E-marketing Jobs in Oman
933 Jobs Found
Confidential
Oman - muscat
<p><h4>Description</h4>
<p>Dubizzle Group has the unique distinction of being an iconic, homegrown brand with a strong presence across the Middle East and Pakistan. Connecting millions of users across the region, we are committed to delivering the best online search experience. Dubizzle Group is the largest classifieds player in emerging markets which operates leading brands in the Greater MENA, South Asia & Southeast Asia regions.</p>
<p>As part of Dubizzle Group, Dubizzle Oman is alongside some of the strongest classified brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.</p>
<p>As a Sales Support Intern, you will play a key supporting role within the Sales team at Dubizzle Oman. You will work closely with the sales team to assist in day-to-day operations, client management, reporting, and business development activities. You will be responsible for providing an excellent opportunity to develop practical sales and commercial skills while contributing to real business outcomes.</p>
<h4>Requirements</h4>
<ul>
<li>Provide professional assistance to the sales department in the development of formal proposals, corporate presentations, and strategic sales collateral.</li>
<li>Facilitate the coordination and management of client engagement schedules, including high-level meetings, follow-up communications, and product demonstrations.</li>
<li>Ensure the integrity of the Customer Relationship Management (CRM) system through diligent and precise data administration.</li>
<li>Monitor and analyse the sales pipeline, lead generation activities, and various performance indicators for executive reporting.</li>
<li>Execute comprehensive market and competitive intelligence research to distinguish emerging business opportunities.</li>
<li>Collaborate with cross-functional departments, including Marketing, Operations, and Customer Success, to ensure the effective implementation of sales strategies.</li>
<li>Contribute to the synthesis of periodic sales performance reports for senior management evaluation.</li>
<li>Manage administrative requirements pertaining to sales operations, including the processing of contracts, invoices, and account documentation.</li>
<li>Attend client consultations and meetings in an observant capacity to record proceedings and refine practical commercial expertise.</li>
<li>Assist in the client onboarding process by coordinating essential documentation and maintaining rigorous follow-through protocols.</li>
</ul>
<h4>Qualifications</h4>
<p>Currently enrolled in or recently graduated from a bachelor’s degree in business administration, marketing, communications, or a related field.</p>
<h4>Knowledge</h4>
<ul>
<li>Basic understanding of sales or marketing principles.</li>
<li>Familiarity with CRM tools or Microsoft Office/Google Workspace is an advantage.</li>
<li>Interest in digital platforms, real estate, or automotive sectors is preferred.</li>
<li>Proficiency in English is required. Arabic language skills are a strong advantage.</li>
</ul>
<h4>Skills</h4>
<ul>
<li>Strong communication and interpersonal skills.</li>
<li>Good attention to detail and organisational ability.</li>
<li>Ability to handle multiple tasks and prioritise effectively.</li>
<li>Basic data entry and reporting skills.</li>
</ul>
<h4>Traits</h4>
<ul>
<li>Eager to learn and take initiative.</li>
<li>Team player with a proactive attitude.</li>
<li>Adaptable and comfortable in a dynamic environment.</li>
<li>Professional, reliable, and punctual.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Fast-paced, high-performing work culture</li>
<li>Friendly and dynamic team environment</li>
<li>Rewards and recognition programs</li>
<li>Learning and development opportunities</li>
<li>Opportunity to work with diverse clients and industries</li>
<li>Develop negotiation and communication skills</li>
<li>Exposure to regional and international markets</li>
</ul></p><p></p>
Confidential
Oman - muscat
<p><h4>Description</h4>
<p>Dubizzle Group has the unique distinction of being an iconic, homegrown brand with a strong presence across the Middle East and Pakistan. Connecting millions of users across the region, we are committed to delivering the best online search experience. Dubizzle Group is the largest classifieds player in emerging markets which operates leading brands in the Greater MENA, South Asia & Southeast Asia regions.</p>
<p>As part of Dubizzle Group, Dubizzle Oman is alongside some of the strongest classified brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.</p>
<p>As a Sales Support Intern, you will play a key supporting role within the Sales team at Dubizzle Oman. You will work closely with the sales team to assist in day-to-day operations, client management, reporting, and business development activities. You will be responsible for providing an excellent opportunity to develop practical sales and commercial skills while contributing to real business outcomes.</p>
<h4>Requirements</h4>
<ul>
<li>Provide professional assistance to the sales department in the development of formal proposals, corporate presentations, and strategic sales collateral.</li>
<li>Facilitate the coordination and management of client engagement schedules, including high-level meetings, follow-up communications, and product demonstrations.</li>
<li>Ensure the integrity of the Customer Relationship Management (CRM) system through diligent and precise data administration.</li>
<li>Monitor and analyse the sales pipeline, lead generation activities, and various performance indicators for executive reporting.</li>
<li>Execute comprehensive market and competitive intelligence research to distinguish emerging business opportunities.</li>
<li>Collaborate with cross-functional departments, including Marketing, Operations, and Customer Success, to ensure the effective implementation of sales strategies.</li>
<li>Contribute to the synthesis of periodic sales performance reports for senior management evaluation.</li>
<li>Manage administrative requirements pertaining to sales operations, including the processing of contracts, invoices, and account documentation.</li>
<li>Attend client consultations and meetings in an observant capacity to record proceedings and refine practical commercial expertise.</li>
<li>Assist in the client onboarding process by coordinating essential documentation and maintaining rigorous follow-through protocols.</li>
</ul>
<h4>Qualifications</h4>
<p>Currently enrolled in or recently graduated from a bachelor’s degree in business administration, marketing, communications, or a related field.</p>
<h4>Knowledge</h4>
<ul>
<li>Basic understanding of sales or marketing principles.</li>
<li>Familiarity with CRM tools or Microsoft Office/Google Workspace is an advantage.</li>
<li>Interest in digital platforms, real estate, or automotive sectors is preferred.</li>
<li>Proficiency in English is required. Arabic language skills are a strong advantage.</li>
</ul>
<h4>Skills</h4>
<ul>
<li>Strong communication and interpersonal skills.</li>
<li>Good attention to detail and organisational ability.</li>
<li>Ability to handle multiple tasks and prioritise effectively.</li>
<li>Basic data entry and reporting skills.</li>
</ul>
<h4>Traits</h4>
<ul>
<li>Eager to learn and take initiative.</li>
<li>Team player with a proactive attitude.</li>
<li>Adaptable and comfortable in a dynamic environment.</li>
<li>Professional, reliable, and punctual.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Fast-paced, high-performing work culture</li>
<li>Friendly and dynamic team environment</li>
<li>Rewards and recognition programs</li>
<li>Learning and development opportunities</li>
<li>Opportunity to work with diverse clients and industries</li>
<li>Develop negotiation and communication skills</li>
<li>Exposure to regional and international markets</li>
</ul></p><p></p>
Oman - muscat
<p>The Commercial Executive will be responsible for the sales process of Augustus Media brands. Build and maintain relationships with clients and prospects and maintain professional networks Managing and supporting all aspects of commercial management and stakeholders Developing and presenting commercial media proposals to clients is a strong plus Prospect new clients, including the ability to qualify and close new accounts Effectively prepare for and manage business meetings Strategically and creatively build sales pipeline and maintain a high level of activity Effectively collaborate with functional groups such as Sales, performance and Content teams to optimize campaigns and meet performance objectives Strategically and creatively build sales pipeline and maintain a high level of activity Proactively monitor campaign performance and delivery goals, escalate delivery issues as necessary Track, optimize, and compile campaign analytics and custom end of campaign reports for clients Aim to achieve monthly and annual targets</p><p><strong>Desired Candidate Profile</strong></p><p>0-3 years of experience Bachelor's degree in Business Management, Marketing, Finance, or related field; A Master's degree is advantageous Media or agency experience is a plus Excellent written and verbal communication skills in both English and Arabic Outgoing, enthusiastic and self-motivated Proven business development, brand partnership, sales, or marketing experience Proficient in all Microsoft Office applications Excellent analytical, problem-solving, and decision-making skills Effective communication and negotiation skills Strong business acumen Detail-oriented and persuasive</p>
Oman - muscat
<p><h4>About the role</h4>
<p>We’re hiring a customer service representative (CSR) to handle high-volume customer support across phone, email, and chat.<br>
You’ll be the frontline voice of the company, responsible for:</p>
<ul>
<li>Resolving customer issues quickly</li>
<li>Delivering a positive support experience</li>
<li>Maintaining strong communication under pressure</li>
</ul>
<p>If you’re someone who is empathetic, organized, and thrives in fast-paced environments, this role is for you.</p>
<h4>What you’ll own</h4>
<p><strong>Customer interaction & issue resolution</strong></p>
<ul>
<li>Handle 50–100 daily support tickets using platforms like:</li>
<ul>
<li>Zendesk</li>
<li>Freshdesk</li>
<li>Salesforce Service Cloud</li>
</ul>
<li>Respond via:</li>
<ul>
<li>Phone</li>
<li>Email</li>
<li>Live chat</li>
<li>Social channels</li>
</ul>
<li>Aim for first-contact resolution (FCR)</li>
<li>Escalate complex issues to Tier 2 or technical teams</li>
</ul>
<p><strong>Ticket & SLA management</strong></p>
<ul>
<li>Prioritize tickets based on urgency and SLA requirements</li>
<li>Track and manage open cases to ensure timely resolution</li>
<li>Document all interactions clearly in the system</li>
<li>Maintain organized and complete ticket records</li>
</ul>
<p><strong>Knowledge base & efficiency</strong></p>
<ul>
<li>Update internal knowledge bases and FAQs</li>
<li>Create and improve:</li>
<ul>
<li>Response templates</li>
<li>Macros</li>
</ul>
<li>Help reduce repetitive tickets through better documentation</li>
</ul>
<p><strong>Customer experience & feedback</strong></p>
<ul>
<li>Communicate with empathy and professionalism</li>
<li>Capture customer feedback (CSAT, NPS)</li>
<li>Identify recurring issues and flag trends</li>
<li>Escalate negative experiences for quick resolution</li>
</ul>
<p><strong>Collaboration</strong></p>
<ul>
<li>Work closely with:</li>
<ul>
<li>Product</li>
<li>Engineering</li>
<li>Operations teams</li>
</ul>
<li>Provide insights to improve customer experience and product quality</li>
</ul>
<p><strong>Compliance & quality</strong></p>
<ul>
<li>Ensure compliance with:</li>
<ul>
<li>GDPR</li>
<li>HIPAA (if applicable)</li>
</ul>
<li>Maintain confidentiality when handling customer data</li>
<li>Follow quality standards for all interactions</li>
</ul>
<h4>What success looks like</h4>
<ul>
<li>High first-contact resolution rates</li>
<li>Fast response and resolution within SLA</li>
<li>Strong customer satisfaction (CSAT ? 90%)</li>
<li>Clean, organized ticket management</li>
<li>Positive feedback from customers and leadership</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>Patient, empathetic, and customer-focused</li>
<li>Strong communicator (written and verbal)</li>
<li>Comfortable handling high ticket volumes</li>
<li>Organized and detail-oriented</li>
<li>Resilient under pressure</li>
<li>Adaptable across different industries and customer types</li>
</ul>
<h4>Requirements (must-have)</h4>
<p><strong>Experience</strong></p>
<ul>
<li>1–2+ years in:</li>
<ul>
<li>Customer service</li>
<li>Call center</li>
<li>Support roles</li>
</ul>
<li>Experience using at least one platform:</li>
<ul>
<li>Zendesk</li>
<li>Freshdesk</li>
<li>Salesforce Service Cloud</li>
</ul>
</ul>
<p><strong>Skills</strong></p>
<ul>
<li>Strong typing and multitasking ability</li>
<li>Excellent written and verbal English</li>
<li>Proficiency with:</li>
<ul>
<li>Microsoft Office</li>
<li>Google Workspace</li>
</ul>
<li>Ability to manage multiple tickets and priorities simultaneously</li>
</ul>
<p><strong>Nice to have</strong></p>
<ul>
<li>Multilingual support experience</li>
<li>Industry exposure:</li>
<ul>
<li>SaaS</li>
<li>E-commerce</li>
<li>Healthcare</li>
<li>Finance</li>
</ul>
<li>Experience in KPI-driven environments</li>
<li>Familiarity with:</li>
<ul>
<li>Chatbots</li>
<li>AI-powered support tools</li>
</ul>
</ul>
<h4>Tools you’ll use</h4>
<ul>
<li>Zendesk / Freshdesk / Salesforce Service Cloud</li>
<li>Email & chat systems</li>
<li>Knowledge base tools</li>
<li>Internal collaboration platforms</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review and prioritize incoming tickets</li>
<li>Respond to customer inquiries across channels</li>
<li>Resolve issues or escalate when needed</li>
<li>Update knowledge base with new solutions</li>
<li>Collaborate with internal teams on complex cases</li>
<li>Track feedback and improve support quality</li>
<li>Clear or update ticket queue before end of day</li>
</ul>
<p>In short:<br>
You ensure every customer interaction ends with clarity, professionalism, and resolution.</p>
<h4>Key metrics (KPIs)</h4>
<ul>
<li>First contact resolution (FCR)</li>
<li>Average handle time (AHT)</li>
<li>CSAT / NPS scores (target ? 90%)</li>
<li>SLA adherence</li>
<li>Ticket backlog management</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview with recruiter</li>
<li>Practical task (handle sample tickets)</li>
<li>Client interview</li>
<li>Offer & background verification</li>
</ul>
<h4>Apply now</h4>
<p>If you’re a customer-first professional who can handle volume without compromising quality, we’d love to hear from you.<br>
Apply now and become the voice that delivers exceptional customer experiences every day.</p></p><p></p>
Oman - muscat
<p><h4>About the role</h4>
<p>We’re hiring a customer service representative (CSR) to handle high-volume customer support across phone, email, and chat.<br>
You’ll be the frontline voice of the company, responsible for:</p>
<ul>
<li>Resolving customer issues quickly</li>
<li>Delivering a positive support experience</li>
<li>Maintaining strong communication under pressure</li>
</ul>
<p>If you’re someone who is empathetic, organized, and thrives in fast-paced environments, this role is for you.</p>
<h4>What you’ll own</h4>
<p><strong>Customer interaction & issue resolution</strong></p>
<ul>
<li>Handle 50–100 daily support tickets using platforms like:</li>
<ul>
<li>Zendesk</li>
<li>Freshdesk</li>
<li>Salesforce Service Cloud</li>
</ul>
<li>Respond via:</li>
<ul>
<li>Phone</li>
<li>Email</li>
<li>Live chat</li>
<li>Social channels</li>
</ul>
<li>Aim for first-contact resolution (FCR)</li>
<li>Escalate complex issues to Tier 2 or technical teams</li>
</ul>
<p><strong>Ticket & SLA management</strong></p>
<ul>
<li>Prioritize tickets based on urgency and SLA requirements</li>
<li>Track and manage open cases to ensure timely resolution</li>
<li>Document all interactions clearly in the system</li>
<li>Maintain organized and complete ticket records</li>
</ul>
<p><strong>Knowledge base & efficiency</strong></p>
<ul>
<li>Update internal knowledge bases and FAQs</li>
<li>Create and improve:</li>
<ul>
<li>Response templates</li>
<li>Macros</li>
</ul>
<li>Help reduce repetitive tickets through better documentation</li>
</ul>
<p><strong>Customer experience & feedback</strong></p>
<ul>
<li>Communicate with empathy and professionalism</li>
<li>Capture customer feedback (CSAT, NPS)</li>
<li>Identify recurring issues and flag trends</li>
<li>Escalate negative experiences for quick resolution</li>
</ul>
<p><strong>Collaboration</strong></p>
<ul>
<li>Work closely with:</li>
<ul>
<li>Product</li>
<li>Engineering</li>
<li>Operations teams</li>
</ul>
<li>Provide insights to improve customer experience and product quality</li>
</ul>
<p><strong>Compliance & quality</strong></p>
<ul>
<li>Ensure compliance with:</li>
<ul>
<li>GDPR</li>
<li>HIPAA (if applicable)</li>
</ul>
<li>Maintain confidentiality when handling customer data</li>
<li>Follow quality standards for all interactions</li>
</ul>
<h4>What success looks like</h4>
<ul>
<li>High first-contact resolution rates</li>
<li>Fast response and resolution within SLA</li>
<li>Strong customer satisfaction (CSAT ? 90%)</li>
<li>Clean, organized ticket management</li>
<li>Positive feedback from customers and leadership</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>Patient, empathetic, and customer-focused</li>
<li>Strong communicator (written and verbal)</li>
<li>Comfortable handling high ticket volumes</li>
<li>Organized and detail-oriented</li>
<li>Resilient under pressure</li>
<li>Adaptable across different industries and customer types</li>
</ul>
<h4>Requirements (must-have)</h4>
<p><strong>Experience</strong></p>
<ul>
<li>1–2+ years in:</li>
<ul>
<li>Customer service</li>
<li>Call center</li>
<li>Support roles</li>
</ul>
<li>Experience using at least one platform:</li>
<ul>
<li>Zendesk</li>
<li>Freshdesk</li>
<li>Salesforce Service Cloud</li>
</ul>
</ul>
<p><strong>Skills</strong></p>
<ul>
<li>Strong typing and multitasking ability</li>
<li>Excellent written and verbal English</li>
<li>Proficiency with:</li>
<ul>
<li>Microsoft Office</li>
<li>Google Workspace</li>
</ul>
<li>Ability to manage multiple tickets and priorities simultaneously</li>
</ul>
<p><strong>Nice to have</strong></p>
<ul>
<li>Multilingual support experience</li>
<li>Industry exposure:</li>
<ul>
<li>SaaS</li>
<li>E-commerce</li>
<li>Healthcare</li>
<li>Finance</li>
</ul>
<li>Experience in KPI-driven environments</li>
<li>Familiarity with:</li>
<ul>
<li>Chatbots</li>
<li>AI-powered support tools</li>
</ul>
</ul>
<h4>Tools you’ll use</h4>
<ul>
<li>Zendesk / Freshdesk / Salesforce Service Cloud</li>
<li>Email & chat systems</li>
<li>Knowledge base tools</li>
<li>Internal collaboration platforms</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review and prioritize incoming tickets</li>
<li>Respond to customer inquiries across channels</li>
<li>Resolve issues or escalate when needed</li>
<li>Update knowledge base with new solutions</li>
<li>Collaborate with internal teams on complex cases</li>
<li>Track feedback and improve support quality</li>
<li>Clear or update ticket queue before end of day</li>
</ul>
<p>In short:<br>
You ensure every customer interaction ends with clarity, professionalism, and resolution.</p>
<h4>Key metrics (KPIs)</h4>
<ul>
<li>First contact resolution (FCR)</li>
<li>Average handle time (AHT)</li>
<li>CSAT / NPS scores (target ? 90%)</li>
<li>SLA adherence</li>
<li>Ticket backlog management</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview with recruiter</li>
<li>Practical task (handle sample tickets)</li>
<li>Client interview</li>
<li>Offer & background verification</li>
</ul>
<h4>Apply now</h4>
<p>If you’re a customer-first professional who can handle volume without compromising quality, we’d love to hear from you.<br>
Apply now and become the voice that delivers exceptional customer experiences every day.</p></p><p></p>
Oman - muscat
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Localisation : Neuilly-sur-Seine</p><br><p>Contrat : Stage à pourvoir à compter de janvier 2027 (durée : 6 mois)</p><br><p><b>VOTRE IMPACT CHEZ CHANEL</b></p><br><p>Pour le site chanel.com, au sein de l’équipe digitale « Gestion de Projet <span>Publishing »,</span> l’assistant chef de projet digital aura pour mission : </p><br><ul><li><p>Récupération des informations projets auprès des équipes <span>Mode, Horlogerie-Joaillerie, Parfums-Beauté/Direction Artistique/Marketing/Design</span></p><br></li><li><p>Consolidation des éléments de briefs de la Direction Artistique et Business CHANEL</p><br></li><li><p>Adaptation des briefs selon les standards</p><br></li><li><p>Consolidation du planning de mise en ligne et des phases de tests</p><br></li><li><p>Suivi de la localisation (traductions) des projets</p><br></li><li><p>Suivi de la recette (tests) et de la livraison des correctifs des projets</p><br></li><li><p>Qualification des retours remontés</p><br></li><li><p>Mise en ligne des projets concernés sur le site chanel.com</p><br></li><li><p>Maintien de la documentation du suivi des projets</p><br></li></ul><p><b>CE QUE VOUS APPORTEREZ </b></p><br><ul><li><p>Stage de fin d’étude/deuxième partie de césure</p><br></li><li><p>Précédente expérience en gestion de contenus et avec des outils de ticketing (JIRA, ADO, Trello…) serait un plus</p><br></li><li><p>Sensibilité artistique</p><br></li><li><p>Rigueur, pédagogie et aisance relationnelle</p><br></li><li><p>Bonne maîtrise de l’anglais</p><br></li><li><p>Maîtrise d’Excel</p><br></li></ul><p><i>Chez CHANEL, nous nous attachons à créer une culture inclusive qui favorise l'épanouissement et le développement personnel tout en contribuant à la performance collective. Nous avons la conviction que la singularité de chaque personne contribue à renforcer la diversité, la complémentarité et l'efficacité de nos équipes. Nous encourageons vivement votre candidature, car nous accordons une grande importance à l'expérience et au potentiel que vous pourriez apporter à la Maison CHANEL.</i></p><br> </div>
Oman - muscat
<p>Job Description Role Summary As the Manager Acquisition, you will lead the strategic growth of our vendor network, driving the onboarding of new partners to expand our platform's footprint. You will play a crucial role in scaling our operations and ensuring a diverse and high-quality selection for our customers. What s On Your Plate? Lead and motivate the Acquisition team to meet and exceed targets. Develop and implement team strategies, goals, and objectives. Conduct regular performance reviews and provide feedback and coaching. Drive the acquisition of new restaurant partners through strategic planning and execution. Identify and target potential partners that align with company objectives. Conduct comprehensive market analysis to identify trends and opportunities. Develop innovative acquisition strategies to expand the company's market share. Build and maintain relationships with key stakeholders in the restaurant industry. Represent the company at industry events, conferences, and meetings. Continuously assess and improve acquisition processes and methodologies. Implement best practices to enhance efficiency and effectiveness. Work closely with marketing, operations, and account management teams to ensure cohesive business operations. Coordinate with other departments to align acquisition strategies with overall business goals. Regularly report on team performance, market insights, and acquisition progress. Expected to efficiently handle additional tasks as assigned by the manager. Utilize data-driven insights to inform decision-making and strategy adjustments. Responsible for onboarding restaurants, groceries, and specialty stores to ensure a comprehensive and diverse vendor portfolio. Responsible for expanding the current geography and onboarding vendors from different zones and cities. Secondary Tasks : Assist in developing training materials and programs for new team members. Conduct workshops or sessions to enhance team skills in sales, negotiation, and market analysis. Participate in market research activities to gather insights about emerging trends, customer preferences, and new market opportunities. Collaborate with the research team to refine data collection and analysis methods. Work with the marketing team to create compelling sales and promotional materials. Ensure that the content is aligned with current market trends and the company s value proposition.</p><p><strong>Desired Candidate Profile</strong></p><p>Preferred candidates will be: . 5 6 years of experience in sales or acquisition, with experience in a team-lead or supervisory role. Proven track record of achieving and exceeding sales targets in a field-sales environment, ideally in F&B, delivery, FMCG, or tech. Strong people management skills able to inspire, train, and develop high-performing sales teams. Excellent communication, negotiation, and stakeholder-management skills. Analytical mindset with comfort using CRM tools (e.g., Salesforce), dashboards, and reporting systems.</p>
Tawteen
Oman - muscat
<p>The Senior Support Engineer Digital Channels is responsible for end-to-end production support, maintenance and enhancement of the Bank's mobile banking application suite.</p><p>Applications Covered:</p><ul><li>Mobile Banking Application (Engagement layer built in Flutter)</li><li>Digital Universal Banking Platform (Digital Spine layer by Backbase)</li><li>Backbase Digital Assist, Digital Engage & Remote Config</li></ul><p>Key Mobile Banking Features Supported:</p><ul><li>Customer onboarding, login & authentication, dashboard, accounts, statements, Debit & Credit card services, Local & International payments, Bill payment, notifications, PFM, service requests.</li></ul><p>Overall Responsibilities:</p><ol><li>Proactive monitoring and maintenance of digital channels.</li><li>Ensure production issues resolved within SLA.</li><li>Provide 24/7 support availability.</li><li>Recommend strategies and technologies for digital channels.</li><li>Ensure business needs are addressed with appropriate solutions.</li><li>Maintain effective work distribution.</li><li>Coordinate across IT sections.</li><li>Provide regular updates to management.</li><li>Drive corrective and preventive actions.</li><li>Support team efficiency and knowledge sharing.</li><li>Ensure compliance with risk and audit standards.</li></ol><p>Principal Accountabilities:</p><p>System Maintenance:</p><ol><li>Ensure availability and uptime of digital channels.</li><li>Manage scheduled/unscheduled maintenance.</li><li>Conduct RCA and coordinate with vendors.</li><li>Ensure 24/7 readiness.</li></ol><p>System Enhancements:</p><ol><li>Ensure enhancements follow bank standards.</li><li>Define milestones and coordinate with IT teams.</li><li>Review architecture/design documents.</li><li>Support CR deployments.</li><li>Evaluate new technologies.</li></ol><p>Projects:</p><ol><li>Support digital transformation and change initiatives for digital channels.</li></ol><p>Technical Skills Must Have:</p><ul><li>Java, Spring Boot, J2EE, Oracle PL/SQL, Flutter/Dart.</li><li>Backbase digital banking experience.</li><li>Strong Oracle SQL/PL-SQL programming and optimization skills.</li><li>Troubleshooting across mobile apps, microservices, OpenShift.</li><li>Expertise in containerization technologies (OpenShift, Kubernetes) and On-Prem environments.</li><li>Strong integration experience (Rest API, MQ) with bank's surround systems like ESB, Core Banking, Debit/Credit Card Systems and many more.</li><li>Knowledge of DevOps practices and CI/CD pipelines using GitLab CI/Argo CD.</li><li>Strong SDLC understanding.</li><li>Systems architecture knowledge.</li><li>Documentation and reporting skills.</li></ul><p>Technical Skills Good to Have:</p><ul><li>Backbase backend customizations.</li><li>API gateway & middleware knowledge.</li><li>Observability tools (ELK, Dynatrace, Riverbed).</li><li>Security concepts OAuth2, JWT, OWASP.</li><li>Cloud-native architecture exposure.</li><li>Payment systems understanding.</li></ul><p>Soft Skills:</p><ul><li>Strong communication and presentation.</li><li>Ability to lead and coordinate teams.</li><li>Analytical and decision-making capability.</li><li>Professional interpersonal skills.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Good academic background with extensive domain knowledge of support systems of a bank, mainly Digital Channels Applications related.</p><p>Minimum 7+ years of experience in the field of information technology with reputed organizations having knowledge and experience in the EChannels Applications Management.</p><p>The candidate should also have thorough knowledge of the following:</p><ul><li>Must have prior Backbase digital banking experience.</li><li>Must have supported any mobile banking implementation.</li><li>High level programming knowledge in various languages.</li><li>In-depth experience in system development, design, and implementation.</li><li>High-level knowledge of SDLC.</li><li>High level knowledge in Systems architecture design and implementation.</li><li>Planning, implementation and administration of digital channel systems through the use of controls, procedures, measurements and strategies.</li><li>High-level knowledge of current technology in the industry.</li><li>In depth knowledge in Documentation & Report/MIS Preparation</li><li>Good management capabilities with abilities to lead a team.</li><li>Good communication, presentation skills with good command of written English.</li><li>Good Interpersonal relations with pleasing personality.</li></ul>
Oman - muscat
<p>We are looking for an Account Manager to join our team in Oman and be part of our growth. You will be responsible for developing the business through partner restaurants in-person and maintaining long-term relationships through regular calls and emails. You will also manage existing accounts and handle menu photos, promotions, advertisement sales, renegotiation and transmission methods optimization as well as other special account management ad hoc projects as per standards set. Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share. Maintain continuous business relationships with clients/ restaurants via in-person visits, regular phone calls and emails. Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between clients/ restaurants and companies. Make sure that the menus of the clients are up to date at all times. Optimize the restaurant content (MOA, delivery time). Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer. Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter. Generate food coupons, promotions and vouchers from existing restaurants. Convince clients/restaurants to the brand promotion of Talabat pictures. Transmission method optimization: Convincing client/restaurant to implement track order feature and changing the transmission method to WLA. Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button). Encourage restaurants to subscribe to the online payment gateway. Coordinate with the restaurant, if the restaurant is live or active on the Talabat, checking and resolving the reason, such as shutdown or stopped delivery. Communicate with Management by providing regular CRM updates via SalesForce.com, Contact reports, activity reports 30 days plan, and attending/contributing to Sales and Marketing team conference calls and updates. Maintain accurate records of all sales and prospecting activities including: -Closed sales -Follow-up activities -Sales expense report -Increased sales report after placing promotions, vouchers and coupons -Restaurant analysis sheet -Account management report</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Fluency in both languages Arabic and English is a must</li><li>Bachelor’s Degree in Business Administration or any other related field</li><li>Minimum of 5+ years experience in B2B Sales / Account Management</li><li>Proficient Data Analysis, Excel & Reporting Skills</li><li>Negotiation & Stakeholder Management Skills</li><li>Ability to meet deadlines and be flexible in working</li><li>Confident communication skills (Written and Verbal)</li></ul>
Oman - muscat
<p>Job title Digital Delivery Manager Grade Stream PT&C Function IDS & CI Location Oman Budget control *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to Head of IDS Direct reports 8 Job purpose Lead and manage the end-to-end delivery of digital solutions across OQEP, ensuring projects, platforms, and enhancements are executed efficiently, securely, and in alignment with business priorities. The Digital Delivery Manager oversees the planning, build, integration, and rollout of digital products and enterprise systems, working closely with Demand Management (Portfolio), IT Operations, and business units to ensure solutions are delivered on time, within scope, and to the required quality. The role acts as the delivery engine of OQEP s digital transformation agenda converting strategic initiatives into live solutions, modernizing legacy processes, enabling automation, and ensuring seamless integration with corporate platforms and operational technology systems. Main Tasks and Responsibilities A. Delivery Planning & Execution Lead end-to-end delivery of digital initiatives, platforms, and enhancements across the organization. Manage project teams, vendors, solution architects, and functional leads to ensure cohesive delivery. Establish clear delivery timelines, milestones, and scope agreements with stakeholders. Ensure all deliveries align with IDS strategy, architecture standards, governance frameworks, and cybersecurity requirements. Maintain visibility on delivery dependencies, constraints, risk areas, and resource needs. B. Digital Project & Program Management Manage cross-functional delivery programs using Agile, Scrum, and hybrid methodologies. Maintain a unified delivery pipeline aligned with the enterprise portfolio. Oversee the planning, execution, progress tracking, performance reporting, and proactive escalation of risks and constraints across multiple digital projects. Ensure comprehensive documentation, testing, training, and transition-to-operations activities. C. Technology Integration & Solution Quality Oversee integration of digital systems with IT, OT, SAP, cloud, APIs, and data pipelines. Ensure adherence to architectural principles, data standards, DevOps practices, and security-by-design. Conduct quality assurance across all deliverables, including functional testing, UAT, and post-go-live stabilization. Work closely with IT Operations to ensure reliable handover, operational readiness, and performance monitoring. D. Vendor, Contract & Stakeholder Management Manage relationships with implementation partners, SaaS providers, and system integrators. Ensure vendor performance meets contractual SLAs, delivery KPIs, and OQEP standards. Coordinate with Finance & Procurement on scope changes, resource planning, and cost control. Engage business owners, SMEs, and leadership to ensure alignment and drive adoption. E. Continuous Improvement & Digital Maturity Identify opportunities to streamline delivery cycles, automate deployment processes, and improve time-to-value. Promote Agile and DevOps practices within Digital Solutions and across business teams. Drive post-implementation reviews, lessons learned, and delivery optimization. Support innovation requests and pilot emerging technologies in collaboration with IDS and business units. Key interactions Internal: IDS (IT Ops, Demand Management, Architecture, Data), PT&C, HSSE, Corporate Teams, Leadership Teams. External: OQ Corporate Services, Solution Implementation Partners, vendors, OEMs, consultants, SaaS providers, system integrators, consultants. Notable Working Conditions. Office environment, extensive computer screen use, sporadic visits to operation site.</p><p><strong>Desired Candidate Profile</strong></p><p>Education Requirements Bachelor s degree in information security, Computer Science, Information Systems, IT Engineering, or a related field. Language Excellent knowledge of written, read, and spoken English (required) Background and experience Competencies and skills Minimum 8+ years in digital project delivery, IT solution implementation, or program management. Proven experience delivering enterprise systems, cloud solutions, automation platforms, or digital transformation initiatives. Experience working in energy, oil & gas, industrial, or large-scale corporate environments is an advantage. Experience collaborating with vendors, and cross-functional stakeholders. Technical Competencies Strong understanding of digital platforms, integration, cloud architectures, and enterprise applications. Proficiency in Agile/Scrum delivery frameworks. Experience with DevOps toolchains, CI/CD pipelines, and release management. Solid grasp of code practice principles, data governance, release management and systems engineering. Soft Competencies Strong stakeholder engagement, communication, and influence skills. Ability to manage multiple complex initiatives under time pressure. Problem-solving mindset with a focus on delivery discipline and accountability. Team leadership and vendor management capability. High adaptability and resilience in a fast-paced transformation environment.</p>
Oman Refinery
Oman - muscat
<p>Job purpose Lead and manage the end-to-end delivery of digital solutions across OQEP, ensuring projects, platforms, and enhancements are executed efficiently, securely, and in alignment with business priorities. The Digital Delivery Manager oversees the planning, build, integration, and rollout of digital products and enterprise systems, working closely with Demand Management (Portfolio), IT Operations, and business units to ensure solutions are delivered on time, within scope, and to the required quality. The role acts as the delivery engine of OQEP s digital transformation agenda converting strategic initiatives into live solutions, modernizing legacy processes, enabling automation, and ensuring seamless integration with corporate platforms and operational technology systems. Main Tasks and Responsibilities A. Delivery Planning & Execution Lead end-to-end delivery of digital initiatives, platforms, and enhancements across the organization. Manage project teams, vendors, solution architects, and functional leads to ensure cohesive delivery. Establish clear delivery timelines, milestones, and scope agreements with stakeholders. Ensure all deliveries align with IDS strategy, architecture standards, governance frameworks, and cybersecurity requirements. Maintain visibility on delivery dependencies, constraints, risk areas, and resource needs. B. Digital Project & Program Management Manage cross-functional delivery programs using Agile, Scrum, and hybrid methodologies. Maintain a unified delivery pipeline aligned with the enterprise portfolio. Oversee the planning, execution, progress tracking, performance reporting, and proactive escalation of risks and constraints across multiple digital projects. Ensure comprehensive documentation, testing, training, and transition-to-operations activities. C. Technology Integration & Solution Quality Oversee integration of digital systems with IT, OT, SAP, cloud, APIs, and data pipelines. Ensure adherence to architectural principles, data standards, DevOps practices, and security-by-design. Conduct quality assurance across all deliverables, including functional testing, UAT, and post-go-live stabilization. Work closely with IT Operations to ensure reliable handover, operational readiness, and performance monitoring. D. Vendor, Contract & Stakeholder Management Manage relationships with implementation partners, SaaS providers, and system integrators. Ensure vendor performance meets contractual SLAs, delivery KPIs, and OQEP standards. Coordinate with Finance & Procurement on scope changes, resource planning, and cost control. Engage business owners, SMEs, and leadership to ensure alignment and drive adoption. E. Continuous Improvement & Digital Maturity Identify opportunities to streamline delivery cycles, automate deployment processes, and improve time-to-value. Promote Agile and DevOps practices within Digital Solutions and across business teams. Drive post-implementation reviews, lessons learned, and delivery optimization. Support innovation requests and pilot emerging technologies in collaboration with IDS and business units. Key interactions Internal: IDS (IT Ops, Demand Management, Architecture, Data), PT&C, HSSE, Corporate Teams, Leadership Teams. External: OQ Corporate Services, Solution Implementation Partners, vendors, OEMs, consultants, SaaS providers, system integrators, consultants. Notable Working Conditions. Office environment, extensive computer screen use, sporadic visits to operation site.</p><p><strong>Desired Candidate Profile</strong></p><p>Education Requirements Bachelor s degree in information security, Computer Science, Information Systems, IT Engineering, or a related field. Language Excellent knowledge of written, read, and spoken English (required) Background and experience Competencies and skills Minimum 8+ years in digital project delivery, IT solution implementation, or program management. Proven experience delivering enterprise systems, cloud solutions, automation platforms, or digital transformation initiatives. Experience working in energy, oil & gas, industrial, or large-scale corporate environments is an advantage. Experience collaborating with vendors, and cross-functional stakeholders. Technical Competencies Strong understanding of digital platforms, integration, cloud architectures, and enterprise applications. Proficiency in Agile/Scrum delivery frameworks. Experience with DevOps toolchains, CI/CD pipelines, and release management. Solid grasp of code practice principles, data governance, release management and systems engineering. Soft Competencies Strong stakeholder engagement, communication, and influence skills. Ability to manage multiple complex initiatives under time pressure. Problem-solving mindset with a focus on delivery discipline and accountability. Team leadership and vendor management capability. High adaptability and resilience in a fast-paced transformation environment.</p>
Oman - muscat
<p>Coordinating the full life-cycle of 3PL management including the onboarding process, performance management, and offboarding process while ensuring full compliance to the established process and procedures. Fostering clear communication with 3PL via various engagement strategies i.e. business reviews, 3PL on-site visit, etc. to ensure 3PL s compliance towards master agreement and established KPI s/SLA s. Collaborate with 3PLs to track rider onboarding and ensure it is aligned with rider supply forecast and course-correct if offtrack. Running and analyzing 3PL s monthly performance report to provide insights on 3PL s performance. Monitoring and executing the necessary actions to elevate the 3PL s performance. Collaborate with local and regional supply teams to maintain rider supply forecast models ensure smooth logistics operations. Collaborate with the Finance team to ensure accurate and timely payment of 3PL invoices on a monthly basis. Monitoring partner s feedback system and coordinating with internal stakeholders to resolve any escalations/issues related to 3PLs based on agreed escalation SLAs. Support other stakeholders when required or as requested by Line Manager.</p><p><strong>Desired Candidate Profile</strong></p><b>Qualifications</b><p>Bachelor's degree in Business Administration, Supply Chain Management, Operations Management, Logistics, or a related field.</p><p>2+ years of experience in fleet management, logistics operations, 3PL/partner management, or supply chain roles.</p><p>Prior exposure to working with external partners, vendors, or contractors in a structured accountability framework is an added advantage.</p><p>Experience in a high-growth, fast-paced environment such as food delivery, ride-hailing, e-commerce, or last-mile logistics</p><p>Strong analytical and problem-solving skills.</p><p>Excellent communication, negotiation, and stakeholder influencing skills with fluency in English & Arabic language skills.</p><p>Proficiency in data reporting tools (Excel, Google Sheets, dashboards) for performance tracking</p>
Oman - muscat
<p>Coordinating the full life-cycle of 3PL management including the onboarding process, performance management, and offboarding process while ensuring full compliance to the established process and procedures. Fostering clear communication with 3PL via various engagement strategies i.e. business reviews, 3PL on-site visit, etc. to ensure 3PL s compliance towards master agreement and established KPI s/SLA s. Collaborate with 3PLs to track rider onboarding and ensure it is aligned with rider supply forecast and course-correct if offtrack. Running and analyzing 3PL s monthly performance report to provide insights on 3PL s performance. Monitoring and executing the necessary actions to elevate the 3PL s performance. Collaborate with local and regional supply teams to maintain rider supply forecast models ensure smooth logistics operations. Collaborate with the Finance team to ensure accurate and timely payment of 3PL invoices on a monthly basis. Monitoring partner s feedback system and coordinating with internal stakeholders to resolve any escalations/issues related to 3PLs based on agreed escalation SLAs. Support other stakeholders when required or as requested by Line Manager.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Supply Chain Management, Operations Management, Logistics, or a related field.</li><li>2+ years of experience in fleet management, logistics operations, 3PL/partner management, or supply chain roles.</li><li>Prior exposure to working with external partners, vendors, or contractors in a structured accountability framework is an added advantage.</li><li>Experience in a high-growth, fast-paced environment such as food delivery, ride-hailing, e-commerce, or last-mile logistics</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication, negotiation, and stakeholder influencing skills with fluency in English & Arabic language skills.</li><li>Proficiency in data reporting tools (Excel, Google Sheets, dashboards) for performance tracking</li></ul>
Oman - muscat
<p>Job title Team Leader, Digitalization Stream Downstream Function IDS Digital Application & Cyber Security Location Oman (Muscat) Budget control *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to Head, Digital Application & Cybersecurity Direct reports Job purpose</p><p>Lead and govern OQ8 digitalization initiatives by identifying, prioritizing and delivering fit-for-purpose digital solutions that simplify and standardize business processes, improve data visibility and decision making, and enhance user experience. The role is accountable for translating business requirements into scalable digital products/automation (e.g., low-code, workflow, integrations, RPA and analytics), ensuring effective stakeholder engagement, vendor management, solution quality, cyber/IT compliance, and benefits realization across Muscat and Duqm operations.</p><p>The position will act in accordance with OQ8 s Mission, Vision, Values & Strategies, as well as, policies, guidelines and standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives. Main tasks and responsibilities:</p><ul><li>Own and be accountable for end-to-end digitalization and digital application activities, ensuring delivery performance meets agreed scope, schedule, cost, quality, service KPIs/SLAs/OLAs and business value outcomes across Muscat and Duqm operations</li><li>Define, maintain and govern the digitalization roadmap, demand intake, prioritization pipeline, digital/data strategy and multi-year business, application, integration and data roadmaps, ensuring alignment with corporate strategy, architecture standards, data governance, value drivers and measurable benefits realization.</li><li>Lead the digital vision, digital agenda and organizational change program by working with stakeholders across all functions and business lines to identify opportunities, quick wins, value hunting initiatives, disruptive technologies, capability-building needs, communications, adoption measurement and ownership for successful delivery.</li><li>Develop, manage and report on the digital project/product portfolio, including initiative scoping, charters, business cases, KPIs/benefits, timelines, resourcing, dependencies, portfolio performance, executive/steering reporting and ROI/value realization across business units.</li><li>Translate business requirements into fit-for-purpose digital initiatives and products, ensuring process, data, solution, integration, support, change and user experience requirements are addressed consistently and aligned with ERP and related corporate platforms.</li><li>Plan, coordinate and lead digital delivery using agile and/or waterfall methods, covering discovery, process mapping/redesign, service design/UX input where applicable, prototyping, configuration/development, testing, UAT, sign-offs, cutover, hypercare and transition to support/operations.</li><li>Define and implement standards, procedures, guidelines and process maps for digitalization delivery and run, including requirements, design, coding/configuration, testing, release, change control, documentation, support model and information management practices.</li><li>Evaluate, select and implement appropriate technologies for multi-location initiatives, including workflow/BPM, low-code platforms such as Power Platform, RPA, forms/portals, integrations/APIs, data/BI dashboards, mobility and omni-channel web/mobile solutions, and PoV pilots for emerging technologies where applicable.</li><li>Establish and manage the digital ecosystem through local and global partnerships, including vendor/partner selection, scope of work definition, deliverable review and acceptance, performance monitoring, contract compliance, invoicing support, service reviews, improvement plans, knowledge transfer and documentation updates.</li><li>Ensure solution quality, operational readiness and compliance by embedding architecture alignment, secure-by-design practices, cyber security, data privacy, information management, Microsoft 365/Azure enterprise controls, testing discipline, UAT participation, risk assessments, remediation actions and required go-live/closure approvals.</li><li>Oversee access governance and data governance for solutions within scope by validating access requests, ensuring role-based access aligns with job responsibilities, preventing excessive or unauthorized privileges, defining data ownership, improving data quality, aligning master/reference data and standardizing reporting definitions/KPIs.</li><li>Ensure stable operation and lifecycle management of delivered digital solutions by coordinating incident/problem follow-up through Service Desk/ITIL processes, major incident escalation, root-cause elimination, enhancement backlog management, application inventory/rationalization, version/patch planning, obsolescence, retirement and technical debt management.</li><li>Coordinate change enablement, release management and operational resilience by aligning CAB/approvals, release windows, communications, back-out plans, BCP/DR requirements where applicable, backup/restore expectations and support readiness to reduce production risk and service disruption.</li><li>Drive adoption and continual improvement through communications, training, awareness sessions, SOPs/user guides, super-user enablement, usage analytics, user feedback, document lifecycle controls, metadata/classification, access controls and audit trail practices.</li><li>Maintain a repository of digital knowledge, including technology trends, standards, patterns, reusable components and lessons learned, and recommend feasible improvements and innovations relevant to OQ8</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum Qualification for this position is a Bachelor s Degree in computer science / information systems / computer engineering or relevant Field</p><p>10 years of relevant experience in digitalization / digital transformation / IT delivery or relevant field.</p><ul><li>Process mapping and redesign (Lean/continuous improvement), requirements management and stakeholder facilitation.</li><li>Digital solution delivery (agile/waterfall), product ownership, backlog management and release planning. Automation and workflow tools (RPA, low-code platforms, BPM/workflow, forms/portals) Data and analytics (data quality, reporting/visualization, KPI design, dashboards) Systems integration (APIs, interfaces), identity/access considerations, and operational support/hypercare Vendor/outsourced delivery management and business case / benefits tracking</li><li>Experience in oil & gas / refinery / industrial operations environment (preferred).</li><li>Leadership exposure and ability to lead teams toward shared objectives and goals</li></ul><p>Soft:</p><ul><li>A strong entrepreneurial flair and commercial acume</li><li>A highly analytical and strategic thinker & Proficiency in M/S Office.</li><li>Ability to manage and direct the activities of others in a multi-project environment.</li><li>Ability to build, maintain and extend relationships across the organization.</li><li>Actively embraces new methods and practices that increase efficiency and effectiveness.</li></ul><p>Technical:</p><ul><li>Digital delivery fundamentals: requirements/user stories, process mapping (AS-IS/TO-BE), UAT planning and documentation</li><li>Automation/low-code literacy (e.g., workflow/BPM, RPA concepts) and ability to evaluate tool fit-for-purpose</li><li>Data & reporting: KPI definition, dashboarding/visualization, and basic data quality and governance practices</li><li>Integration & controls awareness: APIs/interfaces concepts, role-based access, information management, cyber security and change management basics</li><li>Product/project delivery tooling: proficiency with collaboration and planning tools (e.g., MS Office, Teams/SharePoint) and structured status reporting</li></ul>
Confidential
Oman - muscat
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Artwork Technician prepares, edits, and verifies artwork files for production, ensuring all designs comply with technical specifications, brand guidelines, and customer requirements. The role involves close collaboration with designers, production teams, and clients to deliver accurate, high-quality artwork.</p><p>KEY ACCOUNTABILITIES:</p><ul><li>Prepare, edit, and finalize artwork files for print or digital production.</li><li>Check artwork for accuracy, resolution, dimensions, color profiles, and formatting.</li><li>Ensure artwork complies with customer specifications and company quality standards.</li><li>Make technical adjustments to designs without altering the intended visual appearance.</li><li>Operate industry-standard design software such as Adobe Illustrator, Photoshop, and InDesign.</li><li>Create print-ready files and perform preflight checks before production.</li><li>Coordinate with designers, production staff, and clients to resolve artwork issues.</li><li>Maintain organized records of artwork files and revisions.</li><li>Support continuous improvement of artwork processes and documentation.</li><li>Meet production deadlines while maintaining high accuracy.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma or Bachelor's degree in Graphic Design, Printing Technology, Fine Arts, or a related field.</li><li>2 - 5 years of experience in artwork preparation, graphic design, or packaging artwork.</li><li>Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign).</li><li>Strong knowledge of prepress and print production processes.</li><li>Understanding of color management (CMYK, RGB, Pantone, ICC profiles).</li><li>Ability to prepare print-ready artwork and perform preflight checks</li><li>Knowledge of file formats such as PDF, AI, EPS, PSD, TIFF, and SVG.</li><li>Ability to interpret technical drawings, dielines, and production specifications.</li><li>Attention to Detail: Consistently identifies and corrects errors to ensure high-quality, accurate artwork.</li><li>Accountability: Takes ownership of assigned tasks and delivers work on time and to the required standard.</li><li>Communication Skills: Communicates clearly and effectively with cross-functional teams, clients, and suppliers.</li><li>Teamwork and Collaboration: Works cooperatively with marketing, production, quality, regulatory, and procurement teams.</li><li>Planning and Organization: Prioritizes tasks, manages multiple projects, and meets deadlines.</li></ul><p></p></section>
Tawteen
Oman - muscat
<p>About the Role Radisson Blu Hotel Muscat is seeking a motivated, customer-focused, and results-driven Assistant Sales Manager to join our dynamic Sales & Marketing team. The successful candidate will support the Sales Manager in driving revenue growth, building strong client relationships, identifying new business opportunities, and promoting the hotel s accommodation, meeting facilities, and food & beverage services. This is an excellent opportunity for an ambitious Omani professional looking to build a successful career with one of the world s leading hospitality brands. Key Responsibilities Support the development and implementation of the hotel s sales strategy to achieve revenue targets. Identify, develop, and maintain relationships with corporate, government, travel trade, and leisure clients. Conduct sales calls, client meetings, presentations, and hotel site inspections. Prepare sales proposals, contracts, and quotations in line with company standards. Assist in negotiating rates and agreements with clients while maximizing hotel profitability. Maintain accurate customer records and sales activities in the CRM system. Collaborate closely with Reservations, Revenue Management, Front Office, Events, and Food & Beverage teams to ensure seamless service delivery. Monitor market trends, competitor activities, and customer feedback to identify new business opportunities. Represent the hotel at networking events, exhibitions, and industry functions when required. Prepare regular sales reports, forecasts, and performance updates for management. Deliver exceptional customer service and ensure long-term client satisfaction.</p><p><strong>Desired Candidate Profile</strong></p><b>Qualifications & Experience</b>
<ul>
<li>Omani National.</li>
<li>Bachelor s degree or diploma in Business Administration, Marketing, Hospitality Management, or a related field.</li>
<li>Minimum of 2-4 years of experience in hotel sales, hospitality, or a related commercial role.</li>
<li>Previous experience in an international hotel brand is an advantage.</li>
<li>Good understanding of the hospitality market in Oman.</li>
<li>Valid Omani driving licence is preferred.</li>
</ul>
<b>Skills & Competencies</b>
<ul>
<li>Strong communication, presentation, and negotiation skills.</li>
<li>Excellent interpersonal and relationship-building abilities.</li>
<li>Sales-driven with a proactive and customer-focused mindset.</li>
<li>Ability to work independently and collaboratively in a fast-paced environment.</li>
<li>Good organizational and time management skills.</li>
<li>Proficiency in Microsoft Office applications.</li>
<li>Knowledge of hotel systems and CRM platforms is an advantage.</li>
<li>Fluent in English; Arabic language skills are highly desirable.</li>
</ul>
Siemens AG
Oman - muscat
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We know that a business thrives only when its people are thriving. That's why we always put our people first. Our global and diverse team is eager to support you and challenge you to grow in many ways. Who knows where our joint journey will take you? Siemens strongly believes in the value of a Digital Portfolio. That s why Smart Infrastructure combines Digital Power Distribution and Digital Building Infrastructure technologies. Our Digital Portfolio enables our customers to experience buildings that are intuitive, comfortable, safe, secure, and energy-efficient. Our Smart Infrastructure team works to create resilient and sustainable infrastructure. We connect the physical world with the digital world. With the help of data and analytics, we empower our customers to make their energy systems and processes in buildings and industries more efficient and sustainable. Together with our customers, we transform the everyday for a better tomorrow. Join our Smart Infrastructure Electrification and Automation as Channel Partner Sales Manager and help us reimagine the world by finding solutions that make tomorrow a more innovative place. You ll make a difference by</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Electrical or Electronics Engineering Degree</li><li>5-8 years of relevant work experience in Sales or Business Development</li><li>Sales experience within Oman/GCC Region</li><li>Experience working in Oil & Gas and Utility Sector</li><li>Spots opportunities for local product and service portfolio solutions</li><li>Experience with Electrification and Automation products</li></ul><p></p></section>
Tawteen
Oman - muscat
<p>The Direct Sales Insurance Representative is responsible for promoting and selling insurance products directly to individuals and businesses. The primary objective of this role is to achieve sales targets by identifying customer needs, explaining suitable insurance options, and successfully closing sales. This position requires a strong sales mindset, excellent communication skills, and solid knowledge of insurance products.</p><p>Prospecting and Lead Generation</p><p>Identify and approach potential customers through various channels, including cold calling, networking, and referrals. Utilize marketing strategies to generate leads and create opportunities for sales presentations.</p><p>Client Assessment</p><p>Conduct comprehensive assessments of clients insurance needs and financial situations. Analyze customer information to recommend appropriate insurance products aligned with their requirements.</p><p>Product Knowledge</p><p>Stay up to date with insurance products, industry trends, and regulatory requirements. Educate clients on policy features, benefits, terms, and exclusions.</p><p>Sales Presentations</p><p>Deliver persuasive sales presentations that clearly communicate the value of insurance products. Address client questions, concerns, and objections with accurate and transparent information.</p><p>Quoting and Closing</p><p>Prepare insurance quotations based on client needs and in accordance with company policies. Close sales by effectively presenting policy benefits, coverage, and terms.</p><p>Documentation and Compliance</p><p>Ensure all applications, paperwork, and documentation are completed accurately and on time. Comply with regulatory, legal, and company standards throughout the sales process.</p><p>Relationship Building</p><p>Build and maintain strong client relationships to encourage long-term partnerships. Provide excellent customer service, including post-sale support and assistance with claims.</p><p>Sales Reporting</p><p>Maintain accurate records of sales activities, leads, and client interactions. Prepare regular sales performance reports and actively participate in team meetings</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor Degree (minimum requirement)</p><p>Previous experience in direct sales is preferred, ideally within the insurance industry.</p><p>Skills required:</p><ul><li>Strong communication and interpersonal skills</li><li>Excellent negotiation and persuasion abilities</li><li>Knowledge of insurance products and industry regulations</li><li>Goal-oriented mindset with a proven ability to meet or exceed sales targets</li><li>Ability to work independently and collaboratively within a team</li><li>Proficiency in using sales portals and related systems</li></ul>
Oman Refinery
Oman - muscat
<div>
<p><br></p>
<p> </p>
<p> <strong>Job purpose </strong> </p>
<p> <strong> </strong> </p>
<p>Lead and govern OQ8 digitalization initiatives by identifying, prioritizing and delivering fit-for-purpose digital solutions that simplify and standardize business processes, improve data visibility and decision making, and enhance user experience. The role is accountable for translating business requirements into scalable digital products/automation (e.g., low-code, workflow, integrations, RPA and analytics), ensuring effective stakeholder engagement, vendor management, solution quality, cyber/IT compliance, and benefits realization across Muscat and Duqm operations.</p>
<p>The position will act in accordance with OQ8 s Mission, Vision, Values & Strategies, as well as, policies, guidelines and standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</p>
<p> <strong>Main tasks and responsibilities:</strong> </p>
<ul>
<li>Own and be accountable for end-to-end digitalization and digital application activities, ensuring delivery performance meets agreed scope, schedule, cost, quality, service KPIs/SLAs/OLAs and business value outcomes across Muscat and Duqm operations</li>
<li>Define, maintain and govern the digitalization roadmap, demand intake, prioritization pipeline, digital/data strategy and multi-year business, application, integration and data roadmaps, ensuring alignment with corporate strategy, architecture standards, data governance, value drivers and measurable benefits realization.</li>
<li>Lead the digital vision, digital agenda and organizational change program by working with stakeholders across all functions and business lines to identify opportunities, quick wins, value hunting initiatives, disruptive technologies, capability-building needs, communications, adoption measurement and ownership for successful delivery.</li>
<li>Develop, manage and report on the digital project/product portfolio, including initiative scoping, charters, business cases, KPIs/benefits, timelines, resourcing, dependencies, portfolio performance, executive/steering reporting and ROI/value realization across business units.</li>
<li>Translate business requirements into fit-for-purpose digital initiatives and products, ensuring process, data, solution, integration, support, change and user experience requirements are addressed consistently and aligned with ERP and related corporate platforms.</li>
<li>Plan, coordinate and lead digital delivery using agile and/or waterfall methods, covering discovery, process mapping/redesign, service design/UX input where applicable, prototyping, configuration/development, testing, UAT, sign-offs, cutover, hypercare and transition to support/operations.</li>
<li>Define and implement standards, procedures, guidelines and process maps for digitalization delivery and run, including requirements, design, coding/configuration, testing, release, change control, documentation, support model and information management practices.</li>
<li>Evaluate, select and implement appropriate technologies for multi-location initiatives, including workflow/BPM, low-code platforms such as Power Platform, RPA, forms/portals, integrations/APIs, data/BI dashboards, mobility and omni-channel web/mobile solutions, and PoV pilots for emerging technologies where applicable.</li>
<li>Establish and manage the digital ecosystem through local and global partnerships, including vendor/partner selection, scope of work definition, deliverable review and acceptance, performance monitoring, contract compliance, invoicing support, service reviews, improvement plans, knowledge transfer and documentation updates.</li>
<li>Ensure solution quality, operational readiness and compliance by embedding architecture alignment, secure-by-design practices, cyber security, data privacy, information management, Microsoft 365/Azure enterprise controls, testing discipline, UAT participation, risk assessments, remediation actions and required go-live/closure approvals.</li>
<li>Oversee access governance and data governance for solutions within scope by validating access requests, ensuring role-based access aligns with job responsibilities, preventing excessive or unauthorized privileges, defining data ownership, improving data quality, aligning master/reference data and standardizing reporting definitions/KPIs.</li>
<li>Ensure stable operation and lifecycle management of delivered digital solutions by coordinating incident/problem follow-up through Service Desk/ITIL processes, major incident escalation, root-cause elimination, enhancement backlog management, application inventory/rationalization, version/patch planning, obsolescence, retirement and technical debt management. </li>
<li>Coordinate change enablement, release management and operational resilience by aligning CAB/approvals, release windows, communications, back-out plans, BCP/DR requirements where applicable, backup/restore expectations and support readiness to reduce production risk and service disruption.</li>
<li>Drive adoption and continual improvement through communications, training, awareness sessions, SOPs/user guides, super-user enablement, usage analytics, user feedback, document lifecycle controls, metadata/classification, access controls and audit trail practices.</li>
<li>Maintain a repository of digital knowledge, including technology trends, standards, patterns, reusable components and lessons learned, and recommend feasible improvements and innovations relevant to OQ8</li>
</ul>
<p> <strong>Education requirements</strong> </p>
<ul>
<li>Minimum Qualification for this position is a Bachelor s Degree in computer science / information systems / computer engineering or relevant Field</li>
</ul>
<p> <strong>Background and experience</strong> </p>
<p> <strong>Competencies and skills</strong> </p>
<ul>
<li>10 years of relevant experience in digitalization / digital transformation / IT delivery or relevant field.</li>
<li>Process mapping and redesign (Lean/continuous improvement), requirements management and stakeholder facilitation.</li>
<li>Digital solution delivery (agile/waterfall), product ownership, backlog management and release planning.<br>Automation and workflow tools (RPA, low-code platforms, BPM/workflow, forms/portals)<br>Data and analytics (data quality, reporting/visualization, KPI design, dashboards)<br>Systems integration (APIs, interfaces), identity/access considerations, and operational support/hypercare<br>Vendor/outsourced delivery management and business case / benefits tracking<br>Experience in oil & gas / refinery / industrial operations environment (preferred).</li>
<li>Leadership exposure and ability to lead teams toward shared objectives and goals</li></ul><ul>
</ul>
</div>
<p> </p>
L&T Hydrocarbon Engineering
Oman - muscat
<p>Key Responsibilities</p><ul><li>1. Talent Management Drive performance management processes including goal setting, mid-year reviews, annual appraisals, and development planning.</li><li>2. Employee Engagement Design and implement employee engagement calendar. Organize the session according to Employee Engagement calendar.</li><li>3. Talent Acquisition Manage recruitment activities for staff. Source candidates through recruitment agencies, job portals, referrals, and social media platforms. Interviews & Onboarding</li><li>4. Learning & Development (Training) Identify training needs through performance reviews, business requirements, and competency assessments. Prepare annual training plans. Coordinate internal and external training programs.</li><li>5. HR MIS & Analytics Maintain and generate HR dashboards and management reports. Analyze workforce data, including headcount, attrition, recruitment status, training metrics, and employee demographics.</li><li>6. Visa & Immigration Management</li><li>7. HR Operations & Compliance</li></ul>