Muaqeb Jobs in Oman
419 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br> <strong>What You ll Do</strong> <p> <strong>Payroll Ownership</strong> </p> <ul> <li> <p>Fully own and manage the monthly payroll cycle end-to-end with accuracy and confidentiality</p> </li> <li> <p>Prepare payroll inputs including attendance, leave balances, deductions, overtime, and employee changes</p> </li> <li> <p>Coordinate with Finance and external vendors where needed</p> </li> <li> <p>Ensure payroll compliance with Omani labor regulations</p> </li> </ul> <p> <strong>PRO & Government Relations Ownership</strong> </p> <ul> <li> <p>Act as the main point of contact for all PRO and government-related matters</p> </li> <li> <p>Manage visas, labor cards, residence permits, renewals, and official documentation</p> </li> <li> <p>Coordinate with government entities and ensure timely submissions and renewals</p> </li> <li> <p>Maintain full compliance with local laws and regulations</p> </li> </ul> <p> <strong>HR Operations</strong> </p> <ul> <li> <p>Maintain accurate employee records and HR documentation</p> </li> <li> <p>Handle onboarding, offboarding, and employment status changes</p> </li> <li> <p>Ensure HR systems and employee files remain updated at all times</p> </li> <li> <p>Support attendance tracking and monthly HR reporting</p> </li> </ul> <p> <strong>Employee Experience</strong> </p> <ul> <li> <p>Support new joiners through onboarding and orientation</p> </li> <li> <p>Respond to employee queries in a timely and professional manner</p> </li> <li> <p>Support employee relations matters and help create a positive workplace culture</p> </li> <li> <p>Inform employees about benefits, policies, and available support</p> </li> </ul> <p> <strong>Compliance & Policies</strong> </p> <ul> <li> <p>Ensure adherence to Omani labor law and internal policies</p> </li> <li> <p>Support implementation and communication of HR policies and procedures</p> </li> <li> <p>Handle disciplinary matters professionally in line with policy and law</p> </li> </ul> <p> <strong>Recruitment Support</strong> </p> <ul> <li> <p>Assist occasionally with job postings, screening, and interview coordination when required</p> </li> </ul> <strong>What We re Looking For</strong> <p> <strong>Qualifications</strong> </p> <ul> <li> <p>Minimum 2 4 years of HR experience in Oman</p> </li> <li> <p>Bachelor s degree in HR, Business, or related field</p> </li> <li> <p>Must be an Omani National</p> </li> </ul> <p> <strong>Must-Have Experience</strong> </p> <ul> <li> <p>Proven experience managing Payroll end-to-end</p> </li> <li> <p>Strong hands-on experience handling PRO/government relations matters</p> </li> <li> <p>Strong knowledge of Omani labor law</p> </li> <li> <p>Excellent spoken and written English</p> </li> </ul> <p> <strong>Competencies</strong> </p> <ul> <li> <p>Organized, detail-oriented, and reliable</p> </li> <li> <p>Strong ownership mindset and ability to work independently</p> </li> <li> <p>High level of confidentiality and professionalism</p> </li> <li> <p>Great communication and stakeholder management skills</p> </li> <li> <p>Problem solver with a people-first mindset</p> </li> </ul> <br></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>JOB PURPOSE:</strong></p>
<p>The Customer Relations Officer serves as the primary point of contact for investors, tenants, and visitors within the One Stop Shop at Khazaen Economic City. This position plays a crucial role in supporting business setup, licensing, permitting, and after‑care services for companies operating within the economic city.</p>
<p><strong>KEY ACCOUNTABILITIES:</strong></p>
<p><strong>Customer Service & Front-Desk Operations</strong></p>
<ul>
<li>Welcome and assist visitors, investors, and tenants at the One Stop Shop.</li>
<li>Respond to inquiries related to business setup, licensing, permits, land leasing, utilities, and operational requirements.</li>
<li>Provide accurate and timely information regarding Khazaen services, procedures, and government partner processes.</li>
<li>Handle complaints professionally and escalate complex cases to the appropriate department.</li>
</ul>
<p><strong>Service Facilitation & Coordination</strong></p>
<ul>
<li>Coordinate with government entities present in the OSS (e.g., municipality, tax authority, labor department) to facilitate customer requests.</li>
<li>Track submitted applications, follow up with stakeholders, and ensure timely completion of processes.</li>
<li>Support customers in completing forms, submitting documents, and navigating digital service portals.</li>
<li>Liaise with internal departments (Commercial, Operations, Legal, Finance) to resolve customer needs.</li>
</ul>
<p><strong>Customer Experience & Relationship Management</strong></p>
<ul>
<li>Maintain strong, professional relationships with existing and potential investors.</li>
<li>Conduct periodic follow-ups with tenants to identify service gaps, gather feedback, and provide after‑care support.</li>
<li>Ensure high satisfaction levels by providing proactive, solution‑driven service.</li>
<li>Assist in organizing customer engagement activities and awareness sessions.</li>
</ul>
<p><strong>Documentation & Reporting</strong></p>
<ul>
<li>Maintain accurate records of customer requests, service timelines, and completed transactions.</li>
<li>Prepare daily/weekly/monthly reports on customer interactions, service volumes, and case status.</li>
<li>Document recurring issues and recommend process improvements to enhance customer experience.</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Minimum Qualification :</strong> Bachelor Degree</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>SUMMARY OF ROLE:</b></p>
<p>The Public Relation Officer is responsible for facilitating mortgage-related formalities with external government entities, including the Ministry of Housing (MOH), Ministry of Commerce and Industry (MOCI), and Muscat Clearing & Depository. The role supports legal and commercial mortgage creation for Corporate, SME, and Islamic banking customers, and ensures proper documentation handling and compliance. The position also provides backup support to retail PRO functions and coordinates with internal departments to ensure accurate and timely execution of assigned tasks.</p>
<p> </p>
<p><b><br></b></p><p><b>Responsibilities</b></p>
<p>1. Mortgage Coordination & Documentation:</p>
<p> Coordinate the creation of legal mortgages at MOH for Corporate and SME customers (Conventional and Islamic).</p>
<p> Facilitate commercial mortgage creation at MOCI and update the bank s name in company commercial records.</p>
<p> Receive original Mulkiyas, MOH receipts, and mortgage agreements from relevant authorities and branches.</p>
<p>2. External Government Engagement:</p>
<p> Deliver share pledge letters to Muscat Depository and follow up on confirmations.</p>
<p> Complete mortgage processing procedures with MOH and MOCI, ensuring compliance with legal requirements.</p>
<p> Initiate contact with government departments and regulatory bodies as required for any documentation or clarification.</p>
<p>3. Support & Backup Activities:</p>
<p> Provide backup support to Retail mortgage operations when their PRO is on leave.</p>
<p> Assist in mortgage-related file organization, tracking, and physical movement to other branches or locations.</p>
<p> Ensure timely filing, scanning, and safekeeping of documentation in accordance with internal standards.</p>
<p>4. Process Innovation, Automation & Digitalization:</p>
<p> Drive continuous process improvement through innovative, automated, and digital solutions once required</p>
<p>5. Business Control & Governance</p>
<p> Ensure adherence to the bank's policies, regulatory requirements, and industry standards in all operational activities.</p>
<p>6. Self/People Development & Continuous Learning:</p>
<p> Continually update oneself through knowledge acquisition, on-the-job training, or project involvement; advocate and support others to do the same.</p>
<p> </p>
<p><b><br></b></p><p><b>Requirements</b></p>
<ul>
<li>Omani Nationality only</li>
<li>Minimum qualification Diploma in Business Administration or a related field; Bachelor's degree preferred.</li>
<li>Minimum 5 years of experience in banking operations, with strong exposure to retail and corporate loan documentation.</li>
</ul></div></section>
<p>A Business Relationship Officer in an insurance company serves as the organization's ambassador, fostering strong relationships with government entities, regulators, industry stakeholders, and key market participants. The role focuses on building trust, enhancing the company's reputation, facilitating effective communication, and proactively resolving issues to support business objectives. The Business Relationship Officer acts as the Company's official liaison and communication focal point for external stakeholders, ensuring that all communications with government entities, regulators, industry bodies, and strategic partners are effectively coordinated, professionally managed, and aligned with the Company's objectives, regulatory obligations, and corporate standards.</p><p><strong>Duties & Responsibilities</strong></p><p><strong>Government & Regulatory Relations</strong></p><ul><li>Develop and maintain strong professional relationships with government authorities, regulatory agencies, and relevant public sector organizations.</li><li>Serve as the primary liaison between the Company and regulatory bodies on operational and business related matters.</li><li>Facilitate timely communication and follow up on regulatory requirements, approvals, submissions, and correspondence.</li><li>Monitor regulatory developments and keep management informed of potential implications and opportunities.</li><li>Coordinate meetings, discussions and engagement initiatives with government and regulatory stakeholders.</li><li>Support compliance with applicable laws, regulations, and industry requirements through effective stakeholder engagement.</li></ul><p><strong>Stakeholder & Market Representation</strong></p><ul><li>Represent the Company professionally at industry events, conferences, meetings, seminars, and networking forums.</li><li>Promote and enhance the Company's reputation, credibility, and brand image within the insurance market.</li><li>Establish and maintain productive relationships with key business partners, brokers, banks, corporate clients, and industry associations.</li><li>Act as a trusted point of contact for external stakeholders, ensuring positive and constructive engagement.</li><li>Identify opportunities to strengthen partnerships and create mutually beneficial collaborations.</li></ul><p><strong>Relationship Management & Communication</strong></p><ul><li>Build and sustain strong rapport with internal and external stakeholders through regular engagement and communication.</li><li>Ensure effective coordination between business units and external parties to facilitate smooth operations.</li><li>Maintain open communication channels to address stakeholder inquiries, concerns, and requests in a timely and professional manner.</li><li>Foster a culture of collaboration and partnership that supports long-term business relationships.</li><li>Prepare professional correspondence, reports, presentations, and stakeholder communication materials.</li><li>Serve as the designated focal point for all official communications between the Company and external stakeholders, including government authorities, regulators, industry associations, strategic partners, and other key institutions.</li><li>Review, coordinate, and facilitate all outgoing corporate communications intended for external stakeholders to ensure consistency, professionalism, accuracy, and alignment with Company objectives and regulatory requirements.</li><li>Coordinate with relevant departments and management to obtain necessary inputs, approvals, and responses before the issuance of official external communications.</li><li>Maintain records of key communications, correspondence, and stakeholder interactions to ensure proper follow-up, accountability, and institutional knowledge.</li><li>Ensure that all external communications reflect the Company's values, strategic priorities, and professional image while supporting strong stakeholder relationships.</li></ul><p><strong>Issue Resolution & Stakeholder Support</strong></p><ul><li>Proactively identify and manage stakeholder concerns and relationship-related matters.</li><li>Coordinate with relevant internal departments to facilitate prompt and effective resolution of issues.</li><li>Follow up on outstanding matters to ensure satisfactory closure and strengthen stakeholder confidence.</li><li>Act as a facilitator and problem-solver to support business continuity and positive stakeholder experiences.</li><li>Escalate critical matters to management when necessary, along with appropriate recommendations.</li><li>Coordinate, schedule, and facilitate meetings within company and government authorities, regulatory bodies, industry associations, business partners, and other key stakeholders on behalf of the Company.</li><li>Prepare meeting agendas, briefing notes, and supporting documentation to ensure effective and productive discussions.</li><li>Attend meetings as the Company's representative and record accurate minutes of meetings (MoM), capturing key discussions, decisions, commitments, and action items.</li><li>Distribute meeting minutes to relevant stakeholders in a timely manner and maintain an organized repository of records and correspondence.</li><li>Monitor, track, and follow up on action items arising from meetings to ensure timely completion and effective closure.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Business Administration, Public Relations, Communications, Insurance, Law, Marketing, or a related discipline.</li><li>Professional certifications in stakeholder management, public relations, or insurance are an advantage.</li><li>2-4 years of experience in administration, office coordination, or customer service, preferably within insurance or financial services.</li><li>Proficiency in MS Office applications and administrative / record-management systems.</li><li>Knowledge of insurance products and processes is an advantage.</li></ul><p><strong>Competencies</strong></p><ul><li>Organization & Time Management</li><li>Coordination & Multitasking</li><li>Communication & Interpersonal Skills</li><li>Attention to Detail & Accuracy</li><li>Customer Focus</li><li>Teamwork & Collaboration</li><li>Compliance & Risk Awareness</li><li>Problem-Solving</li></ul>
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<span>The opportunity A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework.<br> We are hiring an experienced PRO to manage the Company's interaction with Omani government authorities on all matters relating to immigration, labour, civil status, and corporate registration.<br> What the role covers End-to-end processing of employment visas, residence cards, and dependant visas; renewals in advance of expiry; cancellation on departure Labour clearances and work permits with the Ministry of Labour; Omanisation reporting and compliance Renewal of the Company's commercial registration, Chamber of Commerce certificate, and related corporate filings Submission of corporate filings to the relevant authority on matters delegated by the Head of Corporate Services Collection and submission of documents to and from ministries, authorities, and embassies Attestation, notarisation, and translation of documents as required Safe transport and custody of original documents Who we are looking for At least five years as a PRO in Oman, ideally within a regulated financial services or international corporate environment.<br> Comprehensive working knowledge of Omani immigration, labour, and corporate registration procedures.<br> Established working relationships with the relevant ministries and authorities.<br> Valid Omani driving licence.<br> Fluent in Arabic; working English written and spoken.<br> Familiarity with authority procedures in an international financial centre context and prior experience supporting an international workforce with diverse nationalities are both advantages.<br> What this is This is a founding-team role at an institution that will employ an international workforce from the point of launch.<br> The PRO function needs to be running without gaps from day one.<br> If you have the procedural mastery and the established authority relationships to deliver that, this is worth a conversation.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Full-time position based at the Corporate Headquarters with regular on-site supervision of school branches. Role Purpose Lead and oversee the day-to-day operations across all school branches, ensuring the smooth delivery of educational and operational services while maximizing the school's impact on students, employees, and parents. Key Responsibilities Provide executive oversight of daily operations across all school branches, with a particular focus on the three operational clusters. Directly manage Branch Managers, Cluster Leaders, the Logistics Manager, and the Government Relations Officer. Ensure the effective implementation of academic curricula and educational activities across all branches. Oversee logistics, maintenance, warehouse operations, and school transportation services. Ensure compliance with government regulations, licensing requirements, and educational standards. Support the implementation of the school's Impact Maximization Strategy across all branches. Improve operational efficiency while minimizing waste and resource inefficiencies. Coordinate closely with the Academic Director and Finance Director to ensure cross-functional alignment. Prepare and present regular operational reports to the Chief Executive Officer (CEO). Key Performance Indicators (KPIs) Operational compliance rate across school branches (target: 95% or higher ). Parent satisfaction with operational services. Efficient utilization of resources, including logistics, maintenance, and catering. Continuous reduction in operational incidents and service disruptions. Successful implementation of enrichment and volunteer initiatives across branches.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 8 years of experience in educational or service operations management.</li><li>Strong field leadership skills with experience managing multiple teams and locations.</li><li>Thorough knowledge of educational regulations and government compliance requirements in the Sultanate of Oman .</li><li>Proficiency in operational planning, monitoring, and performance management tools.</li><li>Strong commitment to the principles of the Five Pillars of Tranquility (Khumasiyyah Al-Sakinah) .</li><li>Impact Maximization Expectations The COO is expected to maximize operational impact on employees and students by fostering an ideal learning environment aligned with the Five Pillars of Tranquility , while supporting initiatives such as agriculture, household responsibilities, volunteer work, and other impact-driven programs across all school branches.</li></ul><p></p></section>
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<p>As Guest Relations Officer, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.</p><br><p>Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.</p><br><p><strong>Duties and Responsibilities </strong><br>As Guest Relations Officer, I will assume full responsibility for the efficient operation in the following: <br>• Responsible for the daily operation of the telephone operators during the shift and administrative work. <br>• Answer all inquiries in an efficient and friendly manner, using guest names whenever possible and routing calls to proper extensions. <br>• Handle all long distance and local calls and relay message if required. <br>• Accept and deliver wake-up calls, messages and facsimiles in a timely manner. <br>• Assist in booking and taking requests for reservations for Restaurant, Spa and Kids’ Club. <br>• Ensure proper handover of all outstanding matters for follow-up at the end of the shift. <br>• Utilize and ensure proper working condition of the telephone switchboard, guest room telephones and facsimile machines. <br>• Ensure all equipment of the department is kept clean and in good working condition. <br>• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded. <br>• Strictly adhere to LQA standards and guest comments.</p><br><p><strong>Qualifications</strong><br>To execute the position of Guest Relations Officer, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:</p><br><p>• High school diploma or equivalent and at least 1 year experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.<br>• Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms.<br>• I have an excellent command of written and spoken English, and I am able to live in a remote location for extended periods of time and travel on single status.</p><br><p><i>The above is intended to provide an overview of the role and responsibilities for a Guest Relations Officer at Six Senses Zighy Bay It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.</i></p><br><p><i>Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment.</i><br> </p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>
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<p><b>Job Description:</b></p><p> </p><p>The Senior Officer – Broker Relations is responsible for managing, growing, and strengthening Orient’s broker network across General and Medical insurance lines. The role focuses on developing strategic broker partnerships, driving portfolio expansion, and ensuring seamless coordination between brokers, underwriting, finance, and internal teams. It ensures optimal broker performance through regular reviews, training, renewal management, and strict adherence to compliance and regulatory requirements, while maintaining strong relationships that support business growth and corporate account acquisition.</p><p> </p><p><b>What you will do (Key Responsibilities)</b></p><p> </p><ul><li>Maintain and expand the broker portfolio on both General and Medical lines of business.</li><li>Conduct regular and strategic meetings with allocated brokers to develop the portfolio.</li><li>Handle renewal management and related coordination with both brokers and the Underwriting team.</li><li>Prepare business/performance reports on a monthly basis and share them with the line manager.</li><li>Conduct portal presentations and training for brokers on various products offered by Orient.</li><li>Monitor and analyse broker performance on a regular basis.</li><li>Support the Finance Department on credit control–related issues.</li><li>Maintain excellent rapport with both internal and external stakeholders.</li><li>Build a strong pipeline of corporate accounts for each quarter.</li><li>Update and maintain all KYC‑related documents of the panel broker.</li><li>Ensure adherence to all regulatory and compliance‑related processes required by the company.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills to be successful (Qualification)</b></p><p><b> </b></p><ul><li><b>Education: Bachelor’s / Master’s / Diploma.</b></li><li><b>Experience: Minimum 5 years in a broker relations role.</b></li><li><b>Certification: Insurance certification will be an added advantage.</b></li><li><b>Excellent communication and people‑management skills.</b></li></ul><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a Business Support Officer to join our Pharma & Laboratory Division. This role combines office work and client visits. You will support daily operations, communicate with customers, coordinate with different departments, and help ensure projects and deliveries are completed on time.</p><p>Key Responsibilities:</p><ul><li>Visit government and private sector customers across Oman.</li><li>Build and maintain good relationships with clients.</li><li>Meet with purchasing departments, pharmacies, stores, hospitals, and other healthcare professionals.</li><li>Understand customer needs and collect feedback.</li><li>Support preparation of tenders and quotations.</li><li>Coordinate with suppliers, manufacturers, and the sales team.</li><li>Assist with product registration and regulatory documentation.</li><li>Follow up with government authorities regarding approvals and medicine import procedures.</li><li>Support the logistics team during deliveries when required.</li><li>Collect delivery documents and coordinate with the finance team for invoicing and payment follow-up.</li><li>Maintain accurate records and prepare regular progress updates for management.</li><li>Represent the company professionally and keep all business information confidential.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's Degree in Sciences, Pharmacy, or related field.</p><p>1-3 years of relevant work experience is preferred. Fresh graduates with strong communication and organizational skills are encouraged to apply.</p><p>Experience working with government organizations or tender processes is an advantage.</p><p>Skills:</p><ul><li>Good communication and interpersonal skills - must be fluent in English and Arabic.</li><li>Professional and confident when dealing with clients.</li><li>Strong organizational and follow-up skills.</li><li>Ability to manage several tasks at the same time.</li><li>Good attention to detail.</li><li>Basic knowledge of Microsoft Office (Word, Excel, Outlook).</li><li>Ability to work both independently and as part of a team.</li></ul><p></p></section>
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<p><strong><span>Job Description</span></strong></p><br><p><strong><span>Head – Administration & Industrial Relations</span></strong></p><br><p><strong><span>Location: Modular Fabrication Facility, Sohar, Sultanate of Oman<br> Reporting To: Unit Head, Sohar<br> </span></strong></p><br><p><strong><span>Role Purpose</span></strong></p><br><p><span>To provide strategic and operational leadership for Administration, Industrial Relations, Workforce Management, Government Liaison, Facilities, and Welfare functions at a large Modular Fabrication Facility, ensuring full statutory compliance, harmonious industrial relations, workforce productivity, superior welfare standards, and seamless support to Projects, Clients, and PMT—aligned with best practices of leading EPC, Oil & Gas, and GCC industries.</span></p><br><p><strong><span>Key Responsibilities</span></strong></p><br><p><strong><span>1. Industrial Relations & Labour Governance</span></strong></p><br><ul><li><span>Head the Industrial Relations function, ensuring a stable, compliant, and productive work environment.</span></li><li><span>Prevent, manage, and resolve labour disputes, unrest, and disciplinary matters.</span></li><li><span>Conduct domestic enquiries, disciplinary actions, terminations, and settlements strictly as per Oman Labour Law.</span></li><li><span>Maintain harmonious relations between management, workmen, and authorities.</span></li><li><span>Lead IR risk assessment and mitigation strategies.</span></li></ul><p><strong><span>2. Omani Nationals (Omanization) – End?to?End Ownership</span></strong></p><br><ul><li><span>Full lifecycle management of Omani Nationals, including: </span><ul><li><span>Recruitment, onboarding, deployment</span></li><li><span>Performance management and retention</span></li><li><span>Career progression and succession planning</span></li></ul></li><li><span>Ensure achievement and sustainability of Omanization targets.</span></li><li><span>Interface with Ministry of Labour on all Omanization matters.</span></li></ul><p><strong><span>3. Workforce Planning, Mobilization & Control</span></strong></p><br><ul><li><span>Overall responsibility for workforce planning, mobilization, allocation, demobilization, and optimization.</span></li><li><span>Maintain control over manpower strength, productivity, and deployment efficiency.</span></li><li><span>Monitor compliance with contractual manpower commitments to Oil & Gas clients.</span></li></ul><p><strong><span>4. Administration Leadership</span></strong></p><br><ul><li><span>Head site and facility administration, covering offices, logistics, assets, and administrative services.</span></li><li><span>Develop and implement SOPs aligned with GCC EPC best practices.</span></li><li><span>Budgeting, cost control, and optimization of administrative expenses.</span></li></ul><p><strong><span>5. Labour Camp, Staff Accommodation & Welfare Facilities</span></strong></p><br><ul><li><span>End?to?end management of Labour Camps ensuring: </span><ul><li><span>Compliance with Ministry of Labour, Health, and Municipality regulations</span></li><li><span>Hygiene, safety, catering, recreation, and accommodation standards</span></li></ul></li><li><span>Manage Staff Accommodation Facilities, including allocation, maintenance, security, and welfare services.</span></li><li><span>Conduct inspections and audits to ensure compliance with client and statutory norms.</span></li></ul><p><strong><span>6. Medical Center & Occupational Health</span></strong></p><br><ul><li><span>Oversee onsite Medical Center / Occupational Health Facilities.</span></li><li><span>Ensure statutory medical coverage, emergency readiness, and fitness?to?work compliance.</span></li><li><span>Coordinate health surveillance and wellness initiatives.</span></li></ul><p><strong><span>7. Infrastructure Development & Facility Expansion</span></strong></p><br><ul><li><span>Plan and oversee infrastructure development, including: </span><ul><li><span>Offices and administration buildings</span></li><li><span>Workmen leisure and recreation rooms</span></li><li><span>Toilet and washroom facilities</span></li><li><span>Building expansions based on manpower growth</span></li></ul></li><li><span>Coordinate with Engineering, Project, and HSE teams to ensure compliance and timely completion.</span></li></ul><p><strong><span>8. Canteen & Catering Management</span></strong></p><br><ul><li><span>Overall management of canteen and catering services for staff and workmen.</span></li><li><span>Ensure food quality, hygiene, nutrition, and Municipality compliance.</span></li><li><span>Vendor management, cost control, and grievance handling related to catering.</span></li></ul><p><strong><span>9. Grievance Handling & Employee Engagement</span></strong></p><br><ul><li><span>Establish effective grievance redressal mechanisms.</span></li><li><span>Address grievances related to wages, overtime, benefits, accommodation, transportation, and welfare.</span></li><li><span>Conduct regular workforce engagement programs and meetings.</span></li></ul><p><strong><span>10. Compensation, Wages & Benefits Governance</span></strong></p><br><ul><li><span>Ensure timely and accurate wage disbursement in line with WPS requirements.</span></li><li><span>Oversee benefits, insurance, medical coverage, leave, and end?of?service benefits.</span></li><li><span>Ensure transparency and fairness to avoid disputes.</span></li></ul><p><strong><span>11. Government Liaison & Statutory Compliance</span></strong></p><br><ul><li><span>Act as primary interface with: </span><ul><li><span>Ministry of Labour</span></li><li><span>Royal Oman Police (ROP)</span></li><li><span>Immigration and Municipality authorities</span></li></ul></li><li><span>Manage inspections, audits, and statutory reporting.</span></li><li><span>Maintain strong knowledge of Oman Labour Law and Ministerial Decisions.</span></li></ul><p><strong><span>12. Skill Development – Omanis & Expat Workmen</span></strong></p><br><ul><li><span>Drive skill development and upskilling programs for: </span><ul><li><span>Omani Nationals</span></li><li><span>Expat workmen</span></li></ul></li><li><span>Coordinate training, certifications, competency mapping, and skill matrices.</span></li><li><span>Align skill development with project and national objectives.</span></li></ul><p><strong><span>13. Transportation Services Management</span></strong></p><br><ul><li><span>Ensure smooth and safe transportation services for workmen, staff, PMT, and visitors.</span></li><li><span>Oversee fleet management, routing, scheduling, vendor control, and HSE compliance.</span></li></ul><p><strong><span>14. Client Management & Administrative Support</span></strong></p><br><ul><li><span>Act as single?point admin and IR interface for clients.</span></li><li><span></span></li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>About the Role:</b> We are looking for a Business Support Officer to join our Pharma & Laboratory Division. This role combines office work and client visits. You will support daily operations, communicate with customers, coordinate with different departments, and help ensure projects and deliveries are completed on time. Key Responsibilities: Visit government and private sector customers across Oman. Build and maintain good relationships with clients. Meet with purchasing departments, pharmacies, stores, hospitals, and other healthcare professionals. Understand customer needs and collect feedback. Support preparation of tenders and quotations. Coordinate with suppliers, manufacturers, and the sales team. Assist with product registration and regulatory documentation. Follow up with government authorities regarding approvals and medicine import procedures. Support the logistics team during deliveries when required. Collect delivery documents and coordinate with the finance team for invoicing and payment follow-up. Maintain accurate records and prepare regular progress updates for management. Represent the company professionally and keep all business information confidential.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements: Bachelor's Degree in Sciences, Pharmacy, or related field. 1 3 years of relevant work experience is preferred. Fresh graduates with strong communication and organizational skills are encouraged to apply. Experience working with government organizations or tender processes is an advantage. Skills: Good communication and interpersonal skills - must be fluent in English and Arabic. Professional and confident when dealing with clients. Strong organizational and follow-up skills. Ability to manage several tasks at the same time. Good attention to detail. Basic knowledge of Microsoft Office (Word, Excel, Outlook). Ability to work both independently and as part of a team.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Chief of Corporate Support Officer provides strategic leadership and operational oversight of the administrative, human resources, technology, and communications functions of Mazoon Mining Company.</p><p>The CCSO ensures all supporting functions operate efficiently, compliantly, and in alignment with the Company's strategic objectives, applicable Omani law, MDO shareholder governance requirements, and the directives of the CEO and Board of Directors.</p><p>DUTIES AND RESPONSIBILITIES:</p><p>STRATEGIC PLANNING & ADMINISTRATION</p><p>1. Strategic Planning & Administration</p><ul><li>Develop and implement the administrative strategy in alignment with the Company's overall strategic plan.</li><li>Provide strategic advice to the CEO on HR, IT, and communications matters.</li><li>Lead the annual planning, budgeting, and performance monitoring for all functions under the CCSO's oversight.</li><li>Ensure all administrative policies and procedures are current, compliant with Omani law, and aligned with MDO governance requirements.</li></ul><p>2. Human Resources & Omanisation</p><ul><li>Oversee the HR & Admin Manager in executing recruitment, onboarding, performance management, training & development, and employee relations.</li><li>Ensure full compliance with the HR Policy and Procedures Manual as approved by the Board and with Omani Labour Law.</li><li>Champion Omanisation targets and structured nationalization plans across the organization.</li><li>Drive a positive organisational culture, employee engagement, and workforce wellbeing initiatives.</li><li>Oversee general administrative operations including facilities management, fleet, and site support services.</li></ul><p>TECHNOLOGY & INFORMATION SYSTEMS</p><p>3. Technology & Information Systems</p><ul><li>Oversee the Technology & Systems Manager to ensure robust, secure, and efficient IT infrastructure across the Company.</li><li>Approve IT strategies, digital transformation initiatives, and technology investment decisions.</li><li>Ensure cybersecurity policies, data governance frameworks, and business continuity plans are in place and enforced.</li><li>Oversee implementation and maintenance of enterprise systems including ERP, HRMS, and document management platforms.</li></ul><p>COMMUNICATIONS & GOVERNANCE</p><p>4. Communications & Stakeholder Engagement</p><ul><li>Oversee the Communication and Stakeholder Engagement Manager in developing and executing internal and external communication strategies.</li><li>Ensure effective engagement with local communities, government entities, and media.</li><li>Review and approve all official communications, press releases, and public relations materials.</li><li>Maintain positive relationships with relevant government ministries, regulatory bodies, and the shareholder (MDO).</li></ul><p>5. Governance & Compliance</p><ul><li>Ensure all administrative and support functions operate in compliance with applicable Omani laws, MDO governance requirements, and Company policies.</li><li>Develop and maintain an up-to-date suite of administrative policies and procedures aligned with best practice.</li><li>Submit regular reports to the CEO regarding the performance of all functions under the CCSO's supervision.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Human Resources, Public Administration, or a related field. A Master's degree (MBA or equivalent) is highly desirable.</li><li>CIPD, SHRM, PMP, or equivalent professional qualification is preferred.</li><li>Minimum 15 years of experience in heavy industrial management, with at least 5 years in a senior leadership position.</li><li>Progressive experience in administration, HR, or corporate services management.</li><li>Experience in the mining, oil & gas, or heavy industry sector is an advantage.</li><li>GCC regional experience is preferred.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>The Driver & Logistics Officer is responsible for ensuring timely and accurate deliveries while supporting warehouse, logistics, and office operations.<br> The role ensures smooth coordination of store activities, shipment handling, and administrative support, contributing to overall operational efficiency and client satisfaction.<br> Job Responsibilities Delivery and Logistics Ensure timely deliveries to clients, including deliveries within and outside Muscat as required.<br> Handle store and office deliveries, including new devices and E-Store orders.<br> Manage delivery documentation (invoices, proof of delivery) ensuring accuracy and completeness.<br> Warehouse and Store Management Support daily warehouse/store operations in coordination with the warehouse team.<br> Take full responsibility for store organization and stock monitoring, ensuring minimum stock levels are maintained.<br> Coordinate and handle RGRs and all related import/export shipment activities in collaboration with Supply Chain team.<br> Obtain the necessary government approvals related to import activities.<br> Finance Support Support the Finance team with client payment collections and ensure proper and timely settlement of cash receivables.<br> Deposit cheques in the bank as required.<br> Office and Administrative Support Assist in procurement and replenishment of office supplies (stationery, pantry, etc.<br>). Provide general administrative and office support as assigned.<br> Minimum Qualifications: 1-3 years’ minimum experience in: Delivery and distribution operations Warehouse/store handling Basic logistics coordination (shipments, returns, or documentation) Driving License & Vehicle Required Skills: Strong interpersonal and communication skills Ability to handle logistics coordination and documentation Time management and multitasking abilities Professional, reliable, and presentable</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
Oman </div>
</div>
<p><h4>Description</h4>
<p>The opportunity</p>
<p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. We are hiring an experienced PRO to manage the company's interaction with Omani government authorities on all matters relating to immigration, labour, civil status, and corporate registration.</p>
<p>What the role covers</p>
<ul>
<li>End-to-end processing of employment visas, residence cards, and dependant visas; renewals in advance of expiry; cancellation on departure</li>
<li>Labour clearances and work permits with the Ministry of Labour; Omanisation reporting and compliance</li>
<li>Renewal of the company's commercial registration, Chamber of Commerce certificate, and related corporate filings</li>
<li>Submission of corporate filings to the relevant authority on matters delegated by the Head of Corporate Services</li>
<li>Collection and submission of documents to and from ministries, authorities, and embassies</li>
<li>Attestation, notarisation, and translation of documents as required</li>
<li>Safe transport and custody of original documents</li>
</ul>
<p>Requirements</p>
<p>Who we are looking for</p>
<ul>
<li>At least five years as a PRO in Oman, ideally within a regulated financial services or international corporate environment</li>
<li>Comprehensive working knowledge of Omani immigration, labour, and corporate registration procedures</li>
<li>Established working relationships with the relevant ministries and authorities</li>
<li>Valid Omani driving licence</li>
<li>Fluent in Arabic; working English written and spoken</li>
<li>Familiarity with authority procedures in an international financial centre context and prior experience supporting an international workforce with diverse nationalities are both advantages</li>
</ul>
<p>What this is</p>
<p>This is a founding-team role at an institution that will employ an international workforce from the point of launch. The PRO function needs to be running without gaps from day one. If you have the procedural mastery and the established authority relationships to deliver that, this is worth a conversation.</p></p><p></p>
<p><h4>Description</h4>
<p>The opportunity</p>
<p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. We are hiring an experienced PRO to manage the company's interaction with Omani government authorities on all matters relating to immigration, labour, civil status, and corporate registration.</p>
<p>What the role covers</p>
<ul>
<li>End-to-end processing of employment visas, residence cards, and dependant visas; renewals in advance of expiry; cancellation on departure</li>
<li>Labour clearances and work permits with the Ministry of Labour; Omanisation reporting and compliance</li>
<li>Renewal of the company's commercial registration, Chamber of Commerce certificate, and related corporate filings</li>
<li>Submission of corporate filings to the relevant authority on matters delegated by the Head of Corporate Services</li>
<li>Collection and submission of documents to and from ministries, authorities, and embassies</li>
<li>Attestation, notarisation, and translation of documents as required</li>
<li>Safe transport and custody of original documents</li>
</ul>
<p>Requirements</p>
<p>Who we are looking for</p>
<ul>
<li>At least five years as a PRO in Oman, ideally within a regulated financial services or international corporate environment</li>
<li>Comprehensive working knowledge of Omani immigration, labour, and corporate registration procedures</li>
<li>Established working relationships with the relevant ministries and authorities</li>
<li>Valid Omani driving licence</li>
<li>Fluent in Arabic; working English written and spoken</li>
<li>Familiarity with authority procedures in an international financial centre context and prior experience supporting an international workforce with diverse nationalities are both advantages</li>
</ul>
<p>What this is</p>
<p>This is a founding-team role at an institution that will employ an international workforce from the point of launch. The PRO function needs to be running without gaps from day one. If you have the procedural mastery and the established authority relationships to deliver that, this is worth a conversation.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Chief Executive Officer (CEO) is responsible for providing strategic leadership and executive management of Credit Oman, ensuring the achievement of the organization's vision, mission, strategic objectives, and financial sustainability. The CEO leads the development and execution of business strategies that support the growth of domestic and export credit insurance services, contribute to Oman Vision 2040, and create value for stakeholders. The CEO is accountable for driving business growth, managing enterprise risks, strengthening organizational performance, fostering innovation and digital transformation, and maintaining effective relationships with shareholders, regulators, customers, government entities, and strategic partners.</p><p><strong>Strategic Leadership</strong></p><ul><li>Develop and implement the organization's long-term strategy and business plans.</li><li>Lead the execution of strategic initiatives approved by the Board of Directors.</li><li>Identify growth opportunities, emerging market trends, and new business opportunities.</li><li>Ensure alignment of business objectives with Oman Vision 2040 and shareholder expectations.</li><li>Promote innovation and continuous improvement across the organization.</li></ul><p><strong>Business Growth & Market Development</strong></p><ul><li>Drive sustainable growth in premium income, market share, and profitability.</li><li>Expand Credit Oman's support for exporters, SMEs, and domestic businesses.</li><li>Develop strategic partnerships with banks, financial institutions, government entities, and international organizations.</li><li>Identify opportunities for new products, services, and market expansion.</li><li>Strengthen Credit Oman's position as a leading credit insurance provider in the region.</li></ul><p><strong>Financial Management</strong></p><ul><li>Ensure sound financial management and long-term financial sustainability.</li><li>Lead annual budgeting, business planning, and financial forecasting activities.</li><li>Monitor financial performance and ensure achievement of approved targets.</li><li>Optimize resource allocation and operational efficiency.</li><li>Ensure compliance with financial reporting standards and regulatory requirements.</li></ul><p><strong>Credit Insurance, Risk & Governance</strong></p><ul><li>Oversee underwriting, claims, recoveries, reinsurance, and risk management functions.</li><li>Ensure effective management of commercial, financial, operational, and strategic risks.</li><li>Promote a strong risk management culture across the organization.</li><li>Ensure compliance with applicable laws, regulations, policies, and governance requirements.</li><li>Maintain strong internal controls and risk mitigation frameworks.</li></ul><p><strong>Stakeholder Management</strong></p><ul><li>Build and maintain strong relationships with the Board of Directors, Oman Investment Authority (OIA), government entities, regulators, customers, and strategic partners.</li><li>Represent Credit Oman at local, regional, and international forums.</li><li>Strengthen collaboration with stakeholders to support business growth and national economic objectives.</li><li>Act as the principal spokesperson for the organization.</li></ul><p><strong>Organizational Leadership</strong></p><ul><li>Lead and develop a high-performing executive management team.</li><li>Foster a culture of accountability, collaboration, innovation, and excellence.</li><li>Support succession planning and leadership development initiatives.</li><li>Ensure employee engagement and organizational effectiveness.</li><li>Promote a positive and inclusive workplace culture.</li></ul><p><strong>Digital Transformation & Innovation</strong></p><ul><li>Lead digital transformation initiatives to enhance operational efficiency and customer experience.</li><li>Encourage the adoption of technology-driven solutions and data-driven decision-making.</li><li>Promote innovation in products, services, and business processes.</li><li>Ensure the organization remains competitive and responsive to market changes.</li></ul><p><strong>Key Performance Indicators (KPIs)</strong></p><ul><li>Achievement of strategic plan objectives.</li><li>Growth in premium income and market share.</li><li>Financial performance and profitability targets.</li><li>Customer satisfaction and stakeholder engagement.</li><li>Portfolio quality and risk management effectiveness.</li><li>Growth in support provided to exporters and SMEs.</li><li>Employee engagement and organizational performance.</li><li>Successful execution of transformation and innovation initiatives.</li><li>Compliance and governance performance.</li></ul><p><strong>Key Work-Related Contacts</strong></p><p><strong>Inside and Outside the Organization</strong></p><ul><li><strong>Internal Contacts</strong><ul><li>Board of Directors and Board Committees.</li><li>Executive Management Team.</li><li>Department Heads and Managers.</li><li>All Employees across the organization.</li><li>Internal Audit Function.</li><li>Risk Management and Compliance Functions.</li><li>Corporate Governance Function.</li><li>Project and Steering Committees.</li></ul></li><li><strong>External Contacts</strong><ul><li>Oman Investment Authority (OIA).</li><li>Regulatory and Government Authorities.</li><li>Ministry of Finance and other relevant Ministries.</li><li>Central Bank and Financial Regulatory Bodies (as applicable).</li><li>Local and International Banks and Financial Institutions.</li><li>Reinsurance Partners.</li><li>Domestic and International Customers.</li><li>Exporters and SME Business Community.</li><li>Insurance Industry Associations and Professional Bodies.</li><li>International Credit Insurance and Export Credit Agencies (ECAs).</li><li>Strategic Business Partners and Service Providers.</li><li>External Auditors, Legal Advisors, and Consultants.</li><li>Media Representatives and Public Relations Stakeholders.</li><li>Local, Regional, and International Investors and Business Communities.</li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in finance, Banking, Insurance, Business Administration, Economics, Risk Management, or a related field.</li><li>Master's Degree (MBA or equivalent) is highly preferred.</li><li>Professional Qualifications (Preferred): ACII, CPCU, CFA, FRM, ACCA, or equivalent professional qualifications.</li><li>Executive leadership certifications are an advantage.</li><li><strong>Skills & Knowledge:</strong><ul><li>Strong knowledge of network protocols, firewalls, and security technologies.</li><li>Adequate experience with cloud platforms and virtualization technologies.</li><li>Proficiency in managing Windows and Linux server environments.</li><li>Excellent problem-solving, analytical, and project management skills.</li><li>Strong communication and interpersonal skills, with the ability to work effectively with technical and non-technical stakeholders.</li></ul></li><li><strong>Experience</strong><ul><li>Minimum 15 years of progressive leadership experience.</li><li>Minimum 8 years in a senior executive leadership role.</li><li>Proven experience within financial services, insurance, credit insurance, banking, export finance, or related sectors.</li><li>Experience working with Boards of Directors and government-related entities.</li><li>Demonstrated success in business growth, organizational transformation, and stakeholder management.</li><li>Experience in GCC markets is highly desirable.</li></ul></li><li><strong>Key Competencies:</strong><ul><li><strong>Leadership & Strategy</strong><ul><li>Strategic Thinking</li><li>Visionary Leadership</li><li>Business Acumen</li><li>Change Management</li></ul></li><li><strong>Commercial & Financial</strong><ul><li>Financial Management</li><li>Business Development</li><li>Market Expansion</li><li>Commercial Awareness</li></ul></li><li><strong>Technical</strong><ul><li>Credit Insurance</li><li>Risk Management</li><li>Corporate Governance</li><li>Regulatory Compliance</li></ul></li><li><strong>People & Relationships</strong><ul><li>Stakeholder Management</li><li>Communication & Influencing</li><li>Negotiation</li><li>Team Leadership</li></ul></li><li><strong>Personal Attributes</strong><ul><li>Integrity and Ethics</li><li>Accountability</li><li>Resilience</li><li>Results Orientation</li><li>Innovation Mindset</li></ul></li></ul></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>Job Description</strong> </p> <p> <strong>Head Administration & Industrial Relations</strong> </p> <p> <strong>Location: Modular Fabrication Facility, Sohar, Sultanate of Oman<br> Reporting To: Unit Head, Sohar<br> </strong> </p> <p> <strong>Role Purpose</strong> </p> <p>To provide strategic and operational leadership for Administration, Industrial Relations, Workforce Management, Government Liaison, Facilities, and Welfare functions at a large Modular Fabrication Facility, ensuring full statutory compliance, harmonious industrial relations, workforce productivity, superior welfare standards, and seamless support to Projects, Clients, and PMT aligned with best practices of leading EPC, Oil & Gas, and GCC industries.</p> <p> <strong>Key Responsibilities</strong> </p> <p> <strong>1. Industrial Relations & Labour Governance</strong> </p> <ul> <li>Head the Industrial Relations function, ensuring a stable, compliant, and productive work environment.</li> <li>Prevent, manage, and resolve labour disputes, unrest, and disciplinary matters.</li> <li>Conduct domestic enquiries, disciplinary actions, terminations, and settlements strictly as per Oman Labour Law.</li> <li>Maintain harmonious relations between management, workmen, and authorities.</li> <li>Lead IR risk assessment and mitigation strategies.</li> </ul> <p> <strong>2. Omani Nationals (Omanization) End?to?End Ownership</strong> </p> <ul> <li>Full lifecycle management of Omani Nationals, including: <ul> <li>Recruitment, onboarding, deployment</li> <li>Performance management and retention</li> <li>Career progression and succession planning</li> </ul> </li> <li>Ensure achievement and sustainability of Omanization targets.</li> <li>Interface with Ministry of Labour on all Omanization matters.</li> </ul> <p> <strong>3. Workforce Planning, Mobilization & Control</strong> </p> <ul> <li>Overall responsibility for workforce planning, mobilization, allocation, demobilization, and optimization.</li> <li>Maintain control over manpower strength, productivity, and deployment efficiency.</li> <li>Monitor compliance with contractual manpower commitments to Oil & Gas clients.</li> </ul> <p> <strong>4. Administration Leadership</strong> </p> <ul> <li>Head site and facility administration, covering offices, logistics, assets, and administrative services.</li> <li>Develop and implement SOPs aligned with GCC EPC best practices.</li> <li>Budgeting, cost control, and optimization of administrative expenses.</li> </ul> <p> <strong>5. Labour Camp, Staff Accommodation & Welfare Facilities</strong> </p> <ul> <li>End?to?end management of Labour Camps ensuring: <ul> <li>Compliance with Ministry of Labour, Health, and Municipality regulations</li> <li>Hygiene, safety, catering, recreation, and accommodation standards</li> </ul> </li> <li>Manage Staff Accommodation Facilities, including allocation, maintenance, security, and welfare services.</li> <li>Conduct inspections and audits to ensure compliance with client and statutory norms.</li> </ul> <p> <strong>6. Medical Center & Occupational Health</strong> </p> <ul> <li>Oversee onsite Medical Center / Occupational Health Facilities.</li> <li>Ensure statutory medical coverage, emergency readiness, and fitness?to?work compliance.</li> <li>Coordinate health surveillance and wellness initiatives.</li> </ul> <p> <strong>7. Infrastructure Development & Facility Expansion</strong> </p> <ul> <li>Plan and oversee infrastructure development, including: <ul> <li>Offices and administration buildings</li> <li>Workmen leisure and recreation rooms</li> <li>Toilet and washroom facilities</li> <li>Building expansions based on manpower growth</li> </ul> </li> <li>Coordinate with Engineering, Project, and HSE teams to ensure compliance and timely completion.</li> </ul> <p> <strong>8. Canteen & Catering Management</strong> </p> <ul> <li>Overall management of canteen and catering services for staff and workmen.</li> <li>Ensure food quality, hygiene, nutrition, and Municipality compliance.</li> <li>Vendor management, cost control, and grievance handling related to catering.</li> </ul> <p> <strong>9. Grievance Handling & Employee Engagement</strong> </p> <ul> <li>Establish effective grievance redressal mechanisms.</li> <li>Address grievances related to wages, overtime, benefits, accommodation, transportation, and welfare.</li> <li>Conduct regular workforce engagement programs and meetings.</li> </ul> <p> <strong>10. Compensation, Wages & Benefits Governance</strong> </p> <ul> <li>Ensure timely and accurate wage disbursement in line with WPS requirements.</li> <li>Oversee benefits, insurance, medical coverage, leave, and end?of?service benefits.</li> <li>Ensure transparency and fairness to avoid disputes.</li> </ul> <p> <strong>11. Government Liaison & Statutory Compliance</strong> </p> <ul> <li>Act as primary interface with: <ul> <li>Ministry of Labour</li> <li>Royal Oman Police (ROP)</li> <li>Immigration and Municipality authorities</li> </ul> </li> <li>Manage inspections, audits, and statutory reporting.</li> <li>Maintain strong knowledge of Oman Labour Law and Ministerial Decisions.</li> </ul> <p> <strong>12. Skill Development Omanis & Expat Workmen</strong> </p> <ul> <li>Drive skill development and upskilling programs for: <ul> <li>Omani Nationals</li> <li>Expat workmen</li> </ul> </li> <li>Coordinate training, certifications, competency mapping, and skill matrices.</li> <li>Align skill development with project and national objectives.</li> </ul> <p> <strong>13. Transportation Services Management</strong> </p> <ul> <li>Ensure smooth and safe transportation services for workmen, staff, PMT, and visitors.</li> <li>Oversee fleet management, routing, scheduling, vendor control, and HSE compliance.</li> </ul> <p> <strong>14. Client Management & Administrative Support</strong> </p> <ul> <li>Act as single?point admin and IR interface for clients.</li> <li>Provide client support related to: <ul> <li>Office facilities</li> <li>Site access</li> <li>Accommodation and logistics</li> </ul> </li> <li>Maintain service standards aligned with Oil & Gas client expectations.</li> </ul> <p><br></p> <p> <strong>Candidate Profile</strong> </p> <p> <strong>Essential:</strong> </p> <ul> <li>15+ years experience in Construction / Oil & Gas / EPC / Modular Fabrication.</li> <li>8 10 years in Oman or GCC in senior IR & Administration roles.</li> <li>Proven handling of large multicultural workforces (3,000+ manpower).</li> <li>Strong knowledge of Oman Labour Law, WPS, and GCC practices.</li> </ul> <p> <strong>Preferred:</strong> </p> <ul> <li>Experience with L&T / leading EPC or Oil & Gas majors.</li> <li>Arabic working knowledge is an advantage.</li> </ul></div></section>
<p><h4>Company</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Job description</h4>
<p>The Senior Officer – Broker Relations is responsible for managing, growing, and strengthening Orient’s broker network across General and Medical insurance lines. The role focuses on developing strategic broker partnerships, driving portfolio expansion, and ensuring seamless coordination between brokers, underwriting, finance, and internal teams. It ensures optimal broker performance through regular reviews, training, renewal management, and strict adherence to compliance and regulatory requirements, while maintaining strong relationships that support business growth and corporate account acquisition.</p>
<h4>What you will do (key responsibilities)</h4>
<ul>
<li>Maintain and expand the broker portfolio on both General and Medical lines of business.</li>
<li>Conduct regular and strategic meetings with allocated brokers to develop the portfolio.</li>
<li>Handle renewal management and related coordination with both brokers and the underwriting team.</li>
<li>Prepare business/performance reports on a monthly basis and share them with the line manager.</li>
<li>Conduct portal presentations and training for brokers on various products offered by Orient.</li>
<li>Monitor and analyse broker performance on a regular basis.</li>
<li>Support the Finance Department on credit control related issues.</li>
<li>Maintain excellent rapport with both internal and external stakeholders.</li>
<li>Build a strong pipeline of corporate accounts for each quarter.</li>
<li>Update and maintain all KYC related documents of the panel broker.</li>
<li>Ensure adherence to all regulatory and compliance related processes required by the company.</li>
</ul>
<h4>Required skills to be successful (qualification)</h4>
<ul>
<li>Education: Bachelor’s / Master’s / Diploma.</li>
<li>Experience: Minimum 5 years in a broker relations role.</li>
<li>Certification: Insurance certification will be an added advantage.</li>
<li>Excellent communication and people management skills.</li>
</ul>
<h4>About Orient Insurance PJSC</h4>
<p>Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth. The company is counted among the leaders in the UAE insurance market. Orient Insurance Company has a paid-up capital of AED 500 Million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman, Riyadh in Kingdom of Saudi Arabia and Bahrain.</p></p><p></p>
<p><h4>Company</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Job description</h4>
<p>The Senior Officer – Broker Relations is responsible for managing, growing, and strengthening Orient’s broker network across General and Medical insurance lines. The role focuses on developing strategic broker partnerships, driving portfolio expansion, and ensuring seamless coordination between brokers, underwriting, finance, and internal teams. It ensures optimal broker performance through regular reviews, training, renewal management, and strict adherence to compliance and regulatory requirements, while maintaining strong relationships that support business growth and corporate account acquisition.</p>
<h4>What you will do (key responsibilities)</h4>
<ul>
<li>Maintain and expand the broker portfolio on both General and Medical lines of business.</li>
<li>Conduct regular and strategic meetings with allocated brokers to develop the portfolio.</li>
<li>Handle renewal management and related coordination with both brokers and the underwriting team.</li>
<li>Prepare business/performance reports on a monthly basis and share them with the line manager.</li>
<li>Conduct portal presentations and training for brokers on various products offered by Orient.</li>
<li>Monitor and analyse broker performance on a regular basis.</li>
<li>Support the Finance Department on credit control related issues.</li>
<li>Maintain excellent rapport with both internal and external stakeholders.</li>
<li>Build a strong pipeline of corporate accounts for each quarter.</li>
<li>Update and maintain all KYC related documents of the panel broker.</li>
<li>Ensure adherence to all regulatory and compliance related processes required by the company.</li>
</ul>
<h4>Required skills to be successful (qualification)</h4>
<ul>
<li>Education: Bachelor’s / Master’s / Diploma.</li>
<li>Experience: Minimum 5 years in a broker relations role.</li>
<li>Certification: Insurance certification will be an added advantage.</li>
<li>Excellent communication and people management skills.</li>
</ul>
<h4>About Orient Insurance PJSC</h4>
<p>Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth. The company is counted among the leaders in the UAE insurance market. Orient Insurance Company has a paid-up capital of AED 500 Million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman, Riyadh in Kingdom of Saudi Arabia and Bahrain.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> Support front office and reception activities when required. </p>
<p> Receive visitors, direct them properly, and assist with basic office coordination. </p>
<p> Handle routine document delivery, collection, and filing tasks. </p>
<p> Support PRO-related follow-up for government transactions, office documents, and administrative requirements. </p>
<p> Assist in preparing and submitting routine forms, letters, and supporting documents. </p>
<p> Follow up on approvals, signatures, and basic office requests. </p>
<p> Maintain records of submitted and received documents. </p>
<p> Support coordination with internal departments and external entities when required. </p>
<p> Assist with office arrangements, meeting support, and general administrative tasks. </p>
<p> Perform other routine office support duties as assigned by the reporting manager. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications and Experience:</strong></p>
<ul>
<li>Bachelor s Diploma or high school certificate with relevant experience.</li>
<li>Basic administration or office support training is an advantage.</li>
<li>Fresh Graduate / up to 2 years of experience in office support, receptionist work, administration, or PRO support.</li>
<li>Fresh candidates with good communication and basic office skills may also be considered.</li>
</ul>
<p><strong>Key Skills and Competencies:</strong></p>
<p>Skills /Knowledge</p>
<ul>
<li>Good communication and interpersonal skills</li>
<li>Basic office coordination and follow-up ability</li>
<li>Good organization and document handling</li>
<li>Ability to deal professionally with visitors and staff</li>
<li>Basic knowledge of administrative and PRO-related work</li>
<li>Good command of Microsoft Office applications</li>
<li>Ability to handle routine tasks accurately and on time</li>
</ul>
<p><strong>Competencies</strong></p>
<ul>
<li>Planning & Organising</li>
<li>Flexibility & Adaptability</li>
<li>Operational Excellence</li>
<li>Collaborative Working</li>
<li>Creativity & Innovation</li>
<li>Communication</li>
<li>Respect & Integrity</li>
<li>Problem Solving & Decision Making</li>
</ul>
<p><strong>Additional Requirements</strong></p>
<ul>
<li>English (fluent written and verbal)</li>
<li>Arabic preferred</li>
</ul><p></p></section>