CS Cart Jobs in Oman

<p>Lead and manage the team and activities for IT Operations at OQ8, under delegated authority from VP, IDS &amp; Facility as owner of IT Operations standards &amp; solutions for OQ8, through: </p><p>Lead the Help Desk and End User Support </p><p>Lead the IT Service Management </p><p>Lead the IT Infrastructure &amp; Cloud </p><p>Lead IT Back office &amp; Demand </p><p>Lead SAP support services </p><p>The position will act in accordance with the OQ8 s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines and standards, supported by an IT Technology platform, HSE standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives. Main Accountabilities:</p><p>Manage day-to-day IT operation services </p><p>Ensure that transitioned services have been developed to meet Operational and Service Level Requirements </p><p>Monitor, measure, report and review current performance of services and components in the enterprise IDS environment and ensure IDS capacity meets business needs </p><p>Maintain a single source of consistent information on all IDS services delivered to the business Units / functions (active and dormant services) </p><p>Plan, direct and coordinate operations of the Service Desk and End User Support for OQ8 </p><p>Assess and evaluate change requests and ensure proposed changes are implemented with minimum disruption of services being delivered </p><p>Plan and oversee the successful roll-out of IDS service changes into the live environment </p><p>Ensure Configuration Items are identified, accounted, reported, verified and audited. </p><p>Manage and support live application &amp; database technical environment on a day-to-day basis </p><p>Implementation, operational management and ownership of all technical security areas </p><p>Enforce information security procedures &amp; compliance across IT systems &amp; services </p><p>Ensure that practices and procedures are in place to recover technology infrastructure in the event of a disaster </p><p>Oversee the successful roll-out of IT operations projects </p><p>Manage service providers and monitor SLA compliance to ensure effective service delivery and timely resolution of operational issues. </p><p>Prepare and present regular IDS performance reports covering service levels, incidents, capacity, risks, and improvement actions. </p><p>Manage IDS demand, portfolio planning, and technology roadmap execution in alignment with business priorities and enterprise architecture. </p><p>Oversee IDS back-office operations, budget management, procurement, contracts, and financial governance. </p><p>Oversaw daily SAP operations, addressing system issues promptly to minimize business disruption </p><p>Lead and govern SAP support services to ensure reliable, secure and business-aligned service delivery. </p><p>Key interactions </p><p>Internal: all OQ8 Functions </p><p>External: Staffing specialized Contractors, Vendors &amp; Suppliers Notable working conditions: office-based environment with intensive computer screen use and occasional visits to operational sites.</p><p><strong>Desired Candidate Profile</strong></p><p>Education requirements Bachelor s degree in IT, computer science, Engineering or relent field. Background and experience Competencies and skills </p><p>14 years of relevant experience </p><p>Experience in IT Operations (systems analysis, networks, Data Centre, IPT, MS, platforms, tools and technologies relevant to infrastructure development inclusive of 5 years experience in a similar IT environment within a large industrial organization, preferably in the Oil and Gas industry) </p><p>Experience of leading cross functional teams delivering IT service and managing IT service </p><p>Experience of working with multiple third-party vendors </p><p>Preferred certifications: Industry certification in IT infrastructure (e.g. CCNP, AWS, CompTIA, DCDC, MCSE, etc.), IT Service Management (e.g. ITIL, etc.) </p><p>Proven experience in managing SAP application support, IT service delivery, demand management, project portfolios, and vendor-managed services. </p><p>Strong experience in budgeting, procurement, contract management, and governance within a complex enterprise environment. </p><p>Exposure to SAP S/4HANA, SAP SuccessFactors, SAP Fiori, SAP BTP/CPI, and enterprise application ecosystems is highly desirable. </p><p>Soft &amp; Leadership: </p><p>People Leadership / People Management </p><p>Effective communication and interpersonal skills </p><p>A highly analytical and strategic thinker </p><p>Ability to manage and direct activities of others in a multi-project environment </p><p>Ability to build, maintain and extend relationships across the organization </p><p>A strong entrepreneurial flair and commercial acumen </p><p>Ability to perform business and process analysis </p><p>Understanding and experience in administration of large scale networks </p><p>Excellent problem-solving, Analytical and organisational skills </p><p>Technical: </p><p>Proficiency in M/S Office. </p><p>Projects management </p><p>QA / QC Knowledge. </p><p>Contract Administration (Development / Review). </p><p>Structured System Analysis, System Design </p><p>HP networks, Cisco networks. </p><p>Strong knowledge of Data Centre &amp; advanced technical infrastructure skills </p><p>Excellent Project management skills </p><p>Working knowledge of best practices in information technology management and ability to work to a high degree of accuracy </p><p>SAP AMS Vendor Management &amp; SLA Governance </p><p>Budget Planning, Financial Control &amp; Cost Management </p><p>Procurement, Contract &amp; Commercial Management </p><p>Demand Management &amp; Portfolio Governance </p>

<p>Lead and manage the team and activities for IT Operations at OQ8, under delegated authority from VP, IDS &amp; Facility as owner of IT Operations standards &amp; solutions for OQ8, through:</p><p>Lead the Help Desk and End User Support</p><p>Lead the IT Service Management</p><p>Lead the IT Infrastructure &amp; Cloud</p><p>Lead IT Back office &amp; Demand</p><p>Lead SAP support services</p><p>The position will act in accordance with the OQ8 s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines and standards, supported by an IT Technology platform, HSE standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p><p><strong>Main Accountabilities:</strong></p><ul><li>Manage day-to-day IT operation services</li><li>Ensure that transitioned services have been developed to meet Operational and Service Level Requirements</li><li>Monitor, measure, report and review current performance of services and components in the enterprise IDS environment and ensure IDS capacity meets business needs</li><li>Maintain a single source of consistent information on all IDS services delivered to the business Units / functions (active and dormant services)</li><li>Plan, direct and coordinate operations of the Service Desk and End User Support for OQ8</li><li>Assess and evaluate change requests and ensure proposed changes are implemented with minimum disruption of services being delivered</li><li>Plan and oversee the successful roll-out of IDS service changes into the live environment</li><li>Ensure Configuration Items are identified, accounted, reported, verified and audited.</li><li>Manage and support live application &amp; database technical environment on a day-to-day basis</li><li>Implementation, operational management and ownership of all technical security areas</li><li>Enforce information security procedures &amp; compliance across IT systems &amp; services</li><li>Ensure that practices and procedures are in place to recover technology infrastructure in the event of a disaster</li><li>Oversee the successful roll-out of IT operations projects</li><li>Manage service providers and monitor SLA compliance to ensure effective service delivery and timely resolution of operational issues.</li><li>Prepare and present regular IDS performance reports covering service levels, incidents, capacity, risks, and improvement actions.</li><li>Manage IDS demand, portfolio planning, and technology roadmap execution in alignment with business priorities and enterprise architecture.</li><li>Oversee IDS back-office operations, budget management, procurement, contracts, and financial governance.</li><li>Oversaw daily SAP operations, addressing system issues promptly to minimize business disruption</li><li>Lead and govern SAP support services to ensure reliable, secure and business-aligned service delivery.</li></ul><p><strong>Key interactions</strong></p><ul><li>Internal: all OQ8 Functions</li><li>External: Staffing specialized Contractors, Vendors &amp; Suppliers</li></ul><p><strong>Notable working conditions:</strong> office-based environment with intensive computer screen use and occasional visits to operational sites.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in IT, computer science, Engineering or relent field.</li><li>14 years of relevant experience</li><li>Experience in IT Operations (systems analysis, networks, Data Centre, IPT, MS, platforms, tools and technologies relevant to infrastructure development inclusive of 5 years experience in a similar IT environment within a large industrial organization, preferably in the Oil and Gas industry)</li><li>Experience of leading cross functional teams delivering IT service and managing IT service</li><li>Experience of working with multiple third-party vendors</li><li>Proven experience in managing SAP application support, IT service delivery, demand management, project portfolios, and vendor-managed services.</li><li>Strong experience in budgeting, procurement, contract management, and governance within a complex enterprise environment.</li><li>Exposure to SAP S/4HANA, SAP SuccessFactors, SAP Fiori, SAP BTP/CPI, and enterprise application ecosystems is highly desirable.</li><li>People Leadership / People Management</li><li>Effective communication and interpersonal skills</li><li>A highly analytical and strategic thinker</li><li>Ability to manage and direct activities of others in a multi-project environment</li><li>Ability to build, maintain and extend relationships across the organization</li><li>A strong entrepreneurial flair and commercial acumen</li><li>Ability to perform business and process analysis</li><li>Understanding and experience in administration of large scale networks</li><li>Excellent problem-solving, Analytical and organisational skills</li><li>Proficiency in M/S Office.</li><li>Projects management</li><li>QA / QC Knowledge.</li><li>Contract Administration (Development / Review).</li><li>Structured System Analysis, System Design</li><li>HP networks, Cisco networks.</li><li>Strong knowledge of Data Centre &amp; advanced technical infrastructure skills</li><li>Excellent Project management skills</li><li>Working knowledge of best practices in information technology management and ability to work to a high degree of accuracy</li><li>SAP AMS Vendor Management &amp; SLA Governance</li><li>Budget Planning, Financial Control &amp; Cost Management</li><li>Procurement, Contract &amp; Commercial Management</li><li>Demand Management &amp; Portfolio Governance</li></ul><p><strong>Preferred certifications:</strong> Industry certification in IT infrastructure (e.g. CCNP, AWS, CompTIA, DCDC, MCSE, etc.), IT Service Management (e.g. ITIL, etc.)</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br> <p> <strong>Job purpose </strong> </p> <p> <strong> </strong> </p> <p>The Expert - Product Development leads in providing proof of concept of proposed product development and optimization projects. It also spearheads assessment of technical aspects of the project, in line with the stage-gate innovation process. And contributes to various technical areas in Marketing organization such as in product value proposition, customer complaints investigation, product benchmarking, raw material and additives evaluation. </p> <p> </p> <p>The position will act in accordance with the Group s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines and international standards, supported by an IT Technology platform, HSE standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p> <p> <strong>Main tasks and responsibilities </strong> </p> <ul> <li>Develop and justify product development projects and initiatives supporting the strategic direction.</li> <li>Lead improvement of existing products in response to benchmarking with competitors or for additives cost optimization.</li> <li>Monitor product development projects from laboratory/pilot to plant trials and customer trials, with view of proposing further improvements as needed.</li> <li>Liaise with Product Owners and ADTS Specialists to investigate root cause of customer complaints on product performance or quality.</li> <li>Support Product Management in assessment and development of a supplier base for new raw materials and additives and solving supplier issues around current products.</li> <li>Prepare and deliver technical presentations at meetings or conferences, as needed.</li> <li>Actively participate in technical organizations and professional associations related to polymers.</li> <li>Technical support to Intellectual Property Rights to file the product-related patents.</li> <li>Provides technical support and documentation to customers to strengthen OQ Marketing position in the market and build a strong</li> </ul> <p>customer relationship.</p> <ul> <li>Support internal product and applications training to increase the technical knowledge of OQ sales channels.</li> <li>Develops product improvement concepts and support the production of value selling tools</li> </ul> <p> <strong>Key interactions</strong> </p> <p> <strong>Internal:</strong> Product Owners, Market Development, Application Development &amp;Technical Service, Specialist Innovation, Operation, Process, Quality Control, Finance and Strategy, Stewardship, Sales Managers.</p> <p> <strong>External:</strong> Consultants, Customers, Additives vendors, Technology Licensors, Lab equipment vendors</p> <p> <strong>Notable Working Conditions. </strong>40% Lab environment, 60% Office environment, intensive computer screen use</p> <p> <strong>Education requirements</strong> </p> <p>Minimum qualification is Bachelor of Science in Chemistry, Chemical Engineering, or other engineering or related fields.</p> <p> <strong>Language requirements </strong> </p> <p>English fluent is minimum requirement, local language depending on position location</p> <p> <strong>Background and experience</strong> </p> <p> <strong>Competencies and skills</strong> </p> <ul> <li>8-10 years of relevant industry experience.</li> <li>Professional experience across R&amp;D, market development, technical service, and application development functions </li> <li>Advanced expertise in product design, material characterization, and competitive benchmarking </li> <li>Practical experience with stage gate innovation and product commercialization processes </li> <li>Strong knowledge of PE and PP applications and associated testing standards </li> <li>Extensive hands on experience in polyolefins laboratories, including compounding and polymer processing equipment </li> <li>Proficient in analytical, mechanical, optical, thermal, and rheological testing techniques </li> <li>Solid understanding of product value pillars and performance drivers in end use applications</li> </ul> <p> <strong> </strong> </p> <p> <strong>Soft Skills</strong> </p> <ul> <li>Excellent planning and organizational skills</li> <li>Strong attention to detail with numerical and analytical strength</li> <li>Advanced analytical thinking and problem solving abilities</li> <li>Experience in data analysis, forecasting, and technical report writing</li> </ul> <p> <strong>Technical Skills</strong> </p> <ul> <li>Advanced proficiency in Microsoft Office, including professional presentations</li> <li>Solid understanding of business operations, costing, and budget management</li> </ul> <p> </p> <p> </p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Prepare teaching materials and course content, Deliver lectures and tutorials, Provide academic advising to students, Assess and mark coursework, assignments, and examinations, Attend and evaluate student presentations, Compile course results and submit them to the HoD and Participate in departmental and academic activities as required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>(Masters/PhD qualifications in Computer Science Engineering or Information Technology)</li><li>3- 4 Years</li><li>Proficiency in Not Rquired is a must.</li><li>Teaching experience in Computing, Information Technology, and Management-related modules, Experience supervising mini-projects and final-year projects, Good communication and interpersonal skills and Ability to work effectively in a multicultural academic environment.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Lead and manage the organization's Information and Cybersecurity function across Information Technology (IT), Information and Communication Technology (ICT), Operational Technology (OT), and SCADA environments. Ensure the confidentiality, integrity, and availability of information assets by establishing effective governance, risk management, compliance, security operations, and cyber resilience capabilities. The role is responsible for developing and implementing cybersecurity strategies, frameworks, policies, controls, and monitoring mechanisms to protect the organization from evolving cyber threats while ensuring compliance with regulatory and industry requirements.</p><p>Key Responsibilities</p><p>Cybersecurity Strategy and Governance</p><ul><li>Develop and implement the organization's cybersecurity strategy aligned with corporate objectives.</li><li>Establish and manage cybersecurity governance frameworks, policies, standards, and procedures.</li><li>Present cybersecurity risks, trends, and strategic initiatives to executive management.</li></ul><p>Cybersecurity Risk Management</p><ul><li>Identify, assess, and monitor cybersecurity risks and vulnerabilities.</li><li>Develop and oversee risk treatment plans and mitigation strategies.</li><li>Maintain the cybersecurity risk register and reporting framework.</li><li>Lead risk assessments and mitigation activities across IT, ICT, OT, Industrial Control Systems (ICS), and SCADA environments, ensuring the protection of critical infrastructure, control systems, IoT devices, and field assets.</li></ul><p>Compliance and Regulatory Requirements</p><ul><li>Ensure compliance with applicable cybersecurity regulations, standards, and frameworks, including ISO 27001, SCADA cybersecurity standards, Oman Investment Authority (OIA) requirements, and other relevant regulations.</li><li>Coordinate internal and external cybersecurity audits.</li><li>Monitor regulatory developments and implement new requirements.</li><li>Represent the organization before regulators, government entities, auditors, and industry forums to ensure alignment with emerging obligations and requirements.</li><li>Ensure adherence to industry best practices and regulatory standards.</li></ul><p>Security Architecture and Technical Controls</p><ul><li>Review and approve security architectures and technical controls across IT, OT, ICS, and SCADA environments to ensure resilience, reliability, and compliance.</li><li>Oversee the implementation of security controls and technical safeguards.</li><li>Evaluate and approve appropriate cybersecurity technologies and solutions.</li><li>Ensure cybersecurity requirements are integrated throughout project lifecycles, including governance and risk management in digital transformation and infrastructure initiatives.</li></ul><p>Security Operations and Incident Response</p><ul><li>Ensure effective detection, investigation, response, and recovery from cyber incidents.</li><li>Lead major cybersecurity incident management and crisis response efforts.</li><li>Oversee Security Operations Center (SOC) services, advanced threat detection systems, SOAR platforms, and security analytics capabilities.</li><li>Monitor KPIs such as Incident Response Effectiveness, Mean Time to Detect (MTTD), and Mean Time to Respond (MTTR).</li></ul><p>Threat and Vulnerability Management</p><ul><li>Ensure timely and effective remediation of identified security vulnerabilities.</li><li>Enhance detection and response capabilities through automation and advanced analytics.</li></ul><p>Third-Party and Supply Chain Security</p><ul><li>Establish and manage a third-party cybersecurity risk management framework.</li><li>Assess cybersecurity risks associated with vendors and partners.</li><li>Incorporate cybersecurity requirements into contracts and agreements.</li><li>Monitor supplier compliance with security requirements.</li></ul><p>Business Continuity and Cyber Resilience</p><ul><li>Collaborate with Risk Management and Business Continuity teams to integrate cyber resilience requirements into Business Continuity and Disaster Recovery plans.</li><li>Support crisis management during cyber incidents and emergencies.</li></ul><p>Security Awareness and Culture</p><ul><li>Develop and implement organization-wide cybersecurity awareness and training programs.</li><li>Promote a strong cybersecurity culture across all organizational levels.</li><li>Measure and report on the effectiveness of awareness initiatives.</li></ul><p>Security Assurance and Continuous Improvement</p><ul><li>Comply with Quality, Health, Safety, and Environmental (QHSE) requirements.</li><li>Maintain the confidentiality and integrity of organizational information.</li><li>Lead continuous improvement initiatives to enhance cybersecurity maturity and organizational resilience.</li></ul><p>People Leadership and Resource Management</p><ul><li>Define SMART performance objectives, responsibilities, and authorities for team members.</li><li>Manage and evaluate performance fairly and transparently while creating individual development plans.</li><li>Mentor and support team members to improve capabilities and performance.</li><li>Foster a positive and productive work environment.</li><li>Stay current with technological developments and guide the team in adopting relevant advancements.</li><li>Delegate responsibilities with clearly defined timelines and quality expectations.</li></ul><p>Policies and Procedures</p><ul><li>Comply with all organizational policies and guidelines.</li><li>Identify opportunities for process improvement, development, and automation.</li><li>Enhance and document existing procedures while clearly assigning responsibilities within the team.</li><li>Ensure accurate, comprehensive, and timely reporting in accordance with organizational standards.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Cybersecurity, Computer Science, Software Engineering, or an equivalent discipline.</li><li>9 years of experience in cybersecurity, security regulations, network and cybersecurity, information security, computer systems engineering, information systems, networking, or a related IT discipline.</li><li>Experience working in ICT and OT environments.</li><li>At least 2 years of leadership or managerial experience.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>SUMMARY OF ROLE:</b></p> <p>The Application Support Analyst is responsible for ensuring the stability, availability, and optimal performance of enterprise and core banking applications. The role provides end-to-end application support, incident and problem management, system monitoring, and coordination with internal teams and vendors to ensure uninterrupted banking operations while maintaining compliance with bank policies and regulatory requirements.</p> <p> </p> <p>KEY RESPONSIBILITIES:</p> <p>Responsibilities</p> <p>Application Support &amp; Operations</p> <p> Provide day-to-day support for enterprise and banking applications to ensure high availability, system stability, and minimal downtime.</p> <p> Deliver Level 2 and Level 3 applications support and act as an escalation point for critical system issues.</p> <p> Monitor system performance, conduct regular health checks, and ensure data integrity across integrated platforms.</p> <p> </p> <p>Incident &amp; Problem Management</p> <p> Aanage application incidents, including investigation, root cause analysis, resolution, and post-incident reviews.</p> <p> Coordinate closely with infrastructure teams and vendors to resolve complex application issues within agreed SLAs.</p> <p> Track and manage service requests, incidents, and change tickets in line with ITIL processes.</p> <p> </p> <p>Change, Release &amp; Deployment Support</p> <p> Support system deployments, upgrades, patches, and enhancements in coordination with change and release management teams.</p> <p> Participate in testing activities to ensure system changes are implemented with minimal business disruption.</p> <p> Ensure proper documentation and approvals are in place for all system changes.</p> <p> </p> <p>Integration &amp; Technical Coordination</p> <p> Support application integrations and data flows between enterprise systems using APIs, middleware, and interface monitoring tools.</p> <p> Work closely with business users to understand functional requirements and translate them into technical support solutions.</p> <p> </p> <p>Business Continuity &amp; Disaster Recovery</p> <p> Participate in disaster recovery drills and ensure application readiness for business continuity.</p> <p> Support production continuity planning and recovery activities for critical systems.</p> <p> </p> <p>Team Management &amp; Leadership</p> <p> Support the day-to-day supervision of the application support team to ensure effective service delivery and adherence to SLAs.</p> <p> Allocate and monitor team workload to ensure timely resolution of incidents, requests, and system issues.</p> <p> Act as an escalation point for critical application issues and ensure proper coordination with internal teams and vendors.</p> <p> Provide guidance, coaching, and on-the-job support to team members to enhance technical capabilities and performance.</p> <p> Monitor team performance and ensure compliance with IT policies, procedures, and operational standards.</p> <p> Promote continuous improvement within the team to enhance efficiency, system performance, and service quality.</p> <p> Support knowledge sharing, documentation practices, and cross-training within the team to ensure operational continuity.</p> <p> </p> <p>Process Innovation, Automation &amp; Digitalization:</p> <p> Drive continuous process improvement through innovative, automated, and digital solutions once required</p> <p> </p> <p>Business Control &amp; Governance</p> <p> Ensure adherence to the bank's policies, regulatory requirements, and industry standards in all operational activities.</p> <p> </p> <p>Self/People Development &amp; Continuous Learning:</p> <p> Continually update oneself through knowledge acquisition, on-the-job training, or project involvement; advocate and support others to do the same.</p> <p> </p> <p> <strong>Requirements</strong> </p> <p> Omani nationals only</p> <p> Bachelor s degree in Computer Science, Information Technology, or a related field. ITSM Certificate is preferred</p> <p> Minimum 8 years of IT experience, with a focus on managing card systems, ATM/CDM/FFM, Switch, and related banking technologies</p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Vacancy Announcement Network Engineer The Arab Open University Oman invites applications from suitably qualified Omani candidates for the position of Network Engineer. Job Purpose The Network Engineer will be responsible for the design, implementation, administration and continuous improvement of the University's network infrastructure and related services. The postholder will ensure the reliability, security and performance of the University's network environment while supporting strategic ICT initiatives and maintaining high standards of service delivery. Key Duties and Responsibilities The successful candidate will be expected to: Design, implement, maintain and enhance the University's network infrastructure and associated services. Administer, configure and troubleshoot network and security technologies, including routers, switches, firewalls, wireless networks, intrusion prevention and detection systems (IPS/IDS), web filtering solutions, traffic management systems, IP telephony, network printing services, access control systems and CCTV infrastructure. Manage and optimise data centre networking environments, including Cisco Core Switches (C9600 Series). Deploy, maintain and secure campus and edge network infrastructure using Cisco Catalyst 9200 Series switches. Administer and optimise wireless network services through Cisco Wireless Controllers (C9800 Series). Support data centre security through the deployment and administration of next-generation firewall solutions. Manage centralised network security operations through Cisco Firepower Management Centre (FMC). Maintain comprehensive technical documentation relating to network architecture, configurations, incidents and resolutions. Undertake any other duties commensurate with the grade and nature of the post as assigned by the IT Director.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Be Omani nationals.</li><li>Hold a Bachelor's degree in Network Engineering, Computer Engineering, Computer Science, Information Technology or a closely related discipline.</li><li>Hold a valid Cisco Certified Network Associate (CCNA) certification.</li><li>Hold a CompTIA Network+ certification (N10-009) or equivalent.</li><li>Possess a minimum of two years' relevant experience in the administration and support of enterprise-level network environments.</li><li>Demonstrate proficiency in both Arabic and English, with excellent written and verbal communication skills.</li></ul><p>Preference may be given to candidates who possess:</p><ul><li>Professional certifications in cybersecurity and network security.</li><li>Advanced Cisco certifications and experience with Cisco technologies listed in this advertisement.</li><li>Experience within higher education or similarly complex organisational environments.</li></ul><p>The successful candidate should demonstrate:</p><ul><li>Strong technical expertise in enterprise networking, network administration and cybersecurity.</li><li>Excellent analytical and problem-solving skills.</li><li>The ability to manage multiple priorities and work effectively under pressure.</li><li>Strong organisational, planning and time-management skills.</li><li>Effective interpersonal and communication skills.</li><li>A commitment to providing excellent customer service and user support.</li></ul><p>Applications should be submitted through the University's official website no later than 15 July 2026. Applicants are required to submit:</p><ul><li>An up-to-date Curriculum Vitae (CV).</li><li>Copies of academic qualifications and professional certifications.</li><li>Any supporting documentation relevant to the position.</li></ul><p>Important Information Applications submitted prior to the publication of this advertisement will not be considered. Only shortlisted candidates will be contacted. The University reserves the right not to make an appointment if no suitable candidate is identified. Any appointment may be withdrawn if it is subsequently found that the applicant does not meet the requirements specified in this advertisement.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Seeking a Researcher in Internet of Things (IoT)/ Virtual Reality/Augmented Reality/ with a PhD these fields or related fields such as Computer Sciences/Information Technology/Computer Engineering/Electrical Engineering and a minimum of 5 years post-PhD experience. The ideal candidate will demonstrate a strong track record of publishing research findings, experience in funded projects, interdisciplinary knowledge, and proficiency in project management.</p> <p> Lead research in VR, AR, and IoT for knowledge growth.</p> <p> Teach two courses each semester as per UoB policy.</p> <p> Manage projects, secure funding, and publish findings.</p> <p> Foster partnerships with industry and other academic institutions for research impact.</p> <p> Contribute to academic committees and activities.</p> <p> Mentor students and collaborate for excellence.</p> <p> Supervise student research projects.</p> <p> PhD in the field of Internet of Things (IoT), Virtual Reality, Augmented Reality, or related fields such as Computer Science, Information Technology, Computer Engineering, or Electrical Engineering.</p> <p> Minimum of 5 years Post PhD experience</p> <p> Demonstrated track record of publishing research findings in top-ranked journals.</p> <p> Experience in working on funded research projects. </p> <p> Research Skills: Strong research capabilities</p> <p> Interdisciplinary Knowledge: A broad understanding of interdisciplinary concepts and frameworks relevant to programming, Machine learning and deep learning, Virtual reality development, augmented reality development, IoT, data analysis and visualization. Knowing light fidelity (Li-Fi) will be a plus.</p> <p> Project Management: Proficiency in project management, including the ability to plan, organize, and prioritize tasks effectively to meet project deadlines and objectives.</p> <p> (IoT) 5 . .</p> <p><br></p> <p> </p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Enterprise Architect designs, governs, and evolves the Bank s technology architecture landscape across enterprise and solution domains. He/ She defines architecture standards, principles, and technology roadmaps aligned with business strategy, regulatory requirements, and Oman s Vision 2040 digital agenda. The Enterprise Architect bridges the gap between business strategy and technology execution, while ensuring that all technology solutions and platforms (whether on-premises or across multi-cloud environments) are secure, scalable, and aligned with the Bank s strategic direction.</p><p>Key Accountabilities:</p><ul><li>Defines and maintains the Bank s enterprise architecture framework across business, data, application, and technology domains in alignment with industry best practices.</li><li>Develops and enforces architecture standards, principles, reference models, and design patterns to ensure consistency across the technology landscape.</li><li>Leads solution architecture design for strategic and complex initiatives, ensuring scalable and future-ready solutions.</li><li>Leads architecture across integration, API, cloud, and core banking platforms.</li><li>Contributes to the development and execution of the technology roadmap and multi-cloud strategy aligned with business objectives.</li><li>Evaluates emerging technologies and vendor solutions, providing recommendations to support technology decisions.</li><li>Ensures all architecture designs comply with security, regulatory, and risk management requirements.</li><li>Applies the security-by-design principles in collaboration with Information Security and Risk functions.</li><li>Participates in architecture governance forums, providing guidance and review of solution designs.</li><li>Defines integration and API architecture standards, including middleware and data exchange frameworks.</li><li>Collaborates with business stakeholders to translate requirements into effective technology architectures.</li><li>Provides architectural guidance to project teams, vendors, and system integrators to ensure alignment with standards.</li><li>Develops and maintains architecture artefacts, including capability models, system landscapes, and data flows.</li><li>Identifies technical risks, architecture gaps, and optimization opportunities across platforms.</li><li>Supports technology strategy, planning, and budgeting activities.</li><li>Supports architecture governance for emerging technologies and digital transformation initiatives.</li><li>Ensures architecture decisions and artefacts are documented and aligned with governance and audit requirements.</li><li>Contributes to knowledge sharing and promotes architecture best practices across the technology function.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Computer Science, Information Technology, Software Engineering or a related discipline; Master s degree preferred.</li><li>A Professional certification in Enterprise or Solutions Architecture (e.g. TOGAF 9/10, Certified Solutions Architect, OCI Architect Professional) is highly desirable.</li><li>Minimum 8 years of experience in IT architecture, including experience in a senior architecture role within regulated banking or financial services.</li><li>Proven experience in enterprise architecture and solution design across core banking, digital, and cloud environments.</li><li>Strong experience in multi-cloud platforms and enterprise integration environments.</li><li>Knowledge of regulatory and compliance requirements within the banking sector as well as technology governance requirements is an advantage.</li></ul><p></p></section>

<p>The Assistant Manager Application Support ensures the availability, stability, performance, and continuous support of the Bank's business applications by providing technical and functional support, managing production incidents, and maintaining service continuity. He/She monitors production systems, resolves application issues, supports business users, coordinates system changes and releases, and collaborates with internal teams and vendors to ensure applications operate efficiently and in accordance with agreed service levels. The Assistant Manager Application Support drives continuous service improvement by proactively identifying risks, enhancing application reliability, and ensuring compliance with the Bank's technology standards, governance frameworks, and operational requirements.</p><p>Key Accountabilities:</p><ul><li>Monitors the availability, performance, and health of the Bank's business applications to ensure service continuity and optimal system performance.</li><li>Provides Level 1 and Level 2 application support by diagnosing, troubleshooting, and resolving production incidents and technical issues within agreed service level agreements (SLAs).</li><li>Investigates application incidents, performs root cause analysis, and implements corrective and preventive actions to minimize service disruptions.</li><li>Performs routine health checks, preventive maintenance, and system monitoring activities to proactively identify and address potential issues.</li><li>Supports business users by resolving application-related queries, service requests, and technical issues while ensuring a high level of customer service.</li><li>Manages application configurations, user access, and system settings in accordance with approved policies, procedures, and security requirements.</li><li>Collaborates with Technology teams, vendors, and third-party service providers to resolve complex technical issues and improve application stability.</li><li>Coordinates with Infrastructure, Database, Network, Information Security, and other Technology teams to support integrated service delivery and issue resolution.</li><li>Supports application deployments, system upgrades, patches, and production releases while ensuring successful implementation and minimal business disruption.</li><li>Participates in system testing, user acceptance testing (UAT), validation activities, and post-implementation monitoring to ensure successful production deployments.</li><li>Works closely with the Service Management team to manage incidents, problem records, change requests, and production releases while ensuring timely resolution and proper documentation.</li><li>Maintains accurate documentation of application configurations, support procedures, known errors, resolutions, and operational knowledge.</li><li>Monitors recurring issues and service trends, recommending continuous improvements to enhance application reliability, availability, and operational efficiency.</li><li>Ensures compliance with the Bank's technology policies, information security standards, regulatory requirements, and operational procedures.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related discipline.</li><li>Minimum 5 years of experience in application support, production support, or technology operations within the banking or financial services sector.</li><li>Experience supporting business-critical applications in a production environment.</li><li>Strong knowledge of incident, problem, change, and release management processes.</li><li>Experience working with business users, technology teams, vendors, and third-party service providers.</li><li>Experience supporting production releases, system upgrades, patch deployments, and post-implementation activities.</li><li>Familiarity with IT Service Management (ITSM) tools such as Jira, ManageEngine, or similar platforms.</li><li>Knowledge of banking applications, system integrations, and production support best practices is preferred.</li></ul><p><br></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Role Objective Quality Control inspection, sampling and analysis and reporting its compliance to standards and specifications. Duties and Responsibilities To carry out Q.C. analysis (raw material, in process and finished products) as per the Q.C plan Inspections of OFM and collection of sample from different places To coordinate collection and analysis of samples received on hourly basis Inspection and sampling of Wheat, Corn, Soyabean meal, Bran, Barley etc at seaport upon arrival of cargo ship as per inspection plan and procedures developed by QC team. Monitoring the quality of raw material in silos and store during the storage period, including control of pest and any degradation in the quality and reporting it to the concern department for appropriate actions. To communicate and report on all conformances as well as non-conformances related to quality of raw material, packing material, in process and finished products. Inspection of flour and feed mill premises as per inspection schedule daily, weekly and monthly or as and when required by the team/management. Raise and investigate NCRs, CCN in coordination with other team members. Ready to work on weekend, holidays, Shifts and overtime as and when required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: (Minimum) Dimploa Degree in food technology/ Food Science/Chemistry/Applied chemistry/Science Experience: (Years and nature of experience) 1 to 3 years experience will be preferable Some Experience from Food and water testing Laboratory is desirable. Special Skills &amp; Knowledge Strong flour technology knowledge and background Food safety and Food regulation knowledge Hands on lab analysis experience in flour and feed Knowledge on GLP and ISO 17025 Strong communicator and motivator along with a team Knowledge Occupational hazards and safety precautions necessary in the workplace. Computer literacy</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><span>IT Application Officer should be able to develop, manage, and troubleshoot computer programs. They identify and analyze IT problems and needs for the company and develop individual programs that make up software and assemble those programs in a way that meets company needs. Moreover, ensure computer applications run smoothly, troubleshoot issues, fix bugs, create new applications as well as training new users on how to use applications effectively. Additionally, he/she will be responsible for maintaining and updating application software, as well as developing new applications to meet the needs of our users.</span></span></p><br><p><span><span>The primary responsibility of an IT Application officert is to design, develop, test, deploy, maintain, and support IT applications and software systems that meet the needs of the organization.</span></span></p><br><p><span><span>He/she must use his/her technical knowledge and expertise to ensure the applications are operating correctly and are kept up to date. Additionally, he/she must have strong problem-solving skills to troubleshoot any IT issues that may arise and must be able to interact effectively with other IT personnel, all stakeholders, and end-users</span></span><span><span>.</span></span></p><br><p><b><span><span>Day-To-Day Operations</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Recommending improvements to existing applications or assisting in designing new applications to meet specific business needs.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Creating reports on project status, including development timelines, and identifying potential problems that may cause delays in completion.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Communicating with clients to clarify requirements and ensure satisfaction with results.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Assisting in designing and developing new applications based on client needs and preferences.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Coordinating with IT support team to troubleshoot technical issues with existing applications.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Preparing proposals for new software development projects, including identifying potential clients and creating detailed sales presentations.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Providing technical support and troubleshooting problems with existing applications.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Working with clients to design custom applications to meet their unique business needs.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Performing quality assurance testing on new applications to ensure they meet industry standards for functionality and usability.</span></span></p><br><p><b><span><span>Responsibilities</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Serve as the primary point of contact for assigned applications, providing Tiers 2 and 3 support</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Respond to user tickets and inquiries in a timely and professional manner.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Diagnosing and troubleshoot technical issues, escalating to Tier 3 support when necessary.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Train new users in application features and functionality of new releases.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Create and maintain documentation for all applications.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Work with vendors to resolve technical issues and coordinate upgrades of all applications.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Serve as a liaison between business units and IT, gathering requirements and documenting business processes.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Configure applications to meet business needs.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Test application changes and updates prior to implementation.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Monitor application performance and identify potential issues.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Assist with data migration in IT application related projects.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Provide after-hours support on a rotating basis whenever required.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Understanding responsibilities with regard to information ownership, classification, accountability, and protection of information assets.</span></span></p><br><p><b><span><span>Continuous Improvement</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Ensure a working culture of continuous improvement through a process of quality assurance among the Port Control Officers</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Participate in the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global best standards, productivity improvement and cost reduction</span></span></p><br><br><br><br><span>Requirements</span><p><b><span><span>Minimum Qualification</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Bachelor’s degree in Computer Science, Progamming or Software Engineering.</span></span></p><br><p><b><span><span>Minimum Experience &amp; Knowledge &amp; Skills</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Minimum Two years’ experience in managing, maintaining &amp; integration of business applications.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>knowledge &amp; experience in development, maintainance &amp; integration of business applications.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Practical knowledge in the different popular databases and business applications in the market.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Practical experience in .NET, XML, Java, HTML5, SharePoint, web applications programming/development.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Must possess practical experience in managing and maintaining Microsoft SQL server including writing stored</span></span></p><br><p><span><span><span>§</span></span></span><span><span>procedures, SQL queries, databases backup, recovery, migration and integration.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Knowledge of mobile programming (IOS, Android) is preferable.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Experience in maintaining good relationships with the key stakeholders.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Good experience in managing business software development projects.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Proven ability to write effective system and process documentation –including business and system requirements,</span></span></p><br><p><span><span><span>§</span></span></span><span><span>process diagrams, and data flow charts</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Strong analytical and problem solving skills.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Fluency in Ara</span></span></p> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Nama Water Services (Oman Water and Wastewater Services Company) is pleased to announce a "Training for Employment" , in collaboration with its contracted companies that offer permanent job opportunities in the water and wastewater sector. Job Title: Oracle ERP Functional Support Reports To: IT / ERP Manager Job Details Number of Vacancies: 3 Positions Salary Range: OMR PHONE_NUMBER per month Work Location: All governorates of Oman except Dhofar (Preference will be given to applicants from the local governorate) Job Purpose The Oracle ERP Functional Support role is responsible for providing functional assistance and day-to-day support for Oracle ERP systems, ensuring smooth business operations, resolving user issues, and supporting system processes across different departments.</p><p>Key Responsibilities Provide functional support for Oracle ERP modules and end users. Handle user requests, incidents, and system-related issues. Assist users in transaction processing, system navigation, and data entry. Troubleshoot and resolve basic functional issues within the ERP system. Coordinate with technical teams for escalation and resolution of complex issues. Support system testing, upgrades, patches, and new implementations. Assist in developing and maintaining user manuals and system documentation. Ensure data accuracy and proper use of ERP processes across departments. Support training sessions for end users and new employees. Monitor system usage and report issues or inconsistencies.</p><p>Qualifications Bachelor s Degree in Information Technology, Computer Science, Information Systems, Business Administration, Accounting, Finance, or a related field.</p><p>Experience Practical Experience: 0 (No prior work experience required) Fresh graduates are welcome to apply.</p><p>Technical Skills Basic understanding of ERP systems (Oracle ERP is an advantage). Familiarity with business processes such as finance, HR, procurement, or supply chain (depending on module). Basic knowledge of Microsoft Office applications. Ability to learn system workflows and business processes quickly. Basic troubleshooting and user support skills.</p><p>Soft Skills Strong communication and interpersonal skills. Good analytical and problem-solving abilities. Attention to detail and accuracy. Ability to work under supervision and follow procedures. Teamwork and customer service orientation.</p><p>Working Conditions Office-based work environment. May require coordination with multiple departments and occasional support during system upgrades or critical operations.</p><p>Application Note : The applicant must be a job seeker. The applicant must be an Omani national. For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement. The applicant must not have previously benefited from any training program funded by either the public or private sector. The applicant must have no more than three (3) years of work experience. The applicant must not be more than 38 years of age The closing date is 3rd August 2026.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s Degree in Information Technology, Computer Science, Information Systems, Business Administration, Accounting, Finance, or a related field.</li><li>Practical Experience: 0 (No prior work experience required) Fresh graduates are welcome to apply.</li><li>Basic understanding of ERP systems (Oracle ERP is an advantage).</li><li>Familiarity with business processes such as finance, HR, procurement, or supply chain (depending on module).</li><li>Basic knowledge of Microsoft Office applications.</li><li>Ability to learn system workflows and business processes quickly.</li><li>Basic troubleshooting and user support skills.</li><li>Strong communication and interpersonal skills.</li><li>Good analytical and problem-solving abilities.</li><li>Attention to detail and accuracy.</li><li>Ability to work under supervision and follow procedures.</li><li>Teamwork and customer service orientation.</li><li>The applicant must be a job seeker.</li><li>The applicant must be an Omani national.</li><li>For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement.</li><li>The applicant must not have previously benefited from any training program funded by either the public or private sector.</li><li>The applicant must have no more than three (3) years of work experience.</li><li>The applicant must not be more than 38 years of age</li></ul><p></p></section>

<p>Our client is one of the leading providers of Information and Communication Technology (ICT) service providers is currently looking for experienced Technical Authority Expert - RAN (Telecommunication)</p><p>Job Summary:</p><p>The role RAN 2nd Level Operations is responsible for the coordination, management and execution of RAN service &amp; resource configuration, operations &amp; maintenance activities according to the pre-defined Service Level Agreement (SLA) performance levels.</p><p>Duties &amp; Responsibilities:</p><ul><li>2nd Level Incident management</li><li>2nd Level Fault and KPI Troubleshooting</li><li>2nd Level Preventive Maintenance</li><li>Prepare, test and implement services/resources configuration data changes for end user service activation, restoration and / or severability performance optimization</li><li>Software Deployment of RAN nodes updates and upgrades.</li><li>System administration</li><li>Node Integration/expansion &amp; commissioning</li><li>Customer Service Requests Handling</li></ul><p>Key Competence Elements:</p><ul><li>Ericsson RAN nodes experience;</li><li>EVO BSC/APG43L Commissioning, configuration, SW Upgrade, operation &amp; maintenance.</li><li>RBS6000, Baseband BB6630, BB6620, AIR 6488, commissioning, configuration, upgrade and operations and maintenance.</li><li>Experience in RAN Tools; AMOS, MOSHELL, SHM and other RAN related ENM application.</li><li>Huawei RAN nodes experience;</li><li>Huawei BSC commissioning, configuration, upgrade and operations and maintenance.</li><li>Huawei 2G/4G/5G sites commissioning, configuration, upgrade and operations and maintenance.</li></ul><p>Deep Knowledge in:</p><ul><li>2G, 4G and 5G network architecture, interfaces, protocols and signaling flows.</li><li>5G SA network architecture, interfaces, protocols and signaling flows.</li><li>Radio signaling &amp; Key Performance Indicators</li><li>RAN solutions (I.e. Mixed Mode solutions, 5G MIMO)</li><li>Quality of Service.</li></ul><p>Qualifications &amp; Experience:</p><ul><li>Degree within Electrical Engineering / Telecommunication Engineering / Computer Science / Computer Engineering.</li><li>5-7 years experience</li><li>Deep knowledge of 2G, 4G and 5G access system</li><li>Knowledge of Managed Service telecom operations practice</li></ul><p>Additional Requirements:</p><ul><li>Knowledge sharing and collaboration skills</li><li>English skills</li><li>Delivering results &amp; meeting customer expectations</li><li>Analyzing</li><li>Working with people</li><li>Creating &amp; innovating</li><li>Applying expertise &amp; technology</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Degree within Electrical Engineering / Telecommunication Engineering / Computer Science / Computer Engineering.</p><p>5-7 years experience</p><p>Deep knowledge of 2G, 4G and 5G access system</p><p>Knowledge of Managed Service telecom operations practice</p><p>Knowledge sharing and collaboration skills</p><p>English skills</p><p>Delivering results &amp; meeting customer expectations</p><p>Analyzing</p><p>Working with people</p><p>Creating &amp; innovating</p><p>Applying expertise &amp; technology</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>JOB CONTENT</strong> </p> <p>To support the handling of customer complaints and feedback submitted through the official platform by reviewing entries, following up with concerned units, updating customers on resolutions, and assisting in maintaining service quality records.</p> <p> </p> <p> <strong>2. Duties and Responsibilities</strong> </p> <p>Operational:</p> <p>1. Monitor the Complaints and Feedback Platform and receive entries submitted by customers.</p> <p> </p> <p>2. Check submitted complaints and feedback for completeness and clarity.</p> <p> </p> <p>3. Contact customers, when required, to confirm receipt and clarify any missing details.</p> <p> </p> <p>4. Forward cases to relevant departments or branches for investigation and resolution.</p> <p> </p> <p>5. Follow up on pending items to ensure resolution within the set timeframe.</p> <p> </p> <p>6. Notify customers of the outcomes and confirm closure of complaints.</p> <p> </p> <p>7. Update and maintain accurate records of complaints, responses, and actions taken.</p> <p> </p> <p>8. Assist in tracking complaints from the Call Center system and follow up for resolution.</p> <p> </p> <p>9. Note common issues or frequently raised points and inform the supervisor.</p> <p> </p> <p>10. Assist in preparing basic reports on complaint volumes and trends.</p> <p> </p> <p>11. Suggest simple process changes to improve how the platform works, based on recurring issues.</p> <p> </p> <p>12. Coordinate with other units if small technical adjustments to the platform are needed.</p> <p> </p> <p>13. Conduct or assist with short customer surveys when requested.</p> <p> </p> <p>14. Ensure survey results are recorded and submitted on time.</p> <p> </p> <p>15. Carry out other support tasks assigned by the supervisor related to customer feedback or records.</p> <p> </p> <p> <strong>KEY INTERACTIONS</strong> </p> <p>1. Internal</p> <p> All internal departments</p> <p> </p> <p> As part of day-to-day activities</p> <p> </p> <p>2. External</p> <p> </p> <p> DB Customers, Technical Support Vendors</p> <p> </p> <p> As part of day-to-day activities</p> <p>3. Level of external interaction</p> <p> </p> <p> This position requires a medium level of external interactions</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> <strong>MINIMUM EDUCATION, QUALIFICATIONS &amp; SKILLS</strong> </p> <p> </p> <p>Education:</p> <p> </p> <p> Bachelor s degree in Business Administration, Customer Service, or related field</p> <p> </p> <p>Experience:</p> <p> </p> <p> 2 to 4 years of experience in customer service or complaints handling</p> <p> </p> <p> <strong>Special Skills &amp; Knowledge:</strong> </p> <p> </p> <p> Basic understanding of complaint and feedback processes</p> <p> </p> <p> Familiarity with online forms, CRM, or case-tracking tools</p> <p> </p> <p> Clear communication and basic data entry skills</p> <p> </p> <p> Attention to detail and follow-up capability</p> <p> </p> <p> Willingness to support quality improvement</p> <p> </p> <p>ADDITIONAL QUALIFICATION /CERTIFICATION REQUIRED</p> <p> </p> <p> NA</p> <p> </p> <p>HEALTH, SAFETY AND ENVIRONMENT</p> <p> </p> <p> This position follows all the HSE procedures as set by the company</p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Drilling Product Engineer is responsible for assisting the PSD team to deliver safe, efficient, and reliable product and service delivery for our customers. The WEC Drilling Product Engineer develops and delivers optimized technical job designs for the area of responsibility. This person identifies opportunities for continuous improvement of service delivery and formally communicate findings, and supports the Business Line(s) in risk management and apply lessons learned to improve job design. The WEC Drilling Product Engineer provides real-time support to PSD operations as required, and is responsible for the COSD (i.e. resource consumption). Develop technical job designs as required for the Business Line(s). Identify areas where new and cost-effective techniques can be applied. Explore opportunities for value-added products and services. Provide technical support throughout the service delivery process. Understand and communicate value of technology and interpretations. Consult with relevant subject matter experts as required to optimize the technical design. Support the OU PSD and/or PSD Manager in the execution phase with design changes as required due to changes in job dimensions, resource availability, service quality incidents, etc. Assist in incident response, recovery, and incident investigation. Support multiple Business Line(s) operations in a collaborative optimized job design. Assist sales and commercial team in evaluating technical viability and tenders. Analyze job execution vs. design and formally capture design improvements and optimization opportunities (lessons learned and best practices).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Engineering or Geoscience.</li><li>Strong technical competency in Drilling Downhole Products such (Bits, Jars, Reamers, Stabilizers...etc)</li><li>Strong technical competency in BHA design.</li><li>Minimum of 5 years of experience in similar roles.</li></ul><p></p></section>

<p>The Assistant Manager Application Support ensures the availability, stability, performance, and continuous support of the Bank's business applications by providing technical and functional support, managing production incidents, and maintaining service continuity. He/She monitors production systems, resolves application issues, supports business users, coordinates system changes and releases, and collaborates with internal teams and vendors to ensure applications operate efficiently and in accordance with agreed service levels. The Assistant Manager Application Support drives continuous service improvement by proactively identifying risks, enhancing application reliability, and ensuring compliance with the Bank's technology standards, governance frameworks, and operational requirements.</p><p><b><br></b></p><p><b>Key Accountabilities:</b></p><ul><li>Monitors the availability, performance, and health of the Bank's business applications to ensure service continuity and optimal system performance.</li><li>Provides Level 1 and Level 2 application support by diagnosing, troubleshooting, and resolving production incidents and technical issues within agreed service level agreements (SLAs).</li><li>Investigates application incidents, performs root cause analysis, and implements corrective and preventive actions to minimize service disruptions.</li><li>Performs routine health checks, preventive maintenance, and system monitoring activities to proactively identify and address potential issues.</li><li>Supports business users by resolving application-related queries, service requests, and technical issues while ensuring a high level of customer service.</li><li>Manages application configurations, user access, and system settings in accordance with approved policies, procedures, and security requirements.</li><li>Collaborates with Technology teams, vendors, and third-party service providers to resolve complex technical issues and improve application stability.</li><li>Coordinates with Infrastructure, Database, Network, Information Security, and other Technology teams to support integrated service delivery and issue resolution.</li><li>Supports application deployments, system upgrades, patches, and production releases while ensuring successful implementation and minimal business disruption.</li><li>Participates in system testing, user acceptance testing (UAT), validation activities, and post-implementation monitoring to ensure successful production deployments.</li><li>Works closely with the Service Management team to manage incidents, problem records, change requests, and production releases while ensuring timely resolution and proper documentation.</li><li>Maintains accurate documentation of application configurations, support procedures, known errors, resolutions, and operational knowledge.</li><li>Monitors recurring issues and service trends, recommending continuous improvements to enhance application reliability, availability, and operational efficiency.</li><li>Ensures compliance with the Bank's technology policies, information security standards, regulatory requirements, and operational procedures.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related discipline.</li><li>Minimum 5 years of experience in application support, production support, or technology operations within the banking or financial services sector.</li><li>Experience supporting business-critical applications in a production environment.</li><li>Strong knowledge of incident, problem, change, and release management processes.</li><li>Experience working with business users, technology teams, vendors, and third-party service providers.</li><li>Experience supporting production releases, system upgrades, patch deployments, and post-implementation activities.</li><li>Familiarity with IT Service Management (ITSM) tools such as Jira, ManageEngine, or similar platforms.</li><li>Knowledge of banking applications, system integrations, and production support best practices is preferred.</li></ul><p>Applications will be accepted until 12-Aug-2026 at 2:00 P.M Submissions received after this date and time will not be considered</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Expert - Product Development leads in providing proof of concept of proposed product development and optimization projects. It also spearheads assessment of technical aspects of the project, in line with the stage-gate innovation process. And contributes to various technical areas in Marketing organization such as in product value proposition, customer complaints investigation, product benchmarking, raw material and additives evaluation. The position will act in accordance with the Group s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines and international standards, supported by an IT Technology platform, HSE standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p><p>Main tasks and responsibilities</p><ul><li>Develop and justify product development projects and initiatives supporting the strategic direction.</li><li>Lead improvement of existing products in response to benchmarking with competitors or for additives cost optimization.</li><li>Monitor product development projects from laboratory/pilot to plant trials and customer trials, with view of proposing further improvements as needed.</li><li>Liaise with Product Owners and ADTS Specialists to investigate root cause of customer complaints on product performance or quality.</li><li>Support Product Management in assessment and development of a supplier base for new raw materials and additives and solving supplier issues around current products.</li><li>Prepare and deliver technical presentations at meetings or conferences, as needed.</li><li>Actively participate in technical organizations and professional associations related to polymers.</li><li>Technical support to Intellectual Property Rights to file the product-related patents.</li><li>Provides technical support and documentation to customers to strengthen OQ Marketing position in the market and build a strong customer relationship.</li><li>Support internal product and applications training to increase the technical knowledge of OQ sales channels.</li><li>Develops product improvement concepts and support the production of value selling tools</li></ul><p>Key interactions</p><ul><li>Internal: Product Owners, Market Development, Application Development &amp;Technical Service, Specialist Innovation, Operation, Process, Quality Control, Finance and Strategy, Stewardship, Sales Managers.</li><li>External: Consultants, Customers, Additives vendors, Technology Licensors, Lab equipment vendors</li></ul><p>Notable Working Conditions.</p><ul><li>40% Lab environment, 60% Office environment, intensive computer screen use</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education requirements: Minimum qualification is Bachelor of Science in Chemistry, Chemical Engineering, or other engineering or related fields. Language requirements: English fluent is minimum requirement, local language depending on position location</p><p>Background and experience</p><ul><li>8-10 years of relevant industry experience.</li><li>Professional experience across R&amp;D, market development, technical service, and application development functions</li><li>Advanced expertise in product design, material characterization, and competitive benchmarking</li><li>Practical experience with stage gate innovation and product commercialization processes</li><li>Strong knowledge of PE and PP applications and associated testing standards</li><li>Extensive hands on experience in polyolefins laboratories, including compounding and polymer processing equipment</li><li>Proficient in analytical, mechanical, optical, thermal, and rheological testing techniques</li><li>Solid understanding of product value pillars and performance drivers in end use applications</li></ul><p>Competencies and skills</p><p>Soft Skills</p><ul><li>Excellent planning and organizational skills</li><li>Strong attention to detail with numerical and analytical strength</li><li>Advanced analytical thinking and problem solving abilities</li><li>Experience in data analysis, forecasting, and technical report writing</li></ul><p>Technical Skills</p><ul><li>Advanced proficiency in Microsoft Office, including professional presentations</li><li>Solid understanding of business operations, costing, and budget management</li></ul><p></p></section>

<p>Al Ghafa is seeking a motivated Junior IT &amp; Automation Associate to support the company's digital transformation initiatives. The role is ideal for an early-career professional who is passionate about technology, eager to learn, and committed to developing practical automation and IT solutions that improve productivity and operational efficiency.</p><p><b><br></b></p><p><b>Tasks and Responsibilities:</b></p><ul><li>Execute the company's strategic IT vision for automation across all departments and sectors, leveraging RPA bots, AI tools, and modern platforms to streamline tasks and improve efficiency.</li><li>Design and implement a secure, user-friendly customer-facing portal that supports document uploads, real-time tracking of service requests, and dashboard visualizations.</li><li>Develop backend systems, including databases and OCR engines, to extract structured data from scanned documents and other inputs as required for automated processing.</li><li>Build or integrate automation bots (e.g., Selenium, Power Automate, UiPath) to perform tasks such as filling out and submitting forms, uploading documents, and completing payments on government portals or other internal/external platforms.</li><li>Automate invoice processing and data entry workflows using AI-powered OCR tools to eliminate manual data entry and improve accuracy in financial operations.</li><li>Develop and deploy AI-based tools and API-driven automations for HR tasks, including overtime tracking, attendance logging, and other administrative functions.</li><li>Integrate UniFi infrastructure (e.g., UDM, NAS, user access tracking) with Microsoft services (e.g., Power BI, Entra ID sync) to create a seamless and scalable digital environment for both employees and customers.</li><li>Document all systems, processes, and configurations, and conduct knowledge transfer sessions to ensure a smooth handover and long-term sustainability of implemented solutions.</li><li>Participate in internal training and mentoring sessions to expand technical skills and industry knowledge.</li><li>Contribute ideas and solutions to enhance efficiency, user experience, and system performance.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><b>Qualifications and Experience:</b></p><ul><li>Experience: 2-4 years</li><li>Bachelor's degree in computer science, Information Technology, Software Engineering, or related field.</li><li>Basic understanding of one or more of the following: Microsoft Power Platform (Power Automate, Power Apps, Power BI) Python or JavaScript programming Cloud or AI services (Azure, Google Cloud, or similar)</li><li>Eagerness to learn, explore new technologies, and develop practical IT solutions.</li><li>Strong problem-solving skills, attention to detail, and ability to work collaboratively.</li><li>Positive attitude, adaptability, and a passion for continuous learning.</li></ul><p>Note: We thank all applicants for their interest, however only those candidates who are shortlisted will be contacted</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide Operational Support at OQEP, Operated Assets Operations Support, under TL Operation Support scope s by delivering of a best practice operational strategies and results; in order to ensure safe and efficient operations at the site.</p><p>The position will act in accordance with the OQEP s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, QHSE &amp; Energy Management System requirements standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p><h2>Main tasks and responsibilities</h2><h3>Common for All Levels</h3><p>Provide operational and technical engineering support across upstream surface facilities and associated systems, including on plot and off plot installations, during execution, commissioning, start up, and steady state operations.</p><p>Support troubleshooting, technical assessments, and operational problem solving to ensure safe and efficient plant and field operations.</p><p>Deliver assigned engineering and operational support tasks, including technical backup for hardware, process systems, utilities, and associated applications.</p><p>Support pre commissioning, commissioning, start up, and readiness activities for projects, brownfield modifications, and operational improvements.</p><p>Interface with Operations, Maintenance, Projects, HSE, Supply Chain and other Functions to support technical resolution of operational and execution issues.</p><p>Support procurement and supply activities from a technical standpoint, including resolving operational and technical clarification matters.</p><p>Monitor and support readiness to operate activities to ensure assets meet safety, operability, and reliability requirements.</p><p>Participate in operational reviews, audits, studies, and assurance activities (e.g. ORA, PSSR), as required by project or asset lifecycle stage.</p><p>Ensure compliance with company engineering standards, operating philosophies, applicable regulations, and best industry practices.</p><h3>Engineer Operation Support</h3><p>Execute assigned engineering and operational support tasks under supervision.</p><p>Apply approved engineering procedures, standards, and work practices during execution and operations.</p><p>Support commissioning, start up, and operational activities as part of a multi disciplinary team.</p><p>Contribute to studies, reviews, and troubleshooting activities under guidance.</p><h3>Senior Engineer Operation Support</h3><p>Independently handle multiple operational support and execution scopes across on plot and off plot facilities.</p><p>Provide technical guidance and mentoring to junior engineers and trainees.</p><p>Apply hands on experience in upstream surface facilities, including major process units and associated rotating and static equipment.</p><p>Act as discipline or process lead in technical reviews and studies (e.g. design reviews, HAZOP, RCAs, MOCs).</p><p>Lead technical input for brownfield modifications, operational improvements, and energy efficiency initiatives.</p><p>Manage technical aspects of procurement, bid evaluation, and vendor document reviews.</p><h3>Lead Engineer Operation Support</h3><p>Act as technical authority for operational support across on plot and off plot upstream facilities.</p><p>Provide strategic technical direction and ensure consistent application of engineering principles across assets and teams.</p><p>Lead and coordinate engineering and operational support teams during execution, commissioning, and readiness phases.</p><p>Serve as focal point for ORA, PSSR, commissioning governance, and operational readiness assurance.</p><p>Own technical risk evaluation, readiness endorsement, and final technical recommendations to management and stakeholders.</p><p>Support capability development, succession planning, and continuous improvement within Operation Support.</p><h2>Key interactions</h2><p>Internal: Operated Assets functions.</p><p>External: Contractors, Vendors &amp; Suppliers Notable Working Conditions. Field Operations and office environment, Moderate to intensive computer screen use.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Background</h2><p>5+ years of relevant experience</p><p>Adaptable and motivated engineering professional who thrives in complex operational and project environments.</p><p>Experience in engineering design support and troubleshooting within upstream surface facilities.</p><p>Exposure to project lifecycle activities including planning, installation, commissioning, start up, and operational support.</p><p>Demonstrates sound technical judgment with knowledge of engineering standards, material specifications, and applicable international codes.</p><p>Working knowledge of Quality Assurance, Quality Control, and HSE requirements.</p><p>Ability to interpret Process diagrams (PFDs, P&amp;IDs), engineering drawings, and OEM manuals.</p><h2>Soft Skills</h2><p>Excellent interpersonal skills with strong multi cultural awareness and sensitivity.</p><p>Ability to build effective working relationships with internal teams and contractors, with a strong focus on collaboration.</p><p>Ability to manage multiple priorities in a dynamic, time critical operational environment.</p><p>Analytical and fact based approach to problem solving and decision making.</p><p>Strong troubleshooting mindset and result oriented attitude.</p><h2>Technical Skills</h2><p>Computer literate with working knowledge of standard office and engineering applications (e.g. MS Office).</p><p>Sound technical judgment with practical understanding of upstream Oil &amp; Gas engineering disciplines.</p><p>Knowledge of resource coordination, interface management, and basic contract administration.</p><p>Experience in Root Cause Analysis (RCA) and structured problem solving techniques.</p><p>Ability to read and interpret engineering drawings, specifications, and vendor documentation.</p><p>Basic understanding of project execution and project management principles.</p><p>Ability to support the development, review, and modification of technical and operational procedures.</p><p>Capability to provide technical support, troubleshooting, backup, and operational assistance as required.</p><p></p></section>