Area Manager Jobs - muscat Oman

<p><h4>Description</h4> <p>The opportunity</p> <p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. The platform is a greenfield central securities depository being built to go-live in 2027, designed to operate as a regulated financial market infrastructure from day one.</p> <p>This is one of the two most important hires the organisation will make. We are not looking for a process-led project administrator. We are looking for a delivery-obsessed operator who hustles for outcomes, pushes the organisation when it needs pushing, and knows precisely when to escalate and pull in support rather than letting an issue fester. The project manager forms a tight core delivery unit with the programme director and the product owner, and is accountable for the end-to-end internal delivery of the platform and the operating model that surrounds it.</p> <p>What the role covers</p> <ul> <li>Owning the integrated delivery plan across design, build, test, operational readiness, and regulatory submission readiness; driving it relentlessly</li> <li>Sequencing work across technology, operations, risk, data, corporate services, and the build vendor; identifying dependencies and blockers early and resolving or escalating fast</li> <li>Owning the build CAPEX and OPEX budgets; tracking actual against forecast and bringing options, not just problems, to the programme director</li> <li>Chairing the weekly delivery forum and programme risk forum; running the programme governance rhythm from daily stand-ups through to quarterly board updates</li> <li>Setting and upholding the quality bar at each stage gate across the programme</li> <li>Line managing the programme office executive, business analysts, test manager, and testing team</li> <li>Providing candid, evidenced delivery reporting to the programme director and board</li> </ul> <p>Requirements</p> <p>Who we are looking for</p> <p>At least 12 years in programme or project management, with a minimum of seven years running large technology and operational change programmes in financial services. Direct, demonstrable experience personally leading a programme of comparable scale and complexity from a standing start: this is non-negotiable. Domain credibility in financial market infrastructure (CSD, CCP, exchange, or payment system) or capital markets platform delivery; able to speak the language of settlement, custody, clearing, and post-trade fluently. A track record of delivering against fixed regulatory or external deadlines. Recognised qualification: PMP, PRINCE2 Practitioner, MSP, or equivalent. Fluent in English.</p> <p>Experience working with global system integrators or major financial services build vendors is an advantage. So is familiarity with CPMI-IOSCO Principles for Financial Market Infrastructures and Arabic language skills.</p> <p>What this is</p> <p>The post-holder must be able to walk into rooms with vendors, regulators, advisors, and senior stakeholders and command respect from day one. Authority here comes from competence and credibility, not title. If you have genuinely led a regulated platform build of comparable weight from a standing start, and you have the drive and composure to do it again in a fast-moving greenfield environment, this is worth a conversation.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Assistant Manager / Manager – Sales (Masterbatch) | Muscat, Oman</p><p>Location</p><p>Muscat, Oman</p><p>Industry</p><p>Plastic Masterbatch / Polymer Additives / Plastic Processing</p><p>Job Summary</p><p>We are looking for an experienced Sales professional with a strong background in the plastic masterbatch industry to drive business growth, manage key customer relationships, and expand market presence across the assigned territory. The ideal candidate should possess excellent commercial acumen, technical understanding of masterbatches, and a proven track record in achieving sales and collection targets.</p><p>Key Responsibilities</p><ul><li><p>Drive sales and achieve assigned revenue and collection targets.</p></li><li><p>Develop and implement strategies to increase market share in terms of both volume and value.</p></li><li><p>Manage and expand the existing customer base while identifying new business opportunities.</p></li><li><p>Build and maintain strong relationships with customers, distributors, and key stakeholders.</p></li><li><p>Handle customer quality complaints and coordinate with technical teams to provide effective solutions.</p></li><li><p>Monitor market trends, competitor activities, and customer requirements to support business growth.</p></li><li><p>Prepare sales forecasts, reports, and business plans.</p></li><li><p>Coordinate with internal departments to ensure timely delivery and customer satisfaction.</p></li><li><p>Utilize SAP for sales-related activities and reporting (preferred).</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Graduate in any discipline.</p></li><li><p>Post Graduate Diploma in Plastic Processing Technology (CIPET) preferred.</p></li><li><p>10–12 years of sales experience in the Plastic Masterbatch industry.</p></li><li><p>Strong understanding of plastic processing and masterbatch applications.</p></li><li><p>Experience in business development, key account management, and sales collections.</p></li><li><p>Good communication, negotiation, and interpersonal skills.</p></li><li><p>Knowledge of SAP will be an added advantage.</p></li></ul><p>Preferred Candidate Profile</p><ul><li><p>Experience in Color Masterbatch, Black Masterbatch, White Masterbatch, Additive Masterbatch, or Polymer Compounds.</p></li><li><p>Proven ability to achieve sales targets and grow market share.</p></li><li><p>Strong customer relationship management skills.</p></li><li><p>Willing to relocate to Muscat, Oman.</p></li></ul><br><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Job Title: </strong>Divisional Manager – Archimedes Marine Engg &amp; Contracting LLC (AMEC)</p><p><strong>Company:</strong> Archimedes Marine Engg &amp; Contracting LLC (AMEC)<br><strong>Location:</strong> Muscat, Oman<br><strong>Reporting to:</strong> General Manager – Marine &amp; AMEC</p><p><strong>Company Overview:</strong>&nbsp;</p><br><p>The Archimedes Marine Engineering Company (AMEC), a part of the KR Marine vertical, focuses on Engineering, Procurement, and Construction (EPC) of fishing harbors, jetties, marinas, and port infrastructure across Oman. Briefly,</p><ul><li><p>Infrastructure and construction- commercial ports</p></li><li><p>&nbsp;Infrastructure and construction- Fishery harbours</p></li><li><p>&nbsp;Marina Construction</p></li><li><p>&nbsp;Coastal protection works</p></li><li><p>&nbsp;Sea water Intake systems</p></li><li><p>&nbsp;Berthing Facilities</p></li></ul><p><strong>Position Overview: </strong>The Divisional Manager (DM) will assist in managing and monitoring the overall construction management, financial performance of the projects, and timely delivery of the project. The role requires a technically proficient and business-oriented Marine or coastal engineering professional capable of leading multidisciplinary teams, ensuring project excellence, and driving profitability while upholding safety, quality, and compliance standards.</p><p><strong>Key Responsibilities:</strong></p><p><strong>1. Profit &amp; Loss Management:</strong></p><ul><li><p>Manage divisional budgets, financial targets, and profitability in alignment with organizational goals.</p></li><li><p>Monitor cost control, pricing strategies, and cash flow performance across projects.</p></li><li><p>Ensure effective allocation of resources and optimization of operational efficiency.</p></li><li><p>Support business development initiatives, tendering and revenue growth plan through new opportunities.</p></li></ul><br><br><p><strong>2. Leadership and Project Management</strong></p><p><strong>&nbsp;</strong></p><ul><li><p>Lead, supervise and assist project managers, engineers, and technical teams across multiple marine construction projects.</p></li><li><p>Oversee end-to-end project execution — from planning and procurement to delivery and handover.</p></li><li><p>Ensure projects are completed on time, within scope, and in accordance with safety and quality standards.</p></li><li><p>Drive operational excellence through structured planning, monitoring, and performance evaluation.</p></li></ul><p><strong>3. Strategic Planning and Execution</strong></p><ul><li><p>Assist in developing and implementing strategic growth plans for the division.</p></li><li><p>Identify emerging markets, new technologies, and service opportunities in the marine infrastructure sectors.</p></li><li><p>Support bid strategy, tender preparation, and negotiation for major projects.</p></li><li><p>Align divisional goals with KR’s long-term business objectives.</p></li></ul><p><strong>4. Departmental Oversight and Governance</strong></p><p><strong>&nbsp;</strong></p><ul><li><p>Ensure adherence to company policies, safety protocols, and statutory regulations.</p></li><li><p>Oversee the implementation of quality management, HSE systems, and compliance frameworks.</p></li><li><p>Monitor manpower deployment, equipment utilization, and subcontractor performance.</p></li><li><p>Promote a culture of safety, integrity, and teamwork across all operational levels.</p></li></ul><p><strong>5. Reporting, Stakeholder Management, and Communication</strong></p><p><strong>&nbsp;</strong></p><ul><li><p>Provide timely and accurate management reports on operational, financial, and project performance.</p></li><li><p>Coordinate with internal departments (Finance, HR, Procurement, etc.) for smooth divisional functioning.</p></li><li><p>Build and maintain strong relationships with clients, consultants, classification societies, and government agencies.</p></li><li><p>Represent the division in client meetings, project reviews, and management discussions.</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><p><strong>Qualifications and Experience</strong></p><ul><li><p><strong>Education: Bachelor’s Degree in Civil Engineering (Master’s Degree preferred).</strong></p></li><li><p><strong>Experience: Minimum 20 years of progressive experience in Marine infrastructure projects.</strong></p></li><li><p><strong>Having experience as Project Manager for minimum of 2 Breakwater projects each with the value of USD 30.0M.</strong></p></li><li><p><strong>Minimum 5 years of experience with corporate office managing the financial aspects of the the projects as well as the company.</strong></p></li><li><p>Proven experience in managing large-scale marine projects and multidisciplinary teams.</p></li><li><p><strong>Sound understanding of project costing, contract management, and financial acumen including P&amp;L of the projects as well as company.</strong></p></li><li><p>Familiarity with Omani and GCC marine project standards and regulatory requirements.</p></li><li><p>Having knowledge on managing Marine assets including offshore vessel’s registration, classification and Insurance requirements and compliance.&nbsp;</p></li></ul><p><strong>Core Competencies</strong></p><ul><li><p>Strong leadership and team management skills.</p></li><li><p>Client and Consultant management skills.</p></li><li><p>Excellent planning, analytical, and decision-making abilities.</p></li><li><p>High level of technical competence in marine engineering and construction.</p></li><li><p>Strong commercial awareness and negotiation capability.</p></li><li><p>Effective communication and interpersonal skills.</p></li><li><p>Commitment to quality, safety, and sustainability.</p></li></ul><br><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Reporting to: Director of Food and Beverage</b></p><p>The successful candidate will be responsible for overseeing all bar outlets, developing innovative and high-quality beverage concepts, managing cost and inventory controls, and leading a diverse team of bartenders and bar staff. This role also involves driving service excellence, maintaining strong supplier relationships, and continuously elevating the resort's beverage offerings through creativity, consistency, and attention to detail.</p><p>Key Responsibilities</p><ul><li>Lead and oversee all bar and beverage operations across the resort, ensuring exceptional guest experiences and adherence to luxury hospitality standards.</li><li>Develop and implement innovative beverage programs, cocktail menus, wine offerings, and signature experiences aligned with the property's concept and brand positioning.</li><li>Manage daily operations, service standards, and quality control across all bar outlets.</li><li>Drive beverage revenue through strategic menu engineering, promotions, upselling initiatives, and guest engagement.</li><li>Monitor beverage costs, inventory levels, stock control procedures, and purchasing activities to optimize profitability.</li><li>Establish and maintain strong relationships with suppliers and vendors to ensure product quality and cost efficiency.</li><li>Ensure compliance with health, safety, hygiene, and responsible alcohol service regulations.</li><li>Recruit, train, mentor, and develop bar and beverage team members, fostering a culture of excellence and continuous improvement.</li><li>Conduct regular performance evaluations and provide coaching to maximize team effectiveness.</li><li>Collaborate closely with Food &amp; Beverage, Culinary, and Resort Operations teams to deliver seamless guest experiences.</li><li>Prepare and manage departmental budgets, forecasts, and financial reports while achieving established revenue and profitability targets.</li><li>Analyze market trends and guest preferences to continuously enhance the beverage offering and maintain a competitive edge.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proven experience in a Bar Manager, Beverage Manager, or similar leadership role within a luxury resort or luxury hospitality environment. Luxury resort background is mandatory. Minimum of 2 years' experience in a relevant managerial position. Previous experience working in remote or island destinations is highly preferred. Strong knowledge of wines, spirits, cocktails, beverage trends, and luxury service standards. Demonstrated ability to manage beverage costs, inventory control, budgeting, and financial performance. Strong leadership, team development, and people management skills. Excellent communication and interpersonal abilities with a guest-centric mindset. Experience in developing beverage concepts, menus, and revenue-generating initiatives. Strong problem-solving skills and the ability to perform effectively in a dynamic and fast-paced environment. Fluent English communication skills, both written and spoken. Must be willing and able to join on a single-status employment package.</p><p></p></section>

<p><h4>Description</h4> <p>The opportunity</p> <p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. The platform is a greenfield central securities depository being built to go-live in 2027, designed to operate as a regulated financial market infrastructure from day one.</p> <p>This is one of the two most important hires the organisation will make. We are not looking for a process-led project administrator. We are looking for a delivery-obsessed operator who hustles for outcomes, pushes the organisation when it needs pushing, and knows precisely when to escalate and pull in support rather than letting an issue fester. The project manager forms a tight core delivery unit with the programme director and the product owner, and is accountable for the end-to-end internal delivery of the platform and the operating model that surrounds it.</p> <p>What the role covers</p> <ul> <li>Owning the integrated delivery plan across design, build, test, operational readiness, and regulatory submission readiness; driving it relentlessly</li> <li>Sequencing work across technology, operations, risk, data, corporate services, and the build vendor; identifying dependencies and blockers early and resolving or escalating fast</li> <li>Owning the build CAPEX and OPEX budgets; tracking actual against forecast and bringing options, not just problems, to the programme director</li> <li>Chairing the weekly delivery forum and programme risk forum; running the programme governance rhythm from daily stand-ups through to quarterly board updates</li> <li>Setting and upholding the quality bar at each stage gate across the programme</li> <li>Line managing the programme office executive, business analysts, test manager, and testing team</li> <li>Providing candid, evidenced delivery reporting to the programme director and board</li> </ul> <p>Requirements</p> <p>Who we are looking for</p> <p>At least 12 years in programme or project management, with a minimum of seven years running large technology and operational change programmes in financial services. Direct, demonstrable experience personally leading a programme of comparable scale and complexity from a standing start: this is non-negotiable. Domain credibility in financial market infrastructure (CSD, CCP, exchange, or payment system) or capital markets platform delivery; able to speak the language of settlement, custody, clearing, and post-trade fluently. A track record of delivering against fixed regulatory or external deadlines. Recognised qualification: PMP, PRINCE2 Practitioner, MSP, or equivalent. Fluent in English.</p> <p>Experience working with global system integrators or major financial services build vendors is an advantage. So is familiarity with CPMI-IOSCO Principles for Financial Market Infrastructures and Arabic language skills.</p> <p>What this is</p> <p>The post-holder must be able to walk into rooms with vendors, regulators, advisors, and senior stakeholders and command respect from day one. Authority here comes from competence and credibility, not title. If you have genuinely led a regulated platform build of comparable weight from a standing start, and you have the drive and composure to do it again in a fast-moving greenfield environment, this is worth a conversation.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>A. Job Summary The Procurement Manager is responsible for overseeing the sourcing, purchasing, and supplier management functions of the company. This role involves developing procurement strategies, negotiating contracts, and ensuring that goods and services are purchased at the best value while maintaining high-quality standards. The Procurement Manager works closely with internal stakeholders and suppliers to align procurement practices with company goals and budgetary constraints B. Key Responsibilities Core Area: 1. Procurement Strategy &amp; Sourcing - Develop and implement procurement strategies aligned with business objectives. - Identify, evaluate, and onboard reliable suppliers for raw materials, APIs, packaging, and equipment. - Establish long-term supplier relationships to ensure quality and cost efficiency. - Stay updated with market trends, pricing, and supplier capabilities. - Conduct market analysis to identify sourcing opportunities and trends. 2. Vendor &amp; Supplier Management - Build and maintain strong relationships with key suppliers to ensure long-term partnerships. - Monitor supplier performance and resolve issues related to quality, delivery, or compliance - Conduct supplier qualifications, audits, and performance evaluations. - Identify, evaluate, and select suppliers based on quality, cost, and reliability. - Negotiate contracts, pricing, and payment terms with suppliers. - Ensure compliance with organizational policies and legal regulations in all contracts - Manage supplier risk assessment and alternate sourcing strategies. 3. Cost Optimization &amp; Budget Management - Drive cost-saving initiatives while maintaining product quality and availability. - Analyze procurement cost trends, pricing models, and total cost of ownership (TCO). - Work with finance teams to ensure budget control and cost efficiency. - Optimize inventory levels to balance cost and demand. 4. Inventory &amp; Supply Chain Coordination - Collaborate with production, planning, and warehouse teams to ensure on-time material availability. - Monitor inventory levels, stock movement, and reordering processes. - Implement Just-In-Time (JIT) and vendor-managed inventory (VMI) models for optimization. 5. Procurement Process Management - To supervise procurement of raw materials, Packaging Material, Lab chemicals, Reference standards and other MISC materials as per requirement. - To receive requisitions from various departments and process them as per priority in discussion with Director SCM and based on required approvals. - Compile the documents for pre-budget approval with Finance dept. Follow up with Finance and Internal Auditor, as it needs to be coordinated for approval with Internal Auditor once Finance approves it. - To supervise and validate the generating of Purchase Order (PO) for approved order, check and send mail with the approved Po to vendor and following up with Finance for advance payment settlements / Following up with vendors for faster delivery of Material. - Arrange Collection of the documents through mail, Invoice, packing list, certificate origin, certificate of analysis, if it is air shipment air waybill, it is sea shipment bill of lading - Raw material needs to be attested by MOH / MOE backed up by COA / MSDS and seek approval for import from them. - To make sure duty charges are paid if it is not exempted ones though Agent, if they are not mentioned in MOH decree - To follow up with the clearing agent for clearance of all the imported material. - As soon as the material arrival is known, inform the stores in advance for them to plan the space and receive the materials. - To procure miscellaneous items consumable from local vendors and arrange to keep those items in stores. - To liaison with the Accounts department for the LC terms agreed with vendors, to enable them to interact with the bank and complete formalities and make the process smoother. - Follow up with Accounts for LC copy and provide it to suppliers. - Update MOH on Raw materials procured using CSV format on a monthly basis. - To forward raw material active or Excipient and packaging material sample to QC &amp; R &amp;D department for analysis and follow-up for the report. - To ensure audits of manufacturers are planned and organized as per QA requirements for regulatory compliance. - To liaise with vendors for documentation requirements for Regulatory Dept. on regular basis for submissions with various regulatory bodies. - To ensure cost of materials are in control and credit terms with Vendors are improved in comparison to previous years. 6. Human Resource Management: - Overall supervision and motivation of the team. - Set and approve targets for the performance of his immediate subordinates. - Carry out annual performance appraisal of his subordinates and identify their potential and training and development needs. - Identifying training needs for subordinates and train and develop supervisors to provide management depth; provide motivation and career development for employees, - Give guidance, support, and professional leadership to staff under him and motivate them. C. Job Specifications Education - Bachelor s degree in Pharmacy, Supply Chain Management, Business Administration, or a related field. - Professional certifications such as CIPS (Chartered Institute of Procurement &amp; Supply) or CPSM (Certified Professional in Supply Management) are a plus. Experience - Minimum 15 years of experience, preferably in similar or related industry, out of which 3-5 years in managerial rule. - Extensive experience in managing procurement, with a proven track record of success - Experience in global sourcing or managing international suppliers - Knowledge of inventory management or logistics Functional Competencies 1. Strategic Sourcing - Expertise in identifying, evaluating, and selecting suppliers to meet business needs. - Ability to analyze market trends and supplier capabilities to optimize sourcing strategies. 2. Supplier Relationship Management - Proficiency in managing supplier contracts, performance, and relationships. - Knowledge of supplier risk assessment and supplier development programs. 3. Contract Management and Negotiation - Skilled in drafting, reviewing, and negotiating procurement contracts and agreements. - Understanding of legal and regulatory requirements in procurement contracts. 4. Cost and Price Analysis - Ability to conduct total cost of ownership (TCO) analysis and cost-benefit evaluations. - Proficiency in benchmarking supplier pricing and managing procurement budgets. 5. Procurement Systems and Tools - Proficiency in using procurement and ERP systems (e.g., SAP, Oracle, Ariba, Coupa). - Familiarity with e-procurement platforms and supplier management tools. 6.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education - Bachelor s degree in Pharmacy, Supply Chain Management, Business Administration, or a related field. - Professional certifications such as CIPS (Chartered Institute of Procurement &amp; Supply) or CPSM (Certified Professional in Supply Management) are a plus. Experience - Minimum 15 years of experience, preferably in similar or related industry, out of which 3-5 years in managerial rule. - Extensive experience in managing procurement, with a proven track record of success - Experience in global sourcing or managing international suppliers - Knowledge of inventory management or logistics Functional Competencies 1. Strategic Sourcing - Expertise in identifying, evaluating, and selecting suppliers to meet business needs. - Ability to analyze market trends and supplier capabilities to optimize sourcing strategies. 2. Supplier Relationship Management - Proficiency in managing supplier contracts, performance, and relationships. - Knowledge of supplier risk assessment and supplier development programs. 3. Contract Management and Negotiation - Skilled in drafting, reviewing, and negotiating procurement contracts and agreements. - Understanding of legal and regulatory requirements in procurement contracts. 4. Cost and Price Analysis - Ability to conduct total cost of ownership (TCO) analysis and cost-benefit evaluations. - Proficiency in benchmarking supplier pricing and managing procurement budgets. 5. Procurement Systems and Tools - Proficiency in using procurement and ERP systems (e.g., SAP, Oracle, Ariba, Coupa). - Familiarity with e-procurement platforms and supplier management tools. 6. Risk Management - Ability to identify and mitigate procurement risks, such as supply chain disruptions or compliance issues. - Knowledge of risk assessment frameworks and contingency planning. 7. Regulatory and Compliance Knowledge - Understanding of laws and regulations related to procurement, including anti-corruption and ethical sourcing practices. - Proficiency in ensuring compliance with company policies and industry standards. 8. Inventory and Supply Chain Management - Knowledge of inventory control methods and supply chain processes. - Ability to align procurement strategies with supply chain requirements to ensure seamless operations. 9. Vendor Performance Management - Expertise in setting and monitoring KPIs for supplier performance. - Ability to conduct supplier audits and manage performance improvement plans. 10. Demand Planning and Forecasting - Ability to align procurement activities with demand forecasts and production schedules. - Skills in collaborating with other departments to anticipate purchasing needs. Core Competencies - Strong negotiation skills - High level of integrity, ethics, and professionalism. - Excellent communication and interpersonal skills. - Collaboration and Influencing - Customer and Stakeholder Focus - Attention to detail and accuracy. - Innovation and Continuous Improvement - Dedication to mentoring and empowering team members to achieve their potential. - Ability to build a high-performing team and promote a culture of collaboration and excellence.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Finance Manager is responsible for overseeing the financial management and strategic direction of Aasaal operations, with a focus on maximizing revenue and controlling costs across all assets. This role involves evaluating the P&amp;L for each property, developing financial strategies, and ensuring the success of all projects in line with budget targets. The ideal candidate must have international hotel experience and a background as a hotelier, with expertise in financial planning and operations in the hospitality industry.</p><p><strong>RESPONSIBILITIES</strong></p><p><strong>Financial Leadership</strong></p><ul><li>Lead the finance function for Aasaal s portfolio, including budgeting, forecasting, financial analysis, and reporting.</li><li>Evaluate the P&amp;L of each hotel within Aasaal s portfolio, providing insights and recommendations to optimize revenue and control costs.</li><li>Develop and implement financial strategies that align with corporate goals and support the financial growth of the company s hotel assets.</li><li>Ensure financial policies, procedures, and controls are in place, ensuring compliance with IFRS, industry standards and local regulations.</li><li>Support operators and internal teams with financial insights and corrective-action plans.</li></ul><p><strong>Budgeting &amp; Forecasting</strong></p><ul><li>Oversee the annual budgeting process for all hotels, working closely with hotel managers to develop realistic financial plans.</li><li>Provide rolling forecasts to adjust to business changes and ensure financial plans are on track.</li><li>Analyze variances between actual financial results and budgeted figures, recommending actions to address discrepancies.</li><li>Align operational goals with financial objectives, ensuring cost efficiency and revenue maximization.</li><li>Develop financial scenarios, sensitivity analysis, and modelling.</li></ul><p><strong>P&amp;L Evaluation &amp; Optimization</strong></p><ul><li>Lead the evaluation of the profit and loss (P&amp;L) for all hotels in Aasaal s portfolio, providing strategies to enhance profitability and operational efficiency.</li><li>Identify opportunities to reduce costs and increase revenue streams, ensuring each hotel is performing at its full potential.</li><li>Support the operational teams with financial insights to help achieve property-level and corporate financial goals.</li></ul><p><strong>CapEx and Project Evaluation</strong></p><ul><li>Oversee CapEx planning and ensure that all renovation, refurbishment, and new projects are evaluated based on financial feasibility and alignment with strategic goals.</li><li>Collaborate with the Hospitality Operation Technical Service Manager to validate CapEx budgets and ensure projects are delivered within financial and operational targets.</li><li>Evaluate all Aasaal s projects, ensuring they adhere to budgetary constraints and strategic plans, and provide recommendations to achieve financial goals.</li></ul><p><strong>Strategic Planning &amp; Execution</strong></p><ul><li>Support the Managing Director and leadership team to develop and implement Aasaal s corporate strategy, focusing on sustainable growth and long-term profitability for all hotel assets.</li><li>Identify and evaluate new opportunities for business expansion, acquisitions, and partnerships in the hospitality sector.</li><li>Lead initiatives aimed at optimizing performance across all hotels, including revenue management strategies and cost-saving programs.</li><li>Ensure alignment of all initiatives with AASAAL strategy and MD direction.</li></ul><p><strong>Financial Reporting &amp; Compliance</strong></p><ul><li>Ensure the timely and accurate preparation of financial reports, including income statements, balance sheets, and cash flow reports for each hotel.</li><li>Monitor compliance with local regulations, tax laws, and international financial reporting standards (IFRS).</li><li>Liaise with auditors and external financial institutions to ensure compliance with reporting requirements and manage financial risks.</li></ul><p><strong>Team Leadership</strong></p><ul><li>Lead, mentor, and develop the finance team, ensuring high performance and fostering a culture of financial accountability.</li><li>Collaborate with leadership team, hotel managers, the operations team, and other departments to provide financial support and strategic guidance.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Finance, Accounting, Business Administration, or related field; MBA or Master's in Finance preferred.</li><li>Professional accounting certification (e.g., CPA, ACCA, CIMA) is highly desirable.</li><li>10+ years of senior-level experience in financial management, with a strong background in international hotel operations.</li><li>Proven track record of evaluating P&amp;Ls and implementing financial strategies to optimize hotel profitability.</li><li>Extensive knowledge of hotel financials, including budgeting, forecasting, and cost control within an international hospitality environment.</li><li>Experience in CapEx management and project evaluation, ensuring alignment with budgetary goals and operational needs.</li><li>Strong leadership and team management skills, with experience leading finance teams in the hospitality industry.</li><li>Fluency in English required; knowledge of Arabic is a plus.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>You will participate in all sales activities and work in line with the sales and marketing plan for the various market segments in order to exceed hotel revenue and targets. The scope of responsibility includes: promoting the hotel brand, contracting new business and maximizing revenue for the hotel.You are also in charge of establishing outstanding businesses relationships within local, domestic and international markets monitoring competitor activities and market intelligence attending travel functions and sales road shows and organizing sales trips to promote sales for the hotel. We will provide training that will equip you to be a confident Sales Manager who stands out in the market by achieving exceptional results.You will report directly to the Director of Sales &amp; Marketing who will provide coaching and support to enable you to achieve what you are driving for.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in marketing or related field</li><li>Pro-active, self motivated, loves challenges</li><li>A minimum of 3 years of relevant work experience in a 5 star Hotel</li><li>Excellent communication skills</li><li>The ability to achieve sales targets and work in a highly pressurized environment</li><li>Passion to lead and a desire to succeed</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsible for conducting a Walkthrough-process and Sample-check to; (a) identify, assess, measure operational risks, (b) evaluate internal control systems efficiency and effectiveness, and (c) recommend practical treatments to tackle and monitor; current, emerging, and foreseen operational risk events.</p><p>Principal Accountabilities</p><ul><li>Draft Walkthrough-process and Sample-check assignments plan, and get it approved by the direct line manager.</li><li>Review the functions operating policies &amp; manuals, and highlight control weaknesses &amp; inconsistency.</li><li>Conduct Walkthrough-process and Sample-check to assess the adherence level to function's operating policies and manuals.</li><li>Discuss findings and recommendations with respective function's management</li><li>Issue reports and track the implementation of agreed upon controls.</li><li>Assist in drafting the operational risk management framework &amp; manual.</li><li>Assist in reviewing the bank's activities operating policies, manuals, new products, and discuss recommendations, whenever is requested.</li><li>Assist in disseminate operational risk awareness and risk management culture across the organization.</li><li>Provide consultations to other functions, whenever is requested, in order to assist them managing their operational risks.</li><li>Promote automation of Bank's activities, where applicable</li><li>Represent operational risk management department in bank's projects or investigation assignments, whenever is requested.</li><li>Support Operational Risk team in creating and accomplishing new initiatives and projects.</li><li>Back-up staff to handle any other tasks assigned from time to time, such as; assist in activities of RCSA, KRI, KPI, and incidents root cause analysis, whenever is requested.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor degree in commerce / Economics / Finance / Accounting.</li><li>CIA and CFE are advantages.</li><li>8 years of experience in Banking Operational Risk Management or Operations Internal Audit, at least 4 years as a manager role.</li><li>Bilingual, English &amp; Arabic is an advantage.</li><li>Communicative, self-motivated, problem-solving skills, autonomous majority of the time, collaborative, committed, punctual, confident, creative, and details oriented</li></ul><p></p></section>

<ul><li>Ensure compliance with <strong>Oman Labour Law and Ministry of Labour requirements</strong>.</li><li>Handle employee contracts, joining formalities, transfers, resignations, terminations, leave, attendance, and other HR procedures.</li><li>Manage work permits, labour clearances, visas, employee documentation, and related government procedures.</li><li>Maintain accurate and up-to-date employee records and HR documentation.</li><li>Handle employee grievances, disciplinary matters, conflicts, and workplace issues professionally.</li><li>Coordinate with government authorities and relevant departments whenever required.</li><li>Develop and implement HR policies, procedures, and internal controls.</li><li>Support recruitment, manpower planning, onboarding, and employee retention.</li><li>Monitor attendance, overtime, leave, and other employee-related matters.</li><li>Provide practical HR solutions to management and employees.</li><li>Stay updated with changes in <strong>Oman Labour Law, Ministry of Labour regulations, and other applicable government requirements</strong>.</li><li>Maintain confidentiality of employee and company information.</li></ul><p>Candidate Requirements</p><ul><li><strong>Minimum 3–5 years of proven experience as an HR Manager or in a senior HR position.</strong></li><li>Strong practical knowledge of <strong>Oman Labour Law and Ministry of Labour procedures</strong>.</li><li>Hands-on experience in managing HR operations independently.</li><li>Strong problem-solving and decision-making abilities.</li><li>Quick learner with the ability to adapt to new systems and procedures.</li><li>Good communication and interpersonal skills.</li><li>Ability to deal professionally with employees at different levels.</li><li>Strong organizational and time-management skills.</li><li>Proactive attitude with a practical and solution-oriented approach.</li><li>Ability to work under pressure and handle multiple HR matters simultaneously.</li><li>Good knowledge of HR documentation, policies, procedures, and compliance requirements.</li><li>Proficiency in MS Office and HR systems is preferred.</li><li><strong>Candidates currently based in Oman with relevant local HR experience will be preferred.</strong></li></ul><p>What We Are Looking For</p><p>We are looking for someone who is <strong>hands-on, responsible, practical, and solution-oriented</strong>, rather than someone who only has theoretical HR knowledge.</p><p>The successful candidate should be able to identify problems, understand the situation quickly, take appropriate action, and provide practical solutions while ensuring compliance with Omani labour regulations.</p><p>' data-parsley-minlength='10' data-parsley-minlength-message='أدنى حد هو 10 حرف' errorMessage='' &gt;</p><p>We are looking for an experienced and proactive <strong>HR Manager</strong> to join our team in Oman. The ideal candidate should have strong practical experience in human resources, excellent problem-solving skills, and a thorough understanding of <strong>Oman Labour Law and Ministry of Labour procedures</strong>.</p><p>The candidate must be a hands-on HR professional who can independently manage day-to-day HR operations, handle employee matters effectively, and ensure full compliance with applicable Omani regulations.</p><p>Key Responsibilities</p><ul><li>Manage the company's complete HR operations and employee lifecycle.</li><li>Ensure compliance with <strong>Oman Labour Law and Ministry of Labour requirements</strong>.</li><li>Handle employee contracts, joining formalities, transfers, resignations, terminations, leave, attendance, and other HR procedures.</li><li>Manage work permits, labour clearances, visas, employee documentation, and related government procedures.</li><li>Maintain accurate and up-to-date employee records and HR documentation.</li><li>Handle employee grievances, disciplinary matters, conflicts, and workplace issues professionally.</li><li>Coordinate with government authorities and relevant departments whenever required.</li><li>Develop and implement HR policies, procedures, and internal controls.</li><li>Support recruitment, manpower planning, onboarding, and employee retention.</li><li>Monitor attendance, overtime, leave, and other employee-related matters.</li><li>Provide practical HR solutions to management and employees.</li><li>Stay updated with changes in <strong>Oman Labour Law, Ministry of Labour regulations, and other applicable government requirements</strong>.</li><li>Maintain confidentiality of employee and company information.</li></ul><p>Candidate Requirements</p><ul><li><strong>Minimum 3–5 years of proven experience as an HR Manager or in a senior HR position.</strong></li><li>Strong practical knowledge of <strong>Oman Labour Law and Ministry of Labour procedures</strong>.</li><li>Hands-on experience in managing HR operations independently.</li><li>Strong problem-solving and decision-making abilities.</li><li>Quick learner with the ability to adapt to new systems and procedures.</li><li>Good communication and interpersonal skills.</li><li>Ability to deal professionally with employees at different levels.</li><li>Strong organizational and time-management skills.</li><li>Proactive attitude with a practical and solution-oriented approach.</li><li>Ability to work under pressure and handle multiple HR matters simultaneously.</li><li>Good knowledge of HR documentation, policies, procedures, and compliance requirements.</li><li>Proficiency in MS Office and HR systems is preferred.</li><li><strong>Candidates currently based in Oman with relevant local HR experience will be preferred.</strong></li></ul><p>What We Are Looking For</p><p>We are looking for someone who is <strong>hands-on, responsible, practical, and solution-oriented</strong>, rather than someone who only has theoretical HR knowledge.</p><p>The successful candidate should be able to identify problems, understand the situation quickly, take appropriate action, and provide practical solutions while ensuring compliance with Omani labour regulations.<br><br>&nbsp;</p>

<p><h4>Company Overview</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.</p> <p>Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Job Description</h4> <p>The Assistant Manager of HR is responsible for providing effective support to line management on HR and administrative matters enabling them to achieve the commercial objectives and to assist the Finance / HR manager in day-to-day routine HR and administrative work for smooth functioning of HR and administration department.</p> <h4>What You Will Do</h4> <p><strong>Salary administration and updation of personnel data</strong></p> <p>Input recurring and non-recurring payments to staff through payroll system so that payroll is generated in time. Effective and efficient maintenance of personnel data to ensure easy and quick retrieval of the same to provide management a strong information base to take informed decisions.</p> <p><strong>Recordkeeping / Transfers / Terminations</strong></p> <p>Update all documents related to leave, loans, and advances. Ensure safekeeping of personal files and other documents. Ensure that the transfers and termination letters are processed strictly in accordance with the company’s rules and labour laws to avoid delay and default.</p> <p><strong>Security, safety, and custody of passport</strong></p> <p>Keep in safe custody the passports and arrange release to employees as and when required.</p> <p><strong>Government relations</strong></p> <p>Closely partner with government entities relative to Omanization requirements.</p> <p><strong>HR activities</strong></p> <ul> <li>Oversee smooth implementation of HR policies for manpower planning, recruitment, selection, and development of new employees in the organization.</li> <li>Identify the training needs across the unit at various levels.</li> <li>Organize training internal and external programmes based on the training need analysis to elevate the skills and productivity of employees.</li> <li>Handle the development and administration of performance management programmes in the organization, including periodic performance reviews and appraisals for all staff members.</li> <li>Maintain periodical HR-MIS.</li> </ul> <p><strong>Others</strong></p> <p>Carry out day-to-day routine HR and administrative work such as employee loans, advances, certificates, etc. Also officiate in place of HR manager during his absence and perform any other duties assigned by him for smooth and effective operation of HR and Administration department.</p> <h4>Required Skills to Be Successful</h4> <ul> <li>Strong problem-solving skills</li> <li>Strong interpersonal and analytical skills</li> <li>Excellent communication skills and analytical ability</li> <li>Excellent presentation skills</li> <li>Strong IT and legal knowledge, principles, and practices of human resource management</li> </ul> <h4>What Equips You for the Role</h4> <ul> <li>Bachelor’s or Master’s degree with specialization in Human Resources or Personnel Management</li> <li>4-6 years of experience as an HR Generalist</li> </ul> <h4>Working Days and Hours</h4> <p>Working days: Sunday to Thursday<br> Time: 8:00 AM till 5:00 PM<br> Weekends: Friday and Saturday</p> <h4>About Orient Insurance PJSC</h4> <p>Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth. The company is counted among the leaders in the UAE insurance market.</p> <p>Orient Insurance Company has a paid-up capital of AED 500 million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah, and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman, Riyadh in Kingdom of Saudi Arabia, and Bahrain.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a dynamic and results-driven Account Manager to join CNS Oman. The role will focus on managing and growing key accounts within the Oman market, driving business opportunities, and achieving assigned sales targets. The ideal candidate will have strong experience working with System Integrators (SIs), a solid understanding of the IT solutions landscape, and the ability to position CNS offerings effectively to prospective customers.</p><p>Key Responsibilities</p><p>Protect CNS Interests</p><ul><li>Maintain strict confidentiality of all business-related information involving CNS, its partners, suppliers, and customers.</li><li>Ensure full compliance with company policies, procedures, and internal/external audit requirements.</li><li>Represent CNS professionally in alignment with the company's core values.</li><li>Adhere to ISO standards and internal governance frameworks.</li></ul><p>Plan and Forecast Projects from Prospective Customers</p><ul><li>Stay updated on market trends, customer needs, and industry developments within Oman.</li><li>Build strong, consultative relationships with customers, including engagement at the C-level.</li><li>Understand competitor positioning within accounts and strategically position CNS solutions.</li><li>Promote and sell CNS's full portfolio, including Servers, Storage, Networking, Security, Virtualization, Backup, Disaster Recovery, Support, and Managed Services.</li><li>Identify and develop a pipeline of prospective customers and projects within the financial year.</li><li>Maintain accurate sales forecasting and pipeline management.</li><li>Drive opportunities from identification to closure, ensuring profitability for CNS.</li></ul><p>Achieve Sales Targets</p><ul><li>Meet and exceed quarterly and annual sales targets assigned by the Sales Manager.</li><li>Take full ownership of winning projects and expanding CNS market share within assigned segments.</li><li>Identify and develop new business opportunities and accounts.</li><li>Build long-term customer relationships and enhance customer satisfaction.</li><li>Maintain strong understanding of customer requirements and buying behavior.</li><li>Demonstrate solid technical knowledge of CNS offerings.</li><li>Utilize escalation processes where required and collaborate with internal teams (Pre-sales, PM, Finance, and Contracts).</li><li>Lead sales cycles including presentations, negotiations, and deal closures.</li></ul><p>Propose Technical &amp; Commercial Solutions</p><ul><li>Professionally represent CNS in all client engagements.</li><li>Collaborate with principal partners to deliver end-to-end solutions.</li><li>Ensure proposals are accurate, competitive, and submitted in a timely manner.</li><li>Focus on value-based selling rather than price-driven approaches.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5-7 years of relevant experience in IT solutions / system integration sales.</li><li>Bachelor's degree in Business Administration, IT, Engineering, or a related field.</li><li>Strong network and relationships within the Oman market.</li><li>Proven track record of achieving and exceeding sales targets.</li><li>Strong skills in: Opportunity Qualification, Proposal Development, Negotiation &amp; Closing, Account Planning &amp; Strategy, Customer Relationship Management</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>Job description</strong> </p> <p> <strong>1. Job Purpose</strong> </p> <p>Category Manager is responsible for developing and implementing the product Category strategy for all categories of products to ensure that our brand, culture, essence, and uniqueness is clearly communicated, understood and consistent across all activities through Brand Category Engagement and promotion activities.</p> <p>The incumbent will also take ownership of the Brand, managing it from both a customer and an internal perspective. In addition, the incumbent will act as the Brand Champion to ensure that the brand is represented in the correct way across the business visually, verbally, and attitudinally.</p> <p> <strong>2. Main Tasks &amp; Accountabilities</strong> </p> <p> <strong>Category Management </strong> </p> <ul> <li>Representing Product Category by demonstrating passion and an in-depth knowledge of the product Categories and the business.</li> <li>Providing outstanding customer service for category and other areas.</li> <li>Creating a strong visual impact for the Brand by creating displays, whilst maintaining the Brand s image and style.</li> <li>Actioning instructions from the Branding Manager, for example floor layout changes and promotions, and keeping up to date via newsletters and emails.</li> <li>Keeping the Management informed about Brand communications.</li> <li>Understand how to maximize sales and profit on the Brand.</li> <li>Maintaining the Brand high retail standards to model store standards and implement an effective replenishing system.</li> <li>Developing the Brand support team to their full potential with the use of competency guidelines.</li> <li>Maintaining a positive business partner relationship with the Brand contacts.</li> <li>May gain key holding and duty management responsibilities.</li> </ul> <p> <strong>Marketing Plan</strong> </p> <ul> <li>Assist in Internal Control Evaluations and Internal/External Audits by preparing required information/documentation.</li> <li>Assisting Branding Manager in developing a master marketing plan for category annually and quarterly. </li> <li>Work closely with sales and appointed agency in developing a master marketing plan for Dairy Category including for communication, advertisement, and promotional events.</li> </ul> <p> <strong>Branding and Marketing Support </strong> </p> <ul> <li>Managing, supporting, and supervising sales dept. and PR agency with all needed information.</li> <li>Assisting Branding Manager in the category s day-to-day marketing tasks.</li> </ul> <p> <strong>PR Agency </strong> </p> <ul> <li>Ensure quality and on-time support given from PR Agency to Sales Dept.</li> <li>Work closely with Sales Department appointed PR Agency and suppliers to ensure proper alignment.</li> </ul> <p> <strong>Promotional Content &amp; Monthly Calendar </strong> </p> <ul> <li>Proposing a mix of informative, engagement, enhancement, and promotional content.</li> <li>Developing monthly category communication calendar for social media platforms and printed media.</li> </ul> <p> <strong>Marketing Mix </strong> </p> <ul> <li>Working closely with Sales team in developing a mix of store-level category communication across the markets.</li> <li>Ensure proper execution of trade marketing activities such as POSM, Sampling, Visibility Initiatives etc.</li> </ul> <p> <strong>Monthly Reporting</strong> </p> <ul> <li>Develop plans to ensure market share sensibility and growth.</li> <li>Run category monthly market share analyses for the category on monthly basis.</li> </ul> <p> <strong>Launching of Products </strong> </p> <ul> <li>Assisting Products Development Department. in products name, label concept, taste, etc.</li> <li>Executing launching plan in coordination with Sales Dept.</li> <li>Leading launching of new products within the category.</li> <li>Performs all other tasks and activities as assigned.</li> </ul> <p> <strong>People management and reporting responsibilities </strong> </p> <p> Produce end of month departmental report, on time, and as required by the management.</p> <p> Ensure accurate and up to date, daily, weekly, monthly records for accounts payable as required by the management. </p> <p> Help others in the team if needed; Support relief staff in their duties </p> <p> </p> <p> <strong>Quality, Health, Safety, Security &amp; Environment </strong> </p> <p> Responsible and be in alignment with the safety rules and procedures as per MAZOON QHSE Policy.</p> <p> Ensure all relevant quality, health, security, safety, and environmental policies, procedures and controls are adhered to so that employee safety, legislative compliance, delivery of high-quality service and a responsible environmental attitude can be guaranteed.</p> <p> Ensure that incidents and hazards are reported in a timely manner and reduce consumption of natural resources to assist in protecting the environment and ensuring a healthy and safe work environment.</p> <p> </p> <p> <strong>Be a Team Player </strong> </p> <p> </p> <p> Effective communication within and outside the team.</p> <p> Create a supportive environment for the team members.</p> <p> Contribute to the team, letting others know information that may be useful or important.</p> <p> Help to create a fun, supportive work environment.</p> <p> <strong>3. Main Contacts and Working Relationships</strong> </p> <p> <strong>Internal </strong> All Department Heads and Line Managers.</p> <p> <strong>External </strong> Stakeholders, customers, agencies etc.</p> <p> <strong>4. Person Specification (Qualifications, Knowledge &amp; Experience) </strong> </p> <p> <strong>Education Level</strong> Minimum Requirement </p> <p>Bachelor s degree in (Sales/Marketing/Advertising.</p> <p> <strong>Professional Qualifications</strong> </p> <p>CIM Professional Postgraduate Diploma in Marketing (DipM) or other qualifications from internationally recognized institutions like Chartered Institute of Marketing (CIM), Institute of Direct Marketing (IDM), Institute of Sales and Marketing Management (ISMM), Communication Advertising and Marketing Education Foundation (CAM).</p> <p>Possess a valid driver s license</p> <p> <strong>Work Experience </strong> </p> <p>10 years' experience in similer industry </p> <p>Strong understanding of the Middle East and African markets</p></div></section>

<p><h4>Job summary</h4> <p>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. The position works with the executive committee and property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, customer service, and leadership skills. Conducts needs assessments, designs and develops training programs, and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.</li> <li>OR</li> <li>4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing and administering employee training</strong></p> <ul> <li>Coordinates property compliance training programs such as CPR, PAR, Business We Do, Harassment, Fire Safety, Food Handling, OSHA, etc.</li> <li>Ensures participants receive the appropriate property and company orientation, understand program materials, and build relationships with property leadership team.</li> <li>Promotes and informs employees about all training programs.</li> <li>Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.</li> <li>Administers and delivers core training initiatives in compliance with corporate training and development standards. Core training initiatives include Orientation, Leadership Skills, Trainer Certification, Diversity Training, and Management Development Program.</li> <li>Makes any necessary adjustments to training methodology and/or re-trains as appropriate.</li> <li>Ensures adult learning principles are incorporated into training programs.</li> <li>Develops, implements, and maintains a management orientation program to introduce new managers to the expected leadership behaviors and management skills (e.g., financial management, human resources skills).</li> </ul> <p><strong>Managing employee development programs</strong></p> <ul> <li>Provides additional training to participants to increase skills (e.g., HR skills).</li> <li>Helps employees identify specific behaviors that will contribute to service excellence.</li> <li>Oversees the Management Development Program.</li> <li>Coaches managers to enhance own performance and to improve the performance of employees.</li> <li>Develops specific training to improve service performance.</li> <li>Works with leadership team to determine development needs of managers.</li> <li>Designs, develops, and delivers a supervisory development program to build effective supervisory skills.</li> <li>Drives brand values and philosophy in all training and development activities.</li> </ul> <p><strong>Developing training program plans</strong></p> <ul> <li>Develops and maintains an annual or quarterly training calendar.</li> <li>Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.</li> <li>Develops, implements, and maintains a property orientation program for employees to introduce the company and the culture.</li> <li>Selects, trains, and develops an internal training cadre to support delivery of technical skills training programs.</li> </ul> <p><strong>Evaluating training program effectiveness</strong></p> <ul> <li>Aligns current training and development programs to effectively impact key business indicators.</li> <li>Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.</li> <li>Measures transfer of learning from training courses to the operation.</li> <li>Tracks key business indicators (employee and guest satisfaction, retention, and financial results) to determine the effectiveness of current training and development programs.</li> <li>Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>W Hotels’ mission is to ignite curiosity, expand worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Job description</h4> <p>The assistant manager of HR is responsible for providing effective support to line management on HR and administrative matters enabling them to achieve the commercial objectives and to assist the finance/HR manager in day-to-day routine HR and administrative work for smooth functioning of HR and administration department.</p> <h4>What you will do</h4> <strong>Salary administration and updation of personnel data</strong><br> <li>Input recurring and non-recurring payments to staff through payroll system so that payroll is generated in time.</li> <li>Effective and efficient maintenance of personnel data to ensure easy and quick retrieval of the same to provide management a strong information base to take informed decisions.</li> <strong>Recordkeeping / transfers / terminations</strong><br> <li>Update all documents related to leave, loans, and advances. Ensure safekeeping of personal files and other documents.</li> <li>Ensure that the transfers and termination letters are processed strictly in accordance with the company’s rules and labour laws to avoid delay and default.</li> <strong>Security, safety, and custody of passport</strong><br> <li>Keep in safe custody the passports and arrange release to employees as and when required.</li> <strong>Government relations</strong><br> <li>Closely partner with government entities relative to Omanization requirements.</li> <strong>HR activities</strong><br> <li>Oversee smooth implementation of HR policies for manpower planning, recruitment, selection, and development of new employees in the organization.</li> <li>Identify the training needs across the unit at various levels.</li> <li>Organize training internal/external programmes based on the training need analysis to elevate the skills and productivity of employees.</li> <li>Handle the development and administration of performance management programmes in the organization, including periodic performance reviews and appraisals for all staff members.</li> <li>Maintain periodical HR-MIS.</li> <strong>Others</strong><br> <li>Carry out day-to-day routine HR and administrative work such as employee loans, advances, certificates, etc., and also officiate in place of HR manager during his absence and perform any other duties assigned by him for smooth and effective operation of HR and administration department.</li> <h4>Required skills to be successful</h4> <li>Strong problem-solving skills</li> <li>Strong interpersonal and analytical skills</li> <li>Excellent communication skills and analytical ability</li> <li>Excellent presentation skills</li> <li>Strong IT and legal knowledge, principles, and practices of human resource management</li> <h4>What equips you for the role</h4> <li>Bachelor’s or master’s degree with specialization in human resources/personnel management</li> <li>Should have 4-6 years of experience as an HR generalist.</li> <h4>Working days and hours</h4> <p>Working days: Sunday to Thursday<br> Time: 8:00 AM till 5:00 PM<br> Weekends: Friday and Saturday</p> <h4>About Orient Insurance PJSC</h4> <p>Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded progressively steady growth. The company is counted among the leaders in the UAE insurance market. Orient Insurance Company has a paid-up capital of AED 500 million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah, and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman, Riyadh in Kingdom of Saudi Arabia, and Bahrain.</p></p><p></p>

<p><h4>Company Overview</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.</p> <p>Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Job Description</h4> <p>The Assistant Manager of HR is responsible for providing effective support to line management on HR and administrative matters enabling them to achieve the commercial objectives and to assist the Finance / HR manager in day-to-day routine HR and administrative work for smooth functioning of HR and administration department.</p> <h4>What You Will Do</h4> <p><strong>Salary administration and updation of personnel data</strong></p> <p>Input recurring and non-recurring payments to staff through payroll system so that payroll is generated in time. Effective and efficient maintenance of personnel data to ensure easy and quick retrieval of the same to provide management a strong information base to take informed decisions.</p> <p><strong>Recordkeeping / Transfers / Terminations</strong></p> <p>Update all documents related to leave, loans, and advances. Ensure safekeeping of personal files and other documents. Ensure that the transfers and termination letters are processed strictly in accordance with the company’s rules and labour laws to avoid delay and default.</p> <p><strong>Security, safety, and custody of passport</strong></p> <p>Keep in safe custody the passports and arrange release to employees as and when required.</p> <p><strong>Government relations</strong></p> <p>Closely partner with government entities relative to Omanization requirements.</p> <p><strong>HR activities</strong></p> <ul> <li>Oversee smooth implementation of HR policies for manpower planning, recruitment, selection, and development of new employees in the organization.</li> <li>Identify the training needs across the unit at various levels.</li> <li>Organize training internal and external programmes based on the training need analysis to elevate the skills and productivity of employees.</li> <li>Handle the development and administration of performance management programmes in the organization, including periodic performance reviews and appraisals for all staff members.</li> <li>Maintain periodical HR-MIS.</li> </ul> <p><strong>Others</strong></p> <p>Carry out day-to-day routine HR and administrative work such as employee loans, advances, certificates, etc. Also officiate in place of HR manager during his absence and perform any other duties assigned by him for smooth and effective operation of HR and Administration department.</p> <h4>Required Skills to Be Successful</h4> <ul> <li>Strong problem-solving skills</li> <li>Strong interpersonal and analytical skills</li> <li>Excellent communication skills and analytical ability</li> <li>Excellent presentation skills</li> <li>Strong IT and legal knowledge, principles, and practices of human resource management</li> </ul> <h4>What Equips You for the Role</h4> <ul> <li>Bachelor’s or Master’s degree with specialization in Human Resources or Personnel Management</li> <li>4-6 years of experience as an HR Generalist</li> </ul> <h4>Working Days and Hours</h4> <p>Working days: Sunday to Thursday<br> Time: 8:00 AM till 5:00 PM<br> Weekends: Friday and Saturday</p> <h4>About Orient Insurance PJSC</h4> <p>Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth. The company is counted among the leaders in the UAE insurance market.</p> <p>Orient Insurance Company has a paid-up capital of AED 500 million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah, and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman, Riyadh in Kingdom of Saudi Arabia, and Bahrain.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Job description</h4> <p>The assistant manager of HR is responsible for providing effective support to line management on HR and administrative matters enabling them to achieve the commercial objectives and to assist the finance/HR manager in day-to-day routine HR and administrative work for smooth functioning of HR and administration department.</p> <h4>What you will do</h4> <strong>Salary administration and updation of personnel data</strong><br> <li>Input recurring and non-recurring payments to staff through payroll system so that payroll is generated in time.</li> <li>Effective and efficient maintenance of personnel data to ensure easy and quick retrieval of the same to provide management a strong information base to take informed decisions.</li> <strong>Recordkeeping / transfers / terminations</strong><br> <li>Update all documents related to leave, loans, and advances. Ensure safekeeping of personal files and other documents.</li> <li>Ensure that the transfers and termination letters are processed strictly in accordance with the company’s rules and labour laws to avoid delay and default.</li> <strong>Security, safety, and custody of passport</strong><br> <li>Keep in safe custody the passports and arrange release to employees as and when required.</li> <strong>Government relations</strong><br> <li>Closely partner with government entities relative to Omanization requirements.</li> <strong>HR activities</strong><br> <li>Oversee smooth implementation of HR policies for manpower planning, recruitment, selection, and development of new employees in the organization.</li> <li>Identify the training needs across the unit at various levels.</li> <li>Organize training internal/external programmes based on the training need analysis to elevate the skills and productivity of employees.</li> <li>Handle the development and administration of performance management programmes in the organization, including periodic performance reviews and appraisals for all staff members.</li> <li>Maintain periodical HR-MIS.</li> <strong>Others</strong><br> <li>Carry out day-to-day routine HR and administrative work such as employee loans, advances, certificates, etc., and also officiate in place of HR manager during his absence and perform any other duties assigned by him for smooth and effective operation of HR and administration department.</li> <h4>Required skills to be successful</h4> <li>Strong problem-solving skills</li> <li>Strong interpersonal and analytical skills</li> <li>Excellent communication skills and analytical ability</li> <li>Excellent presentation skills</li> <li>Strong IT and legal knowledge, principles, and practices of human resource management</li> <h4>What equips you for the role</h4> <li>Bachelor’s or master’s degree with specialization in human resources/personnel management</li> <li>Should have 4-6 years of experience as an HR generalist.</li> <h4>Working days and hours</h4> <p>Working days: Sunday to Thursday<br> Time: 8:00 AM till 5:00 PM<br> Weekends: Friday and Saturday</p> <h4>About Orient Insurance PJSC</h4> <p>Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded progressively steady growth. The company is counted among the leaders in the UAE insurance market. Orient Insurance Company has a paid-up capital of AED 500 million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah, and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman, Riyadh in Kingdom of Saudi Arabia, and Bahrain.</p></p><p></p>

<p><h4>Overview of the role</h4> <p>The Sales Operations Manager – Multi brand will be responsible for providing operational leadership and support to the Automotive Sales Division of OMASCO in Oman. The role oversees day-to-day sales operations across all branches, covering new vehicles, used vehicles and motorbikes across multiple brands. This position plays a key role in driving sales performance, improving operational efficiency, achieving budget and KPI targets, strengthening customer experience, and ensuring compliance with business and group policies.</p> <h4>What you will do</h4> <ul> <li><strong>Lead sales operations</strong> across all branches, ensuring performance meets or exceeds agreed budget, volume, revenue, gross margin and EBIT targets.</li> <li><strong>Review sales performance</strong> monthly through Connect, sales funnel data and operational reports to identify opportunities for improvement.</li> <li><strong>Drive continuous improvement</strong> across sales processes, reporting, lead management and customer data capture through group systems such as Connect/C4C.</li> <li><strong>Monitor competitor activity</strong>, market trends, pricing and promotions to support sales campaigns that drive volume and profitability.</li> <li><strong>Engage with OEMs</strong> on new model launches, brand performance reviews, monthly reporting and SSOP inputs.</li> <li><strong>Manage stock levels</strong> across all locations, ensuring stock turnover is maximized and aged stock is prioritized for sale.</li> <li><strong>Ensure customer satisfaction standards</strong> are achieved by improving sales service processes and monitoring CSI and NPS performance across locations and sales teams.</li> <li><strong>Maintain compliance</strong> with all group and business policies, procedures and protocols, escalating and managing any deviations appropriately.</li> <li><strong>Develop and lead a high-performance culture</strong> across a diverse, multi-location team, ensuring strong performance is recognized and underperformance is managed effectively.</li> <li><strong>Prepare and update reports and presentations</strong> for group stakeholders and external OEM partners in a timely and accurate manner.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li><strong>Strong leadership capability</strong> with experience managing large, diverse and multi-location sales teams.</li> <li><strong>10-15 years of experience</strong> within an automotive sales department, including at least 5 years in an automotive management role. Bachelor’s degree or equivalent qualification.</li> <li><strong>Strong customer focus</strong> with the ability to improve customer experience, CSI and NPS performance.</li> <li><strong>Commercially driven</strong> with strong understanding of automotive sales operations, P&L accountability, KPIs and performance management.</li> </ul> <h4>About the team</h4> <p>You will be part of the Automotive Sales Division of OMASCO, working closely with branch sales teams, brand teams, OEM partners and senior leadership. The team operates across multiple locations in Oman and is focused on delivering strong sales performance, customer satisfaction, operational excellence and sustainable business growth across new vehicles, used vehicles and motorbikes.</p> <h4>What equips you for the role</h4> <ul> <li><strong>Proven experience</strong> managing sales performance, budgets, stock, customer satisfaction and multi-brand automotive operations.</li> <li><strong>Strong understanding</strong> of dealership operations, sales funnel management, CRM discipline, reporting governance and OEM requirements.</li> <li><strong>Ability to lead independently</strong> with minimal supervision while motivating teams to deliver high standards of performance.</li> <li><strong>Customer-centric mindset</strong> with excellent customer handling and stakeholder engagement skills.</li> <li><strong>Strong communication, presentation and database management skills.</strong></li> <li><strong>Strong stakeholder management skills</strong> with the ability to engage effectively with OEMs, internal leadership teams and cross-functional partners.</li> <li><strong>Advanced MS Office skills</strong>, particularly Excel and PowerPoint, with strong reporting and presentation capability.</li> <li><strong>Knowledge of SAP S4HANA, Connect sales processes or similar CRM/database systems</strong> is preferred.</li> <li><strong>Excellent analytical and problem-solving skills</strong>, with the ability to interpret sales data and identify risks, opportunities and areas for improvement.</li> </ul> <h4>About Al-Futtaim Automotive</h4> <p>A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.</p> <p>Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.</p> <p>We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.</p> <p>We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial and construction equipment.</p> <p>What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</p></p><p></p>

<p><h4>Overview of the role</h4> <p>The Sales Operations Manager – Multi brand will be responsible for providing operational leadership and support to the Automotive Sales Division of OMASCO in Oman. The role oversees day-to-day sales operations across all branches, covering new vehicles, used vehicles and motorbikes across multiple brands. This position plays a key role in driving sales performance, improving operational efficiency, achieving budget and KPI targets, strengthening customer experience, and ensuring compliance with business and group policies.</p> <h4>What you will do</h4> <ul> <li><strong>Lead sales operations</strong> across all branches, ensuring performance meets or exceeds agreed budget, volume, revenue, gross margin and EBIT targets.</li> <li><strong>Review sales performance</strong> monthly through Connect, sales funnel data and operational reports to identify opportunities for improvement.</li> <li><strong>Drive continuous improvement</strong> across sales processes, reporting, lead management and customer data capture through group systems such as Connect/C4C.</li> <li><strong>Monitor competitor activity</strong>, market trends, pricing and promotions to support sales campaigns that drive volume and profitability.</li> <li><strong>Engage with OEMs</strong> on new model launches, brand performance reviews, monthly reporting and SSOP inputs.</li> <li><strong>Manage stock levels</strong> across all locations, ensuring stock turnover is maximized and aged stock is prioritized for sale.</li> <li><strong>Ensure customer satisfaction standards</strong> are achieved by improving sales service processes and monitoring CSI and NPS performance across locations and sales teams.</li> <li><strong>Maintain compliance</strong> with all group and business policies, procedures and protocols, escalating and managing any deviations appropriately.</li> <li><strong>Develop and lead a high-performance culture</strong> across a diverse, multi-location team, ensuring strong performance is recognized and underperformance is managed effectively.</li> <li><strong>Prepare and update reports and presentations</strong> for group stakeholders and external OEM partners in a timely and accurate manner.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li><strong>Strong leadership capability</strong> with experience managing large, diverse and multi-location sales teams.</li> <li><strong>10-15 years of experience</strong> within an automotive sales department, including at least 5 years in an automotive management role. Bachelor’s degree or equivalent qualification.</li> <li><strong>Strong customer focus</strong> with the ability to improve customer experience, CSI and NPS performance.</li> <li><strong>Commercially driven</strong> with strong understanding of automotive sales operations, P&L accountability, KPIs and performance management.</li> </ul> <h4>About the team</h4> <p>You will be part of the Automotive Sales Division of OMASCO, working closely with branch sales teams, brand teams, OEM partners and senior leadership. The team operates across multiple locations in Oman and is focused on delivering strong sales performance, customer satisfaction, operational excellence and sustainable business growth across new vehicles, used vehicles and motorbikes.</p> <h4>What equips you for the role</h4> <ul> <li><strong>Proven experience</strong> managing sales performance, budgets, stock, customer satisfaction and multi-brand automotive operations.</li> <li><strong>Strong understanding</strong> of dealership operations, sales funnel management, CRM discipline, reporting governance and OEM requirements.</li> <li><strong>Ability to lead independently</strong> with minimal supervision while motivating teams to deliver high standards of performance.</li> <li><strong>Customer-centric mindset</strong> with excellent customer handling and stakeholder engagement skills.</li> <li><strong>Strong communication, presentation and database management skills.</strong></li> <li><strong>Strong stakeholder management skills</strong> with the ability to engage effectively with OEMs, internal leadership teams and cross-functional partners.</li> <li><strong>Advanced MS Office skills</strong>, particularly Excel and PowerPoint, with strong reporting and presentation capability.</li> <li><strong>Knowledge of SAP S4HANA, Connect sales processes or similar CRM/database systems</strong> is preferred.</li> <li><strong>Excellent analytical and problem-solving skills</strong>, with the ability to interpret sales data and identify risks, opportunities and areas for improvement.</li> </ul> <h4>About Al-Futtaim Automotive</h4> <p>A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.</p> <p>Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.</p> <p>We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.</p> <p>We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial and construction equipment.</p> <p>What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Title: Loyalty Operations Manager Term: 12 months- renewable Location: Muscat, Oman Division: Customer Experience/ Loyalty Operations Reports to: Head of Loyalty Operations Purpose of Project You will play a critical role in ensuring the successful launch, operational readiness, and ongoing performance of a large-scale customer loyalty program across digital and assisted channels. This role focuses on translating loyalty design into seamless day-to-day operations, enabling frontline teams, and ensuring consistent, high quality customer experiences. As a key operational owner, you will drive process excellence, resolve real-time issues, and continuously improve program execution- providing a strong platform for customer engagement, retention, and long-term value creation. Key Activities: Operational readiness and validation (30%)- Validate loyalty program rules, including earn/burn, expiry, and exception handling, to ensure operational feasibility across all channels Go-live and stabilisation support (25%)- Support launch activities, hypercare, reconciliation, and post-launch stabilisation. Training and enablement (15%)- Co-develop and deliver role-based training and ensure effective rollout to frontline and support teams. Day-to-day operations support (20%)- Manage ongoing loyalty operations, including offer updates, partner changes, and rule clarifications. Stakeholder coordination (10%)- Collaborate with cross-functional teams to resolve operational issues impacting customer experience.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Relevant experience: 4-7 years in loyalty operations, customer experience, or service delivery within consumer facing industries. Mandatory requirements: Hands on experience supporting or running consumer loyalty program operations Direct exposure to earn/burn mechanics, expiry, tiers, rewards, campaigns, and exception handling Proven experience owning or supporting operational SOPs, including dispute handling, service recovery, ad escalation processes. Strong background in operations, customer experience, or service delivery within a consumer business Experience training frontline and support teams and supporting operational change during launches or revamps English Language (Arabic is a plus) Immediately Available Knowledge and Experience Deep understanding of loyalty program operations, including earn/burn logic, rewards, and partner models Experience in consumer-facing industries (telecommunications, banking, or retail preferred) Familiarity with CRM systems, loyalty platforms, and rules-based engines. Strong Operational excellence mindset, including SOP design, process optimisation, and risk control.</p><p></p></section>