Software Tester Jobs in Oman

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Key Responsibilities </p><p><strong>Project Leadership</strong> Lead and manage all aspects of HVAC projects, ensuring alignment with company objectives and client expectations. Develop project plans that define scope, goals, deliverables, and timelines. </p><p><strong>Team Management</strong> Oversee and mentor project teams, fostering a collaborative environment to enhance productivity. Allocate resources effectively, ensuring the right personnel are assigned to tasks. <strong>Client Interaction</strong> Act as the primary point of contact for clients, maintaining strong relationships and ensuring their needs are met throughout the project lifecycle. Prepare and present project proposals, progress reports, and final deliverables to clients. </p><p><strong>Budgeting and Cost Control</strong> Develop and manage project budgets, ensuring costs are controlled and financial goals are met. Conduct regular budget reviews and cost analysis to identify and implement savings. </p><p><strong>Risk Management</strong> Identify potential project risks and develop mitigation strategies to minimize impacts on project delivery. Ensure compliance with health, safety, and environmental regulations. <strong>Quality Assurance</strong> Ensure that all HVAC installations comply with industry standards, local regulations, and client specifications. Conduct site inspections and oversee testing and commissioning activities. </p><p><strong>Documentation and Reporting</strong> Maintain accurate project documentation, including contracts, change orders, and correspondence. Provide regular updates to senior management on project status, challenges, and milestones. </p><p><strong>Continuous Improvement</strong> Stay current with industry trends, technologies, and best practices in HVAC project management. Implement lessons learned and improve processes for future projects. Project Progress monitoring (based on approved budget of the projects)</p><p> <strong>Main Role</strong> Project Planning Document Management Resource Allocation Other parties Engagement Budget Management Progress Monitoring Delivery &amp; Control Quality Assurance &amp; Control Project Closure </p><p><strong>Project Progress Monitoring</strong> Weekly (every Saturday) Progress reports from the projects (from supervisors) Updating Budget Control Sheets Escalation of MH variations Approving Project PRs and Pos Client enquires and preparing the response Handling issues raised by the client Proper Documentation of the issues raised by the client Maintaining the project files (hard and soft information) </p><p><strong>Invoicing </strong>Monthly invoicing (timeline as per approved budget). Making sure the project cost and invoicing cash flows are not in negative. (Exceptions to be approved by MD). </p><p><strong>Customer Relationship Management</strong> Responding to client enquires Following up the client enquires to convert into Work Orders/POs. </p><p><strong>Dispute resolutions (with client)</strong> Invoice related. Project related (QA and Snags) Rate related. Certification. Add value to the Projects </p><p><strong>Qualifications</strong> Bachelor’s degree in Mechanical Engineering, HVAC Engineering, or a related field. Minimum of 15 years of experience in HVAC project management, with a strong track record of successful project delivery. In depth knowledge of HVAC systems, design principles, and relevant codes and standards. Proven leadership and team management skills, with the ability to motivate and guide teams. Excellent communication, negotiation, and interpersonal skills. Proficiency in project management software and tools. </p><p><strong>Other Skills</strong> Excellent leadership, communication, and interpersonal skills. Strong problem solving abilities and decision making skills. Ability to manage multiple projects simultaneously while meeting deadlines and maintaining quality standards. Benefits Performance based bonuses. Professional development opportunities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>The Senior HVAC Project engineer is responsible for leading and overseeing HVAC projects from initiation through to completion. This role requires a strong background in HVAC systems and project management, ensuring that projects are delivered on time, within budget, and to the highest quality standards. The ideal candidate will have excellent leadership, communication, and problem-solving skills, enabling them to manage multiple stakeholders and complex project requirements effectively.</p><p></p></section>

<p><h4>Description</h4> <p>Müller's Solutions is seeking a senior BMC Helix IT asset management & discovery consultant to join our expert team. In this role, you will lead the implementation, configuration, and optimization of BMC Helix IT asset management and discovery solutions for our clients. You will work closely with stakeholders to understand their asset management needs and deliver tailored solutions that enhance IT operations, asset visibility, and lifecycle management.</p> <h4>Key responsibilities:</h4> <ul> <li>Lead the end-to-end implementation of BMC Helix IT asset management and discovery modules.</li> <li>Configure and customize the BMC Helix platform to align with client requirements and industry best practices.</li> <li>Conduct assessments and workshops to gather business and technical requirements.</li> <li>Develop integration strategies to connect BMC Helix with other ITSM and enterprise systems.</li> <li>Provide expert guidance on IT asset lifecycle management, discovery processes, and data accuracy.</li> <li>Troubleshoot, resolve issues, and optimize performance of the BMC Helix solutions.</li> <li>Deliver training sessions and documentation to enable client teams to effectively use the platform.</li> <li>Stay current with BMC Helix product updates and IT asset management trends to continuously improve client solutions.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in computer science, information technology, or related fields.</li> <li>Minimum 5 years' experience in IT asset management and discovery implementation with hands-on expertise in BMC Helix IT asset management and discovery modules, including asset discovery, CMDB integration, application dependency mapping, and infrastructure/network discovery.</li> <li>Ability to independently build, deploy, and configure containers on-premises (Docker, Kubernetes, OpenShift, Podman) and set up discovery infrastructure, scanners, probes, and collectors.</li> <li>Strong knowledge of IT asset management best practices, ITIL frameworks, and integrating BMC Helix with ITSM and enterprise systems.</li> <li>Proficient in Linux/Unix (especially Red Hat Enterprise Linux 6/7), network discovery protocols (SNMP, SSH, WMI, PowerShell, APIs), and identifying software versions, dependencies, and asset relationships.</li> <li>Experience with software license compliance, software asset management, legacy infrastructure troubleshooting, and customer engagement during PoC and implementation phases preferred.</li> <li>BMC Helix certifications and GCC/MENA experience are desirable.</li> <li>Must be able to work onsite in Oman.</li> <li>Excellent problem-solving, communication, and stakeholder management skills with ability to lead cross-team projects.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Müller's Solutions is seeking a senior BMC Helix IT asset management & discovery consultant to join our expert team. In this role, you will lead the implementation, configuration, and optimization of BMC Helix IT asset management and discovery solutions for our clients. You will work closely with stakeholders to understand their asset management needs and deliver tailored solutions that enhance IT operations, asset visibility, and lifecycle management.</p> <h4>Key responsibilities:</h4> <ul> <li>Lead the end-to-end implementation of BMC Helix IT asset management and discovery modules.</li> <li>Configure and customize the BMC Helix platform to align with client requirements and industry best practices.</li> <li>Conduct assessments and workshops to gather business and technical requirements.</li> <li>Develop integration strategies to connect BMC Helix with other ITSM and enterprise systems.</li> <li>Provide expert guidance on IT asset lifecycle management, discovery processes, and data accuracy.</li> <li>Troubleshoot, resolve issues, and optimize performance of the BMC Helix solutions.</li> <li>Deliver training sessions and documentation to enable client teams to effectively use the platform.</li> <li>Stay current with BMC Helix product updates and IT asset management trends to continuously improve client solutions.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in computer science, information technology, or related fields.</li> <li>Minimum 5 years' experience in IT asset management and discovery implementation with hands-on expertise in BMC Helix IT asset management and discovery modules, including asset discovery, CMDB integration, application dependency mapping, and infrastructure/network discovery.</li> <li>Ability to independently build, deploy, and configure containers on-premises (Docker, Kubernetes, OpenShift, Podman) and set up discovery infrastructure, scanners, probes, and collectors.</li> <li>Strong knowledge of IT asset management best practices, ITIL frameworks, and integrating BMC Helix with ITSM and enterprise systems.</li> <li>Proficient in Linux/Unix (especially Red Hat Enterprise Linux 6/7), network discovery protocols (SNMP, SSH, WMI, PowerShell, APIs), and identifying software versions, dependencies, and asset relationships.</li> <li>Experience with software license compliance, software asset management, legacy infrastructure troubleshooting, and customer engagement during PoC and implementation phases preferred.</li> <li>BMC Helix certifications and GCC/MENA experience are desirable.</li> <li>Must be able to work onsite in Oman.</li> <li>Excellent problem-solving, communication, and stakeholder management skills with ability to lead cross-team projects.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The role</p> <p>We are looking for a hands-on senior ML engineer to lead the development and operation of production-grade AI systems across LLMs, OCR, and voice. This role combines deep technical ownership with leadership of a high-performing team of junior engineers, as well as direct engagement with stakeholders to shape AI solutions.</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Lead and mentor a team of highly talented junior ML engineers through:<br>   • Code reviews, design reviews, and technical direction<br>   • Enforcement of strong software engineering and ML best practices</li> <li>Design, deploy, and operate scalable AI systems with a focus on reliability and performance</li> <li>Lead production deployment of LLMs and multimodal systems (RAG, OCR, voice)</li> <li>Own <strong>model performance end-to-end</strong>, combining evaluation, observability, and hardware optimization:<br>   • Build evaluation pipelines (benchmarks, regression testing, LLM-as-judge)<br>   • Implement deep observability (tracing, latency, error tracking)<br>   • Optimize GPU utilization (multi-GPU serving, batching, quantization, memory tuning)<br>   • Continuously improve throughput, latency, and cost efficiency</li> <li>Architect and manage GPU infrastructure:<br>   • Model serving, load balancing, and scaling strategies<br>   • Hardware-aware deployment and performance tuning</li> <li>Build and maintain robust MLOps pipelines:<br>   • Model/version management, CI/CD, automated testing, and rollback strategies<br>   • Monitoring and feedback loops for continuous improvement</li> <li>Engage directly with clients and stakeholders to:<br>   • Gather and clarify business requirements<br>   • Translate non-technical needs into well-defined technical problems<br>   • Communicate solutions, trade-offs, and progress through clear documentation, reports, and proposals</li> <li>Contribute hands-on to system design, implementation, debugging, and production incident resolution</li> </ul> <p><strong>Requirements</strong></p> <ul> <li>Proven experience deploying LLMs in production</li> <li>Strong experience with GPU-based inference and optimization</li> <li>Solid backend engineering skills (Python, APIs, distributed systems)</li> <li>Experience with MLOps and production ML systems</li> <li>Experience with OCR/document AI and/or voice systems (STT/TTS)</li> <li>Experience with Docker and Kubernetes</li> <li>Strong understanding of modern AI architectures (RAG, vector DBs, agent workflows)</li> <li>Experience mentoring or leading engineers</li> <li>Strong communication skills with the ability to bridge business and technical domains</li> </ul> <p><strong>Nice to have:</strong></p> <ul> <li>Experience with open-weight models (Qwen, Llama, DeepSeek, Gemma)</li> <li>Experience with on-prem / sovereign AI deployments</li> <li>Experience with LoRA / fine-tuning</li> <li>Multilingual or Arabic NLP experience</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The role</p> <p>We are looking for a hands-on senior ML engineer to lead the development and operation of production-grade AI systems across LLMs, OCR, and voice. This role combines deep technical ownership with leadership of a high-performing team of junior engineers, as well as direct engagement with stakeholders to shape AI solutions.</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Lead and mentor a team of highly talented junior ML engineers through:<br>   • Code reviews, design reviews, and technical direction<br>   • Enforcement of strong software engineering and ML best practices</li> <li>Design, deploy, and operate scalable AI systems with a focus on reliability and performance</li> <li>Lead production deployment of LLMs and multimodal systems (RAG, OCR, voice)</li> <li>Own <strong>model performance end-to-end</strong>, combining evaluation, observability, and hardware optimization:<br>   • Build evaluation pipelines (benchmarks, regression testing, LLM-as-judge)<br>   • Implement deep observability (tracing, latency, error tracking)<br>   • Optimize GPU utilization (multi-GPU serving, batching, quantization, memory tuning)<br>   • Continuously improve throughput, latency, and cost efficiency</li> <li>Architect and manage GPU infrastructure:<br>   • Model serving, load balancing, and scaling strategies<br>   • Hardware-aware deployment and performance tuning</li> <li>Build and maintain robust MLOps pipelines:<br>   • Model/version management, CI/CD, automated testing, and rollback strategies<br>   • Monitoring and feedback loops for continuous improvement</li> <li>Engage directly with clients and stakeholders to:<br>   • Gather and clarify business requirements<br>   • Translate non-technical needs into well-defined technical problems<br>   • Communicate solutions, trade-offs, and progress through clear documentation, reports, and proposals</li> <li>Contribute hands-on to system design, implementation, debugging, and production incident resolution</li> </ul> <p><strong>Requirements</strong></p> <ul> <li>Proven experience deploying LLMs in production</li> <li>Strong experience with GPU-based inference and optimization</li> <li>Solid backend engineering skills (Python, APIs, distributed systems)</li> <li>Experience with MLOps and production ML systems</li> <li>Experience with OCR/document AI and/or voice systems (STT/TTS)</li> <li>Experience with Docker and Kubernetes</li> <li>Strong understanding of modern AI architectures (RAG, vector DBs, agent workflows)</li> <li>Experience mentoring or leading engineers</li> <li>Strong communication skills with the ability to bridge business and technical domains</li> </ul> <p><strong>Nice to have:</strong></p> <ul> <li>Experience with open-weight models (Qwen, Llama, DeepSeek, Gemma)</li> <li>Experience with on-prem / sovereign AI deployments</li> <li>Experience with LoRA / fine-tuning</li> <li>Multilingual or Arabic NLP experience</li> </ul></p><p></p>

<p><h4>Please submit your CV in English and indicate your level of English proficiency.<\/h4>\n<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.<\/p>\n<h4>What this opportunity involves:<\/h4>\n<p>We're building a dataset to evaluate AI coding agents - how well a model handles real-world developer tasks.<\/p>\n<p>You'll create challenging tasks and evaluation criteria within realistic simulated environments:<\/p>\n<ul>\n <li>Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history<\/li>\n <li>Design tasks from intermediate states of these environments - craft the prompt, define what \"solved\" means, and ensure the task is solvable by an AI agent<\/li>\n <li>Write tests that verify agent solutions - accept all valid approaches and reject incorrect ones, neither too strict nor too lenient<\/li>\n <li>Iterate on tasks and tests based on QA feedback - review agent solutions, analyze failures, and refine until the evaluation is fair and robust<\/li>\n<\/ul>\n<h4>What this is not:<\/h4>\n<ul>\n <li>Not data labeling<\/li>\n <li>Not prompt engineering<\/li>\n <li>Not writing code from scratch - the agent writes most of the code; you guide and evaluate<\/li>\n<\/ul>\n<h4>What we look for:<\/h4>\n<ul>\n <li>8+ years in software development<\/li>\n <li>Core stack: Python (FastAPI), JavaScript\/TypeScript (React), Docker, Postgres, Kafka, Redis<\/li>\n <li>Experience writing tests (functional, integration)<\/li>\n <li>English proficiency - B2+<\/li>\n<\/ul>\n<h4>Why this is hard:<\/h4>\n<p>Frontier models are already good at coding. Creating a task that genuinely challenges the best models is non-trivial. You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution. Tasks have many valid solutions - writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds.<\/p>\n<h4>How it works<\/h4>\n<p>Apply? Pass qualification(s)? Join a project? Complete tasks? Get paid.<\/p>\n<h4>Effort estimate<\/h4>\n<p>Tasks for this project are estimated to take 30 hours to complete, depending on complexity. This is an estimate and not a schedule requirement; you choose when and how to work. Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<\/p><\/p><p><\/p>

<p><h4>Role summary</h4> <p>A Coiled Tubing Field Specialist is a senior field-based role responsible for leading and executing complex coiled tubing and well intervention operations with a high level of technical expertise and operational authority. The role ensures safe, efficient, and reliable delivery of services while acting as the key technical leader on location in the absence of, or in support of, the Field Supervisor.</p> <p>The Field Specialist III is accountable for managing critical operational phases, troubleshooting complex wellsite challenges, and ensuring full compliance with HSE, well control, and client requirements.</p> <h4>Essential responsibilities</h4> <ul> <li>Lead and supervise complex coiled tubing operations at the wellsite</li> <li>Execute advanced interventions such as deep cleanouts, high-pressure milling, fishing operations, and stimulation support</li> <li>Oversee rig-up, pressure testing, operation, and rig-down of CTU and pressure control equipment</li> <li>Act as the primary technical authority on location during operations</li> <li>Monitor and interpret real-time operational data and make critical field decisions</li> <li>Troubleshoot complex surface and downhole equipment issues during live operations</li> <li>Ensure strict adherence to well control standards and HSE procedures</li> <li>Lead toolbox talks, risk assessments, and operational briefings</li> <li>Coordinate effectively with Field Supervisors, clients, and multi-service teams</li> <li>Mentor and train Field Specialists I/II and Field Operators</li> <li>Support job planning reviews and post-job reporting and evaluation</li> <li>Work with minimal supervision and may act as deputy or acting supervisor on location</li> <li>Hold significant technical authority during job execution</li> <li>Be accountable for operational integrity, safety, and efficiency in complex jobs</li> </ul> <h4>Essential requirements of the role (experience / skills / competencies)</h4> <p><strong>Years of experience:</strong> 8-12+ years</p> <p><strong>Field of experience:</strong> 5-8+ years in coiled tubing (CT)</p> <h4>Technical skills</h4> <ul> <li><strong>Advanced coiled tubing operations</strong><br> Full understanding of coiled tubing unit (CTU) operation and limitations<br> Execution of complex jobs: cleanouts, nitrogen lifting, acid stimulation, milling, and fishing operations<br> Knowledge of tubing fatigue management, depth control, and real-time operational adjustments </li> <li><strong>Pressure control & well control systems</strong><br> Strong expertise in BOP stacks, stripper assemblies, lubricators, and wellhead systems<br> Pressure testing procedures and barrier verification<br> Ability to recognize and respond to abnormal conditions (pressure anomalies, kicks, losses) </li> <li><strong>Downhole tools & job design support</strong><br> Experience with bottom hole assemblies (BHA), motors, jars, mills, and specialty fishing tools<br> Ability to interpret job programs and ensure correct tool selection and assembly<br> Troubleshooting downhole tool performance issues </li> <li><strong>Pumping & stimulation operations</strong><br> Operation and coordination of high-pressure pumping systems<br> Understanding of fluid systems, nitrogen applications, and stimulation treatments<br> Monitoring and adjusting pressure, rate, and volume during operations </li> <li><strong>Real-time data monitoring & interpretation</strong><br> Reading and interpreting surface parameters (pressure, depth, tension, pump rates)<br> Use of real-time data acquisition systems during operations<br> Making operational decisions based on live data trends </li> <li><strong>Equipment setup, maintenance & troubleshooting</strong><br> Advanced knowledge of CTU hydraulic, mechanical, and control systems<br> Ability to diagnose equipment failures and coordinate repairs<br> Ensuring readiness of all surface and downhole equipment before operations </li> <li><strong>Wellsite execution & leadership technical input</strong><br> Ability to translate job programs into safe field execution steps<br> Supporting supervisor in operational decision-making<br> Ensuring technical compliance with engineering design and client requirements </li> <li><strong>HSE & well control systems integration</strong><br> Strong application of well control principles in live operations<br> Integration of HSE requirements into technical execution (PTW, JSA, barrier management)<br> Emergency response technical readiness </li> </ul> <h4>Soft skills</h4> <ul> <li><strong>Leadership in the field</strong><br> Leads execution of coiled tubing operations on location when required<br> Guides operators and ensures tasks are performed correctly and safely<br> Sets the tone for discipline and operational control at the wellsite </li> <li><strong>Communication (strong and precise)</strong><br> Communicates clearly with Field Supervisor, client representatives, and crew<br> Gives accurate, real-time operational updates during critical jobs<br> Ensures instructions are understood and correctly executed </li> <li><strong>Decision-making under pressure</strong><br> Makes quick, sound decisions during live well operations<br> Balances safety, operational efficiency, and job objectives<br> Knows when to escalate issues versus taking corrective action </li> <li><strong>Situational awareness</strong><br> Continuously monitors wellsite conditions, equipment behavior, and crew activity<br> Identifies risks early and prevents escalation into incidents<br> Maintains full awareness during high-pressure operations </li> <li><strong>Problem-solving ability</strong><br> Resolves operational and equipment issues in real time<br> Applies practical field experience to troubleshooting complex situations<br> Supports engineering solutions with field insight </li> <li><strong>Mentoring & coaching</strong><br> Trains and develops Field Operators (I, II, III)<br> Shares technical knowledge and reinforces best practices<br> Helps build team competency and performance </li> <li><strong>Accountability & ownership</strong><br> Takes responsibility for assigned operations and outcomes<br> Ensures procedures and standards are strictly followed<br> Owns both success and issues in field execution </li> <li><strong>Team coordination & collaboration</strong><br> Works effectively with multi-service teams (wireline, pumping, nitrogen, client representatives)<br> Aligns activities to avoid conflicts and ensure smooth operations<br> Maintains strong working relationships in high-pressure environments </li> <li><strong>Adaptability & resilience</strong><br> Handles long shifts, remote locations, and changing job conditions<br> Adapts quickly to unexpected well behavior or operational changes </li> </ul> <h4>Tools or software (required / preferred)</h4> <p>At Field Specialist II level, the role requires both hands-on field tools knowledge and competency in digital systems used for job planning, execution, and reporting.</p> <h4>Education qualifications</h4> <p>Diploma or technical certificate or bachelor’s degree.</p> <h4>Industry background or experience (required / preferred)</h4> <p>With over 90 years' combined experience, NES Fircroft is proud to be the world's leading engineering staffing provider spanning the oil & gas, power & renewables, chemicals, construction & infrastructure, life sciences, mining, and manufacturing sectors worldwide. With more than 80 offices in 45 countries, we provide clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting everything from securing visas and work permits to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Summary</p><p>Our client, a leading company in Oman specializing in water and environmental solutions, is seeking an experienced Water Testing Equipment Sales Engineer. The ideal candidate must have proven sales experience in Oman, a strong technical understanding of water testing and laboratory equipment, and an established network within industrial, municipal, environmental, and commercial sectors.</p><p>Key Responsibilities</p><p>Promote and sell water testing equipment, analytical instruments, and related laboratory solutions across Oman.</p><p>Identify and develop new business opportunities while maintaining strong relationships with existing customers.</p><p>Conduct customer visits, product demonstrations, technical presentations, and training sessions.</p><p>Prepare technical and commercial proposals, quotations, and tender submissions.</p><p>Provide consultation to clients on selecting suitable water quality testing solutions based on their requirements.</p><p>Coordinate with suppliers and internal teams to ensure timely delivery and customer satisfaction.</p><p>Achieve monthly and annual sales targets.</p><p>Monitor market trends, competitor activities, and emerging technologies.</p><p>Participate in exhibitions, seminars, and networking events to promote the company's products.</p><p>Prepare regular sales reports, forecasts, and customer visit reports using the company's CRM system.</p><p>Requirements</p><p>Bachelor's Degree in Chemical Engineering, Environmental Engineering, Mechanical Engineering, Instrumentation Engineering, Chemistry, or a related technical discipline.</p><p>Minimum 3-5 years of sales experience in Oman selling water testing equipment, laboratory instruments, analytical equipment, or environmental monitoring solutions.</p><p>Strong knowledge of water quality parameters and testing applications.</p><p>Experience dealing with government authorities, municipalities, laboratories, water treatment companies, industrial clients, EPC contractors, and consultants.</p><p>Proven track record of achieving sales targets.</p><p>Excellent communication, negotiation, and presentation skills.</p><p>Strong commercial awareness with the ability to understand technical customer requirements.</p><p>Proficiency in Microsoft Office applications and CRM software.</p><p>Valid Oman driving license is preferred.</p><p>Fluent in English; Malyalam, Hindi language skills are an advantage.</p><p>Preferred Experience</p><p>Candidates with experience selling products such as:</p><p>Water Quality Analyzers</p><p>pH, Conductivity, DO &amp; Turbidity Meters</p><p>Spectrophotometers</p><p>TOC Analyzers</p><p>Multiparameter Water Quality Instruments</p><p>Laboratory Testing Equipment</p><p>Online Water Monitoring Systems</p><p>Environmental Monitoring Instruments</p><p>To Our Valued Candidates,</p><p>·&nbsp; &nbsp; &nbsp; &nbsp;Thank you for your interest in joining our network. To ensure a smooth and fair recruitment process for everyone, please take note of the following guidelines:</p><p>·&nbsp; &nbsp; &nbsp; &nbsp;All job openings are regularly updated on our website: www.creativehrc.com/careers Kindly avoid calling or messaging on WhatsApp for job inquiries or application status updates, as our team is unable to respond through these channels.</p><p>·&nbsp; &nbsp; &nbsp; &nbsp;To be considered for any position, please submit your CV directly through our website. CVs must be in PDF format and under 2MB in size. Applications sent via email or WhatsApp will not be reviewed and will be deleted to maintain data protection standards.</p><p>·&nbsp; &nbsp; &nbsp; &nbsp;Please read each job description carefully before applying, as it includes all relevant details regarding the role.</p><p>·&nbsp; &nbsp; &nbsp; &nbsp;If you do not hear back from us within three weeks, it means your application was not shortlisted for the current opening. We encourage you to keep checking our website for future opportunities that may better match your profile.</p><p>·&nbsp; &nbsp; &nbsp; &nbsp;Kindly note that we do not have any representatives acting on our behalf. All communication will be done through our official phone number or verified social media channels only.</p><p>·&nbsp; &nbsp; &nbsp; &nbsp;We never charge candidates at any stage of the recruitment process. Our services are strictly for employers, and candidates are not required to pay for any application or placement.</p><p>·&nbsp; &nbsp; &nbsp; &nbsp;We appreciate your understanding and wish you the very best in your job search.</p><p>Warm regards,</p><p>Creative HRC Team</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's Degree in Chemical Engineering, Environmental Engineering, Mechanical Engineering, Instrumentation Engineering, Chemistry, or a related technical discipline. Minimum 3-5 years of sales experience in Oman selling water testing equipment, laboratory instruments, analytical equipment, or environmental monitoring solutions. Strong knowledge of water quality parameters and testing applications. Experience dealing with government authorities, municipalities, laboratories, water treatment companies, industrial clients, EPC contractors, and consultants. Proven track record of achieving sales targets. Excellent communication, negotiation, and presentation skills. Strong commercial awareness with the ability to understand technical customer requirements. Proficiency in Microsoft Office applications and CRM software. Valid Oman driving license is preferred. Fluent in English; Malyalam, Hindi language skills are an advantage. Preferred Experience Candidates with experience selling products such as: Water Quality Analyzers pH, Conductivity, DO &amp; Turbidity Meters Spectrophotometers TOC Analyzers Multiparameter Water Quality Instruments Laboratory Testing Equipment Online Water Monitoring Systems Environmental Monitoring Instruments</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong>ROLE SUMMARY:&nbsp;</strong><br> <br> We are looking for a talented graphic designer and photography enthusiast who will be responsible for applying the regional brand guidelines in order to create visually appealing designs for various communication channels. Your primary role will be to apply creative solutions to existing templates or design and create graphics relevant to the brief shared.&nbsp;</p><br><br><p>In order to do well in this role, we’d want you to have a good understanding of design principles, have proficiency in Adobe Creative Suite, are experienced in food photography and are able to manage multiple projects simultaneously.</p><br><br>What you need to be successful<br><p><strong>WHAT'S ON YOUR PLATE?</strong></p><br><br><ul><li><p>Responsible for managing assigned creative tasks&nbsp;</p><br><br></li><li><p>Creating original artwork through usage of templates and propose improvements when/if needed</p><br><br></li><li><p>Designing digital content, motion graphics and video editing.</p><br><br></li><li><p>Ensure brand consistency through application of brand standards&nbsp;</p><br><br></li><li><p>Refine images, fonts and layouts provided by a local agency partner or the regional creative team</p><br><br></li><li><p>Ability to work independently with minimal supervision and within a collaborative team environment.</p><br><br></li><li><p>Detail-oriented.</p><br><br></li><li><p>Be organized, effective and positive as you juggle multiple assignments with demanding deadlines.</p><br><br></li><li><p>attend photo sessions in order to take images of menu food items</p><br><br></li><li><p>share photos with team for editing and uploading&nbsp;</p><br><br></li><li><p>Manage daily social media content posting and scheduling in coordination with the Social Media Specialist along with in-app communication.</p><br><br></li><li><p>Participate in brainstorming sessions for creative campaign ideas.</p><br><br></li><li><p>Stay updated on social media trends and industry developments.</p><br><br></li><li><p>Demonstrated expertise in creative and strategic content creation, along with excellent writing skills in two languages (English + Arabic).</p><br><br></li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>What's in it for you<br><p><strong>WHAT DID WE ORDER?</strong></p><br><br><ul><li><p>2 years of experience&nbsp;</p><br><br></li><li><p>Software: After Effects, Photoshop, Illustrator, InDesign.&nbsp;</p><br><br></li><li><p>Fast learner with a can-do attitude. Having strong attention to detail and ensuring high levels of quality with experience working to tight deadlines.</p><br><br></li></ul><br> <br><br> </div>

<p><h4>Description</h4> <p>Mindrift is looking for highly skilled senior python data scraping engineers to join the Tendem project and drive specialized data scraping workflows within our hybrid AI + human system.</p> <p>In this role, as an AI pilot – that’s how we refer to this role at Mindrift – you’ll collaborate with Tendem agents that handle repetitive tasks, while you provide critical thinking, domain expertise, and quality control to deliver accurate and actionable results.</p> <p>This part-time remote opportunity is ideal for technical professionals with hands-on experience in web scraping, data extraction, and processing.</p> <h4>What we do</h4> <p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p> <p>This is a freelance role for a Tendem project. As a senior python data scraping engineer, you'll handle data scraping tasks requiring technical precision for web extraction and processing, utilizing various tools such as our provided Apify and OpenRouter alongside your own resourceful approaches.</p> <h4>Key responsibilities:</h4> <ul> <li>Own end-to-end data extraction workflows across complex websites, ensuring complete coverage, accuracy, and reliable delivery of structured datasets.</li> <li>Leverage internal tools (Apify, OpenRouter) alongside custom workflows to accelerate data collection, validation, and task execution while meeting defined requirements.</li> <li>Ensure reliable extraction from dynamic and interactive web sources, adapting approaches as needed to handle JavaScript-rendered content and changing site behavior.</li> <li>Enforce data quality standards through validation checks, cross-source consistency controls, adherence to formatting specifications, and systematic verification prior to delivery.</li> <li>Scale scraping operations for large datasets using efficient batching or parallelization, monitor failures, and maintain stability against minor site structure changes.</li> </ul> <h4>Requirements:</h4> <ul> <li>At least 5+ years of relevant experience in data engineering, web scraping, automation, or software development (required).</li> <li>Bachelor’s or master’s degree in engineering, applied mathematics, computer science, or related technical fields is a plus.</li> <li>Candidates should have a strong technical foundation and practical experience with scripting, automation, and AI-assisted workflows. We are looking for specialists who can solve non-trivial problems, work confidently with LLMs, and systematically collect, structure, and validate data from diverse sources. A methodical, detail-oriented approach and the ability to work independently are essential.</li> <li>Strong experience in python web scraping (BeautifulSoup, Selenium or similar), including dynamic content (JS, AJAX, infinite scroll) and APIs via proxies.</li> <li>Proven ability to extract data from complex structures (hierarchies, archived pages, inconsistent HTML).</li> <li>Solid background in data cleaning, normalization, and validation, delivering structured datasets (CSV, JSON, Google Sheets).</li> <li>Demonstrated experience handling anti-bot mechanisms and dynamic site structures at scale.</li> <li>Experience with cloud infrastructure (AWS or equivalent) and containerization (Docker) as part of real workflows.</li> <li>Hands-on experience with LLM frameworks (LangChain, OpenRouter, or similar) applied to automation tasks.</li> <li>Strong attention to detail and commitment to data accuracy.</li> <li>Self-directed work ethic with ability to troubleshoot independently.</li> <li>A link to GitHub is a plus.</li> <li>English proficiency: upper-intermediate (B2) or above (required).</li> </ul> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $37 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<p><h4>Mindrift is looking for highly skilled senior python data scraping engineers to join the tendem project and drive specialized data scraping workflows within our hybrid AI + human system.</h4> <p>In this role, as an AI pilot – that’s how we refer to this role at Mindrift – you’ll collaborate with Tendem agents that handle repetitive tasks, while you provide critical thinking, domain expertise, and quality control to deliver accurate and actionable results.</p> <p>This part-time remote opportunity is ideal for technical professionals with hands-on experience in web scraping, data extraction, and processing.</p> <h4>What we do</h4> <p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p> <p>This is a freelance role for a Tendem project. As a senior python data scraping engineer, you'll handle data scraping tasks requiring technical precision for web extraction and processing, utilizing various tools such as our provided Apify and OpenRouter alongside your own resourceful approaches.</p> <h4>Key responsibilities:</h4> <ul> <li>Own end-to-end data extraction workflows across complex websites, ensuring complete coverage, accuracy, and reliable delivery of structured datasets.</li> <li>Leverage internal tools (Apify, OpenRouter) alongside custom workflows to accelerate data collection, validation, and task execution while meeting defined requirements.</li> <li>Ensure reliable extraction from dynamic and interactive web sources, adapting approaches as needed to handle JavaScript-rendered content and changing site behavior.</li> <li>Enforce data quality standards through validation checks, cross-source consistency controls, adherence to formatting specifications, and systematic verification prior to delivery.</li> <li>Scale scraping operations for large datasets using efficient batching or parallelization, monitor failures, and maintain stability against minor site structure changes.</li> </ul> <h4>Requirements:</h4> <ul> <li>At least 5+ years of relevant experience in data engineering, web scraping, automation, or software development (required).</li> <li>Bachelor’s or master’s degree in engineering, applied mathematics, computer science, or related technical fields is a plus.</li> <li>Candidates should have a strong technical foundation and practical experience with scripting, automation, and AI-assisted workflows. We are looking for specialists who can solve non-trivial problems, work confidently with LLMs, and systematically collect, structure, and validate data from diverse sources. A methodical, detail-oriented approach and the ability to work independently are essential.</li> <li>Strong experience in python web scraping (BeautifulSoup, Selenium or similar), including dynamic content (JS, AJAX, infinite scroll) and APIs via proxies.</li> <li>Proven ability to extract data from complex structures (hierarchies, archived pages, inconsistent HTML).</li> <li>Solid background in data cleaning, normalization, and validation, delivering structured datasets (CSV, JSON, Google Sheets).</li> <li>Demonstrated experience handling anti-bot mechanisms and dynamic site structures at scale.</li> <li>Experience with cloud infrastructure (AWS or equivalent) and containerization (Docker) as part of real workflows.</li> <li>Hands-on experience with LLM frameworks (LangChain, OpenRouter, or similar) applied to automation tasks.</li> <li>Strong attention to detail and commitment to data accuracy.</li> <li>Self-directed work ethic with ability to troubleshoot independently.</li> <li>English proficiency: Upper-intermediate (B2) or above (required).</li> </ul> <p>A link to GitHub is a plus.</p> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $37 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<p><h4>Starting date:</h4> <p>ASAP</p> <h4>Duration:</h4> <p>10 months onshore at the yard in Sohar, Oman, followed by 3–6 months offshore in Qatar</p> <h4>Principal responsibilities</h4> <p>To ensure safety of commissioning activities, with good coordination with other parties involved, and in respect with company regulations.<br> To manage and supervise pre-commissioning and commissioning activities in a safe and professional manner performed by a team of supervisors and technicians and ensure a smooth transfer of the facilities to the company operations team in compliance with the company standards within the priorities defined.<br> To be the technical referent for all matters related to his trade and provide solutions to technical issues.</p> <h4>HSE</h4> <p>Demonstrate HSE leadership by promoting HSE and quality policy and procedures to all personnel within the work environment in line with company HSE rules.<br> Conduct all activities in a safe and efficient manner in accordance with company policies, standards, and procedures.<br> Ensure implementation within commissioning team of project standing instructions related to LOTO and authorizations by relevant authority.<br> Ensure that all accident, incident, and near miss are reported in a factual and professional way and that evidence is available for further investigations.<br> Ensure all PTW/JSA requirements are met for any activity and prepare as required.<br> Participate in the client safety performance program and training.</p> <h4>Technical requirements</h4> <h4>Commissioning preparation:</h4> <p>Manage preparation of commissioning according to the responsibility matrix in respect with company methodology (OPERCOM) and all applicable company specifications - task identification, procedures, requirements for tools, vendors, equipment, manpower and ensure that these resources will be mobilized in time.<br> Ensure interface with the project team to integrate the commissioning schedule to the overall project schedule.<br> Ensure the preparation of system limit drawings.<br> Ensure the preparation of commissioning test procedures for approval and identify resource requirements for its performance.<br> Populate or supervise as required the completion database (ICAPS) in his trade.<br> Approve, follow, record and test all software modifications with the approval from the company.</p> <h4>Commissioning execution:</h4> <p>Ensure interfaces and requirements between commissioning team and contractor construction team in his trade.<br> Lead the sub-system completion walkdowns for his trade.<br> Lead and coordinate pre-commissioning and commissioning activities in his trade (loop testing, control panels energization and testing, functional tests, troubleshooting and support to other disciplines, assistance to start-up and operations teams, etc.).<br> Participate in and validate the site acceptance tests for his trade.<br> Supervise the vendor(s) activities related to his trade.<br> Consolidate the commissioning red-line marked-up drawings for his trade.<br> Produce, witness and track punch list items.</p> <h4>Reporting:</h4> <p>Ensure all documentation is filed and updated in the completion dossiers for his trade.<br> Report daily activities and progress in his trade to client’s representative.<br> Prepare technical reports and presentations as required.</p> <h4>Experience / qualifications</h4> <ul> <li>15+ years of experience onshore and/or offshore commissioning within the oil and gas industry.</li> <li>Experience with oil treatment and storage facilities.</li> <li>Very strong knowledge in his trade systems (LV, HV, power generator, transformers, switchboards, earthing, UPS and batteries, PMS/ECS, etc.) and technical documentation (PFD, P&ID, single line diagrams, etc.).</li> <li>Demonstrate a high level of awareness of safe working practices associated with the design, construction, pre-commissioning, commissioning, installation and start-up of oil and gas facilities in his trade.</li> <li>Demonstrate HSE leadership and proactive approach.</li> <li>Sound knowledge of various completions management systems.</li> <li>Ability to troubleshoot and to resolve issues in a timely and professional manner.</li> <li>Ability to develop cooperative working relationships and to promote teamwork.</li> <li>Ability to effectively communicate with relevant stakeholders relating to the project, including contractors and other project entities.</li> <li>Excellent communication and written skills (in English) and ability to work with different disciplines and cultures.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Remote junior AI engineer – computer vision<br> Location: Remote<br> Employment type: Full-time (8 hours) remotely<br> Experience level: Junior (2+ years)</p> <p>InnovationTeam is a forward-thinking technology company that delivers advanced AI and data-driven solutions across multiple industries. We are currently seeking a junior AI engineer – computer vision to join our AI engineering team.</p> <p>As a junior computer vision engineer at InnovationTeam, you will be responsible for designing, developing, and deploying vision-based AI systems for real-world, production environments. You will work closely with cross-functional teams to build scalable image and video analytics solutions.</p> <p>This position requires strong expertise in computer vision, deep learning, and software engineering. The ideal candidate is technically strong, self-driven, and experienced in taking AI models from research to production.</p> <p>At InnovationTeam, we foster a culture of innovation, collaboration, and technical excellence, offering an environment where junior engineers can make a meaningful impact.</p> <h4>Role overview</h4> <p>We are seeking a skilled AI engineer with a strong focus on computer vision to develop, optimize, and deploy vision-based AI solutions. The role involves working on real-world image and video analytics problems and delivering production-ready AI systems.</p> <h4>Requirements</h4> <ul> <li>Develop and train computer vision models for image and video analysis.</li> <li>Implement solutions for object detection, image classification, segmentation, and tracking.</li> <li>Prepare and manage datasets, including data cleaning, labeling, and augmentation.</li> <li>Optimize models for GPU performance, inference speed, and scalability.</li> <li>Deploy AI models into production using APIs and containerized services.</li> <li>Integrate computer vision models with broader AI and analytics platforms.</li> <li>Collaborate with software engineers, data scientists, and product teams.</li> <li>Maintain documentation and ensure code quality and reproducibility.</li> </ul> <h4>Required skills & qualifications</h4> <ul> <li>Minimum 2 years of hands-on experience in AI, machine learning, or deep learning with a focus on computer vision.</li> <li>Master’s degree in computer science, software engineering, artificial intelligence, engineering, or a related field.</li> <li>Strong knowledge of computer vision concepts and algorithms.</li> <li>Practical experience with CNN-based models and modern computer vision architectures.</li> <li>Proficiency in Python and common ML/CV libraries (PyTorch or TensorFlow, OpenCV).</li> <li>Experience with object detection and segmentation frameworks (e.g., YOLO, Detectron2).</li> <li>Understanding of model evaluation, metrics, and performance optimization.</li> <li>Experience deploying models in cloud or on-premises environments.</li> <li>Familiarity with Docker and basic MLOps practices.</li> <li>Excellent English communication skills (written and spoken).</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience with video analytics or real-time inference.</li> <li>Exposure to vision transformers or multimodal AI.</li> <li>Experience with GPU-based training and inference.</li> <li>Knowledge of cloud platforms (OCI, AWS, Azure, or GCP).</li> <li>Background in domains such as healthcare, smart cities, or industrial AI.</li> </ul> <h4>Benefits</h4> <ul> <li>Work on practical, production-grade computer vision solutions.</li> <li>Access to GPU infrastructure and modern AI tooling.</li> <li>Collaborative, engineering-focused work environment.</li> <li>Opportunities for growth and advanced AI exposure.</li> <li>Competitive compensation package.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><u>Lieu&nbsp;:</u> Neuilly</p><br><p><u>Date&nbsp;:</u> Septembre 2026</p><br><p><u>Durée&nbsp;:</u> 5 mois</p><br><p>Chanel est une entreprise indépendante qui croit en la liberté de la création, cultive le potentiel humain et s’engage activement pour avoir un impact positif dans le monde.</p><br><p>L'activité Parfums Beauté affirme sa singularité à travers une promesse : celle de révéler la beauté de chaque femme dans ce qu'elle a de plus singulier à travers son Parfum, son Maquillage et ses produits de Soin.&nbsp;</p><br><p>VOTRE IMPACT CHEZ CHANEL</p><br><p>Au sein de la Direction Innovation Développement Packaging, le pôle Data &amp; SI pilote, en lien avec l’IT, la transformation de nos systèmes d’information et la gestion de la donnée.​</p><br><p>Dans le cadre du déploiement d’une nouvelle plateforme d’échanges avec nos partenaires fournisseurs, nous recherchons un(e) Chef de projet SI Portail Fournisseurs afin de piloter la phase de design et de recette de ce projet stratégique.​</p><br><p>Dans ce cadre, vous travaillez en collaboration étroite avec la Cheffe de projet métier et vos missions principales sont :​​</p><br><ul><li>Rédiger le cahier de recette pour le lot 1 de notre nouvelle plateforme fournisseur&nbsp;;</li><li>Piloter l’organisation, l’exécution et le suivi des tests fonctionnels&nbsp;;</li><li>Formaliser la documentation de référence : processus, parcours utilisateurs, modes opératoires&nbsp;;</li><li>Préparer la documentation pour le support&nbsp;​;</li><li>Accompagner la conduite du changement auprès des équipes internes et de nos partenaires fournisseurs.​</li></ul><p>Votre mission principale : garantir la qualité fonctionnelle de la plateforme et poser les bases du déploiement futur en vue d’un RUN robuste.​</p><br><p>CE QUE VOUS APPORTEREZ</p><br><ul><li>Diplômé(e) d’une école d’ingénieur, de commerce ou équivalent, avec une première expérience en gestion de projet SI (transformation digitale ou relation fournisseurs appréciée).​</li><li>Vous êtes curieux(se), aimez les environnements en mouvement et vous souhaitez vous investir dans un projet en construction.​</li><li>Vous savez structurer, documenter, tester et accompagner le changement auprès d’équipes variées.​</li><li>Autonomie, rigueur, sens du service et esprit collaboratif vous caractérisent.​</li><li>Excellentes qualités relationnelles, capacité de synthèse et aisance rédactionnelle.</li></ul><p>CE QUI VOUS ENTHOUSIASME ET CE QUE CHANEL PEUT VOUS OFFRIR</p><br><ul><li>Vous rejoignez un projet stratégique et visible, au cœur de la transformation de la relation fournisseurs chez CHANEL Parfums Beauté.​</li><li>Vous jouez un rôle transverse, en lien étroit avec les équipes IT, métiers et support.​</li><li>Vous vivez une véritable immersion sur un produit en construction, avec une forte dimension collaborative.​</li><li>Vous contribuez à la mise en place d’une plateforme innovante, appelée à devenir un standard dans les échanges avec nos partenaires fournisseurs.</li></ul><p>Tout au long de votre expérience, vous serez immergé(e) dans un environnement dynamique, innovant et apprenant&nbsp;; où la création et l’humain sont au cœur des préoccupations.</p><br><p>Vous rejoignez une activité singulière, aux méthodes et procédés uniques – qu’ils soient créatifs, de développement ou d’industrialisation – et évoluez aux côtés d’une diversité d’experts au savoir-faire reconnus.</p><br><p>Chez CHANEL, nous nous attachons à promouvoir une culture inclusive qui favorise l’épanouissement personnel et contribue au progrès collectif. Nous sommes convaincus que le caractère unique de chaque individu contribue à la diversité, la complémentarité et l’efficacité de nos équipes. Nous encourageons vivement votre candidature, car nous apprécions la perspective, l’expérience et le potentiel que vous pourriez apporter à CHANEL.</p><br><p><i>De la singularité de chacun naît la richesse de nos équipes. CHANEL valorise la diversité sous toutes ses formes.</i></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Title:- &nbsp;</strong><ul><li>CT Field Specialist</li></ul><br> <strong>Location:- </strong><ul><li>Nimr – Oman</li></ul><br> <strong>Role Summary</strong>:-<ul><li>A <strong>Coiled Tubing Field Specialist </strong>is a senior field-based role responsible for leading and executing complex coiled tubing and well intervention operations with a high level of technical expertise and operational authority. The role ensures safe, efficient, and reliable delivery of services while acting as the key technical leader on location in the absence of, or in support of, the Field Supervisor.</li><li>The Field Specialist III is accountable for managing critical operational phases, troubleshooting complex wellsite challenges, and ensuring full compliance with HSE, well control, and client requirements.</li></ul><br> <strong>Essential Responsibilities:-</strong><ul><li>Lead and supervise complex coiled tubing operations at the wellsite</li><li>Execute advanced interventions such as deep cleanouts, high-pressure milling, fishing operations, and stimulation support</li><li>Oversee rig-up, pressure testing, operation, and rig-down of CTU and pressure control equipment</li><li>Act as the primary technical authority on location during operations</li><li>Monitor and interpret real-time operational data and make critical field decisions</li><li>Troubleshoot complex surface and downhole equipment issues during live operations</li><li>Ensure strict adherence to well control standards and HSE procedures</li><li>Lead toolbox talks, risk assessments, and operational briefings</li><li>Coordinate effectively with Field Supervisors, clients, and multi-service teams</li><li>Mentor and train Field Specialists I/II and Field Operators</li><li>Support job planning reviews and post-job reporting and evaluation</li><li>Works with minimal supervision and may act as deputy or acting supervisor on location</li><li>Holds significant technical authority during job execution</li><li>Accountable for operational integrity, safety, and efficiency in complex jobs</li></ul><br> <strong>Essential Requirements of the role (Experience / Skills / Competencies):-</strong><ul><li>Years of experience: 8-12+ years</li><li>Field of experience: 5-8+ years in CT</li><li>Technical Skills:</li><li><strong>1. Advanced Coiled Tubing Operations</strong></li><li>Full understanding of coiled tubing unit (CTU) operation and limitations</li><li>Execution of complex jobs: cleanouts, nitrogen lifting, acid stimulation, milling, and fishing operations</li><li>Knowledge of tubing fatigue management, depth control, and real-time operational adjustments</li><li><strong>2. Pressure Control &amp; Well Control Systems</strong></li><li>Strong expertise in BOP stacks, stripper assemblies, lubricators, and wellhead systems</li><li>Pressure testing procedures and barrier verification</li><li>Ability to recognize and respond to abnormal conditions (pressure anomalies, kicks, losses)</li><li><strong>3. Downhole Tools &amp; Job Design Support</strong></li><li>Experience with bottom hole assemblies (BHA), motors, jars, mills, and specialty fishing tools</li><li>Ability to interpret job programs and ensure correct tool selection and assembly</li><li>Troubleshooting downhole tool performance issues</li><li><strong>4. Pumping &amp; Stimulation Operations</strong></li><li>Operation and coordination of high-pressure pumping systems</li><li>Understanding of fluid systems, nitrogen applications, and stimulation treatments</li><li>Monitoring and adjusting pressure, rate, and volume during operations</li><li><strong>5. Real-Time Data Monitoring &amp; Interpretation</strong></li><li>Reading and interpreting surface parameters (pressure, depth, tension, pump rates)</li><li>Use of real-time data acquisition systems during operations</li><li>Making operational decisions based on live data trends</li><li><strong>6. Equipment Setup, Maintenance &amp; Troubleshooting</strong></li><li>Advanced knowledge of CTU hydraulic, mechanical, and control systems</li><li>Ability to diagnose equipment failures and coordinate repairs</li><li>Ensuring readiness of all surface and downhole equipment before operations</li><li><strong>7. Wellsite Execution &amp; Leadership Technical Input</strong></li><li>Ability to translate job programs into safe field execution steps</li><li>Supporting supervisor in operational decision-making</li><li>Ensuring technical compliance with engineering design and client requirements</li><li><strong>8. HSE &amp; Well Control Systems Integration</strong></li><li>Strong application of well control principles in live operations</li><li>Integration of HSE requirements into technical execution (PTW, JSA, barrier management)</li><li>Emergency response technical readiness</li><li>Soft Skills:</li><li><strong>1. Leadership in the Field</strong></li><li>Leads execution of coiled tubing operations on location when required</li><li>Guides operators and ensures tasks are performed correctly and safely</li><li>Sets the tone for discipline and operational control at the wellsite</li><li><strong>2. Communication (Strong and Precise)</strong></li><li>Communicates clearly with Field Supervisor, client representatives, and crew</li><li>Gives accurate, real-time operational updates during critical jobs</li><li>Ensures instructions are understood and correctly executed</li><li><strong>3. Decision-Making Under Pressure</strong></li><li>Makes quick, sound decisions during live well operations</li><li>Balances safety, operational efficiency, and job objectives</li><li>Knows when to escalate issues versus taking corrective action</li><li><strong>4. Situational Awareness</strong></li><li>Continuously monitors wellsite conditions, equipment behavior, and crew activity</li><li>Identifies risks early and prevents escalation into incidents</li><li>Maintains full awareness during high-pressure operations</li><li><strong>5. Problem-Solving Ability</strong></li><li>Resolves operational and equipment issues in real time</li><li>Applies practical field experience to troubleshooting complex situations</li><li>Supports engineering solutions with field insight</li><li><strong>6. Mentoring &amp; Coaching</strong></li><li>Trains and develop Field Operators (I, II, III)</li><li>Shares technical knowledge and reinforces best practices</li><li>Help build team competency and performance</li><li><strong>7. Accountability &amp; Ownership</strong></li><li>Takes responsibility for assigned operations and outcomes</li><li>Ensure procedures and standards are strictly followed</li><li>Owns both success and issues in field execution</li><li><strong>8. Team Coordination &amp; Collaboration</strong></li><li>Works effectively with multi-service teams (wireline, pumping, nitrogen, client reps)</li><li>Aligns activities to avoid conflicts and ensure smooth operations</li><li>Maintains strong working relationships in high-pressure environments</li><li><strong>9. Adaptability &amp; Resilience</strong></li><li>Handles long shifts, remote locations, and changing job conditions</li><li>Adapts quickly to unexpected well behavior or operational changes</li><li>Tools or Software (Required / Preferred):</li><li>At Field Specialist II level, the role requires both hands-on field tools knowledge and competency in digital systems used for job planning, execution, and reporting.</li><li>Education Qualifications: Diploma or Technical Certificate or bachelor’s degree.</li></ul>Industry Background or Experience (Required / Preferred):<br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil &amp; Gas, Power &amp; Renewables, Chemicals, Construction &amp; Infrastructure, Life Sciences, Mining and&nbsp;Manufacturing&nbsp;sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>About us</strong>&nbsp;</span></p><br><p><span>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.&nbsp;</span></p><br><p><span><span>Minimum of 8 years total experience in engineering or consultancy of oil and gas facilities, including a minimum of 5 years’ experience in TSE in Onshore Oil and Gas facilities with demonstrated TSE deliverables development experience . (PDO/ Shell Projects experience is preferred)</span></span></p><br><p><span><span>·</span><span>Project TSE experience spanning various Project Life cycle stages such as Feasibility, Concept, FEED, EXECUTE, Project to Asset Transition</span></span></p><br><p><span><span>·</span><span>Development of HSE Philosophy, Fire &amp; Gas Philosophy, F &amp; G Cause and Effects, F &amp; G Layouts, F &amp; G Mapping</span></span></p><br><p><span><span>·</span><span>Physical Effects Modelling and Quantitative Risk Assessment: Experience with&nbsp;FEA/FGDEA, flare radiation and dispersion studies, safety equipment layouts, input to facility layouts/facility siting and layout studies, EPZ calculation, QRA .&nbsp;Experience/conducted studies using Shell FRED, SHEPHERD software and or other PEM/Risk integration software. Formal certification preferred.</span></span></p><br><p><span><span>·</span><span>Executed studies such as Safety Hazardous Area Classification, Critical Element Identification, Performance Standards, Bow Ties</span></span></p><br><p><span><span>·</span><span>Experience with ALARP (As Low As Reasonably Practicable), Design HSE Case, Operations HSE Case, AIPSM (Asset Integrity-Process Safety Management) &amp; HEMP (Hazard and Effect Management Process)</span></span></p><br><p><span><span>·</span><span>Hands-on experience with Loss prevention aspects such as Fire Safety, Fire Protection Design ( FW Demand, Hydraulics, Surge, PFDs/ P &amp; IDs, etc.), Escape &amp; Fire Fighting design</span></span></p><br><p><span><span>·</span><span>Human Factors Engineering Studies experience (Valve Criticality, HFE Screening, etc)</span></span></p><br><p><span><span>·</span><span>Facilitated/led workshops for Technical Safety, which may include but not limited to HAZID, HAZOP, Bowties, ALARP demonstration, MOPO/SIMOPs workshop, SCE Identification workshops, DEM1/DEM2/LFI Screenings and demonstrations.</span></span></p><br><p><span><span>·</span><span>Adequate involvement in Safeguarding reviews such as Design Review, HAZOP, IPF, etc.</span></span></p><br><p><span><span>·</span><span>Involvement in Vendor documents evaluations (e.g. Technical Bid Evaluation, Datasheets/Specifications/MR</span></span></p><br> Degree in Engineering<br><p><strong>Moving forward together</strong></p><br><p>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</p><br><p>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</p><br><p>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</p><br> </div>

<p><h4>Role summary</h4> <p>A Coiled Tubing Field Specialist is a senior field-based role responsible for leading and executing complex coiled tubing and well intervention operations with a high level of technical expertise and operational authority. The role ensures safe, efficient, and reliable delivery of services while acting as the key technical leader on location in the absence of, or in support of, the Field Supervisor.</p> <p>The Field Specialist III is accountable for managing critical operational phases, troubleshooting complex wellsite challenges, and ensuring full compliance with HSE, well control, and client requirements.</p> <h4>Essential responsibilities</h4> <ul> <li>Lead and supervise complex coiled tubing operations at the wellsite</li> <li>Execute advanced interventions such as deep cleanouts, high-pressure milling, fishing operations, and stimulation support</li> <li>Oversee rig-up, pressure testing, operation, and rig-down of CTU and pressure control equipment</li> <li>Act as the primary technical authority on location during operations</li> <li>Monitor and interpret real-time operational data and make critical field decisions</li> <li>Troubleshoot complex surface and downhole equipment issues during live operations</li> <li>Ensure strict adherence to well control standards and HSE procedures</li> <li>Lead toolbox talks, risk assessments, and operational briefings</li> <li>Coordinate effectively with Field Supervisors, clients, and multi-service teams</li> <li>Mentor and train Field Specialists I/II and Field Operators</li> <li>Support job planning reviews and post-job reporting and evaluation</li> <li>Work with minimal supervision and may act as deputy or acting supervisor on location</li> <li>Hold significant technical authority during job execution</li> <li>Be accountable for operational integrity, safety, and efficiency in complex jobs</li> </ul> <h4>Essential requirements of the role (experience / skills / competencies)</h4> <p><strong>Years of experience:</strong> 8-12+ years</p> <p><strong>Field of experience:</strong> 5-8+ years in coiled tubing (CT)</p> <h4>Technical skills</h4> <ul> <li><strong>Advanced coiled tubing operations</strong><br> Full understanding of coiled tubing unit (CTU) operation and limitations<br> Execution of complex jobs: cleanouts, nitrogen lifting, acid stimulation, milling, and fishing operations<br> Knowledge of tubing fatigue management, depth control, and real-time operational adjustments </li> <li><strong>Pressure control & well control systems</strong><br> Strong expertise in BOP stacks, stripper assemblies, lubricators, and wellhead systems<br> Pressure testing procedures and barrier verification<br> Ability to recognize and respond to abnormal conditions (pressure anomalies, kicks, losses) </li> <li><strong>Downhole tools & job design support</strong><br> Experience with bottom hole assemblies (BHA), motors, jars, mills, and specialty fishing tools<br> Ability to interpret job programs and ensure correct tool selection and assembly<br> Troubleshooting downhole tool performance issues </li> <li><strong>Pumping & stimulation operations</strong><br> Operation and coordination of high-pressure pumping systems<br> Understanding of fluid systems, nitrogen applications, and stimulation treatments<br> Monitoring and adjusting pressure, rate, and volume during operations </li> <li><strong>Real-time data monitoring & interpretation</strong><br> Reading and interpreting surface parameters (pressure, depth, tension, pump rates)<br> Use of real-time data acquisition systems during operations<br> Making operational decisions based on live data trends </li> <li><strong>Equipment setup, maintenance & troubleshooting</strong><br> Advanced knowledge of CTU hydraulic, mechanical, and control systems<br> Ability to diagnose equipment failures and coordinate repairs<br> Ensuring readiness of all surface and downhole equipment before operations </li> <li><strong>Wellsite execution & leadership technical input</strong><br> Ability to translate job programs into safe field execution steps<br> Supporting supervisor in operational decision-making<br> Ensuring technical compliance with engineering design and client requirements </li> <li><strong>HSE & well control systems integration</strong><br> Strong application of well control principles in live operations<br> Integration of HSE requirements into technical execution (PTW, JSA, barrier management)<br> Emergency response technical readiness </li> </ul> <h4>Soft skills</h4> <ul> <li><strong>Leadership in the field</strong><br> Leads execution of coiled tubing operations on location when required<br> Guides operators and ensures tasks are performed correctly and safely<br> Sets the tone for discipline and operational control at the wellsite </li> <li><strong>Communication (strong and precise)</strong><br> Communicates clearly with Field Supervisor, client representatives, and crew<br> Gives accurate, real-time operational updates during critical jobs<br> Ensures instructions are understood and correctly executed </li> <li><strong>Decision-making under pressure</strong><br> Makes quick, sound decisions during live well operations<br> Balances safety, operational efficiency, and job objectives<br> Knows when to escalate issues versus taking corrective action </li> <li><strong>Situational awareness</strong><br> Continuously monitors wellsite conditions, equipment behavior, and crew activity<br> Identifies risks early and prevents escalation into incidents<br> Maintains full awareness during high-pressure operations </li> <li><strong>Problem-solving ability</strong><br> Resolves operational and equipment issues in real time<br> Applies practical field experience to troubleshooting complex situations<br> Supports engineering solutions with field insight </li> <li><strong>Mentoring & coaching</strong><br> Trains and develops Field Operators (I, II, III)<br> Shares technical knowledge and reinforces best practices<br> Helps build team competency and performance </li> <li><strong>Accountability & ownership</strong><br> Takes responsibility for assigned operations and outcomes<br> Ensures procedures and standards are strictly followed<br> Owns both success and issues in field execution </li> <li><strong>Team coordination & collaboration</strong><br> Works effectively with multi-service teams (wireline, pumping, nitrogen, client representatives)<br> Aligns activities to avoid conflicts and ensure smooth operations<br> Maintains strong working relationships in high-pressure environments </li> <li><strong>Adaptability & resilience</strong><br> Handles long shifts, remote locations, and changing job conditions<br> Adapts quickly to unexpected well behavior or operational changes </li> </ul> <h4>Tools or software (required / preferred)</h4> <p>At Field Specialist II level, the role requires both hands-on field tools knowledge and competency in digital systems used for job planning, execution, and reporting.</p> <h4>Education qualifications</h4> <p>Diploma or technical certificate or bachelor’s degree.</p> <h4>Industry background or experience (required / preferred)</h4> <p>With over 90 years' combined experience, NES Fircroft is proud to be the world's leading engineering staffing provider spanning the oil & gas, power & renewables, chemicals, construction & infrastructure, life sciences, mining, and manufacturing sectors worldwide. With more than 80 offices in 45 countries, we provide clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting everything from securing visas and work permits to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring a tech support specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.</p> <p>This is a hands-on support role focused on:</p> <ul> <li>Technical troubleshooting</li> <li>Ticket resolution</li> <li>SaaS support operations</li> <li>User onboarding & access management</li> <li>Knowledge base documentation</li> <li>Customer support and issue escalation</li> </ul> <p>You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.</p> <p>If you enjoy:</p> <ul> <li>Solving technical problems</li> <li>Troubleshooting systems</li> <li>Helping users navigate software issues</li> <li>Working in fast-paced support environments</li> </ul> <p>This role is a strong fit.</p> <h4>What you’ll own</h4> <p><strong>Technical support & troubleshooting</strong></p> <p>Respond to technical support requests through platforms such as:</p> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> </ul> <p>Troubleshoot:</p> <ul> <li>Login issues</li> <li>Password resets</li> <li>Connectivity problems</li> <li>SaaS platform errors</li> <li>Browser and system-related issues</li> </ul> <p>Resolve Level 1 & Level 2 support requests.</p> <p>Guide customers through troubleshooting steps using simple, non-technical language.</p> <p>Ensure users feel informed and supported throughout the resolution process.</p> <p><strong>Ticket management & escalation</strong></p> <p>Prioritize incoming tickets based on:</p> <ul> <li>Urgency</li> <li>SLA requirements</li> <li>Business impact</li> </ul> <p>Escalate complex issues to:</p> <ul> <li>Tier 2/3 Support</li> <li>DevOps</li> <li>Engineering teams</li> </ul> <p>Document:</p> <ul> <li>Troubleshooting steps</li> <li>Findings</li> <li>Reproduction details</li> <li>Escalation notes</li> </ul> <p>Maintain clean and accurate support documentation.</p> <p><strong>Basic system administration</strong></p> <p>Support:</p> <ul> <li>User provisioning</li> <li>Account setup</li> <li>Password resets</li> <li>Permissions management</li> </ul> <p>Assist with:</p> <ul> <li>Onboarding</li> <li>Offboarding</li> <li>Access control workflows</li> </ul> <p>Support:</p> <ul> <li>Windows</li> <li>macOS</li> <li>Linux environments</li> </ul> <p><strong>Knowledge base & documentation</strong></p> <p>Create and maintain:</p> <ul> <li>FAQs</li> <li>Troubleshooting guides</li> <li>Internal support documentation</li> </ul> <p>Identify recurring issues and document solutions.</p> <p>Improve first-contact resolution rates through stronger documentation and workflows.</p> <p><strong>Monitoring & issue detection</strong></p> <p>Use monitoring tools such as:</p> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <p>Monitor alerts and identify recurring technical issues proactively.</p> <p>Report trends and recurring incidents for long-term resolution and process improvement.</p> <p><strong>Cross-functional collaboration</strong></p> <p>Work closely with:</p> <ul> <li>QA</li> <li>Product</li> <li>Engineering</li> <li>DevOps teams</li> </ul> <p>Report:</p> <ul> <li>Bugs</li> <li>Feature requests</li> <li>Customer pain points</li> </ul> <p>Share customer feedback to improve product functionality and support operations.</p> <h4>What makes you a strong fit</h4> <ul> <li>Calm and professional under pressure</li> <li>Strong troubleshooting and problem-solving mindset</li> <li>Excellent communicator with empathy and patience</li> <li>Detail-oriented with strong documentation habits</li> <li>Comfortable working independently in remote support environments</li> <li>Focused on both technical resolution and customer experience</li> </ul> <h4>Requirements (must-have)</h4> <p><strong>Experience</strong></p> <p>1–2+ years of experience in:</p> <ul> <li>Technical support</li> <li>IT helpdesk</li> <li>SaaS support</li> <li>Customer-facing troubleshooting</li> </ul> <p><strong>Technical skills</strong></p> <p>Experience with:</p> <ul> <li>Zendesk</li> <li>Jira</li> <li>ServiceNow</li> <li>Freshdesk</li> </ul> <p>Familiarity with:</p> <ul> <li>SaaS platforms</li> <li>Networking basics</li> <li>Operating systems</li> </ul> <p>Comfortable managing multiple systems and support queues simultaneously.</p> <p><strong>Communication skills</strong></p> <ul> <li>Strong written and verbal English communication</li> <li>Ability to explain technical issues clearly to non-technical users</li> <li>Strong multitasking and organizational skills</li> </ul> <h4>Nice to have</h4> <ul> <li>CompTIA A+ or Network+ certifications</li> <li>Experience supporting:</li> <ul> <li>APIs</li> <li>SaaS integrations</li> <li>Cloud-based platforms</li> </ul> <li>Familiarity with:</li> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <li>Background in:</li> <ul> <li>SaaS</li> <li>IT services</li> <li>Technical customer support</li> </ul> </ul> <h4>Tools & platforms</h4> <ul> <li>Zendesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> <li>Freshdesk</li> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> <li>SaaS & cloud-based platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review support queues and prioritize urgent tickets</li> <li>Troubleshoot SaaS and technical support requests</li> <li>Resolve customer and internal system issues</li> <li>Escalate complex problems with detailed documentation</li> <li>Update FAQs and support documentation</li> <li>Collaborate with engineering and product teams on bugs and improvements</li> <li>Monitor support metrics and identify recurring issues</li> </ul> <p>In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.</p> <h4>Key metrics for success (KPIs)</h4> <ul> <li>First response time (FRT) within SLA</li> <li>First contact resolution (FCR) rate</li> <li>Reduced average resolution time (ART)</li> <li>Customer satisfaction (CSAT) scores</li> <li>Reduced recurring ticket volume</li> <li>Consistently updated documentation and knowledge base quality</li> </ul> <h4>Why this role stands out</h4> <ul> <li>Exposure to modern SaaS and support environments</li> <li>Opportunity to work with:</li> <ul> <li>Support systems</li> <li>Monitoring tools</li> <li>Cloud platforms</li> <li>Technical troubleshooting workflows</li> </ul> <li>Strong growth path into:</li> <ul> <li>Tier 2 Support</li> <li>Systems Administration</li> <li>DevOps</li> <li>Customer Success Engineering</li> </ul> <li>Remote flexibility with collaborative technical teams</li> <li>Opportunity to improve systems, documentation, and support operations</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with Pavago recruiter</li> <li>Practical troubleshooting exercise</li> <li>Client interview with support / engineering leadership</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you:</p> <ul> <li>Enjoy solving technical problems</li> <li>Thrive in customer-facing support environments</li> <li>Communicate clearly under pressure</li> <li>Want hands-on experience with SaaS and technical systems</li> </ul> <p>This is a strong opportunity to grow within technical support and modern SaaS operations.</p></p><p></p>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring a tech support specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.</p> <p>This is a hands-on support role focused on:</p> <ul> <li>Technical troubleshooting</li> <li>Ticket resolution</li> <li>SaaS support operations</li> <li>User onboarding & access management</li> <li>Knowledge base documentation</li> <li>Customer support and issue escalation</li> </ul> <p>You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.</p> <p>If you enjoy:</p> <ul> <li>Solving technical problems</li> <li>Troubleshooting systems</li> <li>Helping users navigate software issues</li> <li>Working in fast-paced support environments</li> </ul> <p>This role is a strong fit.</p> <h4>What you’ll own</h4> <p><strong>Technical support & troubleshooting</strong></p> <p>Respond to technical support requests through platforms such as:</p> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> </ul> <p>Troubleshoot:</p> <ul> <li>Login issues</li> <li>Password resets</li> <li>Connectivity problems</li> <li>SaaS platform errors</li> <li>Browser and system-related issues</li> </ul> <p>Resolve Level 1 & Level 2 support requests.</p> <p>Guide customers through troubleshooting steps using simple, non-technical language.</p> <p>Ensure users feel informed and supported throughout the resolution process.</p> <p><strong>Ticket management & escalation</strong></p> <p>Prioritize incoming tickets based on:</p> <ul> <li>Urgency</li> <li>SLA requirements</li> <li>Business impact</li> </ul> <p>Escalate complex issues to:</p> <ul> <li>Tier 2/3 Support</li> <li>DevOps</li> <li>Engineering teams</li> </ul> <p>Document:</p> <ul> <li>Troubleshooting steps</li> <li>Findings</li> <li>Reproduction details</li> <li>Escalation notes</li> </ul> <p>Maintain clean and accurate support documentation.</p> <p><strong>Basic system administration</strong></p> <p>Support:</p> <ul> <li>User provisioning</li> <li>Account setup</li> <li>Password resets</li> <li>Permissions management</li> </ul> <p>Assist with:</p> <ul> <li>Onboarding</li> <li>Offboarding</li> <li>Access control workflows</li> </ul> <p>Support:</p> <ul> <li>Windows</li> <li>macOS</li> <li>Linux environments</li> </ul> <p><strong>Knowledge base & documentation</strong></p> <p>Create and maintain:</p> <ul> <li>FAQs</li> <li>Troubleshooting guides</li> <li>Internal support documentation</li> </ul> <p>Identify recurring issues and document solutions.</p> <p>Improve first-contact resolution rates through stronger documentation and workflows.</p> <p><strong>Monitoring & issue detection</strong></p> <p>Use monitoring tools such as:</p> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <p>Monitor alerts and identify recurring technical issues proactively.</p> <p>Report trends and recurring incidents for long-term resolution and process improvement.</p> <p><strong>Cross-functional collaboration</strong></p> <p>Work closely with:</p> <ul> <li>QA</li> <li>Product</li> <li>Engineering</li> <li>DevOps teams</li> </ul> <p>Report:</p> <ul> <li>Bugs</li> <li>Feature requests</li> <li>Customer pain points</li> </ul> <p>Share customer feedback to improve product functionality and support operations.</p> <h4>What makes you a strong fit</h4> <ul> <li>Calm and professional under pressure</li> <li>Strong troubleshooting and problem-solving mindset</li> <li>Excellent communicator with empathy and patience</li> <li>Detail-oriented with strong documentation habits</li> <li>Comfortable working independently in remote support environments</li> <li>Focused on both technical resolution and customer experience</li> </ul> <h4>Requirements (must-have)</h4> <p><strong>Experience</strong></p> <p>1–2+ years of experience in:</p> <ul> <li>Technical support</li> <li>IT helpdesk</li> <li>SaaS support</li> <li>Customer-facing troubleshooting</li> </ul> <p><strong>Technical skills</strong></p> <p>Experience with:</p> <ul> <li>Zendesk</li> <li>Jira</li> <li>ServiceNow</li> <li>Freshdesk</li> </ul> <p>Familiarity with:</p> <ul> <li>SaaS platforms</li> <li>Networking basics</li> <li>Operating systems</li> </ul> <p>Comfortable managing multiple systems and support queues simultaneously.</p> <p><strong>Communication skills</strong></p> <ul> <li>Strong written and verbal English communication</li> <li>Ability to explain technical issues clearly to non-technical users</li> <li>Strong multitasking and organizational skills</li> </ul> <h4>Nice to have</h4> <ul> <li>CompTIA A+ or Network+ certifications</li> <li>Experience supporting:</li> <ul> <li>APIs</li> <li>SaaS integrations</li> <li>Cloud-based platforms</li> </ul> <li>Familiarity with:</li> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <li>Background in:</li> <ul> <li>SaaS</li> <li>IT services</li> <li>Technical customer support</li> </ul> </ul> <h4>Tools & platforms</h4> <ul> <li>Zendesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> <li>Freshdesk</li> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> <li>SaaS & cloud-based platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review support queues and prioritize urgent tickets</li> <li>Troubleshoot SaaS and technical support requests</li> <li>Resolve customer and internal system issues</li> <li>Escalate complex problems with detailed documentation</li> <li>Update FAQs and support documentation</li> <li>Collaborate with engineering and product teams on bugs and improvements</li> <li>Monitor support metrics and identify recurring issues</li> </ul> <p>In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.</p> <h4>Key metrics for success (KPIs)</h4> <ul> <li>First response time (FRT) within SLA</li> <li>First contact resolution (FCR) rate</li> <li>Reduced average resolution time (ART)</li> <li>Customer satisfaction (CSAT) scores</li> <li>Reduced recurring ticket volume</li> <li>Consistently updated documentation and knowledge base quality</li> </ul> <h4>Why this role stands out</h4> <ul> <li>Exposure to modern SaaS and support environments</li> <li>Opportunity to work with:</li> <ul> <li>Support systems</li> <li>Monitoring tools</li> <li>Cloud platforms</li> <li>Technical troubleshooting workflows</li> </ul> <li>Strong growth path into:</li> <ul> <li>Tier 2 Support</li> <li>Systems Administration</li> <li>DevOps</li> <li>Customer Success Engineering</li> </ul> <li>Remote flexibility with collaborative technical teams</li> <li>Opportunity to improve systems, documentation, and support operations</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with Pavago recruiter</li> <li>Practical troubleshooting exercise</li> <li>Client interview with support / engineering leadership</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you:</p> <ul> <li>Enjoy solving technical problems</li> <li>Thrive in customer-facing support environments</li> <li>Communicate clearly under pressure</li> <li>Want hands-on experience with SaaS and technical systems</li> </ul> <p>This is a strong opportunity to grow within technical support and modern SaaS operations.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Ingénieur-e Système Robotique F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur &amp; Cadre</p><br><br><p>Temps complet</p><br><br><p>Dans le cadre du développement de solutions robotiques de pointe destinées à des applications militaires, Safran recherche un(e) Ingénieur Système pour intégrer son équipe R&amp;D. Vous serez acteur de la conception et de l'intégration de systèmes complexes permettant d'accroître l'autonomie des robots terrestres en environnements hostiles.<br>Missions principales :<br>- Participer à la définition de l'architecture système des solutions robotiques : instrumentation, perception, navigation autonome, communication, gestion de l'énergie.<br>- Spécifier et valider les interfaces entre sous-systèmes : matériel, logiciel embarqué, traitement des données, télécommunication.<br>- Assurer l'intégration, la configuration et la validation de la chaîne complète sur bancs d'essais/plateformes robotiques, de la simulation jusqu'aux tests en environnement réel.<br>- Réaliser une analyse fonctionnelle et s'assurer de la traçabilité des exigences, de leur cohérence et de leur prise en compte au fil des développements.<br>- Mener des analyses de sûreté de fonctionnement (FMDS), contribuer à l'identification et à la mitigation des risques système.<br>- Collaborer avec les équipes projets (développeurs, automaticiens, experts IA, mécatroniciens…) et assurer l'interface technique avec les fournisseurs et partenaires.<br>- Rédiger la documentation technique et contribuer au reporting projet.</p><br><br><p>Vous participerez à la transformation des systèmes robotiques de demain, au sein d'un groupe de référence et sur des projets d'envergure internationale à forte valeur d'innovation.<br>Situé à 25 minutes de Massy en transport en commun, notre établissement de Saclay bénéficie d'infrastructures contribuant fortement à la qualité de vie sur le site.<br>Il permet à nos collaborateurs de concilier activités professionnelles et sportives (infrastructures sportives situées à proximité), de s'évader le temps d'une pause repas dans un des nombreux restaurants à proximité et d'accéder à des services utiles tels que la conciergerie.<br>Soucieux de la flexibilité au travail, Safran Electronics &amp; Defense a signé un accord télétravail vous permettant d'aménager votre organisation professionnelle.</p><br><br><p>Compétences et qualités attendues :<br>- Formation ingénieur ou équivalent (systèmes embarqués, robotique, électronique, automatique…).<br>- Expérience souhaitée (3 à 5 ans minimum) en ingénierie système sur des systèmes complexes, idéalement dans un contexte robotique et/ou défense.<br>- Solides compétences en gestion d'exigences, architecture de systèmes embarqués et intégration hardware/software.<br>- Bonne compréhension des principes de navigation autonome, capteurs de perception et communications sécurisées.<br>- Capacité d'analyse, de résolution de problèmes et de prise de recul systémique.<br>- Goût pour le travail en équipe multidisciplinaire et bon relationnel.<br>- Esprit de synthèse, rigueur, organisation et autonomie.<br>- Sensibilité aux enjeux de sécurité et de confidentialité inhérents au secteur défense.<br>- Anglais technique professionnel indispensable (documents, échanges internationaux).</p><br><br><br> </div>