</li></ul></li><li>Provide management updates to Executive Leadership.</li><li>Ensure clear tracking of ROI and operational impact.</li></ul></li></ol><p><strong>Desired Candidate Profile</strong></p><h2>Requirements and Personal Specifications</h2><p>We are looking for a transformational leader with strong banking domain expertise.</p><ul><li>Minimum 10+ years of banking / financial services experience.</li><li>Minimum 6+ years in Business Transformation / Change Management roles.</li><li>Strong hands-on experience in:<ul><li>Branch Operations</li><li>Back-office Operations</li><li>Core Banking Implementation (T24 preferred)</li><li>BPM systems (Newgen or equivalent)</li></ul></li><li>Experience leading large-scale operational transformation initiatives.</li></ul><h3>Technical & Functional Competencies</h3><ul><li>Core Banking Systems (T24 preferred)</li><li>BPM / Workflow Automation (Newgen preferred)</li><li>Process Re-engineering & Lean methodology</li><li>Operational Risk & Control Framework</li><li>Regulatory compliance implementation</li><li>RPA and AI exposure preferred</li></ul><h3>Leadership & Behavioral Competencies</h3><ul><li>Self-driven and results-oriented</li><li>Ability to work independently and take ownership</li><li>Strong stakeholder management skills</li><li>Ability to influence senior leadership</li><li>Strong analytical and problem-solving skills</li><li>Hands-on executor (not only strategic thinker)</li><li>Able to manage teams while also performing ad-hoc deep-dive tasks</li></ul><h3>Qualifications</h3><ul><li>MBA or equivalent postgraduate qualification</li><li>Lean Six Sigma Black Belt</li><li>PMP / PMI certification preferred</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Position Summary The Production Manager is responsible for delivering safe, efficient and cost-effective production across ISFC's canned tuna and sardine operations. The role drives manufacturing excellence by maximizing Overall Equipment Effectiveness (OEE), optimizing raw fish yield, improving labour productivity, reducing unit production costs, minimizing waste, ensuring accurate inventory control, and achieving production targets while maintaining the highest food safety and quality standards. The position will report to the Operations Director</p><p>Key Responsibilities :</p><p>Production Leadership</p><ul><li>Lead daily production of canned tuna and sardines to achieve safety, quality, output and cost objectives.</li><li>Deliver the production plan in coordination with Planning, Supply Chain and Maintenance.</li><li>Ensure compliance with food safety, GMP, HACCP and regulatory requirements.</li></ul><p>Yield Optimisation</p><ul><li>Maximise fish recovery and edible yield throughout thawing, cleaning, cooking, loining, filling and packing.</li><li>Monitor yield losses by process step and implement corrective actions.</li><li>Benchmark yield against international seafood manufacturing best practice.</li></ul><p>Overall Equipment Effectiveness (OEE)</p><ul><li>Improve OEE through higher availability, performance and quality.</li><li>Reduce downtime, changeover losses, micro-stoppages and speed losses.</li><li>Work with Maintenance to implement TPM and preventive maintenance.</li></ul><p>Labour Productivity</p><ul><li>Improve worker efficiency through line balancing, work measurement and standard operating procedures.</li><li>Develop productivity KPIs and incentive programmes.</li><li>Optimise manpower utilisation while maintaining safety and quality.</li></ul><p>Material Optimisation</p><ul><li>Optimise consumption of fish, oil, brine, sauces and other additives.</li><li>Reduce consumption of cans, lids, cartons, labels, shrink film and pallets.</li><li>Minimise giveaway, damage, scrap and rework.</li></ul><p>Cost Management</p><ul><li>Drive continuous reduction in manufacturing cost per case and cost per tonne.</li><li>Identify productivity and waste reduction projects.</li><li>Prepare weekly and monthly production cost reports with variance analysis.</li></ul><p>Inventory Management</p><ul><li>Maintain accurate WIP, packaging and finished goods inventory.</li><li>Ensure FIFO/FEFO compliance and stock accuracy.</li><li>Support monthly stock counts and inventory reconciliation.</li></ul><p>Continuous Improvement</p><ul><li>Lead Lean Manufacturing, Six Sigma and Kaizen initiatives.</li><li>Implement root cause analysis and corrective actions.</li><li>Promote a culture of operational excellence.</li></ul><p>People Leadership</p><ul><li>Coach supervisors and develop production talent.</li><li>Promote safety, teamwork, accountability and high performance.</li></ul><p>Key Performance Indicators (KPIs)</p><ul><li>Production : Production plan attainment (%) Output per shift Capacity utilisation (%)</li><li>Yield Fish yield (%) Raw material loss (%) Giveaway (%)</li><li>OEE Overall Equipment Effectiveness Availability Performance Quality rate</li><li>Labour : Cases per labour hour Labour productivity Overtime control</li><li>Materials Packaging consumption variance Additive consumption variance Waste & scrap reduction</li><li>Cost Manufacturing cost per case Conversion cost per tonne Energy & utility efficiency</li><li>Inventory : Inventory accuracy WIP accuracy Stock losses Cycle count compliance</li><li>Quality & Safety First-pass quality Customer complaints Food safety compliance Lost Time Injury Frequency Rate</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Food Engineering, Industrial Engineering, Mechanical Engineering, Manufacturing or related discipline.</li><li>10+ years of food or seafood manufacturing experience.</li><li>Minimum 5 years leading high-volume production operations.</li><li>Experience with OEE, Lean Manufacturing, TPM and continuous improvement.</li><li>Knowledge of ERP/MES production reporting systems.</li></ul><p><strong>Core Competencies :</strong></p><ul><li>Production planning and scheduling</li><li>Yield optimisation</li><li>Manufacturing cost control</li><li>Inventory management</li><li>Lean Manufacturing</li><li>OEE improvement</li><li>Root cause analysis</li><li>Leadership and coaching</li><li>Data-driven decision making</li><li>Cross-functional collaboration</li></ul><p><strong>Success Profile :</strong></p><ul><li>Consistently achieves production targets safely and efficiently.</li><li>Maximises fish yield and minimises waste.</li><li>Improves OEE and labour productivity year after year.</li><li>Reduces manufacturing cost per unit while protecting quality.</li><li>Maintains accurate inventories and reliable production reporting.</li><li>Builds a disciplined, high-performing production team that supports ISFC's global growth ambitions.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>CNS is a technology company that powers the future by providing digital solutions essential to support all enterprise and human development. While growing and managing a robust pool of supplier-partners for the benefit of our clients has always been a priority, we are constantly re-inventing ourselves.<br>
Founded in 1987 with more than 30 years of experience, CNS employs over 320 employees including more than 250 certified engineers. We offer in-depth expertise and a range of best-in-class products that support the digital transformation of all major industries. With offices in three countries, we have an extensive reach into, and regional knowledge of the Middle East markets.<br>
A shift into levering our many years of experience to develop pioneering software in-house will add yet another dimension to our highly innovative solutions-portfolio.</p><br><br>Job Description<br><p>We are seeking a dynamic and results-driven Account Manager to join CNS Oman. The role will focus on managing and growing key accounts within the Oman market, driving business opportunities, and achieving assigned sales targets. The ideal candidate will have strong experience working with System Integrators (SIs), a solid understanding of the IT solutions landscape, and the ability to position CNS offerings effectively to prospective customers.<br>
</p><br><p><u><strong>Key Responsibilities</strong></u></p><br><p><strong>Protect CNS Interests</strong></p><br><ul><li>Maintain strict confidentiality of all business-related information involving CNS, its partners, suppliers, and customers.</li><li>Ensure full compliance with company policies, procedures, and internal/external audit requirements.</li><li>Represent CNS professionally in alignment with the company’s core values.</li><li>Adhere to ISO standards and internal governance frameworks.</li></ul><p><strong>Plan and Forecast Projects from Prospective Customers</strong></p><br><ul><li>Stay updated on market trends, customer needs, and industry developments within Oman.</li><li>Build strong, consultative relationships with customers, including engagement at the C-level.</li><li>Understand competitor positioning within accounts and strategically position CNS solutions.</li><li>Promote and sell CNS’s full portfolio, including Servers, Storage, Networking, Security, Virtualization, Backup, Disaster Recovery, Support, and Managed Services.</li><li>Identify and develop a pipeline of prospective customers and projects within the financial year.</li><li>Maintain accurate sales forecasting and pipeline management.</li><li>Drive opportunities from identification to closure, ensuring profitability for CNS.</li></ul><p><strong>Achieve Sales Targets</strong></p><br><ul><li>Meet and exceed quarterly and annual sales targets assigned by the Sales Manager.</li><li>Take full ownership of winning projects and expanding CNS market share within assigned segments.</li><li>Identify and develop new business opportunities and accounts.</li><li>Build long-term customer relationships and enhance customer satisfaction.</li><li>Maintain strong understanding of customer requirements and buying behavior.</li><li>Demonstrate solid technical knowledge of CNS offerings.</li><li>Utilize escalation processes where required and collaborate with internal teams (Pre-sales, PM, Finance, and Contracts).</li><li>Lead sales cycles including presentations, negotiations, and deal closures.</li></ul><p><strong>Propose Technical & Commercial Solutions</strong></p><br><ul><li>Professionally represent CNS in all client engagements.</li><li>Collaborate with principal partners to deliver end-to-end solutions.</li><li>Ensure proposals are accurate, competitive, and submitted in a timely manner.</li><li>Focus on value-based selling rather than price-driven approaches.</li></ul><br>Qualifications<br><p><strong>Qualifications & Requirements</strong></p><br><ul><li>5–7 years of relevant experience in IT solutions / system integration sales.</li><li>Bachelor’s degree in Business Administration, IT, Engineering, or a related field.</li><li>Strong network and relationships within the Oman market.</li><li>Proven track record of achieving and exceeding sales targets.</li><li>Strong skills in:<ul><li>Opportunity Qualification</li><li>Proposal Development</li><li>Negotiation & Closing</li><li>Account Planning & Strategy</li><li>Customer Relationship Management</li></ul></li></ul><br>Additional Information<br><p><em>Compliance with policies and procedures based on the ISO standards adopted by CNS.</em></p><br><br><br> </div>
<p>JOB PURPOSE</p>
<p>Mazoon Mining Company (MMC) is seeking an experienced Commercial Director to lead the company's sales, offtake execution, and commercial growth agenda. Reporting to the CFO, this role sits at the intersection of operations, finance, and the market turning MMC's operational and financial performance into commercial proposals, revenue-generating relationships, and disciplined risk management. The Commercial Director will work closely with customers, off-takers, suppliers, and internal project teams to ensure MMC's growth and value protection.</p>
<p>MAIN TASKS, DUTIES AND RESPONSIBILITIES</p>
<p> Devise and implement commercial strategies that drive MMC's overall growth and revenue performance.</p>
<p> Translate the company's operational and financial position into well-supported commercial proposals for management and the Board.</p>
<p> Develop and foster client and off-taker relationships across the industry to create new business growth opportunities.</p>
<p> Partner with the CFO to establish financial plans that are aligned with commercial strategy and market realities.</p>
<p> Identify expansion, diversification, and growth opportunities and apply commercial management skills to bring them to execution.</p>
<p> Execute the current offtake agreement(s) in line with agreed commercial terms, ensuring MMC meets its contractual obligations.</p>
<p> Coordinate closely with Operations, Logistics, Legal and Finance to ensure smooth, on-time delivery of MMC's product to clients.</p>
<p> Negotiate with clients, customers, and suppliers on free-float and spot volumes to maximize return on investment for the company.</p>
<p> Provide regular, structured progress updates to the CFO on commercial projects, negotiations, and market developments.</p>
<p> Conduct periodic market research and competitor analysis to identify prospective customers, off-takers, and business opportunities.</p>
<p> Maintain accurate reports and records of budgets, expenses, and revenue associated with the commercial function.</p>
<p> Act as the internal point of reference for other departments on commercial processes, contract terms, and pricing mechanisms.</p>
<p> Identify, assess, and manage commercial risks (price, counterparty, contractual, logistics) and devise mitigation strategies.</p>
<p> Support preparation of Board and Investment Committee materials relating to sales performance, pricing, and commercial strategy.</p>
<p> Monitor concentrate/product pricing mechanisms, quotational periods, and provisional vs. final settlement processes with off-takers.</p>
<p> </p>
<p> </p>
<p>Education: </p>
<p> Bachelor's degree in Business Management, Marketing, Administration, Finance, or a related field.</p>
<p>Certifications (Preferred): </p>
<p>The following certifications are not mandatory but are viewed favorably and reflect the breadth of the role:</p>
<p> Chartered Institute of Procurement & Supply (CIPS) commercial and contract management.</p>
<p> Certified Commercial Contracts Manager (CCCM) International Association for Contract & Commercial Management (IACCM/WorldCC).</p>
<p> Certified International Trade Professional (CITP) international trade and offtake structuring.</p>
<p> Project Management Professional (PMP) for cross-functional project and delivery coordination.</p>
<p> Chartered Financial Analyst (CFA) or CMA strengthens the financial-planning interface with the CFO.</p>
<p> MBA or equivalent postgraduate qualification in business, finance, or strategy (advantageous, not required).</p>
<p> Negotiation-specific certification (e.g., Program on Negotiation / Harvard PON, or equivalent) is a plus.</p>
<p>Experience: </p>
<p> Min 15 years of progressive experience in mining, metals, or oil & gas, with at least 5 years in a senior executive commercial role.</p>
<p> Strong acquaintance with business development, marketing, or trading functions within a commodities environment.</p>
<p> Prior experience in a leadership or people-management role.</p>
<p> Proven ability to work under pressure and operate independently as a senior commercial professional.</p>
<p>Technical Skills: </p>
<p> Commercial & Financial Acumen: Comfort with pricing formulas, contracts, and negotiation of commercial terms.</p>
<p> Offtake & Trading: Execution of offtake agreements, free-float and spot volume negotiation, and settlement processes.</p>
<p> Pricing Mechanisms: Monitoring concentrate/product pricing mechanisms, quotational periods, and provisional vs. final settlements.</p>
<p> Risk Management: Identification, assessment, and mitigation of price, counterparty, contractual, and logistics risks.</p>
<p> Market Analysis: Periodic market research and competitor analysis to identify business opportunities.</p>
<p>Soft Skills: </p>
<p> Strategic Leadership: Strong leadership skills combined with strategic, commercially-minded thinking.</p>
<p> Relationship Building: Demonstrated skill in building and sustaining relationships with clients, suppliers, and customers, including cross-cultural and international counterparties.</p>
<p> Communication: Excellent written and verbal communication skills in English; Arabic is an advantage.</p>
<p> Resilience: Proven ability to work under pressure and operate independently as a senior commercial professional.</p>
<p> </p>
<p> </p>
<p><h4>Pressure pumping sales manager - Oman</h4>
<p>Do you enjoy building relationships and managing multiple service offerings for your clients?<br>
Would you like the opportunity to work in a dynamic role responsible for sales growth?<br>
Join our collaborative sales team.</p>
<p>We are the leader in well construction and production enhancement. Our innovative physical and digital solutions improve efficiency, ROI, and maximize reservoir value.</p>
<h4>Partner with the best</h4>
<p>As a pressure pumping sales manager, you'll be involved in planning and executing the overall sales strategy for Oman. In a high-impact, exciting environment, you'll work with multiple product lines within the segment. As a trusted leader, you’ll deliver successful outcomes for customers through innovation, strategic solutions, relationships, and sound business acumen.</p>
<h4>As a pressure pumping sales manager, you will be responsible for:</h4>
<ul>
<li>Within a geographic area responsible for selling product(s), services, parts, solutions, or projects.</li>
<li>Handling products and systems requiring thorough technical knowledge and knowledge of the environment where the products and systems will be used. Sales processes require technical analysis and adaptation to client conditions.</li>
<li>Managing complex sales processes requiring involvement of many stakeholders both at the client side and internally. Technical, economical, logistical, and financial aspects are involved in creating a proposal.</li>
<li>Handling important clients for a product line.</li>
<li>Cooperating with technical colleagues to answer customer requests and discuss local conditions.</li>
<li>Department is involved in large NOC and IOC sales and long term contracts.</li>
<li>Handling country or large territory.</li>
<li>Representing Baker Hughes and ensuring the highest level of account management for major accounts within your area, across several service lines.</li>
</ul>
<h4>Fuel your passion</h4>
<p>To be successful in this role you will excel in the following areas:</p>
<ul>
<li>Have a bachelor's degree in engineering.</li>
<li>Minimum of 10 years experience in oilfield services, specializing in pressure pumping service lines such as cementing, coiled tubing, production enhancement, and downhole tools.</li>
<li>Have a minimum of 5 years of experience in sales as a sales leader and primary customer contact for major NOC or IOC accounts, with demonstrated ability to manage long term contracts, technology introductions, unplanned sales, and overall management of project team execution for a major account.</li>
<li>Operational, technical, sales expertise in coiled tubing interventions, production enhancement, and cementing technologies, with demonstrated ability to improve offerings, deploy leading technology, and create commercial pathways to execute contractually.</li>
<li>Experience in delivering multi-year (100M USD+) tenders, and working closely with operations and project management teams to optimize delivery to the client.</li>
</ul>
<h4>Work in a way that works for you</h4>
<p>We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:<br>
Talk to us about your desired flexible working options when you apply.</p>
<h4>Working with us</h4>
<p>Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.</p>
<h4>Working for you</h4>
<p>Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:</p>
<ul>
<li>Contemporary work-life balance policies and wellbeing activities.</li>
<li>Comprehensive private medical care options.</li>
<li>Safety net of life insurance and programs.</li>
<li>Tailored financial programs.</li>
<li>Additional elected or voluntary benefits.</li>
</ul>
<p>The Baker Hughes internal title for this role is: Sales Advisor - Sales.</p>
<h4>About us</h4>
<p>We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner, and more efficient for</p><p></p>
<h2 class="h5">Job description</h2>
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<br><p><strong>Business Development Manager</strong></p><br><br> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p><em>Who moves mountains even across oceans? You do.</em> <strong>DHL Global Forwarding</strong> has an opening for a Business Development Manager<strong> in</strong><strong> Muscat, Oman</strong><strong>. </strong></p><br><br> <p>Develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line or market segment in line with business strategy, financial objectives, Group guidelines and policies</p><br><br> <p>Join us in connecting people and improving lives!</p><br><br> <p><strong>In this Experienced Business Support Field Sales position </strong></p><br><br> <ul> <li>Under supervision support field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line or market segment</li> <li>Comply with established procedures to implement field sales activities for increased and profitable sales on new and existing accounts</li> <li>Classify basic information for sales presentations, bids, etc., provide product/ service information and follow up on quotes to close business with the prospect</li> <li>Follow up with relevant local management to coordinate customer requests and products/ services that are being promoted</li> <li>Assist in reporting inside sales, and provide information on competitors and suppliers to product management</li> <li>Comply with established procedures, instructions and processes without making changes to them</li> </ul><p><strong><span>business Development</span></strong></p><br><br><ul> <li><span>Identify and acquire new customers through prospecting, networking, and market research.</span></li> <li><span>Generate and qualify sales leads to build a strong sales pipeline.</span></li> <li><span>Conduct customer visits, presentations, and solution-selling discussions.</span></li> <li><span>Achieve agreed revenue, volume, and gross profit targets.</span></li> </ul><p><strong><span>Account Management</span></strong></p><br><br><ul> <li><span>Maintain and develop relationships with prospective and existing customers.</span></li> <li><span>Understand customer business needs and identify opportunities for cross-selling and upselling.</span></li> <li><span>Ensure high levels of customer satisfaction and retention.</span></li> <li><span>Conduct regular business reviews with assigned customers.</span></li> </ul><br> <p><strong>Now, here is what we need from you! </strong></p><br><br> <p><strong>Education Level</strong></p><br><br> <br> <p> Vocational/Specialized/Technical/Certification</p><br><br> <br> <p><strong>Experience Level</strong></p><br><br> <br> <p> less than 2 years</p><br><br> <br> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br><br> </div>
<div><br></div><div><br></div><p><strong>Business Development Manager</strong></p> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who moves mountains even across oceans? You do.</em> <strong>DHL Global Forwarding</strong> has an opening for a Business Development Manager<strong> in</strong><strong> Muscat, Oman</strong><strong>. </strong></p> <p>Develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line or market segment in line with business strategy, financial objectives, Group guidelines and policies</p> <p>Join us in connecting people and improving lives!</p> <p><strong>In this Experienced Business Support Field Sales position </strong></p> <ul> <li>Under supervision support field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line or market segment</li> <li>Comply with established procedures to implement field sales activities for increased and profitable sales on new and existing accounts</li> <li>Classify basic information for sales presentations, bids, etc., provide product/ service information and follow up on quotes to close business with the prospect</li> <li>Follow up with relevant local management to coordinate customer requests and products/ services that are being promoted</li> <li>Assist in reporting inside sales, and provide information on competitors and suppliers to product management</li> <li>Comply with established procedures, instructions and processes without making changes to them</li> </ul><div><div ><p><strong><span >business Development</span></strong></p><ul > <li><span >Identify and acquire new customers through prospecting, networking, and market research.</span></li> <li><span >Generate and qualify sales leads to build a strong sales pipeline.</span></li> <li><span >Conduct customer visits, presentations, and solution-selling discussions.</span></li> <li><span >Achieve agreed revenue, volume, and gross profit targets.</span></li> </ul><p><strong><span >Account Management</span></strong></p><ul > <li><span >Maintain and develop relationships with prospective and existing customers.</span></li> <li><span >Understand customer business needs and identify opportunities for cross-selling and upselling.</span></li> <li><span >Ensure high levels of customer satisfaction and retention.</span></li> <li><span >Conduct regular business reviews with assigned customers.</span></li> </ul></div><br></div> <p><strong>Now, here is what we need from you! </strong></p> <table> <tbody> <tr> <td> <p><strong>Education Level</strong></p> </td> </tr> <tr> <td> <p> Vocational/Specialized/Technical/Certification</p> </td> </tr> <tr> <td> <p><strong>Experience Level</strong></p> </td> </tr> <tr> <td> <p> less than 2 years</p> </td> </tr> </tbody> </table> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>
<p>JOB PURPOSE</p>
<p>The Contracts, Procurement & Warehouse Manager </p>
<p>provides strategic leadership across Mazoon Mining s end-to-end supply chain, ensuring resilient, cost-effective, and compliant operations. This role drives procurement excellence, contract governance, logistics optimization, and inventory reliability to safeguard uninterrupted plant operations. Beyond operational execution, the position champions ICV development, supplier performance improvement, and digital transformation initiatives, while embedding HSE and quality standards into every process. The manager also leads structured claims and dispute resolution, ensuring Mazoon s commercial interests are protected and advanced.</p>
<p>MAIN TASKS, DUTIES AND RESPONSIBILITIES</p>
<p>CONTRACTS DEVELOPMENT & MANAGEMENT</p>
<p> Develop/implement and manage contract administration processes and procedures. </p>
<p> Lead the preparation, review, negotiation, evaluation, and award of contracts for goods and services. </p>
<p> Ensure all contracts comply with company policies, legal requirements, and governance standards. </p>
<p> Monitor contractor performance and ensure contractual obligations are fulfilled. </p>
<p> Manage contract renewals, amendments, claims, variations, close-outs, measurements, invoices and dispute resolution processes. </p>
<p> Maintain contract databases and documentation for audit and compliance purposes. </p>
<p> Coordinate with legal, technical, and operational departments during contract development and execution.</p>
<p>PROCUREMENT & STRATEGIC SOURCING</p>
<p> Develop and execute procurement strategies aligned with business objectives. </p>
<p> Lead sourcing, tendering, bid evaluation, and supplier selection processes. </p>
<p> Ensure cost-effective procurement while maintaining quality, reliability, and timely delivery. </p>
<p> Negotiate pricing, commercial terms, and framework agreements with suppliers. </p>
<p> Establish and maintain approved vendor databases and supplier qualification systems. </p>
<p> Analyze procurement spending and identify cost-saving opportunities. </p>
<p> Monitor market trends, supplier capabilities, and supply chain risks. </p>
<p> Ensure compliance with procurement policies and ethical sourcing practices.</p>
<p> Develop and maintain analytical tools to support contracting and procurement strategies</p>
<p>WAREHOUSE & INVENTORY MANAGEMENT</p>
<p> Lead warehouse operations and inventory control activities 24X7. </p>
<p> Ensure proper receipt, inspection, storage, preservation, issuance, disposal and tracking of materials. </p>
<p> Develop inventory optimization strategies for critical spares and operational materials. </p>
<p> Monitor stock levels, inventory turnover, and obsolete inventory management. </p>
<p> Conduct periodic stock audits and cycle counts. </p>
<p> Ensure warehousing practices comply with HSE and asset management requirements. </p>
<p> Implement inventory accuracy and warehouse performance improvement initiatives. </p>
<p> Manage warehouse systems and materials management processes within ERP/CMMS platforms.</p>
<p> Coordinate with Operations and Contracts teams to ensure timely availability of materials and to minimize maintenance delays</p>
<p>LOGISTICS MANAGEMENT</p>
<p> Manage inbound and outbound logistics operations, including local and international shipments.</p>
<p> Coordinate transportation of equipment, spare parts, reagents, consumables, and project materials.</p>
<p> Ensure compliance with customs regulations, import/export requirements, and shipping documentation.</p>
<p> Optimize freight costs, transportation routes, and logistics efficiency.</p>
<p> Develop relationships with freight forwarders, customs agents, and logistics service providers.</p>
<p> Monitor shipment status and resolve logistics issues impacting operations.</p>
<p>LOCAL CONTENT & ICV</p>
<p> Lead the development, promotion, and continuous improvement of local content, LDI, and the local Omani market within Mazoon's contracts and procurement activities.</p>
<p> Assure and sustain the Local Market Development Strategy while maintaining the Company's long-term commercial position.</p>
<p> Maintain and implement ICV requirements in contracts, aligned with OIA ICV guidelines and procedures.</p>
<p>RISK, COMPLIANCE & GOVERNANCE</p>
<p> Maintain full understanding of corporate and departmental governance, Contracts & Procurement manuals, policies and procedures, Local Content Policies, Tender Committee processes, and Requisition-to-Pay processes.</p>
<p> Identify specific risk mitigation measures, such as requirements for insurances, bonds, and guarantees, and document these in all contracts in accordance with local rules, regulations, and best practice.</p>
<p> Work with end-users and relevant stakeholders across Mazoon to identify contractual risks and develop mitigation measures to be incorporated into relevant contracts.</p>
<p> Work with corporate finance to ensure adherence to broader finance and risk requirements, such as funding requirements and billing/approval policies.</p>
<p> Ensure signed contracts are communicated to all relevant parties to support implementation, visibility, awareness, and interpretation.</p>
<p> Ensure that contractors follow or exceed all Omani law and MMC/MDO standards in relation to HSE.</p>
<p>PEOPLE & KNOWLEDGE MANAGEMENT</p>
<p> Develop and share best practices, work processes, systems, and tools based on experience gained across a portfolio of projects.</p>
<p> Complete an effective knowledge transfer plan for growing and developing team members and streamlining personnel changes.</p>
<p> Ensure compliance with Company safety policies and procedures and contribute to the development of a strong safety culture.</p>
<p> Maintain up-to-date awareness of all relevant safety requirements and policies.</p>
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<p> </p>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><span><span>We're recruiting a Business Development Manager – Construction for one of our clients, a leading construction company based in Muscat, Oman.</span> </span><br><br><b><span>About Our Client:</span></b><br><br><span>Our client is a leading construction organization<span><span> that</span></span> specializes in innovative infrastructure and project management solutions. The organization is committed to delivering high-quality engineering services with a strong focus on safety, sustainability, and excellence across residential, commercial, and industrial projects in <span><span>Oman</span></span>.</span><br><br><b><span>Key Responsibilities:</span></b><br><br></span><ul><li><span><span><span>Develop and drive comprehensive marketing strategies to
elevate the Company’s profile within the local construction and engineering
sectors</span></span></span></li><li><span><span><span>Manage and enhance the corporate social media presence,
ensuring consistent brand positioning and engagement with key industry
stakeholders</span></span></span></li><li><span><span><span>Oversee the development of marketing collateral, corporate
presentations, and pre-qualification documents to ensure strong brand
representation</span></span></span></li><li><span><span><span>Identify, research, and pursue new business opportunities
for the Construction and Aluminum divisions across the public and private
sectors in Oman</span></span></span></li><li><span><span><span>Generate qualified leads through field visits to potential
clients, consultants, contractors, developers, and project owners</span></span></span></li><li><span><span><span>Maintain an active pipeline of upcoming and ongoing tenders,
projects, and enquiries relevant to both divisions</span></span></span></li><li><span><span><span>Track market trends, competitor activity, and emerging
projects across the construction and aluminum sectors in the Sultanate of Oman</span></span></span></li><li><span><span><span>Conduct regular client visits and presentations to introduce
the Company’s capabilities, products, and project credentials</span></span></span></li><li><span><span><span>Represent the Company at industry events, exhibitions,
supplier days, and pre-qualification meetings</span></span></span></li><li><span><span><span>Lead pre-qualification submissions, vendor account
registrations, and the updating of company profiles with clients and
consultants</span></span></span></li><li><span><span><span>Submit weekly and monthly reports on lead generation, client
visits, pipeline status, and conversion metrics</span></span><br></span></li></ul><br><span>Requirements</span><ul><li><span><span><span>Develop and drive comprehensive marketing strategies to
elevate the Company’s profile within the local construction and engineering
sectors<br></span></span></span></li><li><span><span><span>Manage and enhance the corporate social media presence,
ensuring consistent brand positioning and engagement with key industry
stakeholders<br></span></span></span></li><li><span><span><span>Oversee the development of marketing collateral, corporate
presentations, and pre-qualification documents to ensure strong brand
representation<br></span></span></span></li><li><span><span><span>Identify, research, and pursue new business opportunities
for the Construction and Aluminium divisions across the public and private
sectors in Oman<br></span></span></span></li><li><span><span><span>Generate qualified leads through field visits to potential
clients, consultants, contractors, developers, and project owners<br></span></span></span></li><li><span><span><span>Maintain an active pipeline of upcoming and ongoing tenders,
projects, and enquiries relevant to both divisions<br></span></span></span></li><li><span><span><span>Track market trends, competitor activity, and emerging
projects across the construction and aluminium sectors in the Sultanate of Oman<br></span></span></span></li><li><span><span><span>Conduct regular client visits and presentations to introduce
the Company’s capabilities, products, and project credentials<br></span></span></span></li><li><span><span><span>Represent the Company at industry events, exhibitions,
supplier days, and pre-qualification meetings<br></span></span></span></li><li><span><span><span>Lead pre-qualification submissions, vendor account
registrations, and the updating of company profiles with clients and
consultants<br></span></span></span></li><li><span><span><span>Submit weekly and monthly reports on lead generation, client
visits, pipeline status, and conversion metrics</span></span></span><br></li><li><span><span>Omani national with relevant business development experience within the construction sector</span></span></li></ul><br><span>Benefits</span><ul><li><span><span>Employee benefits as per the Oman Labor Law</span></span><br></li><li><span><span>Competitive salary</span></span><br></li></ul><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Role Summary</strong><br>
As the Manager Acquisition, you will lead the strategic growth of our vendor network, driving the onboarding of new partners to expand our platform's footprint. You will play a crucial role in scaling our operations and ensuring a diverse and high-quality selection for our customers.</p><br><p><br>
<strong>What’s On Your Plate? </strong></p><br><ul><li>Lead and motivate the Acquisition team to meet and exceed targets.</li><li>Develop and implement team strategies, goals, and objectives.</li><li>Conduct regular performance reviews and provide feedback and coaching.</li><li>Drive the acquisition of new restaurant partners through strategic planning and execution.</li><li>Identify and target potential partners that align with company objectives.</li><li>Conduct comprehensive market analysis to identify trends and opportunities.</li><li>Develop innovative acquisition strategies to expand the company's market share.</li><li>Build and maintain relationships with key stakeholders in the restaurant industry.</li><li>Represent the company at industry events, conferences, and meetings.</li><li>Continuously assess and improve acquisition processes and methodologies.</li><li>Implement best practices to enhance efficiency and effectiveness.</li><li>Work closely with marketing, operations, and account management teams to ensure cohesive business operations.</li><li>Coordinate with other departments to align acquisition strategies with overall business goals.</li><li>Regularly report on team performance, market insights, and acquisition progress.</li><li>Expected to efficiently handle additional tasks as assigned by the manager.</li><li>Utilize data-driven insights to inform decision-making and strategy adjustments.</li><li>Responsible for onboarding restaurants, groceries, and specialty stores to ensure a comprehensive and diverse vendor portfolio.</li><li>Responsible for expanding the current geography and onboarding vendors from different zones and cities.</li></ul><p><strong>Secondary Tasks : </strong></p><br><ul><li>Assist in developing training materials and programs for new team members.</li><li>Conduct workshops or sessions to enhance team skills in sales, negotiation, and market analysis.</li><li>Participate in market research activities to gather insights about emerging trends, customer preferences, and new market opportunities.</li><li>Collaborate with the research team to refine data collection and analysis methods.</li><li>Work with the marketing team to create compelling sales and promotional materials.</li><li>Ensure that the content is aligned with current market trends and the company’s value proposition.</li></ul><br>Qualifications<br><p><strong>Preferred candidates will be: </strong>.</p><br><ul><li>5–6 years of experience in sales or acquisition, with experience in a team-lead or supervisory role.</li><li>Proven track record of achieving and exceeding sales targets in a field-sales environment, ideally in F&B, delivery, FMCG, or tech.</li><li>Strong people management skills — able to inspire, train, and develop high-performing sales teams.</li><li>Excellent communication, negotiation, and stakeholder-management skills.</li><li>Analytical mindset with comfort using CRM tools (e.g., Salesforce), dashboards, and reporting systems.</li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>About the opportunity<br><p><strong>Role Summary</strong><br>
As the Manager Acquisition, you will lead the strategic growth of our vendor network, driving the onboarding of new partners to expand our platform's footprint. You will play a crucial role in scaling our operations and ensuring a diverse and high-quality selection for our customers.</p><br><br><p><br>
<strong>What’s On Your Plate? </strong></p><br><br><ul><li>Lead and motivate the Acquisition team to meet and exceed targets.</li><li>Develop and implement team strategies, goals, and objectives.</li><li>Conduct regular performance reviews and provide feedback and coaching.</li><li>Drive the acquisition of new restaurant partners through strategic planning and execution.</li><li>Identify and target potential partners that align with company objectives.</li><li>Conduct comprehensive market analysis to identify trends and opportunities.</li><li>Develop innovative acquisition strategies to expand the company's market share.</li><li>Build and maintain relationships with key stakeholders in the restaurant industry.</li><li>Represent the company at industry events, conferences, and meetings.</li><li>Continuously assess and improve acquisition processes and methodologies.</li><li>Implement best practices to enhance efficiency and effectiveness.</li><li>Work closely with marketing, operations, and account management teams to ensure cohesive business operations.</li><li>Coordinate with other departments to align acquisition strategies with overall business goals.</li><li>Regularly report on team performance, market insights, and acquisition progress.</li><li>Expected to efficiently handle additional tasks as assigned by the manager.</li><li>Utilize data-driven insights to inform decision-making and strategy adjustments.</li><li>Responsible for onboarding restaurants, groceries, and specialty stores to ensure a comprehensive and diverse vendor portfolio.</li><li>Responsible for expanding the current geography and onboarding vendors from different zones and cities.</li></ul><p><strong>Secondary Tasks : </strong></p><br><br><ul><li>Assist in developing training materials and programs for new team members.</li><li>Conduct workshops or sessions to enhance team skills in sales, negotiation, and market analysis.</li><li>Participate in market research activities to gather insights about emerging trends, customer preferences, and new market opportunities.</li><li>Collaborate with the research team to refine data collection and analysis methods.</li><li>Work with the marketing team to create compelling sales and promotional materials.</li><li>Ensure that the content is aligned with current market trends and the company’s value proposition.</li></ul><br>What you need to be successful<br><p><strong>Preferred candidates will be: </strong>.</p><br><br><ul><li>5–6 years of experience in sales or acquisition, with experience in a team-lead or supervisory role.</li><li>Proven track record of achieving and exceeding sales targets in a field-sales environment, ideally in F&B, delivery, FMCG, or tech.</li><li>Strong people management skills — able to inspire, train, and develop high-performing sales teams.</li><li>Excellent communication, negotiation, and stakeholder-management skills.</li><li>Analytical mindset with comfort using CRM tools (e.g., Salesforce), dashboards, and reporting systems.</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Purpose of the Job
<br></span><p><span><span><span><span><span>As a Business Development Manager at Aramex, your primary objective is to drive substantial financial growth by acquiring new customers and expanding relationships with existing ones. By understanding customer requirements and aligning them with Aramex solutions, you will play a crucial role in achieving targeted revenue growth and enhancing customer satisfaction.</span></span></span></span></span></p><br><br>
<br>Job Description
<br><ul>
<li><span><span><span>Generate and nurture leads in coordination with vertical marketing and field marketing activities to drive targeted revenue growth.</span></span></span></li>
<li><span><span><span>Cultivate and nurture leads within assigned geographies, leveraging a value-based approach to create opportunities.</span></span></span></li>
<li><span><span><span>Manage and expand existing business relationships to generate sustainable revenue growth, including exploring additional regions and products.</span></span></span></li>
<li><span><span><span>Understand and analyze customers' business objectives to act as a consultant, translating their strategies into valuable opportunities for Aramex.</span></span></span></li>
<li><span><span><span>Present solutions to customers, demonstrating business value and alignment with their goals.</span></span></span></li>
<li><span><span><span>Identify and develop relationships with key contacts within targeted customer organizations to maximize leverage for Aramex.</span></span></span></li>
<li><span><span><span>Collaborate with the solutions group to define innovative solutions that address customer needs and add value to their business operations.</span></span></span></li>
<li><span><span><span>Work closely with account managers to ensure a seamless customer experience and maximize customer satisfaction.</span></span></span></li>
<li><span><span><span>Perform all aspects of the sales process and update customer information using CRM systems.</span></span></span></li>
<li><span><span><span>Network with industry professionals and internal affiliates to share best practices and stay informed about industry trends, marketing, and sales strategies.</span></span></span></li>
</ul>
<br>Job Requirements - Experience and Education
<br><ul>
<li><span><span><span>Bachelor's degree in business or a related field.</span></span></span></li>
<li><span><span><span>Minimum of 8 years of relevant working experience, preferably in the logistics and shipping industry.</span></span></span></li>
<li><span><span><span>Proven track record of achieving organizational and personal sales objectives, demonstrating a results-oriented approach.</span></span></span></li>
<li><span><span><span>Strong business acumen and industry knowledge to effectively understand and address customer needs.</span></span></span></li>
<li><span><span><span>Strong customer-centric mindset, focused on delivering value and exceeding customer expectations.</span></span></span></li>
<li><span><span><span>Excellent communication and presentation skills to effectively convey value propositions and build rapport with customers.</span></span></span></li>
<li><span><span><span>Proficiency in working with global and local leaders to develop short and long-term goals specific to the commercial organization.</span></span></span></li>
<li><span><span><span>Fluency in English, additional language skills are a plus.</span></span></span></li>
</ul>
<br>
<p><span><span><span><b>Additional Requirements:</b></span></span></span></p><br><br>
<ul>
<li><span><span><span>Demonstrated ability to develop and execute comprehensive business development strategies to achieve revenue targets and expand market presence.</span></span></span></li>
<li><span><span><span>Extensive experience in building and maintaining strong relationships with clients and internal stakeholders.</span></span></span></li>
<li><span><span><span>Advanced analytical skills with the ability to analyze market trends, identify opportunities, and develop strategies to capitalize on emerging trends.</span></span></span></li>
<li><span><span><span>Proficiency in using CRM systems and other sales tools to manage leads, track progress, and generate reports.</span></span></span></li>
<li><span><span><span>Willingness to travel domestically as needed to meet with clients, attend industry events, and participate in business meetings.</span></span></span></li>
<li><span><span><span>Thorough understanding of financial principles and ability to analyze and interpret financial data to support business decisions.</span></span></span></li>
<li><span><span><span>Knowledge of regulatory requirements and industry standards in the logistics and shipping sector.</span></span></span></li>
<li><span><span><span>Commitment to upholding Aramex's values of integrity, excellence, and customer focus in all business dealings.</span></span></span></li>
</ul>
<br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
<br>Financial Acumen<br>Team Collaboration<br>Adaptability<br>Business Acumen<br>Influencing Skills<br>Communication Skills<br>Problem Solving<br>Commercial Acumen<br>Customer Centric<br>Negotiation Skills<br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Production Manager is responsible for delivering safe, efficient and cost-effective production across ISFC's canned tuna and sardine operations. The role drives manufacturing excellence by maximizing Overall Equipment Effectiveness (OEE), optimizing raw fish yield, improving labour productivity, reducing unit production costs, minimizing waste, ensuring accurate inventory control, and achieving production targets while maintaining the highest food safety and quality standards. The position will report to the Operations Director Key Responsibilities: - Production Leadership Lead daily production of canned tuna and sardines to achieve safety, quality, output and cost objectives. Deliver the production plan in coordination with Planning, Supply Chain and Maintenance. Ensure compliance with food safety, GMP, HACCP and regulatory requirements. - Yield Optimisation Maximise fish recovery and edible yield throughout thawing, cleaning, cooking, loining, filling and packing. Monitor yield losses by process step and implement corrective actions. Benchmark yield against international seafood manufacturing best practice. - Overall Equipment Effectiveness (OEE) Improve OEE through higher availability, performance and quality. Reduce downtime, changeover losses, micro-stoppages and speed losses. Work with Maintenance to implement TPM and preventive maintenance. - Labour Productivity Improve worker efficiency through line balancing, work measurement and standard operating procedures. Develop productivity KPIs and incentive programmes. Optimise manpower utilisation while maintaining safety and quality. - Material Optimisation Optimise consumption of fish, oil, brine, sauces and other additives. Reduce consumption of cans, lids, cartons, labels, shrink film and pallets. Minimise giveaway, damage, scrap and rework. - Cost Management Drive continuous reduction in manufacturing cost per case and cost per tonne. Identify productivity and waste reduction projects. Prepare weekly and monthly production cost reports with variance analysis. - Inventory Management Maintain accurate WIP, packaging and finished goods inventory. Ensure FIFO/FEFO compliance and stock accuracy. Support monthly stock counts and inventory reconciliation. - Continuous Improvement Lead Lean Manufacturing, Six Sigma and Kaizen initiatives. Implement root cause analysis and corrective actions. Promote a culture of operational excellence. - People Leadership Coach supervisors and develop production talent. Promote safety, teamwork, accountability and high performance. Key Performance Indicators (KPIs): - Production Production plan attainment (%) Output per shift Capacity utilisation (%) Yield Fish yield (%) Raw material loss (%) Giveaway (%) OEE Overall Equipment Effectiveness Availability Performance Quality rate - Labour Cases per labour hour Labour productivity Overtime control Materials Packaging consumption variance Additive consumption variance Waste & scrap reduction Cost Manufacturing cost per case Conversion cost per tonne Energy & utility efficiency - Inventory Inventory accuracy WIP accuracy Stock losses Cycle count compliance Quality & Safety First-pass quality Customer complaints Food safety compliance Lost Time Injury Frequency Rate</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Food Engineering, Industrial Engineering, Mechanical Engineering, Manufacturing or related discipline.</li><li>10+ years of food or seafood manufacturing experience.</li><li>Minimum 5 years leading high-volume production operations.</li><li>Experience with OEE, Lean Manufacturing, TPM and continuous improvement.</li><li>Knowledge of ERP/MES production reporting systems.</li></ul><p><strong>Core Competencies:</strong></p><ul><li>Production planning and scheduling</li><li>Yield optimisation</li><li>Manufacturing cost control</li><li>Inventory management</li><li>Lean Manufacturing</li><li>OEE improvement</li><li>Root cause analysis</li><li>Leadership and coaching</li><li>Data-driven decision making</li><li>Cross-functional collaboration</li></ul><p><strong>Success Profile:</strong></p><ul><li>Consistently achieves production targets safely and efficiently.</li><li>Maximises fish yield and minimises waste.</li><li>Improves OEE and labour productivity year after year.</li><li>Reduces manufacturing cost per unit while protecting quality.</li><li>Maintains accurate inventories and reliable production reporting.</li><li>Builds a disciplined, high-performing production team that supports ISFC's global growth ambitions.</li></ul><p></p></section>
<p><h4>Position summary</h4>
<p><strong>Location:</strong> Muscat</p>
<h4>About Deloitte</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<h4>Our purpose</h4>
<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li>Lead the way</li>
<li>Serve with integrity</li>
<li>Take care of each other</li>
<li>Foster inclusion</li>
<li>Collaborate for measurable impact</li>
</ul>
<h4>Audit & assurance | Manager</h4>
<p>During your tenure as a Manager in Audit & Assurance, you will demonstrate and develop your capabilities in the following areas:</p>
<ul>
<li>Builds trust and credibility by focusing on how to meet multiple stakeholder needs whilst providing constructive challenge on engagement issues.</li>
<li>Reviews documentation of flows of transactions and tests of relevant controls early in the audit cycle to allow for timely assessment of the planned audit approach and the entity's control environment.</li>
<li>Suggests mitigating testing when controls are found to be ineffective, without always having to consult with the senior manager or partner. Applies professional skepticism to consider the broader impact (e.g., fraud risks, communication with those charged with governance) on our audit when significant controls are found to be ineffective or other conditions may indicate possible misstatements.</li>
<li>Recognizes opportunities to add value, extend knowledge, increase impact and to provide exceptional stakeholder value through drawing expertise from across the firm and integrating specialists where appropriate as part of the core audit engagement team.</li>
<li>Actively participates in the group risk assessment scoping of work to be performed by component auditors. Prepares and reviews referral instructions on a timely basis that clearly set up the group auditor's expectations and evaluates responses from component auditors.</li>
<li>Runs file check regularly throughout the audit, checks all points have been cleared at the end of each audit and chooses an appropriate file structure for each engagement, including group engagements.</li>
<li>Engages early with scheduling and the extended engagement team. Clearly communicates expectations regarding responsibilities and deadlines to all members of the engagement team.</li>
<li>Communicates the project plan and any entity-related dependencies with the entity's management team so that they are aware, at the beginning of the audit, of any repercussions (e.g., deadlines, fees) due to deviations from this plan. Reconfirms their understanding with the entity's management team in advance of key deadlines.</li>
<li>Performs reviews with professional skepticism considering whether the results of testing sufficiently assess, test and objectively challenge the appropriateness and reliability of the assumptions and data used to support management's assertions.</li>
<li>Compliance with auditing and accounting standards, relevant laws and regulations (including specific local laws and regulations), ethical standards, independence requirements and the audit firm's quality control procedures.</li>
</ul>
<h4>Leadership capabilities</h4>
<ul>
<li>Builds own understanding of our purpose and values; explores opportunities for impact.</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li>
<li>Actively focuses on developing effective communication and relationship-building skills.</li>
<li>Understands how their daily work contributes to the priorities of the team and the business.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Minimum 6+ years of experience in public accounting, auditing, audit management, budget, business plan, business strategy, preferably with Big 4 audit firms.</li>
<li>Degree in accounting or related field.</li>
<li>Extensive knowledge of best practice reporting and international financial reporting standards. Able to ensure that the applicable accounting and auditing standards have been consistently applied and obtains appropriate evidence to support the assessment that the financial statements have been prepared in accordance with the applicable financial reporting framework.</li>
<li>Ability to develop one's own knowledge and the knowledge of others as it relates to Deloitte's tools and audit methodology and the applicable professional accounting and auditing standards through both formal learning and on-the-job training.</li>
<li>Ability to thoroughly review audit documentation for completeness, accuracy and adequacy while ensuring timely archiving of work papers.</li>
<li>International accounting qualification is required: CA, ACCA, or CPA.</li>
<li>Fluent in English (reading, speaking, and writing).</li>
<li>Preference will be given only to bilingual candidates (Arabic/English).</li>
</ul>
<p>For further information and to apply, please visit our website via the “Apply” button below.</p></p><p></p>
<p><h4>Position summary</h4>
<p><strong>Location:</strong> Muscat</p>
<h4>About Deloitte</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<h4>Our purpose</h4>
<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li>Lead the way</li>
<li>Serve with integrity</li>
<li>Take care of each other</li>
<li>Foster inclusion</li>
<li>Collaborate for measurable impact</li>
</ul>
<h4>Audit & assurance | Manager</h4>
<p>During your tenure as a Manager in Audit & Assurance, you will demonstrate and develop your capabilities in the following areas:</p>
<ul>
<li>Builds trust and credibility by focusing on how to meet multiple stakeholder needs whilst providing constructive challenge on engagement issues.</li>
<li>Reviews documentation of flows of transactions and tests of relevant controls early in the audit cycle to allow for timely assessment of the planned audit approach and the entity's control environment.</li>
<li>Suggests mitigating testing when controls are found to be ineffective, without always having to consult with the senior manager or partner. Applies professional skepticism to consider the broader impact (e.g., fraud risks, communication with those charged with governance) on our audit when significant controls are found to be ineffective or other conditions may indicate possible misstatements.</li>
<li>Recognizes opportunities to add value, extend knowledge, increase impact and to provide exceptional stakeholder value through drawing expertise from across the firm and integrating specialists where appropriate as part of the core audit engagement team.</li>
<li>Actively participates in the group risk assessment scoping of work to be performed by component auditors. Prepares and reviews referral instructions on a timely basis that clearly set up the group auditor's expectations and evaluates responses from component auditors.</li>
<li>Runs file check regularly throughout the audit, checks all points have been cleared at the end of each audit and chooses an appropriate file structure for each engagement, including group engagements.</li>
<li>Engages early with scheduling and the extended engagement team. Clearly communicates expectations regarding responsibilities and deadlines to all members of the engagement team.</li>
<li>Communicates the project plan and any entity-related dependencies with the entity's management team so that they are aware, at the beginning of the audit, of any repercussions (e.g., deadlines, fees) due to deviations from this plan. Reconfirms their understanding with the entity's management team in advance of key deadlines.</li>
<li>Performs reviews with professional skepticism considering whether the results of testing sufficiently assess, test and objectively challenge the appropriateness and reliability of the assumptions and data used to support management's assertions.</li>
<li>Compliance with auditing and accounting standards, relevant laws and regulations (including specific local laws and regulations), ethical standards, independence requirements and the audit firm's quality control procedures.</li>
</ul>
<h4>Leadership capabilities</h4>
<ul>
<li>Builds own understanding of our purpose and values; explores opportunities for impact.</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li>
<li>Actively focuses on developing effective communication and relationship-building skills.</li>
<li>Understands how their daily work contributes to the priorities of the team and the business.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Minimum 6+ years of experience in public accounting, auditing, audit management, budget, business plan, business strategy, preferably with Big 4 audit firms.</li>
<li>Degree in accounting or related field.</li>
<li>Extensive knowledge of best practice reporting and international financial reporting standards. Able to ensure that the applicable accounting and auditing standards have been consistently applied and obtains appropriate evidence to support the assessment that the financial statements have been prepared in accordance with the applicable financial reporting framework.</li>
<li>Ability to develop one's own knowledge and the knowledge of others as it relates to Deloitte's tools and audit methodology and the applicable professional accounting and auditing standards through both formal learning and on-the-job training.</li>
<li>Ability to thoroughly review audit documentation for completeness, accuracy and adequacy while ensuring timely archiving of work papers.</li>
<li>International accounting qualification is required: CA, ACCA, or CPA.</li>
<li>Fluent in English (reading, speaking, and writing).</li>
<li>Preference will be given only to bilingual candidates (Arabic/English).</li>
</ul>
<p>For further information and to apply, please visit our website via the “Apply” button below.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Description<br><p>Must have Skills : Customer orientation (Strong), Project Management methodologies (Strong), Account Management and Business Development (Expert), Stakeholder Management, Communication & collaboration (Expert)</p><br><p>Experience: 1215 Years Role Summary We are seeking an experienced Delivery Manager (CBU Tech) to lead the engineering health and delivery enablement for consumer-facing technology channels. This role operates at the intersection of engineering management and delivery governance, ensuring that tech teams are structurally empowered while freeing Tech Leads to focus on execution and feature delivery. The role requires strong ownership of engineering teams across mobile, web, commerce, and AI-driven platforms, with a focus on capacity planning, talent management, and delivery readiness. The ideal candidate will act as the backbone of engineering operations, enabling scalable and predictable delivery across channels.</p><br><p>Key Responsibilities</p><br><p>Engineering Health & Capability Management - Own overall engineering health across consumer channels (Mobile, Web, Commerce, AI). - Drive capacity planning, utilization, and demand-supply alignment. - Manage attrition, hiring pipeline, onboarding, and workforce stability. - Ensure availability of the right skills and roles aligned to programme needs. Tech Leadership Enablement - Conduct regular 1:1s with Tech Leads to ensure alignment, support, and issue resolution. - Enable Tech Leads to focus on delivery by removing operational and organizational bottlenecks. - Provide support in team structuring, role clarity, and ownership models. Delivery Support & Execution Enablement - Ensure delivery teams are fully equipped and structured for execution readiness. - Work closely with Programme Leads / PMOs to align capacity with delivery plans. - Support resolution of cross-team dependencies and resourcing challenges. - Enable predictable delivery outcomes without directly owning day-to-day execution. Talent & Workforce Management - Drive hiring, onboarding, and ramp-up plans in line with programme expansion. - Monitor team performance, engagement, and retention. - Support capability development and succession planning within engineering teams. Governance & Operational Discipline - Establish visibility into engineering metrics (capacity, utilisation, attrition, skill gaps). - Drive structured reporting and governance for engineering health. - Ensure alignment with organizational processes, compliance, and quality standards.</p><br><p>Key Result Areas (KRAs)</p><br><p>Strong engineering health across consumer channels - Optimized capacity utilization and workforce stability - Reduced attrition and improved team continuity - High-performing Tech Leads focused on delivery - Improved delivery readiness and execution predictability - Effective hiring and ramp-up aligned with demand Required Skills & Experience - Engineering team management & capability building (Expert) - Capacity planning & workforce management (Expert) - Stakeholder management & cross-team coordination (Expert) - Delivery enablement & governance (Expert) - Talent management (hiring, retention, onboarding) (Expert) - Agile delivery understanding & team structuring (Strong) - Dependency management & delivery alignment (Strong) - Data-driven decision making (capacity/utilisation metrics) (Strong) - Tools & systems (JIRA, workforce dashboards, tracking tools) (Strong) Preferred Qualifications - Experience managing consumer-facing platforms (Mobile, Web, Commerce, AI) - Experience in onsite client engagement roles - Exposure to large-scale multi-pod delivery environments - Strong understanding of engineering operating models within enterprise programmes</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
Oman </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Description<br><p>Must have Skills : Customer orientation (Strong), Project Management methodologies (Strong), Account Management and Business Development (Expert), Stakeholder Management, Communication & collaboration (Expert)</p><br><p>Experience: 1215 Years Role Summary We are seeking an experienced Delivery Manager (CBU Tech) to lead the engineering health and delivery enablement for consumer-facing technology channels. This role operates at the intersection of engineering management and delivery governance, ensuring that tech teams are structurally empowered while freeing Tech Leads to focus on execution and feature delivery. The role requires strong ownership of engineering teams across mobile, web, commerce, and AI-driven platforms, with a focus on capacity planning, talent management, and delivery readiness. The ideal candidate will act as the backbone of engineering operations, enabling scalable and predictable delivery across channels.</p><br><p>Key Responsibilities</p><br><p>Engineering Health & Capability Management - Own overall engineering health across consumer channels (Mobile, Web, Commerce, AI). - Drive capacity planning, utilization, and demand-supply alignment. - Manage attrition, hiring pipeline, onboarding, and workforce stability. - Ensure availability of the right skills and roles aligned to programme needs. Tech Leadership Enablement - Conduct regular 1:1s with Tech Leads to ensure alignment, support, and issue resolution. - Enable Tech Leads to focus on delivery by removing operational and organizational bottlenecks. - Provide support in team structuring, role clarity, and ownership models. Delivery Support & Execution Enablement - Ensure delivery teams are fully equipped and structured for execution readiness. - Work closely with Programme Leads / PMOs to align capacity with delivery plans. - Support resolution of cross-team dependencies and resourcing challenges. - Enable predictable delivery outcomes without directly owning day-to-day execution. Talent & Workforce Management - Drive hiring, onboarding, and ramp-up plans in line with programme expansion. - Monitor team performance, engagement, and retention. - Support capability development and succession planning within engineering teams. Governance & Operational Discipline - Establish visibility into engineering metrics (capacity, utilisation, attrition, skill gaps). - Drive structured reporting and governance for engineering health. - Ensure alignment with organizational processes, compliance, and quality standards.</p><br><p>Key Result Areas (KRAs)</p><br><p>Strong engineering health across consumer channels - Optimized capacity utilization and workforce stability - Reduced attrition and improved team continuity - High-performing Tech Leads focused on delivery - Improved delivery readiness and execution predictability - Effective hiring and ramp-up aligned with demand Required Skills & Experience - Engineering team management & capability building (Expert) - Capacity planning & workforce management (Expert) - Stakeholder management & cross-team coordination (Expert) - Delivery enablement & governance (Expert) - Talent management (hiring, retention, onboarding) (Expert) - Agile delivery understanding & team structuring (Strong) - Dependency management & delivery alignment (Strong) - Data-driven decision making (capacity/utilisation metrics) (Strong) - Tools & systems (JIRA, workforce dashboards, tracking tools) (Strong) Preferred Qualifications - Experience managing consumer-facing platforms (Mobile, Web, Commerce, AI) - Experience in onsite client engagement roles - Exposure to large-scale multi-pod delivery environments - Strong understanding of engineering operating models within enterprise programmes</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
Oman </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.</span></p><br><p><span><strong>The project:</strong></span></p><br><p><span>This is a major mixed-use development project in Oman, the project consists of large commercial buildings and retail areas, with lavish landscaping and public realm.</span></p><br><p><span>The senior facilities manager will act as the client’s strategic representative for all facilities management and operational readiness matters.</span></p><br><p><span>The role will lead the preparation, review, analysis, evaluation, and governance of RFPs, tenders, scopes of work, commercial submissions, and service delivery models related to Integrated Facilities Management (IFM), Theatre Operations, Library Operations and Leasing with associated operational packages.</span></p><br><p><span>Shall protect the client’s interests by ensuring all future operating contracts are commercially sound, technically robust, performance-driven, and aligned with international best practice.</span></p><br><p><span><strong>You’ll be responsible for:</strong></span></p><br><ul><li><span>Advising clients on operating models, service delivery strategies, outsourcing approaches and procurement routes.</span></li><li><span>Leading the procurement of integrated facilities management and specialist operational services, including front of house, security, cleaning, landscaping, parking, commercial and public-facing operations.</span></li><li><span>Developing and reviewing tender documentation, scopes of services, KPIs, SLAs and governance frameworks.</span></li><li><span>Managing bid evaluations, commercial assessments and procurement recommendations to ensure value, compliance and operational effectiveness.</span></li><li><span>Supporting operational readiness, mobilisation planning, asset handover, maintenance strategies and transition management.</span></li><li><span>Providing specialist advisory services for cultural, mixed-use and public assets, including theatres, libraries, events venues and commercial facilities.</span></li><li><span>Reviewing contract arrangements, performance frameworks and governance structures to optimise service outcomes and mitigate risk.</span></li><li><span>Preparing executive reports, business cases and decision papers for senior leadership, boards and key stakeholders.</span></li></ul><p><span><strong>You’ll need to have:</strong></span></p><br><ul><li><span>Bachelor’s degree in engineering, facilities management, business, real estate, operations or related field.</span></li><li><span>Professional certifications such as IFMA, IWFM, PMP, MRICS, or equivalent are advantageous.</span></li><li><span>Extensive experience in facilities management, operational readiness and procurement advisory across complex assets.</span></li><li><span>Proven track record leading tendering, bid evaluation, contract mobilisation and service delivery strategies.</span></li><li><span>Strong knowledge of IFM services, contract governance, KPIs, SLAs and asset lifecycle management.</span></li><li><span>Experience supporting public, cultural and mixed-use developments within GCC environments.</span></li></ul><p><span><strong>Our values</strong></span></p><br><p><span><strong>Safety first - Going home safe and well: </strong>We champion a safe, diverse, and inclusive working environment, understanding the importance of well-being in every team.</span></p><br><p><span><strong>Client focus - Deliver on our promise: </strong>We own the quality of deliverables and strategic outcomes and build long-term relationships with our clients.</span></p><br><p><span><strong>Integrity - Always do the right thing:</strong> We influence positive outcomes within our industry while always aligning with our compliance obligations.</span></p><br><p><span><strong>Create opportunity - For our people to excel: </strong>We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.</span></p><br><p><br><span>Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfill all the criteria, please apply, as you may still be the best candidate for this role or another role within our organisation.</span></p><br><p><span>We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.</span></p><br><p><br><span>#LI-Onsite</span></p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Delivery Manager (CBU Tech) to lead the engineering health and delivery enablement for consumer-facing technology channels. This role operates at the intersection of engineering management and delivery governance, ensuring that tech teams are structurally empowered while freeing Tech Leads to focus on execution and feature delivery. The role requires strong ownership of engineering teams across mobile, web, commerce, and AI-driven platforms, with a focus on capacity planning, talent management, and delivery readiness. The ideal candidate will act as the backbone of engineering operations, enabling scalable and predictable delivery across channels.</p><p>Key Responsibilities</p><p>Engineering Health & Capability Management</p><ul><li>Own overall engineering health across consumer channels (Mobile, Web, Commerce, AI).</li><li>Drive capacity planning, utilization, and demand-supply alignment.</li><li>Manage attrition, hiring pipeline, onboarding, and workforce stability.</li><li>Ensure availability of the right skills and roles aligned to programme needs.</li></ul><p>Tech Leadership Enablement</p><ul><li>Conduct regular 1:1s with Tech Leads to ensure alignment, support, and issue resolution.</li><li>Enable Tech Leads to focus on delivery by removing operational and organizational bottlenecks.</li><li>Provide support in team structuring, role clarity, and ownership models.</li></ul><p>Delivery Support & Execution Enablement</p><ul><li>Ensure delivery teams are fully equipped and structured for execution readiness.</li><li>Work closely with Programme Leads / PMOs to align capacity with delivery plans.</li><li>Support resolution of cross-team dependencies and resourcing challenges.</li><li>Enable predictable delivery outcomes without directly owning day-to-day execution.</li></ul><p>Talent & Workforce Management</p><ul><li>Drive hiring, onboarding, and ramp-up plans in line with programme expansion.</li><li>Monitor team performance, engagement, and retention.</li><li>Support capability development and succession planning within engineering teams.</li></ul><p>Governance & Operational Discipline</p><ul><li>Establish visibility into engineering metrics (capacity, utilisation, attrition, skill gaps).</li><li>Drive structured reporting and governance for engineering health.</li><li>Ensure alignment with organizational processes, compliance, and quality standards.</li></ul><p>Key Result Areas (KRAs)</p><ul><li>Strong engineering health across consumer channels</li><li>Optimized capacity utilization and workforce stability</li><li>Reduced attrition and improved team continuity</li><li>High-performing Tech Leads focused on delivery</li><li>Improved delivery readiness and execution predictability</li><li>Effective hiring and ramp-up aligned with demand</li></ul><p>Required Skills & Experience</p><ul><li>Engineering team management & capability building (Expert)</li><li>Capacity planning & workforce management (Expert)</li><li>Stakeholder management & cross-team coordination (Expert)</li><li>Delivery enablement & governance (Expert)</li><li>Talent management (hiring, retention, onboarding) (Expert)</li><li>Agile delivery understanding & team structuring (Strong)</li><li>Dependency management & delivery alignment (Strong)</li><li>Data-driven decision making (capacity/utilisation metrics) (Strong)</li><li>Tools & systems (JIRA, workforce dashboards, tracking tools) (Strong)</li></ul><p>Preferred Qualifications</p><ul><li>Experience managing consumer-facing platforms (Mobile, Web, Commerce, AI)</li><li>Experience in onsite client engagement roles</li><li>Exposure to large-scale multi-pod delivery environments</li><li>Strong understanding of engineering operating models within enterprise programmes</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Engineering team management & capability building (Expert)</li><li>Capacity planning & workforce management (Expert)</li><li>Stakeholder management & cross-team coordination (Expert)</li><li>Delivery enablement & governance (Expert)</li><li>Talent management (hiring, retention, onboarding) (Expert)</li><li>Agile delivery understanding & team structuring (Strong)</li><li>Dependency management & delivery alignment (Strong)</li><li>Data-driven decision making (capacity/utilisation metrics) (Strong)</li><li>Tools & systems (JIRA, workforce dashboards, tracking tools) (Strong)</li><li>Experience managing consumer-facing platforms (Mobile, Web, Commerce, AI)</li><li>Experience in onsite client engagement roles</li><li>Exposure to large-scale multi-pod delivery environments</li><li>Strong understanding of engineering operating models within enterprise programmes</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Delivery Manager (CBU Tech) to lead the engineering health and delivery enablement for consumer-facing technology channels. This role operates at the intersection of engineering management and delivery governance, ensuring that tech teams are structurally empowered while freeing Tech Leads to focus on execution and feature delivery. The role requires strong ownership of engineering teams across mobile, web, commerce, and AI-driven platforms, with a focus on capacity planning, talent management, and delivery readiness. The ideal candidate will act as the backbone of engineering operations, enabling scalable and predictable delivery across channels.</p><p><b>Key Responsibilities</b></p><p>Engineering Health & Capability Management</p><ul><li>Own overall engineering health across consumer channels (Mobile, Web, Commerce, AI).</li><li>Drive capacity planning, utilization, and demand-supply alignment.</li><li>Manage attrition, hiring pipeline, onboarding, and workforce stability.</li><li>Ensure availability of the right skills and roles aligned to programme needs.</li></ul><p>Tech Leadership Enablement</p><ul><li>Conduct regular 1:1s with Tech Leads to ensure alignment, support, and issue resolution.</li><li>Enable Tech Leads to focus on delivery by removing operational and organizational bottlenecks.</li><li>Provide support in team structuring, role clarity, and ownership models.</li></ul><p>Delivery Support & Execution Enablement</p><ul><li>Ensure delivery teams are fully equipped and structured for execution readiness.</li><li>Work closely with Programme Leads / PMOs to align capacity with delivery plans.</li><li>Support resolution of cross-team dependencies and resourcing challenges.</li><li>Enable predictable delivery outcomes without directly owning day-to-day execution.</li></ul><p>Talent & Workforce Management</p><ul><li>Drive hiring, onboarding, and ramp-up plans in line with programme expansion.</li><li>Monitor team performance, engagement, and retention.</li><li>Support capability development and succession planning within engineering teams.</li></ul><p>Governance & Operational Discipline</p><ul><li>Establish visibility into engineering metrics (capacity, utilisation, attrition, skill gaps).</li><li>Drive structured reporting and governance for engineering health.</li><li>Ensure alignment with organizational processes, compliance, and quality standards.</li></ul><p>Key Result Areas (KRAs)</p><ul><li>Strong engineering health across consumer channels</li><li>Optimized capacity utilization and workforce stability</li><li>Reduced attrition and improved team continuity</li><li>High-performing Tech Leads focused on delivery</li><li>Improved delivery readiness and execution predictability</li><li>Effective hiring and ramp-up aligned with demand</li></ul><p>Required Skills & Experience</p><ul><li>Engineering team management & capability building (Expert)</li><li>Capacity planning & workforce management (Expert)</li><li>Stakeholder management & cross-team coordination (Expert)</li><li>Delivery enablement & governance (Expert)</li><li>Talent management (hiring, retention, onboarding) (Expert)</li><li>Agile delivery understanding & team structuring (Strong)</li><li>Dependency management & delivery alignment (Strong)</li><li>Data-driven decision making (capacity/utilisation metrics) (Strong)</li><li>Tools & systems (JIRA, workforce dashboards, tracking tools) (Strong)</li></ul><p>Preferred Qualifications</p><ul><li>Experience managing consumer-facing platforms (Mobile, Web, Commerce, AI)</li><li>Experience in onsite client engagement roles</li><li>Exposure to large-scale multi-pod delivery environments</li><li>Strong understanding of engineering operating models within enterprise programmes'</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Engineering team management & capability building (Expert)</li><li>Capacity planning & workforce management (Expert)</li><li>Stakeholder management & cross-team coordination (Expert)</li><li>Delivery enablement & governance (Expert)</li><li>Talent management (hiring, retention, onboarding) (Expert)</li><li>Agile delivery understanding & team structuring (Strong)</li><li>Dependency management & delivery alignment (Strong)</li><li>Data-driven decision making (capacity/utilisation metrics) (Strong)</li><li>Tools & systems (JIRA, workforce dashboards, tracking tools) (Strong)</li><li>Experience managing consumer-facing platforms (Mobile, Web, Commerce, AI)</li><li>Experience in onsite client engagement roles</li><li>Exposure to large-scale multi-pod delivery environments</li><li>Strong understanding of engineering operating models within enterprise programmes'</li></ul><p></p></section>