Document Controller
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<p><h4>About the role</h4>
<p>We’re hiring a customer service representative (CSR) to handle high-volume customer support across phone, email, and chat.<br>
You’ll be the frontline voice of the company, responsible for:</p>
<ul>
<li>Resolving customer issues quickly</li>
<li>Delivering a positive support experience</li>
<li>Maintaining strong communication under pressure</li>
</ul>
<p>If you’re someone who is empathetic, organized, and thrives in fast-paced environments, this role is for you.</p>
<h4>What you’ll own</h4>
<p><strong>Customer interaction & issue resolution</strong></p>
<ul>
<li>Handle 50–100 daily support tickets using platforms like:</li>
<ul>
<li>Zendesk</li>
<li>Freshdesk</li>
<li>Salesforce Service Cloud</li>
</ul>
<li>Respond via:</li>
<ul>
<li>Phone</li>
<li>Email</li>
<li>Live chat</li>
<li>Social channels</li>
</ul>
<li>Aim for first-contact resolution (FCR)</li>
<li>Escalate complex issues to Tier 2 or technical teams</li>
</ul>
<p><strong>Ticket & SLA management</strong></p>
<ul>
<li>Prioritize tickets based on urgency and SLA requirements</li>
<li>Track and manage open cases to ensure timely resolution</li>
<li>Document all interactions clearly in the system</li>
<li>Maintain organized and complete ticket records</li>
</ul>
<p><strong>Knowledge base & efficiency</strong></p>
<ul>
<li>Update internal knowledge bases and FAQs</li>
<li>Create and improve:</li>
<ul>
<li>Response templates</li>
<li>Macros</li>
</ul>
<li>Help reduce repetitive tickets through better documentation</li>
</ul>
<p><strong>Customer experience & feedback</strong></p>
<ul>
<li>Communicate with empathy and professionalism</li>
<li>Capture customer feedback (CSAT, NPS)</li>
<li>Identify recurring issues and flag trends</li>
<li>Escalate negative experiences for quick resolution</li>
</ul>
<p><strong>Collaboration</strong></p>
<ul>
<li>Work closely with:</li>
<ul>
<li>Product</li>
<li>Engineering</li>
<li>Operations teams</li>
</ul>
<li>Provide insights to improve customer experience and product quality</li>
</ul>
<p><strong>Compliance & quality</strong></p>
<ul>
<li>Ensure compliance with:</li>
<ul>
<li>GDPR</li>
<li>HIPAA (if applicable)</li>
</ul>
<li>Maintain confidentiality when handling customer data</li>
<li>Follow quality standards for all interactions</li>
</ul>
<h4>What success looks like</h4>
<ul>
<li>High first-contact resolution rates</li>
<li>Fast response and resolution within SLA</li>
<li>Strong customer satisfaction (CSAT ? 90%)</li>
<li>Clean, organized ticket management</li>
<li>Positive feedback from customers and leadership</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>Patient, empathetic, and customer-focused</li>
<li>Strong communicator (written and verbal)</li>
<li>Comfortable handling high ticket volumes</li>
<li>Organized and detail-oriented</li>
<li>Resilient under pressure</li>
<li>Adaptable across different industries and customer types</li>
</ul>
<h4>Requirements (must-have)</h4>
<p><strong>Experience</strong></p>
<ul>
<li>1–2+ years in:</li>
<ul>
<li>Customer service</li>
<li>Call center</li>
<li>Support roles</li>
</ul>
<li>Experience using at least one platform:</li>
<ul>
<li>Zendesk</li>
<li>Freshdesk</li>
<li>Salesforce Service Cloud</li>
</ul>
</ul>
<p><strong>Skills</strong></p>
<ul>
<li>Strong typing and multitasking ability</li>
<li>Excellent written and verbal English</li>
<li>Proficiency with:</li>
<ul>
<li>Microsoft Office</li>
<li>Google Workspace</li>
</ul>
<li>Ability to manage multiple tickets and priorities simultaneously</li>
</ul>
<p><strong>Nice to have</strong></p>
<ul>
<li>Multilingual support experience</li>
<li>Industry exposure:</li>
<ul>
<li>SaaS</li>
<li>E-commerce</li>
<li>Healthcare</li>
<li>Finance</li>
</ul>
<li>Experience in KPI-driven environments</li>
<li>Familiarity with:</li>
<ul>
<li>Chatbots</li>
<li>AI-powered support tools</li>
</ul>
</ul>
<h4>Tools you’ll use</h4>
<ul>
<li>Zendesk / Freshdesk / Salesforce Service Cloud</li>
<li>Email & chat systems</li>
<li>Knowledge base tools</li>
<li>Internal collaboration platforms</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review and prioritize incoming tickets</li>
<li>Respond to customer inquiries across channels</li>
<li>Resolve issues or escalate when needed</li>
<li>Update knowledge base with new solutions</li>
<li>Collaborate with internal teams on complex cases</li>
<li>Track feedback and improve support quality</li>
<li>Clear or update ticket queue before end of day</li>
</ul>
<p>In short:<br>
You ensure every customer interaction ends with clarity, professionalism, and resolution.</p>
<h4>Key metrics (KPIs)</h4>
<ul>
<li>First contact resolution (FCR)</li>
<li>Average handle time (AHT)</li>
<li>CSAT / NPS scores (target ? 90%)</li>
<li>SLA adherence</li>
<li>Ticket backlog management</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview with recruiter</li>
<li>Practical task (handle sample tickets)</li>
<li>Client interview</li>
<li>Offer & background verification</li>
</ul>
<h4>Apply now</h4>
<p>If you’re a customer-first professional who can handle volume without compromising quality, we’d love to hear from you.<br>
Apply now and become the voice that delivers exceptional customer experiences every day.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job title Lead Data Management Grade 7 Stream Operated Assets Function Subsurface & Operation 60&48- Subsurface Data Management Location Oman - Muscat Budget control *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to Manager Data Management Direct reports n/a Job purpose Provide strong technical support on Data Management at Upstream Operated Assets - Planning & Performance, under Manager Data Management scope s, acting expert owner of Data Management standards, by:(1) Interface and lead the interactions with specialized vendors to receive, QC, store and publish the relevant Well, Log and Reservoir data, (2) Interface with Government to maintain the relevant databases; in order to support Planning & Performance team to attain business goals, (3) Develop AI and machine learning tools to optimize cost and production and other critical streams, (4) Use data science to analyze the data and work closely with the subsurface and engineering technical teams on this analysis The position will act in accordance with the Group s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives. Main tasks and responsibilities Execute end-to-end process for the maintenance of all existing Subsurface Databases Execute end-to-end process for well and reservoir data in share drives Work with Vendors to receive, QC, store and publish the relevant Well, Log and Reservoir data Ensure and participate in the development and implementation of the upstream technical data operating model/data frameworks (i.e. governance, quality, etc.)/guidelines, roadmaps / data standards / best practices while maintaining the highest standards of data quality, accessibility, extraction and connectivity to the upstream Petro technical applications. Define and govern the data stewardship for the company upstream technical data to ensure compliance with data governance, enhance data quality and ensure clear accountability for stewardship of the company data assets. Participate in the development of the upstream technical data strategy, governance initiatives/activities (policies, procedures, structures, roles and responsibilities) to serve the upstream data users across OQEP and to maximize the upstream technical data full potential. Promote across the organization awareness of general data management principles through knowledge sharing channels like awareness sessions, training, etc. Develop and execute data science projects using machine learning and other data science analysis techniques Work with vendors on new technologies related to data analysis and AI Key interactions Internal: Upstream External: Specialized Contractors, Technical committees, Ministries Notable Working Conditions. Office environment, Moderate to intensive computer screen use.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in computer science/information technology/ or engineering preferably in subsurface discipline, postgraduate degree is preferable.</li><li>Excellent knowledge of written, read, and spoken English (required)</li><li>Arabic - Native (desirable)</li><li>8+ years of experience in information technology and relevant business disciplines</li><li>Experience in Document management applications like Documentum D2</li><li>Experience in WebGIS application</li><li>Experience in handling large data sets</li><li>Experience in handling live data sources</li><li>Experience in handling different data types</li><li>Experience with machine learning, neural networks and AI</li><li>Detail-oriented.</li><li>Interpersonal skills.</li><li>Reliable.</li><li>Problem-solving skills.</li><li>Organizational skills.</li><li>Strong written and verbal communication skills</li><li>Presentation skills.</li><li>Encourage engagement.</li><li>Be organized.</li><li>Interest in helping businesses and organizations succeed through innovation and fresh thinking.</li><li>Ability to easily digest and simplify complex concepts into easy-to-understand summaries.</li><li>A flexible attitude to work assignments.</li><li>Computer Literacy including MS Office</li><li>Experience in Python and/or other coding languages</li><li>Experience in managing large datasets</li><li>SAP experience is a Plus</li><li>APEX/SQL experience is a Plus</li><li>C++ and Java experience is a major plus</li><li>Experience Mobile APP development is major plus</li></ul><p></p></section>
<p><br></p>
<p> <strong>Experience:</strong> </p>
<ul>
<li>BSc Engineering in Telecoms, Computing, Engineering, Science or related fields.</li>
<li>Minimum of 15 years in FEED/Engineering Experience and 10 years relevant experience in Oil & Gas.</li>
<li>Proven project management and leadership skills, and good knowledge of business analysis.</li>
<li>Excellent in planning, communication and presentation skills, and is expert in project quality management</li>
<li>Excellent interpersonal, written & oral communication skills with the ability to persuade, lead teams & build trust at all levels in the organisation.</li>
<li>Proven track record in customer relationship management.</li>
<li>Comprehensive knowledge of relevant project life-cycles.</li>
<li>A sound knowledge in Exploration & Production Engineering business activities is required or in depth knowledge within a respective portfolio discipline.</li>
<li>Demonstrates ability to proactively seek responsibility and shows systematic approach to problem solving</li>
<li>Possesses an in-depth understanding of IM&T practices, principles, and information and communications technology.</li>
</ul> <p>The Principal Process Engineer will be responsible to Plan, implement and manage FEED Office projects and assist IM&T (Applications, Telecoms, Computing and Information Management) projects for within scope, cost and time</p>
<p> <strong>Designing the future. Transforming the world</strong> </p>
<p>Reflecting the market focus for the office in both brownfield and green field opportunities, multi-skilled personnel are sought, for those with experience in Onshore Oil and Gas.<br> <br> <strong>What we can offer</strong> </p>
<ul>
<li> <strong>Meaningful and interesting projects</strong> delivered to leaders of industry across oil and gas and emerging energy sectors </li>
<li> <strong>Commitment to Diversity and Inclusion</strong>; we are an organisation actively committed to diversity and inclusion across our busiess with employee networks committed to giving all employees a voice</li>
<li> <strong>Competitive salary</strong> with regular salary reviews to ensure we are rewarding at the right level in line with the market</li>
<li> <strong>Medical Insurance: </strong>Ensures inpatient and outpatient care is available should you require treatment. Cover limits apply, please refer to the terms of benefit and network list for further details.</li>
<li> <strong>Workmen s Compensation</strong>: Provides payment of 3 x Annual Wage (up to a maximum of 5000 OMR) upon death or permanent disability.</li>
<li> <strong>Employee Assistance Programme: </strong>Allows you to feel comfortable knowing that you or your immediate family members can confidentially discuss any work or personal issues that are an inevitable part of life. The programme helps support your mental, physical, social & financial well-being.</li>
</ul>
<p> <strong>Typical responsibilities</strong> </p>
<ul>
<li> Study, review and identify the scope from the input document of previous phase of ORP. </li>
<li> Develop Terms of Reference (TOR) for each project under area of responsibility and in consultation with relevant IM&T Portfolio Analysts. </li>
<li> Develop CTR estimate and provide inputs to project execution plan/schedule for projects as necessary. </li>
<li> Create and manage Project MTO of Telecom in SAP. </li>
<li> Plan and Execute procurement activities as per the agreed implementation strategy and in line with C&P guidelines. </li>
<li> Review the key project deliverables and liase with IM&T team ensuring the FEED Office standards compliance. </li>
<li> Supervise and ensure alignment of Quality System requirement for all projects executed in FEED Office. </li>
<li> Actively involve in CI and Lean Management with regards to FEED Office proecdures and Project management. </li>
<li> Participate in quality audits and own the responsibility of resolving any findings / NCR / Improvements raised for Telecoms. </li>
<li> Execute allocated projects in line with project plan, actively participating in all phases of the project. Identify, assess and manage risks to the success of the project. </li>
<li> Maintain, Review and Monitor the project Cost Performance Index and Schedule Performance Index for the projects under execution. </li>
<li> Adopt and implement Project Management best practices in line with directives from FEED Office, IM&T project office and corporate guidelines. </li>
<li> Conduct and attend relevant workshops and framing sessions related to project execution in accordance with project schedule. </li>
<li> Provide input to project Value Assurance Reviews during major stage gates of the key projects. </li>
<li> Manage contractors as per the corporate guidelines stipulated under IMT-502 List. </li>
<li> Manage internal resources for the implementation of FEED Office projects and activities associated with FEED Office standards and procedures. </li>
<li> Manage and execute FEED Office projects. Ensure completion within the agreed time scale while maintaining Company standards. </li>
<li> Ensure project handover and demonstrate the handover as per FEED Office standards. </li>
<li> Complete technical closeouts as per the FEED office standards. </li>
</ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> </p>
<p> </p>
<p> </p>
<div>
<strong>POSITION DESCRIPTION:</strong>
<strong>Position Title:</strong>
Sr. Instrument Technician<br><strong>Reports to:</strong>
Instrument Supervisor<br><strong>Department:</strong>
Maintenance and Operation Department<br><strong>Location:</strong>
Duqm/Ras Markaz<br></div>
<p> <strong> </strong> </p>
<div>
<strong>JOB PURPOSE:</strong>
<p>Take job order for maintenance services and overhauls of all Instrumentation & Control equipment and related systems like Compressors, pumps, generators, tanks system and any rotating or static equipment located in the Terminal. In addition, to ensure maintenance activities are carried out as planned within preset time, high quality and as per HSE standards in order to maintain high reliability & availability of Instrument equipment.</p>
<p>The position will act in accordance with OTTCO s Mission, Vision, Values & Strategies, as well as, policies,</p>
<p>guidelines and international standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</p>
</div>
<p> <strong> </strong> </p>
<div>
<strong>REPORTING STRUCTURE:</strong>
<p> <strong>Number of Staff Supervised</strong> </p>
<p> <strong>Direct Reports:</strong> </p>
<p> <strong>0</strong> </p>
<p> <strong>Total:</strong> </p>
<p> <strong>0</strong> </p>
</div>
<p> <strong> </strong> </p>
<div>
<strong>KEY RESPONSIBILITIES:</strong>
<p> </p>
<p> <strong>Responsibilities</strong> </p>
<ul>
<li>Perform all Instrumentation activities role in Tank Terminal Industry & Duqm Petrochemical Terminal.</li>
<li>Prepare and signatory for Permit to Work activities within area of responsibility as licensed and advised by Supervisor and perform operations and maintenance activities in accordance with established company Quality Systems and manufacturers' practices and procedures.</li>
<li>Ensure the availability of instrumentation, analyzers, control systems, and communication systems in the area, including the best work practices in maintenance.</li>
<li>Install, maintain, repair, overhaul, calibrate, and test various industrial instruments such as control valves, transmitters, DCS, Fire and Gas Systems, ESD systems, and pressure controls.</li>
<li>Preform and control all work related to instrument maintenance and calibration and analyze periodic maintenance reports to improve section efficiency.</li>
<li>Maintain all instrumentation drawings in as-built condition and ensure any modifications are reflected accurately.</li>
<li>Update, maintain detailed records of maintenance, calibration, and repair activities. Document any modifications made to systems and update technical manuals and drawings as necessary.</li>
<li>Report any failures of safety-critical elements as per OTTCO standards and oversee the instrumentation side in all assigned locations.</li>
<li>Maintain a high level of safety awareness and standards in all daily duties and tasks and guide the subordinate staff on safe working practices.</li>
<li>Report daily activity status and work progress to the Instrument Supervisor and assist in planning, coordinating, and controlling instrumentation work activities.</li>
<li>Continuously review Instrumentation and Control equipment to identify improvements in operability, reliability, safety, and integrity, and provide written feedback to the Instrument Supervisor.</li>
<li>Maintain close communication with the Instrument Supervisor prior to work execution and support them by providing leadership, mentoring, and training to Instrument Technicians.</li>
<li>Coordinate and supervise the work of Instrument Technicians and any sub-contractors personnel working on the terminal facilities associated with the Instrument & Control facilities.</li>
<li>Promptly respond to callouts for any system or equipment failures, ensuring timely resolution of issues to minimize downtime and maintain operational efficiency.</li>
<li>Implement the Preventive Maintenance (PM) plan, manage work backlogs and maintain the maintenance KPI.</li>
<li>Ensure that instrumentation maintenance history and reports are updated in SAP (CMMS), maintenance digitalization and critical issues and repetitive failures by implementing Root Cause Analysis (RCA) recommendations.</li>
<li>Provide technical support during plant shutdowns</li>
<li>Participate in instrumentation-related projects, including upgrades, retrofits, and new installations.</li>
<li>Train and mentor junior technicians, providing guidance and support to help them develop their skills and knowledge.</li>
<li><br></li>
</ul>
</div>
<p> <strong> </strong> </p>
<p> </p>
<div>
<strong>QUALIFICATIONS, EXPERIENCE, & SKILLS: </strong>
<p> </p>
<ul>
<li>Minimum Qualifications for this position is Diploma in Instrumentation and Control Engineering or equivalent.</li>
<li>Excellent knowledge of written, read, and spoken English (required) | Arabic - Native (desirable)</li>
<li>5+ years of experience in Instrumentation and Control Maintenance activities preferably at Oil and Gas Industry</li>
<li>Background in Instrumentation maintenance best practices.</li>
<li>requirements, Oil/Gas process & systems procedures and practices</li>
<li>A good knowledge of relevant operations, HSE requirements, Oil/Gas process & systems procedures and practices.</li>
<li>Ability to perform as a team player.</li>
<li>Self-motivated and dependable, demonstrating strong initiative.</li>
<li>Ability to perform as a team player.</li>
<li>Ability to deal with change and demonstrate flexibility as required</li>
</ul>
</div>
<p> </p>
<p> <strong> </strong> </p></div></section>
<p>JOB PURPOSE</p>
<p>The Contracts, Procurement & Warehouse Manager </p>
<p>provides strategic leadership across Mazoon Mining s end-to-end supply chain, ensuring resilient, cost-effective, and compliant operations. This role drives procurement excellence, contract governance, logistics optimization, and inventory reliability to safeguard uninterrupted plant operations. Beyond operational execution, the position champions ICV development, supplier performance improvement, and digital transformation initiatives, while embedding HSE and quality standards into every process. The manager also leads structured claims and dispute resolution, ensuring Mazoon s commercial interests are protected and advanced.</p>
<p>MAIN TASKS, DUTIES AND RESPONSIBILITIES</p>
<p>CONTRACTS DEVELOPMENT & MANAGEMENT</p>
<p> Develop/implement and manage contract administration processes and procedures. </p>
<p> Lead the preparation, review, negotiation, evaluation, and award of contracts for goods and services. </p>
<p> Ensure all contracts comply with company policies, legal requirements, and governance standards. </p>
<p> Monitor contractor performance and ensure contractual obligations are fulfilled. </p>
<p> Manage contract renewals, amendments, claims, variations, close-outs, measurements, invoices and dispute resolution processes. </p>
<p> Maintain contract databases and documentation for audit and compliance purposes. </p>
<p> Coordinate with legal, technical, and operational departments during contract development and execution.</p>
<p>PROCUREMENT & STRATEGIC SOURCING</p>
<p> Develop and execute procurement strategies aligned with business objectives. </p>
<p> Lead sourcing, tendering, bid evaluation, and supplier selection processes. </p>
<p> Ensure cost-effective procurement while maintaining quality, reliability, and timely delivery. </p>
<p> Negotiate pricing, commercial terms, and framework agreements with suppliers. </p>
<p> Establish and maintain approved vendor databases and supplier qualification systems. </p>
<p> Analyze procurement spending and identify cost-saving opportunities. </p>
<p> Monitor market trends, supplier capabilities, and supply chain risks. </p>
<p> Ensure compliance with procurement policies and ethical sourcing practices.</p>
<p> Develop and maintain analytical tools to support contracting and procurement strategies</p>
<p>WAREHOUSE & INVENTORY MANAGEMENT</p>
<p> Lead warehouse operations and inventory control activities 24X7. </p>
<p> Ensure proper receipt, inspection, storage, preservation, issuance, disposal and tracking of materials. </p>
<p> Develop inventory optimization strategies for critical spares and operational materials. </p>
<p> Monitor stock levels, inventory turnover, and obsolete inventory management. </p>
<p> Conduct periodic stock audits and cycle counts. </p>
<p> Ensure warehousing practices comply with HSE and asset management requirements. </p>
<p> Implement inventory accuracy and warehouse performance improvement initiatives. </p>
<p> Manage warehouse systems and materials management processes within ERP/CMMS platforms.</p>
<p> Coordinate with Operations and Contracts teams to ensure timely availability of materials and to minimize maintenance delays</p>
<p>LOGISTICS MANAGEMENT</p>
<p> Manage inbound and outbound logistics operations, including local and international shipments.</p>
<p> Coordinate transportation of equipment, spare parts, reagents, consumables, and project materials.</p>
<p> Ensure compliance with customs regulations, import/export requirements, and shipping documentation.</p>
<p> Optimize freight costs, transportation routes, and logistics efficiency.</p>
<p> Develop relationships with freight forwarders, customs agents, and logistics service providers.</p>
<p> Monitor shipment status and resolve logistics issues impacting operations.</p>
<p>LOCAL CONTENT & ICV</p>
<p> Lead the development, promotion, and continuous improvement of local content, LDI, and the local Omani market within Mazoon's contracts and procurement activities.</p>
<p> Assure and sustain the Local Market Development Strategy while maintaining the Company's long-term commercial position.</p>
<p> Maintain and implement ICV requirements in contracts, aligned with OIA ICV guidelines and procedures.</p>
<p>RISK, COMPLIANCE & GOVERNANCE</p>
<p> Maintain full understanding of corporate and departmental governance, Contracts & Procurement manuals, policies and procedures, Local Content Policies, Tender Committee processes, and Requisition-to-Pay processes.</p>
<p> Identify specific risk mitigation measures, such as requirements for insurances, bonds, and guarantees, and document these in all contracts in accordance with local rules, regulations, and best practice.</p>
<p> Work with end-users and relevant stakeholders across Mazoon to identify contractual risks and develop mitigation measures to be incorporated into relevant contracts.</p>
<p> Work with corporate finance to ensure adherence to broader finance and risk requirements, such as funding requirements and billing/approval policies.</p>
<p> Ensure signed contracts are communicated to all relevant parties to support implementation, visibility, awareness, and interpretation.</p>
<p> Ensure that contractors follow or exceed all Omani law and MMC/MDO standards in relation to HSE.</p>
<p>PEOPLE & KNOWLEDGE MANAGEMENT</p>
<p> Develop and share best practices, work processes, systems, and tools based on experience gained across a portfolio of projects.</p>
<p> Complete an effective knowledge transfer plan for growing and developing team members and streamlining personnel changes.</p>
<p> Ensure compliance with Company safety policies and procedures and contribute to the development of a strong safety culture.</p>
<p> Maintain up-to-date awareness of all relevant safety requirements and policies.</p>
<p> </p>
<p><br></p>
<p> </p>
<p> </p>
<p> </p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Database Administration & Management:</p>
<p>Install, configure, and maintain Microsoft SQL Server environments (multiple versions).</p>
<p>Manage and administer PostgreSQL databases in production and development environments.</p>
<p>Provide basic administration support for Oracle databases (secondary responsibility).</p>
<p>Monitor database performance, identify bottlenecks, and implement tuning improvements.</p>
<p>Manage database backup, recovery, and disaster recovery (DR) strategies.</p>
<p>Manage and support database environments hosted on cloud platforms, ensuring performance, availability, security, and cost optimization.</p>
<p>Perform regular health checks and ensure high availability.</p>
<p>Maintain database security, including user roles, permissions, and access control.</p>
<p>Ensure compliance with internal IT policies, security standards, and audit requirements.</p>
<p> </p>
<p>SQL Development & Optimization:</p>
<p> Design, develop, and optimize stored procedures, functions, views, and complex SQL queries.</p>
<p> Perform query tuning and execution plan analysis to improve performance.</p>
<p> Support application teams with efficient database design and query logic.</p>
<p> Maintain and optimize database indexing strategies.</p>
<p> Implement database auditing and logging mechanisms.</p>
<p> </p>
<p>Data Integration & ETL:</p>
<p> Design and support ETL processes for data migration, transformation, and integration.</p>
<p> Work with ETL tools (e.g., SSIS or equivalent) to manage data pipelines.</p>
<p> Ensure data accuracy, consistency, and integrity across systems.</p>
<p> Support integration between ERP systems, data warehouse, and other applications.</p>
<p> Assist in building data feeds for reporting tools such as Power BI.</p>
<p> </p>
<p>Monitoring & Operations:</p>
<p>Monitor database servers, jobs, and scheduled tasks.</p>
<p>Troubleshoot and resolve database-related incidents within SLA.</p>
<p>Review logs, disk usage, and system performance metrics.</p>
<p>Coordinate with infrastructure teams for storage, backups, and server performance.</p>
<p>Ensure database environments (Dev/UAT/Prod) are aligned and consistent.</p>
<p>Support & Collaboration:</p>
<p>Provide database support for ERP systems and other enterprise applications.</p>
<p>Assist developers in database-related issues and performance tuning.</p>
<p>Coordinate with vendors for database-related support and upgrades.</p>
<p>Participate in system upgrades, migrations, and implementation projects.</p>
<p>Provide after-hours support when required.</p>
<p> </p>
<p> Documentation & Governance:</p>
<p>Maintain up-to-date database documentation (architecture, configurations, procedures).</p>
<p>Document backup, recovery, and DR procedures.</p>
<p>Ensure proper change management and version control for database objects.</p>
<p>Support audits and compliance reviews related to databases.</p>
<p> </p>
<p> </p>
<p>Security & Data Governance Collaboration:</p>
<p>Work closely with the Cybersecurity / SOC team to identify, assess, and remediate database-related vulnerabilities.</p>
<p>Support vulnerability assessments, penetration testing activities, and ensure timely closure of database security findings.</p>
<p>Implement database security best practices including patching, encryption, auditing, and access control.</p>
<p>Participate in security incident response activities related to database systems.</p>
<p>Contribute to Data Warehouse initiatives, supporting:</p>
<p>Data governance frameworks and standards</p>
<p>Master data management (MDM) practices</p>
<p>Data quality and consistency across systems</p>
<p>Design and understanding of data marts and data models</p>
<p> Collaborate with Data Warehouse and BI teams to ensure proper data structuring, transformation, and availability.</p>
<p> </p>
<p>Vendor & Contract Management (Database Domain):</p>
<p>Act as the focal point for all database-related vendors, tools, and software solutions.</p>
<p>Coordinate with vendors for support, maintenance, upgrades, and issue resolution.</p>
<p>Manage and track database-related contracts, licenses, and renewals (e.g., SQL Server, PostgreSQL tools, monitoring solutions).</p>
<p>Support the evaluation, selection, and implementation of new database technologies and tools in alignment with business requirements.</p>
<p>Ensure all vendor activities comply with organizational policies, security standards, and governance frameworks.</p>
<p>Work closely with procurement and IT management on database-related purchases and initiatives, providing technical input and recommendations.</p>
<p>Monitor vendor performance and ensure adherence to agreed SLAs and support commitments.</p>
<p> </p>
<p> </p>
<p>Day-To-Day Operations:</p>
<p>Monitor and maintain the performance, availability, and overall health of the database systems, primarily Microsoft SQL Server and PostgreSQL, ensuring optimal functionality across production, UAT, and development environments.</p>
<p>Execute, analyze, and continuously optimize complex SQL queries, stored procedures, functions, and views to support business applications, reporting requirements, and data integration processes.</p>
<p>Proactively review database logs, job executions, and system resource utilization (CPU, memory, disk space), taking corrective actions to prevent performance degradation or system failures.</p>
<p>Manage and monitor database backup processes, restoration procedures, and scheduled maintenance activities, ensuring data integrity and readiness for disaster recovery scenarios.</p>
<p>Handle database user management activities, including creation, modification, and revocation of access rights, while ensuring compliance with security policies and segregation of duties.</p>
<p>Collaborate closely with the Cybersecurity (SOC) team to monitor, assess, and remediate database-related vulnerabilities, participate in security incident investigations, and ensure timely application of patches and security controls.</p>
<p><br></p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION DESCRIPTION: Position Title: Sr. Instrument Technician Reports to: Instrument Supervisor Department: Maintenance and Operation Department Location: Duqm/Ras Markaz</p><p>JOB PURPOSE: Take job order for maintenance services and overhauls of all Instrumentation & Control equipment and related systems like Compressors, pumps, generators, tanks system and any rotating or static equipment located in the Terminal. In addition, to ensure maintenance activities are carried out as planned within preset time, high quality and as per HSE standards in order to maintain high reliability & availability of Instrument equipment.</p><p>The position will act in accordance with OTTCO s Mission, Vision, Values & Strategies, as well as, policies,</p><p>guidelines and international standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</p><p>REPORTING STRUCTURE: Number of Staff Supervised Direct Reports: 0 Total: 0</p><p>KEY RESPONSIBILITIES:</p><p>Perform all Instrumentation activities role in Tank Terminal Industry & Duqm Petrochemical Terminal.</p><p>Prepare and signatory for Permit to Work activities within area of responsibility as licensed and advised by Supervisor and perform operations and maintenance activities in accordance with established company Quality Systems and manufacturers' practices and procedures.</p><p>Ensure the availability of instrumentation, analyzers, control systems, and communication systems in the area, including the best work practices in maintenance.</p><p>Install, maintain, repair, overhaul, calibrate, and test various industrial instruments such as control valves, transmitters, DCS, Fire and Gas Systems, ESD systems, and pressure controls.</p><p>Preform and control all work related to instrument maintenance and calibration and analyze periodic maintenance reports to improve section efficiency.</p><p>Maintain all instrumentation drawings in as-built condition and ensure any modifications are reflected accurately.</p><p>Update, maintain detailed records of maintenance, calibration, and repair activities. Document any modifications made to systems and update technical manuals and drawings as necessary.</p><p>Report any failures of safety-critical elements as per OTTCO standards and oversee the instrumentation side in all assigned locations.</p><p>Maintain a high level of safety awareness and standards in all daily duties and tasks and guide the subordinate staff on safe working practices.</p><p>Report daily activity status and work progress to the Instrument Supervisor and assist in planning, coordinating, and controlling instrumentation work activities.</p><p>Continuously review Instrumentation and Control equipment to identify improvements in operability, reliability, safety, and integrity, and provide written feedback to the Instrument Supervisor.</p><p>Maintain close communication with the Instrument Supervisor prior to work execution and support them by providing leadership, mentoring, and training to Instrument Technicians.</p><p>Coordinate and supervise the work of Instrument Technicians and any sub-contractors personnel working on the terminal facilities associated with the Instrument & Control facilities.</p><p>Promptly respond to callouts for any system or equipment failures, ensuring timely resolution of issues to minimize downtime and maintain operational efficiency.</p><p>Implement the Preventive Maintenance (PM) plan, manage work backlogs and maintain the maintenance KPI.</p><p>Ensure that instrumentation maintenance history and reports are updated in SAP (CMMS), maintenance digitalization and critical issues and repetitive failures by implementing Root Cause Analysis (RCA) recommendations.</p><p>Provide technical support during plant shutdowns</p><p>Participate in instrumentation-related projects, including upgrades, retrofits, and new installations.</p><p>Train and mentor junior technicians, providing guidance and support to help them develop their skills and knowledge.</p><p>Interface with other maintenance/service department staff to coordinate breakdown or routine maintenance work on facilities and plants.</p><p>Full utilization of the use of SAP software to manage the day-to-day planning and scheduling of maintenance activities, ensuring quality control of the work is done and accomplished successfully.</p><p>Effective utilization of service laptops and field-related software, including PLC, TGS, and other instrumentation and control systems, to support day-to-day maintenance activities, diagnostics, troubleshooting, and system monitoring, ensuring work quality, system integrity, and successful task completion.</p><p>Manage spare parts inventory and ensure the availability for overhauls and emergency maintenance critical spares, follow up on spare status to support timely and high-quality work execution, and inspect newly purchased materials and spares upon receipt to ensure compliance with required specifications.</p><p>Ensure all required critical & normal consumables are identified, ordered and stocked at stores.</p><p>Maintain tools and equipment s to be fully operational and in good working order.</p><p>Demonstrate familiarity with QHSE policies, objectives, procedures, and related record-keeping requirements.</p><p>Maintain awareness of emergency preparedness and response measures, as well as the implications of non-conformance with the Integrated Management System requirements, including failure to meet organizational compliance obligations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum Qualifications for this position is Diploma in Instrumentation and Control Engineering or equivalent.</p><p>Excellent knowledge of written, read, and spoken English (required) | Arabic - Native (desirable)</p><p>5+ years of experience in Instrumentation and Control Maintenance activities preferably at Oil and Gas Industry</p><p>Background in Instrumentation maintenance best practices.</p><p>requirements, Oil/Gas process & systems procedures and practices</p><p>A good knowledge of relevant operations, HSE requirements, Oil/Gas process & systems procedures and practices.</p><p>Ability to perform as a team player.</p><p>Self-motivated and dependable, demonstrating strong initiative.</p><p>Ability to perform as a team player.</p><p>Ability to deal with change and demonstrate flexibility as required</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Wood is currently hiring for a Senior Process Safety Engineer for a secondment role in Muscat Oman. Duration of this assignment is 1 year Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com</p><p>Diversity Statement We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.</p><p>What makes you remarkable? At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world s most critical challenges.</p><p>Experience: Minimum 15 years of experience in similar projects Process/Chemical Engineering Degree with relevant certification Experience in refinery and petrochemical projects preferred</p><p>Execute the activities and processes associated with Process Safety Engineering in the NGLE Project, under Process Engineering scope. Apply and expand hands-on experience in Engineering, Procurement, Construction, and commissioning and Operation oil & gas industry. Responsible for supporting and executing general engineering activities directly linked to Process engineering. Designing the future. Transforming the world Reflecting the market focus for the brownfield and green field opportunities, multi-skilled personnel are sought, in particular those with experience in refinery and petrochemical industry.</p><p>What we can offer</p><ul><li>Meaningful and interesting projects delivered to leaders of industry across oil and gas and emerging energy sectors</li><li>Commitment to Diversity and Inclusion ; we are an organisation actively committed to diversity and inclusion across our business with employee networks committed to giving all employees a voice</li><li>Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market</li><li>Employee Assistance Programme: Allows you to feel comfortable knowing that you or your immediate family members can confidentially discuss any work or personal issues that are an inevitable part of life. The programme helps support your mental, physical, social & financial well-being.</li><li>Professional Memberships; One professional membership, registration, subscription, certification and/or license cost per annum for all active Wood employees. The membership must be relevant to the role you are currently employed in or be part of a development plan. Reimbursement should be claimed via the expenses procedure system, with supporting evidence.</li><li>Global connections : join experts around the world who are at the leading edge of our industry, shaping the standards of our profession</li></ul><p>Typical responsibilities</p><ul><li>Monitor the execution of the quality assurance program for conformance to project requirements.</li><li>To contribute to the development of optimal business strategies during FEED and ensure the satisfactory execution of NGLE project by achieving the project s technical quality requirements within agreed budgets and schedules.</li><li>Lead the Process Safety Engineering technical detailed design scope to bring out the best strategies and approaches to deliver the technical requirements.</li><li>Prepare the necessary documentation, establishing major methods and data as necessary and ensure selection of the optimum Process Safety design from both technical and economic standpoints.</li><li>Ensure that design methods, standards and data used conform to Asset Owners requirements and/or those issued by Centre of Excellence.</li><li>Ensure the preparation of Process Safety and Operations Philosophy document incorporating user requirements.</li><li>In consultation with Project Delivery Skill-pool, assign appropriate Process Safety engineering resources and monitor performance to ensure all Process Safety Engineering deliverables are accomplished.</li><li>Be responsible for the coordination, execution and progress of Process Safety Engineering design under the supervision of the Lead Engineering.</li><li>Be responsible for technical accuracy, quality and economy of Process Safety engineering applications design.</li><li>Liaise with Vendor s representatives and other functions on all matters relating to Process design and execution.</li><li>Ensure OQ Safety and Quality control procedures are followed during execution of all work and that a high standard of safety is achieved in all design work.</li><li>Participate pre and post contract award in discussions with Asset Owners to assess and assist in the definition of user requirements.</li><li>Review Process Safety Engineering Deliverables and participate in project reviews and workshops.</li><li>Participate in solving Process Safety engineering challenges that are recognised during development of the Front-End Package or detailed engineering</li><li>Identify gaps in existing practices and tools and manage the process of developing new practices or toolkit items that enhance OQ technological offering.</li><li>Other relevant duties as requested from time to time.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience: Minimum 15 years of experience in similar projects Process/Chemical Engineering Degree with relevant certification Experience in refinery and petrochemical projects preferred</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Wood is recruiting for a <strong>Lead Telecom Engineer</strong> to join its Projects team focusing on delivering across FEED and Detail design scopes of work. In this role, you will be responsible to Plan, implement and manage FEED Office projects and assist IM&T (Applications, Telecoms, Computing and Information Management) projects for within scope, cost and time<br> Position is based in Muscat, Oman .</p><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><p><span>The </span><span>Principal Process Engineer </span><span>will be responsible </span><span>to Plan, implement and manage FEED Office projects and assist IM&T (Applications, Telecoms, Computing and Information Management) projects for within scope, cost and time</span></p><br><p><span><strong>Designing the future. Transforming the world</strong></span></p><br><p><span>Reflecting the market focus for the office in both brownfield and green field opportunities, multi-skilled personnel are sought, for those with experience in Onshore Oil and Gas.</span><br><span><strong>What we can offer</strong></span></p><br><ul> <li><span><strong>Meaningful and interesting projects</strong> delivered to leaders of industry across oil and gas and emerging energy sectors </span></li> <li><span><strong>Commitment to Diversity and Inclusion</strong>; we are an organisation actively committed to diversity and inclusion across our busiess with employee networks committed to giving all employees a voice</span></li> <li><span><strong>Competitive salary</strong> with regular salary reviews to ensure we are rewarding at the right level in line with the market</span></li> <li><span><strong>Medical Insurance: </strong>Ensures inpatient and outpatient care is available should you require treatment. Cover limits apply, please refer to the terms of benefit and network list for further details.</span></li> <li><span><strong>Workmen’s Compensation</strong>: Provides payment of 3 x Annual Wage (up to a maximum of 5000 OMR) upon death or permanent disability.</span></li> <li><span><strong>Employee Assistance Programme: </strong>Allows you to feel comfortable knowing that you or your immediate family members can confidentially discuss any work or personal issues that are an inevitable part of life. The programme helps support your mental, physical, social & financial well-being.</span></li></ul><p><span><strong>Typical responsibilities</strong></span></p><br><ul> <li><span><strong>Study, review and identify the scope from the input document of previous phase of ORP.</strong></span></li> <li><span><strong>Develop Terms of Reference (TOR) for each project under area of responsibility and in consultation with relevant IM&T Portfolio Analysts.</strong></span></li> <li><span><strong>Develop CTR estimate and provide inputs to project execution plan/schedule for projects as necessary.</strong></span></li> <li><span><strong>Create and manage Project MTO of Telecom in SAP.</strong></span></li> <li><span><strong>Plan and Execute procurement activities as per the agreed implementation strategy and in line with C&P guidelines.</strong></span></li> <li><span><strong>Review the key project deliverables and liase with IM&T team ensuring the FEED Office standards compliance.</strong></span></li> <li><span><strong>Supervise and ensure alignment of Quality System requirement for all projects executed in FEED Office.</strong></span></li> <li><span><strong>Actively involve in CI and Lean Management with regards to FEED Office proecdures and Project management.</strong></span></li> <li><span><strong>Participate in quality audits and own the responsibility of resolving any findings / NCR / Improvements raised for Telecoms.</strong></span></li> <li><span><strong>Execute allocated projects in line with project plan, actively participating in all phases of the project. Identify, assess and manage risks to the success of the project.</strong></span></li> <li><span><strong>Maintain, Review and Monitor the project Cost Performance Index and Schedule Performance Index for the projects under execution.</strong></span></li> <li><span><strong>Adopt and implement Project Management best practices in line with directives from FEED Office, IM&T project office and corporate guidelines.</strong></span></li> <li><span><strong>Conduct and attend relevant workshops and framing sessions related to project execution in accordance with project schedule.</strong></span></li> <li><span><strong>Provide input to project Value Assurance Reviews during major stage gates of the key projects.</strong></span></li> <li><span><strong>Manage contractors as per the corporate guidelines stipulated under IMT-502 List.</strong></span></li> <li><span><strong>Manage internal resources for the implementation of FEED Office projects and activities associated with FEED Office standards and procedures.</strong></span></li> <li><span><strong>Manage and execute FEED Office projects. Ensure completion within the agreed time scale while maintaining Company standards.</strong></span></li> <li><span><strong>Ensure project handover and demonstrate the handover as per FEED Office standards.</strong></span></li> <li><span><strong>Complete technical closeouts as per the FEED office standards.</strong></span></li></ul><br>Qualifications:<br><p><span><strong>What makes you remarkable? </strong></span></p><br><p><span>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges. </span></p><br><p><span><strong>Experience:</strong></span></p><br><ul> <li>BSc Engineering in Telecoms, Computing, Engineering, Science or related fields.</li> <li>Minimum of 15 years in FEED/Engineering Experience and 10 years relevant experience in Oil & Gas.</li> <li>Proven project management and leadership skills, and good knowledge of business analysis.</li> <li>Excellent in planning, communication and presentation skills, and is expert in project quality management</li> <li>Excellent interpersonal, written & oral communication skills with the ability to persuade, lead teams & build trust at all levels in the organisation.</li> <li>Proven track record in customer relationship management.</li> <li>Comprehensive knowledge of relevant project life-cycles.</li> <li>A sound knowledge in Exploration & Production Engineering business activities is required or in depth knowledge within a respective portfolio discipline.</li> <li>Demonstrates ability to proactively seek responsibility and shows systematic approach to problem solving</li> <li>Possesses an in-depth understanding of IM&T practices, principles, and information and communications technology.</li></ul> </div>
<p>The Global Green Growth Institute (GGGI) is a treaty-based international, inter-governmental organization dedicated to supporting and promoting strong, inclusive and sustainable economic growth in developing countries and emerging economies. To learn more please visit about GGGI web page. In the Sultanate of Oman, GGGI has partnered with the Government through the leadership of the Environment Authority (EA) to develop the "Accelerating Resilience and Innovation for Sustainable Ecosystems management" (ARISE) Program . The ARISE Program is a USD 100 million initiative spanning six years, designed to deliver climate action, ecosystem restoration, and economic growth through Nature-based Solutions (NbS) integrated into the Bioeconomy and Sustainable Special Economic Zones (SSEZs) . The program ultimately targets the restoration of 30,000 hectares of land, an estimated 750,000 tCO2e/year in greenhouse gas emission reductions, and the creation of over 1,000 green jobs. The implementation of the ARISE Program is structured around two phases. Phase 1 will cover 2 years, and Phase 2 will be over 4 years. The funding has been approved for Phase 1.</p><p>POSITION SUMMARY Based in Salalah, in Dhofar Governorate, Oman, the Community Engagement & Campaign Assistant (Animator) plays a critical frontline role for the ARISE Program. Working in gender-balanced pairs to ensure Gender Equality and Social Inclusion (GESI) and cultural sensitivity,, the Assistant serves as the primary bridge between the Program and the local agropastoral communities. Equipped with program transport for remote access, the incumbent leads the roll-out of the "Because I Care About Biodiversity (BICAB)" awareness campaign and mobilizes traditional livestock breeders to adopt Nature-based Solutions (NbS). Furthermore, the role serves as the primary field-level data collector for the Data Collection Mechanism (DCM) and Monitoring, Evaluation, and Learning (MEL) framework, conducting Knowledge, Aptitude, and Practices (KAP) surveys, Focus Group Discussions (FGDs), and field observations to track ecological and socio-economic impacts.</p><p>PURPOSE</p><ul><li>Provide logistical support to local events and meetings with the beneficiaries.</li><li>Support the delivery of the communications and community engagement work directly to local communities, schools, and livestock owners in the Dhofar region.</li><li>Serve as the frontline data collectors for the Data Analyst and MEL framework by conducting continuous field observations, interviews, and monitoring of the rangeland management areas, and document them.</li><li>Facilitate the Knowledge, Aptitude, and Practices (KAP) surveys s as well as direct interviews and focus group discussions (FGDs).</li><li>Promote shift the mindset of local communities from traditional, overgrazing practices to sustainable, productive agricultural activities by promoting the economic and environmental benefits of the ARISE Program.</li><li>Support internal reporting, monitoring, and knowledge management tasks</li></ul><p>ENGAGEMENT</p><ul><li>Reports directly to the Communications Officer for campaign activities and works under the technical guidance of the MEL Officer and Data Analyst for all field data collection, FGDs, and surveying tasks.</li><li>Collaborates actively with internal technical teams to ensure that workshops, training sessions, and meetings smooth delivery.</li><li>Engages directly and continuously with traditional livestock breeders, tribal elders, youth, and women s associations in Dhalkot, Rakhyut, and surrounding areas to build trust and gather on-the-ground qualitative and quantitative data.</li><li>Coordinates with GGGI s Regional Office (RO-MENA) and HQ teams for administrative alignment, travel approvals, and general operational compliance.</li><li>Engages with Omani stakeholders (e.g., Environment Authority, Dhofar Municipality, and Dhofar University Biodiversity Research Center (BRC) and local community partners to facilitate meeting arrangements, protocol, and correspondence.</li><li>Coordinates a network of over 30 Campaign Volunteers across the targeted areas to scale up both the BICAB campaign and rangeland monitoring activities</li><li>Represent the program in meetings, workshops, and calls as delegated, ensuring effective follow-up and timely documentation.</li></ul><p>DELIVERY</p><ul><li>Campaign Implementation & Mobilization: Directly executing the "Because I Care About Biodiversity (BICAB)" communications campaign and facilitating community-level mobilization to promote Nature-based Solutions (NbS). This includes leading a local network of over 30 volunteers and organizing community meetings, workshops, and events to drive behavioral change toward sustainable rangeland practices.</li><li>Field Data Collection & MEL Support: Functioning as a frontline field enumerator for the program's Data Collection Mechanism (DCM) and Monitoring, Evaluation, and Learning (MEL) framework. This entails conducting Focus Group Discussions (FGDs), administering digital KAP surveys via mobile platforms (e.g., Kobo Toolbox), and performing continuous field monitoring in remote areas to track ecological and socio-economic impacts.</li><li>Logistical Coordination & Field Presence: Conducting extensive field travel to remote mountainous areas to engage with beneficiaries, distribute campaign materials, and facilitate the establishment of Community Rangeland Management Structures.</li><li>Reporting & Knowledge Management: Compiling high-quality post-event reports, maintaining accurate stakeholder contact lists, and providing data-driven inputs for progress and donor reports. Supporting the documentation of lessons learned and the preparation of knowledge-sharing materials to ensure quality assurance and operational compliance.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in community development, social work, agriculture, environmental studies, or a related field, Advance degree is an advantage.</li><li>A minimum of 1 to 3 years of practical experience in grassroots campaigning, community mobilization, social work, or field surveying (e.g., conducting interviews/FGDs)</li><li>Experience with international organizations, NGOs, or government agencies is a strong advantage.</li><li>Experience in organizing and managing technical training and workshops is a strong advantage.</li><li>Good level of proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, MS Teams), and familiarity with Enterprise Resource Planning (ERP) systems is a plus.</li><li>Native-level fluency in Arabic, with a strong command of local Dhofari dialects (e.g., Jibbali/Shehri) is an absolute requirement to build deep trust with tribal councils and effectively conduct native-language FGDs. Basic working proficiency in English is required.</li><li>A valid Oman motorcycle driving license is required, as the role involves extensive field travel to remote mountainous grazing routes using program-provided motorcycles.</li><li>Proven ability to actively mobilize rural communities, organize local events, and deliver grassroots awareness campaigns (e.g., BICAB) effectively.</li><li>Deep understanding of the local cultural context, tribal dynamics, and the traditional socio-economic importance of livestock (camels and cows) in the Dhofar mountains.</li><li>Excellent interpersonal and facilitation skills, capable of translating complex environmental concepts (e.g., "biodiversity," "Nature-based Solutions") into culturally relevant messaging, as well as conducting unbiased Focus Group Discussions (FGDs).</li><li>Ability to comfortably use mobile data collection applications (e.g., Kobo Toolbox, ODK, MS Forms) to record KAP survey data and field observations in real-time.</li><li>Strong willingness to spend the majority of working hours outdoors in various weather conditions (including the Khareef monsoon season) and challenging terrains.</li><li>Output-oriented, demonstrating creativity, innovation, and an entrepreneurial drive.</li><li>Excellent communication (both written and oral) and facilitation skills.</li><li>Understand and actively support GGGI's mission, vision and values.</li><li>Promote an organizational culture of trust, transparency, respect and partnership.</li><li>Excel at problem solving, ask questions and seek support when needed, share easily information and knowledge with others both internally as externally.</li><li>Manage emotions and stress positively, build rapport and resolves conflict easily.</li><li>Strong ability to work independently and/or remotely, while maintaining productivity.</li><li>Be able to lead and manage a project independently, while knowing when to seek advice and liaise closely with the relevant GGGI structures.</li></ul>
<p>Job Advertisement: Financial and Accounting Opportunities – Car Manufacturing and Assembly Plant</p><p>Company: Salalah City Worldwide Company, Location: Salalah Free Zone – Sultanate of Oman</p><p> </p><p><strong>About the available opportunities:</strong></p><p>Our factory, specialized in manufacturing and assembling cars in the Salalah Free Zone, affiliated with Salalah City Worldwide Company, is seeking to attract distinguished financial and accounting talents to join the team in the following two specialties:</p><p>Financial Director / Manager</p><p> </p><p><strong>Main responsibilities:</strong></p><p>- Lead and manage all financial and accounting operations for the plant and establish annual plans and budgets.</p><p>- Monitor operating costs, production costs, and analyze variances.</p><p>- Manage cash flows, bank accounts, and support senior management in strategic decisions and feasibility studies.</p><p>- Ensure compliance with International Financial Reporting Standards (IFRS) and local financial and tax regulations.</p><p>- Coordinate with external auditors and official bodies and establish internal control policies.</p><p>- Perform any other tasks assigned by senior management within the scope of work.</p><p> </p><p><strong>Skills</strong></p><p>Qualifications and experience:</p><p>- Language: native Arabic speaker with excellent English proficiency.</p><p>- Bachelor's degree in Accounting or Finance (Master's preferred).</p><p>- 8–12 years of experience in financial management, preferably in the industrial/ factory sector.</p><p>- Strong knowledge of manufacturing costs (Cost Accounting) and ERP systems.</p><p>- Professional certifications such as (CPA / ACCA / CMA) preferred.</p><p> </p><p><strong> Additional skills :</strong></p><p>- Familiarity with financial and tax systems in Oman and free zones is an added advantage.</p><p>- Excellent communication skills and ability to work in a team.</p>
<p>Overview of the company and the position</p><p>A leading company in the beauty services sector offering integrated, high-quality solutions to our clients in Dhofar through distinguished branches and work centers. We are seeking a Senior Beauty Salon Staff member to join our dynamic team, aiming to maintain high professional standards and provide exceptional beauty services that meet customer expectations and support the brand's growth and success.</p><p>Main responsibilities and duties</p><ul><li>Conduct diverse beauty sessions professionally in accordance with approved protocols and safety and sanitation standards.</li><li>Guide and train the salon staff and assist in daily task allocation to ensure smooth and efficient workflow.</li><li>Provide professional consultations to clients, identify needs, and recommend appropriate services and products.</li><li>Manage the appointment schedule, ensure customer satisfaction, document feedback, and handle complaints professionally.</li><li>Contribute to improving the client experience by maintaining a clean and organized work environment and applying quality standards.</li><li>Keep up with beauty trends and new techniques and provide feedback to improve service.</li><li>Collaborate with the sales and marketing team to enhance service and product offerings available in the salon.</li></ul><p>Qualifications and requirements</p><ul><li>Educational qualification: High school diploma or equivalent.</li><li>Experience: 2 to 10 years in the beauty and salon field with proven experience in providing a variety of services.</li><li>Residence: Sultanate of Oman, Dhofar Governorate.</li><li>Proficiency in cleanliness, sanitation, client safety, and materials safety.</li><li>Flexibility in working hours and ability to interact with clients from diverse backgrounds.</li></ul><p>Required skills</p><ul><li>High communication skills and ability to build trust with clients.</li><li>Ability for active listening and providing professional consultations.</li><li>Accuracy and attention to detail in service delivery and maintaining quality standards.</li><li>Time management, organization, teamwork, and ability to work under pressure.</li><li>Knowledge of product types and safe, effective usage methods.</li></ul><p>Benefits and perks</p><ul><li>Competitive salary with performance- and sales-based incentives.</li><li>Health insurance and conducive working environment.</li><li>Opportunities for training and professional development inside and outside the organization.</li><li>Professional and supportive work environment with potential for career advancement.</li></ul><p>To join our team, please submit your CV with a cover letter outlining your alignment with the job requirements and your career preferences.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Gestionnaire de facturation des contrats à l'heure de vol F/H</p><br><br><p>CDI</p><br><br><p>Technicien</p><br><br><p>Temps complet</p><br><br><p>MISSIONS<br> - Réaliser les calculs de facturation POPULAR et RESTORED dans l'outil FLINT (FLight INvoicing Tool)<br> - Assurer la validation des calculs avec GE<br> - Assurer la récupération des données clients <br> - Mettre en place des outils de mise à disposition et d'analyse des données calculées<br> - Maitriser les spécificités des contrats RPFH, RPFC, MCR et maitriser les algorithmes de calcul présents dans les contrats <br> - Contribuer aux actions de progrès et aux projets du Pole Méthode & Support ADV<br>ECOSYSTEME<br> - Etroite collaboration avec les Contracts Managers pour un suivi des facturations RPFH et calcul d'escalations<br> - Etroite collaboration avec l'équipe Calcul General Electric pour valider les calculs <br> - S'appuyer sur le Product Owner FLINT pour le support et les évolutions de l'outil<br> - Echanger avec le pôle contrat pour la mise à jour et la fiabilisation des données contrat relatives aux calculs + transmission des calculs escalation annuels<br> - S'assurer de la bonne prise en compte des calculs avec l'équipe des gestionnaires de facture pour assurer un bon TAT(Turn Around Time) facturation + une bonne qualité (FTR : First Time Right)</p><br><br><p> - Un équilibre vie pro/vie perso : Accord télétravail, dispositif d'Action Logement, RTT, congés conventionnels (ancienneté médailles, enfants malades), guide parentalité, dispositif pour les proches aidants et initiatives bien-être.<br> - Une rémunération attractive : 13ᵉ mois, épargne salariale, compte épargne temps, intéressement et participation avec abondement.<br> - Sécurité et santé : mutuelle et prévoyance familiale, programme renforcé sur la prévention pour assurer la sécurité de tous, service médical sur place.<br> - Mobilité douce : facilité de transport : navettes Safran, participation partielle des abonnements de transport, dispositif de covoiturage.<br> - Un cadre de travail pensé pour vous et vigilant de notre environnement : œuvres sociales aves les comités sociaux économique, espaces de travail agréables et adaptables ergonomiquement, restaurants d'entreprise à prix réduit, bornes électriques, salle de sport sur place, conciergerie, billetterie, voyages à prix compétitif…</p><br><br><p>Gestionnaire ADV, Analyste contrat ou Contrôle de gestion avec 3 ans d'expérience<br>De formation Bac + 2-3 avec idéalement une expérience sur de l'administration et/ou l'analyse de données d'outils digitaux<br>Autonomie, Rigueur, efficacité, aisance avec les mathématiques, sens du service<br>Bonne maitrise de l'anglais<br>Connaissance des contrats de services est un +<br>Excel avancé, (Power BI est un +)</p><br><br><br> </div>
<p><h4>Energy Jobline overview</h4>
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<p>We focus on the oil & gas, renewables, engineering, power, and nuclear markets as well as emerging technologies in EV, battery, and fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.</p>
<h4>Role overview</h4>
<p>We are seeking an experienced PCC System Lead to lead and coordinate system based precommissioning and commissioning activities on a large LNG facility. The role has full system ownership, providing leadership to system engineers and commissioning teams from mechanical completion through commissioning, startup support, and handover to operations.</p>
<p>This is a hands-on, site based leadership role, suited to senior commissioning professionals with strong EPC project experience.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Act as system lead for assigned process and/or utility systems during PCC phases</li>
<li>Lead system based planning, execution strategy, and sequencing in line with the commissioning philosophy</li>
<li>Define system and subsystem boundaries, turnover scope, and priorities</li>
<li>Supervise and coordinate PCC system engineers and field teams</li>
<li>Ensure mechanical completion readiness and controlled handover to precommissioning</li>
<li>Lead execution of precommissioning activities, including:
<ul>
<li>Flushing, blowing, drying, leak and pressure testing</li>
<li>Instrument loop checks and functional testing</li>
<li>Electrical testing and energisation readiness</li>
</ul>
</li>
<li>Lead commissioning execution, live system testing, and startup support</li>
<li>Manage punch lists, constraints, and system acceptance criteria</li>
<li>Coordinate closely with construction, engineering, operations, HSE, and QA/QC</li>
<li>Review and approve commissioning procedures, test packs, and system dossiers</li>
<li>Report system progress, risks, and performance to the commissioning manager</li>
<li>Enforce strict compliance with HSE rules, PTW, SIMOPS, and risk assessments</li>
</ul>
<h4>Mandatory requirements (strict)</h4>
<p><strong>Education</strong></p>
<ul>
<li>Bachelor’s degree in engineering (mechanical, electrical, instrumentation, process, or equivalent)</li>
</ul>
<p><strong>Experience</strong></p>
<ul>
<li>Minimum 10 years of oil & gas or LNG project experience</li>
<li>Proven leadership role during precommissioning and commissioning phases</li>
<li>Demonstrated experience as system lead / lead commissioning engineer / PCC lead</li>
<li>Strong system based commissioning experience on large EPC projects</li>
<li>Extensive site based LNG or gas processing facility exposure</li>
<li>Candidates without direct leadership responsibility in PCC phases will not be considered.</li>
</ul>
<p><strong>Technical expertise</strong></p>
<ul>
<li>Deep understanding of:
<ul>
<li>PCC workflows and system handover processes</li>
<li>LNG process and/or utility systems</li>
<li>Commissioning documentation, test packs, and system dossiers</li>
</ul>
</li>
<li>Strong ability to interpret:
<ul>
<li>P&IDs, cause & effect charts</li>
<li>Electrical single line diagrams</li>
<li>Instrument loop diagrams</li>
</ul>
</li>
</ul>
<p><strong>Leadership & professional skills</strong></p>
<ul>
<li>Proven ability to lead and coordinate multidisciplinary commissioning teams</li>
<li>Strong interface management and decision making skills</li>
<li>Hands-on problem solver with a proactive mindset</li>
<li>Clear verbal and written communication in English</li>
<li>Comfortable working in high pressure, multicultural site environments</li>
</ul>
<h4>Ideal background</h4>
<ul>
<li>EPC contractor commissioning background</li>
<li>LNG precommissioning, commissioning, and startup leadership experience</li>
<li>Middle East project experience (preferred)</li>
</ul></p><p></p>
<p>The Estimation Engineer Fire & Safety is responsible for preparing accurate cost estimates, technical proposals, and tender submissions for Fire Protection, Fire Alarm, Fire Fighting, Fire Suppression and other ELV systems. The role involves reviewing tender documents, preparing BOQs, coordinating with suppliers and subcontractors, ensuring compliance with project specifications and relevant standards, and supporting the sales and project teams throughout the tendering process. Tender & Estimation Review tender documents, specifications, drawings, and BOQs. Prepare detailed cost estimates (abstract) for Fire & Safety maintenance & projects. Calculate material, labour, equipment, execution costs. Prepare technical and commercial proposals. Develop quantity take-offs from drawings. Analyze tender risks and recommend mitigation measures. Prepare value engineering proposals where applicable. Maintain estimation records and cost databases. Procurement Coordination Obtain quotations from suppliers and subcontractors. Evaluate supplier offers technically and commercially. Negotiate prices to achieve competitive costing. Prepare comparison statements. Recommend suitable vendors. Tender Documentation Prepare complete tender submissions. Compile compliance statements. Prepare technical submittals. Prepare deviations and clarification documents. Assist in pre-qualification documentation. Client Coordination Attend pre-bid meetings. Conduct site visits before tender submission. Clarify technical queries with consultants and clients. Respond to tender clarifications. Project Handover to execution team Hand over awarded projects to the execution team. Explain estimation assumptions and exclusions. Support procurement during project execution. Cost Control Monitor estimated vs. actual project costs. Maintain cost history for future estimates. Identify opportunities for cost reduction.</p><p><strong>Desired Candidate Profile</strong></p><p>Need Estimation Engineer Fire & Safety is responsible for preparing accurate cost estimates, technical proposals, and tender submissions for Fire Protection, Fire Alarm, Fire Fighting, Fire Suppression and other ELV systems. The role involves reviewing tender documents, preparing BOQs, coordinating with suppliers and subcontractors, ensuring compliance with project specifications and relevant standards, and supporting the sales and project teams throughout the tendering process. Tender & Estimation Review tender documents, specifications, drawings, and BOQs. Prepare detailed cost estimates (abstract) for Fire & Safety maintenance & projects. Calculate material, labour, equipment, execution costs. Prepare technical and commercial proposals. Develop quantity take-offs from drawings. Analyze tender risks and recommend mitigation measures. Prepare value engineering proposals where applicable. Maintain estimation records and cost databases.</p>
<p>Job title Sr. Engineer, Technical Safety Grade Stream Operated Assets Function Projects Delivery Engineering Location Oman Muscat / Project Sites Budget control *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to Manager, Technical Safety Direct Reports - Job purpose Provide technical safety engineering support across OQEP's project delivery activities, ensuring that technical safety requirements are identified, assessed, and incorporated into project designs, engineering documents, and operational philosophies in compliance with applicable standards, regulations, and OQEP's HSSE framework. The position will act in accordance with the OQEP s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, QHSE & Energy Management System requirements standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives. Main Tasks and Responsibilities Support the execution of technical safety engineering activities across OQEP's project delivery portfolio, ensuring compliance with applicable international standards, codes, and OQEP's engineering specifications. Participate in and contribute to hazard identification and risk assessment studies including HAZID, HAZOP, What-If analyses, and Bow-Tie analyses for projects and operational facilities. Support the development and review of technical safety deliverables including Safety Concept documents, Fire & Gas Philosophy, Escape, Evacuation & Rescue (EER) Philosophy, and Safety Instrumented System (SIS) documentation. Perform quantitative and qualitative risk assessments including consequence modelling, dispersion analysis, fire and explosion modelling using industry-standard tools (e.g., PHAST, Safeti, or equivalent). Review engineering design documents, P&IDs, equipment datasheets, and layout drawings from a technical safety perspective, identifying hazards and recommending design modifications to reduce risk to ALARP. Support the development and maintenance of Safety Cases and Major Accident Hazard (MAH) registers for OQEP's operated facilities and projects. Contribute to the specification, design review, and testing of Safety Instrumented Systems (SIS) and Fire & Gas detection systems in accordance with IEC 61508 and IEC 61511 standards. Participate in pre-FEED, FEED, and detailed design technical safety reviews, ensuring technical safety requirements are addressed at each project phase. Support the preparation and review of technical documentation for regulatory submissions and engineering authority approvals. Liaise with project engineers, discipline leads, contractors, and vendors on technical safety matters throughout the project lifecycle. Support post-incident investigations and safety performance reviews, contributing technical safety expertise to root cause analysis and lessons-learned processes. Maintain accurate technical safety documentation including risk registers, study reports, and engineering assessments. Stay current with developments in technical safety standards, regulations, and industry best practices, and recommend updates to OQEP's engineering guidelines accordingly. Actively participate in, contribute to, and promote OQEP's occupational health, safety, security, and environment culture. Perform other related duties as assigned. Key interactions Internal: Projects Delivery function, HSSE function, Operations function, Engineering disciplines within Operated Assets, Maintenance function. External: Engineering contractors and consultants, specialist technical safety consultants, equipment vendors, third-party inspection and certification bodies, regulatory authorities. Notable Working Conditions. Office and field environment, intensive computer screen use, occasional travel to project sites and operated asset locations, exposure to operational hazards in accordance with OQEP HSE standards.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Chemical Engineering, Process Engineering, Mechanical Engineering, or related engineering discipline.</li><li>Postgraduate qualification or professional certifications such as Chartered Engineer (CEng), Functional Safety Engineer (T V or equivalent), or IEC 61511 certification; training in HAZOP facilitation or quantitative risk assessment is an advantage.</li><li>Excellent knowledge of written, read, and spoken English (required) | Arabic - Native (desirable)</li><li>6+ years of relevant experience in technical safety engineering within the upstream Oil & Gas, petrochemical, or refining industry.</li><li>Experience supporting or conducting hazard identification and risk assessment studies (HAZID, HAZOP, QRA).</li><li>Familiarity with consequence modelling and risk assessment tools (e.g., PHAST, Safeti, FRED, or equivalent).</li><li>Knowledge of Safety Instrumented Systems (SIS) and functional safety standards (IEC 61508, IEC 61511).</li><li>Exposure to Fire & Gas system design and philosophy development.</li><li>Familiarity with applicable international standards including API, IEC, NFPA, and IP codes relevant to technical safety.</li><li>Experience working on oil and gas projects across pre-FEED, FEED, or detailed design phases is preferred.</li><li>Strong analytical and problem-solving skills.</li><li>Good communication skills, verbal and written.</li><li>Attention to detail and high level of technical accuracy.</li><li>Ability to work effectively in multidisciplinary project teams.</li><li>Self-motivated with a proactive approach to identifying and resolving technical safety issues.</li><li>Ability to manage competing priorities in a project environment.</li><li>Cultural sensitivity in a multinational environment.</li><li>Computer literacy including MS Office and engineering software.</li><li>Hazard identification and risk assessment methodologies (HAZID, HAZOP, What-If, Bow-Tie).</li><li>Quantitative and qualitative risk assessment techniques.</li><li>Consequence modelling tools (PHAST, Safeti, FRED, or equivalent).</li><li>Safety Instrumented Systems (SIS) and functional safety (IEC 61508, IEC 61511).</li><li>Fire & Gas detection system design and philosophy.</li><li>Safety Case development and Major Accident Hazard (MAH) management.</li><li>Process safety engineering principles.</li><li>Applicable international standards (API, IEC, NFPA, IP codes).</li><li>Technical documentation and report writing.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Purpose The main purpose of the Architect role is to develop and review design drawings and renderings as well as independently review Consultant s design documentation based on development briefs. This will also include being involved in all aspects of the architectural process such as: Concept design, design development, client, and consultant liaison, detailing and documentation, specification of material and project visualization. Operational Assist in the preparation and presentation of design reviews using computer-aided design (CAD) and traditional methods. Assist in the development of innovative contextual design solutions for a diverse range of projects Provide support to the rest of the design management and consultant teams as required. Conduct project site visits to ensure that design specifications are met. Liaise with Clients and Stakeholders and User Groups to determine their requirements and coordinate dissemination of this information to the Design Management and Consultant teams. Assist in the preparation of concept designs and various design approaches for development briefs. Assist in the creation and verification of briefing documents. Assist in the review of project design and ensure compliance with client s specifications and requirements. Assist in specifying materials and equipment for the project. Assist in the selection process for all relevant procurement and logistics requirements. Coordinate with Mechanical Electrical & Plumbing team to review the project design specifications and ensure compliance with the client and OMRAN standards. Assist in reviewing the final design of the project and ensure all project details are meeting client s needs and complied with OMRAN standards. Strategic Contribution Assist in achieving OMRAN s efficiency and effectiveness through the development of design processes & policies. Perform routine activities required of the Design professionals. Perform as an effective member in supporting the unit in ensuring that the tasks in accordance with the objectives are completed accurately on daily basis. Seek support and guidance from the Senior Architect/ Director of Design. Foster a culture of team spirit, co-operation, and continuous self-development within the unit. Provide regular reports on site visits and project design progress throughout the phases.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education & Experience Bachelor s degree in Architecture, Architectural Engineering, Urban Design, or a closely related discipline from a recognized university. 2 4 years of relevant professional experience in architectural design, design development, or project coordination, including exposure to reviewing consultant drawings, technical documentation, specifications, and site implementation. Working knowledge of AutoCAD and one or more other computer-aided architectural design programs, such as SketchUp, 3ds Max, Revit, or Rhinoceros. Experience in tourism, hospitality, real estate, or mixed-use development projects is preferred.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Asst. Specialist Client Relationship (Branch) is responsible for managing and servicing an assigned portfolio of SME clients at the branch level and acting as the primary on-ground interface between the Bank and its SME customers. The role focuses on client acquisition, relationship management, documentation, site visits, and ongoing portfolio monitoring, while coordinating closely with the Section Head Client Relationship (Head Office) and SME Head Office teams to ensure credit quality, regulatory compliance, and portfolio performance. The role includes mandatory site visits for new SME customers, pre- and post-disbursement verification, and periodic or ad-hoc client visits to support credit assessment, disbursement control, and risk monitoring.</p><p>2. Duties and Responsibilities</p><p>Client Relationship & Business Development</p><ul><li>Manage an assigned portfolio of SME clients at the branch level, ensuring high standards of service and relationship management.</li><li>Acquire new SME clients in line with approved target segments, business plans, and credit appetite.</li><li>Conduct regular client meetings and visits to understand business operations, funding requirements, and risk profile.</li><li>Act as the first point of contact for SME clients for day-to-day banking and service requirements.</li></ul><p>Site Visits & On-Ground Assessment</p><ul><li>Conduct mandatory site visits for new SME customers as part of onboarding and initial credit assessment.</li><li>Perform pre-disbursement and disbursement-related site visits to verify business operations, asset existence, and compliance with approved terms.</li><li>Undertake post-disbursement and periodic site visits to monitor end-use of funds, operational continuity, and portfolio health.</li><li>Carry out ad-hoc site visits as and when required, including for renewals, restructuring, risk monitoring, or upon instruction from Head Office.</li><li>Prepare and submit site visit reports, observations, and supporting evidence in line with internal policy and regulatory requirements.</li><li>Escalate adverse findings, discrepancies, or early warning signals identified during site visits to the Section Head Client Relationship (HO) in a timely manner.</li></ul><p>Credit Origination & Documentation</p><ul><li>Collect, verify, and validate client documentation required for new credit applications, renewals, and amendments.</li><li>Prepare initial client profiles, financial summaries, and application packs in line with Bank requirements.</li><li>Ensure completeness and accuracy of client submissions prior to forwarding cases to Head Office for appraisal and approval.</li><li>Coordinate with clients to resolve documentation gaps or clarifications promptly.</li></ul><p>Coordination with Head Office (Client Relationship & Credit Teams)</p><ul><li>Liaise closely with the Section Head Client Relationship (HO), SME Specialists, Credit, Risk, and Operations teams during credit review and approval stages.</li><li>Respond promptly to queries, clarifications, and additional information requests raised by Head Office.</li><li>Support efficient turnaround times by maintaining clear and continuous communication between branch and Head Office teams.</li></ul><p>Portfolio Monitoring & Risk Awareness</p><ul><li>Monitor repayment performance, overdue accounts, and days-past-due (DPD) for assigned SME clients.</li><li>Identify early warning signals and escalate potential risks to the Section Head Client Relationship (HO).</li><li>Support renewals, amendments, restructuring, and remediation cases by providing updated client information and on-ground insights.</li><li>Ensure compliance with approved credit terms, conditions, and covenants at the client level.</li><li>Follow up with clients for all pending, missing, or expired mandatory documents within their portfolio, including insurance policies, asset valuations, audited financial statements, commercial registration renewals, and any other compliance-related documents.</li><li>Ensure timely collection and submission to maintain portfolio integrity and regulatory compliance.</li></ul><p>Disbursement & Post-Approval Support</p><ul><li>Coordinate with Operations and Credit Administration for timely disbursement of approved facilities.</li><li>Ensure all pre- and post-disbursement conditions are fulfilled, including required site visits and documentation.</li><li>Maintain ongoing engagement with clients post-disbursement to support portfolio quality and client satisfaction.</li><li>Upon completion and verification of all required documents, proactively coordinate with customers to facilitate and expedite the disbursement process in line with approved terms.</li></ul><p>Compliance & Governance</p><ul><li>Ensure all client-related activities comply with internal policies, regulatory guidelines, and KYC/AML requirements.</li><li>Maintain accurate client records, documentation, and site visit reports at the branch level.</li><li>Escalate policy deviations, risk concerns, or exceptional cases to Head Office as required.</li><li>The job holder may be required to undertake additional responsibilities depending on Management and Business requirements.</li></ul><p>KEY INTERACTIONS</p><p>1. Internal</p><ul><li>Head of SME</li><li>Section Head Client Relationship (Head Office)</li><li>SME Client Relationship, Risk, Operations, Credit Administration and other functions as required</li><li>Branch Manager and Branch Operations teams</li></ul><p>2. External</p><ul><li>SME clients and other external stakeholders as required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Finance, or a related field.</li><li>Minimum 0-3 years of experience in SME banking, client servicing, or related roles.</li><li>Strong analytical and credit assessment skills.</li><li>Financial modelling and risk analysis.</li><li>Communication and coordination abilities.</li><li>Documentation and Information Management</li><li>Risk Awareness and Compliance</li><li>Relationship Management</li><li>Job Competency : Adaptability</li><li>Knowledge of MS Office</li><li>Continuous Improvement</li><li>CUSTOMER EXPERIENCE</li><li>PROCESS IMPROVEMENT</li><li>Self Management And Development</li><li>Team Orientation</li><li>CUSTOMER EXPERIENCE IMPROVEMENT</li><li>CUSTOMER PROFILE AND SALES RECORD ANALYTICS</li><li>CUSTOMER ENQUIRY MANAGEMENT</li><li>CUSTOMER SERVICE DELIVERY</li><li>FEEDBACK AND COMPLAINTS MANAGEMENT</li><li>Relationship Building</li><li>Result Orientation</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Key Responsibilities Review and validate SCADA design documents, control philosophy, and I/O lists against contract specification and client requirements Supervise installation of RTUs, PLCs, HMI panels, and instrumentation across all project sites Configure and commission SCADA software, communication networks (radio, fibre, GSM/GPRS), and historian systems Coordinate with civil, mechanical, and electrical teams to sequence SCADA works against the overall construction programme Manage subcontractors and vendors supplying SCADA hardware and integration services Conduct FAT and SAT for control panels and integrated systems Prepare and execute loop testing, functional testing, and pre-commissioning checklists Interface with the Supervising Engineer on inspection and approval of SCADA works Maintain as-built drawings, control narratives, and O&M documentation for handover Support RFI resolution on SCADA and instrumentation queries Train client operations staff on system use ahead of taking over</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Work share project execution experience.</li><li>Knowledge of national/international electrical codes and standards.</li><li>Rich knowledge and experience in specifications, selection, design and engineering of DCS/ESD/PLC/SCADA systems, including FF technology.</li><li>Hands-on experience in developing & modification of plc logics and SCADA screens as per the requirements</li><li>Good knowledge of HAZOP/SIL study, including SIL calculation</li><li>Hands-on experience of FAT (Factory Acceptance Test) of various systems like DCS/ESD/SCADA/PLC, etc.</li><li>Sizing of Various instrument items like flow element, control valve, safety relief valve, wake frequency of thermo-well, etc.</li><li>FF Segment Calculation and design</li><li>Hands-on experience in handling instrumentation of critical packages like compressors, blowers, fire heaters, turbines, etc.</li><li>Detailed engineering to develop various instrumentation layouts and MT</li><li>Detailed engineering to develop various instrumentation documents like Logic Diagram, Control Narrative, Instrumented Protection Function Narratives, wiring connection details and loop diagrams</li><li>Manpower Planning, Scheduling, Cost Control skills</li><li>Ability to interact with other design groups in the office.</li><li>Excellent oral and written communication skills in English.</li><li>Compliance with budget, schedule and quality within allocated resources.</li><li>Vast work experience in Instrumentation Engineering and Design for Oil and Gas Industries, Petroleum and Refinery Units, chemical/Petrochemical/ Fertilizer plants, etc.</li><li>Good Experience in handling projects like developing Front End Engineering & Design (FEED) Packages, executing Detailed Engineering services on an EPCM basis and PMC services</li><li>Experience as Team Leader</li></ul><p></p></section>
<p><h4>Service purpose<\/h4>\n<p>We are seeking a skilled and experienced Marine Superintendent to join our dynamic team for the MARSA LNG Bunkering Project, a key initiative within TotalEnergies' energy transition strategy. In this key role, you will oversee the safety and coordination of all marine operations in collaboration with Sohar Port Authority at the terminal and relevant Port Authorities in case of bunkering operations elsewhere. Your responsibilities will encompass LNG bunkering operations, LNG carriers loading, inspection and follow-up of terminal marine facilities, and providing expert advice on technical aspects related to terminal activities. Additionally, you will be responsible for the logistics entities and warehouse activities.<\/p>\n<p>The job holder is a part of the MARSA LNG Plant team and will report functionally to the MARSA LNG Plant Manager.<\/p>\n<p>The Marine Superintendent will provide technical leadership for marine and logistics operations, ensuring that all objectives are achieved safely, efficiently and in compliance with all applicable rules. This includes overseeing the readiness of facilities, personnel, and procedures to minimize operational risks and support a seamless production. They will ensure that all resources, including well-trained personnel and robust operational procedures, are in place to uphold safety, compliance, and operational excellence.<\/p>\n<p>During the preparation phase of the future operations, the Marine Superintendent will be based in Muscat and act as the Marine Specialist for preparation, implementation and improvement of all marine-related operations (see below scope).<\/p>\n<p>MARSA LNG Operations relies on a lean organization with multi-competencies personnel. This job description is not exhaustive and only highlights the key activities, responsibilities and accountabilities.<\/p>\n<h4>Main tasks and responsibilities<\/h4>\n<h4>Project phase (resident status - Muscat, Oman)<\/h4>\n<p><strong>Methods & standards:<\/strong><\/p>\n<ul>\n<li>Develop local marine & port operating procedures, checklists, and standards including emergency procedures, port regulations, aligning with industry best practices (ISGOTT, SIGTTO, OCIMF compliance).<\/li>\n<\/ul>\n<p><strong>Marine expertise:<\/strong><\/p>\n<ul>\n<li>As future job holder of the below mentioned \"Normal Operations Phase\" scope, prepare all marine operations related to LNG bunkering and Sohar Jetty operations.<\/li>\n<li>Provide marine expertise on the technical aspects of safe loading and berthing operations at the terminal and participate in technical discussions with all marine related stakeholders, such as but not limited to Oman Government bodies, Sohar and Muscat Port Authorities, MARSA LNG Team in Sohar, MARSA LNG Commercial Department, ship owners and specialists.<\/li>\n<\/ul>\n<p><strong>Budget & cost control:<\/strong><\/p>\n<ul>\n<li>Participate in the elaboration of the marine and logistics budget issuance and follow the associated costs.<\/li>\n<\/ul>\n<p><strong>Compliance & assurance:<\/strong><\/p>\n<ul>\n<li>Focal point for regulatory compliance and interface with internal and external stakeholders, such as local authorities, partners (OQ and TotalEnergies) and contractors for documentation.<\/li>\n<li>Collaborate with the Plant Production and Maintenance team, certification societies, and other stakeholders on compliance matters related to marine facilities, operational controls and vessel certifications.<\/li>\n<li>Assist during audits of Marine Service Providers, including Port Authorities.<\/li>\n<\/ul>\n<p><strong>Reporting & continuous improvement:<\/strong><\/p>\n<ul>\n<li>Elaborate and implement an adequate method and tools to supervise the technical performance of ship management, the audits and inspections process.<\/li>\n<li>Prepare periodic technical reports detailing LNG vessel performance.<\/li>\n<li>Elaborate a method and adequate tools to record and monitor all marine activities, including marine assurance documentation (vetting records, audit reports, incident investigations), safety performance, operational logs, and personnel training.<\/li>\n<li>Lead continuous improvement efforts across marine activities, aligning processes with company safety, efficiency, and performance goals.<\/li>\n<\/ul>\n<h4>Normal operations phase (rotation 28 days on \/ 28 days off - Sohar, Oman)<\/h4>\n<p><strong>Methods & standards:<\/strong><\/p>\n<ul>\n<li>Supervise the revision and implementation of local marine technical policies, standards, and procedures, including port regulations, aligning with industry best practices.<\/li>\n<\/ul>\n<p><strong>Marine & technical expertise:<\/strong><\/p>\n<ul>\n<li>Manage and supervise Bunkering & Loading Masters during all marine activities.<\/li>\n<li>Manage and supervise all marine operations related to LNG bunker and carrier ships in coordination with SIPC, acting as the key liaison with the Trading\/Shipping department.<\/li>\n<li>Advise the Plant Manager on the technical aspects of safe loading and berthing operations at the terminal and participate in technical discussions with ship owners and specialists to address LNG handling anomalies.<\/li>\n<li>Focal point for marine related routine operational, security and emergency issues.<\/li>\n<li>Oversee the technical performance of ship management, conducting audits and inspections and providing recommendations on spot cargo LNG carriers and other vessels as necessary.<\/li>\n<li>Assist during audit of Marine Service Providers including Port Authorities.<\/li>\n<li>Collaborate with the Plant Production and Maintenance team, certification societies, and other stakeholders on technical matters related to marine facilities operational controls and vessel certifications.<\/li>\n<li>Prepare and issue periodic technical reports detailing LNG vessel performance, identifying areas for improvement, and providing actionable recommendations.<\/li>\n<\/ul>\n<p><strong>Logistics:<\/strong><\/p>\n<ul>\n<li>Manage & supervise Site Lifting Specialist and on-site Warehouse & Logistics personnel.<\/li>\n<li>Establish and refine the company's warehousing and lifting policy and strategy to optimize manpower, equipment, and operational efficiency in line with best practices.<\/li>\n<li>Plan, develop and implement standardized procedures for managing materials, equipment, spare parts, and lifting tools essential for operations, leveraging SAP for enhanced control.<\/li>\n<li>Oversee daily warehouse and lifting activities, ensuring proper classification and safe management of stock materials using SAP systems.<\/li>\n<li>Monitor all lifting operations within the warehouse, plant premises and marine terminal to ensure compliance with safety regulations and operational standards.<\/li>\n<li>Ensure all warehouse and contractor-provided lifting equipment and accessories, such as cranes, forklifts, and rigging tools are inspected, certified and maintained to meet safety and operational standards before use on company premises.<\/li>\n<\/ul>\n<p><strong>Reporting & continuous improvement:<\/strong><\/p>\n<ul>\n<li>Maintain comprehensive records of marine, warehousing, and lifting activities, including equipment certifications, operational logs, and personnel training.<\/li>\n<li>Prepare periodic reports on inventory, lifting operations, marine activities, and safety performance to support continuous improvement initiatives.<\/li>\n<li>Collaborate with internal and external stakeholders to address technical issues and ensure the smooth execution of marine, logistics, and lifting operations.<\/li>\n<li>Lead continuous improvement efforts across marine and logistics activities, aligning processes with company safety, efficiency, and performance goals.<\/li>\n<\/ul>\n<p><strong>Compliance & assurance:<\/strong><\/p>\n<ul>\n<li>Supervise and ensure compliance with technical specifications and maintenance controls for marine facilities and logistics equipment.<\/li>\n<\/ul>\n<h4>Additional tasks<\/h4>\n<p><strong>HSE & security:<\/strong><\/p>\n<ul>\n<li>Apply and promote the company's HSE policy and local regulations, ensuring safe work practices across marine terminal, warehouse, and lifting activities.<\/li>\n<li>Participate in the investigation of incidents or near-misses related to warehousing, marine or lifting operations, the identification of root causes, the elaboration of the corrective action plan and the proper monitoring of the implementation of corrective actions to prevent recurrence.<\/li>\n<li>Ensure the application of the ISPS Code at the MARSA Terminal in collaboration with the Plant Team, ensuring proper coordination of relevant actions and surveys.<\/li>\n<\/ul>\n<p><strong>Personnel development:<\/strong><\/p>\n<ul>\n<li>Participate in maximizing the ICV (In-Country Value) during the project and operation phases by ensuring that the local marine personnel are adequately trained for operations.<\/li>\n<li>Participate in recruiting the future MARSA LNG Plant marine & logistics personnel and assess staff competency to build a capable and multi-skills workforce.<\/li>\n<li>Ensure company rules and specifications are implemented throughout the project for all production topics.<\/li>\n<\/ul>\n<h4>Additional responsibilities, as Marine Superintendent<\/h4>\n<p><strong>HSE<\/strong><\/p>\n<ul>\n<li>Adopt and demonstrate exemplary behaviour with regard to HSE, implement HSE rules and requirements within area of responsibility and ensure that required HSE competencies are within team.<\/li>\n<li>Ensure the development of key operational HSE procedures, e.g. PPE policy, risk assessment.<\/li>\n<li>Compliant with all HSE roles and regulations as per Oman law.<\/li>\n<\/ul>\n<p><strong>Personnel development & competency<\/strong><\/p>\n<ul>\n<li>Provide technical support to the recruitment and training of Marine and Logistics personnel.<\/li>\n<li>Develop the Personal Development Plan (IDPs) for Marine and Logistics Team based on the competency gap analysis. This includes on-the-job training, directing, and proper work delegation.<\/li>\n<li>Manage team performance and KPIs.<\/li>\n<li>Provide coaching and mentoring for Marine and Logistics team.<\/li>\n<li>Participate in succession planning process.<\/li>\n<\/ul>\n<p><strong>Budget & cost control<\/strong><\/p>\n<ul>\n<li>Accountable for the marine, warehouse and lifting associated costs.<\/li>\n<li>Participate in marine and logistics budget issuance and follow the associated costs.<\/li>\n<li>Participate in yearly business plan & budget.<\/li>\n<\/ul>\n<p><strong>General<\/strong><\/p>\n<ul>\n<li>Ensure company rules and specifications are implemented throughout the project for all Marine and Logistics topics.<\/li>\n<\/ul>\n<h4>Key interactions<\/h4>\n<p><strong>Internal:<\/strong> Operations, Shipping department, Procurement and Contract department, Project, Engineering, Training<\/p>\n<p><strong>External:<\/strong> SIPC, Port authority, Ships Agents, Ship master, Independent Cargo Surveyor, warehouse and lifting contractors.<\/p>\n<h4>Education requirements<\/h4>\n<p>Master mariner deep sea or equivalent (Class 1)<\/p>\n<h4>Language requirements<\/h4>\n<p>Excellent knowledge of written, read, and spoken English (required)<\/p>\n<h4>Background and experience<\/h4>\n<p><strong>Professional experience:<\/strong> Extensive experience in LNG shipping operations, terminal management, vessel berthing, cargo handling, and compliance with maritime safety and environmental regulations.<\/p>\n<p><strong>Experience in similar position (years):<\/strong> 12+ years including 5 years as Chief Officer or Master on LNG\/LPG Carriers or crude\/clean oil Carriers. Good knowledge in warehouse and lifting activities.<\/p>\n<h4>Required competencies<\/h4>\n<p>(Degree of mastery: 1: weak - 2: medium - 3: good - 4: excellent)<\/p>\n<table>\n <tr>\n <td><strong>Technical<\/strong><\/td>\n <td><strong>Soft<\/strong><\/td>\n <\/tr>\n <tr>\n <td>Port and terminal operations and interface - 4<\/td>\n <td>Management & Leadership Skills - 4<\/td>\n <\/tr>\n <tr>\n <td>Marine emergency response - 4<\/td>\n <td>Cross-functionality and resolve general complex issues - 3<\/td>\n <\/tr>\n <tr>\n <td>Management of HSE on site - 4<\/td>\n <td>Communications skills - 4<\/td>\n <\/tr>\n <tr>\n <td>Regulatory knowledge - 4<\/td>\n <td>Personnel coaching - 4<\/td>\n <\/tr>\n <tr>\n <td><\/td>\n <td>Open-mindedness & Adaptability - 4<\/td>\n <\/tr>\n <tr>\n <td><\/td>\n <td>Innovation - 3<\/td>\n <\/tr>\n<\/table><\/p><p><\/p>