Jobs For Faculty Of Commerce Graduates English in Oman

<p><h4>Description</h4> <p>The opportunity</p> <p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. The platform is a greenfield central securities depository being built to go-live in 2027.</p> <p>We are hiring an Operations Lead to design the operational function from a blank sheet in Build, and then operate it in Run. Issuers, primary dealers, custodians, settlement banks, and investors will depend on this platform to do what it says it will do, on time, every time, without exception. The Operations Lead is the person accountable for making that happen day after day once the platform is live.</p> <p>Scope is all operational activity except controls. Reconciliations, regulatory reporting, client money compliance, and data governance sit with the Head of Operations Control. Everything else operational sits here.</p> <h4>What the role covers</h4> <ul> <li>Designing the operational function from a blank sheet: team structure, capability profile, operating procedures, runbooks, calendars, cut-offs, and escalation paths</li> <li>Owning the operational execution of settlement: trade input, matching, instruction processing, cash and securities movement, settlement finality, and exception management</li> <li>Owning the operational execution of registry maintenance: account opening, amendments, position management, and holding statements</li> <li>Owning end-to-end operational responsibility for asset servicing and corporate actions: notification, election capture, processing, distribution, and reconciliation back to issuers and participants</li> <li>Designing and operating the participant onboarding process; owning day-to-day participant services including enquiry handling, instruction support, and issue resolution</li> <li>Owning first-line operational risk identification, recording, mitigation, and escalation; operating the operational incident management process</li> <li>Owning operational relationships with custodians, settlement banks, the exchange, SWIFT, and paying agents</li> <li>Owning operational readiness for go-live: trained team, tested procedures, signed-off runbooks, and completed dress rehearsals</li> <li>Line managing the Operations Analyst, Corporate Actions Specialist, and the wider Operations team as it builds</li> </ul> <h4>Requirements</h4> <p>Who we are looking for</p> <ul> <li>At least 10 years in securities operations, custody operations, settlement operations, or financial market infrastructure operations. Direct, demonstrable experience operating securities settlement and registry processes at scale: this is non-negotiable.</li> <li>Direct, hands-on experience of corporate actions operations across a range of event types.</li> <li>Demonstrated experience designing or significantly redesigning an operational function, including procedures, runbooks, team structure, and training, rather than only operating one inherited from elsewhere.</li> <li>Track record of operating under regulatory expectations for an FMI or a securities-services business.</li> <li>Experience managing operational relationships with custodians, settlement banks, and exchange or CSD counterparties.</li> <li>Fluent in English.</li> <li>Direct experience in a CSD, ICSD, or custody bank is a strong advantage. So is experience operating SWIFT-based settlement messaging and familiarity with Islamic-finance instrument operations.</li> </ul> <h4>What this is</h4> <p>The operational function does not exist yet. The procedures have not been written, the runbooks have not been drafted, and the team has not been built. The person who takes this role will have done all of it. If you have the settlement and registry operations background to design this from first principles and the leadership to run it to a regulated FMI standard, this is worth a conversation.</p></p><p></p>

<p><h4>About the role</h4> <p>We’re hiring a customer support specialist to own customer cases, resolve issues quickly, and deliver a high-quality support experience.</p> <p>This is not just responding to tickets — you will:<br> Manage cases end-to-end<br> Coordinate across teams<br> Solve problems at the root<br> Keep customers informed throughout</p> <p>If you’re someone who follows through until the issue is fully resolved — this role fits.</p> <h4>What you’ll own</h4> <p><strong>Case management & CRM ownership</strong><br> Create and manage cases in Salesforce<br> Maintain clean, structured, and accurate records<br> Document:<br> - Issues<br> - Updates<br> - Resolutions<br> Ensure full visibility across all customer interactions</p> <p><strong>Triage & prioritization</strong><br> Assess urgency of incoming requests<br> Prioritize cases based on impact and SLA<br> Track case ownership and ensure steady progress<br> Ensure no case is left stagnant</p> <p><strong>Customer communication</strong><br> Respond to customers within 24 hours or less<br> Provide proactive updates throughout the case lifecycle<br> Communicate clearly across:<br> - Email<br> - Phone<br> - Other channels<br> Ensure customers always know:<br> - What’s happening<br> - What’s next</p> <p><strong>Internal collaboration</strong><br> Work closely with:<br> - Service teams<br> - Installation teams<br> - Receivables teams<br> Coordinate across departments to resolve issues quickly<br> Escalate when needed to avoid delays</p> <p><strong>Billing support</strong><br> Handle billing and invoice-related inquiries<br> Assist with resolving discrepancies<br> Support follow-ups on past-due accounts<br> Encourage customers to enroll in auto-billing</p> <p><strong>Problem solving & process improvement</strong><br> Investigate recurring issues and identify root causes<br> Document findings and recommend improvements<br> Help reduce repeat issues and inefficiencies</p> <p><strong>Customer experience ownership</strong><br> Confirm satisfaction before closing cases<br> Ensure every interaction is:<br> - Professional<br> - Clear<br> - Positive<br> Encourage satisfied customers to leave reviews</p> <h4>What makes you a strong fit</h4> <p>You take ownership of customer issues end-to-end</p> <p>You are:<br> - Organized<br> - Detail-oriented<br> - Execution-focused</p> <p>You communicate clearly and confidently</p> <p>You can handle difficult situations with empathy and urgency</p> <p>You thrive in fast-paced, team-based environments</p> <h4>Required experience & skills</h4> <p>2+ years in:<br> - Customer support<br> - Customer success<br> - Service roles</p> <p>Experience with CRM tools (preferably Salesforce)</p> <p>Strong experience with:<br> - Case management<br> - Issue resolution</p> <p>Excellent written and verbal English communication</p> <p>Strong analytical and problem-solving skills</p> <p>High attention to detail in documentation</p> <p>Ability to manage multiple cases simultaneously</p> <p>Familiarity with billing or receivables processes</p> <h4>What a typical day looks like</h4> <p>Review and prioritize incoming customer cases<br> Communicate updates to customers proactively<br> Coordinate with internal teams to resolve issues<br> Handle billing-related inquiries<br> Update CRM records accurately<br> Identify patterns and suggest improvements</p> <p>In short:<br> You ensure every customer issue is resolved quickly, clearly, and professionally.</p> <h4>Key metrics (KPIs)</h4> <p>Case response time and resolution time<br> Customer satisfaction (CSAT)<br> CRM accuracy and completeness<br> Consistency of follow-ups and communication<br> Reduction in recurring issues</p> <h4>Why this role stands out</h4> <p>High ownership over customer experience<br> Cross-functional exposure (ops, billing, service)<br> Clear metrics and structured workflows<br> Opportunity to improve systems and processes<br> Strong foundation for growth into CS or Ops roles</p> <h4>Interview process</h4> <p>Initial phone screen<br> Video interview with recruiter<br> Client interview<br> Offer & onboarding</p> <p>If you:<br> Take ownership of customer issues<br> Follow through until resolution<br> Thrive in structured, fast-paced environments<br> This role is a strong fit.</p></p><p></p>

<p><h4>About the role</h4> <p>We’re hiring a customer support specialist to own customer cases, resolve issues quickly, and deliver a high-quality support experience.</p> <p>This is not just responding to tickets — you will:<br> Manage cases end-to-end<br> Coordinate across teams<br> Solve problems at the root<br> Keep customers informed throughout</p> <p>If you’re someone who follows through until the issue is fully resolved — this role fits.</p> <h4>What you’ll own</h4> <p><strong>Case management & CRM ownership</strong><br> Create and manage cases in Salesforce<br> Maintain clean, structured, and accurate records<br> Document:<br> - Issues<br> - Updates<br> - Resolutions<br> Ensure full visibility across all customer interactions</p> <p><strong>Triage & prioritization</strong><br> Assess urgency of incoming requests<br> Prioritize cases based on impact and SLA<br> Track case ownership and ensure steady progress<br> Ensure no case is left stagnant</p> <p><strong>Customer communication</strong><br> Respond to customers within 24 hours or less<br> Provide proactive updates throughout the case lifecycle<br> Communicate clearly across:<br> - Email<br> - Phone<br> - Other channels<br> Ensure customers always know:<br> - What’s happening<br> - What’s next</p> <p><strong>Internal collaboration</strong><br> Work closely with:<br> - Service teams<br> - Installation teams<br> - Receivables teams<br> Coordinate across departments to resolve issues quickly<br> Escalate when needed to avoid delays</p> <p><strong>Billing support</strong><br> Handle billing and invoice-related inquiries<br> Assist with resolving discrepancies<br> Support follow-ups on past-due accounts<br> Encourage customers to enroll in auto-billing</p> <p><strong>Problem solving & process improvement</strong><br> Investigate recurring issues and identify root causes<br> Document findings and recommend improvements<br> Help reduce repeat issues and inefficiencies</p> <p><strong>Customer experience ownership</strong><br> Confirm satisfaction before closing cases<br> Ensure every interaction is:<br> - Professional<br> - Clear<br> - Positive<br> Encourage satisfied customers to leave reviews</p> <h4>What makes you a strong fit</h4> <p>You take ownership of customer issues end-to-end</p> <p>You are:<br> - Organized<br> - Detail-oriented<br> - Execution-focused</p> <p>You communicate clearly and confidently</p> <p>You can handle difficult situations with empathy and urgency</p> <p>You thrive in fast-paced, team-based environments</p> <h4>Required experience & skills</h4> <p>2+ years in:<br> - Customer support<br> - Customer success<br> - Service roles</p> <p>Experience with CRM tools (preferably Salesforce)</p> <p>Strong experience with:<br> - Case management<br> - Issue resolution</p> <p>Excellent written and verbal English communication</p> <p>Strong analytical and problem-solving skills</p> <p>High attention to detail in documentation</p> <p>Ability to manage multiple cases simultaneously</p> <p>Familiarity with billing or receivables processes</p> <h4>What a typical day looks like</h4> <p>Review and prioritize incoming customer cases<br> Communicate updates to customers proactively<br> Coordinate with internal teams to resolve issues<br> Handle billing-related inquiries<br> Update CRM records accurately<br> Identify patterns and suggest improvements</p> <p>In short:<br> You ensure every customer issue is resolved quickly, clearly, and professionally.</p> <h4>Key metrics (KPIs)</h4> <p>Case response time and resolution time<br> Customer satisfaction (CSAT)<br> CRM accuracy and completeness<br> Consistency of follow-ups and communication<br> Reduction in recurring issues</p> <h4>Why this role stands out</h4> <p>High ownership over customer experience<br> Cross-functional exposure (ops, billing, service)<br> Clear metrics and structured workflows<br> Opportunity to improve systems and processes<br> Strong foundation for growth into CS or Ops roles</p> <h4>Interview process</h4> <p>Initial phone screen<br> Video interview with recruiter<br> Client interview<br> Offer & onboarding</p> <p>If you:<br> Take ownership of customer issues<br> Follow through until resolution<br> Thrive in structured, fast-paced environments<br> This role is a strong fit.</p></p><p></p>

<p><h4>Description</h4> <p>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.</p> <p>Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives. Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.</p> <p>We are launching a management consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems. To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.</p> <p>You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.</p> <p><strong>Important:</strong> This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm. If you do not have hands-on project experience at one of the firms listed below, please do not apply. This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.</p> <p><strong>Eligible firms:</strong> McKinsey & Company, Boston Consulting Group (BCG), Bain & Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&C), EY-Parthenon, Kearney, and Strategy& (PwC).</p> <h4>Who we’re looking for</h4> <p>Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in:</p> <ul> <li>Structuring ambiguous client problems into workable analytical plans</li> <li>Building financial models, market analyses, or synthesized findings from messy inputs</li> <li>Producing client-ready deliverables under time pressure</li> <li>Forming and defending recommendations under uncertainty</li> </ul> <p>No deep technical background is required — we will onboard you on the lightweight tools involved.</p> <h4>What you’ll do</h4> <ul> <li>Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.</li> <li>Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.</li> <li>Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.</li> </ul> <p>This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.</p> <h4>Skills & requirements</h4> <ul> <li>3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy&</li> <li>Strong structured problem-solving and hypothesis-driven thinking</li> <li>Ability to translate vague problems into clear analytical steps and deliverables</li> <li>High attention to logical consistency and output quality</li> <li>Independent, self-directed working style</li> <li>Clear written English (B2+)</li> </ul> <h4>Compensation</h4> <p>On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<p><h4>Description</h4> <p>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.</p> <p>Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives. Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.</p> <p>We are launching a management consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems. To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.</p> <p>You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.</p> <p><strong>Important:</strong> This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm. If you do not have hands-on project experience at one of the firms listed below, please do not apply. This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.</p> <p><strong>Eligible firms:</strong> McKinsey & Company, Boston Consulting Group (BCG), Bain & Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&C), EY-Parthenon, Kearney, and Strategy& (PwC).</p> <h4>Who we’re looking for</h4> <p>Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in:</p> <ul> <li>Structuring ambiguous client problems into workable analytical plans</li> <li>Building financial models, market analyses, or synthesized findings from messy inputs</li> <li>Producing client-ready deliverables under time pressure</li> <li>Forming and defending recommendations under uncertainty</li> </ul> <p>No deep technical background is required — we will onboard you on the lightweight tools involved.</p> <h4>What you’ll do</h4> <ul> <li>Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.</li> <li>Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.</li> <li>Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.</li> </ul> <p>This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.</p> <h4>Skills & requirements</h4> <ul> <li>3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy&</li> <li>Strong structured problem-solving and hypothesis-driven thinking</li> <li>Ability to translate vague problems into clear analytical steps and deliverables</li> <li>High attention to logical consistency and output quality</li> <li>Independent, self-directed working style</li> <li>Clear written English (B2+)</li> </ul> <h4>Compensation</h4> <p>On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<p><h4>Overview of the role:</h4> <p>Ensuring overall customer satisfaction by providing excellent service experience, with optimum operational cost.</p> <h4>What you will do:</h4> <p><strong>Description of accountability:</strong></p> <p><strong>Sales generation & target achievement:</strong></p> <ul> <li>Identify new and potential clients requiring AMC for air conditioning units (residential, commercial, and industrial).</li> <li>Proactively pursue new leads through cold calls, site visits, references, and digital inquiries.</li> <li>Convert expired or inactive clients into renewed AMC business through structured follow-up and negotiation.</li> <li>Consistently meet or exceed assigned monthly and quarterly AMC sales targets.</li> </ul> <p><strong>Strategic client management:</strong></p> <ul> <li>Develop and maintain strong professional relationships with key decision-makers and facility managers.</li> <li>Clearly explain AMC benefits, terms, and scope of work to ensure customer buy-in and prevent future disputes.</li> <li>Handle escalations promptly and collaborate with the service team to ensure SLA compliance.</li> </ul> <p><strong>Payment collection & accountability:</strong></p> <ul> <li>Take complete ownership of AMC payment collections — from invoicing to closure.</li> <li>Follow up rigorously on overdue payments and ensure zero aging beyond the defined credit period.</li> <li>Work closely with accounts to resolve discrepancies and maintain accurate ledgers.</li> </ul> <p><strong>Daily reporting & CRM updates:</strong></p> <ul> <li>Submit structured daily reports covering:</li> <ul> <li>Number of client meetings and calls made</li> <li>Leads generated and follow-up status</li> <li>AMC quotations shared and orders secured</li> <li>Collections made and outstanding issues</li> </ul> <li>Maintain up-to-date and accurate records.</li> <li>Escalate any client or operational delays to management proactively.</li> </ul> <p><strong>Market intelligence & competitor awareness:</strong></p> <ul> <li>Continuously gather and report market data on competitor pricing, service gaps, and potential opportunities.</li> <li>Suggest improvements in AMC offerings based on feedback and industry trends.</li> </ul> <h4>Required skills to be successful:</h4> <ul> <li>Customer-focused approach with quality orientation.</li> <li>Effective communication and coordination skills.</li> <li>Problem-solving and analytical ability.</li> <li>Ability to manage multiple priorities and meet deadlines.</li> </ul> <h4>What equips you for the role:</h4> <ul> <li>8-10 years of experience in sales, client management preferably in consumer electronics and air conditioning field.</li> <li>Diploma / graduation in relevant field.</li> <li>Knowledge of English written and spoken.</li> <li>Good customer handling skills.</li> <li>Should have valid Oman driving license.</li> <li>Knowledge of spoken Arabic language.</li> </ul> <p>We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.</p> <p>Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global talent acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our values of respect, integrity, collaboration, and excellence.</p> <p>As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</p> <h4>Additional internal information:</h4> <ul> <li>Reports to: Manager</li> <li>Band: E</li> </ul> <p><strong>Note:</strong></p> <ul> <li>You must have been an Al-Futtaim employee for at least 18 months in order to be considered.</li> <li>You must inform your HRBP in confidence of your application.</li> <li>Please note that this vacancy may be advertised externally in the next week so apply without delay.</li> </ul></p><p></p>

<p><h4>Overview of the role:</h4> <p>Ensuring overall customer satisfaction by providing excellent service experience, with optimum operational cost.</p> <h4>What you will do:</h4> <p><strong>Description of accountability:</strong></p> <p><strong>Sales generation & target achievement:</strong></p> <ul> <li>Identify new and potential clients requiring AMC for air conditioning units (residential, commercial, and industrial).</li> <li>Proactively pursue new leads through cold calls, site visits, references, and digital inquiries.</li> <li>Convert expired or inactive clients into renewed AMC business through structured follow-up and negotiation.</li> <li>Consistently meet or exceed assigned monthly and quarterly AMC sales targets.</li> </ul> <p><strong>Strategic client management:</strong></p> <ul> <li>Develop and maintain strong professional relationships with key decision-makers and facility managers.</li> <li>Clearly explain AMC benefits, terms, and scope of work to ensure customer buy-in and prevent future disputes.</li> <li>Handle escalations promptly and collaborate with the service team to ensure SLA compliance.</li> </ul> <p><strong>Payment collection & accountability:</strong></p> <ul> <li>Take complete ownership of AMC payment collections — from invoicing to closure.</li> <li>Follow up rigorously on overdue payments and ensure zero aging beyond the defined credit period.</li> <li>Work closely with accounts to resolve discrepancies and maintain accurate ledgers.</li> </ul> <p><strong>Daily reporting & CRM updates:</strong></p> <ul> <li>Submit structured daily reports covering:</li> <ul> <li>Number of client meetings and calls made</li> <li>Leads generated and follow-up status</li> <li>AMC quotations shared and orders secured</li> <li>Collections made and outstanding issues</li> </ul> <li>Maintain up-to-date and accurate records.</li> <li>Escalate any client or operational delays to management proactively.</li> </ul> <p><strong>Market intelligence & competitor awareness:</strong></p> <ul> <li>Continuously gather and report market data on competitor pricing, service gaps, and potential opportunities.</li> <li>Suggest improvements in AMC offerings based on feedback and industry trends.</li> </ul> <h4>Required skills to be successful:</h4> <ul> <li>Customer-focused approach with quality orientation.</li> <li>Effective communication and coordination skills.</li> <li>Problem-solving and analytical ability.</li> <li>Ability to manage multiple priorities and meet deadlines.</li> </ul> <h4>What equips you for the role:</h4> <ul> <li>8-10 years of experience in sales, client management preferably in consumer electronics and air conditioning field.</li> <li>Diploma / graduation in relevant field.</li> <li>Knowledge of English written and spoken.</li> <li>Good customer handling skills.</li> <li>Should have valid Oman driving license.</li> <li>Knowledge of spoken Arabic language.</li> </ul> <p>We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.</p> <p>Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global talent acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our values of respect, integrity, collaboration, and excellence.</p> <p>As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</p> <h4>Additional internal information:</h4> <ul> <li>Reports to: Manager</li> <li>Band: E</li> </ul> <p><strong>Note:</strong></p> <ul> <li>You must have been an Al-Futtaim employee for at least 18 months in order to be considered.</li> <li>You must inform your HRBP in confidence of your application.</li> <li>Please note that this vacancy may be advertised externally in the next week so apply without delay.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As Shift Technician (Buggy &amp; Generator), I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.</p><br><p>Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.</p><br><p><strong>Duties and Responsibilities&nbsp;</strong><br>As Shift Technician, I will assume full responsibility for the efficient operation in the following:&nbsp;<br>• Evaluates mechanical, electromechanical systems and products by designing and conducting research programs; applying principles of mechanics, thermodynamics, hydraulics, heat transfer and materials.&nbsp;<br>• Develops mechanical and electromechanical products by studying customer requirements.&nbsp;<br>• Assures system and product quality by designing testing methods; tests finished product and system capabilities; confirms fabrication, assembly, and installation processes.&nbsp;<br>• Controls maintenance tools, stores and equipment and ensure there is continuous cover of the machinery and equipment in case of breakdowns.&nbsp;<br>• Ensure the efficient and economic operation of the Generators and Buggy<br>• Giving solutions to any engineer for any Engineering related issue<br>• Assist the engineering Manager with reporting and technical issues<br>• Ensure that the budget is adhered to and costs are strictly controlled.&nbsp;<br>• Supporting the sustainability department on how we are to be self-sustainable and Cost saving<br>• Coordinate with engineering coordinator related with material order<br>• Control and monitor consumption of materials and asset.<br>• Keeps record of assignments and produce detailed work reports.&nbsp;<br>• Maintains working area and makes sure that all working areas remain clean at all times.&nbsp;<br>• Uses personal safety wares for personal safety while on duty.&nbsp;<br>• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.&nbsp;<br>• Strictly adhere to LQA standards and guest comments.&nbsp;</p><br><p><strong>Qualifications</strong><br>To execute the position of Shift Technician&nbsp;, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:</p><br><p>• High school diploma or equivalent and/or valid license to practice mechanical engineering and at least 1 year experience in a similar setting.&nbsp;<br>• Technical skills include the ability to analyze and design projects of limited complexity and scope. Knowledge in blueprint reading and installing of machines, wiring and equipment and basic mechanical skills are mandatory.<br>• I have an excellent command of written and spoken English, and I am able to live in a remote location for extended periods of time and travel on single status.</p><br><p><i>The above is intended to provide an overview of the role and responsibilities for a Shift Technician at Six Senses Zighy Bay. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.</i></p><br><p><i>Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment.</i></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.<br> Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives.<br> Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.<br> We are launching a Management Consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems.<br> To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.<br> You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.<br> Important: This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm.<br> If you do not have hands-on project experience at one of the firms listed below, please do not apply.<br> This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.<br> Eligible firms: McKinsey &amp; Company, Boston Consulting Group (BCG), Bain &amp; Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&amp;C), EY-Parthenon, Kearney, and Strategy&amp; (PwC).<br> Who We’re Looking For Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in: Structuring ambiguous client problems into workable analytical plans Building financial models, market analyses, or synthesized findings from messy inputs Producing client-ready deliverables under time pressure Forming and defending recommendations under uncertainty No deep technical background is required — we will onboard you on the lightweight tools involved.<br> What You’ll Do Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.<br> Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.<br> Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.<br> This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.<br> Skills &amp; Requirements 3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy&amp; Strong structured problem-solving and hypothesis-driven thinking Ability to translate vague problems into clear analytical steps and deliverables High attention to logical consistency and output quality Independent, self-directed working style Clear written English (B2+) Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As Chef de Partie, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.</p><br><p>Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.<br>&nbsp;</p><br><p><strong><u>Duties and Responsibilities&nbsp;</u></strong><br>As Chef de Partie, I will assume full responsibility for the efficient operation in the following:&nbsp;</p><br><ul><li>Prepare a variety of meats, seafood, poultry, vegetables and other food items for cooking in broilers, ovens, grills, fryers and a variety of other kitchen equipment.</li><li>Assume 100% responsibility for quality of products served.</li><li>Check incoming produce, ensuring that all food merchandise is in accordance with order sheets, receiving records and purchasing specifications.</li><li>Knows and complies consistently with standard portion sizes, cooking methods, quality standards and kitchen rules and guidelines.</li><li>Follows proper plate presentation and garnish set up for all dishes.</li><li>Assist in the control of the outlet operational budget, ensuring that all costs are strictly controlled maximizing profitability.</li><li>Records guest complaints, requests and solutions and reports them to the Executive Chef or Executive Sous Chef.</li><li>Complete understanding of and adhere to the Six Senses’ policy relating to fire, hygiene and safety.</li><li>Ensures all equipment and working area are kept clean and in good working condition.</li><li>Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.</li><li>Strictly adhere to LQA standards and guest comments.</li></ul><p><br><strong><u>Qualification&nbsp;</u></strong><br>To execute the position of Chef de Partie, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:</p><br><ul><li>High school diploma or equivalent and at least 2-4 years kitchen experience in a full-service outlet or similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred.</li><li>Knowledge of the use of broiler equipment and understanding of meat and fish cookery, proficient knife skills and understand farm to table concept.</li><li>Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.</li><li>Technical skills include MS Office – Word, Excel, PowerPoint and Outlook..</li><li>Eperience working in a fine dining restaurant and is able to thrive in a multicultural team.&nbsp;</li><li>I have an excellent command of written and spoken English, and I am able to live in a remote location for extended periods of time and travel on single status.</li></ul><p><i>The above is intended to provide an overview of the role and responsibilities for a Chef de Partie at Six Senses Zighy Bay It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.</i></p><br><p><i>Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment.</i></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Lead the academic and educational direction across all branches of Al-Qari Al-Abqari ("Genius Reader") School, ensuring high-quality curriculum implementation and maximizing the educational impact on students, teachers, and the academic team in line with the school's vision of building a creative, Quran-centered generation grounded in the Sakinah Quintet (Five Pillars of Tranquility).</p><p>Develop and implement the annual academic strategy in coordination with the CEO. Provide full oversight of curriculum implementation (Quran, Al-Bayan, Islamic studies, STEAM, reading and writing, the Work Quintet, the Play Quintet, and the Sleep &amp; Health Quintet). Ensure the values of the Sakinah Quintet are integrated into all daily programs and activities. Directly supervise the Branch Director (Field CAO), the Curriculum &amp; Content Officer, and the Academic Quality Officer. Develop and update curricula, particularly introducing new anthologies for Al-Bayan, Usul al-Fiqh, and the "Talqin al-Sibyan" curriculum. Monitor teaching quality and academic assessment through field visits and reports. Oversee impact-maximization programs, including Quran and Al-Bayan instruction for teachers and students, STEAM programs, and student magazines. Coordinate with the HR Director on training and development for teachers, especially First Domain teachers. Contribute to the school's overall impact-maximization plan and follow up on its academic implementation. Prepare periodic academic reports for the CEO and the Board of Directors.</p><p>Achievement rate of Quran and Al-Bayan curriculum goals (memorization, recitation, reflection, etc.). Parent satisfaction rate with the academic aspect (target 90%). Percentage of teachers meeting the mandatory minimum requirement for Quran and Al-Bayan memorization. Number of successful enrichment projects and initiatives (STEAM, magazines, competitions). Teaching quality assessment results from field visits. Academic progress rate of students, particularly those completing the "Genius Reader" program. Level of integration of the Sakinah Quintet in classrooms, measured periodically.</p><p>The Academic Director is expected to maximize personal impact on teachers, students, and parents by: delivering internal courses and workshops in Quran and Al-Bayan; producing ongoing educational content (books, recordings, plans); following up on implementation of the academic impact-maximization plan; and passing knowledge on to future generations as an ongoing legacy (sadaqah jariyah). Part of the annual performance evaluation is based on impact extending beyond the school's walls.</p><p>The Knowledge Pillar Quran, Al-Bayan, Natural Sciences, Reading, and Writing with strong supporting emphasis on the Worship, Work, and Health pillars.</p><p>The Impact Maximization Plan. The policy for integrating the Sakinah Quintet into curricula. The policy for maximizing Quran and Al-Bayan instruction (the Six Modes + introduction of new anthologies). The policy for developing Islamic studies curricula (Talqin al-Sibyan + Usul al-Fiqh). The policy for integrating the STEAM curriculum. The financial-streamlining policy, with a focus on extended impact.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications &amp; Competencies</h2><p>Master's degree or higher in Education, Islamic Studies, or a related field. Minimum of 7 10 years of experience in academic leadership at schools or educational institutions. Deep knowledge of Islamic curricula (particularly Quran and Al-Bayan) and modern curricula (STEAM). Excellent leadership and supervisory skills, with the ability to build and develop a team. Strong familiarity with assessment methods and educational quality standards. Strong communication and negotiation skills; fluency in Arabic required, English an advantage. Practical commitment to the Sakinah Quintet and the ability to convey its values to others.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>About us</strong>&nbsp;</span></p><br><p><span>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.&nbsp;</span></p><br><p><span><strong>Experience:</strong></span></p><br><p><span>Senior Designer &nbsp;shall have a minimum of 15 years related experience plus proven capability</span></p><br><p><span>in an engineering design firm. Minimum of 10 years of experience in design of oil &amp; gas facilities</span></p><br><p><span>with extensive experience in front end and detailed design, plus proven experience in AutoCAD &amp; E3D.</span></p><br><p><span><strong>Particulars:</strong></span></p><br><ul><li><span><span>Good spoken and written English and PC literate. Senior Designer shall have good skills in management of a pool of Designers / drafts persons and also task planning to meet schedules. Hence must have good interpersonal and communication skills. Senior Designer shall have abilities to effectively check the drawings prepared by Designers in the same discipline. 3D CAD skills and with experience in E3D.</span></span></li></ul><p><span><strong>Principal Accountabilities :</strong></span></p><br><ul><li><span><span>Understand the requirements of the design quality system and meticulously ensure that these</span></span></li></ul><p><span>requirements are met and Undertake work in accordance with relevant Codes, Standards and</span></p><br><p><span>Procedures.</span></p><br><ul><li><span>Participate in site visits to gather existing data</span></li></ul><ul><li><span><span>Produce presentable and accurate drawings, including a consistency check. Modification of</span></span></li></ul><p><span>existing drawings.</span></p><br><ul><li><span><span>Be aware of, and check, the interface between his own discipline and other disciplines at all</span></span></li></ul><p><span>stages of the design.</span></p><br><ul><li><span><span>Good knowledge on Company Standards, Shell Group DEP’s and International Standards.&nbsp;&nbsp;</span></span></li></ul><p><span>Full understanding of “non-standard” Vendor documentation and its interface points with</span></p><br><p><span>Company engineering documents.</span></p><br><ul><li><span>Produce drafting 2D drawings from E3D</span></li><li><span>Carry out Lighting Design Calculation in Dialux</span></li><li><span>Preparation of MTO</span></li><li><span><span>Decisions are to be made based on acceptable quality for the custodian.</span></span></li><li><span><span>Actively train and encourage the development of Omani personnel to fulfil draftsperson and</span></span></li></ul><p><span>designer roles in the engineering team.</span></p><br><ul><li><span><span>Implement Company, and where applicable, Client/Project policies and procedures.</span></span></li><li><span><span>Checking and preparation of design/engineering documentation.</span></span></li><li><span><span>Undertake surveys necessary to develop area of work assigned.</span></span></li><li><span><span>Liaise with other disciplines, departments, project personnel, vendors, etc.</span></span></li><li><span><span>Ensure all design drawings and documents are complete within the allocated hours and in</span></span></li></ul><p><span>accordance with the programme.&nbsp;</span></p><br><ul><li><span><span>Preparation of detailed drawings and documents to the requirements of Engineer.</span></span></li><li><span><span>Ensure all discipline design interfaces are clearly defined.</span></span></li></ul> <p><span><strong>Qualification :</strong> Minimum HND /ITI /Diploma in Engineering.</span></p><br><p><strong>Moving forward together</strong></p><br><p>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</p><br><p>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</p><br><p>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As Assistant Front Office Manager, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. </p><br><p>Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the resort.</p><br><p><u>Duties and Responsibilities </u></p><br><p>As Assistant Front Office Manager, I will assume full responsibility for the efficient operation of the Front Office department to provide exceptional products and services within brand operating standards. </p><br><p>The duties and responsibilities will include: </p><br><ul><li>Have a thorough knowledge of all facilities and services offered by the hotel including type of rooms available as well as their location and layout, selling status, rates, and benefits of all packages plans, credit policy of the hotel and reservation coding. </li><li>Understand the hotel's policy on guaranteed reservations and no-shows. </li><li>Process advance deposits on reservations. </li><li>Track future room availabilities on the basis of reservations. I am able to determine room rates based on the selling tactics of the resort. </li><li>Oversee the management of the guest history and profile system in conjunction with the Reservations Manager. </li><li>Support the Director of Rooms and focus on the rejuvenation of the room experience. </li><li>Work in partnership with Guest Services, Reservations, Housekeeping and F&amp;B to ensure guest’s needs are determined /met and oversee the overall smooth operation of guest arrivals. </li><li>Ensure that all set policies, procedures, best practices are in place and rigorously enforced. </li><li>Instill a cost-focused philosophy through training and education. </li><li>Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel.&nbsp;</li></ul><p><strong><u>Qualifications</u></strong></p><br><p>To execute the position of Assistant Front Office Manager, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following: </p><br><ul><li>Possess a Bachelor’s degree in Hotel Management, Business Administration or related field plus two-four years front office/guest services experience including supervisory experience, or an equivalent combination of education and experience. </li><li>I have an excellent command of written and spoken English, and I am able to live in a remote location for extended periods of time and travel on single status.</li></ul><p><i>The above is intended to provide an overview of the role and responsibilities for an Assistant Front Office Manager at Six Senses Zighy Bay. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.</i></p><br><p><i>Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment.&nbsp;</i></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.<br> Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives.<br> Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.<br> We are launching a Management Consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems.<br> To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.<br> You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.<br> Important: This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm.<br> If you do not have hands-on project experience at one of the firms listed below, please do not apply.<br> This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.<br> Eligible firms: McKinsey &amp; Company, Boston Consulting Group (BCG), Bain &amp; Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&amp;C), EY-Parthenon, Kearney, and Strategy&amp; (PwC).<br> Who We’re Looking For Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in: Structuring ambiguous client problems into workable analytical plans Building financial models, market analyses, or synthesized findings from messy inputs Producing client-ready deliverables under time pressure Forming and defending recommendations under uncertainty No deep technical background is required — we will onboard you on the lightweight tools involved.<br> What You’ll Do Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.<br> Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.<br> Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.<br> This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.<br> Skills &amp; Requirements 3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy&amp; Strong structured problem-solving and hypothesis-driven thinking Ability to translate vague problems into clear analytical steps and deliverables High attention to logical consistency and output quality Independent, self-directed working style Clear written English (B2+) Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide Performance Management and Talent Management support services across the organization, acting as an accountable resource for the design, implementation, and continuous improvement of performance and talent processes.</p><p>Organizes and controls end-to-end performance management processes, including goal setting, performance reviews, KPI frameworks, and calibration, ensuring clarity of individual contributions and alignment with corporate objectives.</p><p>Supports wider Talent Management initiatives, including Learning &amp; Development, Competency Assurance, Succession Planning, and Talent Reviews, to strengthen organizational capability and leadership pipeline.</p><p>Ensures alignment of performance outcomes with rewards, development, and workforce planning, contributing to building a high-performance culture and long-term business sustainability.</p><p>The position operates in accordance with organizational strategy, policies, governance standards, and best international HR practices.</p><strong>Main tasks and responsibilities</strong><p>Organizes and controls the end-to-end performance management cycle, including goal setting, mid-year reviews, annual appraisals, and calibration processes in line with the approved performance management framework.</p><p>Plans and executes implementation of performance frameworks (KPIs/OKRs), ensuring alignment with corporate strategy and business objectives.</p><p>Ensures clarity, consistency, and fairness in performance evaluations across departments.</p><p>Facilitates performance calibration sessions to ensure equitable rating distributions and objectivity.</p><p>Develops and maintains performance management policies, guidelines, reports and tools.</p><p>Supports the cascading of corporate objectives into departmental and individual goals.</p><p>Monitors quality of goal setting and ensures alignment with strategic priorities.</p><p>Analyzes performance data and produces reports, dashboards, and insights for leadership decision-making.</p><p>Identifies trends, gaps, and risks in workforce performance and recommends improvement actions.</p><p>Provides guidance and coaching to managers on effective performance management, feedback conversations, and handling underperformance.</p><p>Supports development and tracking of Performance Improvement Plans (PIPs).</p><p>Promote continuous improvement of the performance management cycle through periodic reviews, stakeholder feedback, and adoption of best practices to enhance process efficiency and effectiveness.</p><p>Supports Talent Review processes, including identification of high-potential employees and critical roles.</p><p>Contributes to the design and execution of Succession Planning frameworks and talent pipelines.</p><p>Collaborates with Learning &amp; Development to align performance outcomes with development plans.</p><p>Assists in competency framework design, assessment, and gap analysis.</p><p>Supports leadership development and capability-building initiatives.</p><p>Manages performance management systems (e.g., SAP SuccessFactors, Oracle, Workday) ensuring data integrity and user adoption.</p><p>Ensures compliance with internal policies, audit requirements, and applicable regulations.</p><strong>Key interactions</strong><p>Internal: Liaise with colleagues and stakeholders for day-to-day work.</p><p>External: Acts as liaison between clients, vendors, and consultants, and main stakeholders.</p><strong>Notable Working Conditions</strong>. Office environment and Filed operations Moderate to intensive computer screen use.</div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><strong>Education requirements</strong></p><p>Bachelor s degree in human resource, Administration, or related field</p><p>Master or Post-graduate coursework. in a related discipline (preferred)</p><p><strong>Language requirements</strong> Excellent knowledge of written, read, and spoken English (required)</p><strong>Background and experience</strong><p><strong>Competencies and skills</strong></p><p>Degree Bachelor Years of Experiance 8+ years of relevant experience</p><p>(preferred) Oil &amp; Energy experience (greenfield petrochemical plant operations and infrastructure)</p><p>Experience with various HR functions, including:</p><p>Talent Management:</p><p>Learning and Development:</p><p>Succession Planning</p><p>Training programs</p><p>Performance Management</p><p>Detailed-oriented with excellent organizing and planning skills.</p><p>Ability to establish and maintain effective working relations with people in a multi-cultural environment</p><p>Ability to work on own initiative</p><p>Good communication skills &amp; interpersonal skills.</p><p>Ability to be flexible, motivated, resourceful, and organized to work in a multi-functional role</p><p>Builds expert knowledge in our organization and conveys knowledge to others</p><strong>Technical:</strong><p>Computer literate with expertise in MS Office.</p><p>Performance Management</p><p>Talent Management:</p><p>Learning and Development:</p><p>Succession Planning</p><p>Training programs</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Customer Support Specialist (CRM, Case Management, Billing Support) – Remote | U.<br>S. Hours Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role We’re hiring a Customer Support Specialist to own customer cases, resolve issues quickly, and deliver a high-quality support experience .<br> This is not just responding to tickets — you will: Manage cases end-to-end Coordinate across teams Solve problems at the root Keep customers informed throughout If you’re someone who follows through until the issue is fully resolved — this role fits.<br> What You’ll Own Case Management &amp; CRM Ownership Create and manage cases in Salesforce Maintain clean, structured, and accurate records Document: Issues Updates Resolutions Ensure full visibility across all customer interactions Triage &amp; Prioritization Assess urgency of incoming requests Prioritize cases based on impact and SLA Track case ownership and ensure steady progress Ensure no case is left stagnant Customer Communication Respond to customers within 24 hours or less Provide proactive updates throughout the case lifecycle Communicate clearly across: Email Phone Other channels Ensure customers always know: What’s happening What’s next Internal Collaboration Work closely with: Service teams Installation teams Receivables teams Coordinate across departments to resolve issues quickly Escalate when needed to avoid delays Billing Support Handle billing and invoice-related inquiries Assist with resolving discrepancies Support follow-ups on past-due accounts Encourage customers to enroll in auto-billing Problem Solving &amp; Process Improvement Investigate recurring issues and identify root causes Document findings and recommend improvements Help reduce repeat issues and inefficiencies Customer Experience Ownership Confirm satisfaction before closing cases Ensure every interaction is: Professional Clear Positive Encourage satisfied customers to leave reviews What Makes You a Strong Fit You take ownership of customer issues end-to-end You are: Organized Detail-oriented Execution-focused You communicate clearly and confidently You can handle difficult situations with empathy + urgency You thrive in fast-paced, team-based environments Required Experience &amp; Skills 2+ years in: Customer support Customer success Service roles Experience with CRM tools (preferably Salesforce) Strong experience with: Case management Issue resolution Excellent written and verbal English communication Strong analytical and problem-solving skills High attention to detail in documentation Ability to manage multiple cases simultaneously Familiarity with billing or receivables processes What a Typical Day Looks Like Review and prioritize incoming customer cases Communicate updates to customers proactively Coordinate with internal teams to resolve issues Handle billing-related inquiries Update CRM records accurately Identify patterns and suggest improvements In short: You ensure every customer issue is resolved quickly, clearly, and professionally.<br> Key Metrics (KPIs) Case response time and resolution time Customer satisfaction (CSAT) CRM accuracy and completeness Consistency of follow-ups and communication Reduction in recurring issues Why This Role Stands Out High ownership over customer experience Cross-functional exposure (ops, billing, service) Clear metrics and structured workflows Opportunity to improve systems and processes Strong foundation for growth into CS or Ops roles Interview Process Initial Phone Screen Video Interview with Recruiter Client Interview Offer &amp; Onboarding Apply Now If you: Take ownership of customer issues Follow through until resolution Thrive in structured, fast-paced environments This role is a strong fit.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As Reservations Agent, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.<br>Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.</p><br><p><strong><u>Duties and Responsibilities&nbsp;</u></strong><br>As Reservations Agent, I will assume full responsibility for the efficient operation in the following:&nbsp;<br>• Run daily reports for Reservation department, operational departments, Sales &amp; Marketing. <br>• Process new reservations, update and clean up reservations, process advance deposits, answer reservations inbox emails within 24 hours, process reports (No Shows, ORS Comments, Commission, etc.) and other reservation related duties as assigned.&nbsp;<br>• Assist in all allocation of rooms.&nbsp;<br>• Check and handle for special requests and hard blocking rooms as needed. <br>• Contact guests or travel agents to clarify any discrepancies in preferences or requests before guests’ arrival.&nbsp;<br>• Track future room availabilities based on reservations.&nbsp;<br>• Monitor and update internet reservation system in coordinate with respected hosts. <br>• Assist in determine room rates based on the selling tactics of the resort. <br>• Assist in the management of the guest history and profile system.&nbsp;<br>• Ensure all reservations daily are completed with all necessary guest information, profile information and rate/market/source codes with accuracy and efficiency.&nbsp;<br>• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.&nbsp;<br>• Strictly adhere to LQA standards and guest comments.</p><br><p><strong><u>Qualifications</u></strong><br>To execute the position of Reservations Agent, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:</p><br><ul><li>High school diploma or equivalent and at least 1 years’ experience in a similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred.</li><li>Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including PMS, GDS and CRS platforms. I have knowledge of hotel/resort and policies regarding reservations, discounts, MICE platforms and detailed procedures in handling local and overseas room bookings.</li><li>Luxury resort experience and extensive experience collaborating with international high-end tour operators and travel agencies.&nbsp;</li><li>&nbsp;I have an excellent command of written and spoken English, and I am able to live in a remote location for extended periods of time and travel on single status.</li></ul><p><i>The above is intended to provide an overview of the role and responsibilities for a Reservations Agent at Six Senses Zighy Bay. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.</i></p><br><p><i>Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment.</i></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Crowne Plaza Muscat OCEC is a distinguished five-star hotel located within the iconic Oman Convention and Exhibition Centre in Muscat. Combining modern luxury with traditional Omani hospitality, the hotel offers exceptional accommodation, world-class dining, and state-of-the-art meeting and event facilities. As a preferred destination for business travellers, conference delegates, and leisure guests, Crowne Plaza Muscat OCEC prides itself on delivering personalized service, innovative experiences, and seamless connectivity. Strategically positioned in Oman’s vibrant capital, it serves as a gateway to the region’s cultural heritage and burgeoning business landscape.</span><span>​</span></p><br><p><span><span><strong>What is the job?</strong></span>​</span></p><br><p><span><span>The Commis 1 is an entry-level kitchen position responsible for assisting chefs in the preparation, cooking, and presentation of dishes. This role is key in learning kitchen operations, culinary techniques, and food safety standards while supporting the smooth functioning of the kitchen. The Commis 1 contributes to delivering exceptional dining experiences in line with True Hospitality for Good.</span>​</span></p><br><p><span><span><strong>Your day to day</strong></span>​</span></p><br><ul><li><p><span><span>Assist the Chef de Partie and other senior chefs in the preparation of ingredients, sauces, and dishes.</span>​</span></p><br></li><li><p><span><span>Perform basic cooking tasks such as chopping, slicing, boiling, grilling, and frying under supervision.</span>​</span></p><br></li><li><p><span><span>Ensure correct portioning and preparation of ingredients according to recipes and standards.</span>​</span></p><br></li><li><p><span><span>Participate in mise en place to ensure the kitchen is ready for service.</span>​</span></p><br></li><li><p><span><span>Assist in plating and garnishing dishes as instructed by senior chefs.</span>​</span></p><br></li><li><p><span><span>Maintain cleanliness and organization of the assigned work area, kitchen stations, and storage areas.</span>​</span></p><br></li><li><p><span><span>Wash, peel, and prepare vegetables, fruits, meats, and other ingredients.</span>​</span></p><br></li><li><p><span><span>Clean kitchen utensils, tools, and equipment according to hygiene standards.</span>​</span></p><br></li><li><p><span><span>Ensure proper storage and rotation of ingredients to prevent spoilage.</span>​</span></p><br></li><li><p><span><span>Follow all food safety, sanitation, and hygiene procedures according to hotel policies and local regulations.</span>​</span></p><br></li><li><p><span><span>Handle kitchen tools, equipment, and ingredients safely to prevent accidents or contamination.</span>​</span></p><br></li><li><p><span><span>Adhere to fire safety and emergency procedures within the kitchen.</span>​</span></p><br></li><li><p><span><span>Assist in receiving and checking deliveries of food supplies and ingredients.</span>​</span></p><br></li><li><p><span><span>Work collaboratively with kitchen staff to ensure smooth and efficient operations.</span>​</span></p><br></li><li><p><span><span>Follow instructions from senior chefs accurately and promptly.</span>​</span></p><br></li><li><p><span><span>Demonstrate willingness to learn, take initiative, and improve culinary skills.</span>​</span></p><br></li></ul><p><span><span><strong>What we need from you</strong></span>​:</span></p><br><ul><li><p><span><span>Culinary school diploma or certificate preferred but not mandatory for entry-level position.</span>​</span></p><br></li><li><p><span><span>0–1 year of kitchen experience preferred; fresh graduates or trainees are welcome.</span>​</span></p><br></li><li><p><span><span>Exposure to professional kitchen environment is an advantage.</span>​</span></p><br></li><li><p><span><span>Basic knowledge of cooking techniques, kitchen equipment, and food hygiene practices.</span>​</span></p><br></li><li><p><span><span>Willingness to learn and follow instructions.</span>​</span></p><br></li><li><p><span><span>Basic English communication skills; additional languages are a plus.</span>​</span></p><br></li><li><p><span><span>Physical stamina to stand, bend, and lift for extended periods.</span>​</span></p><br></li><li><p><span><span>Attention to detail and ability to follow standard recipes.</span>​</span></p><br></li><li><p><span><span>Team player with positive attitude and strong work ethic.</span>​</span></p><br></li><li><p><span><span>Flexibility to work shifts, weekends, and public holidays</span></span></p><br></li></ul><p><span><span><strong>What you can expect from us:</strong></span></span></p><br><p><span><span>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.</span></span></p><br><p><span><span>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin,</span></span></p><br><p><span><span>protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.</span></span></p><br><p><span><span>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.</span></span></p><br><p><span>So, join us and you’ll become part of our ever-growing global family.</span></p><br><p><span><strong>Who we are</strong></span></p><br><p><span>Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.&nbsp;</span></p><br><p><span>Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.</span></p><br><p><span>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</span></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Business Development Representative (BDR) – Remote Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role At Pavago, one of our clients is hiring a motivated and consultative Business Development Representative (BDR) to generate, qualify, and nurture high-quality sales opportunities through inbound and outbound prospecting.<br> In this role, you’ll engage prospective customers, conduct discovery conversations, identify business needs, and hand qualified opportunities to Account Executives.<br> You’ll play a key role in driving pipeline growth while delivering a professional and consultative buying experience.<br> This opportunity is ideal for someone who enjoys prospecting, relationship building, lead qualification, and creating new business opportunities in a fast-paced B2B sales environment.<br> What You’ll Own Lead Qualification &amp; Discovery Respond to inbound leads generated through marketing campaigns, referrals, events, and website inquiries.<br> Conduct discovery calls to understand: Business needs Budget Timeline Decision-making process Qualify opportunities using frameworks such as: BANT MEDDIC SPICED SPIN Identify customer pain points and determine sales readiness.<br> Maintain detailed qualification notes and CRM records.<br> Outbound Prospecting &amp; Pipeline Generation Research target accounts using: LinkedIn Sales Navigator Apollo ZoomInfo Similar prospecting tools Execute multi-channel outbound campaigns through: Email Phone LinkedIn Social outreach Personalize messaging based on industry, ICP, and prospect challenges.<br> Build and maintain a consistent pipeline of qualified opportunities.<br> Pipeline Nurturing &amp; Relationship Building Nurture early-stage prospects through structured follow-up campaigns.<br> Share relevant resources, case studies, and educational content.<br> Re-engage inactive leads and convert them into active opportunities.<br> Build trust through a consultative sales approach.<br> Sales Collaboration Schedule meetings and discovery calls for Account Executives.<br> Prepare detailed qualification summaries and handoff notes.<br> Collaborate with sales and marketing teams to improve: Messaging Targeting Conversion rates Participate in pipeline reviews and sales strategy discussions.<br> CRM &amp; Sales Operations Maintain accurate records within: Salesforce HubSpot Zoho CRM Similar CRM platforms Track: Outreach activity Lead stages Conversion metrics Opportunity outcomes Maintain excellent CRM hygiene.<br> Prepare weekly pipeline and activity reports.<br> What Success Looks Like Consistently generates qualified sales opportunities.<br> Maintains a healthy and predictable pipeline.<br> Conducts effective discovery conversations.<br> Delivers seamless handoffs to Account Executives.<br> Maintains accurate CRM records and reporting.<br> Contributes directly to revenue growth.<br> What Makes You a Strong Fit You enjoy building relationships and starting conversations.<br> You’re naturally curious and ask thoughtful discovery questions.<br> You stay organized while managing multiple prospects.<br> You’re resilient and comfortable with outbound outreach.<br> You communicate confidently with decision-makers.<br> You’re motivated by goals, pipeline growth, and continuous improvement.<br> Required Experience &amp; Skills Experience 2+ years of experience in: Business Development Sales Development Inside Sales Outbound Prospecting Experience conducting discovery and qualification calls.<br> Hands-on experience with CRM platforms such as: Salesforce HubSpot Zoho CRM Experience using: LinkedIn Sales Navigator Apollo Outreach SalesLoft Similar sales engagement platforms Excellent written and verbal English communication skills.<br> Ability to manage multiple prospects and follow-up sequences simultaneously.<br> Nice to Have 3–5 years of BDR or SDR experience with a proven track record.<br> Experience selling: B2B SaaS Technology solutions Professional services High-ticket products or services Familiarity with: MEDDIC Challenger Sale SPIN Selling Sandler Methodology Experience supporting mid-market or enterprise sales teams.<br> Background in account-based selling and multi-channel outreach.<br> Tech Stack Salesforce HubSpot Zoho CRM LinkedIn Sales Navigator Apollo Outreach SalesLoft Google Workspace Microsoft Office What a Typical Day Looks Like Respond to inbound leads and conduct discovery calls.<br> Research target accounts and identify decision-makers.<br> Execute outbound email, phone, and LinkedIn campaigns.<br> Qualify opportunities and schedule meetings.<br> Update CRM records and pipeline stages.<br> Collaborate with Account Executives on active opportunities.<br> Review outreach metrics and optimize messaging.<br> In short: You’ll build qualified pipeline by identifying opportunities, engaging prospects, conducting discovery, and connecting Account Executives with sales-ready leads.<br> Key Metrics for Success (KPIs) Outreach activity (calls, emails, LinkedIn touches).<br> Discovery calls completed.<br> Qualified opportunities generated.<br> Lead-to-opportunity conversion rate.<br> Pipeline contribution.<br> CRM accuracy and documentation quality.<br> Prospect engagement and response rates.<br> Why This Role Stands Out Direct impact on pipeline growth and revenue generation.<br> Close collaboration with sales leadership and Account Executives.<br> Exposure to modern outbound sales strategies and tools.<br> Fully remote role aligned with U.<br>S. business hours.<br> Career progression into: Senior BDR Account Executive Business Development Manager Sales Leadership Interview Process Application Review Spark Hire Intro Video (3–5 minutes) Client Interview Offer &amp; Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your business development experience, and explain how you’ve handled outbound prospecting, discovery calls, lead qualification, and pipeline generation.<br> You’ll also have the chance to demonstrate your communication style, objection-handling approach, and experience using CRM and sales engagement tools.<br> Your video will be reviewed by the hiring team before moving to the client interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about outbound prospecting, building relationships, qualifying opportunities, and driving pipeline growth, we’d love to hear from you.<br> Apply today and help fuel business growth by creating high-quality sales opportunities.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About the context </b></p><br><p>The D365 ‘HERO’ Programme is a multi-year global transformation programme in Finance &amp; Operations implementing Microsoft Dynamics 365 in the Regional Chanel ecosystem. HERO aims to harmonise multiple regional ERPs existing globally, while respecting our divisional operating models and métier specificities. It will create a standardized, single unified solution, based on the Microsoft SaaS D365 F&amp;O platform.</p><br><p>HERO is not just a Programme; it is a transformation building the foundation for the success of our Global business, strengthening us to embrace the growth of our future.</p><br><p><b>Your role @ Chanel</b></p><br><p>As a Dynamics 365 Business analyst, part of the D365 Solution Centre, you’ll support the implementation of Microsoft Dynamics 365 for core Finance and operations processes (mainly O2C, S2P and R2R). You’ll help translate business needs into clear functional and technical requirements, with end-to-end ownership of Functional Design Documents (FDD), and contribute to the success of the transformation program.</p><br><p>You will be part of the D365 Solution Centre but equally be a strong contributor to the Finance / Ops Product owner which manages the overall end-to-end ecosystem in a Best-of-breed architecture with various Global Tier 1 systems connecting into D365.</p><br><p><b>The impact you can create at Chanel</b></p><br><p><b>Technical and Functional Expertise:</b></p><br><ul><li>Assist with design and documentation for Finance and Operations processes in D365, gathering business requirements and translating them into technical specifications.</li><li>Responsible for writing, maintaining and owning functional design specifications (FDD) including integration with other systems, considering the whole application ecosystem</li><li>Define data flow mapping (interfaces), integration principles (system owning the data, transformation rules …)</li><li>Define and execute test plan for SAT and prepare test datasets, supporting SIT / UAT defect triage and implementation readiness.</li><li>Responsible for setups and configurations of the system</li><li>Support Go live cutover and data migration</li><li>Provide post go-live hypercare support by monitoring issues, coordinating incident resolution, and capturing improvements for backlog prioritisation.</li><li>Provide functional input to create clear, detailed and auditable documentation for end-users and administrators</li></ul><p><b>Collaboration:</b></p><br><ul><li>Work closely with Domain lead and technical teams to ensure business language is translated into implementable requirements.</li><li>Participate in team meetings and support dedicated domain streams</li><li>Participate in functional workshops with domain leads supporting Finance and Operations throughout discovery, design and decision-making.</li><li>Support training activities for new systems and help document processes</li></ul><p><b>Continuous Improvement:</b></p><br><ul><li>Help resolve issues and support change requests.</li><li>Contribute to Domain reporting and documentation.</li><li>Stay updated with the latest features and updates in Dynamics 365 and recommend improvements to existing solutions.</li><li>Engage closely with Microsoft Fast track, Product team on support incidents and bring concrete use case to enhanced D365 out of the box</li><li>Get mobilize on some critical bugs and change request</li><li>Ensure consistency in documentation relative to D365 Core Model.</li></ul><p><b>What you will bring:</b></p><br><p><b>Education and Experience:</b></p><br><ul><li>Bachelor degree</li><li>2-5 years of work experience in Microsoft D365 (Finance – Supply Chain module preferred)</li><li>Acquaintance with system design and integration</li><li>Familiarity with other Dynamics 365 modules (e.g., CRM, HR, Supply Chain Management) and/or other Finance or supply chain applications (e.g. Coupa, Concur, WMS, OMS) is considered as a plus</li></ul><p><b>Skills:</b></p><br><p><b>Business Analysis:</b></p><br><ul><li>Ability to gather, analyse business requirements for finance / Supply chain processes and translate business needs into clear functional specifications for IT solutions.<ul><li>Ownership of Functional Design Documents (FDD): authoring, versioning, stakeholder validation and sign-off.</li><li>Requirements traceability from business need → FDD → build → test cases, including clear acceptance criteria.</li></ul></li></ul><p><b>Technical Proficiency:</b></p><br><ul><li>Familiarity with system design, configuration, and data migration tasks.</li><li>&nbsp;Ability to assist with testing, troubleshooting, and supporting system deployments<br>&nbsp;</li></ul><ul><li>Test design skills: writing test scenarios/cases, preparing test evidence, and supporting regression testing.</li><li>SAT- SIT facilitation and defect triage: coordinating Tier1 system owner, logging issues, prioritising, and supporting re-tests.</li></ul><p><b>Problem-Solving &amp; Analytical Skills</b></p><br><ul><li>Ability to identify and resolve issues related to Dynamics 365 design and build.</li><li>Analyse data to spot inconsistencies</li></ul><p><b>Communication and collaboration</b></p><br><ul><li>Good written and verbal communication skills, able to explain technical concepts to non-technical audiences.</li><li>Work effectively with team members, business users, and IT colleagues.</li><li>Participate in meetings, workshops, and training sessions</li><li>Experience in an international context and culture.</li><li>Ability to manage multiple competing priorities in a changing environment.</li><li>Passion for user-centricity, leveraging design thinking and agile methodologies.</li><li>Process-driven and pragmatic approach to supporting the business</li><li>Fluent in English &amp; French</li></ul><p><b>Optional Skills and Experience:</b></p><br><ul><li>Microsoft Dynamics 365: Core Finance and Operations</li><li>MB-310: Microsoft Dynamics 365 Finance – Supply chain Functional Consultant</li><li>Familiarity with Agile/Scrum or Waterfall.</li><li>Experience with tools like Azure DevOps, Jira, or similar</li><li>Experience with tools like Power BI or SSRS for reporting and analysis as well as Business performance analytics and Fabric workspace</li><li>Microsoft certified is an added advantage.</li></ul><p><b>What Chanel can offer you:</b></p><br><ul><li>Take part in a global transformation program across multi-regions and multi-partners</li><li>Be a key partner for Business and IT corporate domains, as well as many internal/external partners within Global, Corporate services and regions.</li></ul><p><i>At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Chanel.</i></p><br> </div>