Real Estate Sales Jobs in Oman
948 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Achieve individual sales targets while contributing to overall store sales and profitability goals. Deliver excellent customer service by building strong relationships with clients and understanding their needs. Ensure the store operates in full compliance with company policies, procedures, and operational standards. Monitor daily store operations and provide regular feedback and updates to the Sales Manager. Maintain store upkeep and ensure visual merchandising standards are consistently aligned with company guidelines. Ensure all product pricing and barcode labeling are accurate and compliant with company policy. Support the execution of merchandising strategies to enhance the customer shopping experience. Identify and highlight maintenance requirements within the store and follow up on execution. Investigate lost sales opportunities and customer concerns to support continuous improvement. Suggest innovative marketing and promotional ideas to drive customer engagement and sales growth. Contribute positively to team efforts, maintaining a collaborative and motivated work environment. Act as a role model by demonstrating professionalism, positivity, and high performance standards. Collaborate with cross-functional teams and management to ensure smooth store operations and business success. Maintain a positive attitude, strong work ethic, and customer-first mindset at all times.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What You Should Bring:</h2><ul><li>Customer Focus: You are passionate about delivering outstanding service and creating memorable customer experiences.</li><li>Communication Skills: You confidently engage with customers and colleagues in a professional and approachable manner.</li><li>Sales Mindset: You are target-driven, motivated, and proactive in identifying sales opportunities.</li><li>Teamwork: You thrive in collaborative environments and contribute to a positive team culture.</li><li>Adaptability: You work effectively under pressure and handle challenges with confidence and professionalism.</li><li>Organization: You maintain high attention to detail while managing store standards and operational tasks efficiently.</li></ul><h2>What We're Looking For:</h2><ul><li>Bachelor s degree in business administration or a related field.</li><li>Minimum of 2 years of sales experience, or fresh graduates with strong sales potential and enthusiasm to learn.</li><li>Strong interpersonal and communication skills with a professional and energetic personality.</li><li>Proactive, creative, and customer-oriented approach to sales.</li><li>Strong commitment to customer service excellence and relationship building.</li><li>Ability to multitask, work under pressure, and manage challenging situations effectively.</li><li>Confident, driven, organized, and enthusiastic individual with a passion for retail and sales.</li></ul><p></p></section>
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<span><br>JOB SUMMARY<br>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Developing & Executing Sales Strategies<br>• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.<br>• Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.<br>• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.<br>• Assists with the development and implementation of promotions, both internal and external.<br>Maximizing Revenue<br>• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).<br>• Recommends booking goals for sales team members.<br>Managing Sales Activities<br>• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Analyzing & Reporting on Sales and Financial Data<br>• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.<br>• Assists Revenue Management with completing accurate six period projections.<br>• Reviews sales and catering guest satisfaction results to identify areas of improvement.<br>Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br>• Ensures that a customer recognition program is in effect throughout Sales.<br>• Executes and supports the company’s Customer Service Standards and property’s Brand Standards.<br>• Participates in and practices daily service basics of the brand.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Building Successful Relationships<br>• Develops and manages relationships with key stakeholders, both internal and external.<br>• Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.<br>• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.<br>• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>JOB SUMMARY<br>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Building Successful Relationships that Generate Sales Opportunities<br>• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for sales opportunities.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Provides accurate, complete and effective turnover to Event Management.<br>Managing Sales Activities<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Identifies new business to achieve personal and location revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the location based on market conditions and location needs.<br>• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br>Providing Exceptional Customer Service <br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services our customers in order to grow share of the account.<br>• Executes and supports the company’s customer service standards.<br>• Provides excellent customer service consistent with the daily service basics of the company.<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>Purpose: As part of the Sales & Marketing department, provide support to the Regional Sales Manager Oman in implementing marketing strategy to maximize sales and increase revenue for OCI through EPC Contracts, Projects and Distributors market thereby achieving the business plan objectives set by the company. Summary of the Job Role: To manage sales of the company s products through EPC, contracts, projects and distributors in the market to ensure consistent, profitable growth in sales revenues. To identify opportunities and develop action plans to improve short and long term sales and generate revenue. Key Deliverables: Support and facilitate the development and implementation of organization s business/marketing plan. Responsible to coordinate and handle the EPC, Contracts, Projects and Distributors account through personal contacts, telephone, email, etc. and build a rapport with top decision makers. Identify and evaluate the changes in the marketing environment and develop appropriate response. Coordinate to exchange required technical data of the products with the customers in consultation with the technical department. Arranging product approval from consultants and contractors. Responsible to prepare costing, prepare technical and commercial proposal and processing orders for customers including coordination with technical and logistics departments. Follow-up on the status of orders and resolve any queries, technical or commercial, in conjunction with the technical/project team department and the Manager respectively. Based on sales orders, responsible for booking metals at the London Metal Exchange in coordination with finance. Follow-up payments with the finance and the logistics departments. Responsible to handle all customer queries including inspection requests if any. Coordinate with the Customer Support Service department for issue of sales order and related documentation and to prepare invoice for the customers. Oversee smooth flow of transfer of goods and after sale service (if required). Plans, organizes and priorities the following activities on a regular basis; customer prospecting calls, customer appointments, customer care visits, customer follow-up calls, customer training, demonstrations and internal meetings. Submit sales quotations and negotiate / follow up with customers for translating enquiries into sales orders Processing of Sales Orders while ensuring the necessary technical approvals from customers Internal coordination with planning and technical departments for processing enquiries as well as sales orders, and timely execution of orders Coordination with CSS department and QC for inspection by customers, if any, and ensure timely dispatch clearances Ensure timely collection of payments by follow-up through submission of proper documentation to customer Pre and After sales support for dispatches made to consultants against tenders including follow-up for P.O., client inspections at factory, arranging timely dispatch clearances against PO received from customers, coordinating with factory for dispatches, submission of invoices and Delivery notes to customers, follow-up for payments, etc.</p><p><strong>Desired Candidate Profile</strong></p><b>Qualifications :</b><p>Bachelors in Business Administration with specialization in marketing / Diploma in Marketing/ Commerce/ Economics. Degree in Engineering (Mechanical/Electronics/Electrical) preferred</p><b>Skills/Knowledge:</b><ul><li>Strong networking ability</li><li>Excellent time management skills</li><li>Marketing/ Selling Skills.</li><li>Excellent negotiation skills.</li><li>Excellent written and oral communication skills.</li><li>Proficient in MS office and other report writing tools.</li><li>Excellent team leader/ player and motivator.</li><li>Ability to dynamically adapt to market changes in demand.</li><li>Presentation Skills.</li><li>Able to effectively negotiate and influence at all levels.</li></ul><b>Experience:</b><ul><li>10+ years experience in related industries within Middle East.</li><li>3-5 years Experience in Sales & Marketing in Cable Manufacturing Industry.</li></ul><b>Business Understanding:</b><p>Excellent understanding of the overall business operations is essential.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Achieve individual sales targets while supporting the overall objectives of the Building Materials Division. Provide an authentic and personalized customer experience, ensuring clients feel valued and understood. Monitor and report daily sales activities, providing feedback to the sales manager about operations and product performance. Execute merchandising strategies in compliance with SARA and Principal Suppliers guidelines. Ensure accurate product pricing and barcode labeling according to company policy. Investigate lost sales opportunities and customer accounts to identify areas for improvement. Collaborate with the Division Leader to suggest innovative marketing promotions and strategies. Assess competitor activity and provide insights to enhance our market positioning. Review new product performance and customer feedback, preparing actionable plans for improvement. Maintain strong relationships with clients by providing support, information, and guidance. Keep the team motivated, fostering a positive and energetic work environment. Comply with ERP and CRM systems to optimize sales processes and customer interactions. Strive continuously to expand the customer base and improve overall sales performance.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Sales Passion: You re driven by a love for selling and achieving targets while maintaining a strong commitment to customer service. Genuine Communication & Team Spirit: You bring your authentic self to work, connecting genuinely with customers and colleagues in a supportive, collaborative environment. Customer Focus: You prioritize understanding customer needs and delivering exceptional service. Driven to Succeed: You re motivated to meet and exceed sales targets while embracing challenges. Game Changer Mindset: You embrace innovation, think creatively, and aren t afraid of change. Smart Execution: You think critically and solve problems efficiently, ensuring seamless operations. Resilience & Adaptability: You maintain a positive attitude through challenges, embracing change and continuous improvement with determination.</p><p>Bachelor s degree (BA/BS) from a reputable university. Minimum 2 years of sales experience or a fresh graduate with demonstrated sales potential. Excellent verbal communication and interpersonal skills. You bring confidence, drive, and a commitment to delivering top-notch customer service.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><p>We are seeking a dynamic and results-driven <strong>Sales Executive</strong> to promote and grow our portfolio of stationery, school supplies, household, and cleaning products. The ideal candidate will be responsible for developing new business opportunities, managing existing customer accounts, and achieving assigned sales targets across wholesale, retail, supermarket, hypermarket, and stationery channels.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li><p>Achieve assigned sales targets.</p></li><li><p>Generate new business opportunities and expand market coverage.</p></li><li><p>Manage customer relationships and conduct regular market visits.</p></li><li><p>Prepare quotations, follow up on orders, and support collections.</p></li><li><p>Submit sales reports and market feedback.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p><ul><li><p>Minimum <strong>2–5 years of sales experience</strong> in Stationery & Office Supplies, School Products, Household & Cleaning Products.</p></li><li><p>GCC sales experience preferred (KSA/Oman/UAE).</p></li><li><p>Proven track record in <strong>target-based sales</strong> and business development.</p></li><li><p>Ability to develop new customers and maintain existing accounts.</p></li><li><p>Good communication and negotiation skills.</p></li><li><p>Valid Driving License required.</p></li></ul><p></p></section>
<ul><li><p>Field demonstrations and hands-on customer visits to drive pipeline growth, actively identifying and qualifying new sales opportunities alongside cold outreach, phone calls, networking, and business directories.</p></li><li><p>Conduct product demonstrations at job sites and explain product features, applications and benefits to customers.</p></li><li><p>Generate leads and develop new customers for power tools and related products.</p></li><li><p>Maintain regular follow-ups with customers and manage sales activities, enquiries, quotations, emails, call logs and appointments.</p></li><li><p>Achieve monthly sales targets and business development objectives.</p></li><li><p>Understand customer requirements and recommend suitable power tools and solutions.</p></li><li><p>Handle the complete sales cycle from enquiry generation to order confirmation.</p></li><li><p>Manage key accounts and develop strong, long-term customer relationships.</p></li><li><p>Coordinate with internal teams regarding product availability, delivery, technical requirements and customer support.</p></li><li><p>Maintain awareness of competitor products, market trends and pricing.</p></li><li><p>Provide basic after-sales support and coordinate with the service team to address customer requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Age 22- 30 years</p></li><li><p>Minimum 1-3 years of experience as a Sales Engineer / Sales Executive in power tools or industrial equipment.</p></li><li><p>Diploma / ITI / Engineering qualification in Mechanical, Production, Automobile or Electrical fields.</p></li><li><p>Experience handling power tool brands such as HiKOKI (Hitachi), Makita, Bosch or DeWalt will be highly preferred.</p></li><li><p>Candidates with experience in trading companies in GCC or India are preferred.</p></li><li><p>Strong technical knowledge of professional and industrial power tools.</p></li><li><p>Experience in product demonstrations, technical comparisons and value selling.</p></li><li><p>Experience handling the complete sales cycle, including enquiry generation, quotation, negotiation, order closing and payment collection.</p></li><li><p>Good English communication skills.</p></li><li><p>Willingness to travel for customer visits and sales activities.</p></li><li><p>Good customer relationship and business development skills.</p></li><li><p>Proficiency in MS Word, Excel, PowerPoint, email communication and basic file management.</p></li></ul>
<p>JOB SUMMARY The Groups & Events Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.</p><p><strong>CORE WORK ACTIVITIES</strong></p><p><strong>Managing Sales Activities</strong></p><ul><li>Manages sales efforts for the hotel including local corporate and social catering.</li><li>Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.</li><li>Responds to incoming catering opportunities for the hotel.</li><li>Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.</li><li>Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li><li>Closes the best opportunities for the hotel based on market conditions and hotel needs.</li><li>Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.</li><li>Designs, develops and sells creative catered events.</li><li>Maximizes revenue by up-selling packages and creative food and beverage.</li><li>Manages catering sales revenue and operation budgets, and provides forecasting reports.</li><li>Develops menus which drive sales.</li><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li><li>Participates in and practices daily service basics of the brand.</li><li>Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.</li><li>Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company.</li></ul><p><strong>Providing Exceptional Customer Service</strong></p><ul><li>Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction.</li><li>Executes and supports the company s Customer Service Standards and hotel s Brand Standards.</li><li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li><li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li><li>Gains understanding of the hotel s primary target customer and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li><li>Develops a close working relationship with operations to ensure execution of strategies at the hotel level.</li></ul><p><strong>Additional Responsibilities</strong></p><ul><li>Performs other duties, as assigned, to meet business needs.</li></ul><p><strong>Desired Candidate Profile</strong></p>High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
<p> <strong>Role & responsibilities</strong> </p> <p> </p> <ul> <li>Field demonstrations and hands-on customer visits to drive pipeline growth, actively identifying and qualifying new sales opportunities alongside cold outreach, phone calls, networking, and business directories.</li> <li>Conduct product demonstrations at job sites and explain product features, applications and benefits to customers.</li> <li>Generate leads and develop new customers for power tools and related products.</li> <li>Maintain regular follow-ups with customers and manage sales activities, enquiries, quotations, emails, call logs and appointments.</li> <li>Achieve monthly sales targets and business development objectives.</li> <li>Understand customer requirements and recommend suitable power tools and solutions.</li> <li>Handle the complete sales cycle from enquiry generation to order confirmation.</li> <li>Manage key accounts and develop strong, long-term customer relationships.</li> <li>Coordinate with internal teams regarding product availability, delivery, technical requirements and customer support.</li> <li>Maintain awareness of competitor products, market trends and pricing.</li> <li>Provide basic after-sales support and coordinate with the service team to address customer requirements.</li> </ul> <br> <p> <strong>Preferred candidate profile</strong> </p> <p> </p> <ul> <li>Age 22- 30 years</li> <li>Minimum 1-3 years of experience as a Sales Engineer / Sales Executive in power tools or industrial equipment.</li> <li>Diploma / ITI / Engineering qualification in Mechanical, Production, Automobile or Electrical fields.</li> <li>Experience handling power tool brands such as HiKOKI (Hitachi), Makita, Bosch or DeWalt will be highly preferred.</li> <li>Candidates with experience in trading companies in GCC or India are preferred.</li> <li>Strong technical knowledge of professional and industrial power tools.</li> <li>Experience in product demonstrations, technical comparisons and value selling.</li> <li>Experience handling the complete sales cycle, including enquiry generation, quotation, negotiation, order closing and payment collection.</li> <li>Good English communication skills.</li> <li>Willingness to travel for customer visits and sales activities.</li> <li>Good customer relationship and business development skills.</li> <li>Proficiency in MS Word, Excel, PowerPoint, email communication and basic file management.</li> </ul> <br>
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<span>Cold Email Outreach Specialist (Outbound Email & Lead Generation) – Remote Position Type: Full-Time, Remote Location: Middle East Preferred Working Hours: U.<br>S. Client Business Hours About the Role At Pavago, one of our clients is hiring a Cold Email Outreach Specialist to generate qualified sales opportunities through strategic outbound email campaigns.<br> This is a hands-on, performance-driven role where you’ll own the entire cold email process—from building targeted prospect lists and writing personalized outreach to managing deliverability, optimizing campaigns, and qualifying inbound responses.<br> Success in this role comes from combining strong copywriting, technical deliverability knowledge, and a data-driven approach to consistently generate qualified pipeline for the sales team.<br> If you’re passionate about outbound prospecting, enjoy experimenting with messaging, and understand what it takes to keep campaigns landing in inboxes—not spam folders—this role is for you.<br> What You’ll Own Prospect Research & List Building Build highly targeted prospect lists using: Apollo ZoomInfo LinkedIn Sales Navigator Crunchbase Similar prospecting platforms Segment prospects by: Industry Company size Job title Geography Ideal Customer Profile (ICP) Verify and clean contact data using: NeverBounce ZeroBounce Clearout Maintain organized prospect databases and outreach lists.<br> Cold Email Campaign Management Write personalized cold email copy, subject lines, and calls-to-action.<br> Build and launch multi-step outbound sequences (4–8 touchpoints).<br> Personalize messaging using company and prospect research.<br> Monitor campaign performance daily.<br> Continuously optimize campaigns based on engagement and reply metrics.<br> Deliverability & Inbox Management Manage inbox reputation using platforms such as: Instantly Lemlist Smartlead Mailwarm Monitor: Bounce rates Spam scores Sender reputation Inbox health Rotate sending domains and inboxes to maximize deliverability.<br> Identify and resolve deliverability issues before campaign performance declines.<br> Campaign Optimization & Reporting Conduct A/B testing on: Subject lines Messaging CTAs Send times Track key metrics including: Open rates Positive reply rates Bounce rates Conversion rates Prepare campaign performance reports and recommend improvements.<br> Document testing results and optimization history.<br> Lead Qualification & CRM Management Review campaign replies and categorize responses accurately.<br> Identify qualified prospects and route them to the sales team.<br> Maintain accurate CRM records using: HubSpot Salesforce Zoho CRM Similar CRM platforms Ensure outreach data remains organized and up to date.<br> Compliance & Best Practices Ensure campaigns comply with: CAN-SPAM GDPR CCPA Maintain suppression and unsubscribe lists.<br> Follow outbound email best practices to protect sender reputation.<br> What Makes You a Strong Fit Excellent persuasive and concise writing skills.<br> Strong analytical mindset with a focus on performance improvement.<br> Comfortable using outbound automation and deliverability tools.<br> Organized, proactive, and highly execution-focused.<br> Strong attention to detail.<br> Continuously tests, learns, and optimizes campaign performance.<br> Required Experience & Skills Experience 1–2+ years of experience in: Cold Email Outreach Outbound Lead Generation Sales Development (SDR) Outbound Marketing Technical Skills Hands-on experience with: Apollo Instantly Lemlist Smartlead Woodpecker Similar outreach platforms Experience writing cold email campaigns.<br> Strong Excel or Google Sheets skills.<br> Excellent written English communication.<br> Nice-to-Have Experience managing large-scale email deliverability.<br> Understanding of: DNS SPF DKIM DMARC Experience supporting B2B SaaS, agencies, or service businesses.<br> Experience collaborating with SDRs or Account Executives.<br> Familiarity with outbound automation workflows and CRM integrations.<br> What a Typical Day Looks Like Build and refine prospect lists.<br> Launch and monitor outbound email campaigns.<br> Review inbox health and deliverability metrics.<br> Optimize messaging, targeting, and campaign performance.<br> Qualify interested prospects and hand them off to sales.<br> Update CRM records and maintain campaign documentation.<br> In short: You own outbound email execution—from research and personalization to optimization and lead qualification—ensuring a consistent flow of qualified opportunities into the sales pipeline.<br> Key Metrics for Success (KPIs) High email open rates.<br> Positive reply and conversation rates.<br> Low bounce rates and strong inbox health.<br> Consistent campaign execution and optimization.<br> Accurate CRM documentation.<br> Growth in qualified outbound pipeline.<br> Why Join Us?<br> Own the complete outbound email process from strategy to execution.<br> Work with modern sales engagement and automation tools.<br> Directly influence pipeline growth and revenue generation.<br> Performance-driven environment with measurable impact.<br> Opportunities to grow into: Senior Outbound Specialist Sales Development Team Lead Outbound Growth Manager Revenue Operations Interview Process Initial Phone Screen Spark Hire Intro Video (3–5 minutes) Recruiter Interview Practical Assessment (Cold Email Sequence Exercise) Client Interview Offer & Onboarding What Happens After You Apply Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video .<br> This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.<br> Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team.<br> This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.<br> Don’t overthink it—you can record your video as many times as you’d like before submitting it.<br> Only your final submission will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.<br> Apply Now If you’re passionate about outbound prospecting, enjoy writing high-performing cold emails, understand email deliverability, and want to help generate qualified sales opportunities through data-driven outreach, we’d love to hear from you.<br> Apply today and become a key contributor to building a predictable outbound pipeline.<br></span> </div>
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<p><b>Overall Purpose of the Role:</b></p>
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<p>The Sales Executive is responsible for the overall Sales and Marketing account; planning, forecasting, designing and executing the business development related tasks. The primary objective is to maximize business opportunities within GCC and MENA region to ensure that Karwa Motors is in prime position to grow and develop sales profitability within the region.</p>
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<p>Reporting To:</p>
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<p>Sales & Marketing Manager</p>
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<p><b><br></b></p><p><b>Key Responsibilities:</b></p>
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<p>1. GENERAL AND TASK MANAGEMENT</p>
<p> </p>
<p> Overall responsibility of the Sales Executive is the development of new business opportunities and maintaining customer satisfaction.</p>
<p> Responsible for defining the growth strategy for GCC and MENA as well as accountable for delivering the annual growth plans regarding the specific customers/industry segment.</p>
<p> Assess and qualify new business opportunities for the specific customers/industry segment.</p>
<p> Responsible for developing, implementing and executing plans for advancing the company s products to meet the customer s specific demands.</p>
<p> Communicate trends of the bus industry segment that could impact the future sales of Karwa Motors.</p>
<p> Outline trends in the bus industry that will require new product development to meet customer needs and preference. </p>
<p> Lead and guide the sales team to meet the organizations long term objectives by keeping the team focused on new business opportunities and removing internal and external obstacles that will allow the team to be successful.</p>
<p> Creative Business Development ideas and implementation </p>
<p> </p>
<p> </p>
<p>2. PEOPLE MANAGEMENT</p>
<p> Lead and support the sales team in promoting the company products and services in the GCC and MENA region </p>
<p> Ability to lead, monitor and evaluate the sales team. </p>
<p>3. SELF-MANAGEMENT</p>
<p> </p>
<p> High travel requirements in the region > 60% of time</p>
<p> Creative thinker</p>
<p> Achievement Focused</p>
<p> Makes productive contributions</p>
<p> Team player with a positive effect on the mood</p>
<p> Consistently manages the task</p>
<p> Is self-aware, balanced and confident</p>
<p> Is resilient, optimistic and open to change</p>
<p> Shows moral courage, openness and honesty and has a collaborative approach when dealing with others</p>
<p> Self-motivated and hard working</p>
<p> Adaptable and flexible with a positive professional attitude</p>
<p> </p>
<p>Skills and Attributes:</p>
<p> </p>
<p> Ability to work across multiple areas in GCC and MENA region</p>
<p> Able to work as a target focused leader </p>
<p> Able to work on own initiative when necessary</p>
<p> Able to have quick problem solving skills</p>
<p> Applies experience and logic</p>
<p> has an eye for details</p>
<p> Able to work to within tight cycles/deadlines and with minimum supervision</p>
<p> Ability to coach and lead a team</p>
<p> Good understanding of customer needs and the competitive selling point on each prospective client.</p>
<p> Able to create business development plan and to achieve the given targets.</p>
<p> </p>
<p> </p>
<p> </p>
<p>Qualifications and Experience Levels:</p>
<p> </p>
<p> Minimum of bachelor s degree.</p>
<p> Total of not less than 3 years experience in sales in Bus Industries within GCC and MENA Region.</p>
<p> Experience in the market requirements and needs</p>
<p> Professional certifications in sales and marketing are a plus for the candidate.</p>
<p> Required background in sales in an international bus manufacturing / distribution company in the region.</p>
<p> Experience in reading diverse business models across public and private bus operators in the region.</p>
<p> Extensive networking with local and international Chassis and Bus OEM-s</p>
<p> </p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are hiring an experienced Pre-Seller Modern Trade (FMCG) for a leading FMCG company in Oman. The ideal candidate should have strong experience in Modern Trade sales, handling key retail accounts, generating sales orders, and driving business growth across supermarkets and hypermarkets.</p><p>Roles & Responsibilities:</p><ul><li>Visit assigned Modern Trade outlets and generate sales orders</li><li>Develop and maintain strong relationships with supermarkets and hypermarkets</li><li>Achieve monthly sales targets and business objectives</li><li>Ensure product availability, visibility, and merchandising standards at outlets</li><li>Introduce new products and execute promotional activities</li><li>Coordinate with merchandising and distribution teams for timely deliveries</li><li>Monitor competitor activities and market trends</li><li>Prepare daily sales reports and customer visit reports</li><li>Ensure timely collection of payments and maintain customer satisfaction</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Graduate ( Mandatory )</li><li>Minimum 4 years of experience as a Sales Executive or Key Account Executive in FMCG Modern Trade</li><li>Strong experience handling supermarkets, hypermarkets, and key retail accounts</li><li>Oman market experience is an added advantage</li><li>Valid Oman Driving Licence or Original Valid GCC Driving Licence (Mandatory)</li><li>Good communication, negotiation, and relationship management skills</li><li>Ability to work independently and achieve sales targets</li></ul><p></p></section>
<p><h4>Job summary</h4>
<p>Responsible for handling local social catering opportunities for the property. Responsible for achieving and exceeding the hotel catering sales revenue goals. Provides day-to-day supervision to catering sales associates that are on-property, dependent on the volume of local social catering business. Contracts and closes local catering and social business, and ensures that business is turned over properly and in a timely fashion for quality service delivery. Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR</li>
<li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Maximizing revenue & managing profitability</strong></p>
<ul>
<li>Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.</li>
<li>Proactively solicits affiliate business associated with citywide events.</li>
<li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li>
<li>Maximizes revenue by up-selling packages and creative food and beverage offerings.</li>
<li>Identifies and implements process improvements and best practices.</li>
<li>Gains understanding of the hotel’s primary target customer and service expectations.</li>
<li>Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the business.</li>
</ul>
<p><strong>Managing sales activities</strong></p>
<ul>
<li>Manages the sales efforts for the hotel related to local social catering business.</li>
<li>Responds to incoming catering opportunities for the hotel.</li>
<li>Closes the best opportunities for the hotel based on market conditions and hotel needs.</li>
<li>Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.</li>
<li>Designs, develops, and sells creative catered events.</li>
<li>Develops and manages catering sales revenue and operation budgets, and provides forecasting reports.</li>
<li>Identifies and assists with selling, implementing and following-through on catering promotions.</li>
<li>Promotes accountability to drive superior business results.</li>
<li>Executes sales strategies and business processes.</li>
<li>Executes and supports customer service standards and hotel’s brand standards.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li>
<li>Participates in and practices daily service basics of the brand (i.e., MHR Spirit to Serve Daily Basics, RHR Savvy Service Basics, Courtyard Basics of the Day).</li>
</ul>
<p><strong>Building successful relationships</strong></p>
<ul>
<li>Works collaboratively with property sales and marketing colleagues and above property sales, as well as other hotel departments to ensure sales efforts are coordinated, complementary and not duplicative.</li>
<li>Develops a close working relationship with operations to ensure execution of strategies at the hotel level.</li>
<li>Works with the management team to create and implement a catering sales plan addressing revenue, customers and market.</li>
<li>Works with the property’s food and beverage team to develop menus that drive sales.</li>
<li>Interacts effectively with vendors, competitors, local community, catering associations and other hotel departments (including sales, kitchen and events) in order to ensure guest satisfaction.</li>
<li>Ensures that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.</li>
</ul>
<p><strong>Providing exceptional customer service</strong></p>
<ul>
<li>Serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li>
<li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li>
<li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott International.</li>
<li>Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.</li>
</ul>
<h4>Additional responsibilities</h4>
<ul>
<li>Performs other duties, as assigned, to meet business needs.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Overview</b><br><p>Leads contributions of Account Team by guiding Services Sales account vision and strategic approach. Leads Industry Solutions (IS) account planning contribution with wider MCAPS account team, defines IS sales priorities provide input to overall account plan. Owns and maintains relationships, influences key decision makers and leads effective ROCs with stakeholders. Leverages insight from consulting account-delivery team to ensure awareness of status of projects in delivery. Drives and leverages for agreement with core account team, building and strengthening relationships with Microsoft partner teams through regular ROCs. Proactively builds and maintains up-to-date knowledge of multiple critical topics to meet customer needs and drive customer satisfaction. Leverages Microsoft Services Sales go-to-market scenarios to drive intentional customer conversations. Identifies, qualifies, leads, manages, and closes strategic industry cloud opportunities on prioritized accounts. Engages customers to co-develop on-time renewal plans and mitigate risks for non-renewal, leading renewal preparation calls, drafting proposals for Unified extensions, and coordinating any discount approvals. Orchestrates consulting-sales relationship with core account team, working closely with colleagues to ensure successful creation, maintenance, and execution of Services Sales account plan. Confirms BANT information to determine progression or lack thereof of a lead and throughout the Microsoft sales process.</p><br><br><br><b>Responsibilities</b><br>Accelerate Growth<br>Engages customers well in advance of Unified contract expiration to co-develop on-time renewal plans and mitigate risks for non-renewal, leading renewal preparation calls, drafting proposals for Unified extensions, and coordinating any discount approvals. Coordinates discussions with customer success account managers (CSAMs) on verifying value delivered and identifying expansion opportunities for support contracts through enhanced solutions. Up-sells existing Unified customers to multi-year and higher-tier support options. Leads acquisition of new Unified contracts with customers.<br><br>Identifies, qualifies, leads, manages, and closes strategic industry cloud opportunities on prioritized accounts aligned to documented customer business value and outcomes. Has in-depth knowledge of advanced cloud solutions and cross-check with the solutions of key competitors. Drives advanced workloads and usage. Accelerates Microsoft Cloud differentiation (e.g., security, AI) against competitors and wins more market share. Facilitates Unified contract renewals and multi-year agreements with rigorous T-minus planning (e.g., T-90 days). Increases customer business value with advanced technology (e.g., AI) and drives consumption.<br><br>Leverages Microsoft Services Sales go-to-market scenarios to drive intentional customer conversations about Microsoft Cloud adoption, new AI and cloud solution offerings, renewing and growing Unified support agreements, and attaching enhanced solutions to product sales. Provides feedback on required go-to-market scenarios based on local market requirements and opportunities. Educates senior decision makers of assigned account(s) (e.g., director-level) on Microsoft value propositions that bundle Unified and Consulting offerings, aligned to the customer’s priorities and maturity, appropriately differentiating competitor solutions. Proactively identifies and engages other stakeholders who are key influencers of decision makers.<br><br>Proactively builds and maintains up-to-date knowledge of customer's business priorities, risks and challenges, internal landscape (e.g., organization structure, stakeholders, business performance), industry/sector challenges, regulations, trends, and futures (e.g., impact of AI, sustainability) to meet customer needs and drive customer satisfaction. Proactively connects with internal and external network of industry experts to build industry knowledge and connections. Shares knowledge with virtual team.<br><br><br>Account Team Orchestration<br>Orchestrates the consulting-sales relationship with the core account team, working closely with Enterprise colleagues to ensure successful creation, maintenance, and execution of the Services Sales account plan, and a positive One Microsoft customer experience. Orchestrates and coordinates across the account team and customer success team effectively influencing and collaborating with account-aligned and solutions-aligned, pursuit and delivery colleagues including partners to bring the best resources to ensure customer success and satisfaction, successfully closing deals. Follows and champions the One Microsoft methodology (e.g., the common sales and delivery methodology for Microsoft).<br><br><br>Deal Excellence<br>Ensures all applicable leads and qualified opportunities are linked to customer priorities in the account plan. Maintains accurate sales stage, forecast recommendation (e.g., committed, committed at risk) and due dates in required systems of record (e.g., Microsoft Sales Experience [MSX]), in alignment with close plan. Consistently delivers on committed forecast recommendations. Coaches peers by providing guidance and tips on good practice for ensuring accuracy in deal commitment forecasting. Drives partnerships with relevant deal support and architects to ensure coding of all enhanced solutions and ISD packages within contracts and deals are aligned to customer needs and planned services. Uses required tooling to report out the state of the business.<br><br>Maintains relationship with the customer to secure formal signing of contract and oversees the processing of that, including financial purchased orders. Drives smooth transition of sales-led accountabilities to delivery-led accountabilities through sales-to-delivery handoff, ensuring customer expectations are set and the delivery stakeholders have background information on the customer context. Support the delivery aspects with customers and delivery teams, and drives future opportunities. Once contract is signed and the Consulting engagement is in the delivery stage, supports tracking the Industry Solution Delivery (ISD) direct Azure impact (aligned with the consumption plan). Meets or exceeds personal Revenue-based incentive (RBI) targets and makes valuable contribution within team and beyond for broader impact. Contributes to win/loss reviews with sales and pursuit management, champions lessons learned activities to drive improvements and efficiency for customers and peers. Identifies repeatable intellectual property that could be replicated and sold to other customers, increasing the sales team's ability to scale the solution and grow market share. Drives customer success delivery reviews with customer success account managers (CSAMs), checking on project outcomes and support usage in order to identify new sales opportunities or issues. Drives the customer experience from sales, through delivery and support, and back to sales in a circular way according to the Microsoft Customer Engagement Methodology (MCEM).<br><br>Drives discussions of terms and conditions (e.g., scope, milestones, price) with executive-level customer stakeholders (e.g., CFO, CEO, elected officials, board level) for opportunities in collaboration with the entire account team and customer through multiple iterations to ensure agreement. Maintains productive working relationships with those involved in negotiation, persuading others, and driving a positive atmosphere during difficult objections and discussions. Partners with internal custom consulting experts and/or Deal & Contract Assist team for help with structuring deals and generating quotes for big and/or highly complex deals. Successfully leverages recognized techniques for handling difficult questions, overcoming objections, and respectfully challenging. Builds and executes negotiation activities into the close plan for the opportunity, based on guidance from broader team (e.g., business operations).<br><br>Leverages customer connections and the account team's insight to confirm budget, authority, need and timeline (BANT) information to determine progression or lack thereof of a lead to become a Services Sales opportunity and throughout the Microsoft sales process. Leverages trusted customer stakeholder relationships to expand customer thinking. Probes and challenges customer appropriately to determine quality of customer service's BANT. Secures pre-sales investment to secure appropriate consulting resources needed to shape and scope the opportunity into a compelling customer proposition. Focuses on opportunities that are in alignment with organizational strategy, prioritizing opportunities based on highest potential for impact/consumption.<br><br>Gains active contribution from others in building structured close plans (following internal customer engagement methodologies) for all qualified opportunities, initially (at qualified stage) comprising the core Budget, Authority, Need and Timeline (BANT) information and commercial strategy for the deal, and progressing to include detailed customer procurement process, risks, and issues. Updates the close plan as deal progresses through each sales stage. Obtains consensus and participation from entire account team to the close plan. Executes, updates, and closes on customer-centric actions that achieve alignment between Microsoft and customers. Builds and shares plans with the customer. Secures Microsoft virtual Consulting account team and customer stakeholder buy in to schedule of activities for successful closure of the deal. Anticipates potential risks and blockers and takes proactive action to mitigate to maintain deal velocity. Works with internal key stakeholders and approvers to ensure margin targets, consumption plans, and other key metrics are considered/met.<br><br><br>Relationship Management<br>Owns and maintains in agreement with the core account team customer and partner relationships, influences key decision makers and leads effective rhythms of connection with customer and partner stakeholders. Understands the customer environment and advises on which services in the catalog would be the right fit for the customer. Proactively sets expectations with customer on delivery of services to ensure aligned expectations to drive renewals and customer satisfaction. Builds and maintains relationships with appropriate networks of Microsoft decision makers and leaders, and successfully leverages them where needed for customer and partner success.<br><br>Leverages insight from consulting account-delivery team to ensure awareness of status of projects in delivery. Provides feedback on how the services in the catalog would meet customer maturity and/or ability to receive services in partnership with pre-sales resources and customer success account managers (CSAMs). Plans regular consulting connections with customer to seek customer feedback and maintain proactive dialogue on overall consulting value provided, as well as relationship risks and issues. Anticipates issues/risks on customer satisfaction, determines the root cause of problems, removes blockers, and establishes recovery action plan to improve customer's overall experience. Facilitates C-suite connections between customer and Consulting to enable customers to provide feedback directly to Microsoft executives, and to develop customer/consulting executive relationships.<br><br>Drives and leverages for agreement with the core account team, building and strengthening relationships with Microsoft partner teams, such as software and customer success teams, (e.g., Account Team Unit [ATU] and customer success account managers [CSAMs]), as well as the pursuit and delivery teams, through regular rhythm of connections. Brings expertise, insights, and perspectives from customer engagement to Microsoft business to drive deeper customer engagement. Facilitates discussions across the Account Team Unit (ATU), Specialist Team Unit (STU), Strategic Services (e.g., Strategic Consulting Team [SCT], Global Black Belts [GBB], Partner), and Customer Success Unit (CSU) for holistic execution of Services to lead cloud adoption, AI initiatives, and measurable customer outcomes. Contributes to and leads the Microsoft overall account teams, solution teams, and other partner groups.<br><br><br>Strategy and Planning<br>Leads the Industry Solutions account planning contribution with the wider Microsoft Customer and Partner Solutions (MCAPS) account team, defines Industry Solutions sales priorities to leverage insight and provide input to overall account plan. Proactively looks ahead and identifies actions required to develop Services Sales renewal/up-sell opportunities that are aligned with the account strategy, Microsoft's strategy, and Services Sales catalog go-to-market solution plays. Positions AI business solutions, cloud and AI platforms, and security solutions to enable a point-of-view and roadmap for deploying and supporting customer AI-first transformation. Leads Services Sales input to account-team planning sessions, follows the common sales and delivery methodology for Microsoft, and provides updates per required account-team governance and rhythms. Leads the mapping of which customer and/or partner accounts need Unified contract renewals within the quarter, where there are upsell opportunities, and which accounts have gaps in Services coverage based on existing or future customer positioning and FRA spend. Understands revenue drivers for other Microsoft business segments (e.g., Microsoft Azure Commit to Consume [MACC]) and aligns plans appropriately (e.g., cloud-success metrics, revenue-recognition timelines). Thinks strategically about Services Sales account planning for assigned accounts, setting standards and priorities, outlining where to and how to invest resources of the account management team and other stakeholders, engaging internal and external decision makers on long-term business planning, and anticipating needs of assigned accounts to turn enterprise accounts into strategic accounts.<br><br>Leads the contributions of the Account Team by guiding the Services Sales account vision and strategic approach. Provides insights, ideas, and recommendations to address immediate and longer-term customer priorities to deliver, support and secure Microsoft products and objectives. Contributes to the overall One Microsoft strategy, driving for agreement with account team on Consulting and Partner strategy. Leverages appropriate tools, frameworks, and methodologies to develop a deliberate approach to position potential modernization, digital and artificial intelligence (AI) transformation, security, and support outcomes aligned with customer's priorities. Understands the weaknesses and strengths of competitor solutions and footprints and leverage this knowledge in strategy and planning to align Services Sales with Microsoft Field Revenue Accountability (FRA) and cloud objectives.<br><br><br><br><b>Qualifications</b><br><p>Required/minimum qualifications</p><br>Bachelor's Degree AND 2+ years consultative sales experience in the commercial or public sector (e.g. finance, local government) or related work OR equivalent experience.<br>Additional or preferred qualificationsBachelor's Degree in Business, Information Technology (IT), or related field AND 5+ years consultative sales experience in the commercial or public sector (e.g. finance, local government) or related work OR equivalent experience.<br><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>
<p> <strong>Job description</strong> </p>
<p> <strong> Job Purpose </strong> </p>
<p>This position is part of senior leadership team entrusted with spearheading the company forward. It works in close co-ordination with the company s CEO and other key personnel, drafting business plan and overall company strategy, sales and distribution strategy, along with a host of other activities.</p>
<p>The main purpose is to be a focal point between production line and end customer and be in charge of the outbound logistics and sales. Ensure strategic management of fleet and delivery of finished goods in the markets operated by the Company.</p>
<p>The position will manage, coach and mentor teams to drive revenue growth across designated client portfolios. They will ensure client retention rates and exceptional customer service levels are achieved and maintained.</p>
<p> </p>
<p> <strong>Main Tasks & Accountabilities</strong> </p>
<p> Develop sales strategies and campaigns to drive revenue growth across designated regions and portfolios.</p>
<p> Present Company to potential clients through direct communication in face-to-face meetings, telephone calls and emails.</p>
<p> Develop new business relationships and generate revenue for the Company to an agreed target that is set annually.</p>
<p> Lead the team to create opportunities to upsell between different levels,</p>
<p> Managing and maintaining a pipeline and ensuring all sales administration is recorded.</p>
<p> Maintain a full knowledge of the marketplace and commercial environment relevant to the designated regions and to suggest strategic plans to maximize potential growth.</p>
<p> Provide other sales, service and operational reports and performance measures as required.</p>
<p> Ensure the Team remains proactive and responsive to prospective clients.</p>
<p> Ensure delivery of consistent customer service levels that meet client requirements.</p>
<p> Retain and develop strong relationships with clients; delivering strategic insight and advice and industry intelligence, to help them achieve their objectives.</p>
<p> Regularly meet with clients and where necessary, assist in the resolution of any major issues with these clients.</p>
<p> Ongoing review of existing client services and requirements through strong relationships and consistent high service levels.</p>
<p> Mobilize Company resources/talent to best react to client issues/feedback and approach from competitors.</p>
<p> Ensure customer satisfaction across all designated portfolios, ensuring 100% client retention.</p>
<p> Ensure implementation of any retention objectives, policies and initiatives within the context of the overall corporate plan.</p>
<p> Transition new clients successfully to the account management team.</p>
<p> Determine an efficient communication procedure to alerting account management teams of issues that impact client delivery or service.</p>
<p> Manage and ensure profitability through the achievement of targets, pricing decisions and the development and control of budgets.</p>
<p> </p>
<p> <strong>Education Level Minimum Requirement </strong> </p>
<p> Bachelors / Master's Degree Master s degree in Sales Management OR business administration (MBA).</p>
<p> </p>
<p> <strong>Professional Qualifications</strong> </p>
<p> Certified Professional in Distribution and Warehousing (CPDW).</p>
<p> Distribution Operation Analysis and Design Certificate.</p>
<p> Certified Supply Chain Management Professional.</p>
<p> </p>
<p> <strong>Work Experience</strong> </p>
<p> At least 15+ years of working experience in a Senior Sales position within a fast-paced and dynamic fresh food/dairy industry.</p>
<p> </p>
<p> <strong>Job Specific Skills</strong> </p>
<p> Proven track record on interacting with Senior Management in a highly sensitive and collaborative to agree with Company s strategic direction.</p>
<p> Media sales experience and knowledge of the market, current media issues, competitor behavior & strategy.</p>
<p> Experience in successfully managing geographically dispersed sales teams.</p>
<p> Extensive new business generation experience.</p>
<p> Experience in working with senior Sales Management to align sales strategies and solutions.</p>
<p> Experience in creating effective sales strategies and solutions in a b2b consultative selling environment with long sales cycles.</p>
<p> Knowledge and awareness of competitor behavior and strategy.</p>
<p> Capable of hands on problem-solving, with ability to generate ideas and solutions.</p>
<p> </p>
<p> <strong>Generic Skills</strong> </p>
<p>Must be alert, strive for accuracy, and have ability to exercise independent thinking and judgment, be a self- motivator, and attention to detail.</p>
<p>Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability.</p>
<p>Integrity, discretion and loyalty.</p>
<p> </p>
<p> <strong>Position Location </strong> </p>
<p>This role is to be based in Muscat Office.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Us</b></p><p>Specialized Import and Trading LLC is a leading company in the import and supply of building materials across the Sultanate of Oman. We specialize in supplying high-grade materials to construction companies, developers, and project contractors. We take pride in delivering dependable products, competitive sourcing, and exceptional service to our clients.</p><p><br></p><p><b>Role Overview</b></p><p>We are seeking a proactive and driven Sales & Marketing Representative to join our team in Muscat. In this role, you will focus on building relationships with construction companies, identifying new project opportunities, presenting our product range, and closing sales deals to expand our presence in the Omani market.</p><p><br></p><p><b>Key Responsibilities</b></p><p>· <b>Sales Strategy & Execution: </b>Develop and execute effective sales strategies to achieve monthly and annual revenue targets.</p><p>· <b>Client Relationship Building: </b>Establish, maintain, and strengthen long-term relationships with construction companies, contractors, and project managers.</p><p>· <b>Business Development: </b>Actively prospect for new clients, track upcoming construction projects, and pursue fresh commercial opportunities across Oman.</p><p>· <b>Client Service & Support: </b>Deliver high-quality customer service, handle client inquiries, coordinate orders, and provide appropriate technical/product support.</p><p>· <b>Presentations & Proposals: </b>Prepare and deliver clear sales presentations, product quotations, and commercial proposals.</p><p>· <b>Negotiation & Closing: </b>Lead price negotiations, finalize terms, and close sales contracts in line with company policies.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Requirements & Qualifications</b></p><p>· <b>Experience: </b>Minimum 2+ years of proven sales experience, preferably in building materials, construction, or related trading sectors.</p><p>· <b>Sales Track Record: </b>Strong background in B2B sales, negotiating commercial terms, and closing deals.</p><p>· <b>Education: </b>Degree in Business, Marketing, Engineering, or a related field is a plus (Nice to have), but practical sales performance and industry experience are valued.</p><p>· <b>Communication Skills: </b>Excellent communication, networking, and interpersonal skills.</p><p>· <b>Work Style: </b>Ability to work independently in the field as well as collaboratively with the team.</p><p>· <b>Computer Skills: </b>Proficiency in MS Office applications (Word, Excel, Outlook, PowerPoint).</p><p>· <b>Driving License: </b>GCC or Omani(preferred).</p></div>
<p>We are seeking an experienced Business Development Specialist with a strong background in ISO certification services to drive business growth, develop client relationships, and manage the complete sales cycle from lead generation through to closure and renewal. The ideal candidate will have prior experience working with an ISO certification body , a good understanding of ISO certification processes, and a proven track record in B2B sales and client management. Lead Generation & Business Development Generate, qualify, and follow up on new business leads. Conduct sales calls and meetings with prospective corporate clients. Promote ISO certification services, including ISO 9001, ISO 14001, ISO 45001, ISO 27001 , and other relevant standards. Develop and maintain strong relationships with prospective and existing clients. Negotiate commercial terms and pricing and drive opportunities through to successful closure. Proposal & Commercial Management Understand client requirements, including organization size, employee strength, industry, and scope, to determine appropriate audit requirements. Prepare accurate cost estimates in line with established pricing guidelines. Develop and submit professional commercial proposals to prospective clients. Follow up on proposals and manage the sales process through to contract confirmation. Client Management & Renewals Maintain regular communication with existing clients and ensure a high level of client satisfaction. Manage client relationships in preparation for annual surveillance audits and certification renewals. Drive renewals throughout the three-year certification cycle. Identify and promote opportunities for additional services, including internal auditor training and integrated management systems. Sales Pipeline & Reporting Maintain accurate records of client interactions, opportunities, and pipeline stages in Salesforce . Monitor sales performance and follow up on outstanding opportunities. Prepare weekly sales reports covering closed business, lost opportunities, pipeline status, and projected revenue.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Business, Marketing, Commerce, Engineering, or a related discipline . 5-6 years of overall professional experience in sales or business development. 2-3 years of experience working with an ISO certification body is strongly preferred. Good understanding of ISO certification processes and the purpose of key standards such as ISO 9001, ISO 14001, ISO 45001, and ISO 27001 . Proven experience in B2B sales, lead generation, negotiation, and client relationship management. Strong communication, interpersonal, and presentation skills. Experience using Salesforce or other CRM platforms is an advantage.</p>
<ul><li><p>Develop and generate new business opportunities for welding equipment, welding machines and consumables.</p></li><li><p>Identify, qualify and develop new B2B customers through calls, emails, business contacts, customer visits and other sales channels.</p></li><li><p>Maintain and develop strong relationships with existing customers and key accounts.</p></li><li><p>Understand customer requirements and recommend suitable welding equipment, machines and consumables.</p></li><li><p>Conduct product demonstrations and provide technical presentations to customers.</p></li><li><p>Prepare quotations, technical comparisons and commercial proposals based on customer requirements.</p></li><li><p>Handle the complete sales cycle from enquiry generation to order closing and payment collection.</p></li><li><p>Achieve monthly and annual sales targets.</p></li><li><p>Conduct regular customer and site visits to identify new business opportunities.</p></li><li><p>Develop and maintain a strong customer database and ensure regular follow-ups.</p></li><li><p>Monitor competitor activities, market trends and customer requirements.</p></li><li><p>Coordinate with internal sales, service and technical teams to ensure smooth execution of customer requirements.</p></li><li><p>Provide basic technical support and coordinate with the service team for after-sales requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Age 22- 30 years</p></li><li><p>Minimum 3 years of experience in selling welding equipment and welding consumables to B2B customers.</p></li><li><p>Candidates with prior experience working with a welding equipment / welding consumables dealer or distributor in India or GCC countries will be preferred.</p></li><li><p>Experience handling reputed welding brands such as Miller, Lincoln Electric, ESAB, Ador, Fronius or Kemppi is strongly preferred.</p></li><li><p>Strong technical knowledge of welding equipment, welding machines and consumables.</p></li><li><p>Good techno-commercial skills with the ability to understand customer requirements and provide appropriate solutions.</p></li><li><p>Experience in technical sales, product demonstrations, quotations, negotiations and order closing.</p></li><li><p>Strong B2B sales and business development experience.</p></li><li><p>Good customer relationship and negotiation skills.</p></li><li><p>Good English communication skills.</p></li><li><p>Willingness to travel for customer visits and sales activities.</p></li><li><p>Proficiency in MS Word, Excel, PowerPoint, email communication and basic file management.</p></li></ul>
<p>We are hiring experienced Field Sales Executives for a leading FMCG distribution company in Oman. The selected candidates will be responsible for promoting a wide portfolio of food, beverage, and consumer products across retail, wholesale, modern trade, general trade, and HORECA channels. The role requires building strong customer relationships, expanding market coverage, achieving sales targets, and ensuring excellent product availability across the assigned territory.</p><p>Roles & Responsibilities:</p><ul><li>Promote and sell FMCG products to retail outlets, supermarkets, wholesalers, and HORECA customers.</li><li>Generate sales orders and achieve monthly sales and distribution targets.</li><li>Develop new business opportunities and expand the customer base.</li><li>Build and maintain strong relationships with existing customers.</li><li>Ensure product availability, visibility, merchandising, and shelf presence at customer outlets.</li><li>Introduce new products and execute promotional activities.</li><li>Monitor competitor activities, pricing, and market trends.</li><li>Coordinate with warehouse, logistics, and merchandising teams to ensure timely product delivery.</li><li>Ensure timely collection of payments as per company policy.</li><li>Prepare daily sales reports, customer visit reports, and market feedback.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree or Master's Degree.</li><li>26 years of experience in FMCG field sales or distribution.</li><li>Experience handling Retail, General Trade, Modern Trade, or HORECA customers.</li><li>Strong communication, negotiation, and customer relationship management skills.</li><li>Ability to achieve sales targets and develop new business.</li><li>GCC/Oman FMCG market experience is an added advantage.</li><li>Valid Oman Driving Licence or Original GCC Driving Licence preferred.</li></ul>
<p><br></p><p><strong>Scope of Position</strong></p><p>As Sales Executive Groups & Events, you will work closely with the Director of Commercial Strategy, Sales leadership and the wider Sales & Marketing team to drive group and events business and achieve or exceed monthly, quarterly, and annual revenue targets. The role focuses on generating, developing, and converting business across corporate groups, meetings, incentives, conferences, exhibitions, weddings, social events, and other group and event segments. You will be responsible for identifying new business opportunities, developing and maintaining strong relationships with corporate clients, event planners, agencies, Destination Management Companies (DMCs), Professional Conference Organisers (PCOs), and other key partners. The role requires a proactive approach to business development, account management, sales calls, client entertainment, site inspections, proposals, and market development while positioning Mandarin Oriental, Muscat as a preferred luxury destination for groups, meetings, and events.</p><p><strong>Responsibilities</strong></p><ul><li>Understand, communicate, and adhere to all corporate and hotel policies and standard operating procedures.</li><li>Ensure all business activities and decisions comply with the MOHG Code of Conduct and applicable laws, rules, and regulations.</li><li>Fully understand and support Mandarin Oriental, Muscat s People & Culture strategic policies.</li><li>Support all learning and development activities as required.</li><li>Safeguard confidential information and personal data relating to guests, customers, colleagues, and the hotel.</li><li>Support and adhere to all policies and procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li><li>Ensure compliance with the MOHG Social Media Policy.</li><li>Act as a hotel and brand ambassador at all times.</li><li>Carry out any additional duties requested by management related to hotel operational activities.</li><li>Generate, develop, and maintain group and event business within assigned markets and segments through proactive sales activities.</li><li>Develop and maintain productive relationships with corporate clients, event planners, agencies, DMCs, PCOs, wedding planners, and other key group and event partners.</li><li>Identify and develop new business opportunities to increase group room revenue, event revenue, banquet revenue, occupancy, and overall market share.</li><li>Conduct face-to-face sales calls, telephone calls, client entertainment, presentations, and site inspections.</li><li>Implement and execute Groups & Events sales objectives, strategies, and action plans to achieve and exceed assigned targets.</li><li>Manage assigned accounts and continuously evaluate their production, potential, and performance.</li><li>Proactively solicit new group, meeting, conference, incentive, wedding, and social event opportunities.</li><li>Follow up on group and event enquiries and opportunities in a timely manner to maximize conversion.</li><li>Prepare and present proposals, offers, and presentations in line with client requirements and the hotel s commercial strategy.</li><li>Conduct detailed site inspections and showcase the hotel s guestrooms, restaurants, ballroom, meeting rooms, and event facilities to prospective clients.</li><li>Work closely with the Conference & Events team to ensure a smooth transition of confirmed business and accurate communication of client requirements.</li><li>Maintain awareness of Groups & Events market trends, booking patterns, customer preferences, demand periods, and competitor activities.</li><li>Monitor competitors event facilities, group offerings, packages, promotions, and market activity and report relevant threats and opportunities.</li><li>Develop strong and productive relationships with existing business partners while actively identifying potential new clients and accounts.</li><li>Ensure negotiated agreements, rates, packages, and selling strategies are adhered to and maximize upselling opportunities whenever possible.</li><li>Conduct regular account reviews and recommend actions to increase group and event production from key accounts.</li><li>Maintain accurate and up-to-date information regarding assigned accounts, sales activities, leads, opportunities, definite business, and production in the relevant systems in accordance with MOHG standards.</li><li>Respond to client and partner requests within the time frames established by the company.</li><li>Participate in sales activities, roadshows, trade events, exhibitions, sales missions, networking events, and relevant industry functions as required.</li><li>Attend major events in the hotel and city as requested by the Department Head.</li><li>Cross-sell Mandarin Oriental properties worldwide whenever appropriate and identify opportunities to generate business across the Group.</li><li>Support customer loyalty and Mandarin Oriental brand standards by delivering service excellence throughout the customer journey.</li><li>Build strong relationships with customers, guests, and colleagues to understand their needs and provide effective solutions.</li><li>Participate in client entertainment activities with the Sales Department.</li><li>Conduct joint sales calls with the Sales team as required.</li><li>Establish and maintain files and databases for Groups & Events accounts and assist Sales leadership in maintaining the account management system.</li><li>Attend weekly and monthly departmental meetings and prepare relevant account performance updates, conversion information, market intelligence, and client feedback.</li><li>Understand the overall Groups & Events market, including competitors strengths and weaknesses, economic trends, supply and demand, and key developments within the local and international MICE market.</li><li>Work closely with Conference & Events, Revenue, Reservations, Food & Beverage, Banquets, Culinary, Front Office, Marketing, and other relevant departments to ensure opportunities are effectively converted and client expectations are met.</li><li>Support the optimization of event space, group room blocks, and revenue opportunities in collaboration with Revenue and Conference & Events teams.</li><li>Handle guest or client concerns professionally and support the resolution of any disputes when required.</li><li>Maintain an excellent working relationship with all colleagues and departments across the hotel.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Understand, communicate, and adhere to all corporate and hotel policies and standard operating procedures.</li><li>Ensure all business activities and decisions comply with the MOHG Code of Conduct and applicable laws, rules, and regulations.</li><li>Fully understand and support Mandarin Oriental, Muscat s People & Culture strategic policies.</li><li>Support all learning and development activities as required.</li><li>Safeguard confidential information and personal data relating to guests, customers, colleagues, and the hotel.</li><li>Support and adhere to all policies and procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li><li>Ensure compliance with the MOHG Social Media Policy.</li><li>Act as a hotel and brand ambassador at all times.</li><li>Carry out any additional duties requested by management related to hotel operational activities.</li><li>Generate, develop, and maintain group and event business within assigned markets and segments through proactive sales activities.</li><li>Develop and maintain productive relationships with corporate clients, event planners, agencies, DMCs, PCOs, wedding planners, and other key group and event partners.</li><li>Identify and develop new business opportunities to increase group room revenue, event revenue, banquet revenue, occupancy, and overall market share.</li><li>Conduct face-to-face sales calls, telephone calls, client entertainment, presentations, and site inspections.</li><li>Implement and execute Groups & Events sales objectives, strategies, and action plans to achieve and exceed assigned targets.</li><li>Manage assigned accounts and continuously evaluate their production, potential, and performance.</li><li>Proactively solicit new group, meeting, conference, incentive, wedding, and social event opportunities.</li><li>Follow up on group and event enquiries and opportunities in a timely manner to maximize conversion.</li><li>Prepare and present proposals, offers, and presentations in line with client requirements and the hotel s commercial strategy.</li><li>Conduct detailed site inspections and showcase the hotel s guestrooms, restaurants, ballroom, meeting rooms, and event facilities to prospective clients.</li><li>Work closely with the Conference & Events team to ensure a smooth transition of confirmed business and accurate communication of client requirements.</li><li>Maintain awareness of Groups & Events market trends, booking patterns, customer preferences, demand periods, and competitor activities.</li><li>Monitor competitors event facilities, group offerings, packages, promotions, and market activity and report relevant threats and opportunities.</li><li>Develop strong and productive relationships with existing business partners while actively identifying potential new clients and accounts.</li><li>Ensure negotiated agreements, rates, packages, and selling strategies are adhered to and maximize upselling opportunities whenever possible.</li><li>Conduct regular account reviews and recommend actions to increase group and event production from key accounts.</li><li>Maintain accurate and up-to-date information regarding assigned accounts, sales activities, leads, opportunities, definite business, and production in the relevant systems in accordance with MOHG standards.</li><li>Respond to client and partner requests within the time frames established by the company.</li><li>Participate in sales activities, roadshows, trade events, exhibitions, sales missions, networking events, and relevant industry functions as required.</li><li>Attend major events in the hotel and city as requested by the Department Head.</li><li>Cross-sell Mandarin Oriental properties worldwide whenever appropriate and identify opportunities to generate business across the Group.</li><li>Support customer loyalty and Mandarin Oriental brand standards by delivering service excellence throughout the customer journey.</li><li>Build strong relationships with customers, guests, and colleagues to understand their needs and provide effective solutions.</li><li>Participate in client entertainment activities with the Sales Department.</li><li>Conduct joint sales calls with the Sales team as required.</li><li>Establish and maintain files and databases for Groups & Events accounts and assist Sales leadership in maintaining the account management system.</li><li>Attend weekly and monthly departmental meetings and prepare relevant account performance updates, conversion information, market intelligence, and client feedback.</li><li>Understand the overall Groups & Events market, including competitors strengths and weaknesses, economic trends, supply and demand, and key developments within the local and international MICE market.</li><li>Work closely with Conference & Events, Revenue, Reservations, Food & Beverage, Banquets, Culinary, Front Office, Marketing, and other relevant departments to ensure opportunities are effectively converted and client expectations are met.</li><li>Support the optimization of event space, group room blocks, and revenue opportunities in collaboration with Revenue and Conference & Events teams.</li><li>Handle guest or client concerns professionally and support the resolution of any disputes when required.</li><li>Maintain an excellent working relationship with all colleagues and departments across the hotel.</li><li>Set a positive example and consistently demonstrate Mandarin Oriental standards and values.</li></ul>