Document Controller

<p>Provide operational and technical engineering support across upstream surface facilities and associated systems, including on plot and off plot installations, during execution, commissioning, start up, and steady state operations. Support troubleshooting, technical assessments, and operational problem solving to ensure safe and efficient plant and field operations. Deliver assigned engineering and operational support tasks, including technical backup for hardware, process systems, utilities, and associated applications. Support pre commissioning, commissioning, start up, and readiness activities for projects, brownfield modifications, and operational improvements. Interface with Operations, Maintenance, Projects, HSE, Supply Chain and other Functions to support technical resolution of operational and execution issues. Support procurement and supply activities from a technical standpoint, including resolving operational and technical clarification matters. Monitor and support readiness to operate activities to ensure assets meet safety, operability, and reliability requirements. Participate in operational reviews, audits, studies, and assurance activities (e.g. ORA, PSSR), as required by project or asset lifecycle stage. Ensure compliance with company engineering standards, operating philosophies, applicable regulations, and best industry practices. Engineer Operation Support: Execute assigned engineering and operational support tasks under supervision. Apply approved engineering procedures, standards, and work practices during execution and operations. Support commissioning, start up, and operational activities as part of a multi disciplinary team. Contribute to studies, reviews, and troubleshooting activities under guidance. Senior Engineer Operation Support: Independently handle multiple operational support and execution scopes across on plot and off plot facilities. Provide technical guidance and mentoring to junior engineers and trainees. Apply hands on experience in upstream surface facilities, including major process units and associated rotating and static equipment. Act as discipline or process lead in technical reviews and studies (e.g. design reviews, HAZOP, RCAs, MOCs). Lead technical input for brownfield modifications, operational improvements, and energy efficiency initiatives. Manage technical aspects of procurement, bid evaluation, and vendor document reviews. Lead Engineer Operation Support: Act as technical authority for operational support across on plot and off plot upstream facilities. Provide strategic technical direction and ensure consistent application of engineering principles across assets and teams. Lead and coordinate engineering and operational support teams during execution, commissioning, and readiness phases. Serve as focal point for ORA, PSSR, commissioning governance, and operational readiness assurance. Own technical risk evaluation, readiness endorsement, and final technical recommendations to management and stakeholders. Support capability development, succession planning, and continuous improvement within Operation Support. Key interactions Internal: Operated Assets functions. External: Contractors, Vendors &amp; Suppliers Notable Working Conditions. Field Operations and office environment, Moderate to intensive computer screen use.</p><p><strong>Desired Candidate Profile</strong></p><h2>Education requirements:</h2><p>Bachelors in Process, Chemical, or equivalent</p><h2>Language requirements :</h2><p>Excellent knowledge of written, read, and spoken English (required) | Arabic - Native (desirable)</p><h2>Background and experience:</h2><p>Background 5+ years of relevant experience Adaptable and motivated engineering professional who thrives in complex operational and project environments. Experience in engineering design support and troubleshooting within upstream surface facilities. Exposure to project lifecycle activities including planning, installation, commissioning, start up, and operational support. Demonstrates sound technical judgment with knowledge of engineering standards, material specifications, and applicable international codes. Working knowledge of Quality Assurance, Quality Control, and HSE requirements. Ability to interpret Process diagrams (PFDs, P&amp;IDs), engineering drawings, and OEM manuals.</p><h2>Competencies and skills:</h2><h3>Soft Skills</h3><p>Excellent interpersonal skills with strong multi cultural awareness and sensitivity. Ability to build effective working relationships with internal teams and contractors, with a strong focus on collaboration. Ability to manage multiple priorities in a dynamic, time critical operational environment. Analytical and fact based approach to problem solving and decision making. Strong troubleshooting mindset and result oriented attitude.</p><h3>Technical Skills</h3><p>Computer literate with working knowledge of standard office and engineering applications (e.g. MS Office). Sound technical judgment with practical understanding of upstream Oil &amp; Gas engineering disciplines. Knowledge of resource coordination, interface management, and basic contract administration. Experience in Root Cause Analysis (RCA) and structured problem solving techniques. Ability to read and interpret engineering drawings, specifications, and vendor documentation. Basic understanding of project execution and project management principles. Ability to support the development, review, and modification of technical and operational procedures. Capability to provide technical support, troubleshooting, backup, and operational assistance as required.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Cold Email Outreach Specialist (Outbound Email &amp; Lead Generation) – Remote Position Type: Full-Time, Remote Location: Middle East Preferred Working Hours: U.<br>S. Client Business Hours About the Role At Pavago, one of our clients is hiring a Cold Email Outreach Specialist to generate qualified sales opportunities through strategic outbound email campaigns.<br> This is a hands-on, performance-driven role where you’ll own the entire cold email process—from building targeted prospect lists and writing personalized outreach to managing deliverability, optimizing campaigns, and qualifying inbound responses.<br> Success in this role comes from combining strong copywriting, technical deliverability knowledge, and a data-driven approach to consistently generate qualified pipeline for the sales team.<br> If you’re passionate about outbound prospecting, enjoy experimenting with messaging, and understand what it takes to keep campaigns landing in inboxes—not spam folders—this role is for you.<br> What You’ll Own Prospect Research &amp; List Building Build highly targeted prospect lists using: Apollo ZoomInfo LinkedIn Sales Navigator Crunchbase Similar prospecting platforms Segment prospects by: Industry Company size Job title Geography Ideal Customer Profile (ICP) Verify and clean contact data using: NeverBounce ZeroBounce Clearout Maintain organized prospect databases and outreach lists.<br> Cold Email Campaign Management Write personalized cold email copy, subject lines, and calls-to-action.<br> Build and launch multi-step outbound sequences (4–8 touchpoints).<br> Personalize messaging using company and prospect research.<br> Monitor campaign performance daily.<br> Continuously optimize campaigns based on engagement and reply metrics.<br> Deliverability &amp; Inbox Management Manage inbox reputation using platforms such as: Instantly Lemlist Smartlead Mailwarm Monitor: Bounce rates Spam scores Sender reputation Inbox health Rotate sending domains and inboxes to maximize deliverability.<br> Identify and resolve deliverability issues before campaign performance declines.<br> Campaign Optimization &amp; Reporting Conduct A/B testing on: Subject lines Messaging CTAs Send times Track key metrics including: Open rates Positive reply rates Bounce rates Conversion rates Prepare campaign performance reports and recommend improvements.<br> Document testing results and optimization history.<br> Lead Qualification &amp; CRM Management Review campaign replies and categorize responses accurately.<br> Identify qualified prospects and route them to the sales team.<br> Maintain accurate CRM records using: HubSpot Salesforce Zoho CRM Similar CRM platforms Ensure outreach data remains organized and up to date.<br> Compliance &amp; Best Practices Ensure campaigns comply with: CAN-SPAM GDPR CCPA Maintain suppression and unsubscribe lists.<br> Follow outbound email best practices to protect sender reputation.<br> What Makes You a Strong Fit Excellent persuasive and concise writing skills.<br> Strong analytical mindset with a focus on performance improvement.<br> Comfortable using outbound automation and deliverability tools.<br> Organized, proactive, and highly execution-focused.<br> Strong attention to detail.<br> Continuously tests, learns, and optimizes campaign performance.<br> Required Experience &amp; Skills Experience 1–2+ years of experience in: Cold Email Outreach Outbound Lead Generation Sales Development (SDR) Outbound Marketing Technical Skills Hands-on experience with: Apollo Instantly Lemlist Smartlead Woodpecker Similar outreach platforms Experience writing cold email campaigns.<br> Strong Excel or Google Sheets skills.<br> Excellent written English communication.<br> Nice-to-Have Experience managing large-scale email deliverability.<br> Understanding of: DNS SPF DKIM DMARC Experience supporting B2B SaaS, agencies, or service businesses.<br> Experience collaborating with SDRs or Account Executives.<br> Familiarity with outbound automation workflows and CRM integrations.<br> What a Typical Day Looks Like Build and refine prospect lists.<br> Launch and monitor outbound email campaigns.<br> Review inbox health and deliverability metrics.<br> Optimize messaging, targeting, and campaign performance.<br> Qualify interested prospects and hand them off to sales.<br> Update CRM records and maintain campaign documentation.<br> In short: You own outbound email execution—from research and personalization to optimization and lead qualification—ensuring a consistent flow of qualified opportunities into the sales pipeline.<br> Key Metrics for Success (KPIs) High email open rates.<br> Positive reply and conversation rates.<br> Low bounce rates and strong inbox health.<br> Consistent campaign execution and optimization.<br> Accurate CRM documentation.<br> Growth in qualified outbound pipeline.<br> Why Join Us?<br> Own the complete outbound email process from strategy to execution.<br> Work with modern sales engagement and automation tools.<br> Directly influence pipeline growth and revenue generation.<br> Performance-driven environment with measurable impact.<br> Opportunities to grow into: Senior Outbound Specialist Sales Development Team Lead Outbound Growth Manager Revenue Operations Interview Process Initial Phone Screen Spark Hire Intro Video (3–5 minutes) Recruiter Interview Practical Assessment (Cold Email Sequence Exercise) Client Interview Offer &amp; Onboarding What Happens After You Apply Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video .<br> This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.<br> Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team.<br> This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.<br> Don’t overthink it—you can record your video as many times as you’d like before submitting it.<br> Only your final submission will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.<br> Apply Now If you’re passionate about outbound prospecting, enjoy writing high-performing cold emails, understand email deliverability, and want to help generate qualified sales opportunities through data-driven outreach, we’d love to hear from you.<br> Apply today and become a key contributor to building a predictable outbound pipeline.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Cold Email Outreach Specialist (Outbound Email &amp; Lead Generation) – Remote Position Type: Full-Time, Remote Location: Middle East Preferred Working Hours: U.<br>S. Client Business Hours About the Role At Pavago, one of our clients is hiring a Cold Email Outreach Specialist to generate qualified sales opportunities through strategic outbound email campaigns.<br> This is a hands-on, performance-driven role where you’ll own the entire cold email process—from building targeted prospect lists and writing personalized outreach to managing deliverability, optimizing campaigns, and qualifying inbound responses.<br> Success in this role comes from combining strong copywriting, technical deliverability knowledge, and a data-driven approach to consistently generate qualified pipeline for the sales team.<br> If you’re passionate about outbound prospecting, enjoy experimenting with messaging, and understand what it takes to keep campaigns landing in inboxes—not spam folders—this role is for you.<br> What You’ll Own Prospect Research &amp; List Building Build highly targeted prospect lists using: Apollo ZoomInfo LinkedIn Sales Navigator Crunchbase Similar prospecting platforms Segment prospects by: Industry Company size Job title Geography Ideal Customer Profile (ICP) Verify and clean contact data using: NeverBounce ZeroBounce Clearout Maintain organized prospect databases and outreach lists.<br> Cold Email Campaign Management Write personalized cold email copy, subject lines, and calls-to-action.<br> Build and launch multi-step outbound sequences (4–8 touchpoints).<br> Personalize messaging using company and prospect research.<br> Monitor campaign performance daily.<br> Continuously optimize campaigns based on engagement and reply metrics.<br> Deliverability &amp; Inbox Management Manage inbox reputation using platforms such as: Instantly Lemlist Smartlead Mailwarm Monitor: Bounce rates Spam scores Sender reputation Inbox health Rotate sending domains and inboxes to maximize deliverability.<br> Identify and resolve deliverability issues before campaign performance declines.<br> Campaign Optimization &amp; Reporting Conduct A/B testing on: Subject lines Messaging CTAs Send times Track key metrics including: Open rates Positive reply rates Bounce rates Conversion rates Prepare campaign performance reports and recommend improvements.<br> Document testing results and optimization history.<br> Lead Qualification &amp; CRM Management Review campaign replies and categorize responses accurately.<br> Identify qualified prospects and route them to the sales team.<br> Maintain accurate CRM records using: HubSpot Salesforce Zoho CRM Similar CRM platforms Ensure outreach data remains organized and up to date.<br> Compliance &amp; Best Practices Ensure campaigns comply with: CAN-SPAM GDPR CCPA Maintain suppression and unsubscribe lists.<br> Follow outbound email best practices to protect sender reputation.<br> What Makes You a Strong Fit Excellent persuasive and concise writing skills.<br> Strong analytical mindset with a focus on performance improvement.<br> Comfortable using outbound automation and deliverability tools.<br> Organized, proactive, and highly execution-focused.<br> Strong attention to detail.<br> Continuously tests, learns, and optimizes campaign performance.<br> Required Experience &amp; Skills Experience 1–2+ years of experience in: Cold Email Outreach Outbound Lead Generation Sales Development (SDR) Outbound Marketing Technical Skills Hands-on experience with: Apollo Instantly Lemlist Smartlead Woodpecker Similar outreach platforms Experience writing cold email campaigns.<br> Strong Excel or Google Sheets skills.<br> Excellent written English communication.<br> Nice-to-Have Experience managing large-scale email deliverability.<br> Understanding of: DNS SPF DKIM DMARC Experience supporting B2B SaaS, agencies, or service businesses.<br> Experience collaborating with SDRs or Account Executives.<br> Familiarity with outbound automation workflows and CRM integrations.<br> What a Typical Day Looks Like Build and refine prospect lists.<br> Launch and monitor outbound email campaigns.<br> Review inbox health and deliverability metrics.<br> Optimize messaging, targeting, and campaign performance.<br> Qualify interested prospects and hand them off to sales.<br> Update CRM records and maintain campaign documentation.<br> In short: You own outbound email execution—from research and personalization to optimization and lead qualification—ensuring a consistent flow of qualified opportunities into the sales pipeline.<br> Key Metrics for Success (KPIs) High email open rates.<br> Positive reply and conversation rates.<br> Low bounce rates and strong inbox health.<br> Consistent campaign execution and optimization.<br> Accurate CRM documentation.<br> Growth in qualified outbound pipeline.<br> Why Join Us?<br> Own the complete outbound email process from strategy to execution.<br> Work with modern sales engagement and automation tools.<br> Directly influence pipeline growth and revenue generation.<br> Performance-driven environment with measurable impact.<br> Opportunities to grow into: Senior Outbound Specialist Sales Development Team Lead Outbound Growth Manager Revenue Operations Interview Process Initial Phone Screen Spark Hire Intro Video (3–5 minutes) Recruiter Interview Practical Assessment (Cold Email Sequence Exercise) Client Interview Offer &amp; Onboarding What Happens After You Apply Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video .<br> This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.<br> Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team.<br> This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.<br> Don’t overthink it—you can record your video as many times as you’d like before submitting it.<br> Only your final submission will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.<br> Apply Now If you’re passionate about outbound prospecting, enjoy writing high-performing cold emails, understand email deliverability, and want to help generate qualified sales opportunities through data-driven outreach, we’d love to hear from you.<br> Apply today and become a key contributor to building a predictable outbound pipeline.<br></span> </div>

<p>Provide Operational Support at OQEP, Operated Assets Operations Support, under TL Operation Support scope s by delivering of a best practice operational strategies and results; in order to ensure safe and efficient operations at the site.</p><p>The position will act in accordance with the OQEP s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, QHSE &amp; Energy Management System requirements standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p><h2>Main tasks and responsibilities</h2><h3>Common for All Levels</h3><p>Provide operational and technical engineering support across upstream surface facilities and associated systems, including on plot and off plot installations, during execution, commissioning, start up, and steady state operations.</p><p>Support troubleshooting, technical assessments, and operational problem solving to ensure safe and efficient plant and field operations.</p><p>Deliver assigned engineering and operational support tasks, including technical backup for hardware, process systems, utilities, and associated applications.</p><p>Support pre commissioning, commissioning, start up, and readiness activities for projects, brownfield modifications, and operational improvements.</p><p>Interface with Operations, Maintenance, Projects, HSE, Supply Chain and other Functions to support technical resolution of operational and execution issues.</p><p>Support procurement and supply activities from a technical standpoint, including resolving operational and technical clarification matters.</p><p>Monitor and support readiness to operate activities to ensure assets meet safety, operability, and reliability requirements.</p><p>Participate in operational reviews, audits, studies, and assurance activities (e.g. ORA, PSSR), as required by project or asset lifecycle stage.</p><p>Ensure compliance with company engineering standards, operating philosophies, applicable regulations, and best industry practices.</p><h3>Engineer Operation Support</h3><p>Execute assigned engineering and operational support tasks under supervision.</p><p>Apply approved engineering procedures, standards, and work practices during execution and operations.</p><p>Support commissioning, start up, and operational activities as part of a multi disciplinary team.</p><p>Contribute to studies, reviews, and troubleshooting activities under guidance.</p><h3>Senior Engineer Operation Support</h3><p>Independently handle multiple operational support and execution scopes across on plot and off plot facilities.</p><p>Provide technical guidance and mentoring to junior engineers and trainees.</p><p>Apply hands on experience in upstream surface facilities, including major process units and associated rotating and static equipment.</p><p>Act as discipline or process lead in technical reviews and studies (e.g. design reviews, HAZOP, RCAs, MOCs).</p><p>Lead technical input for brownfield modifications, operational improvements, and energy efficiency initiatives.</p><p>Manage technical aspects of procurement, bid evaluation, and vendor document reviews.</p><h3>Lead Engineer Operation Support</h3><p>Act as technical authority for operational support across on plot and off plot upstream facilities.</p><p>Provide strategic technical direction and ensure consistent application of engineering principles across assets and teams.</p><p>Lead and coordinate engineering and operational support teams during execution, commissioning, and readiness phases.</p><p>Serve as focal point for ORA, PSSR, commissioning governance, and operational readiness assurance.</p><p>Own technical risk evaluation, readiness endorsement, and final technical recommendations to management and stakeholders.</p><p>Support capability development, succession planning, and continuous improvement within Operation Support.</p><h2>Key interactions</h2><p>Internal: Operated Assets functions.</p><p>External: Contractors, Vendors &amp; Suppliers</p><h2>Notable Working Conditions.</h2><p>Field Operations and office environment, Moderate to intensive computer screen use.</p><p><strong>Desired Candidate Profile</strong></p><h2>Education requirements</h2><p>Bachelors in Process, Chemical, or equivalent</p><h2>Language requirements</h2><p>Excellent knowledge of written, read, and spoken English (required) | Arabic - Native (desirable)</p><h2>Background and experience</h2><h3>Competencies and skills</h3><h4>Background</h4><p>5+ years of relevant experience</p><p>Adaptable and motivated engineering professional who thrives in complex operational and project environments.</p><p>Experience in engineering design support and troubleshooting within upstream surface facilities.</p><p>Exposure to project lifecycle activities including planning, installation, commissioning, start up, and operational support.</p><p>Demonstrates sound technical judgment with knowledge of engineering standards, material specifications, and applicable international codes.</p><p>Working knowledge of Quality Assurance, Quality Control, and HSE requirements.</p><p>Ability to interpret Process diagrams (PFDs, P&amp;IDs), engineering drawings, and OEM manuals.</p><h4>Soft Skills</h4><p>Excellent interpersonal skills with strong multi cultural awareness and sensitivity.</p><p>Ability to build effective working relationships with internal teams and contractors, with a strong focus on collaboration.</p><p>Ability to manage multiple priorities in a dynamic, time critical operational environment.</p><p>Analytical and fact based approach to problem solving and decision making.</p><p>Strong troubleshooting mindset and result oriented attitude.</p><h4>Technical Skills</h4><p>Computer literate with working knowledge of standard office and engineering applications (e.g. MS Office).</p><p>Sound technical judgment with practical understanding of upstream Oil &amp; Gas engineering disciplines.</p><p>Knowledge of resource coordination, interface management, and basic contract administration.</p><p>Experience in Root Cause Analysis (RCA) and structured problem solving techniques.</p><p>Ability to read and interpret engineering drawings, specifications, and vendor documentation.</p><p>Basic understanding of project execution and project management principles.</p><p>Ability to support the development, review, and modification of technical and operational procedures.</p><p>Capability to provide technical support, troubleshooting, backup, and operational assistance as required.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>EMPLOYEE JOB DESCRIPTION</b></p> <p>JOB PURPOSE:</p> <p>To manage the procurement team and hold responsibility over department to ensure all ADCs material and service requirements are met as per the assigned budgets and business objectives are achieved all the while complying with industry and ADC quality and safety standards.</p> <p>KEY ACCOUNTABILITIES:</p> <p>Description</p> <p>General Procurement Activity</p> <p>Ensure that the procurement activities are carried out in accordance with the established policies and procedures, review purchase requests and ensure that adequate scope of work, cost estimate and budget has been provided for processing the tender.</p> <p>Resource Allocation</p> <p>Plan and allocate procurement resource requirements by reviewing and monitoring purchase requests from departments and comparing with business plans to recommend any changes to department budgets or policies and procedures to adapt to the changing nature and size of the workforce.</p> <p>Supplier Selection</p> <p>Participate in the selection of suppliers by assisting in RFP issuance and facilitate the tendering and evaluation process by reviewing proposals from a cost perspective in accordance with the ADC procurement policies and procedures.</p> <p>Contract Document &amp; Negotiation</p> <p>Participate in the identification and formulation of standard sets of appropriate terms and conditions suitable for various types of Contracts to form part of tender packages.</p> <p>Participate in negotiations with vendors and contractors where applicable per the tender process.</p> <p>Review and approve critical documents including but not limited to the Technical Material Requirement (TMR) issued by end users, purchase orders, contract extensions, call of agreements and re-float requests for quotations to ensure effectiveness and proper control of bid management operations.</p> <p>Collaborate with Marketing and Contracts to ensure that purchase contracts issued are fully supportive of prime contract negotiated on behalf of the Company.</p> <p>Communication &amp; Monitoring</p> <p>Communicate the requirement of operational procedures and instructions to subordinates and monitor their adherence so that work is carried out in a controlled manner.</p> <p>Day-to-Day Activities</p> <p>Manage and oversee the activities of Procurement Agents, Buyers and Procurement Specialists to provide the necessary guidance to conduct their day-to-day activities.</p> <p>Assign buyers to new contracts and agreements pertaining to ship repairs, maintenance and refits as well as review large purchase orders as required to ensure that the process is carried out effectively.</p> <p>Cost saving</p> <p>Identify, evaluate and capitalise on opportunities to reduce costs by improving the organisations buying patterns and supply channels.</p> <p>Negotiate with suppliers/ vendors to purchase required materials at optimum price and delivery, and to meet cost saving objective.</p> <p>Vendor / Supplier Management</p> <p>Oversee and manage the relationships with suppliers / vendors to ensure that material delivery corresponds to requirements and schedule commitments made at time of purchase order issue.</p> <p>Resolve complaints / issues related to suppliers / vendors or direct the same to the SM procurement and Contracts where appropriate, to ensure its timely resolution and enable building and maintaining strong business relationships.</p> <p>Evaluate new suppliers to create a comprehensive bidders list and ensure that all accepted suppliers can cater to ADC requirements.</p> <p>Continuous Improvement</p> <p>Establish and maintain an environment receptive to continuous improvement methodologies and initiatives.</p> <p>Motivate subordinates and identify opportunities for continuous improvement of systems, processes and practices considering international leading practices, improvement of business processes, cost reduction and productivity improvement.</p> <p>Policies, Systems, Processes &amp; Procedures</p> <p>Recommend improvements to departmental procedures and controls so that all relevant policy / procedural requirements are fulfilled while delivering a quality and cost-effective service to customers, Identify and suggest changes to the Procurement Policies and Procedures in order to maintain high levels of effectiveness within the Procurement Department.</p> <p>Quality, Health, Safety, &amp; Environment</p> <p>Ensure compliance to all relevant quality, health, safety and environmental management procedures and controls across the department to guarantee employee safety, compliance, delivery of high-quality products/ service and a responsible environmental attitude</p> <p>COMMUNICATIONS &amp; WORKING RELATIONSHIPS:</p> <p>Internal:</p> <p>Department Head Supply Chain Management</p> <p>Direct reports</p> <p>Procurement and contracts staff</p> <p>All user departments within ADC</p> <p>Tender and/or any relevant committees</p> <p>Finance</p> <p>External:</p> <p>Suppliers</p> <p>Contractors</p> <p>Consultants</p> <p> QUALIFICATIONS, EXPERIENCE &amp; SKILLS:</p> <p>Minimum Qualifications:</p> <p>Bachelors Degree in business administration or engineering or an equivalent qualification</p> <p> Minimum Experience:</p> <p>8 years experience in procurement and contracts</p> <p>Experience in the ship building/repair or related industry is an advantage</p> <p> Job-Specific Knowledge &amp; Skills:</p> <p>Knowledge of procurement and contracts processes and practices</p> <p>Knowledge of international import/export rules and regulations</p> <p>Awareness of Customs rules and regulations</p> <p>Negotiation skills</p> <p>Analytical skills</p> <p>Communication skills</p> <p>Customer service skills</p> <p>Supervisory and teamwork skills</p> <p>Computer skills</p> <p> </p> <p><br></p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provides strong technical engineering expertise pertaining Central Maintenance Planning &amp; Support Systems works, across RPI designated sites and all related operations, under TL Central Planning System &amp; Coordination scope s, as Technical Service provider of maintenance and execution of minor projects, modifications in accordance with the technical standards set by TSD to maintain the assets through; (1) Execute maintenance planning activities and shutdown to assets &amp; products, (2) Prepare reports and implementation plans / coordination for minor maintenance works in the designated areas, and (3) guide young engineers in Central Planning System &amp; Coordination matters; in order to ensure maximum availability of plant at all times, optimizing the cost, time &amp; resource utilization, minimizing the down time and meeting the operational targets that support the gross margin / profitability with a sufficient organizational capability for business continuity while identifying &amp; developing talent people to as feeder for OQ talent pipeline.</p><p>The position will act in accordance with the Group s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and standards, supported by an IT Technology platform, HSE standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p><p><strong>Main tasks and responsibilities</strong></p><p><strong>Role Scope</strong></p><p>Scope</p><p>RPI Assets Maintenance</p><p>Central Planning System &amp; Coordination</p><p>SAP maintenance model Owner</p><p>CMMS (SAP) PM master data and level of CMMS (SAP) usage</p><p>Safety and environmental compliance</p><p><strong>Accountabilities:</strong></p><p><strong>Planning &amp; Scheduling</strong></p><p>Provide input in development of maintenance strategies and plans, its administration, control, and availability of resources.</p><p>Maintenance focal point as SAP maintenance model Owner for assigned assets.</p><p>Arranges for planning/ preparations Shutdown related for jobs. Keep the packages ready in view of materials, resources &amp; other requirements to take-up the jobs in any opportunity.</p><p>Ensures that all temporary &amp; permanent solutions are being planned &amp; executed in coordination with execution teams for the Inspection generated work requests.</p><p><strong>Central Planning System &amp; Coordination</strong></p><p>Coordination with concerned discipline engineers to prepare detailed specifications, scope of work and ensure optimum use of resources.</p><p>Participation in identifying &amp; arranging maintenance works beyond in-house resources and need to be contracted out.</p><p>Leads daily maintenance planning meetings to discuss &amp; coordinate schedules, timing, and critical &amp; priority work, identifying manpower and equipment requirements.</p><p>Monitor &amp; guide planners to prepare maintenance plans, schedules with sufficient resources requirements for all maintenance activities.</p><p>Analyze the performance indicators and recommend solutions to catch-up for lagging areas.</p><p>Review job plans in the CMMS system giving job estimates showing sequence of steps, manpower requirements, man-hour requirements and any materials or equipment needed</p><p>Monitors and coordinate work executor s compliance to routine maintenance or SD planned.</p><p>Review &amp; adjusts planned maintenance schedules to maximize efficiency and discusses/resolves of actual time from schedule time.</p><p>Monitor the progress of the planned maintenance activities and update contractor s performance.</p><p>Conduct audit backlog, update estimates, and ensure maintenance orders are charged under correct WBS/ cost centres.</p><p>Proactively resolves issues during all phases of the schedule maintenance (including scope development &amp; start up to completion of shutdown/maintenance activities).</p><p>Involves in procurement process by preparation of detailed scope of works and liaising with contracts management &amp; execution teams.</p><p><strong>Stakeholder</strong></p><p>Collaborating with other teams and stakeholders, such as maintenance, engineering, procurement, and contractors.</p><p>Design the relevant contracts &amp; procurement of materials as per company strategy</p><p>Provide adequate contractor &amp; vendor management</p><p><strong>Regulatory &amp; Compliance</strong></p><p>Ensuring compliance with safety and environmental regulations, minimizing the risk of accidents and environmental incidents.</p><p>Ensuring that all relevant HSE aspects are incorporated in the scope work packs.</p><p>Implementation of lessons learned.</p><p>Ensure proper document &amp; data management to achieve an auditable process</p><p>Provide facilitation for external/ internal audits and follow-up of the maintenance function action items.</p><p><strong>Budget</strong></p><p>Developing maintenance budgets, ensuring that maintenance activities are cost-effective and align with the overall goals of the organization.</p><p>Analyse and monitor the progress &amp; budget status for capital projects.</p><p>Compilation of CAPEX &amp; OPEX budget, monitoring, and control.</p><p><strong>Reporting &amp; Continuous Improvements</strong></p><p>Leads in generating and preparation of reports and feedback regarding maintenance performance, compliance monitoring to implemented work processes.</p><p>Reviews the progress reports &amp; performance indicators and takes appropriate action and coordinates with concerned teams to catch-up for lagging areas.</p><p>Providing periodic reports regarding work status.</p><p>Maintenance backlog reports, analysis, and issuance of recommendation to the execution teams</p><p>Reporting the MOC under the maintenance function implementation</p><p><strong>Key interactions</strong></p><p>Internal: All Maintenance Managers &amp; Engineers, Planners, All Operations Managers, Procurement, Finance, People &amp; Culture, QHSE</p><p>External: Contractors, Vendors &amp; Suppliers</p><p>Notable Working Conditions. Field Operations and office environment, Moderate to intensive computer screen use.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum Qualification for this position is a bachelor s degree in mechanical / Electrical / Instrument Engineering or equivalent.</li><li>Excellent knowledge of written, read, and spoken English (required) | Arabic - Native (desirable)</li><li>8+years of relevant experience</li><li>Relevant experience in similar role for Central Planning System (Oil &amp; Gas / Petrochemical or Refinery Plant experience preferred).</li><li>Engineering Planning System experience is a strong plus.</li><li>Good experience in Performance management for maintenance &amp; shutdown related jobs.</li><li>Knowledge of : Computerized Maintenance Management Systems (CMMS)</li><li>Expertise in SAP- PM, MM &amp; FM Module.</li><li>Primavera / Maximo / MS Project</li><li>Extensive experience in planning, scheduling of routine maintenance.</li><li>Sound judgment in technical matters with good skills in engineering field materials specifications and international standards.</li><li>Good experience in handling of Maintenance Contracts and shutdown related jobs.</li><li>Expertise for budgeting and cost control.</li><li>Good knowledge in Quality Assurance, Quality Control and HSE plans.</li><li>Familiar with techniques for ensuring data integrity with various integration of information/ reports</li><li>Knowledgeable in HSE plans related to maintenance activities.</li><li>Understanding of Process (P&amp;IDs / PFDs) &amp; Engineering drawings and OEM manuals</li><li>Result oriented</li><li>Budget / Estimation</li><li>Good knowledge in Quality Assurance, Quality Control and HSE plans.</li><li>International Standards and applicable codes</li><li>Scheduling and Procurement process</li><li>Prior scheduling experience in a maintenance facility is a strong plus</li><li>Resources (internal and external) Cost Control</li><li>Knowledge in material specification, QA/QC, and international Codes &amp; standards</li><li>Ability to identify and resolve problems with appropriate resources</li><li>Must have excellent organizational skills and have a strong attention to detail.</li><li>Requires excellent communication skills, both verbal and written</li><li>Strong leadership skills as well as the ability to communicate across all levels.</li><li>Communication Skills (verbal / written)</li><li>SAP- PM Module. Primavera P6 / MSP, M/S Office.</li><li>Computerized Maintenance Management Systems (CMMS)</li><li>Computer problem solving skills,</li><li>Planning techniques, scheduling &amp; cost monitoring.</li><li>Knowledge in material specification, QA/QC, and international Codes &amp; standards.</li><li>Ability to schedule major shutdown projects</li><li>Ability to manage multiple priorities and perform multiple tasks simultaneously in a diversified and critical environment.</li><li>Data analysis and report writing skills</li><li>Ability to align the requirements of operations and maintenance</li><li>Able to build relationships within department staff and contractors with a focus on collaboration.</li></ul><p></p></section>

<p>JOB DESCRIPTION\nThis document is classified as \"Confidential\" information, Please share this information on a \"Need-to-Know\" basis.\nPOSITION DESCRIPTION: Position Title:\nSr Specialist Planning & Strategy Reports to:\nHead of Commercial Department:\nCommercial Location:\nMuscat\nJOB PURPOSE:\nManage and direct the identification of OTTCO internal and external strategic issues and opportunities to develop and achieve Group's short and long-term growth and profitability targets, through; (1) Oversees Strategy development and implementation process, including the analysis of its internal financial information, as well as, the external economic conditions, (2) Formalizes the Business Corporate Strategies for OTTCO Group, and (3) Oversees the Strategic Planning end-to-end cycle; in order to advise key stakeholders on strategies and measures to improve performance and works closely with finance in the business planning cycle.\nThe position will act in accordance with the Group's Mission, Vision, Values & Strategies, as well as, policies, guidelines and international standards, supported by an IT Technology platform, HSE standards, Omani's government & other legal justifications, and best international practices in consonance with national objectives.\nREPORTING STRUCTURE: Number of Staff Supervised Direct Reports:\n0 Total:\n0\nKEY RESPONSIBILITIES:\nMain tasks and responsibilities\n-\nBuilding and networking with Assets and Functions and importance of having healthy connection with Key internal stakeholders.\n-\nManagement of interfaces between Strategy and Assets Establish the short and long-term Strategy for OTTCO and translate it into business plans with objectives for further measurement of success and support the achievement of the OTTCO's strategic objectives\n-\nCapture relevant input required for the Financial Planning Models including scenario planning.\n-\nDevelop the annual business plan for the achievement of the OTTCO's vision\n-\nSupport the development of Business strategies and plans to maximize value for OTTCO\nJOB DESCRIPTION\nThis document is classified as \"Confidential\" information, Please share this information on a \"Need-to-Know\" basis.\n-\nManage \/ execute the complex analysis of external economic conditions and assess (business & financial) impact on OTTCO operations (e.g., inflation, interest rates, exchange rates, etc.) to adjust business plans and ensure OTTCO stays current with and ahead of the market and competition\n-\nManage the development of integrated financial models & forecasting to analyze data, project and evaluate the potential returns and risks for capital expenditure investment and any other special projects \/ initiatives with material financial impact, and formulate recommendations for decisions. The financial models must include:\n-\nRelevant areas for an Energy company vertically integrated corporate Energy sector (Upstream, downstream, chemical, commercial, Alternative Energies)\n-\nAccurate \/ updated complex financial models to evaluate OTTCO financial plans\n-\nIdentify opportunities for improving the value delivery of Strategy & Planning through innovation and use of technology (digitization)\n-\nManage the creation and implementing consolidated strategic planning processes at OTTCO by designing strategic plans, providing improvement & recommendations and aligning with finance on the financial plans.\n-\nManage the gathering of critical information that includes the description and analysis of the environment, financial requirements, people requirements and marketing plan (if applicable), to determine the future strategy for growth, financial needs, and ways to attract investors and lenders.\n-\nIncorporate strategies, tactics in the business plans, to provide results to the forefront.\n-\nWork closely with finance control team and other cross functional teams to produce suite of documents, including annual business plan, forecast, budget commentary, reforecasts, key business lines and corporate KPIs.\n-\nProvide insights associated with key variance \/ trends arising from reports, forecasts and plans\n-\nWorks effectively with managers in areas of responsibility to ensure that department objectives, performance metrics, quality measures, and budget targets are achieved\nQUALIFICATIONS, EXPERIENCE, & SKILLS:\nBachelor's degree in Finance, Economics, Business Administration or equivalent.\n-\n6-8 years of relevant experience\n-\nStrategic Financial Planning & Strategy development & implementation background and experience.\n-\nRelevant experience managing a similar senior role in a corporate environment for the Energy sector\n-\nStrong experience developing financial model forecasting,\n-\nStrong experience developing complex financial models to evaluate financial plans\n-\nStrategist background.\nSoft\n-\nLeadership and people management skills\n-\nDemonstrated strategic orientation\n-\nAdvanced business and financial analytical skills\n-\nAbility to influence internal and external stakeholders\n-\nDemonstrated leadership to develop high performing teams\n-\nCapable of inspiring and leading change\nJOB DESCRIPTION\nThis document is classified as \"Confidential\" information, Please share this information on a \"Need-to-Know\" basis.\n- Strong analytical and communication skills, including verbal and written skills\n- Highly organized and ability to work independently and manage teams\n- Experience and ability to lead a team\n- Critical thinking and problem-solving skills\n- Detail oriented and self-motivated\nTechnical:\n-\nStrong computer skills, including proficiency in Microsoft Word, Excel and PowerPoint\n- Ability to handle and clearly communicate complex financial information\n- Ability to conduct financial and business negotiation<\/p><p><\/p>

<p>JOB DESCRIPTION\nThis document is classified as \"Confidential\" information, Please share this information on a \"Need-to-Know\" basis.\nPOSITION DESCRIPTION: Position Title:\nSr Specialist Planning & Strategy Reports to:\nHead of Commercial Department:\nCommercial Location:\nMuscat\nJOB PURPOSE:\nManage and direct the identification of OTTCO internal and external strategic issues and opportunities to develop and achieve Group's short and long-term growth and profitability targets, through; (1) Oversees Strategy development and implementation process, including the analysis of its internal financial information, as well as, the external economic conditions, (2) Formalizes the Business Corporate Strategies for OTTCO Group, and (3) Oversees the Strategic Planning end-to-end cycle; in order to advise key stakeholders on strategies and measures to improve performance and works closely with finance in the business planning cycle.\nThe position will act in accordance with the Group's Mission, Vision, Values & Strategies, as well as, policies, guidelines and international standards, supported by an IT Technology platform, HSE standards, Omani's government & other legal justifications, and best international practices in consonance with national objectives.\nREPORTING STRUCTURE: Number of Staff Supervised Direct Reports:\n0 Total:\n0\nKEY RESPONSIBILITIES:\nMain tasks and responsibilities\n-\nBuilding and networking with Assets and Functions and importance of having healthy connection with Key internal stakeholders.\n-\nManagement of interfaces between Strategy and Assets Establish the short and long-term Strategy for OTTCO and translate it into business plans with objectives for further measurement of success and support the achievement of the OTTCO's strategic objectives\n-\nCapture relevant input required for the Financial Planning Models including scenario planning.\n-\nDevelop the annual business plan for the achievement of the OTTCO's vision\n-\nSupport the development of Business strategies and plans to maximize value for OTTCO\nJOB DESCRIPTION\nThis document is classified as \"Confidential\" information, Please share this information on a \"Need-to-Know\" basis.\n-\nManage \/ execute the complex analysis of external economic conditions and assess (business & financial) impact on OTTCO operations (e.g., inflation, interest rates, exchange rates, etc.) to adjust business plans and ensure OTTCO stays current with and ahead of the market and competition\n-\nManage the development of integrated financial models & forecasting to analyze data, project and evaluate the potential returns and risks for capital expenditure investment and any other special projects \/ initiatives with material financial impact, and formulate recommendations for decisions. The financial models must include:\n-\nRelevant areas for an Energy company vertically integrated corporate Energy sector (Upstream, downstream, chemical, commercial, Alternative Energies)\n-\nAccurate \/ updated complex financial models to evaluate OTTCO financial plans\n-\nIdentify opportunities for improving the value delivery of Strategy & Planning through innovation and use of technology (digitization)\n-\nManage the creation and implementing consolidated strategic planning processes at OTTCO by designing strategic plans, providing improvement & recommendations and aligning with finance on the financial plans.\n-\nManage the gathering of critical information that includes the description and analysis of the environment, financial requirements, people requirements and marketing plan (if applicable), to determine the future strategy for growth, financial needs, and ways to attract investors and lenders.\n-\nIncorporate strategies, tactics in the business plans, to provide results to the forefront.\n-\nWork closely with finance control team and other cross functional teams to produce suite of documents, including annual business plan, forecast, budget commentary, reforecasts, key business lines and corporate KPIs.\n-\nProvide insights associated with key variance \/ trends arising from reports, forecasts and plans\n-\nWorks effectively with managers in areas of responsibility to ensure that department objectives, performance metrics, quality measures, and budget targets are achieved\nQUALIFICATIONS, EXPERIENCE, & SKILLS:\nBachelor's degree in Finance, Economics, Business Administration or equivalent.\n-\n6-8 years of relevant experience\n-\nStrategic Financial Planning & Strategy development & implementation background and experience.\n-\nRelevant experience managing a similar senior role in a corporate environment for the Energy sector\n-\nStrong experience developing financial model forecasting,\n-\nStrong experience developing complex financial models to evaluate financial plans\n-\nStrategist background.\nSoft\n-\nLeadership and people management skills\n-\nDemonstrated strategic orientation\n-\nAdvanced business and financial analytical skills\n-\nAbility to influence internal and external stakeholders\n-\nDemonstrated leadership to develop high performing teams\n-\nCapable of inspiring and leading change\nJOB DESCRIPTION\nThis document is classified as \"Confidential\" information, Please share this information on a \"Need-to-Know\" basis.\n- Strong analytical and communication skills, including verbal and written skills\n- Highly organized and ability to work independently and manage teams\n- Experience and ability to lead a team\n- Critical thinking and problem-solving skills\n- Detail oriented and self-motivated\nTechnical:\n-\nStrong computer skills, including proficiency in Microsoft Word, Excel and PowerPoint\n- Ability to handle and clearly communicate complex financial information\n- Ability to conduct financial and business negotiation<\/p><p><\/p>

<p><h4>About Al-Futtaim</h4> <p>Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.</p> <h4>Overview of the role</h4> <p>The role of PRO involves providing efficient and compliant Government Relations support by managing immigration, residency, and regulatory transactions with government authorities. The primary purpose is to ensure the timely processing of employee-related services, maintain accurate documentation, and facilitate effective communication between the Company and external government entities. The PRO supports business continuity by ensuring compliance with applicable laws and regulations while delivering responsive administrative support to internal stakeholders, thereby fostering strong relationships with government officials and internal departments.</p> <h4>What you will do</h4> <p><strong>Immigration & Visa Services</strong><br> <li>Process and submit all types of employment and residency visa applications.</li> <li>Submit manual visa applications and supporting documents where required.</li> <li>Follow up on delayed visa applications and provide status updates.</li> <li>Submit requests for amendments and corrections to employee immigration records.</li> <li>Coordinate directly with immigration officers to obtain approvals and resolve application-related issues.</li> <li>Ensure compliance with immigration regulations and company requirements.</li></p> <p><strong>Residency Card Services</strong><br> <li>Process first-time resident card registrations.</li> <li>Handle residency card renewals and replacements.</li> <li>Submit and collect residency cards from the relevant authorities.</li> <li>Process corrections and updates to employee personal information.</li> <li>Monitor and follow up on all residency-related applications.</li></p> <p><strong>Government Liaison & Regulatory Support</strong><br> <li>Deliver and follow up on official correspondence with the Ministry of Labour and other government entities.</li> <li>Submit applications, requests, and supporting documents to relevant authorities.</li> <li>Process and follow up on transactions with municipalities and regulatory authorities.</li> <li>Visit government departments to obtain information, collect documents, and resolve administrative matters.</li> <li>Maintain effective relationships with government officials and stakeholders.</li></p> <p><strong>Medical & Employee Documentation Support</strong><br> <li>Submit employee medical examination forms to relevant authorities and medical centers.</li> <li>Collect completed medical reports and ensure proper documentation.</li> <li>Assist employees with government-related documentation and procedural requirements.</li></p> <p><strong>Mail & Document Administration</strong><br> <li>Collect official mail and correspondence from Oman Post.</li> <li>Deliver outgoing correspondence to government and external entities.</li> <li>Receive, distribute, and track incoming and outgoing documents.</li> <li>Maintain organized records and filing of official correspondence and government documents.</li></p> <p><strong>Vehicle Registration Services</strong><br> <li>Process vehicle registration renewals and related documentation.</li> <li>Coordinate with relevant authorities to ensure compliance with licensing requirements.</li></p> <p><strong>Status Reporting</strong><br> <li>Prepare and submit periodic status reports on all Government Relations transactions, including visas, residency cards, labour approvals, and other government-related matters.</li> <li>Maintain accurate records and trackers for all pending, completed, and overdue transactions.</li> <li>Escalate critical issues, delays, and compliance risks to management in a timely manner.</li> <li>Provide regular updates to stakeholders on the progress of government-related applications and requests.</li></p> <p><strong>Administrative & Team Support</strong><br> <li>Provide administrative support to the Government Relations team.</li> <li>Assist colleagues with operational and government-related requirements.</li> <li>Support office operations and departmental activities.</li> <li>Perform additional Government Relations and administrative duties as assigned.</li></p> <h4>Required skills to be successful</h4> <li>Strong knowledge of Omani immigration, visa, residency, and labour procedures.</li> <li>Proficiency in using relevant government portals and e-services (e.g., ROP, MOL, and other government platforms).</li> <li>Excellent communication, coordination, and follow-up skills.</li> <li>Fluency in Arabic and English (spoken and written).</li> <h4>What qualifies you for the role</h4> <li>Diploma or Bachelor's degree in Business Administration, Public Administration, Public Relations, or a related field.</li> <li>2-3 years of experience in Government Relations, Public Relations (PRO), Immigration Services, or a similar administrative role.</li> <li>Practical experience dealing with the Royal Oman Police, Ministry of Labour, Civil Status Department, municipalities, and other government authorities.</li> <li>Valid Omani driving licence and willingness to travel to government authorities as required.</li> <p>We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.</p> <p>Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our values of respect, integrity, collaboration, and excellence.</p> <p>As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</p></p><p></p>

<div> <p><br></p> <p> </p> <p> <strong>Job purpose </strong> </p> <p> <strong> </strong> </p> <p>Lead and govern OQ8 digitalization initiatives by identifying, prioritizing and delivering fit-for-purpose digital solutions that simplify and standardize business processes, improve data visibility and decision making, and enhance user experience. The role is accountable for translating business requirements into scalable digital products/automation (e.g., low-code, workflow, integrations, RPA and analytics), ensuring effective stakeholder engagement, vendor management, solution quality, cyber/IT compliance, and benefits realization across Muscat and Duqm operations.</p> <p>The position will act in accordance with OQ8 s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines and standards, supported by an IT Technology platform, HSE standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p> <p> <strong>Main tasks and responsibilities:</strong> </p> <ul> <li>Own and be accountable for end-to-end digitalization and digital application activities, ensuring delivery performance meets agreed scope, schedule, cost, quality, service KPIs/SLAs/OLAs and business value outcomes across Muscat and Duqm operations</li> <li>Define, maintain and govern the digitalization roadmap, demand intake, prioritization pipeline, digital/data strategy and multi-year business, application, integration and data roadmaps, ensuring alignment with corporate strategy, architecture standards, data governance, value drivers and measurable benefits realization.</li> <li>Lead the digital vision, digital agenda and organizational change program by working with stakeholders across all functions and business lines to identify opportunities, quick wins, value hunting initiatives, disruptive technologies, capability-building needs, communications, adoption measurement and ownership for successful delivery.</li> <li>Develop, manage and report on the digital project/product portfolio, including initiative scoping, charters, business cases, KPIs/benefits, timelines, resourcing, dependencies, portfolio performance, executive/steering reporting and ROI/value realization across business units.</li> <li>Translate business requirements into fit-for-purpose digital initiatives and products, ensuring process, data, solution, integration, support, change and user experience requirements are addressed consistently and aligned with ERP and related corporate platforms.</li> <li>Plan, coordinate and lead digital delivery using agile and/or waterfall methods, covering discovery, process mapping/redesign, service design/UX input where applicable, prototyping, configuration/development, testing, UAT, sign-offs, cutover, hypercare and transition to support/operations.</li> <li>Define and implement standards, procedures, guidelines and process maps for digitalization delivery and run, including requirements, design, coding/configuration, testing, release, change control, documentation, support model and information management practices.</li> <li>Evaluate, select and implement appropriate technologies for multi-location initiatives, including workflow/BPM, low-code platforms such as Power Platform, RPA, forms/portals, integrations/APIs, data/BI dashboards, mobility and omni-channel web/mobile solutions, and PoV pilots for emerging technologies where applicable.</li> <li>Establish and manage the digital ecosystem through local and global partnerships, including vendor/partner selection, scope of work definition, deliverable review and acceptance, performance monitoring, contract compliance, invoicing support, service reviews, improvement plans, knowledge transfer and documentation updates.</li> <li>Ensure solution quality, operational readiness and compliance by embedding architecture alignment, secure-by-design practices, cyber security, data privacy, information management, Microsoft 365/Azure enterprise controls, testing discipline, UAT participation, risk assessments, remediation actions and required go-live/closure approvals.</li> <li>Oversee access governance and data governance for solutions within scope by validating access requests, ensuring role-based access aligns with job responsibilities, preventing excessive or unauthorized privileges, defining data ownership, improving data quality, aligning master/reference data and standardizing reporting definitions/KPIs.</li> <li>Ensure stable operation and lifecycle management of delivered digital solutions by coordinating incident/problem follow-up through Service Desk/ITIL processes, major incident escalation, root-cause elimination, enhancement backlog management, application inventory/rationalization, version/patch planning, obsolescence, retirement and technical debt management. </li> <li>Coordinate change enablement, release management and operational resilience by aligning CAB/approvals, release windows, communications, back-out plans, BCP/DR requirements where applicable, backup/restore expectations and support readiness to reduce production risk and service disruption.</li> <li>Drive adoption and continual improvement through communications, training, awareness sessions, SOPs/user guides, super-user enablement, usage analytics, user feedback, document lifecycle controls, metadata/classification, access controls and audit trail practices.</li> <li>Maintain a repository of digital knowledge, including technology trends, standards, patterns, reusable components and lessons learned, and recommend feasible improvements and innovations relevant to OQ8</li> </ul> <p> <strong>Education requirements</strong> </p> <ul> <li>Minimum Qualification for this position is a Bachelor s Degree in computer science / information systems / computer engineering or relevant Field</li> </ul> <p> <strong>Background and experience</strong> </p> <p> <strong>Competencies and skills</strong> </p> <ul> <li>10 years of relevant experience in digitalization / digital transformation / IT delivery or relevant field.</li> <li>Process mapping and redesign (Lean/continuous improvement), requirements management and stakeholder facilitation.</li> <li>Digital solution delivery (agile/waterfall), product ownership, backlog management and release planning.<br>Automation and workflow tools (RPA, low-code platforms, BPM/workflow, forms/portals)<br>Data and analytics (data quality, reporting/visualization, KPI design, dashboards)<br>Systems integration (APIs, interfaces), identity/access considerations, and operational support/hypercare<br>Vendor/outsourced delivery management and business case / benefits tracking<br>Experience in oil &amp; gas / refinery / industrial operations environment (preferred).</li> <li>Leadership exposure and ability to lead teams toward shared objectives and goals</li></ul><ul> </ul> </div> <p> </p>

<p>MEP ENGINEER Qualification -BE Electrical Experience - T otal 10 years with minimum 5 year GCC experience as an MEP Engineer GCC driving license -Preferred Leave &amp; Other entitlements -As per Omani Labour Law Age - Below 45 years Salary &amp; Benefits -Salary will be discussed and finalized based on Qualification, experience, skills and Interview assessment by client. In addition of salary company will provide free accommodation , Transportation, Medical GENERAL INFORMATION REQUIRED Please send all documents in following sequence of attachment. Kindly accord priority. Document Required to be sent with CV:- Updated CV Academic Certificate of Graduation and above Achievements/Awards during career growth/Licence (if any)/Permit copy/Any other approvals copy as required for job. Experience certificates Passport copy clear (Please attach your Passport last Visa cancelled page if you were present earlier with any employer of current hiring country) Recent Photograph Mobile number Your current Location If already in Gulf, how soon you can join Current Salary &amp; Salary Expectation In case you need any clarification pls send message on WhatsApp PHONE_NUMBER .</p><p><strong>Desired Candidate Profile</strong></p><p>BE Electrical</p> <p>Total 10 years with minimum 5 year GCC experience as an MEP Engineer</p> <p>GCC driving license -Preferred</p> <p>Age - Below 45 years</p>

<p>Monitor and improve Rider Performance and Compliance. Lead Rider Recruitment for the allocated zones. Lead the team to complete Ad-hoc tasks and projects. Lead a Team of Rider Coordinators and/or Rider Captains. Document weekly updates on all logistics operations KPIs to line-manager along with actionable improvement items. Monitor, Control, and Optimize our internal Service Level KPIs on allocated zones and rider-level. Manage rider rooster with proper allocation of shifts/breaks/off-days etc. Supervises rider onboarding and training schedule with Rider Trainer and Rider Supervisor. Inventory management and usage compliance of Rider equipment. Oversee and decrease rider-level cancellations, and ensure an action plan has been developed and executed. Groom rider quality (behavior, appearance, professionalism, presentational etc). Setting up a performance improvement plan to improve performance of low performing riders. Monitor riders performance on individual level and responsible for coaching/warning riders. Audits fleet appearance &amp; rider behavior via on ground visits.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's Degree 2+ years of experience in food/grocery tech industry is highly preferred Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc Strong communication skills, both written and verbal. Influencer and negotiation with good public speaking and presentation skills People management skills: Experience in managing a bigger group of people</p>

<p><h4>About the role</h4> <p>We’re hiring a customer support specialist to own customer cases, resolve issues quickly, and deliver a high-quality support experience.</p> <p>This is not just responding to tickets — you will:<br> Manage cases end-to-end<br> Coordinate across teams<br> Solve problems at the root<br> Keep customers informed throughout</p> <p>If you’re someone who follows through until the issue is fully resolved — this role fits.</p> <h4>What you’ll own</h4> <p><strong>Case management & CRM ownership</strong><br> Create and manage cases in Salesforce<br> Maintain clean, structured, and accurate records<br> Document:<br> - Issues<br> - Updates<br> - Resolutions<br> Ensure full visibility across all customer interactions</p> <p><strong>Triage & prioritization</strong><br> Assess urgency of incoming requests<br> Prioritize cases based on impact and SLA<br> Track case ownership and ensure steady progress<br> Ensure no case is left stagnant</p> <p><strong>Customer communication</strong><br> Respond to customers within 24 hours or less<br> Provide proactive updates throughout the case lifecycle<br> Communicate clearly across:<br> - Email<br> - Phone<br> - Other channels<br> Ensure customers always know:<br> - What’s happening<br> - What’s next</p> <p><strong>Internal collaboration</strong><br> Work closely with:<br> - Service teams<br> - Installation teams<br> - Receivables teams<br> Coordinate across departments to resolve issues quickly<br> Escalate when needed to avoid delays</p> <p><strong>Billing support</strong><br> Handle billing and invoice-related inquiries<br> Assist with resolving discrepancies<br> Support follow-ups on past-due accounts<br> Encourage customers to enroll in auto-billing</p> <p><strong>Problem solving & process improvement</strong><br> Investigate recurring issues and identify root causes<br> Document findings and recommend improvements<br> Help reduce repeat issues and inefficiencies</p> <p><strong>Customer experience ownership</strong><br> Confirm satisfaction before closing cases<br> Ensure every interaction is:<br> - Professional<br> - Clear<br> - Positive<br> Encourage satisfied customers to leave reviews</p> <h4>What makes you a strong fit</h4> <p>You take ownership of customer issues end-to-end</p> <p>You are:<br> - Organized<br> - Detail-oriented<br> - Execution-focused</p> <p>You communicate clearly and confidently</p> <p>You can handle difficult situations with empathy and urgency</p> <p>You thrive in fast-paced, team-based environments</p> <h4>Required experience & skills</h4> <p>2+ years in:<br> - Customer support<br> - Customer success<br> - Service roles</p> <p>Experience with CRM tools (preferably Salesforce)</p> <p>Strong experience with:<br> - Case management<br> - Issue resolution</p> <p>Excellent written and verbal English communication</p> <p>Strong analytical and problem-solving skills</p> <p>High attention to detail in documentation</p> <p>Ability to manage multiple cases simultaneously</p> <p>Familiarity with billing or receivables processes</p> <h4>What a typical day looks like</h4> <p>Review and prioritize incoming customer cases<br> Communicate updates to customers proactively<br> Coordinate with internal teams to resolve issues<br> Handle billing-related inquiries<br> Update CRM records accurately<br> Identify patterns and suggest improvements</p> <p>In short:<br> You ensure every customer issue is resolved quickly, clearly, and professionally.</p> <h4>Key metrics (KPIs)</h4> <p>Case response time and resolution time<br> Customer satisfaction (CSAT)<br> CRM accuracy and completeness<br> Consistency of follow-ups and communication<br> Reduction in recurring issues</p> <h4>Why this role stands out</h4> <p>High ownership over customer experience<br> Cross-functional exposure (ops, billing, service)<br> Clear metrics and structured workflows<br> Opportunity to improve systems and processes<br> Strong foundation for growth into CS or Ops roles</p> <h4>Interview process</h4> <p>Initial phone screen<br> Video interview with recruiter<br> Client interview<br> Offer & onboarding</p> <p>If you:<br> Take ownership of customer issues<br> Follow through until resolution<br> Thrive in structured, fast-paced environments<br> This role is a strong fit.</p></p><p></p>

<p><h4>About the role</h4> <p>We’re hiring a customer support specialist to own customer cases, resolve issues quickly, and deliver a high-quality support experience.</p> <p>This is not just responding to tickets — you will:<br> Manage cases end-to-end<br> Coordinate across teams<br> Solve problems at the root<br> Keep customers informed throughout</p> <p>If you’re someone who follows through until the issue is fully resolved — this role fits.</p> <h4>What you’ll own</h4> <p><strong>Case management & CRM ownership</strong><br> Create and manage cases in Salesforce<br> Maintain clean, structured, and accurate records<br> Document:<br> - Issues<br> - Updates<br> - Resolutions<br> Ensure full visibility across all customer interactions</p> <p><strong>Triage & prioritization</strong><br> Assess urgency of incoming requests<br> Prioritize cases based on impact and SLA<br> Track case ownership and ensure steady progress<br> Ensure no case is left stagnant</p> <p><strong>Customer communication</strong><br> Respond to customers within 24 hours or less<br> Provide proactive updates throughout the case lifecycle<br> Communicate clearly across:<br> - Email<br> - Phone<br> - Other channels<br> Ensure customers always know:<br> - What’s happening<br> - What’s next</p> <p><strong>Internal collaboration</strong><br> Work closely with:<br> - Service teams<br> - Installation teams<br> - Receivables teams<br> Coordinate across departments to resolve issues quickly<br> Escalate when needed to avoid delays</p> <p><strong>Billing support</strong><br> Handle billing and invoice-related inquiries<br> Assist with resolving discrepancies<br> Support follow-ups on past-due accounts<br> Encourage customers to enroll in auto-billing</p> <p><strong>Problem solving & process improvement</strong><br> Investigate recurring issues and identify root causes<br> Document findings and recommend improvements<br> Help reduce repeat issues and inefficiencies</p> <p><strong>Customer experience ownership</strong><br> Confirm satisfaction before closing cases<br> Ensure every interaction is:<br> - Professional<br> - Clear<br> - Positive<br> Encourage satisfied customers to leave reviews</p> <h4>What makes you a strong fit</h4> <p>You take ownership of customer issues end-to-end</p> <p>You are:<br> - Organized<br> - Detail-oriented<br> - Execution-focused</p> <p>You communicate clearly and confidently</p> <p>You can handle difficult situations with empathy and urgency</p> <p>You thrive in fast-paced, team-based environments</p> <h4>Required experience & skills</h4> <p>2+ years in:<br> - Customer support<br> - Customer success<br> - Service roles</p> <p>Experience with CRM tools (preferably Salesforce)</p> <p>Strong experience with:<br> - Case management<br> - Issue resolution</p> <p>Excellent written and verbal English communication</p> <p>Strong analytical and problem-solving skills</p> <p>High attention to detail in documentation</p> <p>Ability to manage multiple cases simultaneously</p> <p>Familiarity with billing or receivables processes</p> <h4>What a typical day looks like</h4> <p>Review and prioritize incoming customer cases<br> Communicate updates to customers proactively<br> Coordinate with internal teams to resolve issues<br> Handle billing-related inquiries<br> Update CRM records accurately<br> Identify patterns and suggest improvements</p> <p>In short:<br> You ensure every customer issue is resolved quickly, clearly, and professionally.</p> <h4>Key metrics (KPIs)</h4> <p>Case response time and resolution time<br> Customer satisfaction (CSAT)<br> CRM accuracy and completeness<br> Consistency of follow-ups and communication<br> Reduction in recurring issues</p> <h4>Why this role stands out</h4> <p>High ownership over customer experience<br> Cross-functional exposure (ops, billing, service)<br> Clear metrics and structured workflows<br> Opportunity to improve systems and processes<br> Strong foundation for growth into CS or Ops roles</p> <h4>Interview process</h4> <p>Initial phone screen<br> Video interview with recruiter<br> Client interview<br> Offer & onboarding</p> <p>If you:<br> Take ownership of customer issues<br> Follow through until resolution<br> Thrive in structured, fast-paced environments<br> This role is a strong fit.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Customer Support Specialist (CRM, Case Management, Billing Support) – Remote | U.<br>S. Hours Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role We’re hiring a Customer Support Specialist to own customer cases, resolve issues quickly, and deliver a high-quality support experience .<br> This is not just responding to tickets — you will: Manage cases end-to-end Coordinate across teams Solve problems at the root Keep customers informed throughout If you’re someone who follows through until the issue is fully resolved — this role fits.<br> What You’ll Own Case Management &amp; CRM Ownership Create and manage cases in Salesforce Maintain clean, structured, and accurate records Document: Issues Updates Resolutions Ensure full visibility across all customer interactions Triage &amp; Prioritization Assess urgency of incoming requests Prioritize cases based on impact and SLA Track case ownership and ensure steady progress Ensure no case is left stagnant Customer Communication Respond to customers within 24 hours or less Provide proactive updates throughout the case lifecycle Communicate clearly across: Email Phone Other channels Ensure customers always know: What’s happening What’s next Internal Collaboration Work closely with: Service teams Installation teams Receivables teams Coordinate across departments to resolve issues quickly Escalate when needed to avoid delays Billing Support Handle billing and invoice-related inquiries Assist with resolving discrepancies Support follow-ups on past-due accounts Encourage customers to enroll in auto-billing Problem Solving &amp; Process Improvement Investigate recurring issues and identify root causes Document findings and recommend improvements Help reduce repeat issues and inefficiencies Customer Experience Ownership Confirm satisfaction before closing cases Ensure every interaction is: Professional Clear Positive Encourage satisfied customers to leave reviews What Makes You a Strong Fit You take ownership of customer issues end-to-end You are: Organized Detail-oriented Execution-focused You communicate clearly and confidently You can handle difficult situations with empathy + urgency You thrive in fast-paced, team-based environments Required Experience &amp; Skills 2+ years in: Customer support Customer success Service roles Experience with CRM tools (preferably Salesforce) Strong experience with: Case management Issue resolution Excellent written and verbal English communication Strong analytical and problem-solving skills High attention to detail in documentation Ability to manage multiple cases simultaneously Familiarity with billing or receivables processes What a Typical Day Looks Like Review and prioritize incoming customer cases Communicate updates to customers proactively Coordinate with internal teams to resolve issues Handle billing-related inquiries Update CRM records accurately Identify patterns and suggest improvements In short: You ensure every customer issue is resolved quickly, clearly, and professionally.<br> Key Metrics (KPIs) Case response time and resolution time Customer satisfaction (CSAT) CRM accuracy and completeness Consistency of follow-ups and communication Reduction in recurring issues Why This Role Stands Out High ownership over customer experience Cross-functional exposure (ops, billing, service) Clear metrics and structured workflows Opportunity to improve systems and processes Strong foundation for growth into CS or Ops roles Interview Process Initial Phone Screen Video Interview with Recruiter Client Interview Offer &amp; Onboarding Apply Now If you: Take ownership of customer issues Follow through until resolution Thrive in structured, fast-paced environments This role is a strong fit.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About the context </b></p><br><p>The D365 ‘HERO’ Programme is a multi-year global transformation programme in Finance &amp; Operations implementing Microsoft Dynamics 365 in the Regional Chanel ecosystem. HERO aims to harmonise multiple regional ERPs existing globally, while respecting our divisional operating models and métier specificities. It will create a standardized, single unified solution, based on the Microsoft SaaS D365 F&amp;O platform.</p><br><p>HERO is not just a Programme; it is a transformation building the foundation for the success of our Global business, strengthening us to embrace the growth of our future.</p><br><p><b>Your role @ Chanel</b></p><br><p>As a Dynamics 365 Business analyst, part of the D365 Solution Centre, you’ll support the implementation of Microsoft Dynamics 365 for core Finance and operations processes (mainly O2C, S2P and R2R). You’ll help translate business needs into clear functional and technical requirements, with end-to-end ownership of Functional Design Documents (FDD), and contribute to the success of the transformation program.</p><br><p>You will be part of the D365 Solution Centre but equally be a strong contributor to the Finance / Ops Product owner which manages the overall end-to-end ecosystem in a Best-of-breed architecture with various Global Tier 1 systems connecting into D365.</p><br><p><b>The impact you can create at Chanel</b></p><br><p><b>Technical and Functional Expertise:</b></p><br><ul><li>Assist with design and documentation for Finance and Operations processes in D365, gathering business requirements and translating them into technical specifications.</li><li>Responsible for writing, maintaining and owning functional design specifications (FDD) including integration with other systems, considering the whole application ecosystem</li><li>Define data flow mapping (interfaces), integration principles (system owning the data, transformation rules …)</li><li>Define and execute test plan for SAT and prepare test datasets, supporting SIT / UAT defect triage and implementation readiness.</li><li>Responsible for setups and configurations of the system</li><li>Support Go live cutover and data migration</li><li>Provide post go-live hypercare support by monitoring issues, coordinating incident resolution, and capturing improvements for backlog prioritisation.</li><li>Provide functional input to create clear, detailed and auditable documentation for end-users and administrators</li></ul><p><b>Collaboration:</b></p><br><ul><li>Work closely with Domain lead and technical teams to ensure business language is translated into implementable requirements.</li><li>Participate in team meetings and support dedicated domain streams</li><li>Participate in functional workshops with domain leads supporting Finance and Operations throughout discovery, design and decision-making.</li><li>Support training activities for new systems and help document processes</li></ul><p><b>Continuous Improvement:</b></p><br><ul><li>Help resolve issues and support change requests.</li><li>Contribute to Domain reporting and documentation.</li><li>Stay updated with the latest features and updates in Dynamics 365 and recommend improvements to existing solutions.</li><li>Engage closely with Microsoft Fast track, Product team on support incidents and bring concrete use case to enhanced D365 out of the box</li><li>Get mobilize on some critical bugs and change request</li><li>Ensure consistency in documentation relative to D365 Core Model.</li></ul><p><b>What you will bring:</b></p><br><p><b>Education and Experience:</b></p><br><ul><li>Bachelor degree</li><li>2-5 years of work experience in Microsoft D365 (Finance – Supply Chain module preferred)</li><li>Acquaintance with system design and integration</li><li>Familiarity with other Dynamics 365 modules (e.g., CRM, HR, Supply Chain Management) and/or other Finance or supply chain applications (e.g. Coupa, Concur, WMS, OMS) is considered as a plus</li></ul><p><b>Skills:</b></p><br><p><b>Business Analysis:</b></p><br><ul><li>Ability to gather, analyse business requirements for finance / Supply chain processes and translate business needs into clear functional specifications for IT solutions.<ul><li>Ownership of Functional Design Documents (FDD): authoring, versioning, stakeholder validation and sign-off.</li><li>Requirements traceability from business need → FDD → build → test cases, including clear acceptance criteria.</li></ul></li></ul><p><b>Technical Proficiency:</b></p><br><ul><li>Familiarity with system design, configuration, and data migration tasks.</li><li>&nbsp;Ability to assist with testing, troubleshooting, and supporting system deployments<br>&nbsp;</li></ul><ul><li>Test design skills: writing test scenarios/cases, preparing test evidence, and supporting regression testing.</li><li>SAT- SIT facilitation and defect triage: coordinating Tier1 system owner, logging issues, prioritising, and supporting re-tests.</li></ul><p><b>Problem-Solving &amp; Analytical Skills</b></p><br><ul><li>Ability to identify and resolve issues related to Dynamics 365 design and build.</li><li>Analyse data to spot inconsistencies</li></ul><p><b>Communication and collaboration</b></p><br><ul><li>Good written and verbal communication skills, able to explain technical concepts to non-technical audiences.</li><li>Work effectively with team members, business users, and IT colleagues.</li><li>Participate in meetings, workshops, and training sessions</li><li>Experience in an international context and culture.</li><li>Ability to manage multiple competing priorities in a changing environment.</li><li>Passion for user-centricity, leveraging design thinking and agile methodologies.</li><li>Process-driven and pragmatic approach to supporting the business</li><li>Fluent in English &amp; French</li></ul><p><b>Optional Skills and Experience:</b></p><br><ul><li>Microsoft Dynamics 365: Core Finance and Operations</li><li>MB-310: Microsoft Dynamics 365 Finance – Supply chain Functional Consultant</li><li>Familiarity with Agile/Scrum or Waterfall.</li><li>Experience with tools like Azure DevOps, Jira, or similar</li><li>Experience with tools like Power BI or SSRS for reporting and analysis as well as Business performance analytics and Fabric workspace</li><li>Microsoft certified is an added advantage.</li></ul><p><b>What Chanel can offer you:</b></p><br><ul><li>Take part in a global transformation program across multi-regions and multi-partners</li><li>Be a key partner for Business and IT corporate domains, as well as many internal/external partners within Global, Corporate services and regions.</li></ul><p><i>At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Chanel.</i></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Cold Email Outreach Specialist (Outbound Email &amp; Lead Generation) – Remote Position Type: Full-Time, Remote Location: Middle East Preferred Working Hours: U.<br>S. Client Business Hours About the Role At Pavago, one of our clients is hiring a Cold Email Outreach Specialist to generate qualified sales opportunities through strategic outbound email campaigns.<br> This is a hands-on, performance-driven role where you’ll own the entire cold email process—from building targeted prospect lists and writing personalized outreach to managing deliverability, optimizing campaigns, and qualifying inbound responses.<br> Success in this role comes from combining strong copywriting, technical deliverability knowledge, and a data-driven approach to consistently generate qualified pipeline for the sales team.<br> If you’re passionate about outbound prospecting, enjoy experimenting with messaging, and understand what it takes to keep campaigns landing in inboxes—not spam folders—this role is for you.<br> What You’ll Own Prospect Research &amp; List Building Build highly targeted prospect lists using: Apollo ZoomInfo LinkedIn Sales Navigator Crunchbase Similar prospecting platforms Segment prospects by: Industry Company size Job title Geography Ideal Customer Profile (ICP) Verify and clean contact data using: NeverBounce ZeroBounce Clearout Maintain organized prospect databases and outreach lists.<br> Cold Email Campaign Management Write personalized cold email copy, subject lines, and calls-to-action.<br> Build and launch multi-step outbound sequences (4–8 touchpoints).<br> Personalize messaging using company and prospect research.<br> Monitor campaign performance daily.<br> Continuously optimize campaigns based on engagement and reply metrics.<br> Deliverability &amp; Inbox Management Manage inbox reputation using platforms such as: Instantly Lemlist Smartlead Mailwarm Monitor: Bounce rates Spam scores Sender reputation Inbox health Rotate sending domains and inboxes to maximize deliverability.<br> Identify and resolve deliverability issues before campaign performance declines.<br> Campaign Optimization &amp; Reporting Conduct A/B testing on: Subject lines Messaging CTAs Send times Track key metrics including: Open rates Positive reply rates Bounce rates Conversion rates Prepare campaign performance reports and recommend improvements.<br> Document testing results and optimization history.<br> Lead Qualification &amp; CRM Management Review campaign replies and categorize responses accurately.<br> Identify qualified prospects and route them to the sales team.<br> Maintain accurate CRM records using: HubSpot Salesforce Zoho CRM Similar CRM platforms Ensure outreach data remains organized and up to date.<br> Compliance &amp; Best Practices Ensure campaigns comply with: CAN-SPAM GDPR CCPA Maintain suppression and unsubscribe lists.<br> Follow outbound email best practices to protect sender reputation.<br> What Makes You a Strong Fit Excellent persuasive and concise writing skills.<br> Strong analytical mindset with a focus on performance improvement.<br> Comfortable using outbound automation and deliverability tools.<br> Organized, proactive, and highly execution-focused.<br> Strong attention to detail.<br> Continuously tests, learns, and optimizes campaign performance.<br> Required Experience &amp; Skills Experience 1–2+ years of experience in: Cold Email Outreach Outbound Lead Generation Sales Development (SDR) Outbound Marketing Technical Skills Hands-on experience with: Apollo Instantly Lemlist Smartlead Woodpecker Similar outreach platforms Experience writing cold email campaigns.<br> Strong Excel or Google Sheets skills.<br> Excellent written English communication.<br> Nice-to-Have Experience managing large-scale email deliverability.<br> Understanding of: DNS SPF DKIM DMARC Experience supporting B2B SaaS, agencies, or service businesses.<br> Experience collaborating with SDRs or Account Executives.<br> Familiarity with outbound automation workflows and CRM integrations.<br> What a Typical Day Looks Like Build and refine prospect lists.<br> Launch and monitor outbound email campaigns.<br> Review inbox health and deliverability metrics.<br> Optimize messaging, targeting, and campaign performance.<br> Qualify interested prospects and hand them off to sales.<br> Update CRM records and maintain campaign documentation.<br> In short: You own outbound email execution—from research and personalization to optimization and lead qualification—ensuring a consistent flow of qualified opportunities into the sales pipeline.<br> Key Metrics for Success (KPIs) High email open rates.<br> Positive reply and conversation rates.<br> Low bounce rates and strong inbox health.<br> Consistent campaign execution and optimization.<br> Accurate CRM documentation.<br> Growth in qualified outbound pipeline.<br> Why Join Us?<br> Own the complete outbound email process from strategy to execution.<br> Work with modern sales engagement and automation tools.<br> Directly influence pipeline growth and revenue generation.<br> Performance-driven environment with measurable impact.<br> Opportunities to grow into: Senior Outbound Specialist Sales Development Team Lead Outbound Growth Manager Revenue Operations Interview Process Initial Phone Screen Spark Hire Intro Video (3–5 minutes) Recruiter Interview Practical Assessment (Cold Email Sequence Exercise) Client Interview Offer &amp; Onboarding What Happens After You Apply Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video .<br> This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.<br> Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team.<br> This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.<br> Don’t overthink it—you can record your video as many times as you’d like before submitting it.<br> Only your final submission will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.<br> Apply Now If you’re passionate about outbound prospecting, enjoy writing high-performing cold emails, understand email deliverability, and want to help generate qualified sales opportunities through data-driven outreach, we’d love to hear from you.<br> Apply today and become a key contributor to building a predictable outbound pipeline.<br></span> </div>

<p>Job Description Monitor and improve Rider Performance and Compliance. Lead Rider Recruitment for the allocated zones. Lead the team to complete Ad-hoc tasks and projects. Lead a Team of Rider Coordinators and/or Rider Captains. Document weekly updates on all logistics operations KPIs to line-manager along with actionable improvement items. Monitor, Control, and Optimize our internal Service Level KPIs on allocated zones and rider-level. Manage rider rooster with proper allocation of shifts/breaks/off-days etc. Supervises rider onboarding and training schedule with Rider Trainer and RiderSupervisor. Inventory management and usage compliance of Rider equipment. Oversee and decrease rider-level cancellations, and ensure an action plan has been developed and executed. Groom rider quality (behavior, appearance, professionalism, presentational etc). Setting up a performance improvement plan to improve performance of low performing riders. Reduce rider complaints originating from customers. Monitor riders performance on individual level and responsible for coaching/warning riders. Audits fleet appearance &amp; rider behavior via on ground visits.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's Degree 2+ years of experience in food/grocery tech industry is highly preferred Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc Strong communication skills, both written and verbal. Influencer and negotiation with good public speaking and presentation skills People management skills: Experience in managing a bigger group of people</p>

<p><h4>Description</h4> <p>We are offering a summer internship program in support & implementation for undergraduates and fresh graduates. This internship provides hands-on experience in IT support, system monitoring, and basic troubleshooting, with a focus on learning and development in a professional environment. Interns will assist in supporting systems, working with internal teams, and helping resolve basic technical issues.</p> <p>Interns who demonstrate exceptional performance, technical proficiency, and dedication throughout the program will be considered for a full-time position.</p> <h4>Responsibilities</h4> <ul> <li>Assist in providing basic technical support for internal systems and applications.</li> <li>Help monitor systems and report issues to senior team members.</li> <li>Support troubleshooting of simple software and system issues.</li> <li>Document incidents and updates using internal tools.</li> <li>Coordinate with the technical team when escalation is needed.</li> <li>Learn and follow support processes and best practices.</li> <li>Maintain confidentiality of company and client information.</li> <li>Contribute to team tasks and ongoing projects.</li> </ul> <h4>Requirements</h4> <ul> <li>Undergraduates and fresh graduates (up to 1 year of experience).</li> <li>Bachelor’s degree in computer science, information systems, or any related field.</li> <li>Basic understanding of IT concepts (operating systems, databases, networking).</li> <li>Familiarity with:</li> <ul> <li>Windows or Linux operating systems.</li> <li>Databases (SQL).</li> <li>Application servers (e.g., Apache Tomcat).</li> <li>Basic exposure to tools like Docker or simple server environments.</li> </ul> <li>Willingness to learn new technologies and tools.</li> <li>Good communication skills (Arabic & English).</li> <li>Team player with a positive attitude.</li> <li>Ability to follow instructions and learn quickly.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>We are offering a summer internship program in support & implementation for undergraduates and fresh graduates. This internship provides hands-on experience in IT support, system monitoring, and basic troubleshooting, with a focus on learning and development in a professional environment. Interns will assist in supporting systems, working with internal teams, and helping resolve basic technical issues.</p> <p>Interns who demonstrate exceptional performance, technical proficiency, and dedication throughout the program will be considered for a full-time position.</p> <h4>Responsibilities</h4> <ul> <li>Assist in providing basic technical support for internal systems and applications.</li> <li>Help monitor systems and report issues to senior team members.</li> <li>Support troubleshooting of simple software and system issues.</li> <li>Document incidents and updates using internal tools.</li> <li>Coordinate with the technical team when escalation is needed.</li> <li>Learn and follow support processes and best practices.</li> <li>Maintain confidentiality of company and client information.</li> <li>Contribute to team tasks and ongoing projects.</li> </ul> <h4>Requirements</h4> <ul> <li>Undergraduates and fresh graduates (up to 1 year of experience).</li> <li>Bachelor’s degree in computer science, information systems, or any related field.</li> <li>Basic understanding of IT concepts (operating systems, databases, networking).</li> <li>Familiarity with:</li> <ul> <li>Windows or Linux operating systems.</li> <li>Databases (SQL).</li> <li>Application servers (e.g., Apache Tomcat).</li> <li>Basic exposure to tools like Docker or simple server environments.</li> </ul> <li>Willingness to learn new technologies and tools.</li> <li>Good communication skills (Arabic & English).</li> <li>Team player with a positive attitude.</li> <li>Ability to follow instructions and learn quickly.</li> </ul></p><p></p>