Cctv Jobs
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Responsable du Lot Fonctionnel SI d'un projet Nouvelle Usine MRO F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur & Cadre</p><br><br><p>Temps complet</p><br><br><p>Vous êtes prêt-e à décoller avec nous ? Rejoignez l'équipe Safran Aircraft Engines : leader mondial dans la conception, la fabrication et la maintenance de moteurs d'avions civils et militaires. Ensemble, nous façonnons un avenir durable pour l'aviation et permettons à nos clients de voler en toute sécurité.<br>Dans un contexte de forte croissance du monde du service dans l'aéronautique et pour faire face à la montée en cadence de l'activité de maintenance et réparation des moteurs au sein de notre entreprise, notre Direction Support & Services a lancé un projet d'implémentation d'une nouvelle usine MRO (Maintenance, Repair and Overhaul).<br>Pour préparer les premières de maintenance de moteur, la définition du besoin fonctionnel pour le système d'information doit être réalisée puis les travaux de réalisation doivent être pilotés en lien avec la DSI. <br>Pour ce faire, votre mission sera de :<br>- Piloter toutes les actions nécessaires au démarrage de l'activité en 2027 puis à la mise en place de la nouvelle usine (horizon 2028). Ce pilotage sera fait en lien avec les équipes du Système d'Information, en respectant les plannings et budget du projet.<br>Cela concerne :<br>o la mise en place des installations techniques (réseau, serveurs, postes de travail, …) en s'appuyant sur l'équipe locale mutualisée<br>o la mise en place des solutions applicatives : corporate Safran (gestion du personnel, gestion achats, …) et spécifiques à un shop MRO (SAP) en interaction avec les acteurs de la DSI.<br>En complément, vous aurez à : <br>- Structurer le lot SI avec ses jalons en cohérence avec les jalons du projet global<br>- Identifier l'ensemble des ressources nécessaires au projet<br>- Apporter tous les éléments Métier d'expression de besoin ou spécifications détaillées nécessaires à ces mises en place<br>- Piloter l'avancement des plannings<br>- Coordonner le travail des équipes concernées (support central et autres, experts fonctionnels SAP, DSI, IT local)<br>- Préparer les travaux nécessaires à la prise en main des installations<br>- Préparer les travaux nécessaires à la prise en main des applications (construction du plan de formation, pilotage du plan de formation,…)<br>- Tenir régulièrement une instance de pilotage du périmètre afin de partager l'avancement, les éventuels points durs et les risques à des fins d'arbitrage, de validation ou de décision<br>- Participer au comité de pilotage du projet global </p><br><br><p>Quelques déplacements sur nos sites en France et à l'étranger seront requis pour une meilleure connaissance des processus métier et besoins fonctionnels inhérents à nos usines MRO + des visites sur site auprès des équipes locales </p><br><br><p>Ingénieur généraliste ou orienté informatique,<br>Compétences : bonnes connaissances IT, maîtrise des méthodologies de gestion de projet, gestion des risques et des points bloquants avec anticipation des impacts, gestion des interdépendances, analyse des besoins métier, compréhension des architectures SI industrielles. <br>Savoir-être : capacité à fédérer des équipes multi métiers et multiculturelles, leadership transverse, Autonomie et prise de décision dans un contexte d'incertitude ou d'ambiguité (nouveau projet, contexte international,…), Bonne communication à l'écrit et l'oral en français et en anglais et écoute active pour désamorcer le cas échéant les tensions avec les parties prenantes. <br>Une connaissance du secteur aéronautique et des spécificités MRO serait un plus. </p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>LIEU : Neuilly sur Seine</p><br><p>Date : Janvier 2027</p><br><p>DUREE : 6 mois</p><br><p>Chanel est une entreprise indépendante qui croit en la liberté de la création, cultive le potentiel humain et s’engage activement pour avoir un impact positif dans le monde.</p><br><p>L'activité Parfums Beauté affirme sa singularité à travers une promesse : celle de révéler la beauté de chaque femme dans ce qu'elle a de plus singulier à travers son Parfum, son Maquillage et ses produits de Soin. </p><br><p>La Division Parfums Beauté poursuit le renforcement de ses capacités de pilotage de la performance financière et extra-financière, dans un contexte d’évolution continue des systèmes, des outils et des exigences réglementaires (CSRD, ESG). Rattaché(e) au Responsable Projets Finance & Performance ESG, et en lien étroit avec les équipes Finance, Sustainability et la Direction des Systèmes d’Informations (SI), vous accompagnerez l’équipe Finance sur des sujets de Business Intelligence et de gestion de projets data. Vous serez au cœur des initiatives visant à renforcer l’analyse, la valorisation et le pilotage de la performance de la Division Parfums Beauté.</p><br><p>VOTRE IMPACT CHEZ CHANEL</p><br><ul><li><p><b>Participation aux projets Finance & ESG</b> <b>:</b></p><br><ul><li><p>Soutenir l’équipe projets dans la gestion et le suivi des projets de transformation et d’optimisation des outils et process financiers (diagnostic, planification, documentation, validation des besoins métiers, tests, reporting).</p><br></li><li><p>Participer à la collecte, à la documentation et à la validation des besoins métiers auprès des équipes Finance et Sustainability.</p><br></li><li><p>Organiser et participer aux phases de tests utilisateurs (UAT), formaliser les plans de tests, suivre l’exécution et recenser les anomalies.</p><br></li><li><p>Assurer la remontée, le suivi et la résolution des incidents en lien étroit avec les équipes IT et les parties prenantes métiers.</p><br></li><li><p>Participer à la mise en place de process efficaces de gestion, transformation et valorisation de la donnée (data management, automatisation, amélioration continue).</p><br></li></ul></li><li><p><b>Accompagnement au changement & formation</b></p><br><ul><li><p>Communication de projets : Concevoir et diffuser des supports de communication (présentations, newsletters, vidéos) pour accompagner le déploiement des projets finance auprès des équipes</p><br></li><li><p>Création de contenus : Réaliser des vidéos explicatives ou témoignages, rédiger des articles/newsletters, et concevoir des présentations visuellement attractives pour faciliter la compréhension et l’adhésion autour des nouveaux outils ou processus</p><br></li></ul></li></ul><p>CE QUE VOUS APPORTEREZ</p><br><ul><li><p>Étudiant(e) en formation supérieure (Bac +4/5), école de commerce, université, ou école d’ingénieur, avec une spécialisation en data, BI, gestion de projet ou finance</p><br></li><li><p>Première expérience en BI, gestion de projet ou data appréciée (stage, alternance…)</p><br></li><li><p>Maîtrise des outils BI (Power BI, Excel…)</p><br></li><li><p>Esprit analytique, rigueur et capacité à synthétiser</p><br></li><li><p>Sens de l’organisation, autonomie et goût pour le travail en équipe</p><br></li><li><p>Anglais professionnel (écrit et oral)</p><br></li></ul><p>CE QUI VOUS ENTHOUSIASME ET CE QUE CHANEL PEUT VOUS OFFRIR</p><br><p>Tout au long de votre expérience, vous serez immergé(e) dans un environnement dynamique, innovant et apprenant ; où la création et l’humain sont au cœur des préoccupations.</p><br><p>Vous rejoignez une activité singulière, aux méthodes et procédés uniques – qu’ils soient créatifs, de développement ou d’industrialisation – et évoluez aux côtés d’une diversité d’experts au savoir-faire reconnus.</p><br><p>Chez CHANEL, nous nous attachons à promouvoir une culture inclusive qui favorise l’épanouissement personnel et contribue au progrès collectif. Nous sommes convaincus que le caractère unique de chaque individu contribue à la diversité, la complémentarité et l’efficacité de nos équipes. Nous encourageons vivement votre candidature, car nous apprécions la perspective, l’expérience et le potentiel que vous pourriez apporter à CHANEL.</p><br><p>De la singularité de chacun naît la richesse de nos équipes. CHANEL valorise la diversité sous toutes ses formes.</p><br> </div>
<p><h4>Description</h4>
<p><strong>The opportunity</strong><br>
A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. This is a build-stage organisation growing to approximately fifty people over its first two years, and it needs someone to build and run the entire corporate infrastructure from the ground up.</p>
<p>We are hiring a Head of Corporate Services to own premises, HR, finance back-office, corporate IT, travel, and governance administration as a single integrated function. This is not a supervisory role over a team of specialists. It is a working post: the person we are looking for remains personally involved in the work, makes the decisions, and is accountable for the outcomes regardless of whether they are delivered through direct staff or outsourced providers.</p>
<h4>What the role covers</h4>
<ul>
<li>Sourcing, negotiating, and managing the company's office lease and fit-out; ongoing facilities management and physical security</li>
<li>Payroll, benefits, leave, expense systems, and visa and immigration administration for all staff and dependants</li>
<li>Drafting and enforcing the employee handbook and HR policies; compliance with Omani Labour Law and Omanisation requirements</li>
<li>Selecting and managing external accountants, auditors, and tax advisors; bookkeeping, accounts payable, accounts receivable, and cash management; establishing and managing banking relationships</li>
<li>Corporate IT: end-user devices, M365 administration, identity management, IT support, and cybersecurity for corporate systems</li>
<li>Owning the corporate travel policy; managing the travel agency and duty-of-care arrangements for travelling staff</li>
<li>Maintaining statutory records and registers; coordinating board and committee meetings; filing statutory returns; managing the corporate insurance programme</li>
<li>Maintaining the master vendor and contract register; negotiating, renewing, and terminating corporate service contracts</li>
</ul>
<h4>Requirements</h4>
<p><strong>Who we are looking for</strong><br>
At least 10 years in corporate services, operations, or general management roles, with at least five years at senior level. A demonstrable track record of leading a small, multi-disciplinary corporate function, not solely managing large departments staffed by specialists. Proven experience either establishing a regulated financial entity in Oman or the GCC, or leading the corporate function of an existing regulated entity of comparable size. Working knowledge of Omani Labour Law, immigration procedures, and corporate regulations. Demonstrated capability across multiple disciplines concurrently: premises, HR, finance, IT, and governance. Fluent in Arabic and English, written and spoken.</p>
<p>Experience in a financial market infrastructure, bank, or other regulated financial services entity is an advantage. So is familiarity with the IFC Oman regulatory framework and prior experience in a start-up or greenfield environment.</p>
<h4>What this is</h4>
<p>On day one, the office does not exist, the payroll has not been run, the banking has not been established, and the IT has not been deployed. Within twelve months, all of it needs to be running to the standard of an international regulated institution. The person who takes this role will have built it. If that is the kind of challenge you are looking for, and you have the breadth of experience to deliver it, this is worth a conversation.</p></p><p></p>
<p><h4>Description</h4>
<p>The opportunity</p>
<p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. The platform is a greenfield central securities depository being built to go-live in 2027, designed to operate as a regulated financial market infrastructure from day one.</p>
<p>This is one of the two most important hires the organisation will make. We are not looking for a process-led project administrator. We are looking for a delivery-obsessed operator who hustles for outcomes, pushes the organisation when it needs pushing, and knows precisely when to escalate and pull in support rather than letting an issue fester. The project manager forms a tight core delivery unit with the programme director and the product owner, and is accountable for the end-to-end internal delivery of the platform and the operating model that surrounds it.</p>
<p>What the role covers</p>
<ul>
<li>Owning the integrated delivery plan across design, build, test, operational readiness, and regulatory submission readiness; driving it relentlessly</li>
<li>Sequencing work across technology, operations, risk, data, corporate services, and the build vendor; identifying dependencies and blockers early and resolving or escalating fast</li>
<li>Owning the build CAPEX and OPEX budgets; tracking actual against forecast and bringing options, not just problems, to the programme director</li>
<li>Chairing the weekly delivery forum and programme risk forum; running the programme governance rhythm from daily stand-ups through to quarterly board updates</li>
<li>Setting and upholding the quality bar at each stage gate across the programme</li>
<li>Line managing the programme office executive, business analysts, test manager, and testing team</li>
<li>Providing candid, evidenced delivery reporting to the programme director and board</li>
</ul>
<p>Requirements</p>
<p>Who we are looking for</p>
<p>At least 12 years in programme or project management, with a minimum of seven years running large technology and operational change programmes in financial services. Direct, demonstrable experience personally leading a programme of comparable scale and complexity from a standing start: this is non-negotiable. Domain credibility in financial market infrastructure (CSD, CCP, exchange, or payment system) or capital markets platform delivery; able to speak the language of settlement, custody, clearing, and post-trade fluently. A track record of delivering against fixed regulatory or external deadlines. Recognised qualification: PMP, PRINCE2 Practitioner, MSP, or equivalent. Fluent in English.</p>
<p>Experience working with global system integrators or major financial services build vendors is an advantage. So is familiarity with CPMI-IOSCO Principles for Financial Market Infrastructures and Arabic language skills.</p>
<p>What this is</p>
<p>The post-holder must be able to walk into rooms with vendors, regulators, advisors, and senior stakeholders and command respect from day one. Authority here comes from competence and credibility, not title. If you have genuinely led a regulated platform build of comparable weight from a standing start, and you have the drive and composure to do it again in a fast-moving greenfield environment, this is worth a conversation.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>Applications will only be accepted via Linkedin in the link Below: : </strong> </p>
<p> https://www.linkedin.com/jobs/view/4438960983/ </p>
<p> </p>
<p> <strong>Job Title</strong> </p>
<p>Enterprise Architect - </p>
<p> </p>
<p> <strong>Job Purpose</strong> </p>
<p>The Enterprise Architect designs, governs, and evolves the Bank s technology architecture landscape across enterprise and solution domains. He/ She defines architecture standards, principles, and technology roadmaps aligned with business strategy, regulatory requirements, and Oman s Vision 2040 digital agenda.</p>
<p>The Enterprise Architect bridges the gap between business strategy and technology execution, while ensuring that all technology solutions and platforms (whether on-premises or across multi-cloud environments) are secure, scalable, and aligned with the Bank s strategic direction.</p>
<p> </p>
<p> <strong>Key Accountabilities</strong> </p>
<ul>
<li>Defines and maintains the Bank s enterprise architecture framework across business, data, application, and technology domains in alignment with industry best practices.</li>
<li>Develops and enforces architecture standards, principles, reference models, and design patterns to ensure consistency across the technology landscape.</li>
<li>Leads solution architecture design for strategic and complex initiatives, ensuring scalable and future-ready solutions.</li>
<li>Leads architecture across integration, API, cloud, and core banking platforms.</li>
<li>Contributes to the development and execution of the technology roadmap and multi-cloud strategy aligned with business objectives.</li>
<li>Evaluates emerging technologies and vendor solutions, providing recommendations to support technology decisions.</li>
<li>Ensures all architecture designs comply with security, regulatory, and risk management requirements.</li>
<li>Applies the security-by-design principles in collaboration with Information Security and Risk functions.</li>
<li>Participates in architecture governance forums, providing guidance and review of solution designs.</li>
<li>Defines integration and API architecture standards, including middleware and data exchange frameworks.</li>
<li>Collaborates with business stakeholders to translate requirements into effective technology architectures.</li>
<li>Provides architectural guidance to project teams, vendors, and system integrators to ensure alignment with standards.</li>
<li>Develops and maintains architecture artefacts, including capability models, system landscapes, and data flows.</li>
<li>Identifies technical risks, architecture gaps, and optimization opportunities across platforms.</li>
<li>Supports technology strategy, planning, and budgeting activities.</li>
<li>Supports architecture governance for emerging technologies and digital transformation initiatives.</li>
<li>Ensures architecture decisions and artefacts are documented and aligned with governance and audit requirements.</li>
<li>Contributes to knowledge sharing and promotes architecture best practices across the technology function.</li>
</ul>
<p> </p>
<p> <strong>Qualifications and Experience:</strong> </p>
<ul>
<li>Bachelor s degree in Computer Science, Information Technology, Software Engineering or a related discipline; Master s degree preferred.</li>
<li>A Professional certification in Enterprise or Solutions Architecture (e.g. TOGAF 9/10, Certified Solutions Architect, OCI Architect Professional) is highly desirable.</li>
<li>Minimum 8 years of experience in IT architecture, including experience in a senior architecture role within regulated banking or financial services.</li>
<li>Proven experience in enterprise architecture and solution design across core banking, digital, and cloud environments.</li>
<li>Strong experience in multi-cloud platforms and enterprise integration environments.</li>
<li>Knowledge of regulatory and compliance requirements within the banking sector as well as technology governance requirements is an advantage.</li>
</ul>
<p> </p>
<p> <strong>** Applications will be accepted on linkedin until 23-Jul-2026 at 2:00 P.M</strong> </p>
<p> <strong> 23 2025 2:00 .</strong> </p>
<p> <strong> **</strong> </p>
<p>Submissions received after this date and time will not be considered **</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Job Purpose: </b>Lead and manage HR and administrative functions, ensuring alignment with company objectives, compliance with regulations, and the development of a high-performance culture. Oversee recruitment, talent management, employee relations, organisational development, and efficient administrative operations. Tasks and Responsibilities: Human Resources Leadership: Develop and implement HR strategies aligned with business objectives. Oversee recruitment, on boarding, and talent retention. Manage performance appraisal and employee development processes. Promote employee engagement and a positive workplace culture. Ensure compliance with labor laws, regulations, and company policies. Talent Development and Succession Planning: Identify training needs and implement employee development programs. Develop and execute succession plans for key positions. Support leadership development and future talent pipelines. Implement Omanisation plans in line with organisational targets. Employee Relations: Serve as the primary contact for employee relations matters. Resolve workplace conflicts fairly and effectively. Promote a positive work environment through effective communication and employee support. Compensation and Benefits Management: Oversee compensation, benefits, and payroll administration. Conduct market benchmarking to maintain competitive reward programs. Ensure accurate and timely salary and benefits processing. Administration Leadership: Manage administrative functions and ensure efficient office operations. Oversee facilities, assets, and office resources to maintain safety and productivity. Ensure proper maintenance and accountability of company assets. Maintain high standards for employee facilities and services. Compliance and Risk Management: Ensure HR and administrative practices comply with laws, standards, and company policies. Support the implementation of HSE policies and initiatives. Manage HR and administrative risks, including data protection and employee safety. Reporting and Analysis: Prepare HR and administrative reports with insights and recommendations for management. Utilize HR data and metrics to support decision-making and improve processes. Monitor budgets and ensure cost-effective resource utilization. Develop manpower plans in coordination with Department Heads. Perform additional duties as assigned by Senior Management. Qualifications and Experience: Bachelor's degree in Human Resources, Business Administration, or a related field. MBA or advanced degree in HR or Organisational Development. Relevant certifications in Human Resources (e.g., CIPD, SHRM) are advantageous. 12+ years of experience in human resources and administration, with at least 8 years in a managerial role, preferably in a manufacturing environment. Proven experience in talent management, employee relations, Omanisation program management and HR compliance to government regulations. Note: We thank all applicants for their interest, however only those candidates who are shortlisted will be contacted Apply For Job</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Qualifications </b>and Experience: Bachelor's degree in Human Resources, Business Administration, or a related field. MBA or advanced degree in HR or Organisational Development. Relevant certifications in Human Resources (e.g., CIPD, SHRM) are advantageous. 12+ years of experience in human resources and administration, with at least 8 years in a managerial role, preferably in a manufacturing environment. Proven experience in talent management, employee relations, Omanisation program management and HR compliance to government regulations.</p><p></p></section>
<p>Please note that the deadline is based on Korean Standard Time Zone (KST, UTC+9)</p><p>INTRODUCTION TO GGGI The Global Green Growth Institute (GGGI) is a treaty-based international, inter-governmental organization dedicated to supporting and promoting strong, inclusive and sustainable economic growth in developing countries and emerging economies. To learn more please visit about GGGI web page.</p><p>In the Sultanate of Oman, under the oversight of the Regional Office (RO) for the Middle East and North Africa (MENA), the Regional Director (RD) has been leading a multi-disciplinary team of experts to develop a partnership with the Government through the leadership of the Environment Authority (EA) to develop the "Accelerating Resilience and Innovation for Sustainable Ecosystems management" (ARISE) Program . The ARISE Program is a USD 100 million initiative spanning six years, designed to deliver climate action, ecosystem restoration, and economic growth through Nature-based Solutions (NbS) integrated into the Bioeconomy and Sustainable Special Economic Zones (SSEZs) . The program ultimately targets the restoration of 30,000 hectares of land, an estimated 750,000 tCO2e/year in greenhouse gas emission reductions, and the creation of over 1,000 green jobs. The implementation of the ARISE Program is structured around two phases. Phase 1 will cover 2 years, and Phase 2 will be over 4 years. The funding has been approved for Phase 1.</p><p>PURPOSE The Water Resource Management Officer (Civil Engineer) applies specialized civil engineering concepts under close supervision to support the planning, technical design, and implementation of water resource and related infrastructure under Phase 1 of the project. S/he assists in conducting engineering assessments, preparing technical specifications, drawings, and cost estimates, and ensuring that all infrastructure complies with applicable standards, environmental requirements, and project work plans. Working closely with project teams and local counterparts, the Officer ensures that deliverables are produced in a timely manner to support broader project objectives within established scope, schedule, and budget.</p><p>ENGAGEMENT • Work closely with the Chief of Party (ARISE Program Lead), Regional Director, the Program Implementation Unit (PIU), the Regional PIU Support Team, and Stakeholders to support technical design of infrastructures and engineering assessments, complying with established GGGI policies, and Omani Government standards, while ensuring timely action and response. • Keep abreast on civil engineering changes in policies and regulations, and undertake timely strategic review of GGGI's country program ensuring continued relevance. • Maintain close communication with the PIU Team, MENA Regional Support Team, and Omani Authorities to share project requirements, coordinate field activities, and facilitate smooth technical collaboration. In consultation with the Regional PIU Support Team, advise the Program Director and PIU Team on general Engineering rules, standards of internal and external best practices, and supervision of construction works. • Provide timely and high-quality support to the ARISE Program Director and PIU Team for the effective end-to-end execution of the engineering assignments. • Perform other tasks assigned as per required instructions, in support of the implementation of initiatives assigned with the MENA Regional PIU Support team.</p><p>DELIVERY • Assist in conducting engineering assessments, site investigations, and feasibility studies for water resource infrastructure, ensuring technical, environmental, and economic viability. • Prepare and review technical designs, technical specifications, drawings, bills of quantities (BoQs), and cost estimates for project infrastructure. • Oversee the design and construction supervision of boreholes, water harvesting dams, storage facilities, distribution networks, irrigation systems, and associated civil works. • Design and supervise the installation of fog water harvesting (fog catchment) systems tailored to the climatic conditions of Dhofar Governorate. • Provide technical leadership for water conservation measures, including fencing, erosion control, and watershed protection structures. • Ensure all engineering works and documentation comply with national regulations, international engineering standards, environmental safeguards, and climate resilience requirements. • Coordinate with contractors, consultants, government entities, and local communities to facilitate effective implementation, quality assurance, and timely delivery of infrastructure works. • Monitor construction progress, conduct site inspections, review contractors' deliverables, and certify completed works in accordance with contractual requirements. • Identify engineering risks and propose practical, cost-effective solutions to address technical challenges during design and implementation. • Support procurement processes by preparing technical documentation, evaluating bids, and providing technical recommendations for contractor and consultant selection. • Contribute to project planning, budgeting, reporting, and knowledge sharing by documenting engineering progress, lessons learned, and best practices. • Strengthen the capacity of project staff and local stakeholders through technical guidance and on-the-job support in sustainable water resource infrastructure development. • Maintain a reputation for quality and reliability through the provision of services consistently and in keeping with the policies and principles of the organization</p><p>WORKING CONDITIONS Water Resource Management Officer is a G8NAT grade level in GGGI s national salary scale. GGGI provides 15% of base salary towards retirement plan/long-term savings, 27 days of annual leave, and private health insurance that covers dental and vision. The appointment is for an initial 24 months, renewable subject to performance and budget availability. Duty station: Salalah, Dhofar Governorate. GGGI is committed to providing a work environment that is sufficiently flexible to accommodate diverse life-cycle challenges and assist Staff members to achieve a better balance between work commitments and personal and family commitments, thus ensuring high performance, long-term productivity and well-being of Staff members. For more information on GGGI's terms and conditions (allowances, health care, education etc.) please familiarize yourself with GGGI's Rules and Regulations that can be found here: https://gggi.org/policy-documents/. Child protection GGGI is committed to child protection, irrespective of whether any specific area of work involves direct contact with children. GGGI s Child Protection Policy is written in accordance with the Convention on the Rights of the Child.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>A Minimum of a Bachelor's degree in Civil Engineering and/or Water Engineering. A Master's degree or a post-graduate qualification in a relevant field would be considered an advantage.</li><li>Preferably at least 6 years of relevant experience in engineering design and supervision of infrastructure constructions related to water infrastructures, building, dams, boreholes, etc.</li><li>Fluency in written and spoken English is a must; knowledge of another relevant language (especially Arabic) is an asset.</li><li>Good writing and editing skills.</li><li>High level of proficiency in MS Office applications.</li></ul><p>FUNCTIONAL</p><ul><li>Able to perform engineering assessments under time constraints.</li><li>Ability to manage time and prioritize effectively when the level of workload is high.</li><li>Able to work collegially under pressure with strict deadlines.</li><li>Able to handle multiple work assignments.</li><li>Self-initiative, motivated, and team-oriented, with capacity to work under pressure.</li><li>Strong ability to work with little supervision and/or virtually, while maintaining productivity.</li><li>Detail-oriented striving for quality and consistency demonstrating creativity, innovation, and a motivation drive in all outputs and communications.</li><li>Able to think strategically and in close collaboration with others. Able to learn quickly, demonstrate critical thinking, and make situation-appropriate decisions using sound judgment</li><li>Comfortable working both in a team and independently, pitch attitude a must.</li><li>Experience working in matrix teams with dual reporting.</li><li>Experience working in a high-paced environment.</li><li>Strong organizational skills that demonstrate a high level of accuracy and attention to detail.</li><li>Outstanding interpersonal and communication skills.</li><li>Knowledge of Engineering design software is a plus.</li></ul><p>CORPORATE</p><ul><li>Understand and actively support GGGI's mission, vision and values.</li><li>Promote an organizational culture of trust, transparency, respect and partnership.</li><li>Excel at problem solving, ask questions and seek support when needed, share easily information and knowledge with others both internally as externally.</li><li>Manage emotions and stress positively, build rapport and resolves conflict easily.</li><li>Strong ability to work independently and/or remotely, while maintaining productivity.</li></ul>
<p><b>Role Objectives: </b></p>
<p>Handles core accounting processes and financial activities related to the General Ledger and Fixed Assets Accounting in coordination with the General Ledger and Fixed Assets Section Head. </p>
<p>General Ledger Accounting processes through the Oracle Financial Accounting System. </p>
<p>Handling all accounting activities and ensures all financial policies and procedures are implemented as per the International Financial Reporting Standards (IFRS) and within the company s framework. </p>
<p><b><br></b></p><p><b>Responsibilities </b></p>
<p> Booking of all GL Journal Vouchers (JV) into Oracle Financial System for the periodic accounts closing. </p>
<p> Prepares daily, monthly & periodic Bank Reconciliations for all OETC s valid bank accounts. </p>
<p> Creates receipts for all Purchase Orders related to CAPEX Contracts upon request. </p>
<p> Generates wire transfers / payments through Oracle Financial System for the approved invoices. </p>
<p> Makes periodic Inventory reconciliation for the excess material received or returned from OETC existing / completed projects. </p>
<p> Generates periodic MASS Addition for capitalization of the Fixed Assets, </p>
<p> Prepares periodic accruals reconciliation for Operational Expenditures (Opex) and Capital Expenditure (Capex). </p>
<p> Prepares Monthly and periodic Prepayments Application through Oracle Financial System and ensures that the periodic expenditures are allocated properly to the correct chart of accounts. </p>
<p> Making monthly and periodic General Ledger (GL) reconciliation for all Control Accounts to ensure accuracy in company s periodic trial balance. </p>
<p> Updates Company s Capital Working in Progress (CWIP) on monthly basis and reconciles the CWIP to match it with the Projects Module in the Oracle Financial System to ensure accuracy. </p>
<p> Reviews and monitors the issued Purchase Orders through the Purchasing & Finance approval Hierarchy within the Oracle Financial System. </p>
<p> Prepares and maintains monthly Operating Expenditure (OPEX) accruals reconciliation to ensure correctness. </p>
<p> Updates the Usufruct Details / information on a periodic basis to ensure all grid stations which under the usufruct contracts are entered efficiently in coordination with the Projects Department & Administration Department. </p>
<p> Handles all matters related to Taxation requirements in coordination with the section head. </p>
<p> Contributes in monthly & yearly financial closing task. </p>
<p> Maintains an effective system of the general ledger control by means of regulations, internal procedures and periodic reports. </p>
<p> Coordinates with various departments to obtain information and explanations that assists him / her in performing his / her duties. </p>
<p> Generates periodic reports to support management in the decision-making process. </p>
<p> Reviews and monitors the general ledger activities through an effective system in a timely manner and in line with the International Accounting and OETC s standards. </p>
<p> Maintains records related to general ledger & fixed assets and ensures proper archiving for quick and easy reference. </p>
<p> Assists in the preparation of audit schedules, financial schedules and makes them available for accounting information and records for internal / external audit review. </p>
<p> Provides analysis, details and explanations to the General Ledger and Fixed Assets Section Head on the status of OETC s general ledger accounts. </p>
<p> Handles colleagues job responsibilities in case of their absence or annual leave as per the business requirements. </p>
<p> Handles any tasks directed by General Ledger and Fixed Assets Section Head. </p>
<p> Knowledge and Understanding of the Asset Management, HSE Management System and IT Security Standard Requirements according to ISO55001, ISO 14001, OHSAS 18001 and ISO 27001 to carry out the assigned duties as per the roles and responsibilities matrix.</p>
<p><b><br></b></p><p><b>Job Qualifications and Experience </b></p>
<p>Minimum Qualifications </p>
<p> Bachelor s Degree in Accounting / Finance </p>
<p>Professional Experience</p>
<p> Minimum of 3 years experience in the field of Operational Expenditures.</p>
<p> </p>
<p> </p>
<p><h4>About the role</h4>
<p>We’re hiring a customer support specialist to own customer cases, resolve issues quickly, and deliver a high-quality support experience.</p>
<p>This is not just responding to tickets — you will:<br>
Manage cases end-to-end<br>
Coordinate across teams<br>
Solve problems at the root<br>
Keep customers informed throughout</p>
<p>If you’re someone who follows through until the issue is fully resolved — this role fits.</p>
<h4>What you’ll own</h4>
<p><strong>Case management & CRM ownership</strong><br>
Create and manage cases in Salesforce<br>
Maintain clean, structured, and accurate records<br>
Document:<br>
- Issues<br>
- Updates<br>
- Resolutions<br>
Ensure full visibility across all customer interactions</p>
<p><strong>Triage & prioritization</strong><br>
Assess urgency of incoming requests<br>
Prioritize cases based on impact and SLA<br>
Track case ownership and ensure steady progress<br>
Ensure no case is left stagnant</p>
<p><strong>Customer communication</strong><br>
Respond to customers within 24 hours or less<br>
Provide proactive updates throughout the case lifecycle<br>
Communicate clearly across:<br>
- Email<br>
- Phone<br>
- Other channels<br>
Ensure customers always know:<br>
- What’s happening<br>
- What’s next</p>
<p><strong>Internal collaboration</strong><br>
Work closely with:<br>
- Service teams<br>
- Installation teams<br>
- Receivables teams<br>
Coordinate across departments to resolve issues quickly<br>
Escalate when needed to avoid delays</p>
<p><strong>Billing support</strong><br>
Handle billing and invoice-related inquiries<br>
Assist with resolving discrepancies<br>
Support follow-ups on past-due accounts<br>
Encourage customers to enroll in auto-billing</p>
<p><strong>Problem solving & process improvement</strong><br>
Investigate recurring issues and identify root causes<br>
Document findings and recommend improvements<br>
Help reduce repeat issues and inefficiencies</p>
<p><strong>Customer experience ownership</strong><br>
Confirm satisfaction before closing cases<br>
Ensure every interaction is:<br>
- Professional<br>
- Clear<br>
- Positive<br>
Encourage satisfied customers to leave reviews</p>
<h4>What makes you a strong fit</h4>
<p>You take ownership of customer issues end-to-end</p>
<p>You are:<br>
- Organized<br>
- Detail-oriented<br>
- Execution-focused</p>
<p>You communicate clearly and confidently</p>
<p>You can handle difficult situations with empathy and urgency</p>
<p>You thrive in fast-paced, team-based environments</p>
<h4>Required experience & skills</h4>
<p>2+ years in:<br>
- Customer support<br>
- Customer success<br>
- Service roles</p>
<p>Experience with CRM tools (preferably Salesforce)</p>
<p>Strong experience with:<br>
- Case management<br>
- Issue resolution</p>
<p>Excellent written and verbal English communication</p>
<p>Strong analytical and problem-solving skills</p>
<p>High attention to detail in documentation</p>
<p>Ability to manage multiple cases simultaneously</p>
<p>Familiarity with billing or receivables processes</p>
<h4>What a typical day looks like</h4>
<p>Review and prioritize incoming customer cases<br>
Communicate updates to customers proactively<br>
Coordinate with internal teams to resolve issues<br>
Handle billing-related inquiries<br>
Update CRM records accurately<br>
Identify patterns and suggest improvements</p>
<p>In short:<br>
You ensure every customer issue is resolved quickly, clearly, and professionally.</p>
<h4>Key metrics (KPIs)</h4>
<p>Case response time and resolution time<br>
Customer satisfaction (CSAT)<br>
CRM accuracy and completeness<br>
Consistency of follow-ups and communication<br>
Reduction in recurring issues</p>
<h4>Why this role stands out</h4>
<p>High ownership over customer experience<br>
Cross-functional exposure (ops, billing, service)<br>
Clear metrics and structured workflows<br>
Opportunity to improve systems and processes<br>
Strong foundation for growth into CS or Ops roles</p>
<h4>Interview process</h4>
<p>Initial phone screen<br>
Video interview with recruiter<br>
Client interview<br>
Offer & onboarding</p>
<p>If you:<br>
Take ownership of customer issues<br>
Follow through until resolution<br>
Thrive in structured, fast-paced environments<br>
This role is a strong fit.</p></p><p></p>
<p><h4>About the role</h4>
<p>We’re hiring a customer support specialist to own customer cases, resolve issues quickly, and deliver a high-quality support experience.</p>
<p>This is not just responding to tickets — you will:<br>
Manage cases end-to-end<br>
Coordinate across teams<br>
Solve problems at the root<br>
Keep customers informed throughout</p>
<p>If you’re someone who follows through until the issue is fully resolved — this role fits.</p>
<h4>What you’ll own</h4>
<p><strong>Case management & CRM ownership</strong><br>
Create and manage cases in Salesforce<br>
Maintain clean, structured, and accurate records<br>
Document:<br>
- Issues<br>
- Updates<br>
- Resolutions<br>
Ensure full visibility across all customer interactions</p>
<p><strong>Triage & prioritization</strong><br>
Assess urgency of incoming requests<br>
Prioritize cases based on impact and SLA<br>
Track case ownership and ensure steady progress<br>
Ensure no case is left stagnant</p>
<p><strong>Customer communication</strong><br>
Respond to customers within 24 hours or less<br>
Provide proactive updates throughout the case lifecycle<br>
Communicate clearly across:<br>
- Email<br>
- Phone<br>
- Other channels<br>
Ensure customers always know:<br>
- What’s happening<br>
- What’s next</p>
<p><strong>Internal collaboration</strong><br>
Work closely with:<br>
- Service teams<br>
- Installation teams<br>
- Receivables teams<br>
Coordinate across departments to resolve issues quickly<br>
Escalate when needed to avoid delays</p>
<p><strong>Billing support</strong><br>
Handle billing and invoice-related inquiries<br>
Assist with resolving discrepancies<br>
Support follow-ups on past-due accounts<br>
Encourage customers to enroll in auto-billing</p>
<p><strong>Problem solving & process improvement</strong><br>
Investigate recurring issues and identify root causes<br>
Document findings and recommend improvements<br>
Help reduce repeat issues and inefficiencies</p>
<p><strong>Customer experience ownership</strong><br>
Confirm satisfaction before closing cases<br>
Ensure every interaction is:<br>
- Professional<br>
- Clear<br>
- Positive<br>
Encourage satisfied customers to leave reviews</p>
<h4>What makes you a strong fit</h4>
<p>You take ownership of customer issues end-to-end</p>
<p>You are:<br>
- Organized<br>
- Detail-oriented<br>
- Execution-focused</p>
<p>You communicate clearly and confidently</p>
<p>You can handle difficult situations with empathy and urgency</p>
<p>You thrive in fast-paced, team-based environments</p>
<h4>Required experience & skills</h4>
<p>2+ years in:<br>
- Customer support<br>
- Customer success<br>
- Service roles</p>
<p>Experience with CRM tools (preferably Salesforce)</p>
<p>Strong experience with:<br>
- Case management<br>
- Issue resolution</p>
<p>Excellent written and verbal English communication</p>
<p>Strong analytical and problem-solving skills</p>
<p>High attention to detail in documentation</p>
<p>Ability to manage multiple cases simultaneously</p>
<p>Familiarity with billing or receivables processes</p>
<h4>What a typical day looks like</h4>
<p>Review and prioritize incoming customer cases<br>
Communicate updates to customers proactively<br>
Coordinate with internal teams to resolve issues<br>
Handle billing-related inquiries<br>
Update CRM records accurately<br>
Identify patterns and suggest improvements</p>
<p>In short:<br>
You ensure every customer issue is resolved quickly, clearly, and professionally.</p>
<h4>Key metrics (KPIs)</h4>
<p>Case response time and resolution time<br>
Customer satisfaction (CSAT)<br>
CRM accuracy and completeness<br>
Consistency of follow-ups and communication<br>
Reduction in recurring issues</p>
<h4>Why this role stands out</h4>
<p>High ownership over customer experience<br>
Cross-functional exposure (ops, billing, service)<br>
Clear metrics and structured workflows<br>
Opportunity to improve systems and processes<br>
Strong foundation for growth into CS or Ops roles</p>
<h4>Interview process</h4>
<p>Initial phone screen<br>
Video interview with recruiter<br>
Client interview<br>
Offer & onboarding</p>
<p>If you:<br>
Take ownership of customer issues<br>
Follow through until resolution<br>
Thrive in structured, fast-paced environments<br>
This role is a strong fit.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>As Shift Technician (Buggy & Generator), I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.</p><br><p>Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.</p><br><p><strong>Duties and Responsibilities </strong><br>As Shift Technician, I will assume full responsibility for the efficient operation in the following: <br>• Evaluates mechanical, electromechanical systems and products by designing and conducting research programs; applying principles of mechanics, thermodynamics, hydraulics, heat transfer and materials. <br>• Develops mechanical and electromechanical products by studying customer requirements. <br>• Assures system and product quality by designing testing methods; tests finished product and system capabilities; confirms fabrication, assembly, and installation processes. <br>• Controls maintenance tools, stores and equipment and ensure there is continuous cover of the machinery and equipment in case of breakdowns. <br>• Ensure the efficient and economic operation of the Generators and Buggy<br>• Giving solutions to any engineer for any Engineering related issue<br>• Assist the engineering Manager with reporting and technical issues<br>• Ensure that the budget is adhered to and costs are strictly controlled. <br>• Supporting the sustainability department on how we are to be self-sustainable and Cost saving<br>• Coordinate with engineering coordinator related with material order<br>• Control and monitor consumption of materials and asset.<br>• Keeps record of assignments and produce detailed work reports. <br>• Maintains working area and makes sure that all working areas remain clean at all times. <br>• Uses personal safety wares for personal safety while on duty. <br>• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded. <br>• Strictly adhere to LQA standards and guest comments. </p><br><p><strong>Qualifications</strong><br>To execute the position of Shift Technician , I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:</p><br><p>• High school diploma or equivalent and/or valid license to practice mechanical engineering and at least 1 year experience in a similar setting. <br>• Technical skills include the ability to analyze and design projects of limited complexity and scope. Knowledge in blueprint reading and installing of machines, wiring and equipment and basic mechanical skills are mandatory.<br>• I have an excellent command of written and spoken English, and I am able to live in a remote location for extended periods of time and travel on single status.</p><br><p><i>The above is intended to provide an overview of the role and responsibilities for a Shift Technician at Six Senses Zighy Bay. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.</i></p><br><p><i>Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment.</i></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>EMPLOYEE JOB DESCRIPTION</p><p>JOB PURPOSE: To monitor, analyze, and report operational performance through KPIs and performance dashboards. This role supports Operational Excellence initiatives, management decision-making, and continuous improvement across the shipyard by providing data-driven insights and maintaining reporting integrity.</p><p>KEY ACCOUNTABILITIES:</p><p>Description Performance Monitoring & KPI Analysis</p><ul><li>Develop, maintain, and monitor operational KPIs aligned with Production Control and company objectives.</li><li>Prepare comprehensive daily, weekly, monthly, and quarterly performance reports for management review.</li><li>Ensure the accuracy, consistency, and integrity of performance data collected from various operational departments.</li><li>Analyze trends, variances, and deviations, providing actionable insights and recommendations to the Team Leader Operational Excellence.</li></ul><p>Operational Excellence Support</p><ul><li>Support process improvement initiatives by providing rigorous data-driven analysis and performance measurements.</li><li>Track the effectiveness of implemented improvement and cost-saving initiatives through continuous KPI monitoring.</li><li>Assist in identifying operational inefficiencies, performance gaps, and specific areas requiring corrective action</li></ul><p>Reporting & Management Support</p><ul><li>Prepare high-quality performance dashboards, executive summaries, and presentations for senior management.</li><li>Support ad-hoc data and reporting requests from the Department Head, COO, or top management</li><li>Provide analytical input to support operational reviews and strategic decision-making processes.</li></ul><p>Cross-Functional Coordination</p><ul><li>Coordinate with Production, Finance, HR, QA/QC, HSSE, Supply Chain, and Facilities Management to collect and validate performance data.</li><li>Support the alignment of KPI definitions and standardized reporting methods across all departments to ensure "one version of the truth."</li></ul><p>Systems & Automation</p><ul><li>Work with IT and system owners to enhance and automate reporting tools and dashboards where applicable.</li><li>Ensure proper documentation, version control, and secure record retention for all KPI reports and performance records</li></ul><p>Policies, Systems, Processes & Procedures</p><ul><li>Adhere to all relevant departmental policies, processes, standard operating procedures, and instructions to ensure work is carried out in a controlled and consistent manner.</li></ul><p>Quality, Health, Safety, & Environment</p><ul><li>Comply with all applicable quality, health, safety, and environmental procedures and requirements.</li><li>Ensure that performance reporting and analysis do not compromise safety, quality, or compliance standards.</li></ul><p>Other Duties</p><ul><li>Carry out any other tasks assigned by the Team Leader Operational Excellence or Department Head in support of Production Control objectives.</li></ul><p>COMMUNICATIONS & WORKING RELATIONSHIPS:</p><p>Internal: Production Division, Production Control (Operational Resources & Excellence), Finance, HR, QA/QC, HSSE, Supply Chain, and Facilities Management</p><p>External: Auditors and System/Reporting Service Providers.</p><p>QUALIFICATIONS, EXPERIENCE & SKILLS:</p><p>Minimum Qualifications:</p><ul><li>Bachelor s Degree in Engineering, Business Analytics, or an equivalent field.</li></ul><p>Minimum Experience:</p><ul><li>Minimum 5 6 years of relevant experience in production control, performance monitoring, or operational analysis.</li></ul><p>Job-Specific Knowledge & Skills:</p><ul><li>Strong understanding of KPI development and performance measurement frameworks.</li><li>Advanced proficiency in data analysis and reporting.</li><li>Solid knowledge of shipyard or large-scale industrial operations.</li><li>Advanced MS Excel skills (including VBA/Macros or Power Query) and familiarity with reporting tools (e.g., Power BI or Tableau).</li><li>Ability to prepare clear, concise management presentations.</li><li>Strong communication and cross-functional coordination skills.</li></ul><p>BEHAVIORAL COMPETENCIES</p><ul><li>Analytical Thinking</li><li>Attention to Detail</li><li>Collaboration & Communication</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s Degree in Engineering, Business Analytics, or an equivalent field.</li><li>Minimum 5 6 years of relevant experience in production control, performance monitoring, or operational analysis.</li><li>Strong understanding of KPI development and performance measurement frameworks.</li><li>Advanced proficiency in data analysis and reporting.</li><li>Solid knowledge of shipyard or large-scale industrial operations.</li><li>Advanced MS Excel skills (including VBA/Macros or Power Query) and familiarity with reporting tools (e.g., Power BI or Tableau).</li><li>Ability to prepare clear, concise management presentations.</li><li>Strong communication and cross-functional coordination skills.</li><li>Analytical Thinking</li><li>Attention to Detail</li><li>Collaboration & Communication</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Customer Support Specialist (CRM, Case Management, Billing Support) – Remote | U.<br>S. Hours Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role We’re hiring a Customer Support Specialist to own customer cases, resolve issues quickly, and deliver a high-quality support experience .<br> This is not just responding to tickets — you will: Manage cases end-to-end Coordinate across teams Solve problems at the root Keep customers informed throughout If you’re someone who follows through until the issue is fully resolved — this role fits.<br> What You’ll Own Case Management & CRM Ownership Create and manage cases in Salesforce Maintain clean, structured, and accurate records Document: Issues Updates Resolutions Ensure full visibility across all customer interactions Triage & Prioritization Assess urgency of incoming requests Prioritize cases based on impact and SLA Track case ownership and ensure steady progress Ensure no case is left stagnant Customer Communication Respond to customers within 24 hours or less Provide proactive updates throughout the case lifecycle Communicate clearly across: Email Phone Other channels Ensure customers always know: What’s happening What’s next Internal Collaboration Work closely with: Service teams Installation teams Receivables teams Coordinate across departments to resolve issues quickly Escalate when needed to avoid delays Billing Support Handle billing and invoice-related inquiries Assist with resolving discrepancies Support follow-ups on past-due accounts Encourage customers to enroll in auto-billing Problem Solving & Process Improvement Investigate recurring issues and identify root causes Document findings and recommend improvements Help reduce repeat issues and inefficiencies Customer Experience Ownership Confirm satisfaction before closing cases Ensure every interaction is: Professional Clear Positive Encourage satisfied customers to leave reviews What Makes You a Strong Fit You take ownership of customer issues end-to-end You are: Organized Detail-oriented Execution-focused You communicate clearly and confidently You can handle difficult situations with empathy + urgency You thrive in fast-paced, team-based environments Required Experience & Skills 2+ years in: Customer support Customer success Service roles Experience with CRM tools (preferably Salesforce) Strong experience with: Case management Issue resolution Excellent written and verbal English communication Strong analytical and problem-solving skills High attention to detail in documentation Ability to manage multiple cases simultaneously Familiarity with billing or receivables processes What a Typical Day Looks Like Review and prioritize incoming customer cases Communicate updates to customers proactively Coordinate with internal teams to resolve issues Handle billing-related inquiries Update CRM records accurately Identify patterns and suggest improvements In short: You ensure every customer issue is resolved quickly, clearly, and professionally.<br> Key Metrics (KPIs) Case response time and resolution time Customer satisfaction (CSAT) CRM accuracy and completeness Consistency of follow-ups and communication Reduction in recurring issues Why This Role Stands Out High ownership over customer experience Cross-functional exposure (ops, billing, service) Clear metrics and structured workflows Opportunity to improve systems and processes Strong foundation for growth into CS or Ops roles Interview Process Initial Phone Screen Video Interview with Recruiter Client Interview Offer & Onboarding Apply Now If you: Take ownership of customer issues Follow through until resolution Thrive in structured, fast-paced environments This role is a strong fit.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><b><span><span>Policies, Systems, Processes & Procedures</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Participate in the implementation of all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</span></span></p><br><p><b><span><span>Planning</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Develop and seek approval for the preventive maintenance shot term plans as directed by superior to support the achievement of SIP’s annual maintenance plan and support the effective implementation of approved plans within set timelines to facilitate uninterrupted operations.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Participate in the definition of scope of work, issue maintenance schedules for the related Maintenance Teams, ensuring adherence to the overall maintenance plan and professional engineering practices.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Verify work orders received in the system from different areas and validate that they have been scheduled according to their priorities and resources availability. Prepare and issue weekly planning schedule providing relevant information ensuring adherence to system standards.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Define milestones, major activities, relationships between activities, and create budget estimates to achieve target dates as agreed with clients using appropriate soft wares.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Prepare work orders regarding requirements for materials including specifications and spare parts to support timely availability of resources in line with maintenance requirements.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Plan major overhaul and shutdowns in coordination with the internal teams, including forecasting manpower, spare parts, equipment and duration in order to optimize the utilization.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Review equipment/asset performance and recommend necessary Preventive Maintenance to its performance to achieve reliability.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Prepare and create master data for the computerized maintenance system, ensuring system records are updated for all equipment regularly</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Participate in various meetings for the effective implementation of Maintenance Programs. Coordinate with all internal teams for the weekly schedule preparation in line with defined priorities to support continuous operations.</span></span></p><br><p><b><span><span>Contractor Liaison</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Coordinate and liaise with contractors for execution of projects, to validate that the project performance is within the set parameters while highlighting any non-conformances to the Manager for further action.</span></span></p><br><p><b><span><span>Site Inspections</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Perform site inspections on regular basis to follow-up on work progress ensuring that work progress is carried out as per approved work schedule, while guaranteeing that the timelines of the project meet the target dates and that appropriate resources are allocated as per the contractual agreement.</span></span></p><br><p><b><span><span>Financial Coordination</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Provide information as required to finance department as regards to the progress of projects.</span></span></p><br><p><b><span><span>Bidding & Contract Award</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Contribute in evaluation of tenders with respect to compliance regarding schedule and quality requirements.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Carry out technical evaluations of the submitted offers and recommend the purchase of most suitable and efficient products after consulting the specialists to support best fitted selection in line with SIP requirement.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Review invoices as per purchase orders and conduct initial validation in line with defined procedures.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Follow-up and coordinate with Procurement Department for timely procurement of spare parts.</span></span></p><br><p><b><span><span>Project Cost Control</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Update tracking of project budgets. Monitor financial performance of projects as required while updating all related documentation and records in line with defined policies and procedures.</span></span></p><br><p><b><span><span>System Administration</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Be the custodian of the Computerized Maintenance Management</span><span>System (CMMS) and ensure that all records are up to date.</span></span></p><br><p><b><span><span>Continuous Improvement</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global best standards, productivity improvement and cost reduction.</span></span></p><br><p><b><span><span>Quality, Health, Safety, & Environment</span></span></b></p><br><p><span><span><span><span>§</span></span></span><span><span>Ensure compliance to all relevant quality, health, safety and environmental procedures, instructions and controls so that the safety of employees, quality of products/services and environmental compliance can be guaranteed.</span></span></span></p><br><p><b><span><span>Statements and Reports</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Prepare sectional statements and reports timely and accurately to meet SIP Group and department requirements, policies and standards.</span></span></p><br><p><b><span><span>Policies, Systems, Processes & Procedures</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Provide inputs and implement policies, systems and procedure for the assigned section so that all relevant procedural/legislative requirements, fulfilled while delivering a quality, cost-effective service. Day-To-Day Operations</span></span></p><br><p></p> </div>
<p><h4>Grade</h4>
<p>Stream: GCEO Office<br>
Function: Corporate Strategy<br>
Location: Oman - Muscat<br>
Budget control: OPEX and/or CAPEX and/or Revenue amount as relevant<br>
Reporting to: Vice President Corporate Strategy<br>
Direct reports: 0</p>
<h4>Job purpose</h4>
<p>Act as a subject matter expert (SME) in market intelligence & analytics under the Vice President Corporate Strategy, providing advanced analytical expertise and authoritative market perspectives to support strategic and commercial decision-making. The role is responsible for conducting in-depth analysis of market trends, competitors, customers, and the broader energy sector, while developing and maintaining high-quality market intelligence standards. It involves delivering data-driven insights and forward-looking market views, supporting both long- and short-term planning across corporate functions, and identifying, sourcing, and analyzing internal and external data to generate actionable intelligence. Through robust analytics and expert interpretation of market dynamics, the role contributes to optimizing OQ's portfolio value and strengthening its competitive positioning from a market perspective.</p>
<p>The position will act in accordance with the group's mission, vision, values & strategies, as well as policies, guidelines, and standards, supported by an IT technology platform, HSE standards, Omani government and other legal justifications, and best international practices in consonance with national objectives.</p>
<h4>Main accountabilities</h4>
<ul>
<li>Perform detailed, structured analyses of market trends impacting OQ, including customer behavior, competitor dynamics, macroeconomic factors, geopolitical developments, and regulatory environments.</li>
<li>Translate complex market data into clear, actionable insights and recommendations to support decision-making across OQ SAOC and its subsidiaries.</li>
<li>Develop and maintain an expert view of markets and products, including price outlooks, supply-demand dynamics, and future prospects, contributing to forecasting assumptions.</li>
<li>Continuously monitor market movements and provide timely analytical inputs to planning and marketing teams to support annual planning cycles and short-term value capture opportunities.</li>
<li>Conduct in-depth portfolio performance analysis across multiple dimensions (products, geographies, customer segments, value chains) to identify optimization opportunities.</li>
<li>Provide expert input into business feasibility studies, evaluating market attractiveness, risks, and commercial viability.</li>
<li>Collaborate closely with internal stakeholders to understand business needs, share insights, and promote the effective use of market intelligence in decision-making.</li>
<li>Identify, evaluate, and integrate relevant external data sources to enhance analytical capabilities and ensure comprehensive market coverage.</li>
<li>Contribute to the development, enhancement, and maintenance of systems and tools for capturing and analyzing internal market data.</li>
<li>Support the development and application of price benchmarking methodologies across subsidiaries to enhance competitiveness and transparency.</li>
<li>Analyze pricing structures, including shadow margins, and provide data-driven insights to support strategic pricing decisions.</li>
<li>Act as a trusted advisor on market intelligence matters, providing expert guidance and thought leadership in the interpretation of market data and trends.</li>
</ul>
<h4>Key interactions</h4>
<p><strong>Internal:</strong> ELT, Portfolio Management, Finance, Growth, Procurement, Commercial Teams in the subsidiaries.<br>
<strong>External:</strong> Contractors, Vendors & Suppliers</p>
<h4>Notable working conditions</h4>
<p>Office environment, intensive computer screen use, sporadic visits to operation site.</p>
<h4>Education requirements</h4>
<p>A minimum of a bachelor's degree in finance, economics or equivalent.</p>
<h4>Language</h4>
<p>Bilingual: Arabic and English.</p>
<h4>Background and experience</h4>
<p><strong>Competencies and skills</strong></p>
<ul>
<li>A minimum of 10-12 years of relevant experience.</li>
<li>Proven experience in market analysis of the energy sector.</li>
<li>Experience in developing business/investment case from concept covering feasibility studies.</li>
<li>Experience of working with various industry consultants for the energy sector.</li>
</ul>
<p><strong>Soft skills:</strong></p>
<ul>
<li>People leadership skills.</li>
<li>Ability to interact and collaborate with leaders across the organization.</li>
<li>Strong analytical skills.</li>
<li>Ability to interpret numbers and link with the underlying business.</li>
<li>Strategic thinking.</li>
</ul>
<p><strong>Technical skills:</strong></p>
<ul>
<li>Computer literacy including MS Office.</li>
<li>Market intelligence tools and methods for the energy sector.</li>
<li>Market and commercial mindset.</li>
<li>Industry and macro-economic trend analysis.</li>
<li>Ability to synthesize data into actionable business insights.</li>
<li>Stakeholder reporting and executive presentations.</li>
</ul></p><p></p>
<p><h4>Grade</h4>
<p>Stream: GCEO Office<br>
Function: Corporate Strategy<br>
Location: Oman - Muscat<br>
Budget control: OPEX and/or CAPEX and/or Revenue amount as relevant<br>
Reporting to: Vice President Corporate Strategy<br>
Direct reports: 0</p>
<h4>Job purpose</h4>
<p>Act as a subject matter expert (SME) in market intelligence & analytics under the Vice President Corporate Strategy, providing advanced analytical expertise and authoritative market perspectives to support strategic and commercial decision-making. The role is responsible for conducting in-depth analysis of market trends, competitors, customers, and the broader energy sector, while developing and maintaining high-quality market intelligence standards. It involves delivering data-driven insights and forward-looking market views, supporting both long- and short-term planning across corporate functions, and identifying, sourcing, and analyzing internal and external data to generate actionable intelligence. Through robust analytics and expert interpretation of market dynamics, the role contributes to optimizing OQ's portfolio value and strengthening its competitive positioning from a market perspective.</p>
<p>The position will act in accordance with the group's mission, vision, values & strategies, as well as policies, guidelines, and standards, supported by an IT technology platform, HSE standards, Omani government and other legal justifications, and best international practices in consonance with national objectives.</p>
<h4>Main accountabilities</h4>
<ul>
<li>Perform detailed, structured analyses of market trends impacting OQ, including customer behavior, competitor dynamics, macroeconomic factors, geopolitical developments, and regulatory environments.</li>
<li>Translate complex market data into clear, actionable insights and recommendations to support decision-making across OQ SAOC and its subsidiaries.</li>
<li>Develop and maintain an expert view of markets and products, including price outlooks, supply-demand dynamics, and future prospects, contributing to forecasting assumptions.</li>
<li>Continuously monitor market movements and provide timely analytical inputs to planning and marketing teams to support annual planning cycles and short-term value capture opportunities.</li>
<li>Conduct in-depth portfolio performance analysis across multiple dimensions (products, geographies, customer segments, value chains) to identify optimization opportunities.</li>
<li>Provide expert input into business feasibility studies, evaluating market attractiveness, risks, and commercial viability.</li>
<li>Collaborate closely with internal stakeholders to understand business needs, share insights, and promote the effective use of market intelligence in decision-making.</li>
<li>Identify, evaluate, and integrate relevant external data sources to enhance analytical capabilities and ensure comprehensive market coverage.</li>
<li>Contribute to the development, enhancement, and maintenance of systems and tools for capturing and analyzing internal market data.</li>
<li>Support the development and application of price benchmarking methodologies across subsidiaries to enhance competitiveness and transparency.</li>
<li>Analyze pricing structures, including shadow margins, and provide data-driven insights to support strategic pricing decisions.</li>
<li>Act as a trusted advisor on market intelligence matters, providing expert guidance and thought leadership in the interpretation of market data and trends.</li>
</ul>
<h4>Key interactions</h4>
<p><strong>Internal:</strong> ELT, Portfolio Management, Finance, Growth, Procurement, Commercial Teams in the subsidiaries.<br>
<strong>External:</strong> Contractors, Vendors & Suppliers</p>
<h4>Notable working conditions</h4>
<p>Office environment, intensive computer screen use, sporadic visits to operation site.</p>
<h4>Education requirements</h4>
<p>A minimum of a bachelor's degree in finance, economics or equivalent.</p>
<h4>Language</h4>
<p>Bilingual: Arabic and English.</p>
<h4>Background and experience</h4>
<p><strong>Competencies and skills</strong></p>
<ul>
<li>A minimum of 10-12 years of relevant experience.</li>
<li>Proven experience in market analysis of the energy sector.</li>
<li>Experience in developing business/investment case from concept covering feasibility studies.</li>
<li>Experience of working with various industry consultants for the energy sector.</li>
</ul>
<p><strong>Soft skills:</strong></p>
<ul>
<li>People leadership skills.</li>
<li>Ability to interact and collaborate with leaders across the organization.</li>
<li>Strong analytical skills.</li>
<li>Ability to interpret numbers and link with the underlying business.</li>
<li>Strategic thinking.</li>
</ul>
<p><strong>Technical skills:</strong></p>
<ul>
<li>Computer literacy including MS Office.</li>
<li>Market intelligence tools and methods for the energy sector.</li>
<li>Market and commercial mindset.</li>
<li>Industry and macro-economic trend analysis.</li>
<li>Ability to synthesize data into actionable business insights.</li>
<li>Stakeholder reporting and executive presentations.</li>
</ul></p><p></p>
<p><h4>Job purpose</h4>
<p>Act as a subject matter expert (SME) in market intelligence & analytics under the Vice President Corporate Strategy, providing advanced analytical expertise and authoritative market perspectives to support strategic and commercial decision-making. The role is responsible for conducting in-depth analysis of market trends, competitors, customers, and the broader energy sector, while developing and maintaining high-quality market intelligence standards. It involves delivering data-driven insights and forward-looking market views, supporting both long- and short-term planning across corporate functions, and identifying, sourcing, and analyzing internal and external data to generate actionable intelligence. Through robust analytics and expert interpretation of market dynamics, the role contributes to optimizing OQ's portfolio value and strengthening its competitive positioning from a market perspective.</p>
<p>The position will act in accordance with the group's mission, vision, values & strategies, as well as policies, guidelines, and standards, supported by an IT technology platform, HSE standards, Omani government and other legal justifications, and best international practices in consonance with national objectives.</p>
<h4>Main accountabilities</h4>
<ul>
<li>Perform detailed, structured analyses of market trends impacting OQ, including customer behavior, competitor dynamics, macroeconomic factors, geopolitical developments, and regulatory environments.</li>
<li>Translate complex market data into clear, actionable insights and recommendations to support decision-making across OQ SAOC and its subsidiaries.</li>
<li>Develop and maintain an expert view of markets and products, including price outlooks, supply-demand dynamics, and future prospects, contributing to forecasting assumptions.</li>
<li>Continuously monitor market movements and provide timely analytical inputs to planning and marketing teams to support annual planning cycles and short-term value capture opportunities.</li>
<li>Conduct in-depth portfolio performance analysis across multiple dimensions (products, geographies, customer segments, value chains) to identify optimization opportunities.</li>
<li>Provide expert input into business feasibility studies, evaluating market attractiveness, risks, and commercial viability.</li>
<li>Collaborate closely with internal stakeholders to understand business needs, share insights, and promote the effective use of market intelligence in decision-making.</li>
<li>Identify, evaluate, and integrate relevant external data sources to enhance analytical capabilities and ensure comprehensive market coverage.</li>
<li>Contribute to the development, enhancement, and maintenance of systems and tools for capturing and analyzing internal market data.</li>
<li>Support the development and application of price benchmarking methodologies across subsidiaries to enhance competitiveness and transparency.</li>
<li>Analyze pricing structures, including shadow margins, and provide data-driven insights to support strategic pricing decisions.</li>
<li>Act as a trusted advisor on market intelligence matters, providing expert guidance and thought leadership in the interpretation of market data and trends.</li>
</ul>
<h4>Key interactions</h4>
<p><strong>Internal:</strong> ELT, Portfolio Management, Finance, Growth, Procurement, Commercial Teams in the subsidiaries.<br>
<strong>External:</strong> Contractors, Vendors & Suppliers</p>
<h4>Notable working conditions</h4>
<p>Office environment, intensive computer screen use, sporadic visits to operation site.</p>
<h4>Education requirements</h4>
<p>A minimum of a bachelor's degree in finance, economics or equivalent.</p>
<h4>Language</h4>
<p>Bilingual: Arabic and English.</p>
<h4>Background and experience</h4>
<p><strong>Competencies and skills</strong></p>
<ul>
<li>A minimum of 10-12 years of relevant experience.</li>
<li>Proven experience in market analysis of the energy sector.</li>
<li>Experience in developing business / investment case from concept covering feasibility studies.</li>
<li>Experience of working with various industry consultants for the energy sector.</li>
</ul>
<p><strong>Soft skills:</strong></p>
<ul>
<li>People leadership skills.</li>
<li>Ability to interact and collaborate with leaders across the organization.</li>
<li>Strong analytical skills.</li>
<li>Ability to interpret numbers and link with the underlying business.</li>
<li>Strategic thinking.</li>
</ul>
<p><strong>Technical skills:</strong></p>
<ul>
<li>Computer literacy including MS Office.</li>
<li>Market intelligence tools and methods for the energy sector.</li>
<li>Market and commercial mindset.</li>
<li>Industry and macro-economic trend analysis.</li>
<li>Ability to synthesize data into actionable business insights.</li>
<li>Stakeholder reporting and executive presentations.</li>
</ul></p><p></p>
<p>INTRODUCTION TO GGGI The Global Green Growth Institute (GGGI) is a treaty-based international, inter-governmental organization dedicated to supporting and promoting strong, inclusive and sustainable economic growth in developing countries and emerging economies. To learn more please visit about GGGI web page. In the Sultanate of Oman, GGGI has partnered with the Government through the leadership of the Environment Authority (EA) to develop the "Accelerating Resilience and Innovation for Sustainable Ecosystems management" (ARISE) Program . The ARISE Program is a USD 100 million initiative spanning six years, designed to deliver climate action, ecosystem restoration, and economic growth through Nature-based Solutions (NbS) integrated into the Bioeconomy and Sustainable Special Economic Zones (SSEZs) . The program ultimately targets the restoration of 30,000 hectares of land, an estimated 750,000 tCO2e/year in greenhouse gas emission reductions, and the creation of over 1,000 green jobs. The implementation of the ARISE Program is structured around two phases. Phase 1 will cover 2 years, and Phase 2 will be over 4 years. The funding has been approved for Phase 1.</p><p>POSITION SUMMARY Based in Salalah, in Dhofar Governorate, Oman, the MEL & Data Officer plays a key role as the MEL focal point for the Oman ARISE Program. Reporting directly to the ARISE Program Lead, this position supports the on-the-ground delivery of the multi-year program s results framework. The Officer will work in close collaboration with the Regional MEL Senior Officer for the Middle East and North Africa (MENA) to implement GGGI s organizational-wide MEL framework at the program level. This role involves coordinating MEL implementation, data collection, analysis, and visualization, learning & reporting following the comprehensive MEL plan for ARISE, including supporting baseline assessments such as Knowledge, Aptitude, and Practices (KAP) surveys and ecological data tracking. Additionally, the Officer will collaborate with the Program Implementation Unit (PIU) to create tailored MEL tools, assist in internal and external reporting, and contribute to the capacity of local partners and government stakeholders.</p><p>PURPOSE • Coordinate the implementation and periodic review of MEL framework and MEL Plan specifically for the Oman ARISE Program, ensuring alignment with overall program objectives and GGGI s global MEL standards. • Support updates to the Theory of Change (TOC) and Detailed Implementation Plan (DIP) based on field validations and data collection. • Coordinate and execute formal baseline assessments including integrating GIS spatial data, GHG emission tracking, and socio-economic data within the first months of the inception phase. • Collaborate with the Program Lead and technical experts to design tailored mobile data collection tools and dashboards that effectively monitor and evaluate program outputs and outcomes. • Compile lessons learned and best practices to refine the program s adaptive management strategies.</p><p>ENGAGEMENT • Collaborate with program team members to design, test, and implement tailored MEL and data collection tools that effectively monitor and evaluate community-level project activities. • Maintain close communication with the RO-MENA and collaborates closely with the Regional MEL Senior Officer (MENA) to ensure adherence and contribute to GGGI s Project/Program Cycle Management (PCM) guidelines and MEL methodologies. • Engage actively with key Omani government stakeholders, including the Environment Authority (EA), the National Centre for Statistics and Information (NCSI), and the Oman Zero Carbon Center, to align program MRV methodologies with national tracking systems and NDCs. • Partner with local academic institutions, primarily the Dhofar University Biodiversity Research Center (BRC), to execute randomized field surveys, focus group discussions, and ecological data triangulation.</p><p>DELIVERY • Coordinate and support mixed-methods baseline assessments, including large-scale KAP surveys targeting Dhofar communities, ensuring high-quality data collection following statistically valid random sampling frameworks. [JY1] • Compile and analyze secondary data analysis using historical government records, GIS mapping platforms, and localized emission factors to establish accurate Zero-Point Baselines for rangeland degradation and GHG emissions. • Clean, process, and analyze complex quantitative and qualitative datasets, utilizing data visualization to regularly produce stakeholder-friendly update briefs to [JY2] [JY3] support evidence-based decision-making for the Program Steering Committee (PSC) and Program Management Committee (PMC).Develop [JY4] [JY5] the official ARISE Program MEL Plan and is data collection mechanisms to monitor and measure the program s progress against environmental and socioeconomic performance indicators and Ensure all the program data is collected on time on the GGGI Online.. • Maintain internal project reporting, including tracking the 750,000 tCO2e/year emission reduction and 30,000 ha restoration targets via GGGI Online (GO). • Program and deploy mobile data collection tools (e.g., Open Data Kit, MS forms, Google survey, Kobo Toolbox, Ona) utilizing XLS form-building. • Prepare Annual End-Of-Year-Results (EOYR) reports, impact case studies, and donor progress reports in a timely and highly professional manner. • Ensure the preparation, accuracy and timely submission of monitoring reports.</p><p>WORKING CONDITIONS The MEL & Data Officer is an G8NAT grade level in GGGI's national salary scale, details of which can be found in the GGGI Staff Rules on GGGI s website. In addition, GGGI provides 27 days of annual leave, flexible work arrangements and contribution towards private health insurance that covers dental and vision. GGGI is committed to providing a work environment that is sufficiently flexible to accommodate diverse life-cycle challenges and assist Staff members to achieve a better balance between work commitments and personal and family commitments, thus ensuring high performance, long-term productivity and well-being of Staff members. For more information on GGGI's terms and conditions (allowances, health care, education etc.) please familiarize yourself with GGGI's Rules and Regulations that can be found here: https://gggi.org/policy-documents/. Child protection GGGI is committed to child protection, irrespective of whether any specific area of work involves direct contact with children. GGGI s Child Protection Policy is written in accordance with the Convention on the Rights of the Child.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Master's degree or equivalent in economics, statistics, data science, environmental science, development studies, or a related field.</li><li>A minimum of 5 years of professional experience in monitoring and evaluation, data analysis, and program development for large-scale international development or climate finance projects.</li><li>Demonstrated expertise in quantitative and qualitative data analysis software (e.g., R, Python, MAXQDA) and advanced Microsoft Excel (VBA).</li><li>Proven experience utilizing mobile data collection platforms (Kobo Toolbox, Ona, etc.) and developing user-friendly digital survey forms.</li><li>Exceptional analytical, writing, and presentation skills in English are required.</li><li>Fluency in Arabic is an asset for this role and is highly desirable.</li></ul><p><strong>FUNCTIONAL COMPETENCIES</strong></p><ul><li>Strong written and verbal communication skills in English; ability to draft high-quality MEL frameworks, evaluation reports, and technical documents.</li><li>Strong project management and coordination skills, including experience working with governments (e.g., Environment Authority), development partners, and technical experts.</li><li>Ability to interpret technical analysis, GIS mapping, and GHG modeling outputs and translate them into actionable MEL insights and policy-level reporting.</li><li>Strong background in developing complex logframes and impact tracking mechanisms, particularly for climate change, agriculture, or Nature-based Solutions (NbS).</li><li>Ability to coordinate consultants, enumerators, and data collection activities across multiple stakeholders without direct line management authority.</li><li>Strong organizational skills and attention to detail, with the ability to manage competing priorities and meet deadlines in a time-sensitive environment.</li><li>Solutions-oriented and collaborative approach to problem solving in a multi-stakeholder setting.</li></ul><p><strong>CORPORATE</strong></p><ul><li>Understand and actively support GGGI's mission, vision and values.</li><li>Promote an organizational culture of trust, transparency, respect and partnership.</li><li>Excel at problem solving, ask questions and seek support when needed, share easily information and knowledge with others both internally as externally.</li><li>Manage emotions and stress positively, build rapport and resolves conflict easily.</li><li>Strong ability to work independently and/or remotely, while maintaining productivity.</li></ul>
<p>Consultant Strategic Partnerships & M&A leads the origination, evaluation and execution of ecosystem partnerships (hyperscalers, OEMs, telcos, ISVs) and inorganic growth opportunities (investments, JVs, acquisitions, carve-outs) that accelerate Onetech s strategy across data centre, cloud, cybersecurity and system integration services. The role owns the end-to-end deal cycle market scanning, business case and valuation, due diligence orchestration, negotiation and closing and sets up post-deal integration and partnership governance to realise synergies, protect value and ensure regulatory compliance in Oman.</p><p>RESPONSIBILITIES</p><ul><li>Strategy & Deal Origination Translate corporate strategy into a pipeline of partnership/M&A theses and target lists; maintain market maps for priority domains (cloud, managed services, cybersecurity, platforms, niche SIs).</li><li>Conduct opportunity analysis and screening of acquisition or investment targets aligned with OneTech s strategic priorities.</li><li>Build investment cases: problem statement, strategic fit, synergy logic, options analysis (build/partner/buy), risks and mitigations.</li><li>Run initial outreach, screening and NDAs; manage confidentiality and information flows.</li><li>Partnerships (Alliances, JVs) Identify, evaluate, and develop partnerships with technology vendors, hyperscalers, service providers, and ecosystem enablers.</li><li>Structure and negotiate partnership models (resell/CSP, MSP, OEM, co-sell, white-label, JV, distribution, BOT/revenue-share) with clear roles, quotas and support obligations.</li><li>Define partner tiering, enablement and joint GTM plans with Sales/Marketing; establish QBRs, scorecards and escalation paths.</li><li>Ensure compliance with data-protection, security, sanctions and competition requirements in partner agreements.</li><li>Monitor strategic partner performance and alignment with business goals.</li><li>Commercial Finance & Deal Modelling Build financial models for partnerships and M&A (P&L, CF, BS impact; NPV/IRR; scenario/sensitivity; synergy and integration costs).</li><li>Set pricing/discount corridors and approval matrices for partnership constructs in coordination with Finance.</li><li>M&A Execution Lead end-to-end M&A processes: teasers/IM review, valuations, indicative offers (EOI/NBO), data-room Q&A, management meetings.</li><li>Coordinate due diligence (commercial, financial, tax, legal, HR, tech/cyber, operations); consolidate findings and value-bridge, and define SPA/business-warranty protections.</li><li>Support the development of deal structures, term sheets, and definitive agreements in coordination with legal and financial advisors.</li><li>Drive negotiations (SPA, SHA/JVAs, TSAs), board/IC materials, and closing deliverables.</li><li>Post-Deal Integration & Value Realisation Develop Day-0/Day-1 and 100-day plans, integration workstreams, TSA governance and synergy tracking (revenue, cost, capex/working capital).</li><li>Establish post-deal KPIs and risk logs; run integration reviews and corrective actions.</li><li>Governance, Risk & Compliance Maintain stage-gate governance, IC memos and deal documentation; ensure Delegations of Authority (DOA) compliance.</li><li>Manage regulatory touchpoints (competition/anti-trust; PDPL data obligations in transactions; tax/VAT structuring with Finance; sector approvals as applicable).</li><li>Stakeholder Management & Communications Align internal stakeholders (Finance, Legal, Technology, Operations, Sales) and external advisors; manage board/EXCO expectations with clear narratives.</li><li>Prepare board-level presentations, strategic recommendations, and investment memos.</li><li>Market Intelligence & Insights Track competitor moves, funding rounds, M&A activity, and partnership models, technology trends and valuation benchmarks in the GCC; maintain a knowledge base of precedent deals and partnership structures.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Qualification</strong> Bachelor's degree in Business, Finance, Economics, or Engineering. Postgraduate degree (e.g., MBA or equivalent) is strongly preferred. Certification CFA / ACA / ACCA (preferred). Relevant certifications in corporate finance, valuation, or M&A (e.g., FMVA, CIMA) are a plus.</li><li><strong>Experience</strong> Minimum 7 10 years of experience in M&A, strategic partnerships, corporate development, or investment advisory ideally within ICT, technology, or telecom sectors.</li><li><strong>Skills</strong> Strategic and financial analysis. Business case development & valuation modelling. M&A due diligence and integration. Contract review and deal structuring. Market intelligence and partner management. Strong Excel, PowerPoint, and data visualization tools.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span><span>IT Application Officer should be able to develop, manage, and troubleshoot computer programs. They identify and analyze IT problems and needs for the company and develop individual programs that make up software and assemble those programs in a way that meets company needs. Moreover, ensure computer applications run smoothly, troubleshoot issues, fix bugs, create new applications as well as training new users on how to use applications effectively. Additionally, he/she will be responsible for maintaining and updating application software, as well as developing new applications to meet the needs of our users.</span></span></p><br><p><span><span>The primary responsibility of an IT Application officert is to design, develop, test, deploy, maintain, and support IT applications and software systems that meet the needs of the organization.</span></span></p><br><p><span><span>He/she must use his/her technical knowledge and expertise to ensure the applications are operating correctly and are kept up to date. Additionally, he/she must have strong problem-solving skills to troubleshoot any IT issues that may arise and must be able to interact effectively with other IT personnel, all stakeholders, and end-users</span></span><span><span>.</span></span></p><br><p><b><span><span>Day-To-Day Operations</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Recommending improvements to existing applications or assisting in designing new applications to meet specific business needs.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Creating reports on project status, including development timelines, and identifying potential problems that may cause delays in completion.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Communicating with clients to clarify requirements and ensure satisfaction with results.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Assisting in designing and developing new applications based on client needs and preferences.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Coordinating with IT support team to troubleshoot technical issues with existing applications.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Preparing proposals for new software development projects, including identifying potential clients and creating detailed sales presentations.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Providing technical support and troubleshooting problems with existing applications.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Working with clients to design custom applications to meet their unique business needs.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Performing quality assurance testing on new applications to ensure they meet industry standards for functionality and usability.</span></span></p><br><p><b><span><span>Responsibilities</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Serve as the primary point of contact for assigned applications, providing Tiers 2 and 3 support</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Respond to user tickets and inquiries in a timely and professional manner.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Diagnosing and troubleshoot technical issues, escalating to Tier 3 support when necessary.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Train new users in application features and functionality of new releases.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Create and maintain documentation for all applications.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Work with vendors to resolve technical issues and coordinate upgrades of all applications.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Serve as a liaison between business units and IT, gathering requirements and documenting business processes.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Configure applications to meet business needs.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Test application changes and updates prior to implementation.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Monitor application performance and identify potential issues.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Assist with data migration in IT application related projects.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Provide after-hours support on a rotating basis whenever required.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Understanding responsibilities with regard to information ownership, classification, accountability, and protection of information assets.</span></span></p><br><p><b><span><span>Continuous Improvement</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Ensure a working culture of continuous improvement through a process of quality assurance among the Port Control Officers</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Participate in the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global best standards, productivity improvement and cost reduction</span></span></p><br><br><br><br><span>Requirements</span><p><b><span><span>Minimum Qualification</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Bachelor’s degree in Computer Science, Progamming or Software Engineering.</span></span></p><br><p><b><span><span>Minimum Experience & Knowledge & Skills</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Minimum Two years’ experience in managing, maintaining & integration of business applications.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>knowledge & experience in development, maintainance & integration of business applications.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Practical knowledge in the different popular databases and business applications in the market.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Practical experience in .NET, XML, Java, HTML5, SharePoint, web applications programming/development.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Must possess practical experience in managing and maintaining Microsoft SQL server including writing stored</span></span></p><br><p><span><span><span>§</span></span></span><span><span>procedures, SQL queries, databases backup, recovery, migration and integration.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Knowledge of mobile programming (IOS, Android) is preferable.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Experience in maintaining good relationships with the key stakeholders.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Good experience in managing business software development projects.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Proven ability to write effective system and process documentation –including business and system requirements,</span></span></p><br><p><span><span><span>§</span></span></span><span><span>process diagrams, and data flow charts</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Strong analytical and problem solving skills.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Fluency in Ara</span></span></p> </div>