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<p><h4>Description</h4> <p>We are looking for an entrepreneurial and commercially driven country manager to lead the launch of one of the GCC’s fastest-growing platforms in a brand new market. As the first hire in Oman, you will have the unique opportunity to build a business from zero, driving partnerships, shaping market strategy, and establishing the platform as a leading destination for youth engagement in the country.</p> <p>In this role, you will be responsible for owning the full market activation of Oman, driving brand partner acquisition, establishing key commercial relationships, and ensuring the platform successfully resonates with local users. As the first hire in the market and a direct report to the CEO, you will play a critical role in building the brand's presence from the ground up and shaping its long-term success in Oman.</p> <h4>Main responsibilities</h4> <li>Lead and execute the brand's market entry and expansion strategy in Oman.</li> <li>Drive brand partner acquisition and build a strong pipeline of commercial opportunities.</li> <li>Identify, approach, and close partnerships with brands, businesses, and key stakeholders.</li> <li>Build and maintain long-term relationships with partners and strategic accounts.</li> <li>Own market activation initiatives and ensure strong local execution of the platform.</li> <li>Develop a deep understanding of the Omani youth market, consumer behavior, and competitive landscape.</li> <li>Act as the face of the business in Oman and represent the company across meetings, events, and industry engagements.</li> <li>Monitor commercial performance and take full ownership of market targets and KPIs.</li> <li>Provide market insights and recommendations to leadership on growth opportunities and strategic initiatives.</li> <li>Operate independently in a fast-paced, startup environment with limited infrastructure and resources.</li> <h4>Requirements</h4> <li>Omani national.</li> <li>5+ years of experience in sales, business development, partnerships, or commercial leadership roles.</li> <li>Proven track record of building and closing commercial partnerships and growing business from scratch.</li> <li>Existing network across brands, businesses, and relevant industries in Oman.</li> <li>Strong understanding of the Omani market, local consumer trends, and Gulf youth culture.</li> <li>Demonstrated ownership of commercial targets and ability to deliver measurable results.</li> <li>Excellent relationship-building, negotiation, and communication skills.</li> <li>Entrepreneurial mindset with the ability to work independently and make decisions in ambiguous environments.</li> <li>Comfortable operating in a high-growth startup environment and launching new markets.</li> <li>Arabic and English fluency preferred.</li> <li>Based in Oman and available to start immediately.</li></p><p></p>

<p><h4>Description</h4> <p>We are looking for an entrepreneurial and commercially driven country manager to lead the launch of one of the GCC’s fastest-growing platforms in a brand new market. As the first hire in Oman, you will have the unique opportunity to build a business from zero, driving partnerships, shaping market strategy, and establishing the platform as a leading destination for youth engagement in the country.</p> <p>In this role, you will be responsible for owning the full market activation of Oman, driving brand partner acquisition, establishing key commercial relationships, and ensuring the platform successfully resonates with local users. As the first hire in the market and a direct report to the CEO, you will play a critical role in building the brand's presence from the ground up and shaping its long-term success in Oman.</p> <h4>Main responsibilities</h4> <li>Lead and execute the brand's market entry and expansion strategy in Oman.</li> <li>Drive brand partner acquisition and build a strong pipeline of commercial opportunities.</li> <li>Identify, approach, and close partnerships with brands, businesses, and key stakeholders.</li> <li>Build and maintain long-term relationships with partners and strategic accounts.</li> <li>Own market activation initiatives and ensure strong local execution of the platform.</li> <li>Develop a deep understanding of the Omani youth market, consumer behavior, and competitive landscape.</li> <li>Act as the face of the business in Oman and represent the company across meetings, events, and industry engagements.</li> <li>Monitor commercial performance and take full ownership of market targets and KPIs.</li> <li>Provide market insights and recommendations to leadership on growth opportunities and strategic initiatives.</li> <li>Operate independently in a fast-paced, startup environment with limited infrastructure and resources.</li> <h4>Requirements</h4> <li>Omani national.</li> <li>5+ years of experience in sales, business development, partnerships, or commercial leadership roles.</li> <li>Proven track record of building and closing commercial partnerships and growing business from scratch.</li> <li>Existing network across brands, businesses, and relevant industries in Oman.</li> <li>Strong understanding of the Omani market, local consumer trends, and Gulf youth culture.</li> <li>Demonstrated ownership of commercial targets and ability to deliver measurable results.</li> <li>Excellent relationship-building, negotiation, and communication skills.</li> <li>Entrepreneurial mindset with the ability to work independently and make decisions in ambiguous environments.</li> <li>Comfortable operating in a high-growth startup environment and launching new markets.</li> <li>Arabic and English fluency preferred.</li> <li>Based in Oman and available to start immediately.</li></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide SAP-specific technical guidance and design assurance under the delegated authority of the SAP Technical Manager. The role acts as a Subject Matter Expert for SAP technical architecture, integration standards, clean-core alignment, security-by-design, and solution scalability across SAP landscapes. It contributes to technical standards and reference patterns, reviews SAP technical designs before implementation, and works closely with SAP Basis, Integration, Security/GRC, ABAP, and delivery teams to support SAP solutions that are secure, compliant, resilient, and aligned with OQ architecture principles and business priorities. The role provides SAP-specific technical design assurance within the SAP Technical domain and aligns with OQ architecture principles, target-state direction, and cross-platform standards. The position will act in accordance with the Group s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and standards, supported by an IT Technology platform, HSE standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p><p><strong>Main tasks and responsibilities</strong></p><p><strong>SAP System Architecture:</strong></p><ul><li>Provide expert-level guidance and design assurance for SAP technical architecture, including SAP S/4HANA landscapes, technical components, integration touchpoints, and architecture principles, to support scalability, performance, reliability, resilience, and clean-core alignment.</li><li>Collaborate with SAP Basis, Integration, SAP Security/GRC, ABAP, infrastructure teams, SAP-managed service counterparts, and business stakeholders to review and align SAP technical architecture with business needs, approved standards, and OQ s SAP operating model.</li><li>Review SAP technical designs before build and provide recommendations through the Manager SAP Technical approval route to ensure alignment with approved architecture, security, compliance, integration, and governance standards.</li></ul><p><strong>Application</strong></p><ul><li>Provide expert SAP technical guidance and design assurance to support SAP solutions being designed, enhanced, and integrated in line with approved standards, business requirements, clean-core principles, and OQ s SAP operating model.</li><li>Review SAP technical specifications and solution designs before build to ensure alignment with architecture standards, extensibility patterns, interface requirements, security-by-design, and compliance expectations.</li><li>Provide technical guidance to demand, delivery, SAP Basis, Integration, SAP Security/GRC, ABAP, and business teams to ensure proposed SAP changes are technically feasible, scalable, supportable, and aligned with business priorities.</li><li>Promote SAP technical best practices, knowledge sharing, and design consistency across SAP application changes, enhancements, integrations, and technical solution decisions.</li><li>Identify SAP technical risks related to application changes and recommend mitigation actions covering integration impact, system compliance, security, performance, resilience, and operational supportability.</li></ul><p><strong>SAP Development and Customization:</strong></p><ul><li>Provide design assurance and technical input for SAP development and customization delivered by ABAP, Fiori/UI5, integration, vendor, and delivery teams.</li><li>Review custom development approaches for alignment with clean-core principles, approved extensibility patterns, coding standards, security expectations, upgrade impact, and operational supportability.</li><li>Provide technical oversight and quality assurance for custom development deliverables without owning ABAP, Fiori/UI5, or integration delivery execution.</li></ul><p><strong>SAP Integration and Interface Management:</strong></p><ul><li>Provide high-level SAP technical architecture input on integration and interface requirements to ensure alignment with approved SAP standards, business needs, security requirements, and OQ s SAP operating model.</li><li>Review SAP integration designs at architecture and risk level to identify key risks related to data flow, security, performance, resilience, monitoring, and operational supportability.</li><li>Coordinate with SAP Basis, Integration, SAP Security/GRC, ABAP, SAP-managed service counterparts, and vendors to support integration-related technical reviews and issue resolution.</li><li>Support the definition and improvement of SAP interface documentation, monitoring expectations, error-handling principles, and ownership clarity across integration touchpoints without replacing SAP Integration Expert ownership of detailed integration design and delivery.</li></ul><p><strong>SAP Upgrade and Migration:</strong></p><ul><li>Support SAP upgrades, release changes, and platform transitions by providing SAP technical governance input from planning and preparation through execution readiness and post-go-live stabilization.</li><li>Provide technical review of upgrade and migration impacts covering OQ-owned dependencies, interfaces, security, testing, business continuity, operational readiness, and SAP-managed service responsibility boundaries.</li><li>Coordinate with SAP Basis, SAP-managed service providers, project delivery, functional teams, integration, security, and business stakeholders to ensure technical risks and dependencies are identified, tracked, and addressed.</li></ul><p><strong>SAP Performance Optimization:</strong></p><ul><li>Identify performance bottlenecks and optimization opportunities within SAP systems by reviewing system metrics, technical patterns, workload trends, interface behaviour, and operational feedback.</li><li>Recommend and coordinate performance improvement actions with SAP Basis, SAP-managed service providers, infrastructure, integration, ABAP, functional, and vendor teams, within the applicable OQ and SAP responsibility boundaries.</li><li>Support review of performance testing and benchmarking outcomes to assess system performance, scalability, and reliability under different workloads and usage scenarios.</li></ul><p><strong>SAP Security and Compliance:</strong></p><ul><li>Collaborate with SAP Security/GRC, SAP Basis, Integration, ABAP, infrastructure, SAP-managed service counterparts, and vendors to review security-by-design requirements during SAP technical design and architecture review.</li><li><br></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum Qualifications for this position are a bachelor s degree in IT or related disciplines.</li><li>Master s degree in relevant field.</li><li>Excellent knowledge of written, read, and spoken English (required).</li><li>A minimum of 8 10 years experience in SAP technical architecture or senior SAP technical roles, with exposure to standards, design review, and cross-team technical advisory activities.</li><li>Hands-on background in SAP technical roles, with expertise in SAP system architecture, integration architecture review, clean-core principles, and technical design assurance.</li><li>Experience with enterprise applications integrated with SAP, such as laboratory, environmental, operational, or other business systems used in OQ s landscape.</li><li>Experience in application development methodologies and integration techniques sufficient to review and govern designs without owning development or integration delivery.</li><li>Working experience in industries like Oil &amp; Gas, Energy and Utilities is preferable.</li><li>Experience reviewing or contributing to enterprise integration, APIs, and service-oriented architecture solutions.</li><li>Working knowledge of OQ s SAP-enabled Oil &amp; Gas business processes across relevant areas such as finance, procurement, maintenance, supply chain, projects, reporting, integrations, and asset operations.</li><li>Working knowledge of SAP S/4HANA, BW/BI, SAP GRC, Solution Manager, SAP BTP/CPI, SAP Cloud Connector, the SAP RISE operating model, SAP-managed service responsibilities, and related SAP technical components used across OQ s landscape.</li><li>Ability to assess SAP technical requirements in an Oil &amp; Gas operating context without assuming ownership of functional solution design, ABAP development, SAP Basis operations, SAP Security/GRC administration, or detailed integration delivery.</li><li><strong>Soft Skills:</strong> Strong stakeholder influence and collaboration skills, with the ability to guide technical teams and business stakeholders without direct reporting authority. Strong analytical and problem-solving skills, with the ability to assess complex SAP technical designs, identify risks, and recommend practical improvements. Clear communication and presentation skills, with the ability to explain SAP technical topics to technical, business, audit, and management stakeholders. Good planning and prioritization skills, with the ability to balance business urgency, risk, compliance, technical impact, and operational stability. Forward-thinking mindset, with the ability to promote continuous improvement, standardization, resilience, and future-ready SAP technical practices. Strong accountability mindset and business results orientation, with focus on secure, compliant, supportable, and business-aligned SAP solutions. Customer-focused approach, with the ability to maintain constructive relationships with internal teams, SAP, vendors, and business users.</li><li><strong>Technical Skills:</strong> Strong understanding of SAP technical architecture, SAP S/4HANA landscapes, the SAP RISE operating model, SAP-managed service responsibilities, and SAP technical components relevant to enterprise environments. Working knowledge of SAP technologies such as ABAP, Fiori/UI5, integration tools, BW/BI, SAP Basis concepts, and cloud/private cloud services sufficient to review technical designs and identify key risks. Ability to review SAP technical specifications, solution designs, and change proposals for alignment with clean-core principles, approved extensibility patterns, security-by-design, performance, resilience, and operational supportability. Good understanding of SAP security and compliance concepts, including access governance, privileged access, technical/generic users, segregation of duties, logging, monitoring, auditability, and vulnerability remediation. Practical understanding of SAP integration and interface concepts, including data flow, interface monitoring, error handling, security, and ownership clarity across integration touchpoints. Ability to identify SAP technical risks and recommend practical mitigation actions covering integration impact, compliance, performance, resilience, and supportability.</li></ul><p></p></section>

<p><strong>Specific Duties and Responsibilities:</strong> Handling of Purchase Orders to ensure that copies of all approved and currently valid Purchase Orders i.e. Purchase Requests, Market List, standard supply contracts are at hand, and files are maintained for this. Ensures that all items are physically received, inspected and weighed as necessary. In case of technical items, equipment, furniture, and certain food items, the concerned department is consulted to confirm the quality and specifications. Materials are inspected, and measurements are to be made thoroughly. A visual inspection is not enough. After inspection, the items are transferred to the department concerned either through the help of the supplier or concerned department collecting from the receiving bay. The supplier s invoice is acknowledged by putting the receiving stamp on the original and the supplier s copy of the invoice, after the checking is completed. Ensures that the invoice is dated and reference number of the authorization is quoted. Outdated invoices are not accepted, as this may result in problems regarding settlement. If the invoice is outdated, the vendor or his representative is requested to correct it and initial for the correction. Ensures that items arriving without authorization are not received, but referred to the Materials department. Such items should not be kept in the hotel nor the invoice to be acknowledged. Some items (e.g. milk, bread, etc.) are received during non-working hours. Apart from such items (list to be prepared and approved by management), no other invoices are to be passed for payment without physically receiving the item. Ensures that invoices for services, such as clearing charges, insurance charges, service contracts for maintenance etc. are acceptable to be included in the receiving report, provided that they are part of the Purchase Order (insurance and clearing charges for importation) or contract is available. Even in this case, the department head concerned has to initial these invoices to acknowledge the receipt of the service. After the items are received, a receiving report and summary is prepared. The copy of this report is given to the F&amp;B Cost Control, with original invoices; with adding machine totals are passed to Accounts Payable for further processing. Deliveries with disputes are brought up with Materials Department to sort out with the vendor, and the department concerned. In case the delivery is accepted only partially, this has to be reflected in writing by the Department Head concerned, showing the reason with concurrence of Materials Department. In such cases, a credit note is to be obtained from the supplier. Matters not resolved are to be brought to the attention of the Director of Finance. Responsible for ensuring all items being sent out of the hotel as per the outgoing record policy. Receiving Clerk checks that it is properly authorized, and ensures that all vouchers are accounted for. Where necessary, the credit note is to be passed to the Accounts for those items, which are invoiced to the hotel, but being returned back.</p><p><strong>General Responsibilities</strong> To promote efficiency, confidence, courtesy and an extremely high standard of social skills. To generally promote and ensure good inter-departmental relations. To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues. To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment. To adhere to Company and Hotel rules and regulations at all times.</p><p><strong>Occasional Responsibilities</strong> To report any equipment failures/problems to the Maintenance Department. To pass any maintenance requests to the Maintenance Department. To participate in any Training/Developments schemes as recommended by senior management. To assist the Duty Manager in any task outlined/detailed by him/her. To comply with any reasonable request made by management to the best of your ability.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Specific Duties and Responsibilities:</strong> Handling of Purchase Orders to ensure that copies of all approved and currently valid Purchase Orders i.e. Purchase Requests, Market List, standard supply contracts are at hand, and files are maintained for this. Ensures that all items are physically received, inspected and weighed as necessary. In case of technical items, equipment, furniture, and certain food items, the concerned department is consulted to confirm the quality and specifications. Materials are inspected, and measurements are to be made thoroughly. A visual inspection is not enough. After inspection, the items are transferred to the department concerned either through the help of the supplier or concerned department collecting from the receiving bay. The supplier s invoice is acknowledged by putting the receiving stamp on the original and the supplier s copy of the invoice, after the checking is completed. Ensures that the invoice is dated and reference number of the authorization is quoted. Outdated invoices are not accepted, as this may result in problems regarding settlement. If the invoice is outdated, the vendor or his representative is requested to correct it and initial for the correction. Ensures that items arriving without authorization are not received, but referred to the Materials department. Such items should not be kept in the hotel nor the invoice to be acknowledged. Some items (e.g. milk, bread, etc.) are received during non-working hours. Apart from such items (list to be prepared and approved by management), no other invoices are to be passed for payment without physically receiving the item. Ensures that invoices for services, such as clearing charges, insurance charges, service contracts for maintenance etc. are acceptable to be included in the receiving report, provided that they are part of the Purchase Order (insurance and clearing charges for importation) or contract is available. Even in this case, the department head concerned has to initial these invoices to acknowledge the receipt of the service. After the items are received, a receiving report and summary is prepared. The copy of this report is given to the F&amp;B Cost Control, with original invoices; with adding machine totals are passed to Accounts Payable for further processing. Deliveries with disputes are brought up with Materials Department to sort out with the vendor, and the department concerned. In case the delivery is accepted only partially, this has to be reflected in writing by the Department Head concerned, showing the reason with concurrence of Materials Department. In such cases, a credit note is to be obtained from the supplier. Matters not resolved are to be brought to the attention of the Director of Finance. Responsible for ensuring all items being sent out of the hotel as per the outgoing record policy. Receiving Clerk checks that it is properly authorized, and ensures that all vouchers are accounted for. Where necessary, the credit note is to be passed to the Accounts for those items, which are invoiced to the hotel, but being returned back.</p><p><strong>General Responsibilities</strong> To promote efficiency, confidence, courtesy and an extremely high standard of social skills. To generally promote and ensure good inter-departmental relations. To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues. To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment. To adhere to Company and Hotel rules and regulations at all times.</p><p><strong>Occasional Responsibilities</strong> To report any equipment failures/problems to the Maintenance Department. To pass any maintenance requests to the Maintenance Department. To participate in any Training/Developments schemes as recommended by senior management. To assist the Duty Manager in any task outlined/detailed by him/her. To comply with any reasonable request made by management to the best of your ability.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY&nbsp;<br>The <br>Groups &amp; Events Sales Manager<br>is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.<br>CORE WORK ACTIVITIES&nbsp;<br>Managing Sales Activities<br>• Manages sales efforts for the hotel including local corporate and social catering.<br>• Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Responds to incoming catering opportunities for the hotel.<br>• Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the hotel based on market conditions and hotel needs.<br>• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.<br>• Designs, develops and sells creative catered events.<br>• Maximizes revenue by up-selling packages and creative food and beverage.<br>• Manages catering sales revenue and operation budgets, and provides forecasting reports.<br>• Develops menus which drive sales.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>• Participates in and practices daily service basics of the brand.<br>• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.<br>• Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company.<br>Providing Exceptional Customer Service<br>• Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction.<br>• Executes and supports the company’s Customer Service Standards and hotel’s Brand Standards.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>• Gains understanding of the hotel’s primary target customer and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>• Develops a close working relationship with operations to ensure execution of strategies at the hotel level.<br>Additional Responsibilities&nbsp;<br>• Performs other duties, as assigned, to meet business needs.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><br></p><p><strong>Scope of Position</strong></p><p>As Sales Executive Groups &amp; Events, you will work closely with the Director of Commercial Strategy, Sales leadership and the wider Sales &amp; Marketing team to drive group and events business and achieve or exceed monthly, quarterly, and annual revenue targets. The role focuses on generating, developing, and converting business across corporate groups, meetings, incentives, conferences, exhibitions, weddings, social events, and other group and event segments. You will be responsible for identifying new business opportunities, developing and maintaining strong relationships with corporate clients, event planners, agencies, Destination Management Companies (DMCs), Professional Conference Organisers (PCOs), and other key partners. The role requires a proactive approach to business development, account management, sales calls, client entertainment, site inspections, proposals, and market development while positioning Mandarin Oriental, Muscat as a preferred luxury destination for groups, meetings, and events.</p><p><strong>Responsibilities</strong></p><ul><li>Understand, communicate, and adhere to all corporate and hotel policies and standard operating procedures.</li><li>Ensure all business activities and decisions comply with the MOHG Code of Conduct and applicable laws, rules, and regulations.</li><li>Fully understand and support Mandarin Oriental, Muscat s People &amp; Culture strategic policies.</li><li>Support all learning and development activities as required.</li><li>Safeguard confidential information and personal data relating to guests, customers, colleagues, and the hotel.</li><li>Support and adhere to all policies and procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li><li>Ensure compliance with the MOHG Social Media Policy.</li><li>Act as a hotel and brand ambassador at all times.</li><li>Carry out any additional duties requested by management related to hotel operational activities.</li><li>Generate, develop, and maintain group and event business within assigned markets and segments through proactive sales activities.</li><li>Develop and maintain productive relationships with corporate clients, event planners, agencies, DMCs, PCOs, wedding planners, and other key group and event partners.</li><li>Identify and develop new business opportunities to increase group room revenue, event revenue, banquet revenue, occupancy, and overall market share.</li><li>Conduct face-to-face sales calls, telephone calls, client entertainment, presentations, and site inspections.</li><li>Implement and execute Groups &amp; Events sales objectives, strategies, and action plans to achieve and exceed assigned targets.</li><li>Manage assigned accounts and continuously evaluate their production, potential, and performance.</li><li>Proactively solicit new group, meeting, conference, incentive, wedding, and social event opportunities.</li><li>Follow up on group and event enquiries and opportunities in a timely manner to maximize conversion.</li><li>Prepare and present proposals, offers, and presentations in line with client requirements and the hotel s commercial strategy.</li><li>Conduct detailed site inspections and showcase the hotel s guestrooms, restaurants, ballroom, meeting rooms, and event facilities to prospective clients.</li><li>Work closely with the Conference &amp; Events team to ensure a smooth transition of confirmed business and accurate communication of client requirements.</li><li>Maintain awareness of Groups &amp; Events market trends, booking patterns, customer preferences, demand periods, and competitor activities.</li><li>Monitor competitors event facilities, group offerings, packages, promotions, and market activity and report relevant threats and opportunities.</li><li>Develop strong and productive relationships with existing business partners while actively identifying potential new clients and accounts.</li><li>Ensure negotiated agreements, rates, packages, and selling strategies are adhered to and maximize upselling opportunities whenever possible.</li><li>Conduct regular account reviews and recommend actions to increase group and event production from key accounts.</li><li>Maintain accurate and up-to-date information regarding assigned accounts, sales activities, leads, opportunities, definite business, and production in the relevant systems in accordance with MOHG standards.</li><li>Respond to client and partner requests within the time frames established by the company.</li><li>Participate in sales activities, roadshows, trade events, exhibitions, sales missions, networking events, and relevant industry functions as required.</li><li>Attend major events in the hotel and city as requested by the Department Head.</li><li>Cross-sell Mandarin Oriental properties worldwide whenever appropriate and identify opportunities to generate business across the Group.</li><li>Support customer loyalty and Mandarin Oriental brand standards by delivering service excellence throughout the customer journey.</li><li>Build strong relationships with customers, guests, and colleagues to understand their needs and provide effective solutions.</li><li>Participate in client entertainment activities with the Sales Department.</li><li>Conduct joint sales calls with the Sales team as required.</li><li>Establish and maintain files and databases for Groups &amp; Events accounts and assist Sales leadership in maintaining the account management system.</li><li>Attend weekly and monthly departmental meetings and prepare relevant account performance updates, conversion information, market intelligence, and client feedback.</li><li>Understand the overall Groups &amp; Events market, including competitors strengths and weaknesses, economic trends, supply and demand, and key developments within the local and international MICE market.</li><li>Work closely with Conference &amp; Events, Revenue, Reservations, Food &amp; Beverage, Banquets, Culinary, Front Office, Marketing, and other relevant departments to ensure opportunities are effectively converted and client expectations are met.</li><li>Support the optimization of event space, group room blocks, and revenue opportunities in collaboration with Revenue and Conference &amp; Events teams.</li><li>Handle guest or client concerns professionally and support the resolution of any disputes when required.</li><li>Maintain an excellent working relationship with all colleagues and departments across the hotel.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Understand, communicate, and adhere to all corporate and hotel policies and standard operating procedures.</li><li>Ensure all business activities and decisions comply with the MOHG Code of Conduct and applicable laws, rules, and regulations.</li><li>Fully understand and support Mandarin Oriental, Muscat s People &amp; Culture strategic policies.</li><li>Support all learning and development activities as required.</li><li>Safeguard confidential information and personal data relating to guests, customers, colleagues, and the hotel.</li><li>Support and adhere to all policies and procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li><li>Ensure compliance with the MOHG Social Media Policy.</li><li>Act as a hotel and brand ambassador at all times.</li><li>Carry out any additional duties requested by management related to hotel operational activities.</li><li>Generate, develop, and maintain group and event business within assigned markets and segments through proactive sales activities.</li><li>Develop and maintain productive relationships with corporate clients, event planners, agencies, DMCs, PCOs, wedding planners, and other key group and event partners.</li><li>Identify and develop new business opportunities to increase group room revenue, event revenue, banquet revenue, occupancy, and overall market share.</li><li>Conduct face-to-face sales calls, telephone calls, client entertainment, presentations, and site inspections.</li><li>Implement and execute Groups &amp; Events sales objectives, strategies, and action plans to achieve and exceed assigned targets.</li><li>Manage assigned accounts and continuously evaluate their production, potential, and performance.</li><li>Proactively solicit new group, meeting, conference, incentive, wedding, and social event opportunities.</li><li>Follow up on group and event enquiries and opportunities in a timely manner to maximize conversion.</li><li>Prepare and present proposals, offers, and presentations in line with client requirements and the hotel s commercial strategy.</li><li>Conduct detailed site inspections and showcase the hotel s guestrooms, restaurants, ballroom, meeting rooms, and event facilities to prospective clients.</li><li>Work closely with the Conference &amp; Events team to ensure a smooth transition of confirmed business and accurate communication of client requirements.</li><li>Maintain awareness of Groups &amp; Events market trends, booking patterns, customer preferences, demand periods, and competitor activities.</li><li>Monitor competitors event facilities, group offerings, packages, promotions, and market activity and report relevant threats and opportunities.</li><li>Develop strong and productive relationships with existing business partners while actively identifying potential new clients and accounts.</li><li>Ensure negotiated agreements, rates, packages, and selling strategies are adhered to and maximize upselling opportunities whenever possible.</li><li>Conduct regular account reviews and recommend actions to increase group and event production from key accounts.</li><li>Maintain accurate and up-to-date information regarding assigned accounts, sales activities, leads, opportunities, definite business, and production in the relevant systems in accordance with MOHG standards.</li><li>Respond to client and partner requests within the time frames established by the company.</li><li>Participate in sales activities, roadshows, trade events, exhibitions, sales missions, networking events, and relevant industry functions as required.</li><li>Attend major events in the hotel and city as requested by the Department Head.</li><li>Cross-sell Mandarin Oriental properties worldwide whenever appropriate and identify opportunities to generate business across the Group.</li><li>Support customer loyalty and Mandarin Oriental brand standards by delivering service excellence throughout the customer journey.</li><li>Build strong relationships with customers, guests, and colleagues to understand their needs and provide effective solutions.</li><li>Participate in client entertainment activities with the Sales Department.</li><li>Conduct joint sales calls with the Sales team as required.</li><li>Establish and maintain files and databases for Groups &amp; Events accounts and assist Sales leadership in maintaining the account management system.</li><li>Attend weekly and monthly departmental meetings and prepare relevant account performance updates, conversion information, market intelligence, and client feedback.</li><li>Understand the overall Groups &amp; Events market, including competitors strengths and weaknesses, economic trends, supply and demand, and key developments within the local and international MICE market.</li><li>Work closely with Conference &amp; Events, Revenue, Reservations, Food &amp; Beverage, Banquets, Culinary, Front Office, Marketing, and other relevant departments to ensure opportunities are effectively converted and client expectations are met.</li><li>Support the optimization of event space, group room blocks, and revenue opportunities in collaboration with Revenue and Conference &amp; Events teams.</li><li>Handle guest or client concerns professionally and support the resolution of any disputes when required.</li><li>Maintain an excellent working relationship with all colleagues and departments across the hotel.</li><li>Set a positive example and consistently demonstrate Mandarin Oriental standards and values.</li></ul>

<p>We are looking for an Account Manager to join our team in Oman and be part of our growth. You will be responsible for developing the business through partner restaurants in-person and maintaining long-term relationships through regular calls and emails. You will also manage existing accounts and handle menu photos, promotions, advertisement sales, renegotiation and transmission methods optimization as well as other special account management ad hoc projects as per standards set. Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share. Maintain continuous business relationships with clients/ restaurants via in-person visits, regular phone calls and emails. Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between clients/ restaurants and companies. Make sure that the menus of the clients are up to date at all times. Optimize the restaurant content (MOA, delivery time). Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer. Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter. Generate food coupons, promotions and vouchers from existing restaurants. Convince clients/restaurants to the brand promotion of Talabat pictures. Transmission method optimization: Convincing client/restaurant to implement track order feature and changing the transmission method to WLA. Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button). Encourage restaurants to subscribe to the online payment gateway. Coordinate with the restaurant, if the restaurant is live or active on the Talabat, checking and resolving the reason, such as shutdown or stopped delivery. Communicate with Management by providing regular CRM updates via SalesForce.com, Contact reports, activity reports 30 days plan, and attending/contributing to Sales and Marketing team conference calls and updates. Maintain accurate records of all sales and prospecting activities including: -Closed sales -Follow-up activities -Sales expense report -Increased sales report after placing promotions, vouchers and coupons -Restaurant analysis sheet -Account management report</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2> <p>Preferred candidates will have:</p> <ul> <li>Fluency in both languages Arabic and English is a must</li> <li>Bachelor s Degree in Business Administration or any other related field</li> <li>Minimum of 5+ years experience in B2B Sales / Account Management</li> <li>Proficient Data Analysis, Excel &amp; Reporting Skills</li> <li>Negotiation &amp; Stakeholder Management Skills</li> <li>Ability to meet deadlines and be flexible in working</li> <li>Confident communication skills (Written and Verbal)</li> </ul>

<p>We are looking for an Account Manager to join our team in Oman and be part of our growth. You will be responsible for developing the business through partner restaurants in-person and maintaining long-term relationships through regular calls and emails. You will also manage existing accounts and handle menu photos, promotions, advertisement sales, renegotiation and transmission methods optimization as well as other special account management ad hoc projects as per standards set. Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share. Maintain continuous business relationships with clients/ restaurants via in-person visits, regular phone calls and emails. Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between clients/ restaurants and companies. Make sure that the menus of the clients are up to date at all times. Optimize the restaurant content (MOA, delivery time). Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer. Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter. Generate food coupons, promotions and vouchers from existing restaurants. Convince clients/restaurants to the brand promotion of Talabat pictures. Transmission method optimization: Convincing client/restaurant to implement track order feature and changing the transmission method to WLA. Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button). Encourage restaurants to subscribe to the online payment gateway. Coordinate with the restaurant, if the restaurant is live or active on the Talabat, checking and resolving the reason, such as shutdown or stopped delivery. Communicate with Management by providing regular CRM updates via SalesForce.com, Contact reports, activity reports 30 days plan, and attending/contributing to Sales and Marketing team conference calls and updates. Maintain accurate records of all sales and prospecting activities including: -Closed sales -Follow-up activities -Sales expense report -Increased sales report after placing promotions, vouchers and coupons -Restaurant analysis sheet -Account management report</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p>Preferred candidates will have:</p><ul><li>Fluency in both languages Arabic and English is a must</li><li>Bachelor s Degree in Business Administration or any other related field</li><li>Minimum of 5+ years experience in B2B Sales / Account Management</li><li>Proficient Data Analysis, Excel &amp; Reporting Skills</li><li>Negotiation &amp; Stakeholder Management Skills</li><li>Ability to meet deadlines and be flexible in working</li><li>Confident communication skills (Written and Verbal)</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for an Operations Manager to join our team and be part of our growth. If you're a team leader who is hungry for a new adventure, a multinational workplace is waiting for you. Manage and improve Local Shops operations through vendor management, optimizing processes &amp; best practices as well as developing a strong local operations team. The key focus is to drive operational efficiency to support sales and growth locally. This role holder will oversee internal teams within Vendor Content + Vendor Operations + oversee outsourced content scanning teams Accountable for Local Shops operational performance including both commercial &amp; operational KPI's Work with Head of Local Shops to shape the strategy/plan to achieve targets, ensuring regular reviews and pre-prioritisation Create and maintain a strong partnership with the Sales team; collaborate on strategy, priorities and opportunities Work with Regional Ops team to be the local market ops stakeholder; highlight opportunities, gain support and share any local initiatives Work closely with key accounts on performance, opportunities and leverage relationship to build local market insights Scope and deliver local initiatives to improve ops metrics quantified with data analysis Drive the team to deliver consistent results &amp; improvements across all Local Shops verticals Consistently reviews performance, highlighting successes and areas of improvements supported by a target action plan Expert in local operational process/procedures, continually evaluating, simplifying, removing non-value adding tasks and auditing compliance Ability to think outside of the box, innovate where product/processes are not available and challenge ways of working Lead by example and provides in depth training to team Drive team focus on objective and goals by building a cohesive team that drive results through maximum efficiency Share best practices, successful initiatives with our markets to support</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>3+ years of relevant operational experience, ideally in Grocery operations or within the Food/Tech industry High proficiency in data analysis is a must-have Demonstrated experience with cost control, warehouse operations, inventory management, and root cause analysis High-level stakeholder management experience with the ability to influence across functions Strong grasp of operational processes and procedures, with a passion for continuous improvement and compliance auditing Direct line management experience with a genuine ability to build relationships, motivate teams, and manage upwards effectively Commitment to leading by example and developing your team through in-depth training and mentorship</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for an Operations Manager to join our team and be part of our growth. If you're a team leader who is hungry for a new adventure, a multinational workplace is waiting for you. Manage and improve Local Shops operations through vendor management, optimizing processes &amp; best practices as well as developing a strong local operations team. The key focus is to drive operational efficiency to support sales and growth locally. This role holder will oversee internal teams within Vendor Content + Vendor Operations + oversee outsourced content scanning teams Accountable for Local Shops operational performance including both commercial &amp; operational KPI's Work with Head of Local Shops to shape the strategy/plan to achieve targets, ensuring regular reviews and pre-prioritisation Create and maintain a strong partnership with the Sales team; collaborate on strategy, priorities and opportunities Work with Regional Ops team to be the local market ops stakeholder; highlight opportunities, gain support and share any local initiatives Work closely with key accounts on performance, opportunities and leverage relationship to build local market insights Scope and deliver local initiatives to improve ops metrics quantified with data analysis Drive the team to deliver consistent results &amp; improvements across all Local Shops verticals Consistently reviews performance, highlighting successes and areas of improvements supported by a target action plan Expert in local operational process/procedures, continually evaluating, simplifying, removing non-value adding tasks and auditing compliance Ability to think outside of the box, innovate where product/processes are not available and challenge ways of working Lead by example and provides in depth training to team Drive team focus on objective and goals by building a cohesive team that drive results through maximum efficiency Share best practices, successful initiatives with our markets to support</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>3+ years of relevant operational experience, ideally in Grocery operations or within the Food/Tech industry</li><li>High proficiency in data analysis is a must-have</li><li>Demonstrated experience with cost control, warehouse operations, inventory management, and root cause analysis</li><li>High-level stakeholder management experience with the ability to influence across functions</li><li>Strong grasp of operational processes and procedures, with a passion for continuous improvement and compliance auditing</li><li>Direct line management experience with a genuine ability to build relationships, motivate teams, and manage upwards effectively</li><li>Commitment to leading by example and developing your team through in-depth training and mentorship</li></ul><p></p></section>

<p>JOB SUMMARY Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.</p><p>CORE WORK ACTIVITIES</p><p>Developing &amp; Executing Sales Strategies</p><p>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. Assists with the development and implementation of promotions, both internal and external.</p><p>Maximizing Revenue</p><p>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). Recommends booking goals for sales team members.</p><p>Managing Sales Activities</p><p>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</p><p>Analyzing &amp; Reporting on Sales and Financial Data</p><p>Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals. Assists Revenue Management with completing accurate six period projections. Reviews sales and catering guest satisfaction results to identify areas of improvement.</p><p>Ensuring Exceptional Customer Service</p><p>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals and/or managers. Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. Ensures that a customer recognition program is in effect throughout Sales. Executes and supports the company s Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</p><p>Building Successful Relationships</p><p>Develops and manages relationships with key stakeholders, both internal and external. Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</p>

<div> <p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.</p> <p>OR</p> <p> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Developing &amp; Executing Sales Strategies</strong> </p> <p> Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</p> <p> Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.</p> <p> Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</p> <p> Assists with the development and implementation of promotions, both internal and external.</p> <p> </p> <p> <strong>Maximizing Revenue</strong> </p> <p> Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</p> <p> Recommends booking goals for sales team members.</p> <p> </p> <p> <strong>Managing Sales Activities</strong> </p> <p> Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</p> <p> Participates in sales calls with members of sales team to acquire new business and/or close on business.</p> <p> Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</p> <p> </p> <p> <strong>Analyzing &amp; Reporting on Sales and Financial Data</strong> </p> <p> Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals.</p> <p> Assists Revenue Management with completing accurate six period projections.</p> <p> Reviews sales and catering guest satisfaction results to identify areas of improvement.</p> <p> </p> <p> <strong>Ensuring Exceptional Customer Service</strong> </p> <p> Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</p> <p> Interacts with guests to obtain feedback on product quality and service levels.</p> <p> Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</p> <p> Empowers employees to provide excellent customer service.</p> <p> Observes service behaviors of employees and provides feedback to individuals and/or managers.</p> <p> Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</p> <p> Ensures that a customer recognition program is in effect throughout Sales.</p> <p> Executes and supports the company s Customer Service Standards and property s Brand Standards.</p> <p> Participates in and practices daily service basics of the brand.</p> <p> Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</p> <p> Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</p> <p> Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</p> <p> </p> <p> <strong>Building Successful Relationships</strong> </p> <p> Develops and manages relationships with key stakeholders, both internal and external.</p> <p> Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</p> <p> Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</p> <p> Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</p> <p> </p> </div> <div> </div> <p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>About Us</strong></span></span></p><br><p><span><span>As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.&nbsp;</span></span></p><br><p><span><span><strong>Your Day to Day</strong></span></span></p><br><p><span><span>At&nbsp;InterContinental Muscat, the Tomato Restaurant offers a sophisticated and inviting space where guests can relax, connect, and refined all-day dining. We’re now seeking a passionate and experienced&nbsp;Restaurant Supervisor&nbsp;to support or Tomato restaurant team in delivering warm, seamless, and elevated service within this elegant social hub.&nbsp;</span></span></p><br><p><span><span><strong>What we need from you</strong></span></span></p><br><ul><li><span><span>Supervise the restaurant during service, ensuring a premium guest experience aligned with InterContinental’s luxury standards.</span></span></li><li><span><span>Support and guide team members during shifts, making sure they follow service and grooming standards.</span></span></li><li><span><span>Coordinate daily operational tasks, including set-up &amp; pack down, ensure seamless service to a 5-star standard, timely table turn around, and staff delegation.</span></span></li><li><span><span>Manage roster adjustments and shift coverage in real-time to support efficient service delivery.</span></span></li><li><span><span>Look after stock and supplies – place orders, help with stock counts, and fix any stock issues.</span></span></li><li><span><span>Interact professionally with guests, offering warm, attentive service and resolving issues in a timely manner.</span></span></li><li><span><span>Deliver training and mentorship to new and current team members, focusing on refined service techniques and product knowledge.</span></span></li><li><span><span>Follow all safety and health rules, and make sure the team works safely too.</span></span></li><li><span><span>Collaborate effectively with the kitchen team and other departments to support seamless operations and guest satisfaction.</span></span></li></ul><p><span><span><strong>What We Need from You</strong></span></span></p><br><ul><li><span><span>Minimum 2 years’ experience in a senior Food &amp; Beverage or supervisory role, ideally within a premium dining environment.</span></span></li><li><span><span>A confident leader with a hands-on approach and a strong sense of responsibility.</span></span></li><li><span><span>Ability to maintain high service standards in a dynamic, guest-facing environment.</span></span></li><li><span><span>Excellent communication and interpersonal skills, with a strong guest-first mindset.</span></span></li><li><span><span>Knowledge of stock and inventory control systems is beneficial.</span></span></li><li><span><span>Sound understanding of health &amp; safety compliance.</span></span></li><li><span><span>Impeccable personal presentation and a commitment to reliability.</span></span></li></ul><p><span><span><strong>What you can expect from us:&nbsp;</strong></span></span></p><br><p><span><span>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – impressive room discounts and some of the best training in the business.&nbsp;</span></span></p><br><p><span><span>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.&nbsp;</span></span></p><br><p><span><span>IHG gives every member of the team&nbsp;the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our my Wellbeing&nbsp;framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. </span></span></p><br><p><span><span>So, join us and you’ll become part of our ever-growing global family.</span></span></p><br><p><span><span>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</span></span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>About us</strong>&nbsp;</span></p><br><p><span>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.&nbsp;</span></p><br><p><span><strong>Experience:</strong></span></p><br><p><span>Senior Designer &nbsp;shall have a minimum of 15 years related experience plus proven capability</span></p><br><p><span>in an engineering design firm. Minimum of 10 years of experience in design of oil &amp; gas facilities</span></p><br><p><span>with extensive experience in front end and detailed design, plus proven experience in AutoCAD &amp; E3D.</span></p><br><p><span><strong>Particulars:</strong></span></p><br><ul><li><span><span>Good spoken and written English and PC literate. Senior Designer shall have good skills in management of a pool of Designers / drafts persons and also task planning to meet schedules. Hence must have good interpersonal and communication skills. Senior Designer shall have abilities to effectively check the drawings prepared by Designers in the same discipline. 3D CAD skills and with experience in E3D.</span></span></li></ul><p><span><strong>Principal Accountabilities :</strong></span></p><br><ul><li><span><span>Understand the requirements of the design quality system and meticulously ensure that these</span></span></li></ul><p><span>requirements are met and Undertake work in accordance with relevant Codes, Standards and</span></p><br><p><span>Procedures.</span></p><br><ul><li><span>Participate in site visits to gather existing data</span></li></ul><ul><li><span><span>Produce presentable and accurate drawings, including a consistency check. Modification of</span></span></li></ul><p><span>existing drawings.</span></p><br><ul><li><span><span>Be aware of, and check, the interface between his own discipline and other disciplines at all</span></span></li></ul><p><span>stages of the design.</span></p><br><ul><li><span><span>Good knowledge on Company Standards, Shell Group DEP’s and International Standards.&nbsp;&nbsp;</span></span></li></ul><p><span>Full understanding of “non-standard” Vendor documentation and its interface points with</span></p><br><p><span>Company engineering documents.</span></p><br><ul><li><span>Produce drafting 2D drawings from E3D</span></li><li><span>Carry out Lighting Design Calculation in Dialux</span></li><li><span>Preparation of MTO</span></li><li><span><span>Decisions are to be made based on acceptable quality for the custodian.</span></span></li><li><span><span>Actively train and encourage the development of Omani personnel to fulfil draftsperson and</span></span></li></ul><p><span>designer roles in the engineering team.</span></p><br><ul><li><span><span>Implement Company, and where applicable, Client/Project policies and procedures.</span></span></li><li><span><span>Checking and preparation of design/engineering documentation.</span></span></li><li><span><span>Undertake surveys necessary to develop area of work assigned.</span></span></li><li><span><span>Liaise with other disciplines, departments, project personnel, vendors, etc.</span></span></li><li><span><span>Ensure all design drawings and documents are complete within the allocated hours and in</span></span></li></ul><p><span>accordance with the programme.&nbsp;</span></p><br><ul><li><span><span>Preparation of detailed drawings and documents to the requirements of Engineer.</span></span></li><li><span><span>Ensure all discipline design interfaces are clearly defined.</span></span></li></ul> <p><span><strong>Qualification :</strong> Minimum HND /ITI /Diploma in Engineering.</span></p><br><p><strong>Moving forward together</strong></p><br><p>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</p><br><p>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</p><br><p>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</p><br> </div>

<p>The Investment Associate will play a hands-on role in originating, evaluating, structuring, and executing investment transactions across Oman Food Capital's target sectors, with a strong focus on agriculture and its adjacent value chains. The role requires a rigorous quantitative skill set built in investment banking and/or private equity, combined with the judgment to assess strategic and operational fit across M&amp;A, greenfield, and brownfield opportunities. The Associate will work closely with senior deal leads and cross-functional teams (Finance, Legal, GRC, ICV &amp; ESG) to move transactions from sourcing through to execution and post-close monitoring.</p><p>Key Responsibilities:</p><ul><li>Lead and support financial modelling and valuation for prospective transactions, including DCF, comparable company, precedent transaction, and LBO-style analyses.</li><li>Originate and screen investment opportunities across M&amp;A, greenfield, and brownfield formats, building and maintaining a live deal pipeline.</li><li>Support end-to-end deal execution: due diligence coordination, deal structuring, negotiation support, and closing documentation.</li><li>Prepare investment memoranda, business cases, and board- or committee-level materials to support investment decisions.</li><li>Conduct sector research and competitive benchmarking across agriculture, cold-chain/logistics, and consumer (FMCG/B2C) segments.</li><li>Coordinate with internal stakeholders (Finance, Legal, GRC, ICV &amp; ESG) and external advisors (banks, consultants, legal counsel) throughout the deal lifecycle.</li><li>Track portfolio and post-investment performance against investment theses and value-creation plans.</li><li>Contribute to the continuous refinement of investment frameworks, valuation templates, and screening criteria.</li></ul><p>If you would like to know more about the Global Consulting Bootcamp Visit: https://caseinpointco.com/global-consultant-bootcamp/</p><p>If you would like to know more about the MC Club Visit: https://menaconsultant.com/mc-club/</p><p><strong>Desired Candidate Profile</strong></p><h2>Key Requirements:</h2><ul><li>5+ years of experience.</li><li>Proven experience in investment banking.</li><li>Demonstrated strength in financial modelling and valuation.</li><li>Strong experience in deal execution.</li><li>Prior exposure to the agriculture industry.</li></ul><h2>Preferred Qualifications:</h2><ul><li>Private equity experience is highly recommended, ideally spanning M&amp;A, sourcing and origination, deal structuring, and execution end-to-end.</li><li>Background in logistics/cold-chain or consumer sectors (FMCG/B2C).</li><li>Consulting experience.</li><li>MBA and/or CFA.</li></ul><h2>Other Qualifications:</h2><ul><li>Bachelor's degree in Finance, Economics, Business, or a related field.</li><li>Strong analytical and commercial judgment</li><li>Excellent written and verbal communication, including committee-level reporting</li><li>Ability to manage multiple transactions and stakeholders in a fast-paced environment</li><li>High attention to detail and integrity in handling confidential deal information</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Role Summary</strong></p><br><p>We are looking for a Supervisor Rider On Ground Ops for our Logistics Operations to join our team and be part of our growth. If you’re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.<br> &nbsp;</p><br><p>You will lead a team of coordinators who form the essence for our logistics operations for the allocated zones, and you’ll work closely with line-manager and local cross-functional teams to achieve objective key-results, and ensure to deliver a seamless experience to our customers!&nbsp;</p><br><p><strong>What’s On Your Plate?</strong></p><br><ul><li>Monitor, investigate, and act on Fleet Partner Rider fraud signals at the zone and individual level, ensuring timely detection, escalation, and resolution of fraudulent behaviours.</li><li>Lead operational compliance oversight across allocated zones, ensuring Fleet Partner Riders adhere to platform policies, standard operating procedures, and regulatory requirements.</li><li>Supervise and enforce anti-fraud controls during live operations, proactively identifying anomalies and coordinating swift corrective action.</li><li>Lead and manage a team of Rider Coordinators, setting clear accountability frameworks around fraud detection targets and operational compliance adherence rates.</li><li>Conduct regular on-ground site visit audits and spot checks across allocated zones to validate Fleet Partner Rider behaviour, verify operational compliance, and gather firsthand intelligence on emerging fraud patterns.</li><li>Serve as the primary liaison between Fleet Partner Riders, vendors, and internal stakeholders on operational compliance-related matters, ensuring fair, transparent, and consistent enforcement.</li><li>Own the end-to-end process for Fleet Partner Rider-level cancellation fraud — identifying patterns, building action plans, and tracking resolution outcomes.</li><li>Produce weekly reporting to line management covering fraud trends, operational compliance KPIs, open investigations, and recommended corrective actions.</li><li>Drive continuous improvement of fraud detection and operational compliance SOPs, contributing recommendations based on ground-level findings.</li><li>Execute special operational compliance and fraud-related projects within agreed timelines and quality standards.</li><li>Support wider operations and stakeholder requests as directed by line man<strong>agement.</strong></li></ul><br>Qualifications<br><p><strong>What Did We Order?</strong></p><br><ul><li>Bachelor's Degree</li><li>4-5 years of experience in food/grocery tech industry is highly preferred</li><li>Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc</li><li>Strong communication skills, both written and verbal. English and Arabic is a must. Urdu is a plus.&nbsp;</li><li>Influencer and a negotiation with good public speaking and presentation skills</li><li>People management skills: Experience of managing bigger group of people</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong>Role Summary</strong></p><br><br><p>We are looking for a Supervisor Rider On Ground Ops for our Logistics Operations to join our team and be part of our growth. If you’re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.<br> </p><br><br><p>You will lead a team of coordinators who form the essence for our logistics operations for the allocated zones, and you’ll work closely with line-manager and local cross-functional teams to achieve objective key-results, and ensure to deliver a seamless experience to our customers!&nbsp;</p><br><br><br><p><strong>What’s On Your Plate?</strong></p><br><br><ul><li>Monitor, investigate, and act on Fleet Partner Rider fraud signals at the zone and individual level, ensuring timely detection, escalation, and resolution of fraudulent behaviours.</li><li>Lead operational compliance oversight across allocated zones, ensuring Fleet Partner Riders adhere to platform policies, standard operating procedures, and regulatory requirements.</li><li>Supervise and enforce anti-fraud controls during live operations, proactively identifying anomalies and coordinating swift corrective action.</li><li>Lead and manage a team of Rider Coordinators, setting clear accountability frameworks around fraud detection targets and operational compliance adherence rates.</li><li>Conduct regular on-ground site visit audits and spot checks across allocated zones to validate Fleet Partner Rider behaviour, verify operational compliance, and gather firsthand intelligence on emerging fraud patterns.</li><li>Serve as the primary liaison between Fleet Partner Riders, vendors, and internal stakeholders on operational compliance-related matters, ensuring fair, transparent, and consistent enforcement.</li><li>Own the end-to-end process for Fleet Partner Rider-level cancellation fraud — identifying patterns, building action plans, and tracking resolution outcomes.</li><li>Produce weekly reporting to line management covering fraud trends, operational compliance KPIs, open investigations, and recommended corrective actions.</li><li>Drive continuous improvement of fraud detection and operational compliance SOPs, contributing recommendations based on ground-level findings.</li><li>Execute special operational compliance and fraud-related projects within agreed timelines and quality standards.</li><li>Support wider operations and stakeholder requests as directed by line man<strong>agement.</strong></li></ul><br>What you need to be successful<br><p><strong>What Did We Order?</strong></p><br><br><ul><li>Bachelor's Degree</li><li>4-5 years of experience in food/grocery tech industry is highly preferred</li><li>Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc</li><li>Strong communication skills, both written and verbal. English and Arabic is a must. Urdu is a plus.&nbsp;</li><li>Influencer and a negotiation with good public speaking and presentation skills</li><li>People management skills: Experience of managing bigger group of people</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position Summary</b>&nbsp;<br><b>Location </b>Muscat <p><b>Tax | Business Tax – Associate / Senior Associate (Omani National)</b></p><br><p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. Looking for a rewarding career? Take a closer look at Deloitte &amp; Touche ME. It has received numerous awards in the last few years which include Best Employer in the Middle East, best consulting firm, and the Middle East Training &amp; Development Excellence Award by the Institute of Chartered Accountants in England and Wales (ICAEW).</p><br><p>Our region encompasses diverse tax laws and is part of what makes a career in tax with Deloitte &amp; Touche Middle East a truly stimulating experience. With many corporations operating across several borders, your knowledge of tax will be key to making sure our clients stay on the right side of tax laws and minimize their tax costs. Your people skills will also be engaged as you form a close working relationship with clients, while your technical knowledge will be stretched as you develop expertise across the board in consulting, business, finance and law to craft commercially sound solutions. As you gain experience, you will do so with the full support of a firm that believes in helping you grow and providing you with the skills to succeed.</p><br><p><b>Our Purpose</b></p><br><p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p><br><p>Our shared values guide the way we behave to make a positive, enduring impact:</p><br><ul> <li>Lead the way </li> <li>Serve with integrity </li> <li>Take care of each other </li> <li>Foster inclusion </li> <li>Collaborate for measurable impact</li> </ul><p>As an Associate / Senior Associate in our Business Tax team, you will play a pivotal role in ensuring our clients meet their tax compliance obligations while identifying tax planning opportunities. You will work with a diverse range of clients across various industries, providing them with expert tax advice and services. Your expertise will help clients navigate the complexities of local and international tax laws, ensuring compliance and optimizing their tax strategies. As this position is specifically targeted towards Omani nationals, an understanding of the local market and business environment is advantageous.</p><br><p><b>Key Responsibilities:</b></p><br><ul><li>Tax Compliance and Advisory: Assist clients in meeting their tax compliance obligations, while identifying potential tax planning opportunities.</li><li>Client Management: Develop and maintain strong relationships with clients, providing them with tailored tax advice and solutions.</li><li>Research and Analysis: Conduct in-depth research on complex tax issues and provide comprehensive analyses and recommendations.</li><li>Project Coordination: Manage multiple client engagements and coordinate projects and deliverables with the tax team.</li><li>Knowledge Development: Stay updated with the latest tax laws and regulations in Oman and internationally, sharing insights with the team and clients.</li><li>Team Collaboration: Work collaboratively with colleagues in the tax team and across other departments to deliver holistic solutions to clients</li></ul><p><b>Leadership Capabilities: </b></p><br><ul> <li>Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make </li> <li>Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders </li> <li>Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people </li> <li>Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction</li> </ul><p><b>Qualifications:</b></p><br><ul> <li>Bachelor’s or Master’s degree in Accounting, Finance, Taxation, or a related field.</li> <li>Minimum of 3-5 years of experience in tax, preferably with a focus on business tax compliance and advisory services.</li> <li>Relevant professional certifications such as ACCA, CPA, or equivalent are preferred.</li> <li>Strong understanding of Omani and international tax laws, regulations, and practices.</li> <li>Exceptional analytical and problem-solving abilities, with a keen attention to detail.</li> <li>Excellent written and verbal communication skills in English and Arabic.</li><li>Demonstrated ability to build and maintain client relationships, with a focus on delivering high-quality service.</li><li>Ability to work effectively both independently and as part of a team.</li><li>Capacity to thrive in a fast-paced, evolving environment and manage multiple priorities.</li></ul>For further information, and to apply, please visit our website via the Apply button below. <br> </div>

<p><h4>Job summary</h4> <p>The Groups & Events Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>High school diploma or GED; 2 years experience in sales and marketing, guest services, front desk, or related professional roles. OR</li> <li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing sales activities</strong></p> <ul> <li>Manages sales efforts for the hotel including local corporate and social catering.</li> <li>Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.</li> <li>Responds to incoming catering opportunities for the hotel.</li> <li>Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.</li> <li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li> <li>Closes the best opportunities for the hotel based on market conditions and hotel needs.</li> <li>Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.</li> <li>Designs, develops and sells creative catered events.</li> <li>Maximizes revenue by up-selling packages and creative food and beverage.</li> <li>Manages catering sales revenue and operation budgets, and provides forecasting reports.</li> <li>Develops menus which drive sales.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li> <li>Participates in and practices daily service basics of the brand.</li> <li>Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.</li> <li>Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company.</li> </ul> <p><strong>Providing exceptional customer service</strong></p> <ul> <li>Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction.</li> <li>Executes and supports the company’s Customer Service Standards and hotel’s Brand Standards.</li> <li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li> <li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li> <li>Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solutions both prior to, and during the program/event.</li> <li>Develops a close working relationship with operations to ensure execution of strategies at the hotel level.</li> </ul> <h4>Additional responsibilities</h4> <ul> <li>Performs other duties, as assigned, to meet business needs.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Job summary</h4> <p>The groups & events sales manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>High school diploma or GED; 2 years experience in sales and marketing, guest services, front desk, or related professional.</li> <li>OR 2-year degree from an accredited university in business administration, marketing, hotel and restaurant management, or related major; no work experience required.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing sales activities</strong></p> <ul> <li>Manages sales efforts for the hotel including local corporate and social catering.</li> <li>Works collaboratively with off-property sales channels (e.g., sales office, area sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.</li> <li>Responds to incoming catering opportunities for the hotel.</li> <li>Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.</li> <li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li> <li>Closes the best opportunities for the hotel based on market conditions and hotel needs.</li> <li>Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.</li> <li>Designs, develops and sells creative catered events.</li> <li>Maximizes revenue by up-selling packages and creative food and beverage.</li> <li>Manages catering sales revenue and operation budgets, and provides forecasting reports.</li> <li>Develops menus which drive sales.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li> <li>Participates in and practices daily service basics of the brand.</li> <li>Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.</li> <li>Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company.</li> </ul> <p><strong>Providing exceptional customer service</strong></p> <ul> <li>Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction.</li> <li>Executes and supports the company’s customer service standards and hotel’s brand standards.</li> <li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li> <li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li> <li>Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solutions both prior to, and during the program/event.</li> <li>Develops a close working relationship with operations to ensure execution of strategies at the hotel level.</li> </ul> <h4>Additional responsibilities</h4> <ul> <li>Performs other duties, as assigned, to meet business needs.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>