Real Estate Sales Jobs - muscat Oman

<p><h4>Description</h4> <p>Turn passion into business. Bring Stranger Soccer to Oman.</p> <p>What if you could take something you love—football—and turn it into a sustainable, growing business? At Stranger Soccer, that’s exactly what we’ve made possible.</p> <p>We’re expanding our unique football experience platform to new cities, and we’re looking for a license owner/operator in Oman to take the reins. This is not a traditional role—it is designed for individuals who understand football culture, thrive on building something meaningful, and are ready to own and operate their own venture with the support of a proven global brand.</p> <p>Imagine this:<br> Players in your city scroll through dozens of weekly football games on a mobile app.<br> They book in seconds, show up, and play.<br> Every game delivers a consistent, high-quality experience—because you are making it happen.<br> You are at the center, operating a full football ecosystem for your community.</p> <h4>How it works</h4> <p>Stranger Soccer has redefined how people play the world’s most loved sport. Through our technology platform, we make casual football as easy to access as a gym session. Born in Singapore, Stranger Soccer is now open in 10+ cities around the world, with over 100,000 games run. Our model is built for scale—and we’re ready to bring it to Amsterdam.</p> <h4>Who we’re looking for</h4> <ul> <li>A football enthusiast with strong local insight</li> <li>A strategic thinker with leadership and business experience</li> <li>An entrepreneurial mind ready to operate independently, with full support from HQ</li> <li>Someone who wants more than a job—they want ownership, impact, and results</li> </ul> <p>You’ll manage everything from operations to marketing to team recruitment—but you won’t be alone. Our HQ team provides the tools, playbook, and platform to help you succeed.</p> <h4>Why this opportunity stands out</h4> <p>This isn’t a typical job. It’s a business opportunity for someone with an entrepreneurial mindset to take the reins, lead locally, and build a venture that changes how people experience the beautiful game.</p> <p>Let’s change how the world plays football—one city at a time.</p></p><p></p>

<p><h4>Description</h4> <p>Turn passion into business. Bring Stranger Soccer to Oman.</p> <p>What if you could take something you love—football—and turn it into a sustainable, growing business? At Stranger Soccer, that’s exactly what we’ve made possible.</p> <p>We’re expanding our unique football experience platform to new cities, and we’re looking for a license owner / operator in Oman to take the reins. This is not a traditional role — it is designed for individuals who understand football culture, thrive on building something meaningful, and are ready to own and operate their own venture with the support of a proven global brand.</p> <p>Imagine this:</p> <ul> <li>Players in your city scroll through dozens of weekly football games on a mobile app.</li> <li>They book in seconds, show up, and play.</li> <li>Every game delivers a consistent, high-quality experience — because you are making it happen.</li> <li>You are at the center, operating a full football ecosystem for your community.</li> </ul> <h4>How it works</h4> <p>Stranger Soccer has redefined how people play the world’s most loved sport. Through our technology platform, we make casual football as easy to access as a gym session. Born in Singapore, Stranger Soccer is now open in 10+ cities around the world, with over 100,000 games run. Our model is built for scale — and we’re ready to bring it to Oman.</p> <h4>Who we’re looking for</h4> <ul> <li>A football enthusiast with strong local insight</li> <li>A strategic thinker with leadership and business experience</li> <li>An entrepreneurial mind ready to operate independently, with full support from HQ</li> <li>Someone who wants more than a job — they want ownership, impact, and results</li> </ul> <p>You’ll manage everything from operations to marketing to team recruitment — but you won’t be alone. Our HQ team provides the tools, playbook, and platform to help you succeed.</p> <h4>Why this opportunity stands out</h4> <p>This isn’t a typical job. It’s a business opportunity for someone with an entrepreneurial mindset to take the reins, lead locally, and build a venture that changes how people experience the beautiful game.</p> <p>Let’s change how the world plays football — one city at a time.</p></p><p></p>

<p><h4>Description</h4> <p>Turn passion into business. Bring Stranger Soccer to Oman.</p> <p>What if you could take something you love—football—and turn it into a sustainable, growing business? At Stranger Soccer, that’s exactly what we’ve made possible.</p> <p>We’re expanding our unique football experience platform to new cities, and we’re looking for a license owner / operator in Oman to take the reins. This is not a traditional role — it is designed for individuals who understand football culture, thrive on building something meaningful, and are ready to own and operate their own venture with the support of a proven global brand.</p> <p>Imagine this:</p> <ul> <li>Players in your city scroll through dozens of weekly football games on a mobile app.</li> <li>They book in seconds, show up, and play.</li> <li>Every game delivers a consistent, high-quality experience — because you are making it happen.</li> <li>You are at the center, operating a full football ecosystem for your community.</li> </ul> <h4>How it works</h4> <p>Stranger Soccer has redefined how people play the world’s most loved sport. Through our technology platform, we make casual football as easy to access as a gym session. Born in Singapore, Stranger Soccer is now open in 10+ cities around the world, with over 100,000 games run. Our model is built for scale — and we’re ready to bring it to Oman.</p> <h4>Who we’re looking for</h4> <ul> <li>A football enthusiast with strong local insight</li> <li>A strategic thinker with leadership and business experience</li> <li>An entrepreneurial mind ready to operate independently, with full support from HQ</li> <li>Someone who wants more than a job — they want ownership, impact, and results</li> </ul> <p>You’ll manage everything from operations to marketing to team recruitment — but you won’t be alone. Our HQ team provides the tools, playbook, and platform to help you succeed.</p> <h4>Why this opportunity stands out</h4> <p>This isn’t a typical job. It’s a business opportunity for someone with an entrepreneurial mindset to take the reins, lead locally, and build a venture that changes how people experience the beautiful game.</p> <p>Let’s change how the world plays football — one city at a time.</p></p><p></p>

<p><h4>Description</h4> <p>Turn passion into business. Bring Stranger Soccer to Oman.</p> <p>What if you could take something you love—football—and turn it into a sustainable, growing business? At Stranger Soccer, that’s exactly what we’ve made possible.</p> <p>We’re expanding our unique football experience platform to new cities, and we’re looking for a license owner / operator in Oman to take the reins. This is not a traditional role — it is designed for individuals who understand football culture, thrive on building something meaningful, and are ready to own and operate their own venture with the support of a proven global brand.</p> <p>Imagine this:</p> <ul> <li>Players in your city scroll through dozens of weekly football games on a mobile app.</li> <li>They book in seconds, show up, and play.</li> <li>Every game delivers a consistent, high-quality experience — because you are making it happen.</li> <li>You are at the center, operating a full football ecosystem for your community.</li> </ul> <h4>How it works</h4> <p>Stranger Soccer has redefined how people play the world’s most loved sport. Through our technology platform, we make casual football as easy to access as a gym session. Born in Singapore, Stranger Soccer is now open in 10+ cities around the world, with over 100,000 games run. Our model is built for scale — and we’re ready to bring it to Oman.</p> <h4>Who we’re looking for</h4> <ul> <li>A football enthusiast with strong local insight</li> <li>A strategic thinker with leadership and business experience</li> <li>An entrepreneurial mind ready to operate independently, with full support from HQ</li> <li>Someone who wants more than a job — they want ownership, impact, and results</li> </ul> <p>You’ll manage everything from operations to marketing to team recruitment — but you won’t be alone. Our HQ team provides the tools, playbook, and platform to help you succeed.</p> <h4>Why this opportunity stands out</h4> <p>This isn’t a typical job. It’s a business opportunity for someone with an entrepreneurial mindset to take the reins, lead locally, and build a venture that changes how people experience the beautiful game.</p> <p>Let’s change how the world plays football — one city at a time.</p></p><p></p>

<p><h4>Description</h4> <p>Turn passion into business. Bring Stranger Soccer to Oman.</p> <p>What if you could take something you love—football—and turn it into a sustainable, growing business? At Stranger Soccer, that’s exactly what we’ve made possible.</p> <p>We’re expanding our unique football experience platform to new cities, and we’re looking for a license owner / operator in Oman to take the reins. This is not a traditional role — it is designed for individuals who understand football culture, thrive on building something meaningful, and are ready to own and operate their own venture with the support of a proven global brand.</p> <p>Imagine this:</p> <ul> <li>Players in your city scroll through dozens of weekly football games on a mobile app.</li> <li>They book in seconds, show up, and play.</li> <li>Every game delivers a consistent, high-quality experience — because you are making it happen.</li> <li>You are at the center, operating a full football ecosystem for your community.</li> </ul> <h4>How it works</h4> <p>Stranger Soccer has redefined how people play the world’s most loved sport. Through our technology platform, we make casual football as easy to access as a gym session. Born in Singapore, Stranger Soccer is now open in 10+ cities around the world, with over 100,000 games run. Our model is built for scale — and we’re ready to bring it to Oman.</p> <h4>Who we’re looking for</h4> <ul> <li>A football enthusiast with strong local insight</li> <li>A strategic thinker with leadership and business experience</li> <li>An entrepreneurial mind ready to operate independently, with full support from HQ</li> <li>Someone who wants more than a job — they want ownership, impact, and results</li> </ul> <p>You’ll manage everything from operations to marketing to team recruitment — but you won’t be alone. Our HQ team provides the tools, playbook, and platform to help you succeed.</p> <h4>Why this opportunity stands out</h4> <p>This isn’t a typical job. It’s a business opportunity for someone with an entrepreneurial mindset to take the reins, lead locally, and build a venture that changes how people experience the beautiful game.</p> <p>Let’s change how the world plays football — one city at a time.</p></p><p></p>

<p><h4>Description</h4> <p>Turn passion into business. Bring Stranger Soccer to Oman.</p> <p>What if you could take something you love—football—and turn it into a sustainable, growing business? At Stranger Soccer, that’s exactly what we’ve made possible.</p> <p>We’re expanding our unique football experience platform to new cities, and we’re looking for a license owner / operator in Oman to take the reins. This is not a traditional role — it is designed for individuals who understand football culture, thrive on building something meaningful, and are ready to own and operate their own venture with the support of a proven global brand.</p> <p>Imagine this:</p> <ul> <li>Players in your city scroll through dozens of weekly football games on a mobile app.</li> <li>They book in seconds, show up, and play.</li> <li>Every game delivers a consistent, high-quality experience — because you are making it happen.</li> <li>You are at the center, operating a full football ecosystem for your community.</li> </ul> <h4>How it works</h4> <p>Stranger Soccer has redefined how people play the world’s most loved sport. Through our technology platform, we make casual football as easy to access as a gym session. Born in Singapore, Stranger Soccer is now open in 10+ cities around the world, with over 100,000 games run. Our model is built for scale — and we’re ready to bring it to Oman.</p> <h4>Who we’re looking for</h4> <ul> <li>A football enthusiast with strong local insight</li> <li>A strategic thinker with leadership and business experience</li> <li>An entrepreneurial mind ready to operate independently, with full support from HQ</li> <li>Someone who wants more than a job — they want ownership, impact, and results</li> </ul> <p>You’ll manage everything from operations to marketing to team recruitment — but you won’t be alone. Our HQ team provides the tools, playbook, and platform to help you succeed.</p> <h4>Why this opportunity stands out</h4> <p>This isn’t a typical job. It’s a business opportunity for someone with an entrepreneurial mindset to take the reins, lead locally, and build a venture that changes how people experience the beautiful game.</p> <p>Let’s change how the world plays football — one city at a time.</p></p><p></p>

<p>We are seeking a seasoned Enterprise &amp; Solution Architect with strong cross-domain expertise and deep technology capabilities to drive large-scale digital transformation initiatives. The role requires a strategic thinker with hands-on architecture experience across industries such as Telecom, Energy, Public Sector, and BFSI, combined with strong proficiency in modern technology stacks including cloud, web, and advanced Data &amp; AI.</p><p>Key Responsibilities</p><ul><li>Define and drive enterprise architecture strategy aligned with business goals across multiple industry domains (Telco, Energy, Public Sector, BFSI).</li><li>Lead end-to-end solution architecture for large, complex transformation programs, ensuring scalability, security, and performance.</li><li>Design and govern data-driven architectures, including data platforms, analytics ecosystems, and AI/ML solutions.</li><li>Architect and implement solutions leveraging Cloud (OCI/AWS/Azure/GCP), Microservices, APIs, and Modern Web Technologies.</li><li>Drive adoption of AI capabilities, including Machine Learning, Generative AI, and emerging Agentic AI frameworks for enterprise use cases.</li><li>Establish architecture governance, standards, and best practices across programs and portfolios.</li><li>Collaborate with business stakeholders to translate requirements into scalable and future-ready architecture blueprints.</li><li>Provide technical leadership across delivery teams, ensuring alignment with architecture vision and quality benchmarks.</li><li>Evaluate and recommend technology platforms, tools, and vendors aligned with enterprise strategy.</li><li>Lead solutioning for RFPs, proposals, and client engagements, including effort estimation and technical strategy.</li></ul><p>Key Skills &amp; Competencies</p><p>Domain Expertise</p><ul><li>Strong understanding of at least two or more domains:</li><li>Telecom (BSS/OSS, Digital Channels)</li><li>Energy &amp; Utilities</li><li>Public Sector (eGov, Smart City)</li><li>BFSI (Banking, Payments, Insurance)</li></ul><p>Technology Expertise</p><ul><li>Cloud Platforms: AWS, Azure, or GCP (multi-cloud exposure preferred)</li><li>Architecture Patterns: Microservices, Event-driven, API-first, Domain-driven design</li><li>Web Technologies: Modern front-end and backend frameworks</li><li>Integration: APIs, Middleware, ESB, iPaaS</li></ul><p>Data &amp; AI (Core Focus)</p><ul><li>Strong expertise in Data Architecture (Data Lakes, Data Warehouses, Lakehouse)</li><li>Hands-on experience with Machine Learning models and lifecycle management (MLOps)</li><li>Experience in Generative AI (LLMs, prompt engineering, RAG architectures)</li><li>Exposure to Agentic AI systems (autonomous agents, orchestration frameworks)</li><li>Knowledge of data governance, security, and privacy frameworks</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's or Master's degree in Computer Science, Engineering, or related field</li><li>Architecture certifications (TOGAF, Cloud Architect certifications) preferred</li><li>Strong stakeholder management and executive communication skills</li><li>Ability to operate at both strategic and hands-on levels</li><li>Proven experience in leading distributed and cross-functional teams</li><li>Strong problem-solving and decision-making capabilities</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a seasoned Enterprise &amp; Solution Architect with strong cross-domain expertise and deep technology capabilities to drive large-scale digital transformation initiatives. The role requires a strategic thinker with hands-on architecture experience across industries such as Telecom, Energy, Public Sector, and BFSI, combined with strong proficiency in modern technology stacks including cloud, web, and advanced Data &amp; AI.</p><p>Key Responsibilities - Define and drive enterprise architecture strategy aligned with business goals across multiple industry domains (Telco, Energy, Public Sector, BFSI). - Lead end-to-end solution architecture for large, complex transformation programs, ensuring scalability, security, and performance. - Design and govern data-driven architectures, including data platforms, analytics ecosystems, and AI/ML solutions. - Architect and implement solutions leveraging Cloud (OCI/AWS/Azure/GCP), Microservices, APIs, and Modern Web Technologies. - Drive adoption of AI capabilities, including Machine Learning, Generative AI, and emerging Agentic AI frameworks for enterprise use cases. - Establish architecture governance, standards, and best practices across programs and portfolios. - Collaborate with business stakeholders to translate requirements into scalable and future-ready architecture blueprints. - Provide technical leadership across delivery teams, ensuring alignment with architecture vision and quality benchmarks. - Evaluate and recommend technology platforms, tools, and vendors aligned with enterprise strategy. - Lead solutioning for RFPs, proposals, and client engagements, including effort estimation and technical strategy.</p><p>Key Skills &amp; Competencies</p><p>Domain Expertise - Strong understanding of at least two or more domains: o Telecom (BSS/OSS, Digital Channels) o Energy &amp; Utilities o Public Sector (eGov, Smart City) o BFSI (Banking, Payments, Insurance)</p><p>Technology Expertise - Cloud Platforms: AWS, Azure, or GCP (multi-cloud exposure preferred) - Architecture Patterns: Microservices, Event-driven, API-first, Domain-driven design - Web Technologies: Modern front-end and backend frameworks - Integration: APIs, Middleware, ESB, iPaaS</p><p>Data &amp; AI (Core Focus) - Strong expertise in Data Architecture (Data Lakes, Data Warehouses, Lakehouse) - Hands-on experience with Machine Learning models and lifecycle management (MLOps) - Experience in Generative AI (LLMs, prompt engineering, RAG architectures) - Exposure to Agentic AI systems (autonomous agents, orchestration frameworks) - Knowledge of data governance, security, and privacy frameworks</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's or Master's degree in Computer Science, Engineering, or related field</li><li>Architecture certifications (TOGAF, Cloud Architect certifications) preferred</li><li>Strong stakeholder management and executive communication skills</li><li>Ability to operate at both strategic and hands-on levels</li><li>Proven experience in leading distributed and cross-functional teams</li><li>Strong problem-solving and decision-making capabilities</li></ul><p></p></section>

<p>We are seeking a seasoned Enterprise &amp; Solution Architect with strong cross-domain expertise and deep technology capabilities to drive large-scale digital transformation initiatives. The role requires a strategic thinker with hands-on architecture experience across industries such as Telecom, Energy, Public Sector, and BFSI, combined with strong proficiency in modern technology stacks including cloud, web, and advanced Data &amp; AI.</p><p>Key Responsibilities - Define and drive enterprise architecture strategy aligned with business goals across multiple industry domains (Telco, Energy, Public Sector, BFSI). - Lead end-to-end solution architecture for large, complex transformation programs, ensuring scalability, security, and performance. - Design and govern data-driven architectures, including data platforms, analytics ecosystems, and AI/ML solutions. - Architect and implement solutions leveraging Cloud (OCI/AWS/Azure/GCP), Microservices, APIs, and Modern Web Technologies. - Drive adoption of AI capabilities, including Machine Learning, Generative AI, and emerging Agentic AI frameworks for enterprise use cases. - Establish architecture governance, standards, and best practices across programs and portfolios. - Collaborate with business stakeholders to translate requirements into scalable and future-ready architecture blueprints. - Provide technical leadership across delivery teams, ensuring alignment with architecture vision and quality benchmarks. - Evaluate and recommend technology platforms, tools, and vendors aligned with enterprise strategy. - Lead solutioning for RFPs, proposals, and client engagements, including effort estimation and technical strategy.</p><p>Key Skills &amp; Competencies</p><p>Domain Expertise - Strong understanding of at least two or more domains: o Telecom (BSS/OSS, Digital Channels) o Energy &amp; Utilities o Public Sector (eGov, Smart City) o BFSI (Banking, Payments, Insurance)</p><p>Technology Expertise - Cloud Platforms: AWS, Azure, or GCP (multi-cloud exposure preferred) - Architecture Patterns: Microservices, Event-driven, API-first, Domain-driven design - Web Technologies: Modern front-end and backend frameworks - Integration: APIs, Middleware, ESB, iPaaS</p><p>Data &amp; AI (Core Focus) - Strong expertise in Data Architecture (Data Lakes, Data Warehouses, Lakehouse) - Hands-on experience with Machine Learning models and lifecycle management (MLOps) - Experience in Generative AI (LLMs, prompt engineering, RAG architectures) - Exposure to Agentic AI systems (autonomous agents, orchestration frameworks) - Knowledge of data governance, security, and privacy frameworks</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's or Master's degree in Computer Science, Engineering, or related field</li><li>Architecture certifications (TOGAF, Cloud Architect certifications) preferred</li></ul><p>Leadership &amp; Behavioral Skills</p><ul><li>Strong stakeholder management and executive communication skills</li><li>Ability to operate at both strategic and hands-on levels</li><li>Proven experience in leading distributed and cross-functional teams</li><li>Strong problem-solving and decision-making capabilities</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a seasoned Enterprise &amp; Solution Architect with strong cross-domain expertise and deep technology capabilities to drive large-scale digital transformation initiatives. The role requires a strategic thinker with hands-on architecture experience across industries such as Telecom, Energy, Public Sector, and BFSI, combined with strong proficiency in modern technology stacks including cloud, web, and advanced Data &amp; AI.</p><p>Key Responsibilities - Define and drive enterprise architecture strategy aligned with business goals across multiple industry domains (Telco, Energy, Public Sector, BFSI). - Lead end-to-end solution architecture for large, complex transformation programs, ensuring scalability, security, and performance. - Design and govern data-driven architectures, including data platforms, analytics ecosystems, and AI/ML solutions. - Architect and implement solutions leveraging Cloud (OCI/AWS/Azure/GCP), Microservices, APIs, and Modern Web Technologies. - Drive adoption of AI capabilities, including Machine Learning, Generative AI, and emerging Agentic AI frameworks for enterprise use cases. - Establish architecture governance, standards, and best practices across programs and portfolios. - Collaborate with business stakeholders to translate requirements into scalable and future-ready architecture blueprints. - Provide technical leadership across delivery teams, ensuring alignment with architecture vision and quality benchmarks. - Evaluate and recommend technology platforms, tools, and vendors aligned with enterprise strategy. - Lead solutioning for RFPs, proposals, and client engagements, including effort estimation and technical strategy.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Must have Skills :</strong> Architecture (Strong), Cloud architecture (Strong), Technology Architect - Data Architecture (Strong), Technology Architect - Generative AI, Experience: 12+ Years</li><li><strong>Key Skills &amp; Competencies</strong></li><li><strong>Domain Expertise</strong> - Strong understanding of at least two or more domains: o Telecom (BSS/OSS, Digital Channels) o Energy &amp; Utilities o Public Sector (eGov, Smart City) o BFSI (Banking, Payments, Insurance)</li><li><strong>Technology Expertise</strong> - Cloud Platforms: AWS, Azure, or GCP (multi-cloud exposure preferred) - Architecture Patterns: Microservices, Event-driven, API-first, Domain-driven design - Web Technologies: Modern front-end and backend frameworks - Integration: APIs, Middleware, ESB, iPaaS</li><li><strong>Data &amp; AI (Core Focus)</strong> - Strong expertise in Data Architecture (Data Lakes, Data Warehouses, Lakehouse) - Hands-on experience with Machine Learning models and lifecycle management (MLOps) - Experience in Generative AI (LLMs, prompt engineering, RAG architectures) - Exposure to Agentic AI systems (autonomous agents, orchestration frameworks) - Knowledge of data governance, security, and privacy frameworks</li><li><strong>Qualifications</strong> - Bachelor's or Master's degree in Computer Science, Engineering, or related field - Architecture certifications (TOGAF, Cloud Architect certifications) preferred</li><li><strong>Leadership &amp; Behavioral Skills</strong> - Strong stakeholder management and executive communication skills - Ability to operate at both strategic and hands-on levels - Proven experience in leading distributed and cross-functional teams - Strong problem-solving and decision-making capabilities</li></ul><p></p></section>

<p>About the Role Oman Dental College is seeking an accomplished and strategic Head of Finance and Operations to lead the College s financial management and operational functions. Reporting to the Dean and serving as a member of the Senior Management Team, the postholder will play a key role in strengthening financial sustainability, operational effectiveness, governance, and institutional performance through strong leadership, sound decision-making, and continuous improvement.</p><p>Key Responsibilities</p><ul><li>Provide strategic leadership for the College s finance and operations functions, ensuring effective financial management, sustainable resource utilisation, and operational excellence.</li><li>Lead the development and execution of financial strategies, annual budgets, forecasts, financial reporting, treasury management, procurement, and financial governance frameworks.</li><li>Ensure robust financial controls, regulatory compliance, risk management practices, and continuous improvement of financial systems and processes.</li><li>Provide strategic oversight and leadership of key support functions, including Finance, Human Resources, Student Services, Information Technology, Marketing, Facilities, Health &amp; Safety, and other administrative services, ensuring effective service delivery and alignment with institutional priorities.</li><li>Drive operational excellence by enhancing organisational efficiency, service quality, process effectiveness, and resource optimisation across support functions.</li><li>Lead institutional operational planning and oversee performance monitoring against strategic objectives, operational plans, and Key Performance Indicators.</li><li>Oversee the development, implementation, and continuous improvement of policies, systems, and processes that support effective institutional operations.</li><li>Ensure business continuity, operational resilience, and appropriate risk mitigation frameworks are established and maintained.</li><li>Establish and maintain strong relationships with government authorities, regulatory bodies, auditors, financial institutions, suppliers, and other key stakeholders.</li><li>Support institutional accreditation, quality assurance, and compliance activities through effective governance, reporting, and continuous improvement initiatives.</li><li>Provide strategic financial analysis, operational insights, and recommendations to support informed decision-making.</li><li>Lead organisational improvement initiatives and change programmes that enhance institutional capability and long-term sustainability.</li><li>Promote a culture of accountability, collaboration, innovation, and high performance across the College.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications</p><ul><li>Bachelor s degree in Finance, Accounting, Business Administration, or a related discipline.</li><li>Professional accounting qualification such as CA, ACCA, CPA, CMA, or equivalent is preferred.</li><li>MBA or relevant postgraduate qualification is an advantage.</li></ul><p>Experience</p><ul><li>Minimum 10 years of progressive experience in finance and operations, including substantial experience in a senior leadership position.</li><li>Demonstrated experience leading finance functions and overseeing diverse operational services within a complex organisation.</li><li>Strong expertise in financial strategy, budgeting, reporting, governance, risk management, and operational improvement.</li><li>Proven ability to lead multidisciplinary teams and deliver measurable organisational outcomes.</li><li>Experience with ERP systems, financial reporting platforms, and business process improvement.</li><li>Experience within higher education, healthcare, or other regulated sectors is desirable</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The role requires comprehensive deep knowledge across all finance functions including building external relationships with bankers, traders, industry specialists and investors. The candidate will be required to work closely with executive management and the board to drive optimal financial decisions, debt management, business, and funding plans. Primary role to analyze financial data, identifying investment opportunities, and provide strategic guidance to support the organization's financial goals, play a crucial role in optimize the organization's cash flow, manage financial risks, and maximize investment returns. Additionally, the role will lead the development and execution of the organization s insurance strategy, ensuring adequate risk coverage, efficient policy management, and protection of the company s assets, people, and operations. ACCOUNTABILITIES AND RESPONSIBILITIES 1.Main duties include: Lead the development and implementation of financial, debt management, insurance, and investment strategies, processes, and controls to achieve business objectives. Exercise effective and transparent governance of treasury and insurance functions, including ERP integration and H2H banking connectivity. Collaborate with legal, procurement, business development, asset management, operations, and risk teams to provide strategic guidance on funding, investments, risk transfer, and insurance. Seek alignment and approvals from Executive Management on key financial and insurance decisions impacting long-term business growth and protection. Develop and manage strong relationships with banks, insurers, reinsurers, brokers, government bodies, and shareholders to ensure the organization s financial and insurance interests are well served. Technical: Identify various funding sources and optimal structures to maintain access to liquidity including SEF, CF, WC etc Lead the development and implement treasury strategies and policies to optimize cash flow and liquidity management. Lead and develop risk management policies to mitigate various risks inherent within the mining industry. Lead with support of business development team originating and negotiating marketing agreements with international traders. Ability to evaluate creditworthiness of potential partners and counterparts that play significant role in the business including contractors, agents, JVs, etc Monitor and analyze financial market conditions, commodity prices, interest rates, and currency fluctuations to identify potential risks and opportunities. Evaluate and recommend appropriate investment strategies to maximize returns while maintaining acceptable risk levels. Monitor and manage the organization's debt and interest rate exposure, including refinancing and debt restructuring. Conduct financial risk assessments and develop risk mitigation strategies. Monitor and ensure compliance with applicable laws, regulations, and accounting standards related to treasury activities. Provide expert advice and guidance on treasury-related matters to senior management and other departments within the organization. Collaborate with senior management to develop and execute financial strategies that align with the organization's goals and objectives. Monitor and analyze financial performance indicators, such as profitability, cash flow, and return on investment, to identify areas for improvement and develop action plans. Provide strategic financial advice and guidance to senior management, board of directors, and stakeholders on key financial decisions and initiatives. Collaborate with cross-functional teams, including business development, budget, operations, legal, and compliance, to ensure financial strategies and decisions are aligned with organizational objectives and regulatory requirements. Build and maintain relationships with external stakeholders, such as financial institutions, investors, and industry experts, to leverage opportunities and facilitate financial transactions. Prepare timely and accurate treasury reports for management and external stakeholders. Lead and study IPO initiatives in group level or subsidies. Insurance Management Develop and implement the company s insurance strategy, ensuring alignment with OQ group policy, risk appetite, regulatory requirements, and operational needs. Lead periodic review of insurance policies to ensure adequate and cost-effective coverage for all business units and assets. Manage all corporate insurance programs, Lead annual insurance renewals, negotiations, and tendering processes with insurers and brokers. Ensure proper evaluation of asset valuations, risk exposures, and operational hazards to determine accurate insurance requirements. Manage the end-to-end process of insurance claims from incident reporting to settlement. Coordinate with internal departments, insurers, adjusters, and legal representatives to expedite claim resolution and protect company interests. Conduct risk assessments and ensure insurance coverage reflects current and future risks, including CAPEX projects and operational expansions.&nbsp;</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum Qualifications: BSc in Finance or Accounts (required). MCOM in Finance or Banking (required). MBA is optional. CFA (is a plus minimum Level 3/ passed Level 2).</p><p>Minimum Experience: 10 years with 5 years relevant experience in a similar role a Bank or a corporate treasury covering variety of sectors including commodities. Wide coverage of investment/wholesale banking experience is a must. Experience and track record of having been actively involved in several structured finance including export element transactions including end to end process of the transaction. Experience in having been involved in structuring including but not limited to CF, WC, EBL, RCF, etc. Experience in having managed a project finance facility from start of construction to completion including completion of key milestones such as LRTs. Demonstrate an understanding of local and regional markets and key players. Proven track record in treasury, investments, risk, procurement coordination, and insurance portfolios.</p><p>Skills and Competencies</p><ul><li>Generic Skills: Communication skills, Computer literacy (ERP), Microsoft tools (Excel, PowerPoint, Visio, Word).</li><li>Job Specific Skills: Numerical Abilities, Organisational skills, Teamwork, Customer orientation, Detail-orientation, Initiation, Conceptual Thinking.</li><li>Behavioural Competencies: People Centricity, Integrity, Agility, Collaboration.</li></ul><p></p></section>

<p><h4>Description</h4> <p>The opportunity</p> <p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. The platform is a greenfield central securities depository being built to go-live in 2027.</p> <p>We are hiring an Operations Lead to design the operational function from a blank sheet in Build, and then operate it in Run. Issuers, primary dealers, custodians, settlement banks, and investors will depend on this platform to do what it says it will do, on time, every time, without exception. The Operations Lead is the person accountable for making that happen day after day once the platform is live.</p> <p>Scope is all operational activity except controls. Reconciliations, regulatory reporting, client money compliance, and data governance sit with the Head of Operations Control. Everything else operational sits here.</p> <h4>What the role covers</h4> <ul> <li>Designing the operational function from a blank sheet: team structure, capability profile, operating procedures, runbooks, calendars, cut-offs, and escalation paths</li> <li>Owning the operational execution of settlement: trade input, matching, instruction processing, cash and securities movement, settlement finality, and exception management</li> <li>Owning the operational execution of registry maintenance: account opening, amendments, position management, and holding statements</li> <li>Owning end-to-end operational responsibility for asset servicing and corporate actions: notification, election capture, processing, distribution, and reconciliation back to issuers and participants</li> <li>Designing and operating the participant onboarding process; owning day-to-day participant services including enquiry handling, instruction support, and issue resolution</li> <li>Owning first-line operational risk identification, recording, mitigation, and escalation; operating the operational incident management process</li> <li>Owning operational relationships with custodians, settlement banks, the exchange, SWIFT, and paying agents</li> <li>Owning operational readiness for go-live: trained team, tested procedures, signed-off runbooks, and completed dress rehearsals</li> <li>Line managing the Operations Analyst, Corporate Actions Specialist, and the wider Operations team as it builds</li> </ul> <h4>Requirements</h4> <p>Who we are looking for</p> <ul> <li>At least 10 years in securities operations, custody operations, settlement operations, or financial market infrastructure operations. Direct, demonstrable experience operating securities settlement and registry processes at scale: this is non-negotiable.</li> <li>Direct, hands-on experience of corporate actions operations across a range of event types.</li> <li>Demonstrated experience designing or significantly redesigning an operational function, including procedures, runbooks, team structure, and training, rather than only operating one inherited from elsewhere.</li> <li>Track record of operating under regulatory expectations for an FMI or a securities-services business.</li> <li>Experience managing operational relationships with custodians, settlement banks, and exchange or CSD counterparties.</li> <li>Fluent in English.</li> <li>Direct experience in a CSD, ICSD, or custody bank is a strong advantage. So is experience operating SWIFT-based settlement messaging and familiarity with Islamic-finance instrument operations.</li> </ul> <h4>What this is</h4> <p>The operational function does not exist yet. The procedures have not been written, the runbooks have not been drafted, and the team has not been built. The person who takes this role will have done all of it. If you have the settlement and registry operations background to design this from first principles and the leadership to run it to a regulated FMI standard, this is worth a conversation.</p></p><p></p>

<p><h4>Description</h4> <p>The opportunity</p> <p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. The platform is a greenfield central securities depository being built to go-live in 2027.</p> <p>We are hiring an Operations Lead to design the operational function from a blank sheet in Build, and then operate it in Run. Issuers, primary dealers, custodians, settlement banks, and investors will depend on this platform to do what it says it will do, on time, every time, without exception. The Operations Lead is the person accountable for making that happen day after day once the platform is live.</p> <p>Scope is all operational activity except controls. Reconciliations, regulatory reporting, client money compliance, and data governance sit with the Head of Operations Control. Everything else operational sits here.</p> <h4>What the role covers</h4> <ul> <li>Designing the operational function from a blank sheet: team structure, capability profile, operating procedures, runbooks, calendars, cut-offs, and escalation paths</li> <li>Owning the operational execution of settlement: trade input, matching, instruction processing, cash and securities movement, settlement finality, and exception management</li> <li>Owning the operational execution of registry maintenance: account opening, amendments, position management, and holding statements</li> <li>Owning end-to-end operational responsibility for asset servicing and corporate actions: notification, election capture, processing, distribution, and reconciliation back to issuers and participants</li> <li>Designing and operating the participant onboarding process; owning day-to-day participant services including enquiry handling, instruction support, and issue resolution</li> <li>Owning first-line operational risk identification, recording, mitigation, and escalation; operating the operational incident management process</li> <li>Owning operational relationships with custodians, settlement banks, the exchange, SWIFT, and paying agents</li> <li>Owning operational readiness for go-live: trained team, tested procedures, signed-off runbooks, and completed dress rehearsals</li> <li>Line managing the Operations Analyst, Corporate Actions Specialist, and the wider Operations team as it builds</li> </ul> <h4>Requirements</h4> <p>Who we are looking for</p> <ul> <li>At least 10 years in securities operations, custody operations, settlement operations, or financial market infrastructure operations. Direct, demonstrable experience operating securities settlement and registry processes at scale: this is non-negotiable.</li> <li>Direct, hands-on experience of corporate actions operations across a range of event types.</li> <li>Demonstrated experience designing or significantly redesigning an operational function, including procedures, runbooks, team structure, and training, rather than only operating one inherited from elsewhere.</li> <li>Track record of operating under regulatory expectations for an FMI or a securities-services business.</li> <li>Experience managing operational relationships with custodians, settlement banks, and exchange or CSD counterparties.</li> <li>Fluent in English.</li> <li>Direct experience in a CSD, ICSD, or custody bank is a strong advantage. So is experience operating SWIFT-based settlement messaging and familiarity with Islamic-finance instrument operations.</li> </ul> <h4>What this is</h4> <p>The operational function does not exist yet. The procedures have not been written, the runbooks have not been drafted, and the team has not been built. The person who takes this role will have done all of it. If you have the settlement and registry operations background to design this from first principles and the leadership to run it to a regulated FMI standard, this is worth a conversation.</p></p><p></p>

<p><h4>Job purpose</h4> <p>Act as a subject matter expert (SME) in market intelligence & analytics under the Vice President Corporate Strategy, providing advanced analytical expertise and authoritative market perspectives to support strategic and commercial decision-making. The role is responsible for conducting in-depth analysis of market trends, competitors, customers, and the broader energy sector, while developing and maintaining high-quality market intelligence standards. It involves delivering data-driven insights and forward-looking market views, supporting both long- and short-term planning across corporate functions, and identifying, sourcing, and analyzing internal and external data to generate actionable intelligence. Through robust analytics and expert interpretation of market dynamics, the role contributes to optimizing OQ's portfolio value and strengthening its competitive positioning from a market perspective.</p> <p>The position will act in accordance with the group's mission, vision, values & strategies, as well as policies, guidelines, and standards, supported by an IT technology platform, HSE standards, Omani government and other legal justifications, and best international practices in consonance with national objectives.</p> <h4>Main accountabilities</h4> <ul> <li>Perform detailed, structured analyses of market trends impacting OQ, including customer behavior, competitor dynamics, macroeconomic factors, geopolitical developments, and regulatory environments.</li> <li>Translate complex market data into clear, actionable insights and recommendations to support decision-making across OQ SAOC and its subsidiaries.</li> <li>Develop and maintain an expert view of markets and products, including price outlooks, supply-demand dynamics, and future prospects, contributing to forecasting assumptions.</li> <li>Continuously monitor market movements and provide timely analytical inputs to planning and marketing teams to support annual planning cycles and short-term value capture opportunities.</li> <li>Conduct in-depth portfolio performance analysis across multiple dimensions (products, geographies, customer segments, value chains) to identify optimization opportunities.</li> <li>Provide expert input into business feasibility studies, evaluating market attractiveness, risks, and commercial viability.</li> <li>Collaborate closely with internal stakeholders to understand business needs, share insights, and promote the effective use of market intelligence in decision-making.</li> <li>Identify, evaluate, and integrate relevant external data sources to enhance analytical capabilities and ensure comprehensive market coverage.</li> <li>Contribute to the development, enhancement, and maintenance of systems and tools for capturing and analyzing internal market data.</li> <li>Support the development and application of price benchmarking methodologies across subsidiaries to enhance competitiveness and transparency.</li> <li>Analyze pricing structures, including shadow margins, and provide data-driven insights to support strategic pricing decisions.</li> <li>Act as a trusted advisor on market intelligence matters, providing expert guidance and thought leadership in the interpretation of market data and trends.</li> </ul> <h4>Key interactions</h4> <p><strong>Internal:</strong> ELT, Portfolio Management, Finance, Growth, Procurement, Commercial Teams in the subsidiaries.<br> <strong>External:</strong> Contractors, Vendors & Suppliers</p> <h4>Notable working conditions</h4> <p>Office environment, intensive computer screen use, sporadic visits to operation site.</p> <h4>Education requirements</h4> <p>A minimum of a bachelor's degree in finance, economics or equivalent.</p> <h4>Language</h4> <p>Bilingual: Arabic and English.</p> <h4>Background and experience</h4> <p><strong>Competencies and skills</strong></p> <ul> <li>A minimum of 10-12 years of relevant experience.</li> <li>Proven experience in market analysis of the energy sector.</li> <li>Experience in developing business / investment case from concept covering feasibility studies.</li> <li>Experience of working with various industry consultants for the energy sector.</li> </ul> <p><strong>Soft skills:</strong></p> <ul> <li>People leadership skills.</li> <li>Ability to interact and collaborate with leaders across the organization.</li> <li>Strong analytical skills.</li> <li>Ability to interpret numbers and link with the underlying business.</li> <li>Strategic thinking.</li> </ul> <p><strong>Technical skills:</strong></p> <ul> <li>Computer literacy including MS Office.</li> <li>Market intelligence tools and methods for the energy sector.</li> <li>Market and commercial mindset.</li> <li>Industry and macro-economic trend analysis.</li> <li>Ability to synthesize data into actionable business insights.</li> <li>Stakeholder reporting and executive presentations.</li> </ul></p><p></p>

<p>A Business Relationship Officer in an insurance company serves as the organization's ambassador, fostering strong relationships with government entities, regulators, industry stakeholders, and key market participants. The role focuses on building trust, enhancing the company's reputation, facilitating effective communication, and proactively resolving issues to support business objectives. The Business Relationship Officer acts as the Company's official liaison and communication focal point for external stakeholders, ensuring that all communications with government entities, regulators, industry bodies, and strategic partners are effectively coordinated, professionally managed, and aligned with the Company's objectives, regulatory obligations, and corporate standards.</p><p><strong>Duties &amp; Responsibilities</strong></p><p><strong>Government &amp; Regulatory Relations</strong></p><ul><li>Develop and maintain strong professional relationships with government authorities, regulatory agencies, and relevant public sector organizations.</li><li>Serve as the primary liaison between the Company and regulatory bodies on operational and business related matters.</li><li>Facilitate timely communication and follow up on regulatory requirements, approvals, submissions, and correspondence.</li><li>Monitor regulatory developments and keep management informed of potential implications and opportunities.</li><li>Coordinate meetings, discussions and engagement initiatives with government and regulatory stakeholders.</li><li>Support compliance with applicable laws, regulations, and industry requirements through effective stakeholder engagement.</li></ul><p><strong>Stakeholder &amp; Market Representation</strong></p><ul><li>Represent the Company professionally at industry events, conferences, meetings, seminars, and networking forums.</li><li>Promote and enhance the Company's reputation, credibility, and brand image within the insurance market.</li><li>Establish and maintain productive relationships with key business partners, brokers, banks, corporate clients, and industry associations.</li><li>Act as a trusted point of contact for external stakeholders, ensuring positive and constructive engagement.</li><li>Identify opportunities to strengthen partnerships and create mutually beneficial collaborations.</li></ul><p><strong>Relationship Management &amp; Communication</strong></p><ul><li>Build and sustain strong rapport with internal and external stakeholders through regular engagement and communication.</li><li>Ensure effective coordination between business units and external parties to facilitate smooth operations.</li><li>Maintain open communication channels to address stakeholder inquiries, concerns, and requests in a timely and professional manner.</li><li>Foster a culture of collaboration and partnership that supports long-term business relationships.</li><li>Prepare professional correspondence, reports, presentations, and stakeholder communication materials.</li><li>Serve as the designated focal point for all official communications between the Company and external stakeholders, including government authorities, regulators, industry associations, strategic partners, and other key institutions.</li><li>Review, coordinate, and facilitate all outgoing corporate communications intended for external stakeholders to ensure consistency, professionalism, accuracy, and alignment with Company objectives and regulatory requirements.</li><li>Coordinate with relevant departments and management to obtain necessary inputs, approvals, and responses before the issuance of official external communications.</li><li>Maintain records of key communications, correspondence, and stakeholder interactions to ensure proper follow-up, accountability, and institutional knowledge.</li><li>Ensure that all external communications reflect the Company's values, strategic priorities, and professional image while supporting strong stakeholder relationships.</li></ul><p><strong>Issue Resolution &amp; Stakeholder Support</strong></p><ul><li>Proactively identify and manage stakeholder concerns and relationship-related matters.</li><li>Coordinate with relevant internal departments to facilitate prompt and effective resolution of issues.</li><li>Follow up on outstanding matters to ensure satisfactory closure and strengthen stakeholder confidence.</li><li>Act as a facilitator and problem-solver to support business continuity and positive stakeholder experiences.</li><li>Escalate critical matters to management when necessary, along with appropriate recommendations.</li><li>Coordinate, schedule, and facilitate meetings within company and government authorities, regulatory bodies, industry associations, business partners, and other key stakeholders on behalf of the Company.</li><li>Prepare meeting agendas, briefing notes, and supporting documentation to ensure effective and productive discussions.</li><li>Attend meetings as the Company's representative and record accurate minutes of meetings (MoM), capturing key discussions, decisions, commitments, and action items.</li><li>Distribute meeting minutes to relevant stakeholders in a timely manner and maintain an organized repository of records and correspondence.</li><li>Monitor, track, and follow up on action items arising from meetings to ensure timely completion and effective closure.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Business Administration, Public Relations, Communications, Insurance, Law, Marketing, or a related discipline.</li><li>Professional certifications in stakeholder management, public relations, or insurance are an advantage.</li><li>2-4 years of experience in administration, office coordination, or customer service, preferably within insurance or financial services.</li><li>Proficiency in MS Office applications and administrative / record-management systems.</li><li>Knowledge of insurance products and processes is an advantage.</li></ul><p><strong>Competencies</strong></p><ul><li>Organization &amp; Time Management</li><li>Coordination &amp; Multitasking</li><li>Communication &amp; Interpersonal Skills</li><li>Attention to Detail &amp; Accuracy</li><li>Customer Focus</li><li>Teamwork &amp; Collaboration</li><li>Compliance &amp; Risk Awareness</li><li>Problem-Solving</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To support the design, measurement, enhancement, and optimization of customer experiences across the Bank s digital channels and platforms. The role is responsible for ensuring that digital customer journeys are seamless, intuitive, and customer-centric while supporting digital adoption, omnichannel integration, customer engagement, and continuous improvement initiatives aligned with the Bank s Customer Experience Strategy and Digital Transformation roadmap.</p><p><strong>2. Duties and Responsibilities</strong></p><p><strong>Strategic:</strong></p><ul><li>Support the implementation of the Bank s Digital Customer Experience Strategy and Digital Transformation initiatives.</li><li>Contribute to the development of customer-centric digital experiences across all customer-facing digital channels.</li><li>Support the identification of opportunities to improve digital customer engagement, usability, accessibility, and adoption.</li><li>Participate in digital customer journey mapping and experience design initiatives.</li><li>Benchmark digital customer experience practices against leading banks and industry best practices.</li><li>Support the implementation of omnichannel customer experience initiatives to ensure consistency across customer touchpoints.</li></ul><p><strong>Operational:</strong></p><ul><li>Monitor customer experience across digital channels including websites, customer portals, mobile applications, self-service platforms, CRM channels, and emerging digital solutions.</li><li>Analyze customer behavior, customer interactions, and usage patterns across digital channels to identify improvement opportunities.</li><li>Track and monitor digital customer experience KPIs including digital adoption, portal utilization, customer satisfaction, digital service performance, customer effort, abandonment rates, and channel migration metrics.</li><li>Conduct digital experience assessments and identify friction points affecting customer engagement and satisfaction.</li><li>Collaborate with Information Technology, Digital Transformation, Operations, and business units to recommend and implement customer-centric digital improvements.</li><li>Support testing and validation of digital platforms, customer portals, mobile applications, and customer-facing solutions from a customer experience perspective.</li><li>Participate in User Acceptance Testing (UAT) and customer experience reviews for new digital products, enhancements, and technology initiatives.</li><li>Monitor customer feedback related to digital channels and coordinate with Voice of Customer and Customer Journey teams to identify opportunities for improvement.</li><li>Support implementation of CRM, customer engagement, and omnichannel communication initiatives.</li><li>Assist in developing digital experience dashboards, scorecards, reports, and presentations for management review.</li><li>Track progress of digital customer experience improvement initiatives and report outcomes against agreed targets.</li><li>Support the implementation of accessibility, usability, and customer-centric design standards across digital platforms.</li><li>Contribute to the achievement of customer experience objectives related to digital adoption, customer satisfaction, and service excellence.</li><li>Perform any other relevant task assigned from time to time by the Head of Customer Experience.</li></ul><p><strong>People:</strong></p><ul><li>Promote digital-first and customer-centric thinking across the organization.</li><li>Support awareness initiatives aimed at increasing digital adoption and customer engagement.</li><li>Contribute to knowledge sharing and dissemination of digital customer experience best practices.</li><li>Support customer experience capability-building initiatives related to digital channels and customer engagement.</li></ul><p><strong>KEY INTERACTIONS</strong></p><p><strong>1. Internal</strong></p><ul><li>Head of Customer Experience</li><li>Manager Customer Experience</li><li>Center Specialist</li><li>Voice of Customer Specialist</li><li>Customer Journey</li><li>Digital Transformation Department</li><li>Information Technology Department</li><li>Operations Department</li><li>Business Units</li><li>Product Development Teams</li><li>Marketing &amp; Corporate Communications</li><li>Contact Center Team</li><li>Customer Complaints Team</li><li>Branch Network</li><li>Human Capital (for awareness and capability-building initiatives)</li><li>As per operational activities</li></ul><p><strong>2. External</strong></p><ul><li>Technology Vendors</li><li>Digital Solution Providers</li><li>CRM Providers</li><li>Customer Experience Consultants</li><li>Research and Survey Providers</li><li>Customers</li><li>Service Providers</li><li>As part of operational activities</li></ul><p><strong>3. Level of external interaction</strong></p><p>This position requires a High level of external interaction</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>MINIMUM EDUCATION, QUALIFICATIONS &amp; SKILLS</strong></p><p><strong>Education:</strong></p><p>Bachelor s Degree in Business Administration, Information Systems, Digital Business, Marketing, Customer Experience, Computer Science, Banking, or related discipline.</p><p><strong>Experience:</strong></p><p>4 6 years of relevant experience in digital customer experience, digital channels management, customer engagement, CRM, digital transformation, customer journey management, UX/UI, or related fields.</p><p><strong>Special Skills &amp; Knowledge:</strong></p><ul><li>Strong understanding of Digital Customer Experience principles and best practices.</li><li>Knowledge of digital customer journeys, omnichannel customer engagement, and customer-centric design.</li><li>Familiarity with CRM platforms, customer portals, mobile applications, and digital service platforms.</li><li>Experience in customer analytics, digital adoption measurement, and customer behavior analysis.</li><li>Understanding of UX/UI concepts and usability assessment methodologies.</li><li>Knowledge of customer experience metrics including NPS, CSAT, CES, digital adoption, and customer engagement indicators.</li><li>Proficiency in Microsoft Office applications, Power BI, and reporting tools.</li><li>Strong analytical, problem-solving, and stakeholder management skills.</li><li>Excellent communication and presentation skills.</li></ul><p><strong>Business Understanding:</strong></p><p>This position requires a low-medium level of business understanding</p><p><strong>ADDITIONAL QUALIFICATION /CERTIFICATION REQUIRED</strong></p><p>Professional certifications in Customer Experience, Digital Experience, UX/UI, Customer Journey Management, Digital Transformation, CRM, or related disciplines are preferred.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>JOB CONTENT</strong> </p> <p>To support the design, analysis, optimization, and continuous improvement of end-to-end customer journeys across all customer segments and touchpoints. The role is responsible for identifying customer pain points, mapping customer interactions, improving service experiences, and driving customer-centric process enhancements that contribute to increased customer satisfaction, operational efficiency, and digital adoption</p> <p> </p> <p> <strong>2. Duties and Responsibilities</strong> </p> <p>Strategic:</p> <ol> <li>Support the implementation of the Bank s customer journey management framework and customer experience strategy.</li> <li>Participate in customer journey mapping initiatives across all customer segments, products, and services.</li> <li>Support the identification of strategic customer pain points and opportunities for journey enhancement.</li> <li>Contribute to customer-centric transformation initiatives aimed at improving customer satisfaction and operational efficiency.</li> <li>Benchmark customer journey management practices against industry best practices and leading financial institutions.</li> </ol> <p>Operational:</p> <ol> <li>Develop and maintain end-to-end customer journey maps covering customer interactions across physical, digital, and assisted channels.</li> <li>Analyze customer journeys to identify bottlenecks, service gaps, process inefficiencies, and customer effort drivers.</li> <li>Conduct customer journey workshops with business units and stakeholders to understand customer needs and expectations.</li> <li>Monitor journey performance metrics including turnaround times, customer effort scores, digital adoption rates, and customer satisfaction indicators.</li> <li>Work closely with Voice of Customer, Digital Experience, Contact Center, and Customer Complaints teams to identify opportunities for journey improvements.</li> <li>Support redesign initiatives aimed at simplifying customer processes and improving service delivery.</li> <li>Track and monitor implementation of customer journey improvement initiatives across business units.</li> <li>Prepare journey analytics reports, dashboards, presentations, and recommendations for management review.</li> <li>Support customer experience maturity assessments and journey governance activities.</li> <li>Collaborate with Digital Transformation and IT teams to ensure customer-centric design principles are embedded in digital solutions and platforms.</li> <li>Support process improvement initiatives that contribute to reducing turnaround times, improving service quality, and enhancing customer satisfaction.</li> <li>Maintain customer journey repositories, documentation, standards, and templates.</li> <li>Perform any other relevant task assigned from time to time by the Head of Customer Experience.</li> </ol> <p>People:</p> <ol> <li>Promote customer-centric thinking and journey-based decision-making across the organization.</li> <li>Support customer journey awareness and capability-building initiatives.</li> <li>Contribute to knowledge sharing and dissemination of customer journey best practices.</li> </ol> <p> </p> <p> <strong>KEY INTERACTIONS</strong> </p> <p> </p> <p>1. Internal</p> <p> </p> <p> Head of Customer Experience</p> <p> </p> <p> Manager Customer Experience Center</p> <p> </p> <p> Specialist Voice of Customer</p> <p> </p> <p> Specialist Digital Experience</p> <p> </p> <p> Contact Center Team</p> <p> </p> <p> Customer Complaints Team</p> <p> </p> <p> Digital Transformation</p> <p> </p> <p> Information Technology</p> <p> </p> <p> Operations</p> <p> </p> <p> Product Development Teams</p> <p> </p> <p> All Business Units and Branches</p> <p> </p> <p> Human Capital (for CX initiatives)</p> <p> </p> <p> As per operational activities</p> <p> </p> <p>2. External</p> <p> </p> <p> Customers</p> <p> </p> <p> Customer Experience Consultants</p> <p> </p> <p> Research and Survey Providers</p> <p> </p> <p> Technology Vendors</p> <p> </p> <p> Service Design Partners</p> <p> </p> <p> As part of operational activities</p> <p> </p> <p>3. Level of external interaction</p> <p> </p> <p> This position requires a medium level of external interaction</p> <p> </p> <p> <strong>MINIMUM EDUCATION, QUALIFICATIONS &amp; SKILLS</strong> </p> <p> </p> <p>Education:</p> <p> </p> <p>Bachelor's Degree in Business Administration, Customer Experience, Marketing, Industrial Engineering, Service Design, Banking, or related discipline.</p> <p> </p> <p>Experience:</p> <p> </p> <p>4 6 years of relevant experience in customer experience, customer journey management, process improvement, service design, business analysis, operations excellence, or related fields.</p> <p> </p> <p> <strong>Special Skills &amp; Knowledge:</strong> </p> <p> </p> <p> Knowledge of Customer Journey Mapping methodologies and tools.</p> <p> </p> <p> Understanding of Customer Experience principles and best practices.</p> <p> </p> <p> Experience in process mapping, service design, and customer-centric transformation initiatives.</p> <p> </p> <p> Strong analytical and problem-solving skills.</p> <p> </p> <p> Knowledge of customer research and customer behavior analysis techniques.</p> <p> </p> <p> Experience with customer experience metrics including NPS, CSAT, CES, and customer effort measures.</p> <p> </p> <p> Strong facilitation, presentation, and stakeholder management skills.</p> <p> </p> <p> Proficiency in Microsoft Office applications and reporting tools such as Power BI.</p> <p> </p> <p>Business Understanding:</p> <p> </p> <p> This position requires a medium level of business understanding</p> <p> </p> <p> <strong>ADDITIONAL QUALIFICATION /CERTIFICATION REQUIRED</strong> </p> <p> </p> <p>Professional certifications in Customer Experience, Service Design, Business Process Management, Lean Six Sigma, or related disciplines are preferred.</p> <p> </p> <p>HEALTH, SAFETY AND ENVIRONMENT</p> <p> </p> <p> This position follows all the HSE procedures as set by the company</p> <p> </p> <p>KEY COMPETENCIES</p> <p> Customer Centricity</p> <p> </p> <p> Analytical Thinking</p> <p> </p> <p> Process Improvement</p> <p> </p> <p> Problem Solving</p> <p> </p> <p> Stakeholder Management</p> <p> </p> <p> Communication Skills</p> <p> </p> <p> Innovation</p> <p> </p> <p> Collaboration</p> <p> </p> <p> Continuous Improvement</p> <p> </p> <p> Results Orientation</p> <p> </p> <p>WORK ENVIRONMENT</p> <p> </p> <p> This position enjoys working in a comfortable airconditioned office</p></div></section>

<p>JOB DESCRIPTION\nThis document is classified as \"Confidential\" information, Please share this information on a \"Need-to-Know\" basis.\nPOSITION DESCRIPTION: Position Title:\nSr Specialist Planning & Strategy Reports to:\nHead of Commercial Department:\nCommercial Location:\nMuscat\nJOB PURPOSE:\nManage and direct the identification of OTTCO internal and external strategic issues and opportunities to develop and achieve Group's short and long-term growth and profitability targets, through; (1) Oversees Strategy development and implementation process, including the analysis of its internal financial information, as well as, the external economic conditions, (2) Formalizes the Business Corporate Strategies for OTTCO Group, and (3) Oversees the Strategic Planning end-to-end cycle; in order to advise key stakeholders on strategies and measures to improve performance and works closely with finance in the business planning cycle.\nThe position will act in accordance with the Group's Mission, Vision, Values & Strategies, as well as, policies, guidelines and international standards, supported by an IT Technology platform, HSE standards, Omani's government & other legal justifications, and best international practices in consonance with national objectives.\nREPORTING STRUCTURE: Number of Staff Supervised Direct Reports:\n0 Total:\n0\nKEY RESPONSIBILITIES:\nMain tasks and responsibilities\n-\nBuilding and networking with Assets and Functions and importance of having healthy connection with Key internal stakeholders.\n-\nManagement of interfaces between Strategy and Assets Establish the short and long-term Strategy for OTTCO and translate it into business plans with objectives for further measurement of success and support the achievement of the OTTCO's strategic objectives\n-\nCapture relevant input required for the Financial Planning Models including scenario planning.\n-\nDevelop the annual business plan for the achievement of the OTTCO's vision\n-\nSupport the development of Business strategies and plans to maximize value for OTTCO\nJOB DESCRIPTION\nThis document is classified as \"Confidential\" information, Please share this information on a \"Need-to-Know\" basis.\n-\nManage \/ execute the complex analysis of external economic conditions and assess (business & financial) impact on OTTCO operations (e.g., inflation, interest rates, exchange rates, etc.) to adjust business plans and ensure OTTCO stays current with and ahead of the market and competition\n-\nManage the development of integrated financial models & forecasting to analyze data, project and evaluate the potential returns and risks for capital expenditure investment and any other special projects \/ initiatives with material financial impact, and formulate recommendations for decisions. The financial models must include:\n-\nRelevant areas for an Energy company vertically integrated corporate Energy sector (Upstream, downstream, chemical, commercial, Alternative Energies)\n-\nAccurate \/ updated complex financial models to evaluate OTTCO financial plans\n-\nIdentify opportunities for improving the value delivery of Strategy & Planning through innovation and use of technology (digitization)\n-\nManage the creation and implementing consolidated strategic planning processes at OTTCO by designing strategic plans, providing improvement & recommendations and aligning with finance on the financial plans.\n-\nManage the gathering of critical information that includes the description and analysis of the environment, financial requirements, people requirements and marketing plan (if applicable), to determine the future strategy for growth, financial needs, and ways to attract investors and lenders.\n-\nIncorporate strategies, tactics in the business plans, to provide results to the forefront.\n-\nWork closely with finance control team and other cross functional teams to produce suite of documents, including annual business plan, forecast, budget commentary, reforecasts, key business lines and corporate KPIs.\n-\nProvide insights associated with key variance \/ trends arising from reports, forecasts and plans\n-\nWorks effectively with managers in areas of responsibility to ensure that department objectives, performance metrics, quality measures, and budget targets are achieved\nQUALIFICATIONS, EXPERIENCE, & SKILLS:\nBachelor's degree in Finance, Economics, Business Administration or equivalent.\n-\n6-8 years of relevant experience\n-\nStrategic Financial Planning & Strategy development & implementation background and experience.\n-\nRelevant experience managing a similar senior role in a corporate environment for the Energy sector\n-\nStrong experience developing financial model forecasting,\n-\nStrong experience developing complex financial models to evaluate financial plans\n-\nStrategist background.\nSoft\n-\nLeadership and people management skills\n-\nDemonstrated strategic orientation\n-\nAdvanced business and financial analytical skills\n-\nAbility to influence internal and external stakeholders\n-\nDemonstrated leadership to develop high performing teams\n-\nCapable of inspiring and leading change\nJOB DESCRIPTION\nThis document is classified as \"Confidential\" information, Please share this information on a \"Need-to-Know\" basis.\n- Strong analytical and communication skills, including verbal and written skills\n- Highly organized and ability to work independently and manage teams\n- Experience and ability to lead a team\n- Critical thinking and problem-solving skills\n- Detail oriented and self-motivated\nTechnical:\n-\nStrong computer skills, including proficiency in Microsoft Word, Excel and PowerPoint\n- Ability to handle and clearly communicate complex financial information\n- Ability to conduct financial and business negotiation<\/p><p><\/p>

<p>JOB DESCRIPTION\nThis document is classified as \"Confidential\" information, Please share this information on a \"Need-to-Know\" basis.\nPOSITION DESCRIPTION: Position Title:\nSr Specialist Planning & Strategy Reports to:\nHead of Commercial Department:\nCommercial Location:\nMuscat\nJOB PURPOSE:\nManage and direct the identification of OTTCO internal and external strategic issues and opportunities to develop and achieve Group's short and long-term growth and profitability targets, through; (1) Oversees Strategy development and implementation process, including the analysis of its internal financial information, as well as, the external economic conditions, (2) Formalizes the Business Corporate Strategies for OTTCO Group, and (3) Oversees the Strategic Planning end-to-end cycle; in order to advise key stakeholders on strategies and measures to improve performance and works closely with finance in the business planning cycle.\nThe position will act in accordance with the Group's Mission, Vision, Values & Strategies, as well as, policies, guidelines and international standards, supported by an IT Technology platform, HSE standards, Omani's government & other legal justifications, and best international practices in consonance with national objectives.\nREPORTING STRUCTURE: Number of Staff Supervised Direct Reports:\n0 Total:\n0\nKEY RESPONSIBILITIES:\nMain tasks and responsibilities\n-\nBuilding and networking with Assets and Functions and importance of having healthy connection with Key internal stakeholders.\n-\nManagement of interfaces between Strategy and Assets Establish the short and long-term Strategy for OTTCO and translate it into business plans with objectives for further measurement of success and support the achievement of the OTTCO's strategic objectives\n-\nCapture relevant input required for the Financial Planning Models including scenario planning.\n-\nDevelop the annual business plan for the achievement of the OTTCO's vision\n-\nSupport the development of Business strategies and plans to maximize value for OTTCO\nJOB DESCRIPTION\nThis document is classified as \"Confidential\" information, Please share this information on a \"Need-to-Know\" basis.\n-\nManage \/ execute the complex analysis of external economic conditions and assess (business & financial) impact on OTTCO operations (e.g., inflation, interest rates, exchange rates, etc.) to adjust business plans and ensure OTTCO stays current with and ahead of the market and competition\n-\nManage the development of integrated financial models & forecasting to analyze data, project and evaluate the potential returns and risks for capital expenditure investment and any other special projects \/ initiatives with material financial impact, and formulate recommendations for decisions. The financial models must include:\n-\nRelevant areas for an Energy company vertically integrated corporate Energy sector (Upstream, downstream, chemical, commercial, Alternative Energies)\n-\nAccurate \/ updated complex financial models to evaluate OTTCO financial plans\n-\nIdentify opportunities for improving the value delivery of Strategy & Planning through innovation and use of technology (digitization)\n-\nManage the creation and implementing consolidated strategic planning processes at OTTCO by designing strategic plans, providing improvement & recommendations and aligning with finance on the financial plans.\n-\nManage the gathering of critical information that includes the description and analysis of the environment, financial requirements, people requirements and marketing plan (if applicable), to determine the future strategy for growth, financial needs, and ways to attract investors and lenders.\n-\nIncorporate strategies, tactics in the business plans, to provide results to the forefront.\n-\nWork closely with finance control team and other cross functional teams to produce suite of documents, including annual business plan, forecast, budget commentary, reforecasts, key business lines and corporate KPIs.\n-\nProvide insights associated with key variance \/ trends arising from reports, forecasts and plans\n-\nWorks effectively with managers in areas of responsibility to ensure that department objectives, performance metrics, quality measures, and budget targets are achieved\nQUALIFICATIONS, EXPERIENCE, & SKILLS:\nBachelor's degree in Finance, Economics, Business Administration or equivalent.\n-\n6-8 years of relevant experience\n-\nStrategic Financial Planning & Strategy development & implementation background and experience.\n-\nRelevant experience managing a similar senior role in a corporate environment for the Energy sector\n-\nStrong experience developing financial model forecasting,\n-\nStrong experience developing complex financial models to evaluate financial plans\n-\nStrategist background.\nSoft\n-\nLeadership and people management skills\n-\nDemonstrated strategic orientation\n-\nAdvanced business and financial analytical skills\n-\nAbility to influence internal and external stakeholders\n-\nDemonstrated leadership to develop high performing teams\n-\nCapable of inspiring and leading change\nJOB DESCRIPTION\nThis document is classified as \"Confidential\" information, Please share this information on a \"Need-to-Know\" basis.\n- Strong analytical and communication skills, including verbal and written skills\n- Highly organized and ability to work independently and manage teams\n- Experience and ability to lead a team\n- Critical thinking and problem-solving skills\n- Detail oriented and self-motivated\nTechnical:\n-\nStrong computer skills, including proficiency in Microsoft Word, Excel and PowerPoint\n- Ability to handle and clearly communicate complex financial information\n- Ability to conduct financial and business negotiation<\/p><p><\/p>