Software Tester Jobs in Oman
1158 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Position Title Training Administrator - Training and Certification Management Reports to Director of Muscat University Academy 1. Purpose of the Position The Training Administrator MU Academy is responsible for the effective coordination, administration, and operational support of all professional training programmes, certification courses, executive education activities, short courses, and corporate training delivered through MU Academy. The role ensures that training programmes are planned, scheduled, communicated, delivered, documented, and reported professionally. The Training Administrator will support learner registration, trainer coordination, venue and materials preparation, attendance monitoring, certificate issuance, stakeholder communication, and post-training evaluation. Support MU Academy s objective to become a leading provider of professional development, executive education, and internationally certified training programmes in Oman. 2. Key Responsibilities A. Training Programme Administration 1. Programme Planning and Scheduling Assist in preparing the annual, quarterly, and monthly training calendar for MU Academy. Coordinate training schedules for public courses, corporate programmes, executive education, and certification preparation courses. Support the planning of B2B and B2C training activities in coordination with the Academy leadership. Maintain updated records of confirmed, postponed, cancelled, and completed programmes. Coordinate with internal departments to avoid scheduling conflicts with university events, room bookings, and major institutional activities. 2. Training Coordination and Logistics Arrange training venues, classrooms, labs, auditorium spaces, online platforms, equipment, refreshments, and training materials. Ensure all training rooms are prepared before programme delivery, including seating arrangements, branding, signage, attendance sheets, name badges, and required technology. Coordinate with Facilities, IT, Finance, Marketing, Admissions, and other relevant departments to support smooth programme delivery. Liaise with trainers, lecturers, consultants, and external partners to confirm availability, session plans, materials, and delivery requirements. Support hybrid and online training delivery by arranging links, access, technical checks, recordings where approved, and participant support. 3. Participant Registration and Communication Manage participant registration for MU Academy courses. Respond professionally to enquiries from individuals, companies, government entities, and partner organizations. Send confirmation emails, joining instructions, schedules, payment reminders, programme updates, and post-training communication. Maintain accurate participant records including name, contact details, organization, payment status, attendance, assessment results where applicable, and certificate status. Provide timely support to learners before, during, and after programme delivery. B. Training Delivery Support 1. Trainer and Partner Support Coordinate with external training providers, certification bodies, and professional partners. Collect trainer profiles, session outlines, course descriptions, assessment requirements, and training materials. Support visiting trainers with logistical arrangements, including venue access, hotel or travel coordination where required, IT support, and local arrangements. Ensure trainers receive attendance lists, course schedules, participant details, evaluation forms, and administrative support. 2. Course Materials and Documentation Prepare and organize course materials, presentations, handouts, assessment papers, feedback forms, and digital resources. Ensure course materials are branded according to MU Academy and Muscat University guidelines. Maintain a digital archive of course outlines, trainer materials, attendance records, evaluations, certificates, and reports. Ensure documentation is complete for each programme delivered. 3. Attendance and Assessment Administration Monitor participant attendance during training sessions. Maintain accurate attendance records for each course. Support the administration of pre-training and post-training assessments where applicable. Coordinate with trainers on participant completion status, assessment results, and eligibility for certificates. Flag attendance, completion, or assessment issues to the Academy leadership. C. Certification and Records Management 1. Certificate Issuance Prepare and issue certificates of attendance, completion, participation, or achievement in line with MU Academy procedures. Coordinate certificate approvals and signatures from authorized personnel. Maintain a certificate issuance register with serial numbers, participant names, course titles, dates, and approval status. Coordinate with international certification bodies where certificates are issued externally. 2. Data Entry and System Management Maintain accurate training data in MU Academy records, CRM, HRMS, LMS, or any other approved system. Update course status, participant details, attendance, payments, trainer details, evaluations, and completion reports. Ensure all digital and physical records are filed systematically and securely. Support the development and improvement of MU Academy databases and reporting templates. 3. Compliance and Documentation Ensure training files are maintained in line with Muscat University policies and regulatory requirements. Support documentation required for Ministry of Labor registration, professional body licensing, partner reporting, and internal audit purposes. Maintain confidentiality of participant, client, trainer, and partner information. Ensure compliance with university procedures related to procurement, finance, branding, data protection, and quality assurance. D. Client, Corporate and Stakeholder Coordination 1. Corporate Training Support Support communication with corporate clients, government entities, and institutional partners. Assist in preparing training proposals, quotations, course schedules, participant lists, and delivery arrangements. Coordinate customized corporate training requirements with trainers and Academy leadership. Follow up with clients regarding participant nominations, payments, attendance, feedback, and certificates</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum Qualification: Bachelor s degree in Business Administration, Human Resource Management, Education, Training Management, Management Information Systems, Marketing, or a related field. Preferred Qualification: Professional certification or short training in training administration, project coordination, customer service, HR, event management, or quality assurance would be an advantage Experience, Competencies and Skills: 1 3 years of relevant experience in training administration, academic administration, customer service, HR administration, programme coordination, or professional development services. Experience in a university, training centre, executive education unit, professional certification provider, or customer-facing education environment is preferred. Experience using CRM, LMS, HRMS, student information systems, or training management platforms is an advantage. Experience dealing with corporate clients, trainers, external partners, or professional certification bodies is desirable. Understanding of training administration and professional development operations. Strong coordination and scheduling skills. Good knowledge of logistics, participant registration, attendance tracking, evaluation forms, and certificate issuance. Strong data entry, records management, and reporting skills. Proficiency in Microsoft Office, especially Excel, Word, PowerPoint, and Outlook. Ability to prepare reports, dashboards, schedules, and administrative documents. Familiarity with CRM, LMS, HRMS, or training management systems is an advantage. Ability to support online and hybrid training delivery using platforms such as Microsoft Teams, Zoom, or similar tools. Excellent communication skills in English and Arabic. Applications are accepted from Omani nationals only. Customer Relationship Personal Evolution Autonomy Administrative Work Technical Expertise Responsibilities Lead the entire sales cycle Achieve monthly sales objectives Qualify the customer needs Negotiate and contract Master demos of our software Must Have Bachelor Degree or Higher Passion for software products Perfect written English Highly creative and autonomous Valid work permit for Belgium Nice to have Experience in writing online content Additional languages Google Adwords experience Strong analytical skills What's great in the job? Great team of smart people, in a friendly and open culture No dumb managers, no stupid tools to use, no rigid working hours No waste of time in enterprise processes, real responsibilities and autonomy Expand your knowledge of various business industries Create content that will help our users on a daily basis Real responsibilities and challenges in a fast evolving company Our Product Discover our products.</p><p></p></section>
<p>Provide robust technical support on geology for the development of integrated geoscience learnings and their implementation into the integrated subsurface under the TL ABB Oil Team Subsurface Operated Assets scope, by applying advanced geoscience knowledge and industry learnings to deliver timely, high-quality geological analysis and interpretation (including the 3D static model) that progresses the Company's operated and non-operated assets across a variety of reservoirs, fluids, and maturity levels, to lead development operations, geological modelling, data acquisition, and people progression, and to coordinate special studies, prepare and update subsurface interpretations, and provide relevant data inputs to other disciplines, in order to enhance geological interpretation and support the discovery of significant oil and gas deposits.</p><p>The position will act in accordance with the OQEP's Mission, Vision, Values & Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, QHSE & Energy Management System requirements standards, Omani's government & other legal justifications, and best international practices in consonance with national objectives.</p><p><strong>Main tasks and responsibilities</strong></p><ul><li>Lead, develop, and provide robust technical geological judgement on modification and innovation proposals in accordance with project (subsurface) requirements and relevant standards, ensuring safety and reliability, and provide guidance to junior engineers, trainees, and teams.</li><li>Provide robust technical geological expertise, support, and innovative solutions for the execution of the geology process/discipline, ensuring teams apply common engineering principles and concepts; may handle a large scope of projects simultaneously.</li><li>Represent the company as lead geoscientist at partner interface meetings and Technical Committee Meetings (TCMs).</li><li>Execute the pre-defined geological elements of development projects.</li><li>Apply advanced geological expertise and professional judgement in delivering assigned projects, and present completed analysis and recommendations at Peer Reviews, Peer Assists, and Functional Reviews under the Company's Value Assurance Framework; may act as a peer reviewer for other projects.</li><li>Be accountable for formulating realistic alternative subsurface realisations and providing field-optimum development concepts and recommendations.</li><li>Ensure all geological uncertainties and risks are incorporated into forward exploration and development plans and included in all estimates of reserves.</li><li>Liaise with other team members to carry out subsurface evaluation and analysis, propose well locations, and pick wells to fulfil business needs, as well as defining necessary data gathering such as logging and coring.</li><li>Contribute to all phases of planning, delivery, and evaluation of well operations as assigned, including Geotech documents, data gathering, daily reporting, and post-well studies and analyses.</li><li>Prepare and keep up to date subsurface interpretations presented as structural contour maps, thickness maps, and cross-sections aimed at defining the boundary conditions of pools and reservoirs.</li><li>Integrate production and engineering data to meet the Company's production and forecasting targets, ensuring all evaluations are documented and related geological data (both petro-technical and physical) is handled in accordance with the Company's Data Management Standards.</li><li>Propose, develop, and support subsurface work to gain internal and partner approval for operator recommendations and proposals.</li><li>Establish and formulate workflows, best practices, and procedures for OQEP upstream in the geology function.</li><li>Adhere to appropriate subsurface policies and standards.</li><li>Work safely and think proactively about personal safety and the safety of others, and actively participate in, contribute to, and promote the Company's occupational health, safety, security, and environment culture.</li><li>Ensure work is carried out in accordance with the Company's HSE and Security policies and procedures, meet Company HSE goals and targets, and participate in HSE programs.</li><li>Fulfil stand-by / on-call duties when required.</li><li>Perform other similar duties as assigned by the TL ABB Oil Team.</li></ul><p><strong>Key interactions</strong></p><ul><li>Internal: TL ABB Oil Team and the ABB Development subsurface team, Business Development and enabling functions (Reservoir Engineering, Petrophysics, Geophysics, Well Delivery & Operations.</li><li>External: Joint-venture partners, technical committees, consultancy firms, and service providers.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>BS degree in Geology, a relevant science subject, or equivalent. An MSc degree is desirable.</li><li>Excellent knowledge of written, read, and spoken English (required).</li><li>A minimum of 8+ years' relevant experience in geology and subsurface roles, with demonstrated leadership in geological studies and development projects.</li><li>Broad geoscience knowledge, with experience across both geophysics and geology.</li><li>Experienced in both exploration and development upstream oil and gas activities.</li><li>Strong, mandatory skills and experience in relevant software such as Petrel and Tnavigator.</li><li>Demonstrated strong experience in well operations planning and delivery; field appraisal and development including reservoir characterisation; prospect generation, evaluation, and proposal; and exposure to regional and new-venture evaluations.</li><li>Strong 3D geological modelling skills, preferably in Petrel.</li><li>Expert user of geological interpretation systems.</li><li>Ability to work in a multidisciplinary team environment, with strong interpersonal and communication skills (verbal and written) and proficiency in written and spoken English.</li><li>Track record of deadline delivery, result-oriented, with the ability to prioritise and deliver.</li><li>Strong skill and experience in relevant software such as Petrel is mandatory; experience in Tnav geology will be an advantage.</li><li>Experience in field development of clastic reservoir is mandatory.</li><li>Experience in field development of tight reservoir is an advantage.</li><li>Experience in Exploration or New Ventures will be an advantage.</li><li><strong>Soft:</strong> Self-starter with the ability to multi-task while maintaining priorities, Ability to work in a multi-disciplinary team environment, Active listening, Attention to detail, Critical thinking, Judgment and decision making, Complex problem solving, Strong interpersonal and communication skills (verbal and written) with proficiency in written and spoken English, Result oriented with ability to prioritize and deliver.</li><li><strong>Technical:</strong> Computer literacy including MS Office & relevant Geoscience software (Petrel, Tnav and ArcGIS). 3D Geological modelling skills, preferably in Petrel Software. Project Management skills, Mathematics, Physics, Quality control analysis, Geography, Understanding the uncertainties in the petrophysical evaluation and quantifying framework within which exploration activities are planned and also the assessment of discovered volumes.</li></ul>
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<span>Tech Support Specialist (SaaS, Helpdesk, IT Support & Troubleshooting) – Remote Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role At Pavago, one of our clients is hiring a Tech Support Specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.<br> This is a hands-on support role focused on: Technical troubleshooting Ticket resolution SaaS support operations User onboarding & access management Knowledge base documentation Customer support and issue escalation You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.<br> If you enjoy: solving technical problems troubleshooting systems helping users navigate software issues working in fast-paced support environments this role is a strong fit.<br> What You’ll Own Technical Support & Troubleshooting Respond to technical support requests through platforms such as: Zendesk Freshdesk Jira Service Desk ServiceNow Troubleshoot: login issues password resets connectivity problems SaaS platform errors browser and system-related issues Resolve Level 1 & Level 2 support requests Guide customers through troubleshooting steps using simple, non-technical language Ensure users feel informed and supported throughout the resolution process Ticket Management & Escalation Prioritize incoming tickets based on: urgency SLA requirements business impact Escalate complex issues to: Tier 2/3 Support DevOps Engineering teams Document: troubleshooting steps findings reproduction details escalation notes Maintain clean and accurate support documentation Basic System Administration Support: user provisioning account setup password resets permissions management Assist with: onboarding offboarding access control workflows Support: Windows macOS Linux environments Knowledge Base & Documentation Create and maintain: FAQs troubleshooting guides internal support documentation Identify recurring issues and document solutions Improve first-contact resolution rates through stronger documentation and workflows Monitoring & Issue Detection Use monitoring tools such as: Datadog Splunk New Relic Monitor alerts and identify recurring technical issues proactively Report trends and recurring incidents for long-term resolution and process improvement Cross-Functional Collaboration Work closely with: QA Product Engineering DevOps teams Report: bugs feature requests customer pain points Share customer feedback to improve product functionality and support operations What Makes You a Strong Fit Calm and professional under pressure Strong troubleshooting and problem-solving mindset Excellent communicator with empathy and patience Detail-oriented with strong documentation habits Comfortable working independently in remote support environments Focused on both technical resolution and customer experience Requirements (Must-Have) Experience 1–2+ years of experience in: Technical Support IT Helpdesk SaaS Support Customer-Facing Troubleshooting Technical Skills Experience with: Zendesk Jira ServiceNow Freshdesk Familiarity with: SaaS platforms networking basics operating systems Comfortable managing multiple systems and support queues simultaneously Communication Skills Strong written and verbal English communication Ability to explain technical issues clearly to non-technical users Strong multitasking and organizational skills Nice to Have CompTIA A+ or Network+ certifications Experience supporting: APIs SaaS integrations cloud-based platforms Familiarity with: Datadog Splunk New Relic Background in: SaaS IT services technical customer support Tools & Platforms Zendesk Jira Service Desk ServiceNow Freshdesk Datadog Splunk New Relic SaaS & cloud-based platforms What a Typical Day Looks Like Review support queues and prioritize urgent tickets Troubleshoot SaaS and technical support requests Resolve customer and internal system issues Escalate complex problems with detailed documentation Update FAQs and support documentation Collaborate with engineering and product teams on bugs and improvements Monitor support metrics and identify recurring issues In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.<br> Key Metrics for Success (KPIs) First Response Time (FRT) within SLA First Contact Resolution (FCR) rate Reduced Average Resolution Time (ART) Customer Satisfaction (CSAT) scores Reduced recurring ticket volume Consistently updated documentation and knowledge base quality Why This Role Stands Out Exposure to modern SaaS and support environments Opportunity to work with: support systems monitoring tools cloud platforms technical troubleshooting workflows Strong growth path into: Tier 2 Support Systems Administration DevOps Customer Success Engineering Remote flexibility with collaborative technical teams Opportunity to improve systems, documentation, and support operations Interview Process Initial Phone Screen Video Interview with Pavago Recruiter Practical Troubleshooting Exercise Client Interview with Support / Engineering Leadership Offer & Background Verification Apply Now If you: enjoy solving technical problems thrive in customer-facing support environments communicate clearly under pressure want hands-on experience with SaaS and technical systems this is a strong opportunity to grow within technical support and modern SaaS operations.<br></span> </div>
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<p></p><br><p>We're partnering with a leading technology consultancy to find a Senior IPA Developer with deep UiPath expertise to join their growing automation practice in Muscat.</p><br><p></p><br><p><b>Discover the Role</b></p><br><p>You'll take the lead on designing, developing, testing, and maintaining UiPath automation solutions for enterprise clients. Beyond delivery, you'll mentor junior team members, manage project timelines, and be a trusted advisor on all things RPA.</p><br><ul><li><p>Designing and implementing UiPath workflows using UiPath Studio and related tools.</p><br></li><li><p>Troubleshooting and debugging automation solutions to meet client expectations.</p><br></li><li><p>Building custom activities and reusable components to improve efficiency.</p><br></li><li><p>Collaborating with business stakeholders, analysts, and technical teams to integrate solutions.</p><br></li><li><p>Leading code reviews and QA activities to ensure adherence to best practices.</p><br></li><li><p>Supporting business case development for further RPA adoption.</p><br></li><li><p>Mentoring junior developers and contributing to their RPA skill development.</p><br></li><li><p>Managing project documentation and ensuring knowledge transfer to clients.</p><br></li></ul><p></p><br><p><b>Discover the Requirements</b></p><br><ul><li><p>5+ years of experience in software development or automation using RPA tools.</p><br></li><li><p>Minimum 3 years of UiPath development experience.</p><br></li><li><p>UiPath RPA Developer Advanced Certification (UiARD) — mandatory.</p><br></li><li><p>Strong UiPath Documents understanding skills.</p><br></li><li><p>Experience with IDP, OCR, AI/ML technologies (UiPath, ABBYY, Google, Microsoft).</p><br></li><li><p>Programming skills in C#.Net, VB.NET, C++, Python, or Java.</p><br></li><li><p>Scripting experience: PowerShell, VBA, VBScript, Bash.</p><br></li><li><p>Database knowledge (SQL, NoSQL) and API experience.</p><br></li><li><p>Telecom industry background is a must.</p><br></li><li><p>Agile delivery experience and excellent communication skills.</p><br></li></ul><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Oversee the daily maintenance, tuning, and optimization of key LDC applications including EMS/SCADA, WAMS, EDL, and DTS. Ensure the accurate modeling of new transmission assets (substations, lines, renewable energy sources) within the operational software environment. Serve as the lead technical liaison between control room operators and IT/software vendors to translate operational needs into technical requirements. Manage the technical setup and scenario development for the Dispatcher Training Simulator (DTS) to support operator qualification and drills. Provide advanced technical support and troubleshooting for application failures or performance lags affecting real-time operations. Monitor and report on the performance and availability of LDC applications, identifying opportunities for system upgrades or enhancements. Implement and enforce cybersecurity protocols and data integrity standards for all managed operational applications. Supervise the backup and disaster recovery procedures for operational databases and critical application configurations. Contribute to the development of Standard Operating Procedures (SOPs) for application use and data management. Manage the section s workforce, providing mentorship and technical training to staff to build internal expertise in power system applications. Knowledge and Understanding of Asset Management, QHSE Management System and IT Security Standard Requirements according to ISO55001, ISO 14001, OHSAS 18001 and ISO 27001 to carry out the assigned duties as per the roles and responsibilities matrix. Undertake additional responsibilities depending on Management and Business requirements</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Minimum Qualifications:</b></p><p>Bachelor s degree in electrical Power Engineering or Computer Engineering.</p><p><b>Professional Experience:</b></p><p>Minimum of 7 years of experience, in areas of Power System Operations, EMS/SCADA Systems., Utility Application Management</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for an Omani Oracle Database Administrator (DBA) to join our team. As the DBA he will be responsible for system analysis, design, database development, and implementation based on business needs. The DBA will perform requirements analysis, full life-cycle development of server and client software, perform unit testing, and create documentation as well as will interpret project requirements and implement the database according to the business specifications.</p><p><strong>Duties and Responsibilities</strong></p><p>Operational:</p><ul><li>install, configure, and upgrade database software and systems.</li><li>Monitor database performance and optimize SQL queries for efficiency.</li><li>Manage database backups, ensuring successful and timely completion, and ensure recovery procedures are followed.</li><li>Manage user access, permissions, and security settings to maintain the confidentiality and integrity of data.</li><li>Perform database tuning and troubleshooting to optimize database performance.</li><li>Design and implement data backup and disaster recovery plans.</li><li>Perform database patch management to ensure systems are up to date.</li><li>Ensure the security of the databases and perform regular security audits.</li><li>Provide technical support for database-related incidents and resolve issues in a timely manner.</li><li>Maintain and enforce best practices for database management.</li><li>Regularly review and analyze database logs and performance metrics.</li><li>Provide recommendations for improving database processes, security, and operations.</li><li>Communicate with the finance team to get package for contracts renewal and Management and Reporting the contract for renewal</li><li>Working to set an annual plan for developing the database section.</li><li>Perform database migrations, upgrades, and data migration tasks.</li><li>Work with the development team to support new system and application implementations.</li><li>Maintain up-to-date documentation on database architecture, procedures, and best practices.</li></ul><p><strong>KEY INTERACTIONS</strong></p><ul><li>Internal: All internal department As part of day-to-day activities</li><li>External: External vendors and consultants As part of day-to-day activities</li><li>Level of external interaction: This position requires medium level of external interactions</li></ul><p><strong>MINIMUM EDUCATION, QUALIFICATIONS & SKILLS</strong></p><ul><li>Education: Bachelor s degree in relevant discipline.</li><li>Experience: 5 to 8 years of relevant experience</li><li>Special Skills & Knowledge: In-depth knowledge of operating systems, server administration, storage technologies, and network protocols. Strong understanding of IT service management (ITSM) principles and methodologies (e.g., ITIL). Excellent problem-solving, analytical, and communication skills. Customer-centric approach with a commitment to delivering high-quality service. Ability to lead and motivate a team, fostering a collaborative work environment. Strong technical communication skills and a thorough understanding of database architecture</li><li>Business Understanding: This position requires a medium level of business understanding</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: Bachelor s degree in relevant discipline.</li><li>Experience: 5 to 8 years of relevant experience</li><li>Special Skills & Knowledge: In-depth knowledge of operating systems, server administration, storage technologies, and network protocols. Strong understanding of IT service management (ITSM) principles and methodologies (e.g., ITIL). Excellent problem-solving, analytical, and communication skills. Customer-centric approach with a commitment to delivering high-quality service. Ability to lead and motivate a team, fostering a collaborative work environment. Strong technical communication skills and a thorough understanding of database architecture</li><li>Business Understanding: This position requires a medium level of business understanding</li></ul><p></p></section>
<p>Provide technical support to staff and students, ensuring timely resolution of IT issues. Install, configure, maintain, and troubleshoot desktop computers, laptops, printers, projectors, and other IT equipment. Install, update, and maintain operating systems, software applications, and educational platforms. Support and maintain wired and wireless network infrastructure to ensure reliable connectivity. Provide technical support for Learning Management Systems (LMS) and other school information systems. Maintain computer laboratories, interactive displays, smart boards, and audiovisual equipment. Assist in implementing data backup, cybersecurity, and information security procedures. Monitor IT systems, diagnose hardware and software issues, and perform preventive maintenance. Manage user accounts, passwords, and access permissions in accordance with school policies. Maintain accurate documentation of technical issues, maintenance activities, and IT inventory. Coordinate with external vendors and service providers for equipment maintenance and technical support. Support the implementation of new technologies and IT projects across the school. Ensure compliance with school policies, safeguarding requirements, health and safety regulations, and IT security standards.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma or Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Information Systems, or a related field. Professional IT certifications are preferred.</li><li>A valid IELTS certificate with an overall band score of at least 6.0 is required.</li><li>A minimum of three (3) years of experience in Information Technology and technical support.</li><li>Experience in troubleshooting and maintaining computers, printers, networks, and IT equipment.</li><li>Experience working in an educational institution or international school is preferred.</li><li>Excellent English communication skills, both written and spoken.</li><li>Strong knowledge of Windows and macOS operating systems.</li><li>Experience in computer hardware and software installation, configuration, and troubleshooting.</li><li>Good understanding of networking concepts, including LAN/WAN, switches, routers, and wireless access points.</li><li>Knowledge of Microsoft 365 and Google Workspace administration.</li><li>Strong problem-solving and analytical skills.</li><li>Excellent customer service and communication skills.</li><li>Good organizational and time management skills.</li><li>Ability to work independently and collaboratively within a multicultural environment.</li></ul>
<p>The Chief Financial Officer (CFO) provides strategic financial leadership to drive the growth, financial sustainability, and long-term success of Onsor Technologies. As a member of the Executive Leadership Team, the CFO partners with the CEO to strengthen financial performance, ensure sound governance and compliance, and support operational excellence and sustainable value creation.</p><p>DIMENSIONS</p><p>No. of Reports 4-6</p><p>Budgetary Control: Yes</p><p>External Interface(s)</p><p>Banks and Financial Institutions</p><p>Investors and Shareholders</p><p>Government Authorities</p><p>External Auditors</p><p>Tax Authorities</p><p>Strategic Partners</p><p>Vendors and Suppliers</p><p>Internal Interface(s):</p><p>Chief Executive Officer</p><p>Executive Leadership Team</p><p>Operations</p><p>Technology</p><p>Sales & Marketing</p><p>Human Resources</p><p>Procurement</p><p>Legal & Compliance</p><p>KEY ACCOUNTABILITIES AND RESPONSIBILITIES</p><p>Strategic Leadership</p><p>Develop and execute the company's financial strategy aligned with Onsor Technologies' strategic objectives.</p><p>Provide financial insights and recommendations to the CEO and Executive Leadership Team.</p><p>Support business expansion, new investments, mergers, acquisitions, and strategic partnerships.</p><p>Lead long-term financial planning to support business growth and innovation.</p><p>Financial Management</p><p>Direct all finance, accounting, treasury, taxation, payroll, and financial reporting activities.</p><p>Ensure timely and IFRS-compliant financial reporting.</p><p>Maintain effective internal financial controls and governance frameworks.</p><p>Manage cash flow, liquidity, working capital, and capital allocation.</p><p>Budgeting & Financial Planning</p><p>Lead the annual budgeting and forecasting process.</p><p>Develop financial models to support business decisions and investment opportunities.</p><p>Monitor financial performance against budgets and strategic targets.</p><p>Recommend initiatives to improve profitability and operational efficiency.</p><p>Treasury & Investment Management</p><p>Manage banking relationships and financing arrangements.</p><p>Lead fundraising through debt, equity, grants, and government funding.</p><p>Evaluate investment opportunities and optimize capital structure.</p><p>Monitor foreign exchange exposure and financial risks.</p><p>Commercial & Manufacturing Finance</p><p>Support pricing strategies and commercial decision-making.</p><p>Oversee product costing and profitability analysis for hardware manufacturing and technology solutions.</p><p>Monitor project profitability across software, AI, IoT, and digital transformation projects.</p><p>Improve procurement efficiency and supply chain financial performance.</p><p>Corporate Governance & Compliance</p><p>Ensure compliance with Omani financial regulations, taxation, VAT requirements, and statutory obligations.</p><p>Lead internal and external audits.</p><p>Develop enterprise risk management policies and business continuity plans.</p><p>Strengthen corporate governance and financial compliance across the organization.</p><p>Business Performance</p><p>Develop executive dashboards and financial KPIs.</p><p>Monitor business performance and recommend corrective actions.</p><p>Support digital transformation initiatives through financial analytics and automation.</p><p>Drive cost optimization while maintaining operational excellence.</p><p>Leadership & People Management</p><p>Lead, mentor, and develop the Finance and Procurement teams.</p><p>Build a high-performing finance function that supports innovation and growth.</p><p>Foster a culture of integrity, accountability, collaboration, and continuous improvement.</p><p>Partner with department heads to improve financial awareness and decision-making.</p><p><strong>Desired Candidate Profile</strong></p><p><b>Qualifications:</b></p><p>Bachelor s degree in finance, Accounting, Economics, Business Administration, or a related field.</p><p>MBA or master s degree in finance is preferred.</p><p>Professional accounting qualifications such as CPA, ACCA, CMA, or CA are required.</p><p>Experience:</p><p>10 years of progressive experience in finance, including leadership roles.</p><p>Proven experience in financial strategy, corporate finance, fundraising, and investment management.</p><p>Experience with ERP systems, financial reporting, and finance transformation initiatives.</p><p>Key Skills and Competencies:</p><p>Strategic Financial Leadership</p><p>Financial Planning & Analysis</p><p>Budgeting and Forecasting</p><p>Corporate Finance & Treasury Management</p><p>Risk Management & Corporate Governance</p><p>Financial Reporting (IFRS)</p><p>Fundraising & Investor Relations</p><p>Business and Commercial Acumen</p><p>ERP Systems & Financial Analytics</p><p>Leadership, Communication, and Decision-Making</p><p>Additional Requirements</p><p>English (fluent written and verbal) Mandatory</p><p>Arabic (fluent written and verbal) Mandatory</p>
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<br>عقد دوام كامل - المركز المؤسسي الرئيسي + زيارات ميدانية منتظمة لفروع المدرسة (عمان).<strong>نوع العقد وموقع العمل</strong>قيادة الجانب الأكاديمي والتربوي في جميع فروع مدرسة القارئ العبقري، وضمان تنفيذ المناهج بجودة عالية، وتعظيم الأثر التربوي على العباقرة والمعلمات والفريق الأكاديمي بما يحقق رؤية المدرسة في بناء جيل قرآني مبدع يحمل خماسية السكينة.<strong>الهدف العام من الوظيفة</strong><ol><li>وضع وتنفيذ الاستراتيجية الأكاديمية السنوية بالتنسيق مع الرئيس التنفيذي.</li><li>الإشراف الكامل على تنفيذ المناهج (القرآن، البيان، العلوم الشرعية، STEAM، القراءة والكتابة، خماسية العمل، خماسية اللعب، خماسية النوم والصحة).</li><li>ضمان دمج قيم خماسية السكينة في جميع البرامج والأنشطة اليومية.</li><li>الإشراف المباشر على مديرة الفروع (CAO الميداني) ومسؤولة المناهج والمحتوى ومسؤولة جودة أكاديمية.</li><li>تطوير وتحديث المناهج (خاصة إدخال دواوين جديدة للبيان، أصول الفقه، منهج «تلقين الصبيان»).</li><li>متابعة جودة التدريس والتقييم الأكاديمي عبر الزيارات الميدانية والتقارير.</li><li>الإشراف على برامج تعظيم الأثر الأكاديمي (تعليم القرآن والبيان للمعلمات والعباقرة، برامج STEAM، مجلات العباقرة).</li><li>التنسيق مع مدير الموارد البشرية لتدريب وتطوير المعلمات (خاصة معلمات المجال الأول).</li><li>المساهمة في خطة تعظيم الأثر العامة للمدرسة ومتابعة تنفيذها أكاديميًا.</li><li>إعداد التقارير الأكاديمية الدورية للرئيس التنفيذي ومجلس الإدارة.</li></ol><strong>المهام والمسؤوليات</strong><ul><li>نسبة تحقيق أهداف المنهج القرآني والبياني (حفظ، تلاوة، تدبر، إلخ).</li><li>نسبة رضا أولياء الأمور عن الجانب الأكاديمي (≤ ٩٠٪).</li><li>نسبة المعلمات اللاتي يحققن الحد الأدنى الإلزامي من حفظ القرآن والبيان.</li><li>عدد المشاريع والمبادرات الإثرائية الناجحة (STEAM، مجلات، مسابقات).</li><li>نتائج تقييم جودة التدريس (زيارات ميدانية).</li><li>معدل التقدم الأكاديمي للعباقرة (خاصة الذين أكملوا «القارئ العبقري»).</li><li>مستوى دمج خماسية السكينة في الفصول (قياس دوري).</li></ul><strong>مؤشرات الأداء (KPIs)</strong><ul><li>درجة الماجستير فأعلى في التربية أو العلوم الشرعية أو تخصص ذي صلة.</li><li>خبرة لا تقل عن ٧-١٠ سنوات في القيادة الأكاديمية للمدارس أو المؤسسات التعليمية.</li><li>معرفة عميقة بالمناهج الإسلامية (خاصة القرآن والبيان) والمناهج الحديثة (STEAM).</li><li>مهارات قيادية وإشرافية ممتازة وقدرة على بناء فريق.</li><li>إلمام قوي بأساليب التقييم والجودة التعليمية.</li><li>مهارات تواصل وتفاوض عالية + إجادة اللغة العربية (والإنجليزية ميزة).</li><li>التزام عملي بخماسية السكينة وقدرة على نقلها.</li></ul><strong>الكفاءات والمؤهلات</strong>يلتزم بتعظيم أثره الشخصي على المعلمات والعباقرة وأولياء الأمور من خلال: تقديم دورات وورش داخلية في القرآن والبيان، إعداد محتوى تربوي مستمر (كتب، تسجيلات، خطط)، متابعة تنفيذ خطة تعظيم الأثر الأكاديمية، وتوريث المعرفة للأجيال اللاحقة (صدقة جارية). ويُقيَّم جزء من أدائه السنوي بناءً على الأثر الممتد خارج أسوار المدرسة.<strong>اشتراطات تعظيم الأثر</strong>حسب الخبرة والمؤهلات + بدلات ميدانية + حوافز أداء سنوية مرتبطة بمؤشرات الأداء (KPIs).<strong>نطاق الراتب</strong>قِيَمُ العلم (القرآن * البيان * العلوم الكونية * القراءة * الكتابة) مع دعم قوي لأعمدة العبادة والعمل والصحة.<strong>عمود الخماسية الذي يحمله</strong>خطة تعظيم الأثر، سياسة دمج خماسية السكينة في المناهج، سياسة تعظيم تعليم القرآن والبيان (الوجوه الست + إدخال دواوين جديدة)، سياسة تطوير مناهج العلوم الشرعية (تلقين الصبيان + أصول الفقه)، سياسة دمج منهج STEAM، سياسة الترشيق المالي والتركيز على الأثر الممتد.<strong>سياسة العيسري المُطبَّقة</strong>
<br><br></div> </div>
<p><h4>About the role</h4>
<p>At Pavago, one of our clients is hiring a Real Estate Operations Coordinator to support the day-to-day operations of residential and commercial property portfolios.</p>
<p>This is a high-ownership operational role focused on:</p>
<ul>
<li>Tenant communication</li>
<li>Leasing coordination</li>
<li>Maintenance management</li>
<li>Property system updates</li>
<li>Owner reporting and compliance</li>
</ul>
<p>You will act as the operational bridge between:</p>
<ul>
<li>Tenants</li>
<li>Vendors</li>
<li>Property owners</li>
<li>Internal property management teams</li>
</ul>
<p>The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple moving parts in a fast-paced property management environment.</p>
<p>If you have experience with:</p>
<ul>
<li>Property management systems</li>
<li>Leasing workflows</li>
<li>Tenant communication</li>
<li>Maintenance coordination</li>
</ul>
<p>This role is a strong fit.</p>
<h4>What you'll own</h4>
<h4>Tenant communication & support</h4>
<p>Respond to tenant inquiries related to:</p>
<ul>
<li>Rent payments</li>
<li>Lease terms</li>
<li>Maintenance requests</li>
<li>Property policies</li>
</ul>
<p>Track all communication within:</p>
<ul>
<li>Yardi</li>
<li>AppFolio</li>
<li>Buildium</li>
<li>Similar property management platforms</li>
</ul>
<p>Send reminders for:</p>
<ul>
<li>Rent due dates</li>
<li>Lease renewals</li>
<li>Compliance notices</li>
</ul>
<h4>Leasing & documentation</h4>
<p>Draft, review, and process:</p>
<ul>
<li>Lease agreements</li>
<li>Lease renewals</li>
<li>Tenant onboarding documentation</li>
</ul>
<p>Manage documentation using:</p>
<ul>
<li>DocuSign</li>
<li>Dotloop</li>
</ul>
<p>Maintain organized and compliant tenant files including:</p>
<ul>
<li>Applications</li>
<li>Identification records</li>
<li>Inspection reports</li>
<li>Signed agreements</li>
</ul>
<p>Support property marketing across:</p>
<ul>
<li>Zillow</li>
<li>Apartments.com</li>
<li>MLS listing platforms</li>
</ul>
<h4>Property management systems</h4>
<p>Maintain accurate records across property management software</p>
<p>Track:</p>
<ul>
<li>Rent collections</li>
<li>Delinquencies</li>
<li>Occupancy status</li>
<li>Late fees</li>
</ul>
<p>Generate and reconcile:</p>
<ul>
<li>Rent rolls</li>
<li>Delinquency reports</li>
<li>Occupancy trackers</li>
</ul>
<h4>Maintenance coordination</h4>
<ul>
<li>Create and assign vendor work orders</li>
<li>Track maintenance tickets from start to completion</li>
<li>Coordinate with tenants and vendors to ensure timely issue resolution</li>
<li>Verify vendor invoices against completed work orders</li>
</ul>
<h4>Owner reporting & operational updates</h4>
<p>Prepare:</p>
<ul>
<li>Owner statements</li>
<li>Cash flow summaries</li>
<li>Occupancy reports</li>
<li>Vacancy updates</li>
</ul>
<p>Provide regular updates regarding:</p>
<ul>
<li>Rent collection status</li>
<li>Open maintenance issues</li>
<li>Leasing activity</li>
</ul>
<p>Ensure reporting is accurate and delivered on time</p>
<h4>Compliance & quality control</h4>
<p>Ensure all tenant documentation complies with:</p>
<ul>
<li>Local landlord-tenant regulations</li>
<li>Fair Housing requirements</li>
<li>Internal compliance standards</li>
</ul>
<p>Maintain organized, audit-ready property documentation</p>
<h4>What success looks like</h4>
<ul>
<li>Tenant issues are resolved quickly and professionally</li>
<li>Lease documentation remains accurate and compliant</li>
<li>Maintenance requests are handled efficiently</li>
<li>Property systems stay updated and organized</li>
<li>Owners receive timely and accurate reporting</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>Strong communication skills with tenants, vendors, and property owners</li>
<li>Highly organized and comfortable managing multiple workflows simultaneously</li>
<li>Detail-oriented with strong operational follow-through</li>
<li>Problem-solver who balances tenant experience with operational efficiency</li>
<li>Able to work independently in fast-paced environments</li>
</ul>
<h4>Requirements (must-have)</h4>
<h4>Experience</h4>
<p>2+ years of experience in:</p>
<ul>
<li>Property management</li>
<li>Leasing coordination</li>
<li>Real estate operations</li>
<li>Property administration</li>
</ul>
<h4>Core skills</h4>
<p>Hands-on experience with:</p>
<ul>
<li>Yardi</li>
<li>AppFolio</li>
<li>Buildium</li>
<li>Similar property management systems</li>
</ul>
<p>Strong Microsoft Office and Google Workspace skills</p>
<p>Familiarity with:</p>
<ul>
<li>Lease documentation</li>
<li>Rent collection workflows</li>
<li>Tenant communication processes</li>
</ul>
<p>Strong written and verbal English communication</p>
<h4>Nice to have</h4>
<ul>
<li>Experience managing portfolios of 100+ units</li>
<li>Multi-state property management experience</li>
<li>Familiarity with:</li>
<ul>
<li>Security deposits</li>
<li>Trust accounting</li>
<li>Owner statements</li>
<li>Property accounting workflows</li>
</ul>
<li>Experience in:</li>
<ul>
<li>Residential property management</li>
<li>Commercial real estate</li>
<li>Mixed-use portfolios</li>
</ul>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Respond to tenant inquiries and maintenance requests</li>
<li>Process leases, renewals, and tenant documentation</li>
<li>Update rent payments and occupancy records in property systems</li>
<li>Coordinate vendor work orders and maintenance follow-ups</li>
<li>Prepare owner reports and operational summaries</li>
<li>Ensure all records remain organized and compliant</li>
</ul>
<p>In short: You keep property operations organized, responsive, compliant, and running efficiently across tenants, vendors, and ownership groups.</p>
<h4>Key metrics (KPIs)</h4>
<ul>
<li>Rent collection percentage</li>
<li>Vacancy fill time</li>
<li>Maintenance resolution turnaround time</li>
<li>Accuracy of lease and tenant documentation</li>
<li>Owner satisfaction with communication and reporting</li>
<li>System and operational accuracy</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>High operational ownership across property workflows</li>
<li>Direct impact on tenant experience and portfolio performance</li>
<li>Exposure to leasing, maintenance, reporting, and compliance operations</li>
<li>Opportunity to grow into:</li>
<ul>
<li>Property manager</li>
<li>Operations manager</li>
<li>Portfolio coordinator roles</li>
</ul>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview with Pavago recruiter</li>
<li>Practical task (lease processing or owner reporting scenario)</li>
<li>Client interview</li>
<li>Offer & background verification</li>
</ul>
<h4>Apply now</h4>
<p>If you:</p>
<ul>
<li>Thrive in organized, operations-heavy environments</li>
<li>Enjoy coordinating property workflows and tenant communication</li>
<li>Can manage multiple moving parts without losing accuracy</li>
<li>Want to grow within real estate and property operations</li>
</ul>
<p>This is a strong opportunity to join a fast-moving property management environment and play a key role in daily portfolio operations.</p></p><p></p>
<p><h4>About the role</h4>
<p>At Pavago, one of our clients is hiring a Real Estate Operations Coordinator to support the day-to-day operations of residential and commercial property portfolios.</p>
<p>This is a high-ownership operational role focused on:</p>
<ul>
<li>Tenant communication</li>
<li>Leasing coordination</li>
<li>Maintenance management</li>
<li>Property system updates</li>
<li>Owner reporting and compliance</li>
</ul>
<p>You will act as the operational bridge between:</p>
<ul>
<li>Tenants</li>
<li>Vendors</li>
<li>Property owners</li>
<li>Internal property management teams</li>
</ul>
<p>The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple moving parts in a fast-paced property management environment.</p>
<p>If you have experience with:</p>
<ul>
<li>Property management systems</li>
<li>Leasing workflows</li>
<li>Tenant communication</li>
<li>Maintenance coordination</li>
</ul>
<p>This role is a strong fit.</p>
<h4>What you'll own</h4>
<h4>Tenant communication & support</h4>
<p>Respond to tenant inquiries related to:</p>
<ul>
<li>Rent payments</li>
<li>Lease terms</li>
<li>Maintenance requests</li>
<li>Property policies</li>
</ul>
<p>Track all communication within:</p>
<ul>
<li>Yardi</li>
<li>AppFolio</li>
<li>Buildium</li>
<li>Similar property management platforms</li>
</ul>
<p>Send reminders for:</p>
<ul>
<li>Rent due dates</li>
<li>Lease renewals</li>
<li>Compliance notices</li>
</ul>
<h4>Leasing & documentation</h4>
<p>Draft, review, and process:</p>
<ul>
<li>Lease agreements</li>
<li>Lease renewals</li>
<li>Tenant onboarding documentation</li>
</ul>
<p>Manage documentation using:</p>
<ul>
<li>DocuSign</li>
<li>Dotloop</li>
</ul>
<p>Maintain organized and compliant tenant files including:</p>
<ul>
<li>Applications</li>
<li>Identification records</li>
<li>Inspection reports</li>
<li>Signed agreements</li>
</ul>
<p>Support property marketing across:</p>
<ul>
<li>Zillow</li>
<li>Apartments.com</li>
<li>MLS listing platforms</li>
</ul>
<h4>Property management systems</h4>
<p>Maintain accurate records across property management software</p>
<p>Track:</p>
<ul>
<li>Rent collections</li>
<li>Delinquencies</li>
<li>Occupancy status</li>
<li>Late fees</li>
</ul>
<p>Generate and reconcile:</p>
<ul>
<li>Rent rolls</li>
<li>Delinquency reports</li>
<li>Occupancy trackers</li>
</ul>
<h4>Maintenance coordination</h4>
<ul>
<li>Create and assign vendor work orders</li>
<li>Track maintenance tickets from start to completion</li>
<li>Coordinate with tenants and vendors to ensure timely issue resolution</li>
<li>Verify vendor invoices against completed work orders</li>
</ul>
<h4>Owner reporting & operational updates</h4>
<p>Prepare:</p>
<ul>
<li>Owner statements</li>
<li>Cash flow summaries</li>
<li>Occupancy reports</li>
<li>Vacancy updates</li>
</ul>
<p>Provide regular updates regarding:</p>
<ul>
<li>Rent collection status</li>
<li>Open maintenance issues</li>
<li>Leasing activity</li>
</ul>
<p>Ensure reporting is accurate and delivered on time</p>
<h4>Compliance & quality control</h4>
<p>Ensure all tenant documentation complies with:</p>
<ul>
<li>Local landlord-tenant regulations</li>
<li>Fair Housing requirements</li>
<li>Internal compliance standards</li>
</ul>
<p>Maintain organized, audit-ready property documentation</p>
<h4>What success looks like</h4>
<ul>
<li>Tenant issues are resolved quickly and professionally</li>
<li>Lease documentation remains accurate and compliant</li>
<li>Maintenance requests are handled efficiently</li>
<li>Property systems stay updated and organized</li>
<li>Owners receive timely and accurate reporting</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>Strong communication skills with tenants, vendors, and property owners</li>
<li>Highly organized and comfortable managing multiple workflows simultaneously</li>
<li>Detail-oriented with strong operational follow-through</li>
<li>Problem-solver who balances tenant experience with operational efficiency</li>
<li>Able to work independently in fast-paced environments</li>
</ul>
<h4>Requirements (must-have)</h4>
<h4>Experience</h4>
<p>2+ years of experience in:</p>
<ul>
<li>Property management</li>
<li>Leasing coordination</li>
<li>Real estate operations</li>
<li>Property administration</li>
</ul>
<h4>Core skills</h4>
<p>Hands-on experience with:</p>
<ul>
<li>Yardi</li>
<li>AppFolio</li>
<li>Buildium</li>
<li>Similar property management systems</li>
</ul>
<p>Strong Microsoft Office and Google Workspace skills</p>
<p>Familiarity with:</p>
<ul>
<li>Lease documentation</li>
<li>Rent collection workflows</li>
<li>Tenant communication processes</li>
</ul>
<p>Strong written and verbal English communication</p>
<h4>Nice to have</h4>
<ul>
<li>Experience managing portfolios of 100+ units</li>
<li>Multi-state property management experience</li>
<li>Familiarity with:</li>
<ul>
<li>Security deposits</li>
<li>Trust accounting</li>
<li>Owner statements</li>
<li>Property accounting workflows</li>
</ul>
<li>Experience in:</li>
<ul>
<li>Residential property management</li>
<li>Commercial real estate</li>
<li>Mixed-use portfolios</li>
</ul>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Respond to tenant inquiries and maintenance requests</li>
<li>Process leases, renewals, and tenant documentation</li>
<li>Update rent payments and occupancy records in property systems</li>
<li>Coordinate vendor work orders and maintenance follow-ups</li>
<li>Prepare owner reports and operational summaries</li>
<li>Ensure all records remain organized and compliant</li>
</ul>
<p>In short: You keep property operations organized, responsive, compliant, and running efficiently across tenants, vendors, and ownership groups.</p>
<h4>Key metrics (KPIs)</h4>
<ul>
<li>Rent collection percentage</li>
<li>Vacancy fill time</li>
<li>Maintenance resolution turnaround time</li>
<li>Accuracy of lease and tenant documentation</li>
<li>Owner satisfaction with communication and reporting</li>
<li>System and operational accuracy</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>High operational ownership across property workflows</li>
<li>Direct impact on tenant experience and portfolio performance</li>
<li>Exposure to leasing, maintenance, reporting, and compliance operations</li>
<li>Opportunity to grow into:</li>
<ul>
<li>Property manager</li>
<li>Operations manager</li>
<li>Portfolio coordinator roles</li>
</ul>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview with Pavago recruiter</li>
<li>Practical task (lease processing or owner reporting scenario)</li>
<li>Client interview</li>
<li>Offer & background verification</li>
</ul>
<h4>Apply now</h4>
<p>If you:</p>
<ul>
<li>Thrive in organized, operations-heavy environments</li>
<li>Enjoy coordinating property workflows and tenant communication</li>
<li>Can manage multiple moving parts without losing accuracy</li>
<li>Want to grow within real estate and property operations</li>
</ul>
<p>This is a strong opportunity to join a fast-moving property management environment and play a key role in daily portfolio operations.</p></p><p></p>
<p><strong>Al Nab'a Infrastructure LLC,</strong> Oman is one of the best and an excellent grade contracting company operating in the Sultanate of Oman focusing on the <strong>construction</strong> of the residential and commercial building. Our highlighted projects are with the Ministries. </p><ul><li>Conduct detailed design calculations for <strong>MEP systems</strong> to ensure compliance with industry standards and project specifications.</li><li>Collaborate with architects and other engineers to integrate MEP systems seamlessly into building designs.</li><li>Prepare and review technical drawings and specifications for <strong>HVAC, plumbing, and electrical systems</strong> to ensure accuracy and adherence to codes.</li><li>Perform site surveys and inspections to assess existing conditions and provide insights for system upgrades or installations.</li><li>Coordinate with contractors and subcontractors during construction to resolve technical issues and ensure timely project delivery.</li><li>Develop and manage project schedules and budgets for MEP components, ensuring resource allocation aligns with project milestones.</li><li>Utilize advanced software tools for 3D modeling and simulation of MEP systems, enhancing efficiency and reducing design conflicts.</li><li>Ensure compliance with local building codes, safety regulations, and environmental standards throughout all project phases.</li><li>Provide technical support and training to junior engineers and technical staff, fostering a collaborative learning environment.</li><li>Prepare and present project documentation and reports to stakeholders, clearly communicating technical information and project progress.</li></ul><br/><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>BE / BTECH CE/ MECH / EEE, ensuring a strong foundational knowledge of MEP systems with construction industry experience.</strong></p></li><li><p>Minimum of 15 years of experience in MEP engineering, with a proven track record in commercial or industrial projects.</p></li><li><p>Professional Engineering (PE) license or similar certification, demonstrating recognized expertise in the field.</p></li><li><p>Experience with Building Information Modeling (BIM) software, such as Revit, to facilitate advanced design processes.</p></li><li><p>Strong knowledge of energy efficiency standards and sustainable design practices, reflecting a commitment to environmental responsibility.</p></li><li><p>Proficiency in relevant software tools, including AutoCAD and load calculation programs, to enhance design accuracy.</p></li><li><p>Excellent verbal and written communication skills, enabling effective collaboration with multidisciplinary teams.</p></li><li><p>Strong analytical and problem-solving abilities, allowing for innovative solutions to complex engineering challenges.</p></li><li><p>Detail-oriented mindset with a focus on quality control, ensuring all designs meet rigorous standards and specifications.</p></li><li><p>Ability to work in fast-paced environments, managing multiple projects simultaneously while maintaining high-quality standards.</p></li></ul><p><br></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Nama Water Services (Oman Water and Wastewater Services Company) is pleased to announce a "Training for Employment" , in collaboration with its contracted companies that offer permanent job opportunities in the water and wastewater sector.</p><p>Job Title: Application Technical Support</p><p>Reports To: IT Applications Manager / Service Desk Manager</p><p>Job Details</p><p>Number of Vacancies: 4 Positions</p><p>Salary Range: OMR PHONE_NUMBER per month</p><p>Work Location: All governorates of Oman except Dhofar (Preference will be given to applicants from the local governorate)</p><p>Job Purpose</p><p>The Application Technical Support role is responsible for providing technical assistance and functional support for business applications, ensuring smooth system operation, resolving user issues, and maintaining application performance across the organization.</p><p>Key Responsibilities</p><ul><li>Provide first and second-level support for business applications.</li><li>Troubleshoot and resolve application-related technical and functional issues.</li><li>Assist users in system navigation, data entry, and application processes.</li><li>Monitor application performance and report system issues or errors.</li><li>Coordinate with development and infrastructure teams to resolve complex issues.</li><li>Support application installation, configuration, and updates.</li><li>Assist in system testing, deployment, and enhancement activities.</li><li>Maintain application documentation, user guides, and support procedures.</li><li>Ensure data accuracy and proper system usage by end users.</li><li>Support training sessions and onboarding of new users.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s Degree in Information Technology, Computer Science, Information Systems, Software Engineering, or a related field.</li><li>Practical Experience: 0 (No prior work experience required) Fresh graduates are welcome to apply.</li><li>Basic understanding of application support and software systems.</li><li>Familiarity with databases and basic SQL concepts (advantage).</li><li>Knowledge of Windows/Linux environments is an advantage.</li><li>Basic troubleshooting and problem-solving skills.</li><li>Understanding of IT service management processes.</li><li>Familiarity with Microsoft Office applications.</li><li>Strong communication and customer service skills.</li><li>Good analytical and problem-solving abilities.</li><li>Ability to work under supervision and follow procedures.</li><li>Attention to detail and accuracy.</li><li>Willingness to learn and adapt to new systems.</li><li>Office-based work environment. May require coordination with multiple departments and occasional support during system updates or incidents.</li><li>The applicant must be a job seeker.</li><li>The applicant must be an Omani national.</li><li>For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement.</li><li>The applicant must not have previously benefited from any training program funded by either the public or private sector.</li><li>The applicant must have no more than three (3) years of work experience.</li><li>The applicant must not be more than 38 years of age</li></ul><p></p></section>
<p>Develop novel state-of-the-art vision algorithms and corresponding systems, leveraging deep learning techniques. Research, develop and prototype advanced computer vision technologies and integration with hardware edge processors. Develop high-quality computer vision algorithms for localization, object detection, classification, and video analysis. Translate algorithms into production-level code. Contribute to a large code base in Python for deploying these models in production environments. Implement best practices for data collection, preprocessing, feature engineering, and model training, and ensure that the team follows these practices consistently Conduct regular code reviews and provide technical guidance and feedback to team members, ensuring that they produce high-quality code that is efficient, scalable, and maintainable. Interface with the Product/Project manager to develop R&D plans, proposals, intellectual property filings, commercialization strategies and other material that facilitate the innovation process. Collaborate with Product/Project managers in maintaining a roadmap for the team's AI projects, including identifying key milestones, timelines, and resource requirements. Collaborate with team members to develop, test, deploy, and maintain software/AI systems while being actively involved in product backlog grooming, sprint planning, execution, review, and retrospectives. Work with IT, software and security teams to deploy production grade AI solutions that comply with relevant data privacy and security regulations. Collaborate with subject matter experts to understand their business needs and develop ML solutions that meet their requirements.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum Qualifications Bachelor s degree in AI, Remote Sensing, Survey, Engineering, or any other related fields Minimum Experience: Preferably 1-3 years experience in the same field Job-Specific Knowledge & Skills: Experience developing machine learning models and neural network-based computer vision models. Experience deploying production grade ML and vision systems on the edge for real-time applications. Python Knowledge. Strong software engineering skills. Strong ability to present work and communicate ideas to technical and non-technical coworkers. Experience with machine learning libraries such as Tensorflow, Keras, Sklearn and others. Experience using OpenCV. Experience with git and other such versioning tools. Experience with DevOps cloud tools (AWS, Google Cloud etc.). Experience with NVIDIA Triton inference server will be plus Experience with MLOps tools such as Kubeflow will be a plus. Experience with web development frameworks (e.g Flask, Django) will be a plus Experience handling a large code base in python will be a plus. Experience developing computer vision algorithms for anomaly detection will be a plus. Fluency in English.</p>
<ul><li>Serve as L1/L2 point of contact via ticketing system, email, phone, and chat for telematics/GPS/IVMS issues.</li><li>Diagnose and resolve hardware, and connectivity issues in coordination with operation team.</li><li>Configure and provision devices and assets (IMEI/SN mapping, firmware updates, parameter settings, geofences, alerts, user roles).</li><li>Handle customer queries via phone, email, or ticketing system.</li><li>Guide customers through installation checks and best practices; coordinate with field installers for RMA or onsite fixes.</li><li>Investigate data quality issues (GPS drift, no-fix, harsh event spikes, odometer mismatch) and perform root-cause analysis.</li><li>Deliver client training and onboarding for tracking software.</li><li>Monitor device data, GPS accuracy, and platform uptime.</li><li>Coordinate with installers and field teams for on-site issues.</li><li>Document issues, resolutions, and maintain support reports.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Knowledge of devices such as Teltonika, Queclink, Concox, or Ruptela.</li><li>Understanding of GPRS/LTE, IP/Port, SIM/APN, CAN/FMS data.</li><li>Exposure to CAN bus/FMS/J1939, fuel level calibration, DTCs, immobilizer/relay wiring.</li><li>Experience with tracking platforms.</li><li>Strong communication & customer service skills (English essential; Arabic a plus).</li><li>Basic knowledge of API testing, JSON logs, or Postman preferred.</li><li>Knowledge of Oman IVMS compliance and local regulations.</li><li>Familiarity with fuel/temperature sensors, ADAS/DMS, or MDVR systems.</li><li>Basic scripting (Python, SQL) or report generation skills.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job holders at this level perform a wide range of Administration & Logistics and general support duties of a highly responsible and confidential nature, including budget preparation and controlling. They are normally responsible for identifying and resolving problems and issues and typically report to a very high-level executive, who directs several different major functions. The job holders are required to continuously improve organizational capabilities, processes, procedures, practices, lead a team of technical and non-technical employees to achieve day to day tasks and overall departmental objective, ensure the section performs in line with the approved Service Level Agreement (SLA) and Established Policy and Procedures.</p><p>The position will act in accordance with OQ8 s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</p><p>Lead the team for the development and delivery of a range of Administration & Logistics services, including office contracts and provision of admin management, transportation, etc., that contributes to building and maintaining relationships with stakeholders (customers, business partners, and suppliers) which enhance OQ8 operation ensuring OQ8 staff and other stakeholders are satisfied with the services provided.</p><p>Supervise the travel requirements for the business and vendors to ensure smooth and cost-effective operations.</p><p>Supervise the office premises Administration & Logistics (leases, contracts, and service level agreements) according to OQ8 s guideline and provide with preferred suppliers quotations analyzed and financial threshold requirements.</p><p>Manage the office contacts database regularly updated and relationships well maintained.</p><p>Feedback obtained from customers, business partners and other stakeholders is acted on.</p><p>Process all payment according to terms and conditions of the contracts and leases.</p><p>Review and regularly update the Business Continuity Plan, to ensure its effective communication and understanding across the operation.</p><p>Always keep office vehicles in good condition. Supervise the weekly check of the vehicle log for journeys, repair, maintenance, and other expenses for audit purposes.</p><p>Supervise OQ8 office storage, and maintain it in good condition, (stocked well-arranged and fits for purposes).</p><p>Supervise the orders of office newspapers, printed supplies, and stationery reviewed for the efficient use of staff.</p><p>Support OQ8 team on arrangements for office events provided to good quality of service.</p><p>Support provided for staff including information and logistics arrangements for their arrival, settling in, residence, and departure. Inquiries were responded to and need satisfied.</p><p>Co-ordination on the arrangements of staff visa and work permits completed in line with management deadlines and standards.</p><p>Collaborate with other OQ8 s functional teams to define appropriate service level targets and continuously optimize interdepartmental processes.</p><p>Lead the team regarding best practice sharing for standardization and efficient process governance.</p><p>Assist in the prioritization of projects and planning for improvements.</p><p>Recommend new ideas and approaches to effect continuous improvements in efficiency of department and services performed.</p><p>Liaises with Government Authorities in regards any other government relation inquires.</p><p>Internal: All OQ8 s functions</p><p>External: Staffing specialized Contractors, Vendors & Suppliers</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education requirements</strong></p><p>Bachelor s degree in business administration, HR, or related disciplines.</p><p><strong>Language</strong></p><p>Excellent knowledge of written, read, and spoken English (required) | Arabic - Native (desirable)</p><p><strong>Background and experience</strong></p><p><strong>Competencies and skills</strong></p><p>10 years experience in similar role, in a large oil industry industrial organisation.</p><p><strong>Strong experience in:</strong></p><p>Public relations</p><p>Travel & hotel booking management,</p><p>Office administration (leases, contracts, and service level agreements)</p><p>Office storage</p><p>Stationery</p><p>Office events</p><p>staff visa and work permit</p><p><strong>Soft:</strong></p><p>People s management skills</p><p>Analytical skills</p><p>Planning skills</p><p>Forward thinking</p><p>Excellent business and technical report writing skills.</p><p><strong>Technical:</strong></p><p>Very good knowledge in using PC software.</p><p>Administration</p><p>Logistics</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job holders at this level perform a wide range of Administration & Logistics and general support duties of a highly responsible and confidential nature, including budget preparation and controlling. They are normally responsible for identifying and resolving problems and issues and typically report to a very high-level executive, who directs several different major functions. The job holders are required to continuously improve organizational capabilities, processes, procedures, practices, lead a team of technical and non-technical employees to achieve day to day tasks and overall departmental objective, ensure the section performs in line with the approved Service Level Agreement (SLA) and Established Policy and Procedures.</p><p>The position will act in accordance with OQ8 s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</p><p><strong>Main tasks and responsibilities</strong></p><p>Lead the team for the development and delivery of a range of Administration & Logistics services, including office contracts and provision of admin management, transportation, etc., that contributes to building and maintaining relationships with stakeholders (customers, business partners, and suppliers) which enhance OQ8 operation ensuring OQ8 staff and other stakeholders are satisfied with the services provided.</p><p>Supervise the travel requirements for the business and vendors to ensure smooth and cost-effective operations.</p><p>Supervise the office premises Administration & Logistics (leases, contracts, and service level agreements) according to OQ8 s guideline and provide with preferred suppliers quotations analyzed and financial threshold requirements.</p><p>Manage the office contacts database regularly updated and relationships well maintained.</p><p>Feedback obtained from customers, business partners and other stakeholders is acted on.</p><p>Process all payment according to terms and conditions of the contracts and leases.</p><p>Review and regularly update the Business Continuity Plan, to ensure its effective communication and understanding across the operation.</p><p>Always keep office vehicles in good condition. Supervise the weekly check of the vehicle log for journeys, repair, maintenance, and other expenses for audit purposes.</p><p>Supervise OQ8 office storage, and maintain it in good condition, (stocked well-arranged and fits for purposes).</p><p>Supervise the orders of office newspapers, printed supplies, and stationery reviewed for the efficient use of staff.</p><p>Support OQ8 team on arrangements for office events provided to good quality of service.</p><p>Support provided for staff including information and logistics arrangements for their arrival, settling in, residence, and departure. Inquiries were responded to and need satisfied.</p><p>Co-ordination on the arrangements of staff visa and work permits completed in line with management deadlines and standards.</p><p>Collaborate with other OQ8 s functional teams to define appropriate service level targets and continuously optimize interdepartmental processes.</p><p>Lead the team regarding best practice sharing for standardization and efficient process governance.</p><p>Assist in the prioritization of projects and planning for improvements.</p><p>Recommend new ideas and approaches to effect continuous improvements in efficiency of department and services performed.</p><p>Liaises with Government Authorities in regards any other government relation inquires.</p><p><strong>Key interactions</strong></p><p>Internal: All OQ8 s functions</p><p>External: Staffing specialized Contractors, Vendors & Suppliers</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education requirements</strong> Bachelor s degree in business administration, HR, or related disciplines.</p><p><strong>Language</strong> Excellent knowledge of written, read, and spoken English (required) | Arabic - Native (desirable)</p><p><strong>Background and experience</strong></p><p><strong>Competencies and skills</strong> 10 years experience in similar role, in a large oil industry industrial organisation.</p><p><strong>Strong experience in:</strong></p><ul><li>Public relations</li><li>Travel & hotel booking management,</li><li>Office administration (leases, contracts, and service level agreements)</li><li>Office storage</li><li>Stationery</li><li>Office events</li><li>staff visa and work permit</li></ul><p><strong>Soft:</strong></p><ul><li>People s management skills</li><li>Analytical skills</li><li>Planning skills</li><li>Forward thinking</li><li>Excellent business and technical report writing skills.</li></ul><p><strong>Technical:</strong></p><ul><li>Very good knowledge in using PC software.</li><li>Administration</li><li>Logistics</li></ul><p></p></section>
<p><br></p><p>We are looking for an Operations Intern to join our growing team and support Mazar s day-to-day marketplace operations.</p><p><b><br></b></p><p><b>Main Responsibilities</b></p><ul><li>Lead the design of Mazar s future UI/UX as the product continues to evolve</li><li>Design new app features, screens, user journeys, and interactions</li><li>Improve and redesign existing app experiences where needed</li><li>Create wireframes, prototypes, and high-fidelity designs in Figma</li><li>Build and maintain Mazar s design system, components, and UI standards</li><li>Work closely with developers to ensure designs are implemented correctly</li><li>Review developed screens and identify UI/UX improvements</li><li>Understand user behavior and translate problems into better product experiences</li><li>Design responsive interfaces for mobile and web when required</li><li>Contribute ideas for future Mazar product features and experiences</li><li>Create graphic-design materials for social media, campaigns, and marketing</li><li>Maintain consistency between Mazar s app, website, and visual brand</li><li>Support the creation of banners, ads, presentations, and digital assets</li><li>Create simple animations, interactions, or motion concepts where needed</li><li>Support front-end implementation and prototyping where possible</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements</strong></p><ul><li>Bachelor s degree in UI/UX Design, Graphic Design, Computer Science, Software Engineering, Digital Media, or a related field</li><li>Very strong Figma skills</li><li>Strong understanding of mobile UI/UX and product design</li><li>Ability to create complete user flows from idea to final interface</li><li>Strong knowledge of components, Auto Layout, prototyping, and design systems in Figma</li><li>Strong graphic-design skills</li><li>Good understanding of typography, layout, hierarchy, spacing, and branding</li><li>Ability to design clean, modern, and user-friendly interfaces</li><li>Basic or intermediate coding knowledge, especially HTML, CSS, JavaScript, or front-end frameworks, is highly preferred</li><li>Ability to understand how designs translate into actual development</li><li>Experience with Adobe Illustrator, Photoshop, After Effects, or similar tools is an advantage</li><li>Strong attention to detail and creative problem-solving</li><li>Portfolio showing strong UI/UX and graphic-design work</li><li>Ability to work in a fast-moving startup environment and take ownership of projects</li><li>Apply trhough Tawteen and send your design porfolio to EMAIL_ADDRESS</li></ul>
<p><br></p><p>About the job Server reports to the Food and Beverage Supervisor. As Server, you will be responsible for the following duties:</p><ul><li>To ensure that the uniform provided is kept clean, presentable and in good condition, ensuring that personal appearance and hygiene standards are an example for the team and a demonstrate a professional image for our guests</li><li>To ensure that mise en place is completed shift to shift and during service in order to provide an efficient service.</li><li>To ensure a full knowledge of the menu and wine list in order to respond or amend guests requests to their full satisfaction.</li><li>To greets guests and establish rapport in order to ensure guest satisfaction.</li><li>To ensure that the restaurant is kept clean and in appropriate order at all times.</li><li>To assist and prepare all VIP amenities in order to deliver them in compliance with our Legendary Quality Standards</li><li>To ensure that all service steps are performed in order to reach guest satisfaction and to comply with our Legendary Quality Standards</li><li>To ensure all dishes are presented in compliance with hotel standards and food & beverage specifications.</li><li>To deliver service according to hotel standards and guest requirements in a friendly, courteous and efficient manner</li><li>To up-sell services and products to our guests always, enhancing service and generating increased revenue.</li><li>To perform any tasks relating to billing according to hotel service standards and cashiering policies</li><li>To report any guest comments or complaints to the manager on duty in In Room Dining allowing prompt corrective action</li><li>To perform clearing of tables and trays in the wash service area ensuring efficient rotation of silver, china and glassware and keeping breakage to a minimum</li><li>To perform duties relating to counting linen on a rota basis</li><li>To cooperate with colleagues and provide practical support.</li><li>To perform additional duties as related to the position or as prescribed by management.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Server, we expect from you:</p><ul><li>Previous experience as a Server in a luxury property is preferred.</li><li>Proficiency in English is essential; additional or Arabic language skills are a plus.</li><li>Ability to operate the software system to process orders efficiently.</li><li>Strong understanding of the outlet's concept and food and beverage offerings to effectively communicate with guests.</li></ul><p><br></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>Welcome to the voco family. Now that you are part of our family, let’s explain the role you will play. </span></span></p><br><p><span><span>Service at voco Muscat Al Mouj should not just be about delivering the basics. It isn’t a hygiene factor, With some subtle tweaks and areas of focus, service can be a core manifestation of the brand. As we will come to see, our Service Strategy embraces the core Brand Promise of “Reliably Different”.</span></span></p><br><p><span><span><strong>WHAT WILL I ACTUALLY BE DOING?</strong></span></span></p><br><p><span><span>The overarching Service Style at voco is based around the concept of hosting. Hosting is an intuitive, appealing and positive concept the embodies the voco brand and service experience. It’s all about thinking and taking care of others, being thoughtful to their needs and ensuring they’re always happy, relaxed and comfortable.</span></span></p><br><p><span><span>If there’s on thing we know, it’s that a great Host is at the heart of every great stay. That’s why all our staff play the role of Host for our guests at voco. Everyone is empowered to take responsibility for making sure things are done well, and everyone is proud to deliver Reliably Different experience.</span></span></p><br><p><span><span><strong>Regarding the role and responsibilities, you will need to perform the followings:</strong></span></span></p><br><p><span><span>The IT Manager at voco Muscat Al Mouj is responsible for the effective operation, maintenance, and security of all hotel technology systems and infrastructure. This includes managing network and server systems, supporting hotel operations with technology solutions, ensuring data security, and aligning IT practices with IHG’s corporate standards and local regulatory requirements. The IT Manager also provides timely technical support to hotel colleagues and ensures that all IT systems are optimized to deliver an exceptional guest and colleague experience.</span></span></p><br><span><span>• </span></span><span><span>Ensure the smooth functioning of all IT systems, including property management systems (PMS), point of sale (POS), telephone systems, internet access, guest room technologies, office productivity tools, and back-office systems.</span></span><br><span><span>• </span></span><span><span>Maintain secure and reliable network infrastructure including LAN, WAN, Wi-Fi, and internet connectivity across all areas of the hotel.</span></span><br><span><span>• </span></span><span><span>Oversee server management, data backups, disaster recovery procedures, and business continuity planning.</span></span><br><span><span>• </span></span><span><span>Ensure compliance with IHG’s information security policies and IT brand standards.</span></span><br><span><span>• </span></span><span><span>Monitor and maintain systems to protect against cyber threats, malware, and unauthorized access.</span></span><br><span><span>• </span></span><span><span>Implement and enforce data protection and privacy protocols in line with local regulations and IHG standards (e.g., GDPR, PCI-DSS).</span></span><br><span><span>• </span></span><span><span>Coordinate regular security audits, system patches, and software updates.</span></span><br><span><span>• </span></span><span><span>Provide first-line IT support to hotel colleagues for hardware, software, and application issues.</span></span><br><span><span>• </span></span><span><span>Ensure timely resolution of technical issues with minimal disruption to hotel operations.</span></span><br><span><span>• </span></span><span><span>Manage IT helpdesk processes and maintain accurate incident logs and documentation.</span></span><br><span><span>• </span></span><span><span>Liaise with approved external IT vendors and service providers for procurement, installation, maintenance, and support.</span></span><br><span><span>• </span></span><span><span>Manage inventory of all IT equipment and software licenses; ensure all assets are tracked and maintained appropriately.</span></span><br><span><span>• </span></span><span><span>Negotiate service contracts and manage performance of third-party providers.</span></span><br><span><span>• </span></span><span><span>Plan and execute IT projects including system upgrades, new technology rollouts, and infrastructure improvements.</span></span><br><span><span>• </span></span><span><span>Collaborate with other departments to understand operational needs and recommend technology-driven solutions.</span></span><br><span><span>• </span></span><span><span>Participate in budgeting, forecasting, and planning for IT capital expenditures and operational costs.</span></span><br><p><span><span><strong>WHAT ARE THE REQUIREMNTS AND KEY COMPETENCIES?</strong></span></span></p><br><span><span>• </span></span><span><span>Bachelor’s degree in Information Technology, Computer Science, or a related field.</span></span><br><span><span>• </span></span><span><span>Minimum 3–5 years of experience in IT management, preferably in the hospitality industry.</span></span><br><span><span>• </span></span><span><span>Strong knowledge of hotel operating systems (e.g., Opera PMS, Micros POS, PABX systems).</span></span><br><span><span>• </span></span><span><span>Hands-on experience with Windows Server environments, networking, cybersecurity, and hardware/software troubleshooting.</span></span><br><span><span>• </span></span><span><span>Familiarity with IHG systems (Merlin, Concerto, IHG Concerto Secure Access, etc.) is an advantage.</span></span><br><span><span>• </span></span><span><span>Strong analytical, problem-solving, and communication skills.</span></span><br><span><span>• </span></span><span><span>IT certifications such as CompTIA, Microsoft Certified Professional (MCP), Cisco (CCNA/CCNP), or ITIL are desirable.</span></span><br><p><span><span><strong>HOW DO I DELIVER THIS?</strong></span></span></p><br><p><span><span>The idea of a Host in a hotel in itself is not unusual. The idea that <strong>Everyone’s a Host</strong> is unique. It conveys a sense that everyone at the hotel takes responsibility, is empowered to and proud to deliver a Reliably Different experience. Our Service Style is delivered by letting our Thoughtful, Unstuffy, and Charming voco personality shine through, by demonstrating our three Service Behaviours (Be Thoughtful, Be Natural, and Make It Memorable). Here’s how to Host a guest the voco way.</span></span></p><br><p><span><span><strong>Be Thoughtful</strong> – We pride ourselves on delivering the important things that our guests need and value consistently – every day, every stay. We’re Hosts our guests can always count on.</span></span></p><br><p><span><span><strong>Be Natural</strong> – We’re genuine, natural Hosts – always friendly, relaxed and charming. We get to know our guests and build a personal rapport, putting them at their ease throughout their stay.</span></span></p><br><p><span><span><strong>Make It Memorable</strong> – We’re Hosts who share our local knowledge and personal recommendation to help guests get the most from their stay. We look for ways to surprise and delight our guests, indulging them with little acts of kindness that make their stay memorable.</span></span></p><br><p><span><span>The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or requirements / qualifications of the job.</span></span></p><br><br> </div>