Radiographer Jobs in Oman
979 Jobs Found
<p><h4>Job identification</h4>
<p>33279</p>
<h4>Job category</h4>
<p>Clinicians</p>
<h4>Posting date</h4>
<p>06/30/2026 06:19 AM</p>
<h4>Apply before</h4>
<p>07/30/2026 06:19 AM</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>
<p><h4>Job identification</h4>
<p>34836</p>
<h4>Job category</h4>
<p>Paramedical</p>
<h4>Posting date</h4>
<p>07/08/2026 05:37 AM</p>
<h4>Apply before</h4>
<p>07/22/2026 05:36 AM</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>
<p><h4>Job identification</h4>
<p><strong>33348</strong></p>
<h4>Job category</h4>
<p>Paramedical</p>
<h4>Posting date</h4>
<p>04/30/2026 01:13 PM</p>
<h4>Locations</h4>
<p>North Alghubra Muscat OM</p>
<h4>Apply before</h4>
<p>06/30/2026 01:12 PM</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>
<p><h4>Job identification</h4>
<p>33379</p>
<h4>Job category</h4>
<p>Paramedical</p>
<h4>Posting date</h4>
<p>05/11/2026 12:00 PM</p>
<h4>Locations</h4>
<p>Al Ghobra Muscat OM</p>
<h4>Apply before</h4>
<p>09/30/2026 12:00 PM</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>
<p><h4>Job identification</h4>
<p>33379</p>
<h4>Job category</h4>
<p>Paramedical</p>
<h4>Posting date</h4>
<p>05/11/2026 12:00 PM</p>
<h4>Locations</h4>
<p>Al Ghobra Muscat OM</p>
<h4>Apply before</h4>
<p>09/30/2026 12:00 PM</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>
<p><h4>Job identification</h4>
<p><strong>33624</strong></p>
<h4>Job category</h4>
<p>Clinicians</p>
<h4>Posting date</h4>
<p>06/21/2026 09:48 AM</p>
<h4>Locations</h4>
<p>Al Ghobra Muscat OM</p>
<h4>Apply before</h4>
<p>08/31/2026 09:48 AM</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>
<p><h4>Job identification</h4>
<p><strong>33624</strong></p>
<h4>Job category</h4>
<p>Clinicians</p>
<h4>Posting date</h4>
<p>06/21/2026 09:48 AM</p>
<h4>Locations</h4>
<p>Al Ghobra Muscat OM</p>
<h4>Apply before</h4>
<p>08/31/2026 09:48 AM</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>
<p><h4>Job identification</h4>
<p>33623</p>
<h4>Job category</h4>
<p>Clinicians</p>
<h4>Posting date</h4>
<p>04/29/2026 05:34 AM</p>
<h4>Locations</h4>
<p>Al Ghobra Muscat OM</p>
<h4>Apply before</h4>
<p>05/31/2026 05:33 AM</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>
<p><h4>Job identification</h4>
<p><strong>33348</strong></p>
<h4>Job category</h4>
<p>Paramedical</p>
<h4>Posting date</h4>
<p>04/30/2026 01:13 PM</p>
<h4>Locations</h4>
<p>North Alghubra Muscat OM</p>
<h4>Apply before</h4>
<p>06/30/2026 01:12 PM</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>
<p><h4>Job identification</h4>
<p><strong>33978</strong></p>
<h4>Job category</h4>
<p><strong>Clinicians</strong></p>
<h4>Posting date</h4>
<p><strong>05/10/2026 03:35 PM</strong></p>
<h4>Locations</h4>
<p><strong>Al Khoud Tejary Street, Muscat, OM</strong></p>
<h4>Apply before</h4>
<p><strong>06/30/2026 03:34 PM</strong></p>
<h4>Job schedule</h4>
<p><strong>Full time</strong></p></p><p></p>
<p><h4>Job identification</h4>
<p><strong>33978</strong></p>
<h4>Job category</h4>
<p><strong>Clinicians</strong></p>
<h4>Posting date</h4>
<p><strong>05/10/2026 03:35 PM</strong></p>
<h4>Locations</h4>
<p><strong>Al Khoud Tejary Street, Muscat, OM</strong></p>
<h4>Apply before</h4>
<p><strong>06/30/2026 03:34 PM</strong></p>
<h4>Job schedule</h4>
<p><strong>Full time</strong></p></p><p></p>
<p><h4>Job identification</h4>
<p>33691</p>
<h4>Job category</h4>
<p>Enabling & support</p>
<h4>Posting date</h4>
<p>05/30/2026 11:12 AM</p>
<h4>Locations</h4>
<p>Al Ghobra Muscat OM</p>
<h4>Apply before</h4>
<p>08/31/2026 11:12 AM</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Technicien.ne Support Opérationnel & Administratif Systèmes de Navigation (H/F) F/H</p><br><br><p>CDI</p><br><br><p>Technicien</p><br><br><p>Temps complet</p><br><br><p>Au sein du CIPN (Centre d'Ingénierie Produits de Navigation), vous intégrerez une équipe jeune et dynamique en charge des développements de systèmes de navigation (centrales inertielles) pour l'aéronautique.<br>Votre mission consistera à assurer le support technique et administratif des activités de développement (conception, intégration, vérification) du produit, en garantissant la maîtrise de la configuration et de la traçabilité de nos matériels projet, ainsi que le suivi contractuel et administratif des prestations intellectuelles externes. L'enjeu sera de contribuer à l'obtention d'un produit conforme et performant, grâce à une gestion rigoureuse des données, des accès et des processus supports.<br>Vos missions :<br>• Gestion de configuration des unités de test sur nos différents projets :<br> - Tenue des fiches suiveuses<br> - Mise à jour de la base de données de suivi<br> - Établissement et suivi des dérogations<br>• Réalisation et suivi des commandes de matériels projets<br>• Suivi administratif et contractuel de la sous-traitance :<br> - Gestion des entrées et sorties des sous-traitants (fiches, dossiers administratifs, créations de badges)<br> - Demandes informatiques<br> - Vérification des couvertures de commandes<br> - Suivi des retards d'acceptation et alertes associées<br>• Administration des droits d'accès en support du data steward :<br> - Gestion des listes d'accès réseau<br> - Ouverture/fermeture des accès à nos outils métier (DOORS, Redmine, JIRA, Gitlab)<br>• Structuration et maintien à jour des tutoriels d'accueil métier et projet<br>• Support aux responsables de projet et responsables métier pour assurer la cohérence de la charge et des affectations ressources dans nos outils<br>Vous interviendrez sur un périmètre aéronautique au sens large, avec plusieurs lignes de produits en développement : aérocivil, aéromilitaire et aérospatial.</p><br><br><p>Sur chacune de vos activités, vous serez accompagné.e par une équipe soudée, et pourrez acquérir des bases solides en gestion de configuration, en support administratif et en outils de suivi de projet, qui seront importantes pour le reste de votre carrière. <br>Nos centrales inertielles emploient des technologies Safran de pointe. Vous serez embarqué.e dans la grande aventure du développement d'équipements aéronautiques critiques de haute technologie, essentiels pour le pilotage et la navigation d'un aéronef.<br>Safran Electronics & Defense Eragny est un site de recherche & développement accessible en transport à 50 min de Paris Gare du Nord / Charles de Gaulle – Étoile / Paris Saint-Lazare, situé à proximité de l'Oise et de l'île de loisirs de Cergy-Pontoise, proche du parc naturel régional du Vexin français et offrant de multiples possibilités d'activités sportives pour s'aérer l'esprit.<br>Vous bénéficierez également des avantages du groupe Safran (intéressement, participation, CSE, mutuelle, etc.) et d'un environnement de travail favorisant la montée en compétences, la polyvalence et l'évolution de carrière.<br>Pour en savoir plus sur la navigation inertielle : https://www.youtube.com/watch?v=ouz7jc-r4eY</p><br><br><p>• Formation de niveau Bac+2/3 (type BTS, DUT, licence pro) dans un domaine technique, administratif ou en gestion de données/documentaire.<br>• Maîtrise d'Excel (formules, tableaux croisés, idéalement macros).<br>• Notions en gestion de configuration (versioning, traçabilité, bases de données techniques).<br>• Idéalement (bonus) : première connaissance ou curiosité pour les outils DOORS, Redmine, JIRA et/ou Gitlab.<br>• Rigueur, sens de l'organisation et goût pour les aspects administratifs et documentaires.<br>• Curiosité pour un environnement technique aéronautique et capacité à monter rapidement en compétence sur nos outils et processus internes.</p><br><br><br> </div>
<p>Oracle Application Framework (OAF) Development : - Design, develop, customize, and maintain Oracle OAF pages and extensions. - Perform OAF personalization and extensions for Oracle EBS standard pages. - Develop and customize : 1. View Objects (VO) 2. Application Modules (AM) 3. Controllers (CO) 4. Entity Objects (EO) - Create reusable OAF components. - Troubleshoot and resolve OAF application issues. - Implement technical enhancements based on business requirements. Oracle E-Business Suite Technical Development : - Develop and maintain Oracle EBS R12.2.x technical components. - Develop PL/SQL objects, including : 1. Packages 2. Procedures 3. Functions 4. Triggers - Develop and maintain : 1. Concurrent Programs 2. Oracle APIs 3. Open Interface Tables 4. Custom Workflows - Perform Oracle EBS customizations and enhancements. Oracle Reports & BI Publisher : - Develop and customize Oracle Reports. - Create BI Publisher and XML Publisher templates. - Support reporting requirements and enhancements. Oracle Forms Development : - Modify and maintain Oracle Forms applications. - Develop custom Oracle Forms based on business requirements. - Support legacy Oracle technical components. Database Development : - Develop and optimize complex SQL queries and PL/SQL code. - Perform performance tuning and database optimization. - Create and maintain database objects such as tables, views, indexes, and sequences. - Support data migration activities. Integration Development : - Develop integrations between Oracle EBS and external systems. - Support : 1. REST APIs 2. SOAP Web Services 3. Inbound Interfaces 4. Outbound Interfaces - Monitor and troubleshoot integration issues. Production Support : - Provide technical support for Oracle EBS production environments. - Perform issue analysis, root cause analysis, bug fixing, and performance improvements. - Support UAT, deployment, and release management activities. - Prepare and maintain technical documentation.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>5 - 10 years of Oracle EBS Technical experience.</li><li>Hands-on experience with Oracle E-Business Suite R12.2.x.</li><li>Strong expertise in Oracle Application Framework (OAF).</li><li>Experience with JDeveloper and Java.</li><li>Strong SQL and PL/SQL programming skills.</li><li>Experience with Oracle Forms and Oracle Reports.</li><li>Experience with BI Publisher and XML Publisher.</li><li>Hands-on experience with Concurrent Programs.</li><li>Knowledge of Oracle Workflow.</li><li>Experience with Oracle APIs and interface development.</li><li>Experience supporting Oracle ERP production environments.</li><li>Oracle APEX.</li><li>REST API development.</li><li>Git.</li><li>FlexDeploy.</li><li>Bachelors degree in Computer Science, Information Technology, Engineering, or equivalent.</li><li>Oracle certifications will be an added advantage.</li></ul>
<p><h4>About the role</h4>
<p>At Pavago, one of our clients is hiring a tech support specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.</p>
<p>This is a hands-on support role focused on:</p>
<ul>
<li>Technical troubleshooting</li>
<li>Ticket resolution</li>
<li>SaaS support operations</li>
<li>User onboarding & access management</li>
<li>Knowledge base documentation</li>
<li>Customer support and issue escalation</li>
</ul>
<p>You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.</p>
<p>If you enjoy:</p>
<ul>
<li>Solving technical problems</li>
<li>Troubleshooting systems</li>
<li>Helping users navigate software issues</li>
<li>Working in fast-paced support environments</li>
</ul>
<p>This role is a strong fit.</p>
<h4>What you’ll own</h4>
<p><strong>Technical support & troubleshooting</strong></p>
<p>Respond to technical support requests through platforms such as:</p>
<ul>
<li>Zendesk</li>
<li>Freshdesk</li>
<li>Jira Service Desk</li>
<li>ServiceNow</li>
</ul>
<p>Troubleshoot:</p>
<ul>
<li>Login issues</li>
<li>Password resets</li>
<li>Connectivity problems</li>
<li>SaaS platform errors</li>
<li>Browser and system-related issues</li>
</ul>
<p>Resolve Level 1 & Level 2 support requests.</p>
<p>Guide customers through troubleshooting steps using simple, non-technical language.</p>
<p>Ensure users feel informed and supported throughout the resolution process.</p>
<p><strong>Ticket management & escalation</strong></p>
<p>Prioritize incoming tickets based on:</p>
<ul>
<li>Urgency</li>
<li>SLA requirements</li>
<li>Business impact</li>
</ul>
<p>Escalate complex issues to:</p>
<ul>
<li>Tier 2/3 Support</li>
<li>DevOps</li>
<li>Engineering teams</li>
</ul>
<p>Document:</p>
<ul>
<li>Troubleshooting steps</li>
<li>Findings</li>
<li>Reproduction details</li>
<li>Escalation notes</li>
</ul>
<p>Maintain clean and accurate support documentation.</p>
<p><strong>Basic system administration</strong></p>
<p>Support:</p>
<ul>
<li>User provisioning</li>
<li>Account setup</li>
<li>Password resets</li>
<li>Permissions management</li>
</ul>
<p>Assist with:</p>
<ul>
<li>Onboarding</li>
<li>Offboarding</li>
<li>Access control workflows</li>
</ul>
<p>Support:</p>
<ul>
<li>Windows</li>
<li>macOS</li>
<li>Linux environments</li>
</ul>
<p><strong>Knowledge base & documentation</strong></p>
<p>Create and maintain:</p>
<ul>
<li>FAQs</li>
<li>Troubleshooting guides</li>
<li>Internal support documentation</li>
</ul>
<p>Identify recurring issues and document solutions.</p>
<p>Improve first-contact resolution rates through stronger documentation and workflows.</p>
<p><strong>Monitoring & issue detection</strong></p>
<p>Use monitoring tools such as:</p>
<ul>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
</ul>
<p>Monitor alerts and identify recurring technical issues proactively.</p>
<p>Report trends and recurring incidents for long-term resolution and process improvement.</p>
<p><strong>Cross-functional collaboration</strong></p>
<p>Work closely with:</p>
<ul>
<li>QA</li>
<li>Product</li>
<li>Engineering</li>
<li>DevOps teams</li>
</ul>
<p>Report:</p>
<ul>
<li>Bugs</li>
<li>Feature requests</li>
<li>Customer pain points</li>
</ul>
<p>Share customer feedback to improve product functionality and support operations.</p>
<h4>What makes you a strong fit</h4>
<ul>
<li>Calm and professional under pressure</li>
<li>Strong troubleshooting and problem-solving mindset</li>
<li>Excellent communicator with empathy and patience</li>
<li>Detail-oriented with strong documentation habits</li>
<li>Comfortable working independently in remote support environments</li>
<li>Focused on both technical resolution and customer experience</li>
</ul>
<h4>Requirements (must-have)</h4>
<p><strong>Experience</strong></p>
<p>1–2+ years of experience in:</p>
<ul>
<li>Technical support</li>
<li>IT helpdesk</li>
<li>SaaS support</li>
<li>Customer-facing troubleshooting</li>
</ul>
<p><strong>Technical skills</strong></p>
<p>Experience with:</p>
<ul>
<li>Zendesk</li>
<li>Jira</li>
<li>ServiceNow</li>
<li>Freshdesk</li>
</ul>
<p>Familiarity with:</p>
<ul>
<li>SaaS platforms</li>
<li>Networking basics</li>
<li>Operating systems</li>
</ul>
<p>Comfortable managing multiple systems and support queues simultaneously.</p>
<p><strong>Communication skills</strong></p>
<ul>
<li>Strong written and verbal English communication</li>
<li>Ability to explain technical issues clearly to non-technical users</li>
<li>Strong multitasking and organizational skills</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>CompTIA A+ or Network+ certifications</li>
<li>Experience supporting:</li>
<ul>
<li>APIs</li>
<li>SaaS integrations</li>
<li>Cloud-based platforms</li>
</ul>
<li>Familiarity with:</li>
<ul>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
</ul>
<li>Background in:</li>
<ul>
<li>SaaS</li>
<li>IT services</li>
<li>Technical customer support</li>
</ul>
</ul>
<h4>Tools & platforms</h4>
<ul>
<li>Zendesk</li>
<li>Jira Service Desk</li>
<li>ServiceNow</li>
<li>Freshdesk</li>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
<li>SaaS & cloud-based platforms</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review support queues and prioritize urgent tickets</li>
<li>Troubleshoot SaaS and technical support requests</li>
<li>Resolve customer and internal system issues</li>
<li>Escalate complex problems with detailed documentation</li>
<li>Update FAQs and support documentation</li>
<li>Collaborate with engineering and product teams on bugs and improvements</li>
<li>Monitor support metrics and identify recurring issues</li>
</ul>
<p>In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>First response time (FRT) within SLA</li>
<li>First contact resolution (FCR) rate</li>
<li>Reduced average resolution time (ART)</li>
<li>Customer satisfaction (CSAT) scores</li>
<li>Reduced recurring ticket volume</li>
<li>Consistently updated documentation and knowledge base quality</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>Exposure to modern SaaS and support environments</li>
<li>Opportunity to work with:</li>
<ul>
<li>Support systems</li>
<li>Monitoring tools</li>
<li>Cloud platforms</li>
<li>Technical troubleshooting workflows</li>
</ul>
<li>Strong growth path into:</li>
<ul>
<li>Tier 2 Support</li>
<li>Systems Administration</li>
<li>DevOps</li>
<li>Customer Success Engineering</li>
</ul>
<li>Remote flexibility with collaborative technical teams</li>
<li>Opportunity to improve systems, documentation, and support operations</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview with Pavago recruiter</li>
<li>Practical troubleshooting exercise</li>
<li>Client interview with support / engineering leadership</li>
<li>Offer & background verification</li>
</ul>
<h4>Apply now</h4>
<p>If you:</p>
<ul>
<li>Enjoy solving technical problems</li>
<li>Thrive in customer-facing support environments</li>
<li>Communicate clearly under pressure</li>
<li>Want hands-on experience with SaaS and technical systems</li>
</ul>
<p>This is a strong opportunity to grow within technical support and modern SaaS operations.</p></p><p></p>
<p><h4>About the role</h4>
<p>We’re hiring a highly execution-focused cold email specialist to own client campaign performance, deliverability, retention, and operational execution inside a fast-growing startup environment.</p>
<p>This is not a passive account management role.</p>
<p>You will be directly responsible for:</p>
<ul>
<li>Cold email campaign performance,</li>
<li>Inbox placement,</li>
<li>Deliverability troubleshooting,</li>
<li>Campaign optimization,</li>
<li>Client communication,</li>
<li>And retention.</li>
</ul>
<p>You’ll work closely with:</p>
<ul>
<li>The founder,</li>
<li>Outreach team,</li>
<li>Developers,</li>
<li>And operations</li>
</ul>
<p>To ensure campaigns perform, clients stay happy, and delivery standards scale with the business.</p>
<p>If you understand cold email beyond basic outreach — including:</p>
<ul>
<li>Infrastructure,</li>
<li>Warm-up,</li>
<li>Deliverability,</li>
<li>Copy performance,</li>
<li>Inbox health,</li>
<li>And campaign optimization —</li>
</ul>
<p>This role is a strong fit.</p>
<h4>What you’ll own</h4>
<p><strong>Client campaign ownership</strong></p>
<ul>
<li>Act as the primary point of contact for 20–30 active clients</li>
<li>Lead client check-ins and performance conversations</li>
<li>Manage client expectations and campaign updates</li>
<li>Build strong long-term client relationships</li>
<li>Proactively identify risks and prevent churn before issues escalate</li>
</ul>
<p><strong>Cold email campaign performance</strong></p>
<ul>
<li>Diagnose and optimize underperforming campaigns</li>
<li>Troubleshoot:</li>
<ul>
<li>Deliverability issues</li>
<li>Inbox placement problems</li>
<li>Domain health</li>
<li>Spam issues</li>
<li>List quality concerns</li>
<li>Low reply rates</li>
</ul>
<li>Review and optimize:</li>
<ul>
<li>Subject lines</li>
<li>Messaging</li>
<li>Sequencing</li>
<li>Personalization</li>
</ul>
<li>Quality-check campaigns before launch</li>
<li>Continuously improve campaign performance and outcomes</li>
</ul>
<p><strong>Deliverability & infrastructure</strong></p>
<ul>
<li>Manage and optimize:</li>
<ul>
<li>Warm-up systems</li>
<li>Inbox reputation</li>
<li>Sending domains</li>
<li>DNS setup</li>
<li>SPF/DKIM/DMARC</li>
</ul>
<li>Understand how inbox placement impacts results</li>
<li>Troubleshoot technical campaign issues independently when possible</li>
<li>Collaborate with technical teams on infrastructure and automation improvements</li>
</ul>
<p><strong>Copywriting & messaging optimization</strong></p>
<ul>
<li>Personally write and refine cold email copy</li>
<li>Improve:</li>
<ul>
<li>Open rates</li>
<li>Reply rates</li>
<li>Positive response rates</li>
</ul>
<li>Test and iterate messaging based on campaign data</li>
<li>Balance personalization with scalability</li>
</ul>
<p><strong>Processes, SOPs & scaling operations</strong></p>
<ul>
<li>Build and improve delivery documentation and playbooks</li>
<li>Maintain organized workflows and campaign tracking</li>
<li>Track:</li>
<ul>
<li>SLAs</li>
<li>Client health</li>
<li>Campaign metrics</li>
<li>Operational performance</li>
</ul>
<li>Help create scalable systems as the company grows</li>
</ul>
<p><strong>Cross-functional collaboration</strong></p>
<ul>
<li>Work closely with:</li>
<ul>
<li>Developers</li>
<li>Infrastructure teams</li>
<li>Outreach specialists</li>
<li>Leadership</li>
</ul>
<li>Coordinate campaign execution and troubleshooting</li>
<li>Report directly to the founder on:</li>
<ul>
<li>Campaign performance</li>
<li>Client risks</li>
<li>Retention concerns</li>
<li>Operational improvements</li>
</ul>
</ul>
<h4>Required experience & skills</h4>
<ul>
<li>Experience inside:</li>
<ul>
<li>Cold email agencies</li>
<li>Lead generation companies</li>
<li>Outbound sales environments</li>
<li>Startup operations</li>
</ul>
<li>Strong hands-on expertise in:</li>
<ul>
<li>Cold email strategy</li>
<li>Deliverability</li>
<li>Inbox placement</li>
<li>Warm-up systems</li>
<li>Outbound infrastructure</li>
</ul>
<li>Strong copywriting ability for outbound campaigns</li>
<li>Experience troubleshooting:</li>
<ul>
<li>Spam issues</li>
<li>Domain reputation</li>
<li>Low-performing campaigns</li>
</ul>
<li>Technical understanding of:</li>
<ul>
<li>APIs</li>
<li>Automations</li>
<li>Workflows</li>
<li>Outbound systems</li>
</ul>
<li>Daily practical use of:</li>
<ul>
<li>AI tools</li>
<li>ChatGPT</li>
<li>Claude</li>
<li>Automation workflows</li>
</ul>
<li>Strong communication and client management skills</li>
<li>Comfortable operating independently in fast-moving environments</li>
</ul>
<h4>Nice-to-have experience</h4>
<ul>
<li>Experience with:</li>
<ul>
<li>Instantly</li>
<li>Smartlead</li>
<li>Clay</li>
<li>Apollo</li>
<li>Lemlist</li>
<li>Outreach</li>
<li>HubSpot</li>
</ul>
<li>Familiarity with:</li>
<ul>
<li>Zapier</li>
<li>Make</li>
<li>Webhooks</li>
<li>Automation systems</li>
</ul>
<li>Experience scaling outbound systems for startups or agencies</li>
<li>Background in SaaS or lead generation environments</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>You take ownership instead of waiting for instructions</li>
<li>You thrive in startup environments where systems evolve quickly</li>
<li>You focus on execution, results, and performance</li>
<li>You understand that deliverability is just as important as copy</li>
<li>You communicate confidently with founders and executives</li>
<li>You can troubleshoot both technical and operational campaign issues</li>
<li>You care deeply about client outcomes and retention</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review campaign performance dashboards and inbox health</li>
<li>Troubleshoot deliverability or reply-rate issues</li>
<li>Optimize copy, targeting, and sequencing</li>
<li>Join client calls and provide performance updates</li>
<li>Coordinate with outreach and technical teams</li>
<li>Launch and QA new campaigns</li>
<li>Monitor domain reputation and warm-up systems</li>
<li>Update SOPs and operational tracking systems</li>
</ul>
<p>In short: You own the health, performance, and success of outbound cold email campaigns from both a technical and client-facing perspective.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>Client retention and churn reduction</li>
<li>Inbox placement and deliverability rates</li>
<li>Campaign reply and conversion performance</li>
<li>Client satisfaction and relationship health</li>
<li>SLA adherence and operational consistency</li>
<li>Overall impact on client campaign results</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>High ownership and direct impact on client outcomes</li>
<li>Work closely with startup leadership and technical teams</li>
<li>Blend of:</li>
<ul>
<li>Deliverability</li>
<li>Operations</li>
<li>Client management</li>
<li>Outbound strategy</li>
<li>Copywriting</li>
</ul>
<li>Opportunity to help scale outbound systems and processes</li>
<li>Fast-moving environment with strong growth opportunities</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial screening</li>
<li>Interview with founder</li>
<li>Final discussion</li>
<li>Offer & onboarding</li>
</ul>
<h4>Apply now</h4>
<p>If you:</p>
<ul>
<li>Understand cold email deeply,</li>
<li>Know how to improve deliverability and campaign performance,</li>
<li>Thrive in startup environments,</li>
<li>And enjoy owning client outcomes from end to end,</li>
</ul>
<p>This role is a strong fit for you.</p></p><p></p>
<p><h4>About the role</h4>
<p>We’re hiring a highly execution-focused cold email specialist to own client campaign performance, deliverability, retention, and operational execution inside a fast-growing startup environment.</p>
<p>This is not a passive account management role.</p>
<p>You will be directly responsible for:</p>
<ul>
<li>Cold email campaign performance,</li>
<li>Inbox placement,</li>
<li>Deliverability troubleshooting,</li>
<li>Campaign optimization,</li>
<li>Client communication,</li>
<li>And retention.</li>
</ul>
<p>You’ll work closely with:</p>
<ul>
<li>The founder,</li>
<li>Outreach team,</li>
<li>Developers,</li>
<li>And operations</li>
</ul>
<p>To ensure campaigns perform, clients stay happy, and delivery standards scale with the business.</p>
<p>If you understand cold email beyond basic outreach — including:</p>
<ul>
<li>Infrastructure,</li>
<li>Warm-up,</li>
<li>Deliverability,</li>
<li>Copy performance,</li>
<li>Inbox health,</li>
<li>And campaign optimization —</li>
</ul>
<p>This role is a strong fit.</p>
<h4>What you’ll own</h4>
<p><strong>Client campaign ownership</strong></p>
<ul>
<li>Act as the primary point of contact for 20–30 active clients</li>
<li>Lead client check-ins and performance conversations</li>
<li>Manage client expectations and campaign updates</li>
<li>Build strong long-term client relationships</li>
<li>Proactively identify risks and prevent churn before issues escalate</li>
</ul>
<p><strong>Cold email campaign performance</strong></p>
<ul>
<li>Diagnose and optimize underperforming campaigns</li>
<li>Troubleshoot:</li>
<ul>
<li>Deliverability issues</li>
<li>Inbox placement problems</li>
<li>Domain health</li>
<li>Spam issues</li>
<li>List quality concerns</li>
<li>Low reply rates</li>
</ul>
<li>Review and optimize:</li>
<ul>
<li>Subject lines</li>
<li>Messaging</li>
<li>Sequencing</li>
<li>Personalization</li>
</ul>
<li>Quality-check campaigns before launch</li>
<li>Continuously improve campaign performance and outcomes</li>
</ul>
<p><strong>Deliverability & infrastructure</strong></p>
<ul>
<li>Manage and optimize:</li>
<ul>
<li>Warm-up systems</li>
<li>Inbox reputation</li>
<li>Sending domains</li>
<li>DNS setup</li>
<li>SPF/DKIM/DMARC</li>
</ul>
<li>Understand how inbox placement impacts results</li>
<li>Troubleshoot technical campaign issues independently when possible</li>
<li>Collaborate with technical teams on infrastructure and automation improvements</li>
</ul>
<p><strong>Copywriting & messaging optimization</strong></p>
<ul>
<li>Personally write and refine cold email copy</li>
<li>Improve:</li>
<ul>
<li>Open rates</li>
<li>Reply rates</li>
<li>Positive response rates</li>
</ul>
<li>Test and iterate messaging based on campaign data</li>
<li>Balance personalization with scalability</li>
</ul>
<p><strong>Processes, SOPs & scaling operations</strong></p>
<ul>
<li>Build and improve delivery documentation and playbooks</li>
<li>Maintain organized workflows and campaign tracking</li>
<li>Track:</li>
<ul>
<li>SLAs</li>
<li>Client health</li>
<li>Campaign metrics</li>
<li>Operational performance</li>
</ul>
<li>Help create scalable systems as the company grows</li>
</ul>
<p><strong>Cross-functional collaboration</strong></p>
<ul>
<li>Work closely with:</li>
<ul>
<li>Developers</li>
<li>Infrastructure teams</li>
<li>Outreach specialists</li>
<li>Leadership</li>
</ul>
<li>Coordinate campaign execution and troubleshooting</li>
<li>Report directly to the founder on:</li>
<ul>
<li>Campaign performance</li>
<li>Client risks</li>
<li>Retention concerns</li>
<li>Operational improvements</li>
</ul>
</ul>
<h4>Required experience & skills</h4>
<ul>
<li>Experience inside:</li>
<ul>
<li>Cold email agencies</li>
<li>Lead generation companies</li>
<li>Outbound sales environments</li>
<li>Startup operations</li>
</ul>
<li>Strong hands-on expertise in:</li>
<ul>
<li>Cold email strategy</li>
<li>Deliverability</li>
<li>Inbox placement</li>
<li>Warm-up systems</li>
<li>Outbound infrastructure</li>
</ul>
<li>Strong copywriting ability for outbound campaigns</li>
<li>Experience troubleshooting:</li>
<ul>
<li>Spam issues</li>
<li>Domain reputation</li>
<li>Low-performing campaigns</li>
</ul>
<li>Technical understanding of:</li>
<ul>
<li>APIs</li>
<li>Automations</li>
<li>Workflows</li>
<li>Outbound systems</li>
</ul>
<li>Daily practical use of:</li>
<ul>
<li>AI tools</li>
<li>ChatGPT</li>
<li>Claude</li>
<li>Automation workflows</li>
</ul>
<li>Strong communication and client management skills</li>
<li>Comfortable operating independently in fast-moving environments</li>
</ul>
<h4>Nice-to-have experience</h4>
<ul>
<li>Experience with:</li>
<ul>
<li>Instantly</li>
<li>Smartlead</li>
<li>Clay</li>
<li>Apollo</li>
<li>Lemlist</li>
<li>Outreach</li>
<li>HubSpot</li>
</ul>
<li>Familiarity with:</li>
<ul>
<li>Zapier</li>
<li>Make</li>
<li>Webhooks</li>
<li>Automation systems</li>
</ul>
<li>Experience scaling outbound systems for startups or agencies</li>
<li>Background in SaaS or lead generation environments</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>You take ownership instead of waiting for instructions</li>
<li>You thrive in startup environments where systems evolve quickly</li>
<li>You focus on execution, results, and performance</li>
<li>You understand that deliverability is just as important as copy</li>
<li>You communicate confidently with founders and executives</li>
<li>You can troubleshoot both technical and operational campaign issues</li>
<li>You care deeply about client outcomes and retention</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review campaign performance dashboards and inbox health</li>
<li>Troubleshoot deliverability or reply-rate issues</li>
<li>Optimize copy, targeting, and sequencing</li>
<li>Join client calls and provide performance updates</li>
<li>Coordinate with outreach and technical teams</li>
<li>Launch and QA new campaigns</li>
<li>Monitor domain reputation and warm-up systems</li>
<li>Update SOPs and operational tracking systems</li>
</ul>
<p>In short: You own the health, performance, and success of outbound cold email campaigns from both a technical and client-facing perspective.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>Client retention and churn reduction</li>
<li>Inbox placement and deliverability rates</li>
<li>Campaign reply and conversion performance</li>
<li>Client satisfaction and relationship health</li>
<li>SLA adherence and operational consistency</li>
<li>Overall impact on client campaign results</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>High ownership and direct impact on client outcomes</li>
<li>Work closely with startup leadership and technical teams</li>
<li>Blend of:</li>
<ul>
<li>Deliverability</li>
<li>Operations</li>
<li>Client management</li>
<li>Outbound strategy</li>
<li>Copywriting</li>
</ul>
<li>Opportunity to help scale outbound systems and processes</li>
<li>Fast-moving environment with strong growth opportunities</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial screening</li>
<li>Interview with founder</li>
<li>Final discussion</li>
<li>Offer & onboarding</li>
</ul>
<h4>Apply now</h4>
<p>If you:</p>
<ul>
<li>Understand cold email deeply,</li>
<li>Know how to improve deliverability and campaign performance,</li>
<li>Thrive in startup environments,</li>
<li>And enjoy owning client outcomes from end to end,</li>
</ul>
<p>This role is a strong fit for you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Cold Email Specialist (Deliverability, Client Success & Campaign Operations) – Remote Position Type: Full-Time, Remote Working Hours: Flexible, with overlap during U.<br>S. business hours About the Role At Pavago, one of our clients is hiring a highly execution-focused Cold Email Specialist to own client campaign performance, deliverability, retention, and operational execution within a fast-growing startup environment.<br> This is not a passive account management role.<br> You’ll be responsible for the full lifecycle of outbound cold email campaigns—from inbox placement and deliverability to campaign optimization, client communication, and long-term retention.<br> You’ll work closely with the founder, outreach team, developers, and operations to ensure campaigns perform, clients stay successful, and delivery standards continue to scale.<br> If you understand cold email beyond basic outreach—including infrastructure, warm-up, deliverability, inbox health, copy performance, and campaign optimization—this role is a strong fit.<br> What You’ll Own Client Campaign Ownership Manage a portfolio of 20–30 active client accounts.<br> Serve as the primary point of contact for campaign performance and communication.<br> Lead client check-ins and performance reviews.<br> Manage expectations and provide proactive campaign updates.<br> Build long-term client relationships.<br> Identify risks early and proactively reduce churn.<br> Cold Email Campaign Performance Diagnose and optimize underperforming campaigns.<br> Troubleshoot: Deliverability issues Inbox placement Domain reputation Spam issues List quality Low reply rates Optimize: Subject lines Messaging Sequences Personalization Quality-check campaigns before launch.<br> Continuously improve campaign performance through testing and optimization.<br> Deliverability & Infrastructure Manage and optimize: Warm-up systems Inbox reputation Sending domains DNS configuration SPF DKIM DMARC Monitor inbox placement and sender health.<br> Troubleshoot technical campaign issues independently.<br> Collaborate with technical teams to improve outbound infrastructure and automation.<br> Copywriting & Campaign Optimization Write and refine outbound cold email copy.<br> Improve: Open rates Reply rates Positive response rates Test messaging variations using campaign performance data.<br> Balance personalization with scalable outreach.<br> Process Improvement & Operations Build and maintain campaign documentation and SOPs.<br> Improve operational workflows and delivery processes.<br> Track: SLAs Client health Campaign performance Operational metrics Help build scalable systems as the company grows.<br> Cross-Functional Collaboration Work closely with: Developers Infrastructure teams Outreach specialists Leadership Coordinate campaign execution and issue resolution.<br> Report directly to the founder on: Campaign performance Client risks Retention Operational improvements What Success Looks Like Clients remain satisfied and renew their services.<br> Campaigns maintain strong inbox placement and deliverability.<br> Reply rates and conversion rates improve consistently.<br> Campaigns launch accurately and on time.<br> Operational workflows remain organized and scalable.<br> Technical and client issues are resolved proactively.<br> What Makes You a Strong Fit You take ownership instead of waiting for direction.<br> You thrive in startup environments with evolving systems.<br> You understand that deliverability is just as important as messaging.<br> You’re equally comfortable solving technical and client-facing challenges.<br> You communicate confidently with founders and executives.<br> You focus on outcomes, execution, and continuous improvement.<br> Required Experience & Skills Experience Experience working in: Cold email agencies Lead generation companies Outbound sales organizations Startup operations Strong expertise in: Cold email strategy Deliverability Inbox placement Warm-up systems Outbound infrastructure Strong outbound copywriting skills.<br> Experience troubleshooting: Spam issues Domain reputation Low-performing campaigns Technical understanding of: APIs Automations Workflows Outbound systems Daily experience using: ChatGPT Claude AI-powered automation workflows Strong client communication and relationship management skills.<br> Comfortable working independently in fast-paced environments.<br> Nice to Have Experience using: Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Familiarity with: Zapier Make Webhooks Automation platforms Experience scaling outbound systems for startups or agencies.<br> SaaS or lead generation industry experience.<br> Tech Stack Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Zapier Make ChatGPT Claude What a Typical Day Looks Like Review campaign dashboards and inbox health.<br> Troubleshoot deliverability and reply-rate issues.<br> Optimize copy, targeting, and sequencing.<br> Meet with clients to review campaign performance.<br> Coordinate with outreach and technical teams.<br> Launch and quality-check new campaigns.<br> Monitor domain reputation and warm-up systems.<br> Update SOPs and operational documentation.<br> In short: You’ll own the technical performance, operational execution, and client success of outbound cold email campaigns while helping scale reliable systems that generate consistent results.<br> Key Metrics for Success (KPIs) Client retention and churn reduction.<br> Inbox placement and deliverability rates.<br> Campaign reply and conversion rates.<br> Client satisfaction and relationship health.<br> SLA adherence and operational consistency.<br> Overall improvement in client campaign performance.<br> Why This Role Stands Out High ownership with direct impact on client success.<br> Close collaboration with founders and technical teams.<br> Blend of: Deliverability Campaign operations Client success Outbound strategy Copywriting Opportunity to build scalable outbound systems.<br> Fast-paced startup environment with long-term growth opportunities.<br> Career progression into: Client Success Manager Outbound Operations Lead Deliverability Specialist Growth Operations Manager Interview Process Application Review Spark Hire Intro Video (3–5 minutes) Founder Interview Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience managing cold email campaigns, and explain how you’ve improved deliverability, inbox placement, campaign performance, and client retention.<br> You’ll also have the chance to demonstrate your knowledge of outbound infrastructure, warm-up systems, copy optimization, and the AI tools you use to improve operational efficiency.<br> Your video will be reviewed by the hiring team before moving to the founder interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about cold email, understand deliverability inside and out, and enjoy owning client outcomes from campaign launch through long-term success, we’d love to hear from you.<br> Apply today and help build high-performing outbound systems that drive measurable business growth.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Senior Solution Architect owns the architecture, design standards, delivery practices, and governance of the company s enterprise business applications. The role sets how solutions are designed, built, deployed, and integrated ensuring they are secure, scalable, well-governed, and reliably delivered into production. The Enterprise Document and Records Management System (EDRMS) is a core platform within the architect s portfolio.</p><p>The role provides technical direction across the application landscape: it defines reference architectures and CI/CD and deployment standards, governs solution designs (internal and vendor), and ensures changes meet security, records, and data-governance requirements.</p><p>The position will act in accordance with the OQEP s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, QHSE & Energy Management System requirements standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</p><b>Main Tasks and Responsibilities</b><p>Solution Architecture & Design</p><p>Define and maintain reference architectures, solution designs, integration designs, and data-flow diagrams for the enterprise application portfolio, including EDRMS.</p><p>Translate business requirements into secure, scalable, and maintainable technical solutions, selecting appropriate patterns and technologies.</p><p>Provide hands-on design, prototyping, and proof-of-concept work to validate architecture decisions and de-risk delivery.</p><p>Architecture Governance & Standards</p><p>Define, maintain, and enforce solution-design, coding, and integration standards and technical guardrails across applications.</p><p>Operate design-authority / solution-review gates: review and approve internal and vendor technical designs against architecture, security, and data-governance principles.</p><p>Maintain Architecture Decision Records (ADRs) and ensure changes follow change-management, access-control, audit, and IT-governance requirements; provide architecture input to audits and assurance reviews.</p><p>Delivery Standards & CI/CD</p><p>Define the CI/CD strategy and standards (e.g. Azure DevOps, GitLab CI, GitHub Actions) covering source control, branching, automated build/test, code quality, and artifact management.</p><p>Set expectations for automated testing and security scanning (SAST/DAST/dependency) within pipelines, and govern adherence across teams and vendors.</p><p>Guide engineers and vendors in implementing pipelines to the agreed standard, and review delivery practices for quality and consistency.</p><p>Deployment & Release Strategy</p><p>Own deployment architecture and environment strategy (development, test, staging, production), including environment promotion and configuration management.</p><p>Define release governance deployment runbooks, rollback/back-out plans, and post-deployment verification and oversee controlled releases of significant changes.</p><p>Coordinate change windows and cutovers with IT Operations, Infrastructure, Database, Cybersecurity, and vendor teams to protect availability and performance.</p><p>EDRMS / ECM Platform Architecture</p><p>Own the architecture and roadmap of the EDRMS platform (e.g. OpenText Documentum, D2, Content Server, or similar) as a core managed platform.</p><p>Design document-management workflows, metadata models, taxonomy, classification, retention rules, access controls, and integration points, ensuring records compliance and data quality.</p><p>Direct migration, indexing, metadata improvement, OCR, and search-optimisation activities, working with specialist engineers and vendors for deep configuration and build.</p><p>Integration Architecture</p><p>Design secure, resilient integrations between EDRMS / business applications and ERP (e.g. SAP), SharePoint/M365, databases, portals, and identity-management systems using APIs, web services, and connectors.</p><p>Define standards for authentication, error handling, monitoring, and data quality across integrations.</p><p>Technical Leadership, Support Oversight & Vendor Management</p><p>Act as technical authority and escalation point for complex incidents, performance problems, and integration issues, ensuring solutions are supportable and root causes are addressed without owning first-line incident resolution.</p><p>Coordinate with vendors, review technical deliverables for quality and compliance, and follow up on support and enhancement activities.</p><p>Provide technical guidance and knowledge transfer to internal teams and business users, and identify opportunities to automate manual processes and improve usability, efficiency, and reliability.</p><p>Perform other related duties as assigned.</p><b>Key interactions</b><p>Internal: IDS & CI function, IT Operations, Infrastructure, Database, and Cybersecurity functions, business application owners and users across all OQEP functions and streams.</p><p>External: Software and platform vendors (EDRMS/ECM vendors, ERP vendors), system integrators, specialist technical consultants.</p><br><p></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Education Requirements</b><br>Required: Bachelor's degree in Computer Science, Information Technology, Software Engineering, or related field.<br>Preferred: Postgraduate qualification or professional certifications such as TOGAF, Azure Solutions Architect, OpenText/Documentum certification, or equivalent; certifications in DevOps or CI/CD tooling (Azure DevOps, GitLab) are an advantage.<br><b>Language</b><br>Excellent knowledge of written, read, and spoken English (required)<br><b>Background and experience</b><br><b>Competencies and skills</b><br>6+ years of relevant experience in solution architecture, enterprise applications, or software delivery within a medium to large organization.<br>Demonstrated experience designing and governing enterprise application architectures, including integration and deployment architecture.<br>Hands-on experience with EDRMS/ECM platforms (e.g. OpenText Documentum, D2, Content Server, or similar) is strongly preferred.<br>Experience defining and governing CI/CD pipelines and DevOps practices (Azure DevOps, GitLab CI, GitHub Actions, or equivalent).<br>Experience integrating business applications with ERP systems (e.g. SAP), SharePoint/M365, and identity management systems.<br>Familiarity with architecture governance practices including Architecture Decision Records (ADRs) and design-authority processes.<br>Experience working with vendors and managing technical delivery quality and compliance.<br><b>Technical Competencies:</b><br>Strong analytical and problem-solving skills.<br>Excellent communication skills, able to translate technical concepts for business stakeholders.<br>Ability to act as a technical authority and influence design decisions across teams and vendors.<br>Attention to detail and a quality-driven mindset.<br>Self-motivated with the ability to manage multiple initiatives concurrently.<br>Collaborative approach to working with cross-functional and vendor teams.<br>Cultural sensitivity in a multinational environment.<br><b>Technical Competencies:</b><br>Solution and enterprise architecture design (reference architectures, integration design, data-flow diagrams).<br>Architecture governance and Architecture Decision Records (ADRs).<br>CI/CD strategy and tooling (Azure DevOps, GitLab CI, GitHub Actions).<br>Automated testing and security scanning (SAST/DAST/dependency scanning).<br>Deployment architecture, environment strategy, and release governance.<br>EDRMS/ECM platform architecture (OpenText Documentum, D2, Content Server, or similar).<br>Document management workflows, metadata models, taxonomy, and records compliance.<br>Integration architecture (APIs, web services, connectors) with ERP, SharePoint/M365, and identity management systems.<br>IT governance, change management, and access control principles.<br>Vendor management and technical delivery review.IT governance, change management, and access control principles.<br>Vendor management and technical delivery review.</p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>AFR Ops Specialist</strong><br><p> <br> Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p><em>Who moves mountains even across oceans? You do.</em> <strong>DHL Global Forwarding</strong> has an opening for a <strong>AFR Ops</strong> <strong>Specialist</strong> <strong>in</strong><strong> Muscat, Oman</strong><strong>. </strong></p><br><br> <p>Develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line or market segment in line with business strategy, financial objectives, Group guidelines and policies</p><br><br> <p>Join us in connecting people and improving lives!</p><br><br> <p><strong>In this AFR Ops Specialist position </strong></p><br><br> <ul> <li>Engage with Customers under direct/close supervision for shipment information and incident/complaint management</li> <li>Check that correct costs and revenues are captured against customer’s profile and inform about cost/revenue issues</li> <li>Perform administrative shipment level activities under direct/close supervision including receipt of customer booking, documentation requirements, and all related local and international transport</li> <li>Manage shipments under guidance in line with the customer service commitment</li> <li>Identify, gather and inform about exceptions/operational irregularities</li> <li>Understand, follow and support to improve shipment data quality</li> <li>Follow necessary regulatory compliance procedures relating to commodity and locations for shipments</li> <li>Route and/or assign shipments under supervision to relevant consol as guided, ensuring it meets our customers service commitment and maximized our profits. </li> <li>Prepare invoices, and necessary back-up documentation ensuring customer invoice timeliness and accuracy</li> <li>Use available tools to monitor and highlight issues with performance</li> </ul> <p><strong>Now, here is what we need from you! </strong></p><br><br> <p><strong>Education Level</strong></p><br><br> <br> <p>Vocational/Specialized/Technical/Certification</p><br><br> <br> <p><strong>Experience Level</strong></p><br><br> <br> <p>less than 2 years</p><br><br> <br> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br><br> </div>