Medical records Jobs
1137 Jobs Found
<p>We are seeking a driven, persuasive, and professional <strong>Female Immigration Sales Specialist</strong> to join our growing team in Muscat. If you have strong communication skills and a passion for guiding clients through global mobility opportunities, we want to hear from you.</p><p><strong>Key Responsibilities</strong></p><ul><li>Consult with prospective clients to understand their immigration goals and present tailored service packages.</li><li>Convert leads into active clients through clear, professional sales presentations.</li><li>Maintain detailed records of client interactions and file updates.</li><li>Achieve monthly sales targets while providing exceptional, trustworthy customer service.</li></ul><p><strong>Requirements & Qualifications</strong></p><ul><li>Proven experience in sales or business development (<strong>Prior experience in immigration/visa consulting is a strong advantage</strong>).</li><li>Fluent in spoken and written English; additional language skills are a plus.</li><li>Professional demeanor with outstanding interpersonal and closing skills.</li><li>Ability to work effectively in a target-driven environment.</li></ul><p><strong>What We Offer</strong></p><ul><li>Competitive base salary + attractive commission structure.</li><li>Professional work environment with career growth opportunities.</li></ul>
<p>Ensure profitable management of the medical insurance portfolio</p><p>Receive, register, and record medical claims and supporting documentation</p><p>Verify completeness of claim submissions in accordance with required documentation standards</p><p>Coordinate with policyholders, TPAs, and relevant stakeholders to obtain missing information</p><p>Maintain organized claims records and documentation in accordance with company procedures</p><p>Support verification of policy coverage, eligibility, and claim validity</p><p>Assist in processing and tracking claims through various stages of approval and settlement</p><p>Coordinate with TPAs regarding claim submissions, updates, and operational requirements</p><p>Support preparation of reimbursement related documentation and processing activities</p><p>Maintain claims databases and update system records accurately</p><p>Respond to routine queries from policyholders regarding claim status and documentation</p><p>Support investigation activities by collecting and organizing required claim information</p><p>Escalate complex or disputed claims cases to relevant teams for review</p><p>Assist in coordination of claim-related communication between internal and external stakeholders</p><p>Support reporting requirements related to claims operations and processing activities</p><p>Contribute to maintaining operational accuracy, efficiency, and service quality in claims administration</p><p>Perform medical activities for Bank Muscat project, ensuring maximum conversion rates against agreed targets</p><p>Coordinate the Bank Muscat project end to end, including outbound customer calls, follow-up, and closure of medical policies</p><p>Process medical claims cases end to end, from registration through assessment, approval, and final settlement</p><p>Provide timely support to customers and clients, resolving queries and complaints within the agreed TAT</p><p>Perform finance reconciliation for medical claims, ensuring settlements, recoveries, and TPA balances are accurately matched and reported</p><p>Process medical policy cancellations, including premium refund calculations and updating of system and policy records</p><p>Evaluate motor claims cases involving medical injury and coordinate with the motor team on assessment and settlement of medical costs</p><p>Undertake any other tasks delegated by the Head of Department, in line with the role and business requirements</p><p><strong>Desired Candidate Profile</strong></p><b>Qualifications & Experience</b><br>Bachelor's Degree in Medical, Insurance, Finance, or related field<br>Professional insurance qualification (CERT CII or equivalent) is an advantage<br>Minimum 0 2 years of experience in insurance administration or medical claims support<br>Basic understanding of medical insurance claims processes and documentation requirements<br>Experience working with insurance systems and administrative workflows<br>Good knowledge of customer service and data handling in insurance operations<br><br><b>Competencies</b><br>Medical claims documentation and registration knowledge<br>Attention to detail and accuracy<br>Coordination with TPAs and stakeholders<br>Communication and customer service orientation<br>Time management and organizational skills<br>Teamwork and collaboration<br>Data handling and record-keeping accuracy<br>Compliance and process adherence
<p>To provide operational and technical support for medical insurance underwriting and operations, including preparation of new business and renewal quotations, individual & group medical quotations, referral of applications to reinsurers, policy issuance, and medical card processing. The role is responsible for ensuring accurate and timely processing of quotations, policies, and member records within agreed TAT, while contributing to monitoring of the medical loss ratio and the maintenance of consistent service standard.</p><p>Duties & Responsibilities</p><ul><li>Ensure profitable management of the medical insurance portfolio</li><li>Prepare and release new business and renewal quotations for medical business.</li><li>Prepare individual medical quotations, ensuring correct application of rates, benefits, loadings, and exclusions</li><li>Review application forms and supporting medical information for completeness before underwriting decisions are taken</li><li>Refer applications and cases falling outside underwriting authority to reinsurers and follow up to obtain terms within required timelines</li><li>Issue medical policies, endorsements, and renewal documentation accurately and within the agreed turnaround time</li><li>Process medical card requests, additions, deletions, and replacements, and coordinate delivery to clients and members</li><li>Coordinate with TPAs and service providers on member data uploads, card production, and activation of cover</li><li>Maintain accurate underwriting, quotation, and issuance records.</li><li>Monitor pending quotations, applications, and issuance requests and escalate delays or bottlenecks to the line manager</li><li>Prepare and TAT reports to the manager in line with the agreed reporting frequency</li><li>Prepare weekly TAT reports for Medical and Operations covering group & individual medical quotes, card processing, and policy issuance</li><li>Respond to queries from clients, brokers, and internal teams on quotations, cover, cards, and policy documentation</li><li>Support renewal planning by extracting expiry listings and coordinating timely issue of renewal terms</li><li>Ensure compliance with regulatory requirements, underwriting authorities, and internal controls in all issuance activities</li><li>Identify recurring service or process gaps affecting turnaround times and propose practical improvements</li><li>Perform medical activities for Bank Muscat project, ensuring maximum conversion rates against agreed targets</li><li>Underwrite individual and group medical business in line with approved underwriting guidelines</li><li>Review applications, medical information, and group claims data to decide terms, pricing, and exclusions</li><li>Prepare renewal terms based on claims experience and loss ratio, and highlight cases needing review</li><li>Undertake any other tasks delegated by the Head of Department, in line with the role and business requirements</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Insurance, Operations, Healthcare Administration, Finance, or related field</li><li>Professional insurance qualification (CERT CII or equivalent) is an advantage</li><li>Minimum 0-2 years of experience in medical underwriting, quotations, or policy issuance operations</li><li>Competencies: Medical underwriting and quotation accuracy, Turnaround-time discipline and ability to work to deadlines, Loss ratio awareness and commercial judgement, Attention to detail and documentation accuracy, Coordination with reinsurers, TPAs, and providers, Reporting and data analysis skills, Communication and customer service orientation, Teamwork, collaboration, and regulatory compliance awareness</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong><span>JOB DETAILS:</span></strong></p><br>
<p><strong>Job Title: </strong> Medical Representative.</p><br>
<p><strong>Reports to:</strong> Manager, Sales - Oman.</p><br>
<p><strong>Department:</strong> Sales and Marketing. </p><br>
<p><strong>Location:</strong> Sultanate of Oman – Muscat.</p><br> <p><strong><span>JOB PURPOSE:</span></strong></p><br>
<p>Planning and conducting appointments with doctors and medical professionals to promote Hikma products with the aim to achieve the overall sales target while monitoring competitor’s activities and threats. Following up on and reviewing Hikma products’ performance within the market through clients’ responses and other indicators.</p><br> <p><strong><span>KEY ACCOUNTABILITIES:</span></strong></p><br>
<ul>
<li>Planning and conducting daily visits to healthcare professionals to promote assigned products, disseminate product information and convey company messages to achieve monthly sales target.</li>
<li>Assessing patients and doctors needs to strongly position the benefits of the brands.</li>
<li>Utilizing effective selling skills and performing cost-benefit analysis to deliver brands value proposition in alignment with marketing messages.</li>
<li>Maintaining strong disease and product knowledge in assigned therapy area.</li>
<li>Conducting conferences and lectures on Hikma products while developing contacts effectively.</li>
<li>Building trustful relationships with internal and external stakeholders to strengthen Hikma’s image.</li>
<li>Monitoring and analyzing data and market conditions to identify competitive advantage.</li>
<li>Reviewing sales performance and developing Marketing plans to achieve objectives.</li>
<li>Documenting all sales related activities performed in a timely manner.</li>
<li>Generating the needed reports including business intelligence reports, market survey reports, competitors’ activities report, events feedback reports.</li>
<li>Collating accurate and prompt basic sales information and entering them on the CRM system daily to be revised by the Sales Supervisor.</li>
<li>Managing properly company’s resources and insure working within the SOPs and compliance framework.</li>
<li>Performing other duties related to the job as assigned by the direct supervisor.</li>
</ul> <p><strong><span>QUALIFICATIONS:</span></strong></p><br>
<p>B.Sc. degree in Pharmacy or equivalent</p><br>
<p>Valid Oman Ministry of Health License.</p><br> <p><strong><span>EXPERIENCE:</span></strong></p><br>
<ul>
<li>Minimum 1-2 years of related experience in Oman .</li>
</ul> <p><strong><span>BEHAVIOURAL COMPETENCIES</span></strong></p><br>
<ul>
<li>Communication & Influence.</li>
<li>Initiative & Drive for results.</li>
<li>Planning & Organizing.</li>
<li>Collaboration & Teamwork.</li>
</ul> <p><strong><span>FUNCTIONAL COMPETENCIES</span></strong></p><br>
<ul>
<li>Clients & Prospects Knowledge.</li>
<li>Computer Skills.</li>
<li>Deal Closing.</li>
<li>English Language.</li>
<li>Networking.</li>
<li>Brand Knowledge</li>
</ul>
</div>
<p>JOB PURPOSE: Planning and conducting appointments with doctors and medical professionals to promote Hikma products with the aim to achieve the overall sales target while monitoring competitor s activities and threats. Following up on and reviewing Hikma products performance within the market through clients responses and other indicators.</p><p>KEY ACCOUNTABILITIES:</p><ul><li>Planning and conducting daily visits to healthcare professionals to promote assigned products, disseminate product information and convey company messages to achieve monthly sales target.</li><li>Assessing patients and doctors needs to strongly position the benefits of the brands.</li><li>Utilizing effective selling skills and performing cost-benefit analysis to deliver brands value proposition in alignment with marketing messages.</li><li>Maintaining strong disease and product knowledge in assigned therapy area.</li><li>Conducting conferences and lectures on Hikma products while developing contacts effectively.</li><li>Building trustful relationships with internal and external stakeholders to strengthen Hikma s image.</li><li>Monitoring and analyzing data and market conditions to identify competitive advantage.</li><li>Reviewing sales performance and developing Marketing plans to achieve objectives.</li><li>Documenting all sales related activities performed in a timely manner.</li><li>Generating the needed reports including business intelligence reports, market survey reports, competitors activities report, events feedback reports.</li><li>Collating accurate and prompt basic sales information and entering them on the CRM system daily to be revised by the Sales Supervisor.</li><li>Managing properly company s resources and insure working within the SOPs and compliance framework.</li><li>Performing other duties related to the job as assigned by the direct supervisor.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>B.Sc. degree in Pharmacy or equivalent</li><li>Valid Oman Ministry of Health License.</li><li>Minimum 1-2 years of related experience in Oman .</li></ul><p>BEHAVIOURAL COMPETENCIES:</p><ul><li>Communication & Influence.</li><li>Initiative & Drive for results.</li><li>Planning & Organizing.</li><li>Collaboration & Teamwork.</li></ul><p>FUNCTIONAL COMPETENCIES:</p><ul><li>Clients & Prospects Knowledge.</li><li>Computer Skills.</li><li>Deal Closing.</li><li>English Language.</li><li>Networking.</li><li>Brand Knowledge</li></ul>
<p><h4>Job identification</h4>
<p>34011</p>
<h4>Job category</h4>
<p>Clinicians</p>
<h4>Posting date</h4>
<p>06/16/2026 10:57 AM</p>
<h4>Apply before</h4>
<p>06/30/2026 10:57 AM</p>
<h4>Degree level</h4>
<p>Bachelor's degree</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>
<p><h4>Job identification</h4>
<p>34011</p>
<h4>Job category</h4>
<p>Clinicians</p>
<h4>Posting date</h4>
<p>06/16/2026 10:57 AM</p>
<h4>Apply before</h4>
<p>06/30/2026 10:57 AM</p>
<h4>Degree level</h4>
<p>Bachelor's degree</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>
<p><h4>Job identification</h4>
<p>32218</p>
<h4>Job category</h4>
<p>Nursing</p>
<h4>Posting date</h4>
<p>05/05/2026 02:06 PM</p>
<h4>Locations</h4>
<p>Al Ghobra Muscat OM</p>
<h4>Apply before</h4>
<p>06/30/2026 02:06 PM</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>
<p><h4>Job Identification</h4>
<p>33244</p>
<h4>Job Category</h4>
<p>Clinicians</p>
<h4>Posting Date</h4>
<p>07/02/2026 12:52 PM</p>
<h4>Locations</h4>
<p>Al Ghobra Muscat OM</p>
<h4>Apply Before</h4>
<p>07/31/2026 12:52 PM</p>
<h4>Job Schedule</h4>
<p>Full time</p></p><p></p>
<p>We are urgently hiring an Audiologist for a reputed Private Healthcare Facility in Oman. The selected candidate will be responsible for conducting hearing assessments, assisting in diagnosis and management of hearing disorders, maintaining audiology records, and ensuring quality patient care.</p><p>Position: Audiologist</p><p><strong>Desired Candidate Profile</strong></p><p>The selected candidate will be responsible for conducting hearing assessments, assisting in diagnosis and management of hearing disorders, maintaining audiology records, and ensuring quality patient care.</p>
<p>Provides first aid and basic health support for students and staff, maintains medical records, responds to accidents and emergencies, supports health awareness activities, monitors hygiene standards, and coordinates with external medical services when needed.</p>
<p>Key Responsibilities: Provide safe and effective anesthesia for surgical and diagnostic procedures. Conduct pre-operative assessments and evaluate patients for anesthesia suitability. Administer and monitor general, regional, and local anesthesia as required. Monitor patients vital signs and manage intraoperative complications. Provide post-operative anesthesia care and pain management. Respond promptly to emergency and critical care situations. Maintain accurate medical records and anesthesia documentation. Collaborate with surgeons, nurses, and multidisciplinary medical teams. Follow hospital protocols, patient-safety standards, and infection-control procedures.</p><p><strong>Desired Candidate Profile</strong></p><h2>Requirements:</h2><ul><li>MBBS or equivalent medical degree.</li><li>Recognized postgraduate qualification in Anesthesia.</li><li>Valid professional medical license/eligibility for the relevant GCC country.</li><li>Relevant clinical experience as an Anesthesia Specialist.</li><li>Strong knowledge of anesthesia techniques, critical care, and emergency management.</li></ul>
<p>Provide high-quality medical care to patients with various health issues, including chronic conditions such as diabetes, hypertension, and heart disease. Conduct routine check-ups, diagnose illnesses, and develop treatment plans for patients. Collaborate with other healthcare professionals to ensure comprehensive patient care. Maintain accurate records of patient interactions and treatments. Stay up-to-date with latest medical research and advancements in general medicine.</p><p><strong>Desired Candidate Profile</strong></p><p>M.B.B.S. degree from an Indian institute of repute. 5-9 years of experience as a General Practitioner (GP) or equivalent role. Postgraduate qualification in Any Specialization is desirable but not mandatory. Strong knowledge of general medicine principles, practices, and protocols.</p>
<p>Diagnose and treat a wide range of skin, hair, and nail disorders . Conduct comprehensive dermatological examinations and patient consultations. Manage conditions such as acne, eczema, psoriasis, dermatitis, fungal infections, and skin allergies . Diagnose and manage pigmentation disorders, hair loss, and other cosmetic dermatological concerns . Perform dermatological procedures such as biopsies, cryotherapy, chemical peels, and minor surgical procedures , as required. Evaluate and treat patients with suspected skin cancers and other serious dermatological conditions . Develop individualized treatment plans based on patient needs and clinical findings. Prescribe and monitor medications and assess treatment response. Provide appropriate cosmetic and aesthetic dermatology consultations when required. Maintain accurate and up-to-date patient medical records. Educate patients regarding skincare, preventive measures, and treatment plans. Collaborate with other specialists when multidisciplinary care is required. Follow hospital/clinic protocols, infection-control standards, and patient-safety guidelines.</p>
<p>Provide comprehensive nursing care to inpatients throughout their hospital stay. Assess patients health conditions and monitor vital signs regularly. Administer medications, IV fluids, injections, and treatments as prescribed. Monitor patients responses to treatment and report any changes promptly. Assist doctors during rounds, examinations, and medical procedures. Prepare patients for diagnostic tests, procedures, and surgeries. Maintain accurate nursing records, patient charts, and medication documentation. Perform wound care, dressing changes, catheter care, and other routine nursing procedures. Ensure proper infection-control and patient-safety practices. Provide pre- and post-operative nursing care as required. Educate patients and their attendants regarding medications, treatment, and discharge instructions. Coordinate with doctors and multidisciplinary healthcare teams to ensure continuity of care. Respond promptly to emergencies and provide appropriate nursing interventions. Maintain a clean, safe, and comfortable patient environment. Assist with patient admission, transfer, and discharge procedures.</p>
<p>Provide prompt and comprehensive nursing care to patients presenting to the Emergency Room (ER). Perform initial patient assessment, triage, and prioritization based on clinical condition. Monitor vital signs, level of consciousness, and changes in patients condition. Administer medications, IV fluids, injections, and emergency treatments as prescribed. Assist physicians during emergency procedures, resuscitation, and critical interventions. Provide care for trauma, medical emergencies, cardiac emergencies, respiratory distress, and other acute conditions. Perform wound care, dressing, catheterization, and other emergency nursing procedures. Assist with CPR and Advanced Cardiac Life Support (ACLS) during emergencies. Prepare patients for diagnostic tests, procedures, and emergency surgery when required. Operate and monitor emergency equipment, ensuring readiness for immediate use. Maintain accurate patient records, nursing notes, medication charts, and emergency documentation. Communicate effectively with doctors, patients, relatives, and multidisciplinary healthcare teams. Ensure strict infection-control and patient-safety practices. Assist with patient admission, transfer, referral, and discharge procedures. Provide appropriate patient and family education regarding treatment and follow-up care. Maintain emergency supplies, medications, and equipment according to hospital protocols.</p>
<ul><li><p>Visit pharmacies, clinics, hospitals, and healthcare facilities within the assigned territory.</p></li><li><p>Develop new customers and identify new business opportunities.</p></li><li><p>Achieve monthly sales targets and collection targets.</p></li><li><p>Promote company products and introduce new product launches.</p></li><li><p>Build long-term relationships with healthcare professionals and purchasing departments.</p></li></ul><br><p><strong>Customer Relationship Management</strong></p><ul><li><p>Maintain regular visits to existing customers.</p></li><li><p>Ensure customer satisfaction and address inquiries promptly.</p></li><li><p>Monitor customer stock levels and suggest replenishment orders.</p></li><li><p>Gather customer feedback and market intelligence.</p></li></ul><p>Maintain accurate records of customer visits and interactions.</p><br><p><strong>Product Knowledge & Promotion</strong></p><ul><li><p>Develop a thorough understanding of the company’s products.</p></li><li><p>Explain product features, benefits, and applications to customers.</p></li><li><p>Stay updated on new products and competitor activities.</p></li></ul><br><p><strong>Order Processing & Delivery Support</strong></p><ul><li><p>Collect orders and coordinate with the office for timely fulfillment.</p></li><li><p>Ensure products are delivered accurately and on schedule.</p></li><li><p>Follow up on pending orders and customer requirements.</p></li><li><p>Assist with stock movement and delivery activities when required.</p></li><li><p>Support collections and documentation related to customer accounts.</p></li></ul><br><p><strong>Territory Management</strong></p><ul><li><p>Manage and develop an assigned sales territory.</p></li><li><p>Plan daily and weekly customer visit schedules.</p></li><li><p>Ensure adequate market coverage across assigned areas.</p></li><li><p>Identify inactive accounts and reactivate business relationships.</p></li><li><p>Maintain territory reports and sales activity records.</p></li></ul><br><p><strong>Mandatory</strong></p><ul><li><p>Valid Oman driving licence.</p></li><li><p>Willingness to travel extensively throughout Oman.</p></li><li><p>Previous sales experience (preferably in healthcare, medical devices, pharmaceuticals, FMCG, or distribution).</p></li><li><p>Good communication and interpersonal skills.</p></li><li><p>Basic computer skills (Microsoft Office, email, WhatsApp Business).</p></li></ul><br><p><strong>Preferred</strong></p><ul><li><p>Experience dealing with pharmacies, hospitals, or clinics.</p></li><li><p>Arabic speaking ability (advantage but not mandatory).</p></li><li><p>Knowledge of the Oman healthcare market.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>.</p>
<ul><li><p>Promote and sell our portfolio of medical consumables to clinics, hospitals, pharmacies, and other healthcare facilities across Oman.</p></li><li><p>Identify new business opportunities and develop long-term relationships with healthcare professionals and procurement teams.</p></li><li><p>Conduct regular customer visits to generate sales and strengthen existing accounts.</p></li><li><p>Achieve monthly and quarterly sales targets.</p></li><li><p>Prepare quotations, negotiate pricing, and follow up on customer inquiries and orders.</p></li><li><p>Monitor market trends, competitor activities, and customer requirements.</p></li><li><p>Coordinate with the internal team to ensure timely order processing and customer satisfaction.</p></li><li><p>Prepare sales reports and maintain accurate customer records.</p></li><li><p>Payment follow-up: Monitor outstanding invoices and ensure timely payment collection from clients.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree or diploma in related field.</p></li><li><p>1–2 years of sales experience, in medical consumables or the healthcare industry.</p></li><li><p>Strong communication, negotiation, and interpersonal skills.</p></li><li><p>Self-motivated, target-oriented, and eager to learn.</p></li><li><p>Valid Oman driving license is preferred.</p></li><li><p>Willingness to travel extensively across Oman.</p></li><li><p>Candidate must be available in Oman.</p></li></ul>
<p>Provide comprehensive antenatal, intrapartum, and postnatal care to pregnant women. Conduct routine antenatal assessments and monitor maternal and fetal well-being. Monitor vital signs, fetal heart rate, uterine contractions, and progress of labour. Assist with and manage normal vaginal deliveries according to clinical protocols. Identify high-risk pregnancies and promptly escalate complications to the obstetrician. Provide immediate care to newborns after delivery, including initial assessment and support. Assist with emergency obstetric procedures and management of complications. Administer prescribed medications, IV fluids, and treatments safely. Provide postnatal care, including monitoring maternal recovery and newborn health. Educate mothers on breastfeeding, newborn care, nutrition, hygiene, and postpartum recovery. Support mothers with breastfeeding techniques and early mother baby bonding. Maintain accurate maternal and neonatal records and delivery documentation. Maintain strict infection-prevention and patient-safety standards. Provide emotional support and counselling to mothers and families throughout pregnancy and childbirth. Collaborate with obstetricians, neonatologists, nurses, and other healthcare professionals to ensure continuity of care.</p>
<p>Provide comprehensive nursing care to women in Labour, Delivery, and Recovery (LDR) . Assess and monitor maternal and fetal condition throughout labour. Monitor vital signs, fetal heart rate, uterine contractions, and labour progression . Prepare patients for normal delivery, assisted delivery, or emergency procedures as required. Assist obstetricians and midwives during normal and complicated deliveries . Provide continuous support, comfort, and pain-management assistance during labour. Administer prescribed medications, IV fluids, and other treatments safely. Identify signs of maternal or fetal distress and promptly inform the obstetrician. Assist with emergency obstetric interventions and resuscitation when required. Assist with immediate newborn care and assist with neonatal resuscitation when necessary. Monitor mother and newborn during the immediate post-delivery recovery period . Support breastfeeding initiation and promote early mother baby bonding. Maintain accurate nursing records, delivery notes, and patient documentation. Ensure strict infection-control, aseptic techniques, and patient-safety standards. Prepare and maintain LDR equipment, emergency supplies, and delivery room readiness. Educate mothers and families regarding labour, delivery, postpartum care, and newborn care. Coordinate effectively with obstetricians, midwives, pediatricians, and other healthcare professionals.</p>