Telesales Jobs in Oman
617 Jobs Found
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion!</p>
<p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist® because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions, and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable, and impactful experiences for your customers, for your colleagues, and for the planet.</p>
<p>Hospitality is a work of heart.</p>
<p>Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p>Coordinating purchasing for the kitchen and stewarding departments with the finance team as per the hotel procedures.</p>
<p>Conduct interviews for candidates in the department in conjunction with Human Resources and prepare job descriptions.</p>
<p>Daily monitoring of the food cost to ensure monthly targets are achieved without undermining the agreed product quality.</p>
<p>Adhere to and monitor departmental operating expenses as per departmental budget and forecast.</p>
<p>Review and monitor departmental work schedules, oversee that departmental payroll is in line with budgets.</p>
<p>Assist the Food & Beverage Manager with the preparation and conversion of department promotions calendar.</p>
<p>Coordinate together with Food & Beverage Operations with changing programmes and promotions according to seasonality.</p>
<p>In conjunction with the Food & Beverage Manager, coordinate with Sales and Marketing so that all Food and Beverage marketing collateral is prepared in advance.</p>
<p>Ensure that staff scheduling is done effectively and in line with business demands and posted seven (7) days in advance.</p>
<p>Ensure all menus are accurately costed, have standard recipes and presentation photos.</p>
<p>All new menu items to include service staff education and tasting.</p>
<p>Full compliance with local municipality HACCP standards and certification.</p>
<p>In conjunction with the Food & Beverage Manager, look at new potential revenue streams including outside catering opportunities.</p>
<h4>Operations:</h4>
<p>Train and develop the kitchen and stewarding team in the departmental operating standards.</p>
<p>Ensure all kitchen team members are aware of the a.l.c housekeeping & handyman services available to guests and are skilled in upselling them as a preferred supplier.</p>
<p>Maintain a consistent focus on improving the overall flow of the kitchen operations, seeking ways to maximize and improve the operation through productivity management and energy savings programs.</p>
<p>Lead and support employees in the achievement of financial, operational, and service delivery targets via effective organizational policy and procedural development and appropriate employee training activities.</p>
<p>Foster a winning, solution-oriented work environment, motivating and engaging employees to continuously deliver the best possible service and to provide feedback and suggestions.</p>
<p>Lead daily departmental briefings and monthly employee meetings.</p>
<p>Have a complete understanding of and adhere to Mövenpick Hotels & Resorts policy relating to fire, hygiene, health, and safety.</p>
<p>Drive the performance of the kitchen and stewarding team members, including completion of performance appraisals, coaching, counselling, and performance management in conjunction with Human Resources.</p>
<p>Ensure the team works within the department with a sales-focused attitude and the team is aware of sales opportunities within the hotel which will assist with the maximization of revenue.</p>
<p>Ensure all team members are aware of all F&B revenue targets as well as food cost targets, and are kept informed of performance results.</p>
<p>Ensure guests are communicated with and assisted in an efficient, warm, and professional manner by all team members.</p>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In 1-2 sentences, introduce the team, property, or office environment in a way that reflects the culture.</p>
<p><em>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</em></p></p><p></p>
<p><h4>Company Overview</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration, and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the Role</h4>
<p>The IKEA Food Representative is tasked with supporting IKEA FOOD by driving sales through effective merchandising and selling skills with a focus on delivering exceptional customer service. This role also involves operating a cash register, maintaining clean checkout areas, and following all standard operating procedures for cash handling to ensure accurate transactions. By being attentive and responsive to customer needs, the representative helps ensure IKEA remains a top home furnishing store in the market.</p>
<h4>What You Will Do</h4>
<ul>
<li>Contribute to the IFB activities in the store commercial calendar.</li>
<li>Ensure all IFB articles are merchandised and presented according to IKEA standards and properly labelled and priced.</li>
<li>Understand and use different selling tools to boost the average transaction and items per transaction.</li>
<li>Compute and record transactions ensuring 100% accuracy for all register transactions.</li>
<li>Ensure safe cash handling and accurately process sales using available tools.</li>
<li>Follow SOPs for cash handling, counting, and recording the float before and after trading.</li>
<li>Ensure customer payments are processed quickly and accurately.</li>
<li>Ensure that IFB units are ready before the store opens.</li>
<li>Participate in monthly stock takes and facilitate inventory control.</li>
<li>Adhere to guidelines on IFB operation and ensure operational checklists are followed.</li>
<li>Provide a positive shopping experience through high customer service standards and area cleanliness.</li>
<li>Maintain personal hygiene in compliance with guidelines.</li>
<li>Engage with customers daily to get feedback and understand their needs.</li>
<li>Maintain clean and orderly checkout areas.</li>
<li>Report any incidents or complaints to the line manager.</li>
<li>Work with the chef to increase knowledge in production.</li>
<li>Lead by example and act as an ambassador for the IKEA store.</li>
<li>Attend and participate in required training sessions.</li>
<li>Stay updated on national legislation regarding food safety.</li>
<li>Meet and serve IKEA guests with empathy and care, aligned with IKEA values.</li>
</ul>
<h4>Required Skills to Be Successful</h4>
<ul>
<li>Strategic planning and analytical skills</li>
<li>Effective communication skills</li>
<li>Problem solving skills</li>
<li>Fluency in English and local language</li>
</ul>
<h4>What Qualifies You for the Role</h4>
<ul>
<li>High school or trade school graduate</li>
<li>3 to 5 years of experience in a similar role</li>
<li>Strong strategic planning and analytical skills</li>
<li>Effective communication and problem-solving skills</li>
<li>Minimum of 2 years of experience in a service environment, ideally in sales or hospitality</li>
<li>Interest and knowledge in retail, culinary, or food service industry</li>
<li>Strong customer focus and ability to work in a high-volume, fast-paced environment</li>
<li>Fluency in English and local language, with basic awareness of food safety</li>
</ul>
<h4>Additional Information</h4>
<p>We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.</p>
<p>Before you click “apply”: please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global talent acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our values of respect, integrity, collaboration, and excellence.</p>
<p>As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</p></p><p></p>
<p><h4>Company Overview</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration, and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the Role</h4>
<p>The IKEA Food Representative is tasked with supporting IKEA FOOD by driving sales through effective merchandising and selling skills with a focus on delivering exceptional customer service. This role also involves operating a cash register, maintaining clean checkout areas, and following all standard operating procedures for cash handling to ensure accurate transactions. By being attentive and responsive to customer needs, the representative helps ensure IKEA remains a top home furnishing store in the market.</p>
<h4>What You Will Do</h4>
<ul>
<li>Contribute to the IFB activities in the store commercial calendar.</li>
<li>Ensure all IFB articles are merchandised and presented according to IKEA standards and properly labelled and priced.</li>
<li>Understand and use different selling tools to boost the average transaction and items per transaction.</li>
<li>Compute and record transactions ensuring 100% accuracy for all register transactions.</li>
<li>Ensure safe cash handling and accurately process sales using available tools.</li>
<li>Follow SOPs for cash handling, counting, and recording the float before and after trading.</li>
<li>Ensure customer payments are processed quickly and accurately.</li>
<li>Ensure that IFB units are ready before the store opens.</li>
<li>Participate in monthly stock takes and facilitate inventory control.</li>
<li>Adhere to guidelines on IFB operation and ensure operational checklists are followed.</li>
<li>Provide a positive shopping experience through high customer service standards and area cleanliness.</li>
<li>Maintain personal hygiene in compliance with guidelines.</li>
<li>Engage with customers daily to get feedback and understand their needs.</li>
<li>Maintain clean and orderly checkout areas.</li>
<li>Report any incidents or complaints to the line manager.</li>
<li>Work with the chef to increase knowledge in production.</li>
<li>Lead by example and act as an ambassador for the IKEA store.</li>
<li>Attend and participate in required training sessions.</li>
<li>Stay updated on national legislation regarding food safety.</li>
<li>Meet and serve IKEA guests with empathy and care, aligned with IKEA values.</li>
</ul>
<h4>Required Skills to Be Successful</h4>
<ul>
<li>Strategic planning and analytical skills</li>
<li>Effective communication skills</li>
<li>Problem solving skills</li>
<li>Fluency in English and local language</li>
</ul>
<h4>What Qualifies You for the Role</h4>
<ul>
<li>High school or trade school graduate</li>
<li>3 to 5 years of experience in a similar role</li>
<li>Strong strategic planning and analytical skills</li>
<li>Effective communication and problem-solving skills</li>
<li>Minimum of 2 years of experience in a service environment, ideally in sales or hospitality</li>
<li>Interest and knowledge in retail, culinary, or food service industry</li>
<li>Strong customer focus and ability to work in a high-volume, fast-paced environment</li>
<li>Fluency in English and local language, with basic awareness of food safety</li>
</ul>
<h4>Additional Information</h4>
<p>We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.</p>
<p>Before you click “apply”: please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global talent acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our values of respect, integrity, collaboration, and excellence.</p>
<p>As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</p></p><p></p>
<p>Maximize tenancy rental at all of OOMCO Real Estate & Commercial building by developing and approaching potential business proposal in order to fill all the vacant lots/premise at designated service station and increase SFS income</p><p>Increase F&B (QSR) and Media Assets business offerings by developing potential business proposal in order to enhance offerings at service station and increase SFS income</p><p>Increase service station offerings in Services i.e. car wash, laundry, courier service, bill payment, telco business, insurance, bank services and other business offerings by developing potential business proposal in order to enhance offerings at service station and increase SFS income</p><p>Analyse and develop business package i.e. total space to be offered, rental rate per square meter, percentage fees and tenancy terms for proposal to management in order to maximize return per square meter thus generating higher revenue to SFS business</p><p>Develop and execute expansion plan by collaborating with Network Development, Sales & Operations Department, Strategy, Procurement and Engineering to ensure expansion / project run as per plan to meet business objective</p><p>Develop and maintain database to facilitate analysis and recommendation of suitable and right location for offerings in line with SFS business objectives</p><p>Manage the collaboration with all the business partner and establish Terms and Conditions (T&C) in order the business meeting the compliances of operational excellence of the business</p><p>Plan and execute the marketing plan & promotion with the business partner for the whole entire network and ensure smooth implementation in order to achieve the business objective</p><p>Work closely with Marketing Department as per Yearly Marketing Plan</p><p>Prepare monthly comprehensive Financial Business Report and analyse & collate sales figures in order to monitor and ensuring the profitability for the business</p><p>Prepare business budget and plans and monitor financial performance versus the budget to ensure the business within available resources and allocated funds</p><p>Manage and maintain the collection by performing close monitoring to ensure income is collected from business on time thus minimizing any financial exposure/risk to the company</p><p>Monitor new and existing contract / agreements by working closely with Legal Department and update clauses as per industry practice and current scenario requirements in order to protect OOMCO business interest</p><p>Obtain and accordance as per Legal and Statutory obligation i.e. licenses, approval, etc</p><p>Ensure compliance to all relevant health, safety, environment and quality management procedures and control across the department and organization to ensure legislative compliance, employees safety as well as delivering high quality service</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum Qualification Bachelor in Marketing, Business Administration, Management or equivalent</p><p>Years of experience Minimum of 8 years experience in Retail Chain Network, Real Estate or any Services Industry</p><p>Knowledge Skills Problem solving skills. Analytical Skills Communication skills Computer skills Negotiating and influencing skills Mutual Support Financial Skills</p><p>Nationality Type OMANI</p>
<p>JOB SUMMARY Assists the Director of Security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and Standard Operating Procedures.</p><p>CORE WORK ACTIVITIES</p><p>Managing Security Operations</p><p>Assists in the development and implementation of emergency procedures. Recommends follow-up action for security breaches. Conducts investigation of all losses of property assets and refers to proper management for disposition. Deploys security staff to effectively monitor and protect property assets. Complies with all Corporate Security safety and security management guidelines and procedures. Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service. Conducts periodic patrols of entire property and parking areas. Recognizes success across areas of responsibility. Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Identifies and makes recommendations for minimizing physical hazards and unsafe work practices. Implements action plans to monitor and control risk. Keeps abreast of local criminal activity as it may impact property. Maintains required reports and documentation regarding patrols of property and parking areas. Inspects all security equipment and ensures it is fully functioning. Provides means for obtaining necessary medical attention on a timely basis. Conducts hourly employee performance appraisals according to Standard Operating Procedures. Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Completes disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Maintains first aid and CPR certifications required for Security officers. Implements local authority requirement for security and safety.</p><p>Leading Security Teams</p><p>Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers. Celebrates successes by publicly recognizing the contributions of team members. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Encourages and builds mutual trust, respect, and cooperation among team members. Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. Serves as a role model to demonstrate appropriate behaviors.</p><p>Providing and Ensuring Exceptional Customer Service</p><p>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Meets quality standards and customer expectations on a daily basis. Provides services that are above and beyond for customer satisfaction and retention.</p><p>Conducting Human Resources Activities</p><p>Assists in minimizing cost of accident claims through aggressive claims management. Brings issues to the attention of Human Resources as necessary. Strives to improve service performance. Administers property policies fairly and consistently.</p><p>Additional Responsibilities</p><p>Analyzes information and evaluates results to choose the best solution and solve problems. Develops and maintains a working relationship with local law enforcement authorities. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Provides guidance in setting health and safety policies and standards. Coordinates with Event Sales for VIP escort and media control for large events.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 3 years experience in the security/loss prevention or related professional area. OR 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.</p>
<p>We are looking for a proactive and customer-focused Technical Account Manager to own our customer relationships in Oman. This role is a blend of on-the-ground accountmanagement, business development, and technical presales — the ideal candidate will visit customer offices regularly, build strong relationships, generate new business opportunities,and present our products and emerging technologies. When not onsite, the person will collaborate remotely with the wider team on assigned tasks, proposals, and documentation.</p><p>Key Responsibilities</p><ul><li>Manage and grow relationships with customers in Oman through regular onsite visits and meetings.</li><li>Proactively identify and generate new business leads within the Omani market.</li><li>Visit and meet customers at their offices to understand requirements and present solutions.</li><li>Handle new customer requirements professionally, from initial discussion through to proposal.</li><li>Present the company's products, profile, and capabilities clearly and confidently to customers.</li><li>Stay current on new technologies — including Agentic AI and Machine Learning —and communicate their value to customers.</li><li>Prepare high-quality documentation, including proposals, presentations, and RFP analysis/responses.</li><li>Work remotely with the internal team on assigned tasks and projects when not visiting clients.</li><li>Continuously self-learn and upskill on products, technologies, and industry trends.</li></ul><p>Required Skills & Competencies</p><ul><li>Customer Management: Strong ability to manage onsite customer relationships professionally, handle new requirements, and drive lead generation.</li><li>Product & Technology Knowledge: Ability to learn and confidently present the company's products, profile, and services.</li><li>Emerging Tech Aptitude: Willingness and ability to learn new technologies such as Agentic AI and Machine Learning.</li><li>Remote Collaboration: Comfortable working independently and remotely on assigned tasks between customer visits.</li><li>Documentation & Proposal Writing: Strong writing skills — able to draft proposals, analyze RFPs, and produce clear, professional documentation.</li><li>Self-Development: A self-starter who actively pursues self-learning and exploration to grow professionally.</li><li>Communication: Excellent verbal and written communication and presentation skills.</li></ul><p>Qualifications</p><ul><li>Bachelor's degree in IT, Engineering, or a related field.</li><li>Fresh graduates are welcome to apply.</li><li>Prior experience in customer-facing, account management, business development, or technical sales roles is a plus.</li><li>Based in Oman; valid driver's license and willingness to travel to customer sites.</li><li>Fluency in Arabic and English preferred.</li></ul>
<p>• Obtain all reports, checks, vouchers, folios, receipts, paid-outs, etc. from Front Office, outlets and Night Auditor.</p><p>• Print the Daily Revenue Report and verify all incomes received with the supporting documents.</p><p>• Verify all paid-outs and allowances with the supporting documentation and ensure that proper approvals have been obtained.</p><p>• Do a number tally to ensure that there are no missing outlet checks, receipts, paid-outs and other vouchers.</p><p>• To audit charges to City Ledger and credit card companies before forwarding them to the Accounts Receivable section.</p><p>• To audit daily Rooms, Food and Beverage revenue summaries and their supporting transaction reports of the Night Audit Process.</p><p>• To audit and do spot check of revenues from telephone, telex and facsimile, and verify against actual billing.</p><p>• To audit revenues from Other Operated Departments such as Gift Shop, Laundry and Business Centre for completeness.</p><p>• To ensure that all of the day’s Banquet revenue has been recorded.</p><p>• To audit the daily General Cashier’s Report against recorded cash movements.</p><p>• To verify that the computerized Daily Report reflects completely all of the day’s transactions.</p><p>• To review paid-outs and allowance vouchers for reasonableness, proper approval and supporting documentation.</p><p>• To verify supports for complimentary and house use rooms and for rooms charged at rates varying from the rack potential.</p><p>• To spot check the accuracy of “regular” and “contractual” room rates in the system.</p><p>• To review all house use and entertainment checks for propriety and ensure that they are signed and authorized.</p><p>• To audit all Food and Beverage outlet checks on the “Rebates and Corrections” for explanation and approval by Outlet Managers (or delegated personnel), and by the Chef in instances of cancelled captain’s/automatic kitchen orders.</p><p>• To audit the “List of Voided Restaurant checks” for proper approvals and explanations.</p><p>• To check the sequential use of Food and Beverage checks, foreign exchange vouchers, official receipts and to investigate any missing or irregular forms.</p><p>• To review guest ledger balances daily and research questionable movements.</p><p>• To investigate late charges and skippers. All details should be forwarded to the Credit Manager for further action.</p><p>• To carry out surprise checks of outside laundry service.</p><p>• To carry out surprise cash counts of cashier’s floats.</p><p>• To carry out surprise foreign currency counts.</p><p><br></p><p><b>ADMINISTRATIVE RESPONSIBILITIES</b></p><p><br></p><p>• To maintain organized files of all pertinent audit records.</p><p>• To provide courteous and professional service at all times and maintain good working relationships with all colleagues.</p><p>• To be fully aware of the hotel’s policies and procedures and to adhere to them.</p><p>• To have a complete understanding of the hotel’s policy relating to fire, safety and health.</p><p>• To have a complete understanding of the hotel’s employee handbook and adhere to the regulations contained therein.</p><p>• To carry out any other reasonable duties and responsibilities as assigned.</p><p><br></p><p><b>TECHNICAL RESPONSIBILITIES</b></p><p><br></p><p>• To monitor the organized execution of the night audit programmer by the night auditors</p><p><br></p><p><b>COMMERCIAL RESPONSIBILITIES</b></p><p><br></p><p>• Communicates effectively with guest, clients, business partners and staff.</p><p>• To be a good sales person to promote hotel’s image and businesses.</p><p>• Participates community projects or activities in order to promoting the hotel’s image and cooperation to improve community relationship.</p><p><br></p><p><b>HUMAN RESOURCES RESPONSIBILITIES:</b></p><p><br></p><p>• Establishes and maintains good relations with other staff within the department and between other departments provides assistant to co-staff within the department and amongst other department in performing task to foster team work and success of the hotel.</p><p><br></p><p><b>RELATIONSHIP</b></p><p><br></p><p>• Reports to the Chief Accountant and Director of Finance on various issues.</p><p><br></p><p><b>OTHERS</b></p><p><br></p><p>• Continuous learning through own IDP.</p><p>• Any other duties as may be assigned by the superior.</p><p><br></p><p><b>ACCOUNTABILITIES</b></p><p><br></p><p>• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.</p><p><br></p><p><b>COMPANY’S CULTURE</b></p><p><br></p><p>• Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”</p><p><br></p><p><b>CONFIDENTIALITY</b></p><p><br></p><p>• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Minimum education of Bachelor degree in Accounting Minimum of 3-4 years in accounting management experience in a similar capacity. Hands-on experience in Night Auditing is highly regarded Knowledgeable in Front Office, F&B cashiering procedures. Have good communication skills in written and spoken English</p>
<p> <strong>Role Objective</strong> </p>
<p> To drive business growth for AIS Chemistry and Microbiology laboratory services by developing customer relationships, identifying new business opportunities, and exploring commercially viable testing parameters and services in coordination with the laboratory teams.</p>
<p> <strong>Duties and Responsibilities</strong> </p>
<p> . Business Development and Revenue Growth </p>
<p> Support the Business Development Manager in implementing business development plans for Chemistry and Microbiology laboratory services. </p>
<p> Identify, pursue, and develop new business opportunities across existing and potential customer segments. </p>
<p> Promote the full range of AIS Chemistry and Microbiology laboratory services to customers and prospective clients. </p>
<p> Identify opportunities to increase business from existing customers through additional testing requirements, parameters, and recurring testing programs. </p>
<p> Develop new customer relationships through customer visits, meetings, networking, referrals, and market engagement. </p>
<p> Follow up on business leads, quotations, proposals, and customer inquiries through to commercial closure. </p>
<p> Contribute toward the achievement of assigned laboratory revenue, sales, customer acquisition, and business growth targets. </p>
<p> Maintain an active pipeline of business opportunities and regularly report progress to the Business Development Manager. </p>
<p> New Parameters and Service Development </p>
<p> Identify potential new testing parameters and laboratory services based on market demand, customer requirements, regulatory developments, and emerging industry needs. </p>
<p> Engage with existing and prospective customers to understand new or changing testing requirements. </p>
<p> Assess the commercial potential of proposed new parameters, including expected demand, potential customers, business volume, and market opportunity. </p>
<p> Coordinate with the Chemistry and Microbiology Lab Leads to evaluate the technical feasibility of proposed parameters and services. </p>
<p> Prepare or contribute to business cases and recommendations for introducing new laboratory parameters and services. </p>
<p> Support the commercial introduction and promotion of newly approved testing capabilities. </p>
<p> for timely resolution. </p>
<p> Coordinate customer complaints and service concerns with the relevant laboratory and operational teams. </p>
<p> Identify customers at risk of reducing or discontinuing business and recommend appropriate retention actions. </p>
<p> Gather customer feedback and communicate relevant improvement opportunities internally. </p>
<p> Monitor customer demand and market response to newly introduced services and identify further growth opportunities. </p>
<p> C. Customer Relationship and Customer Service </p>
<p> Act as a key commercial contact for customers using AIS Chemistry and Microbiology laboratory services. </p>
<p> Build and maintain strong, professional, and long-term relationships with existing and prospective customers. </p>
<p> Understand customer businesses, testing requirements, service expectations, and future needs. </p>
<p> Provide customers with accurate information regarding available laboratory services, testing parameters, sample requirements, turnaround times, and commercial terms, in coordination with the relevant teams. </p>
<p> Proactively follow up with customers to ensure satisfaction and identify opportunities for additional business. </p>
<p> Respond promptly and professionally to customer inquiries and coordinate internally </p>
<p> Market Intelligence and Business Opportunity Analysis </p>
<p> Monitor market trends, regulatory developments, customer requirements, and developments within the laboratory-testing sector. </p>
<p> Gather information on competitor services, testing capabilities, pricing trends, turnaround times, and market positioning. </p>
<p> Identify gaps between AIS's existing laboratory services and market requirements. </p>
<p> Identify promising customer segments, industries, testing requirements, and market opportunities for future development. </p>
<p> Recommend potential areas of business expansion to the Business Development Manager. </p>
<p> Provide market and customer intelligence to support laboratory development and business-planning decisions. </p>
<p> Commercial Proposals and Opportunity Management </p>
<p> Internal Coordination </p>
<p> Work closely with the Business Development Manager, Chemistry Lab Lead, Microbiology Lab Lead, Business Operations, Quality, Finance, and other relevant functions. </p>
<p> Coordinate customer requirements with laboratory and operational teams to support effective service delivery. </p>
<p> Communicate major customer requirements, anticipated sample volumes, new opportunities, and business priorities to relevant internal stakeholders. </p>
<p> Participate in customer, commercial, laboratory, and business-planning meetings as required. </p>
<p> Provide laboratory teams with customer and market feedback that may support service improvement and development of new capabilities. </p>
<p> Escalate significant customer, commercial, or business risks to the Business Development Manager. </p>
<p> Business Performance and Reporting </p>
<p> Maintain updated records of business-development activities, customer visits, opportunities, quotations, and conversions. </p>
<p> Prepare periodic reports on pipeline status, customer activities, new business opportunities, proposed parameters, and market developments. </p>
<p> Monitor assigned business-development and revenue targets.</p>
<p> </p><p><strong>Desired Candidate Profile</strong></p><p style="font-size: 11px;"><span style="font-size: 11px;">University Degree in Food Technology or a similar field</span></p><p style="font-size: 11px;">A master s in marketing will be an added advantage</p><p style="font-size: 11px;">Experience: (Years and nature of experience)</p><p style="font-size: 11px;">Minimum 5 years of experience in a similar role in a third-party testing laboratory.</p><p style="font-size: 11px;">Special Skills & Knowledge</p><p style="font-size: 11px;">Good understanding of food science and food technology.</p><p style="font-size: 11px;">Thorough working knowledge of Chemistry and Microbiology laboratory testing services and commonly required testing parameters.</p><p style="font-size: 11px;">Understanding of the commercial application of laboratory parameters within the food and related sectors.</p><p style="font-size: 11px;">General understanding of laboratory workflows, sample requirements, testing processes, and turnaround times.</p><p style="font-size: 11px;">General awareness of ISO/IEC 17025 and laboratory accreditation requirements.</p><p style="font-size: 11px;">Understanding of relevant food regulatory and customer testing requirements.</p>
<h2 class="h5">Job description</h2>
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<p>WHAT WILL I ACTUALLY BE DOING? </p><br><p>The overarching Service Style at voco is based around the concept of hosting. Hosting is an intuitive, appealing and positive concept the embodies the voco brand and service experience. It’s all about thinking and taking care of others, being thoughtful to their needs and ensuring they’re always happy, relaxed and comfortable. If there’s on thing we know, it’s that a great Host is at the heart of every great stay. That’s why all our staff play the role of Host for our guests at voco. Everyone is empowered to take responsibility for making sure things are done well, and everyone is proud to deliver Reliably Different experience. </p><br><p>Regarding the role and responsibilities, you will need to perform the followings: </p><br><p>As the Food & Beverage Manager at the upcoming voco Muscat Al Mouj, you will spearhead all F&B operations across restaurants, bars, room service, and banquets. Your mission is to ensure operational excellence, deliver exceptional guest experiences, and drive financial performance. As a pre-opening team member, your creativity and leadership will shape our food & beverage culture from launch day. </p><br><ul><li>Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints making sure you maintain a high level of guest satisfaction. </li><li>Analyze guest insights to identify and meet customer expectations and build on guest loyalty. </li><li>Regularly communicate with guests to ensure expectations are met. </li><li>Direct everyday activity, plan and assign work ensuring you always have the right staffing numbers. </li><li>Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues. </li><li>Drive a great working environment for teams to thrive - linking up departments to create sense of one team. </li><li>Promote teamwork and quality service through daily communication and coordination with other departments. </li><li>Manage hotel food and beverage marketing programs and participate in and maintain system-wide food and beverage marketing programs and promotions. </li><li>Keep an eye on competitor activity / industry innovation. Review and approve menu design and concepts with the Executive Chef.</li><li>Handle food and beverage inventory procedures.</li><li>Help prepare the hotel’s annual budget and the setting of departmental goals. </li><li>Monitor budget and control expenses with a focus on food, beverage, and labor costs. </li><li>Identify additional sales opportunities to enhance revenue. </li><li>Drive promotions that deliver great dining experiences for guests at a good value</li><li>Receiving and posting cash correctly.</li></ul><p>WHAT ARE THE REQUIREMNTS AND KEY COMPETENCIES?</p><br><ul><li>University / College degree holder in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major.</li><li>3-4 years’ experience in a similar position or a related field with a proven record of accomplishment or success.</li><li>Excellent written and spoken communication skills in English and Arabic with other languages preferred.</li><li>Experience in a 5-star hotel/resort international chain is essential.</li><li>Able to handle stressful situations, work in a fast-paced environment and prioritize well.</li><li>High level of energy, work ethics and drive to achieve operational and business goals.</li><li>Strong leadership, team building, interpersonal and communication skills.</li><li>Strong analytical, problem solving and organizational skills.</li><li>Display a positive attitude and strong work ethic.</li><li><span><span>An eye for detail and a focus on quality standards.</span></span></li></ul><p><span><span>HOW DO I DELIVER THIS?</span></span></p><br><p><span><span>The idea of a Host in a hotel in itself is not unusual. The idea that Everyone’s a Host is unique. It conveys a sense that everyone at the hotel takes responsibility, is empowered to and proud to deliver a Reliably Different experience. Our Service Style is delivered by letting our Thoughtful, Unstuffy, and Charming voco personality shine through, by demonstrating our three Service Behaviours (Be Thoughtful, Be Natural, and Make It Memorable). Here’s how to Host a guest the voco way.</span></span></p><br><p><span><span><strong>Be Thoughtful </strong>– We pride ourselves on delivering the important things that our guests need and value consistently – every day, every stay. We’re Hosts our guests can always count on.</span></span></p><br><p><span><span><strong>Be Natura</strong>l – We’re genuine, natural Hosts – always friendly, relaxed and charming. We get to know our guests and build a personal rapport, putting them at their ease throughout their stay.</span></span></p><br><p><span><span><strong>Make It Memorable</strong> – We’re Hosts who share our local knowledge and personal recommendation to help guests get the most from their stay. We look for ways to surprise and delight our guests, indulging them with little acts of kindness that make their stay memorable.</span></span></p><br><p><span><span>The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or requirements / qualifications of the job.</span></span></p><br><br> </div>
<p>General Purpose Lead and manage the end-to-end operations of Atyab Group s feed manufacturing plant producing animal feed and aqua (fish) feed, through: (1) directing safe, efficient and cost-effective production from raw-material intake through grinding, mixing, conditioning, extrusion, pelleting, drying, cooling, coating and packaging so that volume, yield, quality and cost targets are met; (2) safeguarding product quality and feed safety across both animal-feed and aquafeed lines, ensuring compliance with HACCP, GMP, food-safety, HSE and applicable regulatory standards; (3) leading the plant team, sustaining equipment reliability and driving continuous improvement protecting operational continuity, product integrity and the Group s cost, service and growth commitments. Main Accountabilities Production & Operations Management Direct daily operations across animal-feed and aquafeed lines receiving and grinding, batching and mixing, conditioning, extrusion and pelleting, drying, cooling, coating and packaging to meet the production plan and quality targets. Manage production scheduling, line changeovers and capacity utilisation to fulfil demand while minimising downtime, waste and cross-contamination between species-specific and medicated formulations. Monitor critical process parameters moisture, extrusion temperature and pressure, pellet durability, water stability, particle size and dosing accuracy and take corrective action to keep output within specification. Optimise throughput, energy and raw-material yield to achieve cost, efficiency and productivity KPIs without compromising product quality. Quality, Feed Safety & Compliance Ensure all finished animal and fish feed meets nutritional, physical-quality and customer requirements, working closely with Quality Assurance and formulation teams. Implement and maintain feed-safety and quality management systems (HACCP, GMP/GMP+, ISO/FSMS as applicable), including hygiene, biosecurity, traceability, sampling and recall readiness. Enforce controls that prevent cross-contamination, carry-over and mislabelling between feed types, and ensure medicated-feed handling follows approved procedures. Support internal and external audits and regulatory inspections, and close out non-conformances through effective corrective and preventive actions. Maintenance, Engineering & Asset Reliability Ensure plant, machinery and utilities extruders, pellet mills, mixers, dryers, coolers, boilers, and dust and fire-safety systems remain maintained and fully operational. Establish and oversee preventive and predictive maintenance programmes to maximise equipment availability and minimise unplanned breakdowns. Plan and manage capital projects, equipment upgrades and spare-parts strategy in coordination with Engineering and Procurement. Planning, Cost, Inventory & Reporting Plan raw-material, additive and packaging requirements with Supply Chain and Procurement to ensure production continuity and optimal stock levels. Manage plant budgets, control operating and conversion costs, and identify and deliver cost-saving and efficiency opportunities. Establish plant KPIs and prepare regular reports on production, yield, quality, downtime, HSE and cost performance for management. People Leadership, HSE & Continuous Improvement Lead, supervise and develop plant supervisors, operators and support staff; set objectives, manage performance and build a skilled, motivated workforce. Champion a strong HSE and food-safety culture ensuring inductions, training, PPE, safe work practices, permits and emergency preparedness across the plant. Drive continuous-improvement and lean initiatives to raise productivity, quality, reliability and cost performance. Coordinate with Operations, Supply Chain, Quality, HSE, Finance, HR and Sales on all plant-related matters, and support management with operational analysis and recommendations. Undertake any other related duties, projects or responsibilities that may be assigned from time to time by the VP Operations or management, in line with the role and the evolving needs of the business.</p><p><strong>Desired Candidate Profile</strong></p><b>Educational Requirements</b><p>Bachelor s degree in Feed / Milling Technology, Food Science, Animal Science or Nutrition, Chemical / Mechanical / Production Engineering, Operations Management or a related discipline.</p><p>Professional certification in feed manufacturing, food safety (HACCP / GMP+), production or operational excellence preferred.</p><b>Experience</b><p>10+ years of experience in feed, food or process manufacturing operations, including 3+ years in a plant / production management or senior supervisory role.</p><p>Proven experience running an animal-feed, aqua feed, milling or food-processing facility ideally involving extrusion and / or pelleting of animal and fish feed.</p><p>Experience leading production, quality, maintenance and HSE functions within an integrated plant environment, across batch and continuous processes.</p><p>Track record in cost control, KPI management, capital projects and continuous improvement.</p><b>Know-How</b><p>Feed and aqua feed manufacturing processes grinding, mixing, conditioning, extrusion, pelleting, drying, cooling, coating and packaging.</p><p>Product-quality parameters pellet durability, water stability, buoyancy, moisture, particle size and dosing accuracy for animal and fish feed.</p><p>Feed-safety and quality systems HACCP, GMP / GMP+, ISO / FSMS, biosecurity, traceability and recall management.</p><p>Plant maintenance, utilities and equipment reliability, including preventive and predictive maintenance.</p><p>Production planning, inventory, budgeting and conversion-cost control.</p><p>HSE and food-safety regulations, and Oman labour and regulatory compliance requirements.</p><p>KPI development, root-cause analysis and continuous-improvement / lean methodologies.</p>
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<span><br>JOB SUMMARY<br>Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Developing and Maintaining Budgets<br>• Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.<br>• Maintains a positive cost management index for kitchen and restaurant operations.<br>• Utilizes budgets to understand financial objectives.<br>Leading Food and Beverage Team<br>• Manages the Food and Beverage departments (not catering sales).<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Oversees all culinary, restaurant, beverage and room service operations.<br>• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.<br>• Provides excellent customer service to all employees.<br>• Responds quickly and proactively to employee's concerns.<br>• Provides a learning atmosphere with a focus on continuous improvement.<br>• Provides proactive coaching and counseling to team members.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Monitors and maintains the productivity level of employees.<br>• Develops specific goals and plans to prioritize, organize, and accomplish work.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.<br>Ensuring Exceptional Customer Service<br>• Provides excellent customer service.<br>• Responds quickly and proactively to guest's concerns.<br>• Understands the brand's service culture.<br>• Drives alignment of all employees, team leaders and managers to the brand's service culture.<br>• Sets service expectations for all guests internally and externally.<br>• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.<br>• Verifies all banquet functions are up to standard and exceed guest's expectations.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Conducts performance reviews in a timely manner.<br>• Promotes both Guarantee of Fair Treatment and Open Door policies.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.<br>Additional Responsibilities<br>• Complies with all corporate accounting procedures.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Drives effective departmental communication and information systems through logs, department meetings and property meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<br><p><strong>Senior Road Freight Operations Coordinator</strong></p><br><br> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p><em>Who ever said ‘‘the sky is the limit’’ never spoke to you! Because for you it’s the beginning</em> <strong>DHL Global Forwarding</strong> has an opening for <strong>Senior Road Freight Operations Coordinator </strong><strong>in</strong> <strong>Muscat, Oman</strong><strong>.</strong></p><br><br> <p>Join us in connecting people and improving lives!</p><br><br> <p><strong>In this Senior Road Freight Operations Coordinator position </strong></p><br><br> <p><strong>Operational Management</strong></p><br><br> <ul> <li>Coordinate and monitor end-to-end road freight operations for domestic and international shipments.</li> <li>Ensure timely allocation of transport resources and effective route planning.</li> <li>Manage transportation activities from order receipt through final delivery.</li> <li>Monitor shipment status and proactively resolve operational issues, delays, and service disruptions.</li> <li>Ensure compliance with customer requirements, transport regulations, and company standards.</li> <li>Collaborate closely with the Sales team to manage RFQs (Requests for Quotation), participate in e-bidding activities, develop competitive pricing strategies, and secure profitable business opportunities</li> <li>Maintain high levels of operational efficiency, productivity, and service quality.</li> </ul> <p><strong>Carrier & Vendor Management</strong></p><br><br> <ul> <li>Coordinate with transport vendors and subcontractors to ensure vehicle availability and service reliability.</li> <li>Monitor carrier performance against agreed KPIs.</li> <li>Support contract implementation and rate compliance.</li> <li>Assist in onboarding and evaluating transport providers.</li> </ul> <p><strong>Customer Service & Stakeholder Management</strong></p><br><br> <ul> <li>Act as the primary operational contact for key customers.</li> <li>Provide timely shipment updates and solutions to customer inquiries.</li> <li>Handle escalations professionally and ensure customer satisfaction.</li> <li>Work closely with commercial teams to support business growth and customer retention.</li> </ul> <p><strong>Performance & Reporting</strong></p><br><br> <ul> <li>Prepare daily, weekly, and monthly operational reports.</li> <li>Analyze transportation performance indicators, including:<ul> <li>On-Time Delivery (OTD)</li> <li>Vehicle Utilization</li> <li>Cost per Shipment</li> <li>Carrier Performance</li> <li>Claims and Exceptions</li> </ul></li> <li>Identify trends and recommend corrective actions to improve efficiency and profitability.</li> </ul> <p><strong>Compliance & Safety</strong></p><br><br> <ul> <li>Ensure adherence to transport regulations, customs requirements, and company policies.</li> <li>Monitor driver and vehicle compliance documentation.</li> <li>Support health, safety, and security initiatives.</li> <li>Maintain accurate operational records and documentation.</li> </ul> <p><strong>Continuous Improvement</strong></p><br><br> <ul> <li>Identify process improvement opportunities and implement operational efficiencies.</li> <li>Participate in digitalization and automation projects.</li> <li>Support implementation of new operational procedures and best practices.</li> <li>Train and mentor junior operations coordinators.</li> </ul> <p><strong>Key Accountabilities</strong></p><br><br> <ul> <li>Service excellence and customer satisfaction.</li> <li>Operational efficiency and cost control.</li> <li>On-time delivery performance.</li> <li>Vendor management and capacity optimization.</li> <li>Compliance with legal and company requirements.</li> <li>Accurate and timely reporting.</li> </ul> <p><strong>Now, here is what we need from you!</strong></p><br><br> <p><strong>Education</strong></p><br><br> <ul> <li>Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, or related field.</li> <li>Professional certifications in Logistics or Supply Chain Management are advantageous.</li> </ul> <p><strong>Experience</strong></p><br><br> <ul> <li>5-8 years of experience in road freight transportation or logistics operations.</li> <li>Minimum 2-3 years in a senior operational coordination role.</li> <li>Proven experience in domestic transportation operations, with strong knowledge of local transportation regulations and compliance requirements, in addition to cross-border transportation activities</li> <li>Comprehensive understanding of local and cross-border transportation markets, including market trends, pricing strategies, commercial management, and customer requirements. Experience in developing competitive transport solutions and managing rate negotiations is essential.</li> <li>Knowledge of customs procedures and multi-model operations.</li> </ul> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br> <br><br> </div>
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<b>Overview</b><br><p>Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead. </p><br><p>Customer Success Acount Manager Intern(CSAM) understands their customers’ industry and business processes, which may include an industry or vertical focus such as Banking, Healthcare, or Manufacturing. Promotes adoption of technology by helping the customer optimize the utilization of their our products, demonstrating features beyond core functionality, ensuring Best Practice adoption. Primary point of contact for the customer in a post-sales production environment, proactively coordinating with any other cross functional team or organization inside of your company.</p><br><p>At Microsoft, interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.</p><br><p>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</p><br><br><b>Responsibilities</b><br><p><strong>Program Start Date: January 2027</strong></p><br><p><strong>About:</strong> This internship is tailored for <strong>Omani Nationals</strong>, aiming to accelerate Omani employability and create market impact through Early-in-Profession recruitment, and skilling programs.</p><br><p><strong>Program overview: </strong>This internship is <strong>a paid six-month</strong> training program that offers globally recognized technical and professional certifications & skills, and on-the-job training to include mentoring, coaching, job shadowing and real-life scenario assignments.</p><br><p><strong>Program Details: </strong>The <strong>6 months, full-time</strong> program is divided into two key phases (Phase 1 - Onboarding & Skilling, Phase 2 - On The Job Training)</p><br><p><strong>Phase one</strong>: <em>Onboarding & Skilling Bootcamp (1 month)</em></p><br><ul><li>Onboarding and introduction to Microsoft’s mission, culture, strategy & structure.</li><li>Technical skilling to obtain globally recognized Microsoft technical certifications.</li><li>Professional and soft skilling courses including project management, change management, effective interpersonal skills, creativity and innovation, and time management.</li></ul><p><strong>Phase two:</strong> <em>On-the-job training (5 months)</em></p><br><ul><li>Joining as an <strong>CSAM</strong> for on-the-job shadowing and training.</li><li>Mentorship and coaching sessions.</li><li>Supporting Microsoft teams in digital transformation projects.</li><li>Advanced technology trainings including AI, Machine Learning & Cloud Computing.</li></ul><p><strong>Responsibilities:</strong></p><br><ul><li>Seeks information about the customer through research (e.g., reads customer publications, speaks with peers and customers) to learn about their business, needs, and strategy and keeps up to date with customer business and business outcomes. Communicates customer insights to internal teams</li><li>Communicates business value of solutions for customer organization through demonstrations, storytelling, etc. Observes and listens to senior colleagues to build knowledge of relevant customer stories and industry, competitive, and/or Microsoft best practices to support business outcomes.</li><li>Engages with and leverages relevant internal and external partners and/or Services to support business outcomes as appropriate. Identifies appropriate partner and jointly develops plan for the play based on knowledge of the customer.</li><li>Coordinates internal peers across functions to support business outcomes and enable execution of customer success through One Microsoft. Identifies and begins developing relationships with customer team members.</li><li>Acts as the voice of the customer and Partner by learning to identify and share feedback around technical capabilities, blockers, and insights that relate to the customer with internal teams (e.g., Engineering), leveraging relevant tools (e.g., OneList). Responds to feedback and supports positive change within Microsoft.</li></ul><br><b>Qualifications</b><br><p><strong>Minimum Qualifications</strong></p><br><ul><li>Currently pursuing/ completed a Bachelor's/ Master's Degree in Information Technology (IT), Computer Science, Business Administration, Engineering, or related field. </li><li>Omani nationality.</li><li>Legally authorized to work in Oman (Legally authorized = Has citizenship or has been granted a valid visa or work permit).</li><li>Fluency in English.</li></ul><p><strong>Preferred Qualifications </strong></p><br><ul><li>Passion for technology and customer obsessed.</li><li>Displays stakeholder and relationship management.</li><li>Excellent verbal and written communication, analytical and presentation skills. </li><li>Technical Certification (e.g., cloud technology- Azure) are preferred but not required. </li></ul><p>#EiP #MCAPSEiP</p><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Lead and oversee all commercial, feedstock sourcing, crude supply, logistics, and contract management activities for the business. Develop and execute commercial strategies that optimize profitability, secure reliable feedstock supply and product sales, strengthen stakeholder relationships, and ensure compliance with corporate governance and regulatory requirements.</p><p>Deliver comprehensive planning and execution of end-to-end commercial refining business in terms of crude oil purchases and products sales-related tasks under the direct supervision of head of Commercial</p><p>The position will act in accordance with the OQ8 s Mission, Vision, Values & Strategies, as well as, policies, guidelines and standards, supported by an IT Technology platform, HSE standards, Oman s government & other legal justifications, and best international practices in consonance with national objectives.</p><p>Tasks and Responsibilities:</p><p>Lead, manage, and coordinate the Commercial Team, including Crude Supply and Product Commercial functions, ensuring alignment with the Company's strategic, operational, and financial objectives.</p><p>Develop and implement integrated commercial strategies covering feedstock procurement, refinery optimization, product commercialization, and margin enhancement across the entire refining value chain.</p><p>Oversee crude oil sourcing, supply portfolio management, and feedstock optimization activities to ensure security of supply, cost competitiveness, and operational reliability.</p><p>Direct product commercialization activities, including domestic and international sales strategies, customer relationship management, product placement, and market development initiatives.</p><p>Establish and maintain strategic relationships with crude suppliers, product customers, traders, national oil companies, government entities, terminal operators, logistics providers, and key industry stakeholders.</p><p>Lead all major commercial negotiations and oversee the drafting, review, execution, and management of crude supply agreements, product sales agreements, storage contracts, logistics agreements, and other commercial arrangements.</p><p>Ensure optimization of refinery margins by balancing feedstock economics, refinery yields, product market opportunities, logistics costs, and commercial risks.</p><p>Provide commercial leadership in pricing methodologies, crude and product valuation, formula pricing, market indexation, risk management, futures markets, and hedging strategies.</p><p>Monitor and analyze regional and international crude oil, refined products, freight, and logistics markets and provide strategic recommendations to maximize commercial value.</p><p>Guide the Commercial Team in identifying and developing new business opportunities, strategic partnerships, trading opportunities, and revenue enhancement initiatives.</p><p>Oversee end-to-end supply chain interfaces between Crude Supply, Refinery Planning, Operations, Product Marketing, Logistics, and Shipping functions to ensure seamless execution of commercial activities.</p><p>Ensure effective management of crude receipts, inventory positions, product lifting schedules, vessel nominations, logistics activities, and contractual obligations.</p><p>Provide strategic direction and governance for all quantity and quality assurance activities involving surveyors, laboratories, terminals, vessels, and inspection companies.</p><p>Lead commercial support for refinery optimization initiatives by ensuring alignment between crude procurement strategies and product marketing requirements.</p><p>Oversee customs compliance, import and export requirements, duty exemptions, regulatory approvals, and documentation processes related to crude and product transactions.</p><p>Manage and resolve commercial disputes and claims involving suppliers, customers, service providers, and counterparties, including pricing disputes, quantity and quality claims, demurrage, contractual non-performance, and settlement negotiations.</p><p>Ensure compliance with applicable laws, regulations, commercial governance standards, Incoterms (ICC Rules), sanctions requirements, and international trade practices.</p><p>Lead tendering processes, commercial evaluations, supplier/customer selection, bid analysis, and contract award recommendations in accordance with approved governance processes.</p><p>Develop and oversee commercial performance dashboards, KPIs, market intelligence reports, supply-demand analyses, and management reporting systems.</p><p>Assess commercial, operational, market, contractual, and business continuity risks and establish appropriate mitigation and contingency plans.</p><p>Act as the principal commercial interface between the Company and external stakeholders, while ensuring effective collaboration with Legal, Finance, Planning, Operations, Supply Chain, HSE, and Executive Management.</p><p>Provide commercial support and strategic advice to senior management on business development initiatives, investment opportunities, major projects, and complex commercial transactions.</p><p>Mentor, coach, and develop Commercial Team members, ensuring effective knowledge transfer, succession planning, capability development, and a high-performance culture.</p><p>Drive continuous improvement, digitalization, and optimization of commercial processes, systems, controls, and reporting tools.</p><p>Ensure all commercial activities are conducted in accordance with the Company's Mission, Vision, Values, HSE requirements, corporate governance framework, and ethical standards while supporting long-term business growth and profitability.</p><p>Develop and manage refinery product hedging policy with appointed banks and ensure OQ8 board mandate on hedging is executed.</p><p>Key interactions</p><p>Internal: (internal stakeholders) COO Office, Operations, Maintenance, Technical Services and HSSE Functional Management, Commercial Team, SCM, Finance, People, etc.</p><p>External: (External Stakeholders) Crude Oil and product traders, logistics companies, surveyors, agents, all commercial interfaces, government representatives, 3rd party contractors, etc. Notable Working Conditions. Office environment and Filed operations. Moderate to intensive computer screen use. Sporadic travel to operational areas where company operates</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education requirements Bachelor s Degree in Business (Marketing / Administration / Supply Chain), Engineering or related field.</p><p>MBA in Business, preferred.</p><p>Language requirements Excellent knowledge of written, read, and spoken English (required)</p><p>Background and experience</p><p>10 years of total experience of which over 5 years in Oil & Gas industry</p><p>8 years of relevant experience in commercial, trading, logistics, market analysis, strategy, and business development</p><p>Previous work experience in GCC countries/companies</p><p>In depth knowledge of and hands-on experience with business operations in petrochemical/refinery projects, preferably in Oman and/or GCC</p><p>Experience of working for an International Joint Venture project</p><p>Excellent knowledge in Commercial & Contracts aspects</p><p>Must have the potential to lead the future commercial activities of OQ8 with the capability to successfully complete actions in the project implementation and operational phases</p><p>Focus on maximizing economics/value</p><p>Good understanding of operational planning, reporting, scheduling of downstream sector activities (working with refinery planning, terminal operator, vessel/berth operations, government affairs, external service providers, among others)</p><p>Expertise in budgeting and cost control</p><p>Comprehensive knowledge about various pricing platforms (e.g. Platts, Argus, DME etc.) and market consultants (IHS, ICIS, Woodmac, Argus web portals) with ability to extract/synthesize/analyze data and information</p><p>Develop and maintain data models.</p><p>Soft & Leadership</p><p>Strong Communication skill verbal and written</p><p>Commercially Driven with strong business acumen</p><p>Analytical / Quantitative / IT Skills</p><p>Negotiation skills and Commercial Acumen</p><p>Decision Making & Judgement, critical thinking</p><p>Personal and Team Accountability</p><p>Accurate Reporting skills</p><p>Effective planning and organizing skills</p><p>Effective Communication skills</p><p>Problem Solving Skills</p><p>Results orientation strong drive and motivation</p><p>Planning and organizing, capable of working with little supervision</p><p>Exercising influences, developing solid working relationships</p><p>Work Prioritization even under changing business priorities</p><p>Customer and stakeholder focus.</p><p>Technical:</p><p>Familiarization of SAP or Oracle</p><p>Computer knowledge in MS Office applications like MS Word, MS Excel, Power Point, MS-Visio etc. solutions.</p><p>Well-versed and hands-on experience with Incoterms (ICC Rules) in oil market & trading</p><p>Stakeholder Management (internal / external); development & implementation the commercial strategy for the OQ8 project</p><p>Tendering and contracts management</p><p>Negotiate & develop new strategies for feed stock sourcing that favors OQ8 margins</p><p>Lead, coach, and develop the commercial team, including Senior Commercial Experts and Commercial Specialists.</p><p>Ensure commercial practices while complying with industry norms, int l, and local regulatory requirements</p><p>Ensure strong interface / networking / relationships with all the relevant stakeholders for a smooth and seamless OQ8 commercial activity</p><p>Identify, plan, present and develop revenue growth opportunities for the Company</p><p>Analysis of regional and global crude oil and refined product markets including fundamental analysis, pricing and logistics.</p><p>Knowledge in market intelligence, economic evaluations, and strategic recommendations to senior management.</p><p></p></section>
<p><h4>Job summary</h4>
<p>The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the quality function and builds support for change.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major</li>
<li>3 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing quality assurance goals</strong></p>
<ul>
<li>Coaches managers on adopting the Total Quality Management leadership style.</li>
<li>Conducts monthly audit to ensure compliance with company and brand standards.</li>
<li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li>
<li>Directs property quality efforts to address critical customer requirements.</li>
<li>Assists with regional and/or company-wide implementation of company best practices.</li>
<li>Facilitates process improvement teams, assuring use of systematic processes, and improvement is achievable and measurable.</li>
</ul>
<p><strong>Managing quality tools</strong></p>
<ul>
<li>Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.</li>
<li>Uses data collection methods to compile, display, track, and analyze defect trends.</li>
<li>Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.</li>
<li>Analyzes issues and identifies trends.</li>
</ul>
<p><strong>Managing the guest experience</strong></p>
<ul>
<li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li>
<li>Responds to and handles guest problems and complaints.</li>
<li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li>
<li>Models service behaviors that meet or exceed guest expectations.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Job summary</h4>
<p>The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the quality function and builds support for change.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major</li>
<li>3 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing quality assurance goals</strong></p>
<ul>
<li>Coaches managers on adopting the Total Quality Management leadership style.</li>
<li>Conducts monthly audit to ensure compliance with company and brand standards.</li>
<li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li>
<li>Directs property quality efforts to address critical customer requirements.</li>
<li>Assists with regional and/or company-wide implementation of company best practices.</li>
<li>Facilitates process improvement teams, assuring use of systematic processes, and improvement is achievable and measurable.</li>
</ul>
<p><strong>Managing quality tools</strong></p>
<ul>
<li>Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.</li>
<li>Uses data collection methods to compile, display, track, and analyze defect trends.</li>
<li>Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.</li>
<li>Analyzes issues and identifies trends.</li>
</ul>
<p><strong>Managing the guest experience</strong></p>
<ul>
<li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li>
<li>Responds to and handles guest problems and complaints.</li>
<li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li>
<li>Models service behaviors that meet or exceed guest expectations.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the Quality function and builds support for change.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major 3 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Quality Assurance Goals<br>• Coaches managers on adopting the Total Quality Management leadership style.<br>• Conducts monthly audit to ensure compliance with company and brand standards<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Directs property quality efforts to address critical customer requirements.<br>• Assists with regional and/or company-wide implementation of company best practices.<br>• Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.<br>Managing Quality Tools<br>• Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.<br>• Uses data collection methods to compile, display, track, and analyze defect trends.<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes issues and identifies trends.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Models service behaviors that meet or exceed guest expectations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Developing and Maintaining Budgets<br>• Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.<br>• Maintains a positive cost management index for kitchen and restaurant operations.<br>• Utilizes budgets to understand financial objectives.<br>Leading Food and Beverage Team<br>• Manages the Food and Beverage departments (not catering sales).<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Oversees all culinary, restaurant, beverage and room service operations.<br>• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.<br>• Provides excellent customer service to all employees.<br>• Responds quickly and proactively to employee's concerns.<br>• Provides a learning atmosphere with a focus on continuous improvement.<br>• Provides proactive coaching and counseling to team members.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Monitors and maintains the productivity level of employees.<br>• Develops specific goals and plans to prioritize, organize, and accomplish work.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.<br>Ensuring Exceptional Customer Service<br>• Provides excellent customer service.<br>• Responds quickly and proactively to guest's concerns.<br>• Understands the brand's service culture.<br>• Drives alignment of all employees, team leaders and managers to the brand's service culture.<br>• Sets service expectations for all guests internally and externally.<br>• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.<br>• Verifies all banquet functions are up to standard and exceed guest's expectations.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Conducts performance reviews in a timely manner.<br>• Promotes both Guarantee of Fair Treatment and Open Door policies.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.<br>Additional Responsibilities<br>• Complies with all corporate accounting procedures.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Drives effective departmental communication and information systems through logs, department meetings and property meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists the Director of Security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and Standard Operating Procedures.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 3 years experience in the security/loss prevention or related professional area.<br>OR<br>• 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Security Operations<br>• Assists in the development and implementation of emergency procedures.<br>• Recommends follow-up action for security breaches.<br>• Conducts investigation of all losses of property assets and refers to proper management for disposition.<br>• Deploys security staff to effectively monitor and protect property assets.<br>• Complies with all Corporate Security safety and security management guidelines and procedures.<br>• Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.<br>• Conducts periodic patrols of entire property and parking areas.<br>• Recognizes success across areas of responsibility.<br>• Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.<br>• Implements action plans to monitor and control risk.<br>• Keeps abreast of local criminal activity as it may impact property.<br>• Maintains required reports and documentation regarding patrols of property and parking areas.<br>• Inspects all security equipment and ensures it is fully functioning.<br>• Provides means for obtaining necessary medical attention on a timely basis.<br>• Conducts hourly employee performance appraisals according to Standard Operating Procedures.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Completes disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Maintains first aid and CPR certifications required for Security officers.<br>• Implements local authority requirement for security and safety.<br>Leading Security Teams<br>• Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers.<br>• Celebrates successes by publicly recognizing the contributions of team members.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>Providing and Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Meets quality standards and customer expectations on a daily basis.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>Conducting Human Resources Activities<br>• Assists in minimizing cost of accident claims through aggressive claims management.<br>• Brings issues to the attention of Human Resources as necessary.<br>• Strives to improve service performance.<br>• Administers property policies fairly and consistently.<br>Additional Responsibilities<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Develops and maintains a working relationship with local law enforcement authorities.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Provides guidance in setting health and safety policies and standards.<br>• Coordinates with Event Sales for VIP escort and media control for large events.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists the Director of Security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and Standard Operating Procedures.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 3 years experience in the security/loss prevention or related professional area.<br>OR<br>• 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Security Operations<br>• Assists in the development and implementation of emergency procedures.<br>• Recommends follow-up action for security breaches.<br>• Conducts investigation of all losses of property assets and refers to proper management for disposition.<br>• Deploys security staff to effectively monitor and protect property assets.<br>• Complies with all Corporate Security safety and security management guidelines and procedures.<br>• Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.<br>• Conducts periodic patrols of entire property and parking areas.<br>• Recognizes success across areas of responsibility.<br>• Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.<br>• Implements action plans to monitor and control risk.<br>• Keeps abreast of local criminal activity as it may impact property.<br>• Maintains required reports and documentation regarding patrols of property and parking areas.<br>• Inspects all security equipment and ensures it is fully functioning.<br>• Provides means for obtaining necessary medical attention on a timely basis.<br>• Conducts hourly employee performance appraisals according to Standard Operating Procedures.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Completes disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Maintains first aid and CPR certifications required for Security officers.<br>• Implements local authority requirement for security and safety.<br>Leading Security Teams<br>• Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers.<br>• Celebrates successes by publicly recognizing the contributions of team members.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>Providing and Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Meets quality standards and customer expectations on a daily basis.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>Conducting Human Resources Activities<br>• Assists in minimizing cost of accident claims through aggressive claims management.<br>• Brings issues to the attention of Human Resources as necessary.<br>• Strives to improve service performance.<br>• Administers property policies fairly and consistently.<br>Additional Responsibilities<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Develops and maintains a working relationship with local law enforcement authorities.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Provides guidance in setting health and safety policies and standards.<br>• Coordinates with Event Sales for VIP escort and media control for large events.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>