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<p>JOB SUMMARY Assists the Director of Security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and Standard Operating Procedures.</p><p>CORE WORK ACTIVITIES</p><p>Managing Security Operations</p><p>Assists in the development and implementation of emergency procedures. Recommends follow-up action for security breaches. Conducts investigation of all losses of property assets and refers to proper management for disposition. Deploys security staff to effectively monitor and protect property assets. Complies with all Corporate Security safety and security management guidelines and procedures. Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service. Conducts periodic patrols of entire property and parking areas. Recognizes success across areas of responsibility. Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Identifies and makes recommendations for minimizing physical hazards and unsafe work practices. Implements action plans to monitor and control risk. Keeps abreast of local criminal activity as it may impact property. Maintains required reports and documentation regarding patrols of property and parking areas. Inspects all security equipment and ensures it is fully functioning. Provides means for obtaining necessary medical attention on a timely basis. Conducts hourly employee performance appraisals according to Standard Operating Procedures. Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Completes disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Maintains first aid and CPR certifications required for Security officers. Implements local authority requirement for security and safety.</p><p>Leading Security Teams</p><p>Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers. Celebrates successes by publicly recognizing the contributions of team members. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Encourages and builds mutual trust, respect, and cooperation among team members. Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. Serves as a role model to demonstrate appropriate behaviors.</p><p>Providing and Ensuring Exceptional Customer Service</p><p>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Meets quality standards and customer expectations on a daily basis. Provides services that are above and beyond for customer satisfaction and retention.</p><p>Conducting Human Resources Activities</p><p>Assists in minimizing cost of accident claims through aggressive claims management. Brings issues to the attention of Human Resources as necessary. Strives to improve service performance. Administers property policies fairly and consistently.</p><p>Additional Responsibilities</p><p>Analyzes information and evaluates results to choose the best solution and solve problems. Develops and maintains a working relationship with local law enforcement authorities. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Provides guidance in setting health and safety policies and standards. Coordinates with Event Sales for VIP escort and media control for large events.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 3 years experience in the security/loss prevention or related professional area. OR 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.</p>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.<br>Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>The Master is responsible and assumes final responsibility for the general state of the ship, navigation, the crew and the operations it takes part in at all times. The Master answers to the Management.</p><p><strong>KEY ACCOUNTABILITIES</strong></p><ul><li>Assure deploy ability of ship and crew.</li><li>Ensure the ship s technical and operational conditions are as required.</li><li>Assume the end responsibility for the safety of the vessel, its crew and the operation it takes part in.</li><li>Implement the safety and environmental-protection policy of the company.</li><li>Supervise the correct use of Personal Protective Equipment.</li><li>Take corrective measures in case of deviations and/or shortcomings.</li><li>Perform crew assessments.</li><li>Motivate the crew to take due observance of the Integral Management System.</li><li>Organize toolbox/safety meetings.</li><li>Train the crew in shipboard and safety operations.</li><li>Can request the Company for assistance at all times.</li><li>The Master has the overriding authority and responsibility to make decisions, which, in the professional judgement of the Master, are necessary to maintain the safety and security of the ship and crew.</li><li>Conform to the client s instructions and provide professional assistance to vessels.</li><li>Schedule watch duties, when necessary, and communicate this to the rest of the crew.</li><li>Transfer all relevant information to the relief crew.</li><li>Keep abreast of all applicable and relevant working conditions.</li><li>Ensure that all books, documents and information on board are kept up to date.</li><li>Report any damage to the Operations Department.</li><li>Ensure that the logbook, day reports, statements, damage and accident reports are filled out completely, correctly and on time.</li><li>Report malfunctions and defects to the Technical Department.</li><li>Report urgent repairs / maintenance even if these can be carried out by in-house repair services.</li><li>Submit written requests for materials.</li><li>Submit written order lists for provisions.</li><li>Sign receipts of materials when delivered on board.</li><li>Record office announcements and notify these to the crew.</li><li>Fill in towage letters correctly and sign them.</li><li>Maintain correct and professional communication with clients, government agencies and the maritime organization.</li><li>Inspect and sign filled-out hour registration forms.</li></ul><p><strong>QUALIFICATION, EXPERIENCE AND SKILLS</strong></p><p><strong>Qualifications</strong></p><ul><li>Diploma in Nautical Science or a related field.</li><li>Valid all STCW certificates.</li><li>Certificate of Competency (CoC) as Master rating II/2 II/3.</li><li>Basic Safety Training (STCW A-VI/1).</li><li>Proficiency in Survival Craft and Rescue Boats (PSCRB) (STCW A-VI/2).</li><li>Advanced Fire Fighting (STCW A-VI/3).</li><li>Medical First Aid / Medical Care, as required by the certificate level.</li><li>GMDSS GOC or ROC.</li><li>Security Awareness or Designated Security Duties training under STCW VI/6.</li><li>Any other required statutory marine certificates.</li></ul><p><strong>Experience</strong></p><ul><li>Minimum 5 years of experience & 3-4 years of experience as a Tugboat Master.</li><li>Experienced with sailing and operating ASD tugs (or at least azimuth driven systems) Preferably Damen Built tugs.</li><li>Experienced in harbor towage, Ship-to-Ship services, Docking and Undocking Experience.</li><li>Extra: experience with buoy and anchor handling.</li><li>Extra: experience with liquid berth and SPM operations.</li><li>Good skills with Microsoft office (excel, PowerPoint, word).</li><li>Experience with operating hydraulic cranes.</li><li>SPM experience is preferable.</li></ul><p><strong>COMMUNICATIONS & WORKING RELATIONSHIPS</strong></p><ul><li><strong>Internal</strong> All CTOM employees. All ADC related. Duqm Port employees.</li><li><strong>External</strong> Agent. Service Engineers.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma in Nautical Science or a related field.</li><li>Valid all STCW certificates.</li><li>Certificate of Competency (CoC) as Master rating II/2 II/3.</li><li>Basic Safety Training (STCW A-VI/1).</li><li>Proficiency in Survival Craft and Rescue Boats (PSCRB) (STCW A-VI/2).</li><li>Advanced Fire Fighting (STCW A-VI/3).</li><li>Medical First Aid / Medical Care, as required by the certificate level.</li><li>GMDSS GOC or ROC.</li><li>Security Awareness or Designated Security Duties training under STCW VI/6.</li><li>Any other required statutory marine certificates.</li><li>Minimum 5 years of experience & 3-4 years of experience as a Tugboat Master.</li><li>Experienced with sailing and operating ASD tugs (or at least azimuth driven systems) Preferably Damen Built tugs.</li><li>Experienced in harbor towage, Ship-to-Ship services, Docking and Undocking Experience.</li><li>Extra: experience with buoy and anchor handling.</li><li>Extra: experience with liquid berth and SPM operations.</li><li>Good skills with Microsoft office (excel, PowerPoint, word).</li><li>Experience with operating hydraulic cranes.</li><li>SPM experience is preferable.</li></ul>
<p><h4>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates.</h4>
<p>Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>We are looking for a finance professional to support dealership operations across sales and aftersales. The role will partner closely with branch management to provide decision support for budgeting, forecasting, MIS reporting and KPI achievement, while ensuring strong compliance with company policies and procedures. Key areas of focus include cash control, sales accounting, credit approvals, stock controls, audit follow-up and continuous improvement of day-to-day internal controls.</p>
<h4>What you will do</h4>
<ul>
<li>Support monthly and quarterly forecasting, annual budgeting and SAP uploads for sales and aftersales operations.</li>
<li>Oversee sales accounting, documentation, cash control, refunds, petty cash, daily collections and intercompany reconciliations to ensure compliance with company procedures.</li>
<li>Review and strengthen stock, debtor, insurance and WIP controls, including physical inventory reconciliation, annual stock counts and timely closure of job cards in line with IFRS requirements.</li>
<li>Ensure branch adherence to finance SOPs, support internal audit reviews and drive timely implementation of audit recommendations.</li>
<li>Lead, supervise and develop the branch finance team, while supporting ad hoc reports, business projects and senior management requirements.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Strong financial analysis, budgeting, P&L, forecasting and MIS reporting capability.</li>
<li>Good understanding of VAT regulations, tax laws, IFRS and internal control requirements.</li>
<li>5-10 years of experience in finance. Chartered Accountant or similar professional finance qualification.</li>
<li>Analytical, detail-oriented and able to plan, prioritize and manage multiple tasks effectively.</li>
</ul>
<h4>About the team</h4>
<p>You will be part of the finance team supporting dealership operations, working closely with branch management, sales, aftersales, central finance and other business stakeholders. The role reports to the Financial Controller and plays an important part in enabling sound commercial decisions, strong governance and operational efficiency across the branch network.</p>
<h4>What equips you for the role</h4>
<ul>
<li>Experience working with ERP systems and strong proficiency in financial reporting and analysis.</li>
<li>Self-starter with a continuous improvement mindset, persuasive communication style and strong team-player approach.</li>
<li>Ability to work in a fast-paced environment and deliver accurate outputs within tight timelines.</li>
<li>Excellent communication, stakeholder management and team collaboration skills.</li>
<li>Process-oriented mindset with the ability to identify control gaps and recommend improvements.</li>
</ul>
<h4>About Al-Futtaim Automotive</h4>
<p>A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.</p>
<p>Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.</p>
<p>We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.</p>
<p>We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.</p>
<p>What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</p></p><p></p>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
The job of <strong>Executive Chef </strong>is executed satisfactorily when:<br><ul><li>Recipes are maintained up-dated and accurate costing of all dishes prepared and sold in the Food and Beverage operation. New dishes and products are developed.</li><li>Comprehensive product knowledge is fostered in regards to ingredients, equipment, suppliers, markets and current trends and appropriate adjustments to kitchen operations are made accordingly.</li><li>Excellent culinary technical skills are displayed and maintained.</li><li>Menus offering our guests value for money in accordance with corporate guidelines are created in collaboration with the Food & Beverage Director / Manager.</li><li>Effective and positive employee working relationships are established and maintained (ESS score 75% and above).</li><li>All HACCP guidelines are achieved and maintained.</li></ul>The <strong>Executive Chef</strong> fulfils their role as a Talent Development Ambassador when:<br><ul><li>They actively support and implement Talent Development initiatives as a part of their daily activities.</li><li>They identify Training talents in their department and throughout the hotels as per below definition* and actively support their career development.</li><li>They support and initiate transfer, cross exposure and task force assignments for their team.</li><li>They personally conduct prefinance evaluation with their team on a regular basis and take personal interest for their talents’ development plans.</li><li>They recruit and select potential talent according to the Company’s current and future hotel, regional and worldwide needs including conducting interviews for positions in their department and their region.</li></ul><br><ul><li>Manage all functions of the Food Production and Stewarding operations to achieve the optimum departmental profit.</li><li>Plan and organize with the Director of Food and Beverage successful Food and Beverage activities in the hotel and abroad.</li><li>Keep an up-dated hotel policies and procedures file.</li><li>Work with the People Services Manager to ensure the departmental performance of staff is productive.</li><li>Plan for future staffing needs.</li><li>Ensure training needs analysis of Kitchen staff is carried out and training programmes are designed and implemented to meet needs (in collaboration with the Training Manager where applicable).</li><li>Conduct probation and formal performance appraisal in line with company guidelines.</li><li>Maintain up to date staff records and approves leave requests.</li><li>Coach, counsel and discipline staff, providing constructive feedback to enhance performance.</li><li>Participate in the preparation of the hotel's revenue plan and marketing programmes.</li><li>Determine with the Finance Director the minimum and maximum stocks of all food, material and equipment.</li><li>Work with Finance in the preparation and management of the department’s budget.</li><li>Demonstrate awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure all direct reports do the same.</li><li>Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures. </li><li>Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.</li><li>Initiate action to correct a hazardous situation and notify supervisors of potential dangers.</li><li>Log security incidents and accidents in accordance with hotel requirements.</li><li>Implement and practice HACCP.</li></ul>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.<br>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.<br>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Spa Operations and Budgets<br>• Selects vendors for spa retail operations and managing contract agreements.<br>• Oversees retail product research, product selection and purchasing, product display.<br>• Manages supply inventories and purchasing control, including uniforms.<br>• Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.<br>• Maintains cleanliness of spa and related areas and equipment.<br>Managing Spa Sales and Marketing Strategy<br>• Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.<br>• Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.<br>• Ensures spa services are included in all property-related marketing and advertising.<br>• Identifies and recommending new products and product enhancements to remain competitive in the market.<br>Managing Spa Revenue Management Strategy<br>• Monitors and Manages the payroll function.<br>• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.<br>• Manages Spa controllable expenses such guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.<br>Ensuring and Delivering Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Strives to improve service performance.<br>Conducting Human Resources Activities<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.<br>• Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.<br>• Develops, implements and maintains a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Administers the performance appraisal process for direct report managers.<br>• Develops business goals and creates appropriate development plans.<br>• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.<br>• Solicits employee feedback, utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Job summary</h4>
<p>Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years of experience in the sales and marketing or related professional area with leisure experience in Oman market or GCC Marriott experience and resort as preferable.</li>
<li>OR</li>
<li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Supporting developing & executing sales strategies</strong></p>
<ul>
<li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li>
<li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li>
<li>Assists with the development and implementation of promotions, both internal and external.</li>
</ul>
<p><strong>Maximizing revenue</strong></p>
<ul>
<li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li>
<li>Recommends booking goals for sales team members.</li>
</ul>
<p><strong>Managing sales activities</strong></p>
<ul>
<li>Monitors all day to day activities of direct reports.</li>
<li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li>
<li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li>
</ul>
<p><strong>Analyzing & reporting on sales and financial data</strong></p>
<ul>
<li>Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li>
<li>Assists Revenue Management with completing accurate six period projections.</li>
<li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li>
</ul>
<p><strong>Ensuring exceptional customer service</strong></p>
<ul>
<li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
<li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Observes service behaviors of employees and provides feedback to individuals.</li>
<li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li>
<li>Executes and supports the company’s Customer Service Standards and property’s Brand Standards.</li>
<li>Participates in and practices daily service basics of the brand.</li>
<li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li>
<li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li>
<li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li>
</ul>
<p><strong>Building successful relationships</strong></p>
<ul>
<li>Develops and manages relationships with key stakeholders, both internal and external.</li>
<li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li>
<li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li>
<li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li>
</ul>
<p><strong>Managing and conducting human resource activities</strong></p>
<ul>
<li>Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li>
<li>Utilizes all available on the job training tools for employees.</li>
</ul>
<p>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.</p>
<p>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>JOB SUMMARY<br>Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.<br>CANDIDATE PROFILE <br>Education and Experience<br>* 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years of experience in the sales and marketing or related professional area with Leasure experience in Oman market or GCC Mariott experience and resort as preferable.<br>OR<br>* 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Supporting Developing & Executing Sales Strategies<br>* Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.<br>* Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.<br>* Assists with the development and implementation of promotions, both internal and external.<br>Maximizing Revenue<br>* Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).<br>* Recommends booking goals for sales team members.<br>Managing Sales Activities<br>* Monitors all day to day activities of direct reports.<br>* Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.<br>* Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>* Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Analyzing & Reporting on Sales and Financial Data<br>* Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.<br>* Assists Revenue Management with completing accurate six period projections.<br>* Reviews sales and catering guest satisfaction results to identify areas of improvement.<br>Ensuring Exceptional Customer Service<br>* Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.<br>* Interacts with guests to obtain feedback on product quality and service levels.<br>* Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br>* Empowers employees to provide excellent customer service.<br>* Observes service behaviors of employees and provides feedback to individuals.<br>* Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br>* Executes and supports the company’s Customer Service Standards and property’s Brand Standards.<br>* Participates in and practices daily service basics of the brand.<br>* Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>* Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>* Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Building Successful Relationships<br>* Develops and manages relationships with key stakeholders, both internal and external.<br>* Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.<br>* Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.<br>* Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.<br>Managing and Conducting Human Resource Activities<br>* Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.<br>* Utilizes all available on the job training tools for employees.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Job summary</h4>
<p>Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing spa operations and budgets</strong></p>
<ul>
<li>Selects vendors for spa retail operations and managing contract agreements.</li>
<li>Oversees retail product research, product selection and purchasing, product display.</li>
<li>Manages supply inventories and purchasing control, including uniforms.</li>
<li>Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.</li>
<li>Maintains cleanliness of spa and related areas and equipment.</li>
</ul>
<p><strong>Managing spa sales and marketing strategy</strong></p>
<ul>
<li>Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.</li>
<li>Develops and manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.</li>
<li>Ensures spa services are included in all property-related marketing and advertising.</li>
<li>Identifies and recommends new products and product enhancements to remain competitive in the market.</li>
</ul>
<p><strong>Managing spa revenue management strategy</strong></p>
<ul>
<li>Monitors and manages the payroll function.</li>
<li>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</li>
<li>Manages spa controllable expenses such as guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.</li>
</ul>
<p><strong>Ensuring and delivering exceptional customer service</strong></p>
<ul>
<li>Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Strives to improve service performance.</li>
</ul>
<p><strong>Conducting human resources activities</strong></p>
<ul>
<li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li>
<li>Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.</li>
<li>Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li>
<li>Develops, implements and maintains a spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li>
<li>Administers the performance appraisal process for direct report managers.</li>
<li>Develops business goals and creates appropriate development plans.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
<li>Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li>
<li>Ensures that regular ongoing communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results.</li>
<li>Celebrates successes and publicly recognizes the contributions of team members.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p>JOB SUMMARY Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.</p><p>Ensuring Culinary Standards and Responsibilities are Met</p><p>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Reviews and adjust systems and procedures in the kitchen to ensure their effectiveness. Develops, designs, or creates new menus and recipes based on standards or artistic contributions. Demonstrates knowledge of high quality food products, presentations and flavor. Ensures compliance with food handling and sanitation standards. Ensures compliance with all applicable laws and regulations. Follows proper handling and right temperature of all food products. Knows and implements brand s Safety Standards. Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Maintains purchasing, receiving and food storage standards. Operates and maintains all department equipment and reports malfunctions. Supports procedures for food & beverage portion and waste controls. Develop and implement environmentally friendly processes and procedures for food preparation, energy use and waste management in the restaurant. Checks the quality of raw and cooked food products to ensure that standards are met. Assists in determining how food should be presented and creates decorative food displays.</p><p>Leading Culinary Team</p><p>Supervises and coordinates activities of cooks and workers engaged in food preparation. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Ensures and maintains the productivity level of employees. Ensures that menu items are prepared and presented according to use record standards. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. Leads shifts while personally preparing food items and executing requests based on required specifications.</p><p>Maintaining Culinary Goals</p><p>Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Schedules employees to business demands and tracks employee time and attendance. Understands the impact of departments operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Orders employee uniforms according to budget and ensures uniforms are properly inventoried and maintained. Reviews staffing levels to ensure that guest service, operational and financial objectives are met.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Handles guest problems and complaints. Strives to improve service performance. Helps employees receive on-going training to understand guest expectations.</p><p>Managing and Conducting Human Resource Activities</p><p>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Assists as needed in the interviewing and hiring of employee team members with appropriate skills. Participates in the employee performance appraisal process, providing feedback as needed. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in training the Restaurant and Catering staff on menu items including ingredients, preparation methods and unique tastes.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings.</p><p><strong>Desired Candidate Profile</strong></p>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.
<p><h4>Job summary<\/h4>\n<p>Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<\/p>\n\n<h4>Candidate profile<\/h4>\n<p><strong>Education and experience<\/strong><\/p>\n<ul>\n<li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area. OR<\/li>\n<li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n\n<p><strong>Managing spa operations and budgets<\/strong><\/p>\n<ul>\n<li>Selects vendors for spa retail operations and manages contract agreements.<\/li>\n<li>Oversees retail product research, product selection and purchasing, product display.<\/li>\n<li>Manages supply inventories and purchasing control, including uniforms.<\/li>\n<li>Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.<\/li>\n<li>Maintains cleanliness of spa and related areas and equipment.<\/li>\n<\/ul>\n\n<p><strong>Managing spa sales and marketing strategy<\/strong><\/p>\n<ul>\n<li>Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.<\/li>\n<li>Develops and manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.<\/li>\n<li>Ensures spa services are included in all property-related marketing and advertising.<\/li>\n<li>Identifies and recommends new products and product enhancements to remain competitive in the market.<\/li>\n<\/ul>\n\n<p><strong>Managing spa revenue management strategy<\/strong><\/p>\n<ul>\n<li>Monitors and manages the payroll function.<\/li>\n<li>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.<\/li>\n<li>Manages spa controllable expenses such as guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.<\/li>\n<\/ul>\n\n<p><strong>Ensuring and delivering exceptional customer service<\/strong><\/p>\n<ul>\n<li>Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.<\/li>\n<li>Empowers employees to provide excellent customer service.<\/li>\n<li>Strives to improve service performance.<\/li>\n<\/ul>\n\n<p><strong>Conducting human resources activities<\/strong><\/p>\n<ul>\n<li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<\/li>\n<li>Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.<\/li>\n<li>Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.<\/li>\n<li>Develops, implements and maintains a spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.<\/li>\n<li>Administers the performance appraisal process for direct report managers.<\/li>\n<li>Develops business goals and creates appropriate development plans.<\/li>\n<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<\/li>\n<li>Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<\/li>\n<li>Ensures that regular ongoing communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results.<\/li>\n<li>Celebrates successes and publicly recognizes the contributions of team members.<\/li>\n<\/ul>\n\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n\n<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>
<p>Job title Expert LP & APS Modelling Grade Company OQ8 Function Commercial Production Planning & Scheduling Location Duqm Budget control OPEX and/or CAPEX and/or Revenue amount as relevant Reporting to Head of Production Planning & Scheduling Direct reports 0 Job purpose: Maintain, develop, and continuously improve the refinery LP and APS Scheduling models to ensure they accurately reflect refinery configuration, feedstock characteristics, operational constraints, logistics requirements, process limitations, product specifications and business objectives. Support informed decision-making, refinery optimization, operational excellence, and margin maximization through accurate modelling, plan-versus-actual deviation analysis, crude assay management, optimization studies, reporting, and automation initiatives. Act as the Production Planning & Scheduling focal point for all LP and APS modelling activities, accountable for model accuracy, timely monthly model delivery, stakeholder coordination, reporting, automation, and the provision of actionable insights that support refinery value maximization. The position will act in accordance with the OQ8 s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, HSE standards, Oman s government & other legal justifications, and best international practices in consonance with national objectives.</p><h3>Main tasks and responsibilities</h3><h4>Scope</h4><h4>LP Modelling</h4><h4>APS Modelling</h4><h4>Collaboration</h4><h4>Reporting & Automation</h4><h4>Accountabilities:</h4><ul><li>Maintain, validate, and continuously enhance the refinery LP model to accurately represent refinery configuration, process unit performance, operational constraints, product specifications, feedstock characteristics, and economic drivers.</li><li>Maintain, develop, and optimize the APS Scheduling model to accurately reflect refinery operation, logistics constraints, inventory management requirements, and scheduling limitations.</li><li>Ensure LP and APS models accurately represent current refinery operating constraints and business requirements, enabling effective planning, scheduling, optimization, and margin maximization.</li><li>Act as the focal point within the Production Planning & Scheduling function for all LP and APS modelling activities, coordinating closely with Process Engineering, Operations, Commercial, and other relevant stakeholders.</li><li>Proactively manage the monthly LP and APS model update cycle, ensuring all model inputs, assumptions, operating parameters, constraints, and crude data are reviewed, validated, and updated in a timely manner.</li><li>Deliver validated and up-to-date LP and APS models within agreed planning and scheduling deadlines to support business decision-making.</li><li>Coordinate and implement model updates resulting from operational changes, process unit modifications, catalyst changes, debottlenecking initiatives, performance improvements, and new business requirements.</li><li>Perform routine plan-versus-actual analyses to identify gaps between model predictions and actual refinery performance, determine root causes, and implement corrective model improvements.</li><li>Provide model-based insights and recommendations on refinery performance, operational constraints, feedstock selection, planning accuracy, and value improvement opportunities.</li><li>Maintain and govern the refinery crude assay database, ensuring data accuracy, integrity, completeness, and timely updates.</li><li>Support crude evaluations, feedstock flexibility assessments, operational studies, and refinery optimization initiatives through robust modelling and assay management.</li><li>Perform LP optimization studies, sensitivity analyses, economic evaluations, and scenario modelling to support business decisions and identify value-maximizing opportunities.</li><li>Develop and maintain reporting systems, dashboards, visualization tools, and automated solutions to improve planning, scheduling, and modelling effectiveness.</li><li>Support the Production Planning & Scheduling department with reporting, dashboard development, data analytics, digitalization, and process automation initiatives.</li><li>Prepare and issue monthly modelling status reports and management updates covering model performance, update progress, outstanding actions, improvement initiatives, and key modelling activities.</li><li>Maintain comprehensive documentation of model assumptions, operating limits, yields, constraints, methodologies, and change history to ensure model governance and transparency.</li></ul><h3>Key Deliverables:</h3><ul><li>Accurate and validated monthly LP and APS models delivered within agreed deadlines.</li><li>Reliable crude assay database and modelling data management.</li><li>Timely identification and closure of plan-versus-actual modelling gaps.</li><li>Regular management reporting on modelling performance and improvement initiatives.</li><li>Enhanced planning and scheduling efficiency through reporting, dashboarding, and automation solutions.</li><li>Actionable optimization recommendations supporting refinery profitability and value maximization</li></ul><h3>Key interactions</h3><h4>Internal:</h4><p>Liaise with the colleagues and stakeholders for day-to-day work</p><h4>External:</h4><p>3rd Party Contractors</p><h3>Notable Working Conditions.</h3><p>Office environment, moderate to intensive computer screen use, occasional site presence</p><p><strong>Desired Candidate Profile</strong></p><h3>Education requirements</h3><p>Minimum bachelor s degree in Chemical Engineering or a related technical discipline</p><h3>Language requirements</h3><p>Excellent knowledge of written, read, and spoken English (required)</p><h3>Technical skills and required experience</h3><h3>Competencies and skills</h3><ul><li>10+ years of relevant experience</li><li>Experience in production planning, refinery optimization, refinery economics, production scheduling</li><li>Demonstrated experience in refinery LP and Scheduling model development, maintenance and validation on senior level</li><li>Proficiency in Aspen PIMS or equivalent refinery optimization software including model development and maintenance</li><li>Proficiency in Aspen Petroleum Scheduler (APS) or equivalent refinery scheduling software, including model development and maintenance</li><li>Strong data management and analytical capabilities using Microsoft Office applications</li><li>Experience in reporting automation, dashboard development, and digitalization initiatives</li><li>Experience in refinery processes, equipment, and optimization techniques</li><li>Experience in crude assay management and refinery economics</li><li>Strong stakeholder management and coordination skills</li><li>Proactive and self-driven approach to managing model update cycles and improvement initiatives</li><li>Excellent communication and presentation skills</li><li>Strong analytical and problem-solving skills with the ability to interpret complex operational and economic data</li><li>Strong attention to detail and commitment to data quality and model accuracy</li><li>Ability to work effectively across Production Planning & Scheduling, Operations, Process Engineering, and Commercial functions</li></ul>
<p><br></p><h3>PURPOSE</h3><ul><li>Collaborate with the Program Director to develop and finalize the Phase 1 ARISE Program Procurement Plan</li><li>Monitor the execution of the procurement plan ensuring that all the procurement activities are planned, have allocated budgets and are being implemented within the approved timeline</li><li>Collaborate with the Program Director and the Team to ensure the Procurement Plan is periodically updated, as per the workplan needs</li><li>Provide periodic updates to the Program director and the team on any delays, challenges or bottlenecks, identify and escalate potential procurement risks, delivery delays, market shortages, and suggest proactive solutions to the Program Director and the team</li><li>Assist the team in drafting Terms of Reference (ToRs) and technical specifications for goods and services in compliance with GGGI Rules and Regulations and the Grant Agreement conditions</li><li>Prepare contracts, ensuring the technical clearance before submission.</li><li>Take procurement actions in compliance with GGGI Procurement rules and regulations, manage the end-to-end procurement process using GGGI internal systems and GGGI s Templates for Quotations requests and Invitations to BID</li><li>Follow up on the delivery of key milestones by the contractors, as relevant and applicable..</li><li>Ensure transparent, efficient, and cost-effective acquisition of equipment, and services</li><li>Maintain and track records for the audit purposes</li><li>Ensure all procurement actions strictly adhere to GGGI Procurement Policies, delegation of authority limits, and specific donor procurement requirements where applicable</li><li>Provide the support to organize, facilitate and/or deliver onboarding, training, and learning initiatives on procurement for MENA personnel.</li><li>Provide the support to deliver training and support capacity building of MENA staff to ensure widespread knowledge and understanding of procurement processes, policies and procedures.</li></ul><h3>ENGAGEMENT</h3><ul><li>Reports directly to the ARISE Program Director and works closely with the Financial Control Senior Associate and the broader PIU technical team.</li><li>Works closely and collaboratively with the GGGI HQ Procurement Unit in Seoul to coordinate processes, ensure institutional compliance, and proactively solve any technical or system-related procurement issues.</li><li>Collaborates actively with internal technical teams to ensure that technical specifications, TORs, and evaluation criteria are highly accurate and aligned with procurement standards.</li><li>Engages with local and international vendors, contractors, and consulting firms to facilitate bidding and contract negotiations.</li><li>Liaises with Omani government entities to ensure alignment on logistics, customs, and administrative arrangements.</li></ul><h3>DELIVERY</h3><ul><li>Launch the procurement process timely, using GGGI systems and in compliance with GGGI rules and regulations and the donor requirements, when applicable</li><li>Assist the ARISE Program Team effectively and timely provided when needed to develop quality ToRs and Technical specifications documents</li><li>Maintain procurement plan of the Phase 1 Oman ARISE initiative, including regular, timely updates and risk assessment to align with project implementation plan and budget</li><li>Track records maintained for audit-ready documentation</li><li>Perform other tasks assigned as per required instructions, in support of the implementation of initiatives assigned with the MENA Regional PIU Support team</li></ul><p><strong>Desired Candidate Profile</strong></p><h3>QUALIFICATIONS</h3><ul><li>Bachelor's degree in business administration, supply chain management, procurement, finance, law, or a related field. A Master's degree or professional procurement certification (e.g., CIPS) is an added advantage.</li><li>A minimum of 5 years of experience in Procurement, contract management, and supply chain operations.</li><li>Proven experience handling complex procurements, including large-scale construction works and international consulting services, preferably within an international organization, NGO, or government agency.</li><li>Good level of proficiency in Enterprise Resource Planning (ERP) systems and E-Procurement software.</li><li>Exceptional analytical, writing, and presentation skills in English are required.</li><li>Fluency in Arabic is an asset for this role and is highly desirable.</li></ul><h3>FUNCTIONAL</h3><ul><li>Deep understanding of and strict adherence to public/international procurement principles (transparency, fairness, value for money), rules, and regulations.</li><li>Demonstrated experience in project procurement monitoring, budgeting, and delivery.</li><li>Ability to work closely with technical experts to review and finalize technical bidding documents, terms of references (TORs), and inception reports.</li><li>Exceptionally organized with excellent prioritization skills and high attention to detail.</li><li>Ability to manage external vendors, consulting firms, and coordinate procurement delivery across multiple internal technical teams without direct line management authority.</li><li>Strong organizational skills and attention to detail, with the ability to manage competing priorities in a time-sensitive environment (e.g., executing critical procurements during the inception phase).</li><li>Solutions-oriented mindset, with a proactive and adaptive approach to problem-solving during complex vendor negotiations and contract management.</li><li>Commitment to collaboration, transparency, data ethics, and continuous learning within a complex, multi-stakeholder environment.</li></ul><h3>CORPORATE</h3><ul><li>Understand and actively support GGGI's mission, vision and values.</li><li>Promote an organizational culture of trust, transparency, respect and partnership.</li><li>Excel at problem solving, ask questions and seek support when needed, share easily information and knowledge with others both internally as externally.</li><li>Manage emotions and stress positively, build rapport and resolves conflict easily.</li><li>Strong ability to work independently and/or remotely, while maintaining productivity.</li><li>Be able to lead and manage a project independently, while knowing when to seek advice and liaise closely with the relevant GGGI structures.</li></ul>
<p>Develop sales strategies and campaigns to drive revenue growth across designated regions and portfolios. Present Company to potential clients through direct communication in face-to-face meetings, telephone calls and emails. Develop new business relationships and generate revenue for the Company to an agreed target that is set annually. Lead the team to create opportunities to upsell between different levels, Managing and maintaining a pipeline and ensuring all sales administration is recorded. Maintain a full knowledge of the marketplace and commercial environment relevant to the designated regions and to suggest strategic plans to maximize potential growth. Provide other sales, service and operational reports and performance measures as required. Ensure the Team remains proactive and responsive to prospective clients. Ensure delivery of consistent customer service levels that meet client requirements. Retain and develop strong relationships with clients; delivering strategic insight and advice and industry intelligence, to help them achieve their objectives. Regularly meet with clients and where necessary, assist in the resolution of any major issues with these clients. Ongoing review of existing client services and requirements through strong relationships and consistent high service levels. Mobilize Company resources/talent to best react to client issues/feedback and approach from competitors. Ensure customer satisfaction across all designated portfolios, ensuring 100% client retention. Ensure implementation of any retention objectives, policies and initiatives within the context of the overall corporate plan. Transition new clients successfully to the account management team. Determine an efficient communication procedure to alerting account management teams of issues that impact client delivery or service. Manage and ensure profitability through the achievement of targets, pricing decisions and the development and control of budgets. Acts as an effective ambassador for the company. Actively seek and communicate market intelligence back to the business. Identifies and communicates opportunities for product/service development. Provide detailed monthly reporting on sales activity, customer service levels and retention rates. Assist with annual budgets and forecasts. Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks and participating in professional organizations. Ensure that commercial and customer focus is embedded into the strategy for place, optimizing revenue and grant opportunities aligned to the Corporate Plan. Developing Service Delivery Plans / Sales and Distribution Plan which incorporates financial/ operational/ compliance in line with governance risk and equality framework, contributing to the development of the strategies. Maintain prescribed hygiene standards. Ensure all local environmental requirements are adhered to. Knowledge of regional council compliance requirements. Understand and meet obligations of health and safety requirements of employment legislation. All Quality, Health and Safety policies are complied with including wearing personal protective equipment by the staff as recommended Devise process to identify and contain/minimize hazards till appropriately addressed. Maintain an event register with an accident summary report (any accident or near miss accident, injury or non-injury, possible hazards) Forecast staff requirements for the department, plan budget and get requisite approval Define knowledge/skillsets required Effective communication within and outside the team Create a supportive environment for the team members Contribute to the team, letting others know information that may be useful or important Help to create a fun, supportive work environment Liaison with management and other line managers (as part of cross function team) for efficient running of the department. Participate in management and supervisory meetings as and when required. Produce end of month departmental report, on time, and as required by the management. Ensure accurate and up to date, daily, weekly, monthly records as required by the management. Ensure tasks are understood by the team members, and performed responsibly and diligently Help others in the team if needed, Support relief staff in their duties. The Job holder should perform all the other duties or responsibilities as assigned by the Line Manager. Any other duty assigned by the line manager</p><p><strong>Desired Candidate Profile</strong></p><p>Education Level Minimum Requirement Bachelors / Master's Degree Master s degree in Sales Management OR business administration (MBA). Professional Qualifications Certified Professional in Distribution and Warehousing (CPDW). Distribution Operation Analysis and Design Certificate. Certified Supply Chain Management Professional. Work Experience At least 15+ years of working experience in a Senior Sales position within a fast-paced and dynamic fresh food/dairy industry. Job Specific Skills Proven track record on interacting with Senior Management in a highly sensitive and collaborative to agree with Company s strategic direction. Media sales experience and knowledge of the market, current media issues, competitor behavior & strategy. Experience in successfully managing geographically dispersed sales teams. Extensive new business generation experience. Experience in working with senior Sales Management to align sales strategies and solutions. Experience in creating effective sales strategies and solutions in a b2b consultative selling environment with long sales cycles. Knowledge and awareness of competitor behavior and strategy. Capable of hands on problem-solving, with ability to generate ideas and solutions. Generic Skills Must be alert, strive for accuracy, and have ability to exercise independent thinking and judgment, be a self- motivator, and attention to detail. Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability. Integrity, discretion and loyalty.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Developing & Executing Sales Strategies<br>• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.<br>• Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.<br>• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.<br>• Assists with the development and implementation of promotions, both internal and external.<br>Maximizing Revenue<br>• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).<br>• Recommends booking goals for sales team members.<br>Managing Sales Activities<br>• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Analyzing & Reporting on Sales and Financial Data<br>• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.<br>• Assists Revenue Management with completing accurate six period projections.<br>• Reviews sales and catering guest satisfaction results to identify areas of improvement.<br>Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br>• Ensures that a customer recognition program is in effect throughout Sales.<br>• Executes and supports the company’s Customer Service Standards and property’s Brand Standards.<br>• Participates in and practices daily service basics of the brand.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Building Successful Relationships<br>• Develops and manages relationships with key stakeholders, both internal and external.<br>• Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.<br>• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.<br>• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>