Automation Jobs
235 Jobs Found
<p><b>Job Purpose: </b></p><p><br></p><p>The Manager Human Capital Intelligence leads the development of Human Capital s workforce intelligence capability, transforming governed people data into forward-looking insights that improve workforce, talent, reward, productivity and employee-experience decisions. The role owns the HC intelligence roadmap, analytical standards, HR technology optimisation and responsible use of artificial intelligence, enabling Human Capital and business leaders to make evidence-based decisions aligned with the Bank s strategy, risk appetite and smart-bank ambition.The Manager HC Intelligence acts as Human Capital s accountable business owner and subject-matter partner for workforce data, analytics and AI initiatives. In partnership with the Enterprise AI Unit and relevant control functions, the role defines business requirements, confirms data readiness, supports model validation and adoption, monitors realised benefits and maintains clear accountability for HC decisions arising from analytical or AI-enabled outputs. Key Accountabilities: Develops and executes a prioritised HC Intelligence roadmap aligned with the HC strategy and the Bank s smart-bank ambition, with clear outcomes, milestones, ownership, dependencies, investment needs, adoption measures and realised benefits. Maintains the governed workforce data model and authoritative HC information source, ensuring analytics, dashboards, models and AI use cases meet approved privacy, security, records, ethical and model-governance requirements through defined metrics, lineage, ownership, stewardship, validation, reconciliation, access, change approval and proportionate quality and model-risk controls. Develops and maintains workforce analytics, BI dashboards, scorecards and executive reports covering workforce profile, movement, capacity, talent, learning, succession, engagement, recruitment, mobility, benefits and employee services. Provides evidence-based insights, trends, scenarios and recommendations to the Chief Human Capital Officer and relevant governance forums, clearly distinguishing facts, forecasts, assumptions and limitations. Supports workforce planning with demand and supply analysis, capability gaps, staffing scenarios, productivity indicators and workforce cost projections in partnership with HC Units and business stakeholders. Builds transparent, auditable compensation and benefits models for salary reviews, pay fairness, market benchmarking, promotion and allowance scenarios, benefits optimisation and workforce-cost decisions, aligned with approved reward policy and governance. Improves HRMS adoption, utilisation, data completeness, controls and transaction quality by identifying root causes and coordinating system, process, training and change interventions with HC process owners, Technology and providers. Partners with HC Units and manages relationships with data owners, Technology, Enterprise AI Unit, Finance, Risk, Strategy & Data teams, and external providers to define reporting needs, automate recurring analysis and embed data-driven decisions in HC processes and governance. Manages HC AI and automation use cases from ethical screening and data readiness through requirements, validation, implementation and adoption, coordinating with relevant technical and control functions to ensure human oversight, explainability, monitoring and escalation, and measuring realised value against agreed baselines, benefits measures and post-implementation reviews. Conducts diagnostic, predictive and, where appropriate, prescriptive workforce analysis to identify workforce risks, service bottlenecks, capability requirements and opportunities to improve employee experience and organisational effectiveness, converting findings into prioritised recommendations with clear owners, expected impact and success measures, and monitors agreed actions through relevant HC and management governance forums. Builds data literacy across Human Capital by developing guidance, standard reports and practical capability-building interventions for HC colleagues and relevant managers.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications and Experience: Bachelor's degree in Human Resources, Data Analytics, Artificial Intelligence, Information Systems, Finance or a related discipline. A Master's degree is preferred. Professional certification in People Analytics, Data Analytics, Business Intelligence, HR Systems, Compensation, or Artificial Intelligence is preferred. Minimum of 7 years of progressive experience in people analytics, workforce planning, business intelligence, HR technology, reward analytics or data-led Human Capital transformation, including responsibility for complex analytical initiatives and engagement with senior decision-makers. Experience in banking, financial services or another regulated environment is preferred. Demonstrated proficiency in advanced Excel and at least one enterprise business-intelligence platform, such as Power BI, with practical capability in data modelling, dashboard design and reporting automation. Working knowledge of SQL and statistical or analytical tools such as Python is preferred. Proven experience managing HRMS data, data-quality controls, reporting automation and user-adoption improvement, together with practical experience developing compensation scenarios, workforce-cost models or other quantitative decision-support models, is highly preferred. Excellent written and spoken English and Arabic, with the ability to present analytical findings, governance matters and recommendations clearly to executive, technical and non-technical audiences.</p>
<p><b>JOB PURPOSE</b></p>
<p>The IT & Digitalization Manager is responsible for leading the plant's information technology infrastructure, operational technology (OT), cybersecurity, industrial automation integration, and digital transformation initiatives within budgeted costs and timelines. The role ensures reliable, secure, and efficient operation of all IT and digital systems supporting mining, crushing, grinding, flotation, filtration, tailings management, maintenance, laboratory, security and business operations.Develop and execute the plant digitalization roadmap and identify opportunities for process optimization using digital technologies by promoting a data-driven culture across departments.</p>
<p> </p>
<p><b><br></b></p><p><b>MAIN TASKS, DUTIES AND RESPONSIBILITIES</b></p>
<p>IT STRATEGY & OPERATIONS</p>
<p> Plan, organize, control, and evaluate the Company's IT and electronic data operations.</p>
<p> Ensure high availability and reliability of mission-critical systems</p>
<p> Manage IT service providers and external vendors</p>
<p> Analyze technology requirements and develop functional specifications, conducting comparative analysis and competitive bidding where necessary.</p>
<p> Identify problematic areas and implement strategic solutions in a timely manner.</p>
<p> Act in alignment with user needs and system functionality to contribute to organizational policy.</p>
<p> Demonstrate the ability to bring the benefits of IT to solve business issues while managing associated costs and risks.</p>
<p> Support and integrate OT systems (SCADA, DCS, PLC, Process historians, Instrument communications)</p>
<p>INFRASTRUCTURE & SYSTEMS MANAGEMENT</p>
<p> Manage the acquisition, installation, and maintenance of the organization s local area network hardware and software.</p>
<p> Implement, administer, and maintain databases, enterprise systems and cloud services.</p>
<p> Perform routine preventive maintenance on hardware and software.</p>
<p> Manage technology inventory, including procurement and disposal.</p>
<p> Ensure compliance with all software licensing agreements.</p>
<p> Maintain technology documents and certificates, including product registrations, SSL certificates, maintenance agreements, and service contracts, ensuring they are evaluated, updated, and processed on time.</p>
<p>INFORMATION & CYBER SECURITY</p>
<p> Ensure the security of data, network access, and backup systems.</p>
<p> Preserve Company assets, information security, and control structures.</p>
<p> Develop and maintain IT/OT cybersecurity framework and lead cyber incident response and recovery activities.</p>
<p> Ensure the availability, continuity, and security of data and information pertaining to the organization.</p>
<p> Prepare, maintain, and regularly test a technology disaster recovery plan.</p>
<p> Maintain OT network security and system availability and Lead incident response and disaster recovery planning</p>
<p> Conduct cybersecurity risk assessments and audits</p>
<p>DIGITAL TRANSFORMATION & ANALYTICS</p>
<p> Develop and execute the digital transformation roadmap aligned with business objectives. </p>
<p> Lead implementation of Industry 4.0 technologies including IoT, AI, Machine Learning, Digital Twins, and Smart Mining solutions. </p>
<p> Establish enterprise data governance and reporting standards. </p>
<p> Drive adoption of Power BI, Microsoft Fabric, and advanced analytics platforms. </p>
<p> Identify opportunities to improve plant throughput, recovery, equipment reliability, and energy efficiency through digital technologies. </p>
<p> Support predictive maintenance and condition monitoring initiatives.</p>
<p>PEOPLE & STAKEHOLDER MANAGEMENT</p>
<p> Manage IT staff by training and coaching employees, communicating job expectations, and appraising performance.</p>
<p> Assist staff in understanding and using technology; conduct regular staff technology presentations and training sessions.</p>
<p> Communicate effectively with, and understand the needs of, non-technical internal clients.</p>
<p>GOVERNANCE & DOCUMENTATION</p>
<p> Maintain the technology policies, standards, and procedures manual, along with related technology checklists.</p>
<p> </p>
<p>MINIMUM QUALIFICATIONS</p>
<p>Education: </p>
<p> Bachelor s degree in information technology or a related field required.</p>
<p> Master s degree in information technology or related field is an added advantage</p>
<p>Certifications (Preferred): </p>
<p> Relevant professional certification in IT (CISSP, CISM, CAP, ITIL, Azure Solutions Architect Expert, Power BI Data Analyst are desirable.</p>
<p>Experience:</p>
<p> Minimum 10 years of experience in a similar role is required and 5 years in leadership role</p>
<p> Good knowledge of managing ERP systems.</p>
<p> Demonstrated ability to bring the benefits of IT to solve business issues while managing costs and risks.</p>
<p>Technical Skills: </p>
<p> Computer hardware and software systems and programs.</p>
<p> Computer networks, network administration, and network installation.</p>
<p> Computer troubleshooting and technology integration.</p>
<p> Excellent experience in VMware, network, firewall, and backup solutions.</p>
<p> Skilled at identifying and evaluating new technological developments and gauging their appropriateness for the business.</p>
<p> Understanding of existing and emerging technologies and system integration.</p>
<p> Business Understanding: This position requires a high level of business understanding.</p>
<p>Soft Skills: </p>
<p> Strong people management skills, including training, coaching, and performance management.</p>
<p> Strong organizational skills, with the ability to manage central Information System resources and applications and coordinate departmental/divisional resources and initiatives.</p>
<p> Ability to conceptualize, launch, and deliver multiple IT projects on time and within budget.</p>
<p> Strong project management skills planning, prioritizing, and administering work.</p>
<p> Fluency in English, with excellent written and verbal communication skills.</p>
<p> </p>
<p> </p>
<p> </p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.<br>ai/) and build conversational bots and messaging-platform integrations for real-world applications.<br> In this role, you'll use your bot engineering expertise, conversational design skills, and quality-focused approach to build reliable, useful bots and messaging integrations that deliver a great user experience.<br> This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Bot Developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including WhatsApp, Telegram, Discord, Slack, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.<br> Key Responsibilities Build bots for one or more messaging platforms, such as WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, Slack and similar messaging platforms.<br> Design and implement conversational flows, dialogue state, and fallback handling.<br> Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.<br> Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).<br> Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).<br> Review, debug, optimize, and refactor bot implementations to improve correctness, reliability, maintainability, and graceful error handling.<br> Implement logging, monitoring, and recovery so bots stay healthy in production.<br> Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows.<br> We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and build stable, user-friendly bot experiences.<br> Strong problem-solving skills, attention to detail, and the ability to work independently are essential.<br> Technical Skills (Essential) At least 1 year of hands-on experience building bots for at least one major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node.<br>js for backend bot logic.<br> Solid experience with REST APIs, webhooks, OAuth, and async request handling.<br> Experience with relational or NoSQL databases for storing conversation state and user data.<br> Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.<br> Understanding of platform-specific limits, message templates, and approval flows (e.<br>g., WhatsApp template messages).<br> Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.<br> Self-directed work ethic with the ability to design and ship complete bots independently.<br> Portfolio or examples of bots you've built (required).<br> English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Apply your expertise to real-world technology projects while gaining experience building high-quality solutions for a global platform.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.<br>ai/) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users.<br> This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Bot Developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including WhatsApp, Telegram, Discord, Slack, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.<br> Key Responsibilities Build bots for one or more messaging platforms, such as WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, Slack and similar messaging platforms.<br> Design and implement conversational flows, dialogue state, and fallback handling.<br> Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.<br> Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).<br> Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).<br> Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.<br> Implement logging, monitoring, and recovery so bots stay healthy in production.<br> Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows.<br> We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences.<br> Strong problem-solving skills, attention to detail, and the ability to work independently are essential.<br> Technical Skills (Essential) At least 1 year of hands-on experience building bots for at least one major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node.<br>js for backend bot logic.<br> Solid experience with REST APIs, webhooks, OAuth, and async request handling.<br> Experience with relational or NoSQL databases for storing conversation state and user data.<br> Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.<br> Understanding of platform-specific limits, message templates, and approval flows (e.<br>g., WhatsApp template messages).<br> Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.<br> Self-directed work ethic with the ability to design and ship complete bots independently.<br> Portfolio or examples of bots you've built (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
<p><h4>Description</h4>
<p>Mindrift is looking for skilled bot developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project and build conversational bots and messaging-platform integrations within our hybrid AI + human environment. In this role, as an AI pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users. This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.</p>
<h4>What we do</h4>
<p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p>
<h4>About the role</h4>
<p>This is a freelance role for a Tendem project. As a bot developer, you'll design, build, and refine messaging bots across WhatsApp, Telegram, Discord, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Build bots for WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, and similar messaging platforms.</li>
<li>Design and implement conversational flows, dialogue state, and fallback handling.</li>
<li>Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.</li>
<li>Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).</li>
<li>Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).</li>
<li>Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.</li>
<li>Implement logging, monitoring, and recovery so bots stay healthy in production.</li>
</ul>
<h4>Requirements and benefits</h4>
<h4>Educational qualifications</h4>
<ul>
<li>At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).</li>
<li>Bachelor's or master's degree in computer science, engineering, information technology, or related technical fields is a plus.</li>
</ul>
<h4>Academic and/or professional experience</h4>
<p>Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows. We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences. Strong problem-solving skills, attention to detail, and the ability to work independently are essential.</p>
<h4>Technical skills (essential)</h4>
<ul>
<li>At least 1 year of hands-on experience building bots for major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required.</li>
<li>Strong command of Python or Node.js for backend bot logic.</li>
<li>Solid experience with REST APIs, webhooks, OAuth, and async request handling.</li>
<li>Experience with relational or NoSQL databases for storing conversation state and user data.</li>
<li>Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.</li>
<li>Understanding of platform-specific limits, message templates, and approval flows (e.g., WhatsApp template messages).</li>
<li>Experience with hosting and deployment (Docker, serverless, VPS, or PaaS).</li>
</ul>
<h4>Additional requirements</h4>
<ul>
<li>Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.</li>
<li>Self-directed work ethic with the ability to design and ship complete bots independently.</li>
<li>Portfolio or examples of bots you've built (required).</li>
<li>English proficiency: upper-intermediate (B2) or above (required).</li>
</ul>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p>
<h4>Why this freelance opportunity might be a great fit for you?</h4>
<ul>
<li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li>
<li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li>
<li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Mindrift is looking for skilled bot developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project and build conversational bots and messaging-platform integrations within our hybrid AI + human environment. In this role, as an AI pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users. This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.</p>
<h4>What we do</h4>
<p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p>
<h4>About the role</h4>
<p>This is a freelance role for a Tendem project. As a bot developer, you'll design, build, and refine messaging bots across WhatsApp, Telegram, Discord, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Build bots for WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, and similar messaging platforms.</li>
<li>Design and implement conversational flows, dialogue state, and fallback handling.</li>
<li>Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.</li>
<li>Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).</li>
<li>Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).</li>
<li>Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.</li>
<li>Implement logging, monitoring, and recovery so bots stay healthy in production.</li>
</ul>
<h4>Requirements and benefits</h4>
<h4>Educational qualifications</h4>
<ul>
<li>At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).</li>
<li>Bachelor's or master's degree in computer science, engineering, information technology, or related technical fields is a plus.</li>
</ul>
<h4>Academic and/or professional experience</h4>
<p>Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows. We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences. Strong problem-solving skills, attention to detail, and the ability to work independently are essential.</p>
<h4>Technical skills (essential)</h4>
<ul>
<li>At least 1 year of hands-on experience building bots for major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required.</li>
<li>Strong command of Python or Node.js for backend bot logic.</li>
<li>Solid experience with REST APIs, webhooks, OAuth, and async request handling.</li>
<li>Experience with relational or NoSQL databases for storing conversation state and user data.</li>
<li>Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.</li>
<li>Understanding of platform-specific limits, message templates, and approval flows (e.g., WhatsApp template messages).</li>
<li>Experience with hosting and deployment (Docker, serverless, VPS, or PaaS).</li>
</ul>
<h4>Additional requirements</h4>
<ul>
<li>Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.</li>
<li>Self-directed work ethic with the ability to design and ship complete bots independently.</li>
<li>Portfolio or examples of bots you've built (required).</li>
<li>English proficiency: upper-intermediate (B2) or above (required).</li>
</ul>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p>
<h4>Why this freelance opportunity might be a great fit for you?</h4>
<ul>
<li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li>
<li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li>
<li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Mindrift is looking for skilled bot developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project and build conversational bots and messaging-platform integrations within our hybrid AI + human environment. In this role, as an AI pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users. This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.</p>
<h4>What we do</h4>
<p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p>
<h4>About the role</h4>
<p>This is a freelance role for a Tendem project. As a bot developer, you'll design, build, and refine messaging bots across WhatsApp, Telegram, Discord, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Build bots for WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, and similar messaging platforms.</li>
<li>Design and implement conversational flows, dialogue state, and fallback handling.</li>
<li>Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.</li>
<li>Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).</li>
<li>Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).</li>
<li>Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.</li>
<li>Implement logging, monitoring, and recovery so bots stay healthy in production.</li>
</ul>
<h4>Requirements and benefits</h4>
<h4>Educational qualifications</h4>
<ul>
<li>At least 3 years of relevant experience in backend, integration, automation, or bot development experience (required).</li>
<li>Bachelor's or master's degree in computer science, engineering, information technology, or related technical fields is a plus.</li>
</ul>
<h4>Academic and/or professional experience</h4>
<p>Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows. We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences. Strong problem-solving skills, attention to detail, and the ability to work independently are essential.</p>
<h4>Technical skills (essential)</h4>
<ul>
<li>At least 1 year of hands-on experience building bots for major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required.</li>
<li>Strong command of Python or Node.js for backend bot logic.</li>
<li>Solid experience with REST APIs, webhooks, OAuth, and async request handling.</li>
<li>Experience with relational or NoSQL databases for storing conversation state and user data.</li>
<li>Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.</li>
<li>Understanding of platform-specific limits, message templates, and approval flows (e.g., WhatsApp template messages).</li>
<li>Experience with hosting and deployment (Docker, serverless, VPS, or PaaS).</li>
</ul>
<h4>Additional requirements</h4>
<ul>
<li>Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.</li>
<li>Self-directed work ethic with the ability to design and ship complete bots independently.</li>
<li>Portfolio or examples of bots you've built (required).</li>
<li>English proficiency: Upper-intermediate (B2) or above (required).</li>
</ul>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p>
<h4>Why this freelance opportunity might be a great fit for you?</h4>
<ul>
<li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li>
<li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li>
<li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Mindrift is looking for skilled bot developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project and build conversational bots and messaging-platform integrations within our hybrid AI + human environment. In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users. This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.</p>
<h4>What we do</h4>
<p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p>
<h4>About the role</h4>
<p>This is a freelance role for a Tendem project. As a bot developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including WhatsApp, Telegram, Discord, Slack, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Build bots for one or more messaging platforms, such as WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, Slack, and similar messaging platforms.</li>
<li>Design and implement conversational flows, dialogue state, and fallback handling.</li>
<li>Integrate bots with large language models (OpenAI, Anthropic, or similar) for natural language responses where appropriate.</li>
<li>Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).</li>
<li>Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).</li>
<li>Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.</li>
<li>Implement logging, monitoring, and recovery so bots stay healthy in production.</li>
</ul>
<h4>Requirements and benefits</h4>
<h5>Educational qualifications</h5>
<ul>
<li>At least 3 years of relevant experience in backend, integration, automation, or bot development (required).</li>
<li>Bachelor's or master's degree in computer science, engineering, information technology, or related technical fields is a plus.</li>
</ul>
<h5>Academic and/or professional experience</h5>
<p>Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows. We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences. Strong problem-solving skills, attention to detail, and the ability to work independently are essential.</p>
<h5>Technical skills (essential)</h5>
<ul>
<li>At least 1 year of hands-on experience building bots for at least one major messaging platform (WhatsApp, Telegram, Discord, Slack, or similar) is required.</li>
<li>Strong command of Python or Node.js for backend bot logic.</li>
<li>Solid experience with REST APIs, webhooks, OAuth, and asynchronous request handling.</li>
<li>Experience with relational or NoSQL databases for storing conversation state and user data.</li>
<li>Familiarity with large language model APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.</li>
<li>Understanding of platform-specific limits, message templates, and approval flows (e.g., WhatsApp template messages).</li>
<li>Experience with hosting and deployment (Docker, serverless, VPS, or PaaS).</li>
</ul>
<h5>Additional requirements</h5>
<ul>
<li>Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.</li>
<li>Self-directed work ethic with the ability to design and ship complete bots independently.</li>
<li>Portfolio or examples of bots you've built (required).</li>
<li>English proficiency: upper-intermediate (B2) or above (required).</li>
</ul>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p>
<h4>Why this freelance opportunity might be a great fit for you?</h4>
<ul>
<li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li>
<li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li>
<li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.<br>ai/) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users.<br> This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Bot Developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including WhatsApp, Telegram, Discord, Slack, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.<br> Key Responsibilities Build bots for one or more messaging platforms, such as WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, Slack and similar messaging platforms.<br> Design and implement conversational flows, dialogue state, and fallback handling.<br> Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.<br> Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).<br> Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).<br> Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.<br> Implement logging, monitoring, and recovery so bots stay healthy in production.<br> Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows.<br> We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences.<br> Strong problem-solving skills, attention to detail, and the ability to work independently are essential.<br> Technical Skills (Essential) At least 1 year of hands-on experience building bots for at least one major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node.<br>js for backend bot logic.<br> Solid experience with REST APIs, webhooks, OAuth, and async request handling.<br> Experience with relational or NoSQL databases for storing conversation state and user data.<br> Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.<br> Understanding of platform-specific limits, message templates, and approval flows (e.<br>g., WhatsApp template messages).<br> Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.<br> Self-directed work ethic with the ability to design and ship complete bots independently.<br> Portfolio or examples of bots you've built (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.<br>ai/) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users.<br> This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Bot Developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including WhatsApp, Telegram, Discord, Slack, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.<br> Key Responsibilities Build bots for one or more messaging platforms, such as WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, Slack and similar messaging platforms.<br> Design and implement conversational flows, dialogue state, and fallback handling.<br> Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.<br> Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).<br> Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).<br> Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.<br> Implement logging, monitoring, and recovery so bots stay healthy in production.<br> Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows.<br> We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences.<br> Strong problem-solving skills, attention to detail, and the ability to work independently are essential.<br> Technical Skills (Essential) At least 1 year of hands-on experience building bots for at least one major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node.<br>js for backend bot logic.<br> Solid experience with REST APIs, webhooks, OAuth, and async request handling.<br> Experience with relational or NoSQL databases for storing conversation state and user data.<br> Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.<br> Understanding of platform-specific limits, message templates, and approval flows (e.<br>g., WhatsApp template messages).<br> Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.<br> Self-directed work ethic with the ability to design and ship complete bots independently.<br> Portfolio or examples of bots you've built (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
<p><br></p><p>Job Purpose</p><p>This is a business-critical role that owns end-to-end operational management of Friendi Mobile s and Friendi Pay s Direct Sales (Promoter) channel. The Senior Specialist Promoter Coordination acts as the operational backbone connecting frontline promoter teams with senior leadership decision-making driving commercial visibility, performance governance, forecasting accuracy and incentive administration across the entire channel. The role is directly accountable for translating field activity into accurate, real-time insights that protect Gross Adds, revenue and channel profitability, and for continuously improving productivity and efficiency through automation and AI-enabled ways of working in line with Beyond ONE s ambition to Think Beyond and Deliver for Impact.</p><p>Main Duties/ Responsibilities</p><ul><li>Own end-to-end operational planning for the Direct Sales / Promoter channel building daily, weekly and monthly deployment plans by team, location, location type, and channel targets (SIMs, AWRs) aligned to commercial KPIs.</li><li>Design, build and continuously improve real-time visibility reports and executive dashboards (Excel, Power Query/Pivot, Power BI) that give Direct Sales leadership instant, accurate insight into channel, commercial and promoter performance.</li><li>Leverage AI-enabled productivity tools (e.g. ChatGPT, Claude, prompt engineering) to automate reporting, accelerate analysis and continuously improve the efficiency and speed of channel operations.</li><li>Calculate, validate and govern weekly and monthly promoter commissions and incentive structures, ensuring accuracy, transparency and alignment with approved commercial models; review outcomes with the Direct Sales Manager.</li><li>Own the end-to-end promoter payment cycle, ensuring 100% timely and accurate weekly and monthly payouts.</li><li>Act as the operational point of escalation for promoter, channel and customer issues, coordinating cross-functionally with IT, BI, Finance and Customer Care to drive fast resolution and protect channel performance.</li><li>Develop data-driven forecasting models and target-setting methodologies for the promoter channel, improving planning accuracy and supporting sustainable Gross Add and revenue growth.</li><li>Conduct ongoing commercial and channel performance analysis identifying risks, gaps and growth opportunities and translate findings into clear, actionable recommendations for senior management.</li><li>Ensure every promoter is fully briefed and enabled on current offers, promotions, FRiENDi mobile s unique selling points, and best-practice customer engagement, so the brand is consistently represented at its best.</li><li>Partner with the Direct Sales Manager to plan, execute and evaluate the ROI of promotional campaigns and channel activities, optimizing budget allocation and execution quality.</li><li>Champion continuous improvement across the promoter operating model proactively identifying automation, AI and process opportunities that lift channel efficiency, productivity and promoter performance.</li></ul><p>Performance measurement criteria</p><ul><li>Visibility Reports (Daily, Weekly & Monthly Visibility Reports)</li><li>Timely preparation of promoter payments (Commissions & payouts)</li><li>Gross Add Targets</li><li>Quality Of Sales Targets (Recharge %, M1 A30Days ARPU, High Value Subscriptions)</li><li>Promotion Planning & Executions</li><li>Reporting automation, turnaround-time improvement and adoption of digital & AI-enabled tools</li><li>Forecast accuracy and KPI governance across the Direct Sales / Promoter channel</li></ul><p>Job requirements:</p><p>Professional qualification</p><ul><li>3-5 years progressive experience in Sales Coordination, Sales Planning, Commercial/Business Analytics or Channel Operations within telecom or a fast-paced direct sales environment, including exposure to commission/incentive management, performance reporting and cross-functional stakeholder management.</li></ul><p>Education</p><ul><li>Bachelor s degree in Business Administration, Commerce or a related field, or equivalent education and work experience</li></ul><p>Other skills</p><ul><li>Self-motivated and results-driven, with the ability to work with minimal supervision while managing multiple concurrent processes and deadlines.</li><li>Advanced Excel skills (Power Query, Power Pivot, formulas, dashboard design); working knowledge of Power BI or similar BI/visualization tools is strongly preferred.</li><li>Ability to use AI productivity tools (e.g. ChatGPT, Claude, prompt engineering) to automate reporting, accelerate analysis and improve day-to-day efficiency.</li><li>Strong analytical and commercial mindset, with the ability to translate data into clear, actionable business decisions.</li><li>Excellent interpersonal, communication and presentation skills, with the ability to influence stakeholders at all levels.</li><li>Fluency in written & spoken English.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>3-5 years progressive experience in Sales Coordination, Sales Planning, Commercial/Business Analytics or Channel Operations within telecom or a fast-paced direct sales environment, including exposure to commission/incentive management, performance reporting and cross-functional stakeholder management.</li><li>Bachelor s degree in Business Administration, Commerce or a related field, or equivalent education and work experience</li><li>Self-motivated and results-driven, with the ability to work with minimal supervision while managing multiple concurrent processes and deadlines.</li><li>Advanced Excel skills (Power Query, Power Pivot, formulas, dashboard design); working knowledge of Power BI or similar BI/visualization tools is strongly preferred.</li><li>Ability to use AI productivity tools (e.g. ChatGPT, Claude, prompt engineering) to automate reporting, accelerate analysis and improve day-to-day efficiency.</li><li>Strong analytical and commercial mindset, with the ability to translate data into clear, actionable business decisions.</li><li>Excellent interpersonal, communication and presentation skills, with the ability to influence stakeholders at all levels.</li><li>Fluency in written & spoken English.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Cold Email Outreach Specialist (Outbound Email & Lead Generation) – Remote Position Type: Full-Time, Remote Location: Middle East Preferred Working Hours: U.<br>S. Client Business Hours About the Role At Pavago, one of our clients is hiring a Cold Email Outreach Specialist to generate qualified sales opportunities through strategic outbound email campaigns.<br> This is a hands-on, performance-driven role where you’ll own the entire cold email process—from building targeted prospect lists and writing personalized outreach to managing deliverability, optimizing campaigns, and qualifying inbound responses.<br> Success in this role comes from combining strong copywriting, technical deliverability knowledge, and a data-driven approach to consistently generate qualified pipeline for the sales team.<br> If you’re passionate about outbound prospecting, enjoy experimenting with messaging, and understand what it takes to keep campaigns landing in inboxes—not spam folders—this role is for you.<br> What You’ll Own Prospect Research & List Building Build highly targeted prospect lists using: Apollo ZoomInfo LinkedIn Sales Navigator Crunchbase Similar prospecting platforms Segment prospects by: Industry Company size Job title Geography Ideal Customer Profile (ICP) Verify and clean contact data using: NeverBounce ZeroBounce Clearout Maintain organized prospect databases and outreach lists.<br> Cold Email Campaign Management Write personalized cold email copy, subject lines, and calls-to-action.<br> Build and launch multi-step outbound sequences (4–8 touchpoints).<br> Personalize messaging using company and prospect research.<br> Monitor campaign performance daily.<br> Continuously optimize campaigns based on engagement and reply metrics.<br> Deliverability & Inbox Management Manage inbox reputation using platforms such as: Instantly Lemlist Smartlead Mailwarm Monitor: Bounce rates Spam scores Sender reputation Inbox health Rotate sending domains and inboxes to maximize deliverability.<br> Identify and resolve deliverability issues before campaign performance declines.<br> Campaign Optimization & Reporting Conduct A/B testing on: Subject lines Messaging CTAs Send times Track key metrics including: Open rates Positive reply rates Bounce rates Conversion rates Prepare campaign performance reports and recommend improvements.<br> Document testing results and optimization history.<br> Lead Qualification & CRM Management Review campaign replies and categorize responses accurately.<br> Identify qualified prospects and route them to the sales team.<br> Maintain accurate CRM records using: HubSpot Salesforce Zoho CRM Similar CRM platforms Ensure outreach data remains organized and up to date.<br> Compliance & Best Practices Ensure campaigns comply with: CAN-SPAM GDPR CCPA Maintain suppression and unsubscribe lists.<br> Follow outbound email best practices to protect sender reputation.<br> What Makes You a Strong Fit Excellent persuasive and concise writing skills.<br> Strong analytical mindset with a focus on performance improvement.<br> Comfortable using outbound automation and deliverability tools.<br> Organized, proactive, and highly execution-focused.<br> Strong attention to detail.<br> Continuously tests, learns, and optimizes campaign performance.<br> Required Experience & Skills Experience 1–2+ years of experience in: Cold Email Outreach Outbound Lead Generation Sales Development (SDR) Outbound Marketing Technical Skills Hands-on experience with: Apollo Instantly Lemlist Smartlead Woodpecker Similar outreach platforms Experience writing cold email campaigns.<br> Strong Excel or Google Sheets skills.<br> Excellent written English communication.<br> Nice-to-Have Experience managing large-scale email deliverability.<br> Understanding of: DNS SPF DKIM DMARC Experience supporting B2B SaaS, agencies, or service businesses.<br> Experience collaborating with SDRs or Account Executives.<br> Familiarity with outbound automation workflows and CRM integrations.<br> What a Typical Day Looks Like Build and refine prospect lists.<br> Launch and monitor outbound email campaigns.<br> Review inbox health and deliverability metrics.<br> Optimize messaging, targeting, and campaign performance.<br> Qualify interested prospects and hand them off to sales.<br> Update CRM records and maintain campaign documentation.<br> In short: You own outbound email execution—from research and personalization to optimization and lead qualification—ensuring a consistent flow of qualified opportunities into the sales pipeline.<br> Key Metrics for Success (KPIs) High email open rates.<br> Positive reply and conversation rates.<br> Low bounce rates and strong inbox health.<br> Consistent campaign execution and optimization.<br> Accurate CRM documentation.<br> Growth in qualified outbound pipeline.<br> Why Join Us?<br> Own the complete outbound email process from strategy to execution.<br> Work with modern sales engagement and automation tools.<br> Directly influence pipeline growth and revenue generation.<br> Performance-driven environment with measurable impact.<br> Opportunities to grow into: Senior Outbound Specialist Sales Development Team Lead Outbound Growth Manager Revenue Operations Interview Process Initial Phone Screen Spark Hire Intro Video (3–5 minutes) Recruiter Interview Practical Assessment (Cold Email Sequence Exercise) Client Interview Offer & Onboarding What Happens After You Apply Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video .<br> This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.<br> Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team.<br> This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.<br> Don’t overthink it—you can record your video as many times as you’d like before submitting it.<br> Only your final submission will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.<br> Apply Now If you’re passionate about outbound prospecting, enjoy writing high-performing cold emails, understand email deliverability, and want to help generate qualified sales opportunities through data-driven outreach, we’d love to hear from you.<br> Apply today and become a key contributor to building a predictable outbound pipeline.<br></span> </div>
<p> </p>
<p> </p>
<p> </p>
<div><br></div>
<p> <strong> </strong> </p>
<div>
<strong>JOB PURPOSE:</strong>
<p>The Instrumentation Lead will be responsible for ensuring safe and reliable operation of all instrumentation, control, and automation systems across OTTCO s facilities. The role requires strong expertise in field instrumentation, analysers, control systems, safeguarding systems, and a leadership focus on ensuring compliance, reliability, and operational excellence.</p>
<p> </p>
<p> </p>
</div>
<p> <strong> </strong> </p>
<div>
<strong>REPORTING STRUCTURE:</strong>
<p> <strong>Number of Staff Supervised</strong> </p>
<p> <strong>Direct Reports:</strong> </p>
<p> <strong>0</strong> </p>
<p> <strong>Total:</strong> </p>
<p> <strong>0</strong> </p>
</div>
<p> <strong> </strong> </p>
<div>
<strong>KEY RESPONSIBILITIES:</strong>
<strong>General:</strong>
<strong>Operational & Technical</strong>
<ul>
<li>Lead maintenance of field instruments (transmitters, control valves, sensors), analyzers, and fire & gas detection systems.</li>
<li>Supervise maintenance of DCS, PLC, ESD, SCADA, and associated control systems.</li>
<li>Ensure compliance with IEC, ISA, and OEM standards for calibration, testing, and certification.</li>
<li> Lead troubleshooting and root cause analysis of critical instrumentation/control issues.</li>
<li>Support cyber-security compliance for OT/ICS systems in coordination with ICT teams.</li>
<li>Ensure effective spare parts management including critical spares availability and optimization of inventory levels.</li>
<li>Support preparation, monitoring, and control of maintenance budgets ensuring cost effectiveness and alignment with company financial policies.</li>
<li>Manage vendor and contractor performance including technical evaluations, contract compliance, and service quality improvements. </li>
<li>Implement predictive maintenance using smart diagnostics and monitoring tools.</li>
</ul>
<p> </p>
<strong>Leadership & Team Management </strong>
<p> </p>
<p>- Supervise instrumentation engineers, supervisors, and technicians, ensuring technical competency and safety awareness.<br>- Plan manpower allocation and manage contractors effectively to meet maintenance schedules.<br>- Coordinate with Operations, HSSE, Projects, and IT/OT teams to ensure reliability of automation systems.</p>
Compliance & Documentation <br><p>- Maintain updated calibration records, SAP notifications, and compliance reports.<br>- Ensure certification compliance for fire & gas, metering, and custody transfer systems.<br>- Support internal and external audits and timely closure of related NCRs.</p>
Continuous Improvement <br><p>- Implement cost-effective calibration and maintenance practices.<br>- Promote digital transformation, smart instrumentation, and advanced process control systems.<br>- Lead initiatives for improving system availability, reliability, and cybersecurity compliance.</p>
<p> <strong> </strong> </p>
<ul>
<li>Familiarization with QHSE Policies, Objectives, procedures and its record maintenance</li>
<li>Awareness on Significant environmental aspects, Health and safety hazards, related actual and potential aspects and risks associated with their risk.</li>
<li>Awareness on Emergency preparedness and response measures.</li>
<li>Awareness on implications of not conforming to the integrated managements system requirements, including not fulfilling the organization s compliance obligations </li>
</ul>
<p> <strong> </strong> </p>
<strong>Key interactions</strong>
<p> <strong>Internal: </strong>Department Managers, Operations Shift Staff, SCM, TSD, Maintenance, HSE, Fire</p>
<strong>External: </strong>OQ, SIPC, Surveying Companies, ROP and Civil Defence<strong>, </strong>gas companies, other contractors and suppliers as required.<br><strong>Notable Working Conditions. </strong> Field Operations and office environment, Moderate to intensive computer screen use<br></div>
<p> </p>
<div>
<strong>QUALIFICATIONS, EXPERIENCE, & SKILLS: </strong>
<strong>Qualifications & Experience</strong>
<p> </p>
<ul>
<li>Education: Bachelor s Degree in Instrumentation/Control Engineering or Electronics Engineering.</li>
<li>Experience: Minimum 10 years of progressive experience in instrumentation and control maintenance within oil & gas, terminals, refineries, or petrochemical facilities.</li>
<li>Certifications (preferred): ISA/IEC certifications, OEM training on DCS/PLC systems, T V functional safety certification.</li>
</ul>
<strong>Key Skills & Competencies</strong>
<p> </p>
<ul>
<li>Strong knowledge of field instrumentation, control systems, analysers, and safeguarding systems.<br>- Proficiency in SAP PM and instrumentation maintenance workflows.<br>- Excellent troubleshooting, analytical, and root cause analysis skills.<br>- Leadership, training, and multicultural workforce management skills.<br>- Strong communication and documentation skills</li>
</ul>
<div>
<strong>Performance indicators KPI:</strong>
<p>- System availability and reliability indices.<br>- Compliance with calibration schedules and regulatory requirements.<br>- Timely completion of work orders in SAP.<br>- Minimization of downtime due to instrumentation failures.<br>- Competency development and training of instrumentation team.</p>
<p> </p>
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<p>We are looking for a dynamic, hands-on IT professional to own and transform the plant's entire IT and OT landscape. The incumbent will set the strategic direction for IT infrastructure and cloud, lead cloud adoption and migration, and ensure seamless technology operations across all facilities. This role requires a leader who can both architect/implement infrastructure personally and manage teams and vendors combining deep technical expertise with strong business acumen.</p><p><strong>Key Responsibilities</strong></p><p><strong>IT Strategy & Leadership</strong></p><ul><li>Define and execute the IT roadmap aligned with the plant's business objectives and growth strategy.</li><li>Lead, mentor, and manage the IT team across infrastructure, cloud, networks, and support functions.</li></ul><p><strong>Cloud Infrastructure & Management</strong></p><ul><li>Manage and govern cloud infrastructure on GCP / AWS / Azure or hybrid environments.</li><li>Lead application and cloud migration strategies, ensuring minimal disruption and maximum cost efficiency.</li><li>Implement cloud security best practices, access controls, and compliance frameworks.</li><li>Manage SLAs, cloud vendor relationships, and licensing agreements.</li></ul><p><strong>IT Infrastructure & Operations</strong></p><ul><li>Administer and maintain servers on Windows and Linux environments.</li><li>Own Data Center operations, uptime, and standards compliance.</li><li>Manage a server estate of 2025 servers, ensuring performance, patching, and availability.</li><li>Handle IT operations across multiple plant/office locations.</li><li>Ensure high availability, disaster recovery, and business continuity planning across all IT systems.</li><li>Oversee backup strategies, data integrity, and IT asset lifecycle management.</li><li>Drive automation of server administration and routine IT operations.</li><li>Monitor and optimize system performance, uptime, and incident response.</li></ul><p><strong>Network & OT/IT Infrastructure</strong></p><ul><li>Plan and design network architecture for both IT Network and OT (Operational Technology) Network.</li><li>Lead switch configuration, network design, and Greenfield network implementation for new sites.</li><li>Set up and manage remote network monitoring for all locations.</li><li>Oversee CCTV and camera surveillance systems infrastructure.</li></ul><p><strong>Security & Compliance</strong></p><ul><li>Implement and enforce cybersecurity policies, vulnerability management, and endpoint protection.</li><li>Ensure IT compliance with local regulations, data protection standards, and industry best practices.</li><li>Conduct regular security audits, risk assessments, and staff awareness training.</li></ul><p><strong>Budget & Vendor Management</strong></p><ul><li>Prepare and manage the annual IT budget, ensuring optimal allocation of resources.</li><li>Evaluate, negotiate, and manage contracts with technology vendors and service providers.</li><li>Track ROI on IT investments and present findings to leadership.</li></ul><p><strong>Required Skills & Competencies</strong></p><p><strong>Technical Skills</strong></p><ul><li>Deep knowledge of cloud computing architectures (IaaS, PaaS, SaaS) GCP/AWS/Azure.</li><li>Application migration and cloud migration experience.</li><li>Strong expertise in networking, virtualization (VMware/Hyper-V), and enterprise storage solutions.</li><li>Proven experience managing 20 25 servers across Windows & Linux environments.</li><li>Experience across multiple operating locations.</li><li>Proficiency in ERP systems (SAP, Oracle, or equivalent) integration with IT infrastructure.</li><li>Solid understanding of cybersecurity frameworks, firewalls, VPNs, and identity management.</li><li>Experience with ITSM tools (Freshservice, Jira, or similar) and IT governance frameworks.</li><li>Automation tools for IT infrastructure and server administration.</li></ul><p><strong>Management & Leadership Skills</strong></p><ul><li>Ability to manage and inspire diverse IT teams across multiple locations.</li><li>Strong stakeholder management and communication skills, capable of engaging C-level executives.</li><li>Excellent project management skills with a track record of on-time, on-budget delivery.</li><li>Strategic thinking with the ability to align IT initiatives to broader business goals.</li><li>Change management expertise to drive technology adoption across departments.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p><h4>Mindrift is looking for highly skilled senior python data scraping engineers to join the tendem project and drive specialized data scraping workflows within our hybrid AI + human system.</h4>
<p>In this role, as an AI pilot – that’s how we refer to this role at Mindrift – you’ll collaborate with Tendem agents that handle repetitive tasks, while you provide critical thinking, domain expertise, and quality control to deliver accurate and actionable results.</p>
<p>This part-time remote opportunity is ideal for technical professionals with hands-on experience in web scraping, data extraction, and processing.</p>
<h4>What we do</h4>
<p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p>
<p>This is a freelance role for a Tendem project. As a senior python data scraping engineer, you'll handle data scraping tasks requiring technical precision for web extraction and processing, utilizing various tools such as our provided Apify and OpenRouter alongside your own resourceful approaches.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Own end-to-end data extraction workflows across complex websites, ensuring complete coverage, accuracy, and reliable delivery of structured datasets.</li>
<li>Leverage internal tools (Apify, OpenRouter) alongside custom workflows to accelerate data collection, validation, and task execution while meeting defined requirements.</li>
<li>Ensure reliable extraction from dynamic and interactive web sources, adapting approaches as needed to handle JavaScript-rendered content and changing site behavior.</li>
<li>Enforce data quality standards through validation checks, cross-source consistency controls, adherence to formatting specifications, and systematic verification prior to delivery.</li>
<li>Scale scraping operations for large datasets using efficient batching or parallelization, monitor failures, and maintain stability against minor site structure changes.</li>
</ul>
<h4>Requirements:</h4>
<ul>
<li>At least 5+ years of relevant experience in data engineering, web scraping, automation, or software development (required).</li>
<li>Bachelor’s or master’s degree in engineering, applied mathematics, computer science, or related technical fields is a plus.</li>
<li>Candidates should have a strong technical foundation and practical experience with scripting, automation, and AI-assisted workflows. We are looking for specialists who can solve non-trivial problems, work confidently with LLMs, and systematically collect, structure, and validate data from diverse sources. A methodical, detail-oriented approach and the ability to work independently are essential.</li>
<li>Strong experience in python web scraping (BeautifulSoup, Selenium or similar), including dynamic content (JS, AJAX, infinite scroll) and APIs via proxies.</li>
<li>Proven ability to extract data from complex structures (hierarchies, archived pages, inconsistent HTML).</li>
<li>Solid background in data cleaning, normalization, and validation, delivering structured datasets (CSV, JSON, Google Sheets).</li>
<li>Demonstrated experience handling anti-bot mechanisms and dynamic site structures at scale.</li>
<li>Experience with cloud infrastructure (AWS or equivalent) and containerization (Docker) as part of real workflows.</li>
<li>Hands-on experience with LLM frameworks (LangChain, OpenRouter, or similar) applied to automation tasks.</li>
<li>Strong attention to detail and commitment to data accuracy.</li>
<li>Self-directed work ethic with ability to troubleshoot independently.</li>
<li>English proficiency: Upper-intermediate (B2) or above (required).</li>
</ul>
<p>A link to GitHub is a plus.</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $37 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<p>Job title Team Leader, Digitalization Stream Downstream Function IDS Digital Application & Cyber Security Location Oman (Muscat) Budget control *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to Head, Digital Application & Cybersecurity Direct reports Job purpose</p><p>Lead and govern OQ8 digitalization initiatives by identifying, prioritizing and delivering fit-for-purpose digital solutions that simplify and standardize business processes, improve data visibility and decision making, and enhance user experience. The role is accountable for translating business requirements into scalable digital products/automation (e.g., low-code, workflow, integrations, RPA and analytics), ensuring effective stakeholder engagement, vendor management, solution quality, cyber/IT compliance, and benefits realization across Muscat and Duqm operations.</p><p>The position will act in accordance with OQ8 s Mission, Vision, Values & Strategies, as well as, policies, guidelines and standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives. Main tasks and responsibilities:</p><ul><li>Own and be accountable for end-to-end digitalization and digital application activities, ensuring delivery performance meets agreed scope, schedule, cost, quality, service KPIs/SLAs/OLAs and business value outcomes across Muscat and Duqm operations</li><li>Define, maintain and govern the digitalization roadmap, demand intake, prioritization pipeline, digital/data strategy and multi-year business, application, integration and data roadmaps, ensuring alignment with corporate strategy, architecture standards, data governance, value drivers and measurable benefits realization.</li><li>Lead the digital vision, digital agenda and organizational change program by working with stakeholders across all functions and business lines to identify opportunities, quick wins, value hunting initiatives, disruptive technologies, capability-building needs, communications, adoption measurement and ownership for successful delivery.</li><li>Develop, manage and report on the digital project/product portfolio, including initiative scoping, charters, business cases, KPIs/benefits, timelines, resourcing, dependencies, portfolio performance, executive/steering reporting and ROI/value realization across business units.</li><li>Translate business requirements into fit-for-purpose digital initiatives and products, ensuring process, data, solution, integration, support, change and user experience requirements are addressed consistently and aligned with ERP and related corporate platforms.</li><li>Plan, coordinate and lead digital delivery using agile and/or waterfall methods, covering discovery, process mapping/redesign, service design/UX input where applicable, prototyping, configuration/development, testing, UAT, sign-offs, cutover, hypercare and transition to support/operations.</li><li>Define and implement standards, procedures, guidelines and process maps for digitalization delivery and run, including requirements, design, coding/configuration, testing, release, change control, documentation, support model and information management practices.</li><li>Evaluate, select and implement appropriate technologies for multi-location initiatives, including workflow/BPM, low-code platforms such as Power Platform, RPA, forms/portals, integrations/APIs, data/BI dashboards, mobility and omni-channel web/mobile solutions, and PoV pilots for emerging technologies where applicable.</li><li>Establish and manage the digital ecosystem through local and global partnerships, including vendor/partner selection, scope of work definition, deliverable review and acceptance, performance monitoring, contract compliance, invoicing support, service reviews, improvement plans, knowledge transfer and documentation updates.</li><li>Ensure solution quality, operational readiness and compliance by embedding architecture alignment, secure-by-design practices, cyber security, data privacy, information management, Microsoft 365/Azure enterprise controls, testing discipline, UAT participation, risk assessments, remediation actions and required go-live/closure approvals.</li><li>Oversee access governance and data governance for solutions within scope by validating access requests, ensuring role-based access aligns with job responsibilities, preventing excessive or unauthorized privileges, defining data ownership, improving data quality, aligning master/reference data and standardizing reporting definitions/KPIs.</li><li>Ensure stable operation and lifecycle management of delivered digital solutions by coordinating incident/problem follow-up through Service Desk/ITIL processes, major incident escalation, root-cause elimination, enhancement backlog management, application inventory/rationalization, version/patch planning, obsolescence, retirement and technical debt management.</li><li>Coordinate change enablement, release management and operational resilience by aligning CAB/approvals, release windows, communications, back-out plans, BCP/DR requirements where applicable, backup/restore expectations and support readiness to reduce production risk and service disruption.</li><li>Drive adoption and continual improvement through communications, training, awareness sessions, SOPs/user guides, super-user enablement, usage analytics, user feedback, document lifecycle controls, metadata/classification, access controls and audit trail practices.</li><li>Maintain a repository of digital knowledge, including technology trends, standards, patterns, reusable components and lessons learned, and recommend feasible improvements and innovations relevant to OQ8</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum Qualification for this position is a Bachelor s Degree in computer science / information systems / computer engineering or relevant Field</p><p>10 years of relevant experience in digitalization / digital transformation / IT delivery or relevant field.</p><ul><li>Process mapping and redesign (Lean/continuous improvement), requirements management and stakeholder facilitation.</li><li>Digital solution delivery (agile/waterfall), product ownership, backlog management and release planning. Automation and workflow tools (RPA, low-code platforms, BPM/workflow, forms/portals) Data and analytics (data quality, reporting/visualization, KPI design, dashboards) Systems integration (APIs, interfaces), identity/access considerations, and operational support/hypercare Vendor/outsourced delivery management and business case / benefits tracking</li><li>Experience in oil & gas / refinery / industrial operations environment (preferred).</li><li>Leadership exposure and ability to lead teams toward shared objectives and goals</li></ul><p>Soft:</p><ul><li>A strong entrepreneurial flair and commercial acume</li><li>A highly analytical and strategic thinker & Proficiency in M/S Office.</li><li>Ability to manage and direct the activities of others in a multi-project environment.</li><li>Ability to build, maintain and extend relationships across the organization.</li><li>Actively embraces new methods and practices that increase efficiency and effectiveness.</li></ul><p>Technical:</p><ul><li>Digital delivery fundamentals: requirements/user stories, process mapping (AS-IS/TO-BE), UAT planning and documentation</li><li>Automation/low-code literacy (e.g., workflow/BPM, RPA concepts) and ability to evaluate tool fit-for-purpose</li><li>Data & reporting: KPI definition, dashboarding/visualization, and basic data quality and governance practices</li><li>Integration & controls awareness: APIs/interfaces concepts, role-based access, information management, cyber security and change management basics</li><li>Product/project delivery tooling: proficiency with collaboration and planning tools (e.g., MS Office, Teams/SharePoint) and structured status reporting</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Cold Email Outreach Specialist / Outbound Lead Generation Representative Position Type: Full-Time, Remote Working Hours: U.<br>S. Client Business Hours Location: Remote (Middle East) About the Role We’re hiring a highly proactive and performance-driven Cold Email Outreach Specialist to generate qualified pipeline through strategic outbound email campaigns.<br> This role is responsible for the full outbound email workflow — from prospect research and list building to campaign launch, deliverability management, optimization, and lead qualification.<br> You’ll play a key role in helping sales teams generate consistent outbound opportunities through data-driven outreach and personalized messaging.<br> This is not a passive list-sending role.<br> We’re looking for someone who understands cold email deeply, knows how to maintain inbox health and deliverability, and can continuously optimize campaigns to improve reply rates and conversions.<br> The ideal candidate is analytical, organized, technically capable, and comfortable balancing creativity with measurable performance outcomes.<br> What You’ll Own Prospect Research & List Building • Build highly targeted prospect lists using Apollo, ZoomInfo, LinkedIn Sales Navigator, Crunchbase, and similar tools • Segment prospects by ICP, industry, role, company size, and geography • Validate and clean lead data using tools like NeverBounce, ZeroBounce, or Clearout • Maintain organized prospect databases and outreach tracking systems Cold Email Campaign Execution • Write compelling cold email copy, subject lines, and CTAs tailored to target audiences • Build and launch multi-step outbound campaigns across 4–8 touchpoints • Personalize messaging using prospect, company, and industry insights • Monitor campaigns daily and optimize based on engagement and performance metrics Deliverability & Inbox Health • Manage domain warmup and inbox reputation using Instantly, Lemlist, Mailwarm, Smartlead, or similar platforms • Monitor spam scores, bounce rates, sender reputation, and deliverability metrics • Rotate inboxes and sending accounts to maintain campaign performance • Troubleshoot deliverability issues proactively before performance drops Campaign Optimization & Reporting • A/B test subject lines, messaging, CTAs, and send times • Track open rates, positive reply rates, bounce rates, and conversion metrics • Continuously optimize messaging and targeting strategies based on data • Maintain organized reporting dashboards and outreach documentation Lead Qualification & CRM Management • Monitor campaign replies and categorize prospect responses accurately • Identify and route qualified leads to sales teams with proper context and notes • Maintain accurate CRM records inside HubSpot, Salesforce, Zoho, or similar systems • Ensure all engagement data remains clean and organized Compliance & Best Practices • Ensure campaigns comply with CAN-SPAM, GDPR, and CCPA standards • Maintain suppression lists and opt-out processes correctly • Follow outbound best practices to protect sender reputation and campaign performance What Makes You a Great Fit • Strong persuasive and concise copywriting skills • Highly analytical and performance-driven mindset • Comfortable working with outbound tools and technical deliverability systems • Organized, proactive, and execution-focused • Strong attention to detail with campaign monitoring and reporting • Comfortable testing, iterating, and optimizing continuously Required Experience & Skills • 1–2 years of experience in cold email outreach, outbound lead generation, SDR, or outbound marketing roles • Hands-on experience with tools such as Apollo, Instantly, Lemlist, Smartlead, or Woodpecker • Experience writing outbound email copy and managing campaigns • Strong Excel or Google Sheets skills for prospect and campaign management • Excellent written English communication skills Preferred Experience • Experience managing deliverability and inbox health at scale • Familiarity with DNS setup, SPF, DKIM, and DMARC basics • Experience generating outbound pipeline for B2B SaaS, agencies, or service businesses • Experience working closely with SDR or Account Executive teams • Familiarity with outbound automation and CRM workflows What a Typical Day Looks Like A Cold Email Outreach Specialist’s day revolves around building pipeline through outbound campaigns and performance optimization.<br> You will: • Research and build targeted prospect lists • Launch and monitor cold email sequences • Review deliverability metrics and inbox health • Optimize messaging, targeting, and campaign structure • Manage replies and qualify interested prospects • Update CRM systems and maintain campaign documentation In short: you own outbound email execution, ensuring campaigns are optimized, deliverability stays healthy, and qualified opportunities consistently flow into the sales pipeline.<br> Key Metrics for Success (KPIs) • Open rates consistently meeting or exceeding benchmarks • Positive reply rates and qualified conversations generated • Bounce rates maintained below acceptable thresholds • Consistent outbound campaign execution and optimization • CRM accuracy and lead tracking completeness • Growth in qualified outbound pipeline opportunities Interview Process • Initial Phone Screen • Video Interview with Pavago Recruiter • Practical Assessment (Cold Email Sequence Exercise) • Client Interview • Offer & Background Verification #ColdEmail #OutboundMarketing #LeadGeneration #SDR #B2BMarketing #EmailOutreach #SalesDevelopment #RemoteJobs #Apollo #Instantly #HubSpot #LinkedInSalesNavigator #OutboundSales</span> </div>
<p>The Manager Business Performance Management & Analytics is responsible for leading and governing the Business Division s performance management, business analytics, management reporting, and business planning activities to ensure alignment with the Bank s strategic objectives and business priorities. He/She develops and maintains performance frameworks, scorecards, executive dashboards, portfolio analytics, and business insights that enable effective performance monitoring, informed decision-making, and continuous improvement across the Business Division. The Manager Business Performance Management & Analytics drives performance optimization by leveraging financial and operational data, productivity analysis, forecasting, and business intelligence to identify trends, opportunities, risks, and areas for improvement.</p><p>Key Accountabilities:</p><ul><li>Manages the division s business performance management framework, ensuring alignment between strategic objectives, key performance indicators, business priorities, and expected outcomes.</li><li>Develops, monitors, and continuously enhances divisional and departmental scorecards, performance dashboards, and management reporting frameworks.</li><li>Manages the preparation and coordination of executive management reporting, including CEO dashboards, Executive Management reports, Board submissions, and other management information requirements related to Business performance.</li><li>Monitors business performance against approved targets and provides timely insights, analysis, and recommendations to support management decision-making and corrective actions.</li><li>Leads portfolio performance analysis across the Bank s business products, customer segments, programs, channels, and partnerships to identify trends, risks, opportunities, and areas for performance improvement.</li><li>Translates financial, operational, customer, and business data into meaningful insights and actionable recommendations that support business growth and performance optimization.</li><li>Manages business planning, forecasting, productivity analysis, and capacity planning activities in coordination with relevant stakeholders.</li><li>Develops and governs business performance metrics, ensuring the accuracy, consistency, integrity, and reliability of performance information and management reporting.</li><li>Manages incentive performance tracking and productivity measurement frameworks, ensuring alignment with approved business objectives, performance targets, and applicable policies.</li><li>Conducts financial and operational performance analysis to assess business results, identify performance gaps, and recommend appropriate improvement actions.</li><li>Establishes performance governance mechanisms to ensure effective monitoring, accountability, escalation, and follow-up of business priorities, commitments, and performance improvement initiatives.</li><li>Partners cross functionally to enhance business intelligence, reporting capabilities, data accessibility, and dashboard automation.</li><li>Identifies opportunities to improve business performance through process optimization, automation, productivity enhancement, and effective utilization of business intelligence and analytics.</li><li>Supports the development of business cases, feasibility assessments, and performance scenarios by providing relevant financial, operational, and analytical insights.</li><li>Leverages business intelligence and data visualization tools to enhance the accessibility, quality, timeliness, and effectiveness of management information.</li><li>Continuously monitors banking industry trends, performance management practices, analytical techniques, and emerging business intelligence capabilities to enhance the Division s performance management practices.</li><li>Develops, coaches, and motivates employees while fostering collaboration, accountability, analytical thinking, and high performance.</li><li>Ensures compliance with applicable regulatory requirements, governance frameworks, internal policies, and corporate procedures.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications and Experience:</h2><p>Bachelor's degree in Business Management, Business Analytics, Economics, Finance, or a related discipline. A Master's degree is preferred.</p><p>Minimum of 5 years of experience in banking, financial services, business performance management, business analytics, strategy, business planning, or a related field.</p><p>Demonstrated experience in performance management, KPI development and monitoring, executive reporting, portfolio analytics, and management information.</p><p>Strong understanding of banking products, customer segments, business performance drivers, financial analysis, and business management practices.</p><p>Proven track record of executing business planning, forecasting, productivity analysis, and performance measurement.</p><p>Hands on experience in business intelligence, dashboarding, data visualization, and management reporting tools.</p><p>Strong analytical capability with the ability to interpret complex financial and operational data and translate findings into actionable business recommendations.</p><p>Demonstrated ability in stakeholder management and communicating performance insights, trends, risks, and recommendations effectively.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Cold Email Specialist (Deliverability, Client Success & Campaign Operations) – Remote Position Type: Full-Time, Remote Working Hours: Flexible, with overlap during U.<br>S. business hours About the Role At Pavago, one of our clients is hiring a highly execution-focused Cold Email Specialist to own client campaign performance, deliverability, retention, and operational execution within a fast-growing startup environment.<br> This is not a passive account management role.<br> You’ll be responsible for the full lifecycle of outbound cold email campaigns—from inbox placement and deliverability to campaign optimization, client communication, and long-term retention.<br> You’ll work closely with the founder, outreach team, developers, and operations to ensure campaigns perform, clients stay successful, and delivery standards continue to scale.<br> If you understand cold email beyond basic outreach—including infrastructure, warm-up, deliverability, inbox health, copy performance, and campaign optimization—this role is a strong fit.<br> What You’ll Own Client Campaign Ownership Manage a portfolio of 20–30 active client accounts.<br> Serve as the primary point of contact for campaign performance and communication.<br> Lead client check-ins and performance reviews.<br> Manage expectations and provide proactive campaign updates.<br> Build long-term client relationships.<br> Identify risks early and proactively reduce churn.<br> Cold Email Campaign Performance Diagnose and optimize underperforming campaigns.<br> Troubleshoot: Deliverability issues Inbox placement Domain reputation Spam issues List quality Low reply rates Optimize: Subject lines Messaging Sequences Personalization Quality-check campaigns before launch.<br> Continuously improve campaign performance through testing and optimization.<br> Deliverability & Infrastructure Manage and optimize: Warm-up systems Inbox reputation Sending domains DNS configuration SPF DKIM DMARC Monitor inbox placement and sender health.<br> Troubleshoot technical campaign issues independently.<br> Collaborate with technical teams to improve outbound infrastructure and automation.<br> Copywriting & Campaign Optimization Write and refine outbound cold email copy.<br> Improve: Open rates Reply rates Positive response rates Test messaging variations using campaign performance data.<br> Balance personalization with scalable outreach.<br> Process Improvement & Operations Build and maintain campaign documentation and SOPs.<br> Improve operational workflows and delivery processes.<br> Track: SLAs Client health Campaign performance Operational metrics Help build scalable systems as the company grows.<br> Cross-Functional Collaboration Work closely with: Developers Infrastructure teams Outreach specialists Leadership Coordinate campaign execution and issue resolution.<br> Report directly to the founder on: Campaign performance Client risks Retention Operational improvements What Success Looks Like Clients remain satisfied and renew their services.<br> Campaigns maintain strong inbox placement and deliverability.<br> Reply rates and conversion rates improve consistently.<br> Campaigns launch accurately and on time.<br> Operational workflows remain organized and scalable.<br> Technical and client issues are resolved proactively.<br> What Makes You a Strong Fit You take ownership instead of waiting for direction.<br> You thrive in startup environments with evolving systems.<br> You understand that deliverability is just as important as messaging.<br> You’re equally comfortable solving technical and client-facing challenges.<br> You communicate confidently with founders and executives.<br> You focus on outcomes, execution, and continuous improvement.<br> Required Experience & Skills Experience Experience working in: Cold email agencies Lead generation companies Outbound sales organizations Startup operations Strong expertise in: Cold email strategy Deliverability Inbox placement Warm-up systems Outbound infrastructure Strong outbound copywriting skills.<br> Experience troubleshooting: Spam issues Domain reputation Low-performing campaigns Technical understanding of: APIs Automations Workflows Outbound systems Daily experience using: ChatGPT Claude AI-powered automation workflows Strong client communication and relationship management skills.<br> Comfortable working independently in fast-paced environments.<br> Nice to Have Experience using: Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Familiarity with: Zapier Make Webhooks Automation platforms Experience scaling outbound systems for startups or agencies.<br> SaaS or lead generation industry experience.<br> Tech Stack Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Zapier Make ChatGPT Claude What a Typical Day Looks Like Review campaign dashboards and inbox health.<br> Troubleshoot deliverability and reply-rate issues.<br> Optimize copy, targeting, and sequencing.<br> Meet with clients to review campaign performance.<br> Coordinate with outreach and technical teams.<br> Launch and quality-check new campaigns.<br> Monitor domain reputation and warm-up systems.<br> Update SOPs and operational documentation.<br> In short: You’ll own the technical performance, operational execution, and client success of outbound cold email campaigns while helping scale reliable systems that generate consistent results.<br> Key Metrics for Success (KPIs) Client retention and churn reduction.<br> Inbox placement and deliverability rates.<br> Campaign reply and conversion rates.<br> Client satisfaction and relationship health.<br> SLA adherence and operational consistency.<br> Overall improvement in client campaign performance.<br> Why This Role Stands Out High ownership with direct impact on client success.<br> Close collaboration with founders and technical teams.<br> Blend of: Deliverability Campaign operations Client success Outbound strategy Copywriting Opportunity to build scalable outbound systems.<br> Fast-paced startup environment with long-term growth opportunities.<br> Career progression into: Client Success Manager Outbound Operations Lead Deliverability Specialist Growth Operations Manager Interview Process Application Review Spark Hire Intro Video (3–5 minutes) Founder Interview Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience managing cold email campaigns, and explain how you’ve improved deliverability, inbox placement, campaign performance, and client retention.<br> You’ll also have the chance to demonstrate your knowledge of outbound infrastructure, warm-up systems, copy optimization, and the AI tools you use to improve operational efficiency.<br> Your video will be reviewed by the hiring team before moving to the founder interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about cold email, understand deliverability inside and out, and enjoy owning client outcomes from campaign launch through long-term success, we’d love to hear from you.<br> Apply today and help build high-performing outbound systems that drive measurable business growth.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Cold Email Specialist (Deliverability, Client Success & Campaign Operations) – Remote Position Type: Full-Time, Remote Working Hours: Flexible, with overlap during U.<br>S. business hours About the Role At Pavago, one of our clients is hiring a highly execution-focused Cold Email Specialist to own client campaign performance, deliverability, retention, and operational execution within a fast-growing startup environment.<br> This is not a passive account management role.<br> You’ll be responsible for the full lifecycle of outbound cold email campaigns—from inbox placement and deliverability to campaign optimization, client communication, and long-term retention.<br> You’ll work closely with the founder, outreach team, developers, and operations to ensure campaigns perform, clients stay successful, and delivery standards continue to scale.<br> If you understand cold email beyond basic outreach—including infrastructure, warm-up, deliverability, inbox health, copy performance, and campaign optimization—this role is a strong fit.<br> What You’ll Own Client Campaign Ownership Manage a portfolio of 20–30 active client accounts.<br> Serve as the primary point of contact for campaign performance and communication.<br> Lead client check-ins and performance reviews.<br> Manage expectations and provide proactive campaign updates.<br> Build long-term client relationships.<br> Identify risks early and proactively reduce churn.<br> Cold Email Campaign Performance Diagnose and optimize underperforming campaigns.<br> Troubleshoot: Deliverability issues Inbox placement Domain reputation Spam issues List quality Low reply rates Optimize: Subject lines Messaging Sequences Personalization Quality-check campaigns before launch.<br> Continuously improve campaign performance through testing and optimization.<br> Deliverability & Infrastructure Manage and optimize: Warm-up systems Inbox reputation Sending domains DNS configuration SPF DKIM DMARC Monitor inbox placement and sender health.<br> Troubleshoot technical campaign issues independently.<br> Collaborate with technical teams to improve outbound infrastructure and automation.<br> Copywriting & Campaign Optimization Write and refine outbound cold email copy.<br> Improve: Open rates Reply rates Positive response rates Test messaging variations using campaign performance data.<br> Balance personalization with scalable outreach.<br> Process Improvement & Operations Build and maintain campaign documentation and SOPs.<br> Improve operational workflows and delivery processes.<br> Track: SLAs Client health Campaign performance Operational metrics Help build scalable systems as the company grows.<br> Cross-Functional Collaboration Work closely with: Developers Infrastructure teams Outreach specialists Leadership Coordinate campaign execution and issue resolution.<br> Report directly to the founder on: Campaign performance Client risks Retention Operational improvements What Success Looks Like Clients remain satisfied and renew their services.<br> Campaigns maintain strong inbox placement and deliverability.<br> Reply rates and conversion rates improve consistently.<br> Campaigns launch accurately and on time.<br> Operational workflows remain organized and scalable.<br> Technical and client issues are resolved proactively.<br> What Makes You a Strong Fit You take ownership instead of waiting for direction.<br> You thrive in startup environments with evolving systems.<br> You understand that deliverability is just as important as messaging.<br> You’re equally comfortable solving technical and client-facing challenges.<br> You communicate confidently with founders and executives.<br> You focus on outcomes, execution, and continuous improvement.<br> Required Experience & Skills Experience Experience working in: Cold email agencies Lead generation companies Outbound sales organizations Startup operations Strong expertise in: Cold email strategy Deliverability Inbox placement Warm-up systems Outbound infrastructure Strong outbound copywriting skills.<br> Experience troubleshooting: Spam issues Domain reputation Low-performing campaigns Technical understanding of: APIs Automations Workflows Outbound systems Daily experience using: ChatGPT Claude AI-powered automation workflows Strong client communication and relationship management skills.<br> Comfortable working independently in fast-paced environments.<br> Nice to Have Experience using: Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Familiarity with: Zapier Make Webhooks Automation platforms Experience scaling outbound systems for startups or agencies.<br> SaaS or lead generation industry experience.<br> Tech Stack Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Zapier Make ChatGPT Claude What a Typical Day Looks Like Review campaign dashboards and inbox health.<br> Troubleshoot deliverability and reply-rate issues.<br> Optimize copy, targeting, and sequencing.<br> Meet with clients to review campaign performance.<br> Coordinate with outreach and technical teams.<br> Launch and quality-check new campaigns.<br> Monitor domain reputation and warm-up systems.<br> Update SOPs and operational documentation.<br> In short: You’ll own the technical performance, operational execution, and client success of outbound cold email campaigns while helping scale reliable systems that generate consistent results.<br> Key Metrics for Success (KPIs) Client retention and churn reduction.<br> Inbox placement and deliverability rates.<br> Campaign reply and conversion rates.<br> Client satisfaction and relationship health.<br> SLA adherence and operational consistency.<br> Overall improvement in client campaign performance.<br> Why This Role Stands Out High ownership with direct impact on client success.<br> Close collaboration with founders and technical teams.<br> Blend of: Deliverability Campaign operations Client success Outbound strategy Copywriting Opportunity to build scalable outbound systems.<br> Fast-paced startup environment with long-term growth opportunities.<br> Career progression into: Client Success Manager Outbound Operations Lead Deliverability Specialist Growth Operations Manager Interview Process Application Review Spark Hire Intro Video (3–5 minutes) Founder Interview Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience managing cold email campaigns, and explain how you’ve improved deliverability, inbox placement, campaign performance, and client retention.<br> You’ll also have the chance to demonstrate your knowledge of outbound infrastructure, warm-up systems, copy optimization, and the AI tools you use to improve operational efficiency.<br> Your video will be reviewed by the hiring team before moving to the founder interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about cold email, understand deliverability inside and out, and enjoy owning client outcomes from campaign launch through long-term success, we’d love to hear from you.<br> Apply today and help build high-performing outbound systems that drive measurable business growth.<br></span> </div>