Store manager Jobs in Oman

<p><h4>Position objective</h4> <p>The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.</p> <p>Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager.</p> <h4>Key responsibilities</h4> <strong>Customer service:</strong><br> <ul> <li>Greet the customers and assist them in selecting the right product.</li> <li>Convert the window shoppers to ultimate buyers.</li> <li>Promote the Club Apparel Loyalty Program of the company for repeat sales.</li> <li>Serve customers with the highest standards and follow the company guideline of selling (Guest – Greet, Understand, Explain, Sell, Thank).</li> <li>Must be updated about the various brands of the group for suggestive selling to the customers.</li> </ul> <strong>Grooming / attitude / knowledge:</strong><br> <ul> <li>Must be presentable and well-groomed at all times.</li> <li>Flexible to work for extended hours during the sale period.</li> <li>Must possess up-to-date product knowledge and ensure minimal stock loss.</li> <li>Flexible to work for extended hours during the sale period.</li> </ul> <strong>Merchandise:</strong><br> <ul> <li>Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms.</li> <li>Ensure all VM guidelines are followed and all stock norms on clearance are maintained.</li> <li>Record the inventory inward / outward and maintain the report of the same.</li> </ul> <strong>Process:</strong><br> <ul> <li>Handle the POS (Point of Sale) / billing counter efficiently.</li> <li>Tally money in the cash till during the beginning / end of the shifts.</li> <li>Issue receipts / refunds / change to the customers correctly.</li> <li>Process the payments by cash / credit cards / vouchers / automatic debits.</li> <li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li> <li>Must be flexible to work for varied shifts and overtime as per the business requirement.</li> <li>Adhere to SOP and loss prevention policies.</li> <li>Maintain confidentiality of the sales figures to the outside party.</li> </ul></p><p></p>

<p><h4>Position Objective</h4> <p>The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.</p> <p>Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager.</p> <h4>Key Responsibilities</h4> <p><strong>Customer Service:</strong></p> <ul> <li>Greet the customers and assist them in selecting the right product.</li> <li>Convert the window shoppers to ultimate buyers.</li> <li>Promote the Club Apparel Loyalty Program of the company for repeat sales.</li> <li>Serve customers with the highest standards and follow the company guideline of selling (GUEST – Greet, Understand, Explain, Sell, Thank).</li> <li>Must be updated about the various brands of the group for suggestive selling to the customers.</li> </ul> <p><strong>Grooming / Attitude / Knowledge:</strong></p> <ul> <li>Must be presentable and well-groomed at all times.</li> <li>Flexible to work for extended hours during the sale period.</li> <li>Must possess up-to-date product knowledge and ensure minimal stock loss.</li> <li>Flexible to work for extended hours during the sale period.</li> </ul> <p><strong>Merchandise:</strong></p> <ul> <li>Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms.</li> <li>Ensure all visual merchandising guidelines are followed and all stock norms on clearance are maintained.</li> <li>Record the inventory inward / outward and maintain the report of the same.</li> </ul> <p><strong>Process:</strong></p> <ul> <li>Handle the POS (Point of Sale) / billing counter efficiently.</li> <li>Tally money in the cash till during the beginning / end of the shifts.</li> <li>Issue receipts / refunds / change to the customers correctly.</li> <li>Process the payments by cash / credit cards / vouchers / automatic debits.</li> <li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li> <li>Must be flexible to work for varied shifts and overtime as per the business requirement.</li> <li>Adhere to SOP and loss prevention policies.</li> <li>Maintain confidentiality of the sales figures to outside parties.</li> </ul></p><p></p>

<p><h4>Position objective</h4> <p>The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.</p> <p>Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager.</p> <h4>Key responsibilities</h4> <strong>Customer service:</strong><br> <ul> <li>Greet the customers and assist them in selecting the right product.</li> <li>Convert the window shoppers to ultimate buyers.</li> <li>Promote the Club Apparel Loyalty Program of the company for repeat sales.</li> <li>Serve customers with the highest standards and follow the company guideline of selling (Guest – Greet, Understand, Explain, Sell, Thank).</li> <li>Must be updated about the various brands of the group for suggestive selling to the customers.</li> </ul> <strong>Grooming / attitude / knowledge:</strong><br> <ul> <li>Must be presentable and well-groomed at all times.</li> <li>Flexible to work for extended hours during the sale period.</li> <li>Must possess up-to-date product knowledge and ensure minimal stock loss.</li> <li>Flexible to work for extended hours during the sale period.</li> </ul> <strong>Merchandise:</strong><br> <ul> <li>Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms.</li> <li>Ensure all VM guidelines are followed and all stock norms on clearance are maintained.</li> <li>Record the inventory inward / outward and maintain the report of the same.</li> </ul> <strong>Process:</strong><br> <ul> <li>Handle the POS (Point of Sale) / billing counter efficiently.</li> <li>Tally money in the cash till during the beginning / end of the shifts.</li> <li>Issue receipts / refunds / change to the customers correctly.</li> <li>Process the payments by cash / credit cards / vouchers / automatic debits.</li> <li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li> <li>Must be flexible to work for varied shifts and overtime as per the business requirement.</li> <li>Adhere to SOP and loss prevention policies.</li> <li>Maintain confidentiality of the sales figures to the outside party.</li> </ul></p><p></p>

<p><h4>Position objective</h4> <p>The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.</p> <p>Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager/assistant store manager.</p> <h4>Key responsibilities</h4> <p><strong>Customer service:</strong></p> <ul> <li>Greet the customers and assist them in selecting the right product.</li> <li>Convert the window shoppers to ultimate buyers.</li> <li>Promote the Club Apparel Loyalty Program of the company for repeat sales.</li> <li>Serve customers with the highest standards and follow the company guideline of selling (GUEST – Greet, Understand, Explain, Sell, Thank).</li> <li>Must be updated about the various brands of the group for suggestive selling to the customers.</li> </ul> <p><strong>Grooming / attitude / knowledge:</strong></p> <ul> <li>Must be presentable and well-groomed at all times.</li> <li>Flexible to work for extended hours during the sale period.</li> <li>Must possess up-to-date product knowledge and ensure minimal stock loss.</li> <li>Flexible to work for extended hours during the sale period.</li> </ul> <p><strong>Merchandise:</strong></p> <ul> <li>Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms.</li> <li>Ensure all VM guidelines are followed and all stock norms on clearance are maintained.</li> <li>Record the inventory inward/outward and maintain the report of the same.</li> </ul> <p><strong>Process:</strong></p> <ul> <li>Handle the POS (Point of Sale) / billing counter efficiently.</li> <li>Tally money in the cash till during the beginning/end of the shifts.</li> <li>Issue receipts, refunds, and change to the customers correctly.</li> <li>Process the payments by cash, credit cards, vouchers, or automatic debits.</li> <li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li> <li>Must be flexible to work for varied shifts and overtime as per the business requirement.</li> <li>Adhere to SOP and loss prevention policies.</li> <li>Maintain confidentiality of the sales figures to outside parties.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Branch Manager oversees the overall operations, staff, and sales goals of Ahli Bank s branch. This role involves managing day-to-day operations, ensuring excellent customer service, and driving the branch s performance to meet financial objectives. The Branch Manager is responsible for maintaining a productive work environment, leading a team of tellers and personal bankers, and ensuring compliance with regulatory requirements. Additionally, the role focuses on building strong customer relationships, promoting bank products, and contributing to the bank s growth strategy. KEY RESPONSIBILITIES: Branch Operations Management: Oversee all branch activities, including transaction processing, account services, and customer interactions, ensuring operational efficiency. Moreover, ensure compliance with bank policies, procedures, and regulatory requirements, including KYC/AML standards and audit controls. Staff Management &amp; Development: Train, and manage branch staff, including Tellers, Personal Bankers, and other team members. Provide coaching, feedback, and performance evaluations to employees to foster growth and maintain high-performance standards and Address staffing issues, resolve conflicts, and ensure a positive team culture. Customer Service &amp; Relationship Management: Ensure a high level of customer satisfaction by managing customer service initiatives and resolving any escalated customer issues. Moreover, build and maintain relationships with high-value clients, providing tailored banking solutions and fostering long-term loyalty. Act as a representative of the bank in the community, engaging with local businesses and promoting the bank s presence. Sales &amp; Business Development: Drive the branch s financial performance by setting and achieving sales targets for products such as personal loans, mortgages, and savings accounts and Lead sales initiatives by actively promoting Ahli Bank s products and services and identifying opportunities for cross-selling. Monitor the branch s financial performance, including profitability, and take corrective actions when necessary to meet business objectives. Risk &amp; Security Management: Ensure that the branch adheres to security protocols, safeguarding the bank s assets and preventing fraud. Regularly assess and mitigate operational risks within the branch. Ensure accurate reporting, auditing, and documentation in compliance with regulatory and internal policies. Strategic Planning &amp; Reporting: Develop and execute branch-specific strategies to grow the business, increase market share, and enhance customer service. Prepare regular reports for upper management on branch performance, customer feedback, and business growth. Moreover, to stay updated on market trends, competitor activities, and economic factors affecting the branch. Process Innovation, Automation &amp; Digitalization: Drive continuous process improvement through innovative, automated, and digital solutions once required Business Control &amp; Governance Ensure adherence to the bank's policies, regulatory requirements, and industry standards in all operational activities. Self/People Development &amp; Continuous Learning: Continually update oneself through knowledge acquisition, on-the-job training, or project involvement; advocate and support others to do the same.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's Degree. Omani nationals only. 5 years of relevant experience in the banking industry.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>SUMMARY OF ROLE: The Branch Manager oversees the overall operations, staff, and sales goals of Ahli Bank s branch. This role involves managing day-to-day operations, ensuring excellent customer service, and driving the branch s performance to meet financial objectives. The Branch Manager is responsible for maintaining a productive work environment, leading a team of tellers and personal bankers, and ensuring compliance with regulatory requirements. Additionally, the role focuses on building strong customer relationships, promoting bank products, and contributing to the bank s growth strategy. KEY RESPONSIBILITIES: Branch Operations Management: Oversee all branch activities, including transaction processing, account services, and customer interactions, ensuring operational efficiency. Moreover, ensure compliance with bank policies, procedures, and regulatory requirements, including KYC/AML standards and audit controls. Staff Management &amp; Development: Train, and manage branch staff, including Tellers, Personal Bankers, and other team members. Provide coaching, feedback, and performance evaluations to employees to foster growth and maintain high-performance standards and Address staffing issues, resolve conflicts, and ensure a positive team culture. Customer Service &amp; Relationship Management: Ensure a high level of customer satisfaction by managing customer service initiatives and resolving any escalated customer issues. Moreover, build and maintain relationships with high-value clients, providing tailored banking solutions and fostering long-term loyalty. Act as a representative of the bank in the community, engaging with local businesses and promoting the bank s presence. Sales &amp; Business Development: Drive the branch s financial performance by setting and achieving sales targets for products such as personal loans, mortgages, and savings accounts and Lead sales initiatives by actively promoting Ahli Bank s products and services and identifying opportunities for cross-selling. Monitor the branch s financial performance, including profitability, and take corrective actions when necessary to meet business objectives. Risk &amp; Security Management: Ensure that the branch adheres to security protocols, safeguarding the bank s assets and preventing fraud. Regularly assess and mitigate operational risks within the branch. Ensure accurate reporting, auditing, and documentation in compliance with regulatory and internal policies. Strategic Planning &amp; Reporting: Develop and execute branch-specific strategies to grow the business, increase market share, and enhance customer service. Prepare regular reports for upper management on branch performance, customer feedback, and business growth. Moreover, to stay updated on market trends, competitor activities, and economic factors affecting the branch. Process Innovation, Automation &amp; Digitalization: Drive continuous process improvement through innovative, automated, and digital solutions once required Business Control &amp; Governance Ensure adherence to the bank's policies, regulatory requirements, and industry standards in all operational activities. Self/People Development &amp; Continuous Learning: Continually update oneself through knowledge acquisition, on-the-job training, or project involvement; advocate and support others to do the same.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's Degree. Omani nationals only. 5 years of relevant experience in banking industry.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>SUMMARY OF ROLE:</strong> </p> <p>The Branch Manager oversees the overall operations, staff, and sales goals of Ahli Bank s branch. This role involves managing day-to-day operations, ensuring excellent customer service, and driving the branch s performance to meet financial objectives. The Branch Manager is responsible for maintaining a productive work environment, leading a team of tellers and personal bankers, and ensuring compliance with regulatory requirements. Additionally, the role focuses on building strong customer relationships, promoting bank products, and contributing to the bank s growth strategy.</p> <p> </p> <p> <strong>KEY RESPONSIBILITIES:</strong> </p> <p>Branch Operations Management:</p> <p>Oversee all branch activities, including transaction processing, account services, and customer interactions, ensuring operational efficiency. Moreover, ensure compliance with bank policies, procedures, and regulatory requirements, including KYC/AML standards and audit controls.</p> <p> </p> <p>Staff Management &amp; Development:</p> <p>Train, and manage branch staff, including Tellers, Personal Bankers, and other team members. Provide coaching, feedback, and performance evaluations to employees to foster growth and maintain high-performance standards and Address staffing issues, resolve conflicts, and ensure a positive team culture.</p> <p> </p> <p>Customer Service &amp; Relationship Management:</p> <p>Ensure a high level of customer satisfaction by managing customer service initiatives and resolving any escalated customer issues. Moreover, build and maintain relationships with high-value clients, providing tailored banking solutions and fostering long-term loyalty. Act as a representative of the bank in the community, engaging with local businesses and promoting the bank s presence.</p> <p> </p> <p>Sales &amp; Business Development:</p> <p>Drive the branch s financial performance by setting and achieving sales targets for products such as personal loans, mortgages, and savings accounts and Lead sales initiatives by actively promoting Ahli Bank s products and services and identifying opportunities for cross-selling. Monitor the branch s financial performance, including profitability, and take corrective actions when necessary to meet business objectives.</p> <p> </p> <p>Risk &amp; Security Management:</p> <p>Ensure that the branch adheres to security protocols, safeguarding the bank s assets and preventing fraud. Regularly assess and mitigate operational risks within the branch. Ensure accurate reporting, auditing, and documentation in compliance with regulatory and internal policies.</p> <p> </p> <p>Strategic Planning &amp; Reporting:</p> <p>Develop and execute branch-specific strategies to grow the business, increase market share, and enhance customer service. Prepare regular reports for upper management on branch performance, customer feedback, and business growth. Moreover, to stay updated on market trends, competitor activities, and economic factors affecting the branch.</p> <p> </p> <p>Process Innovation, Automation &amp; Digitalization:</p> <p>Drive continuous process improvement through innovative, automated, and digital solutions once required</p> <p> </p> <p>Business Control &amp; Governance</p> <p>Ensure adherence to the bank's policies, regulatory requirements, and industry standards in all operational activities.</p> <p> </p> <p>Self/People Development &amp; Continuous Learning:</p> <p>Continually update oneself through knowledge acquisition, on-the-job training, or project involvement; advocate and support others to do the same.</p> <p> </p> <p> <strong>Requirements</strong> </p> <p> Bachelor's Degree.</p> <p> Omani nationals only.</p> <p> 5 years of relevant experience in banking industry.</p></div></section>

<p><h4>Position objective:</h4> <p>The sales associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the store manager or assistant store manager.</p> <h4>Key responsibility:</h4> <p><strong>Customer service:</strong><br> Greet customers and assist them in selecting products that meet their needs.<br> Convert window shoppers into buyers through proactive engagement.<br> Promote the company's loyalty program to encourage repeat sales.<br> Deliver top-tier customer service by following the company’s GUEST model (Greet, Understand, Explain, Sell, Thank).<br> Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities.<br> Educate customers on product features, benefits, materials, and care instructions.</p> <p><strong>Grooming / attitude / knowledge:</strong><br> Always present a well-groomed and professional appearance.<br> Be flexible and available to work extended hours during peak sales periods.<br> Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations.</p> <p><strong>Merchandising:</strong><br> Ensure products are displayed in an attractive manner according to store layout standards.<br> Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items.<br> Record and maintain accurate inventory records for incoming and outgoing stock.<br> Upsell and cross-sell products to increase sales opportunities.<br> Maintain strong knowledge of product inventory and promotions to communicate effectively with customers.</p> <p><strong>Process:</strong><br> Efficiently operate the point of sale (POS) system for billing and transactions.<br> Balance the cash till at the start and end of shifts.<br> Accurately process payments through cash, credit cards, vouchers, or automatic debits.<br> Issue receipts, refunds, and change to customers correctly.<br> Maintain vigilance regarding store security and ensure all loss prevention policies are followed.<br> Replenish and re-merchandise stock on the sales floor to ensure product availability at all times.</p> <h4>Desired qualification:</h4> <p>The ideal sales associate in a retail company should have a bachelor’s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience. Previous experience in a sales role is preferred.</p></p><p></p>

<p><h4>Position objective</h4> <p>The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.</p> <p>Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager.</p> <h4>Key responsibilities</h4> <strong>Customer service:</strong> <ul> <li>Greet the customers and assist them in selecting the right product.</li> <li>Convert the window shoppers to ultimate buyers.</li> <li>Promote the Club Apparel Loyalty Program of the company for repeat sales.</li> <li>Serve customers with the highest standards and follow the company guideline of selling (GUEST – Greet, Understand, Explain, Sell, Thank).</li> <li>Must be updated about the various brands of the group for suggestive selling to the customers.</li> </ul> <strong>Grooming / attitude / knowledge:</strong> <ul> <li>Must be presentable and well-groomed at all times.</li> <li>Flexible to work for extended hours during the sale period.</li> <li>Must possess up-to-date product knowledge and ensure minimal stock loss.</li> <li>Flexible to work for extended hours during the sale period.</li> </ul> <strong>Merchandise:</strong> <ul> <li>Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms.</li> <li>Ensure all VM guidelines are followed and all stock norms on clearance are maintained.</li> <li>Record the inventory inward / outward and maintain the report of the same.</li> </ul> <strong>Process:</strong> <ul> <li>Handle the POS (Point of Sale) / billing counter efficiently.</li> <li>Tally money in the cash till during the beginning / end of the shifts.</li> <li>Issue receipts / refunds / change to the customers correctly.</li> <li>Process the payments by cash / credit cards / vouchers / automatic debits.</li> <li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li> <li>Must be flexible to work for varied shifts and overtime as per the business requirement.</li> <li>Adhere to SOP and loss prevention policies.</li> <li>Maintain confidentiality of the sales figures to the outside party.</li> </ul></p><p></p>

<p><h4>Position objective</h4> <p>The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.</p> <p>Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager/assistant store manager.</p> <h4>Key responsibilities</h4> <p><strong>Customer service:</strong></p> <ul> <li>Greet the customers and assist them in selecting the right product.</li> <li>Convert the window shoppers to ultimate buyers.</li> <li>Promote the Club Apparel Loyalty Program of the company for repeat sales.</li> <li>Serve customers with the highest standards and follow the company guideline of selling (GUEST – Greet, Understand, Explain, Sell, Thank).</li> <li>Must be updated about the various brands of the group for suggestive selling to the customers.</li> </ul> <p><strong>Grooming / attitude / knowledge:</strong></p> <ul> <li>Must be presentable and well-groomed at all times.</li> <li>Flexible to work for extended hours during the sale period.</li> <li>Must possess up-to-date product knowledge and ensure minimal stock loss.</li> <li>Flexible to work for extended hours during the sale period.</li> </ul> <p><strong>Merchandise:</strong></p> <ul> <li>Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms.</li> <li>Ensure all VM guidelines are followed and all stock norms on clearance are maintained.</li> <li>Record the inventory inward/outward and maintain the report of the same.</li> </ul> <p><strong>Process:</strong></p> <ul> <li>Handle the POS (Point of Sale)/billing counter efficiently.</li> <li>Tally money in the cash till during the beginning/end of the shifts.</li> <li>Issue receipts, refunds, and change to the customers correctly.</li> <li>Process the payments by cash, credit cards, vouchers, or automatic debits.</li> <li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li> <li>Must be flexible to work for varied shifts and overtime as per the business requirement.</li> <li>Adhere to SOP and loss prevention policies.</li> <li>Maintain confidentiality of the sales figures to outside parties.</li> </ul></p><p></p>

<p><h4>Position objective</h4> <p>The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.</p> <p>Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager.</p> <h4>Key responsibilities</h4> <p><strong>Customer service:</strong></p> <ul> <li>Greet the customers and assist them in selecting the right product.</li> <li>Convert the window shoppers to ultimate buyers.</li> <li>Promote the Club Apparel Loyalty Program of the company for repeat sales.</li> <li>Serve customers with the highest standards and follow the company guideline of selling (Guest – Greet, Understand, Explain, Sell, Thank).</li> <li>Must be updated about the various brands of the group for suggestive selling to the customers.</li> </ul> <p><strong>Grooming / attitude / knowledge:</strong></p> <ul> <li>Must be presentable and well-groomed at all times.</li> <li>Flexible to work for extended hours during the sale period.</li> <li>Must possess up-to-date product knowledge and ensure minimal stock loss.</li> <li>Flexible to work for extended hours during the sale period.</li> </ul> <p><strong>Merchandise:</strong></p> <ul> <li>Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms.</li> <li>Ensure all VM guidelines are followed and all stock norms on clearance are maintained.</li> <li>Record the inventory inward / outward and maintain the report of the same.</li> </ul> <p><strong>Process:</strong></p> <ul> <li>Handle the POS (Point of Sale) / billing counter efficiently.</li> <li>Tally money in the cash till during the beginning / end of the shifts.</li> <li>Issue receipts / refunds / change to the customers correctly.</li> <li>Process the payments by cash / credit cards / vouchers / automatic debits.</li> <li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li> <li>Must be flexible to work for varied shifts and overtime as per the business requirement.</li> <li>Adhere to SOP and loss prevention policies.</li> <li>Maintain confidentiality of the sales figures to the outside party.</li> </ul></p><p></p>

<p><h4>Position objective</h4> <p>The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.</p> <p>Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager/assistant store manager.</p> <h4>Key responsibilities</h4> <p><strong>Customer service:</strong></p> <ul> <li>Greet the customers and assist them in selecting the right product.</li> <li>Convert the window shoppers to ultimate buyers.</li> <li>Promote the Club Apparel Loyalty Program of the company for repeat sales.</li> <li>Serve customers with the highest standards and follow the company guideline of selling (GUEST – Greet, Understand, Explain, Sell, Thank).</li> <li>Must be updated about the various brands of the group for suggestive selling to the customers.</li> </ul> <p><strong>Grooming / attitude / knowledge:</strong></p> <ul> <li>Must be presentable and well-groomed at all times.</li> <li>Flexible to work for extended hours during the sale period.</li> <li>Must possess up-to-date product knowledge and ensure minimal stock loss.</li> <li>Flexible to work for extended hours during the sale period.</li> </ul> <p><strong>Merchandise:</strong></p> <ul> <li>Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms.</li> <li>Ensure all VM guidelines are followed and all stock norms on clearance are maintained.</li> <li>Record the inventory inward/outward and maintain the report of the same.</li> </ul> <p><strong>Process:</strong></p> <ul> <li>Handle the POS (Point of Sale) / billing counter efficiently.</li> <li>Tally money in the cash till during the beginning/end of the shifts.</li> <li>Issue receipts, refunds, and change to the customers correctly.</li> <li>Process the payments by cash, credit cards, vouchers, or automatic debits.</li> <li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li> <li>Must be flexible to work for varied shifts and overtime as per the business requirement.</li> <li>Adhere to SOP and loss prevention policies.</li> <li>Maintain confidentiality of the sales figures to outside parties.</li> </ul></p><p></p>

<p><h4>Position objective:</h4> <p>The sales associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the store manager or assistant store manager.</p> <h4>Key responsibility:</h4> <p><strong>Customer service:</strong><br> Greet customers and assist them in selecting products that meet their needs.<br> Convert window shoppers into buyers through proactive engagement.<br> Promote the company's loyalty program to encourage repeat sales.<br> Deliver top-tier customer service by following the company’s GUEST model (Greet, Understand, Explain, Sell, Thank).<br> Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities.<br> Educate customers on product features, benefits, materials, and care instructions.</p> <p><strong>Grooming / attitude / knowledge:</strong><br> Always present a well-groomed and professional appearance.<br> Be flexible and available to work extended hours during peak sales periods.<br> Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations.</p> <p><strong>Merchandising:</strong><br> Ensure products are displayed in an attractive manner according to store layout standards.<br> Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items.<br> Record and maintain accurate inventory records for incoming and outgoing stock.<br> Upsell and cross-sell products to increase sales opportunities.<br> Maintain strong knowledge of product inventory and promotions to communicate effectively with customers.</p> <p><strong>Process:</strong><br> Efficiently operate the point of sale (POS) system for billing and transactions.<br> Balance the cash till at the start and end of shifts.<br> Accurately process payments through cash, credit cards, vouchers, or automatic debits.<br> Issue receipts, refunds, and change to customers correctly.<br> Maintain vigilance regarding store security and ensure all loss prevention policies are followed.<br> Replenish and re-merchandise stock on the sales floor to ensure product availability at all times.</p> <h4>Desired qualification:</h4> <p>The ideal sales associate in a retail company should have a bachelor’s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience. Previous experience in a sales role is preferred.</p></p><p></p>

<p>URGENT HIRING ASSISTANT STORE MANAGER</p><p><br></p><p>Experience in FMCG retail or supermarket operations.</p><p>Knowledge of sales, inventory management, and customer service.</p><p>Familiarity with ERP/POS systems and MS Office.</p><p>Strong leadership, communication, and team management skills.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>

<p>Lead central/project stores, inventory control, SAP ERP, audits &amp; compliance. 10+ yrs exp, 5+ yrs managerial in EPC. Male, 40 50 yrs, ready to relocate. Salary no constraint for right candidate.</p><p><strong>Desired Candidate Profile</strong></p><p>Experienced Store Manager with 10+ yrs in EPC Oil &amp; Gas projects. Skilled in SAP, inventory control, audits &amp; compliance. Strong leadership, GCC exposure, ready to relocate to Muscat.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Sales &amp; Profitability</p><ul><li><p>Achieve departmental sales targets and maintain required profit margins.</p></li><li><p>Monitor daily sales performance and report variances to Branch Manager.</p></li><li><p>Coordinate with management to liquidate slow moving items or return them to suppliers.</p></li></ul><p>Supplier Negotiation &amp; Benefits</p><ul><li><p>Negotiate with suppliers to secure rental income, rebates, and promotional support.</p></li><li><p>Ensure supplier agreements benefit the company and align with profitability goals.</p></li><li><p>Collaborate with procurement teams to prioritize fast moving and seasonal items.</p></li></ul><p>Stock &amp; Ordering</p><ul><li><p>Monitor daily ordering of fast moving food items to ensure availability.</p></li><li><p>Track demand trends and adjust ordering accordingly.</p></li><li><p>Maintain expiry sheets for all food items and ensure timely clearance of expired stock.</p></li></ul><p>Category Management &amp; Merchandising</p><ul><li><p>Implement proper category management to optimize shelf space and product visibility.</p></li><li><p>Ensure departmental displays and merchandising comply with company standards.</p></li><li><p>Guarantee all items are scannable and correctly priced on shelves.</p></li><li><p>Prepare and update shelf price tags regularly.</p></li></ul><p>Quality &amp; Hygiene Control</p><ul><li><p>Maintain cleanliness and hygiene of shelves and food storage areas.</p></li><li><p>Monitor and update temperature sheets for chillers and freezers daily.</p></li><li><p>Ensure fresh items meet quality standards to avoid customer complaints.</p></li></ul><p>Customer Service</p><ul><li><p>Support excellent customer service by ensuring product availability and correct pricing.</p></li><li><p>Resolve customer complaints related to food items promptly and professionally.</p></li><li><p>Assist in promotional campaigns and seasonal events for the grocery department.</p></li></ul><p>Reporting &amp; Coordination</p><ul><li><p>Provide daily reports on sales, stock availability, and supplier negotiations.</p></li><li><p>Coordinate with Branch Manager and General Manager on departmental performance.</p></li><li><p>Escalate operational issues and recommend corrective actions.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s degree in Business Administration, Retail Management, or related field.</p></li><li><p>Minimum 5 years of experience in grocery/food retail operations.</p></li><li><p>Strong knowledge of category management, merchandising, and supplier negotiations.</p></li><li><p>Proficiency in ERP/POS systems and MS Office applications.</p></li><li><p>Excellent organizational and analytical skills.</p></li><li><p>Ability to thrive in a high volume, fast paced environment.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>SUMMARY OF ROLE:</b></p> <p>The Sales Officer provides Ahli Bank customers with a broad range of financial services that exceed expectations by ensuring each interaction is handled with competence, efficiency, and professionalism. Services are delivered promptly and accurately, resolving any issues seamlessly to create a hassle-free experience. This approach enhances customer satisfaction, fosters long-term relationships, and reinforces Ahli Bank s commitment to exceptional service and care.</p> <p> </p> <p><b>KEY RESPONSIBILITIES:</b></p> <p>Responsibilities</p> <p>Achieve Individual Sales and Branch Targets</p> <p>Consistently meet or exceed individual monthly sales targets (90%) and contribute to the branch s overall sales performance by supporting the team in achieving collective goals (10%).</p> <p> </p> <p>Team Collaboration and Staff Support</p> <p>Actively contribute as a team player to achieve branch goals based on key performance indicators. Provide guidance and coaching to new staff, helping them assimilate quickly into the bank.</p> <p> </p> <p>Customer Acquisition and Business Development</p> <p>Contact potential customers daily, both through in-branch and outside sales calls, identifying new business opportunities. Maintain detailed reports on closed deals and customer interactions.</p> <p> </p> <p>Market Awareness and Competitive Analysis</p> <p>Continuously observe the competition and maintain up-to-date knowledge of the local market position to inform strategic decisions and adjust sales approaches accordingly.</p> <p> </p> <p>Process Adherence and Audit Compliance</p> <p>Strictly adhere to branch processes and promptly report any deviations to the Senior Personal Banker, ensuring compliance with policies and contributing to a favorable branch audit rating.</p> <p> </p> <p>Service Improvement and Feedback</p> <p>Provide constructive feedback on products, services, and processes to help reduce cycle times, lower costs, and enhance overall customer satisfaction.</p> <p> </p> <p>Customer Retention and Complaint Resolution</p> <p>Work to minimize customer attrition and maximize the bank's customer base by improving service levels and resolving complex customer complaints through coordination with other team members.</p> <p> </p> <p>Diverse Customer Handling</p> <p>Provide high-quality service to customers from diverse demographics, handling inquiries and issues without bias regarding nationality, income, or race.</p> <p> </p> <p>Sales Reporting and Goal Tracking</p> <p>Attend weekly sales meetings with the branch manager to discuss progress and strategies, report on target achievements, and participate in follow-up meetings to ensure consistent performance improvement.</p> <p> </p> <p> </p> <p>Requirements</p> <p> Omani nationals only</p> <p> Higer Diploma</p> <p> 5 years of relevant experience in banking industry.</p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>SUMMARY OF ROLE:</b></p> <p>The Sales Officer provides Ahli Bank customers with a broad range of financial services that exceed expectations by ensuring each interaction is handled with competence, efficiency, and professionalism. Services are delivered promptly and accurately, resolving any issues seamlessly to create a hassle-free experience. This approach enhances customer satisfaction, fosters long-term relationships, and reinforces Ahli Bank s commitment to exceptional service and care.</p> <p> </p> <p><b>KEY RESPONSIBILITIES:</b></p> <p>Responsibilities</p> <p>Achieve Individual Sales and Branch Targets</p> <p>Consistently meet or exceed individual monthly sales targets (90%) and contribute to the branch s overall sales performance by supporting the team in achieving collective goals (10%).</p> <p> </p> <p>Team Collaboration and Staff Support</p> <p>Actively contribute as a team player to achieve branch goals based on key performance indicators. Provide guidance and coaching to new staff, helping them assimilate quickly into the bank.</p> <p> </p> <p>Customer Acquisition and Business Development</p> <p>Contact potential customers daily, both through in-branch and outside sales calls, identifying new business opportunities. Maintain detailed reports on closed deals and customer interactions.</p> <p> </p> <p>Market Awareness and Competitive Analysis</p> <p>Continuously observe the competition and maintain up-to-date knowledge of the local market position to inform strategic decisions and adjust sales approaches accordingly.</p> <p> </p> <p>Process Adherence and Audit Compliance</p> <p>Strictly adhere to branch processes and promptly report any deviations to the Senior Personal Banker, ensuring compliance with policies and contributing to a favorable branch audit rating.</p> <p> </p> <p>Service Improvement and Feedback</p> <p>Provide constructive feedback on products, services, and processes to help reduce cycle times, lower costs, and enhance overall customer satisfaction.</p> <p> </p> <p>Customer Retention and Complaint Resolution</p> <p>Work to minimize customer attrition and maximize the bank's customer base by improving service levels and resolving complex customer complaints through coordination with other team members.</p> <p> </p> <p>Diverse Customer Handling</p> <p>Provide high-quality service to customers from diverse demographics, handling inquiries and issues without bias regarding nationality, income, or race.</p> <p> </p> <p>Sales Reporting and Goal Tracking</p> <p>Attend weekly sales meetings with the branch manager to discuss progress and strategies, report on target achievements, and participate in follow-up meetings to ensure consistent performance improvement.</p> <p> </p> <p> </p> <p>Requirements</p> <p> Omani nationals only</p> <p> Higer Diploma</p> <p> 5 years of relevant experience in banking industry.</p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>SUMMARY OF ROLE:</strong> </p> <p>The Sales Officer provides ahlibank customers with a broad range of financial services that exceed expectations by ensuring each interaction is handled with competence, efficiency, and professionalism. Services are delivered promptly and accurately, resolving any issues seamlessly to create a hassle-free experience. This approach enhances customer satisfaction, fosters long-term relationships, and reinforces ahlibank s commitment to exceptional service and care.</p> <p> </p> <p> <strong>KEY RESPONSIBILITIES:</strong> </p> <ul> <li>Achieve Individual Sales and Branch Targets</li> </ul> <p>Consistently meet or exceed individual monthly sales targets (90%) and contribute to the branch s overall sales performance by supporting the team in achieving collective goals (10%).</p> <ul> <li>Team Collaboration and Staff Support</li> </ul> <p>Actively contribute as a team player to achieve branch goals based on key performance indicators. Provide guidance and coaching to new staff, helping them assimilate quickly into the bank.</p> <ul> <li>Customer Acquisition and Business Development</li> </ul> <p>Contact potential customers daily, both through in-branch and outside sales calls, identifying new business opportunities. Maintain detailed reports on closed deals and customer interactions.</p> <ul> <li>Market Awareness and Competitive Analysis</li> </ul> <p>Continuously observe the competition and maintain up-to-date knowledge of the local market position to inform strategic decisions and adjust sales approaches accordingly.</p> <ul> <li>Process Adherence and Audit Compliance</li> </ul> <p>Strictly adhere to branch processes and promptly report any deviations to the Senior Personal Banker, ensuring compliance with policies and contributing to a favorable branch audit rating.</p> <ul> <li>Service Improvement and Feedback</li> </ul> <p>Provide constructive feedback on products, services, and processes to help reduce cycle times, lower costs, and enhance overall customer satisfaction.</p> <ul> <li>Customer Retention and Complaint Resolution</li> </ul> <p>Work to minimize customer attrition and maximize the bank's customer base by improving service levels and resolving complex customer complaints through coordination with other team members.</p> <ul> <li>Diverse Customer Handling</li> </ul> <p>Provide high-quality service to customers from diverse demographics, handling inquiries and issues without bias regarding nationality, income, or race.</p> <ul> <li>Sales Reporting and Goal Tracking</li> </ul> <p>Attend weekly sales meetings with the branch manager to discuss progress and strategies, report on target achievements, and participate in follow-up meetings to ensure consistent performance improvement.</p> <p> </p> <p> <strong>Requirements:</strong> </p> <p> Bachelor's Degree</p> <p> Omani nationals only</p> <p> 5 years of relevant experience in banking industry.</p></div></section>

<p><h4>Position objective:</h4> <p>The objective of the Cluster Manager role is to oversee the operations and financial performance of a smaller group of retail stores for a particular brand within a designated area in a country. This includes driving sales growth, ensuring exceptional customer service, managing and developing store teams, and maintaining compliance with company standards. The role requires market analysis, financial oversight, and effective communication with the Area Sales Manager and brand teams to optimize store performance, manage inventory, and execute promotional and marketing campaigns in stores to achieve business objectives.</p> <h4>Key responsibility:</h4> <strong>Operations management</strong><br> <ul> <li>Oversee the daily operations of a smaller group of retail stores within a designated area for a specific brand, ensuring smooth and efficient functioning.</li> <li>Audit store operations and facilities regularly to ensure compliance with company standards, policies, and procedures, focusing on productivity, efficiency, safety, and security.</li> <li>Direct the opening of new stores within the cluster by coordinating resources such as staff, merchandise, and logistics; manage the closing of existing stores as necessary.</li> <li>Adhere to and enforce company SOPs, policies, procedures, and loss prevention audit guidelines in all assigned stores. Implement corrective actions to address any non-compliance issues.</li> <li>Oversee the implementation and consistent execution of visual merchandising guidelines across all stores in the cluster.</li> </ul> <strong>Sales & financial management</strong><br> <ul> <li>Monitor and analyze sales performance by comparing actual sales against weekly targets, previous year’s performance, and projections. Take corrective actions in coordination with other departments.</li> <li>Set sales targets for stores within the cluster to maximize profitability, taking into account market conditions and store-specific factors.</li> <li>Review and monitor stock level reports, coordinating with the brand team to ensure optimal inventory levels are maintained.</li> <li>Monitor inventory movement and take necessary actions to minimize shrinkage and optimize stock turnover.</li> </ul> <strong>Customer experience</strong><br> <ul> <li>Ensure exceptional customer service across all stores by coaching store teams and setting high service standards.</li> <li>Maintain and enhance the standards of customer service within the cluster, regularly assessing and improving the customer experience.</li> <li>Address customer inquiries and concerns promptly, striving to exceed customer expectations.</li> </ul> <strong>Team management & development</strong><br> <ul> <li>Recruit, train, and develop staff on sales techniques, customer service, teamwork, and brand-specific requirements.</li> <li>Evaluate the performance of store employees annually, promoting open communication through regular coaching and motivation.</li> <li>Schedule and conduct regular staff meetings to communicate goals, performance expectations, and provide constructive feedback.</li> <li>Monitor and manage staff scheduling and leave approvals for store managers, ensuring adequate coverage and efficient operation.</li> </ul> <strong>Market analysis & strategy</strong><br> <ul> <li>Utilize market insights to identify opportunities for growth and adapt store strategies accordingly within the cluster.</li> <li>Stay informed about market trends, consumer behavior, and competitor activities specific to the assigned brand and area.</li> </ul> <strong>Communication & reporting</strong><br> <ul> <li>Communicate business drivers, merchandise issues, and other relevant information to the Area Sales Manager, Retail Operations Manager, and other key stakeholders.</li> <li>Prepare and present regular reports on store performance, including successes, challenges, and recommendations for improvement.</li> </ul> <h4>Desired experience:</h4> <p>The ideal candidate should have 4-5 years of experience in retail management, with at least 2-3 years in a multi-store management role, such as multi-unit store manager. Proven track record of successfully overseeing multiple retail stores, particularly in the fashion or related industries.</p></p><p></p>