Retail Jobs - muscat Oman

<p>The Hotel Manager is the General Manager's principal operational partner, responsible for driving operational excellence, financial performance, exceptional guest experiences, and colleague engagement across all areas of the hotel. This role provides strategic and operational leadership across all divisions, with particular expertise in luxury Food &amp; Beverage operations to enhance the hotel's reputation as a leading dining and hospitality destination. The Hotel Manager assumes full responsibility for the hotel in the absence of the General Manager and plays a key role in achieving the hotel's business objectives, maintaining Mandarin Oriental brand standards, and fostering a culture of service excellence, accountability, and continuous improvement.</p><p>Supporting the General Manager</p><ul><li>Support the General Manager in translating the hotel's strategic objectives into effective operational execution.</li><li>Assume full responsibility for the overall hotel operation in the absence of the General Manager.</li><li>Contribute to the development and implementation of operational, commercial, and promotional initiatives that maximise guest satisfaction and business performance.</li><li>Provide strategic operational oversight across all hotel divisions to ensure alignment with business objectives and luxury brand standards.</li><li>Support the General Manager in maintaining effective relationships with ownership representatives, corporate leadership, and key external stakeholders.</li><li>Leverage extensive Food &amp; Beverage expertise to oversee dining concepts, service quality, revenue generation, and guest experience across all outlets.</li></ul><p>Operational Leadership</p><ul><li>Lead and support Division Heads in delivering exceptional operational, financial, and service performance.</li><li>Develop annual operating budgets and Capital Expenditure plans in partnership with Division Heads and the Director of Finance.</li><li>Monitor business performance through Profit &amp; Loss analysis, RevPAR, rooms yield, GOP, guest satisfaction metrics, and other key performance indicators, implementing corrective action where required.</li><li>Champion a culture of personalised luxury service by reviewing guest feedback, resolving service recovery opportunities, and driving continuous improvement initiatives.</li><li>Maintain a visible leadership presence throughout the resort by engaging with guests and colleagues and ensuring exceptional standards across guestrooms, public areas, Food &amp; Beverage outlets, kitchens, back-of-house facilities, the beach, retail areas, and all guest-facing spaces.</li><li>Conduct regular inspections of hotel facilities to ensure presentation, maintenance, cleanliness, safety, and operational standards are consistently maintained.</li><li>Promote accountability, operational efficiency, innovation, and collaboration across all departments.</li><li>Ensure successful preparation for and execution of all quality, brand, hygiene, and regulatory audits, including Forbes, LQA, Environmental Health, and corporate compliance assessments.</li></ul><p>Food &amp; Beverage Oversight</p><ul><li>Provide executive oversight for all Food &amp; Beverage operations, ensuring service excellence, profitability, and alignment with Mandarin Oriental luxury standards.</li><li>Partner closely with the Executive Chef, Director of Food &amp; Beverage, and outlet leaders to deliver innovative culinary concepts and memorable dining experiences.</li><li>Drive outlet performance through menu engineering, pricing strategies, promotions, beverage programmes, and upselling initiatives.</li><li>Monitor revenue, profitability, average cheque, covers, guest satisfaction, and operational efficiencies, implementing improvement plans where required.</li><li>Identify opportunities to strengthen market positioning and establish the hotel as a premier dining destination within Muscat.</li><li>Ensure compliance with all food safety, hygiene, and quality assurance standards.</li><li>Develop and mentor operational leaders, building a strong succession pipeline and high-performance culture.</li></ul><p>Safe, Sound &amp; Sustainable by Mandarin Oriental</p><ul><li>Lead the annual Safe, Sound &amp; Sustainable audit and ensure full compliance with corporate standards.</li><li>Chair the monthly Risk Management Committee and oversee the implementation of all health, safety, security, and sustainability initiatives.</li><li>Promote continuous improvement in environmental performance while maintaining a safe, healthy, and secure environment for guests and colleagues.</li></ul><p>Financial Leadership</p><ul><li>Partner with the Director of Finance to prepare and execute the annual budget, financial forecasts, and business plans.</li><li>Monitor labour productivity, departmental expenses, and operational costs to ensure financial objectives are achieved while maintaining luxury service standards.</li><li>Conduct regular financial reviews with operational leaders and promote commercial awareness throughout the management team.</li><li>Ensure operational decisions support approved budgets, owner expectations, and the hotel's financial strategy.</li><li>Identify and implement new revenue opportunities across Rooms, Food &amp; Beverage, Events, Spa, memberships, and ancillary business streams.</li><li>Work closely with the Commercial team to optimise market positioning, business mix, and revenue generation opportunities.</li></ul><p>People &amp; Culture</p><ul><li>Partner with the People &amp; Culture team to attract, develop, engage, and retain high-performing colleagues.</li><li>Support workforce planning, productivity initiatives, and labour cost management while maintaining appropriate staffing levels.</li><li>Ensure performance appraisals, coaching, and development plans are completed to strengthen leadership capability.</li><li>Foster an inclusive, collaborative, and high-performance culture built on accountability, engagement, and open communication.</li><li>Champion succession planning and leadership development across all operational departments.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of 10 15 years' experience within luxury hotels or resorts.</li><li>Significant experience as a Director of Food &amp; Beverage, Executive Assistant Manager (F&amp;B), Resort Manager, Hotel Manager, or an equivalent senior operational leadership role.</li><li>Demonstrated success managing complex Food &amp; Beverage operations within internationally recognised luxury hotels or resorts.</li><li>Strong commercial acumen with a proven track record of improving revenue, profitability, GOP, RevPAR, and guest satisfaction.</li><li>Experience in developing and positioning innovative Food &amp; Beverage concepts.</li><li>Exceptional leadership, communication, coaching, and stakeholder management skills.</li><li>Experience working with internationally recognised luxury hospitality brands is highly desirable.</li><li>Leadership Competencies: Strategic and commercially focused. Passion for luxury hospitality and guest experience. Inspirational and collaborative leader. Strong financial and operational acumen. Excellent decision-making and problem-solving skills. High level of integrity and accountability. Effective communicator with strong stakeholder management capabilities. Ability to lead change and drive continuous improvement. Committed to developing people and building high-performing teams.</li></ul>

<p>We are seeking a creative and talented Motion &amp; Graphics Designer to join our growing marketing team. The ideal candidate will be responsible for creating visually compelling designs and engaging motion graphics that strengthen our brands' presence across digital and print platforms.</p><p>Key Responsibilities</p><ul><li>Design high-quality marketing materials for digital and print channels, including social media content, advertisements, menus, flyers, posters, packaging, and promotional materials.</li><li>Create engaging motion graphics, animations, and video content for social media, websites, digital screens, and marketing campaigns.</li><li>Edit and enhance video content for brand promotions, events, product launches, and corporate communications.</li><li>Develop creative concepts and visual assets aligned with brand guidelines and marketing objectives.</li><li>Collaborate closely with the Marketing, Operations, and Brand teams to execute campaigns and promotions.</li><li>Create visual content for multiple F&amp;B brands, ensuring consistency and brand integrity.</li><li>Stay updated on industry trends, emerging design techniques, and digital content best practices.</li><li>Manage multiple projects simultaneously while meeting deadlines in a fast-paced environment.</li><li>Assist in photography, content creation, and visual storytelling when required.</li></ul><p><strong>Desired Candidate Profile</strong></p><b>Qualifications &amp; Experience</b><p>Bachelor's Degree or Diploma in Graphic Design, Multimedia, Visual Communication, Animation, or a related field. Minimum 3 years of experience in graphic design and motion graphics. Experience in the Food &amp; Beverage, Hospitality, Retail, or Agency environment is preferred. Strong portfolio demonstrating both static and animated creative work.</p><b>Competencies</b><ul><li>Creative thinking and attention to detail.</li><li>Strong visual communication and storytelling skills.</li><li>Ability to work independently and within a team.</li><li>Excellent time management and organizational skills.</li><li>Ability to receive feedback and make revisions efficiently.</li><li>Passion for design, branding, and content creation.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Key Responsibilities</strong></p><p><strong>&nbsp;</strong></p><p><strong>Sales &amp; Business Development</strong></p><ul><li><p>Develop and execute sales strategies to achieve monthly, quarterly, and annual targets.</p></li><li><p>Drive growth in vehicle sales, accessories, and related services.</p></li><li><p>Identify business opportunities within the Oman market and establish relationships with corporate and retail customers.</p></li><li><p>Monitor sales activities and market trends to maximize business opportunities.</p></li><li><p>Conduct competitor analysis and recommend business improvement initiatives.</p></li></ul><p><strong>Branch Operations Management</strong></p><ul><li><p>Oversee daily branch operations to ensure smooth and efficient functioning.</p></li><li><p>Manage inventory levels for vehicles, spare parts, and accessories.</p></li><li><p>Monitor branch expenditures and optimize operational costs.</p></li><li><p>Ensure compliance with company procedures and local business regulations in Oman.</p></li></ul><p><strong>Team Management</strong></p><ul><li><p>Lead and supervise sales executives, service advisors, technicians, and administrative staff.</p></li><li><p>Recruit, train, coach, and develop employees to improve performance.</p></li><li><p>Conduct regular performance reviews and implement development plans.</p></li><li><p>Maintain a high-performance and customer-focused work environment.</p></li></ul><p><strong>Customer Relationship Management</strong></p><ul><li><p>Ensure excellent customer service standards and customer satisfaction.</p></li><li><p>Handle customer complaints and resolve escalated issues professionally.</p></li><li><p>Build long-term customer relationships to encourage repeat business and referrals.</p></li></ul><p><strong>Financial &amp; Reporting Responsibilities</strong></p><ul><li><p>Monitor branch profitability and financial performance.</p></li><li><p>Prepare budgets, forecasts, and branch reports.</p></li><li><p>Ensure effective collection processes and financial control measures.</p></li><li><p>Submit periodic performance reports to senior management.</p></li></ul><p><strong>Compliance &amp; Administration</strong></p><ul><li><p>Ensure compliance with Oman labor laws, company policies, and safety standards.</p></li><li><p>Maintain accurate branch documentation and records.</p></li></ul><p>Monitor adherence to quality standards and audit requirements.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Graduate required; MBA or equivalent preferred</p><br><br><ul><li><p>Minimum 5–10 years of experience in the automobile industry with at least 3 years in a managerial role.</p></li></ul><br><p>a)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ERP system proficiency (e.g., SAP, Oracle, Microsoft Dynamics)</p><br><p>GCC/Oman automobile industry experience preferred.</p><p>English (Essential) , &nbsp;local language (desirable)</p><p></p></section>

<p><h4>Position objective</h4> <p>The position is responsible to develop and implement the long and short-term marketing strategies of the brands assigned.<br> Responsible for brand management, budget management, business development and people management.</p> <h4>Key responsibilities</h4> <p>Work closely with the brands assigned and manage the marketing services function to support the brand and ensure that all above and below the line materials are delivered within budget and that the content and quality of all communications enhance the brand and grow the business in line with brand objectives.<br> Responsible for campaigns for existing and new stores, building and maintaining media relationships and ensuring effective communications with agencies in all markets.</p> <h4>Brand management</h4> <ul> <li>Integrated communication strategy for enhancing brand equity and brand preference.</li> <li>Efficient media management and planning for optimum utilization of resources.</li> <li>Manage and coordinate all marketing, advertising and promotional activities.</li> <li>Understanding of product positioning and brand management backed with strong understanding of brand communication using integrated communication tools.</li> </ul> <h4>Budget management / profit management</h4> <ul> <li>Formulating marketing plans for overall development and accomplishment of top and bottom-line profitability of the brand.</li> <li>Develop new clients and negotiate with them for securing profitable business.</li> </ul> <h4>Business development</h4> <ul> <li>Plan and execute marketing strategies to achieve desired volume, market share and profit objectives.</li> <li>Enhance brand visibility and accelerate business growth through aggressive business development strategies.</li> <li>Develop strategic relationships with key accounts from various sectors to understand their requirements.</li> <li>Provision customized solutions i.e. products and services as well as cultivating relations for retention and acquisition.</li> <li>Develop sales and customer marketing campaign for the organization based on market trends, new market identification and consumption patterns.</li> <li>Formulate and identify strategic alliances for developing new business partners in different regions to open new lines of business.</li> </ul> <h4>Marketing operations</h4> <ul> <li>Conduct competitor analysis by keeping abreast of market trends and competitor’s moves and identifying prospective clients from various sectors and generating business from the existing.</li> <li>Adept in handling all the retail operations detailed market analysis, range and product selections, marketing and client servicing.</li> <li>Identify customer segments, buying behavior and preferences through the loyalty program by analyzing their consumption behavior and formulating specific initiatives.</li> <li>Manage customer centric operations and ensure customer satisfaction by achieving service quality norms.</li> <li>Identify current market trends, gather competitor’s data, identify consumer insights to increase brand penetration and brand loyalty in the market.</li> <li>Responsible for advertising media planning and working with local and national media houses, creative team, researchers and other media contacts for preparing cost effective media plan.</li> <li>Align with creative team and visual merchandisers to finalize campaign designs.</li> <li>Ensuring to achieve 100% ROI (Measurability report of ROI expectation needs to be filled before each event).</li> <li>Events and campaigns post mortem reports with the ROI calculation to understand if the event achieved the planned and been successful.</li> <li>Working closely with the territories marketing heads and updating them with the brand information as well as providing the required artworks/media plans/briefs and understanding region requirements and opportunities.</li> <li>Understanding GCC market restrictions and ensure that artworks are done with the culture respect.</li> </ul></p><p></p>

<p><h4>Company</h4> <p>Al Futtaim Private Company LLC</p> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Job description</h4> <p>The Assistant Vice President – Broker Relations is responsible for managing, growing, and strengthening Orient’s broker network across general and medical insurance lines. The role focuses on developing strategic broker partnerships, driving portfolio expansion, and ensuring seamless coordination between brokers, underwriting, finance, and internal teams. It ensures optimal broker performance through regular reviews, training, renewal management, and strict adherence to compliance and regulatory requirements, while maintaining strong relationships that support business growth and corporate account acquisition.</p> <h4>What you will do (key responsibilities)</h4> <ul> <li>Maintain and expand the broker portfolio, mainly on general insurance and other lines</li> <li>Conduct regular and strategic meetings with allocated brokers to develop the portfolio</li> <li>Handle renewal management and related coordination with both brokers and the underwriting team</li> <li>Prepare business and performance reports on a monthly basis and share them with the line manager</li> <li>Conduct portal presentations and training for brokers on various products offered by Orient</li> <li>Monitor and analyse broker performance on a regular basis</li> <li>Support the finance department on credit control related issues</li> <li>Maintain excellent rapport with both internal and external stakeholders</li> <li>Build a strong pipeline of corporate accounts for each quarter</li> <li>Update and maintain all KYC-related documents of the panel broker</li> <li>Ensure adherence to all regulatory and compliance related processes required by the company</li> </ul> <h4>Required skills to be successful (qualification)</h4> <ul> <li>Education: Bachelor’s, Master’s or Diploma</li> <li>Experience: Minimum 5 years in a broker relations role</li> <li>Certification: Insurance certification will be an added advantage</li> <li>Excellent communication and people management skills</li> </ul> <h4>About Orient Insurance PJSC</h4> <p>Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth. The company is counted among the leaders in the UAE insurance market. Orient Insurance Company has a paid-up capital of AED 500 million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman, Riyadh in Kingdom of Saudi Arabia and Bahrain.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Job description</h4> <p>The Assistant Vice President – Broker Relations is responsible for managing, growing, and strengthening Orient’s broker network across General and Medical insurance lines. The role focuses on developing strategic broker partnerships, driving portfolio expansion, and ensuring seamless coordination between brokers, underwriting, finance, and internal teams. It ensures optimal broker performance through regular reviews, training, renewal management, and strict adherence to compliance and regulatory requirements, while maintaining strong relationships that support business growth and corporate account acquisition.</p> <h4>What you will do (key responsibilities)</h4> <ul> <li>Maintain and expand the broker portfolio, mainly on General Insurance and other lines</li> <li>Conduct regular and strategic meetings with allocated brokers to develop the portfolio</li> <li>Handle renewal management and related coordination with both brokers and the underwriting team</li> <li>Prepare business/performance reports on a monthly basis and share them with the line manager</li> <li>Conduct portal presentations and training for brokers on various products offered by Orient</li> <li>Monitor and analyse broker performance on a regular basis</li> <li>Support the Finance Department on credit control–related issues</li> <li>Maintain excellent rapport with both internal and external stakeholders</li> <li>Build a strong pipeline of corporate accounts for each quarter</li> <li>Update and maintain all KYC-related documents of the panel broker</li> <li>Ensure adherence to all regulatory and compliance-related processes required by the company</li> </ul> <h4>Required skills to be successful (qualification)</h4> <ul> <li>Education: Bachelor’s / Master’s / Diploma</li> <li>Experience: Minimum 5 years in a broker relations role</li> <li>Certification: Insurance certification will be an added advantage</li> <li>Excellent communication and people-management skills</li> </ul> <h4>About Orient Insurance PJSC</h4> <p>Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth. The company is counted among the leaders in the UAE insurance market. Orient Insurance Company has a paid-up capital of AED 500 Million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman, Riyadh in Kingdom of Saudi Arabia and Bahrain.</p></p><p></p>

<p><h4>Company</h4> <p>Al Futtaim Private Company LLC</p> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Job description</h4> <p>The Assistant Vice President – Broker Relations is responsible for managing, growing, and strengthening Orient’s broker network across general and medical insurance lines. The role focuses on developing strategic broker partnerships, driving portfolio expansion, and ensuring seamless coordination between brokers, underwriting, finance, and internal teams. It ensures optimal broker performance through regular reviews, training, renewal management, and strict adherence to compliance and regulatory requirements, while maintaining strong relationships that support business growth and corporate account acquisition.</p> <h4>What you will do (key responsibilities)</h4> <ul> <li>Maintain and expand the broker portfolio, mainly on general insurance and other lines</li> <li>Conduct regular and strategic meetings with allocated brokers to develop the portfolio</li> <li>Handle renewal management and related coordination with both brokers and the underwriting team</li> <li>Prepare business and performance reports on a monthly basis and share them with the line manager</li> <li>Conduct portal presentations and training for brokers on various products offered by Orient</li> <li>Monitor and analyse broker performance on a regular basis</li> <li>Support the finance department on credit control related issues</li> <li>Maintain excellent rapport with both internal and external stakeholders</li> <li>Build a strong pipeline of corporate accounts for each quarter</li> <li>Update and maintain all KYC-related documents of the panel broker</li> <li>Ensure adherence to all regulatory and compliance related processes required by the company</li> </ul> <h4>Required skills to be successful (qualification)</h4> <ul> <li>Education: Bachelor’s, Master’s or Diploma</li> <li>Experience: Minimum 5 years in a broker relations role</li> <li>Certification: Insurance certification will be an added advantage</li> <li>Excellent communication and people management skills</li> </ul> <h4>About Orient Insurance PJSC</h4> <p>Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth. The company is counted among the leaders in the UAE insurance market. Orient Insurance Company has a paid-up capital of AED 500 million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman, Riyadh in Kingdom of Saudi Arabia and Bahrain.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Job description</h4> <p>The Assistant Vice President – Broker Relations is responsible for managing, growing, and strengthening Orient’s broker network across General and Medical insurance lines. The role focuses on developing strategic broker partnerships, driving portfolio expansion, and ensuring seamless coordination between brokers, underwriting, finance, and internal teams. It ensures optimal broker performance through regular reviews, training, renewal management, and strict adherence to compliance and regulatory requirements, while maintaining strong relationships that support business growth and corporate account acquisition.</p> <h4>What you will do (key responsibilities)</h4> <ul> <li>Maintain and expand the broker portfolio, mainly on General Insurance and other lines</li> <li>Conduct regular and strategic meetings with allocated brokers to develop the portfolio</li> <li>Handle renewal management and related coordination with both brokers and the underwriting team</li> <li>Prepare business/performance reports on a monthly basis and share them with the line manager</li> <li>Conduct portal presentations and training for brokers on various products offered by Orient</li> <li>Monitor and analyse broker performance on a regular basis</li> <li>Support the Finance Department on credit control–related issues</li> <li>Maintain excellent rapport with both internal and external stakeholders</li> <li>Build a strong pipeline of corporate accounts for each quarter</li> <li>Update and maintain all KYC-related documents of the panel broker</li> <li>Ensure adherence to all regulatory and compliance-related processes required by the company</li> </ul> <h4>Required skills to be successful (qualification)</h4> <ul> <li>Education: Bachelor’s / Master’s / Diploma</li> <li>Experience: Minimum 5 years in a broker relations role</li> <li>Certification: Insurance certification will be an added advantage</li> <li>Excellent communication and people-management skills</li> </ul> <h4>About Orient Insurance PJSC</h4> <p>Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth. The company is counted among the leaders in the UAE insurance market. Orient Insurance Company has a paid-up capital of AED 500 Million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman, Riyadh in Kingdom of Saudi Arabia and Bahrain.</p></p><p></p>

<p><h4>Position summary</h4> <p>Our spa specialists play an important role in support of a number of vital spa functions. At our hotels these associates work to build an experience that is memorable and unique – with spa services on the side. Our spa specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the spa specialist makes transactions feel like part of the experience.</p> <p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for spa specialists – to get it right for our guests and our business each and every time.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> No related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Position summary</h4> <p>Our spa specialists play an important role in support of a number of vital spa functions. At our hotels these associates work to build an experience that is memorable and unique – with spa services on the side. Our spa specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the spa specialist makes transactions feel like part of the experience.</p> <p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for spa specialists – to get it right for our guests and our business each and every time.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> No related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Strategy &amp; Leadership</p><ul><li><p>Define and execute the India business development, sales, and market expansion strategy across issuing, acquiring,</p></li></ul><p>POS, SoftPOS, gateways, and aggregator models.</p><ul><li><p>Build, lead, and scale a high-performance sales and business development organization across enterprise, SME, and</p></li></ul><p>channel sales.</p><ul><li><p>Establish market intelligence frameworks covering RBI regulations, NPCI initiatives, competitor benchmarking, pricing</p></li></ul><p>models, and merchant adoption trends.</p><ul><li><p>Design and scale business models around:</p></li></ul><p>o Merchant Acquiring (POS, SoftPOS, QR, Tap-to-Pay)</p><p>o Payment Aggregator &amp; PSP models</p><p>o BIN Sponsorship &amp; TPP</p><p>o Managed &amp; outsourced payment services</p><ul><li><p>Lead market entry, city-wise expansion, and vertical-led growth strategies aligned with regulatory and commercial</p></li></ul><p>realities in India.</p><p>Sales, Marketing &amp; Market Expansion</p><ul><li><p>Own end-to-end sales and marketing strategy for:</p></li></ul><p>o POS terminals (Android, Smart POS)</p><p>o SoftPOS / Tap-to-Pay on Mobile</p><p>o Merchant acquiring &amp; aggregation platforms</p><p>o Payment gateway and omnichannel acceptance solutions</p><ul><li><p>Drive merchant acquisition at scale, targeting:</p></li></ul><p>o Large enterprises and chains</p><p>o SME and MSME segments</p><p>o High-growth verticals (retail, QSR, mobility, healthcare, education, e-commerce)</p><ul><li><p>Build and manage distribution partnerships with:</p></li></ul><p>o Banks and NBFCs</p><p>o Fintechs and payment aggregators</p><ul><li><p>Partner with marketing to design India-specific GTM strategies, including:</p></li></ul><p>o Pricing &amp; bundling (MDR-led, SaaS-led, hardware-led models)</p><p>o Channel incentive programs</p><p>o Merchant campaigns, co-branding, and thought leadership</p><ul><li><p>Lead large RFPs, proposals, and solution architecture discussions for enterprise and bank-led acquiring programs.</p></li></ul><p>Revenue, Growth &amp; P&amp;L Ownership</p><ul><li><p>Own the business development and sales pipeline across POS, SoftPOS, acquiring, and aggregator businesses.</p></li></ul><p>[Type here]</p><p>OMA/HRD/D01/22-V0</p><ul><li><p>Deliver consistent achievement of revenue, margin, and market share targets.</p></li><li><p>Drive consultative, solution-led selling, aligning merchant and bank needs with technology capabilities.</p></li><li><p>Take full ownership of India P&amp;L, including:</p></li></ul><p>o Revenue growth</p><p>o Cost optimization</p><p>o Pricing strategy</p><p>o Partner economics</p><ul><li><p>Collaborate with product and engineering teams to shape India-relevant features</p></li></ul><p>Cross-Functional &amp; Stakeholder Alignment</p><ul><li><p>Work closely with product, technology, compliance, operations, and customer success teams to ensure seamless</p></li></ul><p>onboarding and scale.</p><ul><li><p>Act as the executive sponsor for key bank, enterprise, and aggregator accounts.</p></li><li><p>Provide forecasting, pipeline visibility, and performance dashboards to senior leadership.</p></li><li><p>Represent the company in industry forums, partner meetings, and regulatory discussions when required.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We are seeking a bold, execution-driven Head of Business Development to lead aggressive revenue growth and market expansion across India’s payments ecosystem, with a strong focus on POS, SoftPOS, merchant acquiring, payment aggregation, and digital acceptance solutions. This role is designed for a sales-first leader who can build high-impact pipelines, close enterprise and large-merchant deals, scale channel-led distribution, and forge strategic partnerships with banks, fintechs, payment aggregators, networks, ISVs, and merchant ecosystems. The role carries full ownership of revenue, P&amp;L, and go-to-market success in one of the world’s most competitive payments markets.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We re looking for a Senior Operations Manager to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><p>Managing the full operations end to end (team operations, inventory management, pick-pack process, property/asset management, operational standards, expense control, maintenance related).</p><p>Inventory management: Ensure correct processes, policies and proper execution of inventory management (stock-in and stock-out). Shrink/Expiry control and Quality focus (in terms of inventory no damaged or poor fresh food quality; close to expiry).</p><p>Pick-Pack process: Ensure efficient and correct pick and pack process and service level (starting with ensuring availability, picking up the correct item/quantity) &amp; proper management of the staffing and scheduling as per demand to achieve desired UTR and service level.</p><p>Property / Asset management: Proper management of the property and facility, plus asset management and tracking.</p><p>Expense Control: Identify potential opportunities to reduce expenses with same operational efficiency.</p><p>Maintenance related: Define the guidelines for all engineering and maintenance tasks / equipment / key activities i.e. outsourcing VS internal services, local VS regional contracts, preventive maintenance plan, etc.</p><p>Managing Productivity, work standards, and development of store staff.</p><p>Monitoring and managing the store costs VS budget for the section.</p><p>Ensuring continuous improvement of current performance VS accepted standard/best practices at the store (i.e. stock level, productivity, service level).</p><p>Monitoring financial and operational performance of each store and initiating required actions for improvement.</p><p>Controlling and ensuring that equipment, infrastructure, etc. in stores are used and maintained properly.</p><p>Developing action plans with the department manager to address weak areas in need of improvement.</p><p>Instituting training and developmental programs for staff and monitoring effective implementation.</p><p>Monitoring product range availability according to selected store product range.</p><p>Develop preventive and regular maintenance plans.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>WHAT DID WE ORDER? You have at least 10+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers, in an international setting. If you have worked for a fulfilment, e-commerce, FMCG retail business it is a plus. You have built teams and led cross-functional projects at scale. You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved. You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills, and always like to be hands-on with several tools. Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Description We re looking for a Senior Operations Manager to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><p>Managing the full operations end to end (team operations, inventory management, pick-pack process, property/asset management, operational standards, expense control, maintenance related).</p><p>Inventory management: Ensure correct processes, policies and proper execution of inventory management (stock-in and stock-out). Shrink/Expiry control and Quality focus (in terms of inventory no damaged or poor fresh food quality; close to expiry).</p><p>Pick-Pack process: Ensure efficient and correct pick and pack process and service level (starting with ensuring availability, picking up the correct item/quantity) &amp; proper management of the staffing and scheduling as per demand to achieve desired UTR and service level.</p><p>Property / Asset management: Proper management of the property and facility, plus asset management and tracking.</p><p>Expense Control: Identify potential opportunities to reduce expenses with same operational efficiency.</p><p>Maintenance related: Define the guidelines for all engineering and maintenance tasks / equipment / key activities i.e. outsourcing VS internal services, local VS regional contracts, preventive maintenance plan, etc.</p><p>Managing Productivity, work standards, and development of store staff.</p><p>Monitoring and managing the store costs VS budget for the section.</p><p>Ensuring continuous improvement of current performance VS accepted standard/best practices at the store (i.e. stock level, productivity, service level).</p><p>Monitoring financial and operational performance of each store and initiating required actions for improvement.</p><p>Controlling and ensuring that equipment, infrastructure, etc. in stores are used and maintained properly.</p><p>Developing action plans with the department manager to address weak areas in need of improvement.</p><p>Instituting training and developmental programs for staff and monitoring effective implementation.</p><p>Monitoring product range availability according to selected store product range.</p><p>Develop preventive and regular maintenance plans.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>WHAT DID WE ORDER?</h2><p>You have at least 10+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers, in an international setting. If you have worked for a fulfilment, e-commerce, FMCG retail business it is a plus. You have built teams and led cross-functional projects at scale. You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved. You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills, and always like to be hands-on with several tools. Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.</p><p></p></section>

<p><h4>Position summary</h4> <p>Our spa specialists play an important role in support of a number of vital spa functions. At our hotels these associates work to build an experience that is memorable and unique – with spa services on the side. Our spa specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the spa specialist makes transactions feel like part of the experience.</p> <p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for spa specialists – to get it right for our guests and our business each and every time.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> No related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB PURPOSE The Asset Manager is responsible for maximizing the value, financial performance, and long-term sustainability of Grand Blue City's portfolio of assets across multiple asset classes, including residential, commercial, hospitality, retail, entertainment, industrial, infrastructure, and mixed-use developments. The role acts as the owner s representative throughout the asset lifecycle, overseeing business performance, revenue optimization, operational efficiency, capital planning, leasing strategies, investment returns, and stakeholder management. The Asset Manager is accountable for asset-level and portfolio-level P&amp;L performance, ensuring assets achieve their strategic, financial, and operational objective. KEY ACCOUNTABILITIES AND RESPONSIBILITIES Asset Performance &amp; P&amp;L Management Assume full responsibility for asset-level financial performance and profitability. Develop and manage annual business plans, operating budgets, and financial forecasts. Monitor revenue, operating expenses, EBITDA, NOI, cash flow, and asset valuation metrics. Identify and implement initiatives to improve asset profitability and value creation. Conduct regular financial and operational performance reviews and recommend corrective actions where necessary. Establish performance targets and KPIs for individual assets and portfolio segments. Portfolio Management Manage a diverse portfolio of real estate and infrastructure assets across various asset classes. Develop portfolio optimization strategies to maximize risk-adjusted returns. Evaluate asset hold, repositioning, redevelopment, refinancing, acquisition, and disposal opportunities. Monitor market trends, competitive positioning, and emerging opportunities affecting portfolio performance. Support strategic portfolio planning and capital allocation decisions. Commercial &amp; Revenue Optimization Lead initiatives to enhance revenue generation and asset utilization. Oversee leasing performance, tenant mix strategies, occupancy optimization, and rental growth initiatives. Assess commercial opportunities including new revenue streams, partnerships, sponsorships, and ancillary income. Work closely with leasing, sales, hospitality, and operations teams to maximize asset performance. Business Planning &amp; Investment Analysis Prepare detailed financial models and investment analyses. Conduct feasibility assessments for capital improvements, redevelopment projects, and strategic initiatives. Evaluate investment returns using NPV, IRR, ROI, payback, and other financial metrics. Support acquisition, divestment, and restructuring decisions through comprehensive financial and commercial assessments. Capital Projects &amp; Asset Enhancement Identify asset enhancement opportunities to improve value, customer experience, and operational performance. Oversee capital expenditure planning and prioritization. Monitor implementation of approved enhancement projects and track return on investment. Coordinate with development and project management teams to ensure alignment with asset strategies Operations Oversight Collaborate with property management, facilities management, hospitality operators, and service providers. Monitor service standards, operational efficiency, customer satisfaction, and asset condition. Ensure assets are maintained to required quality, safety, and regulatory standards. Review operating contracts and service agreements to ensure value for money. Stakeholder Management Serve as the primary owner representative for assigned assets. Manage relationships with operators, tenants, investors, consultants, government entities, and strategic partners. Present asset performance reports and recommendations to executive management and boards. Facilitate alignment between asset strategy, operations, finance, and development teams. Governance, Risk &amp; Compliance Ensure compliance with applicable regulations, contractual obligations, and corporate governance requirements. Identify and mitigate operational, financial, and market risks. Maintain robust reporting, controls, and performance monitoring frameworks. Support internal and external audit requirements.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>MINIMUM QUALIFICATIONS &amp; EXPERIENCE Bachelor s degree in real estate, Finance, Investment, Economics, Business Administration, Engineering, or related discipline. Master's degree (MBA, Real Estate, Finance, or Investment Management) preferred. Minimum 10 years of experience in asset management, real estate investment, portfolio management, hospitality, infrastructure, or related sectors. Demonstrated experience managing diverse asset classes and complex stakeholder environments. Proven track record of delivering strong financial and operational performance. Experience with large-scale mixed-use developments and destination assets is highly desirable.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique – with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

General Purpose <br><p>Direct and execute the commercial strategy under the general direction of the Chief Executive Officer. As a member of the Executive Team, the Chief Commercial Officer directs, oversees and leads Atyab Group s national and international commercial strategy including new-product development and the marketing and sales strategy of the Group s affiliates through: (1) acting as a strategic sales business partner to consolidate and increase the presence of company products; (2) providing strategic leadership in product marketing to position the company s and affiliates brands, image and products at the highest level among competitors in order to maximise company revenue, sustainable market presence and positioning, and effectively assure business profitability and growth in the short, mid and long term.</p> Main Accountabilities <br> Commercial Strategy &amp; Planning <br><p> Establish the short-term plans and long-term commercial strategy, using macro- and micro-economic indicators to support the achievement of Atyab Group s and its affiliates strategic objectives.</p> <p> Develop the commercial monitoring strategy of the Group and its affiliates to increase product presence across wide and diverse markets.</p> <p> Develop commercial plans using global indicators, market performance, economic variables and market trends.</p> <p> Develop a holistic, regular performance-assessment system for the commercial function of the Group and its affiliates.</p> Marketing &amp; Brand Leadership <br><p> Develop and implement the marketing strategy by evaluating macro and micro market trends and building sustainable long-term marketing plans that assure brand presence across different markets.</p> <p> Direct the strategic brand value, equity, loyalty and pride locally and internationally.</p> <p> Direct brand-awareness activity, develop strategic promotional plans and approve marketing campaigns to attract existing and potential customers, increasing sales revenue and profitability.</p> <p> Ensure the Group s vision, objectives, product quality and image are properly positioned among stakeholders and consumers.</p> <p> Lead the development and execution of the mid- and long-term marketing strategic plan for the Group s and affiliates product portfolio, in alignment with company strategy.</p> Market Intelligence &amp; Insight <br><p> Develop and implement a structured system for gathering intelligence and monitoring and analysing markets relevant to the Group and its affiliates, drawing input from other functions and sharing the resulting insights.</p> Stakeholder &amp; Relationship Management <br><p> Manage and build strong commercial relationships with key stakeholders, large and retail customers, partners, and private and governmental authorities, as well as internal stakeholders.</p> <p> Provide ongoing awareness, advice and knowledge-sharing to the executive management team to reinforce corporate action on commercial approaches, including production, legal and financial aspects.</p> Reporting &amp; Performance <br><p> Provide comprehensive commercial reports covering financial and commercial indicators, budgeting, cost-effectiveness and return on investment across marketing and sales.</p> <p> Undertake any other related duties, projects or responsibilities that may be assigned from time to time by the Chief Executive Officer or management, in line with the role and the evolving needs of the business.</p> Educational Requirements <br><p>Bachelor s degree in Business Administration, Marketing, Economics or a related discipline. MBA with a focus on Sales and Marketing preferred.</p> Experience <br><p> 12+ years of progressive, hands-on commercial (sales and marketing) experience across functional roles up to senior leadership, in complex businesses.</p> <p> Marketing leadership experience in complex, multinational businesses.</p> <p> Experience in emerging and new-product sales and marketing.</p> <p> Strong experience in commercial strategic planning.</p> <p> Strong experience in sales reporting and monitoring.</p> <p> Strong experience in national and international marketing strategy.</p> Know-How <br><p> Sales and marketing principles and strategies.</p> <p> Innovative marketing and brand management.</p> <p> Strong working knowledge of the food industry or similar sectors.</p> <p> Business competitiveness assessment and market positioning.</p> <p> Price forecasting and volume availability.</p> <p> Cost and budget control.</p> <p> Strong financial and sales acumen.</p>

<p><h4>Position summary</h4> <p>Our spa specialists play an important role in support of a number of vital spa functions. At our hotels these associates work to build an experience that is memorable and unique – with spa services on the side. Our spa specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the spa specialist makes transactions feel like part of the experience.</p> <p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for spa specialists – to get it right for our guests and our business each and every time.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> No related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co</p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Title: Loyalty Operations Manager Term: 12 months- renewable Location: Muscat, Oman Division: Customer Experience/ Loyalty Operations Reports to: Head of Loyalty Operations Purpose of Project You will play a critical role in ensuring the successful launch, operational readiness, and ongoing performance of a large-scale customer loyalty program across digital and assisted channels. This role focuses on translating loyalty design into seamless day-to-day operations, enabling frontline teams, and ensuring consistent, high quality customer experiences. As a key operational owner, you will drive process excellence, resolve real-time issues, and continuously improve program execution- providing a strong platform for customer engagement, retention, and long-term value creation. Key Activities: Operational readiness and validation (30%)- Validate loyalty program rules, including earn/burn, expiry, and exception handling, to ensure operational feasibility across all channels Go-live and stabilisation support (25%)- Support launch activities, hypercare, reconciliation, and post-launch stabilisation. Training and enablement (15%)- Co-develop and deliver role-based training and ensure effective rollout to frontline and support teams. Day-to-day operations support (20%)- Manage ongoing loyalty operations, including offer updates, partner changes, and rule clarifications. Stakeholder coordination (10%)- Collaborate with cross-functional teams to resolve operational issues impacting customer experience.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Relevant experience: 4-7 years in loyalty operations, customer experience, or service delivery within consumer facing industries. Mandatory requirements: Hands on experience supporting or running consumer loyalty program operations Direct exposure to earn/burn mechanics, expiry, tiers, rewards, campaigns, and exception handling Proven experience owning or supporting operational SOPs, including dispute handling, service recovery, ad escalation processes. Strong background in operations, customer experience, or service delivery within a consumer business Experience training frontline and support teams and supporting operational change during launches or revamps English Language (Arabic is a plus) Immediately Available Knowledge and Experience Deep understanding of loyalty program operations, including earn/burn logic, rewards, and partner models Experience in consumer-facing industries (telecommunications, banking, or retail preferred) Familiarity with CRM systems, loyalty platforms, and rules-based engines. Strong Operational excellence mindset, including SOP design, process optimisation, and risk control.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>Job description</strong> </p> <p> <strong>1. Job Purpose</strong> </p> <p>Category Manager is responsible for developing and implementing the product Category strategy for all categories of products to ensure that our brand, culture, essence, and uniqueness is clearly communicated, understood and consistent across all activities through Brand Category Engagement and promotion activities.</p> <p>The incumbent will also take ownership of the Brand, managing it from both a customer and an internal perspective. In addition, the incumbent will act as the Brand Champion to ensure that the brand is represented in the correct way across the business visually, verbally, and attitudinally.</p> <p> <strong>2. Main Tasks &amp; Accountabilities</strong> </p> <p> <strong>Category Management </strong> </p> <ul> <li>Representing Product Category by demonstrating passion and an in-depth knowledge of the product Categories and the business.</li> <li>Providing outstanding customer service for category and other areas.</li> <li>Creating a strong visual impact for the Brand by creating displays, whilst maintaining the Brand s image and style.</li> <li>Actioning instructions from the Branding Manager, for example floor layout changes and promotions, and keeping up to date via newsletters and emails.</li> <li>Keeping the Management informed about Brand communications.</li> <li>Understand how to maximize sales and profit on the Brand.</li> <li>Maintaining the Brand high retail standards to model store standards and implement an effective replenishing system.</li> <li>Developing the Brand support team to their full potential with the use of competency guidelines.</li> <li>Maintaining a positive business partner relationship with the Brand contacts.</li> <li>May gain key holding and duty management responsibilities.</li> </ul> <p> <strong>Marketing Plan</strong> </p> <ul> <li>Assist in Internal Control Evaluations and Internal/External Audits by preparing required information/documentation.</li> <li>Assisting Branding Manager in developing a master marketing plan for category annually and quarterly. </li> <li>Work closely with sales and appointed agency in developing a master marketing plan for Dairy Category including for communication, advertisement, and promotional events.</li> </ul> <p> <strong>Branding and Marketing Support </strong> </p> <ul> <li>Managing, supporting, and supervising sales dept. and PR agency with all needed information.</li> <li>Assisting Branding Manager in the category s day-to-day marketing tasks.</li> </ul> <p> <strong>PR Agency </strong> </p> <ul> <li>Ensure quality and on-time support given from PR Agency to Sales Dept.</li> <li>Work closely with Sales Department appointed PR Agency and suppliers to ensure proper alignment.</li> </ul> <p> <strong>Promotional Content &amp; Monthly Calendar </strong> </p> <ul> <li>Proposing a mix of informative, engagement, enhancement, and promotional content.</li> <li>Developing monthly category communication calendar for social media platforms and printed media.</li> </ul> <p> <strong>Marketing Mix </strong> </p> <ul> <li>Working closely with Sales team in developing a mix of store-level category communication across the markets.</li> <li>Ensure proper execution of trade marketing activities such as POSM, Sampling, Visibility Initiatives etc.</li> </ul> <p> <strong>Monthly Reporting</strong> </p> <ul> <li>Develop plans to ensure market share sensibility and growth.</li> <li>Run category monthly market share analyses for the category on monthly basis.</li> </ul> <p> <strong>Launching of Products </strong> </p> <ul> <li>Assisting Products Development Department. in products name, label concept, taste, etc.</li> <li>Executing launching plan in coordination with Sales Dept.</li> <li>Leading launching of new products within the category.</li> <li>Performs all other tasks and activities as assigned.</li> </ul> <p> <strong>People management and reporting responsibilities </strong> </p> <p> Produce end of month departmental report, on time, and as required by the management.</p> <p> Ensure accurate and up to date, daily, weekly, monthly records for accounts payable as required by the management. </p> <p> Help others in the team if needed; Support relief staff in their duties </p> <p> </p> <p> <strong>Quality, Health, Safety, Security &amp; Environment </strong> </p> <p> Responsible and be in alignment with the safety rules and procedures as per MAZOON QHSE Policy.</p> <p> Ensure all relevant quality, health, security, safety, and environmental policies, procedures and controls are adhered to so that employee safety, legislative compliance, delivery of high-quality service and a responsible environmental attitude can be guaranteed.</p> <p> Ensure that incidents and hazards are reported in a timely manner and reduce consumption of natural resources to assist in protecting the environment and ensuring a healthy and safe work environment.</p> <p> </p> <p> <strong>Be a Team Player </strong> </p> <p> </p> <p> Effective communication within and outside the team.</p> <p> Create a supportive environment for the team members.</p> <p> Contribute to the team, letting others know information that may be useful or important.</p> <p> Help to create a fun, supportive work environment.</p> <p> <strong>3. Main Contacts and Working Relationships</strong> </p> <p> <strong>Internal </strong> All Department Heads and Line Managers.</p> <p> <strong>External </strong> Stakeholders, customers, agencies etc.</p> <p> <strong>4. Person Specification (Qualifications, Knowledge &amp; Experience) </strong> </p> <p> <strong>Education Level</strong> Minimum Requirement </p> <p>Bachelor s degree in (Sales/Marketing/Advertising.</p> <p> <strong>Professional Qualifications</strong> </p> <p>CIM Professional Postgraduate Diploma in Marketing (DipM) or other qualifications from internationally recognized institutions like Chartered Institute of Marketing (CIM), Institute of Direct Marketing (IDM), Institute of Sales and Marketing Management (ISMM), Communication Advertising and Marketing Education Foundation (CAM).</p> <p>Possess a valid driver s license</p> <p> <strong>Work Experience </strong> </p> <p>10 years' experience in similer industry </p> <p>Strong understanding of the Middle East and African markets</p></div></section>