Executive Secretary Jobs
272 Jobs Found
<h2 class="h5">Job description</h2>
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>We’re looking for a Senior Operations Manager to join the team and focus on growing our own<br>
Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minutedelivery of<br>
groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan,<br>
Bahrain, Egypt, Oman and Iraq!</p><br><p>● Managing the full operations end to end (team operations, inventory management,<br>
pick-pack process, property/asset management, operational standards, expense<br>
control, maintenance related).<br>
● Inventory management: Ensure correct processes, policies and proper execution of<br>
inventory management (stock-in and stock-out). Shrink/Expiry control and Quality<br>
focus (in terms of inventory no damaged or poor fresh food quality; close to expiry).<br>
● Pick-Pack process: Ensure efficient and correct pick and pack process and service<br>
level (starting with ensuring availability, picking up the correct item/quantity) & proper<br>
management of the staffing and scheduling as per demand to achieve desired UTR<br>
and service level.<br>
● Property / Asset management: Proper management of the property and facility, plus<br>
asset management and tracking.<br>
● Expense Control: Identify potential opportunities to reduce expenses with same<br>
operational efficiency.</p><br><p>● Maintenance related: Define the guidelines for all engineering and maintenance tasks /<br>
equipment / key activities i.e. outsourcing VS internal services, local VS regional<br>
contracts, preventive maintenance plan, etc.<br>
● Managing Productivity, work standards, and development of store staff.<br>
● Monitoring and managing the store costs VS budget for the section.<br>
● Ensuring continuous improvement of current performance VS accepted standard/best<br>
practices at the store (i.e. stock level, productivity, service level).<br>
● Monitoring financial and operational performance of each store and initiating required<br>
actions for improvement.<br>
● Controlling and ensuring that equipment, infrastructure, etc. in stores are used and<br>
maintained properly.<br>
● Developing action plans with the department manager to address weak areas in need<br>
of improvement.<br>
● Instituting training and developmental programs for staff and monitoring effective<br>
implementation.<br>
● Monitoring product range availability according to selected store product range.<br>
● Develop preventive and regular maintenance plans.</p><br><p><strong>WHAT DID WE ORDER?</strong></p><br><p>● You have at least 10+ years of experience in progressive development and management of<br>
multiple product categories, matured by working for large retailers, in an international setting.<br>
If you have worked for a fulfilment, e-commerce, FMCG retail business it is a plus.<br>
● You have built teams and led cross-functional projects at scale.<br>
● You are very detail-oriented, structured and know how to prioritize -- you consider yourself<br>
as someone who delivers solutions and not bottlenecks to be solved.<br>
● You are able to interact with senior-level executives and can manage the expectations of<br>
multiple stakeholders.<br>
● You are someone energized by the unknown and look forward to learning each day on the job.<br>
● You have excellent analytical and communication skills, and always like to be hands-on with<br>
several tools.<br>
● Additionally, you have robust interpersonal and intercultural skills. You can inspire several<br>
teams and stakeholders to rally behind a mission.</p><br><br><br> </div>
<p>POSITION INFORMATION Job Title: Manager/Senior Manager Investment & Business Development : Department: Investments and Business Development Reporting To: Grade JOB PURPOSE The Investment Manager will be responsible for executing Ithca s investment strategy to achieve long-term financial goals, by sourcing investment opportunities and leading a set of investment transactions. The role requires also to conduct thorough market research to keep abreast with the latest trends in the ICT sector and investment. Strong background in investment transaction and a proven track record in identifying high-potential investment opportunities will be required. DIMENSION Team management responsibility: Yes Impact to Budget: Yes Interface(s): Internal and external KEY ACCOUNTABILITIES AND RESPONSIBILITIES Supports Group Director in management of the Group s investment preferences and targets. Participates in creation of the investment strategy and investment policies of ITHCA Group. Actively source deals (e.g. initial meetings, attend networking events, scout local business parks) and co-develop business plans with leadership teams Leads opportunity assessments in accordance with the investment guidelines and coordinate intra-Group activities Leads overall due diligence process on prospective investments including: technical, commercial, product, financial, market, management, etc Supports analysis of new investments including modelling and valuation Leads preparation of the Investment proposals. Present and supports presentation of the opportunity assessment management reports to BoD/IC and executives at all stages of the investment process Coordinates external Due Diligence support where needed Coordinates legal support related to opportunity assessment and finalization of the transaction Support functional, timely and efficient pre-deal monitoring Prepares business activity reports and forecasts Develops, organizes and maintains business opportunity records Supports the task of creating annual conferences, roadshows and events participation plan, with a goal of increasing Ithca visibility and finding new business opportunities. Participates in liaising process with multiple international investment and ICT entities and institutions with goal of gaining access to relevant business opportunities Supports definition, monitoring and reporting department KPI s contributing to overall company s annual targets Proposes cost optimization and measures leading to increased efficiency Participates in the process of annual budget preparation Stays abreast of respective market trends and accordingly suggests portfolio adjustments</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications and Experience:<br>BSc s degree in finance, accounting, economics, business administration or related field<br>Minimum of 10 years experience in relevant business segment<br>Previous M&A experience<br>Advance MS office experience in particular Excel modelling<br>Key Skills and Competencies:<br>Skills / Knowledge<br>Proven analytical skills, presentation skills<br>Deep understanding of M&A process and principles<br>Deep understanding of Business Planning principles<br>Deep understanding of valuation methodologies<br>Understanding the ICT industry trends<br>Behavioural Competencies<br>Analytics<br>Planning & Organising<br>Flexibility & Adaptability<br>Operational Excellence<br>Collaborative Working<br>Creativity & Innovation<br>Communication and presentation<br>Respect & Integrity<br>Problem Solving & Decision Making<br>Additional Requirements<br>Arabic - Mandatory<br>English (fluent written and verbal) - Mandatory</p>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Supporting Management of Front Desk Team <br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Ensures employee recognition is taking place on all shifts.<br>• Establishes and maintains open, collaborative relationships with employees.<br>Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Strives to improve service performance.<br>• Collaborates with the Front Office Manager on ways to continually improve departmental service.<br>• Communicates a clear and consistent message regarding the Front Office goals to produce desired results.<br>• Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Sets a positive example for guest relations.<br>• Displays outstanding hospitality skills.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Handles guest problems and complaints effectively.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Ensures compliance with all Front Office policies, standards and procedures.<br>• Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>Additional Responsibilities <br>• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Functions in place of the Front Office Manager in his/her absence.<br>• Communicates critical information from pre- and post-convention meetings to the Front Office staff.<br>• Participates in department meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Job summary</h4>
<p>The marketing assistant manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the manager of marketing and communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role assists with building deep partnerships with their regional eCommerce and marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience required:</strong></p>
<ul>
<li>2-year degree from an accredited university in marketing, public relations, business administration or related major and 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred</li>
<li>OR 4-year bachelor's degree in marketing, public relations, business, or related major; no work experience required</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Hotel marketing and advertising</strong></p>
<ul>
<li>Assists with the execution of the annual marketing plan to budget.</li>
<li>Provides support to operations, food & beverage and sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.</li>
<li>Works with advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions.</li>
<li>Assists with the management of F&B media schedules, email marketing, and display advertising.</li>
<li>Stays informed about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.</li>
<li>Helps verify that all advertising for the hotel in digital channels is in alignment with brand voice.</li>
</ul>
<p><strong>Social media content management</strong></p>
<ul>
<li>Supports facilitation of social media engagement and updating content in local digital channels (e.g., hotel website, travel sites).</li>
<li>Assists with promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels.</li>
<li>Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.</li>
</ul>
<p><strong>Public relations and visual asset management</strong></p>
<ul>
<li>Participates in the development of comprehensive PR plan per quarter along with agency.</li>
<li>Maintains a comprehensive list of local media contacts, with particular emphasis on food critics and bloggers.</li>
<li>Manages assigned accounts as per the media account management system.</li>
<li>Assists with writing and distribution of all press releases for property events, promotions, and outlets.</li>
<li>Supports execution of hotel sponsored events, community/government relations activities, and press promotional activities.</li>
<li>Helps manage external vendors and media agencies; assists with review of PR leads from the continent PR leader regarding which are the best media to promote the hotel.</li>
<li>Supports the coordination of photography for F&B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams.</li>
<li>Assists with photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team. May serve as a point of contact for regionally approved local photographers for food, amenity, and property imagery.</li>
</ul>
<p><strong>Direct marketing and collateral development</strong></p>
<ul>
<li>Assists with coordination and execution of hotel and F&B printed materials.</li>
<li>Controls quantity and inventory of all hotel marketing collateral and verifies copies are filed in a comprehensive manner.</li>
<li>Supports the production of all property, F&B display, and temporary signage in hotel public areas.</li>
<li>Assists with the execution of F&B direct marketing activities.</li>
<li>Verifies all collateral is as per brand standard guidelines and in compliance with brand standard audit (BSA).</li>
</ul>
<p><strong>General</strong></p>
<ul>
<li>Assists in the development, coordination and execution of all communications activities.</li>
<li>Helps with the publication of hotel’s newsletter(s).</li>
<li>Supports communications duties and functions as deemed necessary.</li>
<li>Assists in the liaison and execution of joint F&B promotions.</li>
<li>Works with the manager of marketing and communication to verify the hotel’s website and related websites are updated on a regular basis.</li>
<li>Provides marketing assistance and acts as a marketing subject matter expert for GMs, sales leaders and managers, and revenue leaders.</li>
<li>Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.</li>
<li>Performs other reasonable job duties as assigned by manager.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
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<p>ABOUT THE JOB</p><br><p>The Omnichannel Architecture Governance community is regrouping architects from all our Tech Divisions, Regions and Functions to trigger, support or help accelerate initiatives and projects by providing architects with a cohesive set of principles, tools, strategies and a network of excellence.</p><br><p>CHANEL's Information Systems Department has completed a key milestone in its transformation by migrating its Enterprise Architecture repository to LeanIX.</p><br><p>After initial deployment, we are now entering a phase to broaden its usage and bring additional use cases. In our current organization, we are looking for a leader capable to drive the development of this inventory into a true strategic steering cockpit for the Group.</p><br><p>Within Chanel’s Global IT organisation, you will play a pivotal role in shaping how the Maison understands, governs, and evolves its technology landscape. As the Architecture Referential Product Owner, you will be the driving force behind our Enterprise Architecture Management (EAM) platform, ensuring it becomes a trusted source of truth for IT and business stakeholders across the globe.</p><br><p>You will sit at the crossroads of technology strategy, data governance, and cross-functional collaboration. You will interact daily with Enterprise Architects, IT domain leaders, application owners across regions, divisions and functions. You will have direct visibility into how Chanel plans, rationalises, and transforms its application portfolio to support its long-term ambitions.</p><br><p>You will help shape architectural decisions that touch every corner of the House — from boutique operations and client engagement to supply chain and corporate functions. If you are passionate about turning complex IT landscapes into clear, actionable insights, this role is for you.</p><br><p>WHAT IMPACT YOU CREATE AT CHANEL</p><br><ul><li><p><b>Own and steer the Architecture Referential (LeanIX) platform roadmap</b>: You contribute to define the vision, prioritize enhancements, and ensure the platform evolves in line with Chanel’s IT strategy. Your guidance directly influence how the organisation visualises and manages its technology portfolio.</p><br></li><li><p><b>Drive data quality and completeness</b>: You establish governance standards and engage with application owners and IT teams worldwide to ensure the information within LeanIX is accurate, up-to-date, and meaningful. High-quality data means better decision-making at every level.</p><br></li><li><p><b>Enable strategic IT portfolio decisions</b>: By delivering clear dashboards, reports, and analyses, you empower leadership to identify redundancies, assess technology risks, plan modernisation roadmaps, and allocate investment where it matters most.</p><br></li><li><p><b>Champion adoption and engagement</b>: You design and lead training sessions, communication campaigns, and community rituals that make LeanIX a living tool — not just a repository — used actively by hundreds of contributors across the organisation.</p><br></li><li><p><b>Connect the dots across the ecosystem</b>: You ensure LeanIX integrates seamlessly with adjacent tools and processes (CMDB, project portfolio management, cloud inventories), creating a coherent and connected view of Chanel’s IT landscape.</p><br></li></ul><p>What makes this role unique is the combination of product ownership rigour with enterprise-wide architectural impact, all within a Maison that values craft, excellence, and long-term thinking.</p><br><p>YOU ARE ENERGISED BY</p><br><ul><li><p>Bringing structure and clarity to complex, multi-layered technology environments — you find satisfaction in making the invisible visible.</p><br></li><li><p>Engaging with a diverse, global community of stakeholders — from architects and developers to C-level leaders — and building trusted relationships across cultures and time zones.</p><br></li><li><p>Operating in an environment where craftsmanship and attention to detail are valued as much in IT as they are in the products Chanel creates.</p><br></li><li><p>Navigating ambiguity with confidence — this is a role where you will need to shape processes and define best practices, not just follow them.</p><br></li><li><p>Continuous learning and staying at the forefront of Enterprise Architecture Management trends, tools, and methodologies.</p><br></li></ul><p>WHAT YOU WILL BRING</p><br><ul><li><p><b>Experience</b>: 5+ years of hands-on experience with LeanIX or a comparable Enterprise Architecture Management platform (e.g., Ardoq, Mega). Proven experience acting as a Product Owner or functional lead for an enterprise-scale platform.</p><br></li><li><p><b>Technical acumen</b>: A solid understanding of enterprise architecture frameworks (TOGAF, ArchiMate), IT portfolio management concepts, and application lifecycle management. Familiarity with integration patterns (APIs, data feeds) and adjacent IT management tools.</p><br></li><li><p><b>Stakeholder engagement</b>: A natural ability to collaborate with and influence senior stakeholders across IT functions. You are comfortable presenting to leadership and equally comfortable coaching individual contributors on data entry best practices.</p><br></li><li><p><b>Analytical mindset</b>: Strong skills in data analysis, reporting, and visualisation. You know how to turn raw data into compelling stories that drive action.</p><br></li><li><p><b>Communication</b>: Excellent written and verbal communication skills in English; French is a plus. You can adapt your message to your audience, whether it is a boardroom presentation or a hands-on workshop.</p><br></li><li><p><b>Rigour and autonomy</b>: You are structured, detail-oriented, and capable of managing multiple priorities in a fast-paced, global environment. You take ownership and deliver without needing to be closely supervised.</p><br></li><li><p><b>Mindset</b>: A genuine curiosity for how technology can serve a luxury Maison’s unique business model, and the humility to listen, learn, and adapt.</p><br></li></ul><p>WHAT CHANEL CAN OFFER YOU</p><br><ul><li><p><b>Enterprise-wide exposure</b>: You will gain a panoramic understanding of Chanel’s global IT landscape, business processes, and strategic priorities — a rare vantage point that accelerates your professional growth.</p><br></li><li><p><b>Leadership development</b>: By owning a platform with global reach, you will sharpen your skills in stakeholder management, influence without authority, and strategic communication.</p><br></li><li><p><b>Technical depth</b>: You will deepen your expertise in Enterprise Architecture Management, data governance, and IT portfolio optimisation — competencies that are increasingly valued across the industry.</p><br></li><li><p><b>A path forward</b>: This role can open doors to broader positions in IT strategy, enterprise architecture leadership, or digital transformation programme management within Chanel’s global organisation.</p><br></li><li><p><b>A distinctive culture</b>: At Chanel, you will experience a working environment where long-term vision takes precedence over short-term pressure, where excellence is expected and individuality is celebrated.</p><br></li></ul><p><i>At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.</i></p><br> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Reviews and adjust systems and procedures in the kitchen to ensure their effectiveness.<br>• Develops, designs, or creates new menus and recipes based on standards or artistic contributions.<br>• Demonstrates knowledge of high quality food products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures compliance with all applicable laws and regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Knows and implements brand’s Safety Standards.<br>• Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Maintains purchasing, receiving and food storage standards.<br>• Operates and maintains all department equipment and reports malfunctions.<br>• Supports procedures for food & beverage portion and waste controls.<br>• Develop and implement environmentally friendly processes and procedures for food preparation, energy use and waste management in the restaurant.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Assists in determining how food should be presented and creates decorative food displays.<br>Leading Culinary Team<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Ensures and maintains the productivity level of employees.<br>• Ensures that menu items are prepared and presented according to use record standards.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.<br>• Leads shifts while personally preparing food items and executing requests based on required specifications.<br>Maintaining Culinary Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Schedules employees to business demands and tracks employee time and attendance.<br>• Understands the impact of departments operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Orders employee uniforms according to budget and ensures uniforms are properly inventoried and maintained.<br>• Reviews staffing levels to ensure that guest service, operational and financial objectives are met.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Handles guest problems and complaints.<br>• Strives to improve service performance.<br>• Helps employees receive on-going training to understand guest expectations.<br>Managing and Conducting Human Resource Activities <br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Participates in training the Restaurant and Catering staff on menu items including ingredients, preparation methods and unique tastes.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<p>Vice President – Investment Banking (Energy, Infrastructure & Utilities)<br>
Location: Muscat, OmanSector Coverage: Power, Renewables, Utilities, Infrastructure, Upstream Oil & Gas, Midstream, Downstream & Energy TransitionExperience Required: 6+ years of relevant investment banking or M&A advisory experience<br>
OverviewWe are seeking an experienced Vice President to join a leading Investment Banking platform in Oman, focusing on the Energy, Infrastructure and Utilities sectors. The successful candidate will play a key role in originating, executing and managing complex advisory transactions across the GCC and international markets, with a particular focus on energy-related opportunities.This is an opportunity for an ambitious investment banker with a strong M&A advisory background to work closely with senior leadership, government-related entities, corporates, financial sponsors and strategic investors across some of the most significant energy and infrastructure transactions in the region.<br>
Key ResponsibilitiesTransaction ExecutionLead the execution of M&A, strategic advisory, capital raising and restructuring transactions across the energy and infrastructure sectors.Manage financial analysis, valuation workstreams, financial modelling and transaction marketing materials.Coordinate due diligence processes and manage interactions with clients, legal counsel, accounting firms and other advisors.Oversee transaction timetables and ensure timely delivery of key workstreams.Review and guide the work of Associates and Analysts to maintain high-quality deliverables.<br>
Client Coverage & OriginationSupport senior bankers in developing and maintaining relationships with key clients across the energy value chains.Identify and evaluate new business opportunities within power generation, renewable energy, utilities, infrastructure and oil & gas.Prepare client pitches, market updates, strategic reviews and sector-specific presentations.Monitor regional and international market developments, regulatory changes and sector trends to identify transaction opportunities. Contribute to business development initiatives and support the growth of the firm's franchise across Oman and broader international markets.<br>
Sector Focus Coverage will include.Conventional and renewable power generationSolar, wind, hydrogen and energy transition projects.Water and utility infrastructure.Transportation and social infrastructure assets.Upstream exploration and production.Midstream transportation, storage and logistics.Refining, petrochemicals and downstream industrial assets.Energy services and infrastructure platforms.<br>
Candidate RequirementsExperience Minimum 6 years of experience within a leading investment bank, corporate finance advisory firm or M&A advisory platforms.Demonstrated transaction experience across M&A, strategic advisory and capital raising assignments.Prior experience covering energy, power, infrastructure or industrial sectors is highly preferred.Track record of managing multiple transactions simultaneously from origination through execution.<br>
Technical SkillsAdvanced financial modelling and valuation capabilities.Strong understanding of M&A processes, transaction structuring and execution..Experience preparing investment committee materials, information memoranda and management presentations.Strong analytical, commercial and strategic thinking s<br>
Preferred BackgroundVice President or Senior Associate ready for promotion.Experience gained at a leading investment bank, advisory boutique, Big Four corporate finance practice or infrastructure-focused advisory platform.Exposure to energy and infrastructure transactions across the GCC, Europe, Asia or other international markets is advantageous.Bachelor's degree in Finance, Economics, Engineering, Accounting or a related discipline. MBA, CFA, ACA or equivalent qualifications are considered beneficial.<br>
What the Role offers:Opportunity to work on a truly regional and international mandate, advising clients and investors across the GCC, broader MENA region and selected global markets.Exposure to landmark M&A, strategic advisory and capital raising transactions across the energy, utilities and infrastructure sectors.Direct interaction with senior corporate executives, sovereign entities, government-related organisations, infrastructure investors and financial sponsors.Significant responsibility across both transaction execution and business development fromday one. A clear platform to develop sector expertise and build long-term client relationships within one of the most active investment themes globally.Opportunity to contribute to the continued growth and expansion of a leading regional investment banking franchise.</p><br><br> </div>
<p><h4>Job Description</h4>
<p>The Traffic Management Specialist arranges the shipment of Global Prepositioned Material Services (GPMS) cargo to various worldwide destinations via air, land, and sea. The incumbent must comply with all applicable international and federal transportation laws, regulations, tariffs, and Department of Defense (DOD) guidance. Must be able to gain access to Logistics Tool Suite (LTS), Global Freight Management (GRM), Cargo Movement Operating System (CMOS), Integrated Logistics System-Supply (ILS-S), Global Air Transportation Execution System (GATES), Integrated Computerized Deployment System (ICODES), Integrated Booking System (IBS), Joint Container Management system (JCM), Wood Packaging Materials (WPM) Management Toolset, Global Asset Reporting Tool (GART), and web-based tracking systems such as Integrated Data Environment/Global Transportation Network Convergence (IGC), Radio Frequency Identification (RFID-ITV) Tracking Portal, Global Decision Support Systems (GDSS-2), and Single Mobility System (SMS) to ensure in-transit visibility (ITV) within the Defense Transportation System (DTS). Ensures all shipments comply with the International Trade and Arms Regulations (ITAR), the Performance Work Statement (PWS), and Amentum ISO 9001 Quality Management System (QMS). Must be able to complete AMMO-43, Intermodal Dry Cargo Container/CSC Reinspection, AMMO-62, Technical Transportation of Hazardous Materials Distance Learning Courses, and WPM certification/recertification web-based training. Ensures compliance with Performance Work Statement (PWS) and Amentum ISO 9001 Quality Management System (QMS).</p>
<h4>Principal Accountabilities</h4>
<ul>
<li>Inspects, accepts documentation (DD Form 1149/1348-1), prepares, and processes all outbound/inbound cargo offered for transportation in the Defense Transportation System (DTS).</li>
<li>Checks for completeness and accuracy. Verifies the nomenclatures, quantity, Transportation Control Numbers (TCN), Transportation Account Code (TAC), consignor and consignee codes, hazardous/classified materials, ITARS certifications, and other essential transportation data.</li>
<li>Properly classifies freight, selects commodity codes, selects the most efficient mode of shipment, and controls obligations for government transportation funds.</li>
<li>Prepares all required shipping documents for data input to CMOS/GATES, assigns Transportation Control Numbers, produces labels, issues truck manifest for general/hazardous cargo, and maintains manifest logs.</li>
<li>Uses automated computer systems to process and document to accurately input the Transportation Control Numbers, Transportation Accounting Codes, consignor and consignee codes, and other essential transportation data into CMOS, GATES, or IBS.</li>
<li>Inspects hazardous materials to ensure proper packaging, marking, labeling, documentation, and certification in accordance with applicable Dangerous Goods Regulations (AFMAN 24-604, 49 Code of Federal Regulation, International Air Transport Association (IATA), and International Maritime Dangerous Goods (IMDG)).</li>
<li>Inspects, accepts, and inventories all incoming freight and containers for overages, shortages, and damage before acceptance. When required, initiates and completes DD Form 361, Transportation Discrepancy Report (TDR).</li>
<li>Provides asset visibility and real-time view to track customer queries using IGC, RFID-ITV, GDSS2, or SMS.</li>
<li>Prepares shipping documents and movement requests for international and domestic shipments between sites and container movements from the Sea Port of Embarkation (POE) to the Sea Port of Debarkation (POD) shipped by surface or sealift.</li>
<li>Performs Port Handling and Inland Transportation (PHIT) and ensures the subcontractor performs all duties and responsibilities according to the Statement of Work (SOW). Inspects and documents each shipment for contract compliance on a Customer Service Survey form.</li>
<li>Processes Export Traffic Release Requests (ETRR) for sealift shipments using Surface Deployment Distribution Command (SDDC) - Integrated Booking System (IBS).</li>
<li>Performs host country customs clearances and liaises with military and host country ministries on import and export for border customs clearances, airport customs clearances, and seaport clearances.</li>
<li>Selects and initiates contact with local carriers to arrange appropriate transport equipment for containers, classified, sensitive, hazardous, or outsized shipments based on the size, weight, commodity description, freight classification, required delivery date, priority, or other special requirements.</li>
<li>Loads/unloads 463L pallets, equipment, vehicles, and ISO containers from flat-bed/low-bed trucks. May assist in loading/unloading military vessels at the seaport.</li>
<li>Assists the Pallet and Net Managers with inspections, issuing, accounting, controlling, reporting, and maintaining operation stock levels of 463L pallets, nets, and other tie-down equipment located on-site.</li>
<li>Assists the WPM Custodian with inspecting and certification, record keeping, and reporting the receipt and usage requirements.</li>
<li>Assists the CCO with completing the monthly container inventory, ensuring all containers located on-site are inventoried between the 1st and 30th day of each month.</li>
<li>Reports all lost, damaged, destroyed, and modified containers to the CCO within 12 hours of discovery.</li>
<li>Performs container inspections and reports findings on the DA 2404 equipment inspection and maintenance worksheet.</li>
<li>Receives/ships all containers in JCM within 12 hours of receipt or departure.</li>
<li>Operates GATES and ICODES to process and manifest cargo and to develop load plans for military and commercial aircraft.</li>
<li>Prepares, inspects, reviews, and submits preload plans, hazardous materials diplomatic clearances (HAZDIP), and other documents to facilitate air movement.</li>
<li>Inspects cargo documentation, conducts joint inspections, and certifies that cargo is built correctly and airworthy.</li>
<li>Computes weight and balance and certifies weight distribution of the aircraft with passengers, cargo, and baggage.</li>
<li>Determines cargo configuration and aircraft loading requirements in accordance with Air Transportability Test Loading Activity Certifications (ATTLA).</li>
<li>Loads, unloads, and services aircraft. Ensures cargo loads are secure and tied down. Assists load team chief with selecting, assembling, palletizing, and transporting cargo loads to and from aircraft and storage areas.</li>
<li>Safely transports and handles explosives.</li>
<li>Performs passenger service procedures, check-in, manifests passengers and baggage, and performs security checks. Loads/unloads passengers and baggage from aircraft.</li>
<li>Performs weighing of cargo, vehicles, and outsized cargo to determine the center of balance for rolling stock and ensures cargo dimensions are within pallet and aircraft limitations.</li>
<li>Implements, documents, and controls quality, training, environment, and safety programs.</li>
<li>Prepares and handles cargo in accordance with all prescribed regulations, instructions, technical orders, and procedures.</li>
<li>Accomplishes receiving process for all inbound cargo functions of MILSTRIP and NON-MILSTRIP shipments addressed to the host installation SRAN in accordance with regulation.</li>
<li>Maintains technical orders, publications, forms, and files required for traffic management operations.</li>
<li>Compiles data and submits reports and other correspondence as required.</li>
<li>Performs other duties as assigned.</li>
<li>Works in normal office and maintenance shop or warehouse environment and may be required to work outdoors for extended periods.</li>
</ul>
<h4>Minimum Requirements</h4>
<ul>
<li>Must be proficient in the use of personal computers and Windows Operating System and Microsoft Office to include as a minimum PowerPoint, Excel, and Word programs.</li>
<li>Knowledge of related shipping/receiving procedures and the ability to detect/report problems to appropriate personnel.</li>
<li>Excellent organizational skills and the ability to effectively work under pressure and strict timelines required.</li>
<li>Ability to maintain an effective working relationship with coworkers, including multi-national staff and external and internal customers is required.</li>
<li>Must be able to communicate clearly and concisely, orally and in writing to coworkers and customers while maintaining Communication Security (COMSEC), Operational Security (OPSEC), and Computer Security (COMPUSEC).</li>
<li>Knowledge and understanding of MHE equipment operations and associated hazards required.</li>
<li>Will be required to receive training and operate material handling equipment.</li>
<li>Must possess a valid home country driver's license and ability to obtain host nation driver's license.</li>
<li>High school diploma or equivalent required.</li>
<li>Minimum of three years of experience in Traffic Management (TMO)/Air Freight operations or associate degree in a related field of study required.</li>
<li>Experience may include but is not limited to import/export, freight acceptance, preparation, handling, cargo shipping/receiving by surface, sea and air data records, container management, customer service, cargo operating computer systems, or other related experience.</li>
<li>Possess a current HAZMAT Certification in accordance with AFMAN 24-604 or ability to obtain it upon acceptance of the position.</li>
<li>Must be able to obtain and maintain facility credentials/authorization. Note: US citizenship is required for facility credentials/authorization at this work location.</li>
<li>Will be required to wear proper Personal Protective Equipment (PPE) according to prescribed procedures and as required for task being performed.</li>
<li>Physically capable of performing all required duties; capable of lifting/pushing/pulling minimum of 50 lbs.</li>
<li>Ability to travel domestically and internationally.</li>
</ul>
<h4>Preferred Qualifications</h4>
<ul>
<li>Experienced in aircraft cargo loading/unloading and cargo tie-down restraint procedures, palletizing cargo on single or multiple 463L pallets using side and top nets, straps, chains, and devices for restraint preferred.</li>
<li>Familiarization and certification in AMC Airlift Load Planning, or equivalent, and Joint Inspection process is preferred.</li>
</ul></p><p></p>
<p><h4>About the role</h4>
<p>We’re hiring a highly execution-focused cold email specialist to own client campaign performance, deliverability, retention, and operational execution inside a fast-growing startup environment.</p>
<p>This is not a passive account management role.</p>
<p>You will be directly responsible for:</p>
<ul>
<li>Cold email campaign performance,</li>
<li>Inbox placement,</li>
<li>Deliverability troubleshooting,</li>
<li>Campaign optimization,</li>
<li>Client communication,</li>
<li>And retention.</li>
</ul>
<p>You’ll work closely with:</p>
<ul>
<li>The founder,</li>
<li>Outreach team,</li>
<li>Developers,</li>
<li>And operations</li>
</ul>
<p>To ensure campaigns perform, clients stay happy, and delivery standards scale with the business.</p>
<p>If you understand cold email beyond basic outreach — including:</p>
<ul>
<li>Infrastructure,</li>
<li>Warm-up,</li>
<li>Deliverability,</li>
<li>Copy performance,</li>
<li>Inbox health,</li>
<li>And campaign optimization —</li>
</ul>
<p>This role is a strong fit.</p>
<h4>What you’ll own</h4>
<p><strong>Client campaign ownership</strong></p>
<ul>
<li>Act as the primary point of contact for 20–30 active clients</li>
<li>Lead client check-ins and performance conversations</li>
<li>Manage client expectations and campaign updates</li>
<li>Build strong long-term client relationships</li>
<li>Proactively identify risks and prevent churn before issues escalate</li>
</ul>
<p><strong>Cold email campaign performance</strong></p>
<ul>
<li>Diagnose and optimize underperforming campaigns</li>
<li>Troubleshoot:</li>
<ul>
<li>Deliverability issues</li>
<li>Inbox placement problems</li>
<li>Domain health</li>
<li>Spam issues</li>
<li>List quality concerns</li>
<li>Low reply rates</li>
</ul>
<li>Review and optimize:</li>
<ul>
<li>Subject lines</li>
<li>Messaging</li>
<li>Sequencing</li>
<li>Personalization</li>
</ul>
<li>Quality-check campaigns before launch</li>
<li>Continuously improve campaign performance and outcomes</li>
</ul>
<p><strong>Deliverability & infrastructure</strong></p>
<ul>
<li>Manage and optimize:</li>
<ul>
<li>Warm-up systems</li>
<li>Inbox reputation</li>
<li>Sending domains</li>
<li>DNS setup</li>
<li>SPF/DKIM/DMARC</li>
</ul>
<li>Understand how inbox placement impacts results</li>
<li>Troubleshoot technical campaign issues independently when possible</li>
<li>Collaborate with technical teams on infrastructure and automation improvements</li>
</ul>
<p><strong>Copywriting & messaging optimization</strong></p>
<ul>
<li>Personally write and refine cold email copy</li>
<li>Improve:</li>
<ul>
<li>Open rates</li>
<li>Reply rates</li>
<li>Positive response rates</li>
</ul>
<li>Test and iterate messaging based on campaign data</li>
<li>Balance personalization with scalability</li>
</ul>
<p><strong>Processes, SOPs & scaling operations</strong></p>
<ul>
<li>Build and improve delivery documentation and playbooks</li>
<li>Maintain organized workflows and campaign tracking</li>
<li>Track:</li>
<ul>
<li>SLAs</li>
<li>Client health</li>
<li>Campaign metrics</li>
<li>Operational performance</li>
</ul>
<li>Help create scalable systems as the company grows</li>
</ul>
<p><strong>Cross-functional collaboration</strong></p>
<ul>
<li>Work closely with:</li>
<ul>
<li>Developers</li>
<li>Infrastructure teams</li>
<li>Outreach specialists</li>
<li>Leadership</li>
</ul>
<li>Coordinate campaign execution and troubleshooting</li>
<li>Report directly to the founder on:</li>
<ul>
<li>Campaign performance</li>
<li>Client risks</li>
<li>Retention concerns</li>
<li>Operational improvements</li>
</ul>
</ul>
<h4>Required experience & skills</h4>
<ul>
<li>Experience inside:</li>
<ul>
<li>Cold email agencies</li>
<li>Lead generation companies</li>
<li>Outbound sales environments</li>
<li>Startup operations</li>
</ul>
<li>Strong hands-on expertise in:</li>
<ul>
<li>Cold email strategy</li>
<li>Deliverability</li>
<li>Inbox placement</li>
<li>Warm-up systems</li>
<li>Outbound infrastructure</li>
</ul>
<li>Strong copywriting ability for outbound campaigns</li>
<li>Experience troubleshooting:</li>
<ul>
<li>Spam issues</li>
<li>Domain reputation</li>
<li>Low-performing campaigns</li>
</ul>
<li>Technical understanding of:</li>
<ul>
<li>APIs</li>
<li>Automations</li>
<li>Workflows</li>
<li>Outbound systems</li>
</ul>
<li>Daily practical use of:</li>
<ul>
<li>AI tools</li>
<li>ChatGPT</li>
<li>Claude</li>
<li>Automation workflows</li>
</ul>
<li>Strong communication and client management skills</li>
<li>Comfortable operating independently in fast-moving environments</li>
</ul>
<h4>Nice-to-have experience</h4>
<ul>
<li>Experience with:</li>
<ul>
<li>Instantly</li>
<li>Smartlead</li>
<li>Clay</li>
<li>Apollo</li>
<li>Lemlist</li>
<li>Outreach</li>
<li>HubSpot</li>
</ul>
<li>Familiarity with:</li>
<ul>
<li>Zapier</li>
<li>Make</li>
<li>Webhooks</li>
<li>Automation systems</li>
</ul>
<li>Experience scaling outbound systems for startups or agencies</li>
<li>Background in SaaS or lead generation environments</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>You take ownership instead of waiting for instructions</li>
<li>You thrive in startup environments where systems evolve quickly</li>
<li>You focus on execution, results, and performance</li>
<li>You understand that deliverability is just as important as copy</li>
<li>You communicate confidently with founders and executives</li>
<li>You can troubleshoot both technical and operational campaign issues</li>
<li>You care deeply about client outcomes and retention</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review campaign performance dashboards and inbox health</li>
<li>Troubleshoot deliverability or reply-rate issues</li>
<li>Optimize copy, targeting, and sequencing</li>
<li>Join client calls and provide performance updates</li>
<li>Coordinate with outreach and technical teams</li>
<li>Launch and QA new campaigns</li>
<li>Monitor domain reputation and warm-up systems</li>
<li>Update SOPs and operational tracking systems</li>
</ul>
<p>In short: You own the health, performance, and success of outbound cold email campaigns from both a technical and client-facing perspective.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>Client retention and churn reduction</li>
<li>Inbox placement and deliverability rates</li>
<li>Campaign reply and conversion performance</li>
<li>Client satisfaction and relationship health</li>
<li>SLA adherence and operational consistency</li>
<li>Overall impact on client campaign results</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>High ownership and direct impact on client outcomes</li>
<li>Work closely with startup leadership and technical teams</li>
<li>Blend of:</li>
<ul>
<li>Deliverability</li>
<li>Operations</li>
<li>Client management</li>
<li>Outbound strategy</li>
<li>Copywriting</li>
</ul>
<li>Opportunity to help scale outbound systems and processes</li>
<li>Fast-moving environment with strong growth opportunities</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial screening</li>
<li>Interview with founder</li>
<li>Final discussion</li>
<li>Offer & onboarding</li>
</ul>
<h4>Apply now</h4>
<p>If you:</p>
<ul>
<li>Understand cold email deeply,</li>
<li>Know how to improve deliverability and campaign performance,</li>
<li>Thrive in startup environments,</li>
<li>And enjoy owning client outcomes from end to end,</li>
</ul>
<p>This role is a strong fit for you.</p></p><p></p>
<p><h4>About the role</h4>
<p>We’re hiring a highly execution-focused cold email specialist to own client campaign performance, deliverability, retention, and operational execution inside a fast-growing startup environment.</p>
<p>This is not a passive account management role.</p>
<p>You will be directly responsible for:</p>
<ul>
<li>Cold email campaign performance,</li>
<li>Inbox placement,</li>
<li>Deliverability troubleshooting,</li>
<li>Campaign optimization,</li>
<li>Client communication,</li>
<li>And retention.</li>
</ul>
<p>You’ll work closely with:</p>
<ul>
<li>The founder,</li>
<li>Outreach team,</li>
<li>Developers,</li>
<li>And operations</li>
</ul>
<p>To ensure campaigns perform, clients stay happy, and delivery standards scale with the business.</p>
<p>If you understand cold email beyond basic outreach — including:</p>
<ul>
<li>Infrastructure,</li>
<li>Warm-up,</li>
<li>Deliverability,</li>
<li>Copy performance,</li>
<li>Inbox health,</li>
<li>And campaign optimization —</li>
</ul>
<p>This role is a strong fit.</p>
<h4>What you’ll own</h4>
<p><strong>Client campaign ownership</strong></p>
<ul>
<li>Act as the primary point of contact for 20–30 active clients</li>
<li>Lead client check-ins and performance conversations</li>
<li>Manage client expectations and campaign updates</li>
<li>Build strong long-term client relationships</li>
<li>Proactively identify risks and prevent churn before issues escalate</li>
</ul>
<p><strong>Cold email campaign performance</strong></p>
<ul>
<li>Diagnose and optimize underperforming campaigns</li>
<li>Troubleshoot:</li>
<ul>
<li>Deliverability issues</li>
<li>Inbox placement problems</li>
<li>Domain health</li>
<li>Spam issues</li>
<li>List quality concerns</li>
<li>Low reply rates</li>
</ul>
<li>Review and optimize:</li>
<ul>
<li>Subject lines</li>
<li>Messaging</li>
<li>Sequencing</li>
<li>Personalization</li>
</ul>
<li>Quality-check campaigns before launch</li>
<li>Continuously improve campaign performance and outcomes</li>
</ul>
<p><strong>Deliverability & infrastructure</strong></p>
<ul>
<li>Manage and optimize:</li>
<ul>
<li>Warm-up systems</li>
<li>Inbox reputation</li>
<li>Sending domains</li>
<li>DNS setup</li>
<li>SPF/DKIM/DMARC</li>
</ul>
<li>Understand how inbox placement impacts results</li>
<li>Troubleshoot technical campaign issues independently when possible</li>
<li>Collaborate with technical teams on infrastructure and automation improvements</li>
</ul>
<p><strong>Copywriting & messaging optimization</strong></p>
<ul>
<li>Personally write and refine cold email copy</li>
<li>Improve:</li>
<ul>
<li>Open rates</li>
<li>Reply rates</li>
<li>Positive response rates</li>
</ul>
<li>Test and iterate messaging based on campaign data</li>
<li>Balance personalization with scalability</li>
</ul>
<p><strong>Processes, SOPs & scaling operations</strong></p>
<ul>
<li>Build and improve delivery documentation and playbooks</li>
<li>Maintain organized workflows and campaign tracking</li>
<li>Track:</li>
<ul>
<li>SLAs</li>
<li>Client health</li>
<li>Campaign metrics</li>
<li>Operational performance</li>
</ul>
<li>Help create scalable systems as the company grows</li>
</ul>
<p><strong>Cross-functional collaboration</strong></p>
<ul>
<li>Work closely with:</li>
<ul>
<li>Developers</li>
<li>Infrastructure teams</li>
<li>Outreach specialists</li>
<li>Leadership</li>
</ul>
<li>Coordinate campaign execution and troubleshooting</li>
<li>Report directly to the founder on:</li>
<ul>
<li>Campaign performance</li>
<li>Client risks</li>
<li>Retention concerns</li>
<li>Operational improvements</li>
</ul>
</ul>
<h4>Required experience & skills</h4>
<ul>
<li>Experience inside:</li>
<ul>
<li>Cold email agencies</li>
<li>Lead generation companies</li>
<li>Outbound sales environments</li>
<li>Startup operations</li>
</ul>
<li>Strong hands-on expertise in:</li>
<ul>
<li>Cold email strategy</li>
<li>Deliverability</li>
<li>Inbox placement</li>
<li>Warm-up systems</li>
<li>Outbound infrastructure</li>
</ul>
<li>Strong copywriting ability for outbound campaigns</li>
<li>Experience troubleshooting:</li>
<ul>
<li>Spam issues</li>
<li>Domain reputation</li>
<li>Low-performing campaigns</li>
</ul>
<li>Technical understanding of:</li>
<ul>
<li>APIs</li>
<li>Automations</li>
<li>Workflows</li>
<li>Outbound systems</li>
</ul>
<li>Daily practical use of:</li>
<ul>
<li>AI tools</li>
<li>ChatGPT</li>
<li>Claude</li>
<li>Automation workflows</li>
</ul>
<li>Strong communication and client management skills</li>
<li>Comfortable operating independently in fast-moving environments</li>
</ul>
<h4>Nice-to-have experience</h4>
<ul>
<li>Experience with:</li>
<ul>
<li>Instantly</li>
<li>Smartlead</li>
<li>Clay</li>
<li>Apollo</li>
<li>Lemlist</li>
<li>Outreach</li>
<li>HubSpot</li>
</ul>
<li>Familiarity with:</li>
<ul>
<li>Zapier</li>
<li>Make</li>
<li>Webhooks</li>
<li>Automation systems</li>
</ul>
<li>Experience scaling outbound systems for startups or agencies</li>
<li>Background in SaaS or lead generation environments</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>You take ownership instead of waiting for instructions</li>
<li>You thrive in startup environments where systems evolve quickly</li>
<li>You focus on execution, results, and performance</li>
<li>You understand that deliverability is just as important as copy</li>
<li>You communicate confidently with founders and executives</li>
<li>You can troubleshoot both technical and operational campaign issues</li>
<li>You care deeply about client outcomes and retention</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review campaign performance dashboards and inbox health</li>
<li>Troubleshoot deliverability or reply-rate issues</li>
<li>Optimize copy, targeting, and sequencing</li>
<li>Join client calls and provide performance updates</li>
<li>Coordinate with outreach and technical teams</li>
<li>Launch and QA new campaigns</li>
<li>Monitor domain reputation and warm-up systems</li>
<li>Update SOPs and operational tracking systems</li>
</ul>
<p>In short: You own the health, performance, and success of outbound cold email campaigns from both a technical and client-facing perspective.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>Client retention and churn reduction</li>
<li>Inbox placement and deliverability rates</li>
<li>Campaign reply and conversion performance</li>
<li>Client satisfaction and relationship health</li>
<li>SLA adherence and operational consistency</li>
<li>Overall impact on client campaign results</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>High ownership and direct impact on client outcomes</li>
<li>Work closely with startup leadership and technical teams</li>
<li>Blend of:</li>
<ul>
<li>Deliverability</li>
<li>Operations</li>
<li>Client management</li>
<li>Outbound strategy</li>
<li>Copywriting</li>
</ul>
<li>Opportunity to help scale outbound systems and processes</li>
<li>Fast-moving environment with strong growth opportunities</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial screening</li>
<li>Interview with founder</li>
<li>Final discussion</li>
<li>Offer & onboarding</li>
</ul>
<h4>Apply now</h4>
<p>If you:</p>
<ul>
<li>Understand cold email deeply,</li>
<li>Know how to improve deliverability and campaign performance,</li>
<li>Thrive in startup environments,</li>
<li>And enjoy owning client outcomes from end to end,</li>
</ul>
<p>This role is a strong fit for you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met for Restaurant<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.<br>• Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Maintains food preparation handling and correct storage standards.<br>• Recognizes superior quality products, presentations and flavor.<br>• Plans and manages food quantities and plating requirements for the restaurant.<br>• Communications production needs to key personnel.<br>• Assists in developing daily and seasonal menu items for the restaurant.<br>• Ensures compliance with all applicable laws and regulations regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Estimates daily restaurant production needs.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented and creates decorative food displays.<br>Leading Kitchen Team<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Leads shift teams while personally preparing food items and executing requests based on required specifications.<br>• Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensuring and maintaining the productivity level of employees.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Establishing and Maintaining Restaurant Kitchen Goals<br>• Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.<br>• Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.<br>• Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Effectively investigates, reports and follows-up on employee accidents.<br>• Knows and implements company safety standards.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Handles guest problems and complaints.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing and Conducting Human Resource Activities <br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.<br>• Manages employee progressive discipline procedures.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Uses all available on the job training tools for employees.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met for Restaurant<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.<br>• Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Maintains food preparation handling and correct storage standards.<br>• Recognizes superior quality products, presentations and flavor.<br>• Plans and manages food quantities and plating requirements for the restaurant.<br>• Communications production needs to key personnel.<br>• Assists in developing daily and seasonal menu items for the restaurant.<br>• Ensures compliance with all applicable laws and regulations regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Estimates daily restaurant production needs.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented and creates decorative food displays.<br>Leading Kitchen Team<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Leads shift teams while personally preparing food items and executing requests based on required specifications.<br>• Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensuring and maintaining the productivity level of employees.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Establishing and Maintaining Restaurant Kitchen Goals<br>• Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.<br>• Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.<br>• Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Effectively investigates, reports and follows-up on employee accidents.<br>• Knows and implements company safety standards.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Handles guest problems and complaints.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing and Conducting Human Resource Activities <br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.<br>• Manages employee progressive discipline procedures.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Uses all available on the job training tools for employees.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>